IT Support Engineer Contracts

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £215, according to job vacancies posted in the 6 months leading up to 5 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
5 Jul 2025		 Same period 2024 Same period 2023
Rank 406 389 439
Rank change year-on-year -17 +50 +134
Contract jobs requiring an IT Support Engineer 144 190 252
As % of all contract jobs advertised in the UK 0.45% 0.44% 0.45%
As % of the Job Titles category 0.49% 0.47% 0.47%
Number of daily rates quoted 99 140 163
10th Percentile £150 £123 £130
25th Percentile £185 £143 £158
Median daily rate (50th Percentile) £215 £188 £190
Median % change year-on-year +14.67% -1.32% -10.59%
75th Percentile £275 £245 £248
90th Percentile £353 £300 £336
UK excluding London median daily rate £200 £170 £180
% change year-on-year +17.65% -5.56% -7.69%
Number of hourly rates quoted 10 24 25
10th Percentile £18.51 £12.82 £13.40
25th Percentile £20.27 £20.00 £15.25
Median hourly rate £23.64 £22.15 £17.72
Median % change year-on-year +6.73% +25.00% +1.26%
75th Percentile £33.38 £24.18 £23.00
90th Percentile £50.77 £38.73 £28.40
UK excluding London median hourly rate £21.28 £22.00 £17.72
% change year-on-year -3.27% +24.15% +1.26%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 29,261 40,308 53,403
% of contract IT jobs with a recognized job title 92.00% 92.99% 94.46%
Number of daily rates quoted 18,659 25,937 37,084
10th Percentile £287 £285 £313
25th Percentile £400 £410 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% +1.42%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £494 £500
% change year-on-year -3.85% -1.20% +4.17%
Number of hourly rates quoted 1,318 2,814 1,558
10th Percentile £13.75 £12.86 £14.25
25th Percentile £17.44 £16.65 £19.00
Median hourly rate £26.39 £38.50 £43.00
Median % change year-on-year -31.47% -10.47% +70.13%
75th Percentile £55.25 £63.31 £65.00
90th Percentile £72.90 £74.00 £77.00
UK excluding London median hourly rate £25.15 £40.00 £39.55
% change year-on-year -37.13% +1.14% +96.47%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Engineer.

Daily rate trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 5 July 2025.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Engineer.

Hourly rate trend for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 5 July 2025.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +24 133 £220 +15.79% 424
UK excluding London -3 76 £200 +17.65% 331
London +41 62 £250 +25.00% 123
Work from Home +45 28 £250 -1.96% 92
South East +34 21 £250 +51.52% 86
South West +46 20 £220 +74.26% 41
North of England -5 17 £173 -1.43% 78
North West +11 14 £185 +22.31% 34
Midlands -6 8 £160 +6.67% 57
West Midlands +9 7 £180 +30.91% 27
Wales -1 5 £190 +31.03% 11
East of England +15 4 £168 -10.07% 40
Scotland -3 3 £250 +25.00% 16
Yorkshire -9 2 £150 -25.00% 36
North East -5 1 - - 12
East Midlands -13 1 £150 - 30
Northern Ireland -15 1 - - 7

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 July 2025, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 93 (64.58%) Windows
2 78 (54.17%) Microsoft
3 70 (48.61%) Microsoft 365
4 67 (46.53%) Social Skills
5 59 (40.97%) Active Directory
6 42 (29.17%) Windows 10
7 36 (25.00%) Problem-Solving
8 34 (23.61%) Azure
9 31 (21.53%) Microsoft Intune
10 26 (18.06%) Customer Service
11 24 (16.67%) Entra ID
11 24 (16.67%) VPN
12 23 (15.97%) ITIL
12 23 (15.97%) Service Management
13 22 (15.28%) ITSM
14 20 (13.89%) Asset Management
14 20 (13.89%) Apple iOS
14 20 (13.89%) Security Cleared
15 19 (13.19%) Inclusion and Diversity
16 18 (12.50%) Google
16 18 (12.50%) Microsoft Exchange
17 17 (11.81%) Finance
17 17 (11.81%) Android
18 16 (11.11%) SC Cleared
18 16 (11.11%) SharePoint
18 16 (11.11%) Onboarding
19 14 (9.72%) Wi-Fi
19 14 (9.72%) Cybersecurity
20 13 (9.03%) Analytical Skills
20 13 (9.03%) Google Workspace

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.50%) Microsoft Exchange
2 16 (11.11%) SharePoint
3 2 (1.39%) Apache
3 2 (1.39%) IIS
3 2 (1.39%) Tomcat
4 1 (0.69%) Confluence
4 1 (0.69%) SharePoint 2013
Applications
1 13 (9.03%) Microsoft Office
2 2 (1.39%) MS Visio
Business Applications
1 3 (2.08%) Remedy ITSM
Cloud Services
1 70 (48.61%) Microsoft 365
2 34 (23.61%) Azure
3 24 (16.67%) Entra ID
4 13 (9.03%) Google Workspace
5 12 (8.33%) Slack
6 9 (6.25%) Asana
7 8 (5.56%) OneDrive
8 7 (4.86%) SaaS
9 4 (2.78%) GCP
10 2 (1.39%) Power Platform
11 1 (0.69%) AWS
11 1 (0.69%) Cloud Computing
11 1 (0.69%) IaaS
11 1 (0.69%) Mimecast
11 1 (0.69%) PaaS
11 1 (0.69%) WhatsApp
Communications & Networking
1 24 (16.67%) VPN
2 14 (9.72%) Wi-Fi
3 13 (9.03%) TCP/IP
4 12 (8.33%) DNS
5 11 (7.64%) Firewall
6 10 (6.94%) DHCP
7 7 (4.86%) LAN
8 6 (4.17%) VoIP
9 5 (3.47%) WAN
10 3 (2.08%) Remote Desktop
10 3 (2.08%) Wireless
11 2 (1.39%) Skype
12 1 (0.69%) Cisco IOS
12 1 (0.69%) FTP
12 1 (0.69%) Network Security
12 1 (0.69%) Spanning Tree
12 1 (0.69%) VLAN
Database & Business Intelligence
1 3 (2.08%) SQL Server
2 2 (1.39%) MySQL
2 2 (1.39%) Power BI
Development Applications
1 5 (3.47%) JIRA
2 2 (1.39%) Jenkins
General
1 67 (46.53%) Social Skills
2 19 (13.19%) Inclusion and Diversity
3 17 (11.81%) Finance
4 13 (9.03%) Analytical Skills
5 10 (6.94%) Public Sector
6 6 (4.17%) Manufacturing
7 5 (3.47%) Local Government
8 4 (2.78%) Documentation Skills
8 4 (2.78%) French Language
9 3 (2.08%) Organisational Skills
9 3 (2.08%) Retail
10 2 (1.39%) Korean Language
11 1 (0.69%) Banking
11 1 (0.69%) Electronics
11 1 (0.69%) Games
11 1 (0.69%) Legal
11 1 (0.69%) Marketing
11 1 (0.69%) Military
11 1 (0.69%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.39%) .NET
1 2 (1.39%) LAMP
Miscellaneous
1 16 (11.11%) Onboarding
2 9 (6.25%) Management Information System
3 7 (4.86%) iPhone
4 6 (4.17%) Enterprise Software
5 5 (3.47%) Video Conferencing
6 4 (2.78%) Driving Licence
7 3 (2.08%) Data Centre
7 3 (2.08%) iPad
7 3 (2.08%) Legacy Systems
8 2 (1.39%) CMDB
8 2 (1.39%) Public Cloud
8 2 (1.39%) Team-Oriented Environment
9 1 (0.69%) Cloud Native
9 1 (0.69%) Cyber Defence
9 1 (0.69%) Digital Signage
9 1 (0.69%) Fat Client
9 1 (0.69%) Replication
9 1 (0.69%) Smartphone
9 1 (0.69%) Thin Client
9 1 (0.69%) Virtual Team
Operating Systems
1 93 (64.58%) Windows
2 42 (29.17%) Windows 10
3 20 (13.89%) Apple iOS
4 17 (11.81%) Android
5 11 (7.64%) Mac OS
6 10 (6.94%) Windows Server
7 7 (4.86%) Windows 7
8 4 (2.78%) Linux
9 2 (1.39%) VMS
9 2 (1.39%) Windows Server 2008
10 1 (0.69%) Windows 8
10 1 (0.69%) Windows Server 2019
Processes & Methodologies
1 36 (25.00%) Problem-Solving
2 26 (18.06%) Customer Service
3 23 (15.97%) ITIL
3 23 (15.97%) Service Management
4 22 (15.28%) ITSM
5 20 (13.89%) Asset Management
6 14 (9.72%) Cybersecurity
7 10 (6.94%) Project Management
8 8 (5.56%) Service Delivery
8 8 (5.56%) Software Licensing
8 8 (5.56%) Ticket Management
8 8 (5.56%) User Experience
9 7 (4.86%) Computer Science
10 6 (4.17%) Mobile Device Management
11 5 (3.47%) IT Asset Management
11 5 (3.47%) Multi-Factor Authentication
11 5 (3.47%) Project Delivery
12 4 (2.78%) Artificial Intelligence
12 4 (2.78%) Collaborative Working
12 4 (2.78%) Infrastructure Engineering
Programming Languages
1 4 (2.78%) SQL
2 3 (2.08%) PowerShell
3 2 (1.39%) PHP
4 1 (0.69%) C
Qualifications
1 20 (13.89%) Security Cleared
2 16 (11.11%) SC Cleared
3 9 (6.25%) Degree
4 8 (5.56%) A+ Certification
4 8 (5.56%) DV Cleared
5 7 (4.86%) DBS Check
6 6 (4.17%) Microsoft Certification
7 1 (0.69%) Computer Science Degree
7 1 (0.69%) ITIL Certification
7 1 (0.69%) ITIL Foundation Certificate
7 1 (0.69%) MCP
7 1 (0.69%) Network+ Certification
Quality Assurance & Compliance
1 8 (5.56%) SLA
2 1 (0.69%) Cyber Essentials
2 1 (0.69%) Cyber Essentials PLUS
2 1 (0.69%) ISO/IEC 27001
2 1 (0.69%) NIST
System Software
1 59 (40.97%) Active Directory
2 7 (4.86%) Virtual Desktop
3 4 (2.78%) vSphere
4 3 (2.08%) VMware Infrastructure
5 2 (1.39%) Docker
5 2 (1.39%) Firmware
6 1 (0.69%) Hyper-V
6 1 (0.69%) Virtual Machines
6 1 (0.69%) VMware Workstation
6 1 (0.69%) XenApp
6 1 (0.69%) XenDesktop
Systems Management
1 31 (21.53%) Microsoft Intune
2 7 (4.86%) SCCM
3 3 (2.08%) Autotask
3 3 (2.08%) Jamf Pro
4 2 (1.39%) CASB
4 2 (1.39%) Kubernetes
5 1 (0.69%) Plesk
5 1 (0.69%) WSUS
Vendors
1 78 (54.17%) Microsoft
2 18 (12.50%) Google
3 12 (8.33%) ServiceNow
4 7 (4.86%) Cisco
5 6 (4.17%) Palo Alto
6 5 (3.47%) Apple
6 5 (3.47%) Dell
6 5 (3.47%) Zscaler
7 4 (2.78%) Citrix
8 3 (2.08%) ConnectWise
8 3 (2.08%) HP
8 3 (2.08%) Meraki
8 3 (2.08%) Remedy
8 3 (2.08%) SolarWinds
8 3 (2.08%) VMware
9 2 (1.39%) MobileIron
9 2 (1.39%) Nexthink
10 1 (0.69%) Proofpoint
10 1 (0.69%) Rackspace
10 1 (0.69%) Samsung
464 IT Support Engineer jobs Nationwide