Period
to 15 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Surrey
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 112 133 83
Rank change year-on-year +21 -50 +21
Permanent jobs citing Service Delivery 128 140 242
As % of all permanent IT jobs advertised in Surrey 2.65% 2.23% 3.79%
As % of the Processes & Methodologies category 2.91% 2.45% 4.31%
Number of salaries quoted 92 115 211
Surrey median annual salary £52,500 £45,000 £45,000
Median salary % change year-on-year +16.67% - +5.88%
10th Percentile £36,250 £29,750 £27,750
90th Percentile £74,750 £60,000 £73,750
South East median annual salary £50,000 £45,000 £48,250
% change year-on-year +11.11% -6.74% +7.22%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,394 5,709 5,614
As % of all permanent IT jobs advertised in Surrey 91.09% 90.81% 87.98%
Number of salaries quoted 3,659 4,626 4,698
Surrey median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £27,750 £28,750 £27,925
90th Percentile £73,750 £68,750 £70,000
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Surrey.

Salary trend for Service Delivery in Surrey

Service Delivery
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 15 December 2018.

Salary histogram for Service Delivery in Surrey

Service Delivery
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +8 25 £41,750 +1.21% 6
Redhill +7 11 £52,500 +7.69%
Camberley - 10 £50,000 -
Egham +13 9 £56,250 +6.13%
Staines +10 9 £50,000 +100.00% 4
Horley - 6 £57,500 -
Epsom +8 5 £23,000 -23.33%
Reigate +12 4 £42,500 -
Farnham - 2 £32,188 - 2
Godalming - 2 £32,500 -
Chertsey - 1 £60,000 -
Weybridge - 1 £50,000 -
Service Delivery
South East

For the 6 months to 15 December 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Service Delivery.

1 72 (56.25%) ITIL
2 47 (36.72%) Agile Software Development
3 38 (29.69%) Degree
4 35 (27.34%) Project Management
5 29 (22.66%) Management Information System
6 26 (20.31%) Cybersecurity
7 25 (19.53%) SLA
8 24 (18.75%) PRINCE2
8 24 (18.75%) Business Analysis
8 24 (18.75%) Continuous Improvement
8 24 (18.75%) Self-Motivation
9 22 (17.19%) Microsoft
10 21 (16.41%) Information Security
10 21 (16.41%) Security Cleared
11 20 (15.63%) Information Assurance
11 20 (15.63%) Change Management
11 20 (15.63%) TOGAF
11 20 (15.63%) Enterprise Architecture
11 20 (15.63%) Service Management
12 19 (14.84%) ISO/IEC 27001
12 19 (14.84%) Firewall
12 19 (14.84%) Risk Management
12 19 (14.84%) VMware
13 18 (14.06%) Stakeholder Management
13 18 (14.06%) Cisco
13 18 (14.06%) Stakeholder Engagement
13 18 (14.06%) Problem-Solving
14 17 (13.28%) Security Testing
14 17 (13.28%) Analytics
14 17 (13.28%) SQL Server

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.69%) Oracle SOA Suite
2 4 (3.13%) IBM Domino
2 4 (3.13%) MS Exchange
3 3 (2.34%) IIS
4 1 (0.78%) Confluence
4 1 (0.78%) Exchange Server 2003
4 1 (0.78%) Exchange Server 2010
4 1 (0.78%) Exchange Server 2013
4 1 (0.78%) SharePoint
4 1 (0.78%) Site Server
Applications
1 6 (4.69%) Microsoft Office
2 4 (3.13%) Microsoft Excel
Business Applications
1 8 (6.25%) SAP S/4HANA
2 5 (3.91%) SAP BPC
2 5 (3.91%) SAP GRC
2 5 (3.91%) SAP GTS
2 5 (3.91%) SAP MDG
3 1 (0.78%) Dynamics CRM
3 1 (0.78%) Remedy ITSM
Cloud Services
1 9 (7.03%) Microsoft Azure
2 7 (5.47%) Office 365
3 5 (3.91%) Amazon AWS
4 2 (1.56%) Azure Active Directory
4 2 (1.56%) SaaS
5 1 (0.78%) Cloud Computing
5 1 (0.78%) Salesforce Service Cloud
Communications & Networking
1 19 (14.84%) Firewall
2 16 (12.50%) LAN
3 10 (7.81%) WAN
4 9 (7.03%) Network Security
5 7 (5.47%) PBX
5 7 (5.47%) SAN
6 6 (4.69%) DNS
6 6 (4.69%) Unified Communications
6 6 (4.69%) VPN
6 6 (4.69%) Wireless
7 5 (3.91%) Internet
7 5 (3.91%) Wi-Fi
8 4 (3.13%) DHCP
8 4 (3.13%) MPLS
9 3 (2.34%) TCP/IP
9 3 (2.34%) VLAN
10 2 (1.56%) ADSL
10 2 (1.56%) Cisco Nexus
10 2 (1.56%) OpenVPN
10 2 (1.56%) SNMP
Database & Business Intelligence
1 17 (13.28%) SQL Server
2 8 (6.25%) SQL Server 2012
3 7 (5.47%) Oracle Database
4 6 (4.69%) Oracle Database 10g
4 6 (4.69%) Power BI
4 6 (4.69%) SQL Server 2005
4 6 (4.69%) SQL Server 2016
5 5 (3.91%) SAP BW
6 4 (3.13%) Data Warehouse
6 4 (3.13%) MS Access
6 4 (3.13%) QlikView
6 4 (3.13%) SQL Server 2000
6 4 (3.13%) SQL Server Reporting Services
7 1 (0.78%) Apache Hive
7 1 (0.78%) Hadoop
7 1 (0.78%) Impala
Development Applications
1 10 (7.81%) Visual Studio
2 6 (4.69%) Selenium
3 4 (3.13%) SQL Server Management Studio (SSMS)
4 1 (0.78%) JIRA
General
1 17 (13.28%) Finance
2 11 (8.59%) Banking
3 7 (5.47%) Legal
4 5 (3.91%) Pharmaceutical
5 4 (3.13%) Retail
6 3 (2.34%) Manufacturing
7 2 (1.56%) Marketing
7 2 (1.56%) Multimedia
8 1 (0.78%) Electronics
8 1 (0.78%) Local Government
8 1 (0.78%) Telecoms
Job Titles
1 18 (14.06%) IT Manager
2 16 (12.50%) Analyst
3 13 (10.16%) Consultant
3 13 (10.16%) Cybersecurity Consultant
3 13 (10.16%) Security Consultant
4 10 (7.81%) Architect
5 9 (7.03%) Test Manager
6 7 (5.47%) Cloud Engineer
6 7 (5.47%) Enterprise Architect
6 7 (5.47%) Operations Manager
6 7 (5.47%) Security Manager
6 7 (5.47%) Test Automation Manager
7 6 (4.69%) Developer
7 6 (4.69%) IT Operations Manager
7 6 (4.69%) IT Security Manager
7 6 (4.69%) Senior Cloud Engineer
7 6 (4.69%) Service Manager
8 5 (3.91%) Administrator
8 5 (3.91%) Business Intelligence Analyst
8 5 (3.91%) Senior Analyst
Libraries, Frameworks & Software Standards
1 10 (7.81%) .NET
2 8 (6.25%) .NET Framework
3 7 (5.47%) Web Services
4 6 (4.69%) ADO.NET
4 6 (4.69%) ASP.NET
4 6 (4.69%) ASP.NET MVC
4 6 (4.69%) ASP.NET MVC 3
4 6 (4.69%) CSS
4 6 (4.69%) HTML
4 6 (4.69%) SOAP
4 6 (4.69%) WCF
4 6 (4.69%) WF
4 6 (4.69%) XML
5 2 (1.56%) EDI
Miscellaneous
1 29 (22.66%) Management Information System
2 24 (18.75%) Self-Motivation
3 13 (10.16%) PKI
4 12 (9.38%) Analytical Skills
5 10 (7.81%) Data Centre
6 7 (5.47%) Tandem
7 6 (4.69%) e-Learning
7 6 (4.69%) Enterprise Software
7 6 (4.69%) FlexPod
7 6 (4.69%) W3C
8 5 (3.91%) Life Science
8 5 (3.91%) Mainframe
8 5 (3.91%) NHS
9 3 (2.34%) Enterprise Storage
9 3 (2.34%) Smartphone
9 3 (2.34%) User Experience
10 2 (1.56%) EMC VMAX
10 2 (1.56%) EMC VNX
10 2 (1.56%) EMC VNXe
10 2 (1.56%) Public Cloud
Operating Systems
1 14 (10.94%) Windows
2 8 (6.25%) Linux
3 7 (5.47%) Unix
4 5 (3.91%) Windows Server 2008
5 4 (3.13%) Windows 10
5 4 (3.13%) Windows Server
5 4 (3.13%) Windows XP
6 3 (2.34%) Windows Server 2012
7 2 (1.56%) CentOS
7 2 (1.56%) Red Hat Enterprise Linux
8 1 (0.78%) Data ONTAP
8 1 (0.78%) Solaris
8 1 (0.78%) Windows 2000
8 1 (0.78%) Windows Server 2003
Processes & Methodologies
1 72 (56.25%) ITIL
2 47 (36.72%) Agile Software Development
3 35 (27.34%) Project Management
4 26 (20.31%) Cybersecurity
5 24 (18.75%) Business Analysis
5 24 (18.75%) Continuous Improvement
5 24 (18.75%) PRINCE2
6 21 (16.41%) Information Security
7 20 (15.63%) Change Management
7 20 (15.63%) Enterprise Architecture
7 20 (15.63%) Information Assurance
7 20 (15.63%) Service Management
7 20 (15.63%) TOGAF
8 19 (14.84%) Risk Management
9 18 (14.06%) Problem-Solving
9 18 (14.06%) Stakeholder Engagement
9 18 (14.06%) Stakeholder Management
10 17 (13.28%) Analytics
10 17 (13.28%) Security Testing
11 16 (12.50%) Waterfall
Programming Languages
1 15 (11.72%) SQL
2 10 (7.81%) T-SQL
3 8 (6.25%) C#
4 6 (4.69%) JavaScript
4 6 (4.69%) PL/SQL
5 3 (2.34%) PowerShell
5 3 (2.34%) VB
Qualifications
1 38 (29.69%) Degree
2 21 (16.41%) Security Cleared
3 13 (10.16%) Master's Degree
4 10 (7.81%) CESG Certified Professional
4 10 (7.81%) CISM
4 10 (7.81%) CISSP
4 10 (7.81%) CREST Certified
4 10 (7.81%) ISEB
4 10 (7.81%) ITIL Certification
4 10 (7.81%) TOGAF Certification
5 7 (5.47%) Cisco Certification
5 7 (5.47%) ITIL Foundation Certificate
6 6 (4.69%) HND
6 6 (4.69%) NCIE
7 5 (3.91%) CCNP
7 5 (3.91%) SAP Certification
8 3 (2.34%) CCIE
8 3 (2.34%) PMI Certification
8 3 (2.34%) PMP
8 3 (2.34%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (19.53%) SLA
2 19 (14.84%) ISO/IEC 27001
3 13 (10.16%) HMG Security Policy Framework
4 11 (8.59%) QA
5 7 (5.47%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 5 (3.91%) GDPR
6 5 (3.91%) GxP
6 5 (3.91%) ISO/IEC 20000
6 5 (3.91%) Sarbanes-Oxley
7 4 (3.13%) PMO
8 1 (0.78%) Data Quality
System Software
1 16 (12.50%) VMware Infrastructure
2 7 (5.47%) Active Directory
3 6 (4.69%) VMware ESXi
4 2 (1.56%) EMC RecoverPoint
4 2 (1.56%) vSphere
5 1 (0.78%) ISA Server
Systems Management
1 4 (3.13%) SCOM
1 4 (3.13%) Systems Management Server (SMS)
2 3 (2.34%) SCCM
3 2 (1.56%) Cisco CUCM
3 2 (1.56%) EMC NetWorker
3 2 (1.56%) EMC VPLEX
3 2 (1.56%) MOM
3 2 (1.56%) Nagios
3 2 (1.56%) Opscode Chef
3 2 (1.56%) vCenter Server
4 1 (0.78%) Backup Exec
4 1 (0.78%) BladeLogic
4 1 (0.78%) McAfee ePO
4 1 (0.78%) Microsoft Clustering
4 1 (0.78%) Tivoli
4 1 (0.78%) Tivoli Storage Manager
Vendors
1 22 (17.19%) Microsoft
2 19 (14.84%) VMware
3 18 (14.06%) Cisco
4 8 (6.25%) NetApp
4 8 (6.25%) SAP
5 7 (5.47%) Apple
5 7 (5.47%) HP
5 7 (5.47%) Oracle
6 6 (4.69%) 3PAR
6 6 (4.69%) Mitel
6 6 (4.69%) ServiceNow
6 6 (4.69%) Virgin Media
7 5 (3.91%) Ariba
7 5 (3.91%) Citrix
7 5 (3.91%) Veeam
8 4 (3.13%) Civica
8 4 (3.13%) EMC
8 4 (3.13%) Lotus
8 4 (3.13%) McAfee
9 3 (2.34%) Juniper