IT Support Engineer Contract Job Trends

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 13 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
13 Oct 2025
Same period 2024 Same period 2023
Rank 397 407 406
Rank change year-on-year +10 -1 +191
Contract jobs requiring an IT Support Engineer 166 143 234
As % of all contract jobs in the UK 0.50% 0.38% 0.49%
As % of the Job Titles category 0.56% 0.41% 0.52%
Number of daily rates quoted 117 93 162
10th Percentile £148 £125 £130
25th Percentile £160 £160 £144
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -15.56%
75th Percentile £245 £250 £236
90th Percentile £292 £338 £299
UK excluding London median daily rate £200 £180 £190
% change year-on-year +11.11% -5.26% -6.17%
Number of hourly rates quoted 23 10 27
10th Percentile £15.10 £18.35 £13.16
25th Percentile £16.50 £20.50 £17.00
Median hourly rate £21.28 £23.89 £19.00
Median % change year-on-year -10.91% +25.71% +8.57%
75th Percentile £24.75 £24.18 £20.00
90th Percentile £26.00 £24.46 £23.30
UK excluding London median hourly rate £20.00 £23.59 £18.50
% change year-on-year -15.22% +27.51% +9.24%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 29,904 34,864 44,908
% of contract IT jobs with a recognized job title 90.81% 92.98% 94.00%
Number of daily rates quoted 18,888 21,031 30,699
10th Percentile £275 £300 £300
25th Percentile £400 £413 £413
Median daily rate (50th Percentile) £500 £525 £528
Median % change year-on-year -4.76% -0.47% -4.09%
75th Percentile £623 £638 £650
90th Percentile £725 £738 £745
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,645 1,438 1,521
10th Percentile £13.75 £15.00 £14.65
25th Percentile £17.30 £20.30 £19.06
Median hourly rate £25.15 £41.27 £45.00
Median % change year-on-year -39.05% -8.30% +69.81%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.15 £73.75 £77.50
UK excluding London median hourly rate £25.00 £42.50 £44.50
% change year-on-year -41.18% -4.49% +97.78%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support Engineer' in the job title relative to all contract IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Daily Rate Trend

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor daily rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 13 October 2025.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 13 October 2025.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 13 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +36 152 £200 - 161
UK excluding London -9 102 £200 +11.11% 181
London +25 56 £200 - 18
South East +18 33 £200 +5.96% 57
South West +27 25 £250 +33.33% 12
North of England -17 18 £160 +6.67% 40
Midlands -13 15 £200 +42.86% 34
Work from Home +18 14 £250 +7.53% 39
North West -5 10 £160 +6.67% 19
West Midlands -14 9 £225 +80.00% 5
Scotland -3 6 £225 +36.36% 22
East Midlands -9 6 £170 -28.42% 29
East of England -18 6 £178 -1.39% 17
Yorkshire -22 5 £205 +28.13% 12
Wales +5 3 £258 +47.14% 5
North East -1 3 £106 - 14

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 13 October 2025, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 91 (54.82%) Windows
2 86 (51.81%) Social Skills
3 69 (41.57%) Microsoft 365
4 66 (39.76%) Microsoft
5 61 (36.75%) Active Directory
6 54 (32.53%) Windows 10
7 38 (22.89%) Customer Service
8 31 (18.67%) Problem-Solving
9 30 (18.07%) Security Cleared
10 27 (16.27%) SC Cleared
11 26 (15.66%) Microsoft Intune
12 25 (15.06%) ServiceNow
13 21 (12.65%) Azure
13 21 (12.65%) Asset Management
14 20 (12.05%) ITIL
15 19 (11.45%) ITSM
16 15 (9.04%) Finance
17 14 (8.43%) Manufacturing
17 14 (8.43%) Microsoft Exchange
17 14 (8.43%) Mac OS
17 14 (8.43%) Inclusion and Diversity
18 13 (7.83%) Apple iOS
18 13 (7.83%) Microsoft Office
19 12 (7.23%) SharePoint
19 12 (7.23%) SLA
19 12 (7.23%) VPN
19 12 (7.23%) Organisational Skills
20 11 (6.63%) Google
20 11 (6.63%) SCCM
20 11 (6.63%) Google Workspace

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (8.43%) Microsoft Exchange
2 12 (7.23%) SharePoint
3 1 (0.60%) IIS
3 1 (0.60%) Tomcat
Applications
1 13 (7.83%) Microsoft Office
2 7 (4.22%) Microsoft Excel
3 2 (1.20%) MS Visio
4 1 (0.60%) Spreadsheet
Business Applications
1 2 (1.20%) Remedy ITSM
Cloud Services
1 69 (41.57%) Microsoft 365
2 21 (12.65%) Azure
3 11 (6.63%) Entra ID
3 11 (6.63%) Google Workspace
4 5 (3.01%) Slack
5 3 (1.81%) OneDrive
6 2 (1.20%) Power Platform
6 2 (1.20%) SaaS
7 1 (0.60%) Asana
7 1 (0.60%) IaaS
7 1 (0.60%) Mimecast
7 1 (0.60%) PaaS
Communications & Networking
1 12 (7.23%) VPN
2 10 (6.02%) DNS
3 9 (5.42%) Firewall
4 7 (4.22%) TCP/IP
5 6 (3.61%) DHCP
5 6 (3.61%) LAN
5 6 (3.61%) PABX
5 6 (3.61%) Wi-Fi
6 4 (2.41%) WAN
7 3 (1.81%) Remote Desktop
7 3 (1.81%) VoIP
7 3 (1.81%) Wireless
8 2 (1.20%) IP Telephony
8 2 (1.20%) Network Security
9 1 (0.60%) FTP
9 1 (0.60%) Internet
9 1 (0.60%) SSH
9 1 (0.60%) Telnet
9 1 (0.60%) VLAN
9 1 (0.60%) WLAN
Database & Business Intelligence
1 2 (1.20%) Power BI
1 2 (1.20%) SQL Server
Development Applications
1 1 (0.60%) Hudson
1 1 (0.60%) JIRA
General
1 86 (51.81%) Social Skills
2 15 (9.04%) Finance
3 14 (8.43%) Inclusion and Diversity
3 14 (8.43%) Manufacturing
4 12 (7.23%) Organisational Skills
5 9 (5.42%) Public Sector
6 5 (3.01%) Aerospace
6 5 (3.01%) Electronics
6 5 (3.01%) Marketing
6 5 (3.01%) Telecoms
7 4 (2.41%) Local Government
7 4 (2.41%) Retail
8 3 (1.81%) Documentation Skills
9 2 (1.20%) Analytical Skills
9 2 (1.20%) Banking
9 2 (1.20%) Law
10 1 (0.60%) Financial Institution
10 1 (0.60%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.20%) Middleware
2 1 (0.60%) JSON
2 1 (0.60%) XML
Miscellaneous
1 8 (4.82%) Smartphone
2 6 (3.61%) iPhone
2 6 (3.61%) Onboarding
3 5 (3.01%) Self-Motivation
4 4 (2.41%) Enterprise Software
4 4 (2.41%) Video Conferencing
5 3 (1.81%) Driving Licence
5 3 (1.81%) Operational Technology
6 1 (0.60%) Cloud Native
6 1 (0.60%) Cyber Defence
6 1 (0.60%) Cyber Security Posture
6 1 (0.60%) Data Centre
6 1 (0.60%) Digital Signage
6 1 (0.60%) iPad
6 1 (0.60%) Legacy Systems
6 1 (0.60%) Management Information System
6 1 (0.60%) Manufacturing Execution System
6 1 (0.60%) Virtual Team
6 1 (0.60%) Web Conferencing
Operating Systems
1 91 (54.82%) Windows
2 54 (32.53%) Windows 10
3 14 (8.43%) Mac OS
4 13 (7.83%) Apple iOS
5 10 (6.02%) Android
6 9 (5.42%) Windows Server
7 7 (4.22%) Windows 7
8 4 (2.41%) Linux
9 2 (1.20%) Mac OS X
9 2 (1.20%) Windows 8
10 1 (0.60%) VMS
10 1 (0.60%) Windows Server 2008
10 1 (0.60%) Windows Server 2019
Processes & Methodologies
1 38 (22.89%) Customer Service
2 31 (18.67%) Problem-Solving
3 21 (12.65%) Asset Management
4 20 (12.05%) ITIL
5 19 (11.45%) ITSM
6 9 (5.42%) Migration
7 7 (4.22%) Business Intelligence
7 7 (4.22%) Service Management
8 6 (3.61%) Root Cause Analysis
8 6 (3.61%) Workflow
9 5 (3.01%) Digital Marketing
9 5 (3.01%) Programme Management
10 4 (2.41%) Break/Fix
10 4 (2.41%) Cybersecurity
10 4 (2.41%) High Availability
10 4 (2.41%) IT Asset Management
10 4 (2.41%) Workflow Management
11 3 (1.81%) Mobile Device Management
11 3 (1.81%) Ticket Management
11 3 (1.81%) User Experience
Programming Languages
1 3 (1.81%) SQL
2 2 (1.20%) PowerShell
3 1 (0.60%) C
3 1 (0.60%) Java
Qualifications
1 30 (18.07%) Security Cleared
2 27 (16.27%) SC Cleared
3 7 (4.22%) DBS Check
4 5 (3.01%) A+ Certification
5 3 (1.81%) Microsoft Certification
6 2 (1.20%) Degree
6 2 (1.20%) MCP
7 1 (0.60%) BC Cleared
7 1 (0.60%) DV Cleared
7 1 (0.60%) ITIL Certification
7 1 (0.60%) Network+ Certification
Quality Assurance & Compliance
1 12 (7.23%) SLA
2 1 (0.60%) GDPR
System Software
1 61 (36.75%) Active Directory
2 6 (3.61%) Virtual Desktop
3 3 (1.81%) VMware Infrastructure
4 2 (1.20%) Firmware
4 2 (1.20%) vSphere
5 1 (0.60%) BitLocker
5 1 (0.60%) Hyper-V
5 1 (0.60%) Terminal Services
5 1 (0.60%) Virtual Machines
5 1 (0.60%) VMware Workstation
5 1 (0.60%) XenApp
5 1 (0.60%) XenDesktop
Systems Management
1 26 (15.66%) Microsoft Intune
2 11 (6.63%) SCCM
3 5 (3.01%) Jamf Pro
4 2 (1.20%) Autotask
Vendors
1 66 (39.76%) Microsoft
2 25 (15.06%) ServiceNow
3 11 (6.63%) Google
4 10 (6.02%) Apple
5 9 (5.42%) Cisco
6 8 (4.82%) HP
7 6 (3.61%) SAP
8 5 (3.01%) Citrix
9 3 (1.81%) Dell
9 3 (1.81%) Remedy
9 3 (1.81%) VMware
10 2 (1.20%) Datto
10 2 (1.20%) Meraki
11 1 (0.60%) Bomgar
11 1 (0.60%) ConnectWise
11 1 (0.60%) MobileIron
11 1 (0.60%) Nexthink
11 1 (0.60%) Planview
11 1 (0.60%) SolarWinds
11 1 (0.60%) WatchGuard