Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 2 October 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Oct 2026
Same period 2025 Same period 2024
Rank 348 282 311
Rank change year-on-year -66 +29 -53
Contract jobs citing Problem Management 375 300 270
As % of all contract jobs in the UK 0.68% 0.91% 0.71%
As % of the Processes & Methodologies category 0.81% 1.00% 0.83%
Number of daily rates quoted 235 162 172
10th Percentile £255 £277 £333
25th Percentile £400 £363 £425
Median daily rate (50th Percentile) £500 £450 £487
Median % change year-on-year +11.11% -7.69% -2.50%
75th Percentile £556 £538 £555
90th Percentile £675 £611 £638
UK excluding London median daily rate £500 £450 £490
% change year-on-year +11.11% -8.16% -2.00%
Number of hourly rates quoted 24 22 5
10th Percentile £16.79 £15.50 £38.10
25th Percentile £21.70 £16.51 £55.87
Median hourly rate £25.47 £17.62 £56.75
Median % change year-on-year +44.54% -68.95% +315.41%
75th Percentile £46.94 £24.47 £58.49
90th Percentile £67.84 £45.47 £83.40
UK excluding London median hourly rate £25.47 £17.45 £56.75
% change year-on-year +45.97% -69.26% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,382 30,011 32,696
As % of all contract IT jobs advertised in the UK 84.49% 90.62% 85.87%
Number of daily rates quoted 27,976 18,637 19,780
10th Percentile £325 £300 £308
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £630 £625 £638
90th Percentile £734 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,269 1,869 1,352
10th Percentile £13.69 £14.32 £15.00
25th Percentile £17.17 £17.30 £20.12
Median hourly rate £38.72 £25.15 £42.50
Median % change year-on-year +53.96% -40.82% -
75th Percentile £65.60 £43.75 £65.00
90th Percentile £78.75 £65.00 £74.44
UK excluding London median hourly rate £39.02 £22.32 £43.00
% change year-on-year +74.86% -48.10% +1.18%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 2 October 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 2 October 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 2 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -62 325 £490 +4.26% 395
UK excluding London -75 211 £500 +11.11% 283
London -46 128 £439 -12.20% 149
Work from Home -77 83 £500 +11.11% 158
Midlands -22 61 £475 +18.16% 41
North of England -86 61 £500 +11.11% 78
West Midlands -16 46 £482 +37.39% 24
South East -39 45 £538 +2.38% 55
Yorkshire -21 36 £500 +9.59% 23
North West -78 25 £525 +40.00% 46
Scotland -30 22 £500 +3.31% 28
East Midlands -7 15 £425 -34.62% 17
East of England -21 14 £775 +55.00% 29
South West -40 9 £350 -33.33% 33
Wales -9 5 £675 +80.00% 11

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.33%) Confluence
2 15 (4.00%) SharePoint
3 14 (3.73%) Microsoft Exchange
4 10 (2.67%) SAS
5 6 (1.60%) CMS
6 4 (1.07%) Apache Airflow
7 3 (0.80%) IIS
7 3 (0.80%) WebSphere
8 2 (0.53%) NetWeaver
8 2 (0.53%) Smallworld
9 1 (0.27%) Appian
9 1 (0.27%) CICS
9 1 (0.27%) Exchange Server 2010
9 1 (0.27%) HCL Notes
9 1 (0.27%) IBM Transformation Extender
9 1 (0.27%) nginx
Applications
1 25 (6.67%) Microsoft Office
2 11 (2.93%) Microsoft Excel
3 2 (0.53%) MS Visio
4 1 (0.27%) Chatbot
4 1 (0.27%) Maple
Business Applications
1 13 (3.47%) Remedy ITSM
2 3 (0.80%) SAP BRIM
2 3 (0.80%) SAP FI
2 3 (0.80%) SAP FI-CA
3 2 (0.53%) SAP PSCD
3 2 (0.53%) SAP S/4HANA
4 1 (0.27%) iTrent
4 1 (0.27%) Oracle BRM
4 1 (0.27%) Oracle ERP
4 1 (0.27%) Oracle Financials
4 1 (0.27%) Oracle Procure-to-Pay
4 1 (0.27%) Primavera
4 1 (0.27%) SAP BPC
4 1 (0.27%) SAP ERP
4 1 (0.27%) SAP FS
4 1 (0.27%) SAP HCM
4 1 (0.27%) SAP MM
4 1 (0.27%) SAP Oil and Gas
4 1 (0.27%) SAP WM
4 1 (0.27%) Unit4 Business World
Cloud Services
1 81 (21.60%) Azure
2 55 (14.67%) AWS
3 50 (13.33%) Microsoft 365
4 40 (10.67%) Entra ID
5 21 (5.60%) GitHub
6 17 (4.53%) OneDrive
7 16 (4.27%) Power Platform
8 15 (4.00%) Amazon EKS
8 15 (4.00%) GitHub Actions
9 14 (3.73%) GCP
10 13 (3.47%) Amazon CloudWatch
10 13 (3.47%) Amazon EC2
10 13 (3.47%) Amazon S3
11 12 (3.20%) SaaS
12 11 (2.93%) AWS CloudFormation
12 11 (2.93%) Azure DevOps
12 11 (2.93%) Serverless
12 11 (2.93%) Virtual Private Cloud
13 10 (2.67%) Amazon ECS
13 10 (2.67%) AWS Lambda
Communications & Networking
1 54 (14.40%) DNS
2 34 (9.07%) DHCP
3 26 (6.93%) Firewall
4 21 (5.60%) VPN
5 18 (4.80%) SAN
6 17 (4.53%) TCP/IP
6 17 (4.53%) WAN
7 15 (4.00%) Wi-Fi
8 13 (3.47%) LAN
8 13 (3.47%) Network Security
9 12 (3.20%) Wireless
10 8 (2.13%) Kerberos
10 8 (2.13%) NAS
10 8 (2.13%) VLAN
11 7 (1.87%) Cisco IOS
12 5 (1.33%) SD-WAN
13 4 (1.07%) H.323
13 4 (1.07%) HTTP
13 4 (1.07%) VoIP
14 3 (0.80%) iSCSI
Database & Business Intelligence
1 32 (8.53%) SQL Server
2 16 (4.27%) Power BI
3 13 (3.47%) Data Warehouse
4 10 (2.67%) Data Lake
4 10 (2.67%) Metadata
4 10 (2.67%) NoSQL
5 9 (2.40%) Pentaho
6 7 (1.87%) MySQL
7 6 (1.60%) Db2
7 6 (1.60%) Relational Database
7 6 (1.60%) SQL Server Integration Services
8 5 (1.33%) PostgreSQL
9 4 (1.07%) Amazon Redshift
10 3 (0.80%) Amazon RDS
11 2 (0.53%) BusinessObjects
11 2 (0.53%) KDB
11 2 (0.53%) Oracle Database
11 2 (0.53%) Oracle Reports
11 2 (0.53%) SQL Server Analysis Services
11 2 (0.53%) SQL Server Reporting Services
Development Applications
1 36 (9.60%) JIRA
2 15 (4.00%) GitLab
2 15 (4.00%) Jenkins
3 12 (3.20%) Git
4 9 (2.40%) Bitbucket
5 4 (1.07%) SonarQube
6 1 (0.27%) Jaeger
6 1 (0.27%) MSI
6 1 (0.27%) Postman
6 1 (0.27%) Sonatype Nexus
6 1 (0.27%) SQL Server Management Studio (SSMS)
6 1 (0.27%) Team Foundation Server
6 1 (0.27%) tSQLt
General
1 170 (45.33%) Social Skills
2 70 (18.67%) Finance
3 54 (14.40%) Analytical Skills
4 36 (9.60%) Public Sector
5 27 (7.20%) Banking
6 15 (4.00%) Influencing Skills
6 15 (4.00%) Organisational Skills
6 15 (4.00%) Telecoms
7 13 (3.47%) Documentation Skills
8 12 (3.20%) Front Office
9 9 (2.40%) Legal
10 7 (1.87%) Law
10 7 (1.87%) Retail
11 5 (1.33%) Inclusion and Diversity
12 4 (1.07%) Corporate Banking
12 4 (1.07%) Police
13 3 (0.80%) Billing
13 3 (0.80%) Financial Institution
13 3 (0.80%) Investment Banking
13 3 (0.80%) Local Government
Job Titles
1 52 (13.87%) Support Engineer
2 38 (10.13%) Analyst
3 31 (8.27%) Architect
4 25 (6.67%) Lead
5 24 (6.40%) Cloud Engineer
6 23 (6.13%) Senior
7 19 (5.07%) Applications Support
7 19 (5.07%) Incident Manager
7 19 (5.07%) Infrastructure Engineer
8 17 (4.53%) Consultant
8 17 (4.53%) Service Manager
9 15 (4.00%) Administrator
10 14 (3.73%) Developer
11 13 (3.47%) IT Engineer
11 13 (3.47%) Major Incident Manager
12 12 (3.20%) Cloud Architect
12 12 (3.20%) IT Support
13 11 (2.93%) Network Engineer
13 11 (2.93%) Server Engineer
14 10 (2.67%) Support Analyst
Libraries, Frameworks & Software Standards
1 24 (6.40%) Terraform
2 18 (4.80%) Middleware
2 18 (4.80%) REST
3 16 (4.27%) .NET
4 9 (2.40%) LDAP
5 8 (2.13%) JSON
5 8 (2.13%) Microsoft Graph
6 7 (1.87%) Software Packaging
6 7 (1.87%) Web Services
6 7 (1.87%) XML
7 6 (1.60%) AWS CDK
7 6 (1.60%) SOAP
8 5 (1.33%) Ajax
8 5 (1.33%) CSS
8 5 (1.33%) Django
8 5 (1.33%) Flask
8 5 (1.33%) HTML
8 5 (1.33%) OpenTelemetry
9 4 (1.07%) OAuth
9 4 (1.07%) XMPP
Miscellaneous
1 28 (7.47%) Onboarding
2 21 (5.60%) Data Centre
3 17 (4.53%) Product Ownership
4 15 (4.00%) Cloud Native
5 14 (3.73%) Distributed Systems
6 13 (3.47%) Data Protection Act
6 13 (3.47%) PKI
7 11 (2.93%) Management Information System
8 10 (2.67%) Analytical Mindset
8 10 (2.67%) CMDB
8 10 (2.67%) Enterprise Software
8 10 (2.67%) Public Cloud
9 9 (2.40%) Autonomous Agent
9 9 (2.40%) Mainframe
10 8 (2.13%) Smartphone
11 6 (1.60%) Security Posture
12 5 (1.33%) Clustering
12 5 (1.33%) Enterprise Storage
13 4 (1.07%) Private Cloud
13 4 (1.07%) Video Conferencing
Operating Systems
1 117 (31.20%) Windows
2 53 (14.13%) Linux
3 44 (11.73%) Windows Server
4 16 (4.27%) Unix
4 16 (4.27%) Windows 10
5 14 (3.73%) Android
5 14 (3.73%) Red Hat Enterprise Linux
6 13 (3.47%) Windows Server 2019
7 7 (1.87%) Apple iOS
8 6 (1.60%) zOS
9 5 (1.33%) Mac OS
9 5 (1.33%) Windows 7
10 3 (0.80%) Windows Server 2012
11 2 (0.53%) Windows Server 2016
11 2 (0.53%) Windows XP
12 1 (0.27%) SUSE
12 1 (0.27%) SUSE Linux Enterprise Server
Processes & Methodologies
1 169 (45.07%) ITIL
2 123 (32.80%) Continuous Improvement
3 108 (28.80%) ITSM
4 104 (27.73%) Service Management
5 103 (27.47%) Stakeholder Management
6 90 (24.00%) Incident Management
7 88 (23.47%) Change Management
8 86 (22.93%) Root Cause Analysis
9 78 (20.80%) Agile
10 75 (20.00%) Problem-Solving
11 69 (18.40%) Service Delivery
12 55 (14.67%) CI/CD
13 52 (13.87%) DevOps
14 50 (13.33%) Runbook
15 40 (10.67%) Observability
16 39 (10.40%) Decision-Making
17 37 (9.87%) Incident Response
17 37 (9.87%) Migration
18 36 (9.60%) Infrastructure Engineering
19 33 (8.80%) Infrastructure as Code
Programming Languages
1 60 (16.00%) Python
2 52 (13.87%) SQL
3 47 (12.53%) PowerShell
4 30 (8.00%) Java
5 25 (6.67%) Bash
6 17 (4.53%) T-SQL
7 14 (3.73%) C#
8 13 (3.47%) JavaScript
9 5 (1.33%) Shell Script
10 4 (1.07%) JCL
11 3 (0.80%) Bicep
11 3 (0.80%) Go
11 3 (0.80%) VBScript
12 2 (0.53%) Magik
12 2 (0.53%) PL/SQL
12 2 (0.53%) REXX
13 1 (0.27%) ABAP
13 1 (0.27%) Apex Code
13 1 (0.27%) Perl
13 1 (0.27%) Scala
Qualifications
1 116 (30.93%) Security Cleared
2 80 (21.33%) SC Cleared
3 33 (8.80%) Degree
4 27 (7.20%) DV Cleared
5 16 (4.27%) BPSS Clearance
6 13 (3.47%) ITIL Certification
7 11 (2.93%) ITIL Foundation Certificate
8 10 (2.67%) Computer Science Degree
9 8 (2.13%) SAFe Agilist
10 6 (1.60%) AWS Certified Cloud Practitioner
10 6 (1.60%) CISSP
10 6 (1.60%) DBS Check
10 6 (1.60%) Microsoft Certification
11 5 (1.33%) MCSE
12 4 (1.07%) Azure Certification
12 4 (1.07%) Cisco Certification
12 4 (1.07%) CISM
12 4 (1.07%) VMware Certified Professional (VCP)
13 3 (0.80%) AWS Certification
13 3 (0.80%) RHCA
Quality Assurance & Compliance
1 55 (14.67%) SLA
2 18 (4.80%) Data Quality
3 9 (2.40%) ISO/IEC 27001
4 5 (1.33%) COBIT
4 5 (1.33%) QA
5 4 (1.07%) Cyber Essentials
5 4 (1.07%) GDPR
5 4 (1.07%) NIST
6 3 (0.80%) Sarbanes-Oxley
7 2 (0.53%) Actionable Recommendations
7 2 (0.53%) GRC
7 2 (0.53%) ISO/IEC 20000
7 2 (0.53%) PCI DSS
8 1 (0.27%) Accessibility
8 1 (0.27%) Disclosure Scotland
8 1 (0.27%) ISO 20022
8 1 (0.27%) ISO 22301
8 1 (0.27%) NCSC
8 1 (0.27%) SEPA
8 1 (0.27%) WCAG
System Software
1 69 (18.40%) Active Directory
2 34 (9.07%) VMware Infrastructure
3 23 (6.13%) Docker
4 17 (4.53%) NFS
5 16 (4.27%) VMware ESXi
6 12 (3.20%) Hyper-V
7 7 (1.87%) vSphere
8 5 (1.33%) Firmware
9 4 (1.07%) Virtual Desktop
10 3 (0.80%) GPFS
10 3 (0.80%) Time Sharing Option
10 3 (0.80%) Virtual Machines
10 3 (0.80%) VMware NSX
11 2 (0.53%) UAG
11 2 (0.53%) XenApp
11 2 (0.53%) XenDesktop
12 1 (0.27%) ACF2
12 1 (0.27%) BitLocker
12 1 (0.27%) Oracle RAC
12 1 (0.27%) RACF
Systems Management
1 28 (7.47%) Kubernetes
2 19 (5.07%) Microsoft Intune
3 16 (4.27%) vCenter Server
4 15 (4.00%) SCCM
5 13 (3.47%) SCOM
6 12 (3.20%) Ansible
7 6 (1.60%) Grafana
7 6 (1.60%) Red Hat Satellite
8 5 (1.33%) Cisco CUCM
9 4 (1.07%) CA Single Sign-On
9 4 (1.07%) Podman
9 4 (1.07%) Prometheus
9 4 (1.07%) Single Sign-On
10 3 (0.80%) Jamf Pro
10 3 (0.80%) Tivoli Storage Manager
11 2 (0.53%) Active Directory Federation Services
11 2 (0.53%) Istio
11 2 (0.53%) ITRS Geneos
11 2 (0.53%) Kibana
11 2 (0.53%) Progress Chef
Vendors
1 73 (19.47%) Microsoft
2 72 (19.20%) ServiceNow
3 41 (10.93%) VMware
4 26 (6.93%) Oracle
5 25 (6.67%) Cisco
6 17 (4.53%) Remedy
7 14 (3.73%) Broadcom
8 13 (3.47%) IBM
8 13 (3.47%) SAP
8 13 (3.47%) SolarWinds
8 13 (3.47%) Splunk
9 10 (2.67%) Red Hat
10 9 (2.40%) Denodo
10 9 (2.40%) Dynatrace
11 8 (2.13%) HP
12 7 (1.87%) Citrix
12 7 (1.87%) Salesforce
13 6 (1.60%) Canon
13 6 (1.60%) Google
14 5 (1.33%) Brocade