Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 2 July 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Jul 2026
Same period 2025 Same period 2024
Rank 341 263 265
Rank change year-on-year -78 +2 -8
Contract jobs citing Problem Management 347 308 380
As % of all contract jobs in the UK 0.67% 0.99% 0.88%
As % of the Processes & Methodologies category 0.79% 1.09% 1.03%
Number of daily rates quoted 219 188 227
10th Percentile £263 £311 £325
25th Percentile £400 £373 £410
Median daily rate (50th Percentile) £488 £450 £475
Median % change year-on-year +8.33% -5.26% -5.00%
75th Percentile £577 £538 £534
90th Percentile £671 £600 £603
UK excluding London median daily rate £475 £448 £493
% change year-on-year +6.15% -9.23% +4.89%
Number of hourly rates quoted 18 15 32
10th Percentile £18.71 - -
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £22.48 £24.00 £25.00
Median % change year-on-year -6.32% -4.00% +83.02%
75th Percentile £55.38 £45.25 £25.38
90th Percentile £67.84 £47.35 £39.10
UK excluding London median hourly rate £55.25 £24.00 £25.00
% change year-on-year +130.21% -4.00% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 43,739 28,136 37,017
As % of all contract IT jobs advertised in the UK 84.99% 90.86% 85.29%
Number of daily rates quoted 27,189 17,763 23,600
10th Percentile £325 £300 £300
25th Percentile £415 £405 £413
Median daily rate (50th Percentile) £515 £505 £525
Median % change year-on-year +2.08% -3.90% -4.55%
75th Percentile £621 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,627 1,381 2,550
10th Percentile £14.82 £14.20 £12.75
25th Percentile £20.00 £17.61 £16.06
Median hourly rate £43.96 £25.15 £37.50
Median % change year-on-year +74.79% -32.93% +3.45%
75th Percentile £68.00 £53.95 £61.30
90th Percentile £81.25 £70.00 £72.50
UK excluding London median hourly rate £43.96 £25.00 £38.12
% change year-on-year +75.84% -34.42% +8.91%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 2 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 2 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 2 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -61 313 £488 +8.33% 122
UK excluding London -95 209 £475 +6.15% 97
London -50 115 £500 +5.26% 40
Work from Home -36 105 £488 +8.33% 45
North of England -76 66 £500 +33.33% 28
Midlands -15 62 £463 +2.10% 15
West Midlands -25 60 £469 +4.40% 8
Yorkshire -30 40 £500 +32.45% 9
South East -44 32 £450 -10.00% 29
South West -20 28 £400 -9.86% 7
North West -68 25 £401 +23.38% 17
Scotland -24 19 £500 +11.11% 4
East of England -28 6 £400 -11.11% 10
Wales -12 4 £750 +100.00% 4
East Midlands -17 2 £163 -75.00% 7
North East -30 1 £400 -4.99% 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.05%) Confluence
2 19 (5.48%) SharePoint
3 11 (3.17%) SAS
4 6 (1.73%) Microsoft Exchange
5 4 (1.15%) Adobe Experience Manager
5 4 (1.15%) IIS
5 4 (1.15%) Oracle Self-Service HR
6 3 (0.86%) NetWeaver
6 3 (0.86%) Oracle Workflow
7 2 (0.58%) Apache
7 2 (0.58%) ArcGIS
7 2 (0.58%) Oracle Spatial
8 1 (0.29%) CMS
8 1 (0.29%) Headless CMS
8 1 (0.29%) IBM HTTP Server
8 1 (0.29%) WebSphere
8 1 (0.29%) WebSphere Application Server
Applications
1 20 (5.76%) Microsoft Office
2 11 (3.17%) Microsoft Excel
3 2 (0.58%) MS Visio
4 1 (0.29%) Chatbot
Business Applications
1 18 (5.19%) Remedy ITSM
2 5 (1.44%) SAP S/4HANA
3 3 (0.86%) Oracle Assets
3 3 (0.86%) Oracle Cash Management
3 3 (0.86%) Oracle Payables
3 3 (0.86%) Oracle Procure-to-Pay
3 3 (0.86%) Oracle Receivables
4 2 (0.58%) NetSuite
5 1 (0.29%) iTrent
5 1 (0.29%) Oracle General Ledger
5 1 (0.29%) Primavera
5 1 (0.29%) SAP ERP
Cloud Services
1 67 (19.31%) Azure
2 54 (15.56%) Entra ID
3 43 (12.39%) Microsoft 365
4 39 (11.24%) AWS
5 22 (6.34%) GitHub
6 20 (5.76%) Azure DevOps
7 16 (4.61%) GitHub Actions
7 16 (4.61%) OneDrive
8 15 (4.32%) Amazon CloudWatch
9 14 (4.03%) Amazon EC2
9 14 (4.03%) Amazon S3
10 13 (3.75%) Amazon EKS
10 13 (3.75%) Power Platform
10 13 (3.75%) Serverless
10 13 (3.75%) Virtual Private Cloud
11 12 (3.46%) Amazon ECS
11 12 (3.46%) AWS Lambda
11 12 (3.46%) Microsoft Copilot
12 11 (3.17%) AWS CodePipeline
13 10 (2.88%) IaaS
Communications & Networking
1 28 (8.07%) DNS
2 27 (7.78%) Firewall
3 20 (5.76%) DHCP
4 16 (4.61%) VPN
5 11 (3.17%) Network Security
5 11 (3.17%) SAN
5 11 (3.17%) Wi-Fi
6 10 (2.88%) LAN
6 10 (2.88%) WAN
7 9 (2.59%) Wireless
8 7 (2.02%) VLAN
9 6 (1.73%) Cisco IOS
9 6 (1.73%) Kerberos
9 6 (1.73%) MPLS
9 6 (1.73%) SD-WAN
10 5 (1.44%) NAS
11 4 (1.15%) Cisco Nexus
12 3 (0.86%) Internet
12 3 (0.86%) NGFW
12 3 (0.86%) TCP/IP
Database & Business Intelligence
1 13 (3.75%) Power BI
2 10 (2.88%) Data Warehouse
2 10 (2.88%) SQL Server
3 8 (2.31%) Metadata
3 8 (2.31%) Oracle Database
4 7 (2.02%) MySQL
4 7 (2.02%) Relational Database
5 5 (1.44%) Metadata Repository
5 5 (1.44%) SAP HANA
6 4 (1.15%) PostgreSQL
7 3 (0.86%) Data Lake
7 3 (0.86%) Db2
7 3 (0.86%) NoSQL
7 3 (0.86%) Oracle BI Publisher
7 3 (0.86%) Pentaho
7 3 (0.86%) SQL Server Integration Services
7 3 (0.86%) Tableau
8 2 (0.58%) KDB
8 2 (0.58%) MaxDB
8 2 (0.58%) SQL Server Analysis Services
Development Applications
1 64 (18.44%) JIRA
2 16 (4.61%) Jenkins
3 13 (3.75%) Bitbucket
4 12 (3.46%) Git
4 12 (3.46%) GitLab
5 4 (1.15%) Jaeger
5 4 (1.15%) Maven
6 1 (0.29%) Artifactory
6 1 (0.29%) Cypress.io
6 1 (0.29%) Introscope
6 1 (0.29%) MSI
General
1 142 (40.92%) Social Skills
2 84 (24.21%) Finance
3 46 (13.26%) Analytical Skills
4 40 (11.53%) Public Sector
5 25 (7.20%) Banking
6 19 (5.48%) Legal
7 14 (4.03%) Documentation Skills
8 11 (3.17%) Law
8 11 (3.17%) Retail
9 7 (2.02%) Organisational Skills
10 6 (1.73%) Military
11 5 (1.44%) Influencing Skills
11 5 (1.44%) Telecoms
12 4 (1.15%) Financial Institution
12 4 (1.15%) Police
13 3 (0.86%) Front Office
13 3 (0.86%) General Ledger
14 2 (0.58%) Corporate Banking
14 2 (0.58%) Games
14 2 (0.58%) Local Government
Job Titles
1 37 (10.66%) Service Manager
1 37 (10.66%) Support Engineer
2 34 (9.80%) Analyst
3 23 (6.63%) Architect
4 22 (6.34%) Lead
4 22 (6.34%) Senior
5 21 (6.05%) IT Support
6 19 (5.48%) Incident Manager
7 17 (4.90%) Infrastructure Engineer
8 16 (4.61%) Consultant
8 16 (4.61%) IT Engineer
9 15 (4.32%) Administrator
10 14 (4.03%) Developer
10 14 (4.03%) IT Support Engineer
11 13 (3.75%) Major Incident Manager
12 12 (3.46%) Delivery Manager
12 12 (3.46%) Scrum Master
13 11 (3.17%) Network Engineer
14 9 (2.59%) Solutions Architect
14 9 (2.59%) Support Analyst
Libraries, Frameworks & Software Standards
1 15 (4.32%) Microsoft Graph
2 12 (3.46%) Middleware
3 9 (2.59%) .NET
3 9 (2.59%) AWS CDK
4 8 (2.31%) REST
5 7 (2.02%) Spring
6 6 (1.73%) LDAP
6 6 (1.73%) SAP Basis
6 6 (1.73%) Software Packaging
7 5 (1.44%) XML
8 4 (1.15%) AngularJS
8 4 (1.15%) Bootstrap
8 4 (1.15%) CSS
8 4 (1.15%) J2EE
8 4 (1.15%) jQuery
8 4 (1.15%) OpenTelemetry
8 4 (1.15%) Oracle Fusion
8 4 (1.15%) Sass
8 4 (1.15%) Spring MVC
8 4 (1.15%) Web Services
Miscellaneous
1 21 (6.05%) Product Ownership
2 18 (5.19%) CMDB
2 18 (5.19%) Onboarding
3 17 (4.90%) Data Centre
4 12 (3.46%) Analytical Mindset
4 12 (3.46%) Data Protection Act
5 11 (3.17%) Distributed Systems
5 11 (3.17%) Management Information System
6 10 (2.88%) PKI
6 10 (2.88%) Security Posture
7 9 (2.59%) Hybrid Cloud
7 9 (2.59%) Smartphone
8 8 (2.31%) Mainframe
9 7 (2.02%) Clustering
9 7 (2.02%) Enterprise Software
9 7 (2.02%) Private Cloud
10 6 (1.73%) Replication
11 5 (1.44%) Cloud Native
12 4 (1.15%) Distributed Computing
12 4 (1.15%) Self-Motivation
Operating Systems
1 75 (21.61%) Windows
2 51 (14.70%) Linux
3 22 (6.34%) Windows Server
4 19 (5.48%) Unix
5 11 (3.17%) Red Hat Enterprise Linux
6 9 (2.59%) Android
6 9 (2.59%) zOS
7 5 (1.44%) Windows 10
7 5 (1.44%) Windows Server 2019
8 4 (1.15%) Windows Server 2012
9 3 (0.86%) Apple iOS
9 3 (0.86%) Windows 7
9 3 (0.86%) Windows XP
10 2 (0.58%) Ubuntu
10 2 (0.58%) Windows Server 2016
11 1 (0.29%) AIX
Processes & Methodologies
1 162 (46.69%) ITIL
2 105 (30.26%) ITSM
3 97 (27.95%) Change Management
4 95 (27.38%) Service Management
5 90 (25.94%) Continuous Improvement
6 74 (21.33%) Incident Management
7 73 (21.04%) Agile
8 72 (20.75%) Root Cause Analysis
8 72 (20.75%) Stakeholder Management
9 58 (16.71%) DevOps
9 58 (16.71%) Problem-Solving
10 54 (15.56%) Service Delivery
11 44 (12.68%) Decision-Making
12 41 (11.82%) CI/CD
13 33 (9.51%) Incident Response
13 33 (9.51%) Stakeholder Engagement
14 28 (8.07%) Scrum
15 27 (7.78%) Customer Service
16 26 (7.49%) Infrastructure as Code
17 25 (7.20%) Runbook
Programming Languages
1 37 (10.66%) SQL
2 36 (10.37%) PowerShell
3 29 (8.36%) Python
4 19 (5.48%) Java
5 18 (5.19%) Bash
6 15 (4.32%) C#
7 8 (2.31%) PL/SQL
8 7 (2.02%) JavaScript
9 5 (1.44%) JCL
10 4 (1.15%) Go
10 4 (1.15%) T-SQL
11 3 (0.86%) Shell Script
12 2 (0.58%) Perl
12 2 (0.58%) PHP
12 2 (0.58%) REXX
12 2 (0.58%) TypeScript
13 1 (0.29%) Apex Code
13 1 (0.29%) Jython
13 1 (0.29%) Korn
13 1 (0.29%) SOQL
Qualifications
1 128 (36.89%) Security Cleared
2 100 (28.82%) SC Cleared
3 37 (10.66%) DV Cleared
4 30 (8.65%) Degree
5 15 (4.32%) ITIL Certification
6 11 (3.17%) SAFe Agilist
7 9 (2.59%) AWS Certified Cloud Practitioner
8 7 (2.02%) BPSS Clearance
8 7 (2.02%) Cisco Certification
9 6 (1.73%) CCNA
9 6 (1.73%) Master's Degree
10 5 (1.44%) Microsoft Certification
10 5 (1.44%) PMI Certification
11 4 (1.15%) CCNP
11 4 (1.15%) ITIL Foundation Certificate
11 4 (1.15%) MCSE
11 4 (1.15%) PMP
11 4 (1.15%) VMware Certified Professional (VCP)
12 3 (0.86%) CISSP
12 3 (0.86%) RHCA
Quality Assurance & Compliance
1 51 (14.70%) SLA
2 13 (3.75%) ISO/IEC 27001
3 8 (2.31%) Data Quality
3 8 (2.31%) GDPR
3 8 (2.31%) PCI DSS
4 6 (1.73%) Cyber Essentials
4 6 (1.73%) NIST
5 5 (1.44%) GRC
6 3 (0.86%) Actionable Recommendations
6 3 (0.86%) QA
6 3 (0.86%) Sarbanes-Oxley
7 2 (0.58%) ISO/IEC 20000
7 2 (0.58%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.29%) Accessibility
8 1 (0.29%) COBIT
8 1 (0.29%) Disclosure Scotland
8 1 (0.29%) ISO 22301
8 1 (0.29%) ISO 9001
8 1 (0.29%) SOC 2
8 1 (0.29%) WCAG
System Software
1 61 (17.58%) Active Directory
2 19 (5.48%) VMware Infrastructure
3 18 (5.19%) Docker
4 15 (4.32%) NFS
5 8 (2.31%) Hyper-V
6 6 (1.73%) VMware ESXi
7 5 (1.44%) Time Sharing Option
8 4 (1.15%) Virtual Machines
9 3 (0.86%) Firmware
9 3 (0.86%) vSphere
10 2 (0.58%) Oracle RAC
10 2 (0.58%) VMware Workstation
10 2 (0.58%) XenApp
10 2 (0.58%) XenDesktop
11 1 (0.29%) Active Directory Lightweight Directory Services
11 1 (0.29%) BitLocker
11 1 (0.29%) UAG
11 1 (0.29%) VMware NSX
Systems Management
1 22 (6.34%) Terraform
2 19 (5.48%) SCCM
3 16 (4.61%) Microsoft Intune
4 13 (3.75%) Ansible
4 13 (3.75%) Kubernetes
5 8 (2.31%) Grafana
6 7 (2.02%) Cisco Prime
7 6 (1.73%) Prometheus
7 6 (1.73%) Red Hat Satellite
7 6 (1.73%) vCenter Server
8 5 (1.44%) Tivoli Storage Manager
9 4 (1.15%) Istio
9 4 (1.15%) Podman
9 4 (1.15%) SCOM
9 4 (1.15%) Single Sign-On
10 3 (0.86%) Active Directory Federation Services
10 3 (0.86%) CA Single Sign-On
10 3 (0.86%) Jamf Pro
10 3 (0.86%) Rancher
11 2 (0.58%) NetBackup
Vendors
1 79 (22.77%) ServiceNow
2 61 (17.58%) Microsoft
3 25 (7.20%) Remedy
4 24 (6.92%) Cisco
4 24 (6.92%) Oracle
5 23 (6.63%) VMware
6 12 (3.46%) SAP
7 11 (3.17%) Broadcom
7 11 (3.17%) IBM
8 10 (2.88%) Splunk
9 9 (2.59%) Red Hat
9 9 (2.59%) Salesforce
10 8 (2.31%) Dell
10 8 (2.31%) SolarWinds
11 7 (2.02%) BMC
11 7 (2.02%) Brocade
11 7 (2.02%) Denodo
12 6 (1.73%) Canon
12 6 (1.73%) Citrix
12 6 (1.73%) Dynatrace