Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 28 April 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Apr 2026
Same period 2025 Same period 2024
Rank 336 242 247
Rank change year-on-year -94 +5 -1
Contract jobs citing Problem Management 313 323 433
As % of all contract jobs in the UK 0.67% 1.10% 1.00%
As % of the Processes & Methodologies category 0.79% 1.21% 1.16%
Number of daily rates quoted 212 200 254
10th Percentile £306 £305 £313
25th Percentile £401 £379 £400
Median daily rate (50th Percentile) £475 £450 £474
Median % change year-on-year +5.56% -4.96% -3.37%
75th Percentile £587 £550 £525
90th Percentile £675 £601 £600
UK excluding London median daily rate £463 £436 £475
% change year-on-year +6.08% -8.21% +5.56%
Number of hourly rates quoted 16 9 49
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £36.25 £14.16
Median hourly rate £23.45 £45.00 £22.50
Median % change year-on-year -47.89% +100.00% +64.71%
75th Percentile £35.53 £68.75 £25.00
90th Percentile £67.84 £70.00 £45.20
UK excluding London median hourly rate £55.00 £65.00 £18.00
% change year-on-year -15.38% +261.11% +31.77%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 39,735 26,655 37,382
As % of all contract IT jobs advertised in the UK 84.58% 90.81% 86.33%
Number of daily rates quoted 25,044 17,231 24,097
10th Percentile £319 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £523 £525
Median % change year-on-year -4.40% -0.38% -4.55%
75th Percentile £613 £631 £638
90th Percentile £725 £744 £750
UK excluding London median daily rate £485 £485 £500
% change year-on-year - -3.00% -
Number of hourly rates quoted 2,400 1,068 2,424
10th Percentile £14.96 £14.84 £12.75
25th Percentile £19.98 £18.51 £16.00
Median hourly rate £40.25 £29.15 £35.00
Median % change year-on-year +38.08% -16.71% -6.27%
75th Percentile £65.60 £62.24 £59.44
90th Percentile £78.75 £75.00 £72.50
UK excluding London median hourly rate £42.00 £28.00 £35.98
% change year-on-year +50.00% -22.17% -0.07%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 28 April 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 28 April 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 28 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -80 282 £475 +5.56% 87
UK excluding London -95 180 £463 +6.08% 83
London -55 110 £490 -2.00% 24
Work from Home -16 94 £481 +11.92% 38
Midlands -35 52 £463 +2.10% 19
North of England -87 51 £460 +22.67% 14
West Midlands -32 49 £463 +2.10% 12
South West -30 33 £525 +7.69% 7
Yorkshire -49 33 £488 +30.00% 7
South East -48 32 £392 -13.00% 24
North West -57 17 £401 +10.54% 5
Scotland -15 16 £513 +15.17% 3
Wales -12 3 £750 +106.90% 9
East of England -53 3 £400 -12.71% 8
East Midlands - 3 £400 - 6
Northern Ireland +5 1 - - 1
North East -19 1 £400 -4.99% 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.39%) SharePoint
2 18 (5.75%) Confluence
3 11 (3.51%) SAS
4 9 (2.88%) Microsoft Exchange
5 5 (1.60%) Apache
6 4 (1.28%) Adobe Experience Manager
6 4 (1.28%) IIS
6 4 (1.28%) Oracle Self-Service HR
7 3 (0.96%) Oracle Workflow
8 2 (0.64%) ArcGIS
8 2 (0.64%) Oracle Spatial
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 10 (3.19%) Microsoft Office
2 2 (0.64%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 11 (3.51%) Remedy ITSM
2 4 (1.28%) Oracle Cash Management
2 4 (1.28%) Oracle Payables
2 4 (1.28%) Oracle Receivables
3 3 (0.96%) Oracle Assets
3 3 (0.96%) Oracle Procure-to-Pay
3 3 (0.96%) SAP S/4HANA
4 2 (0.64%) NetSuite
4 2 (0.64%) Oracle General Ledger
5 1 (0.32%) ResourceLink
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 68 (21.73%) Azure
2 39 (12.46%) AWS
2 39 (12.46%) Entra ID
3 38 (12.14%) Microsoft 365
4 23 (7.35%) Azure DevOps
5 22 (7.03%) GitHub
6 16 (5.11%) GCP
7 15 (4.79%) GitHub Actions
7 15 (4.79%) Microsoft Copilot
8 12 (3.83%) OneDrive
9 11 (3.51%) Power Platform
10 10 (3.19%) Amazon CloudWatch
10 10 (3.19%) AWS CloudFormation
10 10 (3.19%) Datadog
10 10 (3.19%) Serverless
11 7 (2.24%) IaaS
11 7 (2.24%) Virtual Private Cloud
12 6 (1.92%) AWS CodePipeline
12 6 (1.92%) AWS Lambda
12 6 (1.92%) PaaS
Communications & Networking
1 30 (9.58%) Firewall
2 17 (5.43%) DNS
3 15 (4.79%) Network Security
4 13 (4.15%) VPN
5 12 (3.83%) TCP/IP
6 11 (3.51%) WAN
7 10 (3.19%) LAN
8 8 (2.56%) DHCP
8 8 (2.56%) MPLS
8 8 (2.56%) SD-WAN
9 6 (1.92%) Cisco Nexus
9 6 (1.92%) NetScaler
9 6 (1.92%) SAN
9 6 (1.92%) Wi-Fi
9 6 (1.92%) Wireless
10 4 (1.28%) Broadband
11 3 (0.96%) Internet
11 3 (0.96%) NAS
11 3 (0.96%) SSL
12 2 (0.64%) OSPF
Database & Business Intelligence
1 11 (3.51%) Data Warehouse
1 11 (3.51%) PostgreSQL
1 11 (3.51%) Power BI
2 8 (2.56%) Metadata
2 8 (2.56%) Oracle Database
3 7 (2.24%) MySQL
3 7 (2.24%) SQL Server
4 6 (1.92%) Relational Database
5 5 (1.60%) Metadata Repository
5 5 (1.60%) SQL Server Integration Services
6 4 (1.28%) MongoDB
6 4 (1.28%) Oracle BI Publisher
6 4 (1.28%) SAP HANA
7 3 (0.96%) Data Lake
7 3 (0.96%) NoSQL
7 3 (0.96%) Oracle Reports
7 3 (0.96%) Pentaho
7 3 (0.96%) Tableau
8 2 (0.64%) Azure SQL Database
8 2 (0.64%) Oracle ODI
Development Applications
1 56 (17.89%) JIRA
2 18 (5.75%) Git
3 13 (4.15%) Jenkins
4 11 (3.51%) GitLab
5 7 (2.24%) Bitbucket
6 4 (1.28%) Jaeger
6 4 (1.28%) Maven
7 3 (0.96%) CircleCI
8 2 (0.64%) JUnit
8 2 (0.64%) Liquibase
8 2 (0.64%) Mockito
9 1 (0.32%) Artifactory
9 1 (0.32%) Cypress.io
9 1 (0.32%) Introscope
9 1 (0.32%) MSI
General
1 100 (31.95%) Social Skills
2 81 (25.88%) Finance
3 40 (12.78%) Analytical Skills
4 35 (11.18%) Public Sector
5 31 (9.90%) Banking
6 19 (6.07%) Legal
7 15 (4.79%) Law
8 11 (3.51%) Retail
9 10 (3.19%) Documentation Skills
10 6 (1.92%) Military
10 6 (1.92%) Telecoms
11 4 (1.28%) Financial Institution
11 4 (1.28%) General Ledger
11 4 (1.28%) Influencing Skills
11 4 (1.28%) Local Government
12 2 (0.64%) Corporate Banking
12 2 (0.64%) Manufacturing
12 2 (0.64%) Organisational Skills
12 2 (0.64%) Police
13 1 (0.32%) Inclusion and Diversity
Job Titles
1 36 (11.50%) Service Manager
2 34 (10.86%) Analyst
3 26 (8.31%) Architect
4 22 (7.03%) Support Engineer
5 21 (6.71%) IT Support
6 20 (6.39%) Senior
7 19 (6.07%) Lead
8 16 (5.11%) Administrator
9 15 (4.79%) Consultant
9 15 (4.79%) IT Engineer
10 14 (4.47%) Developer
10 14 (4.47%) IT Support Engineer
11 12 (3.83%) Service Analyst
12 11 (3.51%) Delivery Manager
13 10 (3.19%) Incident Manager
13 10 (3.19%) Network Engineer
14 9 (2.88%) Infrastructure Engineer
14 9 (2.88%) Service Desk Analyst
14 9 (2.88%) Solutions Architect
14 9 (2.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 14 (4.47%) REST
2 13 (4.15%) Middleware
3 11 (3.51%) Microsoft Graph
4 7 (2.24%) .NET
4 7 (2.24%) Spring
5 6 (1.92%) AWS CDK
5 6 (1.92%) Kafka
6 5 (1.60%) Oracle Fusion
7 4 (1.28%) AngularJS
7 4 (1.28%) Bootstrap
7 4 (1.28%) CSS
7 4 (1.28%) J2EE
7 4 (1.28%) jQuery
7 4 (1.28%) Loki
7 4 (1.28%) OpenTelemetry
7 4 (1.28%) SAP Basis
7 4 (1.28%) Sass
7 4 (1.28%) Spring MVC
7 4 (1.28%) Web Services
8 3 (0.96%) XML
Miscellaneous
1 18 (5.75%) CMDB
2 14 (4.47%) Cloud Native
2 14 (4.47%) Data Centre
3 13 (4.15%) Management Information System
3 13 (4.15%) Onboarding
3 13 (4.15%) Product Ownership
4 11 (3.51%) Security Posture
5 9 (2.88%) Analytical Mindset
6 8 (2.56%) Hybrid Cloud
7 7 (2.24%) Clustering
7 7 (2.24%) Enterprise Software
7 7 (2.24%) Private Cloud
8 6 (1.92%) Data Protection Act
8 6 (1.92%) Distributed Systems
8 6 (1.92%) Mainframe
8 6 (1.92%) PKI
8 6 (1.92%) Replication
9 3 (0.96%) Autonomous Agent
9 3 (0.96%) Enterprise Storage
9 3 (0.96%) Self-Motivation
Operating Systems
1 62 (19.81%) Windows
2 52 (16.61%) Linux
3 23 (7.35%) Windows Server
4 18 (5.75%) Unix
5 11 (3.51%) Windows 10
6 9 (2.88%) Red Hat Enterprise Linux
6 9 (2.88%) Ubuntu
7 8 (2.56%) zOS
8 6 (1.92%) Windows Server 2012
9 2 (0.64%) CentOS
9 2 (0.64%) Debian
9 2 (0.64%) Windows Server 2016
9 2 (0.64%) Windows Server 2019
10 1 (0.32%) AIX
10 1 (0.32%) Android
10 1 (0.32%) Apple iOS
10 1 (0.32%) Windows 7
10 1 (0.32%) Windows XP
Processes & Methodologies
1 149 (47.60%) ITIL
2 100 (31.95%) Change Management
3 88 (28.12%) Service Management
4 81 (25.88%) Root Cause Analysis
5 77 (24.60%) ITSM
6 71 (22.68%) Continuous Improvement
7 66 (21.09%) DevOps
8 63 (20.13%) Incident Management
9 62 (19.81%) Agile
10 52 (16.61%) Stakeholder Management
11 51 (16.29%) Problem-Solving
12 49 (15.65%) Service Delivery
13 47 (15.02%) CI/CD
14 44 (14.06%) Observability
15 30 (9.58%) Decision-Making
16 28 (8.95%) Incident Response
16 28 (8.95%) Infrastructure as Code
17 22 (7.03%) Data Modelling
18 21 (6.71%) Mentoring
18 21 (6.71%) Project Delivery
Programming Languages
1 46 (14.70%) PowerShell
2 40 (12.78%) SQL
3 29 (9.27%) Python
4 20 (6.39%) Bash
4 20 (6.39%) Java
5 13 (4.15%) C#
6 8 (2.56%) PL/SQL
6 8 (2.56%) Shell Script
7 7 (2.24%) Go
7 7 (2.24%) JavaScript
8 3 (0.96%) JCL
9 2 (0.64%) Perl
9 2 (0.64%) PHP
9 2 (0.64%) TypeScript
10 1 (0.32%) Jython
10 1 (0.32%) Korn
10 1 (0.32%) Kusto Query Language
10 1 (0.32%) T-SQL
Qualifications
1 118 (37.70%) Security Cleared
2 99 (31.63%) SC Cleared
3 30 (9.58%) DV Cleared
4 21 (6.71%) Degree
5 10 (3.19%) ITIL Certification
6 7 (2.24%) Cisco Certification
6 7 (2.24%) Microsoft Certification
7 6 (1.92%) AWS Certified Cloud Practitioner
7 6 (1.92%) CCNA
7 6 (1.92%) ITIL Foundation Certificate
7 6 (1.92%) MCSE
7 6 (1.92%) SAFe Agilist
8 4 (1.28%) BPSS Clearance
8 4 (1.28%) CCNP
8 4 (1.28%) Master's Degree
9 3 (0.96%) Azure Certification
9 3 (0.96%) PMI Certification
9 3 (0.96%) RHCA
9 3 (0.96%) VMware Certified Professional (VCP)
10 2 (0.64%) Computer Science Degree
Quality Assurance & Compliance
1 47 (15.02%) SLA
2 12 (3.83%) ISO/IEC 27001
3 9 (2.88%) GDPR
4 8 (2.56%) Data Quality
5 7 (2.24%) PCI DSS
6 6 (1.92%) Cyber Essentials
6 6 (1.92%) GRC
7 4 (1.28%) NIST
7 4 (1.28%) Sarbanes-Oxley
8 3 (0.96%) QA
9 2 (0.64%) Actionable Recommendations
9 2 (0.64%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.32%) COBIT
10 1 (0.32%) Disclosure Scotland
10 1 (0.32%) ISO 22301
10 1 (0.32%) SOC 2
System Software
1 45 (14.38%) Active Directory
2 26 (8.31%) Docker
3 13 (4.15%) VMware Infrastructure
4 6 (1.92%) Hyper-V
5 5 (1.60%) NFS
5 5 (1.60%) Virtual Desktop
6 3 (0.96%) Time Sharing Option
6 3 (0.96%) Virtual Machines
6 3 (0.96%) XenApp
6 3 (0.96%) XenDesktop
7 2 (0.64%) Oracle RAC
7 2 (0.64%) VMware Workstation
Systems Management
1 26 (8.31%) Kubernetes
2 23 (7.35%) Terraform
3 20 (6.39%) Grafana
4 15 (4.79%) Ansible
5 14 (4.47%) Prometheus
6 12 (3.83%) SCCM
7 9 (2.88%) Cisco Prime
7 9 (2.88%) Microsoft Intune
8 4 (1.28%) Istio
8 4 (1.28%) Podman
8 4 (1.28%) WSUS
9 3 (0.96%) Active Directory Federation Services
9 3 (0.96%) EMC NetWorker
9 3 (0.96%) Rancher
9 3 (0.96%) Single Sign-On
9 3 (0.96%) Tivoli Storage Manager
10 2 (0.64%) Avamar
10 2 (0.64%) CASB
10 2 (0.64%) Failover Clustering
10 2 (0.64%) PaperCut
Vendors
1 60 (19.17%) ServiceNow
2 54 (17.25%) Microsoft
3 30 (9.58%) Oracle
4 20 (6.39%) Cisco
5 19 (6.07%) VMware
6 17 (5.43%) Splunk
7 15 (4.79%) Remedy
8 13 (4.15%) Red Hat
9 10 (3.19%) AppDynamics
9 10 (3.19%) Citrix
9 10 (3.19%) Dell
10 9 (2.88%) Atlassian
10 9 (2.88%) BMC
11 8 (2.56%) Dynatrace
11 8 (2.56%) SAP
12 7 (2.24%) Aruba
12 7 (2.24%) Denodo
12 7 (2.24%) Fortinet
12 7 (2.24%) IBM
13 6 (1.92%) SolarWinds