Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 18 September 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Sep 2026
Same period 2025 Same period 2024
Rank 361 272 315
Rank change year-on-year -89 +43 -68
Contract jobs citing Problem Management 361 317 261
As % of all contract jobs in the UK 0.66% 0.96% 0.68%
As % of the Processes & Methodologies category 0.79% 1.06% 0.79%
Number of daily rates quoted 227 176 166
10th Percentile £258 £305 £328
25th Percentile £400 £363 £425
Median daily rate (50th Percentile) £490 £450 £480
Median % change year-on-year +8.89% -6.15% -4.10%
75th Percentile £556 £538 £550
90th Percentile £672 £594 £631
UK excluding London median daily rate £500 £450 £487
% change year-on-year +11.11% -7.69% -2.50%
Number of hourly rates quoted 24 20 6
10th Percentile £16.79 £15.50 £31.50
25th Percentile £21.70 £16.84 £41.53
Median hourly rate £25.47 £18.90 £56.75
Median % change year-on-year +34.77% -66.70% +315.41%
75th Percentile £58.58 £25.02 £58.27
90th Percentile £67.84 £47.12 £79.25
UK excluding London median hourly rate £25.47 £17.79 £56.75
% change year-on-year +43.14% -68.65% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,960 29,830 33,021
As % of all contract IT jobs advertised in the UK 84.47% 90.53% 85.70%
Number of daily rates quoted 27,897 18,534 20,247
10th Percentile £325 £300 £308
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £625 £625 £638
90th Percentile £730 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,123 1,812 1,459
10th Percentile £13.84 £14.23 £14.96
25th Percentile £17.25 £17.30 £20.00
Median hourly rate £40.00 £25.15 £43.00
Median % change year-on-year +59.05% -41.51% -1.91%
75th Percentile £67.50 £44.76 £65.00
90th Percentile £78.75 £67.00 £75.00
UK excluding London median hourly rate £41.56 £22.50 £43.00
% change year-on-year +84.69% -47.67% +1.18%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 18 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 18 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 18 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -54 316 £488 +5.01% 325
UK excluding London -88 205 £500 +11.11% 248
London -47 123 £450 -10.00% 144
Work from Home -74 85 £500 +11.11% 131
Midlands -13 63 £475 +18.16% 26
North of England -80 62 £488 +8.33% 57
West Midlands -17 49 £482 +19.96% 17
South East -44 40 £538 +4.88% 62
Yorkshire -28 34 £500 +11.11% 14
North West -74 27 £464 +23.68% 34
Scotland -26 22 £510 +15.65% 18
East Midlands -9 14 £425 -34.62% 9
South West -38 12 £350 -33.33% 17
East of England -31 9 £400 -20.00% 27
Wales -11 4 £750 +100.00% 6
North East -46 1 £400 -38.46% 9

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (4.99%) Confluence
2 15 (4.16%) SharePoint
3 14 (3.88%) Microsoft Exchange
4 11 (3.05%) SAS
5 4 (1.11%) Apache Airflow
6 3 (0.83%) IIS
6 3 (0.83%) WebSphere
7 2 (0.55%) CMS
7 2 (0.55%) NetWeaver
7 2 (0.55%) Smallworld
8 1 (0.28%) CICS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM Transformation Extender
Applications
1 26 (7.20%) Microsoft Office
2 11 (3.05%) Microsoft Excel
3 2 (0.55%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 13 (3.60%) Remedy ITSM
2 2 (0.55%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle ERP
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle Procure-to-Pay
3 1 (0.28%) Primavera
3 1 (0.28%) SAP BPC
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP HCM
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP Oil and Gas
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 82 (22.71%) Azure
2 51 (14.13%) AWS
3 49 (13.57%) Microsoft 365
4 41 (11.36%) Entra ID
5 21 (5.82%) GitHub
6 17 (4.71%) OneDrive
7 16 (4.43%) Power Platform
8 14 (3.88%) GitHub Actions
9 13 (3.60%) Amazon EKS
9 13 (3.60%) Azure DevOps
9 13 (3.60%) SaaS
10 12 (3.32%) Amazon CloudWatch
10 12 (3.32%) Amazon EC2
11 11 (3.05%) Amazon S3
11 11 (3.05%) GCP
12 10 (2.77%) Amazon ECS
12 10 (2.77%) Serverless
13 9 (2.49%) AWS CloudFormation
13 9 (2.49%) AWS Lambda
13 9 (2.49%) Virtual Private Cloud
Communications & Networking
1 50 (13.85%) DNS
2 31 (8.59%) DHCP
3 25 (6.93%) Firewall
4 18 (4.99%) VPN
5 16 (4.43%) SAN
6 15 (4.16%) Wireless
7 13 (3.60%) Network Security
8 12 (3.32%) TCP/IP
8 12 (3.32%) Wi-Fi
9 11 (3.05%) WAN
10 8 (2.22%) Kerberos
11 7 (1.94%) LAN
11 7 (1.94%) VLAN
12 6 (1.66%) Cisco IOS
12 6 (1.66%) NAS
13 5 (1.39%) SD-WAN
14 4 (1.11%) HTTP
14 4 (1.11%) VoIP
15 2 (0.55%) Internet
15 2 (0.55%) iSCSI
Database & Business Intelligence
1 25 (6.93%) SQL Server
2 16 (4.43%) Power BI
3 13 (3.60%) Data Warehouse
4 10 (2.77%) Data Lake
4 10 (2.77%) Metadata
4 10 (2.77%) NoSQL
5 9 (2.49%) Pentaho
6 7 (1.94%) Db2
7 6 (1.66%) MySQL
7 6 (1.66%) Relational Database
7 6 (1.66%) SQL Server Integration Services
8 4 (1.11%) Amazon Redshift
9 3 (0.83%) Oracle Database
9 3 (0.83%) Oracle Reports
9 3 (0.83%) PostgreSQL
10 2 (0.55%) Amazon RDS
10 2 (0.55%) BusinessObjects
10 2 (0.55%) KDB
10 2 (0.55%) SQL Server Analysis Services
10 2 (0.55%) SQL Server Reporting Services
Development Applications
1 39 (10.80%) JIRA
2 13 (3.60%) GitLab
2 13 (3.60%) Jenkins
3 11 (3.05%) Git
4 9 (2.49%) Bitbucket
5 4 (1.11%) SonarQube
6 1 (0.28%) Jaeger
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
6 1 (0.28%) SQL Server Management Studio (SSMS)
6 1 (0.28%) Team Foundation Server
6 1 (0.28%) tSQLt
General
1 166 (45.98%) Social Skills
2 69 (19.11%) Finance
3 51 (14.13%) Analytical Skills
4 37 (10.25%) Public Sector
5 26 (7.20%) Banking
6 15 (4.16%) Influencing Skills
7 14 (3.88%) Organisational Skills
8 13 (3.60%) Documentation Skills
9 12 (3.32%) Telecoms
10 11 (3.05%) Legal
11 10 (2.77%) Front Office
12 7 (1.94%) Law
13 5 (1.39%) Corporate Banking
13 5 (1.39%) Retail
14 4 (1.11%) Police
15 3 (0.83%) Financial Institution
15 3 (0.83%) Inclusion and Diversity
15 3 (0.83%) Local Government
15 3 (0.83%) Military
15 3 (0.83%) Presentation Skills
Job Titles
1 52 (14.40%) Support Engineer
2 37 (10.25%) Analyst
3 32 (8.86%) Architect
4 26 (7.20%) Lead
5 22 (6.09%) Cloud Engineer
5 22 (6.09%) Senior
6 20 (5.54%) Incident Manager
7 19 (5.26%) Infrastructure Engineer
7 19 (5.26%) Service Manager
8 15 (4.16%) Administrator
8 15 (4.16%) Consultant
9 14 (3.88%) Major Incident Manager
10 12 (3.32%) Applications Support
10 12 (3.32%) Cloud Architect
10 12 (3.32%) Developer
10 12 (3.32%) IT Engineer
10 12 (3.32%) IT Support
11 10 (2.77%) IT Support Engineer
11 10 (2.77%) Server Engineer
12 9 (2.49%) Problem Manager
Libraries, Frameworks & Software Standards
1 21 (5.82%) Terraform
2 17 (4.71%) Middleware
3 16 (4.43%) REST
4 9 (2.49%) .NET
4 9 (2.49%) LDAP
5 8 (2.22%) JSON
5 8 (2.22%) Microsoft Graph
6 7 (1.94%) Software Packaging
6 7 (1.94%) XML
7 6 (1.66%) AWS CDK
7 6 (1.66%) SOAP
7 6 (1.66%) Web Services
8 5 (1.39%) Ajax
8 5 (1.39%) CSS
8 5 (1.39%) Django
8 5 (1.39%) Flask
8 5 (1.39%) HTML
8 5 (1.39%) OpenTelemetry
9 4 (1.11%) FIDO
9 4 (1.11%) pytest
Miscellaneous
1 28 (7.76%) Onboarding
2 17 (4.71%) Product Ownership
3 15 (4.16%) Distributed Systems
4 14 (3.88%) Cloud Native
4 14 (3.88%) Data Centre
5 13 (3.60%) Data Protection Act
5 13 (3.60%) PKI
6 12 (3.32%) Analytical Mindset
7 10 (2.77%) CMDB
7 10 (2.77%) Management Information System
8 9 (2.49%) Autonomous Agent
8 9 (2.49%) Mainframe
8 9 (2.49%) Public Cloud
9 8 (2.22%) Enterprise Software
9 8 (2.22%) Smartphone
10 6 (1.66%) Security Posture
11 5 (1.39%) Private Cloud
12 4 (1.11%) Clustering
12 4 (1.11%) Enterprise Storage
13 3 (0.83%) SCADA
Operating Systems
1 108 (29.92%) Windows
2 49 (13.57%) Linux
3 38 (10.53%) Windows Server
4 16 (4.43%) Windows 10
5 15 (4.16%) Unix
6 13 (3.60%) Android
7 12 (3.32%) Red Hat Enterprise Linux
7 12 (3.32%) Windows Server 2019
8 7 (1.94%) Apple iOS
9 5 (1.39%) Windows 7
9 5 (1.39%) zOS
10 3 (0.83%) Mac OS
10 3 (0.83%) Windows Server 2012
11 2 (0.55%) Windows Server 2016
11 2 (0.55%) Windows XP
Processes & Methodologies
1 166 (45.98%) ITIL
2 117 (32.41%) Continuous Improvement
3 111 (30.75%) ITSM
4 108 (29.92%) Service Management
5 101 (27.98%) Stakeholder Management
6 93 (25.76%) Change Management
7 87 (24.10%) Incident Management
8 81 (22.44%) Root Cause Analysis
9 79 (21.88%) Agile
10 72 (19.94%) Problem-Solving
11 68 (18.84%) Service Delivery
12 56 (15.51%) DevOps
13 51 (14.13%) CI/CD
14 49 (13.57%) Runbook
15 42 (11.63%) Decision-Making
16 38 (10.53%) Observability
17 34 (9.42%) Incident Response
17 34 (9.42%) Infrastructure Engineering
17 34 (9.42%) Migration
18 32 (8.86%) Stakeholder Engagement
Programming Languages
1 56 (15.51%) Python
2 46 (12.74%) PowerShell
3 45 (12.47%) SQL
4 31 (8.59%) Java
5 24 (6.65%) Bash
6 13 (3.60%) JavaScript
7 11 (3.05%) T-SQL
8 8 (2.22%) C#
9 4 (1.11%) JCL
9 4 (1.11%) Shell Script
10 3 (0.83%) PL/SQL
10 3 (0.83%) VBScript
11 2 (0.55%) Bicep
11 2 (0.55%) Go
11 2 (0.55%) Magik
11 2 (0.55%) REXX
11 2 (0.55%) TypeScript
12 1 (0.28%) ABAP
12 1 (0.28%) Perl
12 1 (0.28%) SOQL
Qualifications
1 116 (32.13%) Security Cleared
2 81 (22.44%) SC Cleared
3 34 (9.42%) Degree
4 27 (7.48%) DV Cleared
5 14 (3.88%) BPSS Clearance
6 13 (3.60%) ITIL Certification
7 11 (3.05%) ITIL Foundation Certificate
8 10 (2.77%) Computer Science Degree
9 8 (2.22%) SAFe Agilist
10 7 (1.94%) CCNA
10 7 (1.94%) Cisco Certification
10 7 (1.94%) Microsoft Certification
11 6 (1.66%) AWS Certified Cloud Practitioner
11 6 (1.66%) CISSP
11 6 (1.66%) DBS Check
11 6 (1.66%) MCSE
12 5 (1.39%) VMware Certified Professional (VCP)
13 4 (1.11%) Azure Certification
13 4 (1.11%) CISM
13 4 (1.11%) RHCA
Quality Assurance & Compliance
1 57 (15.79%) SLA
2 17 (4.71%) Data Quality
3 10 (2.77%) ISO/IEC 27001
4 5 (1.39%) COBIT
4 5 (1.39%) Cyber Essentials
5 4 (1.11%) NIST
5 4 (1.11%) QA
6 3 (0.83%) GDPR
7 2 (0.55%) Actionable Recommendations
7 2 (0.55%) GRC
7 2 (0.55%) ISO/IEC 20000
7 2 (0.55%) PCI DSS
7 2 (0.55%) Sarbanes-Oxley
8 1 (0.28%) Accessibility
8 1 (0.28%) ISO 20022
8 1 (0.28%) ISO 22301
8 1 (0.28%) ISO 9001
8 1 (0.28%) NCSC
8 1 (0.28%) SEPA
8 1 (0.28%) WCAG
System Software
1 70 (19.39%) Active Directory
2 28 (7.76%) VMware Infrastructure
3 22 (6.09%) Docker
4 17 (4.71%) NFS
5 15 (4.16%) VMware ESXi
6 11 (3.05%) Hyper-V
7 7 (1.94%) vSphere
8 4 (1.11%) Firmware
8 4 (1.11%) Virtual Machines
9 3 (0.83%) Time Sharing Option
9 3 (0.83%) Virtual Desktop
9 3 (0.83%) VMware NSX
10 2 (0.55%) GPFS
10 2 (0.55%) UAG
10 2 (0.55%) XenApp
10 2 (0.55%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) RACF
Systems Management
1 26 (7.20%) Kubernetes
2 18 (4.99%) Microsoft Intune
3 16 (4.43%) Ansible
4 15 (4.16%) SCCM
4 15 (4.16%) vCenter Server
5 12 (3.32%) SCOM
6 6 (1.66%) Red Hat Satellite
7 5 (1.39%) Grafana
7 5 (1.39%) Podman
8 4 (1.11%) CA Single Sign-On
9 3 (0.83%) Cisco Prime
9 3 (0.83%) Jamf Pro
9 3 (0.83%) Prometheus
9 3 (0.83%) Single Sign-On
9 3 (0.83%) Tivoli Storage Manager
10 2 (0.55%) Active Directory Federation Services
10 2 (0.55%) Failover Clustering
10 2 (0.55%) Istio
10 2 (0.55%) ITRS Geneos
10 2 (0.55%) Progress Chef
Vendors
1 75 (20.78%) ServiceNow
2 74 (20.50%) Microsoft
3 35 (9.70%) VMware
4 23 (6.37%) Cisco
4 23 (6.37%) Oracle
5 17 (4.71%) Remedy
6 16 (4.43%) Broadcom
7 15 (4.16%) Splunk
8 12 (3.32%) SolarWinds
9 11 (3.05%) IBM
10 10 (2.77%) Denodo
10 10 (2.77%) Salesforce
10 10 (2.77%) SAP
11 9 (2.49%) Dynatrace
11 9 (2.49%) Red Hat
12 8 (2.22%) HP
13 6 (1.66%) Canon
13 6 (1.66%) Citrix
13 6 (1.66%) Sybase
14 5 (1.39%) Dell