Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 13 July 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jul 2026
Same period 2025 Same period 2024
Rank 347 277 279
Rank change year-on-year -70 +2 -23
Contract jobs citing Problem Management 353 312 367
As % of all contract jobs in the UK 0.67% 0.95% 0.86%
As % of the Processes & Methodologies category 0.79% 1.06% 1.01%
Number of daily rates quoted 220 187 222
10th Percentile £263 £313 £335
25th Percentile £400 £374 £410
Median daily rate (50th Percentile) £488 £450 £475
Median % change year-on-year +8.33% -5.26% -5.00%
75th Percentile £576 £538 £530
90th Percentile £675 £600 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +4.23%
Number of hourly rates quoted 20 16 26
10th Percentile £18.74 - £14.16
25th Percentile £18.75 £16.84 £15.94
Median hourly rate £25.47 £24.00 £25.00
Median % change year-on-year +6.10% -4.00% +83.02%
75th Percentile £55.13 £44.32 -
90th Percentile £67.84 £47.31 £34.50
UK excluding London median hourly rate £48.03 £22.42 £25.00
% change year-on-year +114.28% -10.34% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,845 29,559 36,499
As % of all contract IT jobs advertised in the UK 85.12% 90.45% 85.38%
Number of daily rates quoted 27,888 18,632 23,279
10th Percentile £325 £300 £304
25th Percentile £415 £405 £413
Median daily rate (50th Percentile) £520 £501 £525
Median % change year-on-year +3.81% -4.67% -4.55%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,665 1,513 2,446
10th Percentile £14.90 £14.20 £12.79
25th Percentile £20.00 £17.61 £16.25
Median hourly rate £43.96 £25.15 £38.12
Median % change year-on-year +74.79% -34.02% -4.70%
75th Percentile £68.00 £53.50 £61.30
90th Percentile £82.25 £70.00 £72.50
UK excluding London median hourly rate £45.00 £24.66 £38.12
% change year-on-year +82.48% -35.31% +0.51%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 13 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 13 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 13 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -65 320 £488 +8.33% 164
UK excluding London -76 211 £475 +5.56% 138
London -40 121 £515 +8.42% 60
Work from Home -43 98 £488 +8.33% 74
North of England -79 66 £488 +30.00% 38
Midlands -15 64 £469 -3.75% 13
West Midlands -32 60 £475 +5.79% 10
Yorkshire -39 39 £500 +32.45% 10
South East -59 33 £463 -7.50% 36
South West -17 28 £400 -17.95% 25
North West -70 26 £408 +25.54% 23
Scotland -30 18 £500 +11.11% 8
East of England -31 6 £400 -12.71% 10
East Midlands -13 4 £163 -75.00% 3
Wales -13 4 £750 +100.00% 6
North East -34 1 £400 -4.99% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.23%) Confluence
2 14 (3.97%) SharePoint
3 11 (3.12%) SAS
4 4 (1.13%) Adobe Experience Manager
4 4 (1.13%) IIS
4 4 (1.13%) Microsoft Exchange
5 3 (0.85%) NetWeaver
5 3 (0.85%) Oracle Self-Service HR
6 2 (0.57%) Apache
6 2 (0.57%) ArcGIS
6 2 (0.57%) Oracle Spatial
6 2 (0.57%) Oracle Workflow
7 1 (0.28%) CMS
7 1 (0.28%) Headless CMS
7 1 (0.28%) IBM HTTP Server
7 1 (0.28%) WebSphere
7 1 (0.28%) WebSphere Application Server
Applications
1 20 (5.67%) Microsoft Office
2 10 (2.83%) Microsoft Excel
3 2 (0.57%) MS Visio
4 1 (0.28%) Chatbot
Business Applications
1 18 (5.10%) Remedy ITSM
2 5 (1.42%) SAP S/4HANA
3 2 (0.57%) NetSuite
3 2 (0.57%) Oracle Assets
3 2 (0.57%) Oracle Cash Management
3 2 (0.57%) Oracle Payables
3 2 (0.57%) Oracle Procure-to-Pay
3 2 (0.57%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP ERP
Cloud Services
1 63 (17.85%) Azure
2 49 (13.88%) Entra ID
3 40 (11.33%) AWS
3 40 (11.33%) Microsoft 365
4 21 (5.95%) GitHub
5 19 (5.38%) Azure DevOps
6 16 (4.53%) GitHub Actions
7 15 (4.25%) Amazon CloudWatch
8 14 (3.97%) Amazon EC2
8 14 (3.97%) Amazon S3
9 13 (3.68%) Amazon EKS
9 13 (3.68%) OneDrive
9 13 (3.68%) Virtual Private Cloud
10 12 (3.40%) Amazon ECS
10 12 (3.40%) AWS Lambda
10 12 (3.40%) Serverless
11 11 (3.12%) AWS CodePipeline
11 11 (3.12%) IaaS
11 11 (3.12%) Power Platform
11 11 (3.12%) SaaS
Communications & Networking
1 32 (9.07%) DNS
2 25 (7.08%) Firewall
3 21 (5.95%) DHCP
4 14 (3.97%) VPN
5 12 (3.40%) SAN
6 11 (3.12%) Network Security
6 11 (3.12%) Wi-Fi
7 8 (2.27%) LAN
7 8 (2.27%) Wireless
8 7 (1.98%) Kerberos
8 7 (1.98%) VLAN
9 6 (1.70%) Cisco IOS
9 6 (1.70%) NAS
9 6 (1.70%) WAN
10 4 (1.13%) MPLS
11 3 (0.85%) Internet
11 3 (0.85%) NGFW
11 3 (0.85%) TCP/IP
12 2 (0.57%) FTP
12 2 (0.57%) SSL
Database & Business Intelligence
1 11 (3.12%) Data Warehouse
1 11 (3.12%) Power BI
1 11 (3.12%) SQL Server
2 8 (2.27%) Metadata
2 8 (2.27%) Oracle Database
3 7 (1.98%) MySQL
3 7 (1.98%) Relational Database
4 5 (1.42%) Metadata Repository
4 5 (1.42%) SAP HANA
5 4 (1.13%) Db2
6 3 (0.85%) Data Lake
6 3 (0.85%) NoSQL
6 3 (0.85%) Pentaho
6 3 (0.85%) PostgreSQL
6 3 (0.85%) SQL Server Integration Services
6 3 (0.85%) Tableau
7 2 (0.57%) KDB
7 2 (0.57%) MaxDB
7 2 (0.57%) Oracle BI Publisher
7 2 (0.57%) SQL Server Analysis Services
Development Applications
1 63 (17.85%) JIRA
2 16 (4.53%) Jenkins
3 13 (3.68%) Bitbucket
3 13 (3.68%) GitLab
4 12 (3.40%) Git
5 4 (1.13%) Jaeger
5 4 (1.13%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Cypress.io
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
General
1 145 (41.08%) Social Skills
2 80 (22.66%) Finance
3 48 (13.60%) Analytical Skills
4 38 (10.76%) Public Sector
5 27 (7.65%) Banking
6 15 (4.25%) Documentation Skills
6 15 (4.25%) Legal
7 11 (3.12%) Retail
8 9 (2.55%) Organisational Skills
9 8 (2.27%) Law
10 7 (1.98%) Influencing Skills
11 6 (1.70%) Telecoms
12 5 (1.42%) Front Office
12 5 (1.42%) Military
13 4 (1.13%) Financial Institution
13 4 (1.13%) Police
14 3 (0.85%) Local Government
15 2 (0.57%) Corporate Banking
15 2 (0.57%) Marketing
15 2 (0.57%) Presentation Skills
Job Titles
1 40 (11.33%) Support Engineer
2 38 (10.76%) Service Manager
3 35 (9.92%) Analyst
4 24 (6.80%) Senior
5 23 (6.52%) Architect
5 23 (6.52%) Lead
6 21 (5.95%) IT Support
7 20 (5.67%) Incident Manager
8 17 (4.82%) Infrastructure Engineer
9 16 (4.53%) Consultant
9 16 (4.53%) IT Engineer
10 15 (4.25%) Administrator
11 14 (3.97%) Developer
11 14 (3.97%) IT Support Engineer
11 14 (3.97%) Major Incident Manager
12 12 (3.40%) Delivery Manager
12 12 (3.40%) Scrum Master
13 9 (2.55%) Help Desk Support
13 9 (2.55%) Incident Analyst
13 9 (2.55%) Problem Analyst
Libraries, Frameworks & Software Standards
1 13 (3.68%) Middleware
2 12 (3.40%) Microsoft Graph
3 9 (2.55%) .NET
3 9 (2.55%) AWS CDK
4 8 (2.27%) REST
5 7 (1.98%) LDAP
6 6 (1.70%) SAP Basis
6 6 (1.70%) Spring
7 5 (1.42%) CSS
7 5 (1.42%) Software Packaging
7 5 (1.42%) Web Services
7 5 (1.42%) XML
8 4 (1.13%) AngularJS
8 4 (1.13%) Bootstrap
8 4 (1.13%) FIDO
8 4 (1.13%) J2EE
8 4 (1.13%) jQuery
8 4 (1.13%) OpenTelemetry
8 4 (1.13%) Sass
8 4 (1.13%) Spring MVC
Miscellaneous
1 21 (5.95%) Product Ownership
2 20 (5.67%) Onboarding
3 19 (5.38%) CMDB
4 18 (5.10%) Data Centre
5 13 (3.68%) Analytical Mindset
6 12 (3.40%) Data Protection Act
6 12 (3.40%) Distributed Systems
7 11 (3.12%) PKI
8 10 (2.83%) Management Information System
9 9 (2.55%) Mainframe
10 8 (2.27%) Hybrid Cloud
10 8 (2.27%) Security Posture
10 8 (2.27%) Smartphone
11 7 (1.98%) Clustering
11 7 (1.98%) Enterprise Software
11 7 (1.98%) Private Cloud
12 6 (1.70%) Replication
13 5 (1.42%) Cloud Native
14 4 (1.13%) Distributed Computing
15 3 (0.85%) Self-Motivation
Operating Systems
1 80 (22.66%) Windows
2 52 (14.73%) Linux
3 21 (5.95%) Windows Server
4 20 (5.67%) Unix
5 11 (3.12%) Red Hat Enterprise Linux
6 9 (2.55%) zOS
7 8 (2.27%) Android
8 6 (1.70%) Windows Server 2019
9 5 (1.42%) Windows 10
10 4 (1.13%) Windows Server 2012
11 2 (0.57%) Apple iOS
11 2 (0.57%) Windows 7
11 2 (0.57%) Windows Server 2016
11 2 (0.57%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 167 (47.31%) ITIL
2 109 (30.88%) ITSM
3 98 (27.76%) Service Management
4 96 (27.20%) Change Management
5 93 (26.35%) Continuous Improvement
6 77 (21.81%) Incident Management
6 77 (21.81%) Stakeholder Management
7 74 (20.96%) Agile
8 68 (19.26%) Root Cause Analysis
9 59 (16.71%) Problem-Solving
10 58 (16.43%) Service Delivery
11 56 (15.86%) DevOps
12 45 (12.75%) Decision-Making
13 42 (11.90%) CI/CD
14 35 (9.92%) Stakeholder Engagement
15 33 (9.35%) Incident Response
16 28 (7.93%) Scrum
17 27 (7.65%) Customer Service
18 25 (7.08%) Infrastructure as Code
19 24 (6.80%) Runbook
Programming Languages
1 37 (10.48%) SQL
2 33 (9.35%) PowerShell
3 30 (8.50%) Python
4 19 (5.38%) Java
5 18 (5.10%) Bash
6 14 (3.97%) C#
7 7 (1.98%) PL/SQL
8 6 (1.70%) JavaScript
9 5 (1.42%) JCL
9 5 (1.42%) T-SQL
10 4 (1.13%) Go
10 4 (1.13%) Shell Script
11 2 (0.57%) Perl
11 2 (0.57%) PHP
11 2 (0.57%) REXX
11 2 (0.57%) TypeScript
12 1 (0.28%) Apex Code
12 1 (0.28%) Jython
12 1 (0.28%) Korn
12 1 (0.28%) Scala
Qualifications
1 127 (35.98%) Security Cleared
2 100 (28.33%) SC Cleared
3 38 (10.76%) DV Cleared
4 31 (8.78%) Degree
5 16 (4.53%) ITIL Certification
6 11 (3.12%) SAFe Agilist
7 9 (2.55%) AWS Certified Cloud Practitioner
7 9 (2.55%) BPSS Clearance
8 7 (1.98%) Cisco Certification
9 6 (1.70%) CCNA
9 6 (1.70%) Master's Degree
10 5 (1.42%) ITIL Foundation Certificate
10 5 (1.42%) Microsoft Certification
10 5 (1.42%) PMI Certification
11 4 (1.13%) CCNP
11 4 (1.13%) MCSE
11 4 (1.13%) PMP
11 4 (1.13%) VMware Certified Professional (VCP)
12 3 (0.85%) Computer Science Degree
12 3 (0.85%) RHCA
Quality Assurance & Compliance
1 49 (13.88%) SLA
2 13 (3.68%) ISO/IEC 27001
3 8 (2.27%) Data Quality
3 8 (2.27%) GDPR
3 8 (2.27%) PCI DSS
4 6 (1.70%) Cyber Essentials
4 6 (1.70%) NIST
5 5 (1.42%) GRC
6 3 (0.85%) Actionable Recommendations
6 3 (0.85%) QA
6 3 (0.85%) Sarbanes-Oxley
7 2 (0.57%) ISO/IEC 20000
7 2 (0.57%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.28%) Accessibility
8 1 (0.28%) COBIT
8 1 (0.28%) Disclosure Scotland
8 1 (0.28%) ISO 22301
8 1 (0.28%) NCSC
8 1 (0.28%) SOC 2
8 1 (0.28%) WCAG
System Software
1 59 (16.71%) Active Directory
2 22 (6.23%) VMware Infrastructure
3 17 (4.82%) Docker
4 16 (4.53%) NFS
5 9 (2.55%) VMware ESXi
6 8 (2.27%) Hyper-V
7 5 (1.42%) Time Sharing Option
7 5 (1.42%) vSphere
8 4 (1.13%) Virtual Machines
9 3 (0.85%) Firmware
9 3 (0.85%) VMware NSX
10 2 (0.57%) Oracle RAC
10 2 (0.57%) UAG
10 2 (0.57%) VMware Workstation
10 2 (0.57%) XenApp
10 2 (0.57%) XenDesktop
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
Systems Management
1 21 (5.95%) Terraform
2 19 (5.38%) SCCM
3 14 (3.97%) Microsoft Intune
4 13 (3.68%) Ansible
5 12 (3.40%) Kubernetes
6 9 (2.55%) vCenter Server
7 8 (2.27%) Grafana
8 6 (1.70%) Prometheus
8 6 (1.70%) Red Hat Satellite
9 5 (1.42%) Cisco Prime
9 5 (1.42%) SCOM
9 5 (1.42%) Tivoli Storage Manager
10 4 (1.13%) CA Single Sign-On
10 4 (1.13%) Istio
10 4 (1.13%) Podman
10 4 (1.13%) Single Sign-On
11 3 (0.85%) Active Directory Federation Services
11 3 (0.85%) Rancher
12 2 (0.57%) CASB
12 2 (0.57%) Failover Clustering
Vendors
1 83 (23.51%) ServiceNow
2 59 (16.71%) Microsoft
3 27 (7.65%) VMware
4 25 (7.08%) Remedy
5 23 (6.52%) Oracle
6 20 (5.67%) Cisco
7 12 (3.40%) Broadcom
7 12 (3.40%) SAP
8 11 (3.12%) IBM
9 10 (2.83%) Splunk
10 9 (2.55%) Citrix
10 9 (2.55%) Salesforce
11 8 (2.27%) Red Hat
12 7 (1.98%) BMC
12 7 (1.98%) Brocade
12 7 (1.98%) Dell
12 7 (1.98%) Denodo
12 7 (1.98%) SolarWinds
13 6 (1.70%) Canon
13 6 (1.70%) Dynatrace