Period
to 22 November 2017

The median contractor rate for a Support Engineer was £165 per day in advertised job vacancies in the South West during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > South West
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 70 54 67
Rank change year-on-year -16 +13 +25
Contract jobs requiring a Support Engineer 154 209 188
As % of all contract IT jobs advertised in the South West 2.72% 3.64% 2.91%
As % of the Job Titles category 2.86% 3.84% 3.05%
Number of daily rates quoted 79 114 65
South West median daily rate £165 £161 £160
Median daily rate % change year-on-year +2.33% +0.78% -28.89%
10th Percentile £120 £118 £106
90th Percentile £425 £388 £283
England median daily rate £200 £240 £219
% change year-on-year -16.67% +9.59% -3.74%
Number of hourly rates quoted 30 27 47
South West median hourly rate £13.85 £18.50 £16.50
Median hourly rate % change year-on-year -25.14% +12.12% +20.00%
10th Percentile £11.73 £10.58 £11.65
90th Percentile £26.65 £41.50 £23.04
England median hourly rate £16.47 £15.08 £15.77
% change year-on-year +9.22% -4.41% +5.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South West
Contract vacancies in the South West with a recognized job title 5393 5449 6174
% of contract IT jobs with a recognized job title 95.11% 94.96% 95.43%
Number of daily rates quoted 3387 3539 4015
South West median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% - -
10th Percentile £209 £213 £219
90th Percentile £538 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 251 348 392
South West median hourly rate £30.00 £25.00 £30.00
Median hourly rate % change year-on-year +20.00% -16.67% +50.00%
10th Percentile £11.50 £11.00 £11.17
90th Percentile £50.00 £46.00 £46.43
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the South West.

Contractor daily rate trend for Support Engineer in the South West

Support Engineer
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Support Engineer in the South West over the 6 months to 22 November 2017.

Contractor daily rate histogram for Support Engineer in the South West

Support Engineer
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the South West.

Contractor hourly rate trend for Support Engineer in the South West

Support Engineer
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Support Engineer in the South West over the 6 months to 22 November 2017.

Contractor hourly rate histogram for Support Engineer in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol 0 56 £165 +10.00% 17
Somerset -4 26 £140 -48.62% 1
Wiltshire -28 26 £160 -12.93%
Dorset +9 20 £450 +172.73% 5
Gloucestershire -4 16 £203 +43.36% 3
Devon -14 5 £170 -41.38% 4
Cornwall -10 2 £238 - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 22 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring Support Engineer in the job title.

1 112 (72.73%) Windows
2 77 (50.00%) Active Directory
3 50 (32.47%) Windows 7
4 37 (24.03%) Windows 10
5 33 (21.43%) Microsoft
6 29 (18.83%) Cisco
6 29 (18.83%) Office 365
6 29 (18.83%) Windows Server
7 27 (17.53%) Security Cleared
8 23 (14.94%) Microsoft Office
9 20 (12.99%) LAN
10 19 (12.34%) ITIL
10 19 (12.34%) Windows Server 2008
11 18 (11.69%) SC Cleared
12 17 (11.04%) VMware
13 16 (10.39%) Migration
14 15 (9.74%) WAN
14 15 (9.74%) SCCM
15 14 (9.09%) Windows 8
15 14 (9.09%) MS Exchange
15 14 (9.09%) SQL
16 13 (8.44%) DNS
16 13 (8.44%) Dell
17 12 (7.79%) Citrix
17 12 (7.79%) DHCP
17 12 (7.79%) VPN
17 12 (7.79%) Firewall
17 12 (7.79%) Windows Server 2012
18 11 (7.14%) Break/Fix
18 11 (7.14%) Unix

Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.09%) MS Exchange
2 10 (6.49%) SharePoint
3 6 (3.90%) Exchange Server 2010
4 4 (2.60%) IIS
4 4 (2.60%) Skype for Business
5 3 (1.95%) SharePoint Server
6 2 (1.30%) Live Communications Server
6 2 (1.30%) SharePoint 2013
7 1 (0.65%) Blackberry Enterprise Server
7 1 (0.65%) Exchange Server 2013
7 1 (0.65%) IBM Notes
7 1 (0.65%) SharePoint 2010
7 1 (0.65%) Tomcat
Applications
1 23 (14.94%) Microsoft Office
Business Applications
1 2 (1.30%) assyst
2 1 (0.65%) LabWindows
Cloud Services
1 29 (18.83%) Office 365
2 2 (1.30%) Microsoft Azure
Communications & Networking
1 20 (12.99%) LAN
2 15 (9.74%) WAN
3 13 (8.44%) DNS
4 12 (7.79%) DHCP
4 12 (7.79%) Firewall
4 12 (7.79%) VPN
5 9 (5.84%) Wireless
6 7 (4.55%) TCP/IP
7 6 (3.90%) Internet
8 5 (3.25%) Cisco ASA
8 5 (3.25%) Wi-Fi
9 4 (2.60%) Cisco Wireless
9 4 (2.60%) Network Security
9 4 (2.60%) SAN
10 3 (1.95%) IP Telephony
10 3 (1.95%) PCoIP
10 3 (1.95%) VoIP
11 2 (1.30%) 4G
11 2 (1.30%) Radio Access Network
11 2 (1.30%) Skype
Database & Business Intelligence
1 6 (3.90%) SQL Server
2 4 (2.60%) Geospatial Data
3 2 (1.30%) GIS
3 2 (1.30%) SQL Server Integration Services
4 1 (0.65%) SQL Server Analysis Services
Development Applications
1 3 (1.95%) Vagrant
2 1 (0.65%) Oracle Forms
General
1 7 (4.55%) Telecoms
2 3 (1.95%) Finance
3 2 (1.30%) Back Office
3 2 (1.30%) Electronics
3 2 (1.30%) Military
3 2 (1.30%) Retail
4 1 (0.65%) Billing
4 1 (0.65%) Law
4 1 (0.65%) Legal
4 1 (0.65%) Manufacturing
4 1 (0.65%) Marketing
Libraries, Frameworks & Software Standards
1 3 (1.95%) JTS
2 2 (1.30%) XMPP
3 1 (0.65%) 802.1X
3 1 (0.65%) Windows SharePoint Services
Miscellaneous
1 6 (3.90%) Driving Licence
2 5 (3.25%) Analytical Skills
3 4 (2.60%) Management Information System
4 3 (1.95%) Blackberry
4 3 (1.95%) Computer Science
4 3 (1.95%) Smartcard
5 2 (1.30%) iPad
5 2 (1.30%) iPhone
5 2 (1.30%) Mobile Computing
5 2 (1.30%) VAX
5 2 (1.30%) Video Conferencing
6 1 (0.65%) Data Centre
6 1 (0.65%) Data Protection Act
6 1 (0.65%) EPoS
6 1 (0.65%) Fat Client
6 1 (0.65%) FMCG
6 1 (0.65%) NHS
6 1 (0.65%) Replication
6 1 (0.65%) Thin Client
6 1 (0.65%) Virtual Team
Operating Systems
1 112 (72.73%) Windows
2 50 (32.47%) Windows 7
3 37 (24.03%) Windows 10
4 29 (18.83%) Windows Server
5 19 (12.34%) Windows Server 2008
6 14 (9.09%) Windows 8
7 12 (7.79%) Windows Server 2012
8 11 (7.14%) Unix
9 6 (3.90%) Linux
9 6 (3.90%) Solaris
9 6 (3.90%) Windows XP
10 5 (3.25%) Windows Server 2003
11 4 (2.60%) Windows Vista
12 3 (1.95%) Red Hat Enterprise Linux
12 3 (1.95%) VMS
13 2 (1.30%) Android
13 2 (1.30%) Mac OS X
14 1 (0.65%) Mac OS
14 1 (0.65%) SUSE Linux Enterprise Server
14 1 (0.65%) Windows Phone
Processes & Methodologies
1 19 (12.34%) ITIL
2 16 (10.39%) Migration
3 11 (7.14%) Break/Fix
4 8 (5.19%) Service Delivery
5 6 (3.90%) Time Management
6 5 (3.25%) Incident Management
6 5 (3.25%) Problem Management
7 4 (2.60%) Validation
8 3 (1.95%) Change Management
8 3 (1.95%) Line Management
8 3 (1.95%) Mentoring
8 3 (1.95%) Network Design
8 3 (1.95%) Network Management
8 3 (1.95%) OO
8 3 (1.95%) Root Cause Analysis
8 3 (1.95%) Software Deployment
8 3 (1.95%) UML
9 2 (1.30%) Change Control
9 2 (1.30%) Configuration Management
9 2 (1.30%) Demand Management
Programming Languages
1 14 (9.09%) SQL
2 5 (3.25%) Java
3 4 (2.60%) C++
4 2 (1.30%) C
5 1 (0.65%) Pascal
5 1 (0.65%) PL/SQL
5 1 (0.65%) PowerShell
5 1 (0.65%) T-SQL
Qualifications
1 27 (17.53%) Security Cleared
2 18 (11.69%) SC Cleared
3 10 (6.49%) Cisco Certification
3 10 (6.49%) DV Cleared
4 9 (5.84%) CCNA
4 9 (5.84%) Microsoft Certification
5 8 (5.19%) A+ Certification
5 8 (5.19%) DCSE
6 7 (4.55%) MCP
6 7 (4.55%) MCSE
7 6 (3.90%) DBS Check
8 5 (3.25%) Degree
9 3 (1.95%) CWNA
10 2 (1.30%) CCNP
11 1 (0.65%) JNCIA
11 1 (0.65%) JNCIE
11 1 (0.65%) JNCIP
11 1 (0.65%) JNCIS
11 1 (0.65%) MCTS
11 1 (0.65%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (3.25%) SLA
2 1 (0.65%) HL7
2 1 (0.65%) PCI DSS
System Software
1 77 (50.00%) Active Directory
2 7 (4.55%) VMware Infrastructure
3 6 (3.90%) Hyper-V
4 3 (1.95%) Virtual Machines
5 2 (1.30%) vSphere
6 1 (0.65%) Firmware
6 1 (0.65%) XenApp
6 1 (0.65%) XenDesktop
Systems Management
1 15 (9.74%) SCCM
2 3 (1.95%) AirWatch
2 3 (1.95%) McAfee ePO
2 3 (1.95%) Packer
3 2 (1.30%) Microsoft Data Protection Manager
4 1 (0.65%) NetBackup
4 1 (0.65%) SCOM
4 1 (0.65%) Symantec Enterprise Vault
4 1 (0.65%) WhatsUp Gold
4 1 (0.65%) WSUS
4 1 (0.65%) ZENworks
Vendors
1 33 (21.43%) Microsoft
2 29 (18.83%) Cisco
3 17 (11.04%) VMware
4 13 (8.44%) Dell
5 12 (7.79%) Citrix
6 7 (4.55%) Apple
6 7 (4.55%) Oracle
6 7 (4.55%) ServiceNow
7 6 (3.90%) HP
8 5 (3.25%) Juniper
8 5 (3.25%) Symantec
9 4 (2.60%) McAfee
10 3 (1.95%) Meraki
10 3 (1.95%) Remedy
11 2 (1.30%) CommVault
11 2 (1.30%) Huawei
11 2 (1.30%) NetApp
11 2 (1.30%) Siemens
11 2 (1.30%) SonicWALL
11 2 (1.30%) Sun