Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 31 December 2025, with comparisons to the same periods in the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 343 296 258
Rank change year-on-year -47 -38 -1
Contract jobs citing Problem Management 262 267 401
As % of all contract jobs in the UK 0.71% 0.80% 0.93%
As % of the Processes & Methodologies category 0.80% 0.91% 1.06%
Number of daily rates quoted 157 152 243
10th Percentile £243 £251 £276
25th Percentile £325 £413 £369
Median daily rate (50th Percentile) £453 £475 £475
Median % change year-on-year -4.74% - -4.04%
75th Percentile £548 £584 £575
90th Percentile £629 £650 £638
UK excluding London median daily rate £463 £450 £450
% change year-on-year +2.78% - -
Number of hourly rates quoted 22 8 42
10th Percentile £15.50 £48.49 £13.30
25th Percentile £17.05 £55.87 £13.41
Median hourly rate £20.79 £60.87 £14.16
Median % change year-on-year -65.85% +329.89% -28.75%
75th Percentile £25.68 £69.06 £17.04
90th Percentile £26.52 £79.00 £55.86
UK excluding London median hourly rate £20.40 £56.75 £14.16
% change year-on-year -64.06% +300.74% -31.35%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,632 29,487 37,783
As % of all contract IT jobs advertised in the UK 88.11% 88.32% 87.98%
Number of daily rates quoted 20,578 17,975 25,172
10th Percentile £304 £308 £306
25th Percentile £406 £413 £419
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £738 £743
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 2,027 953 1,511
10th Percentile £14.61 £15.62 £14.25
25th Percentile £17.69 £20.30 £19.03
Median hourly rate £25.15 £32.50 £44.00
Median % change year-on-year -22.62% -26.14% +25.71%
75th Percentile £53.44 £62.50 £65.00
90th Percentile £69.25 £74.69 £77.50
UK excluding London median hourly rate £23.58 £30.45 £45.00
% change year-on-year -22.58% -32.33% +40.63%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 31 December 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 31 December 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -49 225 £470 -1.05% 170
UK excluding London -32 165 £463 +2.78% 158
Work from Home +16 76 £450 - 52
London -36 73 £470 -6.00% 47
North of England -51 51 £450 - 31
South East -8 35 £413 -6.25% 47
Midlands -16 33 £325 +51.16% 21
North West -26 33 £342 -26.16% 13
South West -1 24 £575 +4.55% 17
West Midlands -23 22 £306 +42.44% 12
Yorkshire -40 17 £463 +2.78% 17
East Midlands - 11 £425 - 8
East of England -26 10 £400 -9.09% 16
Scotland +8 9 £513 +7.89% 20
Northern Ireland - 7 £375 - 3
North East -8 1 £650 - 1
Wales -9 1 - - 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (9.92%) SharePoint
2 19 (7.25%) Confluence
3 18 (6.87%) Microsoft Exchange
4 15 (5.73%) Skype for Business
5 7 (2.67%) Exchange Server 2013
5 7 (2.67%) Mattermost
6 6 (2.29%) Apache
7 3 (1.15%) IIS
7 3 (1.15%) iPlanet
7 3 (1.15%) JBoss
7 3 (1.15%) NetWeaver
7 3 (1.15%) WebSphere
7 3 (1.15%) WebSphere Application Server
8 2 (0.76%) SAS
9 1 (0.38%) CICS
9 1 (0.38%) MQSeries
9 1 (0.38%) Tomcat
Applications
1 30 (11.45%) Microsoft Office
2 9 (3.44%) Microsoft Excel
2 9 (3.44%) Microsoft PowerPoint
2 9 (3.44%) MS Visio
3 1 (0.38%) AutoCAD
Business Applications
1 17 (6.49%) Remedy ITSM
2 3 (1.15%) assyst
2 3 (1.15%) ResourceLink
2 3 (1.15%) SAP IBP
3 2 (0.76%) SAP S/4HANA
4 1 (0.38%) Aladdin
4 1 (0.38%) Dynamics CRM
4 1 (0.38%) ION MarketView
4 1 (0.38%) Oracle Cash Management
4 1 (0.38%) Oracle General Ledger
4 1 (0.38%) Oracle Payables
4 1 (0.38%) Oracle Receivables
4 1 (0.38%) SAP ERP
4 1 (0.38%) Veritas eDiscovery
Cloud Services
1 55 (20.99%) Azure
2 42 (16.03%) Microsoft 365
3 24 (9.16%) AWS
4 21 (8.02%) OneDrive
5 14 (5.34%) Entra ID
6 13 (4.96%) SaaS
7 11 (4.20%) GCP
7 11 (4.20%) Power Platform
8 10 (3.82%) GitHub
9 9 (3.44%) Datadog
10 8 (3.05%) Azure DevOps
10 8 (3.05%) PaaS
11 6 (2.29%) Serverless
12 5 (1.91%) Azure Functions
12 5 (1.91%) GitHub Actions
12 5 (1.91%) OCI
12 5 (1.91%) Power Automate
13 4 (1.53%) AWS CloudFormation
13 4 (1.53%) Azure AKS
14 3 (1.15%) Microsoft Copilot
Communications & Networking
1 22 (8.40%) DNS
2 18 (6.87%) Skype
3 14 (5.34%) TCP/IP
3 14 (5.34%) VPN
4 13 (4.96%) Firewall
5 8 (3.05%) DHCP
5 8 (3.05%) Network Security
5 8 (3.05%) Unified Communications
5 8 (3.05%) WAN
6 7 (2.67%) SAN
7 6 (2.29%) Broadband
7 6 (2.29%) Wi-Fi
8 5 (1.91%) Internet
8 5 (1.91%) LAN
8 5 (1.91%) SD-WAN
9 4 (1.53%) NetScaler
9 4 (1.53%) Wireless
10 3 (1.15%) Cisco IOS
10 3 (1.15%) Cisco Nexus
10 3 (1.15%) SSH
Database & Business Intelligence
1 10 (3.82%) PostgreSQL
2 6 (2.29%) Data Warehouse
3 5 (1.91%) Metadata
3 5 (1.91%) Metadata Repository
3 5 (1.91%) Oracle Database
4 4 (1.53%) MongoDB
4 4 (1.53%) Power BI
4 4 (1.53%) SQL Server
5 3 (1.15%) Oracle Reports
5 3 (1.15%) SAP BW
5 3 (1.15%) SAP HANA
6 2 (0.76%) Azure SQL Database
6 2 (0.76%) Oracle ODI
6 2 (0.76%) Relational Database
6 2 (0.76%) SQL Server Integration Services
7 1 (0.38%) Amazon Redshift
7 1 (0.38%) BusinessObjects
7 1 (0.38%) Oracle Discoverer
7 1 (0.38%) SAS Enterprise Guide
7 1 (0.38%) SQL Server Reporting Services
Development Applications
1 27 (10.31%) JIRA
2 11 (4.20%) Git
3 9 (3.44%) Jenkins
4 6 (2.29%) GitLab
5 4 (1.53%) Liquibase
6 3 (1.15%) Bitbucket Server
6 3 (1.15%) CA Release Automation
6 3 (1.15%) CircleCI
6 3 (1.15%) JUnit
6 3 (1.15%) Mockito
6 3 (1.15%) MSI
6 3 (1.15%) Sonatype Nexus
7 1 (0.38%) Subversion
7 1 (0.38%) Team Foundation Server
General
1 113 (43.13%) Social Skills
2 75 (28.63%) Finance
3 48 (18.32%) Analytical Skills
4 33 (12.60%) Banking
5 27 (10.31%) Public Sector
6 16 (6.11%) Manufacturing
7 12 (4.58%) Documentation Skills
8 9 (3.44%) Organisational Skills
8 9 (3.44%) Retail
9 8 (3.05%) Financial Institution
10 7 (2.67%) Law
10 7 (2.67%) Telecoms
11 6 (2.29%) Marketing
12 5 (1.91%) Electronics
13 4 (1.53%) Local Government
13 4 (1.53%) Military
14 3 (1.15%) Investment Banking
14 3 (1.15%) Presentation Skills
15 2 (0.76%) Legal
15 2 (0.76%) Publishing
Job Titles
1 65 (24.81%) Analyst
2 43 (16.41%) Support Analyst
3 28 (10.69%) IT Support
4 19 (7.25%) Lead
5 18 (6.87%) Incident Manager
5 18 (6.87%) Service Manager
6 17 (6.49%) Operations Analyst
7 16 (6.11%) IT Analyst
7 16 (6.11%) Operational Support Analyst
7 16 (6.11%) Operations Support Analyst
7 16 (6.11%) Senior
8 15 (5.73%) Consultant
8 15 (5.73%) IT Support Analyst
9 11 (4.20%) Service Analyst
9 11 (4.20%) Support Engineer
10 10 (3.82%) Service Desk Analyst
11 9 (3.44%) ITIL Manager
11 9 (3.44%) Service Desk Support
11 9 (3.44%) Support Technician
12 8 (3.05%) ITIL Incident Manager
Libraries, Frameworks & Software Standards
1 11 (4.20%) REST
2 8 (3.05%) Kafka
2 8 (3.05%) Middleware
2 8 (3.05%) Oracle Fusion
3 4 (1.53%) LDAP
3 4 (1.53%) SAML
4 3 (1.15%) .NET
4 3 (1.15%) ActiveMQ
4 3 (1.15%) Microsoft Graph
4 3 (1.15%) OAuth
4 3 (1.15%) OpenID
4 3 (1.15%) RESTful
4 3 (1.15%) SAP Basis
4 3 (1.15%) SAP Fiori
4 3 (1.15%) WireMock
5 2 (0.76%) Web Services
5 2 (0.76%) XML
5 2 (0.76%) XMPP
6 1 (0.38%) .NET Framework
6 1 (0.38%) ISPF
Miscellaneous
1 20 (7.63%) Management Information System
2 17 (6.49%) Enterprise Software
3 12 (4.58%) Onboarding
4 10 (3.82%) Cloud Native
4 10 (3.82%) CMDB
4 10 (3.82%) Data Centre
4 10 (3.82%) Video Conferencing
5 6 (2.29%) Driving Licence
6 5 (1.91%) Low-Code
6 5 (1.91%) PKI
6 5 (1.91%) Self-Motivation
6 5 (1.91%) Team-Oriented Environment
7 4 (1.53%) Analytical Mindset
7 4 (1.53%) Product Ownership
7 4 (1.53%) Virtual Team
8 3 (1.15%) Data Protection Act
8 3 (1.15%) Security Posture
8 3 (1.15%) Tandem
9 2 (0.76%) Blackberry
9 2 (0.76%) Mainframe
Operating Systems
1 57 (21.76%) Windows
2 35 (13.36%) Linux
3 16 (6.11%) Unix
4 13 (4.96%) Windows 10
4 13 (4.96%) Windows Server
5 8 (3.05%) Android
6 7 (2.67%) Red Hat Enterprise Linux
7 5 (1.91%) Apple iOS
7 5 (1.91%) Ubuntu
8 3 (1.15%) CentOS
8 3 (1.15%) Windows Server 2012
9 2 (0.76%) Debian
9 2 (0.76%) VMS
9 2 (0.76%) zOS
10 1 (0.38%) Mac OS
Processes & Methodologies
1 153 (58.40%) ITIL
2 76 (29.01%) Change Management
3 72 (27.48%) Service Management
4 67 (25.57%) Problem-Solving
5 65 (24.81%) ITSM
6 62 (23.66%) Root Cause Analysis
7 51 (19.47%) Incident Management
8 50 (19.08%) DevOps
9 39 (14.89%) Service Delivery
10 38 (14.50%) Agile
11 37 (14.12%) Stakeholder Management
12 32 (12.21%) Information Security
13 31 (11.83%) Cybersecurity
14 30 (11.45%) Continuous Improvement
14 30 (11.45%) Project Management
15 28 (10.69%) Customer Service
16 25 (9.54%) CI/CD
16 25 (9.54%) Data Protection
16 25 (9.54%) Mentoring
16 25 (9.54%) Observability
Programming Languages
1 55 (20.99%) PowerShell
2 39 (14.89%) SQL
3 27 (10.31%) Python
4 15 (5.73%) Bash
5 11 (4.20%) Shell Script
6 10 (3.82%) Java
7 5 (1.91%) Go
8 3 (1.15%) Groovy
9 2 (0.76%) C#
9 2 (0.76%) JavaScript
9 2 (0.76%) PromQL
10 1 (0.38%) C++
10 1 (0.38%) CLIST
10 1 (0.38%) JCL
10 1 (0.38%) REXX
10 1 (0.38%) VBA
Qualifications
1 73 (27.86%) Security Cleared
2 54 (20.61%) SC Cleared
3 44 (16.79%) Degree
4 20 (7.63%) ITIL Certification
5 12 (4.58%) Microsoft Certification
6 10 (3.82%) A+ Certification
7 8 (3.05%) Computer Science Degree
7 8 (3.05%) ITIL Foundation Certificate
8 6 (2.29%) MCP
9 5 (1.91%) AWS Certification
9 5 (1.91%) Azure Certification
9 5 (1.91%) MCDST
9 5 (1.91%) MCSE
9 5 (1.91%) PMP
10 4 (1.53%) BPSS Clearance
10 4 (1.53%) DV Cleared
11 3 (1.15%) CCNP
11 3 (1.15%) Cisco Certification
11 3 (1.15%) PMI Certification
12 2 (0.76%) MCSA
Quality Assurance & Compliance
1 26 (9.92%) SLA
2 8 (3.05%) ISO/IEC 27001
3 7 (2.67%) NIST
3 7 (2.67%) QA
4 5 (1.91%) GDPR
4 5 (1.91%) PCI DSS
5 3 (1.15%) Cyber Essentials
5 3 (1.15%) Data Quality
6 2 (0.76%) Accessibility
6 2 (0.76%) GRC
6 2 (0.76%) ISO 22301
7 1 (0.38%) HMG Security Policy Framework
7 1 (0.38%) Sarbanes-Oxley
System Software
1 65 (24.81%) Active Directory
2 17 (6.49%) Docker
3 4 (1.53%) Virtual Desktop
4 3 (1.15%) Tivoli Directory Server
5 2 (0.76%) VMware Infrastructure
6 1 (0.38%) Time Sharing Option
6 1 (0.38%) XenApp
6 1 (0.38%) XenDesktop
Systems Management
1 25 (9.54%) SCCM
2 24 (9.16%) Microsoft Intune
3 17 (6.49%) Kubernetes
4 15 (5.73%) Grafana
4 15 (5.73%) HP SiteScope
4 15 (5.73%) SCOM
5 9 (3.44%) Prometheus
6 8 (3.05%) Ansible
6 8 (3.05%) Terraform
7 5 (1.91%) EMC NetWorker
7 5 (1.91%) EMC VPLEX
8 3 (1.15%) Active Directory Federation Services
8 3 (1.15%) CA Single Sign-On
8 3 (1.15%) CA Wily
8 3 (1.15%) Progress Chef
8 3 (1.15%) Tivoli
8 3 (1.15%) WSUS
9 2 (0.76%) Cisco Prime
9 2 (0.76%) FortiGate
9 2 (0.76%) Single Sign-On
Vendors
1 91 (34.73%) Microsoft
2 33 (12.60%) Splunk
3 26 (9.92%) Remedy
4 25 (9.54%) Cisco
5 22 (8.40%) Oracle
5 22 (8.40%) ServiceNow
6 13 (4.96%) Red Hat
7 12 (4.58%) AppDynamics
8 11 (4.20%) Dynatrace
8 11 (4.20%) SAP
9 9 (3.44%) Atlassian
9 9 (3.44%) VMware
10 8 (3.05%) Dell
11 7 (2.67%) IBM
12 5 (1.91%) Brocade
12 5 (1.91%) EMC
12 5 (1.91%) iManage
12 5 (1.91%) Isilon
12 5 (1.91%) Mitel
13 4 (1.53%) Citrix