Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 4 June 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Jun 2026
Same period 2025 Same period 2024
Rank 343 249 260
Rank change year-on-year -94 +11 -7
Contract jobs citing Problem Management 329 307 395
As % of all contract jobs in the UK 0.67% 1.06% 0.92%
As % of the Processes & Methodologies category 0.79% 1.17% 1.08%
Number of daily rates quoted 208 187 229
10th Percentile £267 £305 £300
25th Percentile £401 £375 £400
Median daily rate (50th Percentile) £475 £450 £465
Median % change year-on-year +5.56% -3.22% -7.01%
75th Percentile £579 £544 £500
90th Percentile £671 £601 £600
UK excluding London median daily rate £463 £450 £475
% change year-on-year +2.78% -5.26% +2.70%
Number of hourly rates quoted 16 12 39
10th Percentile - - £13.29
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £27.58 £24.00 £22.50
Median % change year-on-year +14.90% +6.67% +64.71%
75th Percentile £58.58 £44.32 £25.00
90th Percentile £67.84 £47.46 £29.65
UK excluding London median hourly rate £59.32 £20.90 £22.50
% change year-on-year +183.88% -7.13% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 41,432 26,234 36,612
As % of all contract IT jobs advertised in the UK 84.66% 91.00% 85.42%
Number of daily rates quoted 25,858 16,712 23,486
10th Percentile £325 £300 £300
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £513 £513 £525
Median % change year-on-year - -2.38% -4.55%
75th Percentile £614 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,493 1,127 2,523
10th Percentile £14.64 £14.20 £12.75
25th Percentile £20.00 £17.87 £16.00
Median hourly rate £42.71 £27.64 £36.50
Median % change year-on-year +54.50% -24.27% +1.39%
75th Percentile £67.84 £56.25 £60.75
90th Percentile £81.24 £73.75 £72.50
UK excluding London median hourly rate £45.00 £25.15 £38.12
% change year-on-year +78.93% -34.02% +8.91%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 4 June 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 4 June 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 4 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -70 297 £475 +5.56% 105
UK excluding London -94 195 £463 +2.78% 88
London -39 112 £500 - 32
Work from Home -24 100 £500 +16.28% 50
North of England -80 61 £475 +25.83% 26
Midlands -27 59 £463 +2.10% 12
West Midlands -26 58 £463 +2.10% 8
Yorkshire -46 39 £500 +33.33% 11
South West -31 30 £463 -5.13% 6
South East -47 30 £398 -16.32% 22
North West -49 21 £401 +3.42% 13
Scotland -23 19 £500 +11.11% 3
East of England -47 4 £400 -11.11% 11
Wales -16 3 £750 +106.90% 5
North East -28 1 £400 -4.99% 2
East Midlands - 1 £163 - 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.38%) SharePoint
2 16 (4.86%) Confluence
3 11 (3.34%) SAS
4 7 (2.13%) Microsoft Exchange
5 4 (1.22%) Adobe Experience Manager
5 4 (1.22%) IIS
5 4 (1.22%) Oracle Self-Service HR
6 3 (0.91%) Apache
6 3 (0.91%) NetWeaver
6 3 (0.91%) Oracle Workflow
7 2 (0.61%) ArcGIS
7 2 (0.61%) Oracle Spatial
8 1 (0.30%) CMS
8 1 (0.30%) Headless CMS
8 1 (0.30%) IBM HTTP Server
8 1 (0.30%) WebSphere
8 1 (0.30%) WebSphere Application Server
Applications
1 12 (3.65%) Microsoft Office
2 5 (1.52%) Microsoft Excel
Business Applications
1 15 (4.56%) Remedy ITSM
2 5 (1.52%) SAP S/4HANA
3 3 (0.91%) Oracle Assets
3 3 (0.91%) Oracle Cash Management
3 3 (0.91%) Oracle Payables
3 3 (0.91%) Oracle Procure-to-Pay
3 3 (0.91%) Oracle Receivables
4 2 (0.61%) NetSuite
5 1 (0.30%) iTrent
5 1 (0.30%) Oracle General Ledger
5 1 (0.30%) Primavera
5 1 (0.30%) SAP ERP
5 1 (0.30%) Veritas eDiscovery
Cloud Services
1 71 (21.58%) Azure
2 47 (14.29%) Entra ID
3 44 (13.37%) AWS
4 38 (11.55%) Microsoft 365
5 28 (8.51%) GitHub
6 21 (6.38%) Azure DevOps
7 19 (5.78%) GitHub Actions
8 16 (4.86%) GCP
9 15 (4.56%) Amazon CloudWatch
9 15 (4.56%) Microsoft Copilot
9 15 (4.56%) OneDrive
10 13 (3.95%) Serverless
11 12 (3.65%) AWS CloudFormation
11 12 (3.65%) Power Platform
11 12 (3.65%) Virtual Private Cloud
12 11 (3.34%) Amazon EC2
12 11 (3.34%) Amazon ECS
12 11 (3.34%) Amazon EKS
12 11 (3.34%) AWS CodePipeline
12 11 (3.34%) AWS Lambda
Communications & Networking
1 31 (9.42%) Firewall
2 25 (7.60%) DNS
3 16 (4.86%) DHCP
3 16 (4.86%) VPN
4 12 (3.65%) LAN
4 12 (3.65%) Network Security
4 12 (3.65%) WAN
5 10 (3.04%) TCP/IP
6 9 (2.74%) SAN
6 9 (2.74%) Wi-Fi
6 9 (2.74%) Wireless
7 8 (2.43%) MPLS
7 8 (2.43%) SD-WAN
8 6 (1.82%) Cisco Nexus
8 6 (1.82%) VLAN
9 3 (0.91%) Broadband
9 3 (0.91%) Cisco IOS
9 3 (0.91%) Internet
9 3 (0.91%) NAS
9 3 (0.91%) NGFW
Database & Business Intelligence
1 12 (3.65%) Power BI
2 10 (3.04%) Data Warehouse
3 9 (2.74%) PostgreSQL
4 8 (2.43%) Metadata
4 8 (2.43%) Oracle Database
5 7 (2.13%) MySQL
6 6 (1.82%) Relational Database
6 6 (1.82%) SQL Server
7 5 (1.52%) Metadata Repository
7 5 (1.52%) SAP HANA
8 4 (1.22%) MongoDB
9 3 (0.91%) Data Lake
9 3 (0.91%) NoSQL
9 3 (0.91%) Oracle BI Publisher
9 3 (0.91%) Oracle Reports
9 3 (0.91%) Pentaho
9 3 (0.91%) SQL Server Integration Services
9 3 (0.91%) Tableau
10 2 (0.61%) KDB
10 2 (0.61%) MaxDB
Development Applications
1 60 (18.24%) JIRA
2 20 (6.08%) Jenkins
3 17 (5.17%) GitLab
4 16 (4.86%) Git
5 12 (3.65%) Bitbucket
6 4 (1.22%) Jaeger
6 4 (1.22%) Maven
7 3 (0.91%) CircleCI
8 1 (0.30%) Artifactory
8 1 (0.30%) Cypress.io
8 1 (0.30%) Introscope
8 1 (0.30%) MSI
General
1 125 (37.99%) Social Skills
2 80 (24.32%) Finance
3 45 (13.68%) Analytical Skills
4 41 (12.46%) Public Sector
5 30 (9.12%) Banking
6 19 (5.78%) Legal
7 17 (5.17%) Law
8 12 (3.65%) Documentation Skills
9 9 (2.74%) Retail
10 6 (1.82%) Military
10 6 (1.82%) Organisational Skills
11 5 (1.52%) Telecoms
12 4 (1.22%) Police
13 3 (0.91%) Financial Institution
13 3 (0.91%) Front Office
13 3 (0.91%) General Ledger
13 3 (0.91%) Influencing Skills
13 3 (0.91%) Local Government
14 2 (0.61%) Corporate Banking
14 2 (0.61%) Marketing
Job Titles
1 37 (11.25%) Service Manager
2 29 (8.81%) Analyst
2 29 (8.81%) Support Engineer
3 26 (7.90%) Architect
4 23 (6.99%) Senior
5 20 (6.08%) Lead
6 19 (5.78%) IT Support
7 16 (4.86%) Administrator
7 16 (4.86%) Incident Manager
8 15 (4.56%) Consultant
9 14 (4.26%) Infrastructure Engineer
9 14 (4.26%) IT Engineer
9 14 (4.26%) IT Support Engineer
10 13 (3.95%) Developer
10 13 (3.95%) Network Engineer
11 12 (3.65%) Delivery Manager
11 12 (3.65%) Scrum Master
12 9 (2.74%) Solutions Architect
13 8 (2.43%) 2nd Line Support
13 8 (2.43%) Data Architect
Libraries, Frameworks & Software Standards
1 14 (4.26%) Microsoft Graph
1 14 (4.26%) Middleware
2 9 (2.74%) AWS CDK
3 8 (2.43%) REST
4 7 (2.13%) .NET
4 7 (2.13%) Spring
5 6 (1.82%) SAP Basis
5 6 (1.82%) Software Packaging
6 4 (1.22%) AngularJS
6 4 (1.22%) Bootstrap
6 4 (1.22%) CSS
6 4 (1.22%) J2EE
6 4 (1.22%) jQuery
6 4 (1.22%) Loki
6 4 (1.22%) OpenTelemetry
6 4 (1.22%) Oracle Fusion
6 4 (1.22%) Sass
6 4 (1.22%) Spring MVC
6 4 (1.22%) Web Services
7 3 (0.91%) Kafka
Miscellaneous
1 21 (6.38%) Product Ownership
2 18 (5.47%) Onboarding
3 17 (5.17%) Data Centre
4 15 (4.56%) CMDB
5 13 (3.95%) Cloud Native
6 12 (3.65%) Management Information System
7 11 (3.34%) Security Posture
8 10 (3.04%) Enterprise Software
9 9 (2.74%) Data Protection Act
10 8 (2.43%) Analytical Mindset
10 8 (2.43%) Hybrid Cloud
11 7 (2.13%) Clustering
11 7 (2.13%) Private Cloud
12 6 (1.82%) Distributed Systems
12 6 (1.82%) Mainframe
12 6 (1.82%) PKI
12 6 (1.82%) Replication
12 6 (1.82%) Smartphone
13 4 (1.22%) Distributed Computing
13 4 (1.22%) Self-Motivation
Operating Systems
1 68 (20.67%) Windows
2 59 (17.93%) Linux
3 22 (6.69%) Windows Server
4 21 (6.38%) Unix
5 13 (3.95%) Red Hat Enterprise Linux
6 10 (3.04%) zOS
7 8 (2.43%) Ubuntu
8 6 (1.82%) Android
9 5 (1.52%) Windows 10
10 4 (1.22%) Windows Server 2012
11 3 (0.91%) Apple iOS
11 3 (0.91%) Windows 7
11 3 (0.91%) Windows Server 2019
11 3 (0.91%) Windows XP
12 2 (0.61%) Windows Server 2016
13 1 (0.30%) AIX
13 1 (0.30%) Debian
Processes & Methodologies
1 153 (46.50%) ITIL
2 96 (29.18%) Change Management
3 87 (26.44%) Service Management
4 84 (25.53%) Continuous Improvement
4 84 (25.53%) ITSM
5 79 (24.01%) Root Cause Analysis
6 68 (20.67%) Agile
6 68 (20.67%) DevOps
6 68 (20.67%) Incident Management
7 61 (18.54%) Stakeholder Management
8 54 (16.41%) Problem-Solving
9 53 (16.11%) CI/CD
9 53 (16.11%) Service Delivery
10 39 (11.85%) Observability
11 37 (11.25%) Decision-Making
12 34 (10.33%) Incident Response
13 32 (9.73%) Infrastructure as Code
14 28 (8.51%) Stakeholder Engagement
15 26 (7.90%) Scrum
16 23 (6.99%) Roadmaps
Programming Languages
1 43 (13.07%) PowerShell
2 36 (10.94%) SQL
3 33 (10.03%) Python
4 26 (7.90%) Bash
5 20 (6.08%) Java
6 13 (3.95%) C#
7 8 (2.43%) PL/SQL
8 7 (2.13%) Go
8 7 (2.13%) JavaScript
8 7 (2.13%) Shell Script
9 5 (1.52%) JCL
10 2 (0.61%) Perl
10 2 (0.61%) PHP
10 2 (0.61%) REXX
10 2 (0.61%) TypeScript
11 1 (0.30%) Apex Code
11 1 (0.30%) Jython
11 1 (0.30%) Kusto Query Language
11 1 (0.30%) SOQL
11 1 (0.30%) T-SQL
Qualifications
1 129 (39.21%) Security Cleared
2 103 (31.31%) SC Cleared
3 36 (10.94%) DV Cleared
4 23 (6.99%) Degree
5 11 (3.34%) SAFe Agilist
6 10 (3.04%) ITIL Certification
7 9 (2.74%) AWS Certified Cloud Practitioner
8 7 (2.13%) BPSS Clearance
8 7 (2.13%) Cisco Certification
9 6 (1.82%) CCNA
9 6 (1.82%) Master's Degree
10 5 (1.52%) Microsoft Certification
11 4 (1.22%) CCNP
11 4 (1.22%) ITIL Foundation Certificate
11 4 (1.22%) MCSE
11 4 (1.22%) PMI Certification
12 3 (0.91%) Azure Certification
12 3 (0.91%) PMP
12 3 (0.91%) RHCA
12 3 (0.91%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 50 (15.20%) SLA
2 13 (3.95%) ISO/IEC 27001
3 9 (2.74%) GDPR
4 8 (2.43%) PCI DSS
5 7 (2.13%) Data Quality
6 6 (1.82%) Cyber Essentials
6 6 (1.82%) GRC
6 6 (1.82%) NIST
7 4 (1.22%) Sarbanes-Oxley
8 2 (0.61%) Actionable Recommendations
8 2 (0.61%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.30%) COBIT
9 1 (0.30%) Disclosure Scotland
9 1 (0.30%) ISO 22301
9 1 (0.30%) ISO/IEC 20000
9 1 (0.30%) QA
9 1 (0.30%) SOC 2
System Software
1 49 (14.89%) Active Directory
2 29 (8.81%) Docker
3 15 (4.56%) VMware Infrastructure
4 12 (3.65%) NFS
5 8 (2.43%) Hyper-V
6 5 (1.52%) Time Sharing Option
7 3 (0.91%) Firmware
7 3 (0.91%) Virtual Machines
8 2 (0.61%) Oracle RAC
8 2 (0.61%) Virtual Desktop
8 2 (0.61%) VMware Workstation
8 2 (0.61%) XenApp
8 2 (0.61%) XenDesktop
9 1 (0.30%) BitLocker
9 1 (0.30%) VMware ESXi
Systems Management
1 25 (7.60%) Terraform
2 24 (7.29%) Kubernetes
3 22 (6.69%) Grafana
4 17 (5.17%) Ansible
5 15 (4.56%) Prometheus
6 14 (4.26%) SCCM
7 13 (3.95%) Microsoft Intune
8 9 (2.74%) Cisco Prime
9 5 (1.52%) Red Hat Satellite
9 5 (1.52%) Tivoli Storage Manager
10 4 (1.22%) Istio
10 4 (1.22%) Podman
11 3 (0.91%) Active Directory Federation Services
11 3 (0.91%) Jamf Pro
11 3 (0.91%) Rancher
11 3 (0.91%) Single Sign-On
12 2 (0.61%) AirWatch
12 2 (0.61%) Avamar
12 2 (0.61%) CASB
12 2 (0.61%) Failover Clustering
Vendors
1 68 (20.67%) ServiceNow
2 53 (16.11%) Microsoft
3 29 (8.81%) Oracle
4 21 (6.38%) Cisco
5 20 (6.08%) Remedy
6 19 (5.78%) Splunk
6 19 (5.78%) VMware
7 14 (4.26%) Red Hat
8 12 (3.65%) SAP
9 11 (3.34%) Dell
9 11 (3.34%) Dynatrace
10 10 (3.04%) AppDynamics
11 9 (2.74%) Broadcom
11 9 (2.74%) IBM
12 7 (2.13%) BMC
12 7 (2.13%) Brocade
12 7 (2.13%) Citrix
12 7 (2.13%) Fortinet
12 7 (2.13%) Salesforce
12 7 (2.13%) SolarWinds