Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 10 May 2026, with comparisons to the same periods in the previous two years.

6 months to
10 May 2026
Same period 2025 Same period 2024
Rank 341 242 249
Rank change year-on-year -99 +7 +2
Contract jobs citing Problem Management 311 321 413
As % of all contract jobs in the UK 0.65% 1.09% 0.96%
As % of the Processes & Methodologies category 0.77% 1.20% 1.11%
Number of daily rates quoted 204 199 245
10th Percentile £284 £300 £305
25th Percentile £400 £375 £400
Median daily rate (50th Percentile) £470 £450 £465
Median % change year-on-year +4.44% -3.22% -7.01%
75th Percentile £576 £544 £505
90th Percentile £666 £601 £600
UK excluding London median daily rate £463 £432 £475
% change year-on-year +7.06% -9.05% +5.56%
Number of hourly rates quoted 14 7 46
10th Percentile - £20.84 £13.29
25th Percentile £18.75 £23.50 £14.16
Median hourly rate £26.11 £37.50 £22.50
Median % change year-on-year -30.37% +66.67% +64.71%
75th Percentile £48.51 £45.44 £25.00
90th Percentile £67.84 £56.50 £33.63
UK excluding London median hourly rate £63.14 £24.00 £22.50
% change year-on-year +163.06% +6.67% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 40,358 26,726 37,148
As % of all contract IT jobs advertised in the UK 84.46% 90.94% 86.27%
Number of daily rates quoted 25,374 17,206 23,926
10th Percentile £320 £306 £300
25th Percentile £413 £411 £413
Median daily rate (50th Percentile) £501 £520 £525
Median % change year-on-year -3.75% -0.95% -4.55%
75th Percentile £613 £630 £638
90th Percentile £725 £745 £750
UK excluding London median daily rate £490 £479 £500
% change year-on-year +2.30% -4.20% -
Number of hourly rates quoted 2,406 1,085 2,441
10th Percentile £14.96 £14.50 £12.75
25th Percentile £19.85 £18.50 £16.00
Median hourly rate £42.00 £28.75 £36.50
Median % change year-on-year +46.09% -21.23% +1.39%
75th Percentile £67.25 £60.63 £60.00
90th Percentile £80.00 £75.00 £72.50
UK excluding London median hourly rate £44.00 £27.13 £37.50
% change year-on-year +62.21% -27.67% +7.14%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 10 May 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 10 May 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 10 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -92 285 £464 +3.06% 95
UK excluding London -99 180 £463 +7.06% 79
London -40 112 £495 -1.00% 30
Work from Home -25 94 £481 +11.92% 42
Midlands -33 57 £463 +2.10% 16
North of England -70 55 £463 +23.33% 19
West Midlands -29 54 £463 +2.10% 13
Yorkshire -42 36 £488 +30.00% 13
South East -52 30 £392 -13.00% 19
South West -37 27 £463 -5.13% 5
North West -62 18 £401 +0.12% 5
Scotland -12 16 £513 +15.17% 3
Wales -11 3 £750 +106.90% 5
East of England -49 3 £400 -12.71% 10
East Midlands - 3 £400 - 3
North East -18 1 £400 -4.99% 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.43%) SharePoint
2 14 (4.50%) Confluence
3 11 (3.54%) SAS
4 7 (2.25%) Microsoft Exchange
5 5 (1.61%) Apache
6 4 (1.29%) Adobe Experience Manager
6 4 (1.29%) IIS
6 4 (1.29%) Oracle Self-Service HR
7 3 (0.96%) Oracle Workflow
8 2 (0.64%) ArcGIS
8 2 (0.64%) Oracle Spatial
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 8 (2.57%) Microsoft Office
2 1 (0.32%) AutoCAD
2 1 (0.32%) Microsoft Excel
2 1 (0.32%) MS Visio
Business Applications
1 13 (4.18%) Remedy ITSM
2 4 (1.29%) Oracle Cash Management
2 4 (1.29%) Oracle Payables
2 4 (1.29%) Oracle Receivables
3 3 (0.96%) Oracle Assets
3 3 (0.96%) Oracle Procure-to-Pay
3 3 (0.96%) SAP S/4HANA
4 2 (0.64%) NetSuite
4 2 (0.64%) Oracle General Ledger
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 64 (20.58%) Azure
2 42 (13.50%) AWS
3 39 (12.54%) Entra ID
4 35 (11.25%) Microsoft 365
5 26 (8.36%) GitHub
6 21 (6.75%) Azure DevOps
7 18 (5.79%) GitHub Actions
8 16 (5.14%) GCP
9 15 (4.82%) Microsoft Copilot
10 13 (4.18%) Amazon CloudWatch
11 12 (3.86%) OneDrive
12 11 (3.54%) AWS CloudFormation
12 11 (3.54%) Serverless
13 10 (3.22%) Datadog
13 10 (3.22%) Power Platform
13 10 (3.22%) Virtual Private Cloud
14 9 (2.89%) Amazon EC2
14 9 (2.89%) Amazon S3
14 9 (2.89%) AWS CodePipeline
14 9 (2.89%) AWS Lambda
Communications & Networking
1 30 (9.65%) Firewall
2 19 (6.11%) DNS
3 15 (4.82%) Network Security
4 12 (3.86%) TCP/IP
4 12 (3.86%) VPN
5 11 (3.54%) WAN
6 10 (3.22%) DHCP
6 10 (3.22%) LAN
7 8 (2.57%) MPLS
7 8 (2.57%) SD-WAN
8 6 (1.93%) Cisco Nexus
8 6 (1.93%) Wi-Fi
8 6 (1.93%) Wireless
9 5 (1.61%) SAN
10 4 (1.29%) Broadband
10 4 (1.29%) NetScaler
11 3 (0.96%) Internet
11 3 (0.96%) NAS
11 3 (0.96%) SSL
12 2 (0.64%) OSPF
Database & Business Intelligence
1 11 (3.54%) Data Warehouse
2 10 (3.22%) Power BI
3 9 (2.89%) PostgreSQL
4 8 (2.57%) Metadata
4 8 (2.57%) Oracle Database
5 7 (2.25%) MySQL
5 7 (2.25%) SQL Server
6 6 (1.93%) Relational Database
7 5 (1.61%) Metadata Repository
7 5 (1.61%) SQL Server Integration Services
8 4 (1.29%) MongoDB
8 4 (1.29%) Oracle BI Publisher
8 4 (1.29%) SAP HANA
9 3 (0.96%) Data Lake
9 3 (0.96%) NoSQL
9 3 (0.96%) Oracle Reports
9 3 (0.96%) Pentaho
9 3 (0.96%) Tableau
10 2 (0.64%) Azure SQL Database
10 2 (0.64%) KDB
Development Applications
1 56 (18.01%) JIRA
2 17 (5.47%) Jenkins
3 16 (5.14%) Git
4 15 (4.82%) GitLab
5 10 (3.22%) Bitbucket
6 4 (1.29%) Jaeger
6 4 (1.29%) Maven
7 3 (0.96%) CircleCI
8 1 (0.32%) Artifactory
8 1 (0.32%) Cypress.io
8 1 (0.32%) Introscope
8 1 (0.32%) MSI
General
1 106 (34.08%) Social Skills
2 79 (25.40%) Finance
3 41 (13.18%) Analytical Skills
4 40 (12.86%) Public Sector
5 30 (9.65%) Banking
6 19 (6.11%) Legal
7 18 (5.79%) Law
8 10 (3.22%) Retail
9 8 (2.57%) Documentation Skills
10 6 (1.93%) Military
10 6 (1.93%) Telecoms
11 4 (1.29%) Financial Institution
11 4 (1.29%) General Ledger
11 4 (1.29%) Influencing Skills
11 4 (1.29%) Local Government
11 4 (1.29%) Organisational Skills
11 4 (1.29%) Police
12 2 (0.64%) Corporate Banking
12 2 (0.64%) Front Office
13 1 (0.32%) Back Office
Job Titles
1 37 (11.90%) Service Manager
2 30 (9.65%) Analyst
3 25 (8.04%) Architect
4 22 (7.07%) Senior
4 22 (7.07%) Support Engineer
5 19 (6.11%) IT Support
6 17 (5.47%) Lead
7 16 (5.14%) Administrator
8 15 (4.82%) IT Engineer
9 14 (4.50%) Consultant
9 14 (4.50%) Incident Manager
9 14 (4.50%) IT Support Engineer
10 12 (3.86%) Developer
10 12 (3.86%) Service Analyst
11 11 (3.54%) Delivery Manager
12 10 (3.22%) Network Engineer
12 10 (3.22%) Scrum Master
13 9 (2.89%) Infrastructure Engineer
13 9 (2.89%) Service Desk Analyst
13 9 (2.89%) Solutions Architect
Libraries, Frameworks & Software Standards
1 13 (4.18%) Middleware
2 11 (3.54%) Microsoft Graph
3 9 (2.89%) REST
4 7 (2.25%) .NET
4 7 (2.25%) AWS CDK
4 7 (2.25%) Spring
5 6 (1.93%) Kafka
6 5 (1.61%) Oracle Fusion
7 4 (1.29%) AngularJS
7 4 (1.29%) Bootstrap
7 4 (1.29%) CSS
7 4 (1.29%) J2EE
7 4 (1.29%) jQuery
7 4 (1.29%) Loki
7 4 (1.29%) OpenTelemetry
7 4 (1.29%) SAP Basis
7 4 (1.29%) Sass
7 4 (1.29%) Spring MVC
7 4 (1.29%) Web Services
8 3 (0.96%) XML
Miscellaneous
1 18 (5.79%) CMDB
2 17 (5.47%) Product Ownership
3 15 (4.82%) Data Centre
4 14 (4.50%) Onboarding
5 13 (4.18%) Cloud Native
6 11 (3.54%) Management Information System
6 11 (3.54%) Security Posture
7 9 (2.89%) Analytical Mindset
8 8 (2.57%) Hybrid Cloud
9 7 (2.25%) Clustering
9 7 (2.25%) Enterprise Software
9 7 (2.25%) Private Cloud
10 6 (1.93%) Data Protection Act
10 6 (1.93%) Distributed Systems
10 6 (1.93%) Mainframe
10 6 (1.93%) Replication
11 4 (1.29%) PKI
12 3 (0.96%) Autonomous Agent
12 3 (0.96%) Distributed Computing
12 3 (0.96%) Self-Motivation
Operating Systems
1 56 (18.01%) Windows
2 53 (17.04%) Linux
3 21 (6.75%) Windows Server
4 20 (6.43%) Unix
5 9 (2.89%) Ubuntu
5 9 (2.89%) zOS
6 8 (2.57%) Red Hat Enterprise Linux
7 6 (1.93%) Windows 10
8 4 (1.29%) Windows Server 2012
9 2 (0.64%) Debian
9 2 (0.64%) Windows Server 2016
9 2 (0.64%) Windows Server 2019
10 1 (0.32%) AIX
10 1 (0.32%) Android
10 1 (0.32%) Apple iOS
10 1 (0.32%) Windows 7
10 1 (0.32%) Windows XP
Processes & Methodologies
1 146 (46.95%) ITIL
2 91 (29.26%) Change Management
3 84 (27.01%) Service Management
4 80 (25.72%) Root Cause Analysis
5 77 (24.76%) Continuous Improvement
5 77 (24.76%) ITSM
6 64 (20.58%) Incident Management
7 63 (20.26%) DevOps
8 59 (18.97%) Agile
9 52 (16.72%) Problem-Solving
9 52 (16.72%) Stakeholder Management
10 51 (16.40%) Service Delivery
11 49 (15.76%) CI/CD
12 42 (13.50%) Observability
13 33 (10.61%) Decision-Making
14 31 (9.97%) Incident Response
14 31 (9.97%) Infrastructure as Code
15 23 (7.40%) Scrum
16 22 (7.07%) Data Modelling
16 22 (7.07%) Stakeholder Engagement
Programming Languages
1 39 (12.54%) PowerShell
1 39 (12.54%) SQL
2 27 (8.68%) Python
3 21 (6.75%) Bash
4 19 (6.11%) Java
5 13 (4.18%) C#
6 8 (2.57%) PL/SQL
6 8 (2.57%) Shell Script
7 7 (2.25%) Go
7 7 (2.25%) JavaScript
8 4 (1.29%) JCL
9 2 (0.64%) Perl
9 2 (0.64%) PHP
9 2 (0.64%) TypeScript
10 1 (0.32%) Jython
10 1 (0.32%) Korn
10 1 (0.32%) Kusto Query Language
10 1 (0.32%) REXX
10 1 (0.32%) T-SQL
Qualifications
1 119 (38.26%) Security Cleared
2 98 (31.51%) SC Cleared
3 32 (10.29%) DV Cleared
4 17 (5.47%) Degree
5 10 (3.22%) ITIL Certification
6 9 (2.89%) SAFe Agilist
7 7 (2.25%) AWS Certified Cloud Practitioner
7 7 (2.25%) BPSS Clearance
7 7 (2.25%) Cisco Certification
8 6 (1.93%) CCNA
9 5 (1.61%) Microsoft Certification
10 4 (1.29%) CCNP
10 4 (1.29%) ITIL Foundation Certificate
10 4 (1.29%) Master's Degree
10 4 (1.29%) MCSE
11 3 (0.96%) Azure Certification
11 3 (0.96%) PMI Certification
11 3 (0.96%) RHCA
11 3 (0.96%) VMware Certified Professional (VCP)
12 2 (0.64%) PMP
Quality Assurance & Compliance
1 47 (15.11%) SLA
2 12 (3.86%) ISO/IEC 27001
3 8 (2.57%) Data Quality
3 8 (2.57%) GDPR
4 7 (2.25%) PCI DSS
5 6 (1.93%) Cyber Essentials
5 6 (1.93%) GRC
6 4 (1.29%) NIST
6 4 (1.29%) Sarbanes-Oxley
7 2 (0.64%) Actionable Recommendations
7 2 (0.64%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.32%) COBIT
8 1 (0.32%) Disclosure Scotland
8 1 (0.32%) ISO 22301
8 1 (0.32%) QA
8 1 (0.32%) SOC 2
System Software
1 43 (13.83%) Active Directory
2 27 (8.68%) Docker
3 15 (4.82%) VMware Infrastructure
4 8 (2.57%) Hyper-V
5 6 (1.93%) NFS
6 4 (1.29%) Time Sharing Option
7 3 (0.96%) Virtual Machines
7 3 (0.96%) XenApp
7 3 (0.96%) XenDesktop
8 2 (0.64%) Oracle RAC
8 2 (0.64%) Virtual Desktop
8 2 (0.64%) VMware Workstation
Systems Management
1 24 (7.72%) Kubernetes
1 24 (7.72%) Terraform
2 21 (6.75%) Grafana
3 16 (5.14%) Ansible
4 15 (4.82%) Prometheus
5 11 (3.54%) SCCM
6 9 (2.89%) Cisco Prime
7 8 (2.57%) Microsoft Intune
8 4 (1.29%) Istio
8 4 (1.29%) Podman
8 4 (1.29%) Tivoli Storage Manager
9 3 (0.96%) Active Directory Federation Services
9 3 (0.96%) Rancher
9 3 (0.96%) Single Sign-On
10 2 (0.64%) Avamar
10 2 (0.64%) CASB
10 2 (0.64%) EMC NetWorker
10 2 (0.64%) NetBackup
10 2 (0.64%) Oracle RMAN
10 2 (0.64%) WSUS
Vendors
1 66 (21.22%) ServiceNow
2 44 (14.15%) Microsoft
3 30 (9.65%) Oracle
4 20 (6.43%) VMware
5 19 (6.11%) Splunk
6 18 (5.79%) Cisco
7 17 (5.47%) Remedy
8 10 (3.22%) AppDynamics
8 10 (3.22%) Dell
8 10 (3.22%) Dynatrace
8 10 (3.22%) Red Hat
9 9 (2.89%) BMC
10 8 (2.57%) Citrix
10 8 (2.57%) IBM
10 8 (2.57%) SAP
11 7 (2.25%) Aruba
11 7 (2.25%) Broadcom
11 7 (2.25%) Denodo
11 7 (2.25%) Fortinet
12 6 (1.93%) Brocade