Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Surrey
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 126 90 79
Rank change year-on-year -36 -11 +25
Permanent jobs citing Service Delivery 142 206 293
As % of all permanent IT jobs advertised in Surrey 2.37% 3.46% 3.75%
As % of the Processes & Methodologies category 2.66% 4.05% 4.29%
Number of salaries quoted 120 186 281
Surrey median annual salary £45,250 £46,250 £42,500
Median salary % change year-on-year -2.16% +8.82% -10.53%
10th Percentile £29,750 £26,777 £23,625
90th Percentile £59,100 £72,500 £63,750
South East median annual salary £45,000 £49,500 £45,000
% change year-on-year -9.09% +10.00% -5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 5,331 5,083 6,830
As % of all permanent IT jobs advertised in Surrey 88.89% 85.34% 87.36%
Number of salaries quoted 4,345 4,232 5,933
Surrey median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,850 £28,000 £26,250
90th Percentile £68,750 £70,000 £67,500
South East median annual salary £45,000 £45,000 £45,000

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Surrey.

Salary trend for Service Delivery in Surrey

Service Delivery
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 17 January 2018.

Salary histogram for Service Delivery in Surrey

Service Delivery
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +16 38 £53,000 -7.83% 4
Staines +4 17 £50,500 +4.12% 1
Guildford -22 14 £32,500 -31.58% 4
Redhill -6 6 £48,750 -7.14% 1
Epsom -14 6 £30,000 -20.00% 1
Leatherhead +11 3 £52,500 +61.54% 3
Woking -6 1 £42,500 -15.00% 2
Tadworth - 1 - -
Godstone - 1 £70,000 -
Service Delivery
South East

For the 6 months to 17 January 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for Service Delivery.

1 62 (43.66%) ITIL
2 52 (36.62%) Java
3 43 (30.28%) Microsoft
4 40 (28.17%) .NET
5 37 (26.06%) Software Delivery
6 35 (24.65%) SQL Server
6 35 (24.65%) Agile Software Development
7 33 (23.24%) C#
8 32 (22.54%) Service Management
8 32 (22.54%) Release Management
9 30 (21.13%) Finance
9 30 (21.13%) Windows
10 29 (20.42%) MySQL
10 29 (20.42%) SSL
11 28 (19.72%) PRINCE2
12 27 (19.01%) Statistics
13 26 (18.31%) SolarWinds
13 26 (18.31%) RPG
13 26 (18.31%) FTP
13 26 (18.31%) Ticket Management
13 26 (18.31%) Dynatrace
14 25 (17.61%) Problem Management
15 24 (16.90%) Scrum
15 24 (16.90%) SQL
15 24 (16.90%) Line Management
16 23 (16.20%) HTML
16 23 (16.20%) JavaScript
16 23 (16.20%) CSS
16 23 (16.20%) Linux
17 21 (14.79%) Management Information System

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (14.08%) BizTalk Server
2 14 (9.86%) CMS
3 11 (7.75%) Moodle
3 11 (7.75%) SharePoint
4 10 (7.04%) IIS
4 10 (7.04%) Tomcat
5 7 (4.93%) Liferay
5 7 (4.93%) MS Exchange
6 5 (3.52%) Exchange Server 2010
7 3 (2.11%) Skype for Business
8 2 (1.41%) JBoss
8 2 (1.41%) MS Project Server
8 2 (1.41%) WebSphere
8 2 (1.41%) WebSphere Application Server
Applications
1 7 (4.93%) Microsoft Office
2 3 (2.11%) Microsoft Excel
2 3 (2.11%) Microsoft Project
3 1 (0.70%) Microsoft PowerPoint
Cloud Services
1 10 (7.04%) Dropbox
1 10 (7.04%) SaaS
2 9 (6.34%) Amazon AWS
3 1 (0.70%) Microsoft Azure
3 1 (0.70%) Office 365
Communications & Networking
1 29 (20.42%) SSL
2 26 (18.31%) FTP
3 8 (5.63%) Firewall
3 8 (5.63%) VPN
4 3 (2.11%) Cisco ASA
4 3 (2.11%) Cisco Nexus
4 3 (2.11%) Cisco Wireless
4 3 (2.11%) IPsec
4 3 (2.11%) MPLS
4 3 (2.11%) Network Security
4 3 (2.11%) OSPF
4 3 (2.11%) WAN
4 3 (2.11%) Wireless
5 1 (0.70%) DHCP
5 1 (0.70%) DNS
5 1 (0.70%) Internet
5 1 (0.70%) Skype
5 1 (0.70%) SMS
Database & Business Intelligence
1 35 (24.65%) SQL Server
2 29 (20.42%) MySQL
3 20 (14.08%) SQL Server Integration Services
4 10 (7.04%) BusinessObjects
5 5 (3.52%) Data Warehouse
6 4 (2.82%) SQL Server 2008
7 2 (1.41%) Oracle Database
8 1 (0.70%) Oracle Database 12c
8 1 (0.70%) Power BI
Development Applications
1 9 (6.34%) Jenkins
2 4 (2.82%) Visual Studio
3 2 (1.41%) JIRA
General
1 30 (21.13%) Finance
2 3 (2.11%) Banking
3 2 (1.41%) Telecoms
4 1 (0.70%) Advertising
4 1 (0.70%) Back Office
4 1 (0.70%) Billing
4 1 (0.70%) Electronics
4 1 (0.70%) Legal
4 1 (0.70%) Manufacturing
4 1 (0.70%) Marketing
Job Titles
1 41 (28.87%) Analyst
2 29 (20.42%) Service Manager
3 28 (19.72%) Support Analyst
4 26 (18.31%) Delivery Manager
4 26 (18.31%) Operational Support Analyst
4 26 (18.31%) Operations Analyst
4 26 (18.31%) Operations Support Analyst
5 25 (17.61%) Services Delivery Manager
6 15 (10.56%) Technical Delivery Manager
6 15 (10.56%) Technical Manager
6 15 (10.56%) Technical Service Delivery Manager
6 15 (10.56%) Technical Services Manager
7 14 (9.86%) Developer
8 13 (9.15%) IT Manager
9 11 (7.75%) Applications Support
9 11 (7.75%) Software Developer
10 10 (7.04%) Administrator
10 10 (7.04%) Applications Developer
10 10 (7.04%) ITIL Manager
11 9 (6.34%) Linux Engineer
Libraries, Frameworks & Software Standards
1 40 (28.17%) .NET
2 23 (16.20%) CSS
2 23 (16.20%) HTML
3 20 (14.08%) Middleware
4 14 (9.86%) XML
4 14 (9.86%) XSLT
5 7 (4.93%) CSS3
5 7 (4.93%) HTML5
6 4 (2.82%) .NET Framework
6 4 (2.82%) ASP.NET
6 4 (2.82%) ASP.NET MVC
6 4 (2.82%) ASP.NET Web Forms
6 4 (2.82%) jQuery
Miscellaneous
1 21 (14.79%) Management Information System
2 15 (10.56%) Enterprise Software
3 14 (9.86%) e-Learning
4 7 (4.93%) Analytical Skills
5 6 (4.23%) NHS
6 5 (3.52%) PKI
7 4 (2.82%) Mobile App
8 3 (2.11%) Computer Science
9 2 (1.41%) Cyberthreat
9 2 (1.41%) Social Media
10 1 (0.70%) Driving Licence
10 1 (0.70%) Fintech
10 1 (0.70%) Life Science
10 1 (0.70%) User Experience
10 1 (0.70%) Virtual Team
Operating Systems
1 30 (21.13%) Windows
2 23 (16.20%) Linux
3 16 (11.27%) Windows 7
4 14 (9.86%) Unix
5 5 (3.52%) Windows XP
6 3 (2.11%) Solaris
7 1 (0.70%) HPUX
7 1 (0.70%) Red Hat Enterprise Linux
7 1 (0.70%) Windows 10
7 1 (0.70%) Windows Server 2008
7 1 (0.70%) Windows Server 2012
Processes & Methodologies
1 62 (43.66%) ITIL
2 37 (26.06%) Software Delivery
3 35 (24.65%) Agile Software Development
4 32 (22.54%) Release Management
4 32 (22.54%) Service Management
5 28 (19.72%) PRINCE2
6 27 (19.01%) Statistics
7 26 (18.31%) Ticket Management
8 25 (17.61%) Problem Management
9 24 (16.90%) Line Management
9 24 (16.90%) Scrum
10 20 (14.08%) ITSM
11 16 (11.27%) Configuration Management
12 14 (9.86%) Content Management
13 12 (8.45%) Change Management
13 12 (8.45%) DevOps
13 12 (8.45%) Project Management
14 11 (7.75%) Supplier Management
15 10 (7.04%) Waterfall
15 10 (7.04%) Workflow
Programming Languages
1 52 (36.62%) Java
2 33 (23.24%) C#
3 26 (18.31%) RPG
4 24 (16.90%) SQL
5 23 (16.20%) JavaScript
6 20 (14.08%) Python
7 19 (13.38%) PHP
8 12 (8.45%) PL/SQL
9 9 (6.34%) Perl
9 9 (6.34%) Ruby
9 9 (6.34%) Shell Script
10 7 (4.93%) Bash Shell
11 5 (3.52%) C
12 2 (1.41%) T-SQL
13 1 (0.70%) PowerShell
13 1 (0.70%) R
13 1 (0.70%) VB
13 1 (0.70%) VBScript
Qualifications
1 15 (10.56%) Degree
2 9 (6.34%) CISSP
2 9 (6.34%) Security Cleared
3 7 (4.93%) CCNP
3 7 (4.93%) Cisco Certification
4 5 (3.52%) CESG Certified Professional
4 5 (3.52%) CISM
4 5 (3.52%) CREST Certified
4 5 (3.52%) MCSE
4 5 (3.52%) Microsoft Certification
5 4 (2.82%) CRISC
6 3 (2.11%) CCDA
6 3 (2.11%) CCDP
6 3 (2.11%) CCIE
6 3 (2.11%) CCNA
6 3 (2.11%) CGEIT
6 3 (2.11%) Computer Science Degree
6 3 (2.11%) ITIL Certification
6 3 (2.11%) JNCIP
6 3 (2.11%) SC Cleared
Quality Assurance & Compliance
1 18 (12.68%) SLA
2 14 (9.86%) ISO/IEC 27001
3 5 (3.52%) HMG Security Policy Framework
4 4 (2.82%) PCI DSS
4 4 (2.82%) QA
5 2 (1.41%) ISO/IEC 20000
6 1 (0.70%) COBIT
6 1 (0.70%) GDPR
6 1 (0.70%) ISO 9001
6 1 (0.70%) PMO
System Software
1 10 (7.04%) Virtual Machines
2 7 (4.93%) Active Directory
3 5 (3.52%) BitLocker
4 1 (0.70%) Hyper-V
4 1 (0.70%) VMware Infrastructure
Systems Management
1 9 (6.34%) Ansible
1 9 (6.34%) Opscode Chef
1 9 (6.34%) Puppet
2 7 (4.93%) SCCM
3 2 (1.41%) Oracle RMAN
3 2 (1.41%) SCOM
4 1 (0.70%) EnCase
4 1 (0.70%) SCOrch
4 1 (0.70%) SCVMM
Vendors
1 43 (30.28%) Microsoft
2 26 (18.31%) Dynatrace
2 26 (18.31%) SolarWinds
3 13 (9.15%) Oracle
4 10 (7.04%) BMC
5 8 (5.63%) Cisco
6 5 (3.52%) ServiceNow
7 3 (2.11%) Avaya
7 3 (2.11%) CheckPoint
7 3 (2.11%) F5
7 3 (2.11%) Juniper
7 3 (2.11%) Palo Alto
7 3 (2.11%) Salesforce.com
8 2 (1.41%) Citrix
8 2 (1.41%) Dell
8 2 (1.41%) HP
8 2 (1.41%) VMware
9 1 (0.70%) Ericsson
9 1 (0.70%) Red Hat
9 1 (0.70%) Sun