Period
to

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 29 June 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
UK
6 months to
29 Jun 2022
Same period 2021 Same period 2020
Rank 424 434 410
Rank change year-on-year +10 -24 -2
Contract jobs citing ITIL Certification 480 329 189
As % of all contract jobs advertised in the UK 0.54% 0.51% 0.46%
As % of the Qualifications category 2.72% 2.58% 1.91%
Number of daily rates quoted 342 228 114
10th Percentile £250 £242 £157
25th Percentile £400 £325 £296
Median daily rate (50th Percentile) £475 £422 £401
Median % change year-on-year +12.56% +5.37% +0.13%
75th Percentile £588 £500 £475
90th Percentile £638 £575 £546
UK excluding London median daily rate £467 £418 £378
% change year-on-year +11.86% +10.60% +0.67%
Number of hourly rates quoted 5 16 3
10th Percentile £20.14 £16.25 £21.70
25th Percentile £20.75 £19.85 £23.88
Median hourly rate £30.96 £21.05 £28.00
Median % change year-on-year +47.08% -24.82% +69.70%
75th Percentile £32.60 £27.38 £42.38
90th Percentile £34.16 £72.69 £50.70
UK excluding London median hourly rate £30.96 £21.05 £36.50
% change year-on-year +47.08% -42.33% +128.13%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 17,640 12,750 9,879
As % of all contract IT jobs advertised in the UK 19.97% 19.70% 24.04%
Number of daily rates quoted 11,915 8,251 6,395
10th Percentile £350 £308 £289
25th Percentile £438 £400 £388
Median daily rate (50th Percentile) £525 £500 £475
Median % change year-on-year +5.00% +5.26% -
75th Percentile £626 £588 £572
90th Percentile £711 £675 £638
UK excluding London median daily rate £500 £463 £455
% change year-on-year +8.11% +1.65% +1.11%
Number of hourly rates quoted 758 638 389
10th Percentile £14.25 £13.18 £15.46
25th Percentile £20.00 £17.04 £18.42
Median hourly rate £44.50 £32.75 £30.00
Median % change year-on-year +35.88% +9.17% -10.18%
75th Percentile £60.00 £52.50 £48.75
90th Percentile £69.21 £64.50 £58.95
UK excluding London median hourly rate £36.83 £30.00 £25.83
% change year-on-year +22.77% +16.17% -22.68%

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL Certification.

Daily rate trend for ITIL Certification in the UK

ITIL Certification
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Certification over the 6 months to 29 June 2022.

Daily rate histogram for ITIL Certification in the UK

ITIL Certification
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL Certification.

Hourly rate trend for ITIL Certification in the UK

ITIL Certification
Hourly Rate Histogram

Hourly rate distribution of jobs citing ITIL Certification over the 6 months to 29 June 2022.

Hourly rate histogram for ITIL Certification in the UK

ITIL Certification
Top 18 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 29 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +7 406 £475 +10.02% 85
UK excluding London -19 222 £467 +11.86% 59
Work from Home -56 184 £540 +27.96% 31
London +2 175 £485 +8.38% 29
South East -15 71 £475 +7.04% 15
North of England -28 59 £450 +12.50% 20
North West -31 37 £425 -3.63% 11
Midlands -26 29 £425 -10.53% 10
South West -15 26 £425 -1.52% 4
West Midlands -31 21 £500 +5.26% 6
East of England -15 19 £500 +8.70% 3
Yorkshire -26 19 £450 +16.13% 9
Scotland -19 11 £463 +10.12% 5
East Midlands -19 8 £169 -54.70% 4
Northern Ireland +2 3 £303 +95.16%
North East -6 3 £550 +388.89%
Wales -8 3 £419 +19.64% 2
Channel Islands - 1 - -

For the 6 months to 29 June 2022, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL Certification.

1 480 (100.00%) ITIL
2 173 (36.04%) Social Skills
3 142 (29.58%) Service Management
4 116 (24.17%) ITSM
5 107 (22.29%) Microsoft
6 96 (20.00%) Windows
7 89 (18.54%) Finance
8 84 (17.50%) Agile
9 77 (16.04%) Change Management
10 74 (15.42%) Security Cleared
11 72 (15.00%) Service Delivery
12 70 (14.58%) Microsoft 365
13 62 (12.92%) SLA
14 61 (12.71%) Cisco
14 61 (12.71%) Active Directory
15 58 (12.08%) SC Cleared
16 54 (11.25%) Stakeholder Management
16 54 (11.25%) Public Sector
17 52 (10.83%) Project Delivery
18 51 (10.63%) Degree
19 50 (10.42%) VMware
20 49 (10.21%) Project Management
21 48 (10.00%) Problem Management
22 47 (9.79%) ServiceNow
23 46 (9.58%) Service Design
23 46 (9.58%) Azure
23 46 (9.58%) Microsoft Office
24 44 (9.17%) PRINCE2
24 44 (9.17%) Data Centre
25 42 (8.75%) Incident Management

ITIL Certification
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (5.63%) SharePoint
2 16 (3.33%) MS Exchange
3 12 (2.50%) Confluence
4 8 (1.67%) Skype for Business
5 5 (1.04%) Exchange Server 2003
5 5 (1.04%) IIS
6 2 (0.42%) Blackberry Enterprise Server
6 2 (0.42%) SharePoint Server
6 2 (0.42%) Tomcat
7 1 (0.21%) IBM HTTP Server
7 1 (0.21%) JBoss
7 1 (0.21%) WebLogic
7 1 (0.21%) WebSphere
7 1 (0.21%) WebSphere Application Server
Applications
1 46 (9.58%) Microsoft Office
2 20 (4.17%) MS Visio
3 14 (2.92%) Microsoft Excel
4 9 (1.88%) Microsoft PowerPoint
5 5 (1.04%) Microsoft Project
6 2 (0.42%) Spreadsheet
7 1 (0.21%) Acrobat
Business Applications
1 5 (1.04%) SAP S/4HANA
1 5 (1.04%) SAP SD
2 4 (0.83%) Academy Housing
3 3 (0.63%) Dynamics CRM
4 2 (0.42%) HFM
4 2 (0.42%) Oracle ERP
5 1 (0.21%) assyst
5 1 (0.21%) FLEXCUBE
5 1 (0.21%) Oracle EBS
5 1 (0.21%) Remedy ITSM
5 1 (0.21%) Salesforce.com CRM
Cloud Services
1 70 (14.58%) Microsoft 365
2 46 (9.58%) Azure
3 23 (4.79%) AWS
4 8 (1.67%) Azure Active Directory
5 7 (1.46%) Cloud Computing
5 7 (1.46%) Power Platform
6 5 (1.04%) Dynamics 365
6 5 (1.04%) Mimecast
7 4 (0.83%) Azure DevOps
7 4 (0.83%) IaaS
7 4 (0.83%) PaaS
7 4 (0.83%) SaaS
8 3 (0.63%) OneDrive
9 2 (0.42%) Amazon CloudWatch
9 2 (0.42%) Amazon S3
9 2 (0.42%) AWS Lambda
9 2 (0.42%) Serverless
10 1 (0.21%) Amazon ECS
10 1 (0.21%) Amazon SQS
10 1 (0.21%) AWS Fargate
Communications & Networking
1 39 (8.13%) DNS
2 28 (5.83%) LAN
2 28 (5.83%) WAN
3 27 (5.63%) Firewall
4 20 (4.17%) DHCP
5 17 (3.54%) Internet
6 15 (3.13%) MPLS
6 15 (3.13%) TCP/IP
7 14 (2.92%) SD-WAN
7 14 (2.92%) VoIP
7 14 (2.92%) WLAN
8 13 (2.71%) BGP
8 13 (2.71%) Network Security
8 13 (2.71%) OSPF
8 13 (2.71%) Wireless
9 12 (2.50%) VPN
10 11 (2.29%) 802.11
10 11 (2.29%) IPsec
10 11 (2.29%) IPv6
10 11 (2.29%) LTE
Database & Business Intelligence
1 22 (4.58%) SQL Server
2 7 (1.46%) Power BI
3 5 (1.04%) Oracle Database
4 4 (0.83%) Electronic Patient Records
5 2 (0.42%) Big Data
5 2 (0.42%) Crystal Reports
5 2 (0.42%) KDB
6 1 (0.21%) Amazon RDS
6 1 (0.21%) Data Warehouse
6 1 (0.21%) Elasticsearch
6 1 (0.21%) MySQL
6 1 (0.21%) Oracle Exadata
6 1 (0.21%) SQL Server Integration Services
6 1 (0.21%) SQLPlus
6 1 (0.21%) SSDT
6 1 (0.21%) Tableau
Development Applications
1 23 (4.79%) JIRA
2 11 (2.29%) Sonatype Nexus
3 8 (1.67%) Git (software)
4 6 (1.25%) Balsamiq
5 5 (1.04%) GitLab
5 5 (1.04%) Jenkins
6 3 (0.63%) Cucumber
6 3 (0.63%) Team Foundation Server
7 2 (0.42%) JMeter
7 2 (0.42%) LoadRunner
7 2 (0.42%) Selenium
8 1 (0.21%) AdminStudio
8 1 (0.21%) Artifactory
8 1 (0.21%) JUnit
8 1 (0.21%) Maven
8 1 (0.21%) MSBuild
8 1 (0.21%) MSI
8 1 (0.21%) Visual Studio Team System
General
1 173 (36.04%) Social Skills
2 89 (18.54%) Finance
3 54 (11.25%) Public Sector
4 38 (7.92%) Analytical Skills
5 33 (6.88%) Banking
6 26 (5.42%) Presentation Skills
7 25 (5.21%) Influencing Skills
8 21 (4.38%) Organisational Skills
8 21 (4.38%) Telecoms
9 11 (2.29%) Legal
10 10 (2.08%) Local Government
11 7 (1.46%) Back Office
12 6 (1.25%) Documentation Skills
12 6 (1.25%) Investment Banking
12 6 (1.25%) Law
13 5 (1.04%) Automotive
14 4 (0.83%) Games
15 3 (0.63%) Financial Institution
15 3 (0.63%) Spanish Language
16 2 (0.42%) Retail
Job Titles
1 94 (19.58%) Service Manager
2 74 (15.42%) Analyst
3 39 (8.13%) Delivery Manager
4 35 (7.29%) IT Manager
5 31 (6.46%) Architect
6 29 (6.04%) Service Delivery Manager
7 28 (5.83%) Service Analyst
8 25 (5.21%) IT Services Manager
9 24 (5.00%) Project Manager
10 23 (4.79%) Support Analyst
11 21 (4.38%) ITIL Manager
11 21 (4.38%) Service Transition Manager
11 21 (4.38%) Transition Manager
12 20 (4.17%) Infrastructure Engineer
13 17 (3.54%) Infrastructure Manager
13 17 (3.54%) Service Desk Analyst
14 16 (3.33%) Developer
14 16 (3.33%) Incident Manager
15 15 (3.13%) Business Analyst
16 14 (2.92%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 11 (2.29%) 802.1X
2 8 (1.67%) AngularJS
2 8 (1.67%) CSS
2 8 (1.67%) HTML
3 5 (1.04%) Oracle Fusion
4 4 (0.83%) Web Services
5 3 (0.63%) LDAP
6 2 (0.42%) Middleware
6 2 (0.42%) Velocity
6 2 (0.42%) XMPP
7 1 (0.21%) .NET
7 1 (0.21%) ActiveMQ
7 1 (0.21%) Django
7 1 (0.21%) Hibernate
7 1 (0.21%) J2EE
7 1 (0.21%) JDBC
7 1 (0.21%) Kafka
7 1 (0.21%) Oracle GoldenGate
7 1 (0.21%) Software Packaging
7 1 (0.21%) TIBCO EMS
Miscellaneous
1 44 (9.17%) Data Centre
2 29 (6.04%) Self-Motivation
3 28 (5.83%) NHS
4 26 (5.42%) Public Cloud
5 23 (4.79%) Management Information System
6 15 (3.13%) Enterprise Software
7 14 (2.92%) CMDB
8 11 (2.29%) PMI
9 6 (1.25%) Fat Client
9 6 (1.25%) Thin Client
9 6 (1.25%) Virtual Team
10 4 (0.83%) e-Health
10 4 (0.83%) LIMS
10 4 (0.83%) PACS
11 3 (0.63%) Life Science
11 3 (0.63%) Renewable Energy
11 3 (0.63%) Replication
11 3 (0.63%) User Experience
12 2 (0.42%) Driving Licence
12 2 (0.42%) Reinsurance
Operating Systems
1 96 (20.00%) Windows
2 40 (8.33%) Windows Server
3 35 (7.29%) Windows 10
4 17 (3.54%) Linux
5 13 (2.71%) Windows 7
6 12 (2.50%) Unix
7 11 (2.29%) Windows Server 2012
8 6 (1.25%) Windows Server 2008
8 6 (1.25%) Windows Server 2016
9 3 (0.63%) Android
9 3 (0.63%) Mac OS
9 3 (0.63%) Solaris
9 3 (0.63%) Windows Server 2019
10 2 (0.42%) HPUX
10 2 (0.42%) Windows XP
11 1 (0.21%) AIX
11 1 (0.21%) Mac OS X
11 1 (0.21%) VMS
11 1 (0.21%) Windows 2000
11 1 (0.21%) Windows Server 2003
Processes & Methodologies
1 480 (100.00%) ITIL
2 142 (29.58%) Service Management
3 116 (24.17%) ITSM
4 84 (17.50%) Agile
5 77 (16.04%) Change Management
6 72 (15.00%) Service Delivery
7 54 (11.25%) Stakeholder Management
8 52 (10.83%) Project Delivery
9 49 (10.21%) Project Management
10 48 (10.00%) Problem Management
11 46 (9.58%) Service Design
12 44 (9.17%) PRINCE2
13 42 (8.75%) Incident Management
14 37 (7.71%) Migration
15 36 (7.50%) Problem-Solving
16 32 (6.67%) Risk Management
17 31 (6.46%) Acceptance Criteria
18 30 (6.25%) Infrastructure Engineering
19 26 (5.42%) Continuous Improvement
20 25 (5.21%) DevOps
Programming Languages
1 27 (5.63%) SQL
2 15 (3.13%) JavaScript
3 11 (2.29%) PowerShell
4 9 (1.88%) C
5 5 (1.04%) ABAP
6 4 (0.83%) Java
6 4 (0.83%) Python
6 4 (0.83%) Shell Script
7 3 (0.63%) R
8 2 (0.42%) Bash
9 1 (0.21%) C#
9 1 (0.21%) FoxPro (VFP)
9 1 (0.21%) Perl
9 1 (0.21%) TypeScript
9 1 (0.21%) VBScript
Qualifications
1 74 (15.42%) Security Cleared
2 58 (12.08%) SC Cleared
3 51 (10.63%) Degree
4 25 (5.21%) Microsoft Certification
5 22 (4.58%) Cisco Certification
6 17 (3.54%) CCNA
6 17 (3.54%) CCNP
7 15 (3.13%) PMI Certification
8 11 (2.29%) Computer Science Degree
8 11 (2.29%) DV Cleared
9 10 (2.08%) MCITP
9 10 (2.08%) MCSE
10 9 (1.88%) MCSA
11 7 (1.46%) PMP
11 7 (1.46%) PRINCE2 Certification
12 6 (1.25%) IIBA
13 4 (0.83%) CCIE
13 4 (0.83%) CISSP
14 3 (0.63%) CAPM
14 3 (0.63%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 62 (12.92%) SLA
2 12 (2.50%) ISO/IEC 27001
3 10 (2.08%) PMO
3 10 (2.08%) QA
4 9 (1.88%) ISO/IEC 20000
5 7 (1.46%) GRC
6 4 (0.83%) HL7
7 3 (0.63%) COBIT
7 3 (0.63%) Data Quality
8 2 (0.42%) Accessibility
8 2 (0.42%) Cyber Essentials
8 2 (0.42%) Cyber Essentials PLUS
8 2 (0.42%) ISO 9001
8 2 (0.42%) NIST
8 2 (0.42%) PMBOK
9 1 (0.21%) ISO 8583
9 1 (0.21%) Sarbanes-Oxley
System Software
1 61 (12.71%) Active Directory
2 34 (7.08%) VMware Infrastructure
3 13 (2.71%) vSphere
4 11 (2.29%) Hyper-V
4 11 (2.29%) KVM
5 10 (2.08%) Virtual Servers
6 8 (1.67%) BitLocker
6 8 (1.67%) Virtual Desktop
7 3 (0.63%) VMware NSX
8 2 (0.42%) Docker
8 2 (0.42%) vCloud
8 2 (0.42%) Virtual Machines
9 1 (0.21%) Microsoft App-V
9 1 (0.21%) Microsoft Virtual Server
9 1 (0.21%) VMware ESXi
9 1 (0.21%) XenApp
9 1 (0.21%) XenDesktop
Systems Management
1 22 (4.58%) SCCM
2 20 (4.17%) Terraform
3 18 (3.75%) Ansible
4 14 (2.92%) SCOM
5 9 (1.88%) Microsoft Intune
6 8 (1.67%) Kubernetes
7 5 (1.04%) WSUS
8 3 (0.63%) SCVMM
9 2 (0.42%) Kibana
9 2 (0.42%) McAfee ePO
10 1 (0.21%) Data Guard
10 1 (0.21%) Enterprise Manager Cloud Control
10 1 (0.21%) FortiGate
10 1 (0.21%) Grafana
10 1 (0.21%) logstash
10 1 (0.21%) Prometheus
10 1 (0.21%) Single Sign-On
10 1 (0.21%) ThinApp
10 1 (0.21%) vCenter Server
10 1 (0.21%) ZABBIX
Vendors
1 107 (22.29%) Microsoft
2 61 (12.71%) Cisco
3 50 (10.42%) VMware
4 47 (9.79%) ServiceNow
5 26 (5.42%) Oracle
6 19 (3.96%) Citrix
7 13 (2.71%) Apple
7 13 (2.71%) Juniper
8 12 (2.50%) Aruba
8 12 (2.50%) Fortinet
8 12 (2.50%) Palo Alto
8 12 (2.50%) SAP
9 11 (2.29%) Zscaler
10 7 (1.46%) Meraki
10 7 (1.46%) Remedy
11 6 (1.25%) SolarWinds
12 5 (1.04%) BT
12 5 (1.04%) Ivanti
13 4 (0.83%) CheckPoint
13 4 (0.83%) Salesforce.com