Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 26 March 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Mar 2026
Same period 2025 Same period 2024
Rank 326 237 241
Rank change year-on-year -89 +4 +9
Contract jobs citing Problem Management 320 312 429
As % of all contract jobs in the UK 0.73% 1.07% 0.97%
As % of the Processes & Methodologies category 0.85% 1.19% 1.12%
Number of daily rates quoted 223 182 241
10th Percentile £290 £280 £313
25th Percentile £400 £389 £400
Median daily rate (50th Percentile) £475 £450 £475
Median % change year-on-year +5.56% -5.26% -
75th Percentile £575 £575 £538
90th Percentile £648 £638 £608
UK excluding London median daily rate £465 £450 £475
% change year-on-year +3.33% -5.26% +5.56%
Number of hourly rates quoted 19 11 56
10th Percentile £18.42 £23.50 £13.29
25th Percentile £18.75 £33.75 -
Median hourly rate £20.79 £45.00 £14.16
Median % change year-on-year -53.80% +217.80% -30.07%
75th Percentile £26.11 £68.13 £25.00
90th Percentile £34.23 £70.00 £26.83
UK excluding London median hourly rate £20.79 £56.75 £14.16
% change year-on-year -63.36% +300.74% -17.87%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,733 26,318 38,291
As % of all contract IT jobs advertised in the UK 85.81% 90.56% 86.48%
Number of daily rates quoted 23,910 17,091 24,889
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £725 £738 £746
UK excluding London median daily rate £483 £488 £500
% change year-on-year -0.89% -2.50% -
Number of hourly rates quoted 2,221 949 2,344
10th Percentile £14.96 £15.19 £12.85
25th Percentile £18.50 £20.45 £16.00
Median hourly rate £34.50 £32.00 £32.50
Median % change year-on-year +7.81% -1.54% -9.72%
75th Percentile £65.00 £63.75 £58.69
90th Percentile £76.00 £76.25 £71.89
UK excluding London median hourly rate £30.00 £31.52 £31.80
% change year-on-year -4.82% -0.88% -12.28%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 26 March 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 26 March 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 26 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -82 286 £475 +2.70% 101
UK excluding London -92 180 £465 +3.33% 85
London -37 114 £500 - 24
Work from Home -26 91 £463 +7.56% 42
Midlands -30 52 £438 -16.51% 21
North of England -74 50 £465 +17.95% 20
West Midlands -35 47 £463 -11.74% 17
South West -16 35 £575 +6.98% 7
South East -42 34 £370 -17.78% 28
Yorkshire -33 31 £525 +35.31% 9
North West -65 19 £401 -5.70% 11
Scotland -1 12 £500 +12.36% 1
East Midlands - 5 £413 - 4
East of England -49 4 £275 -39.99% 6
Northern Ireland - 1 - - 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (7.81%) Confluence
2 23 (7.19%) SharePoint
3 13 (4.06%) Microsoft Exchange
4 9 (2.81%) SAS
5 5 (1.56%) Apache
6 4 (1.25%) Adobe Experience Manager
6 4 (1.25%) Oracle Self-Service HR
7 3 (0.94%) Oracle Workflow
8 2 (0.63%) ArcGIS
8 2 (0.63%) Oracle Spatial
9 1 (0.31%) CICS
9 1 (0.31%) CMS
9 1 (0.31%) Headless CMS
9 1 (0.31%) IBM HTTP Server
9 1 (0.31%) IIS
9 1 (0.31%) NetWeaver
9 1 (0.31%) WebSphere
9 1 (0.31%) WebSphere Application Server
Applications
1 11 (3.44%) Microsoft Office
2 2 (0.63%) Microsoft Excel
3 1 (0.31%) AutoCAD
3 1 (0.31%) Microsoft PowerPoint
3 1 (0.31%) MS Visio
Business Applications
1 11 (3.44%) Remedy ITSM
2 4 (1.25%) Oracle Cash Management
2 4 (1.25%) Oracle Payables
2 4 (1.25%) Oracle Receivables
3 3 (0.94%) Oracle Assets
3 3 (0.94%) Oracle Procure-to-Pay
3 3 (0.94%) ResourceLink
3 3 (0.94%) SAP S/4HANA
4 2 (0.63%) NetSuite
4 2 (0.63%) Oracle General Ledger
5 1 (0.31%) assyst
5 1 (0.31%) ION MarketView
5 1 (0.31%) SAP ERP
5 1 (0.31%) Veritas eDiscovery
Cloud Services
1 68 (21.25%) Azure
2 43 (13.44%) Microsoft 365
3 39 (12.19%) Entra ID
4 33 (10.31%) AWS
5 22 (6.88%) Azure DevOps
6 16 (5.00%) GCP
6 16 (5.00%) GitHub
7 15 (4.69%) Microsoft Copilot
8 13 (4.06%) OneDrive
9 11 (3.44%) GitHub Actions
10 10 (3.13%) Datadog
10 10 (3.13%) Power Platform
11 8 (2.50%) Serverless
12 7 (2.19%) AWS CloudFormation
12 7 (2.19%) IaaS
13 6 (1.88%) Amazon CloudWatch
13 6 (1.88%) PaaS
14 5 (1.56%) Azure Functions
14 5 (1.56%) Power Automate
14 5 (1.56%) Snowflake
Communications & Networking
1 32 (10.00%) Firewall
2 15 (4.69%) DNS
2 15 (4.69%) Network Security
2 15 (4.69%) VPN
3 12 (3.75%) TCP/IP
4 11 (3.44%) WAN
5 10 (3.13%) LAN
6 8 (2.50%) MPLS
6 8 (2.50%) SD-WAN
7 7 (2.19%) Wireless
8 6 (1.88%) Broadband
8 6 (1.88%) Cisco Nexus
8 6 (1.88%) DHCP
8 6 (1.88%) NetScaler
8 6 (1.88%) SAN
9 5 (1.56%) Wi-Fi
10 4 (1.25%) Internet
11 3 (0.94%) Cisco IOS
11 3 (0.94%) NAS
11 3 (0.94%) SSH
Database & Business Intelligence
1 13 (4.06%) Data Warehouse
2 12 (3.75%) PostgreSQL
3 10 (3.13%) Metadata
3 10 (3.13%) Metadata Repository
4 8 (2.50%) Power BI
5 7 (2.19%) Oracle Database
6 6 (1.88%) MySQL
6 6 (1.88%) SQL Server
7 5 (1.56%) Relational Database
7 5 (1.56%) SQL Server Integration Services
8 4 (1.25%) MongoDB
8 4 (1.25%) Oracle BI Publisher
8 4 (1.25%) SAP HANA
9 3 (0.94%) Oracle Reports
10 2 (0.63%) Azure SQL Database
10 2 (0.63%) Oracle ODI
10 2 (0.63%) SAS Enterprise Guide
10 2 (0.63%) SQL Server Reporting Services
10 2 (0.63%) Tableau
11 1 (0.31%) Oracle Database 12c
Development Applications
1 59 (18.44%) JIRA
2 16 (5.00%) Git
3 10 (3.13%) Jenkins
4 8 (2.50%) GitLab
5 4 (1.25%) Bitbucket
5 4 (1.25%) Liquibase
5 4 (1.25%) Maven
6 3 (0.94%) CircleCI
6 3 (0.94%) Jaeger
6 3 (0.94%) JUnit
6 3 (0.94%) Mockito
7 1 (0.31%) Artifactory
7 1 (0.31%) Cypress.io
7 1 (0.31%) Introscope
7 1 (0.31%) MSI
General
1 96 (30.00%) Social Skills
2 81 (25.31%) Finance
3 41 (12.81%) Analytical Skills
4 31 (9.69%) Banking
4 31 (9.69%) Public Sector
5 15 (4.69%) Legal
6 14 (4.38%) Retail
7 13 (4.06%) Documentation Skills
7 13 (4.06%) Law
8 7 (2.19%) Telecoms
9 6 (1.88%) Manufacturing
10 5 (1.56%) Military
10 5 (1.56%) Organisational Skills
11 4 (1.25%) Financial Institution
11 4 (1.25%) General Ledger
11 4 (1.25%) Local Government
12 2 (0.63%) Publishing
13 1 (0.31%) Corporate Banking
13 1 (0.31%) Games
13 1 (0.31%) International Banking
Job Titles
1 39 (12.19%) Analyst
2 38 (11.88%) Service Manager
3 27 (8.44%) Architect
3 27 (8.44%) IT Support
4 24 (7.50%) Lead
5 21 (6.56%) Senior
6 20 (6.25%) Support Engineer
7 18 (5.63%) Consultant
8 16 (5.00%) Developer
9 15 (4.69%) IT Engineer
10 14 (4.38%) Support Analyst
11 13 (4.06%) IT Support Engineer
12 12 (3.75%) Delivery Manager
12 12 (3.75%) Service Analyst
13 10 (3.13%) Data Architect
13 10 (3.13%) Incident Manager
13 10 (3.13%) Network Engineer
14 9 (2.81%) Service Desk Analyst
15 8 (2.50%) 2nd Line Support
15 8 (2.50%) Solutions Architect
Libraries, Frameworks & Software Standards
1 18 (5.63%) REST
2 12 (3.75%) Middleware
3 11 (3.44%) Microsoft Graph
4 7 (2.19%) .NET
4 7 (2.19%) Kafka
4 7 (2.19%) Spring
5 5 (1.56%) AngularJS
5 5 (1.56%) CSS
5 5 (1.56%) Oracle Fusion
5 5 (1.56%) Web Services
6 4 (1.25%) Bootstrap
6 4 (1.25%) J2EE
6 4 (1.25%) jQuery
6 4 (1.25%) SAP Basis
6 4 (1.25%) Sass
6 4 (1.25%) Spring MVC
7 3 (0.94%) ARM Templates
7 3 (0.94%) Loki
7 3 (0.94%) OpenTelemetry
7 3 (0.94%) XML
Miscellaneous
1 18 (5.63%) CMDB
2 17 (5.31%) Management Information System
3 15 (4.69%) Data Centre
4 12 (3.75%) Cloud Native
4 12 (3.75%) Onboarding
5 10 (3.13%) Product Ownership
5 10 (3.13%) Security Posture
6 8 (2.50%) Enterprise Software
6 8 (2.50%) Hybrid Cloud
7 7 (2.19%) Analytical Mindset
8 6 (1.88%) Private Cloud
8 6 (1.88%) Replication
9 5 (1.56%) Data Protection Act
9 5 (1.56%) Mainframe
9 5 (1.56%) PKI
10 4 (1.25%) Clustering
10 4 (1.25%) Distributed Systems
10 4 (1.25%) Self-Motivation
11 3 (0.94%) Tandem
11 3 (0.94%) Video Conferencing
Operating Systems
1 66 (20.63%) Windows
2 46 (14.38%) Linux
3 20 (6.25%) Unix
4 18 (5.63%) Windows Server
5 12 (3.75%) Windows 10
6 9 (2.81%) Ubuntu
7 8 (2.50%) Red Hat Enterprise Linux
8 7 (2.19%) zOS
9 5 (1.56%) Android
10 4 (1.25%) Windows Server 2012
11 3 (0.94%) CentOS
12 2 (0.63%) Apple iOS
12 2 (0.63%) Debian
12 2 (0.63%) VMS
13 1 (0.31%) AIX
13 1 (0.31%) Windows 7
13 1 (0.31%) Windows XP
Processes & Methodologies
1 157 (49.06%) ITIL
2 105 (32.81%) Change Management
3 94 (29.38%) Service Management
4 82 (25.63%) ITSM
4 82 (25.63%) Root Cause Analysis
5 72 (22.50%) Incident Management
6 64 (20.00%) DevOps
7 60 (18.75%) Continuous Improvement
8 57 (17.81%) Agile
9 55 (17.19%) Problem-Solving
10 52 (16.25%) Stakeholder Management
11 48 (15.00%) Service Delivery
12 41 (12.81%) Observability
13 38 (11.88%) CI/CD
14 27 (8.44%) Incident Response
15 24 (7.50%) Data Modelling
16 23 (7.19%) Customer Service
16 23 (7.19%) Cybersecurity
16 23 (7.19%) Data Protection
17 22 (6.88%) Mentoring
Programming Languages
1 51 (15.94%) PowerShell
2 41 (12.81%) SQL
3 29 (9.06%) Python
4 19 (5.94%) Java
5 16 (5.00%) Bash
6 12 (3.75%) C#
7 8 (2.50%) Shell Script
8 7 (2.19%) JavaScript
8 7 (2.19%) PL/SQL
9 6 (1.88%) Go
10 3 (0.94%) JCL
11 2 (0.63%) Perl
11 2 (0.63%) PHP
11 2 (0.63%) TypeScript
12 1 (0.31%) CLIST
12 1 (0.31%) Jython
12 1 (0.31%) Korn
12 1 (0.31%) Kusto Query Language
12 1 (0.31%) REXX
12 1 (0.31%) T-SQL
Qualifications
1 109 (34.06%) Security Cleared
2 91 (28.44%) SC Cleared
3 33 (10.31%) Degree
4 27 (8.44%) DV Cleared
5 8 (2.50%) ITIL Foundation Certificate
5 8 (2.50%) Microsoft Certification
6 7 (2.19%) Cisco Certification
6 7 (2.19%) ITIL Certification
7 6 (1.88%) CCNP
7 6 (1.88%) Computer Science Degree
8 5 (1.56%) A+ Certification
8 5 (1.56%) CCNA
8 5 (1.56%) MCSE
9 4 (1.25%) Azure Certification
9 4 (1.25%) Master's Degree
9 4 (1.25%) PMI Certification
10 3 (0.94%) AWS Certified Cloud Practitioner
10 3 (0.94%) PMP
10 3 (0.94%) SAFe Agilist
11 2 (0.63%) BPSS Clearance
Quality Assurance & Compliance
1 41 (12.81%) SLA
2 10 (3.13%) GDPR
2 10 (3.13%) ISO/IEC 27001
3 7 (2.19%) Data Quality
4 6 (1.88%) PCI DSS
5 5 (1.56%) GRC
6 4 (1.25%) NIST
6 4 (1.25%) QA
6 4 (1.25%) Sarbanes-Oxley
7 3 (0.94%) Cyber Essentials
8 2 (0.63%) Actionable Recommendations
8 2 (0.63%) ISO 22301
8 2 (0.63%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.31%) Accessibility
9 1 (0.31%) COBIT
9 1 (0.31%) HMG Security Policy Framework
9 1 (0.31%) SOC 2
System Software
1 43 (13.44%) Active Directory
2 21 (6.56%) Docker
3 7 (2.19%) VMware Infrastructure
4 5 (1.56%) Virtual Desktop
5 3 (0.94%) NFS
5 3 (0.94%) Time Sharing Option
6 2 (0.63%) Hyper-V
6 2 (0.63%) Virtual Machines
6 2 (0.63%) VMware Workstation
7 1 (0.31%) Oracle RAC
7 1 (0.31%) XenApp
7 1 (0.31%) XenDesktop
Systems Management
1 23 (7.19%) Kubernetes
2 19 (5.94%) Grafana
3 18 (5.63%) Terraform
4 13 (4.06%) Microsoft Intune
4 13 (4.06%) Prometheus
4 13 (4.06%) SCCM
5 12 (3.75%) Ansible
6 9 (2.81%) Cisco Prime
7 4 (1.25%) Active Directory Federation Services
8 3 (0.94%) EMC NetWorker
8 3 (0.94%) Istio
8 3 (0.94%) Single Sign-On
8 3 (0.94%) WSUS
9 2 (0.63%) Avamar
9 2 (0.63%) CASB
9 2 (0.63%) NetBackup
9 2 (0.63%) PaperCut
9 2 (0.63%) Rancher
9 2 (0.63%) Tivoli Storage Manager
10 1 (0.31%) Jamf Pro
Vendors
1 65 (20.31%) Microsoft
2 58 (18.13%) ServiceNow
3 29 (9.06%) Oracle
4 22 (6.88%) Cisco
5 19 (5.94%) Remedy
6 17 (5.31%) Splunk
7 13 (4.06%) Red Hat
7 13 (4.06%) VMware
8 10 (3.13%) AppDynamics
8 10 (3.13%) Atlassian
9 9 (2.81%) BMC
9 9 (2.81%) Dell
9 9 (2.81%) IBM
9 9 (2.81%) SAP
10 8 (2.50%) Citrix
10 8 (2.50%) Dynatrace
11 7 (2.19%) Aruba
11 7 (2.19%) Fortinet
12 6 (1.88%) Palo Alto
12 6 (1.88%) SolarWinds