Period
to 14 September 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 14 September 2019 with a comparison to the same period in the previous 2 years.

Service Delivery
South East > Surrey
6 months to
14 Sep 2019
Same period 2018 Same period 2017
Rank 59 88 165
Rank change year-on-year +29 +77 -86
Permanent jobs citing Service Delivery 183 172 91
As % of all permanent IT jobs advertised in Surrey 4.53% 3.26% 1.56%
As % of the Processes & Methodologies category 4.90% 3.64% 1.73%
Number of salaries quoted 131 110 76
Surrey median annual salary £52,500 £50,000 £40,000
Median salary % change year-on-year +5.00% +25.00% -15.79%
10th Percentile £32,500 £29,750 £26,250
90th Percentile £78,750 £72,500 £76,250
South East median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% -5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 3,732 4,729 5,273
As % of all permanent IT jobs advertised in Surrey 92.35% 89.53% 90.37%
Number of salaries quoted 3,094 3,904 4,277
Surrey median annual salary £55,000 £50,000 £48,000
Median salary % change year-on-year +10.00% +4.17% +1.05%
10th Percentile £29,325 £29,000 £28,650
90th Percentile £77,500 £73,100 £68,750
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Surrey.

Salary trend for Service Delivery in Surrey

Service Delivery
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 14 September 2019.

Salary histogram for Service Delivery in Surrey

Service Delivery
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 14 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +37 87 £55,000 +46.67% 3
Leatherhead +13 17 £50,000 +11.11% 1
Camberley +7 13 £50,000 -
Staines +2 13 £45,000 -10.89%
Woking -5 10 £60,000 +35.59% 4
Egham +16 7 - -
Chertsey - 5 £75,000 -
Reigate +26 3 - - 1
Godalming +10 3 £27,500 -26.67% 2
Redhill -3 3 £50,000 -9.09% 2
Horley +1 2 £45,000 -15.89%
Farnham - 2 £39,000 - 1
Epsom -4 1 £35,000 -34.58% 3
Service Delivery
South East

For the 6 months to 14 September 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Service Delivery.

1 110 (60.11%) ITIL
2 66 (36.07%) Degree
3 59 (32.24%) Agile Software Development
4 57 (31.15%) Firewall
5 52 (28.42%) TOGAF
5 52 (28.42%) Enterprise Architecture
6 47 (25.68%) Self-Motivation
7 44 (24.04%) SLA
8 43 (23.50%) Service Management
9 42 (22.95%) SIEM
10 37 (20.22%) Project Management
10 37 (20.22%) Cybersecurity
11 35 (19.13%) ISO/IEC 27001
12 34 (18.58%) PKI
12 34 (18.58%) Cryptography
12 34 (18.58%) Identity Management
12 34 (18.58%) Information Security
12 34 (18.58%) SABSA
12 34 (18.58%) Vulnerability Scanning
12 34 (18.58%) HMG Security Policy Framework
13 33 (18.03%) Master's Degree
13 33 (18.03%) PRINCE2
13 33 (18.03%) Business Analysis
14 31 (16.94%) Security Cleared
15 30 (16.39%) Stakeholder Engagement
16 28 (15.30%) Continuous Improvement
16 28 (15.30%) Cisco
17 27 (14.75%) Microsoft
17 27 (14.75%) Risk Management
17 27 (14.75%) Information Assurance

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.19%) MS Exchange
2 2 (1.09%) IIS
2 2 (1.09%) Skype for Business
Applications
1 11 (6.01%) Microsoft Excel
2 6 (3.28%) Microsoft Office
3 3 (1.64%) Microsoft PowerPoint
4 2 (1.09%) MS Visio
Business Applications
1 5 (2.73%) SAP SD
2 1 (0.55%) Remedy ITSM
Cloud Services
1 9 (4.92%) Office 365
1 9 (4.92%) SaaS
2 8 (4.37%) Azure
3 6 (3.28%) AWS
4 3 (1.64%) IaaS
4 3 (1.64%) PaaS
5 1 (0.55%) Dynamics 365
5 1 (0.55%) Power Platform
Communications & Networking
1 57 (31.15%) Firewall
2 21 (11.48%) VPN
3 18 (9.84%) Network Security
4 14 (7.65%) Cisco ASA
4 14 (7.65%) Wireless
5 11 (6.01%) Wireless Security
6 7 (3.83%) WAN
7 6 (3.28%) LAN
8 5 (2.73%) Wireshark
9 4 (2.19%) Wi-Fi
10 3 (1.64%) MPLS
11 2 (1.09%) Cisco Nexus
11 2 (1.09%) DNS
11 2 (1.09%) SAN
11 2 (1.09%) TCP/IP
11 2 (1.09%) Unified Communications
11 2 (1.09%) VLAN
12 1 (0.55%) SMS
12 1 (0.55%) SSL
12 1 (0.55%) VoIP
Database & Business Intelligence
1 1 (0.55%) Power BI
1 1 (0.55%) SQL Server
Development Applications
1 2 (1.09%) JIRA
General
1 22 (12.02%) Public Sector
2 18 (9.84%) Finance
3 12 (6.56%) Fire and Rescue
3 12 (6.56%) Police
4 6 (3.28%) Retail
5 3 (1.64%) Advertising
5 3 (1.64%) Marketing
6 2 (1.09%) Telecoms
7 1 (0.55%) Billing
7 1 (0.55%) Law
7 1 (0.55%) Legal
7 1 (0.55%) Local Government
7 1 (0.55%) Pharmaceutical
Job Titles
1 41 (22.40%) Service Manager
2 36 (19.67%) Consultant
3 34 (18.58%) Cybersecurity Consultant
3 34 (18.58%) Security Consultant
4 23 (12.57%) Delivery Manager
5 22 (12.02%) Service Delivery Manager
6 21 (11.48%) Architect
7 19 (10.38%) IT Manager
8 18 (9.84%) Enterprise Architect
9 15 (8.20%) Analyst
10 12 (6.56%) Network Engineer
10 12 (6.56%) Security Engineer
11 11 (6.01%) IT Services Manager
12 10 (5.46%) Relationships Manager
12 10 (5.46%) Service Relationship Manager
13 9 (4.92%) Support Analyst
14 8 (4.37%) IT Services Delivery Manager
14 8 (4.37%) Project Manager
14 8 (4.37%) Senior Security Engineer
15 7 (3.83%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (1.09%) .NET
1 2 (1.09%) Dropwizard
1 2 (1.09%) HTML
1 2 (1.09%) HTML5
1 2 (1.09%) React
1 2 (1.09%) Spring Boot
1 2 (1.09%) Web Services
2 1 (0.55%) WF
Miscellaneous
1 47 (25.68%) Self-Motivation
2 34 (18.58%) PKI
3 25 (13.66%) Management Information System
4 12 (6.56%) NHS
5 11 (6.01%) Data Centre
6 9 (4.92%) Analytical Skills
7 8 (4.37%) User Experience
7 8 (4.37%) Wiki
8 7 (3.83%) e-Learning
9 4 (2.19%) FlexPod
10 3 (1.64%) Public Cloud
11 2 (1.09%) Enterprise Cloud
11 2 (1.09%) Mainframe
11 2 (1.09%) Private Cloud
12 1 (0.55%) Spread Betting
Operating Systems
1 23 (12.57%) Windows
2 9 (4.92%) Windows 10
3 6 (3.28%) Linux
4 5 (2.73%) VMS
4 5 (2.73%) Windows Server
5 2 (1.09%) Unix
Processes & Methodologies
1 110 (60.11%) ITIL
2 59 (32.24%) Agile Software Development
3 52 (28.42%) Enterprise Architecture
3 52 (28.42%) TOGAF
4 43 (23.50%) Service Management
5 42 (22.95%) SIEM
6 37 (20.22%) Cybersecurity
6 37 (20.22%) Project Management
7 34 (18.58%) Cryptography
7 34 (18.58%) Identity Management
7 34 (18.58%) Information Security
7 34 (18.58%) SABSA
7 34 (18.58%) Vulnerability Scanning
8 33 (18.03%) Business Analysis
8 33 (18.03%) PRINCE2
9 30 (16.39%) Stakeholder Engagement
10 28 (15.30%) Continuous Improvement
11 27 (14.75%) Information Assurance
11 27 (14.75%) Risk Management
12 21 (11.48%) Incident Management
Programming Languages
1 8 (4.37%) SQL
2 6 (3.28%) Java
3 4 (2.19%) C
3 4 (2.19%) Python
4 2 (1.09%) Bash Shell
4 2 (1.09%) C#
4 2 (1.09%) Perl
4 2 (1.09%) Ruby
5 1 (0.55%) PowerShell
Qualifications
1 66 (36.07%) Degree
2 33 (18.03%) Master's Degree
3 31 (16.94%) Security Cleared
4 25 (13.66%) Cisco Certification
5 15 (8.20%) CCNP
5 15 (8.20%) CESG Certified Professional
5 15 (8.20%) CISM
5 15 (8.20%) CISSP
5 15 (8.20%) CREST Certified
5 15 (8.20%) TOGAF Certification
6 14 (7.65%) CCNA
7 8 (4.37%) ITIL Certification
8 4 (2.19%) NCIE
9 3 (1.64%) A+ Certification
9 3 (1.64%) CCIE
9 3 (1.64%) ISEB
9 3 (1.64%) Microsoft Certification
9 3 (1.64%) PRINCE2 Certification
9 3 (1.64%) SC Cleared
10 2 (1.09%) MCSA
Quality Assurance & Compliance
1 44 (24.04%) SLA
2 35 (19.13%) ISO/IEC 27001
3 34 (18.58%) HMG Security Policy Framework
4 14 (7.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 3 (1.64%) GDPR
6 2 (1.09%) NEBOSH
6 2 (1.09%) PMO
6 2 (1.09%) QA
7 1 (0.55%) BS7799
7 1 (0.55%) PCI DSS
System Software
1 15 (8.20%) VMware Infrastructure
2 13 (7.10%) Active Directory
3 9 (4.92%) Hyper-V
4 6 (3.28%) Virtual Desktop
4 6 (3.28%) Virtual Machines
5 2 (1.09%) VMware ESXi
5 2 (1.09%) vSphere
6 1 (0.55%) MetaFrame
Systems Management
1 7 (3.83%) SCCM
2 3 (1.64%) Tivoli
3 2 (1.09%) FortiGate
3 2 (1.09%) Opscode Chef
3 2 (1.09%) Puppet
3 2 (1.09%) Salt
3 2 (1.09%) vCenter Server
Vendors
1 28 (15.30%) Cisco
2 27 (14.75%) Microsoft
3 24 (13.11%) VMware
4 13 (7.10%) Dell
5 12 (6.56%) Citrix
6 10 (5.46%) HP
7 9 (4.92%) SAP
8 8 (4.37%) Juniper
9 7 (3.83%) EMC
9 7 (3.83%) SolarWinds
9 7 (3.83%) Virgin Media
10 6 (3.28%) NetApp
11 5 (2.73%) Riverbed
12 4 (2.19%) 3PAR
12 4 (2.19%) Palo Alto
13 3 (1.64%) Avaya
13 3 (1.64%) Veeam
14 2 (1.09%) Barracuda Networks
14 2 (1.09%) CheckPoint
14 2 (1.09%) Ivanti