Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 16 April 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Apr 2026
Same period 2025 Same period 2024
Rank 341 258 250
Rank change year-on-year -83 -8 +3
Contract jobs citing Problem Management 312 311 420
As % of all contract jobs in the UK 0.68% 1.06% 0.96%
As % of the Processes & Methodologies category 0.80% 1.17% 1.11%
Number of daily rates quoted 215 192 240
10th Percentile £306 £300 £300
25th Percentile £404 £384 £400
Median daily rate (50th Percentile) £488 £450 £474
Median % change year-on-year +8.33% -4.96% -0.32%
75th Percentile £587 £538 £538
90th Percentile £671 £601 £603
UK excluding London median daily rate £484 £450 £475
% change year-on-year +7.44% -5.26% +5.56%
Number of hourly rates quoted 16 10 52
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £32.50 £14.16
Median hourly rate £20.79 £42.80 £16.24
Median % change year-on-year -51.42% +163.48% -4.95%
75th Percentile £26.84 £68.44 £25.00
90th Percentile £61.42 £70.00 £38.93
UK excluding London median hourly rate £20.79 £52.80 £14.49
% change year-on-year -60.62% +264.48% -5.31%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 39,056 26,574 37,868
As % of all contract IT jobs advertised in the UK 85.05% 90.71% 86.39%
Number of daily rates quoted 24,707 17,203 24,522
10th Percentile £316 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £635 £638
90th Percentile £725 £743 £750
UK excluding London median daily rate £488 £488 £500
% change year-on-year - -2.50% -
Number of hourly rates quoted 2,310 1,024 2,401
10th Percentile £14.96 £14.93 £12.75
25th Percentile £19.54 £18.51 £15.89
Median hourly rate £37.16 £30.45 £33.55
Median % change year-on-year +22.04% -9.24% -7.45%
75th Percentile £65.00 £62.50 £57.83
90th Percentile £78.25 £75.00 £71.25
UK excluding London median hourly rate £38.25 £29.00 £33.07
% change year-on-year +31.90% -12.29% -8.47%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 16 April 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 16 April 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 16 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -68 278 £488 +8.33% 85
UK excluding London -88 174 £484 +7.44% 81
London -46 111 £490 -0.76% 23
Work from Home -18 96 £484 +12.44% 35
Midlands -37 52 £463 -5.32% 13
West Midlands -31 49 £463 -5.32% 10
North of England -75 48 £465 +30.53% 19
South West -19 35 £575 +17.95% 8
Yorkshire -35 33 £500 +33.78% 10
South East -43 29 £370 -17.78% 23
Scotland -8 14 £525 +16.67% 3
North West -58 14 £401 +23.38% 6
Wales -15 3 £750 +106.90% 10
East of England -58 3 £400 -11.11% 5
East Midlands - 3 £400 - 3
Northern Ireland -1 1 - - 2
North East -17 1 £400 -4.99% 3

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.73%) Confluence
2 20 (6.41%) SharePoint
3 13 (4.17%) SAS
4 9 (2.88%) Microsoft Exchange
5 5 (1.60%) Apache
6 4 (1.28%) Adobe Experience Manager
6 4 (1.28%) Oracle Self-Service HR
7 3 (0.96%) IIS
7 3 (0.96%) Oracle Workflow
8 2 (0.64%) ArcGIS
8 2 (0.64%) Oracle Spatial
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 9 (2.88%) Microsoft Office
2 2 (0.64%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 11 (3.53%) Remedy ITSM
2 4 (1.28%) Oracle Cash Management
2 4 (1.28%) Oracle Payables
2 4 (1.28%) Oracle Receivables
3 3 (0.96%) Oracle Assets
3 3 (0.96%) Oracle Procure-to-Pay
3 3 (0.96%) ResourceLink
3 3 (0.96%) SAP S/4HANA
4 2 (0.64%) NetSuite
4 2 (0.64%) Oracle General Ledger
5 1 (0.32%) ION MarketView
5 1 (0.32%) SAP ERP
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 69 (22.12%) Azure
2 39 (12.50%) Entra ID
3 38 (12.18%) Microsoft 365
4 35 (11.22%) AWS
5 24 (7.69%) Azure DevOps
6 17 (5.45%) GitHub
7 16 (5.13%) GCP
8 15 (4.81%) Microsoft Copilot
9 13 (4.17%) OneDrive
10 11 (3.53%) GitHub Actions
10 11 (3.53%) Power Platform
11 10 (3.21%) Datadog
12 8 (2.56%) Serverless
13 7 (2.24%) AWS CloudFormation
13 7 (2.24%) IaaS
14 6 (1.92%) Amazon CloudWatch
14 6 (1.92%) PaaS
15 5 (1.60%) Azure Functions
15 5 (1.60%) Power Automate
15 5 (1.60%) Snowflake
Communications & Networking
1 31 (9.94%) Firewall
2 15 (4.81%) Network Security
3 13 (4.17%) DNS
3 13 (4.17%) VPN
4 11 (3.53%) TCP/IP
4 11 (3.53%) WAN
5 10 (3.21%) LAN
6 8 (2.56%) MPLS
6 8 (2.56%) SD-WAN
7 6 (1.92%) Cisco Nexus
7 6 (1.92%) NetScaler
7 6 (1.92%) SAN
7 6 (1.92%) Wireless
8 5 (1.60%) DHCP
8 5 (1.60%) Wi-Fi
9 4 (1.28%) Broadband
10 3 (0.96%) Internet
10 3 (0.96%) NAS
10 3 (0.96%) SSL
11 2 (0.64%) Intrusion Detection
Database & Business Intelligence
1 15 (4.81%) Data Warehouse
2 12 (3.85%) Metadata
2 12 (3.85%) PostgreSQL
3 11 (3.53%) Power BI
4 9 (2.88%) Metadata Repository
5 8 (2.56%) Oracle Database
6 6 (1.92%) MySQL
6 6 (1.92%) SQL Server
7 5 (1.60%) Relational Database
7 5 (1.60%) SQL Server Integration Services
8 4 (1.28%) Data Lake
8 4 (1.28%) MongoDB
8 4 (1.28%) Oracle BI Publisher
8 4 (1.28%) SAP HANA
9 3 (0.96%) NoSQL
9 3 (0.96%) Oracle Reports
9 3 (0.96%) Pentaho
10 2 (0.64%) Azure SQL Database
10 2 (0.64%) Oracle ODI
10 2 (0.64%) SAS Enterprise Guide
Development Applications
1 57 (18.27%) JIRA
2 18 (5.77%) Git
3 10 (3.21%) Jenkins
4 8 (2.56%) GitLab
5 4 (1.28%) Bitbucket
5 4 (1.28%) Liquibase
5 4 (1.28%) Maven
6 3 (0.96%) CircleCI
6 3 (0.96%) Jaeger
6 3 (0.96%) JUnit
6 3 (0.96%) Mockito
7 1 (0.32%) Artifactory
7 1 (0.32%) Cypress.io
7 1 (0.32%) Introscope
7 1 (0.32%) MSI
General
1 94 (30.13%) Social Skills
2 80 (25.64%) Finance
3 39 (12.50%) Analytical Skills
4 32 (10.26%) Public Sector
5 29 (9.29%) Banking
6 18 (5.77%) Legal
7 13 (4.17%) Law
7 13 (4.17%) Retail
8 11 (3.53%) Documentation Skills
9 6 (1.92%) Telecoms
10 5 (1.60%) Military
11 4 (1.28%) Financial Institution
11 4 (1.28%) General Ledger
11 4 (1.28%) Influencing Skills
11 4 (1.28%) Local Government
11 4 (1.28%) Manufacturing
12 3 (0.96%) Organisational Skills
13 1 (0.32%) Corporate Banking
13 1 (0.32%) International Banking
13 1 (0.32%) Private Banking
Job Titles
1 37 (11.86%) Service Manager
2 34 (10.90%) Analyst
3 30 (9.62%) Architect
4 22 (7.05%) IT Support
5 21 (6.73%) Lead
6 20 (6.41%) Senior
6 20 (6.41%) Support Engineer
7 18 (5.77%) Consultant
8 16 (5.13%) Developer
9 15 (4.81%) IT Engineer
10 14 (4.49%) IT Support Engineer
11 13 (4.17%) Administrator
12 12 (3.85%) Data Architect
12 12 (3.85%) Service Analyst
13 11 (3.53%) Delivery Manager
13 11 (3.53%) Support Analyst
14 10 (3.21%) Network Engineer
15 9 (2.88%) Incident Manager
15 9 (2.88%) Service Desk Analyst
15 9 (2.88%) Solutions Architect
Libraries, Frameworks & Software Standards
1 18 (5.77%) REST
2 13 (4.17%) Middleware
3 11 (3.53%) Microsoft Graph
4 7 (2.24%) .NET
4 7 (2.24%) Kafka
4 7 (2.24%) Spring
5 5 (1.60%) AngularJS
5 5 (1.60%) CSS
5 5 (1.60%) Oracle Fusion
5 5 (1.60%) Web Services
6 4 (1.28%) Bootstrap
6 4 (1.28%) J2EE
6 4 (1.28%) jQuery
6 4 (1.28%) SAP Basis
6 4 (1.28%) Sass
6 4 (1.28%) Spring MVC
7 3 (0.96%) ActiveMQ
7 3 (0.96%) Loki
7 3 (0.96%) RESTful
7 3 (0.96%) XML
Miscellaneous
1 18 (5.77%) CMDB
2 15 (4.81%) Data Centre
3 14 (4.49%) Cloud Native
3 14 (4.49%) Management Information System
4 12 (3.85%) Onboarding
5 11 (3.53%) Product Ownership
6 10 (3.21%) Security Posture
7 8 (2.56%) Analytical Mindset
8 7 (2.24%) Clustering
8 7 (2.24%) Enterprise Software
8 7 (2.24%) Hybrid Cloud
8 7 (2.24%) Private Cloud
9 6 (1.92%) Data Protection Act
9 6 (1.92%) Mainframe
9 6 (1.92%) Replication
10 5 (1.60%) PKI
11 4 (1.28%) Distributed Systems
12 3 (0.96%) Autonomous Agent
12 3 (0.96%) Enterprise Storage
12 3 (0.96%) Self-Motivation
Operating Systems
1 59 (18.91%) Windows
2 47 (15.06%) Linux
3 19 (6.09%) Windows Server
4 17 (5.45%) Unix
5 10 (3.21%) Windows 10
6 9 (2.88%) Ubuntu
7 8 (2.56%) Red Hat Enterprise Linux
7 8 (2.56%) zOS
8 5 (1.60%) Windows Server 2012
9 2 (0.64%) CentOS
9 2 (0.64%) Debian
9 2 (0.64%) Windows Server 2016
9 2 (0.64%) Windows Server 2019
10 1 (0.32%) AIX
10 1 (0.32%) Android
10 1 (0.32%) Apple iOS
10 1 (0.32%) VMS
10 1 (0.32%) Windows 7
10 1 (0.32%) Windows XP
Processes & Methodologies
1 146 (46.79%) ITIL
2 104 (33.33%) Change Management
3 89 (28.53%) Service Management
4 78 (25.00%) ITSM
4 78 (25.00%) Root Cause Analysis
5 66 (21.15%) DevOps
5 66 (21.15%) Incident Management
6 63 (20.19%) Continuous Improvement
7 62 (19.87%) Agile
8 53 (16.99%) Problem-Solving
9 51 (16.35%) Stakeholder Management
10 49 (15.71%) Service Delivery
11 43 (13.78%) CI/CD
12 41 (13.14%) Observability
13 28 (8.97%) Decision-Making
14 26 (8.33%) Data Modelling
15 25 (8.01%) Incident Response
16 23 (7.37%) Data Protection
17 22 (7.05%) Infrastructure as Code
17 22 (7.05%) Mentoring
Programming Languages
1 48 (15.38%) PowerShell
2 42 (13.46%) SQL
3 28 (8.97%) Python
4 22 (7.05%) Java
5 16 (5.13%) Bash
6 14 (4.49%) C#
7 8 (2.56%) Shell Script
8 7 (2.24%) JavaScript
8 7 (2.24%) PL/SQL
9 6 (1.92%) Go
10 3 (0.96%) JCL
11 2 (0.64%) Perl
11 2 (0.64%) PHP
11 2 (0.64%) TypeScript
12 1 (0.32%) Jython
12 1 (0.32%) Korn
12 1 (0.32%) Kusto Query Language
12 1 (0.32%) T-SQL
Qualifications
1 114 (36.54%) Security Cleared
2 98 (31.41%) SC Cleared
3 28 (8.97%) DV Cleared
4 23 (7.37%) Degree
5 8 (2.56%) ITIL Certification
6 6 (1.92%) Cisco Certification
6 6 (1.92%) ITIL Foundation Certificate
6 6 (1.92%) Microsoft Certification
7 5 (1.60%) CCNA
7 5 (1.60%) MCSE
8 4 (1.28%) Azure Certification
8 4 (1.28%) CCNP
8 4 (1.28%) Master's Degree
8 4 (1.28%) PMI Certification
9 3 (0.96%) A+ Certification
9 3 (0.96%) AWS Certified Cloud Practitioner
9 3 (0.96%) PMP
9 3 (0.96%) SAFe Agilist
10 2 (0.64%) RHCA
10 2 (0.64%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 41 (13.14%) SLA
2 11 (3.53%) ISO/IEC 27001
3 10 (3.21%) GDPR
4 9 (2.88%) Data Quality
5 6 (1.92%) PCI DSS
6 5 (1.60%) Cyber Essentials
6 5 (1.60%) GRC
7 4 (1.28%) NIST
7 4 (1.28%) Sarbanes-Oxley
8 3 (0.96%) QA
9 2 (0.64%) Actionable Recommendations
9 2 (0.64%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.32%) COBIT
10 1 (0.32%) ISO 22301
10 1 (0.32%) SOC 2
System Software
1 41 (13.14%) Active Directory
2 22 (7.05%) Docker
3 9 (2.88%) VMware Infrastructure
4 5 (1.60%) Virtual Desktop
5 4 (1.28%) NFS
6 3 (0.96%) Hyper-V
6 3 (0.96%) Time Sharing Option
6 3 (0.96%) XenApp
6 3 (0.96%) XenDesktop
7 2 (0.64%) Virtual Machines
7 2 (0.64%) VMware Workstation
8 1 (0.32%) Oracle RAC
Systems Management
1 24 (7.69%) Kubernetes
2 19 (6.09%) Grafana
2 19 (6.09%) Terraform
3 13 (4.17%) Ansible
3 13 (4.17%) Prometheus
4 11 (3.53%) SCCM
5 9 (2.88%) Cisco Prime
5 9 (2.88%) Microsoft Intune
6 4 (1.28%) Active Directory Federation Services
6 4 (1.28%) WSUS
7 3 (0.96%) EMC NetWorker
7 3 (0.96%) Istio
7 3 (0.96%) Single Sign-On
7 3 (0.96%) Tivoli Storage Manager
8 2 (0.64%) Avamar
8 2 (0.64%) CASB
8 2 (0.64%) Failover Clustering
8 2 (0.64%) NetBackup
8 2 (0.64%) Podman
8 2 (0.64%) Rancher
Vendors
1 60 (19.23%) ServiceNow
2 57 (18.27%) Microsoft
3 30 (9.62%) Oracle
4 19 (6.09%) Cisco
5 18 (5.77%) Remedy
6 17 (5.45%) Splunk
7 15 (4.81%) VMware
8 12 (3.85%) Red Hat
9 11 (3.53%) Atlassian
10 10 (3.21%) AppDynamics
10 10 (3.21%) Citrix
10 10 (3.21%) Dell
11 9 (2.88%) BMC
11 9 (2.88%) SAP
12 8 (2.56%) Dynatrace
13 7 (2.24%) Aruba
13 7 (2.24%) Denodo
13 7 (2.24%) Fortinet
13 7 (2.24%) IBM
14 6 (1.92%) SolarWinds