Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 1 July 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jul 2026
Same period 2025 Same period 2024
Rank 340 260 271
Rank change year-on-year -80 +11 -16
Contract jobs citing Problem Management 347 308 380
As % of all contract jobs in the UK 0.68% 1.00% 0.88%
As % of the Processes & Methodologies category 0.79% 1.10% 1.03%
Number of daily rates quoted 219 188 227
10th Percentile £263 £311 £325
25th Percentile £400 £373 £410
Median daily rate (50th Percentile) £488 £450 £475
Median % change year-on-year +8.33% -5.26% -5.00%
75th Percentile £580 £538 £534
90th Percentile £671 £600 £603
UK excluding London median daily rate £475 £448 £493
% change year-on-year +6.15% -9.23% +4.89%
Number of hourly rates quoted 17 15 32
10th Percentile £18.69 - -
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £19.50 £24.00 £25.00
Median % change year-on-year -18.75% -4.00% +83.02%
75th Percentile £55.50 £45.25 £25.38
90th Percentile £67.84 £47.35 £39.10
UK excluding London median hourly rate £55.50 £24.00 £25.00
% change year-on-year +131.25% -4.00% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 43,674 27,949 36,811
As % of all contract IT jobs advertised in the UK 84.97% 90.88% 85.28%
Number of daily rates quoted 27,163 17,650 23,450
10th Percentile £325 £300 £300
25th Percentile £414 £405 £413
Median daily rate (50th Percentile) £515 £501 £525
Median % change year-on-year +2.79% -4.57% -4.55%
75th Percentile £621 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,623 1,373 2,554
10th Percentile £14.82 £14.20 £12.74
25th Percentile £20.00 £17.61 £16.06
Median hourly rate £43.96 £25.15 £37.50
Median % change year-on-year +74.79% -32.93% +3.81%
75th Percentile £68.00 £53.86 £61.30
90th Percentile £81.25 £70.00 £72.50
UK excluding London median hourly rate £43.96 £25.00 £38.12
% change year-on-year +75.84% -34.42% +8.91%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 1 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 1 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 1 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -61 311 £488 +8.33% 120
UK excluding London -77 207 £475 +6.15% 96
London -50 115 £508 +6.84% 40
Work from Home -32 106 £488 +8.33% 52
North of England -77 66 £500 +33.33% 22
Midlands -25 61 £463 +2.10% 14
West Midlands -19 60 £469 +4.40% 7
Yorkshire -36 40 £500 +32.45% 10
South East -50 32 £440 -12.00% 32
South West -17 28 £400 -9.86% 8
North West -56 25 £401 +23.38% 11
Scotland -21 19 £500 +11.11% 2
East of England -29 6 £400 -11.11% 12
Wales -12 4 £750 +100.00% 5
East Midlands -12 1 £163 -75.00% 7
North East -32 1 £400 -4.99% 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.05%) Confluence
2 19 (5.48%) SharePoint
3 11 (3.17%) SAS
4 6 (1.73%) Microsoft Exchange
5 4 (1.15%) Adobe Experience Manager
5 4 (1.15%) IIS
5 4 (1.15%) Oracle Self-Service HR
6 3 (0.86%) NetWeaver
6 3 (0.86%) Oracle Workflow
7 2 (0.58%) Apache
7 2 (0.58%) ArcGIS
7 2 (0.58%) Oracle Spatial
8 1 (0.29%) CMS
8 1 (0.29%) Headless CMS
8 1 (0.29%) IBM HTTP Server
8 1 (0.29%) WebSphere
8 1 (0.29%) WebSphere Application Server
Applications
1 20 (5.76%) Microsoft Office
2 11 (3.17%) Microsoft Excel
3 2 (0.58%) MS Visio
4 1 (0.29%) Chatbot
Business Applications
1 18 (5.19%) Remedy ITSM
2 5 (1.44%) SAP S/4HANA
3 3 (0.86%) Oracle Assets
3 3 (0.86%) Oracle Cash Management
3 3 (0.86%) Oracle Payables
3 3 (0.86%) Oracle Procure-to-Pay
3 3 (0.86%) Oracle Receivables
4 2 (0.58%) NetSuite
5 1 (0.29%) iTrent
5 1 (0.29%) Oracle General Ledger
5 1 (0.29%) Primavera
5 1 (0.29%) SAP ERP
Cloud Services
1 68 (19.60%) Azure
2 54 (15.56%) Entra ID
3 44 (12.68%) Microsoft 365
4 40 (11.53%) AWS
5 22 (6.34%) GitHub
6 20 (5.76%) Azure DevOps
7 16 (4.61%) GitHub Actions
7 16 (4.61%) OneDrive
8 15 (4.32%) Amazon CloudWatch
9 14 (4.03%) Amazon EC2
9 14 (4.03%) Amazon S3
10 13 (3.75%) Amazon EKS
10 13 (3.75%) Power Platform
10 13 (3.75%) Serverless
10 13 (3.75%) Virtual Private Cloud
11 12 (3.46%) Amazon ECS
11 12 (3.46%) AWS Lambda
11 12 (3.46%) Microsoft Copilot
12 11 (3.17%) AWS CodePipeline
13 10 (2.88%) IaaS
Communications & Networking
1 27 (7.78%) Firewall
2 26 (7.49%) DNS
3 20 (5.76%) DHCP
4 16 (4.61%) VPN
5 11 (3.17%) Network Security
5 11 (3.17%) SAN
5 11 (3.17%) Wi-Fi
6 10 (2.88%) LAN
6 10 (2.88%) WAN
7 9 (2.59%) Wireless
8 7 (2.02%) VLAN
9 6 (1.73%) Cisco IOS
9 6 (1.73%) Kerberos
9 6 (1.73%) MPLS
9 6 (1.73%) SD-WAN
10 5 (1.44%) NAS
11 4 (1.15%) Cisco Nexus
12 3 (0.86%) NetScaler
12 3 (0.86%) NGFW
12 3 (0.86%) TCP/IP
Database & Business Intelligence
1 13 (3.75%) Power BI
2 10 (2.88%) Data Warehouse
2 10 (2.88%) SQL Server
3 8 (2.31%) Metadata
3 8 (2.31%) Oracle Database
4 7 (2.02%) MySQL
4 7 (2.02%) Relational Database
5 5 (1.44%) Metadata Repository
5 5 (1.44%) SAP HANA
6 4 (1.15%) PostgreSQL
7 3 (0.86%) Data Lake
7 3 (0.86%) Db2
7 3 (0.86%) NoSQL
7 3 (0.86%) Oracle BI Publisher
7 3 (0.86%) Pentaho
7 3 (0.86%) SQL Server Integration Services
7 3 (0.86%) Tableau
8 2 (0.58%) KDB
8 2 (0.58%) MaxDB
8 2 (0.58%) SQL Server Analysis Services
Development Applications
1 64 (18.44%) JIRA
2 16 (4.61%) Jenkins
3 13 (3.75%) Bitbucket
4 12 (3.46%) Git
4 12 (3.46%) GitLab
5 4 (1.15%) Jaeger
5 4 (1.15%) Maven
6 1 (0.29%) Artifactory
6 1 (0.29%) Cypress.io
6 1 (0.29%) Introscope
6 1 (0.29%) MSI
General
1 143 (41.21%) Social Skills
2 85 (24.50%) Finance
3 46 (13.26%) Analytical Skills
4 40 (11.53%) Public Sector
5 26 (7.49%) Banking
6 18 (5.19%) Legal
7 14 (4.03%) Documentation Skills
8 12 (3.46%) Law
9 11 (3.17%) Retail
10 7 (2.02%) Organisational Skills
11 6 (1.73%) Military
12 5 (1.44%) Influencing Skills
12 5 (1.44%) Telecoms
13 4 (1.15%) Financial Institution
13 4 (1.15%) Police
14 3 (0.86%) Front Office
14 3 (0.86%) General Ledger
15 2 (0.58%) Corporate Banking
15 2 (0.58%) Local Government
15 2 (0.58%) Marketing
Job Titles
1 37 (10.66%) Service Manager
2 36 (10.37%) Support Engineer
3 34 (9.80%) Analyst
4 24 (6.92%) Architect
5 22 (6.34%) Senior
6 21 (6.05%) IT Support
6 21 (6.05%) Lead
7 19 (5.48%) Incident Manager
8 17 (4.90%) Consultant
8 17 (4.90%) Infrastructure Engineer
9 16 (4.61%) Administrator
9 16 (4.61%) IT Engineer
10 14 (4.03%) Developer
10 14 (4.03%) IT Support Engineer
11 13 (3.75%) Major Incident Manager
12 12 (3.46%) Delivery Manager
12 12 (3.46%) Scrum Master
13 11 (3.17%) Network Engineer
14 9 (2.59%) Solutions Architect
14 9 (2.59%) Support Analyst
Libraries, Frameworks & Software Standards
1 15 (4.32%) Microsoft Graph
2 13 (3.75%) Middleware
3 9 (2.59%) .NET
3 9 (2.59%) AWS CDK
4 8 (2.31%) REST
5 7 (2.02%) Spring
6 6 (1.73%) LDAP
6 6 (1.73%) SAP Basis
6 6 (1.73%) Software Packaging
7 5 (1.44%) XML
8 4 (1.15%) AngularJS
8 4 (1.15%) Bootstrap
8 4 (1.15%) CSS
8 4 (1.15%) FIDO
8 4 (1.15%) J2EE
8 4 (1.15%) jQuery
8 4 (1.15%) Oracle Fusion
8 4 (1.15%) Sass
8 4 (1.15%) Spring MVC
8 4 (1.15%) Web Services
Miscellaneous
1 21 (6.05%) Product Ownership
2 19 (5.48%) Data Centre
3 18 (5.19%) CMDB
3 18 (5.19%) Onboarding
4 12 (3.46%) Data Protection Act
5 11 (3.17%) Analytical Mindset
5 11 (3.17%) Distributed Systems
5 11 (3.17%) Management Information System
6 10 (2.88%) Hybrid Cloud
6 10 (2.88%) PKI
6 10 (2.88%) Security Posture
7 9 (2.59%) Smartphone
8 8 (2.31%) Enterprise Software
8 8 (2.31%) Mainframe
9 7 (2.02%) Clustering
9 7 (2.02%) Private Cloud
10 6 (1.73%) Cloud Native
10 6 (1.73%) Replication
11 4 (1.15%) Distributed Computing
11 4 (1.15%) Self-Motivation
Operating Systems
1 74 (21.33%) Windows
2 52 (14.99%) Linux
3 21 (6.05%) Windows Server
4 19 (5.48%) Unix
5 13 (3.75%) Red Hat Enterprise Linux
6 9 (2.59%) Android
6 9 (2.59%) zOS
7 6 (1.73%) Windows 10
8 4 (1.15%) Ubuntu
8 4 (1.15%) Windows Server 2012
8 4 (1.15%) Windows Server 2019
9 3 (0.86%) Apple iOS
9 3 (0.86%) Windows 7
9 3 (0.86%) Windows XP
10 2 (0.58%) Windows Server 2016
11 1 (0.29%) AIX
Processes & Methodologies
1 162 (46.69%) ITIL
2 102 (29.39%) ITSM
3 98 (28.24%) Change Management
4 94 (27.09%) Service Management
5 90 (25.94%) Continuous Improvement
6 73 (21.04%) Incident Management
7 72 (20.75%) Agile
7 72 (20.75%) Root Cause Analysis
8 71 (20.46%) Stakeholder Management
9 59 (17.00%) DevOps
10 57 (16.43%) Problem-Solving
11 54 (15.56%) Service Delivery
12 43 (12.39%) Decision-Making
13 42 (12.10%) CI/CD
14 33 (9.51%) Incident Response
14 33 (9.51%) Stakeholder Engagement
15 28 (8.07%) Scrum
16 27 (7.78%) Customer Service
17 26 (7.49%) Infrastructure as Code
17 26 (7.49%) Observability
Programming Languages
1 37 (10.66%) PowerShell
1 37 (10.66%) SQL
2 30 (8.65%) Python
3 19 (5.48%) Bash
3 19 (5.48%) Java
4 15 (4.32%) C#
5 8 (2.31%) PL/SQL
6 7 (2.02%) JavaScript
7 5 (1.44%) JCL
8 4 (1.15%) Go
8 4 (1.15%) T-SQL
9 3 (0.86%) Shell Script
10 2 (0.58%) Perl
10 2 (0.58%) PHP
10 2 (0.58%) REXX
10 2 (0.58%) TypeScript
11 1 (0.29%) Jython
11 1 (0.29%) Korn
11 1 (0.29%) Kusto Query Language
11 1 (0.29%) SOQL
Qualifications
1 127 (36.60%) Security Cleared
2 101 (29.11%) SC Cleared
3 36 (10.37%) DV Cleared
4 30 (8.65%) Degree
5 14 (4.03%) ITIL Certification
6 11 (3.17%) SAFe Agilist
7 9 (2.59%) AWS Certified Cloud Practitioner
8 7 (2.02%) BPSS Clearance
8 7 (2.02%) Cisco Certification
9 6 (1.73%) CCNA
9 6 (1.73%) Master's Degree
10 5 (1.44%) ITIL Foundation Certificate
10 5 (1.44%) Microsoft Certification
11 4 (1.15%) CCNP
11 4 (1.15%) MCSE
11 4 (1.15%) PMI Certification
11 4 (1.15%) VMware Certified Professional (VCP)
12 3 (0.86%) CISSP
12 3 (0.86%) Computer Science Degree
12 3 (0.86%) RHCA
Quality Assurance & Compliance
1 50 (14.41%) SLA
2 13 (3.75%) ISO/IEC 27001
3 8 (2.31%) Data Quality
3 8 (2.31%) PCI DSS
4 7 (2.02%) GDPR
5 6 (1.73%) Cyber Essentials
5 6 (1.73%) NIST
6 5 (1.44%) GRC
7 3 (0.86%) Actionable Recommendations
7 3 (0.86%) QA
7 3 (0.86%) Sarbanes-Oxley
8 2 (0.58%) ISO/IEC 20000
8 2 (0.58%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.29%) Accessibility
9 1 (0.29%) COBIT
9 1 (0.29%) Disclosure Scotland
9 1 (0.29%) ISO 22301
9 1 (0.29%) ISO 9001
9 1 (0.29%) SOC 2
9 1 (0.29%) WCAG
System Software
1 59 (17.00%) Active Directory
2 19 (5.48%) Docker
3 18 (5.19%) VMware Infrastructure
4 15 (4.32%) NFS
5 8 (2.31%) Hyper-V
6 5 (1.44%) Time Sharing Option
7 4 (1.15%) Virtual Machines
7 4 (1.15%) VMware ESXi
8 3 (0.86%) Firmware
9 2 (0.58%) Oracle RAC
9 2 (0.58%) VMware Workstation
9 2 (0.58%) vSphere
9 2 (0.58%) XenApp
9 2 (0.58%) XenDesktop
10 1 (0.29%) Active Directory Lightweight Directory Services
10 1 (0.29%) BitLocker
10 1 (0.29%) Virtual Desktop
10 1 (0.29%) VMware NSX
Systems Management
1 22 (6.34%) Terraform
2 19 (5.48%) SCCM
3 16 (4.61%) Microsoft Intune
4 14 (4.03%) Kubernetes
5 13 (3.75%) Ansible
6 10 (2.88%) Grafana
7 8 (2.31%) Prometheus
8 7 (2.02%) Cisco Prime
9 6 (1.73%) Red Hat Satellite
10 5 (1.44%) Tivoli Storage Manager
11 4 (1.15%) Istio
11 4 (1.15%) Podman
11 4 (1.15%) Single Sign-On
11 4 (1.15%) vCenter Server
12 3 (0.86%) Active Directory Federation Services
12 3 (0.86%) CA Single Sign-On
12 3 (0.86%) Jamf Pro
12 3 (0.86%) Rancher
12 3 (0.86%) SCOM
13 2 (0.58%) NetBackup
Vendors
1 78 (22.48%) ServiceNow
2 62 (17.87%) Microsoft
3 25 (7.20%) Remedy
4 24 (6.92%) Cisco
4 24 (6.92%) Oracle
5 21 (6.05%) VMware
6 12 (3.46%) SAP
7 11 (3.17%) IBM
7 11 (3.17%) Red Hat
7 11 (3.17%) Splunk
8 10 (2.88%) Broadcom
8 10 (2.88%) Dell
9 9 (2.59%) Salesforce
10 7 (2.02%) BMC
10 7 (2.02%) Brocade
10 7 (2.02%) Citrix
10 7 (2.02%) Denodo
10 7 (2.02%) Dynatrace
10 7 (2.02%) SolarWinds
11 6 (1.73%) Canon