Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 26 August 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Aug 2026
Same period 2025 Same period 2024
Rank 353 269 316
Rank change year-on-year -84 +47 -61
Contract jobs citing Problem Management 356 322 277
As % of all contract jobs in the UK 0.66% 0.98% 0.71%
As % of the Processes & Methodologies category 0.78% 1.09% 0.84%
Number of daily rates quoted 215 184 183
10th Percentile £250 £313 £333
25th Percentile £378 £368 £425
Median daily rate (50th Percentile) £475 £450 £485
Median % change year-on-year +5.56% -7.21% -3.01%
75th Percentile £556 £538 £538
90th Percentile £674 £650 £606
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 24 17 6
10th Percentile £16.34 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £24.00 £33.00
Median % change year-on-year +6.10% -27.27% +141.58%
75th Percentile £46.94 £43.39 £53.93
90th Percentile £67.84 £47.27 £79.25
UK excluding London median hourly rate £25.47 £20.83 £27.50
% change year-on-year +22.25% -24.25% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,367 29,590 33,147
As % of all contract IT jobs advertised in the UK 84.58% 90.44% 85.35%
Number of daily rates quoted 27,794 18,422 20,982
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,879 1,766 1,695
10th Percentile £14.22 £14.20 £13.86
25th Percentile £17.97 £17.30 £18.13
Median hourly rate £41.06 £25.15 £40.50
Median % change year-on-year +63.26% -37.90% -4.71%
75th Percentile £67.89 £47.50 £65.00
90th Percentile £80.00 £67.50 £75.00
UK excluding London median hourly rate £43.96 £22.63 £42.50
% change year-on-year +94.26% -46.75% +6.25%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 26 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 26 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 26 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -64 319 £475 +5.56% 93
UK excluding London -77 201 £475 +5.56% 75
London -44 132 £463 -5.13% 31
Work from Home -53 93 £475 +5.56% 33
Midlands -20 62 £463 +3.93% 13
North of England -96 62 £475 +22.42% 16
West Midlands -27 54 £463 +14.91% 8
Yorkshire -32 37 £500 +28.87% 4
South East -52 36 £538 +7.50% 18
North West -80 24 £401 +14.57% 12
Scotland -23 20 £481 +6.83% 7
South West -44 14 £375 -28.57% 11
East of England -25 9 £400 -20.00% 8
East Midlands -14 8 - - 5
Wales -13 4 £750 +100.00% 1
North East -41 1 £400 -38.46%

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.90%) Confluence
2 16 (4.49%) SharePoint
3 14 (3.93%) Microsoft Exchange
4 9 (2.53%) SAS
5 4 (1.12%) IIS
5 4 (1.12%) WebSphere
6 3 (0.84%) Apache Airflow
7 2 (0.56%) Adobe Experience Manager
7 2 (0.56%) Apache
7 2 (0.56%) NetWeaver
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.87%) Microsoft Office
2 11 (3.09%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.93%) Remedy ITSM
2 2 (0.56%) NetSuite
2 2 (0.56%) Oracle Procure-to-Pay
2 2 (0.56%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 78 (21.91%) Azure
2 53 (14.89%) AWS
3 51 (14.33%) Microsoft 365
4 45 (12.64%) Entra ID
5 24 (6.74%) GitHub
6 18 (5.06%) Azure DevOps
6 18 (5.06%) GitHub Actions
7 16 (4.49%) Amazon CloudWatch
7 16 (4.49%) OneDrive
7 16 (4.49%) Power Platform
8 15 (4.21%) Amazon EKS
9 14 (3.93%) Amazon EC2
9 14 (3.93%) Amazon S3
10 13 (3.65%) Amazon ECS
10 13 (3.65%) Virtual Private Cloud
11 12 (3.37%) AWS CloudFormation
11 12 (3.37%) AWS Lambda
11 12 (3.37%) GCP
11 12 (3.37%) SaaS
11 12 (3.37%) Serverless
Communications & Networking
1 47 (13.20%) DNS
2 32 (8.99%) Firewall
3 31 (8.71%) DHCP
4 19 (5.34%) VPN
5 15 (4.21%) Network Security
5 15 (4.21%) Wi-Fi
6 14 (3.93%) SAN
7 13 (3.65%) TCP/IP
8 10 (2.81%) Wireless
9 9 (2.53%) LAN
10 8 (2.25%) Kerberos
11 7 (1.97%) NAS
11 7 (1.97%) VLAN
11 7 (1.97%) WAN
12 6 (1.69%) Cisco IOS
13 4 (1.12%) HTTP
14 3 (0.84%) VoIP
15 2 (0.56%) FTP
15 2 (0.56%) OSPF
15 2 (0.56%) SSL
Database & Business Intelligence
1 17 (4.78%) SQL Server
2 16 (4.49%) Power BI
3 12 (3.37%) Data Warehouse
4 9 (2.53%) MySQL
5 8 (2.25%) Metadata
6 7 (1.97%) Data Lake
6 7 (1.97%) NoSQL
6 7 (1.97%) Pentaho
6 7 (1.97%) Relational Database
7 6 (1.69%) Db2
8 4 (1.12%) Oracle Database
9 3 (0.84%) Amazon Redshift
9 3 (0.84%) Oracle Reports
9 3 (0.84%) SAP HANA
9 3 (0.84%) SQL Server Integration Services
9 3 (0.84%) Tableau
10 2 (0.56%) BusinessObjects
10 2 (0.56%) PostgreSQL
10 2 (0.56%) SQL Server Analysis Services
10 2 (0.56%) SQL Server Reporting Services
Development Applications
1 51 (14.33%) JIRA
2 18 (5.06%) Jenkins
3 15 (4.21%) GitLab
4 13 (3.65%) Bitbucket
5 8 (2.25%) Git
6 3 (0.84%) SonarQube
7 2 (0.56%) Jaeger
7 2 (0.56%) Maven
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) tSQLt
General
1 159 (44.66%) Social Skills
2 77 (21.63%) Finance
3 52 (14.61%) Analytical Skills
4 36 (10.11%) Public Sector
5 27 (7.58%) Banking
6 14 (3.93%) Organisational Skills
7 13 (3.65%) Influencing Skills
8 12 (3.37%) Documentation Skills
9 11 (3.09%) Legal
9 11 (3.09%) Telecoms
10 8 (2.25%) Front Office
11 7 (1.97%) Law
11 7 (1.97%) Retail
12 5 (1.40%) Corporate Banking
12 5 (1.40%) Military
13 4 (1.12%) Financial Institution
13 4 (1.12%) Inclusion and Diversity
13 4 (1.12%) Local Government
13 4 (1.12%) Police
14 3 (0.84%) Presentation Skills
Job Titles
1 53 (14.89%) Support Engineer
2 40 (11.24%) Analyst
3 28 (7.87%) Senior
4 26 (7.30%) Architect
5 25 (7.02%) Lead
6 21 (5.90%) Infrastructure Engineer
7 20 (5.62%) Incident Manager
7 20 (5.62%) IT Support
8 19 (5.34%) Service Manager
9 18 (5.06%) IT Engineer
10 17 (4.78%) Consultant
11 16 (4.49%) IT Support Engineer
12 15 (4.21%) Cloud Engineer
13 14 (3.93%) Major Incident Manager
14 12 (3.37%) Administrator
14 12 (3.37%) Scrum Master
15 11 (3.09%) Applications Support
15 11 (3.09%) Support Analyst
16 9 (2.53%) Developer
16 9 (2.53%) Network Engineer
Libraries, Frameworks & Software Standards
1 25 (7.02%) Terraform
2 14 (3.93%) Middleware
3 10 (2.81%) REST
4 9 (2.53%) AWS CDK
4 9 (2.53%) LDAP
5 8 (2.25%) Microsoft Graph
5 8 (2.25%) Software Packaging
6 7 (1.97%) Web Services
6 7 (1.97%) XML
7 6 (1.69%) CSS
8 5 (1.40%) Jakarta EE
8 5 (1.40%) SAP Basis
8 5 (1.40%) SOAP
9 4 (1.12%) .NET
9 4 (1.12%) Ajax
9 4 (1.12%) FIDO
9 4 (1.12%) HTML
9 4 (1.12%) OpenTelemetry
9 4 (1.12%) Oracle Fusion
10 3 (0.84%) pytest
Miscellaneous
1 26 (7.30%) Onboarding
2 20 (5.62%) Product Ownership
3 16 (4.49%) Data Centre
4 14 (3.93%) Data Protection Act
4 14 (3.93%) Distributed Systems
5 12 (3.37%) Analytical Mindset
5 12 (3.37%) Management Information System
5 12 (3.37%) PKI
6 11 (3.09%) CMDB
7 9 (2.53%) Cloud Native
7 9 (2.53%) Mainframe
7 9 (2.53%) Public Cloud
8 8 (2.25%) Enterprise Software
8 8 (2.25%) Smartphone
9 7 (1.97%) Autonomous Agent
10 6 (1.69%) Replication
11 5 (1.40%) Clustering
11 5 (1.40%) Hybrid Cloud
11 5 (1.40%) Private Cloud
11 5 (1.40%) Security Posture
Operating Systems
1 106 (29.78%) Windows
2 55 (15.45%) Linux
3 33 (9.27%) Windows Server
4 20 (5.62%) Unix
5 16 (4.49%) Windows 10
6 12 (3.37%) Android
6 12 (3.37%) Red Hat Enterprise Linux
7 8 (2.25%) Windows Server 2019
8 7 (1.97%) zOS
9 6 (1.69%) Apple iOS
10 5 (1.40%) Windows 7
11 4 (1.12%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) AIX
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 168 (47.19%) ITIL
2 110 (30.90%) Continuous Improvement
3 106 (29.78%) ITSM
4 102 (28.65%) Service Management
5 99 (27.81%) Change Management
6 92 (25.84%) Stakeholder Management
7 85 (23.88%) Incident Management
8 81 (22.75%) Agile
9 75 (21.07%) Root Cause Analysis
10 64 (17.98%) Service Delivery
11 63 (17.70%) DevOps
12 62 (17.42%) Problem-Solving
13 48 (13.48%) CI/CD
14 45 (12.64%) Runbook
15 44 (12.36%) Decision-Making
16 34 (9.55%) Customer Service
16 34 (9.55%) Migration
17 32 (8.99%) Infrastructure Engineering
17 32 (8.99%) Stakeholder Engagement
18 31 (8.71%) Major Incident Management
Programming Languages
1 49 (13.76%) Python
2 44 (12.36%) SQL
3 43 (12.08%) PowerShell
4 32 (8.99%) Java
5 25 (7.02%) Bash
6 14 (3.93%) JavaScript
7 9 (2.53%) C#
8 7 (1.97%) T-SQL
9 5 (1.40%) JCL
9 5 (1.40%) PL/SQL
10 4 (1.12%) Shell Script
11 3 (0.84%) VBScript
12 2 (0.56%) Bicep
12 2 (0.56%) Go
12 2 (0.56%) Magik
12 2 (0.56%) Perl
12 2 (0.56%) PHP
12 2 (0.56%) REXX
13 1 (0.28%) SOQL
13 1 (0.28%) TypeScript
Qualifications
1 112 (31.46%) Security Cleared
2 83 (23.31%) SC Cleared
3 36 (10.11%) Degree
4 23 (6.46%) DV Cleared
5 14 (3.93%) BPSS Clearance
5 14 (3.93%) ITIL Certification
6 11 (3.09%) SAFe Agilist
7 9 (2.53%) AWS Certified Cloud Practitioner
7 9 (2.53%) Computer Science Degree
7 9 (2.53%) ITIL Foundation Certificate
8 7 (1.97%) CCNA
8 7 (1.97%) Cisco Certification
8 7 (1.97%) Microsoft Certification
9 6 (1.69%) CISSP
9 6 (1.69%) MCSE
9 6 (1.69%) PMI Certification
10 5 (1.40%) PMP
10 5 (1.40%) VMware Certified Professional (VCP)
11 4 (1.12%) CISM
11 4 (1.12%) RHCA
Quality Assurance & Compliance
1 61 (17.13%) SLA
2 14 (3.93%) Data Quality
3 13 (3.65%) ISO/IEC 27001
4 7 (1.97%) Cyber Essentials
5 6 (1.69%) COBIT
6 5 (1.40%) NIST
7 4 (1.12%) GDPR
7 4 (1.12%) PCI DSS
7 4 (1.12%) QA
8 3 (0.84%) Actionable Recommendations
8 3 (0.84%) GRC
9 2 (0.56%) ISO/IEC 20000
10 1 (0.28%) Accessibility
10 1 (0.28%) Disclosure Scotland
10 1 (0.28%) ISO 20022
10 1 (0.28%) ISO 22301
10 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.28%) NCSC
10 1 (0.28%) SEPA
10 1 (0.28%) WCAG
System Software
1 69 (19.38%) Active Directory
2 27 (7.58%) VMware Infrastructure
3 23 (6.46%) Docker
4 17 (4.78%) NFS
5 12 (3.37%) Hyper-V
6 11 (3.09%) VMware ESXi
7 7 (1.97%) vSphere
8 5 (1.40%) Time Sharing Option
9 4 (1.12%) Virtual Machines
10 3 (0.84%) Firmware
10 3 (0.84%) Virtual Desktop
10 3 (0.84%) VMware NSX
11 2 (0.56%) Oracle RAC
11 2 (0.56%) UAG
11 2 (0.56%) XenApp
11 2 (0.56%) XenDesktop
12 1 (0.28%) ACF2
12 1 (0.28%) Active Directory Lightweight Directory Services
12 1 (0.28%) RACF
12 1 (0.28%) VMware Workstation
Systems Management
1 22 (6.18%) Kubernetes
2 21 (5.90%) Microsoft Intune
3 17 (4.78%) SCCM
4 16 (4.49%) Ansible
5 11 (3.09%) vCenter Server
6 7 (1.97%) SCOM
7 6 (1.69%) Grafana
7 6 (1.69%) Red Hat Satellite
8 5 (1.40%) Podman
8 5 (1.40%) Prometheus
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) CA Single Sign-On
10 3 (0.84%) Cisco Prime
10 3 (0.84%) Istio
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) AirWatch
11 2 (0.56%) Avamar
11 2 (0.56%) Control-M
11 2 (0.56%) Failover Clustering
11 2 (0.56%) Single Sign-On
Vendors
1 77 (21.63%) ServiceNow
2 71 (19.94%) Microsoft
3 36 (10.11%) VMware
4 25 (7.02%) Oracle
5 24 (6.74%) Cisco
6 18 (5.06%) Remedy
7 15 (4.21%) Splunk
8 14 (3.93%) Broadcom
9 10 (2.81%) IBM
9 10 (2.81%) Salesforce
9 10 (2.81%) SAP
10 9 (2.53%) Dynatrace
10 9 (2.53%) HP
10 9 (2.53%) Red Hat
11 8 (2.25%) Denodo
12 7 (1.97%) Brocade
12 7 (1.97%) Citrix
12 7 (1.97%) Dell
12 7 (1.97%) SolarWinds
13 6 (1.69%) Sybase