Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 21 October 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Oct 2025
Same period 2024 Same period 2023
Rank 299 309 262
Rank change year-on-year +10 -47 +20
Contract jobs citing Problem Management 282 266 456
As % of all contract jobs in the UK 0.84% 0.72% 0.95%
As % of the Processes & Methodologies category 0.93% 0.83% 1.07%
Number of daily rates quoted 149 164 275
10th Percentile £263 £333 £250
25th Percentile £350 £425 £372
Median daily rate (50th Percentile) £475 £493 £500
Median % change year-on-year -3.65% -1.40% -
75th Percentile £548 £562 £578
90th Percentile £650 £646 £643
UK excluding London median daily rate £463 £493 £500
% change year-on-year -6.19% -1.40% +8.70%
Number of hourly rates quoted 25 6 36
10th Percentile £15.50 £41.06 -
25th Percentile £16.84 £55.87 £13.41
Median hourly rate £20.00 £56.75 £13.66
Median % change year-on-year -64.75% +315.41% -19.65%
75th Percentile £24.38 £58.27 £14.16
90th Percentile £40.53 £79.25 £41.66
UK excluding London median hourly rate £18.90 £56.75 £13.66
% change year-on-year -66.70% +315.41% -17.05%

All Process and Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 30,286 31,889 42,511
As % of all contract IT jobs advertised in the UK 90.52% 86.07% 88.76%
Number of daily rates quoted 18,837 19,171 28,834
10th Percentile £295 £310 £313
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% -2.27%
75th Percentile £623 £638 £650
90th Percentile £725 £749 £750
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 1,927 1,193 1,584
10th Percentile £14.38 £15.00 £14.25
25th Percentile £17.30 £20.12 £18.74
Median hourly rate £25.08 £39.50 £42.50
Median % change year-on-year -36.52% -7.06% +30.61%
75th Percentile £42.50 £65.00 £65.00
90th Percentile £65.25 £73.75 £77.50
UK excluding London median hourly rate £22.23 £40.00 £42.50
% change year-on-year -44.43% -5.88% +59.00%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 21 October 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 21 October 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 21 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +9 242 £500 +1.42% 151
UK excluding London +15 180 £463 -6.19% 140
Work from Home +29 85 £464 -7.15% 93
London -1 82 £500 +5.26% 43
North of England -38 64 £450 -12.62% 39
North West -12 48 £342 -30.73% 18
Midlands +6 37 £403 +43.11% 11
West Midlands -2 27 £402 +42.93% 8
South East +2 26 £525 +16.67% 54
South West +12 17 £525 -9.68% 16
Scotland +10 16 £550 +16.71% 5
Yorkshire -45 15 £500 -7.32% 19
East of England +1 11 £450 +29.50% 11
East Midlands - 10 £538 - 2
Northern Ireland - 8 £350 -
North East -5 1 £650 - 2
Wales -5 1 - - 10

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (8.87%) SharePoint
2 22 (7.80%) Microsoft Exchange
2 22 (7.80%) Skype for Business
3 17 (6.03%) Confluence
4 14 (4.96%) Mattermost
5 8 (2.84%) CICS
6 7 (2.48%) Exchange Server 2013
7 5 (1.77%) IIS
8 4 (1.42%) NetWeaver
9 3 (1.06%) Apache
9 3 (1.06%) iPlanet
9 3 (1.06%) JBoss
9 3 (1.06%) WebSphere
9 3 (1.06%) WebSphere Application Server
10 2 (0.71%) SAS
11 1 (0.35%) Apache Airflow
11 1 (0.35%) MQSeries
11 1 (0.35%) Oracle SOA Suite
11 1 (0.35%) Oracle Workflow
11 1 (0.35%) Tomcat
Applications
1 29 (10.28%) Microsoft Office
2 9 (3.19%) Microsoft Excel
3 8 (2.84%) Microsoft PowerPoint
3 8 (2.84%) MS Visio
Business Applications
1 18 (6.38%) Remedy ITSM
2 5 (1.77%) SAP IBP
3 3 (1.06%) assyst
3 3 (1.06%) SAP S/4HANA
4 2 (0.71%) Aladdin
5 1 (0.35%) Dynamics CRM
5 1 (0.35%) Endur
5 1 (0.35%) Oracle EBS
5 1 (0.35%) Oracle EBS R12
5 1 (0.35%) Oracle ERP
5 1 (0.35%) ResourceLink
5 1 (0.35%) SAP BPC
5 1 (0.35%) SAP Oil and Gas
5 1 (0.35%) SAP SD
Cloud Services
1 41 (14.54%) Azure
2 36 (12.77%) Microsoft 365
3 21 (7.45%) OneDrive
4 19 (6.74%) AWS
5 15 (5.32%) Power Platform
6 14 (4.96%) GitHub
6 14 (4.96%) SaaS
7 13 (4.61%) Entra ID
8 7 (2.48%) GitHub Actions
8 7 (2.48%) PaaS
9 6 (2.13%) Azure DevOps
9 6 (2.13%) PowerApps
10 5 (1.77%) Amazon EKS
10 5 (1.77%) OCI
11 4 (1.42%) OpenShift
11 4 (1.42%) Power Automate
12 3 (1.06%) Amazon CloudWatch
12 3 (1.06%) AWS CloudFormation
12 3 (1.06%) Dynamics 365
12 3 (1.06%) Serverless
Communications & Networking
1 23 (8.16%) Skype
2 22 (7.80%) DNS
3 17 (6.03%) Firewall
4 15 (5.32%) VPN
5 14 (4.96%) TCP/IP
5 14 (4.96%) Unified Communications
6 13 (4.61%) DHCP
7 12 (4.26%) WebEx
8 9 (3.19%) Wireless
9 8 (2.84%) VoIP
9 8 (2.84%) WAN
10 7 (2.48%) SD-WAN
10 7 (2.48%) Softphone
10 7 (2.48%) Wi-Fi
11 6 (2.13%) Internet
11 6 (2.13%) Network Security
11 6 (2.13%) SAN
12 5 (1.77%) MGCP
12 5 (1.77%) SCCP
12 5 (1.77%) Telepresence
Database & Business Intelligence
1 7 (2.48%) Oracle Database
2 5 (1.77%) Data Warehouse
2 5 (1.77%) Metadata
2 5 (1.77%) Metadata Repository
2 5 (1.77%) Power BI
2 5 (1.77%) SAP HANA
3 4 (1.42%) SAP BW
3 4 (1.42%) SQL Server
4 2 (0.71%) BigQuery
4 2 (0.71%) DB2
4 2 (0.71%) Elasticsearch
4 2 (0.71%) NoSQL
4 2 (0.71%) Oracle Reports
4 2 (0.71%) Tableau
5 1 (0.35%) Amazon RDS
5 1 (0.35%) Amazon Redshift
5 1 (0.35%) Looker
5 1 (0.35%) PostgreSQL
5 1 (0.35%) Relational Database
5 1 (0.35%) SQL Server Reporting Services
Development Applications
1 31 (10.99%) JIRA
2 14 (4.96%) Git
3 13 (4.61%) Jenkins
4 7 (2.48%) Postman
5 3 (1.06%) Bitbucket Server
5 3 (1.06%) CA Release Automation
5 3 (1.06%) MSI
5 3 (1.06%) Sonatype Nexus
6 1 (0.35%) Bitbucket
6 1 (0.35%) Fiddler
6 1 (0.35%) GitLab
6 1 (0.35%) SonarQube
6 1 (0.35%) Subversion
6 1 (0.35%) Team Foundation Server
General
1 113 (40.07%) Social Skills
2 78 (27.66%) Finance
3 55 (19.50%) Analytical Skills
4 29 (10.28%) Public Sector
5 26 (9.22%) Banking
6 13 (4.61%) Manufacturing
7 11 (3.90%) Organisational Skills
8 9 (3.19%) Documentation Skills
9 8 (2.84%) Telecoms
10 7 (2.48%) Financial Institution
11 6 (2.13%) Marketing
11 6 (2.13%) Retail
12 5 (1.77%) Electronics
12 5 (1.77%) Military
13 4 (1.42%) Presentation Skills
14 3 (1.06%) Investment Banking
14 3 (1.06%) Legal
14 3 (1.06%) Publishing
15 2 (0.71%) Back Office
15 2 (0.71%) French Language
Job Titles
1 60 (21.28%) Analyst
2 46 (16.31%) Support Analyst
3 25 (8.87%) IT Support
4 23 (8.16%) Support Engineer
5 22 (7.80%) Operations Analyst
6 21 (7.45%) Operational Support Analyst
6 21 (7.45%) Operations Support Analyst
7 19 (6.74%) Senior
7 19 (6.74%) Service Manager
8 17 (6.03%) Incident Manager
9 16 (5.67%) Lead
10 14 (4.96%) Consultant
10 14 (4.96%) Messaging Support
11 13 (4.61%) 2nd Line Support
11 13 (4.61%) IT Analyst
12 12 (4.26%) Delivery Manager
12 12 (4.26%) IT Support Analyst
12 12 (4.26%) Messaging Analyst
12 12 (4.26%) Messaging Support Analyst
13 10 (3.55%) ITIL Manager
Libraries, Frameworks & Software Standards
1 12 (4.26%) XMPP
2 7 (2.48%) .NET
2 7 (2.48%) Oracle Fusion
3 6 (2.13%) ISPF
4 5 (1.77%) REST
4 5 (1.77%) SAML
4 5 (1.77%) SAP Fiori
5 4 (1.42%) SAP Basis
5 4 (1.42%) Web Services
6 3 (1.06%) .NET Framework
6 3 (1.06%) HTML
6 3 (1.06%) LDAP
6 3 (1.06%) Middleware
6 3 (1.06%) OAuth
6 3 (1.06%) OpenID
7 2 (0.71%) FIX Protocol
7 2 (0.71%) Kafka
7 2 (0.71%) Node.js
7 2 (0.71%) XML
8 1 (0.35%) AngularJS
Miscellaneous
1 25 (8.87%) Management Information System
2 12 (4.26%) Enterprise Software
2 12 (4.26%) Video Conferencing
3 10 (3.55%) Data Centre
3 10 (3.55%) Mainframe
4 7 (2.48%) CMDB
4 7 (2.48%) Driving Licence
4 7 (2.48%) Virtual Team
5 6 (2.13%) Onboarding
5 6 (2.13%) VSAM
6 5 (1.77%) IBM Mainframe
6 5 (1.77%) Low-Code
6 5 (1.77%) PKI
6 5 (1.77%) Security Posture
6 5 (1.77%) Self-Motivation
6 5 (1.77%) Team-Oriented Environment
7 3 (1.06%) Data Protection Act
7 3 (1.06%) Product Ownership
7 3 (1.06%) Tandem
8 2 (0.71%) Replication
Operating Systems
1 52 (18.44%) Windows
2 37 (13.12%) Linux
3 15 (5.32%) Unix
4 9 (3.19%) Android
5 8 (2.84%) Red Hat Enterprise Linux
5 8 (2.84%) Windows 10
6 7 (2.48%) Windows Server
6 7 (2.48%) zOS
7 6 (2.13%) Apple iOS
8 3 (1.06%) Mac OS
9 2 (0.71%) AIX
9 2 (0.71%) Solaris
9 2 (0.71%) SUSE Linux Enterprise Server
10 1 (0.35%) CentOS
10 1 (0.35%) VMS
10 1 (0.35%) Windows Server 2012
Processes & Methodologies
1 149 (52.84%) ITIL
2 81 (28.72%) Problem-Solving
3 74 (26.24%) Change Management
4 65 (23.05%) Service Management
5 58 (20.57%) ITSM
6 55 (19.50%) DevOps
7 50 (17.73%) Incident Management
8 49 (17.38%) Agile
9 46 (16.31%) Root Cause Analysis
10 43 (15.25%) Service Delivery
11 39 (13.83%) Continuous Improvement
12 36 (12.77%) Stakeholder Management
13 30 (10.64%) Information Security
14 28 (9.93%) Project Management
15 27 (9.57%) Customer Service
16 26 (9.22%) Migration
17 25 (8.87%) Cybersecurity
18 22 (7.80%) Validation
19 20 (7.09%) Business Intelligence
19 20 (7.09%) Configuration Management
Programming Languages
1 46 (16.31%) SQL
2 43 (15.25%) PowerShell
3 27 (9.57%) Python
4 11 (3.90%) Bash
5 9 (3.19%) Go
6 8 (2.84%) JavaScript
6 8 (2.84%) Shell Script
7 7 (2.48%) CLIST
7 7 (2.48%) PromQL
7 7 (2.48%) REXX
8 6 (2.13%) C#
8 6 (2.13%) JCL
9 4 (1.42%) Groovy
9 4 (1.42%) Java
10 2 (0.71%) C++
10 2 (0.71%) Kotlin
11 1 (0.35%) ABAP
11 1 (0.35%) COBOL
11 1 (0.35%) Perl
11 1 (0.35%) PL/SQL
Qualifications
1 61 (21.63%) Security Cleared
2 45 (15.96%) Degree
3 41 (14.54%) SC Cleared
4 30 (10.64%) ITIL Certification
5 11 (3.90%) Computer Science Degree
5 11 (3.90%) ITIL Foundation Certificate
6 10 (3.55%) BPSS Clearance
6 10 (3.55%) Microsoft Certification
7 7 (2.48%) A+ Certification
7 7 (2.48%) Cisco Certification
8 6 (2.13%) MCP
9 5 (1.77%) AWS Certification
9 5 (1.77%) CCNP
9 5 (1.77%) MCDST
9 5 (1.77%) PMP
10 4 (1.42%) Azure Certification
10 4 (1.42%) CCIE
11 3 (1.06%) MCSE
11 3 (1.06%) PMI Certification
12 2 (0.71%) DV Cleared
Quality Assurance & Compliance
1 19 (6.74%) SLA
2 14 (4.96%) QA
3 7 (2.48%) NIST
4 6 (2.13%) PCI DSS
5 4 (1.42%) Cyber Essentials
5 4 (1.42%) ISO/IEC 27001
6 3 (1.06%) GDPR
6 3 (1.06%) PMO
7 2 (0.71%) Accessibility
8 1 (0.35%) GRC
8 1 (0.35%) GxP
8 1 (0.35%) HMG Security Policy Framework
8 1 (0.35%) ISO 22301
8 1 (0.35%) Sarbanes-Oxley
System Software
1 72 (25.53%) Active Directory
2 10 (3.55%) VMware Infrastructure
3 6 (2.13%) Time Sharing Option
4 4 (1.42%) Docker
5 3 (1.06%) Tivoli Directory Server
6 2 (0.71%) Veritas Cluster Server
7 1 (0.35%) Oracle RAC
7 1 (0.35%) RACF
7 1 (0.35%) Virtual Machines
7 1 (0.35%) VMware ESXi
7 1 (0.35%) vSphere
7 1 (0.35%) Xen
Systems Management
1 28 (9.93%) SCCM
2 23 (8.16%) Microsoft Intune
3 22 (7.80%) SCOM
4 15 (5.32%) HP SiteScope
4 15 (5.32%) Kubernetes
5 13 (4.61%) Grafana
6 10 (3.55%) Ansible
6 10 (3.55%) Prometheus
7 8 (2.84%) Terraform
8 7 (2.48%) OMEGAMON
8 7 (2.48%) Puppet
9 6 (2.13%) EMC NetWorker
9 6 (2.13%) EMC VPLEX
10 5 (1.77%) CA Endevor
11 4 (1.42%) FortiGate
11 4 (1.42%) Microsoft Clustering
12 3 (1.06%) CA Single Sign-On
12 3 (1.06%) CA Wily
12 3 (1.06%) Progress Chef
12 3 (1.06%) Tivoli
Vendors
1 95 (33.69%) Microsoft
2 41 (14.54%) Cisco
3 35 (12.41%) Splunk
4 30 (10.64%) ServiceNow
5 27 (9.57%) Remedy
6 17 (6.03%) Oracle
7 16 (5.67%) Red Hat
7 16 (5.67%) VMware
8 14 (4.96%) SAP
9 13 (4.61%) IBM
10 8 (2.84%) Dell
10 8 (2.84%) MuleSoft
11 6 (2.13%) Brocade
11 6 (2.13%) EMC
11 6 (2.13%) Fortinet
11 6 (2.13%) Isilon
12 5 (1.77%) Dynatrace
12 5 (1.77%) iManage
12 5 (1.77%) Mitel
12 5 (1.77%) Palo Alto