Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 17 December 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 332 320 251
Rank change year-on-year -12 -69 +10
Contract jobs citing Problem Management 269 251 424
As % of all contract jobs in the UK 0.73% 0.73% 0.97%
As % of the Processes & Methodologies category 0.83% 0.83% 1.09%
Number of daily rates quoted 157 147 255
10th Percentile £243 £258 £255
25th Percentile £325 £419 £356
Median daily rate (50th Percentile) £453 £485 £475
Median % change year-on-year -6.70% +2.10% -4.04%
75th Percentile £550 £585 £587
90th Percentile £614 £650 £642
UK excluding London median daily rate £450 £468 £450
% change year-on-year -3.74% +3.89% -
Number of hourly rates quoted 21 8 39
10th Percentile £15.50 £48.49 -
25th Percentile £16.40 £55.87 £13.41
Median hourly rate £20.79 £60.87 £14.16
Median % change year-on-year -65.85% +329.89% -32.57%
75th Percentile £24.38 £69.06 £20.50
90th Percentile £26.57 £79.00 £57.85
UK excluding London median hourly rate £20.79 £56.75 £14.16
% change year-on-year -63.36% +300.74% -32.57%

All Process and Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,541 30,291 38,815
As % of all contract IT jobs advertised in the UK 88.45% 88.04% 88.49%
Number of daily rates quoted 20,482 18,505 25,899
10th Percentile £300 £306 £308
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £500 £525 £530
Median % change year-on-year -4.76% -0.94% -3.64%
75th Percentile £618 £638 £650
90th Percentile £723 £744 £745
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 2,089 1,000 1,504
10th Percentile £14.53 £15.61 £14.38
25th Percentile £17.50 £20.30 £18.95
Median hourly rate £25.15 £32.50 £43.84
Median % change year-on-year -22.62% -25.86% +25.25%
75th Percentile £48.75 £62.50 £65.00
90th Percentile £68.00 £73.78 £77.50
UK excluding London median hourly rate £23.00 £32.28 £44.50
% change year-on-year -28.75% -27.46% +39.06%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 17 December 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 17 December 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 17 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -26 233 £475 -5.00% 87
UK excluding London -30 165 £450 -3.74% 83
London -25 81 £470 -6.00% 31
Work from Home +19 79 £450 -7.02% 39
North of England -46 53 £447 -0.67% 22
North West -28 39 £325 -29.73% 13
South East -9 33 £525 +17.32% 30
Midlands -14 32 £388 -4.32% 5
South West +10 22 £575 -1.08% 10
West Midlands -29 20 £325 -19.75% 4
Yorkshire -41 13 £500 +11.11% 6
East Midlands - 12 £425 - 1
East of England -16 11 £450 - 10
Scotland +3 8 £525 +10.53% 7
Northern Ireland - 7 £375 - 2
Wales -4 1 - - 3
North East -7 1 £650 - 3

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (8.92%) Confluence
1 24 (8.92%) SharePoint
2 17 (6.32%) Microsoft Exchange
3 15 (5.58%) Skype for Business
4 8 (2.97%) CICS
5 7 (2.60%) Exchange Server 2013
5 7 (2.60%) Mattermost
6 6 (2.23%) Apache
7 4 (1.49%) NetWeaver
8 3 (1.12%) IIS
8 3 (1.12%) iPlanet
8 3 (1.12%) JBoss
8 3 (1.12%) WebSphere
8 3 (1.12%) WebSphere Application Server
9 2 (0.74%) SAS
10 1 (0.37%) MQSeries
10 1 (0.37%) Tomcat
Applications
1 30 (11.15%) Microsoft Office
2 9 (3.35%) Microsoft Excel
2 9 (3.35%) Microsoft PowerPoint
2 9 (3.35%) MS Visio
3 1 (0.37%) AutoCAD
Business Applications
1 18 (6.69%) Remedy ITSM
2 4 (1.49%) SAP IBP
3 3 (1.12%) assyst
3 3 (1.12%) ResourceLink
4 2 (0.74%) Aladdin
4 2 (0.74%) SAP S/4HANA
5 1 (0.37%) Dynamics CRM
5 1 (0.37%) ION MarketView
5 1 (0.37%) Oracle Cash Management
5 1 (0.37%) Oracle General Ledger
5 1 (0.37%) Oracle Payables
5 1 (0.37%) Oracle Receivables
5 1 (0.37%) SAP ERP
Cloud Services
1 49 (18.22%) Azure
2 38 (14.13%) Microsoft 365
3 22 (8.18%) AWS
4 20 (7.43%) OneDrive
5 13 (4.83%) SaaS
6 12 (4.46%) Entra ID
7 11 (4.09%) GitHub
8 10 (3.72%) Power Platform
9 8 (2.97%) PaaS
10 7 (2.60%) Azure DevOps
10 7 (2.60%) GitHub Actions
11 6 (2.23%) AWS CloudFormation
11 6 (2.23%) Datadog
11 6 (2.23%) Serverless
12 5 (1.86%) GCP
12 5 (1.86%) OCI
13 4 (1.49%) Azure AKS
13 4 (1.49%) Azure Functions
13 4 (1.49%) OpenShift
13 4 (1.49%) Power Automate
Communications & Networking
1 21 (7.81%) DNS
2 18 (6.69%) Skype
3 14 (5.20%) VPN
4 13 (4.83%) TCP/IP
5 10 (3.72%) DHCP
6 9 (3.35%) Firewall
7 8 (2.97%) Network Security
8 7 (2.60%) SAN
8 7 (2.60%) Unified Communications
9 6 (2.23%) Internet
9 6 (2.23%) WAN
9 6 (2.23%) Wi-Fi
9 6 (2.23%) Wireless
10 4 (1.49%) Broadband
11 3 (1.12%) Kerberos
11 3 (1.12%) LAN
11 3 (1.12%) NetScaler
11 3 (1.12%) SD-WAN
11 3 (1.12%) SSH
11 3 (1.12%) VoIP
Database & Business Intelligence
1 7 (2.60%) PostgreSQL
2 6 (2.23%) Data Warehouse
2 6 (2.23%) Oracle Database
3 5 (1.86%) Metadata
3 5 (1.86%) Metadata Repository
4 4 (1.49%) SAP BW
4 4 (1.49%) SAP HANA
4 4 (1.49%) SQL Server
5 3 (1.12%) Power BI
6 2 (0.74%) Azure SQL Database
6 2 (0.74%) DB2
6 2 (0.74%) MongoDB
6 2 (0.74%) Oracle ODI
6 2 (0.74%) Oracle Reports
6 2 (0.74%) SQL Server Integration Services
7 1 (0.37%) BusinessObjects
7 1 (0.37%) DTS
7 1 (0.37%) Oracle Discoverer
7 1 (0.37%) SAS Enterprise Guide
7 1 (0.37%) SQL Server Reporting Services
Development Applications
1 33 (12.27%) JIRA
2 12 (4.46%) Git
3 7 (2.60%) Jenkins
4 4 (1.49%) Liquibase
5 3 (1.12%) Bitbucket Server
5 3 (1.12%) CA Release Automation
5 3 (1.12%) GitLab
5 3 (1.12%) JUnit
5 3 (1.12%) Mockito
5 3 (1.12%) MSI
5 3 (1.12%) Sonatype Nexus
6 2 (0.74%) CircleCI
6 2 (0.74%) Postman
7 1 (0.37%) Bitbucket
7 1 (0.37%) Fiddler
7 1 (0.37%) Subversion
7 1 (0.37%) Team Foundation Server
General
1 112 (41.64%) Social Skills
2 75 (27.88%) Finance
3 50 (18.59%) Analytical Skills
4 30 (11.15%) Banking
5 23 (8.55%) Public Sector
6 16 (5.95%) Manufacturing
7 12 (4.46%) Documentation Skills
8 9 (3.35%) Organisational Skills
8 9 (3.35%) Retail
9 8 (2.97%) Financial Institution
9 8 (2.97%) Telecoms
10 6 (2.23%) Marketing
11 5 (1.86%) Electronics
11 5 (1.86%) Military
12 4 (1.49%) Investment Banking
12 4 (1.49%) Law
13 3 (1.12%) Presentation Skills
14 2 (0.74%) Local Government
14 2 (0.74%) Publishing
15 1 (0.37%) General Ledger
Job Titles
1 65 (24.16%) Analyst
2 44 (16.36%) Support Analyst
3 28 (10.41%) IT Support
4 20 (7.43%) Incident Manager
5 18 (6.69%) Senior
5 18 (6.69%) Service Manager
6 17 (6.32%) Lead
6 17 (6.32%) Operations Analyst
7 16 (5.95%) IT Analyst
7 16 (5.95%) Operational Support Analyst
7 16 (5.95%) Operations Support Analyst
8 15 (5.58%) IT Support Analyst
9 13 (4.83%) Consultant
10 11 (4.09%) Support Engineer
11 10 (3.72%) ITIL Manager
12 9 (3.35%) ITIL Incident Manager
12 9 (3.35%) Major Incident Manager
12 9 (3.35%) Service Analyst
12 9 (3.35%) Service Desk Analyst
12 9 (3.35%) Support Technician
Libraries, Frameworks & Software Standards
1 11 (4.09%) REST
2 8 (2.97%) Oracle Fusion
3 7 (2.60%) Kafka
4 6 (2.23%) ISPF
5 5 (1.86%) Middleware
5 5 (1.86%) SAML
6 4 (1.49%) LDAP
6 4 (1.49%) SAP Basis
6 4 (1.49%) SAP Fiori
7 3 (1.12%) .NET
7 3 (1.12%) ActiveMQ
7 3 (1.12%) OAuth
7 3 (1.12%) OpenID
7 3 (1.12%) RESTful
7 3 (1.12%) WireMock
8 2 (0.74%) Web Services
8 2 (0.74%) XML
8 2 (0.74%) XMPP
9 1 (0.37%) .NET Framework
9 1 (0.37%) FIX Protocol
Miscellaneous
1 19 (7.06%) Management Information System
2 14 (5.20%) Enterprise Software
3 10 (3.72%) CMDB
3 10 (3.72%) Mainframe
3 10 (3.72%) Video Conferencing
4 9 (3.35%) Data Centre
5 8 (2.97%) Onboarding
6 7 (2.60%) Cloud Native
7 6 (2.23%) Driving Licence
7 6 (2.23%) PKI
7 6 (2.23%) VSAM
8 5 (1.86%) IBM Mainframe
8 5 (1.86%) Low-Code
8 5 (1.86%) Self-Motivation
8 5 (1.86%) Team-Oriented Environment
8 5 (1.86%) Virtual Team
9 4 (1.49%) Analytical Mindset
10 3 (1.12%) Data Protection Act
10 3 (1.12%) Product Ownership
10 3 (1.12%) Tandem
Operating Systems
1 55 (20.45%) Windows
2 32 (11.90%) Linux
3 15 (5.58%) Unix
4 12 (4.46%) Windows 10
4 12 (4.46%) Windows Server
5 8 (2.97%) Android
5 8 (2.97%) zOS
6 6 (2.23%) Apple iOS
7 5 (1.86%) Red Hat Enterprise Linux
8 3 (1.12%) CentOS
8 3 (1.12%) Windows Server 2012
9 2 (0.74%) Debian
9 2 (0.74%) Mac OS
9 2 (0.74%) Ubuntu
9 2 (0.74%) VMS
Processes & Methodologies
1 154 (57.25%) ITIL
2 74 (27.51%) Change Management
3 72 (26.77%) Problem-Solving
3 72 (26.77%) Service Management
4 67 (24.91%) ITSM
5 58 (21.56%) Root Cause Analysis
6 54 (20.07%) DevOps
7 53 (19.70%) Incident Management
8 45 (16.73%) Agile
9 42 (15.61%) Service Delivery
10 39 (14.50%) Continuous Improvement
10 39 (14.50%) Stakeholder Management
11 32 (11.90%) Information Security
12 30 (11.15%) Project Management
13 29 (10.78%) Cybersecurity
14 28 (10.41%) Customer Service
15 23 (8.55%) CI/CD
16 22 (8.18%) Data Protection
16 22 (8.18%) Migration
17 21 (7.81%) Process Improvement
Programming Languages
1 47 (17.47%) PowerShell
2 40 (14.87%) SQL
3 29 (10.78%) Python
4 15 (5.58%) Bash
5 10 (3.72%) Shell Script
6 9 (3.35%) Go
7 7 (2.60%) CLIST
7 7 (2.60%) Java
7 7 (2.60%) REXX
8 6 (2.23%) JCL
8 6 (2.23%) PromQL
9 3 (1.12%) Groovy
10 2 (0.74%) C#
10 2 (0.74%) C++
10 2 (0.74%) JavaScript
11 1 (0.37%) COBOL
11 1 (0.37%) VBA
Qualifications
1 70 (26.02%) Security Cleared
2 54 (20.07%) SC Cleared
3 44 (16.36%) Degree
4 22 (8.18%) ITIL Certification
5 11 (4.09%) Microsoft Certification
6 10 (3.72%) A+ Certification
7 8 (2.97%) Computer Science Degree
8 7 (2.60%) ITIL Foundation Certificate
9 6 (2.23%) MCP
9 6 (2.23%) PMP
10 5 (1.86%) AWS Certification
10 5 (1.86%) Azure Certification
10 5 (1.86%) BPSS Clearance
10 5 (1.86%) MCDST
11 4 (1.49%) DV Cleared
11 4 (1.49%) MCSE
11 4 (1.49%) PMI Certification
12 3 (1.12%) CCNP
12 3 (1.12%) Cisco Certification
13 2 (0.74%) Oracle Certification
Quality Assurance & Compliance
1 19 (7.06%) SLA
2 12 (4.46%) QA
3 7 (2.60%) ISO/IEC 27001
4 6 (2.23%) NIST
5 5 (1.86%) GDPR
5 5 (1.86%) PCI DSS
6 4 (1.49%) Cyber Essentials
7 2 (0.74%) Accessibility
7 2 (0.74%) Data Quality
7 2 (0.74%) GRC
7 2 (0.74%) ISO 22301
8 1 (0.37%) HMG Security Policy Framework
8 1 (0.37%) Sarbanes-Oxley
System Software
1 64 (23.79%) Active Directory
2 11 (4.09%) Docker
3 6 (2.23%) Time Sharing Option
4 3 (1.12%) Tivoli Directory Server
4 3 (1.12%) Virtual Desktop
4 3 (1.12%) VMware Infrastructure
5 1 (0.37%) RACF
5 1 (0.37%) XenApp
5 1 (0.37%) XenDesktop
Systems Management
1 27 (10.04%) SCCM
2 23 (8.55%) Microsoft Intune
3 16 (5.95%) Kubernetes
4 15 (5.58%) HP SiteScope
4 15 (5.58%) SCOM
5 13 (4.83%) Grafana
6 10 (3.72%) Prometheus
6 10 (3.72%) Terraform
7 7 (2.60%) Ansible
7 7 (2.60%) OMEGAMON
8 5 (1.86%) CA Endevor
8 5 (1.86%) EMC NetWorker
8 5 (1.86%) EMC VPLEX
9 3 (1.12%) CA Single Sign-On
9 3 (1.12%) CA Wily
9 3 (1.12%) FortiGate
9 3 (1.12%) Progress Chef
9 3 (1.12%) Tivoli
9 3 (1.12%) WSUS
10 2 (0.74%) Puppet
Vendors
1 88 (32.71%) Microsoft
2 33 (12.27%) Splunk
3 27 (10.04%) Remedy
4 24 (8.92%) Cisco
5 23 (8.55%) ServiceNow
6 20 (7.43%) Oracle
7 13 (4.83%) IBM
8 12 (4.46%) SAP
9 10 (3.72%) Red Hat
9 10 (3.72%) VMware
10 9 (3.35%) Atlassian
11 8 (2.97%) Dynatrace
12 6 (2.23%) AppDynamics
13 5 (1.86%) Brocade
13 5 (1.86%) Citrix
13 5 (1.86%) Dell
13 5 (1.86%) EMC
13 5 (1.86%) iManage
13 5 (1.86%) Isilon
13 5 (1.86%) Mitel