ITIL Certification Contract Job Trends in the South West

ITIL Certification
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the contractor rates offered over the 6 months leading up to 17 September 2025, comparing them to the same period in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 95 131 130
Rank change year-on-year +36 -1 +12
Contract jobs citing ITIL Certification 20 7 24
As % of all contract jobs advertised in the South West 1.01% 0.26% 0.74%
As % of the Qualifications category 1.91% 0.52% 1.35%
Number of daily rates quoted 16 3 19
10th Percentile £245 £267 £296
25th Percentile £278 £349 £340
Median daily rate (50th Percentile) £438 £500 £375
Median % change year-on-year -12.50% +33.33% -23.08%
75th Percentile £575 £528 £538
90th Percentile - £544 £655
England median daily rate £498 £459 £475
% change year-on-year +8.56% -3.47% -5.00%
Number of hourly rates quoted 1 0 2
10th Percentile - - £18.58
25th Percentile - - £18.69
Median hourly rate £40.00 - £19.25
75th Percentile - - £19.69
90th Percentile - - £19.73
England median hourly rate £28.00 £27.50 £37.03
% change year-on-year +1.82% -25.74% +68.32%

All Academic and Professional Certifications
South West

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring academic qualifications or professional certifications in the South West.

Contract vacancies requiring academic qualifications or professional certifications 1,047 1,352 1,777
As % of all contract IT jobs advertised in the South West 53.07% 51.02% 54.91%
Number of daily rates quoted 648 820 1,131
10th Percentile £218 £375 £400
25th Percentile £413 £463 £475
Median daily rate (50th Percentile) £550 £560 £575
Median % change year-on-year -1.79% -2.61% +4.55%
75th Percentile £649 £650 £675
90th Percentile £738 £734 £729
England median daily rate £525 £538 £550
% change year-on-year -2.33% -2.27% -
Number of hourly rates quoted 131 110 165
10th Percentile £18.51 £39.63 £33.00
25th Percentile £20.82 £60.75 £48.32
Median hourly rate £25.15 £70.00 £62.50
Median % change year-on-year -64.07% +12.00% +4.17%
75th Percentile £33.75 £74.33 £78.00
90th Percentile £73.75 £80.50 £83.40
England median hourly rate £25.15 £54.00 £54.44
% change year-on-year -53.43% -0.81% +20.98%

ITIL Certification
Job Vacancy Trend in the South West

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for ITIL Certification in the South West

ITIL Certification
Daily Rate Trend in the South West

Contractor daily rate distribution trend for jobs in the South West citing ITIL Certification.

Contractor daily rate distribution trend for jobs in the South West citing ITIL Certification

ITIL Certification
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing ITIL Certification in the South West over the 6 months to 17 September 2025.

Daily rate histogram for ITIL Certification in the South West

ITIL Certification
Hourly Rate Trend in the South West

Contractor hourly rate distribution trend for jobs in the South West citing ITIL Certification.

Contractor hourly rate distribution trend for jobs in the South West citing ITIL Certification

ITIL Certification
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the South West region over the 6 months to 17 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bristol +9 7 £550 +10.00% 2
Gloucestershire - 7 £278 - 2
Wiltshire - 5 £470 -
Somerset +2 1 £225 -39.60% 1
ITIL Certification
England

ITIL Certification
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (35.00%) SharePoint
2 4 (20.00%) Microsoft Exchange
2 4 (20.00%) Skype for Business
Applications
1 4 (20.00%) Microsoft Office
Cloud Services
1 3 (15.00%) Azure
Communications & Networking
1 4 (20.00%) DHCP
1 4 (20.00%) DNS
1 4 (20.00%) Skype
1 4 (20.00%) Unified Communications
2 3 (15.00%) Firewall
2 3 (15.00%) VPN
General
1 15 (75.00%) Social Skills
2 13 (65.00%) Public Sector
3 4 (20.00%) Analytical Skills
4 2 (10.00%) Finance
4 2 (10.00%) Military
4 2 (10.00%) Organisational Skills
5 1 (5.00%) Electronics
5 1 (5.00%) Manufacturing
5 1 (5.00%) Marketing
5 1 (5.00%) Telecoms
Job Titles
1 8 (40.00%) Analyst
1 8 (40.00%) Desktop Support
2 5 (25.00%) Deskside Analyst
2 5 (25.00%) Deskside Support
2 5 (25.00%) Deskside Support Analyst
2 5 (25.00%) Support Analyst
2 5 (25.00%) Technology Support Analyst
3 4 (20.00%) Wintel Engineer
4 3 (15.00%) Administrator
4 3 (15.00%) Desktop Engineer
4 3 (15.00%) Desktop Support Engineer
4 3 (15.00%) Network Administrator
4 3 (15.00%) Service Analyst
4 3 (15.00%) Support Engineer
5 1 (5.00%) ITIL Manager
5 1 (5.00%) Juniper Support
5 1 (5.00%) Network Support
5 1 (5.00%) Project Manager
5 1 (5.00%) Service Management Analyst
5 1 (5.00%) Team Leader
Miscellaneous
1 6 (30.00%) Driving Licence
2 4 (20.00%) PKI
3 3 (15.00%) CMDB
3 3 (15.00%) iPad
3 3 (15.00%) iPhone
3 3 (15.00%) Self-Motivation
4 1 (5.00%) Onboarding
4 1 (5.00%) STB
Operating Systems
1 8 (40.00%) Windows
2 5 (25.00%) Windows Server
3 3 (15.00%) Windows 10
Processes & Methodologies
1 20 (100.00%) ITIL
2 12 (60.00%) Customer Service
3 11 (55.00%) Service Management
4 6 (30.00%) ITSM
5 5 (25.00%) Change Management
5 5 (25.00%) Critical Thinking
6 4 (20.00%) Computer Science
6 4 (20.00%) System Testing
7 3 (15.00%) Antivirus Management
7 3 (15.00%) Inventory Management
7 3 (15.00%) Problem-Solving
7 3 (15.00%) Process Improvement
7 3 (15.00%) Root Cause Analysis
7 3 (15.00%) Stakeholder Engagement
7 3 (15.00%) Time Management
8 1 (5.00%) Acceptance Criteria
8 1 (5.00%) Contract Management
8 1 (5.00%) Knowledge Transfer
8 1 (5.00%) Operational Acceptance Criteria
8 1 (5.00%) User Experience
Programming Languages
1 4 (20.00%) PowerShell
1 4 (20.00%) SQL
Qualifications
1 15 (75.00%) Security Cleared
2 11 (55.00%) SC Cleared
3 4 (20.00%) CCNA
3 4 (20.00%) CCNP
3 4 (20.00%) Cisco Certification
3 4 (20.00%) Degree
3 4 (20.00%) Master's Degree
3 4 (20.00%) MCSE
3 4 (20.00%) Microsoft Certification
4 3 (15.00%) DV Cleared
5 1 (5.00%) MOS
Quality Assurance & Compliance
1 1 (5.00%) Accessibility
1 1 (5.00%) SLA
System Software
1 7 (35.00%) Active Directory
2 4 (20.00%) Microsoft Virtual Server
2 4 (20.00%) Virtual Servers
2 4 (20.00%) VMware Infrastructure
Systems Management
1 4 (20.00%) SCCM
1 4 (20.00%) WSUS
2 3 (15.00%) Microsoft Intune
Vendors
1 12 (60.00%) Microsoft
2 5 (25.00%) ServiceNow
2 5 (25.00%) SolarWinds
3 4 (20.00%) Cisco
3 4 (20.00%) Splunk
3 4 (20.00%) Veeam
3 4 (20.00%) VMware
4 3 (15.00%) Juniper
4 3 (15.00%) McAfee
4 3 (15.00%) Starlink
5 1 (5.00%) SAP