Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 2 April 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Apr 2026
Same period 2025 Same period 2024
Rank 334 248 251
Rank change year-on-year -86 +3 -4
Contract jobs citing Problem Management 321 301 424
As % of all contract jobs in the UK 0.72% 1.04% 0.96%
As % of the Processes & Methodologies category 0.84% 1.14% 1.11%
Number of daily rates quoted 225 176 238
10th Percentile £293 £300 £300
25th Percentile £401 £384 £388
Median daily rate (50th Percentile) £475 £450 £475
Median % change year-on-year +5.56% -5.26% -
75th Percentile £581 £553 £538
90th Percentile £664 £631 £600
UK excluding London median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +5.56%
Number of hourly rates quoted 18 11 56
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £33.75 £14.16
Median hourly rate £20.79 £45.00 £14.32
Median % change year-on-year -53.80% +214.19% -23.59%
75th Percentile £26.11 £68.13 £25.00
90th Percentile £36.83 £70.00 £33.63
UK excluding London median hourly rate £20.79 £56.75 £14.16
% change year-on-year -63.36% +300.74% -17.13%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 38,313 26,307 38,195
As % of all contract IT jobs advertised in the UK 85.58% 90.51% 86.40%
Number of daily rates quoted 24,289 17,086 24,815
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £635 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £485 £485 £500
% change year-on-year - -3.00% -
Number of hourly rates quoted 2,251 967 2,341
10th Percentile £14.96 £15.00 £12.82
25th Percentile £18.87 £20.24 £16.00
Median hourly rate £35.50 £32.00 £32.50
Median % change year-on-year +10.94% -1.54% -11.33%
75th Percentile £65.00 £63.75 £57.50
90th Percentile £77.50 £76.25 £70.66
UK excluding London median hourly rate £34.85 £31.08 £31.65
% change year-on-year +12.13% -1.80% -12.39%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 2 April 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 2 April 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 2 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -75 288 £475 +5.56% 101
UK excluding London -86 183 £475 +5.56% 85
London -51 113 £500 - 24
Work from Home -11 92 £475 +11.11% 42
Midlands -31 52 £456 -12.93% 21
North of England -70 51 £465 +24.41% 20
West Midlands -35 47 £463 -11.74% 17
South West -15 37 £575 +27.78% 7
South East -42 34 £370 -17.78% 28
Yorkshire -36 32 £500 +33.33% 9
North West -54 18 £401 +23.38% 11
Scotland -3 12 £500 +11.11% 1
East Midlands - 5 £413 - 4
East of England -53 4 £275 -39.99% 6
Wales -13 1 £750 +106.90% 3
North East -14 1 £400 -4.99%
Northern Ireland - 1 - - 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (7.48%) Confluence
2 22 (6.85%) SharePoint
3 12 (3.74%) Microsoft Exchange
4 10 (3.12%) SAS
5 5 (1.56%) Apache
6 4 (1.25%) Adobe Experience Manager
6 4 (1.25%) Oracle Self-Service HR
7 3 (0.93%) Oracle Workflow
8 2 (0.62%) ArcGIS
8 2 (0.62%) Oracle Spatial
9 1 (0.31%) CICS
9 1 (0.31%) CMS
9 1 (0.31%) Headless CMS
9 1 (0.31%) IBM HTTP Server
9 1 (0.31%) IIS
9 1 (0.31%) NetWeaver
9 1 (0.31%) WebSphere
9 1 (0.31%) WebSphere Application Server
Applications
1 11 (3.43%) Microsoft Office
2 2 (0.62%) Microsoft Excel
3 1 (0.31%) AutoCAD
3 1 (0.31%) Microsoft PowerPoint
3 1 (0.31%) MS Visio
Business Applications
1 11 (3.43%) Remedy ITSM
2 4 (1.25%) Oracle Cash Management
2 4 (1.25%) Oracle Payables
2 4 (1.25%) Oracle Receivables
3 3 (0.93%) Oracle Assets
3 3 (0.93%) Oracle Procure-to-Pay
3 3 (0.93%) ResourceLink
3 3 (0.93%) SAP S/4HANA
4 2 (0.62%) NetSuite
4 2 (0.62%) Oracle General Ledger
5 1 (0.31%) assyst
5 1 (0.31%) ION MarketView
5 1 (0.31%) SAP ERP
5 1 (0.31%) Veritas eDiscovery
Cloud Services
1 67 (20.87%) Azure
2 40 (12.46%) Microsoft 365
3 38 (11.84%) Entra ID
4 34 (10.59%) AWS
5 22 (6.85%) Azure DevOps
6 16 (4.98%) GCP
6 16 (4.98%) GitHub
7 15 (4.67%) Microsoft Copilot
8 13 (4.05%) OneDrive
9 11 (3.43%) GitHub Actions
10 10 (3.12%) Datadog
11 9 (2.80%) Power Platform
12 8 (2.49%) Serverless
13 7 (2.18%) AWS CloudFormation
13 7 (2.18%) IaaS
14 6 (1.87%) Amazon CloudWatch
14 6 (1.87%) PaaS
15 5 (1.56%) Azure Functions
15 5 (1.56%) Power Automate
15 5 (1.56%) Snowflake
Communications & Networking
1 32 (9.97%) Firewall
2 15 (4.67%) Network Security
3 13 (4.05%) VPN
4 12 (3.74%) DNS
5 11 (3.43%) TCP/IP
5 11 (3.43%) WAN
6 10 (3.12%) LAN
7 8 (2.49%) MPLS
7 8 (2.49%) SD-WAN
8 7 (2.18%) Wireless
9 6 (1.87%) Broadband
9 6 (1.87%) Cisco Nexus
9 6 (1.87%) NetScaler
9 6 (1.87%) SAN
10 4 (1.25%) DHCP
10 4 (1.25%) Wi-Fi
11 3 (0.93%) Cisco IOS
11 3 (0.93%) Internet
11 3 (0.93%) NAS
11 3 (0.93%) Skype
Database & Business Intelligence
1 13 (4.05%) Data Warehouse
2 12 (3.74%) PostgreSQL
3 10 (3.12%) Metadata
3 10 (3.12%) Metadata Repository
4 8 (2.49%) Oracle Database
4 8 (2.49%) Power BI
5 6 (1.87%) MySQL
5 6 (1.87%) SQL Server
6 5 (1.56%) Relational Database
6 5 (1.56%) SQL Server Integration Services
7 4 (1.25%) MongoDB
7 4 (1.25%) Oracle BI Publisher
7 4 (1.25%) SAP HANA
8 3 (0.93%) Oracle Reports
9 2 (0.62%) Azure SQL Database
9 2 (0.62%) Oracle ODI
9 2 (0.62%) SAS Enterprise Guide
9 2 (0.62%) SQL Server Reporting Services
9 2 (0.62%) Tableau
10 1 (0.31%) Oracle Database 12c
Development Applications
1 58 (18.07%) JIRA
2 16 (4.98%) Git
3 10 (3.12%) Jenkins
4 8 (2.49%) GitLab
5 4 (1.25%) Bitbucket
5 4 (1.25%) Liquibase
5 4 (1.25%) Maven
6 3 (0.93%) CircleCI
6 3 (0.93%) Jaeger
6 3 (0.93%) JUnit
6 3 (0.93%) Mockito
7 1 (0.31%) Artifactory
7 1 (0.31%) Cypress.io
7 1 (0.31%) Introscope
General
1 95 (29.60%) Social Skills
2 80 (24.92%) Finance
3 39 (12.15%) Analytical Skills
4 33 (10.28%) Public Sector
5 30 (9.35%) Banking
6 17 (5.30%) Legal
7 14 (4.36%) Retail
8 13 (4.05%) Law
9 12 (3.74%) Documentation Skills
10 7 (2.18%) Telecoms
11 6 (1.87%) Manufacturing
12 5 (1.56%) Military
12 5 (1.56%) Organisational Skills
13 4 (1.25%) Financial Institution
13 4 (1.25%) General Ledger
13 4 (1.25%) Local Government
14 2 (0.62%) Publishing
15 1 (0.31%) Back Office
15 1 (0.31%) Corporate Banking
15 1 (0.31%) Games
Job Titles
1 42 (13.08%) Service Manager
2 38 (11.84%) Analyst
3 28 (8.72%) Architect
4 25 (7.79%) IT Support
5 24 (7.48%) Lead
6 22 (6.85%) Senior
7 19 (5.92%) Support Engineer
8 18 (5.61%) Consultant
9 16 (4.98%) Developer
10 15 (4.67%) IT Engineer
11 13 (4.05%) IT Support Engineer
11 13 (4.05%) Support Analyst
12 12 (3.74%) Delivery Manager
12 12 (3.74%) Service Analyst
13 10 (3.12%) Data Architect
13 10 (3.12%) Incident Manager
13 10 (3.12%) Network Engineer
14 9 (2.80%) Administrator
14 9 (2.80%) Service Desk Analyst
14 9 (2.80%) Solutions Architect
Libraries, Frameworks & Software Standards
1 18 (5.61%) REST
2 12 (3.74%) Middleware
3 11 (3.43%) Microsoft Graph
4 7 (2.18%) .NET
4 7 (2.18%) Kafka
4 7 (2.18%) Spring
5 5 (1.56%) AngularJS
5 5 (1.56%) CSS
5 5 (1.56%) Oracle Fusion
5 5 (1.56%) Web Services
6 4 (1.25%) Bootstrap
6 4 (1.25%) J2EE
6 4 (1.25%) jQuery
6 4 (1.25%) SAP Basis
6 4 (1.25%) Sass
6 4 (1.25%) Spring MVC
7 3 (0.93%) ActiveMQ
7 3 (0.93%) Loki
7 3 (0.93%) RESTful
7 3 (0.93%) XML
Miscellaneous
1 18 (5.61%) CMDB
2 17 (5.30%) Management Information System
3 15 (4.67%) Data Centre
4 12 (3.74%) Cloud Native
4 12 (3.74%) Onboarding
5 10 (3.12%) Product Ownership
5 10 (3.12%) Security Posture
6 8 (2.49%) Hybrid Cloud
7 7 (2.18%) Analytical Mindset
7 7 (2.18%) Enterprise Software
7 7 (2.18%) Private Cloud
8 6 (1.87%) Replication
9 5 (1.56%) Data Protection Act
9 5 (1.56%) Mainframe
9 5 (1.56%) PKI
10 4 (1.25%) Clustering
10 4 (1.25%) Distributed Systems
11 3 (0.93%) Enterprise Storage
11 3 (0.93%) Self-Motivation
11 3 (0.93%) Virtual Team
Operating Systems
1 61 (19.00%) Windows
2 46 (14.33%) Linux
3 19 (5.92%) Unix
4 17 (5.30%) Windows Server
5 11 (3.43%) Windows 10
6 9 (2.80%) Ubuntu
7 8 (2.49%) Red Hat Enterprise Linux
8 7 (2.18%) zOS
9 4 (1.25%) Android
9 4 (1.25%) Windows Server 2012
10 3 (0.93%) CentOS
11 2 (0.62%) Debian
11 2 (0.62%) VMS
12 1 (0.31%) AIX
12 1 (0.31%) Apple iOS
12 1 (0.31%) Windows 7
12 1 (0.31%) Windows XP
Processes & Methodologies
1 156 (48.60%) ITIL
2 106 (33.02%) Change Management
3 98 (30.53%) Service Management
4 84 (26.17%) ITSM
5 82 (25.55%) Root Cause Analysis
6 73 (22.74%) Incident Management
7 64 (19.94%) DevOps
8 63 (19.63%) Continuous Improvement
9 58 (18.07%) Agile
10 53 (16.51%) Problem-Solving
10 53 (16.51%) Stakeholder Management
11 51 (15.89%) Service Delivery
12 41 (12.77%) Observability
13 38 (11.84%) CI/CD
14 26 (8.10%) Incident Response
15 24 (7.48%) Data Modelling
15 24 (7.48%) Data Protection
16 23 (7.17%) Decision-Making
17 22 (6.85%) Cybersecurity
17 22 (6.85%) Mentoring
Programming Languages
1 48 (14.95%) PowerShell
2 41 (12.77%) SQL
3 28 (8.72%) Python
4 19 (5.92%) Java
5 15 (4.67%) Bash
6 12 (3.74%) C#
7 8 (2.49%) Shell Script
8 7 (2.18%) JavaScript
8 7 (2.18%) PL/SQL
9 6 (1.87%) Go
10 3 (0.93%) JCL
11 2 (0.62%) Perl
11 2 (0.62%) PHP
11 2 (0.62%) TypeScript
12 1 (0.31%) CLIST
12 1 (0.31%) Jython
12 1 (0.31%) Korn
12 1 (0.31%) Kusto Query Language
12 1 (0.31%) REXX
12 1 (0.31%) T-SQL
Qualifications
1 111 (34.58%) Security Cleared
2 94 (29.28%) SC Cleared
3 30 (9.35%) Degree
4 27 (8.41%) DV Cleared
5 8 (2.49%) ITIL Certification
6 7 (2.18%) Cisco Certification
6 7 (2.18%) ITIL Foundation Certificate
6 7 (2.18%) Microsoft Certification
7 6 (1.87%) CCNP
8 5 (1.56%) A+ Certification
8 5 (1.56%) CCNA
8 5 (1.56%) Computer Science Degree
8 5 (1.56%) MCSE
9 4 (1.25%) Azure Certification
9 4 (1.25%) Master's Degree
9 4 (1.25%) PMI Certification
10 3 (0.93%) AWS Certified Cloud Practitioner
10 3 (0.93%) PMP
10 3 (0.93%) SAFe Agilist
11 2 (0.62%) BPSS Clearance
Quality Assurance & Compliance
1 43 (13.40%) SLA
2 10 (3.12%) GDPR
2 10 (3.12%) ISO/IEC 27001
3 7 (2.18%) Data Quality
4 6 (1.87%) PCI DSS
5 5 (1.56%) GRC
6 4 (1.25%) NIST
6 4 (1.25%) Sarbanes-Oxley
7 3 (0.93%) Cyber Essentials
7 3 (0.93%) QA
8 2 (0.62%) Actionable Recommendations
8 2 (0.62%) ISO 22301
8 2 (0.62%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.31%) Accessibility
9 1 (0.31%) COBIT
9 1 (0.31%) HMG Security Policy Framework
9 1 (0.31%) SOC 2
System Software
1 40 (12.46%) Active Directory
2 21 (6.54%) Docker
3 7 (2.18%) VMware Infrastructure
4 5 (1.56%) Virtual Desktop
5 3 (0.93%) NFS
5 3 (0.93%) Time Sharing Option
6 2 (0.62%) Hyper-V
6 2 (0.62%) Virtual Machines
6 2 (0.62%) VMware Workstation
7 1 (0.31%) Oracle RAC
7 1 (0.31%) XenApp
7 1 (0.31%) XenDesktop
Systems Management
1 23 (7.17%) Kubernetes
2 19 (5.92%) Grafana
3 18 (5.61%) Terraform
4 13 (4.05%) Prometheus
5 12 (3.74%) Ansible
6 10 (3.12%) Microsoft Intune
6 10 (3.12%) SCCM
7 9 (2.80%) Cisco Prime
8 4 (1.25%) Active Directory Federation Services
9 3 (0.93%) EMC NetWorker
9 3 (0.93%) Istio
9 3 (0.93%) Single Sign-On
9 3 (0.93%) WSUS
10 2 (0.62%) Avamar
10 2 (0.62%) CASB
10 2 (0.62%) NetBackup
10 2 (0.62%) PaperCut
10 2 (0.62%) Rancher
10 2 (0.62%) Tivoli Storage Manager
11 1 (0.31%) CA Wily
Vendors
1 61 (19.00%) Microsoft
2 57 (17.76%) ServiceNow
3 30 (9.35%) Oracle
4 22 (6.85%) Cisco
5 19 (5.92%) Remedy
6 17 (5.30%) Splunk
7 13 (4.05%) Red Hat
7 13 (4.05%) VMware
8 10 (3.12%) AppDynamics
8 10 (3.12%) Atlassian
9 9 (2.80%) BMC
9 9 (2.80%) Dell
9 9 (2.80%) SAP
10 8 (2.49%) Citrix
10 8 (2.49%) Dynatrace
10 8 (2.49%) IBM
11 7 (2.18%) Aruba
11 7 (2.18%) Fortinet
12 6 (1.87%) Palo Alto
12 6 (1.87%) SolarWinds