Customer Support Engineer
UK
The median Customer Support Engineer daily rate in the UK is £550, according to job vacancies posted in the 6 months leading up to 8 July 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 8 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 543 | 593 | 692 |
| Rank change year-on-year | +50 | +99 | +182 |
| Contract jobs requiring a Customer Support Engineer | 3 | 3 | 2 |
| As % of all contract jobs advertised in the UK | 0.009% | 0.007% | 0.003% |
| As % of the Job Titles category | 0.010% | 0.007% | 0.004% |
| Number of daily rates quoted | 1 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | £525 | - | - |
| Median daily rate (50th Percentile) | £550 | - | £315 |
| 75th Percentile | £575 | - | - |
| 90th Percentile | - | - | - |
| UK excluding London median daily rate | - | - | - |
| Number of hourly rates quoted | 0 | 1 | 0 |
| Median hourly rate | - | £184.50 | - |
| UK excluding London median hourly rate | - | - | - |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 29,425 | 40,103 | 54,114 |
| % of contract IT jobs with a recognized job title | 91.95% | 92.99% | 94.54% |
| Number of daily rates quoted | 18,757 | 25,815 | 37,579 |
| 10th Percentile | £287 | £285 | £313 |
| 25th Percentile | £400 | £409 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £538 |
| Median % change year-on-year | -4.76% | -2.33% | +1.03% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £493 | £500 |
| % change year-on-year | -3.65% | -1.40% | +4.17% |
| Number of hourly rates quoted | 1,334 | 2,768 | 1,584 |
| 10th Percentile | £13.75 | £12.86 | £14.25 |
| 25th Percentile | £17.44 | £16.62 | £19.00 |
| Median hourly rate | £26.39 | £37.50 | £43.00 |
| Median % change year-on-year | -29.64% | -12.79% | +68.63% |
| 75th Percentile | £55.25 | £62.50 | £65.00 |
| 90th Percentile | £73.25 | £73.75 | £77.00 |
| UK excluding London median hourly rate | £25.15 | £40.00 | £39.58 |
| % change year-on-year | -37.13% | +1.07% | +96.06% |
Customer Support Engineer
Job Vacancy Trend
Job postings that featured Customer Support Engineer in the job title as a proportion of all IT jobs advertised.
Customer Support Engineer
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Customer Support Engineer.
Customer Support Engineer
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Customer Support Engineer.
Customer Support Engineer
Top 3 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Support Engineer within the UK over the 6 months to 8 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +53 | 3 | £550 | - | 14 |
| London | +32 | 3 | £550 | - | 4 |
| Work from Home | - | 1 | £550 | - | 8 |
Customer Support Engineer Skill Set
Top 18 Co-occurring Skills and Capabilities
For the 6 months to 8 July 2025, Customer Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Customer Support Engineer in the job title.
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Customer Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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