Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 25 July 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Jul 2026
Same period 2025 Same period 2024
Rank 344 273 288
Rank change year-on-year -71 +15 -29
Contract jobs citing Problem Management 362 311 319
As % of all contract jobs in the UK 0.68% 0.95% 0.79%
As % of the Processes & Methodologies category 0.80% 1.05% 0.92%
Number of daily rates quoted 223 187 199
10th Percentile £263 £314 £349
25th Percentile £401 £375 £420
Median daily rate (50th Percentile) £488 £450 £488
Median % change year-on-year +8.33% -7.69% -2.50%
75th Percentile £577 £534 £538
90th Percentile £679 £600 £613
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 24 14 12
10th Percentile £18.65 - £14.16
25th Percentile £18.75 £16.84 £19.48
Median hourly rate £25.47 £22.42 £25.50
Median % change year-on-year +13.61% -12.10% +86.68%
75th Percentile £55.13 £38.66 £31.63
90th Percentile £67.84 £47.12 £56.67
UK excluding London median hourly rate £33.26 £20.83 £25.00
% change year-on-year +59.69% -16.68% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,072 29,587 34,698
As % of all contract IT jobs advertised in the UK 85.08% 90.43% 85.53%
Number of daily rates quoted 27,942 18,578 22,301
10th Percentile £325 £300 £306
25th Percentile £419 £404 £413
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -4.55%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,665 1,596 2,086
10th Percentile £14.82 £14.20 £13.50
25th Percentile £20.02 £17.33 £17.31
Median hourly rate £43.96 £25.15 £40.00
Median % change year-on-year +74.79% -37.13% -5.88%
75th Percentile £68.00 £50.00 £63.75
90th Percentile £82.80 £68.75 £73.75
UK excluding London median hourly rate £43.96 £24.00 £40.00
% change year-on-year +83.17% -40.00% -1.45%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 25 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 25 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 25 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -46 328 £490 +8.89% 140
UK excluding London -73 209 £475 +5.56% 126
London -28 132 £500 +5.26% 41
Work from Home -47 99 £488 +8.33% 67
Midlands -17 67 £476 +0.21% 16
North of England -87 65 £475 +25.83% 36
West Midlands -20 62 £476 +5.08% 12
Yorkshire -39 39 £500 +30.21% 12
South East -56 32 £500 - 33
North West -73 25 £401 +23.38% 18
South West -23 21 £400 -11.11% 14
Scotland -30 19 £481 +5.14% 5
East of England -24 7 £400 -14.26% 10
East Midlands -12 5 - - 4
Wales -14 4 £750 +100.00% 9
North East -42 1 £400 -38.46% 6

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.08%) Confluence
2 14 (3.87%) SharePoint
3 13 (3.59%) SAS
4 7 (1.93%) Microsoft Exchange
5 4 (1.10%) Adobe Experience Manager
5 4 (1.10%) IIS
6 3 (0.83%) NetWeaver
6 3 (0.83%) Oracle Self-Service HR
7 2 (0.55%) Apache
7 2 (0.55%) ArcGIS
7 2 (0.55%) Oracle Spatial
7 2 (0.55%) Oracle Workflow
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) WebSphere
8 1 (0.28%) WebSphere Application Server
Applications
1 23 (6.35%) Microsoft Office
2 10 (2.76%) Microsoft Excel
3 2 (0.55%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 16 (4.42%) Remedy ITSM
2 5 (1.38%) SAP S/4HANA
3 2 (0.55%) NetSuite
3 2 (0.55%) Oracle Assets
3 2 (0.55%) Oracle Cash Management
3 2 (0.55%) Oracle Payables
3 2 (0.55%) Oracle Procure-to-Pay
3 2 (0.55%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) Unit4 Business World
Cloud Services
1 72 (19.89%) Azure
2 48 (13.26%) AWS
3 47 (12.98%) Entra ID
4 42 (11.60%) Microsoft 365
5 23 (6.35%) GitHub
6 18 (4.97%) Azure DevOps
7 17 (4.70%) GitHub Actions
8 15 (4.14%) Amazon CloudWatch
9 14 (3.87%) Amazon EC2
9 14 (3.87%) Amazon EKS
9 14 (3.87%) Amazon S3
10 13 (3.59%) Amazon ECS
10 13 (3.59%) OneDrive
10 13 (3.59%) Power Platform
10 13 (3.59%) Virtual Private Cloud
11 12 (3.31%) AWS Lambda
11 12 (3.31%) Serverless
12 11 (3.04%) AWS CodePipeline
12 11 (3.04%) IaaS
12 11 (3.04%) SaaS
Communications & Networking
1 38 (10.50%) DNS
2 30 (8.29%) Firewall
3 25 (6.91%) DHCP
4 16 (4.42%) VPN
5 14 (3.87%) Wi-Fi
6 13 (3.59%) SAN
7 12 (3.31%) Network Security
8 11 (3.04%) LAN
9 9 (2.49%) WAN
10 8 (2.21%) Kerberos
10 8 (2.21%) Wireless
11 7 (1.93%) NAS
11 7 (1.93%) TCP/IP
11 7 (1.93%) VLAN
12 6 (1.66%) Cisco IOS
13 4 (1.10%) MPLS
14 3 (0.83%) HTTP
14 3 (0.83%) Internet
14 3 (0.83%) NGFW
15 2 (0.55%) SD-WAN
Database & Business Intelligence
1 15 (4.14%) SQL Server
2 14 (3.87%) Data Warehouse
3 13 (3.59%) Power BI
4 11 (3.04%) MySQL
5 10 (2.76%) Metadata
6 9 (2.49%) Oracle Database
7 7 (1.93%) Relational Database
8 6 (1.66%) Db2
9 5 (1.38%) Data Lake
9 5 (1.38%) Metadata Repository
9 5 (1.38%) NoSQL
9 5 (1.38%) Pentaho
9 5 (1.38%) SAP HANA
10 3 (0.83%) SQL Server Integration Services
10 3 (0.83%) Tableau
11 2 (0.55%) KDB
11 2 (0.55%) MaxDB
11 2 (0.55%) Oracle BI Publisher
11 2 (0.55%) Oracle Reports
11 2 (0.55%) SQL Server Analysis Services
Development Applications
1 60 (16.57%) JIRA
2 16 (4.42%) Jenkins
3 13 (3.59%) Bitbucket
3 13 (3.59%) GitLab
4 10 (2.76%) Git
5 4 (1.10%) Jaeger
5 4 (1.10%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
General
1 153 (42.27%) Social Skills
2 76 (20.99%) Finance
3 51 (14.09%) Analytical Skills
4 41 (11.33%) Public Sector
5 28 (7.73%) Banking
6 15 (4.14%) Legal
7 14 (3.87%) Documentation Skills
8 11 (3.04%) Retail
8 11 (3.04%) Telecoms
9 10 (2.76%) Influencing Skills
9 10 (2.76%) Organisational Skills
10 8 (2.21%) Law
11 6 (1.66%) Military
12 5 (1.38%) Front Office
13 4 (1.10%) Financial Institution
13 4 (1.10%) Local Government
13 4 (1.10%) Police
14 3 (0.83%) Inclusion and Diversity
15 2 (0.55%) Corporate Banking
15 2 (0.55%) General Ledger
Job Titles
1 43 (11.88%) Support Engineer
2 32 (8.84%) Analyst
2 32 (8.84%) Service Manager
3 31 (8.56%) Architect
4 26 (7.18%) Senior
5 25 (6.91%) Lead
6 23 (6.35%) Incident Manager
7 21 (5.80%) IT Support
8 20 (5.52%) Infrastructure Engineer
9 16 (4.42%) IT Engineer
9 16 (4.42%) Major Incident Manager
10 15 (4.14%) Administrator
10 15 (4.14%) Consultant
11 14 (3.87%) Developer
11 14 (3.87%) IT Support Engineer
12 12 (3.31%) Cloud Engineer
12 12 (3.31%) Scrum Master
12 12 (3.31%) Solutions Architect
13 11 (3.04%) Network Engineer
14 10 (2.76%) Data Architect
Libraries, Frameworks & Software Standards
1 14 (3.87%) Middleware
2 10 (2.76%) REST
3 9 (2.49%) .NET
3 9 (2.49%) AWS CDK
3 9 (2.49%) LDAP
3 9 (2.49%) Microsoft Graph
4 8 (2.21%) Web Services
5 7 (1.93%) CSS
5 7 (1.93%) XML
6 6 (1.66%) SAP Basis
7 5 (1.38%) Software Packaging
7 5 (1.38%) Spring
8 4 (1.10%) AngularJS
8 4 (1.10%) FIDO
8 4 (1.10%) Jakarta EE
8 4 (1.10%) jQuery
8 4 (1.10%) Loki
8 4 (1.10%) OpenTelemetry
8 4 (1.10%) Sass
8 4 (1.10%) Spring MVC
Miscellaneous
1 23 (6.35%) Product Ownership
2 22 (6.08%) Onboarding
3 20 (5.52%) CMDB
4 19 (5.25%) Data Centre
5 13 (3.59%) Data Protection Act
5 13 (3.59%) Distributed Systems
6 12 (3.31%) Analytical Mindset
6 12 (3.31%) PKI
7 11 (3.04%) Mainframe
8 10 (2.76%) Private Cloud
9 9 (2.49%) Management Information System
9 9 (2.49%) Security Posture
10 8 (2.21%) Cloud Native
10 8 (2.21%) Hybrid Cloud
10 8 (2.21%) Smartphone
11 7 (1.93%) Clustering
11 7 (1.93%) Enterprise Software
11 7 (1.93%) Replication
12 5 (1.38%) Autonomous Agent
12 5 (1.38%) Public Cloud
Operating Systems
1 90 (24.86%) Windows
2 53 (14.64%) Linux
3 25 (6.91%) Windows Server
4 21 (5.80%) Unix
5 12 (3.31%) Red Hat Enterprise Linux
6 9 (2.49%) zOS
7 8 (2.21%) Android
8 7 (1.93%) Windows Server 2019
9 6 (1.66%) Windows 10
10 4 (1.10%) Windows Server 2012
11 2 (0.55%) Apple iOS
11 2 (0.55%) Windows 7
11 2 (0.55%) Windows Server 2016
11 2 (0.55%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Mac OS
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 171 (47.24%) ITIL
2 109 (30.11%) ITSM
3 102 (28.18%) Service Management
4 101 (27.90%) Change Management
5 95 (26.24%) Continuous Improvement
6 84 (23.20%) Incident Management
7 83 (22.93%) Stakeholder Management
8 82 (22.65%) Agile
9 71 (19.61%) Root Cause Analysis
10 62 (17.13%) Problem-Solving
11 59 (16.30%) DevOps
12 58 (16.02%) Service Delivery
13 44 (12.15%) CI/CD
13 44 (12.15%) Decision-Making
14 35 (9.67%) Incident Response
15 32 (8.84%) Stakeholder Engagement
16 31 (8.56%) Scrum
17 30 (8.29%) Migration
18 29 (8.01%) Customer Service
18 29 (8.01%) Major Incident Management
Programming Languages
1 39 (10.77%) SQL
2 32 (8.84%) PowerShell
2 32 (8.84%) Python
3 25 (6.91%) Java
4 20 (5.52%) Bash
5 13 (3.59%) C#
6 11 (3.04%) JavaScript
7 8 (2.21%) PL/SQL
8 6 (1.66%) T-SQL
9 5 (1.38%) JCL
10 4 (1.10%) Go
10 4 (1.10%) Shell Script
11 2 (0.55%) Bicep
11 2 (0.55%) Perl
11 2 (0.55%) PHP
11 2 (0.55%) REXX
12 1 (0.28%) Apex Code
12 1 (0.28%) Kusto Query Language
12 1 (0.28%) Scala
12 1 (0.28%) TypeScript
Qualifications
1 123 (33.98%) Security Cleared
2 95 (26.24%) SC Cleared
3 35 (9.67%) DV Cleared
4 34 (9.39%) Degree
5 15 (4.14%) ITIL Certification
6 13 (3.59%) BPSS Clearance
7 11 (3.04%) SAFe Agilist
8 9 (2.49%) AWS Certified Cloud Practitioner
9 8 (2.21%) Cisco Certification
10 7 (1.93%) CCNA
11 6 (1.66%) ITIL Foundation Certificate
11 6 (1.66%) Master's Degree
11 6 (1.66%) Microsoft Certification
12 5 (1.38%) CISSP
12 5 (1.38%) Computer Science Degree
12 5 (1.38%) MCSE
12 5 (1.38%) PMI Certification
12 5 (1.38%) VMware Certified Professional (VCP)
13 4 (1.10%) PMP
13 4 (1.10%) RHCA
Quality Assurance & Compliance
1 50 (13.81%) SLA
2 14 (3.87%) ISO/IEC 27001
3 11 (3.04%) Data Quality
4 8 (2.21%) PCI DSS
5 7 (1.93%) Cyber Essentials
5 7 (1.93%) GDPR
6 6 (1.66%) NIST
7 5 (1.38%) GRC
8 4 (1.10%) QA
9 3 (0.83%) Actionable Recommendations
10 2 (0.55%) COBIT
10 2 (0.55%) ISO/IEC 20000
10 2 (0.55%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 2 (0.55%) Sarbanes-Oxley
11 1 (0.28%) Accessibility
11 1 (0.28%) Disclosure Scotland
11 1 (0.28%) ISO 22301
11 1 (0.28%) ISO 9001
11 1 (0.28%) NCSC
11 1 (0.28%) WCAG
System Software
1 62 (17.13%) Active Directory
2 24 (6.63%) VMware Infrastructure
3 18 (4.97%) Docker
4 17 (4.70%) NFS
5 10 (2.76%) VMware ESXi
6 9 (2.49%) Hyper-V
7 5 (1.38%) Time Sharing Option
7 5 (1.38%) vSphere
8 4 (1.10%) Virtual Machines
9 3 (0.83%) Firmware
9 3 (0.83%) VMware NSX
10 2 (0.55%) Oracle RAC
10 2 (0.55%) UAG
10 2 (0.55%) VMware Workstation
10 2 (0.55%) XenApp
10 2 (0.55%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) RACF
Systems Management
1 22 (6.08%) Terraform
2 19 (5.25%) SCCM
3 18 (4.97%) Microsoft Intune
4 17 (4.70%) Kubernetes
5 13 (3.59%) Ansible
6 10 (2.76%) vCenter Server
7 8 (2.21%) Grafana
8 6 (1.66%) Prometheus
8 6 (1.66%) Red Hat Satellite
8 6 (1.66%) SCOM
9 5 (1.38%) CA Single Sign-On
9 5 (1.38%) Cisco Prime
9 5 (1.38%) Podman
9 5 (1.38%) Tivoli Storage Manager
10 4 (1.10%) Istio
11 3 (0.83%) Rancher
11 3 (0.83%) Single Sign-On
12 2 (0.55%) Avamar
12 2 (0.55%) CASB
12 2 (0.55%) Failover Clustering
Vendors
1 84 (23.20%) ServiceNow
2 59 (16.30%) Microsoft
3 32 (8.84%) VMware
4 28 (7.73%) Oracle
5 24 (6.63%) Cisco
6 23 (6.35%) Remedy
7 13 (3.59%) Broadcom
7 13 (3.59%) SAP
8 12 (3.31%) IBM
9 10 (2.76%) Salesforce
9 10 (2.76%) Splunk
10 9 (2.49%) Citrix
10 9 (2.49%) Denodo
10 9 (2.49%) HP
10 9 (2.49%) Red Hat
11 8 (2.21%) SolarWinds
12 7 (1.93%) Brocade
12 7 (1.93%) Dell
12 7 (1.93%) Sybase
13 6 (1.66%) Canon