IT Support Engineer Contract Job Trends

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 8 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 363 405 390
Rank change year-on-year +42 -15 +197
Contract jobs requiring an IT Support Engineer 221 142 241
As % of all contract jobs in the UK 0.63% 0.39% 0.51%
As % of the Job Titles category 0.69% 0.42% 0.55%
Number of daily rates quoted 165 87 165
10th Percentile £142 £125 £129
25th Percentile £165 £159 £150
Median daily rate (50th Percentile) £200 £188 £200
Median % change year-on-year +6.67% -6.25% -9.12%
75th Percentile £238 £242 £238
90th Percentile £288 £310 £283
UK excluding London median daily rate £200 £180 £190
% change year-on-year +11.11% -5.26% -5.00%
Number of hourly rates quoted 28 11 32
10th Percentile £15.35 £18.70 £13.37
25th Percentile £18.00 £20.50 £17.65
Median hourly rate £20.93 £23.59 £18.93
Median % change year-on-year -11.30% +24.62% +6.83%
75th Percentile £24.50 £24.18 £20.25
90th Percentile £26.00 - £25.78
UK excluding London median hourly rate £20.00 £23.59 £19.00
% change year-on-year -15.22% +24.16% +7.22%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 31,811 33,985 44,100
% of contract IT jobs with a recognized job title 90.91% 92.88% 93.80%
Number of daily rates quoted 20,179 20,513 30,002
10th Percentile £278 £300 £295
25th Percentile £402 £412 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £738 £743
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,817 1,273 1,546
10th Percentile £14.03 £15.10 £15.00
25th Percentile £17.69 £20.30 £19.06
Median hourly rate £25.15 £36.50 £44.50
Median % change year-on-year -31.10% -17.98% +53.98%
75th Percentile £51.25 £65.00 £65.00
90th Percentile £69.65 £73.75 £77.50
UK excluding London median hourly rate £25.15 £35.25 £44.50
% change year-on-year -28.65% -20.79% +85.42%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support Engineer' in the job title relative to all contract IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Daily Rate Trend

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 8 November 2025.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 8 November 2025.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +47 202 £200 +6.67% 267
UK excluding London +25 153 £200 +11.11% 259
London +23 60 £200 - 72
South East +16 43 £200 +5.96% 102
North of England 0 43 £165 +6.45% 50
South West +15 29 £250 +33.33% 16
North West -3 19 £152 +1.00% 24
Work from Home +6 16 £250 +7.53% 69
Yorkshire -22 16 £205 -10.87% 17
Midlands -30 15 £250 +78.57% 40
East of England -10 13 £190 +47.29% 24
Scotland +16 10 £225 +36.36% 21
West Midlands -30 9 £250 +100.00% 16
North East -2 8 £106 - 9
East Midlands -16 6 £170 - 24
Wales +1 4 £190 +8.57% 9

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 8 November 2025, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 135 (61.09%) Windows
2 103 (46.61%) Microsoft 365
3 100 (45.25%) Microsoft
4 91 (41.18%) Active Directory
5 75 (33.94%) Windows 10
6 61 (27.60%) Customer Service
7 39 (17.65%) Problem-Solving
7 39 (17.65%) Security Cleared
8 36 (16.29%) Asset Management
8 36 (16.29%) Microsoft Intune
8 36 (16.29%) SC Cleared
9 32 (14.48%) ServiceNow
10 27 (12.22%) ITIL
11 25 (11.31%) Microsoft Office
12 24 (10.86%) Azure
12 24 (10.86%) ITSM
13 22 (9.95%) Apple iOS
14 18 (8.14%) DNS
14 18 (8.14%) SharePoint
15 17 (7.69%) Google
15 17 (7.69%) Google Workspace
15 17 (7.69%) SCCM
15 17 (7.69%) Wi-Fi
16 16 (7.24%) Android
16 16 (7.24%) Mac OS
16 16 (7.24%) Microsoft Exchange
16 16 (7.24%) Migration
17 15 (6.79%) Firewall
17 15 (6.79%) TCP/IP
18 14 (6.33%) DHCP

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (8.14%) SharePoint
2 16 (7.24%) Microsoft Exchange
3 1 (0.45%) IIS
3 1 (0.45%) Tomcat
Applications
1 25 (11.31%) Microsoft Office
2 8 (3.62%) Microsoft Excel
3 2 (0.90%) MS Visio
4 1 (0.45%) Spreadsheet
Business Applications
1 2 (0.90%) Remedy ITSM
2 1 (0.45%) SystmOne
Cloud Services
1 103 (46.61%) Microsoft 365
2 24 (10.86%) Azure
3 17 (7.69%) Google Workspace
4 13 (5.88%) Entra ID
5 6 (2.71%) OneDrive
6 4 (1.81%) Slack
7 2 (0.90%) Power Platform
8 1 (0.45%) IaaS
8 1 (0.45%) Mimecast
8 1 (0.45%) PaaS
8 1 (0.45%) SaaS
Communications & Networking
1 18 (8.14%) DNS
2 17 (7.69%) Wi-Fi
3 15 (6.79%) Firewall
3 15 (6.79%) TCP/IP
4 14 (6.33%) DHCP
5 13 (5.88%) VPN
6 11 (4.98%) LAN
7 8 (3.62%) Network Security
7 8 (3.62%) WAN
8 7 (3.17%) PABX
9 6 (2.71%) VoIP
10 4 (1.81%) Remote Desktop
11 3 (1.36%) IP Telephony
11 3 (1.36%) Wireless
12 1 (0.45%) Cisco IOS
12 1 (0.45%) Internet
12 1 (0.45%) PuTTY
12 1 (0.45%) Spanning Tree
12 1 (0.45%) SSH
12 1 (0.45%) VLAN
Database & Business Intelligence
1 2 (0.90%) Power BI
1 2 (0.90%) SQL Server
2 1 (0.45%) Electronic Patient Records
Development Applications
1 2 (0.90%) JIRA
2 1 (0.45%) Hudson
General
1 124 (56.11%) Social Skills
2 16 (7.24%) Finance
3 15 (6.79%) Organisational Skills
4 14 (6.33%) Manufacturing
5 11 (4.98%) Public Sector
6 10 (4.52%) Inclusion and Diversity
7 7 (3.17%) Electronics
7 7 (3.17%) Marketing
7 7 (3.17%) Telecoms
8 6 (2.71%) Aerospace
9 4 (1.81%) Local Government
10 3 (1.36%) Documentation Skills
10 3 (1.36%) Retail
11 2 (0.90%) Banking
11 2 (0.90%) Law
12 1 (0.45%) Analytical Skills
12 1 (0.45%) Financial Institution
12 1 (0.45%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.90%) Middleware
2 1 (0.45%) JSON
2 1 (0.45%) XML
Miscellaneous
1 11 (4.98%) Onboarding
2 10 (4.52%) Driving Licence
2 10 (4.52%) Self-Motivation
3 9 (4.07%) Smartphone
4 7 (3.17%) iPhone
5 5 (2.26%) Video Conferencing
6 4 (1.81%) Enterprise Software
7 3 (1.36%) Legacy Systems
7 3 (1.36%) Operational Technology
8 2 (0.90%) Digital Signage
8 2 (0.90%) Management Information System
9 1 (0.45%) CCTV
9 1 (0.45%) Cyber Defence
9 1 (0.45%) Cyber Security Posture
9 1 (0.45%) Data Centre
9 1 (0.45%) iPad
9 1 (0.45%) Manufacturing Execution System
9 1 (0.45%) NHS
9 1 (0.45%) Virtual Team
9 1 (0.45%) Web Conferencing
Operating Systems
1 135 (61.09%) Windows
2 75 (33.94%) Windows 10
3 22 (9.95%) Apple iOS
4 16 (7.24%) Android
4 16 (7.24%) Mac OS
5 13 (5.88%) Windows Server
6 11 (4.98%) Linux
7 6 (2.71%) Windows 7
8 2 (0.90%) Mac OS X
8 2 (0.90%) Windows 8
9 1 (0.45%) VMS
9 1 (0.45%) Windows Server 2008
9 1 (0.45%) Windows Server 2019
Processes & Methodologies
1 61 (27.60%) Customer Service
2 39 (17.65%) Problem-Solving
3 36 (16.29%) Asset Management
4 27 (12.22%) ITIL
5 24 (10.86%) ITSM
6 16 (7.24%) Migration
7 12 (5.43%) Cybersecurity
8 9 (4.07%) Business Intelligence
8 9 (4.07%) IT Asset Management
8 9 (4.07%) Mobile Device Management
9 8 (3.62%) Service Management
9 8 (3.62%) User Experience
9 8 (3.62%) Workflow
10 7 (3.17%) Break/Fix
10 7 (3.17%) Digital Marketing
10 7 (3.17%) Programme Management
10 7 (3.17%) Root Cause Analysis
11 6 (2.71%) Workflow Management
12 5 (2.26%) Logistics
12 5 (2.26%) Service Delivery
Programming Languages
1 9 (4.07%) PowerShell
2 3 (1.36%) SQL
3 1 (0.45%) C
3 1 (0.45%) Java
Qualifications
1 39 (17.65%) Security Cleared
2 36 (16.29%) SC Cleared
3 8 (3.62%) DBS Check
4 5 (2.26%) A+ Certification
5 3 (1.36%) Degree
6 2 (0.90%) MCP
6 2 (0.90%) Microsoft Certification
7 1 (0.45%) BC Cleared
7 1 (0.45%) DV Cleared
7 1 (0.45%) ITIL Certification
7 1 (0.45%) ITIL Foundation Certificate
7 1 (0.45%) Network+ Certification
Quality Assurance & Compliance
1 13 (5.88%) SLA
2 1 (0.45%) GDPR
System Software
1 91 (41.18%) Active Directory
2 8 (3.62%) Virtual Desktop
3 3 (1.36%) VMware Infrastructure
4 2 (0.90%) Firmware
4 2 (0.90%) VMware Workstation
4 2 (0.90%) vSphere
5 1 (0.45%) BitLocker
5 1 (0.45%) Hyper-V
5 1 (0.45%) Terminal Services
5 1 (0.45%) Virtual Machines
5 1 (0.45%) XenApp
5 1 (0.45%) XenDesktop
Systems Management
1 36 (16.29%) Microsoft Intune
2 17 (7.69%) SCCM
3 12 (5.43%) Jamf Pro
4 2 (0.90%) Autotask
Vendors
1 100 (45.25%) Microsoft
2 32 (14.48%) ServiceNow
3 17 (7.69%) Google
4 11 (4.98%) Apple
5 9 (4.07%) Cisco
6 8 (3.62%) HP
6 8 (3.62%) SAP
7 6 (2.71%) Citrix
8 5 (2.26%) VMware
9 4 (1.81%) Dell
10 3 (1.36%) Datto
10 3 (1.36%) Remedy
11 2 (0.90%) CrowdStrike
11 2 (0.90%) Meraki
11 2 (0.90%) Rapid7
11 2 (0.90%) Zscaler
12 1 (0.45%) ConnectWise
12 1 (0.45%) McAfee
12 1 (0.45%) Reuters
12 1 (0.45%) Yealink