Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 15 May 2026, with comparisons to the same periods in the previous two years.

6 months to
15 May 2026
Same period 2025 Same period 2024
Rank 338 236 253
Rank change year-on-year -102 +17 +9
Contract jobs citing Problem Management 310 314 400
As % of all contract jobs in the UK 0.65% 1.08% 0.94%
As % of the Processes & Methodologies category 0.77% 1.19% 1.09%
Number of daily rates quoted 200 194 236
10th Percentile £306 £302 £300
25th Percentile £402 £374 £400
Median daily rate (50th Percentile) £475 £450 £465
Median % change year-on-year +5.56% -3.22% -7.01%
75th Percentile £579 £536 £502
90th Percentile £670 £600 £600
UK excluding London median daily rate £463 £432 £475
% change year-on-year +7.06% -9.05% +5.56%
Number of hourly rates quoted 15 7 44
10th Percentile - £20.84 £13.29
25th Percentile £18.75 £23.50 £14.16
Median hourly rate £26.11 £37.50 £22.50
Median % change year-on-year -30.37% +66.67% +64.71%
75th Percentile £55.25 £45.44 £25.00
90th Percentile £67.84 £56.50 £26.90
UK excluding London median hourly rate £55.50 £24.00 £22.50
% change year-on-year +131.25% +6.67% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 40,228 26,443 36,791
As % of all contract IT jobs advertised in the UK 84.35% 90.98% 86.22%
Number of daily rates quoted 25,265 17,000 23,677
10th Percentile £325 £305 £300
25th Percentile £413 £410 £413
Median daily rate (50th Percentile) £505 £515 £525
Median % change year-on-year -1.94% -1.90% -4.55%
75th Percentile £613 £626 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £492 £475 £500
% change year-on-year +3.58% -5.00% -
Number of hourly rates quoted 2,380 1,081 2,436
10th Percentile £14.89 £14.42 £12.75
25th Percentile £19.91 £18.38 £16.00
Median hourly rate £42.50 £28.75 £36.50
Median % change year-on-year +47.83% -21.23% +0.29%
75th Percentile £67.31 £60.00 £60.00
90th Percentile £80.00 £75.00 £72.50
UK excluding London median hourly rate £45.00 £26.50 £38.00
% change year-on-year +69.81% -30.26% +8.57%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 15 May 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 15 May 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 15 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -89 284 £475 +5.56% 99
UK excluding London -95 180 £463 +7.06% 85
London -47 111 £500 - 28
Work from Home -18 90 £492 +14.42% 45
Midlands -35 56 £463 +2.10% 16
West Midlands -33 53 £469 +3.48% 13
North of England -76 53 £470 +25.33% 25
Yorkshire -44 35 £500 +33.33% 14
South West -28 30 £463 -5.13% 4
South East -46 28 £398 -11.67% 19
North West -58 17 £413 +6.40% 10
Scotland -12 16 £513 +15.17% 4
East of England -48 4 £400 -12.71% 8
Wales -8 3 £750 +106.90% 5
East Midlands - 3 £400 - 3
North East -19 1 £400 -4.99% 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (6.13%) SharePoint
2 15 (4.84%) Confluence
3 11 (3.55%) SAS
4 7 (2.26%) Microsoft Exchange
5 4 (1.29%) Adobe Experience Manager
5 4 (1.29%) Apache
5 4 (1.29%) IIS
5 4 (1.29%) Oracle Self-Service HR
6 3 (0.97%) Oracle Workflow
7 2 (0.65%) ArcGIS
7 2 (0.65%) NetWeaver
7 2 (0.65%) Oracle Spatial
8 1 (0.32%) CMS
8 1 (0.32%) Headless CMS
8 1 (0.32%) IBM HTTP Server
8 1 (0.32%) WebSphere
8 1 (0.32%) WebSphere Application Server
Applications
1 8 (2.58%) Microsoft Office
2 1 (0.32%) AutoCAD
2 1 (0.32%) Microsoft Excel
2 1 (0.32%) MS Visio
Business Applications
1 14 (4.52%) Remedy ITSM
2 4 (1.29%) Oracle Cash Management
2 4 (1.29%) Oracle Payables
2 4 (1.29%) Oracle Receivables
2 4 (1.29%) SAP S/4HANA
3 3 (0.97%) Oracle Assets
3 3 (0.97%) Oracle Procure-to-Pay
4 2 (0.65%) NetSuite
4 2 (0.65%) Oracle General Ledger
5 1 (0.32%) iTrent
5 1 (0.32%) SAP ERP
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 65 (20.97%) Azure
2 42 (13.55%) AWS
3 39 (12.58%) Entra ID
4 33 (10.65%) Microsoft 365
5 26 (8.39%) GitHub
6 21 (6.77%) Azure DevOps
7 18 (5.81%) GitHub Actions
8 16 (5.16%) GCP
9 15 (4.84%) Microsoft Copilot
10 14 (4.52%) Amazon CloudWatch
11 12 (3.87%) OneDrive
11 12 (3.87%) Serverless
12 11 (3.55%) AWS CloudFormation
12 11 (3.55%) Virtual Private Cloud
13 10 (3.23%) Amazon EC2
13 10 (3.23%) Amazon ECS
13 10 (3.23%) Amazon EKS
13 10 (3.23%) AWS CodePipeline
13 10 (3.23%) AWS Lambda
13 10 (3.23%) Power Platform
Communications & Networking
1 30 (9.68%) Firewall
2 21 (6.77%) DNS
3 12 (3.87%) DHCP
3 12 (3.87%) Network Security
3 12 (3.87%) TCP/IP
3 12 (3.87%) VPN
4 11 (3.55%) WAN
5 10 (3.23%) LAN
6 8 (2.58%) MPLS
6 8 (2.58%) SD-WAN
7 7 (2.26%) SAN
8 6 (1.94%) Cisco Nexus
8 6 (1.94%) Wi-Fi
8 6 (1.94%) Wireless
9 4 (1.29%) NetScaler
10 3 (0.97%) Broadband
10 3 (0.97%) Internet
10 3 (0.97%) NAS
10 3 (0.97%) SSL
10 3 (0.97%) VLAN
Database & Business Intelligence
1 10 (3.23%) Data Warehouse
1 10 (3.23%) Power BI
2 9 (2.90%) PostgreSQL
3 8 (2.58%) Metadata
3 8 (2.58%) Oracle Database
3 8 (2.58%) SQL Server
4 7 (2.26%) MySQL
5 6 (1.94%) Relational Database
6 5 (1.61%) Metadata Repository
6 5 (1.61%) SAP HANA
6 5 (1.61%) SQL Server Integration Services
7 4 (1.29%) MongoDB
7 4 (1.29%) Oracle BI Publisher
7 4 (1.29%) Oracle Reports
8 3 (0.97%) Data Lake
8 3 (0.97%) NoSQL
8 3 (0.97%) Pentaho
8 3 (0.97%) Tableau
9 2 (0.65%) KDB
9 2 (0.65%) Sybase ASE
Development Applications
1 58 (18.71%) JIRA
2 18 (5.81%) Jenkins
3 16 (5.16%) Git
3 16 (5.16%) GitLab
4 11 (3.55%) Bitbucket
5 4 (1.29%) Jaeger
5 4 (1.29%) Maven
6 3 (0.97%) CircleCI
7 1 (0.32%) Artifactory
7 1 (0.32%) Cypress.io
7 1 (0.32%) Introscope
7 1 (0.32%) MSI
General
1 110 (35.48%) Social Skills
2 80 (25.81%) Finance
3 41 (13.23%) Public Sector
4 40 (12.90%) Analytical Skills
5 30 (9.68%) Banking
6 19 (6.13%) Legal
7 18 (5.81%) Law
8 10 (3.23%) Retail
9 9 (2.90%) Documentation Skills
10 6 (1.94%) Military
11 5 (1.61%) Organisational Skills
11 5 (1.61%) Telecoms
12 4 (1.29%) Financial Institution
12 4 (1.29%) General Ledger
12 4 (1.29%) Influencing Skills
12 4 (1.29%) Police
13 3 (0.97%) Local Government
14 2 (0.65%) Corporate Banking
14 2 (0.65%) Front Office
15 1 (0.32%) Back Office
Job Titles
1 37 (11.94%) Service Manager
2 26 (8.39%) Analyst
3 25 (8.06%) Architect
4 24 (7.74%) Support Engineer
5 22 (7.10%) Senior
6 19 (6.13%) IT Support
7 17 (5.48%) Lead
8 16 (5.16%) Administrator
9 15 (4.84%) IT Engineer
10 14 (4.52%) Consultant
10 14 (4.52%) Incident Manager
10 14 (4.52%) IT Support Engineer
11 12 (3.87%) Developer
12 11 (3.55%) Delivery Manager
12 11 (3.55%) Infrastructure Engineer
12 11 (3.55%) Network Engineer
12 11 (3.55%) Scrum Master
13 9 (2.90%) Solutions Architect
14 8 (2.58%) 2nd Line Support
14 8 (2.58%) Service Analyst
Libraries, Frameworks & Software Standards
1 13 (4.19%) Middleware
2 11 (3.55%) Microsoft Graph
3 9 (2.90%) REST
4 8 (2.58%) AWS CDK
5 7 (2.26%) .NET
5 7 (2.26%) Spring
6 5 (1.61%) Kafka
6 5 (1.61%) Oracle Fusion
6 5 (1.61%) SAP Basis
7 4 (1.29%) AngularJS
7 4 (1.29%) Bootstrap
7 4 (1.29%) CSS
7 4 (1.29%) J2EE
7 4 (1.29%) jQuery
7 4 (1.29%) Loki
7 4 (1.29%) OpenTelemetry
7 4 (1.29%) Sass
7 4 (1.29%) Spring MVC
7 4 (1.29%) Web Services
8 3 (0.97%) XML
Miscellaneous
1 18 (5.81%) Product Ownership
2 16 (5.16%) CMDB
3 15 (4.84%) Data Centre
4 13 (4.19%) Cloud Native
5 12 (3.87%) Onboarding
6 11 (3.55%) Security Posture
7 10 (3.23%) Management Information System
8 8 (2.58%) Hybrid Cloud
9 7 (2.26%) Analytical Mindset
9 7 (2.26%) Clustering
9 7 (2.26%) Enterprise Software
9 7 (2.26%) Private Cloud
10 6 (1.94%) Data Protection Act
10 6 (1.94%) Distributed Systems
10 6 (1.94%) Mainframe
10 6 (1.94%) Replication
11 4 (1.29%) Distributed Computing
11 4 (1.29%) PKI
12 3 (0.97%) Enterprise Storage
12 3 (0.97%) Self-Motivation
Operating Systems
1 57 (18.39%) Windows
2 56 (18.06%) Linux
3 21 (6.77%) Unix
3 21 (6.77%) Windows Server
4 10 (3.23%) Red Hat Enterprise Linux
5 9 (2.90%) Ubuntu
5 9 (2.90%) zOS
6 6 (1.94%) Windows 10
7 4 (1.29%) Windows Server 2012
8 2 (0.65%) Debian
8 2 (0.65%) Windows Server 2016
8 2 (0.65%) Windows Server 2019
9 1 (0.32%) AIX
9 1 (0.32%) Android
9 1 (0.32%) Apple iOS
9 1 (0.32%) Windows 7
9 1 (0.32%) Windows XP
Processes & Methodologies
1 150 (48.39%) ITIL
2 90 (29.03%) Change Management
3 84 (27.10%) Service Management
4 80 (25.81%) Root Cause Analysis
5 77 (24.84%) ITSM
6 73 (23.55%) Continuous Improvement
7 66 (21.29%) Incident Management
8 65 (20.97%) DevOps
9 60 (19.35%) Agile
10 54 (17.42%) Stakeholder Management
11 51 (16.45%) CI/CD
11 51 (16.45%) Problem-Solving
11 51 (16.45%) Service Delivery
12 41 (13.23%) Observability
13 33 (10.65%) Decision-Making
14 32 (10.32%) Incident Response
15 31 (10.00%) Infrastructure as Code
16 24 (7.74%) Scrum
17 23 (7.42%) Stakeholder Engagement
18 22 (7.10%) Data Modelling
Programming Languages
1 40 (12.90%) PowerShell
2 39 (12.58%) SQL
3 29 (9.35%) Python
4 23 (7.42%) Bash
5 19 (6.13%) Java
6 13 (4.19%) C#
7 8 (2.58%) PL/SQL
7 8 (2.58%) Shell Script
8 7 (2.26%) Go
8 7 (2.26%) JavaScript
9 4 (1.29%) JCL
10 2 (0.65%) Perl
10 2 (0.65%) PHP
10 2 (0.65%) TypeScript
11 1 (0.32%) Jython
11 1 (0.32%) Korn
11 1 (0.32%) Kusto Query Language
11 1 (0.32%) REXX
11 1 (0.32%) T-SQL
Qualifications
1 122 (39.35%) Security Cleared
2 99 (31.94%) SC Cleared
3 34 (10.97%) DV Cleared
4 19 (6.13%) Degree
5 10 (3.23%) ITIL Certification
5 10 (3.23%) SAFe Agilist
6 8 (2.58%) AWS Certified Cloud Practitioner
7 7 (2.26%) BPSS Clearance
7 7 (2.26%) Cisco Certification
8 6 (1.94%) CCNA
9 5 (1.61%) Master's Degree
9 5 (1.61%) Microsoft Certification
10 4 (1.29%) CCNP
10 4 (1.29%) ITIL Foundation Certificate
10 4 (1.29%) MCSE
10 4 (1.29%) PMI Certification
11 3 (0.97%) Azure Certification
11 3 (0.97%) PMP
11 3 (0.97%) RHCA
11 3 (0.97%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 44 (14.19%) SLA
2 12 (3.87%) ISO/IEC 27001
3 9 (2.90%) GDPR
4 8 (2.58%) Data Quality
5 7 (2.26%) PCI DSS
6 6 (1.94%) Cyber Essentials
6 6 (1.94%) GRC
7 4 (1.29%) NIST
7 4 (1.29%) Sarbanes-Oxley
8 2 (0.65%) Actionable Recommendations
8 2 (0.65%) ISO 22301
8 2 (0.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.32%) COBIT
9 1 (0.32%) Disclosure Scotland
9 1 (0.32%) ISO/IEC 20000
9 1 (0.32%) QA
9 1 (0.32%) SOC 2
System Software
1 41 (13.23%) Active Directory
2 28 (9.03%) Docker
3 15 (4.84%) VMware Infrastructure
4 8 (2.58%) Hyper-V
4 8 (2.58%) NFS
5 4 (1.29%) Time Sharing Option
6 3 (0.97%) Virtual Machines
6 3 (0.97%) XenApp
6 3 (0.97%) XenDesktop
7 2 (0.65%) Oracle RAC
7 2 (0.65%) Virtual Desktop
7 2 (0.65%) VMware Workstation
8 1 (0.32%) Firmware
Systems Management
1 24 (7.74%) Kubernetes
1 24 (7.74%) Terraform
2 22 (7.10%) Grafana
3 16 (5.16%) Ansible
4 15 (4.84%) Prometheus
5 11 (3.55%) SCCM
6 9 (2.90%) Cisco Prime
7 8 (2.58%) Microsoft Intune
8 4 (1.29%) Istio
8 4 (1.29%) Podman
8 4 (1.29%) Tivoli Storage Manager
9 3 (0.97%) Active Directory Federation Services
9 3 (0.97%) Rancher
9 3 (0.97%) Single Sign-On
10 2 (0.65%) AirWatch
10 2 (0.65%) Failover Clustering
10 2 (0.65%) NetBackup
10 2 (0.65%) Oracle RMAN
10 2 (0.65%) PaperCut
10 2 (0.65%) Red Hat Satellite
Vendors
1 67 (21.61%) ServiceNow
2 44 (14.19%) Microsoft
3 32 (10.32%) Oracle
4 20 (6.45%) VMware
5 18 (5.81%) Cisco
5 18 (5.81%) Remedy
5 18 (5.81%) Splunk
6 12 (3.87%) Red Hat
7 11 (3.55%) Dynatrace
8 10 (3.23%) AppDynamics
8 10 (3.23%) Dell
8 10 (3.23%) SAP
9 8 (2.58%) Citrix
9 8 (2.58%) IBM
10 7 (2.26%) Aruba
10 7 (2.26%) BMC
10 7 (2.26%) Broadcom
10 7 (2.26%) Denodo
10 7 (2.26%) Fortinet
11 6 (1.94%) Brocade