Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 29 July 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Jul 2026
Same period 2025 Same period 2024
Rank 340 272 297
Rank change year-on-year -68 +25 -41
Contract jobs citing Problem Management 356 308 308
As % of all contract jobs in the UK 0.68% 0.94% 0.77%
As % of the Processes & Methodologies category 0.80% 1.04% 0.90%
Number of daily rates quoted 221 186 192
10th Percentile £263 £314 £346
25th Percentile £401 £374 £425
Median daily rate (50th Percentile) £488 £450 £488
Median % change year-on-year +8.33% -7.69% -2.50%
75th Percentile £575 £538 £538
90th Percentile £676 £600 £612
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +2.71%
Number of hourly rates quoted 24 14 11
10th Percentile £18.65 - £14.16
25th Percentile £18.75 £16.84 £17.71
Median hourly rate £25.47 £22.42 £26.00
Median % change year-on-year +13.61% -13.79% +90.34%
75th Percentile £55.13 £38.66 £34.50
90th Percentile £67.84 £47.12 £58.49
UK excluding London median hourly rate £33.26 £20.83 £25.50
% change year-on-year +59.69% -18.31% +86.68%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,620 29,684 34,056
As % of all contract IT jobs advertised in the UK 84.91% 90.46% 85.49%
Number of daily rates quoted 27,627 18,648 21,888
10th Percentile £325 £300 £308
25th Percentile £420 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -4.11%
75th Percentile £625 £625 £638
90th Percentile £725 £734 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,682 1,621 1,980
10th Percentile £14.64 £14.20 £13.69
25th Percentile £19.73 £17.33 £17.74
Median hourly rate £43.96 £25.15 £40.00
Median % change year-on-year +74.79% -37.13% -5.88%
75th Percentile £68.00 £50.00 £63.75
90th Percentile £82.35 £68.75 £74.00
UK excluding London median hourly rate £43.96 £23.57 £40.33
% change year-on-year +86.55% -41.56% -

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 29 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 29 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 29 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -52 321 £488 +8.33% 139
UK excluding London -79 201 £475 +5.56% 123
London -20 133 £500 +5.26% 39
Work from Home -47 97 £481 +6.94% 61
North of England -84 64 £475 +25.00% 32
Midlands -28 63 £469 +1.02% 22
West Midlands -30 58 £469 +4.40% 18
Yorkshire -33 40 £500 +28.87% 11
South East -52 32 £519 +3.75% 25
North West -72 23 £408 +25.54% 15
Scotland -29 19 £481 +3.50% 6
South West -34 18 £400 -17.95% 20
East of England -22 7 £400 -20.00% 9
East Midlands -10 5 - - 4
Wales -13 4 £750 +100.00% 4
North East -46 1 £400 -38.46% 6

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.18%) Confluence
2 15 (4.21%) SharePoint
3 10 (2.81%) Microsoft Exchange
4 9 (2.53%) SAS
5 4 (1.12%) Adobe Experience Manager
5 4 (1.12%) IIS
6 3 (0.84%) NetWeaver
6 3 (0.84%) Oracle Self-Service HR
7 2 (0.56%) Apache
7 2 (0.56%) Oracle Workflow
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) WebSphere
8 1 (0.28%) WebSphere Application Server
Applications
1 26 (7.30%) Microsoft Office
2 10 (2.81%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 16 (4.49%) Remedy ITSM
2 5 (1.40%) SAP S/4HANA
3 2 (0.56%) NetSuite
3 2 (0.56%) Oracle Assets
3 2 (0.56%) Oracle Cash Management
3 2 (0.56%) Oracle Payables
3 2 (0.56%) Oracle Procure-to-Pay
3 2 (0.56%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) Unit4 Business World
Cloud Services
1 73 (20.51%) Azure
2 49 (13.76%) AWS
3 48 (13.48%) Entra ID
4 44 (12.36%) Microsoft 365
5 23 (6.46%) GitHub
6 17 (4.78%) Azure DevOps
6 17 (4.78%) GitHub Actions
7 16 (4.49%) Amazon CloudWatch
8 14 (3.93%) Amazon EC2
8 14 (3.93%) Amazon EKS
8 14 (3.93%) Amazon S3
8 14 (3.93%) OneDrive
9 13 (3.65%) Amazon ECS
9 13 (3.65%) Power Platform
9 13 (3.65%) Virtual Private Cloud
10 12 (3.37%) AWS Lambda
10 12 (3.37%) Serverless
11 11 (3.09%) AWS CodePipeline
12 10 (2.81%) AWS CloudFormation
12 10 (2.81%) IaaS
Communications & Networking
1 39 (10.96%) DNS
2 32 (8.99%) Firewall
3 25 (7.02%) DHCP
4 16 (4.49%) VPN
5 15 (4.21%) Wi-Fi
6 13 (3.65%) Network Security
6 13 (3.65%) SAN
7 12 (3.37%) LAN
8 10 (2.81%) WAN
9 8 (2.25%) Kerberos
9 8 (2.25%) TCP/IP
9 8 (2.25%) Wireless
10 7 (1.97%) NAS
10 7 (1.97%) VLAN
11 6 (1.69%) Cisco IOS
12 4 (1.12%) HTTP
12 4 (1.12%) MPLS
13 3 (0.84%) Internet
13 3 (0.84%) NGFW
14 2 (0.56%) SD-WAN
Database & Business Intelligence
1 16 (4.49%) SQL Server
2 13 (3.65%) Power BI
3 11 (3.09%) MySQL
4 10 (2.81%) Data Warehouse
5 8 (2.25%) Oracle Database
6 7 (1.97%) Relational Database
7 6 (1.69%) Db2
7 6 (1.69%) Metadata
8 5 (1.40%) Data Lake
8 5 (1.40%) NoSQL
8 5 (1.40%) Pentaho
8 5 (1.40%) SAP HANA
9 3 (0.84%) SQL Server Integration Services
9 3 (0.84%) Tableau
10 2 (0.56%) KDB
10 2 (0.56%) Oracle Reports
10 2 (0.56%) PostgreSQL
10 2 (0.56%) SQL Server Analysis Services
10 2 (0.56%) SQL Server Reporting Services
10 2 (0.56%) Sybase ASE
Development Applications
1 58 (16.29%) JIRA
2 16 (4.49%) Jenkins
3 13 (3.65%) Bitbucket
3 13 (3.65%) GitLab
4 9 (2.53%) Git
5 4 (1.12%) Jaeger
5 4 (1.12%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
General
1 154 (43.26%) Social Skills
2 75 (21.07%) Finance
3 49 (13.76%) Analytical Skills
4 41 (11.52%) Public Sector
5 28 (7.87%) Banking
6 14 (3.93%) Documentation Skills
6 14 (3.93%) Legal
7 11 (3.09%) Organisational Skills
7 11 (3.09%) Retail
8 10 (2.81%) Influencing Skills
8 10 (2.81%) Telecoms
9 9 (2.53%) Law
10 6 (1.69%) Military
11 5 (1.40%) Front Office
12 4 (1.12%) Financial Institution
12 4 (1.12%) Local Government
12 4 (1.12%) Police
13 3 (0.84%) Inclusion and Diversity
14 2 (0.56%) Corporate Banking
14 2 (0.56%) Marketing
Job Titles
1 45 (12.64%) Support Engineer
2 32 (8.99%) Analyst
3 29 (8.15%) Service Manager
4 27 (7.58%) Architect
4 27 (7.58%) Senior
5 23 (6.46%) Incident Manager
5 23 (6.46%) Lead
6 21 (5.90%) Infrastructure Engineer
6 21 (5.90%) IT Support
7 16 (4.49%) IT Engineer
7 16 (4.49%) Major Incident Manager
8 14 (3.93%) Administrator
8 14 (3.93%) Consultant
8 14 (3.93%) Developer
8 14 (3.93%) IT Support Engineer
9 13 (3.65%) Cloud Engineer
10 12 (3.37%) Network Engineer
10 12 (3.37%) Scrum Master
10 12 (3.37%) Solutions Architect
11 10 (2.81%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (3.93%) Middleware
2 11 (3.09%) REST
3 9 (2.53%) AWS CDK
3 9 (2.53%) LDAP
3 9 (2.53%) Microsoft Graph
3 9 (2.53%) Web Services
4 8 (2.25%) CSS
4 8 (2.25%) XML
5 7 (1.97%) .NET
6 6 (1.69%) SAP Basis
7 5 (1.40%) Software Packaging
7 5 (1.40%) Spring
8 4 (1.12%) Ajax
8 4 (1.12%) FIDO
8 4 (1.12%) HTML
8 4 (1.12%) Jakarta EE
8 4 (1.12%) jQuery
8 4 (1.12%) OpenTelemetry
8 4 (1.12%) SOAP
8 4 (1.12%) Spring MVC
Miscellaneous
1 23 (6.46%) Product Ownership
2 22 (6.18%) Onboarding
3 20 (5.62%) CMDB
4 19 (5.34%) Data Centre
5 13 (3.65%) Data Protection Act
5 13 (3.65%) Distributed Systems
6 12 (3.37%) Analytical Mindset
6 12 (3.37%) PKI
7 11 (3.09%) Mainframe
8 10 (2.81%) Private Cloud
9 9 (2.53%) Management Information System
9 9 (2.53%) Security Posture
10 8 (2.25%) Cloud Native
10 8 (2.25%) Hybrid Cloud
10 8 (2.25%) Smartphone
11 7 (1.97%) Clustering
11 7 (1.97%) Enterprise Software
11 7 (1.97%) Replication
12 5 (1.40%) Autonomous Agent
12 5 (1.40%) Public Cloud
Operating Systems
1 95 (26.69%) Windows
2 50 (14.04%) Linux
3 29 (8.15%) Windows Server
4 19 (5.34%) Unix
5 12 (3.37%) Red Hat Enterprise Linux
6 9 (2.53%) zOS
7 8 (2.25%) Android
7 8 (2.25%) Windows 10
7 8 (2.25%) Windows Server 2019
8 4 (1.12%) Windows 7
8 4 (1.12%) Windows Server 2012
9 2 (0.56%) Apple iOS
9 2 (0.56%) Windows Server 2016
9 2 (0.56%) Windows XP
10 1 (0.28%) AIX
10 1 (0.28%) Mac OS
10 1 (0.28%) Ubuntu
Processes & Methodologies
1 169 (47.47%) ITIL
2 108 (30.34%) ITSM
3 102 (28.65%) Service Management
4 99 (27.81%) Change Management
5 96 (26.97%) Continuous Improvement
6 84 (23.60%) Incident Management
7 82 (23.03%) Stakeholder Management
8 80 (22.47%) Agile
9 68 (19.10%) Root Cause Analysis
10 60 (16.85%) Service Delivery
11 59 (16.57%) Problem-Solving
12 58 (16.29%) DevOps
13 44 (12.36%) Decision-Making
14 43 (12.08%) CI/CD
15 36 (10.11%) Incident Response
16 31 (8.71%) Migration
16 31 (8.71%) Stakeholder Engagement
17 30 (8.43%) Major Incident Management
18 29 (8.15%) Customer Service
18 29 (8.15%) Infrastructure Engineering
Programming Languages
1 37 (10.39%) SQL
2 32 (8.99%) Python
3 31 (8.71%) PowerShell
4 23 (6.46%) Java
5 20 (5.62%) Bash
6 13 (3.65%) C#
7 11 (3.09%) JavaScript
8 6 (1.69%) PL/SQL
8 6 (1.69%) T-SQL
9 5 (1.40%) JCL
10 4 (1.12%) Go
11 2 (0.56%) Bicep
11 2 (0.56%) Perl
11 2 (0.56%) PHP
11 2 (0.56%) REXX
11 2 (0.56%) Shell Script
12 1 (0.28%) Apex Code
12 1 (0.28%) Jython
12 1 (0.28%) Korn
12 1 (0.28%) Scala
Qualifications
1 117 (32.87%) Security Cleared
2 88 (24.72%) SC Cleared
3 33 (9.27%) Degree
3 33 (9.27%) DV Cleared
4 15 (4.21%) ITIL Certification
5 12 (3.37%) BPSS Clearance
6 11 (3.09%) SAFe Agilist
7 9 (2.53%) AWS Certified Cloud Practitioner
8 8 (2.25%) Cisco Certification
9 7 (1.97%) CCNA
10 6 (1.69%) ITIL Foundation Certificate
10 6 (1.69%) Master's Degree
10 6 (1.69%) Microsoft Certification
11 5 (1.40%) CISSP
11 5 (1.40%) Computer Science Degree
11 5 (1.40%) MCSE
11 5 (1.40%) PMI Certification
11 5 (1.40%) VMware Certified Professional (VCP)
12 4 (1.12%) CCNP
12 4 (1.12%) RHCA
Quality Assurance & Compliance
1 52 (14.61%) SLA
2 14 (3.93%) ISO/IEC 27001
3 11 (3.09%) Data Quality
4 8 (2.25%) PCI DSS
5 7 (1.97%) Cyber Essentials
5 7 (1.97%) GDPR
6 6 (1.69%) NIST
7 5 (1.40%) GRC
8 4 (1.12%) QA
9 3 (0.84%) Actionable Recommendations
9 3 (0.84%) COBIT
10 2 (0.56%) ISO/IEC 20000
10 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 2 (0.56%) Sarbanes-Oxley
11 1 (0.28%) Accessibility
11 1 (0.28%) Disclosure Scotland
11 1 (0.28%) ISO 22301
11 1 (0.28%) ISO 9001
11 1 (0.28%) NCSC
11 1 (0.28%) WCAG
System Software
1 65 (18.26%) Active Directory
2 25 (7.02%) VMware Infrastructure
3 18 (5.06%) Docker
4 17 (4.78%) NFS
5 11 (3.09%) VMware ESXi
6 10 (2.81%) Hyper-V
7 5 (1.40%) Time Sharing Option
7 5 (1.40%) vSphere
8 4 (1.12%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) VMware Workstation
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) RACF
Systems Management
1 21 (5.90%) Terraform
2 19 (5.34%) Microsoft Intune
2 19 (5.34%) SCCM
3 15 (4.21%) Kubernetes
4 12 (3.37%) Ansible
5 11 (3.09%) vCenter Server
6 8 (2.25%) Grafana
7 7 (1.97%) SCOM
8 6 (1.69%) Prometheus
8 6 (1.69%) Red Hat Satellite
9 5 (1.40%) Cisco Prime
9 5 (1.40%) Podman
9 5 (1.40%) Tivoli Storage Manager
10 4 (1.12%) CA Single Sign-On
10 4 (1.12%) Istio
11 3 (0.84%) Rancher
12 2 (0.56%) Avamar
12 2 (0.56%) CASB
12 2 (0.56%) Progress Chef
12 2 (0.56%) Single Sign-On
Vendors
1 84 (23.60%) ServiceNow
2 62 (17.42%) Microsoft
3 34 (9.55%) VMware
4 26 (7.30%) Cisco
5 25 (7.02%) Oracle
6 21 (5.90%) Remedy
7 14 (3.93%) Broadcom
8 13 (3.65%) SAP
9 12 (3.37%) IBM
10 10 (2.81%) HP
10 10 (2.81%) Salesforce
10 10 (2.81%) Splunk
11 9 (2.53%) Citrix
11 9 (2.53%) Denodo
11 9 (2.53%) Red Hat
11 9 (2.53%) SolarWinds
12 7 (1.97%) Brocade
12 7 (1.97%) Dell
12 7 (1.97%) Sybase
13 6 (1.69%) Canon