The following table provides summary statistics for contract job vacancies with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 290 239 273
Rank change year-on-year -51 +34  
Contract jobs citing Problem Management 375 567 463
As % of all contract IT jobs advertised in the UK 0.80% 1.05% 0.82%
As % of the Processes & Methodologies category 0.95% 1.26% 1.02%
Number of daily rates quoted 228 352 264
Median daily rate £375 £353 £340
Median daily rate % change year-on-year +6.23% +3.82%  
90% offered a daily rate of more than £215 £218 £172
10% offered a daily rate of more than £500 £525 £500
UK excluding London median daily rate £350 £328 £308
% change year-on-year +6.87% +6.50%  
Number of hourly rates quoted 23 27 27
Median hourly rate £18.69 £25.00 £22.50
Median hourly rate % change year-on-year -25.24% +11.11%  
90% offered a hourly rate of more than £9.60 £7.88 £12.00
10% offered a hourly rate of more than £41.95 £28.50 £40.00
UK excluding London median hourly rate £18.69 £26.00 £22.50
% change year-on-year -28.11% +15.55%  

Problem Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 39590 44959 45378
As % of all contract IT job vacancies advertised in the UK 84.46% 83.37% 80.72%
Number of daily rates quoted 25806 29818 29077
Median daily rate £450 £438 £413
Median daily rate % change year-on-year +2.85% +6.06%  
90% offered a daily rate of more than £313 £300 £285
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 1062 1087 1274
Median hourly rate £32.50 £27.50 £27.50
Median hourly rate % change year-on-year +18.18% -  
90% offered a hourly rate of more than £13.00 £12.58 £12.10
10% offered a hourly rate of more than £52.50 £47.80 £50.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Problem Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Problem Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management.

Contractor daily rate trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Problem Management over the 3 months to 22 June 2017.

Contractor daily rate histogram for Problem Management in the UK

Problem Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management.

Contractor hourly rate trend for Problem Management in the UK

Problem Management
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Problem Management over the 3 months to 22 June 2017.

Contractor hourly rate histogram for Problem Management in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 340 £361 - 114
London -5 132 £400 - 44
South East +10 91 £325 -18.75% 24
Buckinghamshire +2 30 £288 -27.21%
North West +2 26 £430 +5.52% 11
Milton Keynes -1 26 £289 -27.75%
East of England +4 25 £354 -2.41% 6
Berkshire -8 25 £269 -28.26% 5
West Midlands +24 22 £350 +3.24% 9
City of London -2 21 £295 -34.44% 10
Scotland +41 19 £494 +40.66%
South West -11 15 £370 +19.35% 4
Manchester +13 14 £435 -3.33% 7
Edinburgh +20 13 £520 +30.00%
Surrey +5 13 £380 -11.62% 3
North East -13 10 £375 +36.36% 1
Birmingham +14 9 £338 +33.66% 2
Hampshire +11 9 £140 -41.34% 7
Bracknell -2 9 £269 -2.18%
Bristol -3 9 £370 +10.44% 2
Tyne and Wear -5 9 £375 +36.36% 1
Bedfordshire -6 9 £370 +5.71% 3
Yorkshire -9 9 £393 -4.84% 13
East Midlands -12 9 £363 -14.70% 2
Wales - 9 £431 - 1
Cheshire +7 8 £300 -25.00%
Kent +7 8 £338 +68.75%
Reading +12 7 £338 -
Newcastle upon Tyne -3 7 £375 +36.36%
Cambridgeshire +5 6 £100 -71.42%

For the 6 months to 22 June 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Problem Management.

1 353 (48.56%) ITIL
2 201 (27.65%) Windows
3 185 (25.45%) Change Management
4 181 (24.90%) Incident Management
5 172 (23.66%) Microsoft
6 159 (21.87%) Finance
7 155 (21.32%) Service Management
8 129 (17.74%) SQL
9 128 (17.61%) Analytical Skills
10 122 (16.78%) Active Directory
11 111 (15.27%) Security Cleared
12 102 (14.03%) Service Delivery
13 92 (12.65%) VMware
14 90 (12.38%) Project Management
15 87 (11.97%) Unix
16 84 (11.55%) SLA
17 78 (10.73%) Oracle
18 75 (10.32%) Linux
18 75 (10.32%) SC Cleared
19 72 (9.90%) Microsoft Office
20 71 (9.77%) Root Cause Analysis
20 71 (9.77%) Windows Server
21 69 (9.49%) ITSM
21 69 (9.49%) Agile Software Development
22 62 (8.53%) ITIL V3
23 61 (8.39%) VMware Infrastructure
23 61 (8.39%) Java
23 61 (8.39%) WAN
24 60 (8.25%) Cisco
25 59 (8.12%) SQL Server

Problem Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (6.05%) MS Exchange
1 44 (6.05%) SharePoint
2 36 (4.95%) IIS
3 21 (2.89%) Apache
4 18 (2.48%) WebLogic
5 16 (2.20%) Blackberry Enterprise Server
6 15 (2.06%) Tomcat
7 13 (1.79%) Exchange Server 2010
7 13 (1.79%) WebSphere
8 10 (1.38%) Confluence
9 9 (1.24%) Skype for Business
10 8 (1.10%) BizTalk Server
10 8 (1.10%) JBoss
11 7 (0.96%) IBM Notes
11 7 (0.96%) SAS
12 6 (0.83%) Apache Spark
12 6 (0.83%) Exchange Server 2003
12 6 (0.83%) SharePoint 2013
13 5 (0.69%) Exchange Server 2007
13 5 (0.69%) Live Communications Server
Applications
1 72 (9.90%) Microsoft Office
2 30 (4.13%) Microsoft Excel
3 19 (2.61%) Microsoft PowerPoint
4 14 (1.93%) MS Visio
5 11 (1.51%) Microsoft Project
6 1 (0.14%) EngageOne
6 1 (0.14%) InfoPath
6 1 (0.14%) Spreadsheet
Business Applications
1 12 (1.65%) Remedy ITSM
2 11 (1.51%) ION MarketView
3 5 (0.69%) Dynamics CRM
4 3 (0.41%) Oracle Applications
4 3 (0.41%) Oracle EBS
4 3 (0.41%) Oracle EBS R12
4 3 (0.41%) RMDS
4 3 (0.41%) Staffware
5 2 (0.28%) SAP PSCD
5 2 (0.28%) WebTrends
6 1 (0.14%) Dynamics AX
6 1 (0.14%) Dynamics NAV
6 1 (0.14%) Oracle ERP
6 1 (0.14%) Oracle Financials
6 1 (0.14%) SAP Oil and Gas
Cloud Services
1 38 (5.23%) Office 365
2 31 (4.26%) Microsoft Azure
3 13 (1.79%) Amazon AWS
4 9 (1.24%) IaaS
5 5 (0.69%) Cloud Computing
6 4 (0.55%) Yammer
7 3 (0.41%) PaaS
7 3 (0.41%) SaaS
8 2 (0.28%) AWS CloudFormation
8 2 (0.28%) AWS OpsWorks
8 2 (0.28%) Azure Active Directory
8 2 (0.28%) GitHub
9 1 (0.14%) Zapier
Communications & Networking
1 61 (8.39%) WAN
2 58 (7.98%) Firewall
3 55 (7.57%) DNS
4 54 (7.43%) LAN
5 52 (7.15%) TCP/IP
6 47 (6.46%) SAN
7 42 (5.78%) DHCP
8 28 (3.85%) Wireless
9 24 (3.30%) Internet
10 23 (3.16%) Network Security
10 23 (3.16%) VPN
11 21 (2.89%) NAS
12 17 (2.34%) BGP
12 17 (2.34%) MPLS
13 15 (2.06%) LTE
14 14 (1.93%) GSM
14 14 (1.93%) OSPF
15 13 (1.79%) Cisco Nexus
16 12 (1.65%) HSPA
16 12 (1.65%) WCDMA
Database & Business Intelligence
1 59 (8.12%) SQL Server
2 15 (2.06%) Oracle Reports
3 13 (1.79%) Oracle Database
3 13 (1.79%) SQL Server 2008
4 12 (1.65%) SQL Server 2005
4 12 (1.65%) SQL Server 2012
5 11 (1.51%) Big Data
6 10 (1.38%) SQL Server 2014
6 10 (1.38%) SQL Server Integration Services
7 9 (1.24%) Hadoop
8 8 (1.10%) MS Access
8 8 (1.10%) SQL Server Reporting Services
9 7 (0.96%) Apache Hive
9 7 (0.96%) BusinessObjects
9 7 (0.96%) Oracle Database 10g
9 7 (0.96%) SQL Server Analysis Services
10 6 (0.83%) DB2
10 6 (0.83%) MongoDB
10 6 (0.83%) MySQL
10 6 (0.83%) PostgreSQL
Development Applications
1 33 (4.54%) JIRA
2 23 (3.16%) Team Foundation Server
3 12 (1.65%) Android Studio
3 12 (1.65%) Jenkins
3 12 (1.65%) Xcode
4 11 (1.51%) Git (software)
5 4 (0.55%) CA Gen
5 4 (0.55%) SonarQube
5 4 (0.55%) Sonatype Nexus
6 3 (0.41%) ClearCase
6 3 (0.41%) ClearQuest
6 3 (0.41%) JMeter
7 2 (0.28%) Atlassian Bamboo
7 2 (0.28%) Cucumber
7 2 (0.28%) Gatling
7 2 (0.28%) Introscope
7 2 (0.28%) Mockito
7 2 (0.28%) Oracle Forms
7 2 (0.28%) Subversion
7 2 (0.28%) WebDriver
General
1 159 (21.87%) Finance
2 40 (5.50%) Telecoms
3 36 (4.95%) Banking
4 27 (3.71%) Legal
5 21 (2.89%) Retail
6 17 (2.34%) Front Office
7 16 (2.20%) Investment Banking
8 14 (1.93%) Manufacturing
8 14 (1.93%) Publishing
9 11 (1.51%) Back Office
9 11 (1.51%) Marketing
10 8 (1.10%) Electronics
11 7 (0.96%) Financial Institution
12 6 (0.83%) Law
13 4 (0.55%) Billing
13 4 (0.55%) Military
14 3 (0.41%) German Language
14 3 (0.41%) Retail Banking
15 2 (0.28%) French Language
15 2 (0.28%) Spanish Language
Job Titles
1 161 (22.15%) Analyst
2 62 (8.53%) Support Analyst
3 53 (7.29%) Service Analyst
4 47 (6.46%) Applications Support
5 44 (6.05%) Support Engineer
6 40 (5.50%) Architect
7 37 (5.09%) Developer
8 36 (4.95%) Service Manager
9 34 (4.68%) Administrator
9 34 (4.68%) Problem Manager
9 34 (4.68%) Service Desk Analyst
10 33 (4.54%) Consultant
10 33 (4.54%) DBA
11 31 (4.26%) Incident Manager
12 27 (3.71%) Network Engineer
13 21 (2.89%) Project Manager
14 20 (2.75%) Applications Support Analyst
15 18 (2.48%) IT Analyst
15 18 (2.48%) ITIL Manager
16 17 (2.34%) SQL DBA
Libraries, Frameworks & Software Standards
1 18 (2.48%) Middleware
2 16 (2.20%) Web Services
3 15 (2.06%) .NET
4 14 (1.93%) XML
5 11 (1.51%) HTML
6 10 (1.38%) J2EE
7 9 (1.24%) CSS
8 8 (1.10%) jQuery
9 7 (0.96%) Ajax
9 7 (0.96%) CSS3
9 7 (0.96%) HTML5
9 7 (0.96%) Spring
10 6 (0.83%) Software Packaging
11 5 (0.69%) Kafka
11 5 (0.69%) XHTML
12 4 (0.55%) IBM Integration Bus
12 4 (0.55%) JSON
12 4 (0.55%) REST
12 4 (0.55%) SOAP
12 4 (0.55%) XSLT
Miscellaneous
1 128 (17.61%) Analytical Skills
2 55 (7.57%) Data Centre
3 51 (7.02%) Management Information System
4 34 (4.68%) CMDB
5 26 (3.58%) Clustering
6 25 (3.44%) Computer Science
7 20 (2.75%) Virtual Team
8 18 (2.48%) Mainframe
9 17 (2.34%) Blackberry
9 17 (2.34%) Fixed Income
10 15 (2.06%) Replication
11 14 (1.93%) Client/Server
12 11 (1.51%) Enterprise Storage
13 9 (1.24%) Fat Client
13 9 (1.24%) Thin Client
14 8 (1.10%) Foreign Exchange (FX)
14 8 (1.10%) Hedge funds
14 8 (1.10%) NHS
15 7 (0.96%) Linux Command Line
16 6 (0.83%) User Experience
Operating Systems
1 201 (27.65%) Windows
2 87 (11.97%) Unix
3 75 (10.32%) Linux
4 71 (9.77%) Windows Server
5 50 (6.88%) Windows Server 2008
6 47 (6.46%) Windows Server 2003
7 40 (5.50%) Windows 7
8 35 (4.81%) Windows Server 2012
9 27 (3.71%) Solaris
10 26 (3.58%) Windows XP
11 19 (2.61%) Windows 10
12 17 (2.34%) Android
13 14 (1.93%) Windows 8
14 10 (1.38%) Mac OS X
14 10 (1.38%) Red Hat Enterprise Linux
14 10 (1.38%) Windows 2000
14 10 (1.38%) zOS
15 8 (1.10%) Apple iOS
16 7 (0.96%) AIX
17 6 (0.83%) CatOS
Processes & Methodologies
1 353 (48.56%) ITIL
2 185 (25.45%) Change Management
3 181 (24.90%) Incident Management
4 155 (21.32%) Service Management
5 102 (14.03%) Service Delivery
6 90 (12.38%) Project Management
7 71 (9.77%) Root Cause Analysis
8 69 (9.49%) Agile Software Development
8 69 (9.49%) ITSM
9 62 (8.53%) ITIL V3
10 59 (8.12%) Stakeholder Management
11 55 (7.57%) Release Management
12 51 (7.02%) Configuration Management
13 46 (6.33%) Migration
14 45 (6.19%) Capacity Management
15 44 (6.05%) Disaster Recovery
16 39 (5.36%) Change Control
16 39 (5.36%) Mentoring
16 39 (5.36%) Performance Tuning
17 37 (5.09%) Continuous Improvement
Programming Languages
1 129 (17.74%) SQL
2 61 (8.39%) Java
3 49 (6.74%) PowerShell
4 40 (5.50%) Python
5 21 (2.89%) Shell Script
6 19 (2.61%) Perl
7 15 (2.06%) C
8 13 (1.79%) JavaScript
9 12 (1.65%) Apple Swift
9 12 (1.65%) Objective-C
10 11 (1.51%) C++
11 8 (1.10%) PL/SQL
11 8 (1.10%) T-SQL
12 7 (0.96%) Bash Shell
12 7 (0.96%) VB
13 6 (0.83%) C#
14 5 (0.69%) JCL
15 4 (0.55%) COBOL
16 3 (0.41%) ABAP
17 2 (0.28%) VBA
Qualifications
1 111 (15.27%) Security Cleared
2 75 (10.32%) SC Cleared
3 59 (8.12%) Degree
4 53 (7.29%) ITIL Certification
5 37 (5.09%) Microsoft Certification
6 34 (4.68%) DV Cleared
7 24 (3.30%) Cisco Certification
8 15 (2.06%) CCNP
8 15 (2.06%) MCSE
9 14 (1.93%) Computer Science Degree
10 12 (1.65%) CCNA
10 12 (1.65%) ITIL Foundation Certificate
11 11 (1.51%) CISSP
11 11 (1.51%) Numerate Degree
12 9 (1.24%) MCP
13 7 (0.96%) BPSS Clearance
13 7 (0.96%) Citrix Certification
13 7 (0.96%) MCITP
14 5 (0.69%) HNC
14 5 (0.69%) MCSA
Quality Assurance & Compliance
1 84 (11.55%) SLA
2 27 (3.71%) QA
3 14 (1.93%) PMO
4 9 (1.24%) Disclosure Scotland
5 6 (0.83%) PCI DSS
6 5 (0.69%) Sarbanes-Oxley
7 4 (0.55%) HIPAA
7 4 (0.55%) ISO/IEC 27001
8 3 (0.41%) HL7
8 3 (0.41%) ISO 9001
9 2 (0.28%) Data Quality
10 1 (0.14%) COBIT
10 1 (0.14%) Dodd-Frank
10 1 (0.14%) GDPR
10 1 (0.14%) ISO/IEC 20000
System Software
1 122 (16.78%) Active Directory
2 61 (8.39%) VMware Infrastructure
3 22 (3.03%) Hyper-V
4 19 (2.61%) VMware ESXi
5 14 (1.93%) vSphere
6 12 (1.65%) Veritas Cluster Server
6 12 (1.65%) Veritas File System
7 10 (1.38%) Virtual Desktop
8 9 (1.24%) Oracle RAC
8 9 (1.24%) Virtual Servers
9 7 (0.96%) Virtual Machines
9 7 (0.96%) XenApp
10 5 (0.69%) Docker
10 5 (0.69%) SRDF
10 5 (0.69%) Terminal Server
10 5 (0.69%) VMware Workstation
11 4 (0.55%) Apache Flume
11 4 (0.55%) Firmware
11 4 (0.55%) Microsoft App-V
11 4 (0.55%) Microsoft Virtual Server
Systems Management
1 34 (4.68%) SCCM
2 28 (3.85%) NetBackup
3 16 (2.20%) SCOM
4 13 (1.79%) Ansible
5 12 (1.65%) Puppet
6 11 (1.51%) Microsoft Clustering
7 10 (1.38%) OpenView Configuration Management
8 9 (1.24%) WSUS
9 8 (1.10%) Cisco Prime
9 8 (1.10%) Netcool
9 8 (1.10%) Tivoli
10 7 (0.96%) Backup Exec
10 7 (0.96%) Nagios
11 6 (0.83%) Unicenter
11 6 (0.83%) vCenter Server
11 6 (0.83%) Veritas Storage Foundation
12 5 (0.69%) DameWare
12 5 (0.69%) Opscode Chef
12 5 (0.69%) Tivoli Storage Manager
12 5 (0.69%) vMotion
Vendors
1 172 (23.66%) Microsoft
2 92 (12.65%) VMware
3 78 (10.73%) Oracle
4 60 (8.25%) Cisco
5 58 (7.98%) Citrix
6 57 (7.84%) HP
7 52 (7.15%) ServiceNow
8 37 (5.09%) IBM
9 26 (3.58%) Sun
9 26 (3.58%) Veritas
10 25 (3.44%) Remedy
11 22 (3.03%) Red Hat
12 21 (2.89%) Dell
13 20 (2.75%) Symantec
14 18 (2.48%) EMC
14 18 (2.48%) LANDesk
15 16 (2.20%) F5
15 16 (2.20%) NetApp
16 14 (1.93%) ION Trading
16 14 (1.93%) Splunk
London
McGregor Boyall
Rate: £650 - £800 per day
Posted: 17 hours ago
Brighton, East Sussex
Lorien Resourcing
Rate: £150 - £200 per annum
Posted: 2 days ago
London
Clear Edge Consulting
Rate: From £500 to £750 per day
Posted: 9 hours ago
Corsham, Wiltshire
LA International
Posted: 3 days ago
Elland, Yorkshire
Mercator IT Solutions
Rate: £Market
Posted: 2 days ago
Havant, Hampshire
Sopra Steria Recruitment
Rate: £Negotiable/Flexible
Posted: 3 days ago
London
LA International
Rate: £425 per day
Posted: 3 days ago
City, London
Thebes IT
Posted: 3 days ago
London
IT Talent Solutions
Rate: From £450 to £525 per day
Posted: 6 days ago
London
McGregor Boyall
Rate: £450 - £550 per day
Posted: Yesterday
London
Nigel Frank International Ltd
Rate: £100 - £150 per day
Posted: 6 days ago
Manchester, Lancashire
Elevate Direct
Rate: From £560 to £600 per day
Posted: 6 days ago
Dudley, West Midlands (County)
ARC IT Recruitment Ltd
Rate: Market Rate
Posted: 6 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Rate: Market Rate
Posted: 6 days ago