Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 12 May 2026, with comparisons to the same periods in the previous two years.

6 months to
12 May 2026
Same period 2025 Same period 2024
Rank 346 247 245
Rank change year-on-year -99 -2 +7
Contract jobs citing Problem Management 306 318 411
As % of all contract jobs in the UK 0.64% 1.09% 0.96%
As % of the Processes & Methodologies category 0.76% 1.20% 1.11%
Number of daily rates quoted 200 197 244
10th Percentile £275 £300 £304
25th Percentile £400 £375 £400
Median daily rate (50th Percentile) £475 £450 £465
Median % change year-on-year +5.56% -3.22% -5.11%
75th Percentile £579 £538 £513
90th Percentile £670 £600 £600
UK excluding London median daily rate £463 £432 £475
% change year-on-year +7.06% -9.05% +5.56%
Number of hourly rates quoted 14 7 45
10th Percentile - £20.84 £13.29
25th Percentile £18.75 £23.50 £14.16
Median hourly rate £26.11 £37.50 £22.50
Median % change year-on-year -30.37% +66.67% +64.71%
75th Percentile £48.51 £45.44 £25.00
90th Percentile £67.84 £56.50 £34.95
UK excluding London median hourly rate £63.14 £24.00 £22.50
% change year-on-year +163.06% +6.67% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 40,059 26,552 37,102
As % of all contract IT jobs advertised in the UK 84.33% 90.94% 86.27%
Number of daily rates quoted 25,139 17,089 23,891
10th Percentile £321 £306 £300
25th Percentile £413 £410 £413
Median daily rate (50th Percentile) £505 £519 £525
Median % change year-on-year -2.69% -1.24% -4.55%
75th Percentile £613 £630 £638
90th Percentile £725 £745 £750
UK excluding London median daily rate £492 £478 £500
% change year-on-year +2.93% -4.40% -
Number of hourly rates quoted 2,402 1,086 2,440
10th Percentile £14.97 £14.42 £12.75
25th Percentile £19.87 £18.50 £16.00
Median hourly rate £42.40 £28.75 £36.50
Median % change year-on-year +47.48% -21.23% +0.29%
75th Percentile £67.25 £60.50 £60.00
90th Percentile £80.00 £75.00 £72.50
UK excluding London median hourly rate £45.00 £26.50 £38.00
% change year-on-year +69.81% -30.26% +8.57%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 12 May 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 12 May 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 12 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -95 280 £470 +4.44% 91
UK excluding London -107 177 £463 +7.06% 77
London -38 110 £500 - 25
Work from Home -36 90 £492 +14.42% 43
Midlands -25 55 £463 +2.10% 18
North of England -78 55 £463 +23.33% 18
West Midlands -37 52 £463 +2.10% 14
Yorkshire -40 36 £488 +30.00% 12
South West -33 27 £463 -5.13% 6
South East -47 27 £398 -11.67% 17
North West -61 18 £401 +0.12% 5
Scotland -15 16 £513 +15.17% 2
Wales -12 3 £750 +106.90% 4
East of England -45 3 £400 -12.71% 9
East Midlands - 3 £400 - 4
North East -18 1 £400 -4.99% 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.54%) SharePoint
2 14 (4.58%) Confluence
3 11 (3.59%) SAS
4 7 (2.29%) Microsoft Exchange
5 4 (1.31%) Adobe Experience Manager
5 4 (1.31%) Apache
5 4 (1.31%) IIS
5 4 (1.31%) Oracle Self-Service HR
6 3 (0.98%) Oracle Workflow
7 2 (0.65%) ArcGIS
7 2 (0.65%) Oracle Spatial
8 1 (0.33%) CMS
8 1 (0.33%) Headless CMS
8 1 (0.33%) IBM HTTP Server
8 1 (0.33%) NetWeaver
8 1 (0.33%) WebSphere
8 1 (0.33%) WebSphere Application Server
Applications
1 8 (2.61%) Microsoft Office
2 1 (0.33%) AutoCAD
2 1 (0.33%) Microsoft Excel
2 1 (0.33%) MS Visio
Business Applications
1 13 (4.25%) Remedy ITSM
2 4 (1.31%) Oracle Cash Management
2 4 (1.31%) Oracle Payables
2 4 (1.31%) Oracle Receivables
3 3 (0.98%) Oracle Assets
3 3 (0.98%) Oracle Procure-to-Pay
3 3 (0.98%) SAP S/4HANA
4 2 (0.65%) NetSuite
4 2 (0.65%) Oracle General Ledger
5 1 (0.33%) Veritas eDiscovery
Cloud Services
1 64 (20.92%) Azure
2 41 (13.40%) AWS
3 39 (12.75%) Entra ID
4 35 (11.44%) Microsoft 365
5 25 (8.17%) GitHub
6 21 (6.86%) Azure DevOps
7 17 (5.56%) GitHub Actions
8 16 (5.23%) GCP
9 15 (4.90%) Microsoft Copilot
10 13 (4.25%) Amazon CloudWatch
11 12 (3.92%) OneDrive
12 11 (3.59%) Serverless
13 10 (3.27%) AWS CloudFormation
13 10 (3.27%) Power Platform
13 10 (3.27%) Virtual Private Cloud
14 9 (2.94%) Amazon EC2
14 9 (2.94%) Amazon ECS
14 9 (2.94%) Amazon EKS
14 9 (2.94%) AWS Lambda
14 9 (2.94%) Datadog
Communications & Networking
1 30 (9.80%) Firewall
2 19 (6.21%) DNS
3 12 (3.92%) Network Security
3 12 (3.92%) TCP/IP
3 12 (3.92%) VPN
4 11 (3.59%) WAN
5 10 (3.27%) DHCP
5 10 (3.27%) LAN
6 8 (2.61%) MPLS
6 8 (2.61%) SD-WAN
7 6 (1.96%) Cisco Nexus
7 6 (1.96%) Wi-Fi
7 6 (1.96%) Wireless
8 5 (1.63%) SAN
9 4 (1.31%) Broadband
9 4 (1.31%) NetScaler
10 3 (0.98%) Internet
10 3 (0.98%) NAS
10 3 (0.98%) SSL
11 2 (0.65%) FTP
Database & Business Intelligence
1 10 (3.27%) Data Warehouse
1 10 (3.27%) Power BI
2 9 (2.94%) PostgreSQL
3 8 (2.61%) Metadata
3 8 (2.61%) Oracle Database
4 7 (2.29%) MySQL
4 7 (2.29%) SQL Server
5 6 (1.96%) Relational Database
6 5 (1.63%) Metadata Repository
6 5 (1.63%) SQL Server Integration Services
7 4 (1.31%) MongoDB
7 4 (1.31%) Oracle BI Publisher
7 4 (1.31%) SAP HANA
8 3 (0.98%) Data Lake
8 3 (0.98%) NoSQL
8 3 (0.98%) Oracle Reports
8 3 (0.98%) Pentaho
8 3 (0.98%) Tableau
9 2 (0.65%) Azure SQL Database
9 2 (0.65%) KDB
Development Applications
1 56 (18.30%) JIRA
2 17 (5.56%) Jenkins
3 16 (5.23%) Git
4 15 (4.90%) GitLab
5 10 (3.27%) Bitbucket
6 4 (1.31%) Jaeger
6 4 (1.31%) Maven
7 3 (0.98%) CircleCI
8 1 (0.33%) Artifactory
8 1 (0.33%) Cypress.io
8 1 (0.33%) Introscope
8 1 (0.33%) MSI
General
1 105 (34.31%) Social Skills
2 79 (25.82%) Finance
3 40 (13.07%) Public Sector
4 39 (12.75%) Analytical Skills
5 30 (9.80%) Banking
6 19 (6.21%) Legal
7 18 (5.88%) Law
8 10 (3.27%) Retail
9 8 (2.61%) Documentation Skills
10 6 (1.96%) Military
10 6 (1.96%) Telecoms
11 4 (1.31%) Financial Institution
11 4 (1.31%) General Ledger
11 4 (1.31%) Influencing Skills
11 4 (1.31%) Local Government
11 4 (1.31%) Organisational Skills
11 4 (1.31%) Police
12 2 (0.65%) Corporate Banking
12 2 (0.65%) Front Office
13 1 (0.33%) International Banking
Job Titles
1 37 (12.09%) Service Manager
2 29 (9.48%) Analyst
3 25 (8.17%) Architect
4 22 (7.19%) Senior
4 22 (7.19%) Support Engineer
5 19 (6.21%) IT Support
6 17 (5.56%) Lead
7 16 (5.23%) Administrator
8 15 (4.90%) IT Engineer
9 14 (4.58%) Consultant
9 14 (4.58%) Incident Manager
9 14 (4.58%) IT Support Engineer
10 12 (3.92%) Developer
11 11 (3.59%) Delivery Manager
11 11 (3.59%) Service Analyst
12 10 (3.27%) Network Engineer
12 10 (3.27%) Scrum Master
13 9 (2.94%) Infrastructure Engineer
13 9 (2.94%) Service Desk Analyst
13 9 (2.94%) Solutions Architect
Libraries, Frameworks & Software Standards
1 13 (4.25%) Middleware
2 11 (3.59%) Microsoft Graph
3 9 (2.94%) REST
4 7 (2.29%) .NET
4 7 (2.29%) AWS CDK
4 7 (2.29%) Spring
5 5 (1.63%) Kafka
5 5 (1.63%) Oracle Fusion
6 4 (1.31%) AngularJS
6 4 (1.31%) Bootstrap
6 4 (1.31%) CSS
6 4 (1.31%) J2EE
6 4 (1.31%) jQuery
6 4 (1.31%) Loki
6 4 (1.31%) OpenTelemetry
6 4 (1.31%) SAP Basis
6 4 (1.31%) Sass
6 4 (1.31%) Spring MVC
6 4 (1.31%) Web Services
7 3 (0.98%) XML
Miscellaneous
1 18 (5.88%) CMDB
2 17 (5.56%) Product Ownership
3 15 (4.90%) Data Centre
4 13 (4.25%) Cloud Native
5 12 (3.92%) Onboarding
6 11 (3.59%) Management Information System
6 11 (3.59%) Security Posture
7 8 (2.61%) Hybrid Cloud
8 7 (2.29%) Analytical Mindset
8 7 (2.29%) Clustering
8 7 (2.29%) Enterprise Software
8 7 (2.29%) Private Cloud
9 6 (1.96%) Data Protection Act
9 6 (1.96%) Distributed Systems
9 6 (1.96%) Mainframe
9 6 (1.96%) Replication
10 4 (1.31%) PKI
11 3 (0.98%) Autonomous Agent
11 3 (0.98%) Enterprise Storage
11 3 (0.98%) Self-Motivation
Operating Systems
1 56 (18.30%) Windows
2 53 (17.32%) Linux
3 21 (6.86%) Windows Server
4 20 (6.54%) Unix
5 9 (2.94%) Ubuntu
5 9 (2.94%) zOS
6 8 (2.61%) Red Hat Enterprise Linux
7 6 (1.96%) Windows 10
8 4 (1.31%) Windows Server 2012
9 2 (0.65%) Debian
9 2 (0.65%) Windows Server 2016
9 2 (0.65%) Windows Server 2019
10 1 (0.33%) AIX
10 1 (0.33%) Android
10 1 (0.33%) Apple iOS
10 1 (0.33%) Windows 7
10 1 (0.33%) Windows XP
Processes & Methodologies
1 145 (47.39%) ITIL
2 90 (29.41%) Change Management
3 83 (27.12%) Service Management
4 79 (25.82%) Root Cause Analysis
5 77 (25.16%) ITSM
6 73 (23.86%) Continuous Improvement
7 64 (20.92%) Incident Management
8 63 (20.59%) DevOps
9 59 (19.28%) Agile
10 52 (16.99%) Stakeholder Management
11 50 (16.34%) Service Delivery
12 49 (16.01%) CI/CD
12 49 (16.01%) Problem-Solving
13 41 (13.40%) Observability
14 33 (10.78%) Decision-Making
15 31 (10.13%) Incident Response
16 30 (9.80%) Infrastructure as Code
17 23 (7.52%) Scrum
18 22 (7.19%) Data Modelling
18 22 (7.19%) Stakeholder Engagement
Programming Languages
1 39 (12.75%) PowerShell
2 38 (12.42%) SQL
3 26 (8.50%) Python
4 21 (6.86%) Bash
5 19 (6.21%) Java
6 13 (4.25%) C#
7 8 (2.61%) PL/SQL
7 8 (2.61%) Shell Script
8 7 (2.29%) Go
8 7 (2.29%) JavaScript
9 4 (1.31%) JCL
10 2 (0.65%) Perl
10 2 (0.65%) PHP
10 2 (0.65%) TypeScript
11 1 (0.33%) Jython
11 1 (0.33%) Korn
11 1 (0.33%) Kusto Query Language
11 1 (0.33%) REXX
11 1 (0.33%) T-SQL
Qualifications
1 116 (37.91%) Security Cleared
2 95 (31.05%) SC Cleared
3 32 (10.46%) DV Cleared
4 17 (5.56%) Degree
5 10 (3.27%) ITIL Certification
6 9 (2.94%) SAFe Agilist
7 7 (2.29%) AWS Certified Cloud Practitioner
7 7 (2.29%) BPSS Clearance
7 7 (2.29%) Cisco Certification
8 6 (1.96%) CCNA
9 5 (1.63%) Microsoft Certification
10 4 (1.31%) CCNP
10 4 (1.31%) ITIL Foundation Certificate
10 4 (1.31%) Master's Degree
10 4 (1.31%) MCSE
11 3 (0.98%) Azure Certification
11 3 (0.98%) PMI Certification
11 3 (0.98%) RHCA
11 3 (0.98%) VMware Certified Professional (VCP)
12 2 (0.65%) PMP
Quality Assurance & Compliance
1 47 (15.36%) SLA
2 11 (3.59%) ISO/IEC 27001
3 8 (2.61%) Data Quality
3 8 (2.61%) GDPR
4 7 (2.29%) PCI DSS
5 6 (1.96%) Cyber Essentials
5 6 (1.96%) GRC
6 4 (1.31%) NIST
6 4 (1.31%) Sarbanes-Oxley
7 2 (0.65%) Actionable Recommendations
7 2 (0.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.33%) COBIT
8 1 (0.33%) Disclosure Scotland
8 1 (0.33%) ISO 22301
8 1 (0.33%) QA
8 1 (0.33%) SOC 2
System Software
1 43 (14.05%) Active Directory
2 27 (8.82%) Docker
3 15 (4.90%) VMware Infrastructure
4 8 (2.61%) Hyper-V
5 6 (1.96%) NFS
6 4 (1.31%) Time Sharing Option
7 3 (0.98%) Virtual Machines
7 3 (0.98%) XenApp
7 3 (0.98%) XenDesktop
8 2 (0.65%) Oracle RAC
8 2 (0.65%) Virtual Desktop
8 2 (0.65%) VMware Workstation
Systems Management
1 24 (7.84%) Kubernetes
2 23 (7.52%) Terraform
3 21 (6.86%) Grafana
4 16 (5.23%) Ansible
5 15 (4.90%) Prometheus
6 11 (3.59%) SCCM
7 9 (2.94%) Cisco Prime
8 8 (2.61%) Microsoft Intune
9 4 (1.31%) Istio
9 4 (1.31%) Podman
9 4 (1.31%) Tivoli Storage Manager
10 3 (0.98%) Active Directory Federation Services
10 3 (0.98%) Rancher
10 3 (0.98%) Single Sign-On
11 2 (0.65%) AirWatch
11 2 (0.65%) Avamar
11 2 (0.65%) CASB
11 2 (0.65%) Failover Clustering
11 2 (0.65%) NetBackup
11 2 (0.65%) PaperCut
Vendors
1 66 (21.57%) ServiceNow
2 44 (14.38%) Microsoft
3 30 (9.80%) Oracle
4 20 (6.54%) VMware
5 18 (5.88%) Cisco
5 18 (5.88%) Splunk
6 17 (5.56%) Remedy
7 10 (3.27%) AppDynamics
7 10 (3.27%) Dell
7 10 (3.27%) Dynatrace
7 10 (3.27%) Red Hat
8 8 (2.61%) Citrix
8 8 (2.61%) IBM
8 8 (2.61%) SAP
9 7 (2.29%) Aruba
9 7 (2.29%) Broadcom
9 7 (2.29%) Denodo
9 7 (2.29%) Fortinet
10 6 (1.96%) Brocade
10 6 (1.96%) Palo Alto