Period
to 22 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 August 2019 with a comparison to the same period in the previous 2 years.

Service Management
South East > Surrey
6 months to
22 Aug 2019
Same period 2018 Same period 2017
Rank 80 111 156
Rank change year-on-year +31 +45 -44
Permanent jobs citing Service Management 147 132 99
As % of all permanent IT jobs advertised in Surrey 3.57% 2.51% 1.74%
As % of the Processes & Methodologies category 3.85% 2.82% 1.93%
Number of salaries quoted 108 76 58
Surrey median annual salary £42,500 £46,000 £34,500
Median salary % change year-on-year -7.61% +33.33% -27.37%
10th Percentile £26,755 £27,750 £26,250
90th Percentile £70,000 £71,250 £58,750
South East median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -5.26%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 3,821 4,689 5,122
As % of all permanent IT jobs advertised in Surrey 92.68% 89.30% 89.95%
Number of salaries quoted 3,162 3,872 4,126
Surrey median annual salary £52,500 £50,000 £48,000
Median salary % change year-on-year +5.00% +4.17% +2.13%
10th Percentile £29,000 £29,000 £28,625
90th Percentile £77,500 £72,500 £68,750
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Service Management
Job Vacancy Trend in Surrey

Job postings citing Service Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Management in Surrey

Service Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Surrey.

Salary trend for Service Management in Surrey

Service Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Management in Surrey over the 6 months to 22 August 2019.

Salary histogram for Service Management in Surrey

Service Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Surrey region over the 6 months to 22 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +1 68 £45,000 -5.26% 1
Woking -4 15 £30,000 -3.23% 1
Weybridge +8 8 £36,500 +62.22%
Staines +4 7 £77,500 +26.02%
Camberley -5 6 £47,500 -20.83%
Leatherhead - 4 £43,750 -
Tadworth - 4 - -
Reigate +10 3 £19,000 -42.42% 3
Egham +4 2 - -
Farnham - 2 £39,000 -
Redhill - 2 £73,750 - 2
Walton-on-Thames - 2 £34,000 -
Epsom +1 1 - - 2
Chertsey - 1 - -
Service Management
South East

For the 6 months to 22 August 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Service Management.

1 113 (76.87%) ITIL
2 58 (39.46%) Self-Motivation
3 56 (38.10%) Information Security
4 54 (36.73%) Agile Software Development
5 44 (29.93%) ITSM
6 42 (28.57%) Service Delivery
6 42 (28.57%) Public Sector
7 40 (27.21%) PRINCE2
8 39 (26.53%) TOGAF
9 37 (25.17%) Systems Analysis
9 37 (25.17%) Business Analysis
9 37 (25.17%) MODAF
9 37 (25.17%) Technical Architecture
9 37 (25.17%) BPMN
9 37 (25.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 35 (23.81%) Degree
10 35 (23.81%) Enterprise Architecture
10 35 (23.81%) Security Cleared
10 35 (23.81%) Microsoft
11 32 (21.77%) Management Information System
11 32 (21.77%) Scrum
11 32 (21.77%) Stakeholder Engagement
12 31 (21.09%) Project Management
13 30 (20.41%) UML
13 30 (20.41%) Security Architecture
13 30 (20.41%) Architecture Governance
14 29 (19.73%) Windows
15 28 (19.05%) Finance
16 27 (18.37%) Cybersecurity
17 26 (17.69%) Active Directory

Service Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.80%) CMS
1 10 (6.80%) IBM Domino
2 8 (5.44%) IIS
3 6 (4.08%) Confluence
4 4 (2.72%) MS Exchange
5 1 (0.68%) Exchange Server 2010
5 1 (0.68%) SharePoint
Applications
1 14 (9.52%) Microsoft Office
2 4 (2.72%) Microsoft Excel
3 3 (2.04%) Microsoft PowerPoint
4 1 (0.68%) MS Visio
Cloud Services
1 17 (11.56%) Office 365
2 12 (8.16%) Azure
3 4 (2.72%) Apigee
4 2 (1.36%) IaaS
4 2 (1.36%) PaaS
4 2 (1.36%) SaaS
5 1 (0.68%) AWS
Communications & Networking
1 17 (11.56%) Firewall
2 16 (10.88%) VPN
3 10 (6.80%) Cisco IOS
4 9 (6.12%) Cisco ASA
5 8 (5.44%) DHCP
5 8 (5.44%) DNS
5 8 (5.44%) HTTPS
5 8 (5.44%) Reverse Proxy
5 8 (5.44%) TCP/IP
5 8 (5.44%) VLAN
6 4 (2.72%) HTTP
6 4 (2.72%) LAN
6 4 (2.72%) WAN
7 3 (2.04%) Network Security
8 2 (1.36%) Unified Communications
9 1 (0.68%) IMAP
9 1 (0.68%) SMTP
9 1 (0.68%) Wi-Fi
9 1 (0.68%) Wireless
Database & Business Intelligence
1 9 (6.12%) SQL Server
2 5 (3.40%) MongoDB
2 5 (3.40%) NoSQL
3 1 (0.68%) Amazon RDS
3 1 (0.68%) Azure SQL Database
3 1 (0.68%) DB2
3 1 (0.68%) Oracle Reports
General
1 42 (28.57%) Public Sector
2 28 (19.05%) Finance
3 9 (6.12%) Legal
4 7 (4.76%) Telecoms
5 6 (4.08%) Fire and Rescue
5 6 (4.08%) Police
5 6 (4.08%) Retail
6 4 (2.72%) Financial Institution
7 1 (0.68%) Banking
7 1 (0.68%) Billing
7 1 (0.68%) Law
Job Titles
1 30 (20.41%) Architect
2 23 (15.65%) Consultant
3 22 (14.97%) Analyst
4 21 (14.29%) Service Manager
5 18 (12.24%) IT Manager
6 17 (11.56%) Support Analyst
7 14 (9.52%) Delivery Manager
7 14 (9.52%) Enterprise Architect
7 14 (9.52%) Service Delivery Manager
7 14 (9.52%) Technical Consultant
8 12 (8.16%) IT Services Manager
8 12 (8.16%) Technical Architect
9 9 (6.12%) ServiceNow Consultant
10 8 (5.44%) 2nd Line Support
10 8 (5.44%) 2nd Line Support Analyst
10 8 (5.44%) IT Support
11 7 (4.76%) IT Services Delivery Manager
11 7 (4.76%) Support Technician
11 7 (4.76%) Technology Consultant
12 6 (4.08%) Security Manager
Libraries, Frameworks & Software Standards
1 4 (2.72%) .NET
1 4 (2.72%) LDAP
1 4 (2.72%) Middleware
1 4 (2.72%) Node.js
1 4 (2.72%) OAuth
1 4 (2.72%) SAML
2 2 (1.36%) WF
Miscellaneous
1 58 (39.46%) Self-Motivation
2 32 (21.77%) Management Information System
3 10 (6.80%) Smartphone
4 9 (6.12%) Video Conferencing
5 8 (5.44%) Data Centre
5 8 (5.44%) NHS
6 5 (3.40%) Analytical Skills
6 5 (3.40%) AS400
6 5 (3.40%) EPoS
6 5 (3.40%) FMCG
6 5 (3.40%) iPad
6 5 (3.40%) iPhone
6 5 (3.40%) iSeries
7 4 (2.72%) Freedom of Information
8 2 (1.36%) Public Cloud
9 1 (0.68%) Driving Licence
9 1 (0.68%) Fat Client
9 1 (0.68%) Hybrid Cloud
9 1 (0.68%) Online Banking
9 1 (0.68%) Private Cloud
Operating Systems
1 29 (19.73%) Windows
2 16 (10.88%) Android
2 16 (10.88%) Windows 10
3 11 (7.48%) Windows 7
4 10 (6.80%) Linux
4 10 (6.80%) Mac OS X
4 10 (6.80%) Windows Server
5 8 (5.44%) CentOS
5 8 (5.44%) Red Hat Enterprise Linux
6 6 (4.08%) Windows Server 2008
7 5 (3.40%) Windows Server 2012
8 1 (0.68%) Apple iOS
Processes & Methodologies
1 113 (76.87%) ITIL
2 56 (38.10%) Information Security
3 54 (36.73%) Agile Software Development
4 44 (29.93%) ITSM
5 42 (28.57%) Service Delivery
6 40 (27.21%) PRINCE2
7 39 (26.53%) TOGAF
8 37 (25.17%) BPMN
8 37 (25.17%) Business Analysis
8 37 (25.17%) MODAF
8 37 (25.17%) Systems Analysis
8 37 (25.17%) Technical Architecture
9 35 (23.81%) Enterprise Architecture
10 32 (21.77%) Scrum
10 32 (21.77%) Stakeholder Engagement
11 31 (21.09%) Project Management
12 30 (20.41%) Architecture Governance
12 30 (20.41%) Security Architecture
12 30 (20.41%) UML
13 27 (18.37%) Cybersecurity
Programming Languages
1 14 (9.52%) SQL
2 4 (2.72%) C++
2 4 (2.72%) Java
2 4 (2.72%) JavaScript
2 4 (2.72%) Perl
2 4 (2.72%) PHP
3 3 (2.04%) PowerShell
4 2 (1.36%) C
Qualifications
1 35 (23.81%) Degree
1 35 (23.81%) Security Cleared
2 14 (9.52%) ITIL Certification
3 9 (6.12%) Cisco Certification
3 9 (6.12%) ITIL Foundation Certificate
3 9 (6.12%) SC Cleared
4 6 (4.08%) Microsoft Certification
5 5 (3.40%) APMP
5 5 (3.40%) MCSA
6 2 (1.36%) A+ Certification
6 2 (1.36%) PMI Certification
6 2 (1.36%) PMP
7 1 (0.68%) CCNA
7 1 (0.68%) CISSP
7 1 (0.68%) MCSE
7 1 (0.68%) Network+ Certification
Quality Assurance & Compliance
1 37 (25.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 20 (13.61%) ISO/IEC 27001
3 19 (12.93%) SLA
4 17 (11.56%) Cyber Essentials
5 12 (8.16%) PCI DSS
6 10 (6.80%) GDPR
7 3 (2.04%) ISO 22301
7 3 (2.04%) ISO 9001
7 3 (2.04%) QA
8 2 (1.36%) PMO
9 1 (0.68%) Sarbanes-Oxley
System Software
1 26 (17.69%) Active Directory
2 12 (8.16%) Hyper-V
3 8 (5.44%) Firmware
4 2 (1.36%) VMware Infrastructure
5 1 (0.68%) Terminal Services
5 1 (0.68%) XenApp
Systems Management
1 11 (7.48%) Cisco CUCM
1 11 (7.48%) Microsoft Intune
2 10 (6.80%) AirWatch
3 8 (5.44%) Perfmon
3 8 (5.44%) WSUS
4 6 (4.08%) SCCM
5 5 (3.40%) DameWare
6 4 (2.72%) CA Single Sign-On
6 4 (2.72%) Single Sign-On
7 1 (0.68%) Cisco UCCX
7 1 (0.68%) ZENworks
Vendors
1 35 (23.81%) Microsoft
2 22 (14.97%) Cisco
3 20 (13.61%) ServiceNow
4 17 (11.56%) CA
5 10 (6.80%) Avaya
5 10 (6.80%) Lotus
6 9 (6.12%) Polycom
7 8 (5.44%) Oracle
7 8 (5.44%) Red Hat
8 5 (3.40%) IBM
8 5 (3.40%) Snow
9 4 (2.72%) Google
10 3 (2.04%) Apple
10 3 (2.04%) Citrix
10 3 (2.04%) Ivanti
11 2 (1.36%) VMware
12 1 (0.68%) Bloomberg
12 1 (0.68%) HP
12 1 (0.68%) Juniper
12 1 (0.68%) NetApp