Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 23 July 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Jul 2026
Same period 2025 Same period 2024
Rank 333 282 285
Rank change year-on-year -51 +3 -17
Contract jobs citing Problem Management 358 309 333
As % of all contract jobs in the UK 0.68% 0.95% 0.81%
As % of the Processes & Methodologies category 0.80% 1.05% 0.95%
Number of daily rates quoted 222 187 204
10th Percentile £263 £314 £338
25th Percentile £401 £375 £419
Median daily rate (50th Percentile) £488 £450 £488
Median % change year-on-year +8.33% -7.69% -2.50%
75th Percentile £575 £538 £538
90th Percentile £680 £600 £611
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 22 14 15
10th Percentile - - £14.16
25th Percentile £18.75 £16.84 £17.71
Median hourly rate £25.47 £22.42 £25.00
Median % change year-on-year +13.61% -10.34% +83.02%
75th Percentile £55.38 £38.66 £26.75
90th Percentile £67.84 £47.12 £35.65
UK excluding London median hourly rate £48.03 £20.83 £25.00
% change year-on-year +130.58% -16.68% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,826 29,510 35,120
As % of all contract IT jobs advertised in the UK 85.01% 90.34% 85.50%
Number of daily rates quoted 27,774 18,532 22,551
10th Percentile £325 £300 £306
25th Percentile £419 £404 £413
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -4.11%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,642 1,578 2,152
10th Percentile £14.82 £14.20 £13.25
25th Percentile £20.01 £17.46 £17.00
Median hourly rate £43.96 £25.15 £39.50
Median % change year-on-year +74.79% -36.33% -7.06%
75th Percentile £68.55 £50.94 £62.76
90th Percentile £83.00 £69.13 £73.75
UK excluding London median hourly rate £45.00 £24.34 £40.00
% change year-on-year +84.88% -39.15% -1.45%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 23 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 23 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 23 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -56 324 £489 +8.61% 144
UK excluding London -73 207 £475 +5.56% 123
London -30 130 £500 +5.26% 45
Work from Home -42 98 £488 +8.33% 70
North of England -80 65 £475 +26.67% 34
Midlands -22 63 £475 -2.46% 20
West Midlands -28 59 £475 +5.79% 15
Yorkshire -38 39 £500 +30.21% 11
South East -53 32 £500 - 31
North West -65 25 £401 +23.38% 17
South West -25 24 £400 -11.11% 16
Scotland -18 19 £481 +5.14% 6
East of England -32 6 £400 -14.26% 10
East Midlands -11 4 - - 5
Wales -15 4 £750 +100.00% 5
North East -38 1 £400 -38.46% 6

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.15%) Confluence
2 14 (3.91%) SharePoint
3 11 (3.07%) SAS
4 7 (1.96%) Microsoft Exchange
5 4 (1.12%) Adobe Experience Manager
5 4 (1.12%) IIS
6 3 (0.84%) NetWeaver
6 3 (0.84%) Oracle Self-Service HR
7 2 (0.56%) Apache
7 2 (0.56%) ArcGIS
7 2 (0.56%) Oracle Spatial
7 2 (0.56%) Oracle Workflow
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) WebSphere
8 1 (0.28%) WebSphere Application Server
Applications
1 23 (6.42%) Microsoft Office
2 10 (2.79%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 16 (4.47%) Remedy ITSM
2 5 (1.40%) SAP S/4HANA
3 2 (0.56%) NetSuite
3 2 (0.56%) Oracle Assets
3 2 (0.56%) Oracle Cash Management
3 2 (0.56%) Oracle Payables
3 2 (0.56%) Oracle Procure-to-Pay
3 2 (0.56%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) Unit4 Business World
Cloud Services
1 72 (20.11%) Azure
2 48 (13.41%) Entra ID
3 47 (13.13%) AWS
4 41 (11.45%) Microsoft 365
5 23 (6.42%) GitHub
6 19 (5.31%) Azure DevOps
7 17 (4.75%) GitHub Actions
8 15 (4.19%) Amazon CloudWatch
9 14 (3.91%) Amazon EC2
9 14 (3.91%) Amazon EKS
9 14 (3.91%) Amazon S3
10 13 (3.63%) Amazon ECS
10 13 (3.63%) OneDrive
10 13 (3.63%) Virtual Private Cloud
11 12 (3.35%) AWS Lambda
11 12 (3.35%) IaaS
11 12 (3.35%) SaaS
11 12 (3.35%) Serverless
12 11 (3.07%) AWS CodePipeline
12 11 (3.07%) Power Platform
Communications & Networking
1 39 (10.89%) DNS
2 30 (8.38%) Firewall
3 26 (7.26%) DHCP
4 15 (4.19%) VPN
5 14 (3.91%) Wi-Fi
6 13 (3.63%) SAN
7 12 (3.35%) Network Security
8 11 (3.07%) LAN
9 9 (2.51%) WAN
10 8 (2.23%) Kerberos
10 8 (2.23%) Wireless
11 7 (1.96%) NAS
11 7 (1.96%) TCP/IP
11 7 (1.96%) VLAN
12 6 (1.68%) Cisco IOS
13 4 (1.12%) MPLS
14 3 (0.84%) HTTP
14 3 (0.84%) Internet
14 3 (0.84%) NGFW
15 2 (0.56%) FTP
Database & Business Intelligence
1 15 (4.19%) SQL Server
2 12 (3.35%) Data Warehouse
3 11 (3.07%) Power BI
4 10 (2.79%) MySQL
5 9 (2.51%) Oracle Database
6 8 (2.23%) Metadata
7 7 (1.96%) Relational Database
8 6 (1.68%) Db2
9 5 (1.40%) Metadata Repository
9 5 (1.40%) SAP HANA
10 3 (0.84%) Data Lake
10 3 (0.84%) NoSQL
10 3 (0.84%) Pentaho
10 3 (0.84%) SQL Server Integration Services
10 3 (0.84%) Tableau
11 2 (0.56%) KDB
11 2 (0.56%) MaxDB
11 2 (0.56%) Oracle BI Publisher
11 2 (0.56%) Oracle Reports
11 2 (0.56%) SQL Server Analysis Services
Development Applications
1 61 (17.04%) JIRA
2 16 (4.47%) Jenkins
3 13 (3.63%) Bitbucket
3 13 (3.63%) GitLab
4 11 (3.07%) Git
5 4 (1.12%) Jaeger
5 4 (1.12%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
General
1 151 (42.18%) Social Skills
2 76 (21.23%) Finance
3 50 (13.97%) Analytical Skills
4 38 (10.61%) Public Sector
5 28 (7.82%) Banking
6 15 (4.19%) Legal
7 14 (3.91%) Documentation Skills
8 11 (3.07%) Retail
8 11 (3.07%) Telecoms
9 9 (2.51%) Organisational Skills
10 8 (2.23%) Influencing Skills
10 8 (2.23%) Law
11 5 (1.40%) Front Office
11 5 (1.40%) Military
12 4 (1.12%) Financial Institution
12 4 (1.12%) Local Government
12 4 (1.12%) Police
13 3 (0.84%) Inclusion and Diversity
14 2 (0.56%) General Ledger
14 2 (0.56%) Presentation Skills
Job Titles
1 43 (12.01%) Support Engineer
2 34 (9.50%) Service Manager
3 31 (8.66%) Analyst
4 27 (7.54%) Architect
5 26 (7.26%) Senior
6 25 (6.98%) Lead
7 23 (6.42%) Incident Manager
8 21 (5.87%) IT Support
9 20 (5.59%) Infrastructure Engineer
10 16 (4.47%) IT Engineer
10 16 (4.47%) Major Incident Manager
11 15 (4.19%) Administrator
11 15 (4.19%) Consultant
12 14 (3.91%) Developer
12 14 (3.91%) IT Support Engineer
13 12 (3.35%) Scrum Master
14 11 (3.07%) Cloud Engineer
14 11 (3.07%) Network Engineer
14 11 (3.07%) Solutions Architect
15 10 (2.79%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (3.91%) Middleware
2 10 (2.79%) REST
3 9 (2.51%) .NET
3 9 (2.51%) AWS CDK
3 9 (2.51%) LDAP
3 9 (2.51%) Microsoft Graph
4 8 (2.23%) Web Services
5 7 (1.96%) CSS
5 7 (1.96%) XML
6 6 (1.68%) SAP Basis
7 5 (1.40%) Software Packaging
7 5 (1.40%) Spring
8 4 (1.12%) AngularJS
8 4 (1.12%) FIDO
8 4 (1.12%) Jakarta EE
8 4 (1.12%) jQuery
8 4 (1.12%) Loki
8 4 (1.12%) OpenTelemetry
8 4 (1.12%) Sass
8 4 (1.12%) Spring MVC
Miscellaneous
1 23 (6.42%) Product Ownership
2 22 (6.15%) Onboarding
3 20 (5.59%) CMDB
4 19 (5.31%) Data Centre
5 13 (3.63%) Data Protection Act
5 13 (3.63%) Distributed Systems
6 12 (3.35%) Analytical Mindset
6 12 (3.35%) PKI
7 11 (3.07%) Mainframe
8 9 (2.51%) Management Information System
8 9 (2.51%) Private Cloud
8 9 (2.51%) Security Posture
9 8 (2.23%) Hybrid Cloud
9 8 (2.23%) Smartphone
10 7 (1.96%) Clustering
10 7 (1.96%) Enterprise Software
10 7 (1.96%) Replication
11 6 (1.68%) Cloud Native
12 4 (1.12%) Distributed Computing
12 4 (1.12%) Public Cloud
Operating Systems
1 89 (24.86%) Windows
2 54 (15.08%) Linux
3 25 (6.98%) Windows Server
4 21 (5.87%) Unix
5 12 (3.35%) Red Hat Enterprise Linux
6 9 (2.51%) zOS
7 8 (2.23%) Android
8 7 (1.96%) Windows Server 2019
9 6 (1.68%) Windows 10
10 4 (1.12%) Windows Server 2012
11 2 (0.56%) Apple iOS
11 2 (0.56%) Windows 7
11 2 (0.56%) Windows Server 2016
11 2 (0.56%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 174 (48.60%) ITIL
2 109 (30.45%) ITSM
3 104 (29.05%) Service Management
4 101 (28.21%) Change Management
5 92 (25.70%) Continuous Improvement
6 85 (23.74%) Incident Management
7 82 (22.91%) Stakeholder Management
8 79 (22.07%) Agile
9 71 (19.83%) Root Cause Analysis
10 60 (16.76%) Problem-Solving
11 58 (16.20%) DevOps
12 56 (15.64%) Service Delivery
13 43 (12.01%) CI/CD
13 43 (12.01%) Decision-Making
14 35 (9.78%) Incident Response
15 32 (8.94%) Stakeholder Engagement
16 31 (8.66%) Scrum
17 29 (8.10%) Major Incident Management
18 28 (7.82%) Customer Service
19 27 (7.54%) Infrastructure as Code
Programming Languages
1 39 (10.89%) SQL
2 33 (9.22%) PowerShell
3 32 (8.94%) Python
4 22 (6.15%) Java
5 20 (5.59%) Bash
6 13 (3.63%) C#
7 10 (2.79%) JavaScript
8 8 (2.23%) PL/SQL
9 6 (1.68%) T-SQL
10 5 (1.40%) JCL
11 4 (1.12%) Go
11 4 (1.12%) Shell Script
12 2 (0.56%) Bicep
12 2 (0.56%) Perl
12 2 (0.56%) PHP
12 2 (0.56%) REXX
13 1 (0.28%) Jython
13 1 (0.28%) Kusto Query Language
13 1 (0.28%) SOQL
13 1 (0.28%) TypeScript
Qualifications
1 122 (34.08%) Security Cleared
2 94 (26.26%) SC Cleared
3 37 (10.34%) DV Cleared
4 34 (9.50%) Degree
5 16 (4.47%) ITIL Certification
6 12 (3.35%) BPSS Clearance
7 11 (3.07%) SAFe Agilist
8 9 (2.51%) AWS Certified Cloud Practitioner
9 8 (2.23%) Cisco Certification
10 7 (1.96%) CCNA
11 6 (1.68%) ITIL Foundation Certificate
11 6 (1.68%) Master's Degree
11 6 (1.68%) Microsoft Certification
12 5 (1.40%) CISSP
12 5 (1.40%) Computer Science Degree
12 5 (1.40%) MCSE
12 5 (1.40%) PMI Certification
12 5 (1.40%) VMware Certified Professional (VCP)
13 4 (1.12%) CCNP
13 4 (1.12%) RHCA
Quality Assurance & Compliance
1 51 (14.25%) SLA
2 14 (3.91%) ISO/IEC 27001
3 9 (2.51%) Data Quality
4 8 (2.23%) PCI DSS
5 7 (1.96%) Cyber Essentials
5 7 (1.96%) GDPR
6 6 (1.68%) NIST
7 5 (1.40%) GRC
8 4 (1.12%) QA
9 3 (0.84%) Actionable Recommendations
10 2 (0.56%) ISO/IEC 20000
10 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 2 (0.56%) Sarbanes-Oxley
11 1 (0.28%) Accessibility
11 1 (0.28%) COBIT
11 1 (0.28%) Disclosure Scotland
11 1 (0.28%) ISO 22301
11 1 (0.28%) ISO 9001
11 1 (0.28%) NCSC
11 1 (0.28%) WCAG
System Software
1 63 (17.60%) Active Directory
2 24 (6.70%) VMware Infrastructure
3 18 (5.03%) Docker
4 17 (4.75%) NFS
5 10 (2.79%) VMware ESXi
6 9 (2.51%) Hyper-V
7 5 (1.40%) Time Sharing Option
7 5 (1.40%) vSphere
8 4 (1.12%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) VMware Workstation
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) RACF
Systems Management
1 23 (6.42%) Terraform
2 19 (5.31%) SCCM
3 18 (5.03%) Microsoft Intune
4 16 (4.47%) Kubernetes
5 14 (3.91%) Ansible
6 10 (2.79%) vCenter Server
7 8 (2.23%) Grafana
8 6 (1.68%) Prometheus
8 6 (1.68%) Red Hat Satellite
8 6 (1.68%) SCOM
9 5 (1.40%) CA Single Sign-On
9 5 (1.40%) Cisco Prime
9 5 (1.40%) Podman
9 5 (1.40%) Tivoli Storage Manager
10 4 (1.12%) Istio
10 4 (1.12%) Single Sign-On
11 3 (0.84%) Active Directory Federation Services
11 3 (0.84%) Rancher
12 2 (0.56%) Avamar
12 2 (0.56%) CASB
Vendors
1 82 (22.91%) ServiceNow
2 59 (16.48%) Microsoft
3 32 (8.94%) VMware
4 27 (7.54%) Oracle
5 24 (6.70%) Cisco
6 23 (6.42%) Remedy
7 13 (3.63%) Broadcom
7 13 (3.63%) SAP
8 12 (3.35%) IBM
9 10 (2.79%) Salesforce
9 10 (2.79%) Splunk
10 9 (2.51%) Citrix
10 9 (2.51%) HP
10 9 (2.51%) Red Hat
11 8 (2.23%) SolarWinds
12 7 (1.96%) Brocade
12 7 (1.96%) Dell
12 7 (1.96%) Denodo
12 7 (1.96%) Sybase
13 6 (1.68%) Canon