Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 21 July 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Jul 2026
Same period 2025 Same period 2024
Rank 339 275 280
Rank change year-on-year -64 +5 -19
Contract jobs citing Problem Management 362 309 337
As % of all contract jobs in the UK 0.69% 0.95% 0.82%
As % of the Processes & Methodologies category 0.81% 1.05% 0.95%
Number of daily rates quoted 226 187 207
10th Percentile £263 £314 £335
25th Percentile £400 £375 £413
Median daily rate (50th Percentile) £488 £450 £485
Median % change year-on-year +8.33% -7.21% -3.01%
75th Percentile £575 £534 £538
90th Percentile £672 £600 £610
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 21 14 17
10th Percentile - - £14.16
25th Percentile £18.75 £16.84 £21.25
Median hourly rate £25.47 £22.42 £25.00
Median % change year-on-year +13.61% -10.34% +83.02%
75th Percentile £55.00 £38.66 £26.50
90th Percentile £67.84 £47.12 £33.35
UK excluding London median hourly rate £41.06 £20.83 £25.00
% change year-on-year +97.12% -16.68% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,806 29,445 35,310
As % of all contract IT jobs advertised in the UK 84.99% 90.36% 85.44%
Number of daily rates quoted 27,768 18,486 22,647
10th Percentile £325 £300 £306
25th Percentile £419 £405 £413
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -4.11%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,649 1,571 2,189
10th Percentile £14.85 £14.20 £13.06
25th Percentile £20.00 £17.44 £16.86
Median hourly rate £43.96 £25.15 £38.12
Median % change year-on-year +74.79% -34.02% -10.31%
75th Percentile £68.55 £50.88 £62.50
90th Percentile £83.00 £68.75 £73.55
UK excluding London median hourly rate £45.00 £24.00 £40.00
% change year-on-year +87.50% -40.00% -1.45%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 21 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 21 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 21 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -24 328 £488 +8.33% 134
UK excluding London -81 212 £475 +5.56% 114
London -29 129 £500 +5.26% 43
Work from Home -41 101 £481 +6.94% 73
North of England -80 65 £488 +30.00% 33
Midlands -14 63 £475 -2.46% 14
West Midlands -22 58 £475 +5.79% 10
Yorkshire -41 39 £500 +31.58% 12
South East -52 34 £488 -2.50% 30
South West -22 27 £400 -11.11% 15
North West -67 25 £401 +23.38% 17
Scotland -31 19 £481 +6.83% 6
East of England -29 6 £400 -14.26% 10
East Midlands -10 5 £163 -75.00% 4
Wales -14 4 £750 +100.00% 5
North East -42 1 £400 -38.46% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.08%) Confluence
2 14 (3.87%) SharePoint
3 11 (3.04%) SAS
4 7 (1.93%) Microsoft Exchange
5 4 (1.10%) Adobe Experience Manager
5 4 (1.10%) IIS
6 3 (0.83%) NetWeaver
6 3 (0.83%) Oracle Self-Service HR
7 2 (0.55%) Apache
7 2 (0.55%) ArcGIS
7 2 (0.55%) Oracle Spatial
7 2 (0.55%) Oracle Workflow
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) WebSphere
8 1 (0.28%) WebSphere Application Server
Applications
1 22 (6.08%) Microsoft Office
2 10 (2.76%) Microsoft Excel
3 2 (0.55%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 16 (4.42%) Remedy ITSM
2 5 (1.38%) SAP S/4HANA
3 2 (0.55%) NetSuite
3 2 (0.55%) Oracle Assets
3 2 (0.55%) Oracle Cash Management
3 2 (0.55%) Oracle Payables
3 2 (0.55%) Oracle Procure-to-Pay
3 2 (0.55%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP ERP
4 1 (0.28%) Unit4 Business World
Cloud Services
1 69 (19.06%) Azure
2 49 (13.54%) Entra ID
3 44 (12.15%) AWS
4 41 (11.33%) Microsoft 365
5 22 (6.08%) GitHub
6 19 (5.25%) Azure DevOps
7 17 (4.70%) GitHub Actions
8 15 (4.14%) Amazon CloudWatch
9 14 (3.87%) Amazon EC2
9 14 (3.87%) Amazon EKS
9 14 (3.87%) Amazon S3
10 13 (3.59%) Amazon ECS
10 13 (3.59%) OneDrive
10 13 (3.59%) Virtual Private Cloud
11 12 (3.31%) AWS Lambda
11 12 (3.31%) IaaS
11 12 (3.31%) SaaS
11 12 (3.31%) Serverless
12 11 (3.04%) AWS CodePipeline
12 11 (3.04%) Power Platform
Communications & Networking
1 38 (10.50%) DNS
2 29 (8.01%) Firewall
3 25 (6.91%) DHCP
4 15 (4.14%) VPN
5 13 (3.59%) SAN
5 13 (3.59%) Wi-Fi
6 11 (3.04%) Network Security
7 10 (2.76%) LAN
8 8 (2.21%) Kerberos
8 8 (2.21%) WAN
8 8 (2.21%) Wireless
9 7 (1.93%) NAS
9 7 (1.93%) VLAN
10 6 (1.66%) Cisco IOS
10 6 (1.66%) TCP/IP
11 4 (1.10%) MPLS
12 3 (0.83%) HTTP
12 3 (0.83%) Internet
12 3 (0.83%) NGFW
13 2 (0.55%) VoIP
Database & Business Intelligence
1 13 (3.59%) SQL Server
2 11 (3.04%) Data Warehouse
2 11 (3.04%) Power BI
3 8 (2.21%) Metadata
3 8 (2.21%) Oracle Database
4 7 (1.93%) MySQL
5 6 (1.66%) Db2
5 6 (1.66%) Relational Database
6 5 (1.38%) Metadata Repository
6 5 (1.38%) SAP HANA
7 3 (0.83%) Data Lake
7 3 (0.83%) NoSQL
7 3 (0.83%) Pentaho
7 3 (0.83%) SQL Server Integration Services
7 3 (0.83%) Tableau
8 2 (0.55%) Oracle Reports
8 2 (0.55%) PostgreSQL
8 2 (0.55%) SQL Server Analysis Services
8 2 (0.55%) SQL Server Reporting Services
8 2 (0.55%) Sybase ASE
Development Applications
1 63 (17.40%) JIRA
2 16 (4.42%) Jenkins
3 13 (3.59%) Bitbucket
3 13 (3.59%) GitLab
4 11 (3.04%) Git
5 4 (1.10%) Jaeger
5 4 (1.10%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
General
1 153 (42.27%) Social Skills
2 81 (22.38%) Finance
3 50 (13.81%) Analytical Skills
4 38 (10.50%) Public Sector
5 27 (7.46%) Banking
6 17 (4.70%) Legal
7 15 (4.14%) Documentation Skills
8 11 (3.04%) Retail
9 9 (2.49%) Organisational Skills
9 9 (2.49%) Telecoms
10 8 (2.21%) Influencing Skills
10 8 (2.21%) Law
11 5 (1.38%) Front Office
11 5 (1.38%) Military
12 4 (1.10%) Financial Institution
12 4 (1.10%) Local Government
12 4 (1.10%) Police
13 3 (0.83%) Inclusion and Diversity
14 2 (0.55%) Corporate Banking
14 2 (0.55%) Marketing
Job Titles
1 42 (11.60%) Support Engineer
2 38 (10.50%) Service Manager
3 35 (9.67%) Analyst
4 27 (7.46%) Senior
5 25 (6.91%) Architect
6 24 (6.63%) Lead
7 23 (6.35%) Incident Manager
8 21 (5.80%) IT Support
9 18 (4.97%) Infrastructure Engineer
10 16 (4.42%) IT Engineer
10 16 (4.42%) Major Incident Manager
11 15 (4.14%) Administrator
11 15 (4.14%) Consultant
12 14 (3.87%) Developer
12 14 (3.87%) IT Support Engineer
13 12 (3.31%) Scrum Master
14 11 (3.04%) Cloud Engineer
14 11 (3.04%) Delivery Manager
14 11 (3.04%) IT Manager
15 10 (2.76%) Network Engineer
Libraries, Frameworks & Software Standards
1 14 (3.87%) Middleware
2 10 (2.76%) Microsoft Graph
2 10 (2.76%) REST
3 9 (2.49%) .NET
3 9 (2.49%) AWS CDK
3 9 (2.49%) LDAP
4 8 (2.21%) Web Services
5 7 (1.93%) CSS
5 7 (1.93%) XML
6 6 (1.66%) SAP Basis
7 5 (1.38%) Software Packaging
7 5 (1.38%) Spring
8 4 (1.10%) AngularJS
8 4 (1.10%) Bootstrap
8 4 (1.10%) FIDO
8 4 (1.10%) Jakarta EE
8 4 (1.10%) jQuery
8 4 (1.10%) OpenTelemetry
8 4 (1.10%) Sass
8 4 (1.10%) Spring MVC
Miscellaneous
1 23 (6.35%) Product Ownership
2 22 (6.08%) Onboarding
3 20 (5.52%) CMDB
3 20 (5.52%) Data Centre
4 13 (3.59%) Distributed Systems
5 12 (3.31%) Data Protection Act
5 12 (3.31%) PKI
6 11 (3.04%) Analytical Mindset
6 11 (3.04%) Mainframe
7 9 (2.49%) Management Information System
7 9 (2.49%) Security Posture
8 8 (2.21%) Hybrid Cloud
8 8 (2.21%) Smartphone
9 7 (1.93%) Clustering
9 7 (1.93%) Enterprise Software
9 7 (1.93%) Private Cloud
9 7 (1.93%) Replication
10 6 (1.66%) Cloud Native
11 4 (1.10%) Distributed Computing
12 3 (0.83%) Self-Motivation
Operating Systems
1 87 (24.03%) Windows
2 53 (14.64%) Linux
3 23 (6.35%) Windows Server
4 21 (5.80%) Unix
5 12 (3.31%) Red Hat Enterprise Linux
6 9 (2.49%) zOS
7 8 (2.21%) Android
8 7 (1.93%) Windows Server 2019
9 6 (1.66%) Windows 10
10 4 (1.10%) Windows Server 2012
11 2 (0.55%) Apple iOS
11 2 (0.55%) Windows 7
11 2 (0.55%) Windows Server 2016
11 2 (0.55%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 177 (48.90%) ITIL
2 111 (30.66%) ITSM
3 107 (29.56%) Service Management
4 101 (27.90%) Change Management
5 93 (25.69%) Continuous Improvement
6 84 (23.20%) Stakeholder Management
7 83 (22.93%) Incident Management
8 80 (22.10%) Agile
9 68 (18.78%) Root Cause Analysis
10 62 (17.13%) Problem-Solving
11 61 (16.85%) Service Delivery
12 58 (16.02%) DevOps
13 45 (12.43%) Decision-Making
14 43 (11.88%) CI/CD
15 34 (9.39%) Incident Response
16 33 (9.12%) Scrum
16 33 (9.12%) Stakeholder Engagement
17 29 (8.01%) Customer Service
18 27 (7.46%) Major Incident Management
19 26 (7.18%) Project Delivery
Programming Languages
1 38 (10.50%) SQL
2 32 (8.84%) PowerShell
3 31 (8.56%) Python
4 19 (5.25%) Bash
4 19 (5.25%) Java
5 13 (3.59%) C#
6 8 (2.21%) PL/SQL
7 7 (1.93%) JavaScript
8 5 (1.38%) JCL
8 5 (1.38%) T-SQL
9 4 (1.10%) Go
9 4 (1.10%) Shell Script
10 2 (0.55%) Bicep
10 2 (0.55%) Perl
10 2 (0.55%) PHP
10 2 (0.55%) REXX
11 1 (0.28%) Jython
11 1 (0.28%) Korn
11 1 (0.28%) Kusto Query Language
11 1 (0.28%) Scala
Qualifications
1 126 (34.81%) Security Cleared
2 98 (27.07%) SC Cleared
3 39 (10.77%) DV Cleared
4 33 (9.12%) Degree
5 17 (4.70%) ITIL Certification
6 11 (3.04%) SAFe Agilist
7 9 (2.49%) AWS Certified Cloud Practitioner
7 9 (2.49%) BPSS Clearance
8 7 (1.93%) Cisco Certification
9 6 (1.66%) CCNA
9 6 (1.66%) ITIL Foundation Certificate
9 6 (1.66%) Master's Degree
9 6 (1.66%) Microsoft Certification
10 5 (1.38%) CISSP
10 5 (1.38%) Computer Science Degree
10 5 (1.38%) PMI Certification
11 4 (1.10%) Azure Certification
11 4 (1.10%) CCNP
11 4 (1.10%) PMP
11 4 (1.10%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 52 (14.36%) SLA
2 13 (3.59%) ISO/IEC 27001
3 8 (2.21%) Data Quality
3 8 (2.21%) PCI DSS
4 7 (1.93%) GDPR
5 6 (1.66%) Cyber Essentials
5 6 (1.66%) NIST
6 5 (1.38%) GRC
7 4 (1.10%) QA
8 3 (0.83%) Actionable Recommendations
9 2 (0.55%) ISO/IEC 20000
9 2 (0.55%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 2 (0.55%) Sarbanes-Oxley
10 1 (0.28%) Accessibility
10 1 (0.28%) COBIT
10 1 (0.28%) Disclosure Scotland
10 1 (0.28%) ISO 22301
10 1 (0.28%) ISO 9001
10 1 (0.28%) NCSC
10 1 (0.28%) WCAG
System Software
1 63 (17.40%) Active Directory
2 23 (6.35%) VMware Infrastructure
3 17 (4.70%) Docker
3 17 (4.70%) NFS
4 10 (2.76%) VMware ESXi
5 8 (2.21%) Hyper-V
6 5 (1.38%) Time Sharing Option
6 5 (1.38%) vSphere
7 4 (1.10%) Virtual Machines
8 3 (0.83%) Firmware
8 3 (0.83%) VMware NSX
9 2 (0.55%) Oracle RAC
9 2 (0.55%) UAG
9 2 (0.55%) VMware Workstation
9 2 (0.55%) XenApp
9 2 (0.55%) XenDesktop
10 1 (0.28%) ACF2
10 1 (0.28%) Active Directory Lightweight Directory Services
10 1 (0.28%) BitLocker
10 1 (0.28%) RACF
Systems Management
1 22 (6.08%) Terraform
2 19 (5.25%) SCCM
3 17 (4.70%) Microsoft Intune
4 13 (3.59%) Ansible
5 12 (3.31%) Kubernetes
6 10 (2.76%) vCenter Server
7 8 (2.21%) Grafana
8 6 (1.66%) Prometheus
8 6 (1.66%) Red Hat Satellite
8 6 (1.66%) SCOM
9 5 (1.38%) CA Single Sign-On
9 5 (1.38%) Cisco Prime
9 5 (1.38%) Tivoli Storage Manager
10 4 (1.10%) Istio
10 4 (1.10%) Podman
10 4 (1.10%) Single Sign-On
11 3 (0.83%) Active Directory Federation Services
11 3 (0.83%) Rancher
12 2 (0.55%) CASB
12 2 (0.55%) Failover Clustering
Vendors
1 84 (23.20%) ServiceNow
2 60 (16.57%) Microsoft
3 30 (8.29%) VMware
4 23 (6.35%) Oracle
4 23 (6.35%) Remedy
5 22 (6.08%) Cisco
6 13 (3.59%) Broadcom
7 12 (3.31%) IBM
7 12 (3.31%) SAP
8 10 (2.76%) Salesforce
8 10 (2.76%) Splunk
9 9 (2.49%) Citrix
9 9 (2.49%) Red Hat
10 8 (2.21%) HP
10 8 (2.21%) SolarWinds
11 7 (1.93%) Brocade
11 7 (1.93%) Dell
11 7 (1.93%) Denodo
11 7 (1.93%) Sybase
12 6 (1.66%) Canon