Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 26 June 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Jun 2026
Same period 2025 Same period 2024
Rank 343 263 273
Rank change year-on-year -80 +10 -19
Contract jobs citing Problem Management 341 304 379
As % of all contract jobs in the UK 0.67% 1.01% 0.87%
As % of the Processes & Methodologies category 0.79% 1.10% 1.02%
Number of daily rates quoted 214 187 226
10th Percentile £263 £310 £325
25th Percentile £400 £374 £407
Median daily rate (50th Percentile) £488 £450 £475
Median % change year-on-year +8.33% -5.26% -5.00%
75th Percentile £580 £528 £530
90th Percentile £671 £593 £600
UK excluding London median daily rate £475 £440 £493
% change year-on-year +7.95% -10.75% +6.59%
Number of hourly rates quoted 17 14 32
10th Percentile £18.69 - -
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £19.50 £24.00 £25.00
Median % change year-on-year -18.75% -4.00% +83.02%
75th Percentile £55.50 £46.19 £25.38
90th Percentile £67.84 £47.39 £39.10
UK excluding London median hourly rate £55.50 £20.90 £25.00
% change year-on-year +165.61% -16.42% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 43,249 27,546 37,029
As % of all contract IT jobs advertised in the UK 84.99% 91.07% 85.21%
Number of daily rates quoted 26,953 17,432 23,598
10th Percentile £325 £300 £300
25th Percentile £413 £405 £413
Median daily rate (50th Percentile) £515 £502 £525
Median % change year-on-year +2.54% -4.33% -4.55%
75th Percentile £621 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,594 1,315 2,564
10th Percentile £14.81 £14.20 £12.74
25th Percentile £20.09 £17.44 £16.06
Median hourly rate £43.96 £25.15 £37.50
Median % change year-on-year +74.79% -32.93% +7.14%
75th Percentile £68.00 £53.95 £61.30
90th Percentile £81.71 £70.00 £72.50
UK excluding London median hourly rate £45.00 £24.66 £38.12
% change year-on-year +82.48% -35.31% +17.65%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 26 June 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 26 June 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 26 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -70 305 £482 +7.17% 95
UK excluding London -91 202 £475 +7.95% 78
London -43 114 £515 +8.42% 28
Work from Home -34 107 £490 +8.83% 41
North of England -72 62 £500 +33.33% 14
Midlands -30 60 £463 +3.01% 15
West Midlands -26 59 £463 +3.01% 6
Yorkshire -35 38 £500 +32.45% 6
South West -19 29 £431 -2.82% 5
South East -46 29 £425 -10.53% 28
North West -61 23 £401 +23.38% 7
Scotland -25 20 £500 +11.11% 1
East of England -38 6 £400 -11.11% 14
Wales -12 4 £750 +100.00% 2
North East -31 1 £400 -4.99% 1
East Midlands - 1 £163 - 9

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (5.57%) Confluence
1 19 (5.57%) SharePoint
2 11 (3.23%) SAS
3 7 (2.05%) Microsoft Exchange
4 4 (1.17%) Adobe Experience Manager
4 4 (1.17%) IIS
4 4 (1.17%) Oracle Self-Service HR
5 3 (0.88%) NetWeaver
5 3 (0.88%) Oracle Workflow
6 2 (0.59%) Apache
6 2 (0.59%) ArcGIS
6 2 (0.59%) Oracle Spatial
7 1 (0.29%) CMS
7 1 (0.29%) Headless CMS
7 1 (0.29%) IBM HTTP Server
7 1 (0.29%) WebSphere
7 1 (0.29%) WebSphere Application Server
Applications
1 19 (5.57%) Microsoft Office
2 10 (2.93%) Microsoft Excel
3 1 (0.29%) MS Visio
Business Applications
1 18 (5.28%) Remedy ITSM
2 5 (1.47%) SAP S/4HANA
3 3 (0.88%) Oracle Assets
3 3 (0.88%) Oracle Cash Management
3 3 (0.88%) Oracle Payables
3 3 (0.88%) Oracle Procure-to-Pay
3 3 (0.88%) Oracle Receivables
4 2 (0.59%) NetSuite
5 1 (0.29%) iTrent
5 1 (0.29%) Oracle General Ledger
5 1 (0.29%) Primavera
5 1 (0.29%) SAP ERP
5 1 (0.29%) Veritas eDiscovery
Cloud Services
1 67 (19.65%) Azure
2 51 (14.96%) Entra ID
3 45 (13.20%) Microsoft 365
4 38 (11.14%) AWS
5 22 (6.45%) GitHub
6 20 (5.87%) Azure DevOps
7 17 (4.99%) OneDrive
8 16 (4.69%) GitHub Actions
9 15 (4.40%) Amazon CloudWatch
10 13 (3.81%) Amazon EC2
10 13 (3.81%) Amazon EKS
10 13 (3.81%) Amazon S3
10 13 (3.81%) Microsoft Copilot
11 12 (3.52%) Power Platform
11 12 (3.52%) Serverless
11 12 (3.52%) Virtual Private Cloud
12 11 (3.23%) Amazon ECS
12 11 (3.23%) AWS CodePipeline
12 11 (3.23%) AWS Lambda
13 9 (2.64%) AWS CloudFormation
Communications & Networking
1 27 (7.92%) Firewall
2 24 (7.04%) DNS
3 19 (5.57%) DHCP
4 18 (5.28%) VPN
5 12 (3.52%) LAN
5 12 (3.52%) WAN
6 11 (3.23%) Network Security
6 11 (3.23%) Wi-Fi
7 10 (2.93%) SAN
8 9 (2.64%) Wireless
9 8 (2.35%) MPLS
9 8 (2.35%) SD-WAN
10 7 (2.05%) VLAN
11 6 (1.76%) Cisco IOS
11 6 (1.76%) Cisco Nexus
12 4 (1.17%) NAS
13 3 (0.88%) Internet
13 3 (0.88%) Kerberos
13 3 (0.88%) NetScaler
13 3 (0.88%) NGFW
Database & Business Intelligence
1 12 (3.52%) Power BI
2 10 (2.93%) Data Warehouse
3 8 (2.35%) Metadata
3 8 (2.35%) Oracle Database
4 7 (2.05%) MySQL
4 7 (2.05%) Relational Database
4 7 (2.05%) SQL Server
5 5 (1.47%) Metadata Repository
5 5 (1.47%) SAP HANA
6 4 (1.17%) PostgreSQL
7 3 (0.88%) Data Lake
7 3 (0.88%) NoSQL
7 3 (0.88%) Oracle BI Publisher
7 3 (0.88%) Pentaho
7 3 (0.88%) SQL Server Integration Services
7 3 (0.88%) Tableau
8 2 (0.59%) Db2
8 2 (0.59%) KDB
8 2 (0.59%) MaxDB
8 2 (0.59%) Sybase ASE
Development Applications
1 62 (18.18%) JIRA
2 16 (4.69%) Jenkins
3 13 (3.81%) Bitbucket
4 12 (3.52%) Git
4 12 (3.52%) GitLab
5 4 (1.17%) Jaeger
5 4 (1.17%) Maven
6 1 (0.29%) Artifactory
6 1 (0.29%) Cypress.io
6 1 (0.29%) Introscope
6 1 (0.29%) MSI
General
1 138 (40.47%) Social Skills
2 83 (24.34%) Finance
3 45 (13.20%) Analytical Skills
4 42 (12.32%) Public Sector
5 25 (7.33%) Banking
6 20 (5.87%) Legal
7 14 (4.11%) Law
8 13 (3.81%) Documentation Skills
9 11 (3.23%) Retail
10 7 (2.05%) Organisational Skills
11 6 (1.76%) Military
12 5 (1.47%) Telecoms
13 4 (1.17%) Financial Institution
13 4 (1.17%) Influencing Skills
13 4 (1.17%) Police
14 3 (0.88%) Front Office
14 3 (0.88%) General Ledger
15 2 (0.59%) Corporate Banking
15 2 (0.59%) Games
15 2 (0.59%) Local Government
Job Titles
1 38 (11.14%) Service Manager
2 33 (9.68%) Analyst
3 32 (9.38%) Support Engineer
4 24 (7.04%) Architect
5 22 (6.45%) Senior
6 21 (6.16%) IT Support
6 21 (6.16%) Lead
7 18 (5.28%) Incident Manager
8 17 (4.99%) Infrastructure Engineer
9 16 (4.69%) Administrator
9 16 (4.69%) IT Engineer
10 15 (4.40%) Consultant
11 14 (4.11%) Developer
11 14 (4.11%) IT Support Engineer
12 13 (3.81%) Network Engineer
13 12 (3.52%) Delivery Manager
13 12 (3.52%) Major Incident Manager
13 12 (3.52%) Scrum Master
14 9 (2.64%) Incident Analyst
14 9 (2.64%) Problem Analyst
Libraries, Frameworks & Software Standards
1 14 (4.11%) Microsoft Graph
2 12 (3.52%) Middleware
3 9 (2.64%) AWS CDK
4 8 (2.35%) .NET
4 8 (2.35%) REST
5 7 (2.05%) Spring
6 6 (1.76%) SAP Basis
6 6 (1.76%) Software Packaging
7 5 (1.47%) XML
8 4 (1.17%) AngularJS
8 4 (1.17%) Bootstrap
8 4 (1.17%) CSS
8 4 (1.17%) J2EE
8 4 (1.17%) jQuery
8 4 (1.17%) Loki
8 4 (1.17%) OpenTelemetry
8 4 (1.17%) Oracle Fusion
8 4 (1.17%) Sass
8 4 (1.17%) Spring MVC
8 4 (1.17%) Web Services
Miscellaneous
1 21 (6.16%) Product Ownership
2 18 (5.28%) Data Centre
2 18 (5.28%) Onboarding
3 17 (4.99%) CMDB
4 12 (3.52%) Data Protection Act
5 11 (3.23%) Security Posture
6 10 (2.93%) Analytical Mindset
6 10 (2.93%) Hybrid Cloud
6 10 (2.93%) Management Information System
7 9 (2.64%) Distributed Systems
7 9 (2.64%) Smartphone
8 8 (2.35%) PKI
9 7 (2.05%) Clustering
9 7 (2.05%) Enterprise Software
9 7 (2.05%) Mainframe
9 7 (2.05%) Private Cloud
10 6 (1.76%) Cloud Native
10 6 (1.76%) Replication
11 4 (1.17%) Distributed Computing
11 4 (1.17%) Self-Motivation
Operating Systems
1 70 (20.53%) Windows
2 52 (15.25%) Linux
3 22 (6.45%) Windows Server
4 17 (4.99%) Unix
5 12 (3.52%) Red Hat Enterprise Linux
6 9 (2.64%) Android
6 9 (2.64%) zOS
7 6 (1.76%) Windows 10
8 5 (1.47%) Ubuntu
9 4 (1.17%) Windows Server 2012
10 3 (0.88%) Apple iOS
10 3 (0.88%) Windows 7
10 3 (0.88%) Windows Server 2019
10 3 (0.88%) Windows XP
11 2 (0.59%) Windows Server 2016
12 1 (0.29%) AIX
Processes & Methodologies
1 160 (46.92%) ITIL
2 99 (29.03%) ITSM
3 98 (28.74%) Change Management
4 93 (27.27%) Service Management
5 88 (25.81%) Continuous Improvement
6 71 (20.82%) Incident Management
7 70 (20.53%) Agile
8 69 (20.23%) Root Cause Analysis
9 66 (19.35%) Stakeholder Management
10 59 (17.30%) DevOps
11 55 (16.13%) Problem-Solving
12 54 (15.84%) Service Delivery
13 43 (12.61%) Decision-Making
14 42 (12.32%) CI/CD
15 32 (9.38%) Stakeholder Engagement
16 31 (9.09%) Incident Response
17 28 (8.21%) Scrum
18 27 (7.92%) Customer Service
19 26 (7.62%) Infrastructure as Code
19 26 (7.62%) Observability
Programming Languages
1 35 (10.26%) PowerShell
2 33 (9.68%) SQL
3 27 (7.92%) Python
4 19 (5.57%) Java
5 18 (5.28%) Bash
6 14 (4.11%) C#
7 8 (2.35%) PL/SQL
8 7 (2.05%) JavaScript
9 5 (1.47%) JCL
10 4 (1.17%) Go
11 3 (0.88%) Shell Script
12 2 (0.59%) Perl
12 2 (0.59%) PHP
12 2 (0.59%) REXX
12 2 (0.59%) T-SQL
12 2 (0.59%) TypeScript
13 1 (0.29%) Jython
13 1 (0.29%) Korn
13 1 (0.29%) Kusto Query Language
13 1 (0.29%) SOQL
Qualifications
1 127 (37.24%) Security Cleared
2 101 (29.62%) SC Cleared
3 35 (10.26%) DV Cleared
4 29 (8.50%) Degree
5 14 (4.11%) ITIL Certification
6 11 (3.23%) SAFe Agilist
7 9 (2.64%) AWS Certified Cloud Practitioner
8 7 (2.05%) BPSS Clearance
8 7 (2.05%) Cisco Certification
9 6 (1.76%) CCNA
9 6 (1.76%) Master's Degree
9 6 (1.76%) Microsoft Certification
10 5 (1.47%) ITIL Foundation Certificate
10 5 (1.47%) MCSE
11 4 (1.17%) CCNP
11 4 (1.17%) PMI Certification
11 4 (1.17%) VMware Certified Professional (VCP)
12 3 (0.88%) Computer Science Degree
12 3 (0.88%) PMP
12 3 (0.88%) RHCA
Quality Assurance & Compliance
1 51 (14.96%) SLA
2 12 (3.52%) ISO/IEC 27001
3 8 (2.35%) Data Quality
3 8 (2.35%) PCI DSS
4 7 (2.05%) GDPR
5 6 (1.76%) Cyber Essentials
6 5 (1.47%) GRC
6 5 (1.47%) NIST
7 3 (0.88%) Actionable Recommendations
7 3 (0.88%) QA
7 3 (0.88%) Sarbanes-Oxley
8 2 (0.59%) ISO/IEC 20000
8 2 (0.59%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.29%) Accessibility
9 1 (0.29%) COBIT
9 1 (0.29%) Disclosure Scotland
9 1 (0.29%) ISO 22301
9 1 (0.29%) ISO 9001
9 1 (0.29%) SOC 2
9 1 (0.29%) WCAG
System Software
1 56 (16.42%) Active Directory
2 19 (5.57%) Docker
3 17 (4.99%) VMware Infrastructure
4 14 (4.11%) NFS
5 8 (2.35%) Hyper-V
6 5 (1.47%) Time Sharing Option
7 4 (1.17%) Virtual Machines
8 3 (0.88%) Firmware
8 3 (0.88%) VMware ESXi
9 2 (0.59%) Oracle RAC
9 2 (0.59%) VMware Workstation
9 2 (0.59%) vSphere
9 2 (0.59%) XenApp
9 2 (0.59%) XenDesktop
10 1 (0.29%) Active Directory Lightweight Directory Services
10 1 (0.29%) BitLocker
10 1 (0.29%) Virtual Desktop
10 1 (0.29%) VMware NSX
Systems Management
1 22 (6.45%) Terraform
2 19 (5.57%) SCCM
3 17 (4.99%) Microsoft Intune
4 14 (4.11%) Kubernetes
5 12 (3.52%) Ansible
6 10 (2.93%) Grafana
7 9 (2.64%) Cisco Prime
8 8 (2.35%) Prometheus
9 6 (1.76%) Red Hat Satellite
10 5 (1.47%) Tivoli Storage Manager
11 4 (1.17%) Active Directory Federation Services
11 4 (1.17%) Istio
11 4 (1.17%) Podman
11 4 (1.17%) Single Sign-On
12 3 (0.88%) Jamf Pro
12 3 (0.88%) Rancher
12 3 (0.88%) vCenter Server
13 2 (0.59%) AirWatch
13 2 (0.59%) Failover Clustering
13 2 (0.59%) PaperCut
Vendors
1 73 (21.41%) ServiceNow
2 58 (17.01%) Microsoft
3 25 (7.33%) Cisco
4 24 (7.04%) Oracle
4 24 (7.04%) Remedy
5 20 (5.87%) VMware
6 12 (3.52%) Red Hat
6 12 (3.52%) SAP
7 11 (3.23%) Dell
7 11 (3.23%) IBM
8 10 (2.93%) Splunk
9 9 (2.64%) Broadcom
9 9 (2.64%) Salesforce
10 8 (2.35%) SolarWinds
11 7 (2.05%) Aruba
11 7 (2.05%) BMC
11 7 (2.05%) Brocade
11 7 (2.05%) Citrix
11 7 (2.05%) Denodo
11 7 (2.05%) Fortinet