Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 18 February 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Feb 2026
Same period 2025 Same period 2024
Rank 327 273 253
Rank change year-on-year -54 -20 +2
Contract jobs citing Problem Management 301 275 422
As % of all contract jobs in the UK 0.74% 0.90% 0.95%
As % of the Processes & Methodologies category 0.85% 1.00% 1.09%
Number of daily rates quoted 196 158 229
10th Percentile £263 £259 £300
25th Percentile £360 £413 £385
Median daily rate (50th Percentile) £475 £471 £475
Median % change year-on-year +0.85% -0.84% +0.42%
75th Percentile £575 £585 £587
90th Percentile £638 £650 £626
UK excluding London median daily rate £496 £450 £465
% change year-on-year +10.22% -3.22% +3.33%
Number of hourly rates quoted 20 9 60
10th Percentile £15.50 £35.25 £13.29
25th Percentile £17.94 £55.87 -
Median hourly rate £20.40 £56.75 £14.16
Median % change year-on-year -64.06% +300.74% -27.38%
75th Percentile £21.84 £68.75 £25.00
90th Percentile £26.11 £70.00 £29.45
UK excluding London median hourly rate £20.00 £60.87 £14.16
% change year-on-year -67.14% +329.89% -17.87%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 35,252 27,502 38,622
As % of all contract IT jobs advertised in the UK 86.92% 89.66% 87.04%
Number of daily rates quoted 22,364 16,881 25,241
10th Percentile £310 £306 £300
25th Percentile £410 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £720 £738 £738
UK excluding London median daily rate £480 £490 £500
% change year-on-year -2.04% -2.00% -
Number of hourly rates quoted 2,119 838 2,150
10th Percentile £14.53 £15.62 £13.29
25th Percentile £17.87 £21.05 £16.25
Median hourly rate £25.15 £32.50 £35.00
Median % change year-on-year -22.62% -7.14% -
75th Percentile £60.00 £63.75 £60.75
90th Percentile £70.00 £75.08 £72.97
UK excluding London median hourly rate £25.15 £30.78 £35.00
% change year-on-year -18.29% -12.06% +6.22%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 18 February 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 18 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -57 256 £500 +5.82% 90
UK excluding London -46 186 £496 +10.22% 82
Work from Home +7 97 £458 +1.67% 35
London -52 84 £500 - 21
North of England -53 52 £465 +3.33% 14
Midlands -21 45 £388 +4.73% 18
South East -16 39 £350 -21.79% 25
West Midlands -21 38 £363 -2.03% 11
South West -16 33 £575 +4.55% 13
Yorkshire -33 26 £550 +22.22% 7
North West -41 26 £358 -20.44% 4
Scotland +13 16 £525 +16.02% 4
East Midlands - 7 £413 - 7
Northern Ireland - 5 £375 -
East of England -47 4 £275 -38.89% 9

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 35 (11.63%) SharePoint
2 20 (6.64%) Confluence
2 20 (6.64%) Microsoft Exchange
3 12 (3.99%) Skype for Business
4 9 (2.99%) SAS
5 6 (1.99%) Exchange Server 2013
6 5 (1.66%) Mattermost
7 4 (1.33%) Apache
8 2 (0.66%) ArcGIS
8 2 (0.66%) Oracle Self-Service HR
8 2 (0.66%) Oracle Spatial
8 2 (0.66%) Oracle Workflow
9 1 (0.33%) Adobe Experience Manager
9 1 (0.33%) CICS
9 1 (0.33%) CMS
9 1 (0.33%) Headless CMS
9 1 (0.33%) IIS
9 1 (0.33%) iPlanet
9 1 (0.33%) WebSphere
9 1 (0.33%) WebSphere Application Server
Applications
1 26 (8.64%) Microsoft Office
2 9 (2.99%) Microsoft Excel
3 8 (2.66%) Microsoft PowerPoint
3 8 (2.66%) MS Visio
4 1 (0.33%) AutoCAD
Business Applications
1 20 (6.64%) Remedy ITSM
2 3 (1.00%) Oracle Cash Management
2 3 (1.00%) Oracle Payables
2 3 (1.00%) Oracle Receivables
2 3 (1.00%) ResourceLink
3 2 (0.66%) Oracle Assets
3 2 (0.66%) Oracle Procure-to-Pay
3 2 (0.66%) SAP S/4HANA
4 1 (0.33%) assyst
4 1 (0.33%) Dynamics CRM
4 1 (0.33%) ION MarketView
4 1 (0.33%) Oracle General Ledger
4 1 (0.33%) SAP ERP
4 1 (0.33%) Veritas eDiscovery
Cloud Services
1 60 (19.93%) Azure
2 54 (17.94%) Microsoft 365
3 29 (9.63%) Entra ID
4 27 (8.97%) OneDrive
5 25 (8.31%) AWS
6 15 (4.98%) Microsoft Copilot
7 13 (4.32%) Power Platform
8 12 (3.99%) GCP
9 10 (3.32%) Azure DevOps
9 10 (3.32%) Datadog
9 10 (3.32%) SaaS
10 8 (2.66%) GitHub
11 6 (1.99%) Azure Functions
11 6 (1.99%) PaaS
11 6 (1.99%) Power Automate
11 6 (1.99%) Serverless
12 4 (1.33%) AWS CloudFormation
12 4 (1.33%) Azure AKS
12 4 (1.33%) GitHub Actions
13 3 (1.00%) PowerApps
Communications & Networking
1 21 (6.98%) DNS
2 18 (5.98%) Firewall
3 16 (5.32%) VPN
4 15 (4.98%) Skype
5 14 (4.65%) TCP/IP
6 10 (3.32%) WAN
7 9 (2.99%) DHCP
7 9 (2.99%) Network Security
8 8 (2.66%) LAN
8 8 (2.66%) Unified Communications
9 7 (2.33%) SAN
9 7 (2.33%) SD-WAN
10 6 (1.99%) Internet
10 6 (1.99%) NetScaler
11 5 (1.66%) Broadband
11 5 (1.66%) Cisco Nexus
11 5 (1.66%) MPLS
11 5 (1.66%) Wi-Fi
11 5 (1.66%) Wireless
12 3 (1.00%) SSH
Database & Business Intelligence
1 12 (3.99%) PostgreSQL
2 11 (3.65%) Data Warehouse
3 10 (3.32%) Metadata
3 10 (3.32%) Metadata Repository
4 8 (2.66%) Oracle Database
5 6 (1.99%) Power BI
6 4 (1.33%) MongoDB
7 3 (1.00%) Oracle BI Publisher
7 3 (1.00%) Oracle Reports
7 3 (1.00%) Relational Database
8 2 (0.66%) Azure SQL Database
8 2 (0.66%) Oracle ODI
8 2 (0.66%) SAS Enterprise Guide
8 2 (0.66%) SQL Server
8 2 (0.66%) SQL Server Integration Services
9 1 (0.33%) Amazon RDS
9 1 (0.33%) Amazon Redshift
9 1 (0.33%) Data Lake
9 1 (0.33%) Flink
9 1 (0.33%) Spatial Data
Development Applications
1 35 (11.63%) JIRA
2 13 (4.32%) Git
3 6 (1.99%) Jenkins
4 5 (1.66%) GitLab
5 4 (1.33%) Liquibase
6 3 (1.00%) CircleCI
6 3 (1.00%) JUnit
6 3 (1.00%) Mockito
7 2 (0.66%) MSI
8 1 (0.33%) Bitbucket Server
8 1 (0.33%) CA Release Automation
8 1 (0.33%) Cypress.io
8 1 (0.33%) Maven
8 1 (0.33%) Sonatype Nexus
General
1 104 (34.55%) Social Skills
2 73 (24.25%) Finance
3 47 (15.61%) Analytical Skills
4 32 (10.63%) Public Sector
5 26 (8.64%) Banking
6 15 (4.98%) Documentation Skills
7 12 (3.99%) Law
7 12 (3.99%) Legal
7 12 (3.99%) Retail
8 10 (3.32%) Manufacturing
9 9 (2.99%) Organisational Skills
9 9 (2.99%) Telecoms
10 5 (1.66%) Military
11 4 (1.33%) Financial Institution
12 3 (1.00%) General Ledger
12 3 (1.00%) Local Government
12 3 (1.00%) Marketing
13 2 (0.66%) Electronics
13 2 (0.66%) Investment Banking
13 2 (0.66%) Publishing
Job Titles
1 63 (20.93%) Analyst
2 37 (12.29%) Support Analyst
3 34 (11.30%) Service Manager
4 28 (9.30%) IT Support
5 26 (8.64%) Architect
6 21 (6.98%) Lead
7 17 (5.65%) Consultant
8 16 (5.32%) Senior
9 14 (4.65%) Operational Support Analyst
9 14 (4.65%) Operations Analyst
9 14 (4.65%) Operations Support Analyst
9 14 (4.65%) Support Engineer
10 13 (4.32%) Developer
10 13 (4.32%) IT Analyst
10 13 (4.32%) Service Analyst
11 12 (3.99%) Incident Manager
11 12 (3.99%) IT Support Analyst
12 10 (3.32%) Data Architect
12 10 (3.32%) Service Desk Analyst
13 8 (2.66%) Administrator
Libraries, Frameworks & Software Standards
1 14 (4.65%) REST
2 11 (3.65%) Microsoft Graph
3 10 (3.32%) Middleware
4 7 (2.33%) Kafka
5 5 (1.66%) .NET
5 5 (1.66%) Oracle Fusion
6 3 (1.00%) ActiveMQ
6 3 (1.00%) ARM Templates
6 3 (1.00%) RESTful
6 3 (1.00%) Spring
6 3 (1.00%) Web Services
6 3 (1.00%) WireMock
7 2 (0.66%) .NET Framework
7 2 (0.66%) ADO
7 2 (0.66%) AngularJS
7 2 (0.66%) CSS
7 2 (0.66%) LDAP
7 2 (0.66%) Spring Boot
7 2 (0.66%) XML
7 2 (0.66%) XMPP
Miscellaneous
1 16 (5.32%) CMDB
2 15 (4.98%) Enterprise Software
2 15 (4.98%) Management Information System
3 11 (3.65%) Cloud Native
3 11 (3.65%) Onboarding
4 10 (3.32%) Video Conferencing
5 9 (2.99%) Data Centre
6 7 (2.33%) Self-Motivation
7 6 (1.99%) Private Cloud
8 5 (1.66%) Analytical Mindset
8 5 (1.66%) Low-Code
8 5 (1.66%) PKI
8 5 (1.66%) Security Posture
8 5 (1.66%) Team-Oriented Environment
9 4 (1.33%) Hybrid Cloud
9 4 (1.33%) Mainframe
10 3 (1.00%) Driving Licence
10 3 (1.00%) Product Ownership
10 3 (1.00%) Tandem
10 3 (1.00%) Virtual Team
Operating Systems
1 56 (18.60%) Windows
2 34 (11.30%) Linux
3 15 (4.98%) Windows 10
4 13 (4.32%) Unix
5 12 (3.99%) Windows Server
6 9 (2.99%) Red Hat Enterprise Linux
7 8 (2.66%) Ubuntu
8 7 (2.33%) Android
9 4 (1.33%) Apple iOS
9 4 (1.33%) zOS
10 3 (1.00%) CentOS
10 3 (1.00%) Windows Server 2012
11 2 (0.66%) Debian
11 2 (0.66%) VMS
12 1 (0.33%) Windows 7
12 1 (0.33%) Windows XP
Processes & Methodologies
1 161 (53.49%) ITIL
2 88 (29.24%) Change Management
3 85 (28.24%) Service Management
4 84 (27.91%) ITSM
5 70 (23.26%) Root Cause Analysis
6 67 (22.26%) Problem-Solving
7 65 (21.59%) Incident Management
8 52 (17.28%) Service Delivery
9 45 (14.95%) Stakeholder Management
10 44 (14.62%) Agile
10 44 (14.62%) Continuous Improvement
10 44 (14.62%) DevOps
11 35 (11.63%) Observability
12 30 (9.97%) Customer Service
13 29 (9.63%) Mentoring
14 25 (8.31%) Cybersecurity
15 24 (7.97%) Business Intelligence
16 23 (7.64%) CI/CD
16 23 (7.64%) Disaster Recovery
17 22 (7.31%) Incident Response
Programming Languages
1 60 (19.93%) PowerShell
2 38 (12.62%) SQL
3 21 (6.98%) Python
4 14 (4.65%) Java
5 13 (4.32%) Bash
6 8 (2.66%) Shell Script
7 5 (1.66%) C#
8 4 (1.33%) JavaScript
8 4 (1.33%) PL/SQL
9 3 (1.00%) Go
10 1 (0.33%) CLIST
10 1 (0.33%) Groovy
10 1 (0.33%) JCL
10 1 (0.33%) Kusto Query Language
10 1 (0.33%) REXX
10 1 (0.33%) TypeScript
10 1 (0.33%) VBA
Qualifications
1 107 (35.55%) Security Cleared
2 86 (28.57%) SC Cleared
3 40 (13.29%) Degree
4 21 (6.98%) DV Cleared
5 17 (5.65%) ITIL Certification
6 12 (3.99%) Microsoft Certification
7 8 (2.66%) ITIL Foundation Certificate
8 7 (2.33%) A+ Certification
8 7 (2.33%) Computer Science Degree
9 5 (1.66%) BPSS Clearance
9 5 (1.66%) MCDST
9 5 (1.66%) Microsoft Certified Professional
10 4 (1.33%) Azure Certification
10 4 (1.33%) MCSE
10 4 (1.33%) PMP
11 3 (1.00%) CCNP
11 3 (1.00%) Cisco Certification
12 2 (0.66%) AWS Certification
12 2 (0.66%) Master's Degree
12 2 (0.66%) PMI Certification
Quality Assurance & Compliance
1 30 (9.97%) SLA
2 7 (2.33%) QA
3 6 (1.99%) GDPR
4 5 (1.66%) Data Quality
4 5 (1.66%) ISO/IEC 27001
5 3 (1.00%) GRC
5 3 (1.00%) Sarbanes-Oxley
6 2 (0.66%) Accessibility
6 2 (0.66%) ISO 22301
6 2 (0.66%) NIST
7 1 (0.33%) HMG Security Policy Framework
7 1 (0.33%) PCI DSS
System Software
1 69 (22.92%) Active Directory
2 18 (5.98%) Docker
3 5 (1.66%) Virtual Desktop
4 2 (0.66%) VMware Infrastructure
5 1 (0.33%) Time Sharing Option
5 1 (0.33%) Tivoli Directory Server
5 1 (0.33%) XenApp
5 1 (0.33%) XenDesktop
Systems Management
1 27 (8.97%) SCCM
2 23 (7.64%) Microsoft Intune
3 19 (6.31%) Kubernetes
4 14 (4.65%) Grafana
5 12 (3.99%) HP SiteScope
5 12 (3.99%) SCOM
6 9 (2.99%) Prometheus
6 9 (2.99%) Terraform
7 7 (2.33%) Ansible
8 5 (1.66%) Cisco Prime
8 5 (1.66%) EMC NetWorker
8 5 (1.66%) EMC VPLEX
9 4 (1.33%) Active Directory Federation Services
10 3 (1.00%) Single Sign-On
10 3 (1.00%) WSUS
11 2 (0.66%) CA Single Sign-On
12 1 (0.33%) CA Endevor
12 1 (0.33%) CA Wily
12 1 (0.33%) OMEGAMON
12 1 (0.33%) Tivoli
Vendors
1 94 (31.23%) Microsoft
2 44 (14.62%) ServiceNow
3 30 (9.97%) Remedy
4 26 (8.64%) Cisco
4 26 (8.64%) Splunk
5 23 (7.64%) Oracle
6 16 (5.32%) Red Hat
7 11 (3.65%) AppDynamics
7 11 (3.65%) Dell
8 9 (2.99%) VMware
9 8 (2.66%) Atlassian
9 8 (2.66%) BMC
10 7 (2.33%) Dynatrace
10 7 (2.33%) IBM
11 6 (1.99%) Aruba
11 6 (1.99%) Citrix
11 6 (1.99%) NVIDIA
12 5 (1.66%) Brocade
12 5 (1.66%) Fortinet
12 5 (1.66%) Isilon