Period
to 23 November 2017

The median contractor rate for a Service Analyst was £288 per day in advertised job vacancies in the South West during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
England > South West
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 126 119 114
Rank change year-on-year -7 -5 +16
Contract jobs requiring a Service Analyst 82 88 114
As % of all contract IT jobs advertised in the South West 1.45% 1.54% 1.75%
As % of the Job Titles category 1.52% 1.62% 1.83%
Number of daily rates quoted 41 31 63
South West median daily rate £288 £190 £270
Median daily rate % change year-on-year +51.32% -29.63% +80.00%
10th Percentile £101 £123 £100
90th Percentile £438 £300 £400
England median daily rate £188 £200 £260
% change year-on-year -6.25% -23.08% +30.00%
Number of hourly rates quoted 21 36 34
South West median hourly rate £12.13 £12.00 £14.00
Median hourly rate % change year-on-year +1.08% -14.29% +12.49%
10th Percentile £10.13 £10.50 £10.83
90th Percentile £16.25 £14.02 £21.65
England median hourly rate £13.02 £13.00 £14.00
% change year-on-year +0.12% -7.14% +3.70%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South West
Contract vacancies in the South West with a recognized job title 5382 5430 6216
% of contract IT jobs with a recognized job title 95.11% 94.95% 95.45%
Number of daily rates quoted 3391 3535 4043
South West median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% - -
10th Percentile £206 £213 £219
90th Percentile £538 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 253 345 395
South West median hourly rate £31.00 £25.00 £30.00
Median hourly rate % change year-on-year +24.00% -16.67% +50.00%
10th Percentile £11.50 £11.00 £11.17
90th Percentile £49.75 £46.15 £46.20
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Service Analyst
Job Vacancy Trend in the South West

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Analyst in the South West

Service Analyst
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the South West.

Contractor daily rate trend for Service Analyst in the South West

Service Analyst
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Service Analyst in the South West over the 6 months to 23 November 2017.

Contractor daily rate histogram for Service Analyst in the South West

Service Analyst
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in the South West.

Contractor hourly rate trend for Service Analyst in the South West

Service Analyst
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Service Analyst in the South West over the 6 months to 23 November 2017.

Contractor hourly rate histogram for Service Analyst in the South West

Service Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the South West region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -18 28 £170 +4.62% 5
Dorset +5 16 £425 +142.86% 3
Gloucestershire +20 12 £425 +36.00%
Somerset +2 10 £131 -44.74% 1
Wiltshire -6 10 £135 -30.77% 1
Cornwall -8 1 - -
Devon -10 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 23 November 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring Service Analyst in the job title.

1 43 (52.44%) Windows
2 33 (40.24%) Active Directory
3 27 (32.93%) ITIL
4 22 (26.83%) Microsoft Office
4 22 (26.83%) Windows 7
5 19 (23.17%) Office 365
6 18 (21.95%) Microsoft
7 14 (17.07%) Migration
8 13 (15.85%) Finance
9 12 (14.63%) Service Delivery
10 9 (10.98%) SLA
11 8 (9.76%) Data Centre
11 8 (9.76%) SharePoint
11 8 (9.76%) MS Exchange
11 8 (9.76%) VMware
11 8 (9.76%) vSphere
12 7 (8.54%) Incident Management
12 7 (8.54%) Systems Analysis
12 7 (8.54%) SAN
12 7 (8.54%) Blackberry
12 7 (8.54%) Windows Server
13 6 (7.32%) Windows 10
13 6 (7.32%) Smartphone
14 5 (6.10%) Telecoms
14 5 (6.10%) Exchange Server 2010
14 5 (6.10%) Service Management
14 5 (6.10%) Root Cause Analysis
14 5 (6.10%) Analytical Skills
15 4 (4.88%) AlienVault
15 4 (4.88%) AirWatch

Service Analyst Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.76%) MS Exchange
1 8 (9.76%) SharePoint
2 5 (6.10%) Exchange Server 2010
3 4 (4.88%) Exchange Server 2003
4 3 (3.66%) Blackberry Enterprise Server
5 1 (1.22%) Apache
5 1 (1.22%) EPiServer
5 1 (1.22%) IIS
5 1 (1.22%) JBoss
5 1 (1.22%) Tomcat
5 1 (1.22%) WebLogic
Applications
1 22 (26.83%) Microsoft Office
2 2 (2.44%) Microsoft Excel
3 1 (1.22%) Microsoft Project
3 1 (1.22%) MS Visio
Business Applications
1 3 (3.66%) Dynamics CRM
Cloud Services
1 19 (23.17%) Office 365
2 2 (2.44%) Microsoft Azure
Communications & Networking
1 7 (8.54%) SAN
2 4 (4.88%) Internet
3 3 (3.66%) SMS
4 2 (2.44%) Cisco Nexus
4 2 (2.44%) Firewall
4 2 (2.44%) LAN
4 2 (2.44%) Remote Desktop
4 2 (2.44%) WAN
5 1 (1.22%) DNS
5 1 (1.22%) Reverse Proxy
5 1 (1.22%) TCP/IP
5 1 (1.22%) VoIP
Database & Business Intelligence
1 1 (1.22%) SQL Server
1 1 (1.22%) SQL Server 2008
1 1 (1.22%) SQL Server Integration Services
Development Applications
1 2 (2.44%) Visual Studio
General
1 13 (15.85%) Finance
2 5 (6.10%) Telecoms
3 4 (4.88%) Aerospace
3 4 (4.88%) Legal
4 3 (3.66%) Law
5 2 (2.44%) Publishing
6 1 (1.22%) Advertising
6 1 (1.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.22%) CSS
1 1 (1.22%) J2EE
1 1 (1.22%) Middleware
Miscellaneous
1 8 (9.76%) Data Centre
2 7 (8.54%) Blackberry
3 6 (7.32%) Smartphone
4 5 (6.10%) Analytical Skills
5 3 (3.66%) iPhone
6 2 (2.44%) Credit Risk
6 2 (2.44%) EMC VNX
6 2 (2.44%) PDA
6 2 (2.44%) Video Conferencing
7 1 (1.22%) FMCG
Operating Systems
1 43 (52.44%) Windows
2 22 (26.83%) Windows 7
3 7 (8.54%) Windows Server
4 6 (7.32%) Windows 10
5 2 (2.44%) Windows 8
5 2 (2.44%) Windows Server 2008
6 1 (1.22%) Linux
6 1 (1.22%) Red Hat Enterprise Linux
6 1 (1.22%) Solaris
6 1 (1.22%) Unix
6 1 (1.22%) Windows Server 2012
6 1 (1.22%) Windows XP
Processes & Methodologies
1 27 (32.93%) ITIL
2 14 (17.07%) Migration
3 12 (14.63%) Service Delivery
4 7 (8.54%) Incident Management
4 7 (8.54%) Systems Analysis
5 5 (6.10%) Root Cause Analysis
5 5 (6.10%) Service Management
6 4 (4.88%) Data Migration
7 3 (3.66%) Continuous Improvement
7 3 (3.66%) CRM
7 3 (3.66%) Service Desk Management
7 3 (3.66%) Test Scripting
7 3 (3.66%) Ticket Management
8 2 (2.44%) Change Management
8 2 (2.44%) ITSM
8 2 (2.44%) Password Management
8 2 (2.44%) Stakeholder Management
8 2 (2.44%) User Acceptance Testing
9 1 (1.22%) Scrum
9 1 (1.22%) Validation
Programming Languages
1 3 (3.66%) PowerShell
1 3 (3.66%) SQL
2 1 (1.22%) C
2 1 (1.22%) C#
2 1 (1.22%) Python
2 1 (1.22%) Shell Script
Qualifications
1 3 (3.66%) Security Cleared
2 2 (2.44%) Degree
2 2 (2.44%) DV Cleared
2 2 (2.44%) ITIL Certification
3 1 (1.22%) BPSS Clearance
3 1 (1.22%) ISEB
Quality Assurance & Compliance
1 9 (10.98%) SLA
2 2 (2.44%) Data Quality
3 1 (1.22%) Disclosure Scotland
3 1 (1.22%) PMO
System Software
1 33 (40.24%) Active Directory
2 8 (9.76%) vSphere
3 1 (1.22%) ISA Server
Systems Management
1 4 (4.88%) AirWatch
1 4 (4.88%) SCCM
2 2 (2.44%) EMC NetWorker
2 2 (2.44%) SCOM
2 2 (2.44%) vRealize
3 1 (1.22%) PowerCLI
Vendors
1 18 (21.95%) Microsoft
2 8 (9.76%) VMware
3 4 (4.88%) AlienVault
3 4 (4.88%) Cisco
3 4 (4.88%) Forcepoint
3 4 (4.88%) HP
4 2 (2.44%) EMC
5 1 (1.22%) Apple
5 1 (1.22%) BEA
5 1 (1.22%) Red Hat
5 1 (1.22%) Trillium