Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 8 October 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Oct 2026
Same period 2025 Same period 2024
Rank 351 290 301
Rank change year-on-year -61 +11 -36
Contract jobs citing Problem Management 388 294 282
As % of all contract jobs in the UK 0.71% 0.89% 0.74%
As % of the Processes & Methodologies category 0.84% 0.98% 0.87%
Number of daily rates quoted 239 157 175
10th Percentile £260 £263 £334
25th Percentile £402 £363 £425
Median daily rate (50th Percentile) £490 £466 £490
Median % change year-on-year +5.15% -4.90% -2.00%
75th Percentile £556 £538 £556
90th Percentile £673 £628 £638
UK excluding London median daily rate £500 £450 £493
% change year-on-year +11.11% -8.72% +0.61%
Number of hourly rates quoted 24 23 5
10th Percentile £16.79 £15.50 £38.10
25th Percentile £21.70 £16.62 £55.87
Median hourly rate £25.47 £17.79 £56.75
Median % change year-on-year +43.14% -68.65% +315.41%
75th Percentile £31.82 £24.44 £58.49
90th Percentile £67.84 £43.83 £83.40
UK excluding London median hourly rate £25.47 £17.62 £56.75
% change year-on-year +44.54% -68.95% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,126 29,916 32,545
As % of all contract IT jobs advertised in the UK 84.57% 90.50% 85.97%
Number of daily rates quoted 27,740 18,573 19,640
10th Percentile £325 £295 £308
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £638 £623 £638
90th Percentile £736 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,322 1,863 1,307
10th Percentile £13.63 £14.38 £15.00
25th Percentile £17.00 £17.30 £20.12
Median hourly rate £37.50 £25.15 £40.33
Median % change year-on-year +49.11% -37.63% -7.56%
75th Percentile £65.00 £43.21 £65.00
90th Percentile £77.95 £65.23 £74.44
UK excluding London median hourly rate £37.50 £22.32 £42.50
% change year-on-year +68.05% -47.49% -

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 8 October 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 8 October 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 8 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -32 336 £489 +2.89% 343
UK excluding London -66 215 £500 +11.11% 230
London -39 133 £435 -13.05% 125
Work from Home -77 85 £500 +11.11% 130
Midlands -18 62 £475 +18.16% 40
North of England -73 61 £500 +11.11% 60
South East -36 48 £538 +2.38% 44
West Midlands -21 46 £482 +19.96% 26
Yorkshire -21 35 £500 +7.70% 19
North West -69 26 £525 +40.00% 36
Scotland -20 21 £481 -0.67% 21
East Midlands -4 16 £425 -34.62% 14
East of England -32 13 £800 +77.78% 28
South West -42 9 £350 -33.33% 21
Wales -2 6 £600 - 8

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.15%) Confluence
2 15 (3.87%) Microsoft Exchange
3 14 (3.61%) SharePoint
4 11 (2.84%) SAS
5 6 (1.55%) CMS
6 4 (1.03%) Apache Airflow
6 4 (1.03%) nginx
7 3 (0.77%) IIS
7 3 (0.77%) WebSphere
8 2 (0.52%) NetWeaver
8 2 (0.52%) Smallworld
9 1 (0.26%) Appian
9 1 (0.26%) CICS
9 1 (0.26%) Exchange Server 2010
9 1 (0.26%) HCL Notes
9 1 (0.26%) IBM Transformation Extender
Applications
1 25 (6.44%) Microsoft Office
2 11 (2.84%) Microsoft Excel
3 2 (0.52%) MS Visio
4 1 (0.26%) Chatbot
4 1 (0.26%) Maple
Business Applications
1 13 (3.35%) Remedy ITSM
2 4 (1.03%) SAP BRIM
2 4 (1.03%) SAP FI
2 4 (1.03%) SAP FI-CA
3 3 (0.77%) SAP PSCD
3 3 (0.77%) SAP S/4HANA
4 1 (0.26%) Dynamics CRM
4 1 (0.26%) iTrent
4 1 (0.26%) Oracle BRM
4 1 (0.26%) Oracle ERP
4 1 (0.26%) Oracle Financials
4 1 (0.26%) Oracle Procure-to-Pay
4 1 (0.26%) Primavera
4 1 (0.26%) SAP BPC
4 1 (0.26%) SAP ERP
4 1 (0.26%) SAP FS
4 1 (0.26%) SAP HCM
4 1 (0.26%) SAP MM
4 1 (0.26%) SAP Oil and Gas
4 1 (0.26%) SAP WM
Cloud Services
1 81 (20.88%) Azure
2 60 (15.46%) AWS
3 50 (12.89%) Microsoft 365
4 41 (10.57%) Entra ID
5 20 (5.15%) GitHub
6 16 (4.12%) Amazon EC2
6 16 (4.12%) OneDrive
6 16 (4.12%) Power Platform
7 15 (3.87%) Amazon EKS
7 15 (3.87%) GitHub Actions
8 14 (3.61%) GCP
9 13 (3.35%) Amazon CloudWatch
9 13 (3.35%) Amazon S3
10 12 (3.09%) SaaS
11 11 (2.84%) AWS CloudFormation
11 11 (2.84%) Azure DevOps
11 11 (2.84%) Serverless
11 11 (2.84%) Virtual Private Cloud
12 10 (2.58%) Amazon ECS
12 10 (2.58%) AWS Lambda
Communications & Networking
1 55 (14.18%) DNS
2 34 (8.76%) DHCP
3 26 (6.70%) Firewall
4 23 (5.93%) VPN
5 18 (4.64%) SAN
6 17 (4.38%) TCP/IP
6 17 (4.38%) WAN
7 14 (3.61%) Wi-Fi
8 13 (3.35%) LAN
8 13 (3.35%) Network Security
9 11 (2.84%) Wireless
10 8 (2.06%) Kerberos
10 8 (2.06%) NAS
11 7 (1.80%) Cisco IOS
11 7 (1.80%) VLAN
12 5 (1.29%) SD-WAN
13 4 (1.03%) H.323
13 4 (1.03%) HTTP
13 4 (1.03%) OpenVPN
13 4 (1.03%) VoIP
Database & Business Intelligence
1 34 (8.76%) SQL Server
2 16 (4.12%) Power BI
3 13 (3.35%) Data Warehouse
4 10 (2.58%) Data Lake
4 10 (2.58%) Metadata
4 10 (2.58%) NoSQL
5 9 (2.32%) Pentaho
6 8 (2.06%) PostgreSQL
7 7 (1.80%) MySQL
8 6 (1.55%) Amazon RDS
8 6 (1.55%) Db2
8 6 (1.55%) Relational Database
8 6 (1.55%) SQL Server Integration Services
9 4 (1.03%) Amazon Redshift
10 2 (0.52%) BusinessObjects
10 2 (0.52%) KDB
10 2 (0.52%) Oracle Database
10 2 (0.52%) Oracle Reports
10 2 (0.52%) SQL Server Analysis Services
10 2 (0.52%) SQL Server Reporting Services
Development Applications
1 35 (9.02%) JIRA
2 18 (4.64%) GitLab
2 18 (4.64%) Jenkins
3 11 (2.84%) Git
4 9 (2.32%) Bitbucket
5 4 (1.03%) SonarQube
6 1 (0.26%) Jaeger
6 1 (0.26%) Postman
6 1 (0.26%) Sonatype Nexus
6 1 (0.26%) SQL Server Management Studio (SSMS)
6 1 (0.26%) Team Foundation Server
6 1 (0.26%) tSQLt
General
1 179 (46.13%) Social Skills
2 72 (18.56%) Finance
3 58 (14.95%) Analytical Skills
4 38 (9.79%) Public Sector
5 28 (7.22%) Banking
6 16 (4.12%) Telecoms
7 15 (3.87%) Influencing Skills
7 15 (3.87%) Organisational Skills
8 13 (3.35%) Documentation Skills
9 12 (3.09%) Front Office
10 10 (2.58%) Legal
11 9 (2.32%) Law
12 7 (1.80%) Police
12 7 (1.80%) Retail
13 5 (1.29%) Inclusion and Diversity
13 5 (1.29%) Military
14 4 (1.03%) Billing
14 4 (1.03%) Corporate Banking
15 3 (0.77%) Investment Banking
15 3 (0.77%) Local Government
Job Titles
1 52 (13.40%) Support Engineer
2 38 (9.79%) Analyst
3 33 (8.51%) Architect
4 25 (6.44%) Cloud Engineer
4 25 (6.44%) Lead
4 25 (6.44%) Senior
5 22 (5.67%) Applications Support
6 20 (5.15%) Incident Manager
7 19 (4.90%) Service Manager
8 18 (4.64%) Consultant
9 17 (4.38%) Infrastructure Engineer
10 14 (3.61%) Administrator
10 14 (3.61%) Developer
10 14 (3.61%) IT Engineer
11 13 (3.35%) Cloud Architect
11 13 (3.35%) Major Incident Manager
12 12 (3.09%) Server Engineer
13 11 (2.84%) IT Support
13 11 (2.84%) Network Engineer
14 10 (2.58%) Support Analyst
Libraries, Frameworks & Software Standards
1 27 (6.96%) Terraform
2 21 (5.41%) .NET
2 21 (5.41%) REST
3 18 (4.64%) Middleware
4 9 (2.32%) LDAP
5 8 (2.06%) JSON
6 7 (1.80%) Microsoft Graph
6 7 (1.80%) Software Packaging
6 7 (1.80%) Web Services
6 7 (1.80%) XML
7 6 (1.55%) AWS CDK
7 6 (1.55%) OAuth
7 6 (1.55%) SAML
7 6 (1.55%) SOAP
8 5 (1.29%) Ajax
8 5 (1.29%) CSS
8 5 (1.29%) Django
8 5 (1.29%) HTML
8 5 (1.29%) OpenID
8 5 (1.29%) React
Miscellaneous
1 29 (7.47%) Onboarding
2 22 (5.67%) Data Centre
3 17 (4.38%) Product Ownership
4 15 (3.87%) Cloud Native
5 14 (3.61%) Distributed Systems
6 12 (3.09%) Data Protection Act
6 12 (3.09%) Management Information System
6 12 (3.09%) PKI
7 11 (2.84%) Enterprise Software
8 10 (2.58%) CMDB
8 10 (2.58%) Public Cloud
9 9 (2.32%) Analytical Mindset
9 9 (2.32%) Autonomous Agent
10 8 (2.06%) Mainframe
10 8 (2.06%) Security Posture
10 8 (2.06%) Smartphone
11 6 (1.55%) Driving Licence
12 5 (1.29%) Clustering
12 5 (1.29%) Enterprise Storage
13 4 (1.03%) Private Cloud
Operating Systems
1 119 (30.67%) Windows
2 54 (13.92%) Linux
3 44 (11.34%) Windows Server
4 17 (4.38%) Unix
5 16 (4.12%) Windows 10
6 14 (3.61%) Android
6 14 (3.61%) Red Hat Enterprise Linux
7 13 (3.35%) Windows Server 2019
8 7 (1.80%) Apple iOS
9 6 (1.55%) Mac OS
10 5 (1.29%) Windows 7
10 5 (1.29%) zOS
11 3 (0.77%) Windows Server 2012
12 2 (0.52%) Windows Server 2016
12 2 (0.52%) Windows XP
13 1 (0.26%) AIX
13 1 (0.26%) SUSE
13 1 (0.26%) SUSE Linux Enterprise Server
Processes & Methodologies
1 173 (44.59%) ITIL
2 128 (32.99%) Continuous Improvement
3 109 (28.09%) ITSM
3 109 (28.09%) Stakeholder Management
4 108 (27.84%) Service Management
5 94 (24.23%) Incident Management
6 91 (23.45%) Root Cause Analysis
7 87 (22.42%) Change Management
8 81 (20.88%) Agile
9 78 (20.10%) Problem-Solving
10 70 (18.04%) Service Delivery
11 58 (14.95%) CI/CD
12 57 (14.69%) DevOps
13 50 (12.89%) Runbook
14 43 (11.08%) Observability
15 41 (10.57%) Decision-Making
16 38 (9.79%) Migration
17 37 (9.54%) Infrastructure as Code
18 36 (9.28%) Infrastructure Engineering
18 36 (9.28%) Major Incident Management
Programming Languages
1 63 (16.24%) Python
2 53 (13.66%) SQL
3 49 (12.63%) PowerShell
4 31 (7.99%) Java
5 24 (6.19%) Bash
6 18 (4.64%) C#
6 18 (4.64%) T-SQL
7 17 (4.38%) JavaScript
8 5 (1.29%) Shell Script
9 3 (0.77%) Bicep
9 3 (0.77%) Go
9 3 (0.77%) Groovy
9 3 (0.77%) JCL
9 3 (0.77%) VBScript
10 2 (0.52%) Magik
10 2 (0.52%) PL/SQL
10 2 (0.52%) REXX
11 1 (0.26%) Apex Code
11 1 (0.26%) Ruby
11 1 (0.26%) Scala
Qualifications
1 120 (30.93%) Security Cleared
2 84 (21.65%) SC Cleared
3 33 (8.51%) Degree
4 26 (6.70%) DV Cleared
5 17 (4.38%) BPSS Clearance
6 13 (3.35%) ITIL Certification
7 10 (2.58%) Computer Science Degree
7 10 (2.58%) ITIL Foundation Certificate
8 8 (2.06%) SAFe Agilist
9 6 (1.55%) AWS Certified Cloud Practitioner
9 6 (1.55%) CISSP
9 6 (1.55%) DBS Check
10 5 (1.29%) Microsoft Certification
11 4 (1.03%) CISM
11 4 (1.03%) MCSE
12 3 (0.77%) A+ Certification
12 3 (0.77%) Cisco Certification
12 3 (0.77%) PMI Certification
12 3 (0.77%) PMP
12 3 (0.77%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 57 (14.69%) SLA
2 18 (4.64%) Data Quality
3 8 (2.06%) ISO/IEC 27001
4 5 (1.29%) COBIT
4 5 (1.29%) NIST
4 5 (1.29%) QA
5 4 (1.03%) GDPR
5 4 (1.03%) Sarbanes-Oxley
6 3 (0.77%) ISO/IEC 20000
7 2 (0.52%) Actionable Recommendations
7 2 (0.52%) Cyber Essentials
7 2 (0.52%) GRC
7 2 (0.52%) PCI DSS
8 1 (0.26%) Accessibility
8 1 (0.26%) Disclosure Scotland
8 1 (0.26%) ISO 20022
8 1 (0.26%) ISO 22301
8 1 (0.26%) ITGC
8 1 (0.26%) NCSC
8 1 (0.26%) SEPA
System Software
1 71 (18.30%) Active Directory
2 33 (8.51%) VMware Infrastructure
3 25 (6.44%) Docker
4 16 (4.12%) NFS
4 16 (4.12%) VMware ESXi
5 11 (2.84%) Hyper-V
6 7 (1.80%) Virtual Desktop
6 7 (1.80%) vSphere
7 5 (1.29%) Firmware
8 3 (0.77%) GPFS
8 3 (0.77%) Virtual Machines
8 3 (0.77%) VMware NSX
9 2 (0.52%) BitLocker
9 2 (0.52%) OpenAM
9 2 (0.52%) Time Sharing Option
9 2 (0.52%) UAG
9 2 (0.52%) XenApp
9 2 (0.52%) XenDesktop
10 1 (0.26%) ACF2
10 1 (0.26%) RACF
Systems Management
1 27 (6.96%) Kubernetes
2 19 (4.90%) Microsoft Intune
3 16 (4.12%) vCenter Server
4 15 (3.87%) SCCM
5 13 (3.35%) SCOM
6 12 (3.09%) Ansible
7 6 (1.55%) Grafana
7 6 (1.55%) Red Hat Satellite
8 5 (1.29%) Cisco CUCM
8 5 (1.29%) Kibana
8 5 (1.29%) Single Sign-On
9 4 (1.03%) CA Single Sign-On
9 4 (1.03%) Prometheus
10 3 (0.77%) Jamf Pro
10 3 (0.77%) Podman
11 2 (0.52%) Active Directory Federation Services
11 2 (0.52%) Control-M
11 2 (0.52%) Failover Clustering
11 2 (0.52%) FreeIPA
11 2 (0.52%) Istio
Vendors
1 76 (19.59%) Microsoft
2 74 (19.07%) ServiceNow
3 40 (10.31%) VMware
4 27 (6.96%) Oracle
5 24 (6.19%) Cisco
6 18 (4.64%) Remedy
7 15 (3.87%) SAP
8 14 (3.61%) Splunk
9 13 (3.35%) Broadcom
9 13 (3.35%) IBM
9 13 (3.35%) SolarWinds
10 10 (2.58%) Dynatrace
10 10 (2.58%) Red Hat
11 9 (2.32%) Denodo
12 8 (2.06%) HP
13 7 (1.80%) Citrix
14 6 (1.55%) Canon
14 6 (1.55%) Google
14 6 (1.55%) Salesforce
15 5 (1.29%) Sybase