Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Surrey
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 147 76 111
Rank change year-on-year -71 +35 +30
Permanent jobs citing Service Delivery 115 255 258
As % of all permanent IT jobs advertised in Surrey 1.86% 3.82% 3.00%
As % of the Processes & Methodologies category 2.10% 4.45% 3.44%
Number of salaries quoted 94 214 247
Surrey median annual salary £49,750 £47,500 £42,500
Median salary % change year-on-year +4.74% +11.76% -5.03%
10th Percentile £29,750 £27,750 £25,000
90th Percentile £73,125 £73,750 £63,750
South East median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 5489 5727 7504
As % of all permanent IT jobs advertised in Surrey 88.95% 85.73% 87.12%
Number of salaries quoted 4439 4795 6516
Surrey median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £29,750 £28,500 £26,250
90th Percentile £68,750 £70,000 £67,500
South East median annual salary £45,000 £45,000 £45,000

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Surrey.

Salary trend for Service Delivery in Surrey

Service Delivery
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 18 November 2017.

Salary histogram for Service Delivery in Surrey

Service Delivery
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham -8 22 £53,000 -7.83%
Guildford +5 19 £60,000 +33.33% 1
Redhill -18 9 £55,000 -4.35%
Staines -14 8 £25,000 -56.52% 3
Epsom -8 6 £30,000 -20.00%
Leatherhead +9 4 £46,250 +105.56%
Woking -12 2 £42,500 -10.53%
Chertsey +5 1 £37,500 -11.76%
Reigate -35 1 - -
Cobham - 1 £44,000 -
Godstone - 1 £70,000 -
Tadworth - 1 - -
Service Delivery
South East

For the 6 months to 18 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for Service Delivery.

1 57 (49.57%) ITIL
2 32 (27.83%) Microsoft
3 30 (26.09%) Java
3 30 (26.09%) Agile Software Development
4 29 (25.22%) Windows
5 27 (23.48%) Software Delivery
6 25 (21.74%) PRINCE2
7 22 (19.13%) Finance
7 22 (19.13%) Degree
8 21 (18.26%) Release Management
8 21 (18.26%) Management Information System
8 21 (18.26%) .NET
8 21 (18.26%) Line Management
9 20 (17.39%) SQL Server
9 20 (17.39%) Service Management
9 20 (17.39%) Problem Management
9 20 (17.39%) Statistics
10 19 (16.52%) SolarWinds
10 19 (16.52%) SSL
11 18 (15.65%) FTP
11 18 (15.65%) C#
11 18 (15.65%) RPG
11 18 (15.65%) Ticket Management
11 18 (15.65%) Dynatrace
12 17 (14.78%) ISO/IEC 27001
12 17 (14.78%) MySQL
13 16 (13.91%) BizTalk Server
13 16 (13.91%) SQL Server Integration Services
13 16 (13.91%) Scrum
14 15 (13.04%) SLA

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (13.91%) BizTalk Server
2 9 (7.83%) Moodle
3 8 (6.96%) SharePoint
3 8 (6.96%) Tomcat
4 6 (5.22%) MS Exchange
5 4 (3.48%) Exchange Server 2010
6 3 (2.61%) CMS
6 3 (2.61%) IIS
7 2 (1.74%) JBoss
7 2 (1.74%) Liferay
7 2 (1.74%) MS Project Server
7 2 (1.74%) Skype for Business
7 2 (1.74%) WebSphere
7 2 (1.74%) WebSphere Application Server
8 1 (0.87%) Apache
8 1 (0.87%) Elasticsearch
Applications
1 10 (8.70%) Microsoft Office
2 4 (3.48%) Microsoft Excel
2 4 (3.48%) Microsoft Project
3 1 (0.87%) Microsoft PowerPoint
Cloud Services
1 8 (6.96%) Dropbox
2 3 (2.61%) Office 365
2 3 (2.61%) SaaS
3 1 (0.87%) Amazon AWS
3 1 (0.87%) Cloud Computing
3 1 (0.87%) Microsoft Azure
Communications & Networking
1 19 (16.52%) SSL
2 18 (15.65%) FTP
3 9 (7.83%) Firewall
4 5 (4.35%) VPN
5 3 (2.61%) LAN
6 2 (1.74%) Internet
6 2 (1.74%) WAN
6 2 (1.74%) Wireless
7 1 (0.87%) Cisco ASA
7 1 (0.87%) Cisco Nexus
7 1 (0.87%) Cisco Wireless
7 1 (0.87%) DHCP
7 1 (0.87%) DNS
7 1 (0.87%) IPsec
7 1 (0.87%) MPLS
7 1 (0.87%) Network Security
7 1 (0.87%) OSPF
7 1 (0.87%) SAN
7 1 (0.87%) Skype
7 1 (0.87%) Unified Communications
Database & Business Intelligence
1 20 (17.39%) SQL Server
2 17 (14.78%) MySQL
3 16 (13.91%) SQL Server Integration Services
4 8 (6.96%) BusinessObjects
5 2 (1.74%) Oracle Database
6 1 (0.87%) Big Data
6 1 (0.87%) Data Warehouse
6 1 (0.87%) Hadoop
6 1 (0.87%) Oracle Database 12c
6 1 (0.87%) Power BI
Development Applications
1 2 (1.74%) JIRA
2 1 (0.87%) Jenkins
General
1 22 (19.13%) Finance
2 4 (3.48%) Banking
3 3 (2.61%) Marketing
3 3 (2.61%) Telecoms
4 2 (1.74%) Manufacturing
5 1 (0.87%) Advertising
5 1 (0.87%) Aerospace
5 1 (0.87%) Back Office
5 1 (0.87%) Billing
5 1 (0.87%) Electronics
5 1 (0.87%) Legal
5 1 (0.87%) Retail
Job Titles
1 32 (27.83%) Analyst
2 29 (25.22%) Service Manager
3 25 (21.74%) Delivery Manager
3 25 (21.74%) Services Delivery Manager
4 24 (20.87%) Support Analyst
5 18 (15.65%) Operational Support Analyst
5 18 (15.65%) Operations Analyst
5 18 (15.65%) Operations Support Analyst
6 12 (10.43%) Technical Delivery Manager
6 12 (10.43%) Technical Manager
6 12 (10.43%) Technical Service Delivery Manager
6 12 (10.43%) Technical Services Manager
7 8 (6.96%) Consultant
8 7 (6.09%) Cybersecurity Consultant
8 7 (6.09%) IT Manager
8 7 (6.09%) Security Consultant
9 6 (5.22%) Infrastructure Manager
9 6 (5.22%) IT Analyst
9 6 (5.22%) IT Services Manager
9 6 (5.22%) ITIL Manager
Libraries, Frameworks & Software Standards
1 21 (18.26%) .NET
2 11 (9.57%) Middleware
3 7 (6.09%) CSS
3 7 (6.09%) HTML
4 3 (2.61%) XML
4 3 (2.61%) XSLT
5 2 (1.74%) CSS3
5 2 (1.74%) HTML5
6 1 (0.87%) React
6 1 (0.87%) Spring
Miscellaneous
1 21 (18.26%) Management Information System
2 8 (6.96%) NHS
3 7 (6.09%) PKI
4 6 (5.22%) Computer Science
5 4 (3.48%) Enterprise Software
6 3 (2.61%) Analytical Skills
6 3 (2.61%) e-Learning
7 2 (1.74%) Blackberry
7 2 (1.74%) BYOD
7 2 (1.74%) Cyberthreat
7 2 (1.74%) Fintech
7 2 (1.74%) Smartphone
7 2 (1.74%) Social Media
8 1 (0.87%) Driving Licence
8 1 (0.87%) Life Science
8 1 (0.87%) User Experience
Operating Systems
1 29 (25.22%) Windows
2 14 (12.17%) Linux
3 12 (10.43%) Unix
3 12 (10.43%) Windows 7
4 4 (3.48%) Windows XP
5 3 (2.61%) Solaris
6 2 (1.74%) Android
6 2 (1.74%) Apple iOS
6 2 (1.74%) Windows 10
6 2 (1.74%) Windows Server
7 1 (0.87%) HPUX
7 1 (0.87%) Red Hat Enterprise Linux
7 1 (0.87%) Windows Server 2008
Processes & Methodologies
1 57 (49.57%) ITIL
2 30 (26.09%) Agile Software Development
3 27 (23.48%) Software Delivery
4 25 (21.74%) PRINCE2
5 21 (18.26%) Line Management
5 21 (18.26%) Release Management
6 20 (17.39%) Problem Management
6 20 (17.39%) Service Management
6 20 (17.39%) Statistics
7 18 (15.65%) Ticket Management
8 16 (13.91%) Scrum
9 14 (12.17%) Project Management
10 11 (9.57%) Business Analysis
10 11 (9.57%) Coaching
10 11 (9.57%) ITSM
11 10 (8.70%) Cybersecurity
11 10 (8.70%) Risk Management
11 10 (8.70%) Stakeholder Engagement
11 10 (8.70%) Stakeholder Management
12 8 (6.96%) Security Testing
Programming Languages
1 30 (26.09%) Java
2 18 (15.65%) C#
2 18 (15.65%) RPG
3 8 (6.96%) Python
4 7 (6.09%) JavaScript
4 7 (6.09%) PHP
5 6 (5.22%) SQL
6 5 (4.35%) PL/SQL
7 4 (3.48%) Shell Script
8 2 (1.74%) Bash Shell
8 2 (1.74%) C
9 1 (0.87%) Perl
9 1 (0.87%) R
9 1 (0.87%) Ruby
9 1 (0.87%) T-SQL
Qualifications
1 22 (19.13%) Degree
2 11 (9.57%) CISSP
3 8 (6.96%) Security Cleared
4 7 (6.09%) CESG Certified Professional
4 7 (6.09%) CISM
4 7 (6.09%) CREST Certified
5 5 (4.35%) CCNP
5 5 (4.35%) Cisco Certification
5 5 (4.35%) MCSE
5 5 (4.35%) Microsoft Certification
6 4 (3.48%) CRISC
7 3 (2.61%) CGEIT
7 3 (2.61%) Computer Science Degree
7 3 (2.61%) ITIL Certification
8 2 (1.74%) PMP
9 1 (0.87%) CCIE
9 1 (0.87%) CCSA
9 1 (0.87%) CCSE
9 1 (0.87%) CEH
9 1 (0.87%) SSCP
Quality Assurance & Compliance
1 17 (14.78%) ISO/IEC 27001
2 15 (13.04%) SLA
3 7 (6.09%) HMG Security Policy Framework
4 4 (3.48%) PCI DSS
5 3 (2.61%) ISO 9001
5 3 (2.61%) ISO/IEC 20000
5 3 (2.61%) PMO
6 1 (0.87%) COBIT
6 1 (0.87%) GDPR
6 1 (0.87%) ISO 14001
System Software
1 9 (7.83%) Active Directory
2 8 (6.96%) Virtual Machines
3 4 (3.48%) BitLocker
4 3 (2.61%) Hyper-V
5 1 (0.87%) VMware Infrastructure
Systems Management
1 5 (4.35%) SCCM
2 2 (1.74%) Oracle RMAN
3 1 (0.87%) Ansible
3 1 (0.87%) EnCase
3 1 (0.87%) Opscode Chef
3 1 (0.87%) Puppet
3 1 (0.87%) SCOM
3 1 (0.87%) SCVMM
Vendors
1 32 (27.83%) Microsoft
2 19 (16.52%) SolarWinds
3 18 (15.65%) Dynatrace
4 11 (9.57%) Oracle
5 7 (6.09%) Cisco
6 4 (3.48%) ServiceNow
6 4 (3.48%) VMware
7 3 (2.61%) BMC
7 3 (2.61%) HP
7 3 (2.61%) Salesforce.com
8 2 (1.74%) Citrix
8 2 (1.74%) Dell
9 1 (0.87%) Avaya
9 1 (0.87%) CheckPoint
9 1 (0.87%) F5
9 1 (0.87%) Juniper
9 1 (0.87%) Palo Alto
9 1 (0.87%) Red Hat
9 1 (0.87%) Sun
9 1 (0.87%) Veeam