Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 21 February 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Feb 2026
Same period 2025 Same period 2024
Rank 334 272 250
Rank change year-on-year -62 -22 -1
Contract jobs citing Problem Management 296 278 425
As % of all contract jobs in the UK 0.72% 0.90% 0.95%
As % of the Processes & Methodologies category 0.83% 1.01% 1.09%
Number of daily rates quoted 194 157 232
10th Percentile £263 £250 £300
25th Percentile £363 £413 £394
Median daily rate (50th Percentile) £496 £467 £475
Median % change year-on-year +6.32% -1.79% +0.42%
75th Percentile £575 £583 £582
90th Percentile £638 £650 £625
UK excluding London median daily rate £500 £450 £470
% change year-on-year +11.11% -4.25% +4.44%
Number of hourly rates quoted 19 9 60
10th Percentile £15.50 £35.25 £13.29
25th Percentile £17.13 £55.87 -
Median hourly rate £20.00 £56.75 £14.16
Median % change year-on-year -64.75% +300.74% -28.75%
75th Percentile £21.00 £68.75 £25.00
90th Percentile £26.11 £70.00 £29.45
UK excluding London median hourly rate £20.00 £60.87 £14.16
% change year-on-year -67.14% +329.89% -24.46%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 35,563 27,597 38,882
As % of all contract IT jobs advertised in the UK 86.83% 89.79% 87.07%
Number of daily rates quoted 22,526 17,059 25,424
10th Percentile £313 £306 £300
25th Percentile £410 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £720 £738 £738
UK excluding London median daily rate £480 £493 £500
% change year-on-year -2.54% -1.50% -
Number of hourly rates quoted 2,133 855 2,176
10th Percentile £14.62 £15.62 £13.29
25th Percentile £17.87 £21.25 £16.25
Median hourly rate £25.77 £32.50 £35.00
Median % change year-on-year -20.71% -7.14% -
75th Percentile £60.46 £63.75 £60.00
90th Percentile £72.00 £75.00 £73.27
UK excluding London median hourly rate £25.15 £31.29 £35.00
% change year-on-year -19.62% -10.60% -

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 21 February 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 21 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -68 253 £500 +6.55% 90
UK excluding London -57 182 £500 +11.11% 82
Work from Home +8 90 £465 +3.33% 34
London -60 83 £500 - 20
North of England -62 49 £470 +4.44% 13
Midlands -21 45 £388 +16.02% 20
South East -15 40 £350 -21.35% 26
West Midlands -28 38 £363 +8.53% 13
South West -16 33 £575 +4.55% 12
Yorkshire -42 26 £550 +22.22% 7
North West -50 23 £342 -24.11% 3
Scotland +11 16 £525 +17.98% 4
East Midlands - 7 £413 - 7
East of England -43 4 £275 -38.89% 9
Northern Ireland - 3 £400 -

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 31 (10.47%) SharePoint
2 20 (6.76%) Confluence
3 17 (5.74%) Microsoft Exchange
4 9 (3.04%) SAS
4 9 (3.04%) Skype for Business
5 5 (1.69%) Exchange Server 2013
6 4 (1.35%) Mattermost
7 3 (1.01%) Apache
8 2 (0.68%) Adobe Experience Manager
8 2 (0.68%) ArcGIS
8 2 (0.68%) Oracle Self-Service HR
8 2 (0.68%) Oracle Spatial
8 2 (0.68%) Oracle Workflow
9 1 (0.34%) CICS
9 1 (0.34%) CMS
9 1 (0.34%) Headless CMS
Applications
1 21 (7.09%) Microsoft Office
2 7 (2.36%) Microsoft Excel
3 6 (2.03%) Microsoft PowerPoint
3 6 (2.03%) MS Visio
4 1 (0.34%) AutoCAD
Business Applications
1 16 (5.41%) Remedy ITSM
2 3 (1.01%) Oracle Cash Management
2 3 (1.01%) Oracle Payables
2 3 (1.01%) Oracle Receivables
2 3 (1.01%) ResourceLink
3 2 (0.68%) Oracle Assets
3 2 (0.68%) Oracle Procure-to-Pay
3 2 (0.68%) SAP S/4HANA
4 1 (0.34%) assyst
4 1 (0.34%) Dynamics CRM
4 1 (0.34%) ION MarketView
4 1 (0.34%) Oracle General Ledger
4 1 (0.34%) SAP ERP
4 1 (0.34%) Veritas eDiscovery
Cloud Services
1 59 (19.93%) Azure
2 52 (17.57%) Microsoft 365
3 29 (9.80%) Entra ID
4 25 (8.45%) AWS
5 23 (7.77%) OneDrive
6 15 (5.07%) Microsoft Copilot
7 13 (4.39%) Power Platform
8 12 (4.05%) GCP
9 11 (3.72%) Azure DevOps
10 10 (3.38%) Datadog
10 10 (3.38%) SaaS
11 9 (3.04%) GitHub
12 6 (2.03%) Azure Functions
12 6 (2.03%) PaaS
12 6 (2.03%) Power Automate
12 6 (2.03%) Serverless
13 5 (1.69%) GitHub Actions
14 4 (1.35%) AWS CloudFormation
14 4 (1.35%) Azure AKS
15 3 (1.01%) IaaS
Communications & Networking
1 21 (7.09%) DNS
2 19 (6.42%) Firewall
3 17 (5.74%) VPN
4 14 (4.73%) TCP/IP
5 12 (4.05%) Skype
6 11 (3.72%) WAN
7 9 (3.04%) DHCP
7 9 (3.04%) LAN
7 9 (3.04%) Network Security
8 8 (2.70%) SD-WAN
8 8 (2.70%) Unified Communications
9 6 (2.03%) Cisco Nexus
9 6 (2.03%) Internet
9 6 (2.03%) MPLS
9 6 (2.03%) NetScaler
10 5 (1.69%) Broadband
10 5 (1.69%) Wi-Fi
10 5 (1.69%) Wireless
11 4 (1.35%) SAN
12 3 (1.01%) Cisco IOS
Database & Business Intelligence
1 12 (4.05%) PostgreSQL
2 11 (3.72%) Data Warehouse
3 10 (3.38%) Metadata
3 10 (3.38%) Metadata Repository
4 6 (2.03%) Oracle Database
4 6 (2.03%) Power BI
5 4 (1.35%) MongoDB
6 3 (1.01%) Oracle BI Publisher
6 3 (1.01%) Relational Database
7 2 (0.68%) Azure SQL Database
7 2 (0.68%) MySQL
7 2 (0.68%) Oracle ODI
7 2 (0.68%) Oracle Reports
7 2 (0.68%) SAS Enterprise Guide
7 2 (0.68%) SQL Server
7 2 (0.68%) SQL Server Integration Services
8 1 (0.34%) Amazon RDS
8 1 (0.34%) GIS
8 1 (0.34%) Spotfire
8 1 (0.34%) SQL Server Reporting Services
Development Applications
1 35 (11.82%) JIRA
2 12 (4.05%) Git
3 5 (1.69%) GitLab
3 5 (1.69%) Jenkins
4 4 (1.35%) Liquibase
5 3 (1.01%) CircleCI
5 3 (1.01%) JUnit
5 3 (1.01%) Mockito
6 2 (0.68%) Maven
6 2 (0.68%) MSI
7 1 (0.34%) Cypress.io
7 1 (0.34%) Jaeger
General
1 102 (34.46%) Social Skills
2 69 (23.31%) Finance
3 46 (15.54%) Analytical Skills
4 32 (10.81%) Public Sector
5 25 (8.45%) Banking
6 14 (4.73%) Documentation Skills
7 13 (4.39%) Law
7 13 (4.39%) Legal
7 13 (4.39%) Retail
8 9 (3.04%) Manufacturing
8 9 (3.04%) Organisational Skills
9 8 (2.70%) Telecoms
10 6 (2.03%) Military
11 4 (1.35%) Financial Institution
12 3 (1.01%) General Ledger
12 3 (1.01%) Local Government
13 2 (0.68%) Marketing
13 2 (0.68%) Publishing
14 1 (0.34%) Games
14 1 (0.34%) Investment Banking
Job Titles
1 55 (18.58%) Analyst
2 36 (12.16%) Service Manager
3 32 (10.81%) Support Analyst
4 28 (9.46%) IT Support
5 26 (8.78%) Architect
6 21 (7.09%) Lead
7 16 (5.41%) Senior
8 15 (5.07%) Consultant
9 14 (4.73%) Support Engineer
10 13 (4.39%) Developer
10 13 (4.39%) IT Analyst
11 12 (4.05%) IT Support Analyst
11 12 (4.05%) Service Analyst
12 11 (3.72%) Incident Manager
13 10 (3.38%) Data Architect
13 10 (3.38%) Operational Support Analyst
13 10 (3.38%) Operations Analyst
13 10 (3.38%) Operations Support Analyst
14 9 (3.04%) Service Desk Analyst
15 8 (2.70%) Network Engineer
Libraries, Frameworks & Software Standards
1 15 (5.07%) REST
2 11 (3.72%) Microsoft Graph
3 10 (3.38%) Middleware
4 7 (2.36%) Kafka
5 6 (2.03%) .NET
6 5 (1.69%) Oracle Fusion
7 4 (1.35%) Spring
7 4 (1.35%) Web Services
8 3 (1.01%) ActiveMQ
8 3 (1.01%) AngularJS
8 3 (1.01%) ARM Templates
8 3 (1.01%) CSS
8 3 (1.01%) RESTful
8 3 (1.01%) WireMock
9 2 (0.68%) ADO
9 2 (0.68%) Bootstrap
9 2 (0.68%) J2EE
9 2 (0.68%) Sass
9 2 (0.68%) Spring Boot
9 2 (0.68%) Spring MVC
Miscellaneous
1 15 (5.07%) CMDB
1 15 (5.07%) Enterprise Software
2 14 (4.73%) Management Information System
3 12 (4.05%) Onboarding
4 11 (3.72%) Cloud Native
5 10 (3.38%) Video Conferencing
6 9 (3.04%) Data Centre
7 7 (2.36%) Security Posture
7 7 (2.36%) Self-Motivation
8 6 (2.03%) Private Cloud
9 5 (1.69%) Analytical Mindset
9 5 (1.69%) Hybrid Cloud
9 5 (1.69%) Low-Code
9 5 (1.69%) PKI
9 5 (1.69%) Product Ownership
9 5 (1.69%) Team-Oriented Environment
10 3 (1.01%) Driving Licence
10 3 (1.01%) Mainframe
10 3 (1.01%) Tandem
10 3 (1.01%) Virtual Team
Operating Systems
1 55 (18.58%) Windows
2 31 (10.47%) Linux
3 15 (5.07%) Windows 10
4 13 (4.39%) Unix
5 10 (3.38%) Windows Server
6 8 (2.70%) Ubuntu
7 7 (2.36%) Android
8 6 (2.03%) Red Hat Enterprise Linux
9 4 (1.35%) zOS
10 3 (1.01%) Apple iOS
10 3 (1.01%) CentOS
10 3 (1.01%) Windows Server 2012
11 2 (0.68%) Debian
11 2 (0.68%) VMS
12 1 (0.34%) Windows 7
12 1 (0.34%) Windows XP
Processes & Methodologies
1 158 (53.38%) ITIL
2 88 (29.73%) Change Management
3 86 (29.05%) Service Management
4 82 (27.70%) ITSM
5 71 (23.99%) Root Cause Analysis
6 66 (22.30%) Problem-Solving
7 65 (21.96%) Incident Management
8 52 (17.57%) Service Delivery
9 46 (15.54%) Continuous Improvement
10 44 (14.86%) Agile
10 44 (14.86%) DevOps
10 44 (14.86%) Stakeholder Management
11 36 (12.16%) Observability
12 29 (9.80%) Mentoring
13 28 (9.46%) Customer Service
14 25 (8.45%) Cybersecurity
14 25 (8.45%) Incident Response
15 23 (7.77%) Business Intelligence
15 23 (7.77%) CI/CD
16 20 (6.76%) Project Management
Programming Languages
1 58 (19.59%) PowerShell
2 34 (11.49%) SQL
3 22 (7.43%) Python
4 15 (5.07%) Java
5 14 (4.73%) Bash
6 7 (2.36%) Shell Script
7 5 (1.69%) C#
7 5 (1.69%) JavaScript
8 4 (1.35%) Go
8 4 (1.35%) PL/SQL
9 1 (0.34%) CLIST
9 1 (0.34%) JCL
9 1 (0.34%) Kusto Query Language
9 1 (0.34%) REXX
9 1 (0.34%) TypeScript
Qualifications
1 106 (35.81%) Security Cleared
2 83 (28.04%) SC Cleared
3 37 (12.50%) Degree
4 24 (8.11%) DV Cleared
5 14 (4.73%) ITIL Certification
6 12 (4.05%) Microsoft Certification
7 8 (2.70%) ITIL Foundation Certificate
8 7 (2.36%) A+ Certification
8 7 (2.36%) Computer Science Degree
9 5 (1.69%) MCDST
9 5 (1.69%) Microsoft Certified Professional
10 4 (1.35%) Azure Certification
10 4 (1.35%) MCSE
10 4 (1.35%) PMP
11 3 (1.01%) CCNP
11 3 (1.01%) Cisco Certification
12 2 (0.68%) BPSS Clearance
12 2 (0.68%) Master's Degree
12 2 (0.68%) PMI Certification
13 1 (0.34%) CISM
Quality Assurance & Compliance
1 30 (10.14%) SLA
2 7 (2.36%) GDPR
2 7 (2.36%) QA
3 5 (1.69%) Data Quality
3 5 (1.69%) ISO/IEC 27001
4 4 (1.35%) GRC
5 3 (1.01%) Sarbanes-Oxley
6 2 (0.68%) Accessibility
6 2 (0.68%) ISO 22301
6 2 (0.68%) NIST
6 2 (0.68%) PCI DSS
7 1 (0.34%) HMG Security Policy Framework
System Software
1 63 (21.28%) Active Directory
2 17 (5.74%) Docker
3 5 (1.69%) Virtual Desktop
4 2 (0.68%) VMware Infrastructure
5 1 (0.34%) Time Sharing Option
5 1 (0.34%) XenApp
5 1 (0.34%) XenDesktop
Systems Management
1 25 (8.45%) SCCM
2 21 (7.09%) Microsoft Intune
3 20 (6.76%) Kubernetes
4 15 (5.07%) Grafana
5 10 (3.38%) Prometheus
5 10 (3.38%) Terraform
6 9 (3.04%) HP SiteScope
6 9 (3.04%) SCOM
7 7 (2.36%) Ansible
8 6 (2.03%) Cisco Prime
9 4 (1.35%) Active Directory Federation Services
10 3 (1.01%) Single Sign-On
10 3 (1.01%) WSUS
11 2 (0.68%) EMC NetWorker
11 2 (0.68%) EMC VPLEX
12 1 (0.34%) CA Endevor
12 1 (0.34%) Istio
12 1 (0.34%) Jamf Pro
12 1 (0.34%) OMEGAMON
12 1 (0.34%) Rancher
Vendors
1 87 (29.39%) Microsoft
2 46 (15.54%) ServiceNow
3 25 (8.45%) Remedy
4 23 (7.77%) Cisco
5 22 (7.43%) Splunk
6 21 (7.09%) Oracle
7 13 (4.39%) Red Hat
8 10 (3.38%) AppDynamics
9 8 (2.70%) Atlassian
9 8 (2.70%) BMC
9 8 (2.70%) Dell
10 7 (2.36%) Aruba
10 7 (2.36%) Dynatrace
11 6 (2.03%) Citrix
11 6 (2.03%) Fortinet
11 6 (2.03%) IBM
11 6 (2.03%) NVIDIA
11 6 (2.03%) Palo Alto
11 6 (2.03%) SolarWinds
11 6 (2.03%) VMware