Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 11 February 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Feb 2026
Same period 2025 Same period 2024
Rank 334 265 258
Rank change year-on-year -69 -7 -15
Contract jobs citing Problem Management 294 278 418
As % of all contract jobs in the UK 0.74% 0.90% 0.94%
As % of the Processes & Methodologies category 0.85% 1.01% 1.08%
Number of daily rates quoted 189 158 232
10th Percentile £263 £249 £300
25th Percentile £350 £413 £380
Median daily rate (50th Percentile) £475 £471 £465
Median % change year-on-year +0.85% +1.30% -0.01%
75th Percentile £567 £585 £580
90th Percentile £638 £650 £625
UK excluding London median daily rate £475 £450 £465
% change year-on-year +5.56% -3.22% +3.61%
Number of hourly rates quoted 21 9 61
10th Percentile £15.50 £35.25 £13.29
25th Percentile £16.40 £55.87 -
Median hourly rate £20.79 £56.75 £14.16
Median % change year-on-year -63.36% +300.74% -27.38%
75th Percentile £26.11 £68.75 £25.00
90th Percentile £26.57 £70.00 £26.66
UK excluding London median hourly rate £20.00 £60.87 £14.16
% change year-on-year -67.14% +329.89% -17.87%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 34,545 27,534 38,814
As % of all contract IT jobs advertised in the UK 87.04% 89.45% 87.06%
Number of daily rates quoted 21,908 16,837 25,471
10th Percentile £306 £306 £300
25th Percentile £408 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £717 £738 £738
UK excluding London median daily rate £478 £500 £500
% change year-on-year -4.50% - -
Number of hourly rates quoted 2,083 848 2,117
10th Percentile £14.51 £15.62 £13.29
25th Percentile £17.78 £21.03 £16.25
Median hourly rate £25.15 £32.50 £33.50
Median % change year-on-year -22.62% -2.99% +2.48%
75th Percentile £60.00 £63.38 £60.00
90th Percentile £70.00 £75.00 £72.90
UK excluding London median hourly rate £25.15 £31.08 £35.00
% change year-on-year -19.08% -11.20% +8.53%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 11 February 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 11 February 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 11 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -59 250 £484 +2.33% 90
UK excluding London -41 188 £475 +5.56% 84
Work from Home +19 96 £450 - 34
London -58 77 £475 -5.00% 21
North of England -57 53 £463 +2.78% 17
Midlands -26 45 £375 +78.57% 21
South East -19 42 £350 -18.98% 23
West Midlands -25 37 £356 +69.64% 15
South West -18 31 £575 +4.55% 14
North West -40 27 £342 -24.11% 6
Yorkshire -41 26 £550 +22.22% 7
Scotland +11 14 £500 +6.95% 4
East Midlands - 8 £413 - 6
Northern Ireland - 7 £375 -
East of England -42 4 £275 -38.89% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (12.24%) SharePoint
2 21 (7.14%) Microsoft Exchange
3 20 (6.80%) Confluence
4 15 (5.10%) Skype for Business
5 9 (3.06%) SAS
6 7 (2.38%) Exchange Server 2013
6 7 (2.38%) Mattermost
7 4 (1.36%) Apache
8 2 (0.68%) ArcGIS
8 2 (0.68%) Oracle Spatial
9 1 (0.34%) CICS
9 1 (0.34%) CMS
9 1 (0.34%) Headless CMS
9 1 (0.34%) IIS
9 1 (0.34%) iPlanet
9 1 (0.34%) JBoss
9 1 (0.34%) Oracle Self-Service HR
9 1 (0.34%) Oracle Workflow
9 1 (0.34%) WebSphere
9 1 (0.34%) WebSphere Application Server
Applications
1 31 (10.54%) Microsoft Office
2 10 (3.40%) Microsoft Excel
3 9 (3.06%) Microsoft PowerPoint
3 9 (3.06%) MS Visio
4 1 (0.34%) AutoCAD
Business Applications
1 21 (7.14%) Remedy ITSM
2 3 (1.02%) ResourceLink
3 2 (0.68%) assyst
3 2 (0.68%) Oracle Cash Management
3 2 (0.68%) Oracle Payables
3 2 (0.68%) Oracle Receivables
3 2 (0.68%) SAP S/4HANA
4 1 (0.34%) Dynamics CRM
4 1 (0.34%) ION MarketView
4 1 (0.34%) Oracle Assets
4 1 (0.34%) Oracle General Ledger
4 1 (0.34%) Oracle Procure-to-Pay
4 1 (0.34%) SAP ERP
4 1 (0.34%) Veritas eDiscovery
Cloud Services
1 63 (21.43%) Azure
2 56 (19.05%) Microsoft 365
3 30 (10.20%) Entra ID
4 29 (9.86%) OneDrive
5 25 (8.50%) AWS
6 15 (5.10%) Microsoft Copilot
7 13 (4.42%) Power Platform
8 12 (4.08%) GCP
9 10 (3.40%) Datadog
10 9 (3.06%) Azure DevOps
10 9 (3.06%) SaaS
11 8 (2.72%) GitHub
12 6 (2.04%) Azure Functions
12 6 (2.04%) Power Automate
12 6 (2.04%) Serverless
13 5 (1.70%) PaaS
14 4 (1.36%) AWS CloudFormation
14 4 (1.36%) Azure AKS
14 4 (1.36%) GitHub Actions
15 3 (1.02%) Azure Monitor
Communications & Networking
1 22 (7.48%) DNS
2 18 (6.12%) Skype
3 16 (5.44%) Firewall
4 15 (5.10%) VPN
5 14 (4.76%) TCP/IP
6 9 (3.06%) DHCP
7 8 (2.72%) Network Security
7 8 (2.72%) Unified Communications
7 8 (2.72%) WAN
8 7 (2.38%) SAN
9 6 (2.04%) Internet
9 6 (2.04%) LAN
9 6 (2.04%) NetScaler
9 6 (2.04%) SD-WAN
10 5 (1.70%) Broadband
10 5 (1.70%) Wi-Fi
11 4 (1.36%) Cisco Nexus
11 4 (1.36%) MPLS
11 4 (1.36%) Wireless
12 3 (1.02%) Cisco IOS
Database & Business Intelligence
1 12 (4.08%) PostgreSQL
2 10 (3.40%) Data Warehouse
3 9 (3.06%) Metadata
3 9 (3.06%) Metadata Repository
4 8 (2.72%) Oracle Database
5 6 (2.04%) Power BI
6 4 (1.36%) MongoDB
7 3 (1.02%) Oracle Reports
7 3 (1.02%) Relational Database
8 2 (0.68%) Azure SQL Database
8 2 (0.68%) Oracle BI Publisher
8 2 (0.68%) Oracle ODI
8 2 (0.68%) SAS Enterprise Guide
8 2 (0.68%) SQL Server
8 2 (0.68%) SQL Server Integration Services
9 1 (0.34%) Amazon RDS
9 1 (0.34%) BusinessObjects
9 1 (0.34%) Oracle Discoverer
9 1 (0.34%) Spotfire
9 1 (0.34%) SQL Server Reporting Services
Development Applications
1 31 (10.54%) JIRA
2 13 (4.42%) Git
3 6 (2.04%) Jenkins
4 5 (1.70%) GitLab
5 4 (1.36%) Liquibase
6 3 (1.02%) CircleCI
6 3 (1.02%) JUnit
6 3 (1.02%) Mockito
7 2 (0.68%) MSI
8 1 (0.34%) Bitbucket Server
8 1 (0.34%) CA Release Automation
8 1 (0.34%) Cypress.io
8 1 (0.34%) Sonatype Nexus
General
1 103 (35.03%) Social Skills
2 74 (25.17%) Finance
3 47 (15.99%) Analytical Skills
4 32 (10.88%) Public Sector
5 25 (8.50%) Banking
6 15 (5.10%) Documentation Skills
7 12 (4.08%) Manufacturing
8 11 (3.74%) Law
9 10 (3.40%) Legal
9 10 (3.40%) Retail
9 10 (3.40%) Telecoms
10 8 (2.72%) Organisational Skills
11 5 (1.70%) Military
12 4 (1.36%) Financial Institution
12 4 (1.36%) Marketing
13 3 (1.02%) Electronics
13 3 (1.02%) Local Government
14 2 (0.68%) General Ledger
14 2 (0.68%) Investment Banking
14 2 (0.68%) Publishing
Job Titles
1 68 (23.13%) Analyst
2 41 (13.95%) Support Analyst
3 30 (10.20%) Service Manager
4 26 (8.84%) IT Support
5 25 (8.50%) Architect
6 21 (7.14%) Lead
7 17 (5.78%) Consultant
7 17 (5.78%) Operations Analyst
8 16 (5.44%) Operational Support Analyst
8 16 (5.44%) Operations Support Analyst
8 16 (5.44%) Senior
9 14 (4.76%) IT Analyst
9 14 (4.76%) Service Analyst
10 13 (4.42%) IT Support Analyst
11 12 (4.08%) Support Engineer
12 11 (3.74%) Developer
13 10 (3.40%) Service Desk Analyst
14 9 (3.06%) Data Architect
14 9 (3.06%) Incident Manager
14 9 (3.06%) Support Technician
Libraries, Frameworks & Software Standards
1 13 (4.42%) REST
2 11 (3.74%) Microsoft Graph
3 9 (3.06%) Middleware
4 7 (2.38%) Kafka
5 5 (1.70%) .NET
6 4 (1.36%) Oracle Fusion
7 3 (1.02%) ActiveMQ
7 3 (1.02%) ARM Templates
7 3 (1.02%) RESTful
7 3 (1.02%) WireMock
8 2 (0.68%) .NET Framework
8 2 (0.68%) ADO
8 2 (0.68%) LDAP
8 2 (0.68%) SAML
8 2 (0.68%) Spring
8 2 (0.68%) Spring Boot
8 2 (0.68%) Web Services
8 2 (0.68%) XMPP
9 1 (0.34%) CSS
9 1 (0.34%) XML
Miscellaneous
1 16 (5.44%) Enterprise Software
1 16 (5.44%) Management Information System
2 15 (5.10%) CMDB
3 11 (3.74%) Cloud Native
3 11 (3.74%) Onboarding
4 10 (3.40%) Video Conferencing
5 8 (2.72%) Data Centre
6 7 (2.38%) Self-Motivation
7 6 (2.04%) Analytical Mindset
7 6 (2.04%) Private Cloud
8 5 (1.70%) Low-Code
8 5 (1.70%) PKI
8 5 (1.70%) Team-Oriented Environment
9 4 (1.36%) Driving Licence
9 4 (1.36%) Security Posture
10 3 (1.02%) Hybrid Cloud
10 3 (1.02%) Mainframe
10 3 (1.02%) Product Ownership
10 3 (1.02%) Tandem
10 3 (1.02%) Virtual Team
Operating Systems
1 56 (19.05%) Windows
2 35 (11.90%) Linux
3 15 (5.10%) Windows 10
4 12 (4.08%) Unix
4 12 (4.08%) Windows Server
5 9 (3.06%) Red Hat Enterprise Linux
6 8 (2.72%) Android
6 8 (2.72%) Ubuntu
7 5 (1.70%) Apple iOS
8 3 (1.02%) CentOS
8 3 (1.02%) Windows Server 2012
8 3 (1.02%) zOS
9 2 (0.68%) Debian
9 2 (0.68%) VMS
10 1 (0.34%) Windows 7
10 1 (0.34%) Windows XP
Processes & Methodologies
1 163 (55.44%) ITIL
2 84 (28.57%) ITSM
3 83 (28.23%) Service Management
4 81 (27.55%) Change Management
5 68 (23.13%) Problem-Solving
6 67 (22.79%) Root Cause Analysis
7 62 (21.09%) Incident Management
8 51 (17.35%) Service Delivery
9 45 (15.31%) Stakeholder Management
10 44 (14.97%) Agile
11 43 (14.63%) DevOps
12 41 (13.95%) Continuous Improvement
13 35 (11.90%) Observability
14 28 (9.52%) Customer Service
14 28 (9.52%) Mentoring
15 27 (9.18%) Information Security
16 25 (8.50%) Cybersecurity
17 23 (7.82%) Business Intelligence
17 23 (7.82%) Disaster Recovery
17 23 (7.82%) Project Management
Programming Languages
1 63 (21.43%) PowerShell
2 39 (13.27%) SQL
3 21 (7.14%) Python
4 13 (4.42%) Bash
4 13 (4.42%) Java
5 8 (2.72%) Shell Script
6 4 (1.36%) C#
7 3 (1.02%) Go
7 3 (1.02%) JavaScript
7 3 (1.02%) PL/SQL
8 1 (0.34%) CLIST
8 1 (0.34%) Groovy
8 1 (0.34%) JCL
8 1 (0.34%) Kusto Query Language
8 1 (0.34%) REXX
8 1 (0.34%) TypeScript
8 1 (0.34%) VBA
Qualifications
1 99 (33.67%) Security Cleared
2 79 (26.87%) SC Cleared
3 42 (14.29%) Degree
4 20 (6.80%) ITIL Certification
5 14 (4.76%) DV Cleared
6 12 (4.08%) Microsoft Certification
7 8 (2.72%) A+ Certification
7 8 (2.72%) ITIL Foundation Certificate
8 7 (2.38%) Computer Science Degree
9 5 (1.70%) BPSS Clearance
9 5 (1.70%) MCDST
9 5 (1.70%) Microsoft Certified Professional
10 4 (1.36%) Azure Certification
10 4 (1.36%) MCSE
10 4 (1.36%) PMP
11 2 (0.68%) AWS Certification
11 2 (0.68%) CCNP
11 2 (0.68%) Cisco Certification
11 2 (0.68%) Master's Degree
11 2 (0.68%) PMI Certification
Quality Assurance & Compliance
1 28 (9.52%) SLA
2 7 (2.38%) QA
3 6 (2.04%) GDPR
4 5 (1.70%) Data Quality
4 5 (1.70%) ISO/IEC 27001
5 3 (1.02%) GRC
5 3 (1.02%) Sarbanes-Oxley
6 2 (0.68%) Accessibility
6 2 (0.68%) ISO 22301
7 1 (0.34%) HMG Security Policy Framework
7 1 (0.34%) NIST
System Software
1 72 (24.49%) Active Directory
2 18 (6.12%) Docker
3 5 (1.70%) Virtual Desktop
4 2 (0.68%) VMware Infrastructure
5 1 (0.34%) Time Sharing Option
5 1 (0.34%) Tivoli Directory Server
5 1 (0.34%) XenApp
5 1 (0.34%) XenDesktop
Systems Management
1 27 (9.18%) SCCM
2 25 (8.50%) Microsoft Intune
3 19 (6.46%) Kubernetes
4 15 (5.10%) HP SiteScope
4 15 (5.10%) SCOM
5 14 (4.76%) Grafana
6 9 (3.06%) Prometheus
6 9 (3.06%) Terraform
7 7 (2.38%) Ansible
8 5 (1.70%) EMC NetWorker
8 5 (1.70%) EMC VPLEX
9 4 (1.36%) Active Directory Federation Services
9 4 (1.36%) Cisco Prime
10 3 (1.02%) Single Sign-On
10 3 (1.02%) WSUS
11 2 (0.68%) CA Single Sign-On
12 1 (0.34%) CA Endevor
12 1 (0.34%) CA Wily
12 1 (0.34%) OMEGAMON
12 1 (0.34%) Progress Chef
Vendors
1 100 (34.01%) Microsoft
2 37 (12.59%) ServiceNow
3 30 (10.20%) Remedy
4 29 (9.86%) Splunk
5 26 (8.84%) Cisco
6 22 (7.48%) Oracle
7 16 (5.44%) Red Hat
8 11 (3.74%) AppDynamics
8 11 (3.74%) Dell
9 9 (3.06%) VMware
10 8 (2.72%) Atlassian
10 8 (2.72%) BMC
11 7 (2.38%) Dynatrace
12 6 (2.04%) Citrix
12 6 (2.04%) IBM
12 6 (2.04%) NVIDIA
12 6 (2.04%) SAP
13 5 (1.70%) EMC
13 5 (1.70%) Isilon
13 5 (1.70%) Mitel