Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 17 August 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Aug 2026
Same period 2025 Same period 2024
Rank 339 260 304
Rank change year-on-year -79 +44 -40
Contract jobs citing Problem Management 355 326 283
As % of all contract jobs in the UK 0.66% 0.98% 0.73%
As % of the Processes & Methodologies category 0.78% 1.09% 0.85%
Number of daily rates quoted 218 195 188
10th Percentile £259 £313 £332
25th Percentile £394 £374 £425
Median daily rate (50th Percentile) £469 £450 £480
Median % change year-on-year +4.17% -6.15% -4.10%
75th Percentile £556 £538 £538
90th Percentile £677 £645 £609
UK excluding London median daily rate £463 £450 £492
% change year-on-year +2.78% -8.44% +3.47%
Number of hourly rates quoted 26 17 7
10th Percentile £16.57 - £20.97
25th Percentile £18.75 £16.84 £25.88
Median hourly rate £25.47 £24.00 £27.50
Median % change year-on-year +6.10% -12.73% +101.32%
75th Percentile £52.27 £43.39 £49.37
90th Percentile £67.84 £47.27 £75.09
UK excluding London median hourly rate £25.47 £22.42 £27.25
% change year-on-year +13.61% -17.74% +99.49%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,350 29,954 33,125
As % of all contract IT jobs advertised in the UK 84.75% 90.50% 85.49%
Number of daily rates quoted 27,857 18,668 21,203
10th Percentile £325 £300 £310
25th Percentile £424 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.31%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,845 1,726 1,796
10th Percentile £14.22 £14.20 £14.03
25th Percentile £18.50 £17.31 £18.23
Median hourly rate £42.00 £25.15 £40.97
Median % change year-on-year +67.00% -38.61% -1.28%
75th Percentile £68.00 £48.75 £65.00
90th Percentile £81.25 £68.00 £75.00
UK excluding London median hourly rate £43.96 £23.00 £42.50
% change year-on-year +91.13% -45.88% +13.33%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 17 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 17 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 17 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -64 322 £463 +1.04% 108
UK excluding London -95 195 £463 +2.78% 92
London -35 138 £490 +0.51% 33
Work from Home -51 94 £475 +5.56% 43
Midlands -20 61 £463 -0.32% 18
North of England -93 59 £475 +22.42% 23
West Midlands -27 54 £463 +3.01% 14
South East -44 36 £519 +3.75% 25
Yorkshire -30 35 £500 +28.87% 2
North West -67 23 £401 +14.57% 16
Scotland -25 17 £454 -2.21% 3
South West -43 14 £375 -28.57% 8
East of England -20 10 £400 -20.00% 8
East Midlands -15 7 - - 4
Wales -13 4 £750 +100.00% 3
North East -42 1 £400 -38.46% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.20%) Confluence
2 15 (4.23%) SharePoint
3 14 (3.94%) Microsoft Exchange
4 8 (2.25%) SAS
5 4 (1.13%) IIS
6 3 (0.85%) Adobe Experience Manager
6 3 (0.85%) Apache Airflow
6 3 (0.85%) NetWeaver
7 2 (0.56%) Apache
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) WebSphere
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) Smallworld
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.89%) Microsoft Office
2 11 (3.10%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 15 (4.23%) Remedy ITSM
2 3 (0.85%) SAP S/4HANA
3 2 (0.56%) NetSuite
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle Assets
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle Cash Management
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Oracle Payables
4 1 (0.28%) Oracle Procure-to-Pay
4 1 (0.28%) Oracle Receivables
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) Unit4 Business World
Cloud Services
1 78 (21.97%) Azure
2 51 (14.37%) AWS
2 51 (14.37%) Microsoft 365
3 46 (12.96%) Entra ID
4 26 (7.32%) GitHub
5 22 (6.20%) Azure DevOps
6 20 (5.63%) GitHub Actions
7 17 (4.79%) Amazon CloudWatch
8 16 (4.51%) Power Platform
9 15 (4.23%) OneDrive
10 14 (3.94%) Amazon EC2
10 14 (3.94%) Amazon EKS
10 14 (3.94%) Amazon S3
11 13 (3.66%) Amazon ECS
11 13 (3.66%) Virtual Private Cloud
12 12 (3.38%) AWS Lambda
12 12 (3.38%) Serverless
13 11 (3.10%) AWS CloudFormation
13 11 (3.10%) AWS CodePipeline
14 10 (2.82%) IaaS
Communications & Networking
1 47 (13.24%) DNS
2 33 (9.30%) Firewall
3 31 (8.73%) DHCP
4 19 (5.35%) VPN
5 16 (4.51%) Network Security
6 15 (4.23%) Wi-Fi
7 14 (3.94%) SAN
8 12 (3.38%) TCP/IP
9 11 (3.10%) LAN
9 11 (3.10%) Wireless
10 9 (2.54%) WAN
11 8 (2.25%) Kerberos
12 7 (1.97%) NAS
12 7 (1.97%) VLAN
13 6 (1.69%) Cisco IOS
14 4 (1.13%) HTTP
15 3 (0.85%) MPLS
15 3 (0.85%) NGFW
15 3 (0.85%) VoIP
16 2 (0.56%) Fibre Channel
Database & Business Intelligence
1 16 (4.51%) Power BI
1 16 (4.51%) SQL Server
2 11 (3.10%) Data Warehouse
3 10 (2.82%) MySQL
4 8 (2.25%) Metadata
5 7 (1.97%) Data Lake
5 7 (1.97%) NoSQL
5 7 (1.97%) Pentaho
5 7 (1.97%) Relational Database
6 6 (1.69%) Db2
7 5 (1.41%) SAP HANA
8 4 (1.13%) Oracle Database
9 3 (0.85%) Amazon Redshift
9 3 (0.85%) Oracle Reports
9 3 (0.85%) SQL Server Integration Services
9 3 (0.85%) Tableau
10 2 (0.56%) BusinessObjects
10 2 (0.56%) SQL Server Analysis Services
10 2 (0.56%) SQL Server Reporting Services
10 2 (0.56%) Sybase ASE
Development Applications
1 56 (15.77%) JIRA
2 18 (5.07%) Jenkins
3 15 (4.23%) GitLab
4 13 (3.66%) Bitbucket
5 9 (2.54%) Git
6 4 (1.13%) Jaeger
7 3 (0.85%) Maven
7 3 (0.85%) SonarQube
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
General
1 162 (45.63%) Social Skills
2 78 (21.97%) Finance
3 55 (15.49%) Analytical Skills
4 37 (10.42%) Public Sector
5 26 (7.32%) Banking
6 13 (3.66%) Influencing Skills
6 13 (3.66%) Legal
7 12 (3.38%) Documentation Skills
8 11 (3.10%) Organisational Skills
8 11 (3.10%) Telecoms
9 9 (2.54%) Retail
10 8 (2.25%) Front Office
10 8 (2.25%) Law
11 6 (1.69%) Military
12 4 (1.13%) Financial Institution
12 4 (1.13%) Local Government
12 4 (1.13%) Police
13 3 (0.85%) Corporate Banking
13 3 (0.85%) Inclusion and Diversity
13 3 (0.85%) Presentation Skills
Job Titles
1 52 (14.65%) Support Engineer
2 37 (10.42%) Analyst
3 28 (7.89%) Senior
4 23 (6.48%) IT Support
4 23 (6.48%) Lead
5 22 (6.20%) Architect
5 22 (6.20%) Infrastructure Engineer
6 20 (5.63%) Incident Manager
6 20 (5.63%) IT Engineer
6 20 (5.63%) Service Manager
7 18 (5.07%) IT Support Engineer
8 16 (4.51%) Consultant
9 15 (4.23%) Cloud Engineer
10 14 (3.94%) Major Incident Manager
11 12 (3.38%) Administrator
11 12 (3.38%) Scrum Master
12 11 (3.10%) Developer
12 11 (3.10%) Support Analyst
13 10 (2.82%) Applications Support
13 10 (2.82%) Network Engineer
Libraries, Frameworks & Software Standards
1 13 (3.66%) Middleware
2 11 (3.10%) REST
3 9 (2.54%) AWS CDK
3 9 (2.54%) LDAP
4 8 (2.25%) Microsoft Graph
4 8 (2.25%) Software Packaging
4 8 (2.25%) Web Services
5 7 (1.97%) CSS
5 7 (1.97%) XML
6 6 (1.69%) .NET
6 6 (1.69%) OpenTelemetry
6 6 (1.69%) SAP Basis
7 5 (1.41%) SOAP
8 4 (1.13%) Ajax
8 4 (1.13%) FIDO
8 4 (1.13%) HTML
8 4 (1.13%) Jakarta EE
8 4 (1.13%) Loki
8 4 (1.13%) Spring
9 3 (0.85%) Oracle Fusion
Miscellaneous
1 27 (7.61%) Onboarding
2 23 (6.48%) Product Ownership
3 17 (4.79%) Data Centre
4 14 (3.94%) CMDB
4 14 (3.94%) Data Protection Act
4 14 (3.94%) Distributed Systems
5 13 (3.66%) Management Information System
6 12 (3.38%) Analytical Mindset
6 12 (3.38%) PKI
7 10 (2.82%) Cloud Native
7 10 (2.82%) Mainframe
8 9 (2.54%) Security Posture
9 8 (2.25%) Enterprise Software
9 8 (2.25%) Smartphone
10 7 (1.97%) Autonomous Agent
10 7 (1.97%) Hybrid Cloud
10 7 (1.97%) Replication
11 6 (1.69%) Clustering
12 5 (1.41%) Private Cloud
12 5 (1.41%) Public Cloud
Operating Systems
1 106 (29.86%) Windows
2 53 (14.93%) Linux
3 34 (9.58%) Windows Server
4 19 (5.35%) Unix
5 15 (4.23%) Windows 10
6 12 (3.38%) Red Hat Enterprise Linux
7 11 (3.10%) Android
8 8 (2.25%) Windows Server 2019
8 8 (2.25%) zOS
9 5 (1.41%) Apple iOS
9 5 (1.41%) Windows 7
10 4 (1.13%) Windows Server 2012
11 2 (0.56%) Mac OS
11 2 (0.56%) Windows Server 2016
11 2 (0.56%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 166 (46.76%) ITIL
2 108 (30.42%) ITSM
3 104 (29.30%) Continuous Improvement
4 102 (28.73%) Change Management
5 99 (27.89%) Service Management
6 83 (23.38%) Incident Management
6 83 (23.38%) Stakeholder Management
7 81 (22.82%) Agile
8 69 (19.44%) Root Cause Analysis
9 65 (18.31%) DevOps
9 65 (18.31%) Problem-Solving
10 63 (17.75%) Service Delivery
11 50 (14.08%) CI/CD
12 46 (12.96%) Decision-Making
13 37 (10.42%) Runbook
14 35 (9.86%) Migration
15 34 (9.58%) Stakeholder Engagement
16 33 (9.30%) Customer Service
16 33 (9.30%) Infrastructure Engineering
17 30 (8.45%) Incident Response
Programming Languages
1 47 (13.24%) Python
2 42 (11.83%) PowerShell
2 42 (11.83%) SQL
3 29 (8.17%) Java
4 25 (7.04%) Bash
5 14 (3.94%) JavaScript
6 12 (3.38%) C#
7 6 (1.69%) T-SQL
8 5 (1.41%) JCL
8 5 (1.41%) PL/SQL
9 4 (1.13%) Go
10 3 (0.85%) VBScript
11 2 (0.56%) Bicep
11 2 (0.56%) Perl
11 2 (0.56%) PHP
11 2 (0.56%) REXX
11 2 (0.56%) Shell Script
12 1 (0.28%) Apex Code
12 1 (0.28%) Scala
12 1 (0.28%) TypeScript
Qualifications
1 113 (31.83%) Security Cleared
2 83 (23.38%) SC Cleared
3 36 (10.14%) Degree
4 26 (7.32%) DV Cleared
5 14 (3.94%) ITIL Certification
6 12 (3.38%) BPSS Clearance
7 11 (3.10%) SAFe Agilist
8 9 (2.54%) AWS Certified Cloud Practitioner
8 9 (2.54%) Computer Science Degree
9 8 (2.25%) Cisco Certification
9 8 (2.25%) ITIL Foundation Certificate
10 7 (1.97%) CCNA
10 7 (1.97%) Microsoft Certification
11 6 (1.69%) CISSP
11 6 (1.69%) MCSE
11 6 (1.69%) PMI Certification
12 5 (1.41%) PMP
12 5 (1.41%) VMware Certified Professional (VCP)
13 4 (1.13%) CCNP
13 4 (1.13%) RHCA
Quality Assurance & Compliance
1 57 (16.06%) SLA
2 14 (3.94%) ISO/IEC 27001
3 13 (3.66%) Data Quality
4 7 (1.97%) Cyber Essentials
4 7 (1.97%) GDPR
4 7 (1.97%) PCI DSS
5 6 (1.69%) NIST
6 5 (1.41%) GRC
7 4 (1.13%) COBIT
7 4 (1.13%) QA
8 3 (0.85%) Actionable Recommendations
9 2 (0.56%) ISO/IEC 20000
9 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.28%) Accessibility
10 1 (0.28%) Disclosure Scotland
10 1 (0.28%) ISO 22301
10 1 (0.28%) NCSC
10 1 (0.28%) Sarbanes-Oxley
10 1 (0.28%) SOC 2
10 1 (0.28%) WCAG
System Software
1 72 (20.28%) Active Directory
2 27 (7.61%) VMware Infrastructure
3 21 (5.92%) Docker
4 17 (4.79%) NFS
5 12 (3.38%) Hyper-V
6 11 (3.10%) VMware ESXi
7 7 (1.97%) vSphere
8 5 (1.41%) Time Sharing Option
9 4 (1.13%) Virtual Machines
10 3 (0.85%) Firmware
10 3 (0.85%) Virtual Desktop
10 3 (0.85%) VMware NSX
11 2 (0.56%) Oracle RAC
11 2 (0.56%) UAG
11 2 (0.56%) VMware Workstation
11 2 (0.56%) XenApp
11 2 (0.56%) XenDesktop
12 1 (0.28%) ACF2
12 1 (0.28%) Active Directory Lightweight Directory Services
12 1 (0.28%) RACF
Systems Management
1 25 (7.04%) Terraform
2 22 (6.20%) Microsoft Intune
3 19 (5.35%) Kubernetes
3 19 (5.35%) SCCM
4 15 (4.23%) Ansible
5 11 (3.10%) vCenter Server
6 8 (2.25%) Grafana
7 7 (1.97%) SCOM
8 6 (1.69%) Prometheus
8 6 (1.69%) Red Hat Satellite
9 5 (1.41%) Podman
9 5 (1.41%) Tivoli Storage Manager
10 4 (1.13%) CA Single Sign-On
10 4 (1.13%) Cisco Prime
10 4 (1.13%) Istio
11 3 (0.85%) Rancher
12 2 (0.56%) Active Directory Federation Services
12 2 (0.56%) Avamar
12 2 (0.56%) CASB
12 2 (0.56%) Single Sign-On
Vendors
1 82 (23.10%) ServiceNow
2 72 (20.28%) Microsoft
3 37 (10.42%) VMware
4 25 (7.04%) Cisco
5 22 (6.20%) Oracle
6 19 (5.35%) Remedy
7 14 (3.94%) Broadcom
8 12 (3.38%) Splunk
9 11 (3.10%) IBM
9 11 (3.10%) SAP
10 10 (2.82%) HP
10 10 (2.82%) Salesforce
11 9 (2.54%) Red Hat
12 8 (2.25%) Citrix
12 8 (2.25%) Denodo
12 8 (2.25%) Dynatrace
12 8 (2.25%) SolarWinds
13 7 (1.97%) Brocade
13 7 (1.97%) Dell
13 7 (1.97%) Sybase