IT Support Engineer Contract Job Trends

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 25 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
25 Nov 2025
Same period 2024 Same period 2023
Rank 370 438 395
Rank change year-on-year +68 -43 +153
Contract jobs requiring an IT Support Engineer 226 134 233
As % of all contract jobs in the UK 0.63% 0.37% 0.51%
As % of the Job Titles category 0.69% 0.40% 0.54%
Number of daily rates quoted 170 80 159
10th Percentile £140 £140 £123
25th Percentile £161 £163 £143
Median daily rate (50th Percentile) £200 £190 £200
Median % change year-on-year +5.26% -5.00% -
75th Percentile £238 £244 £238
90th Percentile £285 £303 £288
UK excluding London median daily rate £200 £188 £195
% change year-on-year +6.67% -3.85% +8.33%
Number of hourly rates quoted 30 10 33
10th Percentile £15.45 £18.35 £13.58
25th Percentile £16.70 £20.50 £17.00
Median hourly rate £20.29 £22.30 £18.93
Median % change year-on-year -9.02% +17.78% +12.39%
75th Percentile £24.50 £24.18 £20.00
90th Percentile £26.00 £24.46 £23.75
UK excluding London median hourly rate £20.00 £22.30 £18.00
% change year-on-year -10.29% +23.86% +7.46%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 32,581 33,702 43,115
% of contract IT jobs with a recognized job title 91.00% 92.80% 93.58%
Number of daily rates quoted 20,628 20,343 29,147
10th Percentile £281 £300 £290
25th Percentile £402 £410 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £738 £740
UK excluding London median daily rate £475 £495 £500
% change year-on-year -3.94% -1.10% -
Number of hourly rates quoted 1,917 1,258 1,525
10th Percentile £14.25 £15.22 £15.19
25th Percentile £17.87 £20.50 £19.18
Median hourly rate £25.15 £35.00 £45.00
Median % change year-on-year -28.14% -22.22% +50.00%
75th Percentile £56.44 £65.00 £65.00
90th Percentile £70.50 £74.00 £77.50
UK excluding London median hourly rate £25.15 £35.00 £45.00
% change year-on-year -28.14% -22.22% +81.52%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support Engineer' in the job title relative to all contract IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Daily Rate Trend

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 25 November 2025.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 25 November 2025.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 25 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +58 204 £200 +5.26% 138
UK excluding London +39 158 £200 +6.67% 141
London +24 60 £200 - 26
North of England -6 50 £168 +11.67% 45
South East +9 39 £200 +5.26% 34
South West +9 25 £250 +33.33% 7
North West 0 24 £152 +1.00% 22
Yorkshire -19 18 £205 -31.67% 21
East of England -10 16 £200 +11.11% 17
Work from Home +9 15 £250 +4.17% 26
Midlands -34 15 £250 +78.57% 22
Scotland +7 11 £225 +36.36% 11
West Midlands -23 9 £250 +88.68% 13
North East +1 8 £106 - 2
East Midlands -13 6 £170 - 9
Wales +2 5 £195 +11.43% 4

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 25 November 2025, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 137 (60.62%) Windows
2 108 (47.79%) Microsoft 365
3 104 (46.02%) Microsoft
4 91 (40.27%) Active Directory
5 75 (33.19%) Windows 10
6 63 (27.88%) Customer Service
7 43 (19.03%) Security Cleared
8 41 (18.14%) Asset Management
9 40 (17.70%) SC Cleared
10 37 (16.37%) Problem-Solving
11 34 (15.04%) Microsoft Intune
12 33 (14.60%) ServiceNow
13 27 (11.95%) ITIL
14 26 (11.50%) Microsoft Office
15 24 (10.62%) Azure
15 24 (10.62%) ITSM
15 24 (10.62%) SCCM
16 23 (10.18%) Apple iOS
17 18 (7.96%) Android
17 18 (7.96%) SharePoint
18 17 (7.52%) Firewall
18 17 (7.52%) Mac OS
19 16 (7.08%) Google Workspace
19 16 (7.08%) Migration
19 16 (7.08%) TCP/IP
20 15 (6.64%) Apple
20 15 (6.64%) DNS
20 15 (6.64%) VPN
20 15 (6.64%) Wi-Fi
21 14 (6.19%) Cybersecurity

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (7.96%) SharePoint
2 14 (6.19%) Microsoft Exchange
3 1 (0.44%) IIS
3 1 (0.44%) Tomcat
Applications
1 26 (11.50%) Microsoft Office
2 8 (3.54%) Microsoft Excel
3 1 (0.44%) MS Visio
3 1 (0.44%) Spreadsheet
Business Applications
1 5 (2.21%) Remedy ITSM
2 1 (0.44%) SystmOne
Cloud Services
1 108 (47.79%) Microsoft 365
2 24 (10.62%) Azure
3 16 (7.08%) Google Workspace
4 13 (5.75%) Entra ID
5 6 (2.65%) OneDrive
6 2 (0.88%) Slack
7 1 (0.44%) IaaS
7 1 (0.44%) Mimecast
7 1 (0.44%) PaaS
7 1 (0.44%) Power Platform
7 1 (0.44%) SaaS
Communications & Networking
1 17 (7.52%) Firewall
2 16 (7.08%) TCP/IP
3 15 (6.64%) DNS
3 15 (6.64%) VPN
3 15 (6.64%) Wi-Fi
4 13 (5.75%) DHCP
5 10 (4.42%) Network Security
6 9 (3.98%) LAN
7 7 (3.10%) PABX
8 6 (2.65%) WAN
8 6 (2.65%) Wireless
9 4 (1.77%) Remote Desktop
9 4 (1.77%) VoIP
10 3 (1.33%) IP Telephony
11 2 (0.88%) DMZ
12 1 (0.44%) Cisco IOS
12 1 (0.44%) Internet
12 1 (0.44%) SSH
12 1 (0.44%) Telnet
12 1 (0.44%) VLAN
Database & Business Intelligence
1 2 (0.88%) SQL Server
2 1 (0.44%) Electronic Patient Records
2 1 (0.44%) Power BI
Development Applications
1 2 (0.88%) JIRA
2 1 (0.44%) Hudson
General
1 128 (56.64%) Social Skills
2 17 (7.52%) Finance
3 16 (7.08%) Organisational Skills
4 14 (6.19%) Manufacturing
5 12 (5.31%) Public Sector
6 7 (3.10%) Banking
6 7 (3.10%) Electronics
6 7 (3.10%) Inclusion and Diversity
6 7 (3.10%) Marketing
6 7 (3.10%) Telecoms
7 6 (2.65%) Aerospace
8 4 (1.77%) Local Government
9 3 (1.33%) Retail
10 2 (0.88%) Documentation Skills
10 2 (0.88%) Front Office
10 2 (0.88%) Investment Banking
10 2 (0.88%) Law
11 1 (0.44%) Digital Health
11 1 (0.44%) Financial Institution
11 1 (0.44%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.88%) Middleware
2 1 (0.44%) JSON
2 1 (0.44%) XML
Miscellaneous
1 14 (6.19%) Driving Licence
2 13 (5.75%) Self-Motivation
3 12 (5.31%) Onboarding
4 9 (3.98%) Smartphone
5 6 (2.65%) iPhone
6 5 (2.21%) Video Conferencing
7 3 (1.33%) Legacy Systems
7 3 (1.33%) Management Information System
7 3 (1.33%) Operational Technology
8 2 (0.88%) Digital Signage
8 2 (0.88%) Enterprise Software
9 1 (0.44%) CCTV
9 1 (0.44%) Cyber Defence
9 1 (0.44%) Cyber Security Posture
9 1 (0.44%) Data Centre
9 1 (0.44%) Manufacturing Execution System
9 1 (0.44%) NHS
9 1 (0.44%) Smartcard
9 1 (0.44%) Virtual Team
9 1 (0.44%) Web Conferencing
Operating Systems
1 137 (60.62%) Windows
2 75 (33.19%) Windows 10
3 23 (10.18%) Apple iOS
4 18 (7.96%) Android
5 17 (7.52%) Mac OS
6 13 (5.75%) Linux
7 12 (5.31%) Windows Server
8 3 (1.33%) Mac OS X
8 3 (1.33%) Windows 7
9 1 (0.44%) VMS
9 1 (0.44%) Windows 8
9 1 (0.44%) Windows Server 2019
Processes & Methodologies
1 63 (27.88%) Customer Service
2 41 (18.14%) Asset Management
3 37 (16.37%) Problem-Solving
4 27 (11.95%) ITIL
5 24 (10.62%) ITSM
6 16 (7.08%) Migration
7 14 (6.19%) Cybersecurity
8 9 (3.98%) Break/Fix
8 9 (3.98%) IT Asset Management
8 9 (3.98%) Mobile Device Management
8 9 (3.98%) Service Management
9 8 (3.54%) Business Intelligence
9 8 (3.54%) User Experience
9 8 (3.54%) Workflow
10 7 (3.10%) Digital Marketing
10 7 (3.10%) Inventory Management
10 7 (3.10%) Programme Management
11 6 (2.65%) Process Improvement
11 6 (2.65%) Root Cause Analysis
11 6 (2.65%) Workflow Management
Programming Languages
1 12 (5.31%) PowerShell
2 2 (0.88%) SQL
3 1 (0.44%) C
3 1 (0.44%) Java
Qualifications
1 43 (19.03%) Security Cleared
2 40 (17.70%) SC Cleared
3 5 (2.21%) DBS Check
4 4 (1.77%) A+ Certification
4 4 (1.77%) Degree
4 4 (1.77%) DV Cleared
5 2 (0.88%) Microsoft Certification
6 1 (0.44%) BC Cleared
6 1 (0.44%) HND
6 1 (0.44%) ITIL Foundation Certificate
6 1 (0.44%) MCP
6 1 (0.44%) Network+ Certification
Quality Assurance & Compliance
1 11 (4.87%) SLA
2 1 (0.44%) GDPR
System Software
1 91 (40.27%) Active Directory
2 7 (3.10%) Virtual Desktop
3 3 (1.33%) VMware Infrastructure
4 2 (0.88%) Firmware
4 2 (0.88%) VMware Workstation
4 2 (0.88%) vSphere
5 1 (0.44%) BitLocker
5 1 (0.44%) Hyper-V
5 1 (0.44%) Terminal Services
5 1 (0.44%) Virtual Machines
Systems Management
1 34 (15.04%) Microsoft Intune
2 24 (10.62%) SCCM
3 14 (6.19%) Jamf Pro
4 2 (0.88%) Autotask
4 2 (0.88%) WSUS
Vendors
1 104 (46.02%) Microsoft
2 33 (14.60%) ServiceNow
3 15 (6.64%) Apple
4 14 (6.19%) Google
5 11 (4.87%) Cisco
5 11 (4.87%) HP
6 8 (3.54%) SAP
7 7 (3.10%) Dell
8 6 (2.65%) Citrix
8 6 (2.65%) Remedy
9 5 (2.21%) VMware
10 3 (1.33%) Datto
10 3 (1.33%) Reuters
11 2 (0.88%) Bloomberg
11 2 (0.88%) CrowdStrike
11 2 (0.88%) ION Trading
11 2 (0.88%) Meraki
11 2 (0.88%) Rapid7
11 2 (0.88%) Zscaler
12 1 (0.44%) McAfee