Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 25 September 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Sep 2026
Same period 2025 Same period 2024
Rank 352 285 316
Rank change year-on-year -67 +31 -56
Contract jobs citing Problem Management 374 306 263
As % of all contract jobs in the UK 0.68% 0.93% 0.68%
As % of the Processes & Methodologies category 0.81% 1.02% 0.80%
Number of daily rates quoted 236 165 167
10th Percentile £256 £301 £329
25th Percentile £400 £366 £424
Median daily rate (50th Percentile) £489 £450 £475
Median % change year-on-year +8.61% -5.26% -5.00%
75th Percentile £558 £538 £552
90th Percentile £675 £608 £638
UK excluding London median daily rate £500 £450 £484
% change year-on-year +11.11% -7.02% -3.20%
Number of hourly rates quoted 24 21 6
10th Percentile £16.79 £15.50 £31.50
25th Percentile £21.70 £16.84 £41.53
Median hourly rate £25.47 £17.79 £56.75
Median % change year-on-year +43.14% -68.65% +315.41%
75th Percentile £58.58 £24.50 £58.27
90th Percentile £67.84 £47.12 £79.25
UK excluding London median hourly rate £25.47 £17.62 £56.75
% change year-on-year +44.54% -68.95% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,295 29,870 32,935
As % of all contract IT jobs advertised in the UK 84.37% 90.52% 85.78%
Number of daily rates quoted 28,040 18,573 20,019
10th Percentile £325 £300 £308
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £627 £625 £638
90th Percentile £730 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,185 1,844 1,407
10th Percentile £13.72 £14.33 £15.00
25th Percentile £17.25 £17.33 £20.00
Median hourly rate £40.00 £25.15 £42.50
Median % change year-on-year +59.05% -40.82% -
75th Percentile £67.25 £43.75 £65.00
90th Percentile £78.75 £65.25 £74.60
UK excluding London median hourly rate £40.03 £22.50 £43.00
% change year-on-year +77.91% -47.67% +1.18%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 25 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 25 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 25 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -67 326 £488 +4.17% 363
UK excluding London -81 212 £500 +11.11% 270
London -64 126 £450 -10.00% 140
Work from Home -61 86 £500 +8.11% 149
Midlands -13 63 £475 +18.16% 37
North of England -73 63 £475 +5.56% 72
West Midlands -12 49 £482 +19.96% 24
South East -48 43 £538 +2.38% 56
Yorkshire -27 35 £500 +11.11% 24
North West -78 27 £435 +5.35% 38
Scotland -29 22 £510 +8.92% 16
East Midlands -5 14 £425 -34.62% 13
East of England -30 13 £800 +68.42% 30
South West -41 11 £350 -33.33% 18
Wales -11 4 £750 +100.00% 9
North East -43 1 £400 -38.46% 10

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.35%) Confluence
2 15 (4.01%) SharePoint
3 14 (3.74%) Microsoft Exchange
4 11 (2.94%) SAS
5 6 (1.60%) CMS
6 4 (1.07%) Apache Airflow
7 3 (0.80%) IIS
7 3 (0.80%) WebSphere
8 2 (0.53%) NetWeaver
8 2 (0.53%) Smallworld
9 1 (0.27%) Appian
9 1 (0.27%) CICS
9 1 (0.27%) Exchange Server 2010
9 1 (0.27%) HCL Notes
9 1 (0.27%) IBM Transformation Extender
9 1 (0.27%) nginx
Applications
1 27 (7.22%) Microsoft Office
2 11 (2.94%) Microsoft Excel
3 2 (0.53%) MS Visio
4 1 (0.27%) Chatbot
4 1 (0.27%) Maple
Business Applications
1 12 (3.21%) Remedy ITSM
2 2 (0.53%) SAP BRIM
2 2 (0.53%) SAP FI
2 2 (0.53%) SAP FI-CA
2 2 (0.53%) SAP S/4HANA
3 1 (0.27%) iTrent
3 1 (0.27%) Oracle BRM
3 1 (0.27%) Oracle ERP
3 1 (0.27%) Oracle Financials
3 1 (0.27%) Oracle Procure-to-Pay
3 1 (0.27%) Primavera
3 1 (0.27%) SAP BPC
3 1 (0.27%) SAP ERP
3 1 (0.27%) SAP FS
3 1 (0.27%) SAP HCM
3 1 (0.27%) SAP MM
3 1 (0.27%) SAP Oil and Gas
3 1 (0.27%) SAP PSCD
3 1 (0.27%) SAP WM
3 1 (0.27%) Unit4 Business World
Cloud Services
1 83 (22.19%) Azure
2 56 (14.97%) AWS
3 50 (13.37%) Microsoft 365
4 40 (10.70%) Entra ID
5 22 (5.88%) GitHub
6 17 (4.55%) OneDrive
7 16 (4.28%) Power Platform
8 15 (4.01%) Amazon EKS
8 15 (4.01%) GitHub Actions
9 13 (3.48%) Amazon CloudWatch
9 13 (3.48%) Amazon EC2
9 13 (3.48%) Amazon S3
9 13 (3.48%) GCP
9 13 (3.48%) SaaS
10 11 (2.94%) AWS CloudFormation
10 11 (2.94%) Azure DevOps
10 11 (2.94%) Serverless
10 11 (2.94%) Virtual Private Cloud
11 10 (2.67%) Amazon ECS
11 10 (2.67%) AWS Lambda
Communications & Networking
1 54 (14.44%) DNS
2 34 (9.09%) DHCP
3 30 (8.02%) Firewall
4 21 (5.61%) VPN
5 17 (4.55%) SAN
5 17 (4.55%) WAN
6 16 (4.28%) Network Security
6 16 (4.28%) TCP/IP
7 15 (4.01%) Wireless
8 14 (3.74%) Wi-Fi
9 13 (3.48%) LAN
10 8 (2.14%) Kerberos
10 8 (2.14%) VLAN
11 7 (1.87%) NAS
12 6 (1.60%) Cisco IOS
13 5 (1.34%) SD-WAN
14 4 (1.07%) H.323
14 4 (1.07%) HTTP
14 4 (1.07%) VoIP
15 2 (0.53%) Internet
Database & Business Intelligence
1 28 (7.49%) SQL Server
2 16 (4.28%) Power BI
3 13 (3.48%) Data Warehouse
4 10 (2.67%) Data Lake
4 10 (2.67%) Metadata
4 10 (2.67%) NoSQL
5 9 (2.41%) Pentaho
6 7 (1.87%) Db2
6 7 (1.87%) MySQL
7 6 (1.60%) Relational Database
8 5 (1.34%) PostgreSQL
8 5 (1.34%) SQL Server Integration Services
9 4 (1.07%) Amazon Redshift
10 3 (0.80%) Amazon RDS
10 3 (0.80%) Oracle Database
11 2 (0.53%) BusinessObjects
11 2 (0.53%) KDB
11 2 (0.53%) Oracle Reports
12 1 (0.27%) Data Mining
12 1 (0.27%) PowerCenter
Development Applications
1 39 (10.43%) JIRA
2 15 (4.01%) GitLab
2 15 (4.01%) Jenkins
3 12 (3.21%) Git
4 9 (2.41%) Bitbucket
5 4 (1.07%) SonarQube
6 1 (0.27%) Jaeger
6 1 (0.27%) MSI
6 1 (0.27%) Postman
6 1 (0.27%) Sonatype Nexus
6 1 (0.27%) SQL Server Management Studio (SSMS)
6 1 (0.27%) Team Foundation Server
6 1 (0.27%) tSQLt
General
1 170 (45.45%) Social Skills
2 69 (18.45%) Finance
3 54 (14.44%) Analytical Skills
4 37 (9.89%) Public Sector
5 26 (6.95%) Banking
6 15 (4.01%) Influencing Skills
7 14 (3.74%) Organisational Skills
7 14 (3.74%) Telecoms
8 13 (3.48%) Documentation Skills
9 12 (3.21%) Front Office
10 10 (2.67%) Legal
11 7 (1.87%) Law
12 5 (1.34%) Retail
13 4 (1.07%) Corporate Banking
13 4 (1.07%) Inclusion and Diversity
13 4 (1.07%) Police
14 3 (0.80%) Financial Institution
14 3 (0.80%) Local Government
14 3 (0.80%) Military
14 3 (0.80%) Presentation Skills
Job Titles
1 53 (14.17%) Support Engineer
2 36 (9.63%) Analyst
3 31 (8.29%) Architect
4 26 (6.95%) Lead
5 23 (6.15%) Cloud Engineer
5 23 (6.15%) Senior
6 21 (5.61%) Service Manager
7 20 (5.35%) Incident Manager
7 20 (5.35%) Infrastructure Engineer
8 16 (4.28%) Applications Support
8 16 (4.28%) Consultant
9 15 (4.01%) Administrator
10 14 (3.74%) Major Incident Manager
11 13 (3.48%) Developer
12 12 (3.21%) Cloud Architect
12 12 (3.21%) IT Engineer
12 12 (3.21%) Network Engineer
13 11 (2.94%) IT Support
14 10 (2.67%) Server Engineer
15 9 (2.41%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 25 (6.68%) Terraform
2 17 (4.55%) Middleware
2 17 (4.55%) REST
3 13 (3.48%) .NET
4 9 (2.41%) LDAP
5 8 (2.14%) JSON
5 8 (2.14%) Microsoft Graph
6 7 (1.87%) Software Packaging
6 7 (1.87%) Web Services
6 7 (1.87%) XML
7 6 (1.60%) AWS CDK
7 6 (1.60%) SOAP
8 5 (1.34%) Ajax
8 5 (1.34%) CSS
8 5 (1.34%) Django
8 5 (1.34%) Flask
8 5 (1.34%) HTML
8 5 (1.34%) OpenTelemetry
9 4 (1.07%) OAuth
9 4 (1.07%) XMPP
Miscellaneous
1 28 (7.49%) Onboarding
2 19 (5.08%) Data Centre
3 17 (4.55%) Product Ownership
4 15 (4.01%) Cloud Native
4 15 (4.01%) Distributed Systems
5 13 (3.48%) Data Protection Act
5 13 (3.48%) PKI
6 12 (3.21%) Analytical Mindset
7 11 (2.94%) Management Information System
8 10 (2.67%) CMDB
8 10 (2.67%) Enterprise Software
8 10 (2.67%) Public Cloud
9 9 (2.41%) Autonomous Agent
9 9 (2.41%) Mainframe
10 8 (2.14%) Smartphone
11 6 (1.60%) Security Posture
12 5 (1.34%) Private Cloud
13 4 (1.07%) Hybrid Cloud
13 4 (1.07%) Video Conferencing
14 3 (0.80%) SCADA
Operating Systems
1 114 (30.48%) Windows
2 54 (14.44%) Linux
3 42 (11.23%) Windows Server
4 17 (4.55%) Unix
5 16 (4.28%) Windows 10
6 13 (3.48%) Android
6 13 (3.48%) Red Hat Enterprise Linux
6 13 (3.48%) Windows Server 2019
7 7 (1.87%) Apple iOS
8 5 (1.34%) Windows 7
8 5 (1.34%) zOS
9 4 (1.07%) Mac OS
10 3 (0.80%) Windows Server 2012
11 2 (0.53%) Windows Server 2016
11 2 (0.53%) Windows XP
12 1 (0.27%) SUSE
12 1 (0.27%) SUSE Linux Enterprise Server
Processes & Methodologies
1 172 (45.99%) ITIL
2 120 (32.09%) Continuous Improvement
3 112 (29.95%) ITSM
4 110 (29.41%) Service Management
5 103 (27.54%) Stakeholder Management
6 93 (24.87%) Change Management
7 89 (23.80%) Incident Management
8 84 (22.46%) Root Cause Analysis
9 79 (21.12%) Agile
10 74 (19.79%) Problem-Solving
11 71 (18.98%) Service Delivery
12 54 (14.44%) CI/CD
13 53 (14.17%) DevOps
14 50 (13.37%) Runbook
15 41 (10.96%) Decision-Making
16 40 (10.70%) Observability
17 37 (9.89%) Migration
18 35 (9.36%) Incident Response
18 35 (9.36%) Infrastructure Engineering
19 34 (9.09%) Infrastructure as Code
Programming Languages
1 60 (16.04%) Python
2 48 (12.83%) SQL
3 47 (12.57%) PowerShell
4 30 (8.02%) Java
5 26 (6.95%) Bash
6 13 (3.48%) JavaScript
6 13 (3.48%) T-SQL
7 11 (2.94%) C#
8 5 (1.34%) Shell Script
9 4 (1.07%) JCL
10 3 (0.80%) Bicep
10 3 (0.80%) Go
10 3 (0.80%) PL/SQL
10 3 (0.80%) VBScript
11 2 (0.53%) Magik
11 2 (0.53%) REXX
12 1 (0.27%) ABAP
12 1 (0.27%) Apex Code
12 1 (0.27%) Scala
12 1 (0.27%) TypeScript
Qualifications
1 121 (32.35%) Security Cleared
2 85 (22.73%) SC Cleared
3 35 (9.36%) Degree
4 28 (7.49%) DV Cleared
5 15 (4.01%) BPSS Clearance
6 13 (3.48%) ITIL Certification
7 11 (2.94%) ITIL Foundation Certificate
8 10 (2.67%) Computer Science Degree
9 8 (2.14%) Cisco Certification
9 8 (2.14%) SAFe Agilist
10 7 (1.87%) CCNA
10 7 (1.87%) Microsoft Certification
11 6 (1.60%) AWS Certified Cloud Practitioner
11 6 (1.60%) CISSP
11 6 (1.60%) DBS Check
11 6 (1.60%) MCSE
12 5 (1.34%) VMware Certified Professional (VCP)
13 4 (1.07%) Azure Certification
13 4 (1.07%) CCNP
13 4 (1.07%) RHCA
Quality Assurance & Compliance
1 56 (14.97%) SLA
2 18 (4.81%) Data Quality
3 10 (2.67%) ISO/IEC 27001
4 5 (1.34%) COBIT
4 5 (1.34%) Cyber Essentials
4 5 (1.34%) QA
5 4 (1.07%) GDPR
5 4 (1.07%) NIST
6 3 (0.80%) Sarbanes-Oxley
7 2 (0.53%) Actionable Recommendations
7 2 (0.53%) GRC
7 2 (0.53%) ISO/IEC 20000
7 2 (0.53%) PCI DSS
8 1 (0.27%) Accessibility
8 1 (0.27%) Disclosure Scotland
8 1 (0.27%) ISO 20022
8 1 (0.27%) ISO 22301
8 1 (0.27%) NCSC
8 1 (0.27%) SEPA
8 1 (0.27%) WCAG
System Software
1 70 (18.72%) Active Directory
2 35 (9.36%) VMware Infrastructure
3 23 (6.15%) Docker
4 17 (4.55%) NFS
5 16 (4.28%) VMware ESXi
6 12 (3.21%) Hyper-V
7 7 (1.87%) vSphere
8 5 (1.34%) Firmware
9 4 (1.07%) Virtual Desktop
9 4 (1.07%) Virtual Machines
10 3 (0.80%) Time Sharing Option
10 3 (0.80%) VMware NSX
11 2 (0.53%) GPFS
11 2 (0.53%) UAG
11 2 (0.53%) XenApp
11 2 (0.53%) XenDesktop
12 1 (0.27%) ACF2
12 1 (0.27%) BitLocker
12 1 (0.27%) Oracle RAC
12 1 (0.27%) RACF
Systems Management
1 28 (7.49%) Kubernetes
2 19 (5.08%) Microsoft Intune
3 16 (4.28%) Ansible
3 16 (4.28%) vCenter Server
4 15 (4.01%) SCCM
5 13 (3.48%) SCOM
6 6 (1.60%) Grafana
6 6 (1.60%) Red Hat Satellite
7 5 (1.34%) Cisco CUCM
7 5 (1.34%) Podman
8 4 (1.07%) CA Single Sign-On
8 4 (1.07%) Prometheus
8 4 (1.07%) Single Sign-On
9 3 (0.80%) Cisco Prime
9 3 (0.80%) Jamf Pro
9 3 (0.80%) Tivoli Storage Manager
10 2 (0.53%) ITRS Geneos
10 2 (0.53%) Kibana
10 2 (0.53%) Progress Chef
10 2 (0.53%) WSUS
Vendors
1 75 (20.05%) ServiceNow
2 74 (19.79%) Microsoft
3 42 (11.23%) VMware
4 28 (7.49%) Cisco
5 25 (6.68%) Oracle
6 17 (4.55%) Broadcom
7 16 (4.28%) Remedy
7 16 (4.28%) Splunk
8 13 (3.48%) SolarWinds
9 12 (3.21%) SAP
10 11 (2.94%) IBM
11 10 (2.67%) Denodo
11 10 (2.67%) Red Hat
12 9 (2.41%) Dynatrace
13 8 (2.14%) HP
13 8 (2.14%) Salesforce
14 7 (1.87%) Citrix
15 6 (1.60%) Canon
15 6 (1.60%) Google
15 6 (1.60%) Sybase