Period
to 18 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > Surrey
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 117 153 112
Rank change year-on-year +36 -41 0
Permanent jobs citing Service Management 132 102 211
As % of all permanent IT jobs advertised in Surrey 2.52% 1.79% 2.81%
As % of the Processes & Methodologies category 2.83% 2.01% 3.19%
Number of salaries quoted 77 60 191
Surrey median annual salary £47,500 £34,500 £47,500
Median salary % change year-on-year +37.68% -27.37% +11.76%
10th Percentile £27,750 £26,250 £26,250
90th Percentile £72,500 £58,750 £85,000
South East median annual salary £47,500 £45,000 £48,000
% change year-on-year +5.56% -6.25% +3.23%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,666 5,064 6,607
As % of all permanent IT jobs advertised in Surrey 88.94% 88.95% 87.84%
Number of salaries quoted 3,843 4,089 5,553
Surrey median annual salary £50,000 £48,000 £46,500
Median salary % change year-on-year +4.17% +3.23% +3.33%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £72,500 £68,750 £68,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Management
Job Vacancy Trend in Surrey

Job postings citing Service Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Management in Surrey

Service Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Surrey.

Salary trend for Service Management in Surrey

Service Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Management in Surrey over the 6 months to 18 August 2018.

Salary histogram for Service Management in Surrey

Service Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Surrey region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +43 63 £52,500 +50.00% 7
Woking +13 13 £31,000 +3.33% 1
Staines +2 8 £61,500 -
Reigate +1 8 £33,000 -22.35% 1
Egham +33 7 £44,250 -
Camberley - 6 £60,000 -
Sunbury-on-Thames - 3 £53,500 - 2
Redhill +10 2 £55,000 +4.76% 2
Weybridge - 2 £22,500 -
Epsom -10 1 £53,500 +94.55%
Caterham - 1 £42,500 - 1
Service Management
South East

For the 6 months to 18 August 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Service Management.

1 117 (88.64%) ITIL
2 58 (43.94%) Business Analysis
3 56 (42.42%) Degree
4 53 (40.15%) Management Information System
5 52 (39.39%) Project Management
6 50 (37.88%) ITSM
6 50 (37.88%) Agile Software Development
7 45 (34.09%) Information Security
8 44 (33.33%) PRINCE2
9 41 (31.06%) TOGAF
10 40 (30.30%) Self-Motivation
11 39 (29.55%) Security Architecture
11 39 (29.55%) Stakeholder Engagement
11 39 (29.55%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 39 (29.55%) Systems Analysis
11 39 (29.55%) Enterprise Architecture
11 39 (29.55%) BPMN
11 39 (29.55%) UML
12 37 (28.03%) Security Cleared
13 36 (27.27%) MODAF
13 36 (27.27%) Technical Architecture
14 29 (21.97%) SQL
14 29 (21.97%) Service Delivery
15 28 (21.21%) ISO/IEC 27001
16 26 (19.70%) ServiceNow
16 26 (19.70%) Cyber Essentials
17 24 (18.18%) Change Management
17 24 (18.18%) SQL Server
18 23 (17.42%) DSDM
18 23 (17.42%) Problem Management

Service Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.33%) IIS
1 11 (8.33%) SharePoint
2 3 (2.27%) WebLogic
3 2 (1.52%) IBM Domino
3 2 (1.52%) MS Exchange
4 1 (0.76%) Apache
4 1 (0.76%) BizTalk Server
4 1 (0.76%) Drupal
Applications
1 8 (6.06%) Microsoft Excel
2 4 (3.03%) Microsoft PowerPoint
3 3 (2.27%) Microsoft Office
4 1 (0.76%) Microsoft Project
4 1 (0.76%) Spreadsheet
Business Applications
1 13 (9.85%) Remedy ITSM
2 2 (1.52%) Salesforce.com CRM
3 1 (0.76%) SAP BPC
3 1 (0.76%) SAP CO
3 1 (0.76%) SAP FI
3 1 (0.76%) SAP FI/CO
3 1 (0.76%) SAP S/4HANA
Cloud Services
1 7 (5.30%) Office 365
2 6 (4.55%) Microsoft Azure
3 5 (3.79%) Amazon AWS
4 2 (1.52%) Amazon CloudWatch
4 2 (1.52%) AWS CloudTrail
5 1 (0.76%) Amazon EC2
5 1 (0.76%) Amazon ELB
5 1 (0.76%) Amazon S3
5 1 (0.76%) AWS CloudFormation
5 1 (0.76%) Virtual Private Cloud
Communications & Networking
1 14 (10.61%) WAN
2 13 (9.85%) LAN
3 9 (6.82%) Wireless
4 8 (6.06%) DNS
4 8 (6.06%) Firewall
5 6 (4.55%) DHCP
6 5 (3.79%) Unified Communications
6 5 (3.79%) VoIP
7 4 (3.03%) ADSL
7 4 (3.03%) Ethernet
7 4 (3.03%) Internet
7 4 (3.03%) MPLS
8 3 (2.27%) SAN
8 3 (2.27%) TCP/IP
8 3 (2.27%) VPN
8 3 (2.27%) Wi-Fi
9 2 (1.52%) ICMP
9 2 (1.52%) OSPF
9 2 (1.52%) SNMP
9 2 (1.52%) WLAN
Database & Business Intelligence
1 24 (18.18%) SQL Server
2 14 (10.61%) SQL Server Integration Services
3 11 (8.33%) RDBMS
3 11 (8.33%) Relational Database
3 11 (8.33%) SQL Server Analysis Services
4 3 (2.27%) Azure SQL Database
4 3 (2.27%) Data Warehouse
4 3 (2.27%) SQL Server Reporting Services
5 2 (1.52%) BusinessObjects
5 2 (1.52%) BusinessObjects Business Intelligence
5 2 (1.52%) MS Access
5 2 (1.52%) Power BI
5 2 (1.52%) SQL Server 2000
6 1 (0.76%) Amazon RDS
6 1 (0.76%) MySQL
6 1 (0.76%) SAP BW
Development Applications
1 11 (8.33%) Eclipse
2 9 (6.82%) Team Foundation Server
3 2 (1.52%) Git (software)
3 2 (1.52%) Jenkins
3 2 (1.52%) Subversion
3 2 (1.52%) TeamCity
4 1 (0.76%) JIRA
General
1 19 (14.39%) Finance
2 11 (8.33%) Telecoms
3 6 (4.55%) Local Government
3 6 (4.55%) Retail
4 4 (3.03%) Legal
5 3 (2.27%) Banking
6 2 (1.52%) Korean Language
7 1 (0.76%) Back Office
7 1 (0.76%) Marketing
Job Titles
1 43 (32.58%) Analyst
2 28 (21.21%) Support Analyst
3 23 (17.42%) Architect
4 17 (12.88%) Applications Support
4 17 (12.88%) Applications Support Analyst
5 16 (12.12%) Consultant
6 13 (9.85%) Technical Architect
6 13 (9.85%) Technical Consultant
7 10 (7.58%) Enterprise Architect
7 10 (7.58%) IT Manager
7 10 (7.58%) Project Manager
8 9 (6.82%) Service Manager
9 8 (6.06%) IT Project Manager
10 7 (5.30%) Release Analyst
10 7 (5.30%) SQL Analyst
10 7 (5.30%) SQL Support Analyst
11 6 (4.55%) IT Analyst
11 6 (4.55%) Senior Analyst
11 6 (4.55%) Senior Applications Support
11 6 (4.55%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 21 (15.91%) .NET
2 15 (11.36%) CSS
2 15 (11.36%) HTML
3 11 (8.33%) XML
4 10 (7.58%) .NET Framework
5 6 (4.55%) REST
6 4 (3.03%) jQuery
7 3 (2.27%) AngularJS
7 3 (2.27%) ASP.NET
7 3 (2.27%) Ember.js
7 3 (2.27%) HTML5
7 3 (2.27%) J2EE
7 3 (2.27%) Node.js
7 3 (2.27%) Spring
7 3 (2.27%) Spring Boot
7 3 (2.27%) Spring Security
8 1 (0.76%) Elastic Stack
8 1 (0.76%) LAMP
8 1 (0.76%) RabbitMQ
Miscellaneous
1 53 (40.15%) Management Information System
2 40 (30.30%) Self-Motivation
3 12 (9.09%) Computer Science
4 9 (6.82%) Analytical Skills
5 8 (6.06%) Virtual Team
6 5 (3.79%) CMDB
7 4 (3.03%) Driving Licence
8 3 (2.27%) Data Centre
8 3 (2.27%) NHS
9 2 (1.52%) Data Structures
10 1 (0.76%) Fintech
10 1 (0.76%) Mainframe
10 1 (0.76%) Private Cloud
10 1 (0.76%) Public Cloud
10 1 (0.76%) Reinsurance
Operating Systems
1 21 (15.91%) Windows
2 15 (11.36%) Windows Server
3 10 (7.58%) Linux
4 7 (5.30%) Apple iOS
5 6 (4.55%) Unix
6 4 (3.03%) Windows Server 2008
7 2 (1.52%) Windows 10
7 2 (1.52%) Windows 7
7 2 (1.52%) Windows Server 2012
7 2 (1.52%) Windows XP
8 1 (0.76%) Solaris
8 1 (0.76%) Windows 8
Processes & Methodologies
1 117 (88.64%) ITIL
2 58 (43.94%) Business Analysis
3 52 (39.39%) Project Management
4 50 (37.88%) Agile Software Development
4 50 (37.88%) ITSM
5 45 (34.09%) Information Security
6 44 (33.33%) PRINCE2
7 41 (31.06%) TOGAF
8 39 (29.55%) BPMN
8 39 (29.55%) Enterprise Architecture
8 39 (29.55%) Security Architecture
8 39 (29.55%) Stakeholder Engagement
8 39 (29.55%) Systems Analysis
8 39 (29.55%) UML
9 36 (27.27%) MODAF
9 36 (27.27%) Technical Architecture
10 29 (21.97%) Service Delivery
11 24 (18.18%) Change Management
12 23 (17.42%) DSDM
12 23 (17.42%) Problem Management
Programming Languages
1 29 (21.97%) SQL
2 15 (11.36%) JavaScript
3 7 (5.30%) PowerShell
4 3 (2.27%) C#
4 3 (2.27%) Java
4 3 (2.27%) Java 8
4 3 (2.27%) PL/SQL
4 3 (2.27%) Shell Script
5 1 (0.76%) PHP
5 1 (0.76%) Python
Qualifications
1 56 (42.42%) Degree
2 37 (28.03%) Security Cleared
3 19 (14.39%) ITIL Certification
4 18 (13.64%) APMP
5 12 (9.09%) Computer Science Degree
6 4 (3.03%) CCNA
6 4 (3.03%) CCSA
6 4 (3.03%) CEH
6 4 (3.03%) Cisco Certification
6 4 (3.03%) CISSP
6 4 (3.03%) CompTIA Security+
6 4 (3.03%) Microsoft Certification
7 3 (2.27%) MCSE
7 3 (2.27%) Postgraduate
8 2 (1.52%) Master's Degree
8 2 (1.52%) PMI Certification
8 2 (1.52%) PMP
9 1 (0.76%) ITIL Foundation Certificate
9 1 (0.76%) MCP
9 1 (0.76%) MCSA
Quality Assurance & Compliance
1 39 (29.55%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 28 (21.21%) ISO/IEC 27001
3 26 (19.70%) Cyber Essentials
4 16 (12.12%) SLA
5 5 (3.79%) ISO/IEC 20000
6 3 (2.27%) COBIT
6 3 (2.27%) GDPR
6 3 (2.27%) QA
7 2 (1.52%) PCI DSS
8 1 (0.76%) Data Quality
System Software
1 10 (7.58%) Active Directory
2 9 (6.82%) VMware Infrastructure
3 3 (2.27%) Hyper-V
4 1 (0.76%) Docker
4 1 (0.76%) ProxySG
4 1 (0.76%) Sendmail
4 1 (0.76%) VMware ESXi
4 1 (0.76%) vSphere
Systems Management
1 8 (6.06%) OpenView
2 3 (2.27%) CA Wily
2 3 (2.27%) Systems Management Server (SMS)
3 2 (1.52%) HP SiteScope
3 2 (1.52%) Nagios
3 2 (1.52%) SCOM
3 2 (1.52%) Tivoli
4 1 (0.76%) Kubernetes
4 1 (0.76%) Opscode Chef
4 1 (0.76%) SCCM
4 1 (0.76%) Terraform
4 1 (0.76%) ZABBIX
Vendors
1 26 (19.70%) ServiceNow
2 16 (12.12%) Oracle
3 14 (10.61%) Microsoft
4 13 (9.85%) Remedy
5 11 (8.33%) Cisco
6 9 (6.82%) Apple
6 9 (6.82%) VMware
7 7 (5.30%) BMC
8 6 (4.55%) Cognizant
9 5 (3.79%) AppDynamics
9 5 (3.79%) CA
10 3 (2.27%) Capita
10 3 (2.27%) Citrix
10 3 (2.27%) HP
10 3 (2.27%) Juniper
10 3 (2.27%) McAfee
10 3 (2.27%) SAP
11 2 (1.52%) Atlassian
11 2 (1.52%) NetScout
11 2 (1.52%) Perforce