Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 19 March 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Mar 2026
Same period 2025 Same period 2024
Rank 330 256 236
Rank change year-on-year -74 -20 +18
Contract jobs citing Problem Management 310 301 440
As % of all contract jobs in the UK 0.72% 1.03% 0.99%
As % of the Processes & Methodologies category 0.83% 1.14% 1.14%
Number of daily rates quoted 212 172 246
10th Percentile £276 £274 £306
25th Percentile £400 £404 £400
Median daily rate (50th Percentile) £475 £454 £475
Median % change year-on-year +4.63% -4.42% +0.21%
75th Percentile £576 £576 £547
90th Percentile £640 £650 £604
UK excluding London median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +5.56%
Number of hourly rates quoted 19 11 57
10th Percentile £16.80 £23.50 £13.29
25th Percentile £18.75 £33.75 -
Median hourly rate £20.79 £45.00 £14.16
Median % change year-on-year -53.80% +217.80% -22.92%
75th Percentile £23.56 £68.13 £25.00
90th Percentile £26.70 £70.00 £26.80
UK excluding London median hourly rate £20.79 £56.75 £14.16
% change year-on-year -63.36% +300.74% -17.13%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,265 26,485 38,452
As % of all contract IT jobs advertised in the UK 85.97% 90.43% 86.57%
Number of daily rates quoted 23,631 17,037 25,025
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £610 £638 £638
90th Percentile £723 £744 £745
UK excluding London median daily rate £480 £490 £500
% change year-on-year -2.04% -2.00% -
Number of hourly rates quoted 2,203 922 2,327
10th Percentile £14.97 £15.25 £13.00
25th Percentile £18.50 £21.00 £16.00
Median hourly rate £30.00 £32.50 £32.12
Median % change year-on-year -7.69% +1.20% -8.24%
75th Percentile £65.00 £64.52 £57.50
90th Percentile £75.00 £77.50 £70.20
UK excluding London median hourly rate £27.50 £31.76 £30.91
% change year-on-year -13.41% +2.74% -11.68%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 19 March 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 19 March 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 19 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -77 274 £475 +1.82% 94
UK excluding London -76 177 £475 +5.56% 74
London -45 107 £500 - 22
Work from Home -12 88 £464 +7.85% 31
Midlands -37 49 £444 -15.40% 23
North of England -84 47 £475 +15.64% 15
West Midlands -33 44 £463 -11.82% 19
South East -37 35 £370 -17.78% 28
South West -12 34 £575 +6.98% 3
Yorkshire -38 31 £525 +35.31% 5
North West -61 16 £358 -20.44% 10
Scotland +1 14 £513 +12.64%
East of England -39 5 £275 -39.99% 7
East Midlands - 5 £413 - 4
Northern Ireland - 1 - - 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (8.39%) Confluence
2 23 (7.42%) SharePoint
3 13 (4.19%) Microsoft Exchange
4 9 (2.90%) SAS
5 5 (1.61%) Apache
6 4 (1.29%) Adobe Experience Manager
6 4 (1.29%) Oracle Self-Service HR
7 3 (0.97%) Oracle Workflow
8 2 (0.65%) ArcGIS
8 2 (0.65%) Oracle Spatial
9 1 (0.32%) CICS
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) IIS
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 8 (2.58%) Microsoft Office
2 2 (0.65%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 10 (3.23%) Remedy ITSM
2 4 (1.29%) Oracle Cash Management
2 4 (1.29%) Oracle Payables
2 4 (1.29%) Oracle Receivables
3 3 (0.97%) Oracle Assets
3 3 (0.97%) Oracle Procure-to-Pay
3 3 (0.97%) ResourceLink
3 3 (0.97%) SAP S/4HANA
4 2 (0.65%) NetSuite
4 2 (0.65%) Oracle General Ledger
5 1 (0.32%) assyst
5 1 (0.32%) ION MarketView
5 1 (0.32%) SAP ERP
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 65 (20.97%) Azure
2 43 (13.87%) Microsoft 365
3 37 (11.94%) Entra ID
4 32 (10.32%) AWS
5 20 (6.45%) Azure DevOps
6 16 (5.16%) GCP
7 15 (4.84%) GitHub
7 15 (4.84%) Microsoft Copilot
8 13 (4.19%) OneDrive
9 11 (3.55%) GitHub Actions
9 11 (3.55%) Power Platform
10 10 (3.23%) Datadog
11 8 (2.58%) Serverless
12 7 (2.26%) AWS CloudFormation
13 6 (1.94%) Amazon CloudWatch
13 6 (1.94%) IaaS
14 5 (1.61%) Azure Functions
14 5 (1.61%) Power Automate
14 5 (1.61%) SaaS
14 5 (1.61%) Snowflake
Communications & Networking
1 28 (9.03%) Firewall
2 16 (5.16%) DNS
3 15 (4.84%) VPN
4 12 (3.87%) Network Security
4 12 (3.87%) TCP/IP
5 11 (3.55%) WAN
6 10 (3.23%) LAN
7 8 (2.58%) MPLS
7 8 (2.58%) SD-WAN
8 6 (1.94%) Broadband
8 6 (1.94%) Cisco Nexus
8 6 (1.94%) DHCP
8 6 (1.94%) NetScaler
8 6 (1.94%) Wi-Fi
9 5 (1.61%) SAN
9 5 (1.61%) Wireless
10 3 (0.97%) Cisco IOS
10 3 (0.97%) Internet
10 3 (0.97%) SSH
10 3 (0.97%) Unified Communications
Database & Business Intelligence
1 13 (4.19%) Data Warehouse
2 12 (3.87%) PostgreSQL
3 10 (3.23%) Metadata
3 10 (3.23%) Metadata Repository
4 8 (2.58%) Power BI
5 7 (2.26%) Oracle Database
6 6 (1.94%) MySQL
7 5 (1.61%) Relational Database
7 5 (1.61%) SQL Server
8 4 (1.29%) MongoDB
8 4 (1.29%) Oracle BI Publisher
8 4 (1.29%) SAP HANA
8 4 (1.29%) SQL Server Integration Services
9 2 (0.65%) Azure SQL Database
9 2 (0.65%) Oracle ODI
9 2 (0.65%) Oracle Reports
9 2 (0.65%) SAS Enterprise Guide
9 2 (0.65%) Tableau
10 1 (0.32%) SQL Server Reporting Services
10 1 (0.32%) Sybase ASE
Development Applications
1 55 (17.74%) JIRA
2 16 (5.16%) Git
3 10 (3.23%) Jenkins
4 8 (2.58%) GitLab
5 4 (1.29%) Bitbucket
5 4 (1.29%) Liquibase
5 4 (1.29%) Maven
6 3 (0.97%) CircleCI
6 3 (0.97%) Jaeger
6 3 (0.97%) JUnit
6 3 (0.97%) Mockito
7 1 (0.32%) Artifactory
7 1 (0.32%) Cypress.io
7 1 (0.32%) Introscope
7 1 (0.32%) MSI
General
1 96 (30.97%) Social Skills
2 78 (25.16%) Finance
3 40 (12.90%) Analytical Skills
4 30 (9.68%) Public Sector
5 29 (9.35%) Banking
6 14 (4.52%) Documentation Skills
6 14 (4.52%) Legal
6 14 (4.52%) Retail
7 13 (4.19%) Law
8 7 (2.26%) Telecoms
9 6 (1.94%) Manufacturing
9 6 (1.94%) Military
10 5 (1.61%) Organisational Skills
11 4 (1.29%) Financial Institution
11 4 (1.29%) General Ledger
11 4 (1.29%) Local Government
12 2 (0.65%) Publishing
13 1 (0.32%) Games
13 1 (0.32%) International Banking
13 1 (0.32%) Investment Banking
Job Titles
1 38 (12.26%) Analyst
1 38 (12.26%) Service Manager
2 27 (8.71%) IT Support
3 26 (8.39%) Architect
4 22 (7.10%) Lead
5 21 (6.77%) Senior
6 19 (6.13%) Consultant
7 18 (5.81%) Support Engineer
8 16 (5.16%) Developer
9 14 (4.52%) IT Engineer
9 14 (4.52%) Support Analyst
10 12 (3.87%) IT Support Engineer
10 12 (3.87%) Service Analyst
11 11 (3.55%) Delivery Manager
12 10 (3.23%) Data Architect
13 9 (2.90%) Incident Manager
13 9 (2.90%) Network Engineer
13 9 (2.90%) Service Desk Analyst
14 8 (2.58%) 2nd Line Support
14 8 (2.58%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 18 (5.81%) REST
2 12 (3.87%) Middleware
3 11 (3.55%) Microsoft Graph
4 7 (2.26%) .NET
4 7 (2.26%) Kafka
5 6 (1.94%) Spring
6 5 (1.61%) AngularJS
6 5 (1.61%) CSS
6 5 (1.61%) Web Services
7 4 (1.29%) Bootstrap
7 4 (1.29%) J2EE
7 4 (1.29%) jQuery
7 4 (1.29%) Oracle Fusion
7 4 (1.29%) SAP Basis
7 4 (1.29%) Sass
7 4 (1.29%) Spring MVC
8 3 (0.97%) ActiveMQ
8 3 (0.97%) Loki
8 3 (0.97%) RESTful
8 3 (0.97%) XML
Miscellaneous
1 18 (5.81%) CMDB
2 17 (5.48%) Management Information System
3 14 (4.52%) Data Centre
4 12 (3.87%) Cloud Native
4 12 (3.87%) Onboarding
5 10 (3.23%) Product Ownership
5 10 (3.23%) Security Posture
6 9 (2.90%) Enterprise Software
7 8 (2.58%) Hybrid Cloud
8 6 (1.94%) Private Cloud
9 5 (1.61%) Analytical Mindset
9 5 (1.61%) Data Protection Act
9 5 (1.61%) PKI
9 5 (1.61%) Replication
10 4 (1.29%) Mainframe
10 4 (1.29%) Video Conferencing
11 3 (0.97%) Clustering
11 3 (0.97%) Distributed Systems
11 3 (0.97%) Self-Motivation
11 3 (0.97%) Tandem
Operating Systems
1 61 (19.68%) Windows
2 44 (14.19%) Linux
3 19 (6.13%) Unix
4 15 (4.84%) Windows Server
5 12 (3.87%) Windows 10
6 9 (2.90%) Ubuntu
7 8 (2.58%) Red Hat Enterprise Linux
8 7 (2.26%) zOS
9 5 (1.61%) Android
10 4 (1.29%) Windows Server 2012
11 3 (0.97%) CentOS
12 2 (0.65%) Apple iOS
12 2 (0.65%) Debian
12 2 (0.65%) VMS
13 1 (0.32%) AIX
13 1 (0.32%) Windows 7
13 1 (0.32%) Windows XP
Processes & Methodologies
1 154 (49.68%) ITIL
2 98 (31.61%) Change Management
3 88 (28.39%) Service Management
4 79 (25.48%) Root Cause Analysis
5 78 (25.16%) ITSM
6 72 (23.23%) Incident Management
7 63 (20.32%) DevOps
8 55 (17.74%) Agile
8 55 (17.74%) Continuous Improvement
9 54 (17.42%) Problem-Solving
10 48 (15.48%) Stakeholder Management
11 45 (14.52%) Service Delivery
12 40 (12.90%) Observability
13 38 (12.26%) CI/CD
14 27 (8.71%) Incident Response
15 24 (7.74%) Customer Service
15 24 (7.74%) Cybersecurity
16 23 (7.42%) Data Modelling
17 22 (7.10%) Data Protection
17 22 (7.10%) Mentoring
Programming Languages
1 51 (16.45%) PowerShell
2 38 (12.26%) SQL
3 28 (9.03%) Python
4 18 (5.81%) Java
5 17 (5.48%) Bash
6 11 (3.55%) C#
7 8 (2.58%) Shell Script
8 6 (1.94%) Go
8 6 (1.94%) JavaScript
8 6 (1.94%) PL/SQL
9 3 (0.97%) JCL
10 2 (0.65%) Perl
10 2 (0.65%) PHP
11 1 (0.32%) CLIST
11 1 (0.32%) Jython
11 1 (0.32%) Korn
11 1 (0.32%) Kusto Query Language
11 1 (0.32%) REXX
11 1 (0.32%) TypeScript
Qualifications
1 107 (34.52%) Security Cleared
2 88 (28.39%) SC Cleared
3 32 (10.32%) Degree
4 26 (8.39%) DV Cleared
5 8 (2.58%) ITIL Foundation Certificate
6 7 (2.26%) Computer Science Degree
6 7 (2.26%) ITIL Certification
6 7 (2.26%) Microsoft Certification
7 5 (1.61%) A+ Certification
7 5 (1.61%) PMI Certification
8 4 (1.29%) Azure Certification
8 4 (1.29%) Master's Degree
8 4 (1.29%) MCSE
8 4 (1.29%) PMP
9 3 (0.97%) AWS Certified Cloud Practitioner
9 3 (0.97%) CCNP
9 3 (0.97%) Cisco Certification
9 3 (0.97%) SAFe Agilist
10 2 (0.65%) BPSS Clearance
11 1 (0.32%) AWS Certification
Quality Assurance & Compliance
1 39 (12.58%) SLA
2 10 (3.23%) GDPR
3 9 (2.90%) ISO/IEC 27001
4 7 (2.26%) Data Quality
4 7 (2.26%) QA
5 6 (1.94%) GRC
5 6 (1.94%) PCI DSS
6 4 (1.29%) NIST
6 4 (1.29%) Sarbanes-Oxley
7 2 (0.65%) Actionable Recommendations
7 2 (0.65%) Cyber Essentials
7 2 (0.65%) ISO 22301
7 2 (0.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.32%) Accessibility
8 1 (0.32%) COBIT
8 1 (0.32%) HMG Security Policy Framework
8 1 (0.32%) SOC 2
System Software
1 41 (13.23%) Active Directory
2 20 (6.45%) Docker
3 5 (1.61%) Virtual Desktop
3 5 (1.61%) VMware Infrastructure
4 3 (0.97%) Time Sharing Option
5 2 (0.65%) NFS
5 2 (0.65%) VMware Workstation
6 1 (0.32%) Hyper-V
6 1 (0.32%) Oracle RAC
6 1 (0.32%) Virtual Machines
6 1 (0.32%) XenApp
6 1 (0.32%) XenDesktop
Systems Management
1 22 (7.10%) Kubernetes
2 19 (6.13%) Grafana
3 17 (5.48%) Terraform
4 14 (4.52%) Microsoft Intune
4 14 (4.52%) SCCM
5 13 (4.19%) Prometheus
6 8 (2.58%) Ansible
7 6 (1.94%) Cisco Prime
8 4 (1.29%) Active Directory Federation Services
9 3 (0.97%) EMC NetWorker
9 3 (0.97%) Istio
9 3 (0.97%) Single Sign-On
9 3 (0.97%) WSUS
10 2 (0.65%) Avamar
10 2 (0.65%) CASB
10 2 (0.65%) NetBackup
10 2 (0.65%) PaperCut
10 2 (0.65%) Rancher
10 2 (0.65%) Tivoli Storage Manager
11 1 (0.32%) CA Single Sign-On
Vendors
1 64 (20.65%) Microsoft
2 55 (17.74%) ServiceNow
3 27 (8.71%) Oracle
4 18 (5.81%) Cisco
4 18 (5.81%) Remedy
5 14 (4.52%) Splunk
6 13 (4.19%) Red Hat
7 11 (3.55%) VMware
8 10 (3.23%) AppDynamics
9 9 (2.90%) Atlassian
9 9 (2.90%) Dell
9 9 (2.90%) IBM
9 9 (2.90%) SAP
10 8 (2.58%) BMC
10 8 (2.58%) Citrix
10 8 (2.58%) Dynatrace
11 7 (2.26%) Aruba
11 7 (2.26%) Fortinet
12 6 (1.94%) Palo Alto
12 6 (1.94%) SolarWinds