Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 27 August 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Aug 2026
Same period 2025 Same period 2024
Rank 352 262 307
Rank change year-on-year -90 +45 -48
Contract jobs citing Problem Management 352 327 277
As % of all contract jobs in the UK 0.66% 1.00% 0.71%
As % of the Processes & Methodologies category 0.78% 1.10% 0.84%
Number of daily rates quoted 213 186 182
10th Percentile £250 £313 £333
25th Percentile £385 £369 £425
Median daily rate (50th Percentile) £475 £450 £486
Median % change year-on-year +5.56% -7.45% -2.75%
75th Percentile £556 £538 £538
90th Percentile £675 £650 £607
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 24 18 6
10th Percentile £16.34 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £23.88 £33.00
Median % change year-on-year +6.66% -27.65% +141.58%
75th Percentile £46.94 £40.20 £53.93
90th Percentile £67.84 £47.23 £79.25
UK excluding London median hourly rate £25.47 £22.29 £27.50
% change year-on-year +14.24% -18.95% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,399 29,629 33,143
As % of all contract IT jobs advertised in the UK 84.55% 90.46% 85.37%
Number of daily rates quoted 27,782 18,436 20,950
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,881 1,773 1,687
10th Percentile £14.22 £14.20 £13.86
25th Percentile £17.87 £17.30 £18.13
Median hourly rate £41.00 £25.15 £40.50
Median % change year-on-year +63.02% -37.90% -4.71%
75th Percentile £67.84 £47.50 £65.00
90th Percentile £80.00 £67.50 £75.00
UK excluding London median hourly rate £43.96 £23.00 £42.50
% change year-on-year +91.13% -45.88% +6.25%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 27 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 27 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 27 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -61 315 £475 +5.56% 234
UK excluding London -92 198 £475 +5.56% 177
London -41 132 £463 -5.13% 100
Work from Home -54 92 £475 +5.56% 90
Midlands -23 61 £463 +3.93% 28
North of England -93 61 £475 +22.42% 31
West Midlands -19 53 £463 +14.91% 17
South East -37 37 £538 +7.50% 55
Yorkshire -44 36 £500 +28.87% 9
North West -75 24 £401 +14.57% 19
Scotland -23 20 £481 +6.83% 16
South West -45 12 £350 -33.33% 18
East of England -23 9 £400 -20.00% 14
East Midlands -15 8 - - 11
Wales -13 4 £750 +100.00% 7
North East -41 1 £400 -38.46% 3

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.97%) Confluence
2 16 (4.55%) SharePoint
3 14 (3.98%) Microsoft Exchange
4 9 (2.56%) SAS
5 4 (1.14%) IIS
5 4 (1.14%) WebSphere
6 3 (0.85%) Apache Airflow
7 2 (0.57%) Adobe Experience Manager
7 2 (0.57%) Apache
7 2 (0.57%) NetWeaver
7 2 (0.57%) Oracle Self-Service HR
7 2 (0.57%) Smallworld
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.95%) Microsoft Office
2 11 (3.13%) Microsoft Excel
3 2 (0.57%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.98%) Remedy ITSM
2 2 (0.57%) NetSuite
2 2 (0.57%) Oracle Procure-to-Pay
2 2 (0.57%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 78 (22.16%) Azure
2 53 (15.06%) AWS
3 50 (14.20%) Microsoft 365
4 45 (12.78%) Entra ID
5 24 (6.82%) GitHub
6 18 (5.11%) Azure DevOps
6 18 (5.11%) GitHub Actions
7 16 (4.55%) Amazon CloudWatch
7 16 (4.55%) OneDrive
8 15 (4.26%) Amazon EKS
8 15 (4.26%) Power Platform
9 14 (3.98%) Amazon EC2
9 14 (3.98%) Amazon S3
10 13 (3.69%) Amazon ECS
10 13 (3.69%) Virtual Private Cloud
11 12 (3.41%) AWS CloudFormation
11 12 (3.41%) AWS Lambda
11 12 (3.41%) SaaS
11 12 (3.41%) Serverless
12 11 (3.13%) GCP
Communications & Networking
1 48 (13.64%) DNS
2 32 (9.09%) Firewall
3 31 (8.81%) DHCP
4 19 (5.40%) VPN
5 15 (4.26%) Network Security
5 15 (4.26%) Wi-Fi
6 14 (3.98%) SAN
7 13 (3.69%) TCP/IP
8 10 (2.84%) Wireless
9 9 (2.56%) LAN
10 8 (2.27%) Kerberos
11 7 (1.99%) NAS
11 7 (1.99%) VLAN
11 7 (1.99%) WAN
12 6 (1.70%) Cisco IOS
13 4 (1.14%) HTTP
14 3 (0.85%) VoIP
15 2 (0.57%) FTP
15 2 (0.57%) Internet
15 2 (0.57%) SSL
Database & Business Intelligence
1 17 (4.83%) SQL Server
2 15 (4.26%) Power BI
3 11 (3.13%) Data Warehouse
4 9 (2.56%) MySQL
5 8 (2.27%) Metadata
6 7 (1.99%) Data Lake
6 7 (1.99%) NoSQL
6 7 (1.99%) Pentaho
6 7 (1.99%) Relational Database
7 6 (1.70%) Db2
8 4 (1.14%) Oracle Database
9 3 (0.85%) Amazon Redshift
9 3 (0.85%) Oracle Reports
9 3 (0.85%) SAP HANA
10 2 (0.57%) BusinessObjects
10 2 (0.57%) KDB
10 2 (0.57%) PostgreSQL
10 2 (0.57%) SQL Server Analysis Services
10 2 (0.57%) SQL Server Integration Services
10 2 (0.57%) Tableau
Development Applications
1 50 (14.20%) JIRA
2 17 (4.83%) Jenkins
3 15 (4.26%) GitLab
4 13 (3.69%) Bitbucket
5 7 (1.99%) Git
6 3 (0.85%) SonarQube
7 2 (0.57%) Jaeger
7 2 (0.57%) Maven
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) tSQLt
General
1 158 (44.89%) Social Skills
2 75 (21.31%) Finance
3 51 (14.49%) Analytical Skills
4 36 (10.23%) Public Sector
5 27 (7.67%) Banking
6 14 (3.98%) Organisational Skills
7 13 (3.69%) Influencing Skills
8 12 (3.41%) Documentation Skills
9 11 (3.13%) Telecoms
10 10 (2.84%) Legal
11 8 (2.27%) Front Office
12 7 (1.99%) Law
13 6 (1.70%) Retail
14 5 (1.42%) Corporate Banking
14 5 (1.42%) Military
15 4 (1.14%) Financial Institution
15 4 (1.14%) Inclusion and Diversity
15 4 (1.14%) Local Government
15 4 (1.14%) Police
16 3 (0.85%) Presentation Skills
Job Titles
1 53 (15.06%) Support Engineer
2 40 (11.36%) Analyst
3 27 (7.67%) Senior
4 26 (7.39%) Architect
5 25 (7.10%) Lead
6 21 (5.97%) Infrastructure Engineer
7 20 (5.68%) Incident Manager
8 19 (5.40%) IT Support
9 18 (5.11%) Service Manager
10 17 (4.83%) Consultant
10 17 (4.83%) IT Engineer
11 16 (4.55%) Cloud Engineer
12 15 (4.26%) IT Support Engineer
13 14 (3.98%) Major Incident Manager
14 12 (3.41%) Administrator
14 12 (3.41%) Scrum Master
15 11 (3.13%) Applications Support
15 11 (3.13%) Support Analyst
16 9 (2.56%) IT Manager
16 9 (2.56%) Network Engineer
Libraries, Frameworks & Software Standards
1 24 (6.82%) Terraform
2 13 (3.69%) Middleware
3 10 (2.84%) REST
4 9 (2.56%) AWS CDK
4 9 (2.56%) LDAP
5 8 (2.27%) Microsoft Graph
5 8 (2.27%) Software Packaging
6 7 (1.99%) Web Services
6 7 (1.99%) XML
7 6 (1.70%) CSS
8 5 (1.42%) Jakarta EE
8 5 (1.42%) SAP Basis
8 5 (1.42%) SOAP
9 4 (1.14%) .NET
9 4 (1.14%) Ajax
9 4 (1.14%) FIDO
9 4 (1.14%) HTML
9 4 (1.14%) OpenTelemetry
9 4 (1.14%) Oracle Fusion
10 3 (0.85%) Spring
Miscellaneous
1 26 (7.39%) Onboarding
2 20 (5.68%) Product Ownership
3 16 (4.55%) Data Centre
4 14 (3.98%) Data Protection Act
4 14 (3.98%) Distributed Systems
5 12 (3.41%) Analytical Mindset
5 12 (3.41%) Management Information System
5 12 (3.41%) PKI
6 11 (3.13%) CMDB
7 9 (2.56%) Cloud Native
7 9 (2.56%) Public Cloud
8 8 (2.27%) Enterprise Software
8 8 (2.27%) Mainframe
8 8 (2.27%) Smartphone
9 7 (1.99%) Autonomous Agent
10 6 (1.70%) Replication
11 5 (1.42%) Private Cloud
11 5 (1.42%) Security Posture
12 4 (1.14%) Enterprise Storage
12 4 (1.14%) Hybrid Cloud
Operating Systems
1 106 (30.11%) Windows
2 55 (15.63%) Linux
3 33 (9.38%) Windows Server
4 20 (5.68%) Unix
5 16 (4.55%) Windows 10
6 12 (3.41%) Android
6 12 (3.41%) Red Hat Enterprise Linux
7 9 (2.56%) Windows Server 2019
8 6 (1.70%) Apple iOS
8 6 (1.70%) zOS
9 5 (1.42%) Windows 7
10 4 (1.14%) Windows Server 2012
11 2 (0.57%) Mac OS
11 2 (0.57%) Windows Server 2016
11 2 (0.57%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 167 (47.44%) ITIL
2 109 (30.97%) Continuous Improvement
3 107 (30.40%) ITSM
4 101 (28.69%) Service Management
5 98 (27.84%) Change Management
6 92 (26.14%) Stakeholder Management
7 84 (23.86%) Incident Management
8 82 (23.30%) Agile
9 74 (21.02%) Root Cause Analysis
10 65 (18.47%) Service Delivery
11 62 (17.61%) DevOps
11 62 (17.61%) Problem-Solving
12 47 (13.35%) CI/CD
13 44 (12.50%) Runbook
14 43 (12.22%) Decision-Making
15 34 (9.66%) Customer Service
15 34 (9.66%) Migration
16 32 (9.09%) Infrastructure Engineering
16 32 (9.09%) Stakeholder Engagement
17 31 (8.81%) Major Incident Management
Programming Languages
1 49 (13.92%) Python
2 43 (12.22%) PowerShell
2 43 (12.22%) SQL
3 32 (9.09%) Java
4 25 (7.10%) Bash
5 14 (3.98%) JavaScript
6 9 (2.56%) C#
7 7 (1.99%) T-SQL
8 5 (1.42%) JCL
8 5 (1.42%) PL/SQL
9 4 (1.14%) Shell Script
10 3 (0.85%) VBScript
11 2 (0.57%) Bicep
11 2 (0.57%) Go
11 2 (0.57%) Magik
11 2 (0.57%) Perl
11 2 (0.57%) PHP
11 2 (0.57%) REXX
12 1 (0.28%) SOQL
12 1 (0.28%) TypeScript
Qualifications
1 112 (31.82%) Security Cleared
2 82 (23.30%) SC Cleared
3 36 (10.23%) Degree
4 23 (6.53%) DV Cleared
5 14 (3.98%) BPSS Clearance
5 14 (3.98%) ITIL Certification
6 11 (3.13%) SAFe Agilist
7 9 (2.56%) AWS Certified Cloud Practitioner
7 9 (2.56%) Computer Science Degree
7 9 (2.56%) ITIL Foundation Certificate
8 7 (1.99%) CCNA
8 7 (1.99%) Cisco Certification
8 7 (1.99%) Microsoft Certification
9 6 (1.70%) CISSP
9 6 (1.70%) MCSE
9 6 (1.70%) PMI Certification
10 5 (1.42%) PMP
10 5 (1.42%) VMware Certified Professional (VCP)
11 4 (1.14%) CISM
11 4 (1.14%) RHCA
Quality Assurance & Compliance
1 60 (17.05%) SLA
2 13 (3.69%) Data Quality
2 13 (3.69%) ISO/IEC 27001
3 7 (1.99%) Cyber Essentials
4 6 (1.70%) COBIT
5 5 (1.42%) NIST
6 4 (1.14%) GDPR
6 4 (1.14%) PCI DSS
6 4 (1.14%) QA
7 3 (0.85%) Actionable Recommendations
7 3 (0.85%) GRC
8 2 (0.57%) ISO/IEC 20000
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) Sarbanes-Oxley
9 1 (0.28%) SEPA
9 1 (0.28%) WCAG
System Software
1 70 (19.89%) Active Directory
2 28 (7.95%) VMware Infrastructure
3 23 (6.53%) Docker
4 17 (4.83%) NFS
5 12 (3.41%) Hyper-V
5 12 (3.41%) VMware ESXi
6 7 (1.99%) vSphere
7 5 (1.42%) Time Sharing Option
8 4 (1.14%) Virtual Machines
9 3 (0.85%) Firmware
9 3 (0.85%) Virtual Desktop
9 3 (0.85%) VMware NSX
10 2 (0.57%) Oracle RAC
10 2 (0.57%) UAG
10 2 (0.57%) XenApp
10 2 (0.57%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) RACF
Systems Management
1 22 (6.25%) Kubernetes
2 21 (5.97%) Microsoft Intune
3 17 (4.83%) SCCM
4 16 (4.55%) Ansible
5 12 (3.41%) vCenter Server
6 8 (2.27%) SCOM
7 6 (1.70%) Grafana
7 6 (1.70%) Red Hat Satellite
8 5 (1.42%) Podman
8 5 (1.42%) Prometheus
8 5 (1.42%) Tivoli Storage Manager
9 4 (1.14%) CA Single Sign-On
10 3 (0.85%) Cisco Prime
10 3 (0.85%) Istio
11 2 (0.57%) Active Directory Federation Services
11 2 (0.57%) AirWatch
11 2 (0.57%) Avamar
11 2 (0.57%) Failover Clustering
11 2 (0.57%) PaperCut
11 2 (0.57%) Single Sign-On
Vendors
1 76 (21.59%) ServiceNow
2 70 (19.89%) Microsoft
3 37 (10.51%) VMware
4 25 (7.10%) Oracle
5 24 (6.82%) Cisco
6 18 (5.11%) Remedy
7 15 (4.26%) Broadcom
7 15 (4.26%) Splunk
8 10 (2.84%) Salesforce
9 9 (2.56%) Dynatrace
9 9 (2.56%) HP
9 9 (2.56%) IBM
9 9 (2.56%) Red Hat
9 9 (2.56%) SAP
10 8 (2.27%) Denodo
10 8 (2.27%) SolarWinds
11 7 (1.99%) Brocade
11 7 (1.99%) Citrix
11 7 (1.99%) Dell
12 6 (1.70%) Sybase