Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 7 May 2026, with comparisons to the same periods in the previous two years.

6 months to
7 May 2026
Same period 2025 Same period 2024
Rank 338 226 244
Rank change year-on-year -112 +18 +15
Contract jobs citing Problem Management 313 322 419
As % of all contract jobs in the UK 0.66% 1.10% 0.97%
As % of the Processes & Methodologies category 0.78% 1.21% 1.12%
Number of daily rates quoted 207 203 248
10th Percentile £292 £305 £300
25th Percentile £400 £378 £400
Median daily rate (50th Percentile) £475 £450 £465
Median % change year-on-year +5.56% -3.22% -7.01%
75th Percentile £580 £550 £516
90th Percentile £671 £601 £600
UK excluding London median daily rate £463 £443 £475
% change year-on-year +4.52% -6.84% +5.56%
Number of hourly rates quoted 14 6 47
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £26.69 £14.16
Median hourly rate £26.11 £39.05 £22.50
Median % change year-on-year -33.13% +73.53% +64.71%
75th Percentile £48.51 £46.47 £25.00
90th Percentile £67.84 £58.75 £32.30
UK excluding London median hourly rate £63.14 £32.30 £20.25
% change year-on-year +95.49% +59.48% +48.24%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 40,275 26,638 37,488
As % of all contract IT jobs advertised in the UK 84.44% 90.95% 86.38%
Number of daily rates quoted 25,293 17,157 24,168
10th Percentile £320 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% -4.55%
75th Percentile £613 £630 £638
90th Percentile £725 £745 £750
UK excluding London median daily rate £488 £480 £500
% change year-on-year +1.56% -4.00% -
Number of hourly rates quoted 2,413 1,083 2,449
10th Percentile £14.84 £14.63 £12.75
25th Percentile £19.75 £18.50 £16.00
Median hourly rate £41.56 £29.00 £35.96
Median % change year-on-year +43.29% -19.35% -0.11%
75th Percentile £67.25 £61.50 £60.00
90th Percentile £79.40 £75.00 £72.50
UK excluding London median hourly rate £43.69 £27.94 £37.50
% change year-on-year +56.37% -25.49% +7.14%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 7 May 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 7 May 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 7 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -85 286 £465 +3.33% 102
UK excluding London -102 180 £463 +4.52% 87
London -48 113 £500 - 27
Work from Home -19 94 £481 +11.92% 42
Midlands -42 56 £463 -5.03% 20
North of England -66 55 £463 +23.33% 22
West Midlands -31 53 £463 -5.03% 14
Yorkshire -37 36 £488 +30.00% 15
South East -33 30 £392 -13.00% 17
South West -30 28 £463 -5.13% 8
North West -60 18 £401 +0.12% 5
Scotland -13 16 £513 +15.17% 4
Wales -15 3 £750 +106.90% 4
East of England -50 3 £400 -12.71% 10
East Midlands - 3 £400 - 6
North East -16 1 £400 -4.99% 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.39%) SharePoint
2 14 (4.47%) Confluence
3 11 (3.51%) SAS
4 8 (2.56%) Microsoft Exchange
5 5 (1.60%) Apache
6 4 (1.28%) Adobe Experience Manager
6 4 (1.28%) IIS
6 4 (1.28%) Oracle Self-Service HR
7 3 (0.96%) Oracle Workflow
8 2 (0.64%) ArcGIS
8 2 (0.64%) Oracle Spatial
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 9 (2.88%) Microsoft Office
2 1 (0.32%) AutoCAD
2 1 (0.32%) Microsoft Excel
2 1 (0.32%) MS Visio
Business Applications
1 13 (4.15%) Remedy ITSM
2 4 (1.28%) Oracle Cash Management
2 4 (1.28%) Oracle Payables
2 4 (1.28%) Oracle Receivables
3 3 (0.96%) Oracle Assets
3 3 (0.96%) Oracle Procure-to-Pay
3 3 (0.96%) SAP S/4HANA
4 2 (0.64%) NetSuite
4 2 (0.64%) Oracle General Ledger
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 64 (20.45%) Azure
2 41 (13.10%) AWS
3 39 (12.46%) Entra ID
4 36 (11.50%) Microsoft 365
5 25 (7.99%) GitHub
6 21 (6.71%) Azure DevOps
7 17 (5.43%) GitHub Actions
8 16 (5.11%) GCP
9 15 (4.79%) Microsoft Copilot
10 12 (3.83%) Amazon CloudWatch
10 12 (3.83%) OneDrive
11 10 (3.19%) AWS CloudFormation
11 10 (3.19%) Datadog
11 10 (3.19%) Power Platform
11 10 (3.19%) Serverless
12 9 (2.88%) Virtual Private Cloud
13 8 (2.56%) Amazon ECS
13 8 (2.56%) Amazon EKS
13 8 (2.56%) AWS CodePipeline
13 8 (2.56%) AWS Lambda
Communications & Networking
1 30 (9.58%) Firewall
2 19 (6.07%) DNS
3 15 (4.79%) Network Security
4 12 (3.83%) TCP/IP
4 12 (3.83%) VPN
5 11 (3.51%) WAN
6 10 (3.19%) DHCP
6 10 (3.19%) LAN
7 8 (2.56%) MPLS
7 8 (2.56%) SD-WAN
8 6 (1.92%) Cisco Nexus
8 6 (1.92%) Wi-Fi
8 6 (1.92%) Wireless
9 5 (1.60%) NetScaler
9 5 (1.60%) SAN
10 4 (1.28%) Broadband
11 3 (0.96%) Internet
11 3 (0.96%) NAS
11 3 (0.96%) SSL
12 2 (0.64%) Intrusion Detection
Database & Business Intelligence
1 11 (3.51%) Data Warehouse
2 10 (3.19%) Power BI
3 9 (2.88%) PostgreSQL
4 8 (2.56%) Metadata
4 8 (2.56%) Oracle Database
5 7 (2.24%) MySQL
5 7 (2.24%) SQL Server
6 6 (1.92%) Relational Database
7 5 (1.60%) Metadata Repository
7 5 (1.60%) SQL Server Integration Services
8 4 (1.28%) MongoDB
8 4 (1.28%) Oracle BI Publisher
8 4 (1.28%) SAP HANA
9 3 (0.96%) Data Lake
9 3 (0.96%) NoSQL
9 3 (0.96%) Oracle Reports
9 3 (0.96%) Pentaho
9 3 (0.96%) Tableau
10 2 (0.64%) Azure SQL Database
10 2 (0.64%) KDB
Development Applications
1 56 (17.89%) JIRA
2 16 (5.11%) Git
2 16 (5.11%) Jenkins
3 14 (4.47%) GitLab
4 9 (2.88%) Bitbucket
5 4 (1.28%) Jaeger
5 4 (1.28%) Maven
6 3 (0.96%) CircleCI
7 1 (0.32%) Artifactory
7 1 (0.32%) Cypress.io
7 1 (0.32%) Introscope
7 1 (0.32%) MSI
General
1 106 (33.87%) Social Skills
2 81 (25.88%) Finance
3 42 (13.42%) Analytical Skills
4 40 (12.78%) Public Sector
5 31 (9.90%) Banking
6 19 (6.07%) Legal
7 18 (5.75%) Law
8 10 (3.19%) Retail
9 8 (2.56%) Documentation Skills
10 6 (1.92%) Military
10 6 (1.92%) Telecoms
11 4 (1.28%) Financial Institution
11 4 (1.28%) General Ledger
11 4 (1.28%) Influencing Skills
11 4 (1.28%) Local Government
11 4 (1.28%) Organisational Skills
11 4 (1.28%) Police
12 2 (0.64%) Corporate Banking
12 2 (0.64%) Front Office
13 1 (0.32%) International Banking
Job Titles
1 37 (11.82%) Service Manager
2 30 (9.58%) Analyst
3 26 (8.31%) Architect
4 22 (7.03%) Senior
4 22 (7.03%) Support Engineer
5 19 (6.07%) IT Support
6 18 (5.75%) Lead
7 16 (5.11%) Administrator
8 15 (4.79%) IT Engineer
9 14 (4.47%) Consultant
9 14 (4.47%) Incident Manager
9 14 (4.47%) IT Support Engineer
10 12 (3.83%) Developer
10 12 (3.83%) Service Analyst
11 11 (3.51%) Delivery Manager
12 10 (3.19%) Network Engineer
13 9 (2.88%) Infrastructure Engineer
13 9 (2.88%) Scrum Master
13 9 (2.88%) Service Desk Analyst
13 9 (2.88%) Solutions Architect
Libraries, Frameworks & Software Standards
1 13 (4.15%) Middleware
2 11 (3.51%) Microsoft Graph
3 9 (2.88%) REST
4 7 (2.24%) .NET
4 7 (2.24%) Spring
5 6 (1.92%) AWS CDK
5 6 (1.92%) Kafka
6 5 (1.60%) Oracle Fusion
7 4 (1.28%) AngularJS
7 4 (1.28%) Bootstrap
7 4 (1.28%) CSS
7 4 (1.28%) J2EE
7 4 (1.28%) jQuery
7 4 (1.28%) Loki
7 4 (1.28%) OpenTelemetry
7 4 (1.28%) SAP Basis
7 4 (1.28%) Sass
7 4 (1.28%) Spring MVC
7 4 (1.28%) Web Services
8 3 (0.96%) XML
Miscellaneous
1 18 (5.75%) CMDB
2 16 (5.11%) Product Ownership
3 15 (4.79%) Data Centre
4 14 (4.47%) Onboarding
5 13 (4.15%) Cloud Native
6 11 (3.51%) Management Information System
6 11 (3.51%) Security Posture
7 9 (2.88%) Analytical Mindset
8 8 (2.56%) Hybrid Cloud
9 7 (2.24%) Clustering
9 7 (2.24%) Enterprise Software
9 7 (2.24%) Private Cloud
10 6 (1.92%) Data Protection Act
10 6 (1.92%) Distributed Systems
10 6 (1.92%) Mainframe
10 6 (1.92%) Replication
11 5 (1.60%) PKI
12 3 (0.96%) Autonomous Agent
12 3 (0.96%) Distributed Computing
12 3 (0.96%) Self-Motivation
Operating Systems
1 58 (18.53%) Windows
2 54 (17.25%) Linux
3 22 (7.03%) Windows Server
4 20 (6.39%) Unix
5 9 (2.88%) Ubuntu
5 9 (2.88%) zOS
6 8 (2.56%) Red Hat Enterprise Linux
6 8 (2.56%) Windows 10
7 5 (1.60%) Windows Server 2012
8 2 (0.64%) Debian
8 2 (0.64%) Windows Server 2016
8 2 (0.64%) Windows Server 2019
9 1 (0.32%) AIX
9 1 (0.32%) Android
9 1 (0.32%) Apple iOS
9 1 (0.32%) CentOS
9 1 (0.32%) Windows 7
9 1 (0.32%) Windows XP
Processes & Methodologies
1 147 (46.96%) ITIL
2 93 (29.71%) Change Management
3 85 (27.16%) Service Management
4 80 (25.56%) Root Cause Analysis
5 77 (24.60%) ITSM
6 76 (24.28%) Continuous Improvement
7 64 (20.45%) Incident Management
8 62 (19.81%) DevOps
9 59 (18.85%) Agile
10 52 (16.61%) Problem-Solving
10 52 (16.61%) Stakeholder Management
11 51 (16.29%) Service Delivery
12 48 (15.34%) CI/CD
13 42 (13.42%) Observability
14 33 (10.54%) Decision-Making
15 31 (9.90%) Incident Response
16 30 (9.58%) Infrastructure as Code
17 22 (7.03%) Data Modelling
17 22 (7.03%) Scrum
17 22 (7.03%) Stakeholder Engagement
Programming Languages
1 40 (12.78%) PowerShell
1 40 (12.78%) SQL
2 27 (8.63%) Python
3 21 (6.71%) Bash
4 19 (6.07%) Java
5 13 (4.15%) C#
6 8 (2.56%) PL/SQL
6 8 (2.56%) Shell Script
7 7 (2.24%) Go
7 7 (2.24%) JavaScript
8 4 (1.28%) JCL
9 2 (0.64%) Perl
9 2 (0.64%) PHP
9 2 (0.64%) TypeScript
10 1 (0.32%) Jython
10 1 (0.32%) Korn
10 1 (0.32%) Kusto Query Language
10 1 (0.32%) REXX
10 1 (0.32%) T-SQL
Qualifications
1 119 (38.02%) Security Cleared
2 98 (31.31%) SC Cleared
3 32 (10.22%) DV Cleared
4 18 (5.75%) Degree
5 10 (3.19%) ITIL Certification
6 8 (2.56%) SAFe Agilist
7 7 (2.24%) BPSS Clearance
7 7 (2.24%) Cisco Certification
8 6 (1.92%) AWS Certified Cloud Practitioner
8 6 (1.92%) CCNA
8 6 (1.92%) Microsoft Certification
9 5 (1.60%) ITIL Foundation Certificate
9 5 (1.60%) MCSE
10 4 (1.28%) CCNP
10 4 (1.28%) Master's Degree
11 3 (0.96%) Azure Certification
11 3 (0.96%) PMI Certification
11 3 (0.96%) RHCA
11 3 (0.96%) VMware Certified Professional (VCP)
12 2 (0.64%) PMP
Quality Assurance & Compliance
1 47 (15.02%) SLA
2 12 (3.83%) ISO/IEC 27001
3 8 (2.56%) Data Quality
3 8 (2.56%) GDPR
4 7 (2.24%) PCI DSS
5 6 (1.92%) Cyber Essentials
5 6 (1.92%) GRC
6 4 (1.28%) NIST
6 4 (1.28%) Sarbanes-Oxley
7 2 (0.64%) Actionable Recommendations
7 2 (0.64%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.32%) COBIT
8 1 (0.32%) Disclosure Scotland
8 1 (0.32%) ISO 22301
8 1 (0.32%) QA
8 1 (0.32%) SOC 2
System Software
1 44 (14.06%) Active Directory
2 26 (8.31%) Docker
3 15 (4.79%) VMware Infrastructure
4 8 (2.56%) Hyper-V
5 6 (1.92%) NFS
6 4 (1.28%) Time Sharing Option
7 3 (0.96%) Virtual Desktop
7 3 (0.96%) Virtual Machines
7 3 (0.96%) XenApp
7 3 (0.96%) XenDesktop
8 2 (0.64%) Oracle RAC
8 2 (0.64%) VMware Workstation
Systems Management
1 24 (7.67%) Kubernetes
2 23 (7.35%) Terraform
3 21 (6.71%) Grafana
4 16 (5.11%) Ansible
5 15 (4.79%) Prometheus
6 11 (3.51%) SCCM
7 9 (2.88%) Cisco Prime
8 8 (2.56%) Microsoft Intune
9 4 (1.28%) Istio
9 4 (1.28%) Podman
9 4 (1.28%) Tivoli Storage Manager
10 3 (0.96%) Active Directory Federation Services
10 3 (0.96%) Rancher
10 3 (0.96%) Single Sign-On
10 3 (0.96%) WSUS
11 2 (0.64%) AirWatch
11 2 (0.64%) CASB
11 2 (0.64%) EMC NetWorker
11 2 (0.64%) Failover Clustering
11 2 (0.64%) PaperCut
Vendors
1 66 (21.09%) ServiceNow
2 46 (14.70%) Microsoft
3 30 (9.58%) Oracle
4 20 (6.39%) VMware
5 19 (6.07%) Splunk
6 18 (5.75%) Cisco
7 17 (5.43%) Remedy
8 11 (3.51%) Red Hat
9 10 (3.19%) AppDynamics
9 10 (3.19%) Dell
9 10 (3.19%) Dynatrace
10 9 (2.88%) BMC
10 9 (2.88%) Citrix
11 8 (2.56%) IBM
11 8 (2.56%) SAP
12 7 (2.24%) Aruba
12 7 (2.24%) Broadcom
12 7 (2.24%) Denodo
12 7 (2.24%) Fortinet
13 6 (1.92%) Brocade