Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 28 August 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Aug 2026
Same period 2025 Same period 2024
Rank 354 262 307
Rank change year-on-year -92 +45 -44
Contract jobs citing Problem Management 356 326 275
As % of all contract jobs in the UK 0.66% 1.00% 0.71%
As % of the Processes & Methodologies category 0.78% 1.10% 0.83%
Number of daily rates quoted 216 185 180
10th Percentile £250 £313 £332
25th Percentile £391 £368 £425
Median daily rate (50th Percentile) £475 £450 £486
Median % change year-on-year +5.56% -7.45% -2.75%
75th Percentile £556 £538 £538
90th Percentile £674 £650 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 24 18 6
10th Percentile £16.34 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £23.88 £33.00
Median % change year-on-year +6.66% -27.65% +141.58%
75th Percentile £46.94 £40.20 £53.93
90th Percentile £67.84 £47.23 £79.25
UK excluding London median hourly rate £25.47 £22.29 £27.50
% change year-on-year +14.24% -18.95% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,469 29,582 33,102
As % of all contract IT jobs advertised in the UK 84.59% 90.43% 85.35%
Number of daily rates quoted 27,813 18,412 20,921
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,891 1,754 1,674
10th Percentile £14.10 £14.20 £13.86
25th Percentile £17.85 £17.30 £18.13
Median hourly rate £41.00 £25.15 £40.50
Median % change year-on-year +63.02% -37.90% -4.71%
75th Percentile £67.89 £47.50 £65.00
90th Percentile £80.00 £67.50 £75.00
UK excluding London median hourly rate £43.96 £22.92 £42.50
% change year-on-year +91.80% -46.07% +6.25%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 28 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 28 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 28 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -73 316 £475 +4.11% 238
UK excluding London -83 202 £475 +5.56% 181
London -63 129 £476 -2.31% 102
Work from Home -53 93 £475 +5.56% 96
North of England -86 63 £475 +22.42% 31
Midlands -17 62 £463 +3.93% 30
West Midlands -23 54 £463 +14.91% 19
South East -37 38 £538 +7.50% 55
Yorkshire -39 36 £500 +28.87% 9
North West -71 26 £408 +16.57% 18
Scotland -18 21 £481 +6.83% 17
South West -33 12 £350 -33.33% 18
East of England -20 9 £400 -20.00% 14
East Midlands -17 8 - - 11
Wales -17 4 £750 +100.00% 7
North East -39 1 £400 -38.46% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.90%) Confluence
2 16 (4.49%) SharePoint
3 13 (3.65%) Microsoft Exchange
4 9 (2.53%) SAS
5 4 (1.12%) IIS
5 4 (1.12%) WebSphere
6 3 (0.84%) Apache Airflow
7 2 (0.56%) Apache
7 2 (0.56%) NetWeaver
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
8 1 (0.28%) Adobe Experience Manager
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.87%) Microsoft Office
2 11 (3.09%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.93%) Remedy ITSM
2 2 (0.56%) NetSuite
2 2 (0.56%) Oracle Procure-to-Pay
2 2 (0.56%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 78 (21.91%) Azure
2 54 (15.17%) AWS
3 49 (13.76%) Microsoft 365
4 44 (12.36%) Entra ID
5 24 (6.74%) GitHub
6 18 (5.06%) GitHub Actions
7 17 (4.78%) Azure DevOps
8 16 (4.49%) Amazon CloudWatch
8 16 (4.49%) OneDrive
9 15 (4.21%) Amazon EKS
9 15 (4.21%) Power Platform
10 14 (3.93%) Amazon EC2
10 14 (3.93%) Amazon S3
11 13 (3.65%) Amazon ECS
11 13 (3.65%) Virtual Private Cloud
12 12 (3.37%) AWS CloudFormation
12 12 (3.37%) AWS Lambda
12 12 (3.37%) GCP
12 12 (3.37%) SaaS
12 12 (3.37%) Serverless
Communications & Networking
1 48 (13.48%) DNS
2 31 (8.71%) DHCP
2 31 (8.71%) Firewall
3 19 (5.34%) VPN
4 15 (4.21%) Network Security
4 15 (4.21%) Wi-Fi
5 14 (3.93%) SAN
6 13 (3.65%) TCP/IP
7 12 (3.37%) Wireless
8 9 (2.53%) LAN
8 9 (2.53%) WAN
9 8 (2.25%) Kerberos
10 7 (1.97%) NAS
10 7 (1.97%) VLAN
11 6 (1.69%) Cisco IOS
12 4 (1.12%) HTTP
13 3 (0.84%) Fibre Channel
13 3 (0.84%) VoIP
14 2 (0.56%) NGFW
14 2 (0.56%) SD-WAN
Database & Business Intelligence
1 18 (5.06%) SQL Server
2 15 (4.21%) Power BI
3 11 (3.09%) Data Warehouse
4 8 (2.25%) Metadata
4 8 (2.25%) MySQL
5 7 (1.97%) Data Lake
5 7 (1.97%) NoSQL
5 7 (1.97%) Pentaho
5 7 (1.97%) Relational Database
6 6 (1.69%) Db2
7 4 (1.12%) Oracle Database
8 3 (0.84%) Amazon Redshift
8 3 (0.84%) Oracle Reports
8 3 (0.84%) SAP HANA
8 3 (0.84%) SQL Server Integration Services
9 2 (0.56%) BusinessObjects
9 2 (0.56%) KDB
9 2 (0.56%) PostgreSQL
9 2 (0.56%) SQL Server Analysis Services
9 2 (0.56%) Tableau
Development Applications
1 49 (13.76%) JIRA
2 17 (4.78%) Jenkins
3 15 (4.21%) GitLab
4 13 (3.65%) Bitbucket
5 9 (2.53%) Git
6 3 (0.84%) SonarQube
7 2 (0.56%) Jaeger
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) Maven
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) tSQLt
General
1 161 (45.22%) Social Skills
2 74 (20.79%) Finance
3 50 (14.04%) Analytical Skills
4 37 (10.39%) Public Sector
5 27 (7.58%) Banking
6 15 (4.21%) Organisational Skills
7 13 (3.65%) Influencing Skills
8 12 (3.37%) Documentation Skills
9 11 (3.09%) Telecoms
10 10 (2.81%) Legal
11 8 (2.25%) Front Office
12 7 (1.97%) Law
13 5 (1.40%) Corporate Banking
13 5 (1.40%) Military
13 5 (1.40%) Retail
14 4 (1.12%) Financial Institution
14 4 (1.12%) Inclusion and Diversity
14 4 (1.12%) Local Government
14 4 (1.12%) Police
15 3 (0.84%) Presentation Skills
Job Titles
1 53 (14.89%) Support Engineer
2 40 (11.24%) Analyst
3 27 (7.58%) Senior
4 26 (7.30%) Architect
5 25 (7.02%) Lead
6 21 (5.90%) Infrastructure Engineer
7 20 (5.62%) Incident Manager
8 18 (5.06%) IT Support
9 17 (4.78%) Cloud Engineer
9 17 (4.78%) Consultant
9 17 (4.78%) Service Manager
10 16 (4.49%) IT Engineer
11 14 (3.93%) IT Support Engineer
11 14 (3.93%) Major Incident Manager
12 12 (3.37%) Administrator
12 12 (3.37%) Scrum Master
13 11 (3.09%) Applications Support
13 11 (3.09%) Support Analyst
14 10 (2.81%) Developer
15 9 (2.53%) IT Manager
Libraries, Frameworks & Software Standards
1 24 (6.74%) Terraform
2 13 (3.65%) Middleware
3 11 (3.09%) REST
4 9 (2.53%) AWS CDK
4 9 (2.53%) LDAP
5 8 (2.25%) Microsoft Graph
5 8 (2.25%) Software Packaging
6 7 (1.97%) XML
7 6 (1.69%) Web Services
8 5 (1.40%) .NET
8 5 (1.40%) CSS
8 5 (1.40%) SAP Basis
8 5 (1.40%) SOAP
9 4 (1.12%) Ajax
9 4 (1.12%) FIDO
9 4 (1.12%) HTML
9 4 (1.12%) Jakarta EE
9 4 (1.12%) JSON
9 4 (1.12%) OpenTelemetry
9 4 (1.12%) Oracle Fusion
Miscellaneous
1 26 (7.30%) Onboarding
2 20 (5.62%) Product Ownership
3 15 (4.21%) Data Centre
4 14 (3.93%) Data Protection Act
4 14 (3.93%) Distributed Systems
5 12 (3.37%) Analytical Mindset
5 12 (3.37%) Management Information System
5 12 (3.37%) PKI
6 11 (3.09%) CMDB
7 9 (2.53%) Cloud Native
7 9 (2.53%) Public Cloud
8 8 (2.25%) Enterprise Software
8 8 (2.25%) Mainframe
8 8 (2.25%) Smartphone
9 7 (1.97%) Autonomous Agent
10 6 (1.69%) Replication
11 5 (1.40%) Enterprise Storage
11 5 (1.40%) Private Cloud
11 5 (1.40%) Security Posture
12 4 (1.12%) Hybrid Cloud
Operating Systems
1 106 (29.78%) Windows
2 57 (16.01%) Linux
3 33 (9.27%) Windows Server
4 19 (5.34%) Unix
5 16 (4.49%) Windows 10
6 13 (3.65%) Red Hat Enterprise Linux
7 12 (3.37%) Android
8 10 (2.81%) Windows Server 2019
9 6 (1.69%) Apple iOS
9 6 (1.69%) zOS
10 5 (1.40%) Windows 7
11 4 (1.12%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) AIX
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 168 (47.19%) ITIL
2 109 (30.62%) Continuous Improvement
2 109 (30.62%) ITSM
3 103 (28.93%) Service Management
4 96 (26.97%) Change Management
5 92 (25.84%) Stakeholder Management
6 83 (23.31%) Agile
6 83 (23.31%) Incident Management
7 75 (21.07%) Root Cause Analysis
8 65 (18.26%) Service Delivery
9 61 (17.13%) DevOps
9 61 (17.13%) Problem-Solving
10 49 (13.76%) CI/CD
11 44 (12.36%) Runbook
12 43 (12.08%) Decision-Making
13 34 (9.55%) Customer Service
14 33 (9.27%) Migration
15 32 (8.99%) Infrastructure Engineering
15 32 (8.99%) Stakeholder Engagement
16 31 (8.71%) Major Incident Management
Programming Languages
1 52 (14.61%) Python
2 44 (12.36%) PowerShell
2 44 (12.36%) SQL
3 31 (8.71%) Java
4 25 (7.02%) Bash
5 13 (3.65%) JavaScript
6 8 (2.25%) C#
7 7 (1.97%) T-SQL
8 5 (1.40%) JCL
8 5 (1.40%) PL/SQL
9 4 (1.12%) Shell Script
10 3 (0.84%) Perl
10 3 (0.84%) VBScript
11 2 (0.56%) Bicep
11 2 (0.56%) Go
11 2 (0.56%) Magik
11 2 (0.56%) PHP
11 2 (0.56%) REXX
12 1 (0.28%) Apex Code
12 1 (0.28%) Scala
Qualifications
1 115 (32.30%) Security Cleared
2 84 (23.60%) SC Cleared
3 36 (10.11%) Degree
4 24 (6.74%) DV Cleared
5 14 (3.93%) BPSS Clearance
5 14 (3.93%) ITIL Certification
6 11 (3.09%) SAFe Agilist
7 9 (2.53%) AWS Certified Cloud Practitioner
7 9 (2.53%) Computer Science Degree
7 9 (2.53%) ITIL Foundation Certificate
8 7 (1.97%) CCNA
8 7 (1.97%) Cisco Certification
8 7 (1.97%) Microsoft Certification
9 6 (1.69%) CISSP
9 6 (1.69%) MCSE
9 6 (1.69%) PMI Certification
10 5 (1.40%) PMP
10 5 (1.40%) VMware Certified Professional (VCP)
11 4 (1.12%) CISM
11 4 (1.12%) RHCA
Quality Assurance & Compliance
1 59 (16.57%) SLA
2 13 (3.65%) Data Quality
2 13 (3.65%) ISO/IEC 27001
3 7 (1.97%) Cyber Essentials
4 6 (1.69%) COBIT
5 5 (1.40%) NIST
6 4 (1.12%) GDPR
6 4 (1.12%) PCI DSS
6 4 (1.12%) QA
7 3 (0.84%) Actionable Recommendations
7 3 (0.84%) GRC
8 2 (0.56%) ISO/IEC 20000
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) Sarbanes-Oxley
9 1 (0.28%) SEPA
9 1 (0.28%) WCAG
System Software
1 70 (19.66%) Active Directory
2 29 (8.15%) VMware Infrastructure
3 24 (6.74%) Docker
4 18 (5.06%) NFS
5 13 (3.65%) VMware ESXi
6 12 (3.37%) Hyper-V
7 7 (1.97%) vSphere
8 5 (1.40%) Time Sharing Option
9 4 (1.12%) Virtual Machines
10 3 (0.84%) Firmware
10 3 (0.84%) Virtual Desktop
10 3 (0.84%) VMware NSX
11 2 (0.56%) Oracle RAC
11 2 (0.56%) UAG
11 2 (0.56%) XenApp
11 2 (0.56%) XenDesktop
12 1 (0.28%) ACF2
12 1 (0.28%) Active Directory Lightweight Directory Services
12 1 (0.28%) BitLocker
12 1 (0.28%) GPFS
Systems Management
1 23 (6.46%) Kubernetes
2 20 (5.62%) Microsoft Intune
3 17 (4.78%) SCCM
4 16 (4.49%) Ansible
5 13 (3.65%) vCenter Server
6 9 (2.53%) SCOM
7 6 (1.69%) Grafana
7 6 (1.69%) Red Hat Satellite
8 5 (1.40%) Podman
8 5 (1.40%) Prometheus
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) CA Single Sign-On
10 3 (0.84%) Cisco Prime
10 3 (0.84%) Istio
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) AirWatch
11 2 (0.56%) Avamar
11 2 (0.56%) Failover Clustering
11 2 (0.56%) PaperCut
11 2 (0.56%) Single Sign-On
Vendors
1 77 (21.63%) ServiceNow
2 70 (19.66%) Microsoft
3 37 (10.39%) VMware
4 25 (7.02%) Oracle
5 24 (6.74%) Cisco
6 18 (5.06%) Remedy
7 16 (4.49%) Broadcom
8 15 (4.21%) Splunk
9 10 (2.81%) IBM
9 10 (2.81%) Salesforce
10 9 (2.53%) Dynatrace
10 9 (2.53%) HP
10 9 (2.53%) Red Hat
10 9 (2.53%) SAP
10 9 (2.53%) SolarWinds
11 8 (2.25%) Brocade
11 8 (2.25%) Denodo
12 7 (1.97%) Dell
13 6 (1.69%) Citrix
13 6 (1.69%) Sybase