Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 26 April 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Apr 2026
Same period 2025 Same period 2024
Rank 335 245 242
Rank change year-on-year -90 -3 +3
Contract jobs citing Problem Management 310 323 434
As % of all contract jobs in the UK 0.66% 1.10% 0.99%
As % of the Processes & Methodologies category 0.78% 1.21% 1.15%
Number of daily rates quoted 212 200 255
10th Percentile £306 £305 £313
25th Percentile £401 £379 £400
Median daily rate (50th Percentile) £475 £450 £472
Median % change year-on-year +5.56% -4.66% -0.63%
75th Percentile £587 £550 £525
90th Percentile £675 £601 £600
UK excluding London median daily rate £463 £436 £475
% change year-on-year +6.08% -8.21% +5.56%
Number of hourly rates quoted 15 9 50
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £36.25 £14.16
Median hourly rate £20.79 £45.00 £20.25
Median % change year-on-year -53.80% +122.22% +48.24%
75th Percentile £27.58 £68.75 £25.00
90th Percentile £62.70 £70.00 £42.73
UK excluding London median hourly rate £37.90 £65.00 £16.24
% change year-on-year -41.70% +300.18% +18.91%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 39,566 26,667 37,661
As % of all contract IT jobs advertised in the UK 84.67% 90.82% 86.30%
Number of daily rates quoted 24,976 17,238 24,315
10th Percentile £319 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £523 £525
Median % change year-on-year -4.42% -0.36% -4.55%
75th Percentile £613 £631 £638
90th Percentile £725 £744 £750
UK excluding London median daily rate £485 £485 £500
% change year-on-year - -3.00% -
Number of hourly rates quoted 2,367 1,068 2,431
10th Percentile £14.87 £14.84 £12.75
25th Percentile £19.91 £18.51 £16.00
Median hourly rate £40.00 £29.15 £35.00
Median % change year-on-year +37.22% -16.71% -6.67%
75th Percentile £65.60 £62.24 £59.44
90th Percentile £78.75 £75.00 £72.50
UK excluding London median hourly rate £41.94 £28.00 £35.95
% change year-on-year +49.79% -22.11% +0.14%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 26 April 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 26 April 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 26 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -78 280 £475 +5.56% 79
UK excluding London -86 175 £463 +6.08% 74
London -63 111 £483 -3.50% 18
Work from Home -13 93 £475 +10.47% 37
North of England -80 51 £460 +22.67% 15
Midlands -29 49 £463 +2.10% 16
West Midlands -32 46 £463 +2.10% 10
South West -24 33 £525 +7.69% 8
Yorkshire -48 33 £488 +30.00% 8
South East -50 32 £392 -13.00% 17
North West -59 17 £401 +10.54% 5
Scotland -6 14 £525 +17.98% 3
Wales -9 3 £750 +106.90% 7
East of England -55 3 £400 -12.71% 8
East Midlands - 3 £400 - 6
Northern Ireland +3 1 - - 1
North East -18 1 £400 -4.99% 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.45%) SharePoint
2 17 (5.48%) Confluence
3 11 (3.55%) SAS
4 9 (2.90%) Microsoft Exchange
5 5 (1.61%) Apache
6 4 (1.29%) Adobe Experience Manager
6 4 (1.29%) IIS
6 4 (1.29%) Oracle Self-Service HR
7 3 (0.97%) Oracle Workflow
8 2 (0.65%) ArcGIS
8 2 (0.65%) Oracle Spatial
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 10 (3.23%) Microsoft Office
2 2 (0.65%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 11 (3.55%) Remedy ITSM
2 4 (1.29%) Oracle Cash Management
2 4 (1.29%) Oracle Payables
2 4 (1.29%) Oracle Receivables
3 3 (0.97%) Oracle Assets
3 3 (0.97%) Oracle Procure-to-Pay
3 3 (0.97%) SAP S/4HANA
4 2 (0.65%) NetSuite
4 2 (0.65%) Oracle General Ledger
5 1 (0.32%) ResourceLink
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 68 (21.94%) Azure
2 38 (12.26%) Entra ID
3 37 (11.94%) AWS
3 37 (11.94%) Microsoft 365
4 23 (7.42%) Azure DevOps
5 19 (6.13%) GitHub
6 16 (5.16%) GCP
7 15 (4.84%) Microsoft Copilot
8 13 (4.19%) GitHub Actions
9 12 (3.87%) OneDrive
10 10 (3.23%) Datadog
10 10 (3.23%) Power Platform
11 8 (2.58%) Amazon CloudWatch
11 8 (2.58%) AWS CloudFormation
11 8 (2.58%) Serverless
12 7 (2.26%) IaaS
13 6 (1.94%) PaaS
14 5 (1.61%) SaaS
14 5 (1.61%) Snowflake
14 5 (1.61%) Virtual Private Cloud
Communications & Networking
1 31 (10.00%) Firewall
2 17 (5.48%) DNS
3 15 (4.84%) Network Security
4 14 (4.52%) VPN
5 12 (3.87%) TCP/IP
5 12 (3.87%) WAN
6 11 (3.55%) LAN
7 8 (2.58%) DHCP
7 8 (2.58%) MPLS
7 8 (2.58%) SD-WAN
8 6 (1.94%) Cisco Nexus
8 6 (1.94%) NetScaler
8 6 (1.94%) SAN
8 6 (1.94%) Wi-Fi
8 6 (1.94%) Wireless
9 4 (1.29%) Broadband
10 3 (0.97%) Internet
10 3 (0.97%) NAS
10 3 (0.97%) SSL
11 2 (0.65%) FTP
Database & Business Intelligence
1 11 (3.55%) Data Warehouse
2 10 (3.23%) PostgreSQL
2 10 (3.23%) Power BI
3 8 (2.58%) Metadata
3 8 (2.58%) Oracle Database
4 6 (1.94%) MySQL
4 6 (1.94%) SQL Server
5 5 (1.61%) Metadata Repository
5 5 (1.61%) Relational Database
5 5 (1.61%) SQL Server Integration Services
6 4 (1.29%) MongoDB
6 4 (1.29%) Oracle BI Publisher
6 4 (1.29%) SAP HANA
7 3 (0.97%) Data Lake
7 3 (0.97%) NoSQL
7 3 (0.97%) Oracle Reports
7 3 (0.97%) Pentaho
8 2 (0.65%) Azure SQL Database
8 2 (0.65%) Oracle ODI
8 2 (0.65%) Tableau
Development Applications
1 55 (17.74%) JIRA
2 17 (5.48%) Git
3 11 (3.55%) Jenkins
4 9 (2.90%) GitLab
5 5 (1.61%) Bitbucket
6 4 (1.29%) Jaeger
6 4 (1.29%) Maven
7 3 (0.97%) CircleCI
8 2 (0.65%) JUnit
8 2 (0.65%) Liquibase
8 2 (0.65%) Mockito
9 1 (0.32%) Artifactory
9 1 (0.32%) Cypress.io
9 1 (0.32%) Introscope
9 1 (0.32%) MSI
General
1 96 (30.97%) Social Skills
2 82 (26.45%) Finance
3 38 (12.26%) Analytical Skills
4 35 (11.29%) Public Sector
5 30 (9.68%) Banking
6 19 (6.13%) Legal
7 15 (4.84%) Law
8 11 (3.55%) Retail
9 10 (3.23%) Documentation Skills
10 6 (1.94%) Military
10 6 (1.94%) Telecoms
11 4 (1.29%) Financial Institution
11 4 (1.29%) General Ledger
11 4 (1.29%) Influencing Skills
11 4 (1.29%) Local Government
12 3 (0.97%) Organisational Skills
13 2 (0.65%) Corporate Banking
13 2 (0.65%) Manufacturing
13 2 (0.65%) Police
14 1 (0.32%) Games
Job Titles
1 36 (11.61%) Service Manager
2 34 (10.97%) Analyst
3 26 (8.39%) Architect
4 21 (6.77%) IT Support
4 21 (6.77%) Support Engineer
5 20 (6.45%) Lead
5 20 (6.45%) Senior
6 16 (5.16%) Administrator
7 15 (4.84%) Consultant
7 15 (4.84%) IT Engineer
8 14 (4.52%) Developer
8 14 (4.52%) IT Support Engineer
9 12 (3.87%) Service Analyst
10 11 (3.55%) Delivery Manager
11 10 (3.23%) Incident Manager
11 10 (3.23%) Network Engineer
12 9 (2.90%) Service Desk Analyst
12 9 (2.90%) Solutions Architect
12 9 (2.90%) Support Analyst
13 8 (2.58%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 14 (4.52%) REST
2 13 (4.19%) Middleware
3 11 (3.55%) Microsoft Graph
4 7 (2.26%) .NET
4 7 (2.26%) Spring
5 6 (1.94%) Kafka
6 5 (1.61%) Oracle Fusion
7 4 (1.29%) AngularJS
7 4 (1.29%) AWS CDK
7 4 (1.29%) Bootstrap
7 4 (1.29%) CSS
7 4 (1.29%) J2EE
7 4 (1.29%) jQuery
7 4 (1.29%) Loki
7 4 (1.29%) OpenTelemetry
7 4 (1.29%) SAP Basis
7 4 (1.29%) Sass
7 4 (1.29%) Spring MVC
7 4 (1.29%) Web Services
8 3 (0.97%) XML
Miscellaneous
1 18 (5.81%) CMDB
2 15 (4.84%) Data Centre
3 13 (4.19%) Cloud Native
3 13 (4.19%) Management Information System
3 13 (4.19%) Onboarding
4 11 (3.55%) Product Ownership
4 11 (3.55%) Security Posture
5 8 (2.58%) Analytical Mindset
5 8 (2.58%) Hybrid Cloud
6 7 (2.26%) Clustering
6 7 (2.26%) Enterprise Software
6 7 (2.26%) Private Cloud
7 6 (1.94%) Data Protection Act
7 6 (1.94%) Mainframe
7 6 (1.94%) Replication
8 5 (1.61%) Distributed Systems
8 5 (1.61%) PKI
9 3 (0.97%) Autonomous Agent
9 3 (0.97%) Enterprise Storage
9 3 (0.97%) Self-Motivation
Operating Systems
1 61 (19.68%) Windows
2 50 (16.13%) Linux
3 22 (7.10%) Windows Server
4 17 (5.48%) Unix
5 11 (3.55%) Windows 10
6 9 (2.90%) Red Hat Enterprise Linux
6 9 (2.90%) Ubuntu
7 8 (2.58%) zOS
8 6 (1.94%) Windows Server 2012
9 2 (0.65%) CentOS
9 2 (0.65%) Debian
9 2 (0.65%) Windows Server 2016
9 2 (0.65%) Windows Server 2019
10 1 (0.32%) AIX
10 1 (0.32%) Android
10 1 (0.32%) Apple iOS
10 1 (0.32%) VMS
10 1 (0.32%) Windows 7
10 1 (0.32%) Windows XP
Processes & Methodologies
1 147 (47.42%) ITIL
2 99 (31.94%) Change Management
3 88 (28.39%) Service Management
4 79 (25.48%) Root Cause Analysis
5 76 (24.52%) ITSM
6 68 (21.94%) Continuous Improvement
7 64 (20.65%) DevOps
8 62 (20.00%) Incident Management
9 60 (19.35%) Agile
10 53 (17.10%) Stakeholder Management
11 50 (16.13%) Problem-Solving
12 49 (15.81%) Service Delivery
13 44 (14.19%) CI/CD
14 43 (13.87%) Observability
15 30 (9.68%) Decision-Making
16 27 (8.71%) Incident Response
17 24 (7.74%) Infrastructure as Code
18 21 (6.77%) Data Modelling
18 21 (6.77%) Mentoring
18 21 (6.77%) Project Delivery
Programming Languages
1 45 (14.52%) PowerShell
2 40 (12.90%) SQL
3 27 (8.71%) Python
4 20 (6.45%) Java
5 19 (6.13%) Bash
6 13 (4.19%) C#
7 8 (2.58%) PL/SQL
7 8 (2.58%) Shell Script
8 7 (2.26%) Go
8 7 (2.26%) JavaScript
9 3 (0.97%) JCL
10 2 (0.65%) Perl
10 2 (0.65%) PHP
10 2 (0.65%) TypeScript
11 1 (0.32%) Jython
11 1 (0.32%) Korn
11 1 (0.32%) Kusto Query Language
11 1 (0.32%) T-SQL
Qualifications
1 115 (37.10%) Security Cleared
2 96 (30.97%) SC Cleared
3 29 (9.35%) DV Cleared
4 21 (6.77%) Degree
5 10 (3.23%) ITIL Certification
6 6 (1.94%) Cisco Certification
6 6 (1.94%) ITIL Foundation Certificate
6 6 (1.94%) Microsoft Certification
7 5 (1.61%) CCNA
7 5 (1.61%) MCSE
8 4 (1.29%) AWS Certified Cloud Practitioner
8 4 (1.29%) BPSS Clearance
8 4 (1.29%) CCNP
8 4 (1.29%) Master's Degree
8 4 (1.29%) PMI Certification
8 4 (1.29%) SAFe Agilist
9 3 (0.97%) Azure Certification
9 3 (0.97%) PMP
10 2 (0.65%) A+ Certification
10 2 (0.65%) RHCA
Quality Assurance & Compliance
1 46 (14.84%) SLA
2 11 (3.55%) ISO/IEC 27001
3 9 (2.90%) GDPR
4 8 (2.58%) Data Quality
5 7 (2.26%) PCI DSS
6 6 (1.94%) GRC
7 5 (1.61%) Cyber Essentials
8 4 (1.29%) NIST
8 4 (1.29%) Sarbanes-Oxley
9 2 (0.65%) Actionable Recommendations
9 2 (0.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 2 (0.65%) QA
10 1 (0.32%) COBIT
10 1 (0.32%) ISO 22301
10 1 (0.32%) SOC 2
System Software
1 44 (14.19%) Active Directory
2 23 (7.42%) Docker
3 12 (3.87%) VMware Infrastructure
4 5 (1.61%) Hyper-V
4 5 (1.61%) NFS
4 5 (1.61%) Virtual Desktop
5 3 (0.97%) Time Sharing Option
5 3 (0.97%) Virtual Machines
5 3 (0.97%) XenApp
5 3 (0.97%) XenDesktop
6 2 (0.65%) Oracle RAC
6 2 (0.65%) VMware Workstation
Systems Management
1 25 (8.06%) Kubernetes
2 20 (6.45%) Grafana
2 20 (6.45%) Terraform
3 14 (4.52%) Ansible
3 14 (4.52%) Prometheus
4 12 (3.87%) SCCM
5 9 (2.90%) Cisco Prime
5 9 (2.90%) Microsoft Intune
6 4 (1.29%) Istio
6 4 (1.29%) WSUS
7 3 (0.97%) Active Directory Federation Services
7 3 (0.97%) EMC NetWorker
7 3 (0.97%) Podman
7 3 (0.97%) Rancher
7 3 (0.97%) Tivoli Storage Manager
8 2 (0.65%) CASB
8 2 (0.65%) Failover Clustering
8 2 (0.65%) NetBackup
8 2 (0.65%) Oracle RMAN
8 2 (0.65%) Single Sign-On
Vendors
1 60 (19.35%) ServiceNow
2 53 (17.10%) Microsoft
3 29 (9.35%) Oracle
4 19 (6.13%) Cisco
5 18 (5.81%) VMware
6 17 (5.48%) Splunk
7 15 (4.84%) Remedy
8 13 (4.19%) Red Hat
9 10 (3.23%) AppDynamics
9 10 (3.23%) Citrix
9 10 (3.23%) Dell
10 9 (2.90%) BMC
11 8 (2.58%) Atlassian
11 8 (2.58%) Dynatrace
11 8 (2.58%) SAP
12 7 (2.26%) Aruba
12 7 (2.26%) Denodo
12 7 (2.26%) Fortinet
12 7 (2.26%) IBM
13 6 (1.94%) SolarWinds