Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 11 January 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 345 276 262
Rank change year-on-year -69 -14 -5
Contract jobs citing Problem Management 261 264 397
As % of all contract jobs in the UK 0.72% 0.83% 0.92%
As % of the Processes & Methodologies category 0.82% 0.94% 1.05%
Number of daily rates quoted 160 148 237
10th Percentile £263 £250 £273
25th Percentile £325 £413 £350
Median daily rate (50th Percentile) £461 £475 £465
Median % change year-on-year -2.89% +2.16% -1.07%
75th Percentile £550 £584 £587
90th Percentile £619 £650 £638
UK excluding London median daily rate £463 £450 £450
% change year-on-year +2.78% - -
Number of hourly rates quoted 21 8 46
10th Percentile £15.50 £48.49 £13.35
25th Percentile £16.40 £55.87 £13.41
Median hourly rate £20.79 £60.87 £14.16
Median % change year-on-year -65.85% +329.89% -27.38%
75th Percentile £26.11 £69.06 £17.20
90th Percentile £26.57 £79.00 £55.28
UK excluding London median hourly rate £20.00 £56.75 £14.16
% change year-on-year -64.75% +300.74% -30.07%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,966 28,176 37,671
As % of all contract IT jobs advertised in the UK 87.84% 88.65% 87.67%
Number of daily rates quoted 20,158 17,120 25,014
10th Percentile £304 £306 £305
25th Percentile £406 £413 £416
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £723 £744 £743
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 1,974 895 1,590
10th Percentile £14.61 £15.62 £14.18
25th Percentile £17.69 £20.50 £18.35
Median hourly rate £25.15 £32.50 £40.50
Median % change year-on-year -22.62% -19.75% +16.41%
75th Percentile £55.00 £62.00 £65.00
90th Percentile £69.59 £75.00 £77.00
UK excluding London median hourly rate £23.83 £30.41 £43.90
% change year-on-year -21.64% -30.74% +59.64%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 11 January 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 11 January 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -55 221 £475 - 66
UK excluding London -39 163 £463 +2.78% 64
Work from Home +16 82 £450 - 29
London -40 70 £475 -5.00% 19
North of England -40 51 £455 -0.27% 16
South East +9 37 £413 -5.93% 20
Midlands -22 32 £325 +51.16% 11
North West -33 31 £342 -26.95% 6
South West -16 24 £575 +4.55% 2
West Midlands -21 23 £306 +42.44% 7
Yorkshire -38 19 £465 +3.33% 8
Scotland +1 11 £500 +6.10% 8
East Midlands - 9 £419 - 4
East of England -27 7 £275 -38.89% 5
Northern Ireland - 7 £375 - 2
North East -8 1 £650 - 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (11.11%) SharePoint
2 20 (7.66%) Confluence
3 19 (7.28%) Microsoft Exchange
4 15 (5.75%) Skype for Business
5 7 (2.68%) Exchange Server 2013
5 7 (2.68%) Mattermost
6 6 (2.30%) Apache
7 3 (1.15%) IIS
7 3 (1.15%) iPlanet
7 3 (1.15%) JBoss
7 3 (1.15%) WebSphere
7 3 (1.15%) WebSphere Application Server
8 2 (0.77%) NetWeaver
8 2 (0.77%) SAS
9 1 (0.38%) CICS
9 1 (0.38%) MQSeries
9 1 (0.38%) Oracle Self-Service HR
9 1 (0.38%) Oracle Workflow
9 1 (0.38%) Tomcat
Applications
1 30 (11.49%) Microsoft Office
2 9 (3.45%) Microsoft Excel
2 9 (3.45%) Microsoft PowerPoint
2 9 (3.45%) MS Visio
3 1 (0.38%) AutoCAD
Business Applications
1 17 (6.51%) Remedy ITSM
2 3 (1.15%) assyst
2 3 (1.15%) ResourceLink
3 2 (0.77%) Oracle Cash Management
3 2 (0.77%) Oracle Payables
3 2 (0.77%) Oracle Receivables
3 2 (0.77%) SAP IBP
3 2 (0.77%) SAP S/4HANA
4 1 (0.38%) Dynamics CRM
4 1 (0.38%) ION MarketView
4 1 (0.38%) Oracle Assets
4 1 (0.38%) Oracle General Ledger
4 1 (0.38%) Oracle Procure-to-Pay
4 1 (0.38%) SAP ERP
4 1 (0.38%) Veritas eDiscovery
Cloud Services
1 60 (22.99%) Azure
2 48 (18.39%) Microsoft 365
3 24 (9.20%) AWS
4 22 (8.43%) OneDrive
5 17 (6.51%) Entra ID
6 12 (4.60%) GCP
6 12 (4.60%) Power Platform
6 12 (4.60%) SaaS
7 10 (3.83%) Datadog
7 10 (3.83%) GitHub
8 9 (3.45%) Azure DevOps
9 8 (3.07%) PaaS
10 7 (2.68%) Serverless
11 6 (2.30%) Azure Functions
11 6 (2.30%) Microsoft Copilot
11 6 (2.30%) Power Automate
12 5 (1.92%) GitHub Actions
12 5 (1.92%) OCI
13 4 (1.53%) AWS CloudFormation
13 4 (1.53%) Azure AKS
Communications & Networking
1 22 (8.43%) DNS
2 18 (6.90%) Skype
3 15 (5.75%) Firewall
4 14 (5.36%) TCP/IP
4 14 (5.36%) VPN
5 9 (3.45%) WAN
6 8 (3.07%) DHCP
6 8 (3.07%) Unified Communications
7 7 (2.68%) Network Security
7 7 (2.68%) SAN
8 6 (2.30%) SD-WAN
8 6 (2.30%) Wi-Fi
9 5 (1.92%) Broadband
9 5 (1.92%) Internet
9 5 (1.92%) LAN
9 5 (1.92%) NetScaler
9 5 (1.92%) Wireless
10 3 (1.15%) Cisco Nexus
10 3 (1.15%) Kerberos
10 3 (1.15%) VoIP
Database & Business Intelligence
1 10 (3.83%) PostgreSQL
2 6 (2.30%) Data Warehouse
3 5 (1.92%) Metadata
3 5 (1.92%) Metadata Repository
3 5 (1.92%) Oracle Database
3 5 (1.92%) Power BI
4 4 (1.53%) MongoDB
4 4 (1.53%) SQL Server
5 3 (1.15%) Oracle Reports
6 2 (0.77%) Azure SQL Database
6 2 (0.77%) Oracle BI Publisher
6 2 (0.77%) Oracle ODI
6 2 (0.77%) Relational Database
6 2 (0.77%) SAP BW
6 2 (0.77%) SAP HANA
6 2 (0.77%) SQL Server Integration Services
7 1 (0.38%) Amazon Redshift
7 1 (0.38%) Flink
7 1 (0.38%) Looker
7 1 (0.38%) SAS Enterprise Guide
Development Applications
1 29 (11.11%) JIRA
2 11 (4.21%) Git
3 9 (3.45%) Jenkins
4 6 (2.30%) GitLab
5 4 (1.53%) Liquibase
6 3 (1.15%) Bitbucket Server
6 3 (1.15%) CA Release Automation
6 3 (1.15%) CircleCI
6 3 (1.15%) JUnit
6 3 (1.15%) Mockito
6 3 (1.15%) MSI
6 3 (1.15%) Sonatype Nexus
7 1 (0.38%) Subversion
7 1 (0.38%) Team Foundation Server
General
1 110 (42.15%) Social Skills
2 75 (28.74%) Finance
3 48 (18.39%) Analytical Skills
4 30 (11.49%) Banking
4 30 (11.49%) Public Sector
5 16 (6.13%) Manufacturing
6 12 (4.60%) Documentation Skills
7 9 (3.45%) Organisational Skills
7 9 (3.45%) Retail
8 8 (3.07%) Financial Institution
8 8 (3.07%) Law
9 7 (2.68%) Telecoms
10 6 (2.30%) Marketing
11 5 (1.92%) Electronics
11 5 (1.92%) Military
12 4 (1.53%) Legal
13 3 (1.15%) Investment Banking
13 3 (1.15%) Local Government
13 3 (1.15%) Presentation Skills
14 2 (0.77%) Publishing
Job Titles
1 65 (24.90%) Analyst
2 43 (16.48%) Support Analyst
3 28 (10.73%) IT Support
4 18 (6.90%) Lead
5 17 (6.51%) Consultant
5 17 (6.51%) Incident Manager
5 17 (6.51%) Operations Analyst
5 17 (6.51%) Service Manager
6 16 (6.13%) IT Analyst
6 16 (6.13%) Operational Support Analyst
6 16 (6.13%) Operations Support Analyst
7 15 (5.75%) IT Support Analyst
7 15 (5.75%) Senior
8 12 (4.60%) Support Engineer
9 11 (4.21%) Architect
9 11 (4.21%) Service Analyst
10 9 (3.45%) Service Desk Analyst
10 9 (3.45%) Support Technician
11 8 (3.07%) Applications Support
11 8 (3.07%) ITIL Manager
Libraries, Frameworks & Software Standards
1 11 (4.21%) REST
2 9 (3.45%) Middleware
2 9 (3.45%) Oracle Fusion
3 8 (3.07%) Kafka
4 5 (1.92%) Microsoft Graph
5 4 (1.53%) LDAP
5 4 (1.53%) SAML
6 3 (1.15%) .NET
6 3 (1.15%) ActiveMQ
6 3 (1.15%) OAuth
6 3 (1.15%) OpenID
6 3 (1.15%) RESTful
6 3 (1.15%) WireMock
6 3 (1.15%) XML
7 2 (0.77%) ADO
7 2 (0.77%) SAP Basis
7 2 (0.77%) SAP Fiori
7 2 (0.77%) Web Services
7 2 (0.77%) XMPP
8 1 (0.38%) ISPF
Miscellaneous
1 19 (7.28%) Management Information System
2 18 (6.90%) Enterprise Software
3 12 (4.60%) Onboarding
4 11 (4.21%) Cloud Native
5 10 (3.83%) CMDB
5 10 (3.83%) Video Conferencing
6 8 (3.07%) Data Centre
7 6 (2.30%) Driving Licence
8 5 (1.92%) Low-Code
8 5 (1.92%) PKI
8 5 (1.92%) Product Ownership
8 5 (1.92%) Self-Motivation
8 5 (1.92%) Team-Oriented Environment
9 4 (1.53%) Analytical Mindset
9 4 (1.53%) Virtual Team
10 3 (1.15%) Hybrid Cloud
10 3 (1.15%) Security Posture
10 3 (1.15%) Tandem
11 2 (0.77%) Blackberry
11 2 (0.77%) Mainframe
Operating Systems
1 61 (23.37%) Windows
2 37 (14.18%) Linux
3 15 (5.75%) Unix
3 15 (5.75%) Windows Server
4 14 (5.36%) Windows 10
5 9 (3.45%) Android
5 9 (3.45%) Red Hat Enterprise Linux
6 8 (3.07%) Ubuntu
7 6 (2.30%) Apple iOS
8 3 (1.15%) CentOS
8 3 (1.15%) Windows Server 2012
9 2 (0.77%) Debian
9 2 (0.77%) VMS
9 2 (0.77%) zOS
10 1 (0.38%) Mac OS
10 1 (0.38%) Windows 7
10 1 (0.38%) Windows XP
Processes & Methodologies
1 152 (58.24%) ITIL
2 76 (29.12%) Change Management
3 69 (26.44%) Service Management
4 67 (25.67%) ITSM
4 67 (25.67%) Problem-Solving
5 62 (23.75%) Root Cause Analysis
6 51 (19.54%) DevOps
6 51 (19.54%) Incident Management
7 40 (15.33%) Agile
8 39 (14.94%) Service Delivery
8 39 (14.94%) Stakeholder Management
9 32 (12.26%) Information Security
10 30 (11.49%) Continuous Improvement
11 29 (11.11%) Cybersecurity
11 29 (11.11%) Observability
12 28 (10.73%) Customer Service
12 28 (10.73%) Project Management
13 26 (9.96%) Mentoring
14 25 (9.58%) CI/CD
15 23 (8.81%) Data Protection
Programming Languages
1 58 (22.22%) PowerShell
2 39 (14.94%) SQL
3 27 (10.34%) Python
4 15 (5.75%) Bash
5 11 (4.21%) Shell Script
6 10 (3.83%) Java
7 4 (1.53%) Go
8 3 (1.15%) Groovy
9 2 (0.77%) C#
9 2 (0.77%) JavaScript
10 1 (0.38%) C++
10 1 (0.38%) CLIST
10 1 (0.38%) JCL
10 1 (0.38%) PL/SQL
10 1 (0.38%) PromQL
10 1 (0.38%) REXX
10 1 (0.38%) VBA
Qualifications
1 78 (29.89%) Security Cleared
2 57 (21.84%) SC Cleared
3 44 (16.86%) Degree
4 18 (6.90%) ITIL Certification
5 12 (4.60%) Microsoft Certification
6 10 (3.83%) A+ Certification
7 9 (3.45%) ITIL Foundation Certificate
8 8 (3.07%) Computer Science Degree
9 6 (2.30%) MCP
10 5 (1.92%) AWS Certification
10 5 (1.92%) Azure Certification
10 5 (1.92%) MCDST
10 5 (1.92%) MCSE
10 5 (1.92%) PMP
11 4 (1.53%) BPSS Clearance
11 4 (1.53%) DV Cleared
12 3 (1.15%) CCNP
12 3 (1.15%) Cisco Certification
12 3 (1.15%) PMI Certification
13 2 (0.77%) MCSA
Quality Assurance & Compliance
1 27 (10.34%) SLA
2 7 (2.68%) ISO/IEC 27001
2 7 (2.68%) QA
3 5 (1.92%) GDPR
4 4 (1.53%) Data Quality
5 3 (1.15%) NIST
6 2 (0.77%) Accessibility
6 2 (0.77%) Cyber Essentials
6 2 (0.77%) GRC
6 2 (0.77%) ISO 22301
7 1 (0.38%) HMG Security Policy Framework
7 1 (0.38%) PCI DSS
7 1 (0.38%) Sarbanes-Oxley
System Software
1 70 (26.82%) Active Directory
2 18 (6.90%) Docker
3 5 (1.92%) Virtual Desktop
4 3 (1.15%) Tivoli Directory Server
5 2 (0.77%) VMware Infrastructure
6 1 (0.38%) Time Sharing Option
6 1 (0.38%) XenApp
6 1 (0.38%) XenDesktop
Systems Management
1 25 (9.58%) Microsoft Intune
1 25 (9.58%) SCCM
2 17 (6.51%) Kubernetes
3 16 (6.13%) Grafana
4 15 (5.75%) HP SiteScope
4 15 (5.75%) SCOM
5 10 (3.83%) Prometheus
6 8 (3.07%) Ansible
6 8 (3.07%) Terraform
7 5 (1.92%) EMC NetWorker
7 5 (1.92%) EMC VPLEX
8 3 (1.15%) Active Directory Federation Services
8 3 (1.15%) CA Single Sign-On
8 3 (1.15%) CA Wily
8 3 (1.15%) Progress Chef
8 3 (1.15%) Tivoli
8 3 (1.15%) WSUS
9 2 (0.77%) Cisco Prime
9 2 (0.77%) Single Sign-On
10 1 (0.38%) CA Endevor
Vendors
1 94 (36.02%) Microsoft
2 33 (12.64%) Splunk
3 26 (9.96%) Cisco
3 26 (9.96%) Remedy
4 24 (9.20%) ServiceNow
5 23 (8.81%) Oracle
6 16 (6.13%) Red Hat
7 13 (4.98%) AppDynamics
8 12 (4.60%) Dynatrace
9 11 (4.21%) Dell
10 10 (3.83%) SAP
11 9 (3.45%) Atlassian
11 9 (3.45%) VMware
12 7 (2.68%) IBM
13 6 (2.30%) NVIDIA
14 5 (1.92%) Brocade
14 5 (1.92%) Citrix
14 5 (1.92%) EMC
14 5 (1.92%) iManage
14 5 (1.92%) Isilon