Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 6 August 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Aug 2026
Same period 2025 Same period 2024
Rank 338 270 296
Rank change year-on-year -68 +26 -36
Contract jobs citing Problem Management 370 320 295
As % of all contract jobs in the UK 0.69% 0.97% 0.75%
As % of the Processes & Methodologies category 0.82% 1.07% 0.88%
Number of daily rates quoted 227 192 189
10th Percentile £263 £313 £349
25th Percentile £400 £374 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £569 £538 £538
90th Percentile £672 £611 £613
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% -1.40%
Number of hourly rates quoted 27 14 8
10th Percentile £18.02 - £14.17
25th Percentile £18.75 £16.84 £22.67
Median hourly rate £25.47 £22.42 £27.25
Median % change year-on-year +13.61% -17.74% +99.49%
75th Percentile £49.55 £38.66 £44.81
90th Percentile £67.84 £47.12 £70.94
UK excluding London median hourly rate £25.47 £20.83 £27.00
% change year-on-year +22.25% -22.85% +97.66%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,262 29,771 33,475
As % of all contract IT jobs advertised in the UK 84.91% 90.46% 85.59%
Number of daily rates quoted 27,917 18,660 21,435
10th Percentile £325 £300 £310
25th Percentile £420 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -4.55%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,788 1,660 1,878
10th Percentile £14.46 £14.20 £14.00
25th Percentile £19.33 £17.30 £18.15
Median hourly rate £43.96 £25.15 £40.33
Median % change year-on-year +74.79% -37.63% -5.12%
75th Percentile £68.00 £50.00 £64.13
90th Percentile £82.25 £68.00 £74.46
UK excluding London median hourly rate £43.96 £23.30 £40.94
% change year-on-year +88.67% -43.09% +3.38%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 6 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 6 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 6 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -37 334 £475 +5.56% 158
UK excluding London -91 207 £475 +5.56% 132
London -16 140 £500 +5.26% 55
Work from Home -42 100 £488 +8.33% 55
Midlands -17 68 £475 +2.37% 19
West Midlands -24 61 £475 +5.79% 14
North of England -89 60 £475 +23.70% 34
Yorkshire -42 36 £500 +28.87% 9
South East -42 33 £519 +3.75% 34
North West -79 23 £408 +25.54% 21
Scotland -16 20 £500 +7.64% 8
South West -40 19 £400 -17.95% 14
East of England -21 9 £400 -20.00% 7
East Midlands -4 7 - - 5
Wales -9 4 £750 +100.00% 7
North East -40 1 £400 -38.46% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.95%) Confluence
2 16 (4.32%) SharePoint
3 14 (3.78%) Microsoft Exchange
4 11 (2.97%) SAS
5 4 (1.08%) Adobe Experience Manager
5 4 (1.08%) IIS
6 3 (0.81%) Apache Airflow
6 3 (0.81%) NetWeaver
6 3 (0.81%) Oracle Self-Service HR
7 2 (0.54%) Apache
7 2 (0.54%) Oracle Workflow
7 2 (0.54%) WebSphere
8 1 (0.27%) Exchange Server 2010
8 1 (0.27%) HCL Notes
8 1 (0.27%) IBM HTTP Server
8 1 (0.27%) Smallworld
8 1 (0.27%) WebSphere Application Server
Applications
1 28 (7.57%) Microsoft Office
2 11 (2.97%) Microsoft Excel
3 2 (0.54%) MS Visio
4 1 (0.27%) Chatbot
4 1 (0.27%) Maple
Business Applications
1 17 (4.59%) Remedy ITSM
2 3 (0.81%) SAP S/4HANA
3 2 (0.54%) NetSuite
3 2 (0.54%) Oracle Assets
3 2 (0.54%) Oracle Cash Management
3 2 (0.54%) Oracle Payables
3 2 (0.54%) Oracle Procure-to-Pay
3 2 (0.54%) Oracle Receivables
4 1 (0.27%) iTrent
4 1 (0.27%) Oracle BRM
4 1 (0.27%) Oracle General Ledger
4 1 (0.27%) Primavera
4 1 (0.27%) SAP BRIM
4 1 (0.27%) SAP ERP
4 1 (0.27%) SAP FI
4 1 (0.27%) SAP FI-CA
4 1 (0.27%) SAP FS
4 1 (0.27%) Unit4 Business World
Cloud Services
1 82 (22.16%) Azure
2 53 (14.32%) AWS
3 48 (12.97%) Microsoft 365
4 47 (12.70%) Entra ID
5 26 (7.03%) GitHub
6 23 (6.22%) Azure DevOps
7 20 (5.41%) GitHub Actions
8 17 (4.59%) Amazon CloudWatch
9 16 (4.32%) Power Platform
10 15 (4.05%) OneDrive
11 14 (3.78%) Amazon EC2
11 14 (3.78%) Amazon EKS
11 14 (3.78%) Amazon S3
12 13 (3.51%) Amazon ECS
12 13 (3.51%) Virtual Private Cloud
13 12 (3.24%) AWS Lambda
13 12 (3.24%) Serverless
14 11 (2.97%) AWS CodePipeline
15 10 (2.70%) AWS CloudFormation
15 10 (2.70%) GCP
Communications & Networking
1 43 (11.62%) DNS
2 34 (9.19%) Firewall
3 27 (7.30%) DHCP
4 18 (4.86%) VPN
5 15 (4.05%) Wi-Fi
6 14 (3.78%) Network Security
6 14 (3.78%) SAN
7 12 (3.24%) LAN
8 10 (2.70%) WAN
9 9 (2.43%) TCP/IP
9 9 (2.43%) Wireless
10 8 (2.16%) Kerberos
11 7 (1.89%) NAS
11 7 (1.89%) VLAN
12 6 (1.62%) Cisco IOS
13 4 (1.08%) HTTP
13 4 (1.08%) MPLS
14 3 (0.81%) NGFW
15 2 (0.54%) Internet
15 2 (0.54%) SD-WAN
Database & Business Intelligence
1 16 (4.32%) Power BI
1 16 (4.32%) SQL Server
2 12 (3.24%) Data Warehouse
3 11 (2.97%) MySQL
4 9 (2.43%) Metadata
5 8 (2.16%) Oracle Database
6 7 (1.89%) Data Lake
6 7 (1.89%) NoSQL
6 7 (1.89%) Pentaho
6 7 (1.89%) Relational Database
7 6 (1.62%) Db2
8 5 (1.35%) SAP HANA
9 3 (0.81%) Amazon Redshift
9 3 (0.81%) Oracle BI Publisher
9 3 (0.81%) Oracle Reports
9 3 (0.81%) SQL Server Integration Services
9 3 (0.81%) Tableau
10 2 (0.54%) BusinessObjects
10 2 (0.54%) SQL Server Reporting Services
10 2 (0.54%) Sybase ASE
Development Applications
1 59 (15.95%) JIRA
2 18 (4.86%) Jenkins
3 15 (4.05%) GitLab
4 13 (3.51%) Bitbucket
5 9 (2.43%) Git
6 4 (1.08%) Jaeger
6 4 (1.08%) Maven
7 3 (0.81%) SonarQube
8 1 (0.27%) Artifactory
8 1 (0.27%) Introscope
8 1 (0.27%) MSI
8 1 (0.27%) Sonatype Nexus
General
1 162 (43.78%) Social Skills
2 79 (21.35%) Finance
3 56 (15.14%) Analytical Skills
4 42 (11.35%) Public Sector
5 27 (7.30%) Banking
6 15 (4.05%) Legal
7 12 (3.24%) Documentation Skills
7 12 (3.24%) Influencing Skills
8 11 (2.97%) Organisational Skills
8 11 (2.97%) Retail
8 11 (2.97%) Telecoms
9 9 (2.43%) Law
10 7 (1.89%) Military
11 6 (1.62%) Front Office
12 4 (1.08%) Financial Institution
12 4 (1.08%) Local Government
12 4 (1.08%) Police
13 3 (0.81%) Corporate Banking
13 3 (0.81%) Inclusion and Diversity
13 3 (0.81%) Presentation Skills
Job Titles
1 51 (13.78%) Support Engineer
2 33 (8.92%) Analyst
3 29 (7.84%) Architect
4 28 (7.57%) Senior
5 26 (7.03%) Service Manager
6 24 (6.49%) Lead
7 23 (6.22%) Incident Manager
7 23 (6.22%) IT Support
8 22 (5.95%) Infrastructure Engineer
9 18 (4.86%) IT Engineer
10 16 (4.32%) IT Support Engineer
10 16 (4.32%) Major Incident Manager
11 15 (4.05%) Cloud Engineer
11 15 (4.05%) Consultant
12 13 (3.51%) Administrator
13 12 (3.24%) Developer
13 12 (3.24%) Network Engineer
13 12 (3.24%) Scrum Master
13 12 (3.24%) Solutions Architect
14 10 (2.70%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (3.78%) Middleware
2 12 (3.24%) REST
3 9 (2.43%) AWS CDK
3 9 (2.43%) LDAP
3 9 (2.43%) Web Services
4 8 (2.16%) CSS
4 8 (2.16%) Microsoft Graph
4 8 (2.16%) XML
5 7 (1.89%) .NET
6 6 (1.62%) OpenTelemetry
6 6 (1.62%) SAP Basis
6 6 (1.62%) Software Packaging
7 5 (1.35%) Jakarta EE
7 5 (1.35%) SOAP
7 5 (1.35%) Spring
8 4 (1.08%) Ajax
8 4 (1.08%) HTML
8 4 (1.08%) jQuery
8 4 (1.08%) Sass
8 4 (1.08%) Spring MVC
Miscellaneous
1 27 (7.30%) Onboarding
2 23 (6.22%) Product Ownership
3 18 (4.86%) Data Centre
4 16 (4.32%) CMDB
5 14 (3.78%) Distributed Systems
6 12 (3.24%) Analytical Mindset
6 12 (3.24%) Data Protection Act
6 12 (3.24%) PKI
7 11 (2.97%) Mainframe
7 11 (2.97%) Management Information System
8 10 (2.70%) Cloud Native
8 10 (2.70%) Private Cloud
9 9 (2.43%) Security Posture
10 8 (2.16%) Enterprise Software
10 8 (2.16%) Hybrid Cloud
10 8 (2.16%) Smartphone
11 7 (1.89%) Autonomous Agent
11 7 (1.89%) Clustering
11 7 (1.89%) Replication
12 5 (1.35%) Public Cloud
Operating Systems
1 103 (27.84%) Windows
2 53 (14.32%) Linux
3 33 (8.92%) Windows Server
4 20 (5.41%) Unix
5 12 (3.24%) Red Hat Enterprise Linux
5 12 (3.24%) Windows 10
6 10 (2.70%) Android
7 9 (2.43%) zOS
8 8 (2.16%) Windows Server 2019
9 5 (1.35%) Windows 7
10 4 (1.08%) Apple iOS
10 4 (1.08%) Windows Server 2012
11 2 (0.54%) Mac OS
11 2 (0.54%) Windows Server 2016
11 2 (0.54%) Windows XP
12 1 (0.27%) AIX
12 1 (0.27%) Ubuntu
Processes & Methodologies
1 174 (47.03%) ITIL
2 112 (30.27%) ITSM
3 104 (28.11%) Continuous Improvement
4 103 (27.84%) Change Management
4 103 (27.84%) Service Management
5 85 (22.97%) Incident Management
6 84 (22.70%) Agile
7 83 (22.43%) Stakeholder Management
8 69 (18.65%) Root Cause Analysis
9 66 (17.84%) Problem-Solving
9 66 (17.84%) Service Delivery
10 65 (17.57%) DevOps
11 47 (12.70%) CI/CD
12 46 (12.43%) Decision-Making
13 34 (9.19%) Incident Response
13 34 (9.19%) Migration
14 32 (8.65%) Customer Service
14 32 (8.65%) Infrastructure Engineering
14 32 (8.65%) Stakeholder Engagement
15 31 (8.38%) Major Incident Management
Programming Languages
1 43 (11.62%) SQL
2 41 (11.08%) Python
3 36 (9.73%) PowerShell
4 27 (7.30%) Java
5 24 (6.49%) Bash
6 13 (3.51%) C#
7 12 (3.24%) JavaScript
8 6 (1.62%) PL/SQL
8 6 (1.62%) T-SQL
9 5 (1.35%) JCL
10 4 (1.08%) Go
11 2 (0.54%) Bicep
11 2 (0.54%) Perl
11 2 (0.54%) PHP
11 2 (0.54%) REXX
11 2 (0.54%) Shell Script
12 1 (0.27%) Apex Code
12 1 (0.27%) Scala
12 1 (0.27%) TypeScript
12 1 (0.27%) VBScript
Qualifications
1 124 (33.51%) Security Cleared
2 93 (25.14%) SC Cleared
3 34 (9.19%) Degree
4 33 (8.92%) DV Cleared
5 14 (3.78%) ITIL Certification
6 12 (3.24%) BPSS Clearance
7 11 (2.97%) SAFe Agilist
8 9 (2.43%) AWS Certified Cloud Practitioner
9 8 (2.16%) Cisco Certification
9 8 (2.16%) ITIL Foundation Certificate
10 7 (1.89%) CCNA
10 7 (1.89%) Microsoft Certification
11 6 (1.62%) Computer Science Degree
11 6 (1.62%) MCSE
12 5 (1.35%) CISSP
12 5 (1.35%) Master's Degree
12 5 (1.35%) PMI Certification
12 5 (1.35%) VMware Certified Professional (VCP)
13 4 (1.08%) CCNP
13 4 (1.08%) PMP
Quality Assurance & Compliance
1 56 (15.14%) SLA
2 14 (3.78%) Data Quality
2 14 (3.78%) ISO/IEC 27001
3 8 (2.16%) PCI DSS
4 7 (1.89%) Cyber Essentials
4 7 (1.89%) GDPR
5 6 (1.62%) NIST
6 5 (1.35%) GRC
7 4 (1.08%) QA
8 3 (0.81%) Actionable Recommendations
8 3 (0.81%) COBIT
9 2 (0.54%) ISO/IEC 20000
9 2 (0.54%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.27%) Accessibility
10 1 (0.27%) Disclosure Scotland
10 1 (0.27%) ISO 22301
10 1 (0.27%) ISO 9001
10 1 (0.27%) NCSC
10 1 (0.27%) Sarbanes-Oxley
10 1 (0.27%) WCAG
System Software
1 70 (18.92%) Active Directory
2 26 (7.03%) VMware Infrastructure
3 20 (5.41%) Docker
4 17 (4.59%) NFS
5 11 (2.97%) Hyper-V
5 11 (2.97%) VMware ESXi
6 6 (1.62%) vSphere
7 5 (1.35%) Time Sharing Option
8 4 (1.08%) Virtual Machines
9 3 (0.81%) Firmware
9 3 (0.81%) VMware NSX
10 2 (0.54%) Oracle RAC
10 2 (0.54%) UAG
10 2 (0.54%) VMware Workstation
10 2 (0.54%) XenApp
10 2 (0.54%) XenDesktop
11 1 (0.27%) ACF2
11 1 (0.27%) Active Directory Lightweight Directory Services
11 1 (0.27%) BitLocker
11 1 (0.27%) Virtual Desktop
Systems Management
1 23 (6.22%) Terraform
2 20 (5.41%) Microsoft Intune
3 18 (4.86%) Kubernetes
3 18 (4.86%) SCCM
4 14 (3.78%) Ansible
5 11 (2.97%) vCenter Server
6 8 (2.16%) Grafana
7 7 (1.89%) SCOM
8 6 (1.62%) Prometheus
8 6 (1.62%) Red Hat Satellite
9 5 (1.35%) Cisco Prime
9 5 (1.35%) Podman
9 5 (1.35%) Tivoli Storage Manager
10 4 (1.08%) CA Single Sign-On
10 4 (1.08%) Istio
11 3 (0.81%) Rancher
12 2 (0.54%) Active Directory Federation Services
12 2 (0.54%) Avamar
12 2 (0.54%) Failover Clustering
12 2 (0.54%) Progress Chef
Vendors
1 85 (22.97%) ServiceNow
2 69 (18.65%) Microsoft
3 35 (9.46%) VMware
4 27 (7.30%) Oracle
5 25 (6.76%) Cisco
6 22 (5.95%) Remedy
7 14 (3.78%) Broadcom
8 12 (3.24%) IBM
9 11 (2.97%) Denodo
9 11 (2.97%) SAP
9 11 (2.97%) Splunk
10 10 (2.70%) HP
10 10 (2.70%) Salesforce
11 9 (2.43%) Red Hat
11 9 (2.43%) SolarWinds
12 8 (2.16%) Citrix
12 8 (2.16%) Dynatrace
13 7 (1.89%) Brocade
13 7 (1.89%) Dell
13 7 (1.89%) Sybase