Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 8 November 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 317 308 250
Rank change year-on-year -9 -58 +29
Contract jobs citing Problem Management 289 253 463
As % of all contract jobs in the UK 0.83% 0.69% 0.98%
As % of the Processes & Methodologies category 0.92% 0.80% 1.11%
Number of daily rates quoted 159 145 277
10th Percentile £263 £313 £250
25th Percentile £361 £425 £355
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +1.01%
75th Percentile £571 £575 £575
90th Percentile £650 £658 £638
UK excluding London median daily rate £500 £495 £500
% change year-on-year +0.96% -0.95% +11.11%
Number of hourly rates quoted 28 10 38
10th Percentile £15.50 £30.75 -
25th Percentile £16.84 £55.87 £13.41
Median hourly rate £20.00 £57.62 £13.66
Median % change year-on-year -65.29% +321.80% -23.56%
75th Percentile £21.84 £68.44 £17.04
90th Percentile £35.59 £73.00 £54.99
UK excluding London median hourly rate £20.00 £56.75 £13.66
% change year-on-year -64.75% +315.41% -19.65%

All Process and Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,506 31,506 41,665
As % of all contract IT jobs advertised in the UK 90.04% 86.11% 88.62%
Number of daily rates quoted 19,718 18,972 28,134
10th Percentile £294 £310 £310
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £500 £525 £534
Median % change year-on-year -4.76% -1.69% -2.91%
75th Percentile £625 £638 £650
90th Percentile £725 £738 £745
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 2,047 1,115 1,606
10th Percentile £14.38 £15.01 £14.25
25th Percentile £17.32 £20.06 £18.93
Median hourly rate £25.15 £35.00 £43.79
Median % change year-on-year -28.14% -20.08% +25.12%
75th Percentile £43.75 £64.73 £65.00
90th Percentile £66.50 £73.68 £77.50
UK excluding London median hourly rate £22.50 £35.00 £43.83
% change year-on-year -35.71% -20.14% +48.56%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 8 November 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 8 November 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -4 244 £500 - 300
UK excluding London -2 179 £500 +0.96% 257
London +7 87 £475 -3.80% 130
Work from Home +24 81 £463 -7.96% 127
North of England -34 58 £450 -14.29% 41
North West -7 44 £342 -34.64% 20
Midlands -9 32 £402 -0.68% 16
South East +2 28 £525 +16.67% 155
South West +10 24 £575 -2.13% 7
West Midlands -20 22 £389 -4.07% 9
Scotland +15 16 £550 +16.71% 14
Yorkshire -45 13 £500 -4.76% 16
East of England -13 11 £450 +29.50% 22
East Midlands - 10 £538 - 7
Northern Ireland - 9 £350 - 5
Wales -5 1 - - 8
North East -9 1 £650 - 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (8.30%) Confluence
1 24 (8.30%) SharePoint
2 22 (7.61%) Microsoft Exchange
3 18 (6.23%) Skype for Business
4 10 (3.46%) Mattermost
5 8 (2.77%) CICS
6 7 (2.42%) Exchange Server 2013
7 4 (1.38%) NetWeaver
8 3 (1.04%) Apache
8 3 (1.04%) IIS
8 3 (1.04%) iPlanet
8 3 (1.04%) JBoss
8 3 (1.04%) WebSphere
8 3 (1.04%) WebSphere Application Server
9 2 (0.69%) SAS
10 1 (0.35%) Apache Airflow
10 1 (0.35%) MQSeries
10 1 (0.35%) Oracle SOA Suite
10 1 (0.35%) Oracle Workflow
10 1 (0.35%) Tomcat
Applications
1 30 (10.38%) Microsoft Office
2 10 (3.46%) Microsoft Excel
3 9 (3.11%) Microsoft PowerPoint
4 8 (2.77%) MS Visio
Business Applications
1 18 (6.23%) Remedy ITSM
2 5 (1.73%) SAP IBP
3 3 (1.04%) assyst
3 3 (1.04%) ResourceLink
3 3 (1.04%) SAP S/4HANA
4 2 (0.69%) Aladdin
5 1 (0.35%) Dynamics CRM
5 1 (0.35%) Endur
5 1 (0.35%) ION MarketView
5 1 (0.35%) Oracle EBS
5 1 (0.35%) Oracle EBS R12
5 1 (0.35%) Oracle ERP
5 1 (0.35%) SAP BPC
5 1 (0.35%) SAP ERP
5 1 (0.35%) SAP Oil and Gas
5 1 (0.35%) SAP SD
Cloud Services
1 43 (14.88%) Azure
2 37 (12.80%) Microsoft 365
3 20 (6.92%) OneDrive
4 17 (5.88%) AWS
5 14 (4.84%) Power Platform
5 14 (4.84%) SaaS
6 12 (4.15%) Entra ID
7 11 (3.81%) GitHub
8 10 (3.46%) Azure DevOps
9 7 (2.42%) PaaS
10 6 (2.08%) GitHub Actions
10 6 (2.08%) Power Automate
10 6 (2.08%) Serverless
11 5 (1.73%) OCI
12 4 (1.38%) Azure AKS
12 4 (1.38%) Azure Functions
12 4 (1.38%) OpenShift
13 3 (1.04%) AWS CloudFormation
13 3 (1.04%) Azure App Service
13 3 (1.04%) Azure Storage
Communications & Networking
1 22 (7.61%) DNS
2 20 (6.92%) Skype
3 17 (5.88%) Firewall
4 16 (5.54%) VPN
5 14 (4.84%) TCP/IP
6 13 (4.50%) DHCP
7 10 (3.46%) Unified Communications
8 9 (3.11%) Wireless
9 8 (2.77%) VoIP
9 8 (2.77%) WAN
9 8 (2.77%) WebEx
10 7 (2.42%) SAN
10 7 (2.42%) Wi-Fi
11 6 (2.08%) Internet
11 6 (2.08%) Network Security
11 6 (2.08%) SD-WAN
12 5 (1.73%) LAN
12 5 (1.73%) MGCP
12 5 (1.73%) SCCP
12 5 (1.73%) Telepresence
Database & Business Intelligence
1 7 (2.42%) Power BI
2 6 (2.08%) Oracle Database
3 5 (1.73%) Data Warehouse
3 5 (1.73%) Metadata
3 5 (1.73%) Metadata Repository
3 5 (1.73%) PostgreSQL
3 5 (1.73%) SAP HANA
4 4 (1.38%) SAP BW
5 2 (0.69%) DB2
5 2 (0.69%) SQL Server
6 1 (0.35%) Amazon Redshift
6 1 (0.35%) BusinessObjects
6 1 (0.35%) DTS
6 1 (0.35%) Looker
6 1 (0.35%) Oracle BI EE
6 1 (0.35%) Oracle Discoverer
6 1 (0.35%) Oracle Reports
6 1 (0.35%) Relational Database
6 1 (0.35%) SAS Enterprise Guide
6 1 (0.35%) SQL Server Reporting Services
Development Applications
1 39 (13.49%) JIRA
2 15 (5.19%) Git
3 10 (3.46%) Jenkins
4 7 (2.42%) Postman
5 4 (1.38%) Liquibase
6 3 (1.04%) Bitbucket Server
6 3 (1.04%) CA Release Automation
6 3 (1.04%) JUnit
6 3 (1.04%) Mockito
6 3 (1.04%) MSI
6 3 (1.04%) Sonatype Nexus
7 1 (0.35%) Bitbucket
7 1 (0.35%) Fiddler
7 1 (0.35%) GitLab
7 1 (0.35%) SonarQube
7 1 (0.35%) Subversion
7 1 (0.35%) Team Foundation Server
General
1 113 (39.10%) Social Skills
2 82 (28.37%) Finance
3 56 (19.38%) Analytical Skills
4 28 (9.69%) Banking
5 26 (9.00%) Public Sector
6 16 (5.54%) Manufacturing
7 12 (4.15%) Documentation Skills
7 12 (4.15%) Organisational Skills
8 9 (3.11%) Retail
9 8 (2.77%) Telecoms
10 6 (2.08%) Financial Institution
10 6 (2.08%) Marketing
11 5 (1.73%) Electronics
11 5 (1.73%) Military
12 4 (1.38%) Investment Banking
12 4 (1.38%) Presentation Skills
13 3 (1.04%) Publishing
14 2 (0.69%) Back Office
14 2 (0.69%) Legal
15 1 (0.35%) Front Office
Job Titles
1 62 (21.45%) Analyst
2 47 (16.26%) Support Analyst
3 28 (9.69%) IT Support
4 20 (6.92%) Senior
4 20 (6.92%) Service Manager
5 19 (6.57%) Operations Analyst
5 19 (6.57%) Support Engineer
6 18 (6.23%) Operational Support Analyst
6 18 (6.23%) Operations Support Analyst
7 17 (5.88%) Consultant
7 17 (5.88%) Incident Manager
8 16 (5.54%) IT Analyst
9 15 (5.19%) IT Support Analyst
9 15 (5.19%) Lead
10 13 (4.50%) 2nd Line Support
11 12 (4.15%) Delivery Manager
12 11 (3.81%) Administrator
12 11 (3.81%) Applications Support
13 10 (3.46%) ITIL Manager
13 10 (3.46%) Messaging Support
Libraries, Frameworks & Software Standards
1 10 (3.46%) REST
2 8 (2.77%) XMPP
3 7 (2.42%) Oracle Fusion
4 6 (2.08%) ISPF
5 5 (1.73%) .NET
5 5 (1.73%) SAML
5 5 (1.73%) SAP Fiori
6 4 (1.38%) SAP Basis
7 3 (1.04%) .NET Framework
7 3 (1.04%) ActiveMQ
7 3 (1.04%) LDAP
7 3 (1.04%) OAuth
7 3 (1.04%) OpenID
7 3 (1.04%) RESTful
7 3 (1.04%) WireMock
8 2 (0.69%) FIX Protocol
8 2 (0.69%) Kafka
8 2 (0.69%) Web Services
8 2 (0.69%) XML
9 1 (0.35%) CSS
Miscellaneous
1 24 (8.30%) Management Information System
2 12 (4.15%) Enterprise Software
2 12 (4.15%) Video Conferencing
3 10 (3.46%) Data Centre
3 10 (3.46%) Mainframe
4 7 (2.42%) Driving Licence
4 7 (2.42%) Virtual Team
5 6 (2.08%) CMDB
5 6 (2.08%) Onboarding
5 6 (2.08%) PKI
5 6 (2.08%) VSAM
6 5 (1.73%) IBM Mainframe
6 5 (1.73%) Low-Code
6 5 (1.73%) Self-Motivation
6 5 (1.73%) Team-Oriented Environment
7 4 (1.38%) Cloud Native
7 4 (1.38%) Product Ownership
7 4 (1.38%) Security Posture
8 3 (1.04%) Data Protection Act
8 3 (1.04%) Tandem
Operating Systems
1 59 (20.42%) Windows
2 34 (11.76%) Linux
3 16 (5.54%) Unix
4 12 (4.15%) Windows 10
5 10 (3.46%) Windows Server
6 9 (3.11%) Android
6 9 (3.11%) Red Hat Enterprise Linux
7 7 (2.42%) zOS
8 6 (2.08%) Apple iOS
9 3 (1.04%) Mac OS
10 2 (0.69%) AIX
10 2 (0.69%) CentOS
10 2 (0.69%) Solaris
10 2 (0.69%) SUSE Linux Enterprise Server
10 2 (0.69%) VMS
10 2 (0.69%) Windows Server 2012
Processes & Methodologies
1 161 (55.71%) ITIL
2 82 (28.37%) Change Management
3 78 (26.99%) Problem-Solving
4 73 (25.26%) Service Management
5 67 (23.18%) ITSM
6 59 (20.42%) DevOps
7 54 (18.69%) Incident Management
8 52 (17.99%) Agile
9 49 (16.96%) Root Cause Analysis
10 42 (14.53%) Service Delivery
11 39 (13.49%) Stakeholder Management
12 37 (12.80%) Continuous Improvement
13 33 (11.42%) Information Security
14 32 (11.07%) Project Management
15 30 (10.38%) Customer Service
15 30 (10.38%) Cybersecurity
16 24 (8.30%) Migration
17 23 (7.96%) Mentoring
17 23 (7.96%) Validation
18 22 (7.61%) Business Intelligence
Programming Languages
1 44 (15.22%) PowerShell
2 43 (14.88%) SQL
3 30 (10.38%) Python
4 11 (3.81%) Bash
5 9 (3.11%) Go
6 7 (2.42%) CLIST
6 7 (2.42%) PromQL
6 7 (2.42%) REXX
7 6 (2.08%) Java
7 6 (2.08%) JCL
7 6 (2.08%) Shell Script
8 4 (1.38%) C#
8 4 (1.38%) JavaScript
9 3 (1.04%) Groovy
10 2 (0.69%) C++
11 1 (0.35%) ABAP
11 1 (0.35%) COBOL
11 1 (0.35%) Perl
11 1 (0.35%) PL/SQL
11 1 (0.35%) VBA
Qualifications
1 65 (22.49%) Security Cleared
2 48 (16.61%) Degree
2 48 (16.61%) SC Cleared
3 26 (9.00%) ITIL Certification
4 13 (4.50%) ITIL Foundation Certificate
5 11 (3.81%) Computer Science Degree
6 10 (3.46%) A+ Certification
6 10 (3.46%) Microsoft Certification
7 9 (3.11%) BPSS Clearance
8 7 (2.42%) Cisco Certification
9 6 (2.08%) MCP
9 6 (2.08%) PMP
10 5 (1.73%) AWS Certification
10 5 (1.73%) CCNP
10 5 (1.73%) MCDST
11 4 (1.38%) Azure Certification
11 4 (1.38%) CCIE
11 4 (1.38%) PMI Certification
12 3 (1.04%) MCSE
13 2 (0.69%) CCNA
Quality Assurance & Compliance
1 19 (6.57%) SLA
2 17 (5.88%) QA
3 7 (2.42%) NIST
4 6 (2.08%) PCI DSS
5 5 (1.73%) GDPR
6 4 (1.38%) Cyber Essentials
6 4 (1.38%) ISO/IEC 27001
7 2 (0.69%) Accessibility
7 2 (0.69%) PMO
8 1 (0.35%) Data Quality
8 1 (0.35%) GRC
8 1 (0.35%) GxP
8 1 (0.35%) HMG Security Policy Framework
8 1 (0.35%) ISO 22301
8 1 (0.35%) Sarbanes-Oxley
System Software
1 68 (23.53%) Active Directory
2 9 (3.11%) VMware Infrastructure
3 7 (2.42%) Docker
4 6 (2.08%) Time Sharing Option
5 3 (1.04%) Tivoli Directory Server
5 3 (1.04%) Virtual Desktop
6 2 (0.69%) Veritas Cluster Server
7 1 (0.35%) Oracle RAC
7 1 (0.35%) RACF
7 1 (0.35%) Virtual Machines
7 1 (0.35%) VMware ESXi
7 1 (0.35%) vSphere
7 1 (0.35%) Xen
Systems Management
1 29 (10.03%) SCCM
2 23 (7.96%) Microsoft Intune
3 18 (6.23%) SCOM
4 15 (5.19%) HP SiteScope
5 13 (4.50%) Kubernetes
6 10 (3.46%) Ansible
7 9 (3.11%) Grafana
8 8 (2.77%) Prometheus
8 8 (2.77%) Terraform
9 7 (2.42%) EMC NetWorker
9 7 (2.42%) EMC VPLEX
9 7 (2.42%) OMEGAMON
9 7 (2.42%) Puppet
10 5 (1.73%) CA Endevor
11 4 (1.38%) FortiGate
11 4 (1.38%) Microsoft Clustering
12 3 (1.04%) CA Single Sign-On
12 3 (1.04%) CA Wily
12 3 (1.04%) Progress Chef
12 3 (1.04%) Tivoli
Vendors
1 99 (34.26%) Microsoft
2 37 (12.80%) Cisco
3 31 (10.73%) Splunk
4 28 (9.69%) ServiceNow
5 27 (9.34%) Remedy
6 16 (5.54%) Oracle
6 16 (5.54%) VMware
7 15 (5.19%) SAP
8 14 (4.84%) Red Hat
9 13 (4.50%) IBM
10 10 (3.46%) Atlassian
11 8 (2.77%) Dell
11 8 (2.77%) MuleSoft
12 7 (2.42%) Brocade
12 7 (2.42%) EMC
12 7 (2.42%) Isilon
13 6 (2.08%) Citrix
14 5 (1.73%) Fortinet
14 5 (1.73%) iManage
14 5 (1.73%) Mitel