Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 19 November 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Nov 2025
Same period 2024 Same period 2023
Rank 321 312 256
Rank change year-on-year -9 -56 +12
Contract jobs citing Problem Management 289 262 458
As % of all contract jobs in the UK 0.81% 0.72% 0.99%
As % of the Processes & Methodologies category 0.90% 0.84% 1.12%
Number of daily rates quoted 163 150 278
10th Percentile £263 £299 £250
25th Percentile £353 £425 £350
Median daily rate (50th Percentile) £475 £500 £499
Median % change year-on-year -5.00% +0.20% +0.81%
75th Percentile £571 £585 £575
90th Percentile £650 £650 £638
UK excluding London median daily rate £500 £487 £500
% change year-on-year +2.57% -2.50% +11.11%
Number of hourly rates quoted 27 10 38
10th Percentile £15.50 £30.75 -
25th Percentile £16.84 £55.87 £13.41
Median hourly rate £20.79 £57.62 £14.16
Median % change year-on-year -63.92% +306.90% -23.46%
75th Percentile £24.44 £68.44 £21.75
90th Percentile £37.24 £73.00 £56.02
UK excluding London median hourly rate £20.00 £56.75 £13.91
% change year-on-year -64.75% +307.94% -18.75%

All Process and Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,049 31,289 41,011
As % of all contract IT jobs advertised in the UK 89.77% 86.33% 88.57%
Number of daily rates quoted 20,064 18,819 27,584
10th Percentile £300 £310 £308
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £500 £525 £530
Median % change year-on-year -4.76% -0.94% -3.64%
75th Percentile £619 £638 £650
90th Percentile £725 £738 £745
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 2,120 1,102 1,587
10th Percentile £14.50 £15.11 £14.25
25th Percentile £17.50 £20.14 £19.03
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +27.14%
75th Percentile £45.00 £63.75 £65.00
90th Percentile £67.50 £73.75 £77.50
UK excluding London median hourly rate £23.00 £33.54 £44.50
% change year-on-year -31.43% -24.63% +50.85%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 19 November 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 19 November 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 19 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -17 246 £500 -1.04% 148
UK excluding London -7 177 £500 +2.57% 92
London -13 88 £488 -2.50% 77
Work from Home +22 85 £450 -10.00% 57
North of England -42 58 £450 -14.29% 15
North West -15 42 £325 -38.68% 10
Midlands -14 32 £402 -0.74% 10
South East +4 31 £500 +11.11% 39
South West +16 24 £575 -2.13% 7
West Midlands -16 22 £369 -8.95% 7
Yorkshire -52 15 £500 -4.76% 3
Scotland +4 14 £550 +16.71% 7
East of England -21 11 £450 +29.50% 13
East Midlands - 10 £538 - 3
Northern Ireland - 8 £350 - 3
Wales -3 1 - - 3
North East -6 1 £650 - 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (9.00%) SharePoint
2 25 (8.65%) Confluence
3 23 (7.96%) Microsoft Exchange
4 16 (5.54%) Skype for Business
5 8 (2.77%) CICS
5 8 (2.77%) Mattermost
6 7 (2.42%) Exchange Server 2013
7 4 (1.38%) Apache
7 4 (1.38%) NetWeaver
8 3 (1.04%) IIS
8 3 (1.04%) iPlanet
8 3 (1.04%) JBoss
8 3 (1.04%) WebSphere
8 3 (1.04%) WebSphere Application Server
9 2 (0.69%) SAS
10 1 (0.35%) Apache Airflow
10 1 (0.35%) MQSeries
10 1 (0.35%) Oracle Workflow
10 1 (0.35%) Tomcat
10 1 (0.35%) WebLogic
Applications
1 30 (10.38%) Microsoft Office
2 10 (3.46%) Microsoft Excel
3 9 (3.11%) Microsoft PowerPoint
4 8 (2.77%) MS Visio
Business Applications
1 17 (5.88%) Remedy ITSM
2 5 (1.73%) SAP IBP
3 3 (1.04%) assyst
3 3 (1.04%) ResourceLink
3 3 (1.04%) SAP S/4HANA
4 2 (0.69%) Aladdin
5 1 (0.35%) Dynamics CRM
5 1 (0.35%) Endur
5 1 (0.35%) ION MarketView
5 1 (0.35%) Oracle Cash Management
5 1 (0.35%) Oracle EBS
5 1 (0.35%) Oracle EBS R12
5 1 (0.35%) Oracle ERP
5 1 (0.35%) Oracle General Ledger
5 1 (0.35%) Oracle Payables
5 1 (0.35%) Oracle Receivables
5 1 (0.35%) SAP BPC
5 1 (0.35%) SAP ERP
5 1 (0.35%) SAP Oil and Gas
5 1 (0.35%) SAP SD
Cloud Services
1 42 (14.53%) Azure
2 37 (12.80%) Microsoft 365
3 20 (6.92%) OneDrive
4 18 (6.23%) AWS
5 14 (4.84%) SaaS
6 13 (4.50%) Power Platform
7 12 (4.15%) Entra ID
7 12 (4.15%) GitHub
8 9 (3.11%) Azure DevOps
9 8 (2.77%) PaaS
10 7 (2.42%) GitHub Actions
11 6 (2.08%) OCI
11 6 (2.08%) Serverless
12 5 (1.73%) Power Automate
13 4 (1.38%) AWS CloudFormation
13 4 (1.38%) Azure AKS
13 4 (1.38%) Azure Functions
13 4 (1.38%) OpenShift
14 3 (1.04%) Azure App Service
14 3 (1.04%) Azure Storage
Communications & Networking
1 20 (6.92%) DNS
2 19 (6.57%) Skype
3 15 (5.19%) Firewall
3 15 (5.19%) VPN
4 13 (4.50%) TCP/IP
5 12 (4.15%) DHCP
6 9 (3.11%) Wireless
7 8 (2.77%) Network Security
7 8 (2.77%) Unified Communications
8 7 (2.42%) VoIP
8 7 (2.42%) WAN
9 6 (2.08%) Internet
9 6 (2.08%) SAN
9 6 (2.08%) SD-WAN
9 6 (2.08%) WebEx
9 6 (2.08%) Wi-Fi
10 5 (1.73%) MGCP
10 5 (1.73%) SCCP
10 5 (1.73%) Telepresence
11 4 (1.38%) Wireshark
Database & Business Intelligence
1 6 (2.08%) Data Warehouse
1 6 (2.08%) Oracle Database
1 6 (2.08%) Power BI
2 5 (1.73%) Metadata
2 5 (1.73%) Metadata Repository
2 5 (1.73%) PostgreSQL
2 5 (1.73%) SAP HANA
3 4 (1.38%) SAP BW
4 2 (0.69%) Amazon Redshift
4 2 (0.69%) DB2
4 2 (0.69%) SQL Server
5 1 (0.35%) Amazon RDS
5 1 (0.35%) BusinessObjects
5 1 (0.35%) DTS
5 1 (0.35%) Flink
5 1 (0.35%) Oracle BI EE
5 1 (0.35%) Oracle Discoverer
5 1 (0.35%) Oracle Reports
5 1 (0.35%) SAS Enterprise Guide
5 1 (0.35%) SQL Server Reporting Services
Development Applications
1 35 (12.11%) JIRA
2 15 (5.19%) Git
3 10 (3.46%) Jenkins
4 7 (2.42%) Postman
5 4 (1.38%) Liquibase
6 3 (1.04%) Bitbucket Server
6 3 (1.04%) CA Release Automation
6 3 (1.04%) JUnit
6 3 (1.04%) Mockito
6 3 (1.04%) MSI
6 3 (1.04%) Sonatype Nexus
7 1 (0.35%) Bitbucket
7 1 (0.35%) Fiddler
7 1 (0.35%) GitLab
7 1 (0.35%) SonarQube
7 1 (0.35%) Subversion
7 1 (0.35%) Team Foundation Server
General
1 111 (38.41%) Social Skills
2 84 (29.07%) Finance
3 59 (20.42%) Analytical Skills
4 28 (9.69%) Banking
5 23 (7.96%) Public Sector
6 16 (5.54%) Manufacturing
7 12 (4.15%) Documentation Skills
8 11 (3.81%) Organisational Skills
9 9 (3.11%) Retail
9 9 (3.11%) Telecoms
10 6 (2.08%) Financial Institution
10 6 (2.08%) Marketing
11 5 (1.73%) Electronics
11 5 (1.73%) Military
12 4 (1.38%) Investment Banking
12 4 (1.38%) Presentation Skills
13 3 (1.04%) Publishing
14 2 (0.69%) Back Office
14 2 (0.69%) Law
14 2 (0.69%) Legal
Job Titles
1 65 (22.49%) Analyst
2 45 (15.57%) Support Analyst
3 28 (9.69%) IT Support
4 21 (7.27%) Senior
5 19 (6.57%) Service Manager
6 17 (5.88%) Incident Manager
6 17 (5.88%) Operations Analyst
7 16 (5.54%) IT Analyst
7 16 (5.54%) Lead
7 16 (5.54%) Operational Support Analyst
7 16 (5.54%) Operations Support Analyst
7 16 (5.54%) Support Engineer
8 15 (5.19%) IT Support Analyst
9 13 (4.50%) Consultant
10 12 (4.15%) Applications Support
10 12 (4.15%) Delivery Manager
11 11 (3.81%) 2nd Line Support
12 10 (3.46%) Administrator
12 10 (3.46%) ITIL Manager
13 9 (3.11%) Service Analyst
Libraries, Frameworks & Software Standards
1 11 (3.81%) REST
2 8 (2.77%) Oracle Fusion
3 6 (2.08%) ISPF
3 6 (2.08%) XMPP
4 5 (1.73%) SAML
4 5 (1.73%) SAP Fiori
5 4 (1.38%) .NET
5 4 (1.38%) SAP Basis
6 3 (1.04%) ActiveMQ
6 3 (1.04%) Kafka
6 3 (1.04%) LDAP
6 3 (1.04%) OAuth
6 3 (1.04%) OpenID
6 3 (1.04%) RESTful
6 3 (1.04%) WireMock
7 2 (0.69%) .NET Framework
7 2 (0.69%) FIX Protocol
7 2 (0.69%) Middleware
7 2 (0.69%) Web Services
7 2 (0.69%) XML
Miscellaneous
1 23 (7.96%) Management Information System
2 12 (4.15%) Video Conferencing
3 11 (3.81%) Enterprise Software
4 10 (3.46%) Data Centre
4 10 (3.46%) Mainframe
5 8 (2.77%) CMDB
5 8 (2.77%) Onboarding
6 7 (2.42%) Driving Licence
6 7 (2.42%) PKI
6 7 (2.42%) Virtual Team
7 6 (2.08%) VSAM
8 5 (1.73%) IBM Mainframe
8 5 (1.73%) Low-Code
8 5 (1.73%) Self-Motivation
8 5 (1.73%) Team-Oriented Environment
9 4 (1.38%) Cloud Native
9 4 (1.38%) Product Ownership
10 3 (1.04%) Analytical Mindset
10 3 (1.04%) Data Protection Act
10 3 (1.04%) Tandem
Operating Systems
1 58 (20.07%) Windows
2 32 (11.07%) Linux
3 16 (5.54%) Unix
4 12 (4.15%) Windows 10
5 11 (3.81%) Windows Server
6 8 (2.77%) Android
6 8 (2.77%) Red Hat Enterprise Linux
7 7 (2.42%) zOS
8 6 (2.08%) Apple iOS
9 3 (1.04%) CentOS
9 3 (1.04%) Windows Server 2012
10 2 (0.69%) AIX
10 2 (0.69%) Mac OS
10 2 (0.69%) Solaris
10 2 (0.69%) SUSE Linux Enterprise Server
10 2 (0.69%) VMS
Processes & Methodologies
1 156 (53.98%) ITIL
2 83 (28.72%) Change Management
3 78 (26.99%) Problem-Solving
4 72 (24.91%) Service Management
5 66 (22.84%) ITSM
6 58 (20.07%) DevOps
7 54 (18.69%) Agile
8 53 (18.34%) Incident Management
9 50 (17.30%) Root Cause Analysis
10 43 (14.88%) Continuous Improvement
11 42 (14.53%) Service Delivery
12 39 (13.49%) Stakeholder Management
13 33 (11.42%) Information Security
14 32 (11.07%) Project Management
15 30 (10.38%) Cybersecurity
16 29 (10.03%) Customer Service
17 23 (7.96%) Mentoring
17 23 (7.96%) Validation
18 22 (7.61%) Business Intelligence
18 22 (7.61%) Migration
Programming Languages
1 43 (14.88%) PowerShell
1 43 (14.88%) SQL
2 31 (10.73%) Python
3 11 (3.81%) Bash
4 9 (3.11%) Go
5 7 (2.42%) CLIST
5 7 (2.42%) PromQL
5 7 (2.42%) REXX
6 6 (2.08%) Java
6 6 (2.08%) JCL
6 6 (2.08%) Shell Script
7 3 (1.04%) C#
7 3 (1.04%) Groovy
7 3 (1.04%) JavaScript
8 2 (0.69%) C++
9 1 (0.35%) ABAP
9 1 (0.35%) COBOL
9 1 (0.35%) Perl
9 1 (0.35%) PL/SQL
9 1 (0.35%) VBA
Qualifications
1 67 (23.18%) Security Cleared
2 50 (17.30%) SC Cleared
3 48 (16.61%) Degree
4 24 (8.30%) ITIL Certification
5 11 (3.81%) Computer Science Degree
5 11 (3.81%) Microsoft Certification
6 10 (3.46%) A+ Certification
6 10 (3.46%) ITIL Foundation Certificate
7 8 (2.77%) BPSS Clearance
8 6 (2.08%) Cisco Certification
8 6 (2.08%) MCP
8 6 (2.08%) PMP
9 5 (1.73%) AWS Certification
9 5 (1.73%) CCNP
9 5 (1.73%) MCDST
10 4 (1.38%) Azure Certification
10 4 (1.38%) MCSE
10 4 (1.38%) PMI Certification
11 3 (1.04%) CCIE
12 2 (0.69%) CCNA
Quality Assurance & Compliance
1 21 (7.27%) SLA
2 17 (5.88%) QA
3 7 (2.42%) NIST
4 6 (2.08%) PCI DSS
5 5 (1.73%) ISO/IEC 27001
6 4 (1.38%) Cyber Essentials
6 4 (1.38%) GDPR
7 2 (0.69%) Accessibility
7 2 (0.69%) PMO
8 1 (0.35%) Data Quality
8 1 (0.35%) GRC
8 1 (0.35%) GxP
8 1 (0.35%) HMG Security Policy Framework
8 1 (0.35%) ISO 22301
8 1 (0.35%) Sarbanes-Oxley
System Software
1 68 (23.53%) Active Directory
2 9 (3.11%) VMware Infrastructure
3 7 (2.42%) Docker
4 6 (2.08%) Time Sharing Option
5 3 (1.04%) Tivoli Directory Server
5 3 (1.04%) Virtual Desktop
6 2 (0.69%) Veritas Cluster Server
7 1 (0.35%) Oracle RAC
7 1 (0.35%) RACF
7 1 (0.35%) Virtual Machines
7 1 (0.35%) VMware ESXi
7 1 (0.35%) vSphere
7 1 (0.35%) Xen
Systems Management
1 29 (10.03%) SCCM
2 23 (7.96%) Microsoft Intune
3 16 (5.54%) SCOM
4 15 (5.19%) HP SiteScope
5 13 (4.50%) Kubernetes
6 10 (3.46%) Ansible
7 9 (3.11%) Grafana
7 9 (3.11%) Terraform
8 8 (2.77%) Prometheus
9 7 (2.42%) OMEGAMON
9 7 (2.42%) Puppet
10 6 (2.08%) EMC NetWorker
10 6 (2.08%) EMC VPLEX
11 5 (1.73%) CA Endevor
12 4 (1.38%) FortiGate
12 4 (1.38%) Microsoft Clustering
13 3 (1.04%) CA Wily
13 3 (1.04%) Progress Chef
13 3 (1.04%) Tivoli
13 3 (1.04%) WSUS
Vendors
1 98 (33.91%) Microsoft
2 33 (11.42%) Cisco
3 30 (10.38%) Splunk
4 26 (9.00%) Remedy
5 22 (7.61%) ServiceNow
6 17 (5.88%) Oracle
7 15 (5.19%) SAP
7 15 (5.19%) VMware
8 13 (4.50%) IBM
9 12 (4.15%) Red Hat
10 9 (3.11%) Atlassian
11 8 (2.77%) MuleSoft
12 6 (2.08%) Brocade
12 6 (2.08%) Citrix
12 6 (2.08%) Dell
12 6 (2.08%) EMC
12 6 (2.08%) Isilon
13 5 (1.73%) Fortinet
13 5 (1.73%) iManage
13 5 (1.73%) Mitel