Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 14 August 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Aug 2026
Same period 2025 Same period 2024
Rank 338 264 288
Rank change year-on-year -74 +24 -32
Contract jobs citing Problem Management 359 324 286
As % of all contract jobs in the UK 0.67% 0.98% 0.73%
As % of the Processes & Methodologies category 0.79% 1.09% 0.86%
Number of daily rates quoted 222 194 186
10th Percentile £263 £313 £332
25th Percentile £398 £374 £425
Median daily rate (50th Percentile) £475 £450 £486
Median % change year-on-year +5.56% -7.45% -2.75%
75th Percentile £563 £538 £538
90th Percentile £675 £646 £620
UK excluding London median daily rate £463 £450 £493
% change year-on-year +2.78% -8.72% +3.79%
Number of hourly rates quoted 27 16 7
10th Percentile £18.02 - £20.97
25th Percentile £18.75 £16.84 £25.88
Median hourly rate £25.47 £22.42 £27.50
Median % change year-on-year +13.61% -18.49% +101.32%
75th Percentile £49.55 £33.83 £49.37
90th Percentile £67.84 £47.12 £75.09
UK excluding London median hourly rate £25.47 £20.83 £27.25
% change year-on-year +22.25% -23.56% +99.49%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,278 29,786 33,285
As % of all contract IT jobs advertised in the UK 84.80% 90.49% 85.51%
Number of daily rates quoted 27,840 18,586 21,275
10th Percentile £325 £300 £310
25th Percentile £423 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,823 1,710 1,832
10th Percentile £14.22 £14.20 £14.05
25th Percentile £18.50 £17.31 £18.46
Median hourly rate £42.30 £25.15 £41.50
Median % change year-on-year +68.19% -39.40% -2.35%
75th Percentile £68.00 £48.75 £65.00
90th Percentile £81.25 £68.00 £74.83
UK excluding London median hourly rate £43.96 £23.00 £42.50
% change year-on-year +91.13% -45.88% +13.33%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 14 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 14 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 14 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -56 325 £475 +5.56% 158
UK excluding London -89 197 £463 +2.78% 117
London -30 140 £495 +4.21% 62
Work from Home -32 95 £475 +5.56% 52
Midlands -20 62 £463 -0.32% 18
North of England -87 58 £475 +22.42% 29
West Midlands -27 55 £463 +3.01% 14
South East -53 35 £519 +3.75% 34
Yorkshire -36 34 £500 +28.87% 2
North West -69 23 £401 +14.57% 22
Scotland -21 18 £462 -0.65% 8
South West -45 17 £400 -23.81% 11
East of England -20 9 £400 -20.00% 8
East Midlands -18 7 - - 4
Wales -14 4 £750 +100.00% 4
North East -43 1 £400 -38.46% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.13%) Confluence
2 16 (4.46%) SharePoint
3 14 (3.90%) Microsoft Exchange
4 8 (2.23%) SAS
5 4 (1.11%) IIS
6 3 (0.84%) Adobe Experience Manager
6 3 (0.84%) Apache Airflow
6 3 (0.84%) NetWeaver
7 2 (0.56%) Apache
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) WebSphere
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) Smallworld
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.80%) Microsoft Office
2 11 (3.06%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 16 (4.46%) Remedy ITSM
2 3 (0.84%) SAP S/4HANA
3 2 (0.56%) NetSuite
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle Assets
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle Cash Management
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Oracle Payables
4 1 (0.28%) Oracle Procure-to-Pay
4 1 (0.28%) Oracle Receivables
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) Unit4 Business World
Cloud Services
1 78 (21.73%) Azure
2 51 (14.21%) AWS
3 50 (13.93%) Microsoft 365
4 46 (12.81%) Entra ID
5 26 (7.24%) GitHub
6 22 (6.13%) Azure DevOps
7 20 (5.57%) GitHub Actions
8 17 (4.74%) Amazon CloudWatch
9 16 (4.46%) Power Platform
10 15 (4.18%) OneDrive
11 14 (3.90%) Amazon EC2
11 14 (3.90%) Amazon EKS
11 14 (3.90%) Amazon S3
12 13 (3.62%) Amazon ECS
12 13 (3.62%) Virtual Private Cloud
13 12 (3.34%) AWS Lambda
13 12 (3.34%) Serverless
14 11 (3.06%) AWS CloudFormation
14 11 (3.06%) AWS CodePipeline
15 10 (2.79%) GCP
Communications & Networking
1 44 (12.26%) DNS
2 33 (9.19%) Firewall
3 28 (7.80%) DHCP
4 19 (5.29%) VPN
5 15 (4.18%) Wi-Fi
6 14 (3.90%) Network Security
6 14 (3.90%) SAN
7 12 (3.34%) LAN
8 10 (2.79%) TCP/IP
8 10 (2.79%) WAN
8 10 (2.79%) Wireless
9 8 (2.23%) Kerberos
10 7 (1.95%) NAS
10 7 (1.95%) VLAN
11 6 (1.67%) Cisco IOS
12 4 (1.11%) HTTP
12 4 (1.11%) MPLS
13 3 (0.84%) NGFW
13 3 (0.84%) VoIP
14 2 (0.56%) Cisco Nexus
Database & Business Intelligence
1 16 (4.46%) Power BI
1 16 (4.46%) SQL Server
2 12 (3.34%) Data Warehouse
3 10 (2.79%) MySQL
4 9 (2.51%) Metadata
5 7 (1.95%) Data Lake
5 7 (1.95%) NoSQL
5 7 (1.95%) Pentaho
5 7 (1.95%) Relational Database
6 6 (1.67%) Db2
7 5 (1.39%) SAP HANA
8 4 (1.11%) Oracle Database
9 3 (0.84%) Amazon Redshift
9 3 (0.84%) Oracle Reports
9 3 (0.84%) SQL Server Integration Services
9 3 (0.84%) Tableau
10 2 (0.56%) BusinessObjects
10 2 (0.56%) SQL Server Analysis Services
10 2 (0.56%) SQL Server Reporting Services
10 2 (0.56%) Sybase ASE
Development Applications
1 59 (16.43%) JIRA
2 18 (5.01%) Jenkins
3 15 (4.18%) GitLab
4 13 (3.62%) Bitbucket
5 9 (2.51%) Git
6 4 (1.11%) Jaeger
7 3 (0.84%) Maven
7 3 (0.84%) SonarQube
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
General
1 162 (45.13%) Social Skills
2 78 (21.73%) Finance
3 54 (15.04%) Analytical Skills
4 37 (10.31%) Public Sector
5 26 (7.24%) Banking
6 14 (3.90%) Legal
7 12 (3.34%) Documentation Skills
7 12 (3.34%) Influencing Skills
8 11 (3.06%) Organisational Skills
8 11 (3.06%) Telecoms
9 9 (2.51%) Law
9 9 (2.51%) Retail
10 7 (1.95%) Front Office
11 6 (1.67%) Military
12 4 (1.11%) Financial Institution
12 4 (1.11%) Local Government
12 4 (1.11%) Police
13 3 (0.84%) Corporate Banking
13 3 (0.84%) Inclusion and Diversity
13 3 (0.84%) Presentation Skills
Job Titles
1 53 (14.76%) Support Engineer
2 35 (9.75%) Analyst
3 28 (7.80%) Senior
4 25 (6.96%) IT Support
5 23 (6.41%) Architect
5 23 (6.41%) Lead
6 22 (6.13%) Infrastructure Engineer
6 22 (6.13%) Service Manager
7 21 (5.85%) Incident Manager
8 20 (5.57%) IT Engineer
9 18 (5.01%) IT Support Engineer
10 15 (4.18%) Cloud Engineer
10 15 (4.18%) Consultant
10 15 (4.18%) Major Incident Manager
11 12 (3.34%) Administrator
11 12 (3.34%) Scrum Master
12 11 (3.06%) Developer
12 11 (3.06%) Network Engineer
13 10 (2.79%) Applications Support
13 10 (2.79%) Support Analyst
Libraries, Frameworks & Software Standards
1 13 (3.62%) Middleware
2 11 (3.06%) REST
3 9 (2.51%) AWS CDK
3 9 (2.51%) LDAP
4 8 (2.23%) Microsoft Graph
4 8 (2.23%) Web Services
5 7 (1.95%) CSS
5 7 (1.95%) Software Packaging
5 7 (1.95%) XML
6 6 (1.67%) .NET
6 6 (1.67%) OpenTelemetry
6 6 (1.67%) SAP Basis
7 5 (1.39%) SOAP
8 4 (1.11%) Ajax
8 4 (1.11%) FIDO
8 4 (1.11%) HTML
8 4 (1.11%) Jakarta EE
8 4 (1.11%) Loki
8 4 (1.11%) Spring
9 3 (0.84%) Oracle Fusion
Miscellaneous
1 27 (7.52%) Onboarding
2 23 (6.41%) Product Ownership
3 17 (4.74%) Data Centre
4 14 (3.90%) CMDB
4 14 (3.90%) Distributed Systems
5 13 (3.62%) Data Protection Act
6 12 (3.34%) Analytical Mindset
6 12 (3.34%) Management Information System
6 12 (3.34%) PKI
7 10 (2.79%) Cloud Native
7 10 (2.79%) Mainframe
7 10 (2.79%) Security Posture
8 8 (2.23%) Enterprise Software
8 8 (2.23%) Smartphone
9 7 (1.95%) Autonomous Agent
9 7 (1.95%) Hybrid Cloud
9 7 (1.95%) Replication
10 6 (1.67%) Clustering
11 5 (1.39%) Private Cloud
11 5 (1.39%) Public Cloud
Operating Systems
1 103 (28.69%) Windows
2 52 (14.48%) Linux
3 33 (9.19%) Windows Server
4 19 (5.29%) Unix
5 14 (3.90%) Windows 10
6 12 (3.34%) Red Hat Enterprise Linux
7 11 (3.06%) Android
8 8 (2.23%) Windows Server 2019
8 8 (2.23%) zOS
9 5 (1.39%) Apple iOS
9 5 (1.39%) Windows 7
10 4 (1.11%) Windows Server 2012
11 2 (0.56%) Mac OS
11 2 (0.56%) Windows Server 2016
11 2 (0.56%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 170 (47.35%) ITIL
2 108 (30.08%) ITSM
3 103 (28.69%) Change Management
3 103 (28.69%) Continuous Improvement
4 101 (28.13%) Service Management
5 82 (22.84%) Incident Management
5 82 (22.84%) Stakeholder Management
6 80 (22.28%) Agile
7 68 (18.94%) Root Cause Analysis
8 65 (18.11%) DevOps
9 64 (17.83%) Problem-Solving
10 61 (16.99%) Service Delivery
11 50 (13.93%) CI/CD
12 46 (12.81%) Decision-Making
13 35 (9.75%) Migration
13 35 (9.75%) Runbook
14 34 (9.47%) Customer Service
15 33 (9.19%) Infrastructure Engineering
15 33 (9.19%) Stakeholder Engagement
16 30 (8.36%) Incident Response
Programming Languages
1 45 (12.53%) Python
2 41 (11.42%) PowerShell
2 41 (11.42%) SQL
3 29 (8.08%) Java
4 24 (6.69%) Bash
5 14 (3.90%) JavaScript
6 12 (3.34%) C#
7 6 (1.67%) T-SQL
8 5 (1.39%) JCL
8 5 (1.39%) PL/SQL
9 4 (1.11%) Go
10 2 (0.56%) Bicep
10 2 (0.56%) Perl
10 2 (0.56%) PHP
10 2 (0.56%) REXX
10 2 (0.56%) Shell Script
10 2 (0.56%) VBScript
11 1 (0.28%) Apex Code
11 1 (0.28%) Magik
11 1 (0.28%) Scala
Qualifications
1 117 (32.59%) Security Cleared
2 86 (23.96%) SC Cleared
3 35 (9.75%) Degree
4 29 (8.08%) DV Cleared
5 14 (3.90%) ITIL Certification
6 12 (3.34%) BPSS Clearance
7 11 (3.06%) SAFe Agilist
8 9 (2.51%) AWS Certified Cloud Practitioner
9 8 (2.23%) Cisco Certification
9 8 (2.23%) Computer Science Degree
9 8 (2.23%) ITIL Foundation Certificate
10 7 (1.95%) CCNA
10 7 (1.95%) Microsoft Certification
11 6 (1.67%) CISSP
11 6 (1.67%) MCSE
11 6 (1.67%) PMI Certification
12 5 (1.39%) PMP
12 5 (1.39%) VMware Certified Professional (VCP)
13 4 (1.11%) CCNP
13 4 (1.11%) RHCA
Quality Assurance & Compliance
1 57 (15.88%) SLA
2 14 (3.90%) ISO/IEC 27001
3 13 (3.62%) Data Quality
4 7 (1.95%) Cyber Essentials
4 7 (1.95%) GDPR
4 7 (1.95%) PCI DSS
5 6 (1.67%) NIST
6 5 (1.39%) GRC
7 4 (1.11%) COBIT
7 4 (1.11%) QA
8 3 (0.84%) Actionable Recommendations
9 2 (0.56%) ISO/IEC 20000
9 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.28%) Accessibility
10 1 (0.28%) Disclosure Scotland
10 1 (0.28%) ISO 22301
10 1 (0.28%) NCSC
10 1 (0.28%) Sarbanes-Oxley
10 1 (0.28%) SOC 2
10 1 (0.28%) WCAG
System Software
1 71 (19.78%) Active Directory
2 26 (7.24%) VMware Infrastructure
3 21 (5.85%) Docker
4 17 (4.74%) NFS
5 11 (3.06%) Hyper-V
5 11 (3.06%) VMware ESXi
6 6 (1.67%) vSphere
7 5 (1.39%) Time Sharing Option
8 4 (1.11%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) Virtual Desktop
10 2 (0.56%) VMware Workstation
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
Systems Management
1 25 (6.96%) Terraform
2 21 (5.85%) Microsoft Intune
3 19 (5.29%) Kubernetes
4 18 (5.01%) SCCM
5 15 (4.18%) Ansible
6 11 (3.06%) vCenter Server
7 8 (2.23%) Grafana
8 7 (1.95%) SCOM
9 6 (1.67%) Prometheus
9 6 (1.67%) Red Hat Satellite
10 5 (1.39%) Cisco Prime
10 5 (1.39%) Podman
10 5 (1.39%) Tivoli Storage Manager
11 4 (1.11%) CA Single Sign-On
11 4 (1.11%) Istio
12 3 (0.84%) Rancher
13 2 (0.56%) Active Directory Federation Services
13 2 (0.56%) Avamar
13 2 (0.56%) Failover Clustering
13 2 (0.56%) Progress Chef
Vendors
1 84 (23.40%) ServiceNow
2 71 (19.78%) Microsoft
3 36 (10.03%) VMware
4 26 (7.24%) Cisco
5 22 (6.13%) Oracle
5 22 (6.13%) Remedy
6 14 (3.90%) Broadcom
7 12 (3.34%) Splunk
8 11 (3.06%) IBM
8 11 (3.06%) SAP
9 10 (2.79%) HP
9 10 (2.79%) Salesforce
10 9 (2.51%) Red Hat
10 9 (2.51%) SolarWinds
11 8 (2.23%) Citrix
11 8 (2.23%) Denodo
11 8 (2.23%) Dynatrace
12 7 (1.95%) Brocade
12 7 (1.95%) Dell
12 7 (1.95%) Sybase