Problem Management Contracts

Problem Management
UK

The table below provides summary statistics for contract job vacancies requiring Problem Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Problem Management over the 6 months leading up to 3 July 2025, comparing them to the same period in the previous two years.

6 months to
3 Jul 2025
Same period 2024 Same period 2023
Rank 261 271 257
Rank change year-on-year +10 -14 +28
Contract jobs citing Problem Management 311 380 556
As % of all contract jobs advertised in the UK 0.99% 0.87% 1.00%
As % of the Processes & Methodologies category 1.09% 1.03% 1.11%
Number of daily rates quoted 189 228 334
10th Percentile £306 £325 £258
25th Percentile £371 £410 £400
Median daily rate (50th Percentile) £450 £475 £500
Median % change year-on-year -5.26% -5.00% -
75th Percentile £538 £532 £613
90th Percentile £600 £602 £688
UK excluding London median daily rate £448 £493 £470
% change year-on-year -9.23% +4.89% +4.44%
Number of hourly rates quoted 16 30 38
10th Percentile - £14.16 £13.37
25th Percentile £16.84 £14.16 £13.41
Median hourly rate £24.00 £25.00 £13.66
Median % change year-on-year -4.00% +83.02% -11.87%
75th Percentile £44.32 £26.13 £20.73
90th Percentile £47.31 £42.07 £44.73
UK excluding London median hourly rate £22.42 £25.00 £13.66
% change year-on-year -10.34% +83.02% -5.79%

All Process and Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 28,438 37,047 49,962
As % of all contract IT jobs advertised in the UK 90.78% 85.22% 89.53%
Number of daily rates quoted 17,912 23,635 34,414
10th Percentile £300 £300 £325
25th Percentile £405 £413 £438
Median daily rate (50th Percentile) £505 £525 £550
Median % change year-on-year -3.81% -4.55% +1.38%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 1,399 2,530 1,711
10th Percentile £14.20 £12.75 £11.87
25th Percentile £17.44 £16.06 £16.25
Median hourly rate £25.15 £37.50 £36.00
Median % change year-on-year -32.93% +4.17% +38.46%
75th Percentile £53.75 £61.30 £64.81
90th Percentile £70.00 £72.50 £75.00
UK excluding London median hourly rate £24.66 £38.12 £35.00
% change year-on-year -35.31% +8.91% +64.71%

Problem Management
Job Vacancy Trend

Job postings citing Problem Management as a proportion of all IT jobs advertised.

Job vacancy trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Problem Management.

Daily rate trend for Problem Management in the UK

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 3 July 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Problem Management.

Hourly rate trend for Problem Management in the UK

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 3 July 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 3 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -10 248 £450 -5.26% 241
UK excluding London -1 186 £448 -9.23% 150
London +34 95 £475 +7.95% 106
Work from Home -15 89 £444 -6.58% 81
North of England -11 70 £375 -23.94% 43
North West +4 43 £325 -34.08% 27
Scotland +20 35 £450 -2.70% 9
Midlands +16 29 £453 -4.63% 20
West Midlands +16 27 £449 -5.47% 12
Yorkshire -10 26 £378 -28.10% 13
South East +16 18 £500 +11.11% 48
South West +3 15 £444 -15.48% 12
East of England +20 14 £450 +28.57% 23
Wales +8 3 £375 +15.38% 5
Northern Ireland - 3 £350 -
East Midlands -3 2 £650 - 7
North East 0 1 £421 -13.64% 3

Problem Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (7.72%) Confluence
2 21 (6.75%) Microsoft Exchange
3 13 (4.18%) SharePoint
3 13 (4.18%) Skype for Business
4 9 (2.89%) Mattermost
5 7 (2.25%) CICS
5 7 (2.25%) NetWeaver
6 6 (1.93%) WebSphere
7 5 (1.61%) IIS
8 4 (1.29%) Exchange Server 2010
8 4 (1.29%) JBoss
8 4 (1.29%) WebSphere Application Server
9 3 (0.96%) SharePoint 2010
9 3 (0.96%) WebLogic
10 2 (0.64%) Apache Airflow
11 1 (0.32%) Adobe Experience Manager
11 1 (0.32%) Oracle SOA Suite
11 1 (0.32%) Oracle Workflow
11 1 (0.32%) SAS
Applications
1 3 (0.96%) InfoPath
1 3 (0.96%) Microsoft Office
2 2 (0.64%) AutoCAD
2 2 (0.64%) MS Visio
3 1 (0.32%) Microsoft Excel
Business Applications
1 8 (2.57%) SAP IBP
2 5 (1.61%) Remedy ITSM
3 2 (0.64%) Aladdin
3 2 (0.64%) SAP BPC
4 1 (0.32%) Endur
4 1 (0.32%) Oracle EBS
4 1 (0.32%) Oracle EBS R12
4 1 (0.32%) Oracle ERP
4 1 (0.32%) SAP Oil and Gas
4 1 (0.32%) SAP S/4HANA
4 1 (0.32%) SAP SD
Cloud Services
1 36 (11.58%) Azure
2 24 (7.72%) AWS
3 19 (6.11%) Microsoft 365
3 19 (6.11%) Power Platform
4 17 (5.47%) PowerApps
5 16 (5.14%) GitHub
6 10 (3.22%) SaaS
7 9 (2.89%) GitHub Actions
8 8 (2.57%) Entra ID
9 7 (2.25%) IaaS
9 7 (2.25%) OneDrive
10 6 (1.93%) OCI
10 6 (1.93%) ShareGate
11 5 (1.61%) Amazon EKS
11 5 (1.61%) Azure DevOps
11 5 (1.61%) OpenShift
11 5 (1.61%) Power Automate
12 4 (1.29%) AWS CloudFormation
12 4 (1.29%) Datadog
12 4 (1.29%) GCP
Communications & Networking
1 22 (7.07%) Firewall
2 14 (4.50%) SAN
3 13 (4.18%) LAN
3 13 (4.18%) Skype
3 13 (4.18%) TCP/IP
3 13 (4.18%) VPN
3 13 (4.18%) WAN
4 12 (3.86%) WebEx
5 10 (3.22%) Wireless
6 9 (2.89%) DNS
6 9 (2.89%) Softphone
6 9 (2.89%) Unified Communications
7 7 (2.25%) SD-WAN
7 7 (2.25%) SSL
8 6 (1.93%) DHCP
8 6 (1.93%) HTTPS
8 6 (1.93%) SSH
8 6 (1.93%) Wi-Fi
9 5 (1.61%) Cisco Nexus
9 5 (1.61%) Network Security
Database & Business Intelligence
1 15 (4.82%) Oracle Database
2 13 (4.18%) Oracle Reports
3 11 (3.54%) SQL Server
4 8 (2.57%) DB2
4 8 (2.57%) SAP HANA
5 7 (2.25%) Relational Database
5 7 (2.25%) SAP BW
6 4 (1.29%) Oracle Exadata
6 4 (1.29%) Power BI
6 4 (1.29%) RDBMS
7 3 (0.96%) DTS
7 3 (0.96%) MySQL
7 3 (0.96%) NoSQL
8 2 (0.64%) Amazon Redshift
8 2 (0.64%) BigQuery
8 2 (0.64%) Elasticsearch
8 2 (0.64%) IMS/DB
8 2 (0.64%) Tableau
9 1 (0.32%) Amazon RDS
9 1 (0.32%) SQLite
Development Applications
1 32 (10.29%) JIRA
2 18 (5.79%) Git
3 17 (5.47%) Jenkins
4 7 (2.25%) Postman
5 4 (1.29%) Bitbucket
5 4 (1.29%) GitLab
6 2 (0.64%) Maven
6 2 (0.64%) SonarQube
7 1 (0.32%) CircleCI
7 1 (0.32%) Fiddler
7 1 (0.32%) Toad
7 1 (0.32%) Vagrant
General
1 113 (36.33%) Social Skills
2 75 (24.12%) Analytical Skills
3 73 (23.47%) Finance
4 25 (8.04%) Banking
5 24 (7.72%) Public Sector
6 13 (4.18%) Inclusion and Diversity
7 11 (3.54%) Law
8 10 (3.22%) Legal
9 8 (2.57%) Investment Banking
9 8 (2.57%) Telecoms
10 7 (2.25%) Organisational Skills
11 5 (1.61%) Influencing Skills
11 5 (1.61%) Manufacturing
12 4 (1.29%) Back Office
13 3 (0.96%) Presentation Skills
14 2 (0.64%) Billing
14 2 (0.64%) French Language
15 1 (0.32%) Dutch Language
15 1 (0.32%) International Banking
15 1 (0.32%) Retail Banking
Job Titles
1 30 (9.65%) Analyst
2 24 (7.72%) Lead
2 24 (7.72%) Service Manager
3 22 (7.07%) Senior
4 20 (6.43%) Delivery Manager
5 18 (5.79%) Support Engineer
6 16 (5.14%) Consultant
7 15 (4.82%) Applications Support
8 14 (4.50%) Administrator
8 14 (4.50%) Service Delivery Manager
9 13 (4.18%) Support Analyst
10 12 (3.86%) Backup Engineer
10 12 (3.86%) Network Engineer
11 11 (3.54%) Commvault Engineer
11 11 (3.54%) Developer
12 9 (2.89%) Architect
12 9 (2.89%) DevOps Engineer
12 9 (2.89%) Messaging Support
12 9 (2.89%) Messaging Support Engineer
12 9 (2.89%) Systems Administrator
Libraries, Frameworks & Software Standards
1 12 (3.86%) XMPP
2 11 (3.54%) Middleware
3 10 (3.22%) Web Services
4 8 (2.57%) SAP Fiori
5 7 (2.25%) HTML
5 7 (2.25%) REST
5 7 (2.25%) SAP Basis
5 7 (2.25%) SOAP
5 7 (2.25%) XML
6 6 (1.93%) CSS
7 5 (1.61%) .NET
7 5 (1.61%) Ajax
7 5 (1.61%) ISPF
7 5 (1.61%) J2EE
8 4 (1.29%) Loki
8 4 (1.29%) WebSphere MQ
9 3 (0.96%) pytest
10 2 (0.64%) EJB
10 2 (0.64%) JDBC
10 2 (0.64%) XSLT
Miscellaneous
1 31 (9.97%) Management Information System
2 24 (7.72%) Data Centre
3 20 (6.43%) CMDB
4 11 (3.54%) Video Conferencing
5 10 (3.22%) Onboarding
5 10 (3.22%) Replication
6 9 (2.89%) Product Ownership
7 8 (2.57%) Data Protection Act
7 8 (2.57%) Mainframe
8 7 (2.25%) Clustering
8 7 (2.25%) Security Posture
9 5 (1.61%) VSAM
10 4 (1.29%) Blackberry
10 4 (1.29%) Handset
10 4 (1.29%) IBM Mainframe
10 4 (1.29%) Public Cloud
10 4 (1.29%) Virtual Team
11 3 (0.96%) Cloud Native
11 3 (0.96%) Hybrid Cloud
11 3 (0.96%) Self-Motivation
Operating Systems
1 56 (18.01%) Linux
2 53 (17.04%) Windows
3 30 (9.65%) Unix
4 15 (4.82%) Windows Server
5 13 (4.18%) Red Hat Enterprise Linux
6 8 (2.57%) zOS
7 6 (1.93%) AIX
7 6 (1.93%) Solaris
8 5 (1.61%) Amazon Linux
8 5 (1.61%) Android
8 5 (1.61%) Windows Server 2019
9 4 (1.29%) Windows 10
10 3 (0.96%) CentOS
10 3 (0.96%) Mac OS
11 2 (0.64%) SUSE Linux Enterprise Server
11 2 (0.64%) Ubuntu
12 1 (0.32%) Apple iOS
12 1 (0.32%) Data ONTAP
12 1 (0.32%) Windows Server 2012
12 1 (0.32%) Windows Server 2016
Processes & Methodologies
1 152 (48.87%) ITIL
2 92 (29.58%) Problem-Solving
3 86 (27.65%) Agile
4 82 (26.37%) Change Management
5 68 (21.86%) Service Management
6 60 (19.29%) Incident Management
7 53 (17.04%) Continuous Improvement
8 51 (16.40%) DevOps
9 45 (14.47%) Performance Tuning
10 44 (14.15%) ITSM
11 42 (13.50%) Disaster Recovery
12 40 (12.86%) Service Delivery
13 38 (12.22%) Configuration Management
13 38 (12.22%) Migration
14 37 (11.90%) Process Improvement
14 37 (11.90%) Stakeholder Management
15 29 (9.32%) Mentoring
15 29 (9.32%) Root Cause Analysis
16 24 (7.72%) CI/CD
17 23 (7.40%) Translating Business Requirements
Programming Languages
1 49 (15.76%) SQL
2 32 (10.29%) Python
3 22 (7.07%) PowerShell
4 11 (3.54%) Shell Script
5 10 (3.22%) REXX
6 8 (2.57%) Go
6 8 (2.57%) JavaScript
7 7 (2.25%) JCL
8 6 (1.93%) ActionScript
8 6 (1.93%) ActionScript 2.0
8 6 (1.93%) Bash
8 6 (1.93%) CLIST
8 6 (1.93%) Java
9 4 (1.29%) C
9 4 (1.29%) C#
10 3 (0.96%) PL/SQL
11 2 (0.64%) Kotlin
11 2 (0.64%) Perl
12 1 (0.32%) C++
12 1 (0.32%) COBOL
Qualifications
1 62 (19.94%) Security Cleared
2 45 (14.47%) SC Cleared
3 32 (10.29%) ITIL Certification
4 21 (6.75%) Degree
5 10 (3.22%) BPSS Clearance
6 9 (2.89%) Cisco Certification
6 9 (2.89%) ITIL Foundation Certificate
7 6 (1.93%) CCNA
8 5 (1.61%) Computer Science Degree
8 5 (1.61%) DV Cleared
9 4 (1.29%) CISM
9 4 (1.29%) CISSP
9 4 (1.29%) PMI Certification
10 3 (0.96%) AWS Certification
10 3 (0.96%) CCIE
10 3 (0.96%) CISA
10 3 (0.96%) GIAC
10 3 (0.96%) ISACA
10 3 (0.96%) PMP
10 3 (0.96%) SANS
Quality Assurance & Compliance
1 16 (5.14%) SLA
2 11 (3.54%) QA
3 5 (1.61%) PMO
4 4 (1.29%) Disclosure Scotland
4 4 (1.29%) ISO 22301
4 4 (1.29%) ISO 31000
4 4 (1.29%) ISO/IEC 27001
5 3 (0.96%) GDPR
6 2 (0.64%) GRC
7 1 (0.32%) Cyber Essentials
7 1 (0.32%) GxP
7 1 (0.32%) ITGC
7 1 (0.32%) NIST
7 1 (0.32%) PCI DSS
7 1 (0.32%) Sarbanes-Oxley
System Software
1 34 (10.93%) Active Directory
2 19 (6.11%) VMware Infrastructure
3 10 (3.22%) Docker
4 8 (2.57%) Oracle RAC
5 7 (2.25%) Time Sharing Option
6 6 (1.93%) Veritas Cluster Server
7 4 (1.29%) Firmware
8 3 (0.96%) Apache ZooKeeper
8 3 (0.96%) Hyper-V
8 3 (0.96%) NFS
8 3 (0.96%) VMware ESXi
8 3 (0.96%) VMware NSX
9 2 (0.64%) GPFS
9 2 (0.64%) vSphere
10 1 (0.32%) RACF
10 1 (0.32%) SRDF
10 1 (0.32%) Virtual Desktop
10 1 (0.32%) Virtual Machines
10 1 (0.32%) VMware Workstation
10 1 (0.32%) Xen
Systems Management
1 24 (7.72%) Kubernetes
2 20 (6.43%) Ansible
3 16 (5.14%) Terraform
4 15 (4.82%) Grafana
4 15 (4.82%) Oracle RMAN
5 13 (4.18%) Prometheus
6 9 (2.89%) Puppet
6 9 (2.89%) SCOM
7 8 (2.57%) Microsoft Clustering
8 7 (2.25%) Data Guard
8 7 (2.25%) Failover Clustering
8 7 (2.25%) Oracle Enterprise Manager
8 7 (2.25%) SCCM
9 6 (1.93%) OMEGAMON
10 5 (1.61%) Cisco Prime
10 5 (1.61%) EMC NetWorker
10 5 (1.61%) FortiGate
11 4 (1.29%) Microsoft Intune
11 4 (1.29%) Oracle Flashback
11 4 (1.29%) Podman
Vendors
1 54 (17.36%) Microsoft
2 48 (15.43%) ServiceNow
3 43 (13.83%) Cisco
4 32 (10.29%) VMware
5 28 (9.00%) Red Hat
6 26 (8.36%) Oracle
7 24 (7.72%) Splunk
8 22 (7.07%) IBM
9 13 (4.18%) Dell
10 12 (3.86%) Commvault
11 11 (3.54%) Brocade
11 11 (3.54%) SAP
12 9 (2.89%) EMC
12 9 (2.89%) SolarWinds
13 8 (2.57%) Dynatrace
13 8 (2.57%) Fortinet
13 8 (2.57%) MuleSoft
13 8 (2.57%) Veritas
14 7 (2.25%) Palo Alto
15 6 (1.93%) Snow