Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 23 September 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Sep 2026
Same period 2025 Same period 2024
Rank 348 277 318
Rank change year-on-year -71 +41 -66
Contract jobs citing Problem Management 375 308 258
As % of all contract jobs in the UK 0.68% 0.94% 0.68%
As % of the Processes & Methodologies category 0.81% 1.04% 0.80%
Number of daily rates quoted 239 168 164
10th Percentile £260 £303 £327
25th Percentile £400 £365 £425
Median daily rate (50th Percentile) £490 £450 £480
Median % change year-on-year +8.89% -6.15% -4.10%
75th Percentile £556 £538 £551
90th Percentile £675 £604 £634
UK excluding London median daily rate £500 £450 £485
% change year-on-year +11.11% -7.21% -3.01%
Number of hourly rates quoted 24 20 6
10th Percentile £16.79 £15.50 £31.50
25th Percentile £21.70 £16.84 £41.53
Median hourly rate £25.47 £18.90 £56.75
Median % change year-on-year +34.77% -66.70% +315.41%
75th Percentile £58.58 £25.02 £58.27
90th Percentile £67.84 £47.12 £79.25
UK excluding London median hourly rate £25.47 £17.79 £56.75
% change year-on-year +43.14% -68.65% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,309 29,588 32,312
As % of all contract IT jobs advertised in the UK 84.42% 90.49% 85.74%
Number of daily rates quoted 28,063 18,372 19,750
10th Percentile £325 £300 £308
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £627 £625 £638
90th Percentile £731 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,189 1,818 1,403
10th Percentile £13.81 £14.25 £15.00
25th Percentile £17.25 £17.30 £20.00
Median hourly rate £40.00 £25.15 £43.00
Median % change year-on-year +59.05% -41.51% -
75th Percentile £67.25 £43.75 £65.00
90th Percentile £78.75 £65.25 £74.70
UK excluding London median hourly rate £40.00 £22.32 £43.00
% change year-on-year +79.25% -48.10% +1.18%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 23 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 23 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 23 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -50 328 £488 +4.17% 336
UK excluding London -81 213 £500 +11.11% 263
London -51 127 £450 -10.00% 123
Work from Home -71 85 £500 +8.11% 142
Midlands -16 63 £475 +18.16% 32
North of England -92 63 £475 +5.56% 75
West Midlands -13 49 £482 +19.96% 24
South East -42 43 £538 +4.88% 51
Yorkshire -36 34 £500 +11.11% 23
North West -73 28 £445 +18.67% 43
Scotland -22 22 £510 +9.80% 14
East Midlands -13 14 £425 -34.62% 8
East of England -27 13 £800 +60.00% 28
South West -40 12 £350 -33.33% 17
Wales -10 4 £750 +100.00% 12
North East -38 1 £400 -38.46% 9

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.33%) Confluence
2 15 (4.00%) SharePoint
3 14 (3.73%) Microsoft Exchange
4 11 (2.93%) SAS
5 6 (1.60%) CMS
6 4 (1.07%) Apache Airflow
7 3 (0.80%) IIS
7 3 (0.80%) WebSphere
8 2 (0.53%) NetWeaver
8 2 (0.53%) Smallworld
9 1 (0.27%) Appian
9 1 (0.27%) CICS
9 1 (0.27%) Exchange Server 2010
9 1 (0.27%) HCL Notes
9 1 (0.27%) IBM Transformation Extender
Applications
1 27 (7.20%) Microsoft Office
2 11 (2.93%) Microsoft Excel
3 2 (0.53%) MS Visio
4 1 (0.27%) Chatbot
4 1 (0.27%) Maple
Business Applications
1 13 (3.47%) Remedy ITSM
2 2 (0.53%) SAP BRIM
2 2 (0.53%) SAP FI
2 2 (0.53%) SAP FI-CA
2 2 (0.53%) SAP S/4HANA
3 1 (0.27%) iTrent
3 1 (0.27%) Oracle BRM
3 1 (0.27%) Oracle ERP
3 1 (0.27%) Oracle Financials
3 1 (0.27%) Oracle Procure-to-Pay
3 1 (0.27%) Primavera
3 1 (0.27%) SAP BPC
3 1 (0.27%) SAP ERP
3 1 (0.27%) SAP FS
3 1 (0.27%) SAP HCM
3 1 (0.27%) SAP MM
3 1 (0.27%) SAP Oil and Gas
3 1 (0.27%) SAP PSCD
3 1 (0.27%) SAP WM
3 1 (0.27%) Unit4 Business World
Cloud Services
1 84 (22.40%) Azure
2 55 (14.67%) AWS
3 50 (13.33%) Microsoft 365
4 41 (10.93%) Entra ID
5 22 (5.87%) GitHub
6 17 (4.53%) OneDrive
7 16 (4.27%) Power Platform
8 15 (4.00%) Amazon EKS
8 15 (4.00%) GitHub Actions
9 13 (3.47%) Amazon CloudWatch
9 13 (3.47%) Amazon EC2
9 13 (3.47%) Amazon S3
9 13 (3.47%) GCP
9 13 (3.47%) SaaS
10 12 (3.20%) Azure DevOps
11 11 (2.93%) AWS CloudFormation
11 11 (2.93%) Serverless
11 11 (2.93%) Virtual Private Cloud
12 10 (2.67%) Amazon ECS
12 10 (2.67%) AWS Lambda
Communications & Networking
1 54 (14.40%) DNS
2 34 (9.07%) DHCP
3 29 (7.73%) Firewall
4 20 (5.33%) VPN
5 17 (4.53%) SAN
6 16 (4.27%) TCP/IP
6 16 (4.27%) WAN
7 15 (4.00%) Network Security
7 15 (4.00%) Wireless
8 13 (3.47%) Wi-Fi
9 12 (3.20%) LAN
10 8 (2.13%) Kerberos
10 8 (2.13%) VLAN
11 7 (1.87%) NAS
12 6 (1.60%) Cisco IOS
13 5 (1.33%) SD-WAN
14 4 (1.07%) H.323
14 4 (1.07%) HTTP
14 4 (1.07%) VoIP
15 2 (0.53%) Internet
Database & Business Intelligence
1 29 (7.73%) SQL Server
2 16 (4.27%) Power BI
3 13 (3.47%) Data Warehouse
4 10 (2.67%) Data Lake
4 10 (2.67%) Metadata
4 10 (2.67%) NoSQL
5 9 (2.40%) Pentaho
6 7 (1.87%) Db2
6 7 (1.87%) MySQL
7 6 (1.60%) Relational Database
7 6 (1.60%) SQL Server Integration Services
8 4 (1.07%) Amazon Redshift
8 4 (1.07%) PostgreSQL
9 3 (0.80%) Amazon RDS
9 3 (0.80%) Oracle Database
9 3 (0.80%) Oracle Reports
10 2 (0.53%) BusinessObjects
10 2 (0.53%) KDB
10 2 (0.53%) SQL Server Analysis Services
10 2 (0.53%) SQL Server Reporting Services
Development Applications
1 40 (10.67%) JIRA
2 14 (3.73%) GitLab
2 14 (3.73%) Jenkins
3 12 (3.20%) Git
4 9 (2.40%) Bitbucket
5 4 (1.07%) SonarQube
6 1 (0.27%) Jaeger
6 1 (0.27%) MSI
6 1 (0.27%) Postman
6 1 (0.27%) Sonatype Nexus
6 1 (0.27%) SQL Server Management Studio (SSMS)
6 1 (0.27%) Team Foundation Server
6 1 (0.27%) tSQLt
General
1 169 (45.07%) Social Skills
2 70 (18.67%) Finance
3 53 (14.13%) Analytical Skills
4 38 (10.13%) Public Sector
5 26 (6.93%) Banking
6 15 (4.00%) Influencing Skills
7 14 (3.73%) Organisational Skills
8 13 (3.47%) Documentation Skills
8 13 (3.47%) Telecoms
9 11 (2.93%) Front Office
9 11 (2.93%) Legal
10 7 (1.87%) Law
11 5 (1.33%) Corporate Banking
11 5 (1.33%) Retail
12 4 (1.07%) Inclusion and Diversity
12 4 (1.07%) Police
13 3 (0.80%) Financial Institution
13 3 (0.80%) Local Government
13 3 (0.80%) Military
13 3 (0.80%) Presentation Skills
Job Titles
1 53 (14.13%) Support Engineer
2 37 (9.87%) Analyst
3 32 (8.53%) Architect
4 27 (7.20%) Lead
5 23 (6.13%) Cloud Engineer
6 22 (5.87%) Senior
7 20 (5.33%) Incident Manager
7 20 (5.33%) Infrastructure Engineer
7 20 (5.33%) Service Manager
8 16 (4.27%) Consultant
9 15 (4.00%) Administrator
9 15 (4.00%) Applications Support
10 14 (3.73%) Major Incident Manager
11 12 (3.20%) Cloud Architect
11 12 (3.20%) Developer
11 12 (3.20%) IT Engineer
12 11 (2.93%) IT Support
13 10 (2.67%) Network Engineer
13 10 (2.67%) Server Engineer
14 9 (2.40%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 24 (6.40%) Terraform
2 17 (4.53%) Middleware
3 16 (4.27%) REST
4 12 (3.20%) .NET
5 9 (2.40%) LDAP
6 8 (2.13%) JSON
6 8 (2.13%) Microsoft Graph
7 7 (1.87%) Software Packaging
7 7 (1.87%) Web Services
7 7 (1.87%) XML
8 6 (1.60%) AWS CDK
8 6 (1.60%) SOAP
9 5 (1.33%) Ajax
9 5 (1.33%) CSS
9 5 (1.33%) Django
9 5 (1.33%) Flask
9 5 (1.33%) HTML
9 5 (1.33%) OpenTelemetry
10 4 (1.07%) OAuth
10 4 (1.07%) pytest
Miscellaneous
1 28 (7.47%) Onboarding
2 19 (5.07%) Data Centre
3 17 (4.53%) Product Ownership
4 15 (4.00%) Distributed Systems
5 14 (3.73%) Cloud Native
6 13 (3.47%) Data Protection Act
6 13 (3.47%) PKI
7 12 (3.20%) Analytical Mindset
8 11 (2.93%) Management Information System
9 10 (2.67%) CMDB
9 10 (2.67%) Enterprise Software
9 10 (2.67%) Public Cloud
10 9 (2.40%) Autonomous Agent
10 9 (2.40%) Mainframe
11 8 (2.13%) Smartphone
12 6 (1.60%) Security Posture
13 5 (1.33%) Private Cloud
14 4 (1.07%) Clustering
14 4 (1.07%) Enterprise Storage
14 4 (1.07%) Hybrid Cloud
Operating Systems
1 114 (30.40%) Windows
2 52 (13.87%) Linux
3 43 (11.47%) Windows Server
4 16 (4.27%) Unix
4 16 (4.27%) Windows 10
5 13 (3.47%) Android
5 13 (3.47%) Red Hat Enterprise Linux
5 13 (3.47%) Windows Server 2019
6 7 (1.87%) Apple iOS
7 5 (1.33%) Windows 7
7 5 (1.33%) zOS
8 4 (1.07%) Mac OS
9 3 (0.80%) Windows Server 2012
10 2 (0.53%) Windows Server 2016
10 2 (0.53%) Windows XP
11 1 (0.27%) SUSE
11 1 (0.27%) SUSE Linux Enterprise Server
Processes & Methodologies
1 173 (46.13%) ITIL
2 123 (32.80%) Continuous Improvement
3 113 (30.13%) ITSM
4 111 (29.60%) Service Management
5 103 (27.47%) Stakeholder Management
6 94 (25.07%) Change Management
7 89 (23.73%) Incident Management
8 85 (22.67%) Root Cause Analysis
9 80 (21.33%) Agile
10 74 (19.73%) Problem-Solving
11 70 (18.67%) Service Delivery
12 55 (14.67%) DevOps
13 53 (14.13%) CI/CD
14 50 (13.33%) Runbook
15 40 (10.67%) Decision-Making
15 40 (10.67%) Observability
16 36 (9.60%) Migration
17 35 (9.33%) Incident Response
17 35 (9.33%) Infrastructure Engineering
18 33 (8.80%) Infrastructure as Code
Programming Languages
1 58 (15.47%) Python
2 48 (12.80%) PowerShell
2 48 (12.80%) SQL
3 31 (8.27%) Java
4 26 (6.93%) Bash
5 14 (3.73%) T-SQL
6 13 (3.47%) JavaScript
7 10 (2.67%) C#
8 5 (1.33%) Shell Script
9 4 (1.07%) JCL
10 3 (0.80%) Bicep
10 3 (0.80%) Go
10 3 (0.80%) PL/SQL
10 3 (0.80%) VBScript
11 2 (0.53%) Magik
11 2 (0.53%) REXX
11 2 (0.53%) TypeScript
12 1 (0.27%) Apex Code
12 1 (0.27%) Scala
12 1 (0.27%) SOQL
Qualifications
1 121 (32.27%) Security Cleared
2 85 (22.67%) SC Cleared
3 35 (9.33%) Degree
4 28 (7.47%) DV Cleared
5 15 (4.00%) BPSS Clearance
6 13 (3.47%) ITIL Certification
7 11 (2.93%) ITIL Foundation Certificate
8 10 (2.67%) Computer Science Degree
9 8 (2.13%) Cisco Certification
9 8 (2.13%) SAFe Agilist
10 7 (1.87%) CCNA
10 7 (1.87%) Microsoft Certification
11 6 (1.60%) AWS Certified Cloud Practitioner
11 6 (1.60%) CISSP
11 6 (1.60%) DBS Check
11 6 (1.60%) MCSE
12 5 (1.33%) VMware Certified Professional (VCP)
13 4 (1.07%) Azure Certification
13 4 (1.07%) CCNP
13 4 (1.07%) CISM
Quality Assurance & Compliance
1 58 (15.47%) SLA
2 18 (4.80%) Data Quality
3 10 (2.67%) ISO/IEC 27001
4 5 (1.33%) COBIT
4 5 (1.33%) Cyber Essentials
4 5 (1.33%) QA
5 4 (1.07%) GDPR
5 4 (1.07%) NIST
6 2 (0.53%) Actionable Recommendations
6 2 (0.53%) GRC
6 2 (0.53%) ISO/IEC 20000
6 2 (0.53%) PCI DSS
6 2 (0.53%) Sarbanes-Oxley
7 1 (0.27%) Disclosure Scotland
7 1 (0.27%) ISO 20022
7 1 (0.27%) ISO 22301
7 1 (0.27%) ISO 9001
7 1 (0.27%) NCSC
7 1 (0.27%) SEPA
7 1 (0.27%) WCAG
System Software
1 71 (18.93%) Active Directory
2 35 (9.33%) VMware Infrastructure
3 22 (5.87%) Docker
4 17 (4.53%) NFS
5 16 (4.27%) VMware ESXi
6 12 (3.20%) Hyper-V
7 7 (1.87%) vSphere
8 4 (1.07%) Firmware
8 4 (1.07%) Virtual Desktop
8 4 (1.07%) Virtual Machines
9 3 (0.80%) Time Sharing Option
9 3 (0.80%) VMware NSX
10 2 (0.53%) GPFS
10 2 (0.53%) UAG
10 2 (0.53%) XenApp
10 2 (0.53%) XenDesktop
11 1 (0.27%) ACF2
11 1 (0.27%) Active Directory Lightweight Directory Services
11 1 (0.27%) BitLocker
11 1 (0.27%) RACF
Systems Management
1 28 (7.47%) Kubernetes
2 19 (5.07%) Microsoft Intune
3 16 (4.27%) Ansible
3 16 (4.27%) vCenter Server
4 15 (4.00%) SCCM
5 13 (3.47%) SCOM
6 6 (1.60%) Grafana
6 6 (1.60%) Red Hat Satellite
7 5 (1.33%) Cisco CUCM
7 5 (1.33%) Podman
8 4 (1.07%) CA Single Sign-On
8 4 (1.07%) Prometheus
8 4 (1.07%) Single Sign-On
9 3 (0.80%) Cisco Prime
9 3 (0.80%) Jamf Pro
9 3 (0.80%) Tivoli Storage Manager
10 2 (0.53%) Control-M
10 2 (0.53%) Istio
10 2 (0.53%) ITRS Geneos
10 2 (0.53%) Progress Chef
Vendors
1 75 (20.00%) Microsoft
1 75 (20.00%) ServiceNow
2 42 (11.20%) VMware
3 27 (7.20%) Cisco
4 26 (6.93%) Oracle
5 17 (4.53%) Broadcom
5 17 (4.53%) Remedy
6 16 (4.27%) Splunk
7 13 (3.47%) SolarWinds
8 12 (3.20%) SAP
9 11 (2.93%) IBM
10 10 (2.67%) Denodo
10 10 (2.67%) Red Hat
11 9 (2.40%) Dynatrace
11 9 (2.40%) Salesforce
12 8 (2.13%) HP
13 7 (1.87%) Citrix
14 6 (1.60%) Canon
14 6 (1.60%) Google
14 6 (1.60%) Sybase