Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 16 June 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Jun 2026
Same period 2025 Same period 2024
Rank 334 248 259
Rank change year-on-year -86 +11 -4
Contract jobs citing Problem Management 335 313 387
As % of all contract jobs in the UK 0.67% 1.06% 0.89%
As % of the Processes & Methodologies category 0.79% 1.16% 1.04%
Number of daily rates quoted 210 188 228
10th Percentile £263 £312 £313
25th Percentile £400 £374 £402
Median daily rate (50th Percentile) £476 £450 £475
Median % change year-on-year +5.78% -5.26% -5.00%
75th Percentile £577 £538 £525
90th Percentile £671 £600 £593
UK excluding London median daily rate £463 £448 £489
% change year-on-year +3.35% -8.44% +4.83%
Number of hourly rates quoted 19 14 38
10th Percentile £18.72 - £13.29
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £26.11 £24.00 £22.50
Median % change year-on-year +8.79% +6.67% +64.71%
75th Percentile £55.25 £46.19 £25.00
90th Percentile £67.84 £47.39 £32.20
UK excluding London median hourly rate £55.50 £20.90 £22.50
% change year-on-year +165.61% -7.13% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 42,574 26,968 37,058
As % of all contract IT jobs advertised in the UK 84.80% 91.03% 85.06%
Number of daily rates quoted 26,549 17,103 23,600
10th Percentile £325 £300 £300
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £513 £506 £525
Median % change year-on-year +1.28% -3.62% -4.55%
75th Percentile £619 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,556 1,231 2,598
10th Percentile £14.82 £14.20 £12.75
25th Percentile £20.00 £17.87 £16.01
Median hourly rate £43.96 £26.32 £37.18
Median % change year-on-year +67.02% -29.21% +6.23%
75th Percentile £68.00 £55.25 £61.30
90th Percentile £81.25 £73.75 £72.50
UK excluding London median hourly rate £44.50 £25.15 £38.12
% change year-on-year +76.94% -34.02% +17.29%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 16 June 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 16 June 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 16 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -71 300 £475 +5.56% 91
UK excluding London -88 199 £463 +3.35% 75
London -57 111 £515 +8.42% 33
Work from Home -14 100 £496 +12.73% 37
North of England -74 62 £475 +25.00% 15
Midlands -24 60 £463 +3.01% 16
West Midlands -26 59 £463 +3.01% 7
Yorkshire -40 39 £500 +33.33% 9
South West -25 30 £463 -11.90% 3
South East -45 30 £393 -17.26% 24
North West -59 22 £401 +0.12% 5
Scotland -24 20 £500 +11.11% 2
East of England -42 5 £400 -11.11% 10
Wales -14 3 £750 +106.90% 5
North East -33 1 £400 -4.99% 1
East Midlands - 1 £163 - 9

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.27%) SharePoint
2 16 (4.78%) Confluence
3 11 (3.28%) SAS
4 7 (2.09%) Microsoft Exchange
5 4 (1.19%) Adobe Experience Manager
5 4 (1.19%) IIS
5 4 (1.19%) Oracle Self-Service HR
6 3 (0.90%) NetWeaver
6 3 (0.90%) Oracle Workflow
7 2 (0.60%) Apache
7 2 (0.60%) ArcGIS
7 2 (0.60%) Oracle Spatial
8 1 (0.30%) CMS
8 1 (0.30%) Headless CMS
8 1 (0.30%) IBM HTTP Server
8 1 (0.30%) WebSphere
8 1 (0.30%) WebSphere Application Server
Applications
1 15 (4.48%) Microsoft Office
2 7 (2.09%) Microsoft Excel
Business Applications
1 18 (5.37%) Remedy ITSM
2 5 (1.49%) SAP S/4HANA
3 3 (0.90%) Oracle Assets
3 3 (0.90%) Oracle Cash Management
3 3 (0.90%) Oracle Payables
3 3 (0.90%) Oracle Procure-to-Pay
3 3 (0.90%) Oracle Receivables
4 2 (0.60%) NetSuite
5 1 (0.30%) iTrent
5 1 (0.30%) Oracle General Ledger
5 1 (0.30%) Primavera
5 1 (0.30%) SAP ERP
5 1 (0.30%) Veritas eDiscovery
Cloud Services
1 68 (20.30%) Azure
2 48 (14.33%) Entra ID
3 42 (12.54%) Microsoft 365
4 38 (11.34%) AWS
5 26 (7.76%) GitHub
6 21 (6.27%) Azure DevOps
7 17 (5.07%) GitHub Actions
8 16 (4.78%) OneDrive
9 15 (4.48%) Amazon CloudWatch
9 15 (4.48%) Microsoft Copilot
10 13 (3.88%) Serverless
11 12 (3.58%) GCP
11 12 (3.58%) Power Platform
11 12 (3.58%) Virtual Private Cloud
12 11 (3.28%) Amazon EC2
12 11 (3.28%) Amazon ECS
12 11 (3.28%) Amazon EKS
12 11 (3.28%) Amazon S3
12 11 (3.28%) AWS CodePipeline
12 11 (3.28%) AWS Lambda
Communications & Networking
1 28 (8.36%) Firewall
2 25 (7.46%) DNS
3 18 (5.37%) DHCP
4 16 (4.78%) VPN
5 12 (3.58%) LAN
5 12 (3.58%) WAN
6 11 (3.28%) Network Security
6 11 (3.28%) Wi-Fi
7 9 (2.69%) SAN
7 9 (2.69%) Wireless
8 8 (2.39%) MPLS
8 8 (2.39%) SD-WAN
9 7 (2.09%) VLAN
10 6 (1.79%) Cisco Nexus
10 6 (1.79%) TCP/IP
11 4 (1.19%) Cisco IOS
11 4 (1.19%) NetScaler
12 3 (0.90%) Internet
12 3 (0.90%) NAS
12 3 (0.90%) NGFW
Database & Business Intelligence
1 12 (3.58%) Power BI
2 10 (2.99%) Data Warehouse
3 8 (2.39%) Metadata
3 8 (2.39%) Oracle Database
4 7 (2.09%) MySQL
4 7 (2.09%) PostgreSQL
5 6 (1.79%) Relational Database
5 6 (1.79%) SQL Server
6 5 (1.49%) Metadata Repository
6 5 (1.49%) SAP HANA
7 3 (0.90%) Data Lake
7 3 (0.90%) NoSQL
7 3 (0.90%) Oracle BI Publisher
7 3 (0.90%) Oracle Reports
7 3 (0.90%) Pentaho
7 3 (0.90%) SQL Server Integration Services
7 3 (0.90%) Tableau
8 2 (0.60%) KDB
8 2 (0.60%) MongoDB
8 2 (0.60%) Sybase ASE
Development Applications
1 60 (17.91%) JIRA
2 18 (5.37%) Jenkins
3 15 (4.48%) GitLab
4 14 (4.18%) Git
5 12 (3.58%) Bitbucket
6 4 (1.19%) Jaeger
6 4 (1.19%) Maven
7 1 (0.30%) Artifactory
7 1 (0.30%) CircleCI
7 1 (0.30%) Cypress.io
7 1 (0.30%) Introscope
7 1 (0.30%) MSI
General
1 130 (38.81%) Social Skills
2 82 (24.48%) Finance
3 43 (12.84%) Analytical Skills
4 42 (12.54%) Public Sector
5 27 (8.06%) Banking
6 20 (5.97%) Legal
7 15 (4.48%) Law
8 13 (3.88%) Documentation Skills
9 10 (2.99%) Retail
10 6 (1.79%) Military
10 6 (1.79%) Organisational Skills
11 5 (1.49%) Telecoms
12 4 (1.19%) Police
13 3 (0.90%) Financial Institution
13 3 (0.90%) Front Office
13 3 (0.90%) General Ledger
13 3 (0.90%) Influencing Skills
13 3 (0.90%) Local Government
14 2 (0.60%) Corporate Banking
14 2 (0.60%) Games
Job Titles
1 39 (11.64%) Service Manager
2 32 (9.55%) Support Engineer
3 31 (9.25%) Analyst
4 26 (7.76%) Architect
5 22 (6.57%) Senior
6 21 (6.27%) IT Support
7 20 (5.97%) Lead
8 17 (5.07%) Administrator
9 15 (4.48%) Consultant
9 15 (4.48%) Infrastructure Engineer
10 14 (4.18%) Developer
10 14 (4.18%) Incident Manager
10 14 (4.18%) IT Engineer
10 14 (4.18%) IT Support Engineer
11 13 (3.88%) Delivery Manager
11 13 (3.88%) Network Engineer
12 12 (3.58%) Scrum Master
13 9 (2.69%) Service Delivery Manager
13 9 (2.69%) Solutions Architect
14 8 (2.39%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 14 (4.18%) Microsoft Graph
2 11 (3.28%) Middleware
3 9 (2.69%) AWS CDK
4 8 (2.39%) REST
5 7 (2.09%) .NET
5 7 (2.09%) Spring
6 6 (1.79%) SAP Basis
6 6 (1.79%) Software Packaging
7 4 (1.19%) AngularJS
7 4 (1.19%) Bootstrap
7 4 (1.19%) CSS
7 4 (1.19%) J2EE
7 4 (1.19%) jQuery
7 4 (1.19%) Loki
7 4 (1.19%) OpenTelemetry
7 4 (1.19%) Oracle Fusion
7 4 (1.19%) Sass
7 4 (1.19%) Spring MVC
7 4 (1.19%) Web Services
8 3 (0.90%) XML
Miscellaneous
1 22 (6.57%) Product Ownership
2 20 (5.97%) Onboarding
3 17 (5.07%) Data Centre
4 16 (4.78%) CMDB
5 12 (3.58%) Management Information System
6 11 (3.28%) Security Posture
7 9 (2.69%) Cloud Native
7 9 (2.69%) Data Protection Act
8 8 (2.39%) Analytical Mindset
8 8 (2.39%) Hybrid Cloud
9 7 (2.09%) Clustering
9 7 (2.09%) Distributed Systems
9 7 (2.09%) Enterprise Software
9 7 (2.09%) Private Cloud
9 7 (2.09%) Smartphone
10 6 (1.79%) Mainframe
10 6 (1.79%) PKI
10 6 (1.79%) Replication
11 4 (1.19%) Distributed Computing
11 4 (1.19%) Self-Motivation
Operating Systems
1 70 (20.90%) Windows
2 56 (16.72%) Linux
3 22 (6.57%) Windows Server
4 19 (5.67%) Unix
5 14 (4.18%) Red Hat Enterprise Linux
6 9 (2.69%) zOS
7 7 (2.09%) Android
7 7 (2.09%) Ubuntu
7 7 (2.09%) Windows 10
8 4 (1.19%) Windows Server 2012
9 3 (0.90%) Apple iOS
9 3 (0.90%) Windows 7
9 3 (0.90%) Windows Server 2019
9 3 (0.90%) Windows XP
10 2 (0.60%) Windows Server 2016
11 1 (0.30%) AIX
Processes & Methodologies
1 155 (46.27%) ITIL
2 95 (28.36%) Change Management
3 89 (26.57%) ITSM
4 87 (25.97%) Service Management
5 86 (25.67%) Continuous Improvement
6 72 (21.49%) Root Cause Analysis
7 69 (20.60%) Agile
8 68 (20.30%) Incident Management
9 64 (19.10%) DevOps
10 59 (17.61%) Stakeholder Management
11 53 (15.82%) Problem-Solving
11 53 (15.82%) Service Delivery
12 48 (14.33%) CI/CD
13 38 (11.34%) Decision-Making
14 35 (10.45%) Observability
15 33 (9.85%) Incident Response
16 29 (8.66%) Infrastructure as Code
16 29 (8.66%) Stakeholder Engagement
17 28 (8.36%) Scrum
18 24 (7.16%) Customer Service
Programming Languages
1 39 (11.64%) PowerShell
2 34 (10.15%) SQL
3 30 (8.96%) Python
4 22 (6.57%) Bash
5 19 (5.67%) Java
6 13 (3.88%) C#
7 8 (2.39%) PL/SQL
8 7 (2.09%) JavaScript
9 5 (1.49%) Go
9 5 (1.49%) JCL
10 4 (1.19%) Shell Script
11 2 (0.60%) Perl
11 2 (0.60%) PHP
11 2 (0.60%) REXX
11 2 (0.60%) TypeScript
12 1 (0.30%) Jython
12 1 (0.30%) Korn
12 1 (0.30%) Kusto Query Language
12 1 (0.30%) SOQL
12 1 (0.30%) T-SQL
Qualifications
1 130 (38.81%) Security Cleared
2 102 (30.45%) SC Cleared
3 35 (10.45%) DV Cleared
4 23 (6.87%) Degree
5 11 (3.28%) ITIL Certification
5 11 (3.28%) SAFe Agilist
6 9 (2.69%) AWS Certified Cloud Practitioner
7 7 (2.09%) BPSS Clearance
7 7 (2.09%) Cisco Certification
8 6 (1.79%) CCNA
8 6 (1.79%) ITIL Foundation Certificate
8 6 (1.79%) Master's Degree
8 6 (1.79%) Microsoft Certification
9 5 (1.49%) MCSE
10 4 (1.19%) CCNP
10 4 (1.19%) PMI Certification
10 4 (1.19%) VMware Certified Professional (VCP)
11 3 (0.90%) PMP
11 3 (0.90%) RHCA
12 2 (0.60%) CISM
Quality Assurance & Compliance
1 53 (15.82%) SLA
2 12 (3.58%) ISO/IEC 27001
3 8 (2.39%) Data Quality
3 8 (2.39%) PCI DSS
4 7 (2.09%) GDPR
5 6 (1.79%) Cyber Essentials
5 6 (1.79%) NIST
6 5 (1.49%) GRC
7 3 (0.90%) QA
7 3 (0.90%) Sarbanes-Oxley
8 2 (0.60%) Actionable Recommendations
8 2 (0.60%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.30%) Accessibility
9 1 (0.30%) COBIT
9 1 (0.30%) Disclosure Scotland
9 1 (0.30%) ISO 22301
9 1 (0.30%) ISO/IEC 20000
9 1 (0.30%) SOC 2
9 1 (0.30%) WCAG
System Software
1 52 (15.52%) Active Directory
2 24 (7.16%) Docker
3 16 (4.78%) VMware Infrastructure
4 13 (3.88%) NFS
5 8 (2.39%) Hyper-V
6 5 (1.49%) Time Sharing Option
7 4 (1.19%) Virtual Machines
8 3 (0.90%) Firmware
9 2 (0.60%) Oracle RAC
9 2 (0.60%) Virtual Desktop
9 2 (0.60%) VMware ESXi
9 2 (0.60%) VMware Workstation
9 2 (0.60%) XenApp
9 2 (0.60%) XenDesktop
10 1 (0.30%) BitLocker
10 1 (0.30%) vSphere
Systems Management
1 23 (6.87%) Terraform
2 19 (5.67%) Kubernetes
3 17 (5.07%) Grafana
3 17 (5.07%) SCCM
4 15 (4.48%) Ansible
4 15 (4.48%) Microsoft Intune
5 12 (3.58%) Prometheus
6 9 (2.69%) Cisco Prime
7 6 (1.79%) Red Hat Satellite
8 5 (1.49%) Tivoli Storage Manager
9 4 (1.19%) Istio
9 4 (1.19%) Podman
10 3 (0.90%) Active Directory Federation Services
10 3 (0.90%) Jamf Pro
10 3 (0.90%) Rancher
10 3 (0.90%) Single Sign-On
11 2 (0.60%) AirWatch
11 2 (0.60%) Failover Clustering
11 2 (0.60%) PaperCut
11 2 (0.60%) vCenter Server
Vendors
1 68 (20.30%) ServiceNow
2 54 (16.12%) Microsoft
3 27 (8.06%) Oracle
4 23 (6.87%) Remedy
5 22 (6.57%) Cisco
6 19 (5.67%) VMware
7 14 (4.18%) Red Hat
7 14 (4.18%) Splunk
8 13 (3.88%) Dell
9 12 (3.58%) SAP
10 9 (2.69%) Broadcom
10 9 (2.69%) IBM
11 8 (2.39%) Citrix
11 8 (2.39%) Dynatrace
11 8 (2.39%) Salesforce
11 8 (2.39%) SolarWinds
12 7 (2.09%) Aruba
12 7 (2.09%) BMC
12 7 (2.09%) Brocade
12 7 (2.09%) Fortinet