Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 9 April 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Apr 2026
Same period 2025 Same period 2024
Rank 348 255 247
Rank change year-on-year -93 -8 -3
Contract jobs citing Problem Management 315 298 423
As % of all contract jobs in the UK 0.69% 1.02% 0.96%
As % of the Processes & Methodologies category 0.81% 1.13% 1.11%
Number of daily rates quoted 218 181 239
10th Percentile £306 £300 £300
25th Percentile £404 £375 £400
Median daily rate (50th Percentile) £475 £450 £475
Median % change year-on-year +5.56% -5.26% -
75th Percentile £582 £550 £538
90th Percentile £670 £601 £605
UK excluding London median daily rate £475 £443 £475
% change year-on-year +7.34% -6.84% +5.56%
Number of hourly rates quoted 18 10 54
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £32.50 £14.16
Median hourly rate £20.79 £42.80 £14.49
Median % change year-on-year -51.42% +195.44% -15.98%
75th Percentile £26.11 £68.44 £25.00
90th Percentile £58.85 £70.00 £36.28
UK excluding London median hourly rate £20.79 £52.80 £14.32
% change year-on-year -60.62% +268.62% -15.43%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 39,074 26,483 37,997
As % of all contract IT jobs advertised in the UK 85.36% 90.62% 86.32%
Number of daily rates quoted 24,751 17,195 24,633
10th Percentile £315 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £725 £744 £750
UK excluding London median daily rate £487 £488 £500
% change year-on-year -0.10% -2.50% -
Number of hourly rates quoted 2,316 997 2,379
10th Percentile £15.00 £15.00 £12.79
25th Percentile £19.34 £20.00 £16.00
Median hourly rate £36.70 £31.64 £33.07
Median % change year-on-year +15.99% -4.31% -8.15%
75th Percentile £65.00 £63.75 £57.91
90th Percentile £77.50 £75.80 £70.41
UK excluding London median hourly rate £36.71 £30.00 £33.00
% change year-on-year +22.37% -9.09% -8.08%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 9 April 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 9 April 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 9 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -94 281 £475 +5.56% 101
UK excluding London -82 176 £475 +7.34% 85
London -52 112 £488 -2.50% 24
Work from Home -14 92 £475 +11.76% 42
North of England -72 50 £465 +30.53% 20
Midlands -34 49 £463 -11.74% 21
West Midlands -34 45 £463 -11.74% 17
South West -15 37 £575 +27.78% 7
Yorkshire -36 33 £500 +33.78% 9
South East -41 31 £370 -17.78% 28
North West -50 16 £401 +23.38% 11
Scotland +2 13 £513 +15.17% 1
East Midlands - 4 £406 - 4
East of England -58 3 £400 -11.11% 6
Wales -14 2 £750 +106.90% 3
North East -16 1 £400 -4.99%
Northern Ireland - 1 - - 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.98%) Confluence
2 21 (6.67%) SharePoint
3 11 (3.49%) Microsoft Exchange
4 10 (3.17%) SAS
5 5 (1.59%) Apache
6 4 (1.27%) Adobe Experience Manager
6 4 (1.27%) Oracle Self-Service HR
7 3 (0.95%) Oracle Workflow
8 2 (0.63%) ArcGIS
8 2 (0.63%) Oracle Spatial
9 1 (0.32%) CICS
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) IIS
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 10 (3.17%) Microsoft Office
2 2 (0.63%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 11 (3.49%) Remedy ITSM
2 4 (1.27%) Oracle Cash Management
2 4 (1.27%) Oracle Payables
2 4 (1.27%) Oracle Receivables
3 3 (0.95%) Oracle Assets
3 3 (0.95%) Oracle Procure-to-Pay
3 3 (0.95%) ResourceLink
3 3 (0.95%) SAP S/4HANA
4 2 (0.63%) NetSuite
4 2 (0.63%) Oracle General Ledger
5 1 (0.32%) assyst
5 1 (0.32%) ION MarketView
5 1 (0.32%) SAP ERP
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 69 (21.90%) Azure
2 40 (12.70%) Entra ID
3 39 (12.38%) Microsoft 365
4 35 (11.11%) AWS
5 23 (7.30%) Azure DevOps
6 17 (5.40%) GitHub
7 16 (5.08%) GCP
8 15 (4.76%) Microsoft Copilot
9 14 (4.44%) OneDrive
10 11 (3.49%) GitHub Actions
11 10 (3.17%) Datadog
12 8 (2.54%) Power Platform
12 8 (2.54%) Serverless
13 7 (2.22%) AWS CloudFormation
13 7 (2.22%) IaaS
14 6 (1.90%) Amazon CloudWatch
14 6 (1.90%) PaaS
15 5 (1.59%) Azure Functions
15 5 (1.59%) Power Automate
15 5 (1.59%) Snowflake
Communications & Networking
1 32 (10.16%) Firewall
2 15 (4.76%) Network Security
3 14 (4.44%) VPN
4 12 (3.81%) DNS
5 11 (3.49%) TCP/IP
5 11 (3.49%) WAN
6 10 (3.17%) LAN
7 8 (2.54%) MPLS
7 8 (2.54%) SD-WAN
8 6 (1.90%) Cisco Nexus
8 6 (1.90%) NetScaler
8 6 (1.90%) SAN
8 6 (1.90%) Wireless
9 5 (1.59%) Wi-Fi
10 4 (1.27%) Broadband
10 4 (1.27%) DHCP
11 3 (0.95%) Internet
11 3 (0.95%) NAS
11 3 (0.95%) Skype
11 3 (0.95%) SSL
Database & Business Intelligence
1 12 (3.81%) Data Warehouse
1 12 (3.81%) PostgreSQL
2 9 (2.86%) Metadata
2 9 (2.86%) Metadata Repository
3 8 (2.54%) Oracle Database
3 8 (2.54%) Power BI
4 6 (1.90%) MySQL
4 6 (1.90%) SQL Server
5 5 (1.59%) Relational Database
5 5 (1.59%) SQL Server Integration Services
6 4 (1.27%) MongoDB
6 4 (1.27%) Oracle BI Publisher
6 4 (1.27%) SAP HANA
7 3 (0.95%) Oracle Reports
8 2 (0.63%) Azure SQL Database
8 2 (0.63%) Oracle ODI
8 2 (0.63%) SAS Enterprise Guide
8 2 (0.63%) SQL Server Reporting Services
8 2 (0.63%) Tableau
9 1 (0.32%) Oracle Database 12c
Development Applications
1 57 (18.10%) JIRA
2 17 (5.40%) Git
3 10 (3.17%) Jenkins
4 8 (2.54%) GitLab
5 4 (1.27%) Bitbucket
5 4 (1.27%) Liquibase
5 4 (1.27%) Maven
6 3 (0.95%) CircleCI
6 3 (0.95%) Jaeger
6 3 (0.95%) JUnit
6 3 (0.95%) Mockito
7 1 (0.32%) Artifactory
7 1 (0.32%) Cypress.io
7 1 (0.32%) Introscope
7 1 (0.32%) MSI
General
1 94 (29.84%) Social Skills
2 81 (25.71%) Finance
3 41 (13.02%) Analytical Skills
4 32 (10.16%) Public Sector
5 29 (9.21%) Banking
6 18 (5.71%) Legal
7 14 (4.44%) Retail
8 13 (4.13%) Law
9 11 (3.49%) Documentation Skills
10 6 (1.90%) Telecoms
11 5 (1.59%) Manufacturing
11 5 (1.59%) Military
12 4 (1.27%) Financial Institution
12 4 (1.27%) General Ledger
12 4 (1.27%) Local Government
12 4 (1.27%) Organisational Skills
13 1 (0.32%) Corporate Banking
13 1 (0.32%) Inclusion and Diversity
13 1 (0.32%) Influencing Skills
13 1 (0.32%) International Banking
Job Titles
1 40 (12.70%) Service Manager
2 35 (11.11%) Analyst
3 27 (8.57%) Architect
4 23 (7.30%) IT Support
5 22 (6.98%) Lead
5 22 (6.98%) Senior
6 20 (6.35%) Support Engineer
7 18 (5.71%) Consultant
8 16 (5.08%) Developer
8 16 (5.08%) IT Engineer
9 14 (4.44%) IT Support Engineer
10 12 (3.81%) Service Analyst
10 12 (3.81%) Support Analyst
11 11 (3.49%) Delivery Manager
12 10 (3.17%) Administrator
12 10 (3.17%) Network Engineer
13 9 (2.86%) Data Architect
13 9 (2.86%) Infrastructure Engineer
13 9 (2.86%) Service Desk Analyst
13 9 (2.86%) Solutions Architect
Libraries, Frameworks & Software Standards
1 18 (5.71%) REST
2 13 (4.13%) Middleware
3 12 (3.81%) Microsoft Graph
4 7 (2.22%) .NET
4 7 (2.22%) Kafka
4 7 (2.22%) Spring
5 5 (1.59%) AngularJS
5 5 (1.59%) CSS
5 5 (1.59%) Oracle Fusion
5 5 (1.59%) Web Services
6 4 (1.27%) Bootstrap
6 4 (1.27%) J2EE
6 4 (1.27%) jQuery
6 4 (1.27%) SAP Basis
6 4 (1.27%) Sass
6 4 (1.27%) Spring MVC
7 3 (0.95%) ActiveMQ
7 3 (0.95%) Loki
7 3 (0.95%) RESTful
7 3 (0.95%) XML
Miscellaneous
1 18 (5.71%) CMDB
2 15 (4.76%) Data Centre
2 15 (4.76%) Management Information System
3 12 (3.81%) Cloud Native
3 12 (3.81%) Onboarding
4 11 (3.49%) Product Ownership
5 10 (3.17%) Security Posture
6 8 (2.54%) Analytical Mindset
6 8 (2.54%) Hybrid Cloud
7 7 (2.22%) Enterprise Software
7 7 (2.22%) Mainframe
7 7 (2.22%) Private Cloud
8 6 (1.90%) Data Protection Act
8 6 (1.90%) Replication
9 5 (1.59%) Clustering
9 5 (1.59%) PKI
10 4 (1.27%) Distributed Systems
11 3 (0.95%) Enterprise Storage
11 3 (0.95%) Self-Motivation
12 2 (0.63%) SCADA
Operating Systems
1 59 (18.73%) Windows
2 48 (15.24%) Linux
3 18 (5.71%) Windows Server
4 17 (5.40%) Unix
5 11 (3.49%) Windows 10
6 9 (2.86%) Ubuntu
6 9 (2.86%) zOS
7 8 (2.54%) Red Hat Enterprise Linux
8 4 (1.27%) Windows Server 2012
9 3 (0.95%) CentOS
10 2 (0.63%) Android
10 2 (0.63%) Debian
10 2 (0.63%) VMS
11 1 (0.32%) AIX
11 1 (0.32%) Apple iOS
11 1 (0.32%) Windows 7
11 1 (0.32%) Windows XP
Processes & Methodologies
1 150 (47.62%) ITIL
2 104 (33.02%) Change Management
3 95 (30.16%) Service Management
4 81 (25.71%) ITSM
5 80 (25.40%) Root Cause Analysis
6 68 (21.59%) Incident Management
7 65 (20.63%) Continuous Improvement
8 64 (20.32%) DevOps
9 60 (19.05%) Agile
10 53 (16.83%) Problem-Solving
11 51 (16.19%) Service Delivery
11 51 (16.19%) Stakeholder Management
12 41 (13.02%) Observability
13 39 (12.38%) CI/CD
14 26 (8.25%) Incident Response
15 24 (7.62%) Data Protection
15 24 (7.62%) Decision-Making
16 23 (7.30%) Data Modelling
17 22 (6.98%) Infrastructure as Code
17 22 (6.98%) Mentoring
Programming Languages
1 50 (15.87%) PowerShell
2 42 (13.33%) SQL
3 28 (8.89%) Python
4 19 (6.03%) Java
5 16 (5.08%) Bash
6 13 (4.13%) C#
7 8 (2.54%) Shell Script
8 7 (2.22%) JavaScript
8 7 (2.22%) PL/SQL
9 6 (1.90%) Go
10 4 (1.27%) JCL
11 2 (0.63%) Perl
11 2 (0.63%) PHP
11 2 (0.63%) TypeScript
12 1 (0.32%) CLIST
12 1 (0.32%) Jython
12 1 (0.32%) Korn
12 1 (0.32%) Kusto Query Language
12 1 (0.32%) REXX
12 1 (0.32%) T-SQL
Qualifications
1 112 (35.56%) Security Cleared
2 96 (30.48%) SC Cleared
3 28 (8.89%) DV Cleared
4 26 (8.25%) Degree
5 8 (2.54%) ITIL Certification
5 8 (2.54%) Microsoft Certification
6 6 (1.90%) Cisco Certification
6 6 (1.90%) ITIL Foundation Certificate
6 6 (1.90%) MCSE
7 5 (1.59%) Azure Certification
7 5 (1.59%) CCNA
8 4 (1.27%) A+ Certification
8 4 (1.27%) CCNP
8 4 (1.27%) Master's Degree
8 4 (1.27%) PMI Certification
9 3 (0.95%) AWS Certified Cloud Practitioner
9 3 (0.95%) PMP
9 3 (0.95%) SAFe Agilist
10 2 (0.63%) RHCA
10 2 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 41 (13.02%) SLA
2 11 (3.49%) ISO/IEC 27001
3 10 (3.17%) GDPR
4 7 (2.22%) Data Quality
5 6 (1.90%) PCI DSS
6 5 (1.59%) Cyber Essentials
6 5 (1.59%) GRC
7 4 (1.27%) NIST
7 4 (1.27%) Sarbanes-Oxley
8 3 (0.95%) QA
9 2 (0.63%) Actionable Recommendations
9 2 (0.63%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.32%) Accessibility
10 1 (0.32%) COBIT
10 1 (0.32%) HMG Security Policy Framework
10 1 (0.32%) ISO 22301
10 1 (0.32%) SOC 2
System Software
1 40 (12.70%) Active Directory
2 22 (6.98%) Docker
3 8 (2.54%) VMware Infrastructure
4 5 (1.59%) Virtual Desktop
5 4 (1.27%) NFS
5 4 (1.27%) Time Sharing Option
6 3 (0.95%) Hyper-V
7 2 (0.63%) Virtual Machines
7 2 (0.63%) VMware Workstation
8 1 (0.32%) Oracle RAC
8 1 (0.32%) XenApp
8 1 (0.32%) XenDesktop
Systems Management
1 24 (7.62%) Kubernetes
2 19 (6.03%) Grafana
2 19 (6.03%) Terraform
3 13 (4.13%) Ansible
3 13 (4.13%) Prometheus
4 11 (3.49%) Microsoft Intune
5 10 (3.17%) SCCM
6 9 (2.86%) Cisco Prime
7 4 (1.27%) Active Directory Federation Services
8 3 (0.95%) EMC NetWorker
8 3 (0.95%) Istio
8 3 (0.95%) Single Sign-On
8 3 (0.95%) Tivoli Storage Manager
8 3 (0.95%) WSUS
9 2 (0.63%) Avamar
9 2 (0.63%) CASB
9 2 (0.63%) NetBackup
9 2 (0.63%) PaperCut
9 2 (0.63%) Podman
9 2 (0.63%) Rancher
Vendors
1 59 (18.73%) Microsoft
1 59 (18.73%) ServiceNow
2 30 (9.52%) Oracle
3 20 (6.35%) Cisco
4 18 (5.71%) Remedy
5 17 (5.40%) Splunk
6 14 (4.44%) VMware
7 13 (4.13%) Red Hat
8 11 (3.49%) Atlassian
9 10 (3.17%) AppDynamics
9 10 (3.17%) Dell
10 9 (2.86%) BMC
10 9 (2.86%) SAP
11 8 (2.54%) Citrix
11 8 (2.54%) Dynatrace
11 8 (2.54%) IBM
12 7 (2.22%) Aruba
12 7 (2.22%) Fortinet
13 6 (1.90%) Brocade
13 6 (1.90%) SolarWinds