Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 23 November 2025, with comparisons to the same periods in the previous two years.

6 months to
23 Nov 2025
Same period 2024 Same period 2023
Rank 325 293 253
Rank change year-on-year -32 -40 +19
Contract jobs citing Problem Management 282 266 460
As % of all contract jobs in the UK 0.79% 0.72% 0.99%
As % of the Processes & Methodologies category 0.88% 0.83% 1.12%
Number of daily rates quoted 160 154 278
10th Percentile £258 £291 £250
25th Percentile £344 £425 £350
Median daily rate (50th Percentile) £475 £500 £497
Median % change year-on-year -5.00% +0.60% +0.40%
75th Percentile £561 £585 £575
90th Percentile £650 £650 £638
UK excluding London median daily rate £500 £485 £480
% change year-on-year +3.10% +1.04% +6.67%
Number of hourly rates quoted 25 10 39
10th Percentile £15.50 £30.75 -
25th Percentile £16.84 £55.87 £13.41
Median hourly rate £20.79 £57.62 £14.16
Median % change year-on-year -63.92% +306.90% -27.38%
75th Percentile £24.38 £68.44 £20.50
90th Percentile £29.02 £73.00 £56.01
UK excluding London median hourly rate £20.00 £56.75 £14.16
% change year-on-year -64.75% +300.74% -25.47%

All Process and Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,979 31,998 41,164
As % of all contract IT jobs advertised in the UK 89.50% 86.61% 88.57%
Number of daily rates quoted 20,013 19,257 27,677
10th Percentile £300 £310 £308
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £500 £525 £532
Median % change year-on-year -4.76% -1.22% -3.36%
75th Percentile £619 £638 £650
90th Percentile £725 £743 £745
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 2,115 1,171 1,588
10th Percentile £14.50 £15.10 £14.25
25th Percentile £17.50 £20.12 £19.00
Median hourly rate £25.15 £34.00 £43.85
Median % change year-on-year -26.03% -22.46% +25.29%
75th Percentile £45.46 £64.50 £65.00
90th Percentile £67.50 £73.75 £77.50
UK excluding London median hourly rate £22.85 £32.50 £44.50
% change year-on-year -29.69% -26.97% +48.33%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 23 November 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 23 November 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 23 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -25 239 £500 -0.05% 77
UK excluding London -7 175 £500 +3.10% 74
Work from Home +33 84 £458 -8.50% 31
London -5 83 £475 -5.00% 28
North of England -40 57 £450 -14.29% 17
North West -16 40 £325 -38.24% 9
South East 0 32 £513 +15.17% 25
Midlands -12 31 £402 -0.74% 6
South West +10 23 £575 -2.13% 4
West Midlands -12 20 £369 -8.95% 4
Yorkshire -39 16 £500 -4.76% 6
Scotland -3 14 £550 +16.71% 9
East of England -15 11 £450 +28.57% 11
East Midlands - 11 £425 - 2
Northern Ireland - 8 £350 - 4
North East -5 1 £650 - 2
Wales -7 1 - - 3

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (8.87%) SharePoint
2 24 (8.51%) Confluence
3 22 (7.80%) Microsoft Exchange
4 15 (5.32%) Skype for Business
5 8 (2.84%) CICS
6 7 (2.48%) Exchange Server 2013
6 7 (2.48%) Mattermost
7 4 (1.42%) Apache
7 4 (1.42%) NetWeaver
8 3 (1.06%) IIS
8 3 (1.06%) iPlanet
8 3 (1.06%) JBoss
8 3 (1.06%) WebSphere
8 3 (1.06%) WebSphere Application Server
9 2 (0.71%) SAS
10 1 (0.35%) MQSeries
10 1 (0.35%) Oracle SOA Suite
10 1 (0.35%) Oracle Workflow
10 1 (0.35%) Tomcat
10 1 (0.35%) WebLogic
Applications
1 30 (10.64%) Microsoft Office
2 10 (3.55%) Microsoft Excel
3 9 (3.19%) Microsoft PowerPoint
4 8 (2.84%) MS Visio
Business Applications
1 17 (6.03%) Remedy ITSM
2 5 (1.77%) SAP IBP
3 3 (1.06%) assyst
3 3 (1.06%) ResourceLink
3 3 (1.06%) SAP S/4HANA
4 2 (0.71%) Aladdin
5 1 (0.35%) Dynamics CRM
5 1 (0.35%) ION MarketView
5 1 (0.35%) Oracle Cash Management
5 1 (0.35%) Oracle EBS
5 1 (0.35%) Oracle EBS R12
5 1 (0.35%) Oracle ERP
5 1 (0.35%) Oracle General Ledger
5 1 (0.35%) Oracle Payables
5 1 (0.35%) Oracle Receivables
5 1 (0.35%) SAP ERP
5 1 (0.35%) SAP SD
Cloud Services
1 42 (14.89%) Azure
2 37 (13.12%) Microsoft 365
3 20 (7.09%) OneDrive
4 17 (6.03%) AWS
5 13 (4.61%) Power Platform
5 13 (4.61%) SaaS
6 12 (4.26%) Entra ID
7 11 (3.90%) GitHub
8 8 (2.84%) Azure DevOps
8 8 (2.84%) PaaS
9 6 (2.13%) GitHub Actions
9 6 (2.13%) OCI
9 6 (2.13%) Serverless
10 5 (1.77%) Power Automate
11 4 (1.42%) AWS CloudFormation
11 4 (1.42%) Azure AKS
11 4 (1.42%) Azure Functions
11 4 (1.42%) OpenShift
12 3 (1.06%) Azure App Service
12 3 (1.06%) Azure Storage
Communications & Networking
1 19 (6.74%) DNS
2 18 (6.38%) Skype
3 14 (4.96%) VPN
4 13 (4.61%) Firewall
4 13 (4.61%) TCP/IP
5 10 (3.55%) DHCP
6 7 (2.48%) Network Security
6 7 (2.48%) Unified Communications
6 7 (2.48%) VoIP
6 7 (2.48%) WAN
7 6 (2.13%) Internet
7 6 (2.13%) SAN
7 6 (2.13%) Wi-Fi
7 6 (2.13%) Wireless
8 5 (1.77%) MGCP
8 5 (1.77%) SCCP
8 5 (1.77%) Telepresence
8 5 (1.77%) WebEx
9 4 (1.42%) Broadband
9 4 (1.42%) SD-WAN
Database & Business Intelligence
1 6 (2.13%) Data Warehouse
1 6 (2.13%) Oracle Database
1 6 (2.13%) Power BI
2 5 (1.77%) Metadata
2 5 (1.77%) Metadata Repository
2 5 (1.77%) PostgreSQL
2 5 (1.77%) SAP HANA
3 4 (1.42%) SAP BW
4 2 (0.71%) DB2
4 2 (0.71%) SQL Server
5 1 (0.35%) Amazon RDS
5 1 (0.35%) BusinessObjects
5 1 (0.35%) DTS
5 1 (0.35%) Oracle BI EE
5 1 (0.35%) Oracle BI Publisher
5 1 (0.35%) Oracle Discoverer
5 1 (0.35%) Oracle Reports
5 1 (0.35%) Relational Database
5 1 (0.35%) SAS Enterprise Guide
5 1 (0.35%) SQL Server Reporting Services
Development Applications
1 34 (12.06%) JIRA
2 15 (5.32%) Git
3 10 (3.55%) Jenkins
4 7 (2.48%) Postman
5 4 (1.42%) Liquibase
6 3 (1.06%) Bitbucket Server
6 3 (1.06%) CA Release Automation
6 3 (1.06%) JUnit
6 3 (1.06%) Mockito
6 3 (1.06%) MSI
6 3 (1.06%) Sonatype Nexus
7 1 (0.35%) Bitbucket
7 1 (0.35%) Fiddler
7 1 (0.35%) GitLab
7 1 (0.35%) Subversion
7 1 (0.35%) Team Foundation Server
General
1 106 (37.59%) Social Skills
2 83 (29.43%) Finance
3 58 (20.57%) Analytical Skills
4 28 (9.93%) Banking
5 22 (7.80%) Public Sector
6 16 (5.67%) Manufacturing
7 12 (4.26%) Documentation Skills
8 9 (3.19%) Organisational Skills
8 9 (3.19%) Telecoms
9 8 (2.84%) Retail
10 7 (2.48%) Financial Institution
11 6 (2.13%) Marketing
12 5 (1.77%) Electronics
12 5 (1.77%) Military
13 4 (1.42%) Investment Banking
14 3 (1.06%) Presentation Skills
14 3 (1.06%) Publishing
15 2 (0.71%) Law
15 2 (0.71%) Legal
15 2 (0.71%) Local Government
Job Titles
1 65 (23.05%) Analyst
2 45 (15.96%) Support Analyst
3 28 (9.93%) IT Support
4 21 (7.45%) Senior
5 18 (6.38%) Service Manager
6 17 (6.03%) Incident Manager
6 17 (6.03%) Lead
6 17 (6.03%) Operations Analyst
7 16 (5.67%) IT Analyst
7 16 (5.67%) Operational Support Analyst
7 16 (5.67%) Operations Support Analyst
8 15 (5.32%) IT Support Analyst
9 14 (4.96%) Support Engineer
10 13 (4.61%) Consultant
11 11 (3.90%) 2nd Line Support
11 11 (3.90%) Applications Support
11 11 (3.90%) Delivery Manager
12 10 (3.55%) ITIL Manager
13 9 (3.19%) Administrator
13 9 (3.19%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 11 (3.90%) REST
2 8 (2.84%) Oracle Fusion
3 6 (2.13%) ISPF
4 5 (1.77%) SAML
4 5 (1.77%) SAP Fiori
4 5 (1.77%) XMPP
5 4 (1.42%) .NET
5 4 (1.42%) LDAP
5 4 (1.42%) SAP Basis
6 3 (1.06%) ActiveMQ
6 3 (1.06%) Kafka
6 3 (1.06%) OAuth
6 3 (1.06%) OpenID
6 3 (1.06%) RESTful
6 3 (1.06%) WireMock
7 2 (0.71%) .NET Framework
7 2 (0.71%) FIX Protocol
7 2 (0.71%) Middleware
7 2 (0.71%) Web Services
7 2 (0.71%) XML
Miscellaneous
1 21 (7.45%) Management Information System
2 12 (4.26%) Video Conferencing
3 11 (3.90%) Enterprise Software
4 10 (3.55%) Data Centre
4 10 (3.55%) Mainframe
5 8 (2.84%) CMDB
5 8 (2.84%) Onboarding
6 7 (2.48%) PKI
7 6 (2.13%) Driving Licence
7 6 (2.13%) Virtual Team
7 6 (2.13%) VSAM
8 5 (1.77%) IBM Mainframe
8 5 (1.77%) Low-Code
8 5 (1.77%) Self-Motivation
8 5 (1.77%) Team-Oriented Environment
9 4 (1.42%) Cloud Native
9 4 (1.42%) Product Ownership
10 3 (1.06%) Data Protection Act
10 3 (1.06%) Security Posture
10 3 (1.06%) Tandem
Operating Systems
1 58 (20.57%) Windows
2 31 (10.99%) Linux
3 16 (5.67%) Unix
4 12 (4.26%) Windows 10
5 11 (3.90%) Windows Server
6 8 (2.84%) Android
6 8 (2.84%) Red Hat Enterprise Linux
7 7 (2.48%) zOS
8 6 (2.13%) Apple iOS
9 3 (1.06%) CentOS
9 3 (1.06%) Windows Server 2012
10 2 (0.71%) AIX
10 2 (0.71%) Mac OS
10 2 (0.71%) Solaris
10 2 (0.71%) SUSE Linux Enterprise Server
10 2 (0.71%) VMS
Processes & Methodologies
1 150 (53.19%) ITIL
2 80 (28.37%) Change Management
3 73 (25.89%) Problem-Solving
4 68 (24.11%) Service Management
5 65 (23.05%) ITSM
6 57 (20.21%) DevOps
7 52 (18.44%) Agile
8 51 (18.09%) Incident Management
9 50 (17.73%) Root Cause Analysis
10 41 (14.54%) Service Delivery
11 40 (14.18%) Continuous Improvement
11 40 (14.18%) Stakeholder Management
12 33 (11.70%) Information Security
13 30 (10.64%) Cybersecurity
13 30 (10.64%) Project Management
14 29 (10.28%) Customer Service
15 23 (8.16%) Validation
16 22 (7.80%) Business Intelligence
16 22 (7.80%) Migration
17 21 (7.45%) Mentoring
Programming Languages
1 42 (14.89%) PowerShell
2 41 (14.54%) SQL
3 31 (10.99%) Python
4 11 (3.90%) Bash
5 9 (3.19%) Go
6 7 (2.48%) CLIST
6 7 (2.48%) PromQL
6 7 (2.48%) REXX
7 6 (2.13%) Java
7 6 (2.13%) JCL
7 6 (2.13%) Shell Script
8 3 (1.06%) C#
8 3 (1.06%) Groovy
8 3 (1.06%) JavaScript
9 2 (0.71%) C++
10 1 (0.35%) ABAP
10 1 (0.35%) COBOL
10 1 (0.35%) Perl
10 1 (0.35%) PL/SQL
10 1 (0.35%) VBA
Qualifications
1 65 (23.05%) Security Cleared
2 50 (17.73%) SC Cleared
3 47 (16.67%) Degree
4 21 (7.45%) ITIL Certification
5 11 (3.90%) Computer Science Degree
5 11 (3.90%) Microsoft Certification
6 10 (3.55%) A+ Certification
6 10 (3.55%) ITIL Foundation Certificate
7 8 (2.84%) BPSS Clearance
8 6 (2.13%) MCP
8 6 (2.13%) PMP
9 5 (1.77%) AWS Certification
9 5 (1.77%) MCDST
10 4 (1.42%) Azure Certification
10 4 (1.42%) Cisco Certification
10 4 (1.42%) MCSE
10 4 (1.42%) PMI Certification
11 3 (1.06%) CCNP
12 2 (0.71%) CCNA
12 2 (0.71%) Oracle Certification
Quality Assurance & Compliance
1 19 (6.74%) SLA
2 16 (5.67%) QA
3 7 (2.48%) NIST
4 6 (2.13%) ISO/IEC 27001
4 6 (2.13%) PCI DSS
5 4 (1.42%) Cyber Essentials
5 4 (1.42%) GDPR
6 2 (0.71%) Accessibility
6 2 (0.71%) ISO 22301
7 1 (0.35%) Data Quality
7 1 (0.35%) GRC
7 1 (0.35%) GxP
7 1 (0.35%) HMG Security Policy Framework
7 1 (0.35%) PMO
7 1 (0.35%) Sarbanes-Oxley
System Software
1 66 (23.40%) Active Directory
2 9 (3.19%) VMware Infrastructure
3 7 (2.48%) Docker
4 6 (2.13%) Time Sharing Option
5 3 (1.06%) Tivoli Directory Server
5 3 (1.06%) Virtual Desktop
6 2 (0.71%) Veritas Cluster Server
7 1 (0.35%) Oracle RAC
7 1 (0.35%) RACF
7 1 (0.35%) Virtual Machines
7 1 (0.35%) vSphere
7 1 (0.35%) Xen
7 1 (0.35%) XenApp
7 1 (0.35%) XenDesktop
Systems Management
1 29 (10.28%) SCCM
2 23 (8.16%) Microsoft Intune
3 15 (5.32%) HP SiteScope
3 15 (5.32%) SCOM
4 13 (4.61%) Kubernetes
5 10 (3.55%) Ansible
6 9 (3.19%) Grafana
6 9 (3.19%) Terraform
7 8 (2.84%) Prometheus
8 7 (2.48%) OMEGAMON
8 7 (2.48%) Puppet
9 6 (2.13%) EMC NetWorker
9 6 (2.13%) EMC VPLEX
10 5 (1.77%) CA Endevor
11 4 (1.42%) Microsoft Clustering
12 3 (1.06%) CA Wily
12 3 (1.06%) FortiGate
12 3 (1.06%) Progress Chef
12 3 (1.06%) Tivoli
12 3 (1.06%) WSUS
Vendors
1 96 (34.04%) Microsoft
2 29 (10.28%) Cisco
2 29 (10.28%) Splunk
3 26 (9.22%) Remedy
4 23 (8.16%) ServiceNow
5 17 (6.03%) Oracle
6 15 (5.32%) VMware
7 14 (4.96%) SAP
8 13 (4.61%) IBM
9 11 (3.90%) Red Hat
10 9 (3.19%) Atlassian
11 8 (2.84%) MuleSoft
12 7 (2.48%) Citrix
13 6 (2.13%) Brocade
13 6 (2.13%) Dell
13 6 (2.13%) EMC
13 6 (2.13%) Isilon
14 5 (1.77%) Dynatrace
14 5 (1.77%) iManage
14 5 (1.77%) Mitel