CTI Contract Job Trends

Computer Telephony Integration (CTI)
UK

The table below provides summary statistics and contractor rates for jobs requiring CTI skills. It covers contract job vacancies from the 6 months leading up to 13 October 2025, with comparisons to the same periods in the previous two years.

6 months to
13 Oct 2025
Same period 2024 Same period 2023
Rank 559 517 616
Rank change year-on-year -42 +99 +213
Contract jobs citing CTI 1 33 15
As % of all contract jobs in the UK 0.003% 0.088% 0.031%
As % of the Communications & Networking category 0.027% 0.73% 0.23%
Number of daily rates quoted 1 25 9
10th Percentile - £473 £400
25th Percentile £576 £479 £500
Median daily rate (50th Percentile) £593 £625 £550
Median % change year-on-year -5.20% +13.64% +10.00%
75th Percentile £609 £689 £650
90th Percentile - £700 -
UK excluding London median daily rate £593 £689 £400
% change year-on-year -14.01% +72.25% +8.11%

All Communications and Computer Networking Skills
UK

CTI falls under the Communications and Computer Networking category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring communications or computer networking skills.

Contract vacancies with a requirement for communications or computer networking skills 3,739 4,521 6,458
As % of all contract IT jobs advertised in the UK 11.35% 12.06% 13.52%
Number of daily rates quoted 2,386 2,599 4,047
10th Percentile £213 £225 £225
25th Percentile £353 £366 £375
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - -
75th Percentile £588 £600 £600
90th Percentile £676 £688 £700
UK excluding London median daily rate £450 £480 £468
% change year-on-year -6.25% +2.56% +4.00%
Number of hourly rates quoted 188 180 321
10th Percentile £15.50 £14.52 £17.22
25th Percentile £20.13 £24.80 £22.75
Median hourly rate £34.50 £48.56 £56.49
Median % change year-on-year -28.95% -14.04% +37.78%
75th Percentile £65.00 £65.00 £67.50
90th Percentile £75.00 £75.00 £76.25
UK excluding London median hourly rate £41.72 £53.75 £57.50
% change year-on-year -22.38% -6.52% +27.78%

CTI
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing CTI relative to all contract IT jobs advertised.

CTI job vacancy trend in the UK

CTI
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing CTI.

Contractor daily rate distribution trend for jobs in the UK citing CTI

CTI
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing CTI.

Contractor hourly rate distribution trend for jobs in the UK citing CTI

CTI
Top 4 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 6 months to 13 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +4 1 £593 -10.23% 4
England -3 1 £593 +11.69% 2
UK excluding London -20 1 £593 -14.01% 2
South East - 1 £593 - 2

CTI
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Cisco ICM
1 1 (100.00%) VoIP
1 1 (100.00%) WebEx
Database & Business Intelligence
1 1 (100.00%) SQL Server
Job Titles
1 1 (100.00%) Consultant
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Capacity Planning
1 1 (100.00%) Cisco ICM Scripting
1 1 (100.00%) CRM
1 1 (100.00%) Data Governance
1 1 (100.00%) High Availability
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) Stakeholder Engagement
Programming Languages
1 1 (100.00%) PowerShell
1 1 (100.00%) Python
Qualifications
1 1 (100.00%) CCIE
1 1 (100.00%) CCIE Collaboration
1 1 (100.00%) CCNP
1 1 (100.00%) Cisco Certification
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) Cisco UCCE
Vendors
1 1 (100.00%) Avaya
1 1 (100.00%) Cisco
1 1 (100.00%) Genesys