Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 20 June 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Jun 2026
Same period 2025 Same period 2024
Rank 333 254 263
Rank change year-on-year -79 +9 -3
Contract jobs citing Problem Management 339 303 385
As % of all contract jobs in the UK 0.67% 1.01% 0.88%
As % of the Processes & Methodologies category 0.79% 1.11% 1.03%
Number of daily rates quoted 214 190 229
10th Percentile £263 £306 £323
25th Percentile £395 £372 £406
Median daily rate (50th Percentile) £482 £448 £475
Median % change year-on-year +7.77% -5.79% -5.00%
75th Percentile £580 £536 £530
90th Percentile £671 £600 £600
UK excluding London median daily rate £464 £438 £489
% change year-on-year +6.00% -10.49% +5.68%
Number of hourly rates quoted 17 14 36
10th Percentile £18.69 - £13.73
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £19.50 £24.00 £23.75
Median % change year-on-year -18.75% +1.05% +73.87%
75th Percentile £55.50 £46.19 £25.38
90th Percentile £67.84 £47.39 £34.50
UK excluding London median hourly rate £55.50 £20.90 £23.75
% change year-on-year +165.61% -12.02% +73.87%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 42,996 27,186 37,276
As % of all contract IT jobs advertised in the UK 84.90% 91.05% 84.94%
Number of daily rates quoted 26,808 17,251 23,716
10th Percentile £325 £300 £300
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £513 £502 £525
Median % change year-on-year +2.19% -4.48% -4.55%
75th Percentile £620 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,575 1,262 2,618
10th Percentile £14.82 £14.20 £12.73
25th Percentile £20.09 £17.82 £16.06
Median hourly rate £43.96 £25.50 £37.50
Median % change year-on-year +72.39% -32.00% +7.05%
75th Percentile £68.00 £55.19 £61.30
90th Percentile £82.25 £73.75 £72.50
UK excluding London median hourly rate £45.00 £25.15 £38.12
% change year-on-year +78.93% -34.02% +17.29%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 20 June 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 20 June 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 20 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -52 301 £475 +5.56% 83
UK excluding London -94 201 £464 +6.00% 71
London -46 111 £515 +8.42% 28
Work from Home -29 106 £492 +13.43% 35
North of England -80 62 £475 +26.67% 11
Midlands -25 61 £463 +3.93% 15
West Midlands -28 60 £463 +3.93% 8
Yorkshire -46 39 £500 +32.45% 5
South West -17 30 £463 +5.71% 4
South East -50 29 £398 -16.32% 27
North West -62 22 £401 +14.57% 6
Scotland -23 20 £500 +11.11% 3
East of England -45 5 £400 -11.11% 8
Wales -13 4 £750 +106.90% 4
North East -35 1 £400 -4.99%
East Midlands - 1 £163 - 7

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.19%) SharePoint
2 19 (5.60%) Confluence
3 11 (3.24%) SAS
4 7 (2.06%) Microsoft Exchange
5 4 (1.18%) Adobe Experience Manager
5 4 (1.18%) IIS
5 4 (1.18%) Oracle Self-Service HR
6 3 (0.88%) NetWeaver
6 3 (0.88%) Oracle Workflow
7 2 (0.59%) Apache
7 2 (0.59%) ArcGIS
7 2 (0.59%) Oracle Spatial
8 1 (0.29%) CMS
8 1 (0.29%) Headless CMS
8 1 (0.29%) IBM HTTP Server
8 1 (0.29%) WebSphere
8 1 (0.29%) WebSphere Application Server
Applications
1 18 (5.31%) Microsoft Office
2 9 (2.65%) Microsoft Excel
Business Applications
1 18 (5.31%) Remedy ITSM
2 5 (1.47%) SAP S/4HANA
3 3 (0.88%) Oracle Assets
3 3 (0.88%) Oracle Cash Management
3 3 (0.88%) Oracle Payables
3 3 (0.88%) Oracle Procure-to-Pay
3 3 (0.88%) Oracle Receivables
4 2 (0.59%) NetSuite
5 1 (0.29%) iTrent
5 1 (0.29%) Oracle General Ledger
5 1 (0.29%) Primavera
5 1 (0.29%) SAP ERP
5 1 (0.29%) Veritas eDiscovery
Cloud Services
1 69 (20.35%) Azure
2 51 (15.04%) Entra ID
3 45 (13.27%) Microsoft 365
4 39 (11.50%) AWS
5 25 (7.37%) GitHub
6 21 (6.19%) Azure DevOps
7 18 (5.31%) OneDrive
8 16 (4.72%) GitHub Actions
9 15 (4.42%) Amazon CloudWatch
9 15 (4.42%) Microsoft Copilot
10 13 (3.83%) Amazon EC2
10 13 (3.83%) Amazon EKS
10 13 (3.83%) Amazon S3
10 13 (3.83%) Serverless
11 12 (3.54%) Power Platform
11 12 (3.54%) Virtual Private Cloud
12 11 (3.24%) Amazon ECS
12 11 (3.24%) AWS CodePipeline
12 11 (3.24%) AWS Lambda
12 11 (3.24%) GCP
Communications & Networking
1 27 (7.96%) Firewall
2 24 (7.08%) DNS
3 18 (5.31%) DHCP
3 18 (5.31%) VPN
4 12 (3.54%) LAN
4 12 (3.54%) WAN
5 11 (3.24%) Network Security
5 11 (3.24%) Wi-Fi
6 9 (2.65%) SAN
6 9 (2.65%) Wireless
7 8 (2.36%) MPLS
7 8 (2.36%) SD-WAN
8 7 (2.06%) VLAN
9 6 (1.77%) Cisco IOS
9 6 (1.77%) Cisco Nexus
10 5 (1.47%) TCP/IP
11 4 (1.18%) NetScaler
12 3 (0.88%) Internet
12 3 (0.88%) NAS
12 3 (0.88%) NGFW
Database & Business Intelligence
1 12 (3.54%) Power BI
2 10 (2.95%) Data Warehouse
3 8 (2.36%) Metadata
3 8 (2.36%) Oracle Database
3 8 (2.36%) Relational Database
4 7 (2.06%) MySQL
5 6 (1.77%) PostgreSQL
5 6 (1.77%) SQL Server
6 5 (1.47%) Metadata Repository
6 5 (1.47%) SAP HANA
7 3 (0.88%) Data Lake
7 3 (0.88%) NoSQL
7 3 (0.88%) Oracle BI Publisher
7 3 (0.88%) Pentaho
7 3 (0.88%) SQL Server Integration Services
7 3 (0.88%) Tableau
8 2 (0.59%) KDB
8 2 (0.59%) MaxDB
8 2 (0.59%) Oracle Reports
8 2 (0.59%) Sybase ASE
Development Applications
1 63 (18.58%) JIRA
2 17 (5.01%) Jenkins
3 14 (4.13%) GitLab
4 13 (3.83%) Git
5 12 (3.54%) Bitbucket
6 4 (1.18%) Jaeger
6 4 (1.18%) Maven
7 1 (0.29%) Artifactory
7 1 (0.29%) Cypress.io
7 1 (0.29%) Introscope
7 1 (0.29%) MSI
General
1 137 (40.41%) Social Skills
2 82 (24.19%) Finance
3 44 (12.98%) Analytical Skills
3 44 (12.98%) Public Sector
4 26 (7.67%) Banking
5 20 (5.90%) Legal
6 14 (4.13%) Law
7 13 (3.83%) Documentation Skills
8 10 (2.95%) Retail
9 6 (1.77%) Military
9 6 (1.77%) Organisational Skills
10 5 (1.47%) Telecoms
11 4 (1.18%) Police
12 3 (0.88%) Financial Institution
12 3 (0.88%) Front Office
12 3 (0.88%) General Ledger
12 3 (0.88%) Influencing Skills
13 2 (0.59%) Games
13 2 (0.59%) Marketing
13 2 (0.59%) Presentation Skills
Job Titles
1 38 (11.21%) Service Manager
2 32 (9.44%) Support Engineer
3 31 (9.14%) Analyst
4 26 (7.67%) Architect
5 22 (6.49%) Senior
6 21 (6.19%) IT Support
7 20 (5.90%) Lead
8 17 (5.01%) Administrator
8 17 (5.01%) Infrastructure Engineer
9 16 (4.72%) IT Engineer
10 15 (4.42%) Consultant
11 14 (4.13%) Developer
11 14 (4.13%) Incident Manager
11 14 (4.13%) IT Support Engineer
12 13 (3.83%) Delivery Manager
12 13 (3.83%) Network Engineer
13 12 (3.54%) Scrum Master
14 9 (2.65%) Help Desk Support
14 9 (2.65%) Incident Analyst
14 9 (2.65%) Problem Analyst
Libraries, Frameworks & Software Standards
1 14 (4.13%) Microsoft Graph
2 12 (3.54%) Middleware
3 9 (2.65%) AWS CDK
4 8 (2.36%) REST
5 7 (2.06%) .NET
5 7 (2.06%) Spring
6 6 (1.77%) SAP Basis
6 6 (1.77%) Software Packaging
7 5 (1.47%) XML
8 4 (1.18%) AngularJS
8 4 (1.18%) Bootstrap
8 4 (1.18%) CSS
8 4 (1.18%) J2EE
8 4 (1.18%) jQuery
8 4 (1.18%) Loki
8 4 (1.18%) OpenTelemetry
8 4 (1.18%) Oracle Fusion
8 4 (1.18%) Sass
8 4 (1.18%) Spring MVC
8 4 (1.18%) Web Services
Miscellaneous
1 22 (6.49%) Product Ownership
2 20 (5.90%) Onboarding
3 17 (5.01%) Data Centre
4 16 (4.72%) CMDB
5 11 (3.24%) Security Posture
6 10 (2.95%) Data Protection Act
6 10 (2.95%) Hybrid Cloud
6 10 (2.95%) Management Information System
7 9 (2.65%) Analytical Mindset
7 9 (2.65%) Enterprise Software
7 9 (2.65%) Smartphone
8 8 (2.36%) Cloud Native
9 7 (2.06%) Clustering
9 7 (2.06%) Distributed Systems
9 7 (2.06%) PKI
9 7 (2.06%) Private Cloud
10 6 (1.77%) Mainframe
10 6 (1.77%) Replication
11 4 (1.18%) Distributed Computing
11 4 (1.18%) Self-Motivation
Operating Systems
1 71 (20.94%) Windows
2 55 (16.22%) Linux
3 22 (6.49%) Windows Server
4 18 (5.31%) Unix
5 14 (4.13%) Red Hat Enterprise Linux
6 9 (2.65%) Android
6 9 (2.65%) zOS
7 7 (2.06%) Ubuntu
7 7 (2.06%) Windows 10
8 4 (1.18%) Windows Server 2012
9 3 (0.88%) Apple iOS
9 3 (0.88%) Windows 7
9 3 (0.88%) Windows Server 2019
9 3 (0.88%) Windows XP
10 2 (0.59%) Windows Server 2016
11 1 (0.29%) AIX
Processes & Methodologies
1 158 (46.61%) ITIL
2 97 (28.61%) Change Management
3 94 (27.73%) ITSM
4 90 (26.55%) Service Management
5 86 (25.37%) Continuous Improvement
6 72 (21.24%) Root Cause Analysis
7 69 (20.35%) Agile
7 69 (20.35%) Incident Management
8 63 (18.58%) DevOps
9 62 (18.29%) Stakeholder Management
10 53 (15.63%) Problem-Solving
10 53 (15.63%) Service Delivery
11 45 (13.27%) CI/CD
12 39 (11.50%) Decision-Making
13 33 (9.73%) Incident Response
13 33 (9.73%) Observability
14 29 (8.55%) Stakeholder Engagement
15 28 (8.26%) Scrum
16 27 (7.96%) Infrastructure as Code
17 26 (7.67%) Customer Service
Programming Languages
1 38 (11.21%) PowerShell
2 33 (9.73%) SQL
3 29 (8.55%) Python
4 20 (5.90%) Bash
4 20 (5.90%) Java
5 13 (3.83%) C#
6 8 (2.36%) PL/SQL
7 7 (2.06%) JavaScript
8 5 (1.47%) JCL
9 4 (1.18%) Go
10 3 (0.88%) Shell Script
11 2 (0.59%) Perl
11 2 (0.59%) PHP
11 2 (0.59%) REXX
11 2 (0.59%) TypeScript
12 1 (0.29%) Apex Code
12 1 (0.29%) Jython
12 1 (0.29%) Kusto Query Language
12 1 (0.29%) SOQL
12 1 (0.29%) T-SQL
Qualifications
1 130 (38.35%) Security Cleared
2 102 (30.09%) SC Cleared
3 35 (10.32%) DV Cleared
4 26 (7.67%) Degree
5 12 (3.54%) ITIL Certification
6 11 (3.24%) SAFe Agilist
7 9 (2.65%) AWS Certified Cloud Practitioner
8 7 (2.06%) BPSS Clearance
8 7 (2.06%) Cisco Certification
9 6 (1.77%) CCNA
9 6 (1.77%) ITIL Foundation Certificate
9 6 (1.77%) Master's Degree
9 6 (1.77%) Microsoft Certification
10 5 (1.47%) MCSE
11 4 (1.18%) CCNP
11 4 (1.18%) PMI Certification
11 4 (1.18%) VMware Certified Professional (VCP)
12 3 (0.88%) CISSP
12 3 (0.88%) PMP
12 3 (0.88%) RHCA
Quality Assurance & Compliance
1 54 (15.93%) SLA
2 11 (3.24%) ISO/IEC 27001
3 8 (2.36%) Data Quality
3 8 (2.36%) PCI DSS
4 7 (2.06%) GDPR
5 6 (1.77%) Cyber Essentials
6 5 (1.47%) GRC
6 5 (1.47%) NIST
7 3 (0.88%) Actionable Recommendations
7 3 (0.88%) QA
7 3 (0.88%) Sarbanes-Oxley
8 2 (0.59%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.29%) Accessibility
9 1 (0.29%) COBIT
9 1 (0.29%) Disclosure Scotland
9 1 (0.29%) ISO 22301
9 1 (0.29%) ISO/IEC 20000
9 1 (0.29%) SOC 2
9 1 (0.29%) WCAG
System Software
1 55 (16.22%) Active Directory
2 22 (6.49%) Docker
3 16 (4.72%) VMware Infrastructure
4 13 (3.83%) NFS
5 8 (2.36%) Hyper-V
6 5 (1.47%) Time Sharing Option
7 4 (1.18%) Virtual Machines
8 3 (0.88%) Firmware
9 2 (0.59%) Oracle RAC
9 2 (0.59%) Virtual Desktop
9 2 (0.59%) VMware ESXi
9 2 (0.59%) VMware Workstation
9 2 (0.59%) XenApp
9 2 (0.59%) XenDesktop
10 1 (0.29%) Active Directory Lightweight Directory Services
10 1 (0.29%) BitLocker
10 1 (0.29%) vSphere
Systems Management
1 22 (6.49%) Terraform
2 19 (5.60%) SCCM
3 17 (5.01%) Kubernetes
3 17 (5.01%) Microsoft Intune
4 15 (4.42%) Grafana
5 14 (4.13%) Ansible
6 11 (3.24%) Prometheus
7 9 (2.65%) Cisco Prime
8 6 (1.77%) Red Hat Satellite
9 5 (1.47%) Tivoli Storage Manager
10 4 (1.18%) Active Directory Federation Services
10 4 (1.18%) Istio
10 4 (1.18%) Podman
10 4 (1.18%) Single Sign-On
11 3 (0.88%) Jamf Pro
11 3 (0.88%) Rancher
12 2 (0.59%) AirWatch
12 2 (0.59%) CASB
12 2 (0.59%) Failover Clustering
12 2 (0.59%) vCenter Server
Vendors
1 68 (20.06%) ServiceNow
2 58 (17.11%) Microsoft
3 26 (7.67%) Oracle
4 24 (7.08%) Cisco
5 23 (6.78%) Remedy
6 19 (5.60%) VMware
7 14 (4.13%) Red Hat
8 13 (3.83%) Dell
9 12 (3.54%) SAP
9 12 (3.54%) Splunk
10 11 (3.24%) IBM
11 9 (2.65%) Broadcom
11 9 (2.65%) Salesforce
12 8 (2.36%) Citrix
12 8 (2.36%) SolarWinds
13 7 (2.06%) Aruba
13 7 (2.06%) BMC
13 7 (2.06%) Brocade
13 7 (2.06%) Dynatrace
13 7 (2.06%) Fortinet