Period
to 18 October 2017

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK
6 months to
18 Oct 2017
Same period 2016 Same period 2015
Rank 382 297 316
Rank change year-on-year -85 +19 +4
Contract jobs citing ITIL Certification 607 875 855
As % of all contract IT jobs advertised in the UK 0.61% 0.82% 0.76%
As % of the Qualifications category 3.29% 3.91% 3.87%
Number of daily rates quoted 408 560 559
UK median daily rate £413 £390 £375
Median daily rate % change year-on-year +5.77% +4.00% -
10th Percentile £155 £213 £163
90th Percentile £550 £538 £525
UK excluding London median daily rate £400 £360 £375
% change year-on-year +11.11% -4.00% +4.17%
Number of hourly rates quoted 21 55 44
UK median hourly rate £17.43 £19.00 £20.75
Median hourly rate % change year-on-year -8.26% -8.43% +40.68%
10th Percentile £12.00 £11.00 £11.25
90th Percentile £55.00 £39.90 £41.85
UK excluding London median hourly rate £16.00 £20.00 £20.00
% change year-on-year -20.00% - +37.93%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 18467 22397 22072
As % of all contract IT jobs advertised in the UK 18.58% 21.02% 19.50%
Number of daily rates quoted 11247 13904 13212
UK median daily rate £425 £405 £400
Median daily rate % change year-on-year +4.94% +1.25% +3.23%
10th Percentile £225 £239 £240
90th Percentile £600 £588 £575
UK excluding London median daily rate £400 £375 £380
% change year-on-year +6.67% -1.19% +4.69%
Number of hourly rates quoted 894 850 1073
UK median hourly rate £27.50 £27.00 £23.00
Median hourly rate % change year-on-year +1.85% +17.39% +17.95%
10th Percentile £12.00 £12.25 £11.50
90th Percentile £50.00 £49.19 £50.00
UK excluding London median hourly rate £30.00 £27.50 £24.22
% change year-on-year +9.09% +13.55% +21.09%

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification.

Contractor daily rate trend for ITIL Certification in the UK

ITIL Certification
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Certification over the 6 months to 18 October 2017.

Contractor daily rate histogram for ITIL Certification in the UK

ITIL Certification
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification.

Contractor hourly rate trend for ITIL Certification in the UK

ITIL Certification
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Certification over the 6 months to 18 October 2017.

Contractor hourly rate histogram for ITIL Certification in the UK

ITIL Certification
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 18 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 582 £413 +3.13% 68
UK excluding London -73 334 £400 +11.11% 51
London -16 267 £425 -5.56% 19
South East -35 115 £413 +10.00% 12
North of England +24 86 £350 - 17
North West +31 57 £365 -5.81% 12
Midlands -41 47 £313 -3.85% 9
South West -7 35 £475 +63.79% 1
East of England -13 31 £348 -18.24% 10
East Midlands -9 28 £288 -19.86% 3
Yorkshire +19 27 £338 +10.20% 5
West Midlands -28 17 £313 -3.85% 6
Scotland -22 16 £264 -17.39%
Northern Ireland -55 4 £390 +27.45%
North East +32 2 £350 +2.94%

For the 6 months to 18 October 2017, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL Certification.

1 607 (100.00%) ITIL
2 173 (28.50%) Service Management
3 155 (25.54%) Finance
4 146 (24.05%) Windows
5 113 (18.62%) Microsoft
6 107 (17.63%) ITSM
7 96 (15.82%) Project Management
8 95 (15.65%) Service Delivery
9 89 (14.66%) Change Management
10 87 (14.33%) Active Directory
11 85 (14.00%) Security Cleared
12 84 (13.84%) Stakeholder Management
13 81 (13.34%) Analytical Skills
14 75 (12.36%) Microsoft Office
15 73 (12.03%) SLA
16 71 (11.70%) PRINCE2
17 70 (11.53%) Degree
18 66 (10.87%) Agile Software Development
19 57 (9.39%) Release Management
20 55 (9.06%) VMware
21 52 (8.57%) Problem Management
22 51 (8.40%) Telecoms
22 51 (8.40%) Windows Server
23 49 (8.07%) SC Cleared
24 48 (7.91%) Service Design
25 47 (7.74%) ServiceNow
26 45 (7.41%) Management Information System
27 43 (7.08%) Cisco
27 43 (7.08%) Incident Management
28 42 (6.92%) Banking

ITIL Certification
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (2.80%) Skype for Business
2 16 (2.64%) MS Exchange
3 13 (2.14%) CMS
4 12 (1.98%) SharePoint
5 8 (1.32%) Exchange Server 2010
6 6 (0.99%) Blackberry Enterprise Server
6 6 (0.99%) IIS
7 5 (0.82%) Confluence
8 3 (0.49%) Exchange Server 2013
8 3 (0.49%) IBM Notes
9 2 (0.33%) DataSynapse
9 2 (0.33%) OpenStack
9 2 (0.33%) Oracle SOA Suite
9 2 (0.33%) SAS
9 2 (0.33%) WebLogic
9 2 (0.33%) WebSphere
9 2 (0.33%) WebSphere Application Server
9 2 (0.33%) WebSphere Process Server
10 1 (0.16%) Apache
10 1 (0.16%) IBM Domino
Applications
1 75 (12.36%) Microsoft Office
2 20 (3.29%) Microsoft Excel
3 17 (2.80%) Microsoft PowerPoint
4 11 (1.81%) MS Visio
5 10 (1.65%) Microsoft Project
6 1 (0.16%) S-PLUS
Business Applications
1 12 (1.98%) Remedy ITSM
2 1 (0.16%) Dynamics CRM
2 1 (0.16%) Oracle Applications
2 1 (0.16%) Oracle EBS
2 1 (0.16%) Oracle Retail
2 1 (0.16%) Sage CRM
2 1 (0.16%) SAP FI
2 1 (0.16%) SAP SD
Cloud Services
1 28 (4.61%) Office 365
2 20 (3.29%) Microsoft Azure
3 13 (2.14%) Amazon AWS
4 10 (1.65%) SaaS
5 6 (0.99%) PaaS
6 4 (0.66%) BPaaS
6 4 (0.66%) G Suite
6 4 (0.66%) IaaS
7 3 (0.49%) Yammer
8 2 (0.33%) Amazon CloudWatch
8 2 (0.33%) AWS CloudFormation
8 2 (0.33%) Cloud Computing
8 2 (0.33%) OpenShift
9 1 (0.16%) Amazon EC2
9 1 (0.16%) Amazon Glacier
9 1 (0.16%) Amazon S3
9 1 (0.16%) Amazon SQS
9 1 (0.16%) AWS CloudTrail
9 1 (0.16%) Virtual Private Cloud
Communications & Networking
1 23 (3.79%) WAN
2 22 (3.62%) DNS
3 21 (3.46%) LAN
4 20 (3.29%) DHCP
5 19 (3.13%) Firewall
5 19 (3.13%) SAN
5 19 (3.13%) VoIP
6 15 (2.47%) TCP/IP
7 14 (2.31%) VPN
8 10 (1.65%) Skype
9 9 (1.48%) Wireless
10 8 (1.32%) NAS
11 6 (0.99%) Fibre Channel
11 6 (0.99%) LDAP
11 6 (0.99%) WebEx
12 5 (0.82%) Cisco Nexus
12 5 (0.82%) Extranet
12 5 (0.82%) SSL
12 5 (0.82%) WLAN
13 4 (0.66%) OSPF
Database & Business Intelligence
1 27 (4.45%) SQL Server
2 8 (1.32%) Oracle Database
3 6 (0.99%) SQL Server Analysis Services
3 6 (0.99%) SQL Server Integration Services
3 6 (0.99%) SQL Server Reporting Services
4 5 (0.82%) SQL Server 2005
4 5 (0.82%) SQL Server 2008
4 5 (0.82%) SQL Server 2012
4 5 (0.82%) SQL Server 2014
5 4 (0.66%) Big Data
5 4 (0.66%) MongoDB
6 3 (0.49%) Data Warehouse
6 3 (0.49%) Oracle Database 12c
7 2 (0.33%) Apache Cassandra
7 2 (0.33%) Hadoop
7 2 (0.33%) MySQL
7 2 (0.33%) Oracle Database 11g
7 2 (0.33%) Relational Database
8 1 (0.16%) Amazon RDS
8 1 (0.16%) Oracle Reports
Development Applications
1 8 (1.32%) JIRA
2 7 (1.15%) Team Foundation Server
3 6 (0.99%) Git (software)
4 4 (0.66%) HP UFT
5 3 (0.49%) Bitbucket
5 3 (0.49%) Jenkins
5 3 (0.49%) Rational DOORS
6 2 (0.33%) Artifactory
6 2 (0.33%) ClearCase
6 2 (0.33%) ClearQuest
6 2 (0.33%) JMeter
6 2 (0.33%) Toad
7 1 (0.16%) Maven
7 1 (0.16%) Oracle Forms
7 1 (0.16%) Selenium
7 1 (0.16%) Sonatype Nexus
7 1 (0.16%) Subversion
7 1 (0.16%) TestRail
General
1 155 (25.54%) Finance
2 51 (8.40%) Telecoms
3 42 (6.92%) Banking
4 20 (3.29%) Manufacturing
5 17 (2.80%) Marketing
6 15 (2.47%) Advertising
6 15 (2.47%) Electronics
7 13 (2.14%) Law
7 13 (2.14%) Retail
8 11 (1.81%) Investment Banking
9 8 (1.32%) Publishing
10 7 (1.15%) Legal
10 7 (1.15%) Military
10 7 (1.15%) Pharmaceutical
11 3 (0.49%) Automotive
12 2 (0.33%) Back Office
12 2 (0.33%) French Language
12 2 (0.33%) Front Office
12 2 (0.33%) German Language
12 2 (0.33%) Multimedia
Job Titles
1 133 (21.91%) Service Manager
2 131 (21.58%) Analyst
3 62 (10.21%) Service Analyst
4 55 (9.06%) Architect
5 42 (6.92%) Service Desk Analyst
6 40 (6.59%) IT Manager
7 37 (6.10%) Service Transition Manager
7 37 (6.10%) Transition Manager
8 35 (5.77%) ITIL Manager
9 32 (5.27%) Project Manager
10 28 (4.61%) IT Services Manager
11 26 (4.28%) ITIL Service Manager
12 25 (4.12%) Services Delivery Manager
13 24 (3.95%) Delivery Manager
13 24 (3.95%) Support Analyst
14 23 (3.79%) Business Analyst
15 21 (3.46%) Incident Manager
15 21 (3.46%) IT Analyst
16 20 (3.29%) Consultant
17 16 (2.64%) Support Engineer
Libraries, Frameworks & Software Standards
1 23 (3.79%) Web Services
2 8 (1.32%) .NET
3 5 (0.82%) AngularJS
3 5 (0.82%) CSS
3 5 (0.82%) HTML
3 5 (0.82%) Middleware
3 5 (0.82%) Software Packaging
3 5 (0.82%) Twitter Bootstrap
3 5 (0.82%) X-Windows
4 3 (0.49%) .NET Framework
4 3 (0.49%) REST
5 2 (0.33%) ISPF
5 2 (0.33%) Oracle GoldenGate
5 2 (0.33%) Sensu
5 2 (0.33%) XML
5 2 (0.33%) XML Messaging
5 2 (0.33%) XMPP
6 1 (0.16%) 802.1X
6 1 (0.16%) YAML
Miscellaneous
1 81 (13.34%) Analytical Skills
2 45 (7.41%) Management Information System
3 38 (6.26%) Data Centre
4 33 (5.44%) Computer Science
5 18 (2.97%) CMDB
6 11 (1.81%) Replication
7 9 (1.48%) Blackberry
7 9 (1.48%) Public Cloud
8 7 (1.15%) PMI
8 7 (1.15%) RSA SecurID
9 6 (0.99%) Enterprise Software
9 6 (0.99%) User Experience
10 5 (0.82%) Clustering
10 5 (0.82%) Driving Licence
10 5 (0.82%) Mainframe
11 4 (0.66%) Greenfield Project
11 4 (0.66%) iPad
11 4 (0.66%) NHS
12 3 (0.49%) FMCG
12 3 (0.49%) iPhone
Operating Systems
1 146 (24.05%) Windows
2 51 (8.40%) Windows Server
3 35 (5.77%) Windows 7
4 31 (5.11%) Windows Server 2008
5 26 (4.28%) Windows Server 2012
6 25 (4.12%) Unix
7 24 (3.95%) Linux
8 18 (2.97%) Windows 10
9 15 (2.47%) Windows Server 2003
10 8 (1.32%) Android
11 7 (1.15%) Mac OS X
12 5 (0.82%) Apple iOS
13 4 (0.66%) AIX
14 3 (0.49%) Mac OS
14 3 (0.49%) Solaris
14 3 (0.49%) Windows XP
15 2 (0.33%) Red Hat Enterprise Linux
16 1 (0.16%) Oracle Linux
16 1 (0.16%) Windows 8
16 1 (0.16%) Windows Embedded Compact
Processes & Methodologies
1 607 (100.00%) ITIL
2 173 (28.50%) Service Management
3 107 (17.63%) ITSM
4 96 (15.82%) Project Management
5 95 (15.65%) Service Delivery
6 89 (14.66%) Change Management
7 84 (13.84%) Stakeholder Management
8 71 (11.70%) PRINCE2
9 66 (10.87%) Agile Software Development
10 57 (9.39%) Release Management
11 52 (8.57%) Problem Management
12 48 (7.91%) Service Design
13 43 (7.08%) Incident Management
14 36 (5.93%) Configuration Management
15 28 (4.61%) Scrum
16 25 (4.12%) Business Intelligence
16 25 (4.12%) Programme Management
17 24 (3.95%) Business Analysis
17 24 (3.95%) Migration
18 23 (3.79%) TOGAF
Programming Languages
1 28 (4.61%) SQL
2 22 (3.62%) PowerShell
3 9 (1.48%) Python
4 8 (1.32%) Java
5 6 (0.99%) T-SQL
6 5 (0.82%) Perl
6 5 (0.82%) Shell Script
7 4 (0.66%) Bash Shell
7 4 (0.66%) C
7 4 (0.66%) VBScript
8 3 (0.49%) C#
8 3 (0.49%) C++
8 3 (0.49%) PL/SQL
9 2 (0.33%) JavaScript
9 2 (0.33%) JCL
9 2 (0.33%) Jython
9 2 (0.33%) Korn
9 2 (0.33%) R
9 2 (0.33%) VB
9 2 (0.33%) VB.NET
Qualifications
1 85 (14.00%) Security Cleared
2 70 (11.53%) Degree
3 49 (8.07%) SC Cleared
4 41 (6.75%) Microsoft Certification
5 33 (5.44%) DV Cleared
6 28 (4.61%) MCSE
7 18 (2.97%) PMI Certification
8 13 (2.14%) Cisco Certification
8 13 (2.14%) PMP
9 12 (1.98%) MCP
10 11 (1.81%) MCSA
11 9 (1.48%) CISSP
11 9 (1.48%) Computer Science Degree
11 9 (1.48%) ISEB
12 8 (1.32%) PRINCE2 Certification
13 7 (1.15%) CCNP
13 7 (1.15%) MCDST
14 6 (0.99%) PRINCE2 Practitioner
15 5 (0.82%) Chartered Engineer
16 4 (0.66%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 73 (12.03%) SLA
2 19 (3.13%) ISO/IEC 27001
3 11 (1.81%) PMO
4 10 (1.65%) QA
5 9 (1.48%) ISO/IEC 20000
6 7 (1.15%) COBIT
7 4 (0.66%) Disclosure Scotland
8 3 (0.49%) Sarbanes-Oxley
9 2 (0.33%) HL7
9 2 (0.33%) ISO 9001
9 2 (0.33%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.16%) GDPR
10 1 (0.16%) GxP
10 1 (0.16%) ISO 9000
10 1 (0.16%) PMBOK
System Software
1 87 (14.33%) Active Directory
2 28 (4.61%) VMware Infrastructure
3 20 (3.29%) Hyper-V
4 12 (1.98%) vSphere
4 12 (1.98%) XenApp
5 4 (0.66%) Docker
5 4 (0.66%) Virtual Desktop
5 4 (0.66%) Virtual Machines
5 4 (0.66%) VMware ESXi
6 3 (0.49%) Oracle RAC
6 3 (0.49%) Virtual Servers
7 2 (0.33%) Microsoft Virtual Server
7 2 (0.33%) Time Sharing Option
8 1 (0.16%) Terminal Server
8 1 (0.16%) XenDesktop
Systems Management
1 28 (4.61%) SCCM
2 8 (1.32%) SCOM
3 6 (0.99%) HP Quality Center
4 5 (0.82%) Microsoft Clustering
5 4 (0.66%) AirWatch
5 4 (0.66%) Ansible
5 4 (0.66%) Puppet
5 4 (0.66%) Systems Management Server (SMS)
6 3 (0.49%) Data Guard
6 3 (0.49%) Forefront Identity Manager
6 3 (0.49%) NetBackup
6 3 (0.49%) Oracle Enterprise Manager
6 3 (0.49%) Oracle RMAN
6 3 (0.49%) Terraform
6 3 (0.49%) vCenter Server
7 2 (0.33%) ArcSight ESM
7 2 (0.33%) Backup Exec
7 2 (0.33%) EMC NetWorker
7 2 (0.33%) Nagios
8 1 (0.16%) Tivoli Storage Manager
Vendors
1 113 (18.62%) Microsoft
2 55 (9.06%) VMware
3 47 (7.74%) ServiceNow
4 43 (7.08%) Cisco
5 41 (6.75%) Citrix
6 25 (4.12%) SAP
7 23 (3.79%) HP
8 20 (3.29%) Oracle
9 16 (2.64%) Remedy
10 12 (1.98%) EMC
11 11 (1.81%) Dell
12 10 (1.65%) SolarWinds
13 9 (1.48%) IBM
13 9 (1.48%) LANDesk
14 8 (1.32%) Avaya
14 8 (1.32%) Fortinet
14 8 (1.32%) NetApp
14 8 (1.32%) Splunk
15 7 (1.15%) BMC
15 7 (1.15%) Google