Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 10 June 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Jun 2026
Same period 2025 Same period 2024
Rank 334 254 262
Rank change year-on-year -80 +8 -7
Contract jobs citing Problem Management 331 307 395
As % of all contract jobs in the UK 0.67% 1.05% 0.91%
As % of the Processes & Methodologies category 0.79% 1.15% 1.06%
Number of daily rates quoted 210 183 234
10th Percentile £263 £316 £300
25th Percentile £400 £375 £403
Median daily rate (50th Percentile) £475 £450 £475
Median % change year-on-year +5.56% -5.26% -5.00%
75th Percentile £577 £538 £524
90th Percentile £671 £601 £597
UK excluding London median daily rate £463 £448 £488
% change year-on-year +3.35% -8.21% +5.41%
Number of hourly rates quoted 16 13 39
10th Percentile - - £13.29
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £27.58 £24.00 £22.50
Median % change year-on-year +14.90% +6.67% +64.71%
75th Percentile £58.58 £43.39 £25.00
90th Percentile £67.84 £47.42 £29.65
UK excluding London median hourly rate £59.32 £17.79 £22.50
% change year-on-year +233.43% -20.93% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 41,920 26,731 37,187
As % of all contract IT jobs advertised in the UK 84.71% 91.01% 85.22%
Number of daily rates quoted 26,154 16,984 23,772
10th Percentile £325 £300 £300
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £513 £508 £525
Median % change year-on-year +0.99% -3.33% -4.55%
75th Percentile £619 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,513 1,182 2,587
10th Percentile £14.68 £14.20 £12.75
25th Percentile £20.00 £17.87 £16.00
Median hourly rate £43.96 £27.28 £36.50
Median % change year-on-year +61.14% -25.26% +1.39%
75th Percentile £67.84 £56.00 £61.16
90th Percentile £81.24 £73.75 £72.50
UK excluding London median hourly rate £43.96 £25.15 £38.12
% change year-on-year +74.79% -34.02% +8.91%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 10 June 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 10 June 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 10 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -70 297 £475 +5.56% 87
UK excluding London -81 198 £463 +3.35% 81
London -48 109 £500 - 22
Work from Home -23 102 £490 +13.90% 48
North of England -78 63 £465 +22.37% 16
Midlands -30 60 £463 +3.01% 20
West Midlands -21 59 £463 +3.01% 12
Yorkshire -40 40 £500 +33.33% 8
South West -20 30 £463 -11.90% 4
South East -56 30 £393 -17.26% 24
North West -56 22 £401 +0.12% 7
Scotland -28 19 £500 +11.11% 3
East of England -37 4 £400 -11.11% 9
Wales -14 3 £750 +106.90% 3
North East -23 1 £400 -4.99% 1
East Midlands - 1 £163 - 8

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.34%) SharePoint
2 16 (4.83%) Confluence
3 11 (3.32%) SAS
4 7 (2.11%) Microsoft Exchange
5 4 (1.21%) Adobe Experience Manager
5 4 (1.21%) IIS
5 4 (1.21%) Oracle Self-Service HR
6 3 (0.91%) NetWeaver
6 3 (0.91%) Oracle Workflow
7 2 (0.60%) Apache
7 2 (0.60%) ArcGIS
7 2 (0.60%) Oracle Spatial
8 1 (0.30%) CMS
8 1 (0.30%) Headless CMS
8 1 (0.30%) IBM HTTP Server
8 1 (0.30%) WebSphere
8 1 (0.30%) WebSphere Application Server
Applications
1 15 (4.53%) Microsoft Office
2 7 (2.11%) Microsoft Excel
Business Applications
1 16 (4.83%) Remedy ITSM
2 5 (1.51%) SAP S/4HANA
3 3 (0.91%) Oracle Assets
3 3 (0.91%) Oracle Cash Management
3 3 (0.91%) Oracle Payables
3 3 (0.91%) Oracle Procure-to-Pay
3 3 (0.91%) Oracle Receivables
4 2 (0.60%) NetSuite
5 1 (0.30%) iTrent
5 1 (0.30%) Oracle General Ledger
5 1 (0.30%) Primavera
5 1 (0.30%) SAP ERP
5 1 (0.30%) Veritas eDiscovery
Cloud Services
1 72 (21.75%) Azure
2 48 (14.50%) Entra ID
3 42 (12.69%) AWS
4 40 (12.08%) Microsoft 365
5 28 (8.46%) GitHub
6 21 (6.34%) Azure DevOps
7 19 (5.74%) GitHub Actions
8 16 (4.83%) GCP
8 16 (4.83%) OneDrive
9 15 (4.53%) Amazon CloudWatch
9 15 (4.53%) Microsoft Copilot
10 13 (3.93%) Serverless
11 12 (3.63%) AWS CloudFormation
11 12 (3.63%) Power Platform
11 12 (3.63%) Virtual Private Cloud
12 11 (3.32%) Amazon EC2
12 11 (3.32%) Amazon ECS
12 11 (3.32%) Amazon EKS
12 11 (3.32%) Amazon S3
12 11 (3.32%) AWS CodePipeline
Communications & Networking
1 30 (9.06%) Firewall
2 27 (8.16%) DNS
3 18 (5.44%) DHCP
4 16 (4.83%) VPN
5 12 (3.63%) LAN
5 12 (3.63%) WAN
6 11 (3.32%) Network Security
7 9 (2.72%) SAN
7 9 (2.72%) Wi-Fi
7 9 (2.72%) Wireless
8 8 (2.42%) MPLS
8 8 (2.42%) SD-WAN
8 8 (2.42%) TCP/IP
9 7 (2.11%) VLAN
10 6 (1.81%) Cisco Nexus
11 4 (1.21%) Cisco IOS
11 4 (1.21%) NetScaler
12 3 (0.91%) Internet
12 3 (0.91%) NAS
12 3 (0.91%) NGFW
Database & Business Intelligence
1 12 (3.63%) Power BI
2 10 (3.02%) Data Warehouse
3 9 (2.72%) PostgreSQL
4 8 (2.42%) Metadata
4 8 (2.42%) Oracle Database
5 7 (2.11%) MySQL
6 6 (1.81%) Relational Database
6 6 (1.81%) SQL Server
7 5 (1.51%) Metadata Repository
7 5 (1.51%) SAP HANA
8 4 (1.21%) MongoDB
9 3 (0.91%) Data Lake
9 3 (0.91%) NoSQL
9 3 (0.91%) Oracle BI Publisher
9 3 (0.91%) Oracle Reports
9 3 (0.91%) Pentaho
9 3 (0.91%) SQL Server Integration Services
9 3 (0.91%) Tableau
10 2 (0.60%) KDB
10 2 (0.60%) MaxDB
Development Applications
1 60 (18.13%) JIRA
2 20 (6.04%) Jenkins
3 17 (5.14%) GitLab
4 16 (4.83%) Git
5 12 (3.63%) Bitbucket
6 4 (1.21%) Jaeger
6 4 (1.21%) Maven
7 3 (0.91%) CircleCI
8 1 (0.30%) Artifactory
8 1 (0.30%) Cypress.io
8 1 (0.30%) Introscope
8 1 (0.30%) MSI
General
1 131 (39.58%) Social Skills
2 81 (24.47%) Finance
3 47 (14.20%) Analytical Skills
4 41 (12.39%) Public Sector
5 30 (9.06%) Banking
6 19 (5.74%) Legal
7 17 (5.14%) Law
8 13 (3.93%) Documentation Skills
9 9 (2.72%) Retail
10 6 (1.81%) Military
10 6 (1.81%) Organisational Skills
11 5 (1.51%) Telecoms
12 4 (1.21%) Police
13 3 (0.91%) Financial Institution
13 3 (0.91%) Front Office
13 3 (0.91%) General Ledger
13 3 (0.91%) Influencing Skills
13 3 (0.91%) Local Government
14 2 (0.60%) Corporate Banking
14 2 (0.60%) Marketing
Job Titles
1 37 (11.18%) Service Manager
2 32 (9.67%) Analyst
3 30 (9.06%) Support Engineer
4 26 (7.85%) Architect
5 22 (6.65%) Senior
6 20 (6.04%) Lead
7 19 (5.74%) IT Support
8 17 (5.14%) Administrator
9 15 (4.53%) Consultant
9 15 (4.53%) Incident Manager
9 15 (4.53%) Infrastructure Engineer
10 14 (4.23%) IT Engineer
10 14 (4.23%) IT Support Engineer
11 13 (3.93%) Developer
11 13 (3.93%) Network Engineer
12 12 (3.63%) Delivery Manager
12 12 (3.63%) Scrum Master
13 9 (2.72%) Incident Analyst
13 9 (2.72%) Problem Analyst
13 9 (2.72%) Solutions Architect
Libraries, Frameworks & Software Standards
1 14 (4.23%) Microsoft Graph
1 14 (4.23%) Middleware
2 9 (2.72%) AWS CDK
3 8 (2.42%) REST
4 7 (2.11%) .NET
4 7 (2.11%) Spring
5 6 (1.81%) SAP Basis
5 6 (1.81%) Software Packaging
6 4 (1.21%) AngularJS
6 4 (1.21%) Bootstrap
6 4 (1.21%) CSS
6 4 (1.21%) J2EE
6 4 (1.21%) jQuery
6 4 (1.21%) Loki
6 4 (1.21%) OpenTelemetry
6 4 (1.21%) Oracle Fusion
6 4 (1.21%) Sass
6 4 (1.21%) Spring MVC
6 4 (1.21%) Web Services
7 3 (0.91%) Kafka
Miscellaneous
1 21 (6.34%) Product Ownership
2 19 (5.74%) Onboarding
3 17 (5.14%) Data Centre
4 15 (4.53%) CMDB
5 12 (3.63%) Cloud Native
5 12 (3.63%) Management Information System
6 11 (3.32%) Security Posture
7 10 (3.02%) Enterprise Software
8 9 (2.72%) Data Protection Act
9 8 (2.42%) Analytical Mindset
9 8 (2.42%) Hybrid Cloud
10 7 (2.11%) Clustering
10 7 (2.11%) Private Cloud
10 7 (2.11%) Smartphone
11 6 (1.81%) Distributed Systems
11 6 (1.81%) Mainframe
11 6 (1.81%) PKI
11 6 (1.81%) Replication
12 4 (1.21%) Distributed Computing
12 4 (1.21%) Self-Motivation
Operating Systems
1 70 (21.15%) Windows
2 58 (17.52%) Linux
3 22 (6.65%) Windows Server
4 21 (6.34%) Unix
5 14 (4.23%) Red Hat Enterprise Linux
6 10 (3.02%) zOS
7 7 (2.11%) Android
7 7 (2.11%) Ubuntu
8 5 (1.51%) Windows 10
9 4 (1.21%) Windows Server 2012
10 3 (0.91%) Apple iOS
10 3 (0.91%) Windows 7
10 3 (0.91%) Windows Server 2019
10 3 (0.91%) Windows XP
11 2 (0.60%) Windows Server 2016
12 1 (0.30%) AIX
Processes & Methodologies
1 155 (46.83%) ITIL
2 97 (29.31%) Change Management
3 86 (25.98%) ITSM
3 86 (25.98%) Service Management
4 83 (25.08%) Continuous Improvement
5 76 (22.96%) Root Cause Analysis
6 69 (20.85%) DevOps
6 69 (20.85%) Incident Management
7 68 (20.54%) Agile
8 61 (18.43%) Stakeholder Management
9 54 (16.31%) Problem-Solving
10 53 (16.01%) Service Delivery
11 52 (15.71%) CI/CD
12 39 (11.78%) Observability
13 36 (10.88%) Decision-Making
14 32 (9.67%) Incident Response
15 31 (9.37%) Infrastructure as Code
16 28 (8.46%) Stakeholder Engagement
17 26 (7.85%) Scrum
18 22 (6.65%) Data Modelling
Programming Languages
1 43 (12.99%) PowerShell
2 36 (10.88%) SQL
3 34 (10.27%) Python
4 27 (8.16%) Bash
5 20 (6.04%) Java
6 13 (3.93%) C#
7 8 (2.42%) PL/SQL
8 7 (2.11%) Go
8 7 (2.11%) JavaScript
9 6 (1.81%) Shell Script
10 5 (1.51%) JCL
11 2 (0.60%) Perl
11 2 (0.60%) PHP
11 2 (0.60%) REXX
11 2 (0.60%) TypeScript
12 1 (0.30%) Jython
12 1 (0.30%) Korn
12 1 (0.30%) Kusto Query Language
12 1 (0.30%) SOQL
12 1 (0.30%) T-SQL
Qualifications
1 130 (39.27%) Security Cleared
2 103 (31.12%) SC Cleared
3 35 (10.57%) DV Cleared
4 23 (6.95%) Degree
5 11 (3.32%) ITIL Certification
5 11 (3.32%) SAFe Agilist
6 9 (2.72%) AWS Certified Cloud Practitioner
7 7 (2.11%) BPSS Clearance
7 7 (2.11%) Cisco Certification
8 6 (1.81%) CCNA
8 6 (1.81%) Master's Degree
8 6 (1.81%) Microsoft Certification
9 5 (1.51%) MCSE
10 4 (1.21%) CCNP
10 4 (1.21%) ITIL Foundation Certificate
10 4 (1.21%) PMI Certification
10 4 (1.21%) VMware Certified Professional (VCP)
11 3 (0.91%) PMP
11 3 (0.91%) RHCA
12 2 (0.60%) CISM
Quality Assurance & Compliance
1 52 (15.71%) SLA
2 12 (3.63%) ISO/IEC 27001
3 8 (2.42%) GDPR
3 8 (2.42%) PCI DSS
4 7 (2.11%) Data Quality
5 6 (1.81%) Cyber Essentials
5 6 (1.81%) GRC
5 6 (1.81%) NIST
6 4 (1.21%) Sarbanes-Oxley
7 2 (0.60%) Actionable Recommendations
7 2 (0.60%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.30%) COBIT
8 1 (0.30%) Disclosure Scotland
8 1 (0.30%) ISO 22301
8 1 (0.30%) ISO/IEC 20000
8 1 (0.30%) QA
8 1 (0.30%) SOC 2
System Software
1 52 (15.71%) Active Directory
2 29 (8.76%) Docker
3 16 (4.83%) VMware Infrastructure
4 13 (3.93%) NFS
5 8 (2.42%) Hyper-V
6 5 (1.51%) Time Sharing Option
7 4 (1.21%) Virtual Machines
8 3 (0.91%) Firmware
9 2 (0.60%) Oracle RAC
9 2 (0.60%) Virtual Desktop
9 2 (0.60%) VMware ESXi
9 2 (0.60%) VMware Workstation
9 2 (0.60%) XenApp
9 2 (0.60%) XenDesktop
10 1 (0.30%) BitLocker
10 1 (0.30%) vSphere
Systems Management
1 25 (7.55%) Terraform
2 24 (7.25%) Kubernetes
3 22 (6.65%) Grafana
4 17 (5.14%) Ansible
5 16 (4.83%) SCCM
6 15 (4.53%) Microsoft Intune
6 15 (4.53%) Prometheus
7 9 (2.72%) Cisco Prime
8 6 (1.81%) Red Hat Satellite
9 5 (1.51%) Tivoli Storage Manager
10 4 (1.21%) Istio
10 4 (1.21%) Podman
11 3 (0.91%) Active Directory Federation Services
11 3 (0.91%) Jamf Pro
11 3 (0.91%) Rancher
11 3 (0.91%) Single Sign-On
12 2 (0.60%) AirWatch
12 2 (0.60%) Failover Clustering
12 2 (0.60%) PaperCut
12 2 (0.60%) SCOM
Vendors
1 69 (20.85%) ServiceNow
2 54 (16.31%) Microsoft
3 29 (8.76%) Oracle
4 22 (6.65%) Cisco
5 21 (6.34%) Remedy
6 19 (5.74%) Splunk
6 19 (5.74%) VMware
7 14 (4.23%) Red Hat
8 12 (3.63%) SAP
9 11 (3.32%) Dell
9 11 (3.32%) Dynatrace
10 10 (3.02%) AppDynamics
11 9 (2.72%) Broadcom
11 9 (2.72%) IBM
12 8 (2.42%) Citrix
12 8 (2.42%) SolarWinds
13 7 (2.11%) Aruba
13 7 (2.11%) Brocade
13 7 (2.11%) Fortinet
13 7 (2.11%) Salesforce