Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 3 February 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Feb 2026
Same period 2025 Same period 2024
Rank 330 285 251
Rank change year-on-year -45 -34 -4
Contract jobs citing Problem Management 286 276 428
As % of all contract jobs in the UK 0.74% 0.89% 0.95%
As % of the Processes & Methodologies category 0.85% 1.00% 1.09%
Number of daily rates quoted 183 157 241
10th Percentile £263 £258 £275
25th Percentile £325 £413 £350
Median daily rate (50th Percentile) £463 £472 £450
Median % change year-on-year -2.01% +4.89% -3.23%
75th Percentile £558 £585 £575
90th Percentile £613 £650 £625
UK excluding London median daily rate £455 £450 £450
% change year-on-year +1.11% - +0.56%
Number of hourly rates quoted 21 9 61
10th Percentile £15.50 £35.25 £13.29
25th Percentile £16.40 £55.87 -
Median hourly rate £20.79 £56.75 £14.16
Median % change year-on-year -63.36% +300.74% -27.38%
75th Percentile £26.11 £68.75 £25.00
90th Percentile £26.57 £70.00 £26.66
UK excluding London median hourly rate £20.00 £60.87 £14.16
% change year-on-year -67.14% +329.89% -27.38%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 33,753 27,550 39,300
As % of all contract IT jobs advertised in the UK 87.16% 89.25% 87.13%
Number of daily rates quoted 21,385 16,677 25,860
10th Percentile £306 £306 £300
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £719 £738 £738
UK excluding London median daily rate £480 £498 £500
% change year-on-year -3.66% -0.35% -
Number of hourly rates quoted 2,027 862 2,114
10th Percentile £14.50 £15.62 £13.29
25th Percentile £17.69 £21.00 £16.50
Median hourly rate £25.15 £32.50 £35.00
Median % change year-on-year -22.62% -7.14% +8.53%
75th Percentile £58.75 £62.50 £61.13
90th Percentile £70.00 £75.00 £73.75
UK excluding London median hourly rate £25.00 £31.50 £35.50
% change year-on-year -20.63% -11.27% +22.41%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 3 February 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 3 February 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 3 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -65 244 £475 +0.53% 89
UK excluding London -46 181 £455 +1.11% 82
Work from Home +22 94 £450 - 36
London -48 76 £475 -5.00% 17
North of England -59 51 £449 -0.33% 17
South East -8 42 £350 -18.98% 22
Midlands -31 40 £356 +65.70% 24
South West -12 33 £575 +4.55% 11
West Midlands -20 31 £325 +51.16% 19
North West -40 30 £325 -31.22% 7
Yorkshire -39 21 £500 +11.11% 10
Scotland +5 12 £500 +8.40% 6
East Midlands - 9 £413 - 5
Northern Ireland - 7 £375 -
East of England -38 4 £275 -39.99% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 35 (12.24%) SharePoint
2 20 (6.99%) Confluence
2 20 (6.99%) Microsoft Exchange
3 15 (5.24%) Skype for Business
4 7 (2.45%) Exchange Server 2013
4 7 (2.45%) Mattermost
5 6 (2.10%) Apache
5 6 (2.10%) SAS
6 3 (1.05%) IIS
6 3 (1.05%) iPlanet
6 3 (1.05%) JBoss
6 3 (1.05%) WebSphere
6 3 (1.05%) WebSphere Application Server
7 2 (0.70%) ArcGIS
7 2 (0.70%) Oracle Spatial
8 1 (0.35%) CICS
8 1 (0.35%) CMS
8 1 (0.35%) Headless CMS
8 1 (0.35%) Oracle Self-Service HR
8 1 (0.35%) Oracle Workflow
Applications
1 31 (10.84%) Microsoft Office
2 10 (3.50%) Microsoft Excel
3 9 (3.15%) Microsoft PowerPoint
3 9 (3.15%) MS Visio
4 1 (0.35%) AutoCAD
Business Applications
1 20 (6.99%) Remedy ITSM
2 3 (1.05%) assyst
2 3 (1.05%) ResourceLink
3 2 (0.70%) Oracle Cash Management
3 2 (0.70%) Oracle Payables
3 2 (0.70%) Oracle Receivables
3 2 (0.70%) SAP S/4HANA
4 1 (0.35%) Dynamics CRM
4 1 (0.35%) ION MarketView
4 1 (0.35%) Oracle Assets
4 1 (0.35%) Oracle General Ledger
4 1 (0.35%) Oracle Procure-to-Pay
4 1 (0.35%) SAP ERP
4 1 (0.35%) Veritas eDiscovery
Cloud Services
1 61 (21.33%) Azure
2 55 (19.23%) Microsoft 365
3 28 (9.79%) OneDrive
4 27 (9.44%) Entra ID
5 23 (8.04%) AWS
6 14 (4.90%) SaaS
7 13 (4.55%) Power Platform
8 12 (4.20%) GCP
8 12 (4.20%) Microsoft Copilot
9 10 (3.50%) Azure DevOps
9 10 (3.50%) Datadog
9 10 (3.50%) PaaS
10 8 (2.80%) GitHub
11 6 (2.10%) Azure Functions
11 6 (2.10%) Power Automate
11 6 (2.10%) Serverless
12 5 (1.75%) OCI
13 4 (1.40%) AWS CloudFormation
13 4 (1.40%) Azure AKS
13 4 (1.40%) GitHub Actions
Communications & Networking
1 22 (7.69%) DNS
2 18 (6.29%) Skype
3 15 (5.24%) Firewall
3 15 (5.24%) VPN
4 14 (4.90%) TCP/IP
5 9 (3.15%) DHCP
6 8 (2.80%) Unified Communications
6 8 (2.80%) WAN
7 7 (2.45%) Network Security
7 7 (2.45%) SAN
8 6 (2.10%) LAN
8 6 (2.10%) SD-WAN
9 5 (1.75%) Broadband
9 5 (1.75%) Internet
9 5 (1.75%) NetScaler
9 5 (1.75%) Wi-Fi
10 4 (1.40%) Cisco Nexus
10 4 (1.40%) MPLS
10 4 (1.40%) Wireless
11 3 (1.05%) Cisco IOS
Database & Business Intelligence
1 12 (4.20%) PostgreSQL
2 10 (3.50%) Data Warehouse
3 9 (3.15%) Metadata
3 9 (3.15%) Metadata Repository
4 6 (2.10%) Oracle Database
4 6 (2.10%) Power BI
5 4 (1.40%) MongoDB
6 3 (1.05%) Oracle Reports
6 3 (1.05%) Relational Database
7 2 (0.70%) Azure SQL Database
7 2 (0.70%) Oracle BI Publisher
7 2 (0.70%) Oracle ODI
7 2 (0.70%) SAS Enterprise Guide
7 2 (0.70%) SQL Server
7 2 (0.70%) SQL Server Integration Services
8 1 (0.35%) BusinessObjects
8 1 (0.35%) GIS
8 1 (0.35%) Oracle Discoverer
8 1 (0.35%) Spotfire
8 1 (0.35%) SQL Server Reporting Services
Development Applications
1 31 (10.84%) JIRA
2 15 (5.24%) Git
3 8 (2.80%) Jenkins
4 5 (1.75%) GitLab
5 4 (1.40%) Liquibase
6 3 (1.05%) Bitbucket Server
6 3 (1.05%) CA Release Automation
6 3 (1.05%) CircleCI
6 3 (1.05%) JUnit
6 3 (1.05%) Mockito
6 3 (1.05%) Sonatype Nexus
7 2 (0.70%) MSI
8 1 (0.35%) Cypress.io
General
1 106 (37.06%) Social Skills
2 78 (27.27%) Finance
3 47 (16.43%) Analytical Skills
4 30 (10.49%) Public Sector
5 24 (8.39%) Banking
6 14 (4.90%) Documentation Skills
6 14 (4.90%) Manufacturing
7 11 (3.85%) Law
7 11 (3.85%) Telecoms
8 9 (3.15%) Legal
8 9 (3.15%) Retail
9 8 (2.80%) Organisational Skills
10 5 (1.75%) Financial Institution
10 5 (1.75%) Marketing
10 5 (1.75%) Military
11 4 (1.40%) Electronics
12 3 (1.05%) Local Government
13 2 (0.70%) General Ledger
13 2 (0.70%) Investment Banking
13 2 (0.70%) Publishing
Job Titles
1 70 (24.48%) Analyst
2 42 (14.69%) Support Analyst
3 28 (9.79%) Service Manager
4 27 (9.44%) IT Support
5 18 (6.29%) Lead
6 17 (5.94%) Architect
6 17 (5.94%) Operations Analyst
7 16 (5.59%) Consultant
7 16 (5.59%) Operational Support Analyst
7 16 (5.59%) Operations Support Analyst
8 15 (5.24%) IT Analyst
8 15 (5.24%) Senior
8 15 (5.24%) Service Analyst
9 14 (4.90%) IT Support Analyst
10 12 (4.20%) Support Engineer
11 11 (3.85%) Incident Manager
11 11 (3.85%) Service Desk Analyst
12 9 (3.15%) Data Architect
12 9 (3.15%) Developer
12 9 (3.15%) Support Technician
Libraries, Frameworks & Software Standards
1 13 (4.55%) REST
2 10 (3.50%) Microsoft Graph
3 9 (3.15%) Oracle Fusion
4 8 (2.80%) Middleware
5 7 (2.45%) Kafka
6 4 (1.40%) .NET
6 4 (1.40%) LDAP
6 4 (1.40%) SAML
7 3 (1.05%) ActiveMQ
7 3 (1.05%) ARM Templates
7 3 (1.05%) OAuth
7 3 (1.05%) OpenID
7 3 (1.05%) RESTful
7 3 (1.05%) WireMock
8 2 (0.70%) ADO
8 2 (0.70%) Spring
8 2 (0.70%) Spring Boot
8 2 (0.70%) Web Services
8 2 (0.70%) XMPP
9 1 (0.35%) CSS
Miscellaneous
1 18 (6.29%) Enterprise Software
2 17 (5.94%) Management Information System
3 14 (4.90%) CMDB
4 11 (3.85%) Cloud Native
4 11 (3.85%) Onboarding
5 10 (3.50%) Video Conferencing
6 7 (2.45%) Data Centre
7 6 (2.10%) Analytical Mindset
7 6 (2.10%) Self-Motivation
8 5 (1.75%) Driving Licence
8 5 (1.75%) Low-Code
8 5 (1.75%) PKI
8 5 (1.75%) Team-Oriented Environment
9 4 (1.40%) Hybrid Cloud
9 4 (1.40%) Security Posture
9 4 (1.40%) Virtual Team
10 3 (1.05%) Product Ownership
10 3 (1.05%) Tandem
11 2 (0.70%) BYOD
11 2 (0.70%) Mainframe
Operating Systems
1 59 (20.63%) Windows
2 37 (12.94%) Linux
3 15 (5.24%) Windows 10
4 14 (4.90%) Unix
4 14 (4.90%) Windows Server
5 9 (3.15%) Red Hat Enterprise Linux
6 8 (2.80%) Android
6 8 (2.80%) Ubuntu
7 5 (1.75%) Apple iOS
8 3 (1.05%) CentOS
8 3 (1.05%) Windows Server 2012
9 2 (0.70%) Debian
9 2 (0.70%) VMS
9 2 (0.70%) zOS
10 1 (0.35%) Windows 7
10 1 (0.35%) Windows XP
Processes & Methodologies
1 166 (58.04%) ITIL
2 80 (27.97%) Change Management
2 80 (27.97%) Service Management
3 78 (27.27%) ITSM
4 71 (24.83%) Problem-Solving
5 69 (24.13%) Root Cause Analysis
6 55 (19.23%) Incident Management
7 49 (17.13%) DevOps
8 48 (16.78%) Service Delivery
9 44 (15.38%) Stakeholder Management
10 42 (14.69%) Agile
11 38 (13.29%) Continuous Improvement
12 34 (11.89%) Observability
13 30 (10.49%) Information Security
14 29 (10.14%) Customer Service
15 27 (9.44%) Cybersecurity
15 27 (9.44%) Mentoring
16 26 (9.09%) CI/CD
17 24 (8.39%) Business Intelligence
17 24 (8.39%) Project Management
Programming Languages
1 62 (21.68%) PowerShell
2 38 (13.29%) SQL
3 25 (8.74%) Python
4 13 (4.55%) Bash
4 13 (4.55%) Java
5 12 (4.20%) Shell Script
6 4 (1.40%) C#
7 3 (1.05%) Go
7 3 (1.05%) Groovy
7 3 (1.05%) JavaScript
7 3 (1.05%) PL/SQL
8 1 (0.35%) CLIST
8 1 (0.35%) JCL
8 1 (0.35%) Kusto Query Language
8 1 (0.35%) REXX
8 1 (0.35%) TypeScript
8 1 (0.35%) VBA
Qualifications
1 97 (33.92%) Security Cleared
2 75 (26.22%) SC Cleared
3 41 (14.34%) Degree
4 19 (6.64%) ITIL Certification
5 13 (4.55%) DV Cleared
6 12 (4.20%) Microsoft Certification
7 9 (3.15%) A+ Certification
8 7 (2.45%) Computer Science Degree
8 7 (2.45%) ITIL Foundation Certificate
9 5 (1.75%) AWS Certification
9 5 (1.75%) Azure Certification
9 5 (1.75%) BPSS Clearance
9 5 (1.75%) MCDST
9 5 (1.75%) Microsoft Certified Professional
10 4 (1.40%) MCSE
10 4 (1.40%) PMP
11 2 (0.70%) CCNP
11 2 (0.70%) Cisco Certification
11 2 (0.70%) PMI Certification
12 1 (0.35%) CCNA
Quality Assurance & Compliance
1 27 (9.44%) SLA
2 7 (2.45%) QA
3 6 (2.10%) GDPR
4 5 (1.75%) ISO/IEC 27001
5 4 (1.40%) Data Quality
6 3 (1.05%) GRC
6 3 (1.05%) Sarbanes-Oxley
7 2 (0.70%) Accessibility
7 2 (0.70%) ISO 22301
8 1 (0.35%) Cyber Essentials
8 1 (0.35%) HMG Security Policy Framework
8 1 (0.35%) NIST
System Software
1 74 (25.87%) Active Directory
2 20 (6.99%) Docker
3 5 (1.75%) Virtual Desktop
4 3 (1.05%) Tivoli Directory Server
5 2 (0.70%) VMware Infrastructure
6 1 (0.35%) Time Sharing Option
6 1 (0.35%) XenApp
6 1 (0.35%) XenDesktop
Systems Management
1 25 (8.74%) Microsoft Intune
1 25 (8.74%) SCCM
2 19 (6.64%) Kubernetes
3 15 (5.24%) HP SiteScope
3 15 (5.24%) SCOM
4 14 (4.90%) Grafana
5 10 (3.50%) Terraform
6 9 (3.15%) Prometheus
7 8 (2.80%) Ansible
8 5 (1.75%) EMC NetWorker
8 5 (1.75%) EMC VPLEX
9 4 (1.40%) Active Directory Federation Services
9 4 (1.40%) CA Single Sign-On
9 4 (1.40%) Cisco Prime
10 3 (1.05%) CA Wily
10 3 (1.05%) Progress Chef
10 3 (1.05%) Single Sign-On
10 3 (1.05%) Tivoli
10 3 (1.05%) WSUS
11 1 (0.35%) Jamf Pro
Vendors
1 102 (35.66%) Microsoft
2 32 (11.19%) ServiceNow
3 31 (10.84%) Splunk
4 30 (10.49%) Remedy
5 25 (8.74%) Cisco
5 25 (8.74%) Oracle
6 16 (5.59%) Red Hat
7 13 (4.55%) AppDynamics
8 11 (3.85%) Dell
8 11 (3.85%) Dynatrace
9 9 (3.15%) VMware
10 8 (2.80%) Atlassian
11 7 (2.45%) BMC
11 7 (2.45%) IBM
11 7 (2.45%) SAP
12 6 (2.10%) NVIDIA
13 5 (1.75%) Citrix
13 5 (1.75%) EMC
13 5 (1.75%) iManage
13 5 (1.75%) Isilon