Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 4 September 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Sep 2026
Same period 2025 Same period 2024
Rank 357 263 326
Rank change year-on-year -94 +63 -73
Contract jobs citing Problem Management 359 316 259
As % of all contract jobs in the UK 0.67% 0.98% 0.68%
As % of the Processes & Methodologies category 0.79% 1.08% 0.80%
Number of daily rates quoted 220 177 168
10th Percentile £250 £313 £334
25th Percentile £387 £368 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £556 £538 £538
90th Percentile £676 £650 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 23 16 6
10th Percentile £16.23 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £22.29 £33.00
Median % change year-on-year +14.24% -32.45% +141.58%
75th Percentile £61.67 £34.77 £53.93
90th Percentile £67.84 £47.31 £79.25
UK excluding London median hourly rate £25.47 £19.31 £27.50
% change year-on-year +31.87% -29.78% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,398 29,222 32,553
As % of all contract IT jobs advertised in the UK 84.63% 90.44% 85.47%
Number of daily rates quoted 27,773 18,158 20,413
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,911 1,744 1,558
10th Percentile £14.00 £14.20 £14.41
25th Percentile £17.72 £17.30 £20.00
Median hourly rate £41.00 £25.15 £42.50
Median % change year-on-year +63.02% -40.82% +2.41%
75th Percentile £67.84 £46.01 £65.00
90th Percentile £80.00 £67.18 £75.00
UK excluding London median hourly rate £42.50 £22.63 £43.00
% change year-on-year +87.80% -47.37% +12.13%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 4 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 4 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 4 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -63 316 £475 +1.06% 276
UK excluding London -76 202 £475 +5.56% 215
London -64 128 £456 -8.75% 124
Work from Home -55 91 £481 +6.94% 122
North of England -93 64 £475 +22.11% 48
Midlands -18 61 £469 +5.34% 30
West Midlands -15 53 £469 +16.46% 19
South East -50 37 £538 +4.88% 58
Yorkshire -36 36 £500 +28.87% 14
North West -71 27 £415 +0.61% 28
Scotland -27 21 £481 +11.28% 23
South West -48 12 £350 -33.33% 22
East of England -18 10 £400 -20.00% 14
East Midlands -21 8 - - 11
Wales -13 4 £750 +100.00% 8
North East -37 1 £400 -38.46% 7

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.57%) Confluence
2 17 (4.74%) SharePoint
3 14 (3.90%) Microsoft Exchange
4 9 (2.51%) SAS
5 4 (1.11%) Apache Airflow
5 4 (1.11%) IIS
6 3 (0.84%) WebSphere
7 2 (0.56%) CMS
7 2 (0.56%) NetWeaver
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
8 1 (0.28%) Apache
8 1 (0.28%) CICS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) Oracle Workflow
Applications
1 28 (7.80%) Microsoft Office
2 11 (3.06%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.90%) Remedy ITSM
2 2 (0.56%) NetSuite
2 2 (0.56%) Oracle Procure-to-Pay
2 2 (0.56%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BPC
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP HCM
3 1 (0.28%) SAP Oil and Gas
3 1 (0.28%) Unit4 Business World
Cloud Services
1 81 (22.56%) Azure
2 53 (14.76%) AWS
3 50 (13.93%) Microsoft 365
4 43 (11.98%) Entra ID
5 25 (6.96%) GitHub
6 18 (5.01%) GitHub Actions
7 17 (4.74%) OneDrive
8 15 (4.18%) Amazon CloudWatch
8 15 (4.18%) Amazon EKS
8 15 (4.18%) Azure DevOps
9 14 (3.90%) Amazon EC2
9 14 (3.90%) Amazon S3
9 14 (3.90%) Power Platform
10 13 (3.62%) Amazon ECS
10 13 (3.62%) SaaS
10 13 (3.62%) Serverless
11 12 (3.34%) AWS CloudFormation
11 12 (3.34%) AWS Lambda
11 12 (3.34%) GCP
11 12 (3.34%) Virtual Private Cloud
Communications & Networking
1 48 (13.37%) DNS
2 31 (8.64%) DHCP
3 28 (7.80%) Firewall
4 18 (5.01%) VPN
5 15 (4.18%) Wi-Fi
6 13 (3.62%) Network Security
6 13 (3.62%) Wireless
7 12 (3.34%) SAN
7 12 (3.34%) TCP/IP
8 10 (2.79%) WAN
9 9 (2.51%) LAN
10 8 (2.23%) Kerberos
11 7 (1.95%) VLAN
12 6 (1.67%) Cisco IOS
13 5 (1.39%) NAS
14 4 (1.11%) HTTP
15 3 (0.84%) SD-WAN
15 3 (0.84%) VoIP
16 2 (0.56%) Internet
16 2 (0.56%) SSL
Database & Business Intelligence
1 22 (6.13%) SQL Server
2 14 (3.90%) Power BI
3 11 (3.06%) Data Warehouse
4 8 (2.23%) Data Lake
4 8 (2.23%) Metadata
4 8 (2.23%) NoSQL
5 7 (1.95%) Db2
5 7 (1.95%) MySQL
5 7 (1.95%) Pentaho
6 6 (1.67%) Relational Database
7 4 (1.11%) Amazon Redshift
7 4 (1.11%) SQL Server Integration Services
8 3 (0.84%) Oracle Database
8 3 (0.84%) Oracle Reports
8 3 (0.84%) PostgreSQL
9 2 (0.56%) Amazon RDS
9 2 (0.56%) BusinessObjects
9 2 (0.56%) Oracle BI Publisher
9 2 (0.56%) SAP HANA
9 2 (0.56%) SQL Server Reporting Services
Development Applications
1 44 (12.26%) JIRA
2 17 (4.74%) Jenkins
3 16 (4.46%) GitLab
4 13 (3.62%) Bitbucket
5 9 (2.51%) Git
6 4 (1.11%) SonarQube
7 1 (0.28%) Jaeger
7 1 (0.28%) MSI
7 1 (0.28%) Sonatype Nexus
7 1 (0.28%) SQL Server Management Studio (SSMS)
7 1 (0.28%) tSQLt
General
1 164 (45.68%) Social Skills
2 70 (19.50%) Finance
3 51 (14.21%) Analytical Skills
4 37 (10.31%) Public Sector
5 28 (7.80%) Banking
6 15 (4.18%) Organisational Skills
7 13 (3.62%) Documentation Skills
7 13 (3.62%) Influencing Skills
8 11 (3.06%) Legal
8 11 (3.06%) Telecoms
9 9 (2.51%) Front Office
10 7 (1.95%) Law
11 5 (1.39%) Corporate Banking
11 5 (1.39%) Military
11 5 (1.39%) Retail
12 4 (1.11%) Inclusion and Diversity
12 4 (1.11%) Police
13 3 (0.84%) Financial Institution
13 3 (0.84%) Local Government
13 3 (0.84%) Presentation Skills
Job Titles
1 52 (14.48%) Support Engineer
2 38 (10.58%) Analyst
3 27 (7.52%) Architect
4 26 (7.24%) Senior
5 25 (6.96%) Lead
6 20 (5.57%) Incident Manager
6 20 (5.57%) Infrastructure Engineer
7 18 (5.01%) Service Manager
8 17 (4.74%) Cloud Engineer
8 17 (4.74%) Consultant
9 16 (4.46%) IT Support
10 15 (4.18%) IT Engineer
11 14 (3.90%) Administrator
11 14 (3.90%) Major Incident Manager
12 13 (3.62%) IT Support Engineer
13 12 (3.34%) Applications Support
13 12 (3.34%) Scrum Master
14 11 (3.06%) Developer
15 10 (2.79%) Support Analyst
16 9 (2.51%) IT Manager
Libraries, Frameworks & Software Standards
1 24 (6.69%) Terraform
2 13 (3.62%) Middleware
3 12 (3.34%) REST
4 9 (2.51%) AWS CDK
4 9 (2.51%) LDAP
5 8 (2.23%) Microsoft Graph
5 8 (2.23%) Software Packaging
6 7 (1.95%) .NET
6 7 (1.95%) XML
7 5 (1.39%) JSON
7 5 (1.39%) OpenTelemetry
7 5 (1.39%) SOAP
7 5 (1.39%) Web Services
8 4 (1.11%) Ajax
8 4 (1.11%) CSS
8 4 (1.11%) FIDO
8 4 (1.11%) HTML
8 4 (1.11%) Oracle Fusion
8 4 (1.11%) pytest
8 4 (1.11%) SAP Basis
Miscellaneous
1 25 (6.96%) Onboarding
2 20 (5.57%) Product Ownership
3 15 (4.18%) Distributed Systems
4 14 (3.90%) Data Centre
4 14 (3.90%) Data Protection Act
5 13 (3.62%) PKI
6 12 (3.34%) Analytical Mindset
6 12 (3.34%) Cloud Native
7 11 (3.06%) CMDB
7 11 (3.06%) Management Information System
8 9 (2.51%) Mainframe
8 9 (2.51%) Public Cloud
9 8 (2.23%) Enterprise Software
9 8 (2.23%) Smartphone
10 7 (1.95%) Autonomous Agent
11 5 (1.39%) Private Cloud
11 5 (1.39%) Security Posture
12 4 (1.11%) Clustering
12 4 (1.11%) Replication
12 4 (1.11%) SCADA
Operating Systems
1 106 (29.53%) Windows
2 51 (14.21%) Linux
3 37 (10.31%) Windows Server
4 17 (4.74%) Windows 10
5 16 (4.46%) Unix
6 13 (3.62%) Android
7 11 (3.06%) Red Hat Enterprise Linux
8 10 (2.79%) Windows Server 2019
9 7 (1.95%) Apple iOS
9 7 (1.95%) zOS
10 5 (1.39%) Windows 7
11 4 (1.11%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 165 (45.96%) ITIL
2 116 (32.31%) Continuous Improvement
3 111 (30.92%) ITSM
4 104 (28.97%) Service Management
5 97 (27.02%) Stakeholder Management
6 95 (26.46%) Change Management
7 88 (24.51%) Incident Management
8 82 (22.84%) Agile
9 78 (21.73%) Root Cause Analysis
10 65 (18.11%) Service Delivery
11 64 (17.83%) Problem-Solving
12 61 (16.99%) DevOps
13 50 (13.93%) CI/CD
14 48 (13.37%) Runbook
15 45 (12.53%) Decision-Making
16 35 (9.75%) Observability
17 33 (9.19%) Major Incident Management
18 32 (8.91%) Customer Service
18 32 (8.91%) Infrastructure Engineering
19 31 (8.64%) Infrastructure as Code
Programming Languages
1 52 (14.48%) Python
2 46 (12.81%) PowerShell
2 46 (12.81%) SQL
3 29 (8.08%) Java
4 25 (6.96%) Bash
5 12 (3.34%) JavaScript
6 10 (2.79%) T-SQL
7 8 (2.23%) C#
8 6 (1.67%) JCL
9 5 (1.39%) PL/SQL
10 3 (0.84%) Shell Script
10 3 (0.84%) VBScript
11 2 (0.56%) Bicep
11 2 (0.56%) Go
11 2 (0.56%) Magik
11 2 (0.56%) Perl
11 2 (0.56%) REXX
11 2 (0.56%) TypeScript
12 1 (0.28%) PHP
12 1 (0.28%) SOQL
Qualifications
1 118 (32.87%) Security Cleared
2 86 (23.96%) SC Cleared
3 36 (10.03%) Degree
4 25 (6.96%) DV Cleared
5 14 (3.90%) ITIL Certification
6 13 (3.62%) BPSS Clearance
7 11 (3.06%) ITIL Foundation Certificate
7 11 (3.06%) SAFe Agilist
8 9 (2.51%) AWS Certified Cloud Practitioner
8 9 (2.51%) Computer Science Degree
9 7 (1.95%) CCNA
9 7 (1.95%) Cisco Certification
9 7 (1.95%) Microsoft Certification
10 6 (1.67%) CISSP
10 6 (1.67%) MCSE
11 5 (1.39%) DBS Check
11 5 (1.39%) VMware Certified Professional (VCP)
12 4 (1.11%) Azure Certification
12 4 (1.11%) PMP
12 4 (1.11%) RHCA
Quality Assurance & Compliance
1 60 (16.71%) SLA
2 14 (3.90%) Data Quality
3 12 (3.34%) ISO/IEC 27001
4 7 (1.95%) Cyber Essentials
5 6 (1.67%) COBIT
6 4 (1.11%) NIST
6 4 (1.11%) QA
7 3 (0.84%) GDPR
8 2 (0.56%) Actionable Recommendations
8 2 (0.56%) GRC
8 2 (0.56%) ISO/IEC 20000
8 2 (0.56%) PCI DSS
9 1 (0.28%) Accessibility
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) NCSC
9 1 (0.28%) SEPA
9 1 (0.28%) WCAG
System Software
1 70 (19.50%) Active Directory
2 28 (7.80%) VMware Infrastructure
3 24 (6.69%) Docker
4 18 (5.01%) NFS
5 13 (3.62%) VMware ESXi
6 12 (3.34%) Hyper-V
7 7 (1.95%) vSphere
8 5 (1.39%) Time Sharing Option
8 5 (1.39%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) Virtual Desktop
9 3 (0.84%) VMware NSX
10 2 (0.56%) UAG
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) GPFS
11 1 (0.28%) Oracle RAC
11 1 (0.28%) RACF
Systems Management
1 24 (6.69%) Kubernetes
2 20 (5.57%) Microsoft Intune
3 17 (4.74%) SCCM
4 16 (4.46%) Ansible
5 13 (3.62%) vCenter Server
6 10 (2.79%) SCOM
7 6 (1.67%) Grafana
7 6 (1.67%) Red Hat Satellite
8 5 (1.39%) Podman
8 5 (1.39%) Tivoli Storage Manager
9 4 (1.11%) CA Single Sign-On
9 4 (1.11%) Prometheus
10 3 (0.84%) Cisco Prime
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) AirWatch
11 2 (0.56%) Control-M
11 2 (0.56%) Failover Clustering
11 2 (0.56%) Istio
11 2 (0.56%) Single Sign-On
11 2 (0.56%) WSUS
Vendors
1 75 (20.89%) ServiceNow
2 73 (20.33%) Microsoft
3 35 (9.75%) VMware
4 25 (6.96%) Oracle
5 23 (6.41%) Cisco
6 18 (5.01%) Remedy
7 16 (4.46%) Broadcom
8 15 (4.18%) Splunk
9 10 (2.79%) IBM
9 10 (2.79%) Salesforce
9 10 (2.79%) SolarWinds
10 9 (2.51%) Dynatrace
10 9 (2.51%) HP
10 9 (2.51%) SAP
11 8 (2.23%) Denodo
11 8 (2.23%) Red Hat
12 7 (1.95%) Dell
13 6 (1.67%) Brocade
13 6 (1.67%) Citrix
13 6 (1.67%) Sybase