Period
to 21 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > Surrey
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 99 114 104
Rank change year-on-year +15 -10 0
Permanent jobs citing Service Management 167 130 237
As % of all permanent IT jobs advertised in Surrey 3.19% 2.45% 2.99%
As % of the Processes & Methodologies category 3.61% 2.86% 3.40%
Number of salaries quoted 122 80 232
Surrey median annual salary £45,000 £34,500 £43,500
Median salary % change year-on-year +30.43% -20.69% -3.33%
10th Percentile £28,325 £20,350 £23,625
90th Percentile £67,500 £58,750 £85,000
South East median annual salary £47,500 £47,500 £47,500

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,623 4,539 6,970
As % of all permanent IT jobs advertised in Surrey 88.39% 85.64% 87.97%
Number of salaries quoted 3,828 3,656 5,925
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £29,750 £27,000 £26,250
90th Percentile £70,000 £68,750 £68,750
South East median annual salary £45,500 £45,000 £45,000
% change year-on-year +1.11% - -

Service Management
Job Vacancy Trend in Surrey

Job postings citing Service Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Management in Surrey

Service Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Surrey.

Salary trend for Service Management in Surrey

Service Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Management in Surrey over the 6 months to 21 May 2018.

Salary histogram for Service Management in Surrey

Service Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Surrey region over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +19 42 £52,500 +10.53% 3
Staines +14 22 £47,500 +26.67% 1
Woking +9 13 £30,000 -6.25%
Reigate -16 12 £52,500 +172.73% 2
Redhill +26 10 £55,000 +4.76%
Egham +10 8 £45,500 -
Epsom -9 3 £42,500 +54.55%
Leatherhead -8 2 - -
Camberley - 2 - -
Weybridge - 2 £22,500 -
Horley - 1 £90,000 -
Service Management
South East

For the 6 months to 21 May 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Service Management.

1 121 (72.46%) ITIL
2 86 (51.50%) ITSM
3 60 (35.93%) SQL
4 57 (34.13%) Microsoft
5 47 (28.14%) Windows
6 42 (25.15%) Business Analysis
7 40 (23.95%) Management Information System
7 40 (23.95%) Active Directory
8 38 (22.75%) Project Management
8 38 (22.75%) SQL Server
8 38 (22.75%) Degree
9 36 (21.56%) Problem Management
10 35 (20.96%) ServiceNow
11 34 (20.36%) Service Delivery
12 30 (17.96%) HTML
12 30 (17.96%) Enterprise Architecture
12 30 (17.96%) Windows Server
13 28 (16.77%) Self-Motivation
13 28 (16.77%) TOGAF
14 27 (16.17%) PRINCE2
14 27 (16.17%) Oracle
14 27 (16.17%) SLA
15 26 (15.57%) .NET
15 26 (15.57%) Change Management
16 25 (14.97%) Information Security
17 24 (14.37%) Remedy
18 23 (13.77%) JavaScript
18 23 (13.77%) CSS
18 23 (13.77%) WAN
18 23 (13.77%) VMware

Service Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.38%) SharePoint
2 6 (3.59%) Liferay
3 5 (2.99%) IIS
3 5 (2.99%) WebLogic
4 4 (2.40%) MS Exchange
5 2 (1.20%) Exchange Server 2010
6 1 (0.60%) Drupal
6 1 (0.60%) Exchange Server 2007
6 1 (0.60%) Exchange Server 2013
Applications
1 10 (5.99%) Microsoft Excel
2 8 (4.79%) Microsoft PowerPoint
3 4 (2.40%) Microsoft Office
4 1 (0.60%) Microsoft Project
4 1 (0.60%) Spreadsheet
Business Applications
1 22 (13.17%) Remedy ITSM
2 1 (0.60%) Dynamics CRM
2 1 (0.60%) SAP BPC
2 1 (0.60%) SAP CO
2 1 (0.60%) SAP FI
2 1 (0.60%) SAP FI/CO
2 1 (0.60%) SAP S/4HANA
Cloud Services
1 17 (10.18%) Office 365
2 14 (8.38%) Microsoft Azure
3 13 (7.78%) Amazon AWS
4 8 (4.79%) Cloud Computing
5 6 (3.59%) Amazon CloudWatch
5 6 (3.59%) AWS CloudTrail
5 6 (3.59%) IaaS
6 5 (2.99%) PaaS
7 4 (2.40%) SaaS
8 1 (0.60%) Amazon EC2
8 1 (0.60%) Amazon ELB
8 1 (0.60%) Amazon S3
8 1 (0.60%) AWS CloudFormation
8 1 (0.60%) Dynamics 365
8 1 (0.60%) Virtual Private Cloud
Communications & Networking
1 23 (13.77%) WAN
2 22 (13.17%) DNS
2 22 (13.17%) LAN
3 20 (11.98%) DHCP
4 15 (8.98%) Firewall
5 12 (7.19%) TCP/IP
6 9 (5.39%) VoIP
7 8 (4.79%) Wireless
8 7 (4.19%) Broadband
8 7 (4.19%) Remote Desktop
9 6 (3.59%) ICMP
9 6 (3.59%) OSPF
9 6 (3.59%) SNMP
10 2 (1.20%) ADSL
10 2 (1.20%) Ethernet
10 2 (1.20%) Internet
10 2 (1.20%) MPLS
10 2 (1.20%) SAN
10 2 (1.20%) SSL
11 1 (0.60%) VPN
Database & Business Intelligence
1 38 (22.75%) SQL Server
2 14 (8.38%) SQL Server Integration Services
3 10 (5.99%) RDBMS
3 10 (5.99%) Relational Database
3 10 (5.99%) SQL Server Analysis Services
4 6 (3.59%) Data Warehouse
5 5 (2.99%) Azure SQL Database
5 5 (2.99%) SQL Server Reporting Services
6 1 (0.60%) Amazon RDS
6 1 (0.60%) SAP BW
Development Applications
1 10 (5.99%) Eclipse
2 7 (4.19%) Visual Studio
3 6 (3.59%) Git (software)
3 6 (3.59%) Jenkins
3 6 (3.59%) Subversion
3 6 (3.59%) Team Foundation Server
3 6 (3.59%) TeamCity
4 1 (0.60%) JIRA
General
1 19 (11.38%) Finance
2 11 (6.59%) Telecoms
3 2 (1.20%) Korean Language
3 2 (1.20%) Legal
3 2 (1.20%) Local Government
3 2 (1.20%) Marketing
3 2 (1.20%) Retail
4 1 (0.60%) Advertising
4 1 (0.60%) Banking
4 1 (0.60%) Billing
Job Titles
1 42 (25.15%) Analyst
2 32 (19.16%) Support Analyst
3 31 (18.56%) Applications Support
4 22 (13.17%) Applications Support Analyst
5 19 (11.38%) Architect
6 18 (10.78%) Systems Engineer
7 17 (10.18%) Infrastructure Manager
8 15 (8.98%) IT Manager
9 13 (7.78%) Senior Analyst
10 12 (7.19%) Support Engineer
11 10 (5.99%) Consultant
11 10 (5.99%) Senior Applications Support
11 10 (5.99%) Senior Applications Support Analyst
11 10 (5.99%) Senior Support Analyst
12 9 (5.39%) Azure Engineer
12 9 (5.39%) Developer
12 9 (5.39%) Exchange Engineer
12 9 (5.39%) Technical Architect
12 9 (5.39%) Technical Consultant
13 8 (4.79%) Network Manager
Libraries, Frameworks & Software Standards
1 30 (17.96%) HTML
2 26 (15.57%) .NET
3 23 (13.77%) CSS
4 11 (6.59%) HTML5
5 10 (5.99%) REST
5 10 (5.99%) XML
6 9 (5.39%) .NET Framework
7 6 (3.59%) CSS3
7 6 (3.59%) Web Services
8 5 (2.99%) AngularJS
8 5 (2.99%) ASP.NET
8 5 (2.99%) Ember.js
8 5 (2.99%) J2EE
8 5 (2.99%) jQuery
8 5 (2.99%) Node.js
8 5 (2.99%) Spring
8 5 (2.99%) Spring Boot
8 5 (2.99%) Spring Security
9 4 (2.40%) WinForms
10 1 (0.60%) Middleware
Miscellaneous
1 40 (23.95%) Management Information System
2 28 (16.77%) Self-Motivation
3 15 (8.98%) Computer Science
4 13 (7.78%) Analytical Skills
5 10 (5.99%) Driving Licence
5 10 (5.99%) Enterprise Storage
5 10 (5.99%) NHS
6 8 (4.79%) CMDB
7 6 (3.59%) Hybrid Cloud
8 4 (2.40%) Data Centre
8 4 (2.40%) Virtual Team
9 2 (1.20%) Public Cloud
10 1 (0.60%) Enterprise Software
10 1 (0.60%) Mainframe
10 1 (0.60%) Private Cloud
10 1 (0.60%) Reinsurance
10 1 (0.60%) Robotics
10 1 (0.60%) Smart Home
10 1 (0.60%) Smart Meter
Operating Systems
1 47 (28.14%) Windows
2 30 (17.96%) Windows Server
3 21 (12.57%) Linux
4 11 (6.59%) Unix
5 10 (5.99%) Windows Server 2003
6 6 (3.59%) Red Hat Enterprise Linux
7 5 (2.99%) Windows 7
8 3 (1.80%) Windows 10
8 3 (1.80%) Windows Server 2008
8 3 (1.80%) Windows Server 2012
9 1 (0.60%) Windows 8
9 1 (0.60%) Windows XP
Processes & Methodologies
1 121 (72.46%) ITIL
2 86 (51.50%) ITSM
3 42 (25.15%) Business Analysis
4 38 (22.75%) Project Management
5 36 (21.56%) Problem Management
6 34 (20.36%) Service Delivery
7 30 (17.96%) Enterprise Architecture
8 28 (16.77%) TOGAF
9 27 (16.17%) PRINCE2
10 26 (15.57%) Change Management
11 25 (14.97%) Information Security
12 23 (13.77%) Agile Software Development
13 22 (13.17%) BPMN
13 22 (13.17%) Problem-Solving
13 22 (13.17%) Security Architecture
13 22 (13.17%) Stakeholder Engagement
13 22 (13.17%) Stakeholder Management
13 22 (13.17%) Systems Analysis
13 22 (13.17%) Technical Architecture
13 22 (13.17%) UML
Programming Languages
1 60 (35.93%) SQL
2 23 (13.77%) JavaScript
3 16 (9.58%) C#
4 11 (6.59%) Java
4 11 (6.59%) Shell Script
4 11 (6.59%) VB.NET
5 7 (4.19%) Python
6 6 (3.59%) Bash Shell
6 6 (3.59%) PHP
7 5 (2.99%) Java 8
7 5 (2.99%) PL/SQL
7 5 (2.99%) PowerShell
8 1 (0.60%) T-SQL
8 1 (0.60%) VB
8 1 (0.60%) VBScript
Qualifications
1 38 (22.75%) Degree
2 19 (11.38%) Security Cleared
3 18 (10.78%) APMP
4 15 (8.98%) Computer Science Degree
5 14 (8.38%) ITIL Certification
6 6 (3.59%) Master's Degree
7 3 (1.80%) CISSP
7 3 (1.80%) MCP
8 2 (1.20%) CCNA
8 2 (1.20%) CCSA
8 2 (1.20%) CEH
8 2 (1.20%) Cisco Certification
8 2 (1.20%) CompTIA Security+
8 2 (1.20%) MCSE
8 2 (1.20%) Microsoft Certification
9 1 (0.60%) CCNP
9 1 (0.60%) ITIL Foundation Certificate
9 1 (0.60%) PMI Certification
9 1 (0.60%) PMP
9 1 (0.60%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 27 (16.17%) SLA
2 22 (13.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 15 (8.98%) ISO/IEC 27001
4 13 (7.78%) Cyber Essentials
5 9 (5.39%) QA
6 2 (1.20%) ISO/IEC 20000
6 2 (1.20%) PCI DSS
7 1 (0.60%) Data Quality
System Software
1 40 (23.95%) Active Directory
2 20 (11.98%) VMware Infrastructure
3 15 (8.98%) Hyper-V
4 8 (4.79%) vSphere
5 7 (4.19%) Terminal Services
6 2 (1.20%) Virtual Servers
7 1 (0.60%) BitLocker
7 1 (0.60%) Docker
Systems Management
1 18 (10.78%) SCCM
2 16 (9.58%) OpenView
3 8 (4.79%) SCOM
3 8 (4.79%) SCOrch
4 7 (4.19%) SolarWinds Orion
5 6 (3.59%) HP SiteScope
5 6 (3.59%) Nagios
5 6 (3.59%) Single Sign-On
5 6 (3.59%) Tivoli
6 5 (2.99%) CA Wily
7 2 (1.20%) Microsoft Data Protection Manager
7 2 (1.20%) Systems Management Server (SMS)
8 1 (0.60%) Kubernetes
8 1 (0.60%) Opscode Chef
8 1 (0.60%) Terraform
8 1 (0.60%) ZABBIX
Vendors
1 57 (34.13%) Microsoft
2 35 (20.96%) ServiceNow
3 27 (16.17%) Oracle
4 24 (14.37%) Remedy
5 23 (13.77%) VMware
6 22 (13.17%) Cisco
7 20 (11.98%) HP
8 11 (6.59%) AppDynamics
8 11 (6.59%) CA
9 10 (5.99%) Cognizant
10 9 (5.39%) BMC
11 8 (4.79%) NetApp
11 8 (4.79%) SolarWinds
12 7 (4.19%) SAP
13 6 (3.59%) 3PAR
13 6 (3.59%) Atlassian
13 6 (3.59%) IBM
13 6 (3.59%) NetScout
13 6 (3.59%) Perforce
13 6 (3.59%) Red Hat