The median annual salary for an Operational Support Analyst was £32,500 in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 867 881 925
Rank change year-on-year +14 +44  
Permanent jobs requiring an Operational Support Analyst 16 42 50
As % of all permanent IT jobs advertised in the UK 0.018% 0.043% 0.045%
As % of the Job Titles category 0.019% 0.044% 0.047%
Number of salaries quoted 16 36 31
Median salary £32,500 £50,000 £35,000
Median salary % change year-on-year -35.00% +42.85%  
90% offered a salary of more than £21,250 £30,000 £25,000
10% offered a salary of more than £40,000 £65,000 £50,000
UK excluding London median salary £34,750 £33,992 £26,000
% change year-on-year +2.23% +30.73%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84418 95048 107138
As % of all permanent IT job vacancies advertised in the UK 95.97% 96.53% 96.59%
Number of salaries quoted 69006 80088 88313
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Operational Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Operational Support Analyst in the job title.

Job vacancy trend for Operational Support Analyst in the UK

Operational Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst.

Salary trend for Operational Support Analyst in the UK

Operational Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Operational Support Analyst over the 3 months to 24 June 2017.

Salary histogram for Operational Support Analyst in the UK

Operational Support Analyst
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 16 £32,500 -35.00% 4
London +12 12 £32,500 -35.00% 2
East of England 0 2 £40,000 -13.04% 1
East Midlands - 2 £29,500 -
Northamptonshire - 2 £29,500 -
Hertfordshire - 2 £40,000 - 1
Watford - 2 £40,000 -
Northampton - 2 £29,500 -

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Operational Support Analyst in the job title.

1 14 (46.67%) SQL
1 14 (46.67%) Linux
2 13 (43.33%) Microsoft Office
2 13 (43.33%) Unix
2 13 (43.33%) Microsoft
3 11 (36.67%) Finance
4 9 (30.00%) Oracle
4 9 (30.00%) ITIL
5 8 (26.67%) Java
5 8 (26.67%) Banking
6 7 (23.33%) Problem Management
6 7 (23.33%) Bash Shell
6 7 (23.33%) Magento
6 7 (23.33%) Perl
6 7 (23.33%) PHP
6 7 (23.33%) MySQL
6 7 (23.33%) JDBC
6 7 (23.33%) Windows
6 7 (23.33%) Solaris
6 7 (23.33%) FTP
7 6 (20.00%) Data Entry
7 6 (20.00%) SWIFT
8 5 (16.67%) Microsoft Excel
8 5 (16.67%) Windows Server
9 4 (13.33%) SQL Server
9 4 (13.33%) Retail
10 3 (10.00%) VMware
10 3 (10.00%) NAS
10 3 (10.00%) Computer Science
10 3 (10.00%) SolarWinds

Operational Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.67%) Confluence
2 1 (3.33%) Exchange Server 2007
2 1 (3.33%) Exchange Server 2010
2 1 (3.33%) IIS
2 1 (3.33%) JBoss
2 1 (3.33%) MS Exchange
2 1 (3.33%) Tomcat
Applications
1 13 (43.33%) Microsoft Office
2 5 (16.67%) Microsoft Excel
3 2 (6.67%) Microsoft PowerPoint
3 2 (6.67%) MS Visio
Business Applications
1 7 (23.33%) Magento
2 2 (6.67%) Postilion
3 1 (3.33%) Siebel CRM
Cloud Services
1 1 (3.33%) Amazon AWS
1 1 (3.33%) Microsoft Azure
1 1 (3.33%) Office 365
1 1 (3.33%) OneDrive
Communications & Networking
1 7 (23.33%) FTP
2 3 (10.00%) NAS
3 2 (6.67%) LAN
3 2 (6.67%) SAN
4 1 (3.33%) DHCP
4 1 (3.33%) DNS
4 1 (3.33%) Firewall
4 1 (3.33%) Intranet
4 1 (3.33%) NetScaler
4 1 (3.33%) TCP/IP
4 1 (3.33%) Wi-Fi
4 1 (3.33%) Wireless
Database & Business Intelligence
1 7 (23.33%) MySQL
2 4 (13.33%) SQL Server
3 3 (10.00%) SQL Server 2008
4 1 (3.33%) Oracle Database
Development Applications
1 2 (6.67%) JIRA
2 1 (3.33%) Visual Studio
General
1 11 (36.67%) Finance
2 8 (26.67%) Banking
3 4 (13.33%) Retail
4 3 (10.00%) Manufacturing
5 2 (6.67%) Automotive
5 2 (6.67%) Back Office
6 1 (3.33%) Advertising
6 1 (3.33%) Marketing
Libraries, Frameworks & Software Standards
1 7 (23.33%) JDBC
2 1 (3.33%) Web Services
Miscellaneous
1 6 (20.00%) SWIFT
2 3 (10.00%) Computer Science
2 3 (10.00%) Enterprise Software
3 2 (6.67%) Analytical Skills
3 2 (6.67%) Management Information System
4 1 (3.33%) Blackberry
4 1 (3.33%) Data Centre
4 1 (3.33%) Digital Media
Operating Systems
1 14 (46.67%) Linux
2 13 (43.33%) Unix
3 7 (23.33%) Solaris
3 7 (23.33%) Windows
4 5 (16.67%) Windows Server
5 1 (3.33%) Windows Server 2003
5 1 (3.33%) Windows Server 2008
5 1 (3.33%) Windows Server 2012
Processes & Methodologies
1 9 (30.00%) ITIL
2 7 (23.33%) Problem Management
3 6 (20.00%) Data Entry
4 3 (10.00%) CRM
5 2 (6.67%) Agile Software Development
5 2 (6.67%) B2C
5 2 (6.67%) Business Continuity
5 2 (6.67%) Capacity Management
5 2 (6.67%) Data Management
5 2 (6.67%) ERP
5 2 (6.67%) Network Management
5 2 (6.67%) Test Scripting
6 1 (3.33%) Ad Operations
6 1 (3.33%) Analytics
6 1 (3.33%) Business Transformation
6 1 (3.33%) Line Management
6 1 (3.33%) Presales
6 1 (3.33%) Prototyping
6 1 (3.33%) Software Asset Management
6 1 (3.33%) Web Operations
Programming Languages
1 14 (46.67%) SQL
2 8 (26.67%) Java
3 7 (23.33%) Bash Shell
3 7 (23.33%) Perl
3 7 (23.33%) PHP
4 1 (3.33%) PowerShell
4 1 (3.33%) VBA
Qualifications
1 2 (6.67%) Degree
1 2 (6.67%) ITIL Foundation Certificate
2 1 (3.33%) MCSA
2 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.33%) SLA
System Software
1 2 (6.67%) Citrix Presentation Server
1 2 (6.67%) Hyper-V
1 2 (6.67%) VMware Infrastructure
2 1 (3.33%) Active Directory
2 1 (3.33%) XenApp
Systems Management
1 1 (3.33%) Backup Exec
1 1 (3.33%) HP SIM
1 1 (3.33%) ZABBIX
Vendors
1 13 (43.33%) Microsoft
2 9 (30.00%) Oracle
3 3 (10.00%) SolarWinds
3 3 (10.00%) VMware
4 2 (6.67%) Citrix
4 2 (6.67%) ServiceNow
4 2 (6.67%) Splunk
5 1 (3.33%) AppSense
5 1 (3.33%) Avaya
5 1 (3.33%) Cisco
5 1 (3.33%) CommVault
5 1 (3.33%) HP
5 1 (3.33%) SAP
5 1 (3.33%) Siebel
5 1 (3.33%) Veritas
5 1 (3.33%) Wyse
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Salary: 7% Bonus + Pension & Onsite gym
Posted: 10 days ago
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Salary: Competitive plus benefits
Posted: 10 days ago
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