Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 23 June 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Jun 2026
Same period 2025 Same period 2024
Rank 336 261 268
Rank change year-on-year -75 +7 -9
Contract jobs citing Problem Management 340 306 380
As % of all contract jobs in the UK 0.67% 1.02% 0.87%
As % of the Processes & Methodologies category 0.79% 1.12% 1.03%
Number of daily rates quoted 214 191 225
10th Percentile £263 £306 £318
25th Percentile £395 £373 £403
Median daily rate (50th Percentile) £482 £445 £475
Median % change year-on-year +8.37% -6.32% -5.00%
75th Percentile £580 £534 £530
90th Percentile £671 £600 £600
UK excluding London median daily rate £463 £438 £492
% change year-on-year +5.71% -10.99% +6.27%
Number of hourly rates quoted 17 14 36
10th Percentile £18.69 - £13.73
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £19.50 £24.00 £23.75
Median % change year-on-year -18.75% +1.05% +73.87%
75th Percentile £55.50 £46.19 £25.38
90th Percentile £67.84 £47.39 £34.50
UK excluding London median hourly rate £55.50 £20.90 £23.75
% change year-on-year +165.61% -12.02% +73.87%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 43,108 27,270 37,060
As % of all contract IT jobs advertised in the UK 84.89% 91.01% 84.94%
Number of daily rates quoted 26,889 17,271 23,587
10th Percentile £325 £300 £300
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £513 £502 £525
Median % change year-on-year +2.09% -4.38% -4.55%
75th Percentile £620 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,584 1,289 2,614
10th Percentile £14.82 £14.20 £12.70
25th Percentile £20.09 £17.87 £16.06
Median hourly rate £43.96 £25.15 £37.50
Median % change year-on-year +74.79% -32.93% +7.14%
75th Percentile £68.00 £55.00 £61.30
90th Percentile £81.25 £72.50 £72.50
UK excluding London median hourly rate £44.50 £25.15 £38.12
% change year-on-year +76.94% -34.02% +17.29%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 23 June 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 23 June 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 23 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -71 302 £475 +5.56% 85
UK excluding London -87 200 £463 +5.71% 69
London -47 113 £508 +6.84% 29
Work from Home -22 107 £492 +13.43% 36
Midlands -18 61 £463 +3.93% 14
North of England -81 61 £488 +30.00% 12
West Midlands -25 60 £463 +3.93% 7
Yorkshire -40 38 £500 +32.45% 6
South West -20 30 £463 +5.71% 4
South East -48 29 £398 -16.32% 26
North West -60 22 £401 +14.57% 6
Scotland -29 20 £500 +11.11% 2
East of England -39 5 £400 -11.11% 9
Wales -14 4 £750 +106.90% 3
North East -35 1 £400 -4.99%
East Midlands - 1 £163 - 7

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.18%) SharePoint
2 19 (5.59%) Confluence
3 11 (3.24%) SAS
4 7 (2.06%) Microsoft Exchange
5 4 (1.18%) Adobe Experience Manager
5 4 (1.18%) IIS
5 4 (1.18%) Oracle Self-Service HR
6 3 (0.88%) NetWeaver
6 3 (0.88%) Oracle Workflow
7 2 (0.59%) Apache
7 2 (0.59%) ArcGIS
7 2 (0.59%) Oracle Spatial
8 1 (0.29%) CMS
8 1 (0.29%) Headless CMS
8 1 (0.29%) IBM HTTP Server
8 1 (0.29%) WebSphere
8 1 (0.29%) WebSphere Application Server
Applications
1 18 (5.29%) Microsoft Office
2 9 (2.65%) Microsoft Excel
Business Applications
1 18 (5.29%) Remedy ITSM
2 5 (1.47%) SAP S/4HANA
3 3 (0.88%) Oracle Assets
3 3 (0.88%) Oracle Cash Management
3 3 (0.88%) Oracle Payables
3 3 (0.88%) Oracle Procure-to-Pay
3 3 (0.88%) Oracle Receivables
4 2 (0.59%) NetSuite
5 1 (0.29%) iTrent
5 1 (0.29%) Oracle General Ledger
5 1 (0.29%) Primavera
5 1 (0.29%) SAP ERP
5 1 (0.29%) Veritas eDiscovery
Cloud Services
1 70 (20.59%) Azure
2 51 (15.00%) Entra ID
3 45 (13.24%) Microsoft 365
4 40 (11.76%) AWS
5 24 (7.06%) GitHub
6 21 (6.18%) Azure DevOps
7 18 (5.29%) OneDrive
8 16 (4.71%) GitHub Actions
9 15 (4.41%) Amazon CloudWatch
9 15 (4.41%) Microsoft Copilot
10 13 (3.82%) Amazon EC2
10 13 (3.82%) Amazon EKS
10 13 (3.82%) Amazon S3
10 13 (3.82%) Serverless
11 12 (3.53%) Power Platform
11 12 (3.53%) Virtual Private Cloud
12 11 (3.24%) Amazon ECS
12 11 (3.24%) AWS CodePipeline
12 11 (3.24%) AWS Lambda
13 10 (2.94%) GCP
Communications & Networking
1 27 (7.94%) Firewall
2 24 (7.06%) DNS
3 19 (5.59%) DHCP
4 18 (5.29%) VPN
5 12 (3.53%) LAN
5 12 (3.53%) WAN
6 11 (3.24%) Network Security
6 11 (3.24%) Wi-Fi
7 10 (2.94%) SAN
8 9 (2.65%) Wireless
9 8 (2.35%) MPLS
9 8 (2.35%) SD-WAN
10 7 (2.06%) VLAN
11 6 (1.76%) Cisco IOS
11 6 (1.76%) Cisco Nexus
12 4 (1.18%) NAS
12 4 (1.18%) NetScaler
12 4 (1.18%) TCP/IP
13 3 (0.88%) Internet
13 3 (0.88%) NGFW
Database & Business Intelligence
1 12 (3.53%) Power BI
2 10 (2.94%) Data Warehouse
3 8 (2.35%) Metadata
3 8 (2.35%) Oracle Database
3 8 (2.35%) Relational Database
4 7 (2.06%) MySQL
5 6 (1.76%) SQL Server
6 5 (1.47%) Metadata Repository
6 5 (1.47%) PostgreSQL
6 5 (1.47%) SAP HANA
7 3 (0.88%) Data Lake
7 3 (0.88%) NoSQL
7 3 (0.88%) Oracle BI Publisher
7 3 (0.88%) Pentaho
7 3 (0.88%) SQL Server Integration Services
7 3 (0.88%) Tableau
8 2 (0.59%) Db2
8 2 (0.59%) KDB
8 2 (0.59%) MaxDB
8 2 (0.59%) Sybase ASE
Development Applications
1 63 (18.53%) JIRA
2 16 (4.71%) Jenkins
3 13 (3.82%) GitLab
4 12 (3.53%) Bitbucket
4 12 (3.53%) Git
5 4 (1.18%) Jaeger
5 4 (1.18%) Maven
6 1 (0.29%) Artifactory
6 1 (0.29%) Cypress.io
6 1 (0.29%) Introscope
6 1 (0.29%) MSI
General
1 136 (40.00%) Social Skills
2 84 (24.71%) Finance
3 44 (12.94%) Analytical Skills
3 44 (12.94%) Public Sector
4 26 (7.65%) Banking
5 20 (5.88%) Legal
6 14 (4.12%) Law
7 13 (3.82%) Documentation Skills
8 10 (2.94%) Retail
9 7 (2.06%) Organisational Skills
10 6 (1.76%) Military
11 5 (1.47%) Telecoms
12 4 (1.18%) Police
13 3 (0.88%) Financial Institution
13 3 (0.88%) Front Office
13 3 (0.88%) General Ledger
13 3 (0.88%) Influencing Skills
14 2 (0.59%) Corporate Banking
14 2 (0.59%) Games
14 2 (0.59%) Presentation Skills
Job Titles
1 38 (11.18%) Service Manager
2 32 (9.41%) Support Engineer
3 31 (9.12%) Analyst
4 26 (7.65%) Architect
5 22 (6.47%) Senior
6 21 (6.18%) IT Support
7 19 (5.59%) Lead
8 17 (5.00%) Administrator
8 17 (5.00%) Infrastructure Engineer
9 16 (4.71%) Incident Manager
9 16 (4.71%) IT Engineer
10 15 (4.41%) Consultant
11 14 (4.12%) Developer
11 14 (4.12%) IT Support Engineer
12 13 (3.82%) Delivery Manager
12 13 (3.82%) Network Engineer
13 12 (3.53%) Scrum Master
14 10 (2.94%) Major Incident Manager
15 9 (2.65%) Help Desk Support
15 9 (2.65%) Incident Analyst
Libraries, Frameworks & Software Standards
1 14 (4.12%) Microsoft Graph
1 14 (4.12%) Middleware
2 9 (2.65%) AWS CDK
3 8 (2.35%) REST
4 7 (2.06%) .NET
4 7 (2.06%) Spring
5 6 (1.76%) SAP Basis
5 6 (1.76%) Software Packaging
6 5 (1.47%) XML
7 4 (1.18%) AngularJS
7 4 (1.18%) Bootstrap
7 4 (1.18%) CSS
7 4 (1.18%) J2EE
7 4 (1.18%) jQuery
7 4 (1.18%) Loki
7 4 (1.18%) OpenTelemetry
7 4 (1.18%) Oracle Fusion
7 4 (1.18%) Sass
7 4 (1.18%) Spring MVC
7 4 (1.18%) Web Services
Miscellaneous
1 22 (6.47%) Product Ownership
2 19 (5.59%) Data Centre
2 19 (5.59%) Onboarding
3 16 (4.71%) CMDB
4 11 (3.24%) Data Protection Act
4 11 (3.24%) Security Posture
5 10 (2.94%) Hybrid Cloud
5 10 (2.94%) Management Information System
6 9 (2.65%) Analytical Mindset
6 9 (2.65%) Distributed Systems
6 9 (2.65%) Enterprise Software
6 9 (2.65%) Smartphone
7 8 (2.35%) Cloud Native
7 8 (2.35%) PKI
8 7 (2.06%) Clustering
8 7 (2.06%) Mainframe
8 7 (2.06%) Private Cloud
9 6 (1.76%) Replication
10 4 (1.18%) Distributed Computing
10 4 (1.18%) Self-Motivation
Operating Systems
1 71 (20.88%) Windows
2 54 (15.88%) Linux
3 22 (6.47%) Windows Server
4 18 (5.29%) Unix
5 14 (4.12%) Red Hat Enterprise Linux
6 9 (2.65%) Android
6 9 (2.65%) zOS
7 7 (2.06%) Ubuntu
7 7 (2.06%) Windows 10
8 4 (1.18%) Windows Server 2012
9 3 (0.88%) Apple iOS
9 3 (0.88%) Windows 7
9 3 (0.88%) Windows Server 2019
9 3 (0.88%) Windows XP
10 2 (0.59%) Windows Server 2016
11 1 (0.29%) AIX
Processes & Methodologies
1 160 (47.06%) ITIL
2 97 (28.53%) Change Management
3 94 (27.65%) ITSM
4 90 (26.47%) Service Management
5 86 (25.29%) Continuous Improvement
6 71 (20.88%) Root Cause Analysis
7 69 (20.29%) Agile
8 68 (20.00%) Incident Management
9 64 (18.82%) Stakeholder Management
10 62 (18.24%) DevOps
11 54 (15.88%) Problem-Solving
12 53 (15.59%) Service Delivery
13 44 (12.94%) CI/CD
14 41 (12.06%) Decision-Making
15 32 (9.41%) Incident Response
15 32 (9.41%) Observability
16 29 (8.53%) Stakeholder Engagement
17 28 (8.24%) Scrum
18 27 (7.94%) Infrastructure as Code
19 26 (7.65%) Customer Service
Programming Languages
1 38 (11.18%) PowerShell
2 32 (9.41%) SQL
3 29 (8.53%) Python
4 20 (5.88%) Bash
5 19 (5.59%) Java
6 13 (3.82%) C#
7 8 (2.35%) PL/SQL
8 7 (2.06%) JavaScript
9 5 (1.47%) JCL
10 4 (1.18%) Go
11 3 (0.88%) Shell Script
12 2 (0.59%) Perl
12 2 (0.59%) PHP
12 2 (0.59%) REXX
12 2 (0.59%) TypeScript
13 1 (0.29%) Apex Code
13 1 (0.29%) Jython
13 1 (0.29%) Kusto Query Language
13 1 (0.29%) SOQL
13 1 (0.29%) T-SQL
Qualifications
1 130 (38.24%) Security Cleared
2 102 (30.00%) SC Cleared
3 35 (10.29%) DV Cleared
4 26 (7.65%) Degree
5 12 (3.53%) ITIL Certification
6 11 (3.24%) SAFe Agilist
7 9 (2.65%) AWS Certified Cloud Practitioner
8 7 (2.06%) BPSS Clearance
8 7 (2.06%) Cisco Certification
9 6 (1.76%) CCNA
9 6 (1.76%) ITIL Foundation Certificate
9 6 (1.76%) Master's Degree
9 6 (1.76%) Microsoft Certification
10 5 (1.47%) MCSE
11 4 (1.18%) CCNP
11 4 (1.18%) PMI Certification
11 4 (1.18%) VMware Certified Professional (VCP)
12 3 (0.88%) CISSP
12 3 (0.88%) PMP
12 3 (0.88%) RHCA
Quality Assurance & Compliance
1 53 (15.59%) SLA
2 11 (3.24%) ISO/IEC 27001
3 8 (2.35%) Data Quality
3 8 (2.35%) PCI DSS
4 7 (2.06%) GDPR
5 6 (1.76%) Cyber Essentials
6 5 (1.47%) GRC
6 5 (1.47%) NIST
7 3 (0.88%) Actionable Recommendations
7 3 (0.88%) QA
7 3 (0.88%) Sarbanes-Oxley
8 2 (0.59%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.29%) Accessibility
9 1 (0.29%) COBIT
9 1 (0.29%) Disclosure Scotland
9 1 (0.29%) ISO 22301
9 1 (0.29%) ISO/IEC 20000
9 1 (0.29%) SOC 2
9 1 (0.29%) WCAG
System Software
1 56 (16.47%) Active Directory
2 21 (6.18%) Docker
3 16 (4.71%) VMware Infrastructure
4 14 (4.12%) NFS
5 8 (2.35%) Hyper-V
6 5 (1.47%) Time Sharing Option
7 4 (1.18%) Virtual Machines
8 3 (0.88%) Firmware
9 2 (0.59%) Oracle RAC
9 2 (0.59%) Virtual Desktop
9 2 (0.59%) VMware ESXi
9 2 (0.59%) VMware Workstation
9 2 (0.59%) XenApp
9 2 (0.59%) XenDesktop
10 1 (0.29%) Active Directory Lightweight Directory Services
10 1 (0.29%) BitLocker
10 1 (0.29%) vSphere
Systems Management
1 22 (6.47%) Terraform
2 19 (5.59%) SCCM
3 17 (5.00%) Microsoft Intune
4 16 (4.71%) Kubernetes
5 14 (4.12%) Grafana
6 13 (3.82%) Ansible
7 11 (3.24%) Prometheus
8 9 (2.65%) Cisco Prime
9 6 (1.76%) Red Hat Satellite
10 5 (1.47%) Tivoli Storage Manager
11 4 (1.18%) Active Directory Federation Services
11 4 (1.18%) Istio
11 4 (1.18%) Podman
11 4 (1.18%) Single Sign-On
12 3 (0.88%) Jamf Pro
12 3 (0.88%) Rancher
13 2 (0.59%) AirWatch
13 2 (0.59%) Failover Clustering
13 2 (0.59%) PaperCut
13 2 (0.59%) vCenter Server
Vendors
1 68 (20.00%) ServiceNow
2 58 (17.06%) Microsoft
3 25 (7.35%) Oracle
4 24 (7.06%) Cisco
5 23 (6.76%) Remedy
6 19 (5.59%) VMware
7 14 (4.12%) Red Hat
8 13 (3.82%) Dell
9 12 (3.53%) SAP
10 11 (3.24%) IBM
10 11 (3.24%) Splunk
11 9 (2.65%) Broadcom
11 9 (2.65%) Salesforce
12 8 (2.35%) Citrix
12 8 (2.35%) SolarWinds
13 7 (2.06%) Aruba
13 7 (2.06%) BMC
13 7 (2.06%) Brocade
13 7 (2.06%) Dynatrace
13 7 (2.06%) Fortinet