Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 10 July 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Jul 2026
Same period 2025 Same period 2024
Rank 344 271 264
Rank change year-on-year -73 -7 -4
Contract jobs citing Problem Management 356 316 376
As % of all contract jobs in the UK 0.68% 0.98% 0.87%
As % of the Processes & Methodologies category 0.79% 1.08% 1.02%
Number of daily rates quoted 224 189 228
10th Percentile £263 £312 £335
25th Percentile £400 £374 £410
Median daily rate (50th Percentile) £489 £450 £475
Median % change year-on-year +8.61% -5.26% -5.00%
75th Percentile £576 £538 £532
90th Percentile £672 £600 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +6.59%
Number of hourly rates quoted 20 16 28
10th Percentile £18.74 - £14.16
25th Percentile £18.75 £16.84 £14.17
Median hourly rate £25.47 £24.00 £25.00
Median % change year-on-year +6.10% -4.00% +83.02%
75th Percentile £55.13 £44.32 £25.38
90th Percentile £67.84 £47.31 £45.72
UK excluding London median hourly rate £48.03 £22.42 £25.00
% change year-on-year +114.28% -10.34% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,833 29,276 36,875
As % of all contract IT jobs advertised in the UK 85.19% 90.47% 85.42%
Number of daily rates quoted 27,910 18,456 23,540
10th Percentile £325 £300 £300
25th Percentile £415 £405 £413
Median daily rate (50th Percentile) £518 £505 £525
Median % change year-on-year +2.48% -3.81% -4.55%
75th Percentile £623 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,660 1,489 2,488
10th Percentile £14.95 £14.20 £12.75
25th Percentile £20.09 £17.44 £16.25
Median hourly rate £43.96 £25.15 £37.50
Median % change year-on-year +74.79% -32.93% -6.25%
75th Percentile £68.00 £53.50 £61.30
90th Percentile £82.25 £70.00 £72.50
UK excluding London median hourly rate £44.50 £24.66 £38.12
% change year-on-year +80.45% -35.31% -3.62%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 10 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 10 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 10 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -45 321 £488 +8.33% 136
UK excluding London -92 212 £475 +5.56% 127
London -42 122 £515 +8.42% 39
Work from Home -35 101 £488 +8.33% 72
North of England -86 66 £488 +30.00% 41
Midlands -20 65 £463 -5.03% 12
West Midlands -32 61 £469 +4.40% 9
Yorkshire -34 40 £500 +32.45% 13
South East -45 32 £450 -10.00% 33
South West -17 28 £400 -11.11% 15
North West -61 25 £401 +23.38% 23
Scotland -28 19 £500 +11.11% 8
East of England -42 6 £400 -12.71% 10
Wales -12 4 £750 +100.00% 6
East Midlands -13 4 £163 -75.00% 3
North East -37 1 £400 -4.99% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.18%) Confluence
2 15 (4.21%) SharePoint
3 11 (3.09%) SAS
4 4 (1.12%) Adobe Experience Manager
4 4 (1.12%) IIS
4 4 (1.12%) Microsoft Exchange
5 3 (0.84%) NetWeaver
5 3 (0.84%) Oracle Self-Service HR
6 2 (0.56%) Apache
6 2 (0.56%) ArcGIS
6 2 (0.56%) Oracle Spatial
6 2 (0.56%) Oracle Workflow
7 1 (0.28%) CMS
7 1 (0.28%) Headless CMS
7 1 (0.28%) IBM HTTP Server
7 1 (0.28%) WebSphere
7 1 (0.28%) WebSphere Application Server
Applications
1 20 (5.62%) Microsoft Office
2 11 (3.09%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
Business Applications
1 18 (5.06%) Remedy ITSM
2 5 (1.40%) SAP S/4HANA
3 2 (0.56%) NetSuite
3 2 (0.56%) Oracle Assets
3 2 (0.56%) Oracle Cash Management
3 2 (0.56%) Oracle Payables
3 2 (0.56%) Oracle Procure-to-Pay
3 2 (0.56%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP ERP
Cloud Services
1 64 (17.98%) Azure
2 51 (14.33%) Entra ID
3 42 (11.80%) Microsoft 365
4 41 (11.52%) AWS
5 21 (5.90%) GitHub
6 19 (5.34%) Azure DevOps
7 16 (4.49%) GitHub Actions
8 15 (4.21%) Amazon CloudWatch
9 14 (3.93%) Amazon EC2
9 14 (3.93%) Amazon S3
9 14 (3.93%) OneDrive
10 13 (3.65%) Amazon EKS
10 13 (3.65%) Virtual Private Cloud
11 12 (3.37%) Amazon ECS
11 12 (3.37%) AWS Lambda
11 12 (3.37%) Power Platform
11 12 (3.37%) Serverless
12 11 (3.09%) AWS CodePipeline
12 11 (3.09%) IaaS
12 11 (3.09%) SaaS
Communications & Networking
1 31 (8.71%) DNS
2 27 (7.58%) Firewall
3 21 (5.90%) DHCP
4 16 (4.49%) VPN
5 12 (3.37%) SAN
6 11 (3.09%) Network Security
6 11 (3.09%) Wi-Fi
7 10 (2.81%) LAN
8 8 (2.25%) WAN
8 8 (2.25%) Wireless
9 7 (1.97%) Kerberos
9 7 (1.97%) VLAN
10 6 (1.69%) Cisco IOS
10 6 (1.69%) MPLS
10 6 (1.69%) NAS
11 4 (1.12%) Cisco Nexus
11 4 (1.12%) SD-WAN
12 3 (0.84%) Internet
12 3 (0.84%) NGFW
12 3 (0.84%) TCP/IP
Database & Business Intelligence
1 12 (3.37%) Power BI
2 11 (3.09%) Data Warehouse
2 11 (3.09%) SQL Server
3 8 (2.25%) Metadata
3 8 (2.25%) Oracle Database
3 8 (2.25%) Relational Database
4 7 (1.97%) MySQL
5 5 (1.40%) Metadata Repository
5 5 (1.40%) SAP HANA
6 4 (1.12%) Db2
6 4 (1.12%) PostgreSQL
7 3 (0.84%) Data Lake
7 3 (0.84%) NoSQL
7 3 (0.84%) Pentaho
7 3 (0.84%) SQL Server Integration Services
7 3 (0.84%) Tableau
8 2 (0.56%) KDB
8 2 (0.56%) MaxDB
8 2 (0.56%) Oracle BI Publisher
8 2 (0.56%) SQL Server Analysis Services
Development Applications
1 63 (17.70%) JIRA
2 16 (4.49%) Jenkins
3 13 (3.65%) Bitbucket
3 13 (3.65%) Git
3 13 (3.65%) GitLab
4 4 (1.12%) Jaeger
4 4 (1.12%) Maven
5 1 (0.28%) Artifactory
5 1 (0.28%) Cypress.io
5 1 (0.28%) Introscope
5 1 (0.28%) MSI
5 1 (0.28%) Sonatype Nexus
General
1 147 (41.29%) Social Skills
2 81 (22.75%) Finance
3 47 (13.20%) Analytical Skills
4 39 (10.96%) Public Sector
5 27 (7.58%) Banking
6 17 (4.78%) Legal
7 15 (4.21%) Documentation Skills
8 11 (3.09%) Law
8 11 (3.09%) Retail
9 9 (2.53%) Organisational Skills
10 7 (1.97%) Influencing Skills
11 5 (1.40%) Front Office
11 5 (1.40%) Military
11 5 (1.40%) Telecoms
12 4 (1.12%) Financial Institution
12 4 (1.12%) Police
13 3 (0.84%) Local Government
14 2 (0.56%) Corporate Banking
14 2 (0.56%) General Ledger
14 2 (0.56%) Marketing
Job Titles
1 39 (10.96%) Support Engineer
2 38 (10.67%) Service Manager
3 36 (10.11%) Analyst
4 24 (6.74%) Architect
4 24 (6.74%) Senior
5 23 (6.46%) Lead
6 21 (5.90%) IT Support
7 20 (5.62%) Incident Manager
8 17 (4.78%) Infrastructure Engineer
9 16 (4.49%) Consultant
9 16 (4.49%) IT Engineer
10 15 (4.21%) Administrator
11 14 (3.93%) Developer
11 14 (3.93%) IT Support Engineer
11 14 (3.93%) Major Incident Manager
12 12 (3.37%) Delivery Manager
12 12 (3.37%) Scrum Master
13 11 (3.09%) Network Engineer
14 9 (2.53%) IT Manager
14 9 (2.53%) Solutions Architect
Libraries, Frameworks & Software Standards
1 13 (3.65%) Microsoft Graph
1 13 (3.65%) Middleware
2 9 (2.53%) .NET
2 9 (2.53%) AWS CDK
3 8 (2.25%) REST
4 7 (1.97%) LDAP
4 7 (1.97%) Spring
5 6 (1.69%) SAP Basis
6 5 (1.40%) Software Packaging
7 4 (1.12%) AngularJS
7 4 (1.12%) Bootstrap
7 4 (1.12%) CSS
7 4 (1.12%) FIDO
7 4 (1.12%) J2EE
7 4 (1.12%) jQuery
7 4 (1.12%) OpenTelemetry
7 4 (1.12%) Sass
7 4 (1.12%) Spring MVC
7 4 (1.12%) Web Services
7 4 (1.12%) XML
Miscellaneous
1 21 (5.90%) Product Ownership
2 20 (5.62%) Onboarding
3 19 (5.34%) CMDB
4 18 (5.06%) Data Centre
5 13 (3.65%) Analytical Mindset
6 12 (3.37%) Data Protection Act
6 12 (3.37%) Distributed Systems
7 11 (3.09%) Management Information System
7 11 (3.09%) PKI
8 10 (2.81%) Security Posture
9 9 (2.53%) Hybrid Cloud
9 9 (2.53%) Mainframe
10 8 (2.25%) Smartphone
11 7 (1.97%) Clustering
11 7 (1.97%) Enterprise Software
11 7 (1.97%) Private Cloud
12 6 (1.69%) Replication
13 5 (1.40%) Cloud Native
14 4 (1.12%) Distributed Computing
14 4 (1.12%) Self-Motivation
Operating Systems
1 80 (22.47%) Windows
2 52 (14.61%) Linux
3 21 (5.90%) Windows Server
4 20 (5.62%) Unix
5 11 (3.09%) Red Hat Enterprise Linux
6 9 (2.53%) zOS
7 8 (2.25%) Android
8 6 (1.69%) Windows 10
9 5 (1.40%) Windows Server 2019
10 4 (1.12%) Windows Server 2012
11 2 (0.56%) Apple iOS
11 2 (0.56%) Windows 7
11 2 (0.56%) Windows Server 2016
11 2 (0.56%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 169 (47.47%) ITIL
2 107 (30.06%) ITSM
3 99 (27.81%) Service Management
4 97 (27.25%) Change Management
5 95 (26.69%) Continuous Improvement
6 76 (21.35%) Incident Management
6 76 (21.35%) Stakeholder Management
7 73 (20.51%) Agile
8 70 (19.66%) Root Cause Analysis
9 59 (16.57%) Problem-Solving
9 59 (16.57%) Service Delivery
10 57 (16.01%) DevOps
11 45 (12.64%) Decision-Making
12 42 (11.80%) CI/CD
13 36 (10.11%) Stakeholder Engagement
14 33 (9.27%) Incident Response
15 28 (7.87%) Customer Service
16 27 (7.58%) Scrum
17 25 (7.02%) Infrastructure as Code
18 24 (6.74%) Runbook
Programming Languages
1 37 (10.39%) SQL
2 34 (9.55%) PowerShell
3 30 (8.43%) Python
4 20 (5.62%) Java
5 18 (5.06%) Bash
6 15 (4.21%) C#
7 7 (1.97%) JavaScript
7 7 (1.97%) PL/SQL
8 5 (1.40%) JCL
8 5 (1.40%) T-SQL
9 4 (1.12%) Go
9 4 (1.12%) Shell Script
10 2 (0.56%) Perl
10 2 (0.56%) PHP
10 2 (0.56%) REXX
10 2 (0.56%) TypeScript
11 1 (0.28%) Jython
11 1 (0.28%) Korn
11 1 (0.28%) Kusto Query Language
11 1 (0.28%) SOQL
Qualifications
1 127 (35.67%) Security Cleared
2 101 (28.37%) SC Cleared
3 37 (10.39%) DV Cleared
4 31 (8.71%) Degree
5 16 (4.49%) ITIL Certification
6 11 (3.09%) SAFe Agilist
7 9 (2.53%) AWS Certified Cloud Practitioner
8 8 (2.25%) BPSS Clearance
9 7 (1.97%) Cisco Certification
10 6 (1.69%) CCNA
10 6 (1.69%) Master's Degree
11 5 (1.40%) ITIL Foundation Certificate
11 5 (1.40%) Microsoft Certification
11 5 (1.40%) PMI Certification
12 4 (1.12%) CCNP
12 4 (1.12%) MCSE
12 4 (1.12%) PMP
12 4 (1.12%) VMware Certified Professional (VCP)
13 3 (0.84%) CISSP
13 3 (0.84%) RHCA
Quality Assurance & Compliance
1 49 (13.76%) SLA
2 13 (3.65%) ISO/IEC 27001
3 8 (2.25%) Data Quality
3 8 (2.25%) GDPR
3 8 (2.25%) PCI DSS
4 6 (1.69%) Cyber Essentials
4 6 (1.69%) NIST
5 5 (1.40%) GRC
6 3 (0.84%) Actionable Recommendations
6 3 (0.84%) QA
6 3 (0.84%) Sarbanes-Oxley
7 2 (0.56%) ISO/IEC 20000
7 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.28%) Accessibility
8 1 (0.28%) COBIT
8 1 (0.28%) Disclosure Scotland
8 1 (0.28%) ISO 22301
8 1 (0.28%) ISO 9001
8 1 (0.28%) SOC 2
8 1 (0.28%) WCAG
System Software
1 59 (16.57%) Active Directory
2 21 (5.90%) VMware Infrastructure
3 18 (5.06%) Docker
4 16 (4.49%) NFS
5 8 (2.25%) Hyper-V
5 8 (2.25%) VMware ESXi
6 5 (1.40%) Time Sharing Option
6 5 (1.40%) vSphere
7 4 (1.12%) Virtual Machines
8 3 (0.84%) Firmware
8 3 (0.84%) VMware NSX
9 2 (0.56%) Oracle RAC
9 2 (0.56%) UAG
9 2 (0.56%) VMware Workstation
9 2 (0.56%) XenApp
9 2 (0.56%) XenDesktop
10 1 (0.28%) Active Directory Lightweight Directory Services
10 1 (0.28%) BitLocker
Systems Management
1 22 (6.18%) Terraform
2 19 (5.34%) SCCM
3 15 (4.21%) Microsoft Intune
4 13 (3.65%) Ansible
4 13 (3.65%) Kubernetes
5 8 (2.25%) Grafana
5 8 (2.25%) vCenter Server
6 7 (1.97%) Cisco Prime
7 6 (1.69%) Prometheus
7 6 (1.69%) Red Hat Satellite
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) CA Single Sign-On
9 4 (1.12%) Istio
9 4 (1.12%) Podman
9 4 (1.12%) SCOM
9 4 (1.12%) Single Sign-On
10 3 (0.84%) Active Directory Federation Services
10 3 (0.84%) Rancher
11 2 (0.56%) Avamar
11 2 (0.56%) CASB
Vendors
1 81 (22.75%) ServiceNow
2 61 (17.13%) Microsoft
3 26 (7.30%) VMware
4 25 (7.02%) Remedy
5 23 (6.46%) Oracle
6 22 (6.18%) Cisco
7 12 (3.37%) SAP
8 11 (3.09%) Broadcom
8 11 (3.09%) IBM
9 10 (2.81%) Splunk
10 9 (2.53%) Citrix
10 9 (2.53%) Salesforce
11 8 (2.25%) Red Hat
11 8 (2.25%) SolarWinds
12 7 (1.97%) BMC
12 7 (1.97%) Brocade
12 7 (1.97%) Dell
12 7 (1.97%) Denodo
13 6 (1.69%) Canon
13 6 (1.69%) Dynatrace