ITIL Certification Contract Job Trends

ITIL Certification
UK

The table below provides summary statistics for contract job vacancies with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the contractor rates offered over the 6 months leading up to 12 May 2026, comparing them to the same period in the previous two years.

6 months to
12 May 2026
Same period 2025 Same period 2024
Rank 464 364 422
Rank change year-on-year -100 +58 +9
Contract jobs citing ITIL Certification 164 165 169
As % of all contract jobs in the UK 0.35% 0.57% 0.39%
As % of the Qualifications category 1.08% 1.83% 1.29%
Number of daily rates quoted 96 105 116
10th Percentile £274 £247 £213
25th Percentile £425 £355 £400
Median daily rate (50th Percentile) £540 £470 £500
Median % change year-on-year +14.89% -6.00% +11.11%
75th Percentile £614 £588 £573
90th Percentile £688 £644 £720
UK excluding London median daily rate £541 £450 £488
% change year-on-year +20.12% -7.69% +8.33%
Number of hourly rates quoted 2 5 1
10th Percentile - - -
25th Percentile £42.13 - -
Median hourly rate £42.25 £28.00 £70.39
Median % change year-on-year +50.89% -60.22% +198.77%
75th Percentile £42.38 - -
90th Percentile - £31.45 -
UK excluding London median hourly rate £42.25 £28.00 £70.39
% change year-on-year +50.89% -60.22% +165.82%

All Academic and Professional Certifications
UK

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring academic qualifications or professional certifications.

Contract vacancies requiring academic qualifications or professional certifications 15,141 9,032 13,069
As % of all contract IT jobs advertised in the UK 31.87% 30.93% 30.39%
Number of daily rates quoted 10,047 5,698 8,072
10th Percentile £350 £285 £305
25th Percentile £425 £413 £425
Median daily rate (50th Percentile) £520 £525 £535
Median % change year-on-year -0.95% -1.87% -2.73%
75th Percentile £619 £623 £650
90th Percentile £720 £700 £738
UK excluding London median daily rate £500 £500 £533
% change year-on-year - -6.19% +1.52%
Number of hourly rates quoted 1,082 514 1,069
10th Percentile £16.35 £18.13 £13.82
25th Percentile £21.25 £21.46 £17.80
Median hourly rate £48.05 £39.18 £40.00
Median % change year-on-year +22.64% -2.05% -25.93%
75th Percentile £70.00 £65.46 £61.60
90th Percentile £85.36 £80.07 £75.45
UK excluding London median hourly rate £47.50 £39.66 £40.94
% change year-on-year +19.77% -3.13% -17.91%

ITIL Certification
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing ITIL Certification relative to all contract IT jobs advertised.

ITIL Certification job vacancy trend in the UK

ITIL Certification
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing ITIL Certification.

Contractor daily rate distribution trend for jobs in the UK citing ITIL Certification

ITIL Certification
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Certification over the 6 months to 12 May 2026.

Daily rate histogram for ITIL Certification in the UK

ITIL Certification
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing ITIL Certification.

Contractor hourly rate distribution trend for jobs in the UK citing ITIL Certification

ITIL Certification
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 12 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -120 148 £550 +15.79% 35
UK excluding London -107 112 £541 +20.12% 33
Work from Home -32 53 £540 +16.76% 18
London -47 39 £540 +8.00% 12
North of England -54 36 £556 +1.14% 6
South West -45 29 £688 +41.75% 6
North West -29 27 £578 +5.09% 4
South East -59 18 £505 +18.82% 14
Midlands -49 13 £441 -7.11% 2
East of England -23 12 £550 +150.00%
West Midlands -60 11 £470 -1.05% 2
Yorkshire - 7 £475 - 2
Scotland -8 6 £432 +17.26% 1
Wales -9 3 £160 -61.21% 2
North East -20 2 £260 -20.00%
East Midlands - 2 £413 -

ITIL Certification
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (4.27%) SharePoint
2 4 (2.44%) Microsoft Exchange
3 2 (1.22%) CMS
3 2 (1.22%) IIS
4 1 (0.61%) Confluence
4 1 (0.61%) Oracle Workflow
Applications
1 9 (5.49%) Microsoft Office
2 3 (1.83%) Chatbot
3 2 (1.22%) Microsoft Project
3 2 (1.22%) MS Visio
4 1 (0.61%) Microsoft Excel
4 1 (0.61%) Microsoft PowerPoint
Business Applications
1 2 (1.22%) Primavera
2 1 (0.61%) Remedy ITSM
Cloud Services
1 20 (12.20%) GCP
2 17 (10.37%) Azure
3 15 (9.15%) AWS
4 14 (8.54%) Google Workspace
5 11 (6.71%) Microsoft 365
6 8 (4.88%) AWS CloudFormation
7 6 (3.66%) SaaS
8 5 (3.05%) Amazon CloudWatch
8 5 (3.05%) Entra ID
8 5 (3.05%) GitHub
9 4 (2.44%) Amazon EC2
9 4 (2.44%) Amazon ECS
9 4 (2.44%) Amazon EKS
9 4 (2.44%) Amazon S3
9 4 (2.44%) AWS Lambda
9 4 (2.44%) GitHub Actions
9 4 (2.44%) Serverless
10 3 (1.83%) Azure DevOps
10 3 (1.83%) IaaS
10 3 (1.83%) Power Platform
Communications & Networking
1 14 (8.54%) VoIP
2 8 (4.88%) WAN
3 6 (3.66%) DNS
3 6 (3.66%) SD-WAN
4 5 (3.05%) DHCP
4 5 (3.05%) LAN
4 5 (3.05%) Network Security
5 4 (2.44%) Internet
5 4 (2.44%) VPN
6 3 (1.83%) Cisco IOS
6 3 (1.83%) Firewall
6 3 (1.83%) MPLS
6 3 (1.83%) Skype
6 3 (1.83%) TCP/IP
7 2 (1.22%) NAS
7 2 (1.22%) SAN
7 2 (1.22%) SSH
7 2 (1.22%) Wi-Fi
7 2 (1.22%) WLAN
Database & Business Intelligence
1 3 (1.83%) SQL Server
2 2 (1.22%) Data Warehouse
2 2 (1.22%) NoSQL
2 2 (1.22%) PostgreSQL
2 2 (1.22%) Power BI
3 1 (0.61%) Oracle Database
3 1 (0.61%) Tableau
Development Applications
1 11 (6.71%) JIRA
2 4 (2.44%) GitLab
2 4 (2.44%) Jenkins
3 1 (0.61%) Git
General
1 57 (34.76%) Social Skills
2 36 (21.95%) Public Sector
3 28 (17.07%) Finance
4 20 (12.20%) Analytical Skills
5 18 (10.98%) Military
6 11 (6.71%) Legal
7 10 (6.10%) Banking
8 6 (3.66%) Telecoms
9 5 (3.05%) Documentation Skills
10 4 (2.44%) Manufacturing
10 4 (2.44%) Organisational Skills
10 4 (2.44%) Presentation Skills
10 4 (2.44%) Retail
11 3 (1.83%) Billing
11 3 (1.83%) Electronics
11 3 (1.83%) Influencing Skills
11 3 (1.83%) Marketing
12 2 (1.22%) Investment Banking
12 2 (1.22%) Local Government
13 1 (0.61%) Publishing
Job Titles
1 26 (15.85%) Analyst
2 23 (14.02%) Architect
3 22 (13.41%) Service Manager
4 18 (10.98%) IT Manager
5 16 (9.76%) Lead
6 15 (9.15%) Service Analyst
6 15 (9.15%) Service Desk Analyst
7 14 (8.54%) Enterprise Architect
8 13 (7.93%) Consultant
9 12 (7.32%) Senior
10 10 (6.10%) IT Services Manager
11 9 (5.49%) ServiceNow Consultant
12 8 (4.88%) Change Manager
13 7 (4.27%) Delivery Manager
13 7 (4.27%) Head of Delivery
13 7 (4.27%) Head of Service Delivery
14 6 (3.66%) ITIL Manager
14 6 (3.66%) Service Transition Manager
14 6 (3.66%) Support Engineer
14 6 (3.66%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (2.44%) .NET
1 4 (2.44%) Kafka
2 2 (1.22%) .NET Framework
2 2 (1.22%) AngularJS
2 2 (1.22%) CSS
2 2 (1.22%) HTML
2 2 (1.22%) Software Packaging
3 1 (0.61%) ARM Templates
3 1 (0.61%) Oracle GoldenGate
Miscellaneous
1 14 (8.54%) Smartphone
2 7 (4.27%) CMDB
3 6 (3.66%) Virtual Team
4 5 (3.05%) Cloud Native
4 5 (3.05%) iPhone
5 4 (2.44%) e-Learning
5 4 (2.44%) Private Cloud
5 4 (2.44%) Self-Motivation
6 3 (1.83%) Data Centre
6 3 (1.83%) iPad
6 3 (1.83%) Mobile App
7 2 (1.22%) Analytical Mindset
7 2 (1.22%) Low-Code
7 2 (1.22%) Management Information System
7 2 (1.22%) Onboarding
8 1 (0.61%) Legacy Systems
8 1 (0.61%) Life Science
8 1 (0.61%) PKI
8 1 (0.61%) Product Ownership
8 1 (0.61%) Renewable Energy
Operating Systems
1 33 (20.12%) Windows
2 17 (10.37%) Android
2 17 (10.37%) Mac OS
3 14 (8.54%) Apple iOS
4 7 (4.27%) Linux
5 6 (3.66%) Windows 10
6 5 (3.05%) Windows Server
7 3 (1.83%) Unix
8 2 (1.22%) Windows Server 2012
9 1 (0.61%) OpenVMS
Processes & Methodologies
1 164 (100.00%) ITIL
2 54 (32.93%) ITSM
3 49 (29.88%) Service Management
4 34 (20.73%) Problem-Solving
5 31 (18.90%) Service Delivery
6 30 (18.29%) Agile
6 30 (18.29%) Continuous Improvement
7 28 (17.07%) Change Management
8 26 (15.85%) Roadmaps
9 25 (15.24%) Stakeholder Management
10 24 (14.63%) Customer Service
11 23 (14.02%) Stakeholder Engagement
12 22 (13.41%) Incident Management
13 21 (12.80%) DevOps
14 18 (10.98%) TOGAF
15 16 (9.76%) Collaborative Working
16 15 (9.15%) CI/CD
16 15 (9.15%) Enterprise Architecture
16 15 (9.15%) IT4IT
17 14 (8.54%) Service Design
Programming Languages
1 6 (3.66%) PowerShell
1 6 (3.66%) Python
2 4 (2.44%) Bash
3 3 (1.83%) SQL
4 1 (0.61%) Korn
4 1 (0.61%) Shell Script
Qualifications
1 68 (41.46%) Security Cleared
2 56 (34.15%) SC Cleared
3 20 (12.20%) Degree
4 15 (9.15%) ISEB
5 7 (4.27%) Azure Certification
6 4 (2.44%) AWS Certification
6 4 (2.44%) DV Cleared
6 4 (2.44%) IBM Certification
7 3 (1.83%) CISA
7 3 (1.83%) Cisco Certification
7 3 (1.83%) ISO 27001 Lead Implementer
7 3 (1.83%) Microsoft Certification
8 2 (1.22%) BPSS Clearance
8 2 (1.22%) CCIE
8 2 (1.22%) CCNP
8 2 (1.22%) MCSE
8 2 (1.22%) PMI Certification
8 2 (1.22%) PMP
9 1 (0.61%) (ISC)2 CCSP
9 1 (0.61%) Master's Degree
Quality Assurance & Compliance
1 17 (10.37%) COBIT
2 13 (7.93%) SLA
3 5 (3.05%) GDPR
3 5 (3.05%) ISO/IEC 27001
4 4 (2.44%) PCI DSS
4 4 (2.44%) Sarbanes-Oxley
5 3 (1.83%) NCSC
6 2 (1.22%) Cyber Essentials
6 2 (1.22%) Data Quality
6 2 (1.22%) QA
7 1 (0.61%) Accessibility
7 1 (0.61%) Government Security Classifications
7 1 (0.61%) ISO/IEC 20000
7 1 (0.61%) NIST
7 1 (0.61%) PMO
System Software
1 13 (7.93%) Active Directory
2 4 (2.44%) Docker
3 2 (1.22%) VMware Infrastructure
4 1 (0.61%) Hyper-V
4 1 (0.61%) IAG
4 1 (0.61%) Oracle RAC
Systems Management
1 13 (7.93%) Terraform
2 10 (6.10%) Ansible
3 7 (4.27%) Kubernetes
4 5 (3.05%) Microsoft Intune
5 2 (1.22%) AirWatch
5 2 (1.22%) SCCM
6 1 (0.61%) Active Directory Federation Services
6 1 (0.61%) Oracle Enterprise Manager
6 1 (0.61%) Oracle RMAN
6 1 (0.61%) SCOM
6 1 (0.61%) Single Sign-On
Vendors
1 37 (22.56%) ServiceNow
2 30 (18.29%) Microsoft
3 18 (10.98%) Google
4 6 (3.66%) Cisco
5 4 (2.44%) IBM
5 4 (2.44%) VMware
6 3 (1.83%) Fortinet
6 3 (1.83%) Remedy
6 3 (1.83%) SAP
6 3 (1.83%) Starlink
7 2 (1.22%) Bloomberg
7 2 (1.22%) BMC
7 2 (1.22%) Computacenter
7 2 (1.22%) Gemalto
7 2 (1.22%) HP
7 2 (1.22%) Juniper
7 2 (1.22%) Kronos
7 2 (1.22%) Palo Alto
7 2 (1.22%) Thales
7 2 (1.22%) Workday