Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 1 May 2026, with comparisons to the same periods in the previous two years.

6 months to
1 May 2026
Same period 2025 Same period 2024
Rank 333 239 238
Rank change year-on-year -94 -1 +12
Contract jobs citing Problem Management 316 327 430
As % of all contract jobs in the UK 0.67% 1.12% 0.99%
As % of the Processes & Methodologies category 0.79% 1.23% 1.14%
Number of daily rates quoted 211 204 252
10th Percentile £304 £302 £313
25th Percentile £400 £379 £400
Median daily rate (50th Percentile) £465 £450 £468
Median % change year-on-year +3.33% -3.95% -6.30%
75th Percentile £580 £550 £507
90th Percentile £671 £601 £600
UK excluding London median daily rate £463 £440 £475
% change year-on-year +5.11% -7.37% +5.56%
Number of hourly rates quoted 16 6 49
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £26.69 £14.16
Median hourly rate £23.45 £39.05 £22.50
Median % change year-on-year -39.94% +73.53% +64.71%
75th Percentile £35.53 £46.47 £25.00
90th Percentile £67.84 £58.75 £45.20
UK excluding London median hourly rate £55.00 £32.30 £18.00
% change year-on-year +70.31% +79.42% +31.77%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 39,989 26,597 37,605
As % of all contract IT jobs advertised in the UK 84.62% 90.89% 86.33%
Number of daily rates quoted 25,206 17,155 24,229
10th Percentile £319 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% -4.55%
75th Percentile £613 £630 £638
90th Percentile £725 £743 £750
UK excluding London median daily rate £488 £485 £500
% change year-on-year +0.62% -3.10% -
Number of hourly rates quoted 2,387 1,068 2,445
10th Percentile £14.99 £14.65 £12.75
25th Percentile £19.96 £18.50 £16.00
Median hourly rate £41.56 £29.00 £35.65
Median % change year-on-year +43.29% -18.65% -4.42%
75th Percentile £66.00 £60.84 £59.95
90th Percentile £78.75 £75.00 £72.50
UK excluding London median hourly rate £43.69 £27.76 £37.18
% change year-on-year +57.38% -25.34% +3.28%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 1 May 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 1 May 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 1 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -81 286 £465 +3.33% 67
UK excluding London -91 180 £463 +5.11% 63
London -47 113 £483 -3.50% 14
Work from Home -22 95 £475 +10.47% 33
Midlands -46 55 £463 -5.03% 13
West Midlands -35 52 £463 -5.03% 10
North of England -79 52 £460 +22.67% 12
Yorkshire -40 34 £488 +30.00% 6
South East -43 32 £392 -13.00% 17
South West -28 29 £475 -2.56% 5
North West -66 17 £401 +10.54% 5
Scotland -17 16 £513 +15.17% 2
Wales -9 3 £750 +106.90% 6
East of England -44 3 £400 -12.71% 9
East Midlands - 3 £400 - 3
Northern Ireland +4 1 - - 1
North East -19 1 £400 -4.99% 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.33%) SharePoint
2 16 (5.06%) Confluence
3 11 (3.48%) SAS
4 8 (2.53%) Microsoft Exchange
5 5 (1.58%) Apache
6 4 (1.27%) Adobe Experience Manager
6 4 (1.27%) IIS
6 4 (1.27%) Oracle Self-Service HR
7 3 (0.95%) Oracle Workflow
8 2 (0.63%) ArcGIS
8 2 (0.63%) Oracle Spatial
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 9 (2.85%) Microsoft Office
2 2 (0.63%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 11 (3.48%) Remedy ITSM
2 4 (1.27%) Oracle Cash Management
2 4 (1.27%) Oracle Payables
2 4 (1.27%) Oracle Receivables
3 3 (0.95%) Oracle Assets
3 3 (0.95%) Oracle Procure-to-Pay
3 3 (0.95%) SAP S/4HANA
4 2 (0.63%) NetSuite
4 2 (0.63%) Oracle General Ledger
5 1 (0.32%) ResourceLink
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 67 (21.20%) Azure
2 40 (12.66%) AWS
3 39 (12.34%) Entra ID
4 38 (12.03%) Microsoft 365
5 24 (7.59%) GitHub
6 22 (6.96%) Azure DevOps
7 16 (5.06%) GCP
7 16 (5.06%) GitHub Actions
8 15 (4.75%) Microsoft Copilot
9 12 (3.80%) OneDrive
10 11 (3.48%) Amazon CloudWatch
10 11 (3.48%) Power Platform
11 10 (3.16%) AWS CloudFormation
11 10 (3.16%) Datadog
11 10 (3.16%) Serverless
12 8 (2.53%) Virtual Private Cloud
13 7 (2.22%) Amazon EC2
13 7 (2.22%) Amazon S3
13 7 (2.22%) AWS Lambda
13 7 (2.22%) IaaS
Communications & Networking
1 30 (9.49%) Firewall
2 18 (5.70%) DNS
3 15 (4.75%) Network Security
4 13 (4.11%) VPN
5 12 (3.80%) TCP/IP
6 11 (3.48%) WAN
7 10 (3.16%) LAN
8 9 (2.85%) DHCP
9 8 (2.53%) MPLS
9 8 (2.53%) SD-WAN
10 6 (1.90%) Cisco Nexus
10 6 (1.90%) NetScaler
10 6 (1.90%) SAN
10 6 (1.90%) Wi-Fi
10 6 (1.90%) Wireless
11 4 (1.27%) Broadband
12 3 (0.95%) Internet
12 3 (0.95%) NAS
12 3 (0.95%) SSL
13 2 (0.63%) NGFW
Database & Business Intelligence
1 11 (3.48%) Data Warehouse
1 11 (3.48%) Power BI
2 10 (3.16%) PostgreSQL
3 8 (2.53%) Metadata
3 8 (2.53%) Oracle Database
4 7 (2.22%) MySQL
4 7 (2.22%) SQL Server
5 6 (1.90%) Relational Database
6 5 (1.58%) Metadata Repository
6 5 (1.58%) SQL Server Integration Services
7 4 (1.27%) MongoDB
7 4 (1.27%) Oracle BI Publisher
7 4 (1.27%) SAP HANA
8 3 (0.95%) Data Lake
8 3 (0.95%) NoSQL
8 3 (0.95%) Oracle Reports
8 3 (0.95%) Pentaho
8 3 (0.95%) Tableau
9 2 (0.63%) Azure SQL Database
9 2 (0.63%) Oracle ODI
Development Applications
1 54 (17.09%) JIRA
2 17 (5.38%) Git
3 15 (4.75%) Jenkins
4 12 (3.80%) GitLab
5 8 (2.53%) Bitbucket
6 4 (1.27%) Jaeger
6 4 (1.27%) Maven
7 3 (0.95%) CircleCI
8 1 (0.32%) Artifactory
8 1 (0.32%) Cypress.io
8 1 (0.32%) Introscope
8 1 (0.32%) JUnit
8 1 (0.32%) Liquibase
8 1 (0.32%) Mockito
8 1 (0.32%) MSI
General
1 104 (32.91%) Social Skills
2 82 (25.95%) Finance
3 42 (13.29%) Analytical Skills
4 39 (12.34%) Public Sector
5 32 (10.13%) Banking
6 19 (6.01%) Legal
7 16 (5.06%) Law
8 11 (3.48%) Retail
9 9 (2.85%) Documentation Skills
10 6 (1.90%) Military
10 6 (1.90%) Telecoms
11 4 (1.27%) Financial Institution
11 4 (1.27%) General Ledger
11 4 (1.27%) Influencing Skills
11 4 (1.27%) Local Government
11 4 (1.27%) Organisational Skills
12 3 (0.95%) Police
13 2 (0.63%) Corporate Banking
13 2 (0.63%) Manufacturing
14 1 (0.32%) Games
Job Titles
1 37 (11.71%) Service Manager
2 34 (10.76%) Analyst
3 26 (8.23%) Architect
4 22 (6.96%) Senior
4 22 (6.96%) Support Engineer
5 21 (6.65%) IT Support
6 19 (6.01%) Lead
7 16 (5.06%) Administrator
8 15 (4.75%) IT Engineer
9 14 (4.43%) Consultant
9 14 (4.43%) IT Support Engineer
10 13 (4.11%) Developer
10 13 (4.11%) Incident Manager
11 12 (3.80%) Service Analyst
12 11 (3.48%) Delivery Manager
13 10 (3.16%) Network Engineer
14 9 (2.85%) Infrastructure Engineer
14 9 (2.85%) Service Desk Analyst
14 9 (2.85%) Solutions Architect
14 9 (2.85%) Support Analyst
Libraries, Frameworks & Software Standards
1 13 (4.11%) Middleware
2 11 (3.48%) Microsoft Graph
2 11 (3.48%) REST
3 7 (2.22%) .NET
3 7 (2.22%) Spring
4 6 (1.90%) AWS CDK
4 6 (1.90%) Kafka
5 5 (1.58%) Oracle Fusion
6 4 (1.27%) AngularJS
6 4 (1.27%) Bootstrap
6 4 (1.27%) CSS
6 4 (1.27%) J2EE
6 4 (1.27%) jQuery
6 4 (1.27%) Loki
6 4 (1.27%) OpenTelemetry
6 4 (1.27%) SAP Basis
6 4 (1.27%) Sass
6 4 (1.27%) Spring MVC
6 4 (1.27%) Web Services
7 3 (0.95%) XML
Miscellaneous
1 18 (5.70%) CMDB
2 15 (4.75%) Data Centre
2 15 (4.75%) Product Ownership
3 14 (4.43%) Cloud Native
4 13 (4.11%) Management Information System
4 13 (4.11%) Onboarding
5 11 (3.48%) Security Posture
6 9 (2.85%) Analytical Mindset
7 8 (2.53%) Hybrid Cloud
8 7 (2.22%) Clustering
8 7 (2.22%) Enterprise Software
8 7 (2.22%) Private Cloud
9 6 (1.90%) Data Protection Act
9 6 (1.90%) Distributed Systems
9 6 (1.90%) Mainframe
9 6 (1.90%) Replication
10 5 (1.58%) PKI
11 3 (0.95%) Autonomous Agent
11 3 (0.95%) Enterprise Storage
11 3 (0.95%) Self-Motivation
Operating Systems
1 62 (19.62%) Windows
2 52 (16.46%) Linux
3 23 (7.28%) Windows Server
4 18 (5.70%) Unix
5 10 (3.16%) Windows 10
6 9 (2.85%) Red Hat Enterprise Linux
6 9 (2.85%) Ubuntu
6 9 (2.85%) zOS
7 5 (1.58%) Windows Server 2012
8 2 (0.63%) Debian
8 2 (0.63%) Windows Server 2016
8 2 (0.63%) Windows Server 2019
9 1 (0.32%) AIX
9 1 (0.32%) Android
9 1 (0.32%) Apple iOS
9 1 (0.32%) CentOS
9 1 (0.32%) Windows 7
9 1 (0.32%) Windows XP
Processes & Methodologies
1 149 (47.15%) ITIL
2 96 (30.38%) Change Management
3 86 (27.22%) Service Management
4 81 (25.63%) Root Cause Analysis
5 79 (25.00%) ITSM
6 74 (23.42%) Continuous Improvement
7 64 (20.25%) Incident Management
8 63 (19.94%) DevOps
9 61 (19.30%) Agile
10 53 (16.77%) Stakeholder Management
11 52 (16.46%) Problem-Solving
12 49 (15.51%) Service Delivery
13 47 (14.87%) CI/CD
14 43 (13.61%) Observability
15 33 (10.44%) Decision-Making
16 30 (9.49%) Incident Response
17 29 (9.18%) Infrastructure as Code
18 22 (6.96%) Data Modelling
19 21 (6.65%) Scrum
19 21 (6.65%) Stakeholder Engagement
Programming Languages
1 42 (13.29%) PowerShell
2 38 (12.03%) SQL
3 27 (8.54%) Python
4 20 (6.33%) Bash
5 19 (6.01%) Java
6 13 (4.11%) C#
7 8 (2.53%) PL/SQL
7 8 (2.53%) Shell Script
8 7 (2.22%) Go
8 7 (2.22%) JavaScript
9 4 (1.27%) JCL
10 2 (0.63%) Perl
10 2 (0.63%) PHP
10 2 (0.63%) TypeScript
11 1 (0.32%) Jython
11 1 (0.32%) Korn
11 1 (0.32%) Kusto Query Language
11 1 (0.32%) REXX
11 1 (0.32%) T-SQL
Qualifications
1 119 (37.66%) Security Cleared
2 98 (31.01%) SC Cleared
3 32 (10.13%) DV Cleared
4 20 (6.33%) Degree
5 10 (3.16%) ITIL Certification
6 7 (2.22%) Cisco Certification
6 7 (2.22%) SAFe Agilist
7 6 (1.90%) AWS Certified Cloud Practitioner
7 6 (1.90%) BPSS Clearance
7 6 (1.90%) CCNA
7 6 (1.90%) ITIL Foundation Certificate
7 6 (1.90%) Microsoft Certification
8 5 (1.58%) MCSE
9 4 (1.27%) CCNP
9 4 (1.27%) Master's Degree
10 3 (0.95%) Azure Certification
10 3 (0.95%) PMI Certification
10 3 (0.95%) RHCA
10 3 (0.95%) VMware Certified Professional (VCP)
11 2 (0.63%) A+ Certification
Quality Assurance & Compliance
1 47 (14.87%) SLA
2 12 (3.80%) ISO/IEC 27001
3 9 (2.85%) GDPR
4 8 (2.53%) Data Quality
5 7 (2.22%) PCI DSS
6 6 (1.90%) Cyber Essentials
6 6 (1.90%) GRC
7 4 (1.27%) NIST
7 4 (1.27%) Sarbanes-Oxley
8 2 (0.63%) Actionable Recommendations
8 2 (0.63%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.63%) QA
9 1 (0.32%) COBIT
9 1 (0.32%) Disclosure Scotland
9 1 (0.32%) ISO 22301
9 1 (0.32%) SOC 2
System Software
1 45 (14.24%) Active Directory
2 26 (8.23%) Docker
3 14 (4.43%) VMware Infrastructure
4 7 (2.22%) Hyper-V
5 6 (1.90%) NFS
6 5 (1.58%) Virtual Desktop
7 4 (1.27%) Time Sharing Option
8 3 (0.95%) Virtual Machines
8 3 (0.95%) XenApp
8 3 (0.95%) XenDesktop
9 2 (0.63%) Oracle RAC
9 2 (0.63%) VMware Workstation
Systems Management
1 25 (7.91%) Kubernetes
2 23 (7.28%) Terraform
3 20 (6.33%) Grafana
4 16 (5.06%) Ansible
5 14 (4.43%) Prometheus
6 12 (3.80%) SCCM
7 9 (2.85%) Cisco Prime
7 9 (2.85%) Microsoft Intune
8 4 (1.27%) Istio
8 4 (1.27%) Podman
8 4 (1.27%) Tivoli Storage Manager
9 3 (0.95%) Active Directory Federation Services
9 3 (0.95%) EMC NetWorker
9 3 (0.95%) Rancher
9 3 (0.95%) Single Sign-On
9 3 (0.95%) WSUS
10 2 (0.63%) AirWatch
10 2 (0.63%) NetBackup
10 2 (0.63%) Oracle RMAN
10 2 (0.63%) PaperCut
Vendors
1 63 (19.94%) ServiceNow
2 52 (16.46%) Microsoft
3 30 (9.49%) Oracle
4 20 (6.33%) Cisco
4 20 (6.33%) VMware
5 17 (5.38%) Splunk
6 15 (4.75%) Remedy
7 12 (3.80%) Red Hat
8 11 (3.48%) Dell
9 10 (3.16%) AppDynamics
9 10 (3.16%) Citrix
10 9 (2.85%) BMC
11 8 (2.53%) Dynatrace
11 8 (2.53%) IBM
11 8 (2.53%) SAP
12 7 (2.22%) Aruba
12 7 (2.22%) Broadcom
12 7 (2.22%) Brocade
12 7 (2.22%) Denodo
12 7 (2.22%) Fortinet