Genesys Contract Job Trends

Genesys
UK

The table below provides summary statistics for contract job vacancies requiring knowledge or experience of Genesys products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited Genesys over the 6 months leading up to 15 December 2025, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within Genesys.

6 months to
15 Dec 2025
Same period 2024 Same period 2023
Rank 541 486 535
Rank change year-on-year -55 +49 +261
Contract jobs citing Genesys 45 67 76
As % of all contract jobs in the UK 0.12% 0.20% 0.17%
As % of the Vendors category 0.26% 0.43% 0.38%
Number of daily rates quoted 21 46 53
10th Percentile £325 £368 £428
25th Percentile £400 £434 £500
Median daily rate (50th Percentile) £500 £491 £520
Median % change year-on-year +1.83% -5.58% -9.57%
75th Percentile £600 £575 £675
90th Percentile £638 £582 £742
UK excluding London median daily rate £450 £513 £500
% change year-on-year -12.20% +2.50% -
Number of hourly rates quoted 10 0 0
10th Percentile £16.01 - -
25th Percentile - - -
Median hourly rate £16.35 - -
75th Percentile - - -
90th Percentile - - -
UK excluding London median hourly rate £16.35 - -

All Vendors
UK

Genesys falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 17,261 15,639 20,054
As % of all contract IT jobs advertised in the UK 47.36% 45.61% 45.17%
Number of daily rates quoted 10,977 9,327 12,754
10th Percentile £293 £285 £253
25th Percentile £408 £412 £406
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -2.33%
75th Percentile £613 £625 £638
90th Percentile £700 £725 £725
UK excluding London median daily rate £497 £500 £500
% change year-on-year -0.70% - +1.01%
Number of hourly rates quoted 867 472 663
10th Percentile £15.00 £15.62 £14.67
25th Percentile £18.00 £19.28 £20.00
Median hourly rate £23.83 £29.00 £45.00
Median % change year-on-year -17.84% -35.56% +75.03%
75th Percentile £44.84 £61.50 £65.00
90th Percentile £74.26 £75.00 £77.50
UK excluding London median hourly rate £22.00 £26.81 £45.00
% change year-on-year -17.95% -40.42% +100.00%

Genesys
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Genesys relative to all contract IT jobs advertised.

Genesys job vacancy trend in the UK

Genesys
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Genesys.

Contractor daily rate distribution trend for jobs in the UK citing Genesys

Genesys
Daily Rate Histogram

Daily rate distribution for jobs citing Genesys over the 6 months to 15 December 2025.

Daily rate histogram for Genesys in the UK

Genesys
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Genesys.

Contractor hourly rate distribution trend for jobs in the UK citing Genesys

Genesys
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Genesys within the UK over the 6 months to 15 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -61 35 £552 +12.32% 4
UK excluding London -36 30 £450 -12.20% 4
Midlands -29 12 £475 -7.32% 1
Work from Home -7 11 £553 +16.42% 4
London -47 11 £550 +16.03% 2
East Midlands - 10 - - 1
North of England -38 7 £600 +42.18%
Scotland - 7 £69 - 1
North West -21 4 £600 +14.39%
Yorkshire -39 3 £338 -20.02%
East of England - 3 £525 -
West Midlands -30 2 £475 -7.32%
South East -18 1 £593 +4.87% 1

Genesys
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (6.67%) Confluence
1 3 (6.67%) SharePoint
2 2 (4.44%) FileNet
Applications
1 4 (8.89%) Chatbot
2 2 (4.44%) Microsoft Excel
2 2 (4.44%) Microsoft Office
3 1 (2.22%) Microsoft PowerPoint
3 1 (2.22%) Microsoft Project
Business Applications
1 5 (11.11%) Dynamics CRM
Cloud Services
1 9 (20.00%) AWS
2 7 (15.56%) Serverless
3 6 (13.33%) Amazon EventBridge
3 6 (13.33%) AWS Lambda
4 5 (11.11%) Amazon CloudWatch
4 5 (11.11%) Amazon Kinesis
4 5 (11.11%) AWS CloudFormation
4 5 (11.11%) Azure
4 5 (11.11%) SaaS
4 5 (11.11%) Virtual Private Cloud
5 4 (8.89%) Power Platform
6 3 (6.67%) GCP
6 3 (6.67%) Power Automate
7 2 (4.44%) Dynamics 365
8 1 (2.22%) Azure DevOps
8 1 (2.22%) Microsoft 365
8 1 (2.22%) PaaS
8 1 (2.22%) Salesforce Einstein
8 1 (2.22%) Salesforce Sales Cloud
8 1 (2.22%) Salesforce Service Cloud
Communications & Networking
1 6 (13.33%) CTI
1 6 (13.33%) VoIP
2 2 (4.44%) Cisco ICM
3 1 (2.22%) Firewall
3 1 (2.22%) WebEx
Database & Business Intelligence
1 6 (13.33%) DynamoDB
2 3 (6.67%) Amazon Athena
2 3 (6.67%) Power BI
2 3 (6.67%) Tableau
3 2 (4.44%) Elasticsearch
4 1 (2.22%) SQL Server
Development Applications
1 3 (6.67%) JIRA
General
1 10 (22.22%) Finance
2 8 (17.78%) Analytical Skills
3 7 (15.56%) Social Skills
4 5 (11.11%) Public Sector
5 4 (8.89%) Banking
6 3 (6.67%) Marketing
7 2 (4.44%) Telecoms
8 1 (2.22%) Electronics
8 1 (2.22%) Influencing Skills
8 1 (2.22%) Manufacturing
8 1 (2.22%) Pharmaceutical
Job Titles
1 12 (26.67%) Analyst
1 12 (26.67%) Architect
2 7 (15.56%) Developer
3 6 (13.33%) Genesys Developer
4 3 (6.67%) Consultant
4 3 (6.67%) Genesys Engineer
4 3 (6.67%) Lead
4 3 (6.67%) Solutions Architect
5 2 (4.44%) AWS Architect
5 2 (4.44%) AWS Solution Architect
5 2 (4.44%) Business Analyst
5 2 (4.44%) Cloud Engineer
5 2 (4.44%) Delivery Manager
5 2 (4.44%) Principal Architect
5 2 (4.44%) Project Manager
5 2 (4.44%) Service Design Architect
5 2 (4.44%) Technical Architect
6 1 (2.22%) Cloud Architect
6 1 (2.22%) Salesforce Architect
6 1 (2.22%) Senior
Libraries, Frameworks & Software Standards
1 7 (15.56%) Node.js
2 2 (4.44%) Elastic Stack
3 1 (2.22%) OpenID
3 1 (2.22%) Playwright
3 1 (2.22%) REST
3 1 (2.22%) Ruby on Rails
3 1 (2.22%) SAML
Miscellaneous
1 18 (40.00%) IVR
2 5 (11.11%) NHS
3 3 (6.67%) Data Protection Act
3 3 (6.67%) Onboarding
4 2 (4.44%) Enterprise Software
5 1 (2.22%) Cloud Native
5 1 (2.22%) Legacy Systems
5 1 (2.22%) Low-Code
5 1 (2.22%) Product Ownership
5 1 (2.22%) Social Media
Operating Systems
1 2 (4.44%) Windows
2 1 (2.22%) Windows Server
Processes & Methodologies
1 15 (33.33%) ITSM
2 14 (31.11%) Customer Experience
3 13 (28.89%) Customer Service
4 11 (24.44%) CRM
5 10 (22.22%) Analytics
5 10 (22.22%) Customer Engagement
5 10 (22.22%) Problem-Solving
5 10 (22.22%) Stakeholder Management
6 9 (20.00%) Capacity Planning
6 9 (20.00%) Pattern Recognition
6 9 (20.00%) Roadmaps
7 8 (17.78%) Agile
7 8 (17.78%) AI
8 7 (15.56%) CI/CD
8 7 (15.56%) Continuous Improvement
8 7 (15.56%) DevOps
8 7 (15.56%) Enterprise Architecture
8 7 (15.56%) Stakeholder Engagement
9 6 (13.33%) Conversational UI
9 6 (13.33%) Knowledge Transfer
Programming Languages
1 6 (13.33%) Python
2 3 (6.67%) TypeScript
3 2 (4.44%) JavaScript
3 2 (4.44%) PHP
3 2 (4.44%) SQL
4 1 (2.22%) Java
4 1 (2.22%) PowerShell
4 1 (2.22%) Ruby
Qualifications
1 5 (11.11%) Computer Science Degree
1 5 (11.11%) Degree
1 5 (11.11%) Master's Degree
2 2 (4.44%) Security Cleared
3 1 (2.22%) CCA
3 1 (2.22%) CCIE
3 1 (2.22%) CCIE Collaboration
3 1 (2.22%) CCNP
3 1 (2.22%) Cisco Certification
3 1 (2.22%) SC Cleared
Quality Assurance & Compliance
1 6 (13.33%) GDPR
2 5 (11.11%) ISO/IEC 27001
2 5 (11.11%) PCI DSS
3 3 (6.67%) HIPAA
3 3 (6.67%) PMO
4 1 (2.22%) Accessibility
4 1 (2.22%) QA
4 1 (2.22%) WCAG
System Software
1 1 (2.22%) Active Directory
Systems Management
1 7 (15.56%) Terraform
2 2 (4.44%) Cisco UCCE
2 2 (4.44%) Grafana
2 2 (4.44%) Kibana
2 2 (4.44%) logstash
3 1 (2.22%) Cisco CUCM
3 1 (2.22%) Cisco UCCX
Vendors
1 10 (22.22%) ServiceNow
2 9 (20.00%) Avaya
2 9 (20.00%) Salesforce
3 7 (15.56%) Cisco
4 5 (11.11%) Microsoft
5 3 (6.67%) Pega
5 3 (6.67%) UiPath
6 2 (4.44%) KANA
6 2 (4.44%) Oracle
6 2 (4.44%) SAP
7 1 (2.22%) CyberArk
7 1 (2.22%) Google
7 1 (2.22%) OpenAI