Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 19 August 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Aug 2026
Same period 2025 Same period 2024
Rank 349 260 311
Rank change year-on-year -89 +51 -50
Contract jobs citing Problem Management 359 331 284
As % of all contract jobs in the UK 0.67% 1.01% 0.73%
As % of the Processes & Methodologies category 0.79% 1.11% 0.86%
Number of daily rates quoted 220 195 189
10th Percentile £250 £314 £332
25th Percentile £392 £373 £425
Median daily rate (50th Percentile) £463 £450 £484
Median % change year-on-year +2.78% -7.02% -3.20%
75th Percentile £556 £538 £538
90th Percentile £676 £645 £609
UK excluding London median daily rate £463 £450 £493
% change year-on-year +2.78% -8.72% +3.79%
Number of hourly rates quoted 26 18 7
10th Percentile £16.57 - £20.97
25th Percentile £18.75 £16.84 £25.88
Median hourly rate £25.47 £24.00 £27.50
Median % change year-on-year +6.10% -12.73% +101.32%
75th Percentile £52.27 £40.20 £49.37
90th Percentile £67.84 £47.23 £75.09
UK excluding London median hourly rate £25.47 £22.42 £27.25
% change year-on-year +13.61% -17.74% +99.49%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,377 29,691 33,202
As % of all contract IT jobs advertised in the UK 84.71% 90.48% 85.44%
Number of daily rates quoted 27,881 18,495 21,183
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.58%
75th Percentile £625 £625 £638
90th Percentile £727 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,839 1,731 1,775
10th Percentile £14.22 £14.20 £14.00
25th Percentile £18.38 £17.30 £18.15
Median hourly rate £41.56 £25.15 £40.94
Median % change year-on-year +65.23% -38.57% +0.61%
75th Percentile £68.00 £49.63 £65.00
90th Percentile £81.05 £68.00 £75.00
UK excluding London median hourly rate £43.96 £23.30 £42.50
% change year-on-year +88.67% -45.18% +18.88%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 19 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 19 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 19 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -68 327 £463 +2.44% 184
UK excluding London -78 198 £463 +2.78% 136
London -39 139 £454 -4.42% 78
Work from Home -58 93 £475 +5.56% 56
Midlands -12 62 £463 -0.32% 22
North of England -103 60 £475 +22.42% 25
West Midlands -28 55 £463 +3.01% 14
South East -53 37 £538 +7.50% 42
Yorkshire -39 35 £500 +28.87% 4
North West -81 24 £401 +6.93% 16
Scotland -27 16 £447 -4.54% 10
South West -43 15 £375 -28.57% 12
East of England -27 10 £400 -20.00% 13
East Midlands -14 7 - - 8
Wales -14 4 £750 +100.00% 3
North East -38 1 £400 -38.46% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.13%) Confluence
2 15 (4.18%) SharePoint
3 14 (3.90%) Microsoft Exchange
4 9 (2.51%) SAS
5 4 (1.11%) IIS
6 3 (0.84%) Adobe Experience Manager
6 3 (0.84%) Apache Airflow
6 3 (0.84%) NetWeaver
7 2 (0.56%) Apache
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) WebSphere
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) Smallworld
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.80%) Microsoft Office
2 11 (3.06%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 15 (4.18%) Remedy ITSM
2 3 (0.84%) SAP S/4HANA
3 2 (0.56%) NetSuite
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle Assets
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle Cash Management
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Oracle Payables
4 1 (0.28%) Oracle Procure-to-Pay
4 1 (0.28%) Oracle Receivables
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) SAP MM
4 1 (0.28%) SAP WM
4 1 (0.28%) Unit4 Business World
Cloud Services
1 78 (21.73%) Azure
2 54 (15.04%) AWS
3 51 (14.21%) Microsoft 365
4 45 (12.53%) Entra ID
5 26 (7.24%) GitHub
6 22 (6.13%) Azure DevOps
7 20 (5.57%) GitHub Actions
8 18 (5.01%) Amazon CloudWatch
9 16 (4.46%) Power Platform
10 15 (4.18%) Amazon EKS
10 15 (4.18%) OneDrive
11 14 (3.90%) Amazon EC2
11 14 (3.90%) Amazon S3
12 13 (3.62%) Amazon ECS
12 13 (3.62%) Virtual Private Cloud
13 12 (3.34%) AWS CloudFormation
13 12 (3.34%) AWS Lambda
13 12 (3.34%) Serverless
14 11 (3.06%) AWS CodePipeline
14 11 (3.06%) GCP
Communications & Networking
1 48 (13.37%) DNS
2 34 (9.47%) Firewall
3 31 (8.64%) DHCP
4 19 (5.29%) VPN
5 16 (4.46%) Network Security
6 15 (4.18%) Wi-Fi
7 14 (3.90%) SAN
8 13 (3.62%) TCP/IP
9 10 (2.79%) Wireless
10 9 (2.51%) LAN
11 8 (2.23%) Kerberos
12 7 (1.95%) NAS
12 7 (1.95%) VLAN
12 7 (1.95%) WAN
13 6 (1.67%) Cisco IOS
14 4 (1.11%) HTTP
15 3 (0.84%) NGFW
15 3 (0.84%) VoIP
16 2 (0.56%) Fibre Channel
16 2 (0.56%) Intrusion Detection
Database & Business Intelligence
1 17 (4.74%) SQL Server
2 16 (4.46%) Power BI
3 11 (3.06%) Data Warehouse
4 10 (2.79%) MySQL
5 8 (2.23%) Metadata
5 8 (2.23%) Relational Database
6 7 (1.95%) Data Lake
6 7 (1.95%) NoSQL
6 7 (1.95%) Pentaho
7 6 (1.67%) Db2
8 5 (1.39%) SAP HANA
9 4 (1.11%) Oracle Database
10 3 (0.84%) Amazon Redshift
10 3 (0.84%) Oracle Reports
10 3 (0.84%) SQL Server Integration Services
10 3 (0.84%) Tableau
11 2 (0.56%) KDB
11 2 (0.56%) SQL Server Analysis Services
11 2 (0.56%) SQL Server Reporting Services
11 2 (0.56%) Sybase ASE
Development Applications
1 56 (15.60%) JIRA
2 18 (5.01%) Jenkins
3 15 (4.18%) GitLab
4 13 (3.62%) Bitbucket
5 9 (2.51%) Git
6 4 (1.11%) Jaeger
7 3 (0.84%) Maven
7 3 (0.84%) SonarQube
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
General
1 161 (44.85%) Social Skills
2 79 (22.01%) Finance
3 53 (14.76%) Analytical Skills
4 36 (10.03%) Public Sector
5 27 (7.52%) Banking
6 13 (3.62%) Influencing Skills
6 13 (3.62%) Organisational Skills
7 12 (3.34%) Documentation Skills
8 11 (3.06%) Legal
8 11 (3.06%) Telecoms
9 8 (2.23%) Front Office
9 8 (2.23%) Retail
10 7 (1.95%) Law
11 5 (1.39%) Financial Institution
11 5 (1.39%) Military
12 4 (1.11%) Local Government
12 4 (1.11%) Police
13 3 (0.84%) Corporate Banking
13 3 (0.84%) Inclusion and Diversity
13 3 (0.84%) Presentation Skills
Job Titles
1 54 (15.04%) Support Engineer
2 39 (10.86%) Analyst
3 28 (7.80%) Senior
4 24 (6.69%) Lead
5 23 (6.41%) IT Support
6 22 (6.13%) Architect
6 22 (6.13%) Infrastructure Engineer
7 20 (5.57%) IT Engineer
7 20 (5.57%) Service Manager
8 19 (5.29%) Incident Manager
9 18 (5.01%) IT Support Engineer
10 17 (4.74%) Consultant
11 15 (4.18%) Cloud Engineer
12 14 (3.90%) Major Incident Manager
13 12 (3.34%) Administrator
13 12 (3.34%) Scrum Master
14 11 (3.06%) Support Analyst
15 10 (2.79%) Applications Support
16 9 (2.51%) Developer
16 9 (2.51%) IT Manager
Libraries, Frameworks & Software Standards
1 13 (3.62%) Middleware
2 12 (3.34%) REST
3 9 (2.51%) AWS CDK
3 9 (2.51%) LDAP
4 8 (2.23%) Microsoft Graph
4 8 (2.23%) Software Packaging
4 8 (2.23%) Web Services
5 7 (1.95%) CSS
5 7 (1.95%) SAP Basis
5 7 (1.95%) XML
6 6 (1.67%) .NET
6 6 (1.67%) OpenTelemetry
7 5 (1.39%) SOAP
8 4 (1.11%) Ajax
8 4 (1.11%) FIDO
8 4 (1.11%) HTML
8 4 (1.11%) Jakarta EE
8 4 (1.11%) Loki
8 4 (1.11%) Spring
9 3 (0.84%) Oracle Fusion
Miscellaneous
1 27 (7.52%) Onboarding
2 22 (6.13%) Product Ownership
3 17 (4.74%) Data Centre
4 14 (3.90%) Data Protection Act
4 14 (3.90%) Distributed Systems
4 14 (3.90%) Management Information System
5 13 (3.62%) CMDB
6 12 (3.34%) Analytical Mindset
6 12 (3.34%) PKI
7 10 (2.79%) Cloud Native
8 9 (2.51%) Mainframe
9 8 (2.23%) Enterprise Software
9 8 (2.23%) Security Posture
9 8 (2.23%) Smartphone
10 7 (1.95%) Autonomous Agent
10 7 (1.95%) Hybrid Cloud
10 7 (1.95%) Replication
11 5 (1.39%) Clustering
11 5 (1.39%) Private Cloud
11 5 (1.39%) Public Cloud
Operating Systems
1 107 (29.81%) Windows
2 53 (14.76%) Linux
3 34 (9.47%) Windows Server
4 19 (5.29%) Unix
5 15 (4.18%) Windows 10
6 12 (3.34%) Red Hat Enterprise Linux
7 11 (3.06%) Android
8 8 (2.23%) Windows Server 2019
9 7 (1.95%) zOS
10 5 (1.39%) Apple iOS
10 5 (1.39%) Windows 7
11 4 (1.11%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) AIX
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 168 (46.80%) ITIL
2 107 (29.81%) ITSM
3 104 (28.97%) Continuous Improvement
4 103 (28.69%) Change Management
5 100 (27.86%) Service Management
6 85 (23.68%) Incident Management
7 84 (23.40%) Stakeholder Management
8 82 (22.84%) Agile
9 72 (20.06%) Root Cause Analysis
10 67 (18.66%) DevOps
11 65 (18.11%) Service Delivery
12 63 (17.55%) Problem-Solving
13 52 (14.48%) CI/CD
14 45 (12.53%) Decision-Making
15 41 (11.42%) Runbook
16 35 (9.75%) Migration
17 34 (9.47%) Customer Service
18 33 (9.19%) Infrastructure Engineering
18 33 (9.19%) Stakeholder Engagement
19 30 (8.36%) Incident Response
Programming Languages
1 50 (13.93%) Python
2 43 (11.98%) PowerShell
3 42 (11.70%) SQL
4 30 (8.36%) Java
5 25 (6.96%) Bash
6 15 (4.18%) JavaScript
7 12 (3.34%) C#
8 6 (1.67%) T-SQL
9 5 (1.39%) JCL
9 5 (1.39%) PL/SQL
10 4 (1.11%) Go
11 3 (0.84%) Shell Script
11 3 (0.84%) VBScript
12 2 (0.56%) Bicep
12 2 (0.56%) Perl
12 2 (0.56%) PHP
12 2 (0.56%) REXX
13 1 (0.28%) Apex Code
13 1 (0.28%) Scala
13 1 (0.28%) TypeScript
Qualifications
1 114 (31.75%) Security Cleared
2 85 (23.68%) SC Cleared
3 37 (10.31%) Degree
4 25 (6.96%) DV Cleared
5 14 (3.90%) ITIL Certification
6 12 (3.34%) BPSS Clearance
7 11 (3.06%) SAFe Agilist
8 10 (2.79%) Computer Science Degree
9 9 (2.51%) AWS Certified Cloud Practitioner
10 8 (2.23%) ITIL Foundation Certificate
11 7 (1.95%) CCNA
11 7 (1.95%) Cisco Certification
11 7 (1.95%) Microsoft Certification
12 6 (1.67%) CISSP
12 6 (1.67%) MCSE
12 6 (1.67%) PMI Certification
13 5 (1.39%) PMP
13 5 (1.39%) VMware Certified Professional (VCP)
14 4 (1.11%) CISM
14 4 (1.11%) RHCA
Quality Assurance & Compliance
1 61 (16.99%) SLA
2 14 (3.90%) ISO/IEC 27001
3 13 (3.62%) Data Quality
4 7 (1.95%) Cyber Essentials
4 7 (1.95%) GDPR
4 7 (1.95%) PCI DSS
5 6 (1.67%) NIST
6 5 (1.39%) COBIT
6 5 (1.39%) GRC
7 4 (1.11%) Actionable Recommendations
7 4 (1.11%) QA
8 2 (0.56%) ISO/IEC 20000
8 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) Accessibility
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 22301
9 1 (0.28%) NCSC
9 1 (0.28%) Sarbanes-Oxley
9 1 (0.28%) SOC 2
9 1 (0.28%) WCAG
System Software
1 72 (20.06%) Active Directory
2 27 (7.52%) VMware Infrastructure
3 22 (6.13%) Docker
4 17 (4.74%) NFS
5 12 (3.34%) Hyper-V
6 11 (3.06%) VMware ESXi
7 7 (1.95%) vSphere
8 5 (1.39%) Time Sharing Option
9 4 (1.11%) Virtual Machines
10 3 (0.84%) Firmware
10 3 (0.84%) Virtual Desktop
10 3 (0.84%) VMware NSX
11 2 (0.56%) Oracle RAC
11 2 (0.56%) UAG
11 2 (0.56%) VMware Workstation
11 2 (0.56%) XenApp
11 2 (0.56%) XenDesktop
12 1 (0.28%) ACF2
12 1 (0.28%) Active Directory Lightweight Directory Services
12 1 (0.28%) BitLocker
Systems Management
1 27 (7.52%) Terraform
2 22 (6.13%) Microsoft Intune
3 21 (5.85%) Kubernetes
4 18 (5.01%) SCCM
5 15 (4.18%) Ansible
6 11 (3.06%) vCenter Server
7 8 (2.23%) Grafana
8 7 (1.95%) SCOM
9 6 (1.67%) Prometheus
9 6 (1.67%) Red Hat Satellite
10 5 (1.39%) Istio
10 5 (1.39%) Podman
10 5 (1.39%) Tivoli Storage Manager
11 4 (1.11%) CA Single Sign-On
12 3 (0.84%) Cisco Prime
12 3 (0.84%) Rancher
13 2 (0.56%) Active Directory Federation Services
13 2 (0.56%) Avamar
13 2 (0.56%) CASB
13 2 (0.56%) Single Sign-On
Vendors
1 82 (22.84%) ServiceNow
2 72 (20.06%) Microsoft
3 37 (10.31%) VMware
4 24 (6.69%) Cisco
5 23 (6.41%) Oracle
6 19 (5.29%) Remedy
7 14 (3.90%) Broadcom
8 12 (3.34%) SAP
8 12 (3.34%) Splunk
9 10 (2.79%) IBM
9 10 (2.79%) Salesforce
10 9 (2.51%) Dynatrace
10 9 (2.51%) HP
10 9 (2.51%) Red Hat
11 8 (2.23%) Citrix
11 8 (2.23%) Denodo
12 7 (1.95%) Brocade
12 7 (1.95%) Dell
12 7 (1.95%) SolarWinds
12 7 (1.95%) Sybase