The median annual salary for a Operational Support Analyst was £40,000 in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 838 898 912
Rank change year-on-year +60 +14  
Permanent jobs requiring an Operational Support Analyst 14 52 42
As % of all permanent IT jobs advertised in the UK 0.016% 0.050% 0.039%
As % of the Job Titles category 0.017% 0.052% 0.041%
Number of salaries quoted 5 47 27
Median salary £40,000 £35,000 £37,500
Median salary % change year-on-year +14.28% -6.66%  
90% offered a salary of more than £39,000 £30,000 £25,250
10% offered a salary of more than £49,000 £55,000 £57,000
UK excluding London median salary £39,000 £35,000 £26,000
% change year-on-year +11.42% +34.61%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82231 100619 103475
As % of all permanent IT job vacancies advertised in the UK 96.28% 96.37% 96.63%
Number of salaries quoted 68306 84262 84520
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Operational Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Operational Support Analyst in the job title.

Job vacancy trend for Operational Support Analyst in the UK

Operational Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst.

Salary trend for Operational Support Analyst in the UK

Operational Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Operational Support Analyst over the 3 months to 29 March 2017.

Salary histogram for Operational Support Analyst in the UK

Operational Support Analyst
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 13 £40,000 +14.28% 1
East of England +19 8 - -
Hertfordshire - 7 - -
Watford - 7 - -
London +53 3 £40,000 -20.00%
West Midlands +28 1 £39,000 +18.18%
Birmingham +19 1 £39,000 +18.18%
Cambridgeshire +13 1 - -
North West - 1 - -
Cheshire - 1 - -
Peterborough - 1 - -
Knutsford - 1 - -

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Operational Support Analyst in the job title.

1 21 (72.41%) SQL
2 17 (58.62%) Microsoft
3 15 (51.72%) Linux
4 14 (48.28%) ITIL
5 13 (44.83%) MS Office
6 12 (41.38%) Oracle
7 11 (37.93%) Java
7 11 (37.93%) Perl
7 11 (37.93%) PHP
7 11 (37.93%) MySQL
7 11 (37.93%) Unix
7 11 (37.93%) JDBC
7 11 (37.93%) FTP
7 11 (37.93%) Solaris
7 11 (37.93%) Problem Management
7 11 (37.93%) Magento
7 11 (37.93%) Bash Shell
8 8 (27.59%) Windows
9 6 (20.69%) SolarWinds
9 6 (20.69%) Agile Software Development
9 6 (20.69%) Windows Server
10 4 (13.79%) Dynatrace
10 4 (13.79%) MS PowerPoint
10 4 (13.79%) .NET
10 4 (13.79%) MS Excel
10 4 (13.79%) Service Delivery
10 4 (13.79%) AS400
10 4 (13.79%) Finance
10 4 (13.79%) BizTalk Server
11 3 (10.34%) Active Directory

Operational Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.79%) BizTalk Server
2 2 (6.90%) Confluence
2 2 (6.90%) SharePoint
3 1 (3.45%) Exchange Server 2007
3 1 (3.45%) Exchange Server 2010
3 1 (3.45%) IIS
3 1 (3.45%) MS Exchange
Applications
1 13 (44.83%) MS Office
2 4 (13.79%) MS Excel
2 4 (13.79%) MS PowerPoint
3 2 (6.90%) MS Visio
Business Applications
1 11 (37.93%) Magento
2 2 (6.90%) Postilion
Cloud Services
1 2 (6.90%) Amazon AWS
1 2 (6.90%) Microsoft Azure
2 1 (3.45%) Office 365
2 1 (3.45%) OneDrive
Communications & Networking
1 11 (37.93%) FTP
2 2 (6.90%) LAN
2 2 (6.90%) NAS
2 2 (6.90%) SAN
3 1 (3.45%) DHCP
3 1 (3.45%) DNS
3 1 (3.45%) Firewall
3 1 (3.45%) NetScaler
3 1 (3.45%) TCP/IP
3 1 (3.45%) Wi-Fi
3 1 (3.45%) Wireless
Database & Business Intelligence
1 11 (37.93%) MySQL
2 3 (10.34%) SQL Server
3 2 (6.90%) Crystal Reports
3 2 (6.90%) Data Warehouse
3 2 (6.90%) QlikView
3 2 (6.90%) RDBMS
3 2 (6.90%) Relational Database
3 2 (6.90%) SQL Server 2008
3 2 (6.90%) SQL Server Reporting Services
Development Applications
1 2 (6.90%) Atlassian Bamboo
1 2 (6.90%) JIRA
1 2 (6.90%) Subversion
2 1 (3.45%) Visual Studio
General
1 4 (13.79%) Finance
2 2 (6.90%) Automotive
2 2 (6.90%) Back Office
3 1 (3.45%) Advertising
3 1 (3.45%) Manufacturing
3 1 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 11 (37.93%) JDBC
2 4 (13.79%) .NET
3 2 (6.90%) Middleware
4 1 (3.45%) Web Services
Miscellaneous
1 4 (13.79%) AS400
2 2 (6.90%) Linux Command Line
2 2 (6.90%) SWIFT
3 1 (3.45%) Analytical Skills
3 1 (3.45%) Data Centre
3 1 (3.45%) Enterprise Software
3 1 (3.45%) Management Information System
3 1 (3.45%) Security Operations Centre
Operating Systems
1 15 (51.72%) Linux
2 11 (37.93%) Solaris
2 11 (37.93%) Unix
3 8 (27.59%) Windows
4 6 (20.69%) Windows Server
5 1 (3.45%) Windows 7
5 1 (3.45%) Windows Server 2003
5 1 (3.45%) Windows Server 2008
5 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 14 (48.28%) ITIL
2 11 (37.93%) Problem Management
3 6 (20.69%) Agile Software Development
4 4 (13.79%) Service Delivery
5 2 (6.90%) Anti-Money Laundering
5 2 (6.90%) Business Intelligence
5 2 (6.90%) Cash Management
5 2 (6.90%) Data Analysis
5 2 (6.90%) Data Integration
5 2 (6.90%) ERP
5 2 (6.90%) Migration
5 2 (6.90%) Network Management
5 2 (6.90%) Performance Analysis
5 2 (6.90%) System Testing
6 1 (3.45%) Compliance Management
6 1 (3.45%) Identity Access Management
6 1 (3.45%) Line Management
6 1 (3.45%) Security Operations
6 1 (3.45%) Software Asset Management
6 1 (3.45%) Web Operations
Programming Languages
1 21 (72.41%) SQL
2 11 (37.93%) Bash Shell
2 11 (37.93%) Java
2 11 (37.93%) Perl
2 11 (37.93%) PHP
3 2 (6.90%) T-SQL
4 1 (3.45%) PowerShell
Qualifications
1 2 (6.90%) ITIL Foundation Certificate
2 1 (3.45%) Degree
2 1 (3.45%) MCSA
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.45%) ISO/IEC 27001
1 1 (3.45%) PMO
System Software
1 3 (10.34%) Active Directory
2 2 (6.90%) Cronacle
3 1 (3.45%) Citrix Presentation Server
3 1 (3.45%) XenApp
Systems Management
1 1 (3.45%) Backup Exec
1 1 (3.45%) ZABBIX
Vendors
1 17 (58.62%) Microsoft
2 12 (41.38%) Oracle
3 6 (20.69%) SolarWinds
4 4 (13.79%) Dynatrace
5 2 (6.90%) ServiceNow
5 2 (6.90%) SmartStream
5 2 (6.90%) Splunk
5 2 (6.90%) Tableau
6 1 (3.45%) AppSense
6 1 (3.45%) Atlassian
6 1 (3.45%) Citrix
6 1 (3.45%) CommVault
6 1 (3.45%) Google
6 1 (3.45%) Veritas
6 1 (3.45%) VMware
Nottingham, Nottinghamshire
MHR
Salary: Competitive Salary, Free Parking, 25 Days Holiday, Free Training
Posted: 7 days ago