Period
to 28 May 2020

The following table provides summary statistics for contract job vacancies with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 28 May 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK
6 months to
28 May 2020
Same period 2019 Same period 2018
Rank 294 321 309
Rank change year-on-year +27 -12 -11
Contract jobs citing Problem Management 374 737 829
As % of all contract jobs advertised in the UK 0.80% 0.81% 0.82%
As % of the Processes & Methodologies category 0.93% 0.93% 0.95%
Number of daily rates quoted 213 419 497
Median daily rate £420 £425 £400
Median daily rate % change year-on-year -1.18% +6.25% +10.34%
10th Percentile £253 £206 £200
90th Percentile £570 £588 £588
UK excluding London median daily rate £425 £375 £375
% change year-on-year +13.33% - +7.14%
Number of hourly rates quoted 31 35 74
Median hourly rate £22.00 £27.50 £15.75
Median hourly rate % change year-on-year -20.00% +74.60% -15.98%
10th Percentile £15.70 £13.70 £11.26
90th Percentile £55.00 £33.40 £28.70
UK excluding London median hourly rate £22.00 £27.50 £15.25
% change year-on-year -20.00% +80.33% -18.64%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 40,022 79,195 87,674
As % of all contract IT jobs advertised in the UK 85.44% 87.26% 86.96%
Number of daily rates quoted 25,204 52,151 57,814
Median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +2.86%
10th Percentile £300 £305 £298
90th Percentile £675 £650 £638
UK excluding London median daily rate £450 £438 £420
% change year-on-year +2.86% +4.17% +5.00%
Number of hourly rates quoted 1,410 2,124 2,314
Median hourly rate £29.88 £24.83 £22.00
Median hourly rate % change year-on-year +20.31% +12.88% -13.73%
10th Percentile £12.75 £11.82 £11.17
90th Percentile £55.00 £51.50 £50.00
Median hourly rate £23.00 £23.50 £20.50
% change year-on-year -2.13% +14.63% -21.15%

Problem Management
Job Vacancy Trend

Job postings citing Problem Management as a proportion of all IT jobs advertised.

Job vacancy trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Problem Management.

Daily rate trend for Problem Management in the UK

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 28 May 2020.

Daily rate histogram for Problem Management in the UK

Problem Management
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Problem Management.

Hourly rate trend for Problem Management in the UK

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 28 May 2020.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 28 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 331 £425 -0.47% 33
UK excluding London +43 255 £425 +13.33% 24
London +49 108 £423 -11.05% 11
South East +50 79 £425 +3.98% 4
North of England +78 56 £413 +4.76% 8
North West +71 45 £400 +10.34% 6
Midlands +43 44 £525 +45.83% 6
West Midlands +35 43 £525 +45.83% 4
Scotland +57 31 £376 +7.50%
South West +15 26 £430 +21.99% 3
East of England +23 19 £399 -8.86%
Work from Home +9 11 £325 -25.71% 2
Yorkshire +36 7 £425 +2.10% 1
North East +16 4 £363 +20.83% 1
East Midlands +39 1 - - 2
Northern Ireland +12 1 £150 -52.00% 3

For the 6 months to 28 May 2020, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Problem Management.

1 154 (41.18%) ITIL
2 107 (28.61%) Configuration Management
3 99 (26.47%) SQL
3 99 (26.47%) Oracle
4 97 (25.94%) Windows
5 95 (25.40%) Microsoft
6 94 (25.13%) Change Management
7 92 (24.60%) Agile Software Development
8 86 (22.99%) Incident Management
9 83 (22.19%) Security Cleared
10 77 (20.59%) Service Management
11 74 (19.79%) Business Intelligence
12 73 (19.52%) Problem-Solving
13 70 (18.72%) Active Directory
14 68 (18.18%) Data Modelling
15 64 (17.11%) Java
15 64 (17.11%) Process Improvement
16 62 (16.58%) Linux
16 62 (16.58%) JIRA
17 61 (16.31%) Test Strategy
18 60 (16.04%) Confluence
19 53 (14.17%) J2EE
20 52 (13.90%) WebLogic
20 52 (13.90%) Windows Server
21 51 (13.64%) PL/SQL
22 47 (12.57%) DevOps
23 46 (12.30%) Public Sector
23 46 (12.30%) SLA
23 46 (12.30%) VMware
24 44 (11.76%) Firewall

Problem Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (16.04%) Confluence
2 52 (13.90%) WebLogic
3 16 (4.28%) MS Exchange
4 15 (4.01%) Skype for Business
5 10 (2.67%) IIS
6 9 (2.41%) IBM Domino
6 9 (2.41%) SharePoint
7 8 (2.14%) Apache
7 8 (2.14%) IBM Notes
8 6 (1.60%) SAP Portal
9 4 (1.07%) Apache Spark
9 4 (1.07%) Elasticsearch
9 4 (1.07%) Exchange Server 2010
10 3 (0.80%) Appian
10 3 (0.80%) SAS
10 3 (0.80%) Tomcat
11 2 (0.53%) JBoss
11 2 (0.53%) OpenStack
11 2 (0.53%) SharePoint 2013
11 2 (0.53%) WordPress
Applications
1 35 (9.36%) Microsoft Office
2 16 (4.28%) Microsoft Excel
3 7 (1.87%) Microsoft PowerPoint
4 5 (1.34%) MS Visio
5 2 (0.53%) Microsoft Project
Business Applications
1 6 (1.60%) Remedy ITSM
1 6 (1.60%) SAP PSCD
2 3 (0.80%) Carpe Diem
2 3 (0.80%) Elite 3E
2 3 (0.80%) Oracle ERP
3 2 (0.53%) Endur
4 1 (0.27%) BusinessWorks
4 1 (0.27%) ION MarketView
4 1 (0.27%) NetSuite
4 1 (0.27%) SAP S/4HANA
Cloud Services
1 34 (9.09%) Azure
1 34 (9.09%) Office 365
2 9 (2.41%) AWS
2 9 (2.41%) Azure Active Directory
2 9 (2.41%) SaaS
3 5 (1.34%) IaaS
3 5 (1.34%) PaaS
4 4 (1.07%) G Suite
4 4 (1.07%) GitHub
4 4 (1.07%) Power Platform
5 2 (0.53%) Dynamics 365
6 1 (0.27%) Azure Data Factory
6 1 (0.27%) Boomi
6 1 (0.27%) GCP
6 1 (0.27%) Google Analytics
6 1 (0.27%) OneDrive
Communications & Networking
1 44 (11.76%) Firewall
2 31 (8.29%) WAN
3 28 (7.49%) LAN
4 25 (6.68%) DNS
5 20 (5.35%) OSPF
6 18 (4.81%) BGP
7 16 (4.28%) DHCP
7 16 (4.28%) VoIP
8 15 (4.01%) Skype
9 14 (3.74%) Cisco ISE
10 13 (3.48%) Cisco Nexus
10 13 (3.48%) EIGRP
11 12 (3.21%) DMVPN
12 9 (2.41%) VPN
13 8 (2.14%) SAN
13 8 (2.14%) TCP/IP
14 7 (1.87%) HTTP
14 7 (1.87%) Network Security
15 6 (1.60%) FTP
15 6 (1.60%) Internet
Database & Business Intelligence
1 26 (6.95%) BusinessObjects
2 21 (5.61%) SQL Server
3 10 (2.67%) MongoDB
3 10 (2.67%) Oracle Reports
4 7 (1.87%) MySQL
4 7 (1.87%) NoSQL
5 6 (1.60%) Oracle Database
6 5 (1.34%) DB2
6 5 (1.34%) SQL Server 2008
6 5 (1.34%) SQL Server 2012
6 5 (1.34%) SQL Server 2014
6 5 (1.34%) SQL Server 2016
7 4 (1.07%) Big Data
7 4 (1.07%) PostgreSQL
7 4 (1.07%) Power BI
7 4 (1.07%) SQL Server Integration Services
8 3 (0.80%) QlikView
8 3 (0.80%) Relational Database
9 2 (0.53%) Oracle Database 11g
9 2 (0.53%) SQL Server Analysis Services
Development Applications
1 62 (16.58%) JIRA
2 39 (10.43%) Bitbucket
3 9 (2.41%) Git (software)
3 9 (2.41%) IBM UrbanCode
4 8 (2.14%) CA Gen
5 7 (1.87%) Cucumber
5 7 (1.87%) Gradle
5 7 (1.87%) JUnit
5 7 (1.87%) Maven
5 7 (1.87%) Mockito
5 7 (1.87%) MSI
6 6 (1.60%) Eclipse
6 6 (1.60%) NWDS
7 4 (1.07%) AdminStudio
7 4 (1.07%) Jenkins
7 4 (1.07%) Redmine
7 4 (1.07%) Subversion
8 3 (0.80%) Robot Framework
8 3 (0.80%) TestRail
9 2 (0.53%) GitLab
General
1 46 (12.30%) Public Sector
2 33 (8.82%) Finance
3 19 (5.08%) Telecoms
4 16 (4.28%) Banking
5 13 (3.48%) Legal
6 9 (2.41%) Front Office
7 8 (2.14%) Investment Banking
8 6 (1.60%) Law
8 6 (1.60%) Manufacturing
9 4 (1.07%) Retail
10 3 (0.80%) Electronics
10 3 (0.80%) Military
10 3 (0.80%) Pharmaceutical
11 2 (0.53%) Aerospace
11 2 (0.53%) Back Office
11 2 (0.53%) French Language
11 2 (0.53%) Local Government
11 2 (0.53%) Marketing
11 2 (0.53%) Police
12 1 (0.27%) Billing
Job Titles
1 77 (20.59%) Developer
2 60 (16.04%) Analyst
3 34 (9.09%) Network Engineer
4 27 (7.22%) Java Developer
5 22 (5.88%) Support Analyst
6 21 (5.61%) Support Engineer
7 18 (4.81%) Service Analyst
8 17 (4.55%) Infrastructure Engineer
8 17 (4.55%) Service Manager
9 16 (4.28%) Scala Developer
10 14 (3.74%) Administrator
10 14 (3.74%) SAP Developer
10 14 (3.74%) Service Desk Analyst
11 12 (3.21%) DevOps Engineer
12 10 (2.67%) Desktop Support
13 9 (2.41%) 2nd Line Support
13 9 (2.41%) Consultant
13 9 (2.41%) IT Analyst
14 8 (2.14%) 2nd Line Engineer
14 8 (2.14%) Systems Engineer
Libraries, Frameworks & Software Standards
1 53 (14.17%) J2EE
2 17 (4.55%) JSON
2 17 (4.55%) XML
3 13 (3.48%) REST
4 11 (2.94%) .NET
5 10 (2.67%) HTML
6 9 (2.41%) Middleware
7 8 (2.14%) Web Dynpro
8 7 (1.87%) Elastic Stack
8 7 (1.87%) Gherkin
8 7 (1.87%) Spring
8 7 (1.87%) Spring Boot
8 7 (1.87%) WireMock
9 6 (1.60%) SAP PI
9 6 (1.60%) SAP XI
9 6 (1.60%) SOAP
9 6 (1.60%) Web Services
9 6 (1.60%) XSD
9 6 (1.60%) XSLT
10 5 (1.34%) ASP.NET
Miscellaneous
1 28 (7.49%) Management Information System
2 27 (7.22%) Analytical Skills
3 22 (5.88%) Data Centre
4 13 (3.48%) Self-Motivation
5 11 (2.94%) CMDB
6 9 (2.41%) Private Cloud
7 8 (2.14%) Blackberry
8 6 (1.60%) Derivative
8 6 (1.60%) W3C
9 5 (1.34%) e-Learning
9 5 (1.34%) Handset
9 5 (1.34%) Wiki
10 4 (1.07%) Blog
10 4 (1.07%) Clustering
10 4 (1.07%) User Experience
10 4 (1.07%) Video Conferencing
10 4 (1.07%) Virtual Team
11 3 (0.80%) PKI
12 2 (0.53%) Freedom of Information
12 2 (0.53%) Robotics
Operating Systems
1 97 (25.94%) Windows
2 62 (16.58%) Linux
3 52 (13.90%) Windows Server
4 41 (10.96%) Unix
5 35 (9.36%) Windows 10
6 22 (5.88%) Windows Server 2008
7 19 (5.08%) Windows 7
8 17 (4.55%) Windows Server 2012
9 13 (3.48%) Red Hat Enterprise Linux
10 9 (2.41%) Solaris
11 8 (2.14%) Windows Server 2016
12 7 (1.87%) Windows Server 2003
13 6 (1.60%) Apple iOS
13 6 (1.60%) Windows 8
14 5 (1.34%) Windows Vista
15 4 (1.07%) Android
15 4 (1.07%) Mac OS X
16 3 (0.80%) CentOS
16 3 (0.80%) SUSE
16 3 (0.80%) zOS
Processes & Methodologies
1 154 (41.18%) ITIL
2 107 (28.61%) Configuration Management
3 94 (25.13%) Change Management
4 92 (24.60%) Agile Software Development
5 86 (22.99%) Incident Management
6 77 (20.59%) Service Management
7 74 (19.79%) Business Intelligence
8 73 (19.52%) Problem-Solving
9 68 (18.18%) Data Modelling
10 64 (17.11%) Process Improvement
11 61 (16.31%) Test Strategy
12 47 (12.57%) DevOps
13 43 (11.50%) ITSM
14 32 (8.56%) Migration
15 29 (7.75%) Service Delivery
16 25 (6.68%) Root Cause Analysis
17 21 (5.61%) Knowledge Management
18 18 (4.81%) Release Management
18 18 (4.81%) Trend Analysis
18 18 (4.81%) Validation
Programming Languages
1 99 (26.47%) SQL
2 64 (17.11%) Java
3 51 (13.64%) PL/SQL
4 41 (10.96%) Shell Script
5 38 (10.16%) PowerShell
6 25 (6.68%) Python
6 25 (6.68%) Scala
7 18 (4.81%) Perl
8 15 (4.01%) Bash Shell
9 14 (3.74%) ABAP
10 13 (3.48%) C#
10 13 (3.48%) JavaScript
11 9 (2.41%) C
12 6 (1.60%) PHP
12 6 (1.60%) T-SQL
12 6 (1.60%) VB
12 6 (1.60%) VBScript
13 5 (1.34%) VBA
14 4 (1.07%) COBOL
15 3 (0.80%) JCL
Qualifications
1 83 (22.19%) Security Cleared
2 44 (11.76%) SC Cleared
3 31 (8.29%) Cisco Certification
4 30 (8.02%) DV Cleared
5 21 (5.61%) CCNP
6 17 (4.55%) CCIE
6 17 (4.55%) Degree
7 16 (4.28%) CCNA
8 14 (3.74%) CCDA
9 13 (3.48%) ITIL Certification
10 11 (2.94%) CCIE Routing and Switching
11 8 (2.14%) CCIE Collaboration
11 8 (2.14%) Microsoft Certification
12 6 (1.60%) Computer Science Degree
13 5 (1.34%) MCP
14 4 (1.07%) ISTQB
14 4 (1.07%) Master's Degree
15 3 (0.80%) ITIL Foundation Certificate
15 3 (0.80%) MCITP
15 3 (0.80%) MCSE
Quality Assurance & Compliance
1 46 (12.30%) SLA
2 6 (1.60%) Disclosure Scotland
3 5 (1.34%) PMO
4 4 (1.07%) GDPR
4 4 (1.07%) QA
5 2 (0.53%) COBIT
5 2 (0.53%) ISO/IEC 27001
5 2 (0.53%) RMADS
6 1 (0.27%) Data Quality
6 1 (0.27%) Good Clinical Practice
6 1 (0.27%) PCI DSS
System Software
1 70 (18.72%) Active Directory
2 19 (5.08%) VMware Infrastructure
3 12 (3.21%) Virtual Machines
4 8 (2.14%) Docker
5 7 (1.87%) VMware ESXi
6 6 (1.60%) NFS
6 6 (1.60%) Squid
7 5 (1.34%) Microsoft App-V
7 5 (1.34%) Virtual Desktop
7 5 (1.34%) Virtual Servers
7 5 (1.34%) XenDesktop
8 3 (0.80%) Firmware
8 3 (0.80%) vSphere
8 3 (0.80%) XenApp
9 2 (0.53%) Hyper-V
9 2 (0.53%) Oracle RAC
10 1 (0.27%) Microsoft Virtual Server
Systems Management
1 20 (5.35%) SCCM
2 19 (5.08%) SCOM
3 9 (2.41%) OpenView Configuration Management
4 8 (2.14%) Ansible
4 8 (2.14%) Puppet
4 8 (2.14%) Systems Management Server (SMS)
4 8 (2.14%) WSUS
5 7 (1.87%) Cacti
6 6 (1.60%) BladeLogic
6 6 (1.60%) Kibana
6 6 (1.60%) logstash
6 6 (1.60%) Nagios
6 6 (1.60%) Opsview
6 6 (1.60%) Red Hat Satellite
7 5 (1.34%) ITRS Geneos
7 5 (1.34%) Norton AntiVirus
8 4 (1.07%) Jamf Pro
8 4 (1.07%) Microsoft Intune
9 3 (0.80%) Cisco Prime
9 3 (0.80%) HP ALM
Vendors
1 99 (26.47%) Oracle
2 95 (25.40%) Microsoft
3 46 (12.30%) VMware
4 44 (11.76%) BEA
5 43 (11.50%) webMethods
6 35 (9.36%) Cisco
7 29 (7.75%) IBM
8 27 (7.22%) Citrix
9 19 (5.08%) ServiceNow
10 18 (4.81%) SAP
11 16 (4.28%) Dell
11 16 (4.28%) Juniper
11 16 (4.28%) SolarWinds
11 16 (4.28%) Splunk
12 15 (4.01%) Remedy
13 14 (3.74%) CheckPoint
13 14 (3.74%) HP
14 13 (3.48%) Informatica
14 13 (3.48%) NetApp
15 11 (2.94%) Red Hat