Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 5 July 2026, with comparisons to the same periods in the previous two years.

6 months to
5 Jul 2026
Same period 2025 Same period 2024
Rank 341 271 262
Rank change year-on-year -70 -9 -7
Contract jobs citing Problem Management 352 312 380
As % of all contract jobs in the UK 0.68% 0.98% 0.88%
As % of the Processes & Methodologies category 0.80% 1.08% 1.03%
Number of daily rates quoted 220 189 231
10th Percentile £263 £306 £331
25th Percentile £400 £371 £410
Median daily rate (50th Percentile) £488 £450 £475
Median % change year-on-year +8.33% -5.26% -5.00%
75th Percentile £575 £538 £534
90th Percentile £671 £600 £608
UK excluding London median daily rate £475 £448 £493
% change year-on-year +6.15% -9.23% +5.74%
Number of hourly rates quoted 18 16 28
10th Percentile £18.71 - £14.16
25th Percentile £18.75 £16.84 £14.17
Median hourly rate £22.48 £24.00 £25.00
Median % change year-on-year -6.32% -4.00% +83.02%
75th Percentile £55.38 £44.32 £25.38
90th Percentile £67.84 £47.31 £45.72
UK excluding London median hourly rate £55.25 £22.42 £25.00
% change year-on-year +146.49% -10.34% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 43,975 28,802 36,975
As % of all contract IT jobs advertised in the UK 84.98% 90.72% 85.30%
Number of daily rates quoted 27,325 18,167 23,595
10th Percentile £325 £300 £300
25th Percentile £415 £405 £413
Median daily rate (50th Percentile) £515 £505 £525
Median % change year-on-year +1.98% -3.81% -4.55%
75th Percentile £623 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,639 1,417 2,517
10th Percentile £14.82 £14.20 £12.75
25th Percentile £20.00 £17.50 £16.24
Median hourly rate £43.96 £25.15 £37.75
Median % change year-on-year +74.79% -33.38% +0.67%
75th Percentile £68.00 £53.75 £61.30
90th Percentile £81.25 £70.00 £72.50
UK excluding London median hourly rate £43.96 £24.66 £38.12
% change year-on-year +78.26% -35.31% +8.91%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 5 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 5 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 5 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -62 316 £488 +8.33% 119
UK excluding London -83 209 £475 +6.15% 94
London -53 120 £508 +6.84% 38
Work from Home -29 105 £488 +9.86% 47
North of England -77 65 £500 +33.33% 28
Midlands -24 63 £463 +2.10% 15
West Midlands -28 61 £469 +4.40% 8
Yorkshire -41 39 £500 +32.45% 9
South East -43 31 £445 -11.00% 27
South West -10 28 £400 -9.86% 8
North West -60 25 £401 +23.38% 17
Scotland -28 20 £500 +11.11% 4
East of England -38 6 £400 -11.11% 9
Wales -16 4 £750 +100.00% 3
East Midlands -15 2 £163 -75.00% 7
North East -36 1 £400 -4.99% 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.68%) Confluence
2 17 (4.83%) SharePoint
3 11 (3.13%) SAS
4 6 (1.70%) Microsoft Exchange
5 4 (1.14%) Adobe Experience Manager
5 4 (1.14%) IIS
5 4 (1.14%) Oracle Self-Service HR
6 3 (0.85%) NetWeaver
6 3 (0.85%) Oracle Workflow
7 2 (0.57%) Apache
7 2 (0.57%) ArcGIS
7 2 (0.57%) Oracle Spatial
8 1 (0.28%) CMS
8 1 (0.28%) Headless CMS
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) WebSphere
8 1 (0.28%) WebSphere Application Server
Applications
1 20 (5.68%) Microsoft Office
2 11 (3.13%) Microsoft Excel
3 2 (0.57%) MS Visio
4 1 (0.28%) Chatbot
Business Applications
1 18 (5.11%) Remedy ITSM
2 5 (1.42%) SAP S/4HANA
3 3 (0.85%) Oracle Assets
3 3 (0.85%) Oracle Cash Management
3 3 (0.85%) Oracle Payables
3 3 (0.85%) Oracle Procure-to-Pay
3 3 (0.85%) Oracle Receivables
4 2 (0.57%) NetSuite
5 1 (0.28%) iTrent
5 1 (0.28%) Oracle General Ledger
5 1 (0.28%) Primavera
5 1 (0.28%) SAP ERP
Cloud Services
1 68 (19.32%) Azure
2 52 (14.77%) Entra ID
3 45 (12.78%) Microsoft 365
4 41 (11.65%) AWS
5 21 (5.97%) GitHub
6 19 (5.40%) Azure DevOps
7 16 (4.55%) GitHub Actions
8 15 (4.26%) Amazon CloudWatch
8 15 (4.26%) OneDrive
9 14 (3.98%) Amazon EC2
9 14 (3.98%) Amazon S3
10 13 (3.69%) Amazon EKS
10 13 (3.69%) Virtual Private Cloud
11 12 (3.41%) Amazon ECS
11 12 (3.41%) AWS Lambda
11 12 (3.41%) Power Platform
11 12 (3.41%) Serverless
12 11 (3.13%) AWS CodePipeline
12 11 (3.13%) IaaS
12 11 (3.13%) SaaS
Communications & Networking
1 30 (8.52%) DNS
2 29 (8.24%) Firewall
3 21 (5.97%) DHCP
4 16 (4.55%) VPN
5 12 (3.41%) SAN
6 11 (3.13%) Network Security
6 11 (3.13%) Wi-Fi
7 10 (2.84%) LAN
7 10 (2.84%) WAN
8 9 (2.56%) Wireless
9 7 (1.99%) Kerberos
9 7 (1.99%) VLAN
10 6 (1.70%) Cisco IOS
10 6 (1.70%) MPLS
10 6 (1.70%) NAS
10 6 (1.70%) SD-WAN
11 4 (1.14%) Cisco Nexus
12 3 (0.85%) Internet
12 3 (0.85%) NGFW
12 3 (0.85%) TCP/IP
Database & Business Intelligence
1 12 (3.41%) Power BI
2 10 (2.84%) Data Warehouse
2 10 (2.84%) SQL Server
3 8 (2.27%) Metadata
3 8 (2.27%) Oracle Database
4 7 (1.99%) MySQL
4 7 (1.99%) Relational Database
5 5 (1.42%) Metadata Repository
5 5 (1.42%) SAP HANA
6 4 (1.14%) Db2
6 4 (1.14%) PostgreSQL
7 3 (0.85%) Data Lake
7 3 (0.85%) NoSQL
7 3 (0.85%) Oracle BI Publisher
7 3 (0.85%) Pentaho
7 3 (0.85%) SQL Server Integration Services
7 3 (0.85%) Tableau
8 2 (0.57%) KDB
8 2 (0.57%) MaxDB
8 2 (0.57%) SQL Server Analysis Services
Development Applications
1 63 (17.90%) JIRA
2 16 (4.55%) Jenkins
3 13 (3.69%) Bitbucket
4 12 (3.41%) Git
4 12 (3.41%) GitLab
5 4 (1.14%) Jaeger
5 4 (1.14%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Cypress.io
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
General
1 145 (41.19%) Social Skills
2 84 (23.86%) Finance
3 46 (13.07%) Analytical Skills
4 39 (11.08%) Public Sector
5 27 (7.67%) Banking
6 19 (5.40%) Legal
7 14 (3.98%) Documentation Skills
8 11 (3.13%) Law
8 11 (3.13%) Retail
9 7 (1.99%) Influencing Skills
9 7 (1.99%) Organisational Skills
10 6 (1.70%) Military
11 5 (1.42%) Front Office
11 5 (1.42%) Telecoms
12 4 (1.14%) Financial Institution
12 4 (1.14%) Police
13 3 (0.85%) General Ledger
13 3 (0.85%) Local Government
14 2 (0.57%) Corporate Banking
14 2 (0.57%) Marketing
Job Titles
1 40 (11.36%) Support Engineer
2 38 (10.80%) Service Manager
3 34 (9.66%) Analyst
4 24 (6.82%) Senior
5 22 (6.25%) Architect
5 22 (6.25%) Lead
6 21 (5.97%) IT Support
7 20 (5.68%) Incident Manager
8 17 (4.83%) Infrastructure Engineer
9 16 (4.55%) Consultant
9 16 (4.55%) IT Engineer
10 15 (4.26%) Administrator
11 14 (3.98%) Developer
11 14 (3.98%) IT Support Engineer
11 14 (3.98%) Major Incident Manager
12 12 (3.41%) Delivery Manager
12 12 (3.41%) Scrum Master
13 11 (3.13%) Network Engineer
14 9 (2.56%) IT Manager
14 9 (2.56%) Solutions Architect
Libraries, Frameworks & Software Standards
1 14 (3.98%) Microsoft Graph
2 13 (3.69%) Middleware
3 9 (2.56%) .NET
3 9 (2.56%) AWS CDK
4 8 (2.27%) REST
5 7 (1.99%) LDAP
5 7 (1.99%) Spring
6 6 (1.70%) SAP Basis
6 6 (1.70%) Software Packaging
7 5 (1.42%) XML
8 4 (1.14%) AngularJS
8 4 (1.14%) Bootstrap
8 4 (1.14%) CSS
8 4 (1.14%) J2EE
8 4 (1.14%) jQuery
8 4 (1.14%) Loki
8 4 (1.14%) Oracle Fusion
8 4 (1.14%) Sass
8 4 (1.14%) Spring MVC
8 4 (1.14%) Web Services
Miscellaneous
1 20 (5.68%) Onboarding
1 20 (5.68%) Product Ownership
2 18 (5.11%) CMDB
2 18 (5.11%) Data Centre
3 12 (3.41%) Analytical Mindset
3 12 (3.41%) Data Protection Act
3 12 (3.41%) Distributed Systems
4 11 (3.13%) Management Information System
4 11 (3.13%) PKI
5 10 (2.84%) Security Posture
6 9 (2.56%) Hybrid Cloud
6 9 (2.56%) Mainframe
6 9 (2.56%) Smartphone
7 7 (1.99%) Clustering
7 7 (1.99%) Enterprise Software
7 7 (1.99%) Private Cloud
8 6 (1.70%) Replication
9 5 (1.42%) Cloud Native
10 4 (1.14%) Distributed Computing
10 4 (1.14%) Self-Motivation
Operating Systems
1 81 (23.01%) Windows
2 50 (14.20%) Linux
3 22 (6.25%) Windows Server
4 20 (5.68%) Unix
5 11 (3.13%) Red Hat Enterprise Linux
6 9 (2.56%) Android
6 9 (2.56%) zOS
7 6 (1.70%) Windows 10
8 5 (1.42%) Windows Server 2019
9 4 (1.14%) Windows Server 2012
10 3 (0.85%) Apple iOS
10 3 (0.85%) Windows 7
10 3 (0.85%) Windows XP
11 2 (0.57%) Windows Server 2016
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 166 (47.16%) ITIL
2 105 (29.83%) ITSM
3 98 (27.84%) Service Management
4 97 (27.56%) Change Management
5 92 (26.14%) Continuous Improvement
6 75 (21.31%) Incident Management
7 74 (21.02%) Stakeholder Management
8 73 (20.74%) Agile
9 71 (20.17%) Root Cause Analysis
10 59 (16.76%) Problem-Solving
11 57 (16.19%) DevOps
11 57 (16.19%) Service Delivery
12 45 (12.78%) Decision-Making
13 41 (11.65%) CI/CD
14 34 (9.66%) Stakeholder Engagement
15 33 (9.38%) Incident Response
16 28 (7.95%) Customer Service
16 28 (7.95%) Scrum
17 25 (7.10%) Asset Management
17 25 (7.10%) Infrastructure as Code
Programming Languages
1 37 (10.51%) SQL
2 34 (9.66%) PowerShell
3 29 (8.24%) Python
4 19 (5.40%) Java
5 18 (5.11%) Bash
6 15 (4.26%) C#
7 8 (2.27%) PL/SQL
8 7 (1.99%) JavaScript
9 5 (1.42%) JCL
10 4 (1.14%) Go
10 4 (1.14%) T-SQL
11 3 (0.85%) Shell Script
12 2 (0.57%) Perl
12 2 (0.57%) PHP
12 2 (0.57%) REXX
12 2 (0.57%) TypeScript
13 1 (0.28%) Jython
13 1 (0.28%) Korn
13 1 (0.28%) Kusto Query Language
13 1 (0.28%) SOQL
Qualifications
1 127 (36.08%) Security Cleared
2 101 (28.69%) SC Cleared
3 37 (10.51%) DV Cleared
4 30 (8.52%) Degree
5 16 (4.55%) ITIL Certification
6 11 (3.13%) SAFe Agilist
7 9 (2.56%) AWS Certified Cloud Practitioner
8 7 (1.99%) BPSS Clearance
8 7 (1.99%) Cisco Certification
9 6 (1.70%) CCNA
9 6 (1.70%) Master's Degree
10 5 (1.42%) Microsoft Certification
10 5 (1.42%) PMI Certification
11 4 (1.14%) CCNP
11 4 (1.14%) ITIL Foundation Certificate
11 4 (1.14%) MCSE
11 4 (1.14%) PMP
11 4 (1.14%) VMware Certified Professional (VCP)
12 3 (0.85%) CISSP
12 3 (0.85%) Computer Science Degree
Quality Assurance & Compliance
1 52 (14.77%) SLA
2 13 (3.69%) ISO/IEC 27001
3 8 (2.27%) GDPR
3 8 (2.27%) PCI DSS
4 7 (1.99%) Data Quality
5 6 (1.70%) Cyber Essentials
5 6 (1.70%) NIST
6 5 (1.42%) GRC
7 3 (0.85%) Actionable Recommendations
7 3 (0.85%) QA
7 3 (0.85%) Sarbanes-Oxley
8 2 (0.57%) ISO/IEC 20000
8 2 (0.57%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) Accessibility
9 1 (0.28%) COBIT
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) SOC 2
9 1 (0.28%) WCAG
System Software
1 62 (17.61%) Active Directory
2 21 (5.97%) VMware Infrastructure
3 18 (5.11%) Docker
4 16 (4.55%) NFS
5 8 (2.27%) Hyper-V
6 7 (1.99%) VMware ESXi
7 5 (1.42%) Time Sharing Option
8 4 (1.14%) Virtual Machines
8 4 (1.14%) vSphere
9 3 (0.85%) Firmware
10 2 (0.57%) Oracle RAC
10 2 (0.57%) VMware NSX
10 2 (0.57%) VMware Workstation
10 2 (0.57%) XenApp
10 2 (0.57%) XenDesktop
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) UAG
Systems Management
1 22 (6.25%) Terraform
2 19 (5.40%) SCCM
3 16 (4.55%) Microsoft Intune
4 13 (3.69%) Ansible
4 13 (3.69%) Kubernetes
5 8 (2.27%) Grafana
6 7 (1.99%) Cisco Prime
6 7 (1.99%) vCenter Server
7 6 (1.70%) Prometheus
7 6 (1.70%) Red Hat Satellite
8 5 (1.42%) Tivoli Storage Manager
9 4 (1.14%) CA Single Sign-On
9 4 (1.14%) Istio
9 4 (1.14%) Podman
9 4 (1.14%) SCOM
9 4 (1.14%) Single Sign-On
10 3 (0.85%) Active Directory Federation Services
10 3 (0.85%) Jamf Pro
10 3 (0.85%) Rancher
11 2 (0.57%) CASB
Vendors
1 80 (22.73%) ServiceNow
2 62 (17.61%) Microsoft
3 25 (7.10%) Remedy
3 25 (7.10%) VMware
4 24 (6.82%) Cisco
4 24 (6.82%) Oracle
5 12 (3.41%) SAP
6 11 (3.13%) Broadcom
6 11 (3.13%) IBM
7 10 (2.84%) Splunk
8 9 (2.56%) Salesforce
9 8 (2.27%) Citrix
9 8 (2.27%) Red Hat
9 8 (2.27%) SolarWinds
10 7 (1.99%) BMC
10 7 (1.99%) Brocade
10 7 (1.99%) Dell
10 7 (1.99%) Denodo
11 6 (1.70%) Canon
11 6 (1.70%) Dynatrace