IT Support Engineer Contract Job Trends

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 13 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Sep 2025
Same period 2024 Same period 2023
Rank 413 437 428
Rank change year-on-year +24 -9 +161
Contract jobs requiring an IT Support Engineer 145 133 228
As % of all contract jobs advertised in the UK 0.44% 0.35% 0.45%
As % of the Job Titles category 0.48% 0.37% 0.48%
Number of daily rates quoted 99 84 149
10th Percentile £149 £123 £130
25th Percentile £164 £150 £143
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -15.56%
75th Percentile £250 £258 £238
90th Percentile £325 £346 £300
UK excluding London median daily rate £200 £170 £180
% change year-on-year +17.65% -5.56% -10.00%
Number of hourly rates quoted 17 13 24
10th Percentile £15.30 £18.96 £13.47
25th Percentile £16.50 £20.50 £15.75
Median hourly rate £20.00 £22.00 £17.72
Median % change year-on-year -9.09% +24.15% +1.26%
75th Percentile £26.00 £24.18 £20.25
90th Percentile £31.80 - £23.53
UK excluding London median hourly rate £18.50 £22.00 £17.72
% change year-on-year -15.91% +24.15% +4.64%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 29,973 35,853 47,592
% of contract IT jobs with a recognized job title 91.06% 93.02% 94.27%
Number of daily rates quoted 18,919 22,254 32,672
10th Percentile £278 £300 £300
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £500 £525 £530
Median % change year-on-year -4.76% -0.94% -3.64%
75th Percentile £620 £638 £650
90th Percentile £725 £750 £750
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - +1.01%
Number of hourly rates quoted 1,564 1,726 1,497
10th Percentile £13.75 £14.73 £14.56
25th Percentile £17.00 £20.50 £19.06
Median hourly rate £25.15 £43.00 £43.33
Median % change year-on-year -41.51% -0.76% +66.65%
75th Percentile £51.93 £65.00 £65.00
90th Percentile £70.00 £75.00 £78.00
UK excluding London median hourly rate £25.15 £45.00 £40.59
% change year-on-year -44.11% +10.86% +84.50%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Trend

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 13 September 2025.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 13 September 2025.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 13 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +28 132 £200 - 111
UK excluding London -6 82 £200 +17.65% 122
London +41 55 £225 +12.50% 18
South East +25 30 £200 +5.26% 33
Work from Home +36 17 £250 +4.17% 35
South West +27 15 £275 +92.98% 17
North of England -14 15 £160 - 26
Midlands -9 13 £200 - 18
North West -1 10 £160 +16.36% 15
West Midlands -8 10 £200 +60.00% 5
East of England -1 5 £178 -1.39% 10
Wales +5 4 £190 +31.03%
Scotland -1 4 £225 +32.35% 18
Yorkshire -19 4 £155 -22.50% 7
East Midlands -10 3 £170 -45.60% 13
North East -2 1 - - 7

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 13 September 2025, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 82 (56.55%) Windows
2 71 (48.97%) Social Skills
3 64 (44.14%) Microsoft
4 61 (42.07%) Microsoft 365
5 55 (37.93%) Active Directory
6 41 (28.28%) Windows 10
7 30 (20.69%) Problem-Solving
8 29 (20.00%) Customer Service
9 28 (19.31%) Microsoft Intune
10 24 (16.55%) Azure
11 23 (15.86%) ITIL
12 18 (12.41%) Inclusion and Diversity
13 17 (11.72%) ITSM
13 17 (11.72%) Asset Management
14 16 (11.03%) Security Cleared
15 15 (10.34%) ServiceNow
15 15 (10.34%) Apple iOS
15 15 (10.34%) Google
15 15 (10.34%) Microsoft Exchange
16 14 (9.66%) Entra ID
17 13 (8.97%) VPN
17 13 (8.97%) DNS
18 12 (8.28%) Finance
18 12 (8.28%) SC Cleared
18 12 (8.28%) Mac OS
19 11 (7.59%) Android
19 11 (7.59%) SLA
19 11 (7.59%) Service Management
20 10 (6.90%) A+ Certification
20 10 (6.90%) SharePoint

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.34%) Microsoft Exchange
2 10 (6.90%) SharePoint
3 1 (0.69%) IIS
3 1 (0.69%) Tomcat
Applications
1 8 (5.52%) Microsoft Office
2 3 (2.07%) MS Visio
Business Applications
1 2 (1.38%) Remedy ITSM
Cloud Services
1 61 (42.07%) Microsoft 365
2 24 (16.55%) Azure
3 14 (9.66%) Entra ID
4 10 (6.90%) Google Workspace
5 7 (4.83%) Slack
6 4 (2.76%) OneDrive
6 4 (2.76%) SaaS
7 3 (2.07%) Asana
7 3 (2.07%) GCP
7 3 (2.07%) Power Platform
8 1 (0.69%) Cloud Computing
8 1 (0.69%) IaaS
8 1 (0.69%) Mimecast
8 1 (0.69%) PaaS
Communications & Networking
1 13 (8.97%) DNS
1 13 (8.97%) VPN
2 9 (6.21%) DHCP
2 9 (6.21%) TCP/IP
3 8 (5.52%) Wi-Fi
4 7 (4.83%) Firewall
5 6 (4.14%) LAN
6 5 (3.45%) VoIP
7 4 (2.76%) Remote Desktop
7 4 (2.76%) WAN
8 3 (2.07%) Wireless
9 1 (0.69%) FTP
9 1 (0.69%) Internet
9 1 (0.69%) IP Telephony
9 1 (0.69%) PuTTY
9 1 (0.69%) Spanning Tree
9 1 (0.69%) SSH
9 1 (0.69%) Telnet
9 1 (0.69%) VLAN
9 1 (0.69%) WLAN
Database & Business Intelligence
1 3 (2.07%) Power BI
2 2 (1.38%) SQL Server
Development Applications
1 1 (0.69%) JIRA
General
1 71 (48.97%) Social Skills
2 18 (12.41%) Inclusion and Diversity
3 12 (8.28%) Finance
4 10 (6.90%) Manufacturing
5 8 (5.52%) Analytical Skills
6 7 (4.83%) Public Sector
7 6 (4.14%) Organisational Skills
8 4 (2.76%) Local Government
8 4 (2.76%) Retail
9 3 (2.07%) Documentation Skills
9 3 (2.07%) French Language
10 2 (1.38%) Law
11 1 (0.69%) Banking
11 1 (0.69%) Electronics
11 1 (0.69%) Marketing
11 1 (0.69%) Military
11 1 (0.69%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.69%) JSON
1 1 (0.69%) XML
Miscellaneous
1 9 (6.21%) Onboarding
2 7 (4.83%) iPhone
2 7 (4.83%) Management Information System
3 5 (3.45%) Enterprise Software
4 4 (2.76%) Driving Licence
4 4 (2.76%) Video Conferencing
5 3 (2.07%) Legacy Systems
5 3 (2.07%) Operational Technology
6 1 (0.69%) Cloud Native
6 1 (0.69%) CMDB
6 1 (0.69%) Cyber Defence
6 1 (0.69%) Cyber Security Posture
6 1 (0.69%) Data Centre
6 1 (0.69%) Digital Signage
6 1 (0.69%) iPad
6 1 (0.69%) Manufacturing Execution System
6 1 (0.69%) Smartphone
6 1 (0.69%) Virtual Team
Operating Systems
1 82 (56.55%) Windows
2 41 (28.28%) Windows 10
3 15 (10.34%) Apple iOS
4 12 (8.28%) Mac OS
5 11 (7.59%) Android
6 10 (6.90%) Windows Server
7 8 (5.52%) Windows 7
8 2 (1.38%) Linux
8 2 (1.38%) Mac OS X
8 2 (1.38%) Windows 8
9 1 (0.69%) VMS
9 1 (0.69%) Windows Server 2008
9 1 (0.69%) Windows Server 2019
Processes & Methodologies
1 30 (20.69%) Problem-Solving
2 29 (20.00%) Customer Service
3 23 (15.86%) ITIL
4 17 (11.72%) Asset Management
4 17 (11.72%) ITSM
5 11 (7.59%) Service Management
6 9 (6.21%) Cybersecurity
7 7 (4.83%) Computer Science
7 7 (4.83%) Service Delivery
8 6 (4.14%) Project Management
9 5 (3.45%) Multi-Factor Authentication
10 4 (2.76%) Break/Fix
10 4 (2.76%) Business Intelligence
10 4 (2.76%) Collaborative Working
10 4 (2.76%) High Availability
10 4 (2.76%) IT Asset Management
10 4 (2.76%) Migration
10 4 (2.76%) Mobile Device Management
10 4 (2.76%) Preventative Maintenance
10 4 (2.76%) User Experience
Programming Languages
1 3 (2.07%) SQL
2 2 (1.38%) PowerShell
3 1 (0.69%) C
3 1 (0.69%) Java
Qualifications
1 16 (11.03%) Security Cleared
2 12 (8.28%) SC Cleared
3 10 (6.90%) A+ Certification
4 7 (4.83%) Degree
4 7 (4.83%) Microsoft Certification
5 6 (4.14%) DBS Check
6 2 (1.38%) DV Cleared
7 1 (0.69%) Computer Science Degree
7 1 (0.69%) ITIL Certification
7 1 (0.69%) ITIL Foundation Certificate
7 1 (0.69%) MCP
7 1 (0.69%) Network+ Certification
Quality Assurance & Compliance
1 11 (7.59%) SLA
2 1 (0.69%) Cyber Essentials
2 1 (0.69%) Cyber Essentials PLUS
System Software
1 55 (37.93%) Active Directory
2 7 (4.83%) Virtual Desktop
3 3 (2.07%) VMware Infrastructure
4 2 (1.38%) Firmware
4 2 (1.38%) vSphere
5 1 (0.69%) BitLocker
5 1 (0.69%) Hyper-V
5 1 (0.69%) Terminal Services
5 1 (0.69%) Virtual Machines
5 1 (0.69%) VMware Workstation
5 1 (0.69%) XenApp
5 1 (0.69%) XenDesktop
Systems Management
1 28 (19.31%) Microsoft Intune
2 8 (5.52%) SCCM
3 5 (3.45%) Jamf Pro
4 2 (1.38%) Autotask
4 2 (1.38%) CASB
Vendors
1 64 (44.14%) Microsoft
2 15 (10.34%) Google
2 15 (10.34%) ServiceNow
3 9 (6.21%) Apple
3 9 (6.21%) Cisco
4 6 (4.14%) HP
5 5 (3.45%) Citrix
6 3 (2.07%) Remedy
6 3 (2.07%) VMware
7 2 (1.38%) Dell
7 2 (1.38%) Meraki
7 2 (1.38%) SAP
8 1 (0.69%) Bomgar
8 1 (0.69%) Draytek
8 1 (0.69%) McAfee
8 1 (0.69%) MobileIron
8 1 (0.69%) SolarWinds
8 1 (0.69%) Sophos
8 1 (0.69%) WatchGuard
8 1 (0.69%) Yealink