Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 8 July 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jul 2026
Same period 2025 Same period 2024
Rank 342 269 281
Rank change year-on-year -73 +12 -21
Contract jobs citing Problem Management 355 315 378
As % of all contract jobs in the UK 0.68% 0.99% 0.88%
As % of the Processes & Methodologies category 0.80% 1.09% 1.03%
Number of daily rates quoted 222 190 232
10th Percentile £263 £306 £331
25th Percentile £400 £372 £410
Median daily rate (50th Percentile) £489 £450 £475
Median % change year-on-year +8.61% -5.26% -5.00%
75th Percentile £575 £536 £532
90th Percentile £671 £600 £607
UK excluding London median daily rate £475 £445 £493
% change year-on-year +6.74% -9.74% +6.59%
Number of hourly rates quoted 19 16 28
10th Percentile £18.72 - £14.16
25th Percentile £18.75 £16.84 £14.17
Median hourly rate £25.47 £24.00 £25.00
Median % change year-on-year +6.10% -4.00% +83.02%
75th Percentile £55.25 £44.32 £25.38
90th Percentile £67.84 £47.31 £45.72
UK excluding London median hourly rate £55.00 £22.42 £25.00
% change year-on-year +145.37% -10.34% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,398 28,953 36,844
As % of all contract IT jobs advertised in the UK 85.10% 90.63% 85.43%
Number of daily rates quoted 27,615 18,257 23,517
10th Percentile £325 £300 £300
25th Percentile £415 £405 £413
Median daily rate (50th Percentile) £517 £505 £525
Median % change year-on-year +2.28% -3.81% -4.55%
75th Percentile £623 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,640 1,439 2,494
10th Percentile £14.80 £14.20 £12.74
25th Percentile £20.00 £17.70 £16.06
Median hourly rate £43.96 £25.15 £37.50
Median % change year-on-year +74.79% -32.93% -6.25%
75th Percentile £68.00 £53.75 £61.30
90th Percentile £82.25 £70.00 £72.50
UK excluding London median hourly rate £44.50 £24.66 £38.12
% change year-on-year +80.45% -35.31% +1.65%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 8 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 8 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 8 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -50 320 £488 +8.33% 137
UK excluding London -78 210 £475 +6.74% 122
London -45 122 £515 +8.42% 38
Work from Home -32 102 £488 +9.86% 74
North of England -84 66 £488 +30.00% 43
Midlands -24 64 £463 +2.10% 12
West Midlands -24 61 £469 +4.40% 8
Yorkshire -27 40 £500 +32.45% 12
South East -51 31 £445 -11.00% 32
South West -22 28 £400 -9.86% 14
North West -67 25 £401 +23.38% 24
Scotland -28 19 £500 +11.11% 5
East of England -34 6 £400 -11.11% 10
Wales -15 4 £750 +100.00% 5
East Midlands -12 3 £163 -75.00% 4
North East -37 1 £400 -4.99% 7

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.20%) Confluence
2 16 (4.51%) SharePoint
3 11 (3.10%) SAS
4 4 (1.13%) Adobe Experience Manager
4 4 (1.13%) IIS
4 4 (1.13%) Microsoft Exchange
4 4 (1.13%) Oracle Self-Service HR
5 3 (0.85%) NetWeaver
5 3 (0.85%) Oracle Workflow
6 2 (0.56%) Apache
6 2 (0.56%) ArcGIS
6 2 (0.56%) Oracle Spatial
7 1 (0.28%) CMS
7 1 (0.28%) Headless CMS
7 1 (0.28%) IBM HTTP Server
7 1 (0.28%) WebSphere
7 1 (0.28%) WebSphere Application Server
Applications
1 20 (5.63%) Microsoft Office
2 11 (3.10%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
Business Applications
1 18 (5.07%) Remedy ITSM
2 5 (1.41%) SAP S/4HANA
3 3 (0.85%) Oracle Assets
3 3 (0.85%) Oracle Cash Management
3 3 (0.85%) Oracle Payables
3 3 (0.85%) Oracle Procure-to-Pay
3 3 (0.85%) Oracle Receivables
4 2 (0.56%) NetSuite
5 1 (0.28%) iTrent
5 1 (0.28%) Oracle General Ledger
5 1 (0.28%) Primavera
5 1 (0.28%) SAP ERP
Cloud Services
1 65 (18.31%) Azure
2 51 (14.37%) Entra ID
3 43 (12.11%) Microsoft 365
4 41 (11.55%) AWS
5 21 (5.92%) GitHub
6 19 (5.35%) Azure DevOps
7 16 (4.51%) GitHub Actions
8 15 (4.23%) Amazon CloudWatch
9 14 (3.94%) Amazon EC2
9 14 (3.94%) Amazon S3
9 14 (3.94%) OneDrive
10 13 (3.66%) Amazon EKS
10 13 (3.66%) Virtual Private Cloud
11 12 (3.38%) Amazon ECS
11 12 (3.38%) AWS Lambda
11 12 (3.38%) Power Platform
11 12 (3.38%) Serverless
12 11 (3.10%) AWS CodePipeline
12 11 (3.10%) IaaS
12 11 (3.10%) SaaS
Communications & Networking
1 31 (8.73%) DNS
2 27 (7.61%) Firewall
3 21 (5.92%) DHCP
4 16 (4.51%) VPN
5 12 (3.38%) SAN
6 11 (3.10%) Network Security
6 11 (3.10%) Wi-Fi
7 10 (2.82%) LAN
8 9 (2.54%) Wireless
9 8 (2.25%) WAN
10 7 (1.97%) Kerberos
10 7 (1.97%) VLAN
11 6 (1.69%) Cisco IOS
11 6 (1.69%) MPLS
11 6 (1.69%) NAS
12 4 (1.13%) Cisco Nexus
12 4 (1.13%) SD-WAN
13 3 (0.85%) Internet
13 3 (0.85%) NGFW
13 3 (0.85%) TCP/IP
Database & Business Intelligence
1 12 (3.38%) Power BI
2 10 (2.82%) Data Warehouse
2 10 (2.82%) SQL Server
3 8 (2.25%) Metadata
3 8 (2.25%) Oracle Database
4 7 (1.97%) MySQL
4 7 (1.97%) Relational Database
5 5 (1.41%) Metadata Repository
5 5 (1.41%) SAP HANA
6 4 (1.13%) Db2
6 4 (1.13%) PostgreSQL
7 3 (0.85%) Data Lake
7 3 (0.85%) NoSQL
7 3 (0.85%) Oracle BI Publisher
7 3 (0.85%) Pentaho
7 3 (0.85%) SQL Server Integration Services
7 3 (0.85%) Tableau
8 2 (0.56%) KDB
8 2 (0.56%) MaxDB
8 2 (0.56%) SQL Server Analysis Services
Development Applications
1 63 (17.75%) JIRA
2 16 (4.51%) Jenkins
3 13 (3.66%) Bitbucket
4 12 (3.38%) Git
4 12 (3.38%) GitLab
5 4 (1.13%) Jaeger
5 4 (1.13%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Cypress.io
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
General
1 146 (41.13%) Social Skills
2 81 (22.82%) Finance
3 46 (12.96%) Analytical Skills
4 40 (11.27%) Public Sector
5 27 (7.61%) Banking
6 17 (4.79%) Legal
7 15 (4.23%) Documentation Skills
8 11 (3.10%) Law
8 11 (3.10%) Retail
9 9 (2.54%) Organisational Skills
10 7 (1.97%) Influencing Skills
11 6 (1.69%) Military
12 5 (1.41%) Front Office
12 5 (1.41%) Telecoms
13 4 (1.13%) Financial Institution
13 4 (1.13%) Police
14 3 (0.85%) General Ledger
14 3 (0.85%) Local Government
15 2 (0.56%) Corporate Banking
15 2 (0.56%) Marketing
Job Titles
1 40 (11.27%) Support Engineer
2 38 (10.70%) Service Manager
3 36 (10.14%) Analyst
4 24 (6.76%) Senior
5 23 (6.48%) Architect
6 22 (6.20%) Lead
7 21 (5.92%) IT Support
8 20 (5.63%) Incident Manager
9 17 (4.79%) Infrastructure Engineer
10 16 (4.51%) Consultant
10 16 (4.51%) IT Engineer
11 15 (4.23%) Administrator
12 14 (3.94%) Developer
12 14 (3.94%) IT Support Engineer
12 14 (3.94%) Major Incident Manager
13 12 (3.38%) Delivery Manager
13 12 (3.38%) Scrum Master
14 11 (3.10%) Network Engineer
15 9 (2.54%) IT Manager
15 9 (2.54%) Support Analyst
Libraries, Frameworks & Software Standards
1 13 (3.66%) Microsoft Graph
1 13 (3.66%) Middleware
2 9 (2.54%) .NET
2 9 (2.54%) AWS CDK
3 8 (2.25%) REST
4 7 (1.97%) LDAP
4 7 (1.97%) Spring
5 6 (1.69%) SAP Basis
5 6 (1.69%) Software Packaging
6 5 (1.41%) XML
7 4 (1.13%) AngularJS
7 4 (1.13%) Bootstrap
7 4 (1.13%) CSS
7 4 (1.13%) J2EE
7 4 (1.13%) jQuery
7 4 (1.13%) Loki
7 4 (1.13%) Oracle Fusion
7 4 (1.13%) Sass
7 4 (1.13%) Spring MVC
7 4 (1.13%) Web Services
Miscellaneous
1 20 (5.63%) Onboarding
1 20 (5.63%) Product Ownership
2 18 (5.07%) CMDB
2 18 (5.07%) Data Centre
3 12 (3.38%) Analytical Mindset
3 12 (3.38%) Data Protection Act
3 12 (3.38%) Distributed Systems
4 11 (3.10%) Management Information System
4 11 (3.10%) PKI
5 10 (2.82%) Security Posture
6 9 (2.54%) Hybrid Cloud
6 9 (2.54%) Mainframe
6 9 (2.54%) Smartphone
7 7 (1.97%) Clustering
7 7 (1.97%) Enterprise Software
7 7 (1.97%) Private Cloud
8 6 (1.69%) Replication
9 5 (1.41%) Cloud Native
10 4 (1.13%) Distributed Computing
10 4 (1.13%) Self-Motivation
Operating Systems
1 81 (22.82%) Windows
2 51 (14.37%) Linux
3 21 (5.92%) Windows Server
4 20 (5.63%) Unix
5 11 (3.10%) Red Hat Enterprise Linux
6 9 (2.54%) Android
6 9 (2.54%) zOS
7 6 (1.69%) Windows 10
8 5 (1.41%) Windows Server 2019
9 4 (1.13%) Windows Server 2012
10 3 (0.85%) Apple iOS
10 3 (0.85%) Windows 7
10 3 (0.85%) Windows XP
11 2 (0.56%) Windows Server 2016
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 169 (47.61%) ITIL
2 106 (29.86%) ITSM
3 100 (28.17%) Service Management
4 97 (27.32%) Change Management
5 94 (26.48%) Continuous Improvement
6 76 (21.41%) Incident Management
7 74 (20.85%) Stakeholder Management
8 73 (20.56%) Agile
9 70 (19.72%) Root Cause Analysis
10 59 (16.62%) Problem-Solving
10 59 (16.62%) Service Delivery
11 57 (16.06%) DevOps
12 45 (12.68%) Decision-Making
13 41 (11.55%) CI/CD
14 36 (10.14%) Stakeholder Engagement
15 33 (9.30%) Incident Response
16 28 (7.89%) Customer Service
17 26 (7.32%) Scrum
18 25 (7.04%) Asset Management
18 25 (7.04%) Infrastructure as Code
Programming Languages
1 37 (10.42%) SQL
2 33 (9.30%) PowerShell
3 29 (8.17%) Python
4 19 (5.35%) Java
5 18 (5.07%) Bash
6 15 (4.23%) C#
7 8 (2.25%) PL/SQL
8 7 (1.97%) JavaScript
9 5 (1.41%) JCL
10 4 (1.13%) Go
10 4 (1.13%) T-SQL
11 3 (0.85%) Shell Script
12 2 (0.56%) Perl
12 2 (0.56%) PHP
12 2 (0.56%) REXX
12 2 (0.56%) TypeScript
13 1 (0.28%) Jython
13 1 (0.28%) Korn
13 1 (0.28%) Kusto Query Language
13 1 (0.28%) SOQL
Qualifications
1 128 (36.06%) Security Cleared
2 102 (28.73%) SC Cleared
3 37 (10.42%) DV Cleared
4 30 (8.45%) Degree
5 16 (4.51%) ITIL Certification
6 11 (3.10%) SAFe Agilist
7 9 (2.54%) AWS Certified Cloud Practitioner
8 8 (2.25%) BPSS Clearance
9 7 (1.97%) Cisco Certification
10 6 (1.69%) CCNA
10 6 (1.69%) Master's Degree
11 5 (1.41%) ITIL Foundation Certificate
11 5 (1.41%) Microsoft Certification
11 5 (1.41%) PMI Certification
12 4 (1.13%) CCNP
12 4 (1.13%) MCSE
12 4 (1.13%) PMP
12 4 (1.13%) VMware Certified Professional (VCP)
13 3 (0.85%) CISSP
13 3 (0.85%) RHCA
Quality Assurance & Compliance
1 50 (14.08%) SLA
2 13 (3.66%) ISO/IEC 27001
3 8 (2.25%) GDPR
3 8 (2.25%) PCI DSS
4 7 (1.97%) Data Quality
5 6 (1.69%) Cyber Essentials
5 6 (1.69%) NIST
6 5 (1.41%) GRC
7 3 (0.85%) Actionable Recommendations
7 3 (0.85%) QA
7 3 (0.85%) Sarbanes-Oxley
8 2 (0.56%) ISO/IEC 20000
8 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) Accessibility
9 1 (0.28%) COBIT
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) SOC 2
9 1 (0.28%) WCAG
System Software
1 60 (16.90%) Active Directory
2 21 (5.92%) VMware Infrastructure
3 18 (5.07%) Docker
4 16 (4.51%) NFS
5 8 (2.25%) Hyper-V
5 8 (2.25%) VMware ESXi
6 5 (1.41%) Time Sharing Option
6 5 (1.41%) vSphere
7 4 (1.13%) Virtual Machines
8 3 (0.85%) Firmware
8 3 (0.85%) VMware NSX
9 2 (0.56%) Oracle RAC
9 2 (0.56%) UAG
9 2 (0.56%) VMware Workstation
9 2 (0.56%) XenApp
9 2 (0.56%) XenDesktop
10 1 (0.28%) Active Directory Lightweight Directory Services
10 1 (0.28%) BitLocker
Systems Management
1 22 (6.20%) Terraform
2 19 (5.35%) SCCM
3 16 (4.51%) Microsoft Intune
4 13 (3.66%) Ansible
4 13 (3.66%) Kubernetes
5 8 (2.25%) Grafana
5 8 (2.25%) vCenter Server
6 7 (1.97%) Cisco Prime
7 6 (1.69%) Prometheus
7 6 (1.69%) Red Hat Satellite
8 5 (1.41%) Tivoli Storage Manager
9 4 (1.13%) CA Single Sign-On
9 4 (1.13%) Istio
9 4 (1.13%) Podman
9 4 (1.13%) SCOM
9 4 (1.13%) Single Sign-On
10 3 (0.85%) Active Directory Federation Services
10 3 (0.85%) Jamf Pro
10 3 (0.85%) Rancher
11 2 (0.56%) CASB
Vendors
1 80 (22.54%) ServiceNow
2 61 (17.18%) Microsoft
3 26 (7.32%) VMware
4 25 (7.04%) Remedy
5 24 (6.76%) Oracle
6 22 (6.20%) Cisco
7 12 (3.38%) SAP
8 11 (3.10%) Broadcom
8 11 (3.10%) IBM
9 10 (2.82%) Splunk
10 9 (2.54%) Citrix
10 9 (2.54%) Salesforce
11 8 (2.25%) Red Hat
11 8 (2.25%) SolarWinds
12 7 (1.97%) BMC
12 7 (1.97%) Brocade
12 7 (1.97%) Dell
12 7 (1.97%) Denodo
13 6 (1.69%) Canon
13 6 (1.69%) Dynatrace