Period
to 17 June 2021

The median contractor rate for a 3rd Line Infrastructure Support was £325 per day in advertised job vacancies during the 6 months to 17 June 2021.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Infrastructure Support
UK
6 months to
17 Jun 2021
Same period 2020 Same period 2019
Rank 696 601 800
Rank change year-on-year -95 +199 +65
Contract jobs requiring a 3rd Line Infrastructure Support 15 11 62
As % of all contract jobs advertised in the UK 0.024% 0.026% 0.068%
As % of the Job Titles category 0.026% 0.027% 0.072%
Number of daily rates quoted 12 7 46
10th Percentile £277 £225 £239
25th Percentile £294 £269 £265
Median daily rate (50th Percentile) £325 £350 £300
Median % change year-on-year -7.14% +16.67% -4.00%
75th Percentile £375 £406 £414
90th Percentile £380 £438 £428
UK excluding London median daily rate £325 £325 £300
% change year-on-year - +8.33% -
Number of hourly rates quoted 0 1 0
Median hourly rate - £22.50 -
UK excluding London median hourly rate - £22.50 -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 57,840 40,272 85,736
% of contract IT jobs with a recognized job title 92.85% 93.53% 94.57%
Number of daily rates quoted 39,633 26,791 57,275
10th Percentile £300 £256 £268
25th Percentile £400 £363 £368
Median daily rate (50th Percentile) £495 £475 £475
Median % change year-on-year +4.21% - +5.56%
75th Percentile £588 £575 £575
90th Percentile £675 £656 £650
UK excluding London median daily rate £438 £433 £425
% change year-on-year +1.12% +1.80% +3.03%
Number of hourly rates quoted 1,760 1,401 2,671
10th Percentile £11.25 £11.50 £11.13
25th Percentile £14.13 £14.25 £13.25
Median hourly rate £21.50 £19.50 £18.50
Median % change year-on-year +10.26% +5.41% +5.71%
75th Percentile £43.75 £40.00 £41.75
90th Percentile £57.50 £53.00 £50.00
UK excluding London median hourly rate £18.50 £18.50 £17.50
% change year-on-year - +5.71% +0.89%

3rd Line Infrastructure Support
Job Vacancy Trend

Job postings that featured 3rd Line Infrastructure Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 3rd Line Infrastructure Support in the UK

3rd Line Infrastructure Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 3rd Line Infrastructure Support.

Daily rate trend for 3rd Line Infrastructure Support in the UK

3rd Line Infrastructure Support
Daily Rate Histogram

Daily rate distribution for jobs citing 3rd Line Infrastructure Support over the 6 months to 17 June 2021.

Daily rate histogram for 3rd Line Infrastructure Support in the UK

3rd Line Infrastructure Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 3rd Line Infrastructure Support.

Hourly rate trend for 3rd Line Infrastructure Support in the UK

3rd Line Infrastructure Support
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Infrastructure Support within the UK over the 6 months to 17 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -49 14 £325 -7.14% 4
UK excluding London -12 9 £325 - 4
Work from Home - 5 £319 - 1
South East +8 4 £306 -
South West +20 3 £350 +3.70% 1
London -76 3 £375 +7.14%
Midlands - 2 £319 -
West Midlands - 2 £319 -

3rd Line Infrastructure Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 June 2021, 3rd Line Infrastructure Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 3rd Line Infrastructure Support in the job title.

1 13 (86.67%) Infrastructure Engineering
2 11 (73.33%) Windows
3 9 (60.00%) Microsoft
3 9 (60.00%) VMware
3 9 (60.00%) Windows Server
3 9 (60.00%) Azure
4 8 (53.33%) Active Directory
5 6 (40.00%) VMware Infrastructure
5 6 (40.00%) PowerShell
5 6 (40.00%) Microsoft 365
6 4 (26.67%) Azure Active Directory
6 4 (26.67%) Windows Server 2012
6 4 (26.67%) SCCM
6 4 (26.67%) Citrix
7 3 (20.00%) DHCP
7 3 (20.00%) ITIL
7 3 (20.00%) DNS
7 3 (20.00%) VMware Certified Professional (VCP)
7 3 (20.00%) Data Centre
7 3 (20.00%) Windows 10
7 3 (20.00%) Windows Server 2019
8 2 (13.33%) Documentation Skills
8 2 (13.33%) Windows Server 2016
8 2 (13.33%) Terraform
8 2 (13.33%) Microsoft Intune
8 2 (13.33%) Ansible
8 2 (13.33%) Hyper-V
8 2 (13.33%) XenApp
8 2 (13.33%) AWS
8 2 (13.33%) Puppet

3rd Line Infrastructure Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) MS Exchange
2 1 (6.67%) Exchange Server 2013
Applications
1 1 (6.67%) Microsoft Office
1 1 (6.67%) MS Visio
1 1 (6.67%) Snagit
Cloud Services
1 9 (60.00%) Azure
2 6 (40.00%) Microsoft 365
3 4 (26.67%) Azure Active Directory
4 2 (13.33%) AWS
5 1 (6.67%) OneDrive
Communications & Networking
1 3 (20.00%) DHCP
1 3 (20.00%) DNS
2 2 (13.33%) Firewall
2 2 (13.33%) LAN
2 2 (13.33%) Wi-Fi
3 1 (6.67%) Internet
3 1 (6.67%) NAS
3 1 (6.67%) SAN
3 1 (6.67%) TCP/IP
3 1 (6.67%) Unified Communications
3 1 (6.67%) VPN
3 1 (6.67%) WAN
3 1 (6.67%) Wireless
Database & Business Intelligence
1 1 (6.67%) SQL Server
General
1 2 (13.33%) Documentation Skills
2 1 (6.67%) Back Office
2 1 (6.67%) Finance
2 1 (6.67%) Law
2 1 (6.67%) Legal
2 1 (6.67%) Organisational Skills
Libraries, Frameworks & Software Standards
1 2 (13.33%) LDAP
2 1 (6.67%) Software Packaging
Miscellaneous
1 3 (20.00%) Data Centre
Operating Systems
1 11 (73.33%) Windows
2 9 (60.00%) Windows Server
3 4 (26.67%) Windows Server 2012
4 3 (20.00%) Windows 10
4 3 (20.00%) Windows Server 2019
5 2 (13.33%) Linux
5 2 (13.33%) Windows Server 2008
5 2 (13.33%) Windows Server 2016
Processes & Methodologies
1 13 (86.67%) Infrastructure Engineering
2 3 (20.00%) ITIL
3 1 (6.67%) Application Virtualisation
3 1 (6.67%) BCP
3 1 (6.67%) Business Continuity
3 1 (6.67%) Compatibility Testing
3 1 (6.67%) Deployment Automation
3 1 (6.67%) Disaster Recovery
3 1 (6.67%) Infrastructure as Code
3 1 (6.67%) Knowledge Management
3 1 (6.67%) Matrix Management
3 1 (6.67%) Matrix Organization
3 1 (6.67%) Migration
3 1 (6.67%) Project Delivery
3 1 (6.67%) Project Management
3 1 (6.67%) Service Management
3 1 (6.67%) Software Testing
3 1 (6.67%) Storage Management
3 1 (6.67%) Virtual Environments
3 1 (6.67%) Workload Management
Programming Languages
1 6 (40.00%) PowerShell
2 1 (6.67%) SQL
Qualifications
1 3 (20.00%) VMware Certified Professional (VCP)
2 1 (6.67%) MCSA
2 1 (6.67%) Microsoft Certification
2 1 (6.67%) SC Cleared
2 1 (6.67%) Security Cleared
System Software
1 8 (53.33%) Active Directory
2 6 (40.00%) VMware Infrastructure
3 2 (13.33%) Hyper-V
3 2 (13.33%) XenApp
4 1 (6.67%) Microsoft App-V
4 1 (6.67%) Terminal Server
4 1 (6.67%) Virtual Machines
4 1 (6.67%) Virtual Servers
4 1 (6.67%) VMware Workstation
4 1 (6.67%) XenDesktop
Systems Management
1 4 (26.67%) SCCM
2 2 (13.33%) Ansible
2 2 (13.33%) Microsoft Intune
2 2 (13.33%) Puppet
2 2 (13.33%) Terraform
3 1 (6.67%) Active Directory Federation Services
3 1 (6.67%) Backup Exec
3 1 (6.67%) Kubernetes
Vendors
1 9 (60.00%) Microsoft
1 9 (60.00%) VMware
2 4 (26.67%) Citrix
3 2 (13.33%) NetApp
4 1 (6.67%) Adobe
4 1 (6.67%) CommVault
4 1 (6.67%) iManage
4 1 (6.67%) Meraki
4 1 (6.67%) Minitab
4 1 (6.67%) ServiceNow
4 1 (6.67%) Snow
4 1 (6.67%) SolarWinds
4 1 (6.67%) Veeam