Period
to 16 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Surrey
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 75 139 82
Rank change year-on-year +64 -57 +48
Permanent jobs citing Service Delivery 199 114 295
As % of all permanent IT jobs advertised in Surrey 3.78% 2.02% 3.73%
As % of the Processes & Methodologies category 4.30% 2.32% 4.30%
Number of salaries quoted 129 98 276
Surrey median annual salary £49,000 £45,000 £47,500
Median salary % change year-on-year +8.89% -5.26% +7.95%
10th Percentile £29,750 £26,250 £25,652
90th Percentile £72,500 £69,875 £85,000
South East median annual salary £50,000 £45,700 £47,500
% change year-on-year +9.41% -3.79% +5.56%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,623 4,924 6,859
As % of all permanent IT jobs advertised in Surrey 87.92% 87.07% 86.83%
Number of salaries quoted 3,805 3,945 5,818
Surrey median annual salary £47,500 £48,000 £45,000
Median salary % change year-on-year -1.04% +6.67% -
10th Percentile £29,750 £28,250 £27,500
90th Percentile £72,500 £68,750 £68,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Surrey.

Salary trend for Service Delivery in Surrey

Service Delivery
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 16 July 2018.

Salary histogram for Service Delivery in Surrey

Service Delivery
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 16 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +11 32 £40,000 -20.00% 3
Staines +24 23 £50,500 - 4
Leatherhead +2 17 £45,000 +12.50% 1
Reigate +1 13 £112,500 +164.71%
Egham +30 10 £45,750 +30.71%
Redhill +5 6 £47,500 -5.00% 2
Epsom -3 6 £65,000 +168.04%
Camberley -5 5 - -
Woking +15 4 £44,250 +26.43% 1
Weybridge -16 2 £45,000 -
Dorking +8 1 £55,000 +69.23% 1
Godalming - 1 £37,500 -
Shepperton - 1 £45,000 -
Service Delivery
South East

For the 6 months to 16 July 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Service Delivery.

1 95 (47.74%) ITIL
2 46 (23.12%) Self-Motivation
3 38 (19.10%) Java
4 37 (18.59%) SLA
4 37 (18.59%) Agile Software Development
5 35 (17.59%) Finance
6 31 (15.58%) .NET
6 31 (15.58%) Stakeholder Management
6 31 (15.58%) Degree
7 30 (15.08%) C#
7 30 (15.08%) Service Management
8 29 (14.57%) SQL
8 29 (14.57%) Enterprise Architecture
9 28 (14.07%) Business Analysis
9 28 (14.07%) Cisco Certification
10 27 (13.57%) CCNA
10 27 (13.57%) Management Information System
10 27 (13.57%) Software Delivery
11 26 (13.07%) TOGAF
12 25 (12.56%) ITSM
13 24 (12.06%) Problem Management
14 22 (11.06%) Release Management
14 22 (11.06%) Stakeholder Engagement
15 21 (10.55%) SSL
15 21 (10.55%) Microsoft
15 21 (10.55%) Linux
15 21 (10.55%) Firewall
16 20 (10.05%) Statistics
16 20 (10.05%) ISO/IEC 27001
16 20 (10.05%) Cisco

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (4.52%) IIS
2 5 (2.51%) CMS
2 5 (2.51%) WebLogic
3 1 (0.50%) Skype for Business
Applications
1 10 (5.03%) Microsoft Office
2 9 (4.52%) Microsoft Excel
2 9 (4.52%) Microsoft PowerPoint
Business Applications
1 12 (6.03%) Remedy ITSM
Cloud Services
1 15 (7.54%) Amazon AWS
2 11 (5.53%) Microsoft Azure
3 9 (4.52%) Cloud Computing
4 8 (4.02%) IaaS
5 6 (3.02%) Office 365
5 6 (3.02%) SaaS
6 1 (0.50%) Azure Active Directory
Communications & Networking
1 21 (10.55%) Firewall
1 21 (10.55%) SSL
2 20 (10.05%) FTP
3 17 (8.54%) Wireless
4 13 (6.53%) Cisco ASA
4 13 (6.53%) LAN
4 13 (6.53%) VPN
5 12 (6.03%) Wireless Security
5 12 (6.03%) Wireshark
6 11 (5.53%) Internet
7 9 (4.52%) WAN
8 8 (4.02%) Unified Communications
9 5 (2.51%) Wi-Fi
10 4 (2.01%) Network Security
11 2 (1.01%) Broadband
11 2 (1.01%) MPLS
11 2 (1.01%) PBX
12 1 (0.50%) OSPF
12 1 (0.50%) SAN
12 1 (0.50%) WLAN
Database & Business Intelligence
1 16 (8.04%) SQL Server
2 11 (5.53%) MySQL
3 9 (4.52%) SQL Server Reporting Services
4 5 (2.51%) Azure SQL Database
5 4 (2.01%) QlikView
5 4 (2.01%) SQL Server Integration Services
6 3 (1.51%) Data Warehouse
7 2 (1.01%) SQL Server 2008
8 1 (0.50%) Oracle Database
8 1 (0.50%) Power BI
8 1 (0.50%) SQL Server 2012
Development Applications
1 11 (5.53%) Jenkins
2 6 (3.02%) Visual Studio
3 4 (2.01%) SQL Server Management Studio (SSMS)
4 1 (0.50%) JIRA
4 1 (0.50%) Selenium
General
1 35 (17.59%) Finance
2 10 (5.03%) Retail
3 5 (2.51%) Banking
3 5 (2.51%) Legal
4 3 (1.51%) Pharmaceutical
5 2 (1.01%) Billing
5 2 (1.01%) Manufacturing
6 1 (0.50%) Marketing
Job Titles
1 46 (23.12%) Analyst
2 32 (16.08%) Support Analyst
3 24 (12.06%) Service Manager
4 23 (11.56%) Architect
5 21 (10.55%) Services Delivery Manager
6 20 (10.05%) Operational Support Analyst
6 20 (10.05%) Operations Analyst
6 20 (10.05%) Operations Support Analyst
7 18 (9.05%) Delivery Manager
8 17 (8.54%) Consultant
9 15 (7.54%) Cybersecurity Consultant
9 15 (7.54%) Security Consultant
9 15 (7.54%) Senior Analyst
10 14 (7.04%) Network Engineer
11 13 (6.53%) IT Manager
12 12 (6.03%) Administrator
12 12 (6.03%) Network Security Engineer
12 12 (6.03%) NOC Engineer
12 12 (6.03%) Security Engineer
12 12 (6.03%) Wireless Network Engineer
Libraries, Frameworks & Software Standards
1 31 (15.58%) .NET
2 10 (5.03%) CSS
2 10 (5.03%) HTML
2 10 (5.03%) REST
3 8 (4.02%) .NET Framework
4 7 (3.52%) ASP.NET
4 7 (3.52%) jQuery
5 6 (3.02%) EDI
5 6 (3.02%) Spring
6 5 (2.51%) AngularJS
6 5 (2.51%) Ember.js
6 5 (2.51%) HTML5
6 5 (2.51%) J2EE
6 5 (2.51%) Node.js
6 5 (2.51%) Spring Boot
6 5 (2.51%) Spring Security
6 5 (2.51%) Web Services
6 5 (2.51%) XML
6 5 (2.51%) XSLT
7 3 (1.51%) Middleware
Miscellaneous
1 46 (23.12%) Self-Motivation
2 27 (13.57%) Management Information System
3 15 (7.54%) PKI
4 9 (4.52%) NHS
4 9 (4.52%) Replication
5 8 (4.02%) Data Centre
5 8 (4.02%) Enterprise Software
5 8 (4.02%) Hybrid Cloud
6 7 (3.52%) Analytical Skills
7 6 (3.02%) Tandem
8 5 (2.51%) e-Learning
8 5 (2.51%) Public Cloud
9 4 (2.01%) Computer Science
9 4 (2.01%) FlexPod
10 3 (1.51%) Driving Licence
11 2 (1.01%) CCTV
11 2 (1.01%) Client/Server
11 2 (1.01%) Mainframe
11 2 (1.01%) Mobile App
12 1 (0.50%) Thin Client
Operating Systems
1 21 (10.55%) Linux
2 13 (6.53%) Unix
2 13 (6.53%) Windows
3 7 (3.52%) Windows Server
4 4 (2.01%) Data ONTAP
5 1 (0.50%) CentOS
5 1 (0.50%) Red Hat Enterprise Linux
5 1 (0.50%) Solaris
5 1 (0.50%) Windows 10
5 1 (0.50%) Windows 7
5 1 (0.50%) Windows Server 2012
Processes & Methodologies
1 95 (47.74%) ITIL
2 37 (18.59%) Agile Software Development
3 31 (15.58%) Stakeholder Management
4 30 (15.08%) Service Management
5 29 (14.57%) Enterprise Architecture
6 28 (14.07%) Business Analysis
7 27 (13.57%) Software Delivery
8 26 (13.07%) TOGAF
9 25 (12.56%) ITSM
10 24 (12.06%) Problem Management
11 22 (11.06%) Release Management
11 22 (11.06%) Stakeholder Engagement
12 20 (10.05%) Cybersecurity
12 20 (10.05%) PRINCE2
12 20 (10.05%) Project Management
12 20 (10.05%) Statistics
12 20 (10.05%) Ticket Management
13 19 (9.55%) Service Delivery Management
14 18 (9.05%) Information Assurance
14 18 (9.05%) Security Testing
Programming Languages
1 38 (19.10%) Java
2 30 (15.08%) C#
3 29 (14.57%) SQL
4 20 (10.05%) RPG
5 12 (6.03%) JavaScript
6 11 (5.53%) Perl
6 11 (5.53%) Python
6 11 (5.53%) Ruby
7 8 (4.02%) PL/SQL
8 5 (2.51%) Java 8
8 5 (2.51%) Shell Script
9 4 (2.01%) T-SQL
10 3 (1.51%) PHP
11 2 (1.01%) C
12 1 (0.50%) PowerShell
Qualifications
1 31 (15.58%) Degree
2 28 (14.07%) Cisco Certification
3 27 (13.57%) CCNA
4 20 (10.05%) Security Cleared
5 17 (8.54%) CISM
5 17 (8.54%) CISSP
6 15 (7.54%) CESG Certified Professional
6 15 (7.54%) CREST Certified
6 15 (7.54%) TOGAF Certification
7 14 (7.04%) CCNP
8 12 (6.03%) ISEB
9 10 (5.03%) Master's Degree
10 6 (3.02%) CCIE
10 6 (3.02%) PMP
11 5 (2.51%) CCIE Collaboration
11 5 (2.51%) CCIE Security
11 5 (2.51%) ITIL Certification
11 5 (2.51%) Microsoft Certification
11 5 (2.51%) PMI Certification
11 5 (2.51%) SC Cleared
Quality Assurance & Compliance
1 37 (18.59%) SLA
2 20 (10.05%) ISO/IEC 27001
3 15 (7.54%) HMG Security Policy Framework
4 9 (4.52%) QA
5 8 (4.02%) GDPR
6 7 (3.52%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 4 (2.01%) ISO/IEC 20000
8 2 (1.01%) ISAE 3402
8 2 (1.01%) PCI DSS
9 1 (0.50%) Data Quality
9 1 (0.50%) ISO 9001
System Software
1 10 (5.03%) Hyper-V
1 10 (5.03%) VMware Infrastructure
2 9 (4.52%) Active Directory
3 4 (2.01%) KVM
4 1 (0.50%) Docker
4 1 (0.50%) Virtual Desktop
4 1 (0.50%) VMware ESXi
4 1 (0.50%) vSphere
Systems Management
1 12 (6.03%) Opscode Chef
2 11 (5.53%) Ansible
2 11 (5.53%) Puppet
3 10 (5.03%) OpenView
4 5 (2.51%) CA Wily
5 2 (1.01%) SCCM
5 2 (1.01%) SCOM
5 2 (1.01%) SCOrch
6 1 (0.50%) Backup Exec
6 1 (0.50%) Nagios
Vendors
1 21 (10.55%) Microsoft
2 20 (10.05%) Cisco
2 20 (10.05%) Dynatrace
2 20 (10.05%) SolarWinds
3 17 (8.54%) VMware
4 15 (7.54%) Juniper
5 12 (6.03%) Cognizant
5 12 (6.03%) Remedy
5 12 (6.03%) Riverbed
5 12 (6.03%) ServiceNow
6 11 (5.53%) Oracle
7 6 (3.02%) SAP
7 6 (3.02%) Veeam
8 5 (2.51%) AppDynamics
8 5 (2.51%) BMC
8 5 (2.51%) CA
8 5 (2.51%) Dell
8 5 (2.51%) HP
8 5 (2.51%) NetApp
9 4 (2.01%) TOWER Software