Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 328 279 257
Rank change year-on-year -49 -22 +3
Contract jobs citing Problem Management 273 265 398
As % of all contract jobs in the UK 0.74% 0.84% 0.94%
As % of the Processes & Methodologies category 0.84% 0.95% 1.07%
Number of daily rates quoted 170 149 238
10th Percentile £263 £250 £279
25th Percentile £357 £413 £350
Median daily rate (50th Percentile) £465 £475 £465
Median % change year-on-year -2.11% +2.16% -0.01%
75th Percentile £550 £583 £586
90th Percentile £613 £650 £638
UK excluding London median daily rate £465 £450 £450
% change year-on-year +3.33% - -
Number of hourly rates quoted 21 9 47
10th Percentile £15.50 £50.95 £13.36
25th Percentile £16.40 £55.87 £13.41
Median hourly rate £20.79 £65.00 £14.16
Median % change year-on-year -68.02% +359.04% -27.38%
75th Percentile £26.11 £70.00 £20.50
90th Percentile £26.57 £76.00 £56.02
UK excluding London median hourly rate £20.00 £60.87 £14.16
% change year-on-year -67.14% +329.89% -30.07%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,475 28,042 37,290
As % of all contract IT jobs advertised in the UK 87.84% 88.72% 87.72%
Number of daily rates quoted 20,506 17,042 24,746
10th Percentile £304 £306 £304
25th Percentile £406 £413 £415
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £723 £744 £743
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 1,987 893 1,582
10th Percentile £14.52 £15.62 £14.18
25th Percentile £17.50 £20.50 £18.18
Median hourly rate £25.15 £32.50 £40.50
Median % change year-on-year -22.62% -19.75% +15.71%
75th Percentile £56.00 £62.24 £65.00
90th Percentile £69.39 £74.97 £76.53
UK excluding London median hourly rate £23.83 £30.45 £43.83
% change year-on-year -21.76% -30.52% +51.12%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 14 January 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 14 January 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -59 230 £475 -1.30% 61
UK excluding London -37 170 £465 +3.33% 62
Work from Home +28 86 £450 - 34
London -58 73 £475 -7.32% 16
North of England -51 56 £465 +1.92% 14
South East -4 37 £413 -5.93% 20
Midlands -22 33 £316 +46.80% 11
North West -33 32 £342 -26.95% 7
South West -20 24 £575 +4.55% 3
West Midlands -25 24 £306 +42.44% 6
Yorkshire -34 23 £500 +11.11% 5
Scotland 0 12 £500 +6.10% 11
East Midlands - 9 £419 - 5
East of England -26 7 £275 -38.89% 3
Northern Ireland - 7 £375 - 1
North East -11 1 £650 - 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (12.09%) SharePoint
2 20 (7.33%) Confluence
3 19 (6.96%) Microsoft Exchange
4 15 (5.49%) Skype for Business
5 7 (2.56%) Exchange Server 2013
5 7 (2.56%) Mattermost
6 6 (2.20%) Apache
7 3 (1.10%) IIS
7 3 (1.10%) iPlanet
7 3 (1.10%) JBoss
7 3 (1.10%) WebSphere
7 3 (1.10%) WebSphere Application Server
8 2 (0.73%) NetWeaver
8 2 (0.73%) SAS
9 1 (0.37%) CICS
9 1 (0.37%) MQSeries
9 1 (0.37%) Oracle Self-Service HR
9 1 (0.37%) Oracle Workflow
9 1 (0.37%) Tomcat
Applications
1 30 (10.99%) Microsoft Office
2 10 (3.66%) Microsoft Excel
3 9 (3.30%) Microsoft PowerPoint
3 9 (3.30%) MS Visio
4 1 (0.37%) AutoCAD
Business Applications
1 18 (6.59%) Remedy ITSM
2 3 (1.10%) assyst
2 3 (1.10%) ResourceLink
3 2 (0.73%) Oracle Cash Management
3 2 (0.73%) Oracle Payables
3 2 (0.73%) Oracle Receivables
3 2 (0.73%) SAP IBP
3 2 (0.73%) SAP S/4HANA
4 1 (0.37%) Dynamics CRM
4 1 (0.37%) ION MarketView
4 1 (0.37%) Oracle Assets
4 1 (0.37%) Oracle General Ledger
4 1 (0.37%) Oracle Procure-to-Pay
4 1 (0.37%) SAP ERP
4 1 (0.37%) Veritas eDiscovery
Cloud Services
1 62 (22.71%) Azure
2 53 (19.41%) Microsoft 365
3 26 (9.52%) AWS
3 26 (9.52%) OneDrive
4 22 (8.06%) Entra ID
5 13 (4.76%) Power Platform
6 12 (4.40%) GCP
6 12 (4.40%) SaaS
7 10 (3.66%) Datadog
7 10 (3.66%) GitHub
7 10 (3.66%) Microsoft Copilot
8 9 (3.30%) Azure DevOps
9 8 (2.93%) PaaS
10 7 (2.56%) Serverless
11 6 (2.20%) Azure Functions
11 6 (2.20%) Power Automate
12 5 (1.83%) GitHub Actions
12 5 (1.83%) OCI
13 4 (1.47%) AWS CloudFormation
13 4 (1.47%) Azure AKS
Communications & Networking
1 22 (8.06%) DNS
2 18 (6.59%) Skype
3 17 (6.23%) Firewall
4 16 (5.86%) VPN
5 14 (5.13%) TCP/IP
6 11 (4.03%) WAN
7 8 (2.93%) DHCP
7 8 (2.93%) SD-WAN
7 8 (2.93%) Unified Communications
8 7 (2.56%) LAN
8 7 (2.56%) Network Security
8 7 (2.56%) SAN
9 6 (2.20%) Wi-Fi
10 5 (1.83%) Broadband
10 5 (1.83%) Cisco Nexus
10 5 (1.83%) Internet
10 5 (1.83%) NetScaler
10 5 (1.83%) Wireless
11 4 (1.47%) MPLS
12 3 (1.10%) Kerberos
Database & Business Intelligence
1 12 (4.40%) PostgreSQL
2 6 (2.20%) Data Warehouse
2 6 (2.20%) Power BI
3 5 (1.83%) Metadata
3 5 (1.83%) Metadata Repository
3 5 (1.83%) Oracle Database
4 4 (1.47%) MongoDB
4 4 (1.47%) Relational Database
4 4 (1.47%) SQL Server
5 3 (1.10%) Oracle Reports
6 2 (0.73%) Azure SQL Database
6 2 (0.73%) Oracle BI Publisher
6 2 (0.73%) Oracle ODI
6 2 (0.73%) SAP BW
6 2 (0.73%) SAP HANA
6 2 (0.73%) SQL Server Integration Services
7 1 (0.37%) Amazon Redshift
7 1 (0.37%) Flink
7 1 (0.37%) Looker
7 1 (0.37%) SAS Enterprise Guide
Development Applications
1 29 (10.62%) JIRA
2 13 (4.76%) Git
3 9 (3.30%) Jenkins
4 6 (2.20%) GitLab
5 4 (1.47%) Liquibase
6 3 (1.10%) Bitbucket Server
6 3 (1.10%) CA Release Automation
6 3 (1.10%) CircleCI
6 3 (1.10%) JUnit
6 3 (1.10%) Mockito
6 3 (1.10%) MSI
6 3 (1.10%) Sonatype Nexus
7 1 (0.37%) Subversion
7 1 (0.37%) Team Foundation Server
General
1 114 (41.76%) Social Skills
2 80 (29.30%) Finance
3 49 (17.95%) Analytical Skills
4 34 (12.45%) Public Sector
5 31 (11.36%) Banking
6 16 (5.86%) Manufacturing
7 12 (4.40%) Documentation Skills
8 11 (4.03%) Law
9 9 (3.30%) Organisational Skills
9 9 (3.30%) Retail
10 8 (2.93%) Financial Institution
11 7 (2.56%) Telecoms
12 6 (2.20%) Legal
12 6 (2.20%) Marketing
13 5 (1.83%) Electronics
13 5 (1.83%) Military
14 3 (1.10%) Investment Banking
14 3 (1.10%) Local Government
14 3 (1.10%) Presentation Skills
15 2 (0.73%) General Ledger
Job Titles
1 67 (24.54%) Analyst
2 43 (15.75%) Support Analyst
3 28 (10.26%) IT Support
4 18 (6.59%) Lead
4 18 (6.59%) Service Manager
5 17 (6.23%) Consultant
5 17 (6.23%) Incident Manager
5 17 (6.23%) Operations Analyst
6 16 (5.86%) IT Analyst
6 16 (5.86%) Operational Support Analyst
6 16 (5.86%) Operations Support Analyst
7 15 (5.49%) IT Support Analyst
7 15 (5.49%) Senior
8 12 (4.40%) Architect
8 12 (4.40%) Service Analyst
8 12 (4.40%) Support Engineer
9 10 (3.66%) Service Desk Analyst
10 9 (3.30%) Support Technician
11 8 (2.93%) Applications Support
11 8 (2.93%) ITIL Manager
Libraries, Frameworks & Software Standards
1 13 (4.76%) REST
2 9 (3.30%) Middleware
2 9 (3.30%) Oracle Fusion
3 8 (2.93%) Kafka
3 8 (2.93%) Microsoft Graph
4 4 (1.47%) LDAP
4 4 (1.47%) SAML
5 3 (1.10%) .NET
5 3 (1.10%) ActiveMQ
5 3 (1.10%) OAuth
5 3 (1.10%) OpenID
5 3 (1.10%) RESTful
5 3 (1.10%) WireMock
5 3 (1.10%) XML
6 2 (0.73%) ADO
6 2 (0.73%) SAP Fiori
6 2 (0.73%) Spring
6 2 (0.73%) Spring Boot
6 2 (0.73%) Web Services
6 2 (0.73%) XMPP
Miscellaneous
1 21 (7.69%) Management Information System
2 18 (6.59%) Enterprise Software
3 12 (4.40%) Onboarding
4 11 (4.03%) Cloud Native
5 10 (3.66%) CMDB
5 10 (3.66%) Video Conferencing
6 8 (2.93%) Data Centre
7 6 (2.20%) Driving Licence
7 6 (2.20%) Self-Motivation
8 5 (1.83%) Analytical Mindset
8 5 (1.83%) Low-Code
8 5 (1.83%) PKI
8 5 (1.83%) Product Ownership
8 5 (1.83%) Security Posture
8 5 (1.83%) Team-Oriented Environment
9 4 (1.47%) Hybrid Cloud
9 4 (1.47%) Virtual Team
10 3 (1.10%) Tandem
11 2 (0.73%) Blackberry
11 2 (0.73%) BYOD
Operating Systems
1 62 (22.71%) Windows
2 37 (13.55%) Linux
3 15 (5.49%) Unix
3 15 (5.49%) Windows 10
3 15 (5.49%) Windows Server
4 9 (3.30%) Android
4 9 (3.30%) Red Hat Enterprise Linux
5 8 (2.93%) Ubuntu
6 6 (2.20%) Apple iOS
7 3 (1.10%) CentOS
7 3 (1.10%) Windows Server 2012
8 2 (0.73%) Debian
8 2 (0.73%) VMS
8 2 (0.73%) zOS
9 1 (0.37%) Mac OS
9 1 (0.37%) Windows 7
9 1 (0.37%) Windows XP
Processes & Methodologies
1 157 (57.51%) ITIL
2 79 (28.94%) Change Management
3 73 (26.74%) Service Management
4 70 (25.64%) ITSM
5 69 (25.27%) Root Cause Analysis
6 67 (24.54%) Problem-Solving
7 53 (19.41%) DevOps
8 52 (19.05%) Incident Management
9 43 (15.75%) Service Delivery
10 41 (15.02%) Agile
10 41 (15.02%) Stakeholder Management
11 35 (12.82%) Continuous Improvement
12 33 (12.09%) Observability
13 32 (11.72%) Information Security
14 29 (10.62%) Customer Service
14 29 (10.62%) Cybersecurity
15 28 (10.26%) Mentoring
15 28 (10.26%) Project Management
16 25 (9.16%) CI/CD
17 23 (8.42%) Data Protection
Programming Languages
1 61 (22.34%) PowerShell
2 39 (14.29%) SQL
3 27 (9.89%) Python
4 15 (5.49%) Bash
5 12 (4.40%) Java
6 11 (4.03%) Shell Script
7 4 (1.47%) C#
7 4 (1.47%) Go
7 4 (1.47%) JavaScript
8 3 (1.10%) Groovy
9 1 (0.37%) C++
9 1 (0.37%) CLIST
9 1 (0.37%) JCL
9 1 (0.37%) PL/SQL
9 1 (0.37%) PromQL
9 1 (0.37%) REXX
9 1 (0.37%) VBA
Qualifications
1 83 (30.40%) Security Cleared
2 60 (21.98%) SC Cleared
3 44 (16.12%) Degree
4 18 (6.59%) ITIL Certification
5 12 (4.40%) Microsoft Certification
6 10 (3.66%) A+ Certification
7 9 (3.30%) ITIL Foundation Certificate
8 8 (2.93%) Computer Science Degree
9 6 (2.20%) MCP
10 5 (1.83%) AWS Certification
10 5 (1.83%) Azure Certification
10 5 (1.83%) MCDST
10 5 (1.83%) MCSE
10 5 (1.83%) PMP
11 4 (1.47%) BPSS Clearance
11 4 (1.47%) DV Cleared
12 3 (1.10%) CCNP
12 3 (1.10%) Cisco Certification
12 3 (1.10%) PMI Certification
13 2 (0.73%) MCSA
Quality Assurance & Compliance
1 27 (9.89%) SLA
2 7 (2.56%) ISO/IEC 27001
2 7 (2.56%) QA
3 6 (2.20%) GDPR
4 4 (1.47%) Data Quality
5 3 (1.10%) GRC
5 3 (1.10%) NIST
6 2 (0.73%) Accessibility
6 2 (0.73%) Cyber Essentials
6 2 (0.73%) ISO 22301
6 2 (0.73%) Sarbanes-Oxley
7 1 (0.37%) HMG Security Policy Framework
7 1 (0.37%) PCI DSS
System Software
1 72 (26.37%) Active Directory
2 20 (7.33%) Docker
3 5 (1.83%) Virtual Desktop
4 3 (1.10%) Tivoli Directory Server
5 2 (0.73%) VMware Infrastructure
6 1 (0.37%) Time Sharing Option
6 1 (0.37%) XenApp
6 1 (0.37%) XenDesktop
Systems Management
1 26 (9.52%) Microsoft Intune
2 25 (9.16%) SCCM
3 19 (6.96%) Kubernetes
4 16 (5.86%) Grafana
5 15 (5.49%) HP SiteScope
5 15 (5.49%) SCOM
6 10 (3.66%) Prometheus
6 10 (3.66%) Terraform
7 8 (2.93%) Ansible
8 5 (1.83%) EMC NetWorker
8 5 (1.83%) EMC VPLEX
9 4 (1.47%) Cisco Prime
10 3 (1.10%) Active Directory Federation Services
10 3 (1.10%) CA Single Sign-On
10 3 (1.10%) CA Wily
10 3 (1.10%) Progress Chef
10 3 (1.10%) Tivoli
10 3 (1.10%) WSUS
11 2 (0.73%) Single Sign-On
12 1 (0.37%) Jamf Pro
Vendors
1 99 (36.26%) Microsoft
2 33 (12.09%) Splunk
3 28 (10.26%) Cisco
4 27 (9.89%) Remedy
5 25 (9.16%) ServiceNow
6 23 (8.42%) Oracle
7 16 (5.86%) Red Hat
8 13 (4.76%) AppDynamics
9 12 (4.40%) Dynatrace
10 11 (4.03%) Dell
11 10 (3.66%) SAP
12 9 (3.30%) Atlassian
12 9 (3.30%) VMware
13 7 (2.56%) IBM
14 6 (2.20%) NVIDIA
15 5 (1.83%) BMC
15 5 (1.83%) Citrix
15 5 (1.83%) EMC
15 5 (1.83%) iManage
15 5 (1.83%) Palo Alto