Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 29 August 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Aug 2026
Same period 2025 Same period 2024
Rank 360 271 305
Rank change year-on-year -89 +34 -57
Contract jobs citing Problem Management 357 324 269
As % of all contract jobs in the UK 0.66% 0.98% 0.70%
As % of the Processes & Methodologies category 0.78% 1.09% 0.82%
Number of daily rates quoted 216 183 176
10th Percentile £250 £313 £332
25th Percentile £391 £368 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £556 £538 £538
90th Percentile £674 £650 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 24 18 6
10th Percentile £16.34 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £23.88 £33.00
Median % change year-on-year +6.66% -27.65% +141.58%
75th Percentile £46.94 £40.20 £53.93
90th Percentile £67.84 £47.23 £79.25
UK excluding London median hourly rate £25.47 £22.29 £27.50
% change year-on-year +14.24% -18.95% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,621 29,800 32,930
As % of all contract IT jobs advertised in the UK 84.64% 90.44% 85.46%
Number of daily rates quoted 27,920 18,562 20,756
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,892 1,765 1,620
10th Percentile £14.10 £14.21 £14.16
25th Percentile £17.85 £17.30 £18.50
Median hourly rate £41.00 £25.15 £42.03
Median % change year-on-year +63.02% -40.16% +0.31%
75th Percentile £67.84 £47.12 £65.00
90th Percentile £80.00 £67.15 £75.00
UK excluding London median hourly rate £43.11 £22.63 £43.00
% change year-on-year +90.48% -47.37% +14.67%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 29 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 29 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 29 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -66 317 £475 +2.70% 252
UK excluding London -82 202 £475 +5.56% 199
London -48 130 £476 -4.75% 105
Work from Home -50 93 £475 +5.56% 114
North of England -86 63 £475 +22.42% 37
Midlands -16 62 £463 +3.93% 31
West Midlands -7 54 £463 +14.91% 19
South East -45 38 £538 +7.50% 54
Yorkshire -38 36 £500 +28.87% 13
North West -84 26 £408 +8.80% 19
Scotland -29 21 £481 +9.01% 22
South West -42 12 £350 -33.33% 22
East of England -24 9 £400 -20.00% 16
East Midlands -14 8 - - 12
Wales -14 4 £750 +100.00% 6
North East -37 1 £400 -38.46% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.88%) Confluence
2 16 (4.48%) SharePoint
3 13 (3.64%) Microsoft Exchange
4 9 (2.52%) SAS
5 4 (1.12%) IIS
5 4 (1.12%) WebSphere
6 3 (0.84%) Apache Airflow
7 2 (0.56%) NetWeaver
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
8 1 (0.28%) Adobe Experience Manager
8 1 (0.28%) Apache
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.84%) Microsoft Office
2 11 (3.08%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.92%) Remedy ITSM
2 2 (0.56%) NetSuite
2 2 (0.56%) Oracle Procure-to-Pay
2 2 (0.56%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 79 (22.13%) Azure
2 54 (15.13%) AWS
3 49 (13.73%) Microsoft 365
4 44 (12.32%) Entra ID
5 24 (6.72%) GitHub
6 18 (5.04%) GitHub Actions
7 17 (4.76%) Azure DevOps
8 16 (4.48%) Amazon CloudWatch
8 16 (4.48%) OneDrive
9 15 (4.20%) Amazon EKS
9 15 (4.20%) Power Platform
10 14 (3.92%) Amazon EC2
10 14 (3.92%) Amazon S3
11 13 (3.64%) Amazon ECS
11 13 (3.64%) Virtual Private Cloud
12 12 (3.36%) AWS CloudFormation
12 12 (3.36%) AWS Lambda
12 12 (3.36%) GCP
12 12 (3.36%) SaaS
12 12 (3.36%) Serverless
Communications & Networking
1 48 (13.45%) DNS
2 31 (8.68%) DHCP
3 30 (8.40%) Firewall
4 19 (5.32%) VPN
5 15 (4.20%) Network Security
5 15 (4.20%) Wi-Fi
6 14 (3.92%) SAN
7 13 (3.64%) TCP/IP
8 12 (3.36%) Wireless
9 9 (2.52%) LAN
9 9 (2.52%) WAN
10 8 (2.24%) Kerberos
11 7 (1.96%) NAS
11 7 (1.96%) VLAN
12 6 (1.68%) Cisco IOS
13 4 (1.12%) HTTP
14 3 (0.84%) Fibre Channel
14 3 (0.84%) VoIP
15 2 (0.56%) NGFW
15 2 (0.56%) SD-WAN
Database & Business Intelligence
1 19 (5.32%) SQL Server
2 15 (4.20%) Power BI
3 11 (3.08%) Data Warehouse
4 8 (2.24%) Metadata
4 8 (2.24%) MySQL
5 7 (1.96%) Data Lake
5 7 (1.96%) NoSQL
5 7 (1.96%) Pentaho
5 7 (1.96%) Relational Database
6 6 (1.68%) Db2
7 4 (1.12%) Oracle Database
8 3 (0.84%) Amazon Redshift
8 3 (0.84%) Oracle Reports
8 3 (0.84%) PostgreSQL
8 3 (0.84%) SAP HANA
8 3 (0.84%) SQL Server Integration Services
9 2 (0.56%) BusinessObjects
9 2 (0.56%) KDB
9 2 (0.56%) SQL Server Analysis Services
9 2 (0.56%) SQL Server Reporting Services
Development Applications
1 48 (13.45%) JIRA
2 17 (4.76%) Jenkins
3 15 (4.20%) GitLab
4 13 (3.64%) Bitbucket
5 9 (2.52%) Git
6 3 (0.84%) SonarQube
7 2 (0.56%) Jaeger
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) Maven
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) SQL Server Management Studio (SSMS)
8 1 (0.28%) tSQLt
General
1 161 (45.10%) Social Skills
2 73 (20.45%) Finance
3 50 (14.01%) Analytical Skills
4 37 (10.36%) Public Sector
5 27 (7.56%) Banking
6 15 (4.20%) Organisational Skills
7 13 (3.64%) Influencing Skills
8 12 (3.36%) Documentation Skills
9 11 (3.08%) Telecoms
10 10 (2.80%) Legal
11 8 (2.24%) Front Office
12 7 (1.96%) Law
13 5 (1.40%) Corporate Banking
13 5 (1.40%) Military
13 5 (1.40%) Retail
14 4 (1.12%) Financial Institution
14 4 (1.12%) Inclusion and Diversity
14 4 (1.12%) Local Government
14 4 (1.12%) Police
15 3 (0.84%) Presentation Skills
Job Titles
1 53 (14.85%) Support Engineer
2 39 (10.92%) Analyst
3 27 (7.56%) Senior
4 26 (7.28%) Architect
5 25 (7.00%) Lead
6 21 (5.88%) Infrastructure Engineer
7 20 (5.60%) Incident Manager
8 18 (5.04%) IT Support
9 17 (4.76%) Cloud Engineer
9 17 (4.76%) Consultant
9 17 (4.76%) Service Manager
10 16 (4.48%) IT Engineer
11 14 (3.92%) IT Support Engineer
11 14 (3.92%) Major Incident Manager
12 13 (3.64%) Administrator
13 12 (3.36%) Scrum Master
14 10 (2.80%) Applications Support
14 10 (2.80%) Developer
14 10 (2.80%) Support Analyst
15 9 (2.52%) Network Engineer
Libraries, Frameworks & Software Standards
1 24 (6.72%) Terraform
2 13 (3.64%) Middleware
3 11 (3.08%) REST
4 9 (2.52%) AWS CDK
4 9 (2.52%) LDAP
5 8 (2.24%) Microsoft Graph
5 8 (2.24%) Software Packaging
6 7 (1.96%) XML
7 6 (1.68%) Web Services
8 5 (1.40%) .NET
8 5 (1.40%) CSS
8 5 (1.40%) SAP Basis
8 5 (1.40%) SOAP
9 4 (1.12%) Ajax
9 4 (1.12%) FIDO
9 4 (1.12%) HTML
9 4 (1.12%) Jakarta EE
9 4 (1.12%) JSON
9 4 (1.12%) OpenTelemetry
9 4 (1.12%) Oracle Fusion
Miscellaneous
1 25 (7.00%) Onboarding
2 20 (5.60%) Product Ownership
3 15 (4.20%) Data Centre
4 14 (3.92%) Data Protection Act
4 14 (3.92%) Distributed Systems
5 12 (3.36%) Analytical Mindset
5 12 (3.36%) Management Information System
5 12 (3.36%) PKI
6 11 (3.08%) CMDB
7 9 (2.52%) Cloud Native
7 9 (2.52%) Public Cloud
8 8 (2.24%) Enterprise Software
8 8 (2.24%) Mainframe
8 8 (2.24%) Smartphone
9 7 (1.96%) Autonomous Agent
9 7 (1.96%) Replication
10 5 (1.40%) Enterprise Storage
10 5 (1.40%) Private Cloud
10 5 (1.40%) Security Posture
11 4 (1.12%) Distributed Computing
Operating Systems
1 107 (29.97%) Windows
2 56 (15.69%) Linux
3 34 (9.52%) Windows Server
4 18 (5.04%) Unix
5 16 (4.48%) Windows 10
6 13 (3.64%) Red Hat Enterprise Linux
7 12 (3.36%) Android
8 10 (2.80%) Windows Server 2019
9 6 (1.68%) Apple iOS
9 6 (1.68%) zOS
10 5 (1.40%) Windows 7
11 4 (1.12%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) AIX
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 168 (47.06%) ITIL
2 110 (30.81%) Continuous Improvement
3 109 (30.53%) ITSM
4 103 (28.85%) Service Management
5 96 (26.89%) Change Management
6 92 (25.77%) Stakeholder Management
7 83 (23.25%) Agile
7 83 (23.25%) Incident Management
8 77 (21.57%) Root Cause Analysis
9 65 (18.21%) Service Delivery
10 62 (17.37%) DevOps
11 61 (17.09%) Problem-Solving
12 50 (14.01%) CI/CD
13 45 (12.61%) Runbook
14 43 (12.04%) Decision-Making
15 33 (9.24%) Customer Service
15 33 (9.24%) Migration
16 32 (8.96%) Infrastructure Engineering
16 32 (8.96%) Stakeholder Engagement
17 31 (8.68%) Major Incident Management
Programming Languages
1 52 (14.57%) Python
2 45 (12.61%) PowerShell
3 44 (12.32%) SQL
4 31 (8.68%) Java
5 25 (7.00%) Bash
6 13 (3.64%) JavaScript
7 8 (2.24%) C#
7 8 (2.24%) T-SQL
8 5 (1.40%) JCL
8 5 (1.40%) PL/SQL
9 4 (1.12%) Shell Script
10 3 (0.84%) VBScript
11 2 (0.56%) Bicep
11 2 (0.56%) Go
11 2 (0.56%) Magik
11 2 (0.56%) Perl
11 2 (0.56%) REXX
12 1 (0.28%) Jython
12 1 (0.28%) SOQL
12 1 (0.28%) TypeScript
Qualifications
1 117 (32.77%) Security Cleared
2 86 (24.09%) SC Cleared
3 37 (10.36%) Degree
4 24 (6.72%) DV Cleared
5 14 (3.92%) BPSS Clearance
5 14 (3.92%) ITIL Certification
6 11 (3.08%) SAFe Agilist
7 10 (2.80%) Computer Science Degree
8 9 (2.52%) AWS Certified Cloud Practitioner
8 9 (2.52%) ITIL Foundation Certificate
9 7 (1.96%) CCNA
9 7 (1.96%) Cisco Certification
9 7 (1.96%) Microsoft Certification
10 6 (1.68%) CISSP
10 6 (1.68%) MCSE
10 6 (1.68%) PMI Certification
11 5 (1.40%) PMP
11 5 (1.40%) VMware Certified Professional (VCP)
12 4 (1.12%) CISM
12 4 (1.12%) RHCA
Quality Assurance & Compliance
1 59 (16.53%) SLA
2 13 (3.64%) Data Quality
2 13 (3.64%) ISO/IEC 27001
3 7 (1.96%) Cyber Essentials
4 6 (1.68%) COBIT
5 5 (1.40%) NIST
6 4 (1.12%) GDPR
6 4 (1.12%) PCI DSS
6 4 (1.12%) QA
7 3 (0.84%) Actionable Recommendations
7 3 (0.84%) GRC
8 2 (0.56%) ISO/IEC 20000
9 1 (0.28%) Accessibility
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) NCSC
9 1 (0.28%) Sarbanes-Oxley
9 1 (0.28%) SEPA
9 1 (0.28%) WCAG
System Software
1 70 (19.61%) Active Directory
2 29 (8.12%) VMware Infrastructure
3 24 (6.72%) Docker
4 18 (5.04%) NFS
5 13 (3.64%) VMware ESXi
6 12 (3.36%) Hyper-V
7 7 (1.96%) vSphere
8 5 (1.40%) Time Sharing Option
8 5 (1.40%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) Virtual Desktop
9 3 (0.84%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) BitLocker
11 1 (0.28%) GPFS
11 1 (0.28%) RACF
Systems Management
1 23 (6.44%) Kubernetes
2 20 (5.60%) Microsoft Intune
3 17 (4.76%) SCCM
4 16 (4.48%) Ansible
5 13 (3.64%) vCenter Server
6 10 (2.80%) SCOM
7 6 (1.68%) Grafana
7 6 (1.68%) Red Hat Satellite
8 5 (1.40%) Podman
8 5 (1.40%) Prometheus
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) CA Single Sign-On
10 3 (0.84%) Cisco Prime
10 3 (0.84%) Istio
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) AirWatch
11 2 (0.56%) Avamar
11 2 (0.56%) Control-M
11 2 (0.56%) Jamf Pro
11 2 (0.56%) Progress Chef
Vendors
1 77 (21.57%) ServiceNow
2 71 (19.89%) Microsoft
3 37 (10.36%) VMware
4 26 (7.28%) Oracle
5 24 (6.72%) Cisco
6 18 (5.04%) Remedy
7 16 (4.48%) Broadcom
8 15 (4.20%) Splunk
9 10 (2.80%) IBM
9 10 (2.80%) Salesforce
9 10 (2.80%) SolarWinds
10 9 (2.52%) Dynatrace
10 9 (2.52%) HP
10 9 (2.52%) Red Hat
10 9 (2.52%) SAP
11 8 (2.24%) Brocade
11 8 (2.24%) Denodo
12 7 (1.96%) Dell
13 6 (1.68%) Citrix
13 6 (1.68%) Sybase