Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 16 July 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Jul 2026
Same period 2025 Same period 2024
Rank 340 263 273
Rank change year-on-year -77 +10 -14
Contract jobs citing Problem Management 355 310 362
As % of all contract jobs in the UK 0.67% 0.95% 0.85%
As % of the Processes & Methodologies category 0.79% 1.06% 0.99%
Number of daily rates quoted 223 188 222
10th Percentile £263 £314 £335
25th Percentile £401 £375 £410
Median daily rate (50th Percentile) £488 £450 £475
Median % change year-on-year +8.33% -5.26% -5.00%
75th Percentile £575 £538 £530
90th Percentile £675 £600 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +4.23%
Number of hourly rates quoted 20 14 25
10th Percentile £18.74 - £14.16
25th Percentile £18.75 £16.84 £21.25
Median hourly rate £25.47 £22.42 £25.00
Median % change year-on-year +13.61% -10.34% +83.02%
75th Percentile £55.13 £38.66 -
90th Percentile £67.84 £47.12 £35.65
UK excluding London median hourly rate £48.03 £20.83 £25.00
% change year-on-year +130.58% -16.68% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,779 29,366 36,386
As % of all contract IT jobs advertised in the UK 85.09% 90.39% 85.36%
Number of daily rates quoted 27,858 18,449 23,259
10th Percentile £325 £300 £304
25th Percentile £419 £405 £413
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -4.55%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,648 1,547 2,431
10th Percentile £15.00 £14.22 £12.79
25th Percentile £20.21 £17.45 £16.25
Median hourly rate £43.96 £25.15 £38.12
Median % change year-on-year +74.79% -34.02% -5.29%
75th Percentile £68.50 £52.00 £61.30
90th Percentile £82.65 £70.00 £72.50
UK excluding London median hourly rate £45.00 £24.34 £38.12
% change year-on-year +84.88% -36.15% -3.74%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 16 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 16 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 16 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -40 322 £491 +9.11% 139
UK excluding London -80 211 £475 +5.56% 135
London -37 124 £515 +8.42% 36
Work from Home -55 96 £488 +8.33% 79
North of England -91 64 £488 +30.00% 38
Midlands -28 62 £475 -2.46% 17
West Midlands -25 58 £475 +5.79% 11
Yorkshire -41 38 £500 +31.58% 11
South East -43 34 £488 -2.50% 32
South West -13 28 £400 -17.95% 18
North West -70 25 £408 +25.54% 20
Scotland -27 19 £481 +6.83% 5
East of England -29 6 £400 -12.71% 10
Wales -7 4 £750 +100.00% 11
East Midlands -10 4 £163 -75.00% 6
North East -39 1 £400 -25.30% 7

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.20%) Confluence
2 12 (3.38%) SharePoint
3 11 (3.10%) SAS
4 5 (1.41%) Microsoft Exchange
5 4 (1.13%) Adobe Experience Manager
5 4 (1.13%) IIS
6 3 (0.85%) NetWeaver
6 3 (0.85%) Oracle Self-Service HR
7 2 (0.56%) Apache
7 2 (0.56%) ArcGIS
7 2 (0.56%) Oracle Spatial
7 2 (0.56%) Oracle Workflow
8 1 (0.28%) CMS
8 1 (0.28%) Headless CMS
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) WebSphere
8 1 (0.28%) WebSphere Application Server
Applications
1 20 (5.63%) Microsoft Office
2 10 (2.82%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 18 (5.07%) Remedy ITSM
2 5 (1.41%) SAP S/4HANA
3 2 (0.56%) NetSuite
3 2 (0.56%) Oracle Assets
3 2 (0.56%) Oracle Cash Management
3 2 (0.56%) Oracle Payables
3 2 (0.56%) Oracle Procure-to-Pay
3 2 (0.56%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP ERP
Cloud Services
1 64 (18.03%) Azure
2 47 (13.24%) Entra ID
3 40 (11.27%) AWS
4 38 (10.70%) Microsoft 365
5 21 (5.92%) GitHub
6 19 (5.35%) Azure DevOps
7 16 (4.51%) GitHub Actions
8 15 (4.23%) Amazon CloudWatch
9 14 (3.94%) Amazon EC2
9 14 (3.94%) Amazon S3
10 13 (3.66%) Amazon EKS
10 13 (3.66%) Virtual Private Cloud
11 12 (3.38%) Amazon ECS
11 12 (3.38%) AWS Lambda
11 12 (3.38%) IaaS
11 12 (3.38%) SaaS
11 12 (3.38%) Serverless
12 11 (3.10%) AWS CodePipeline
12 11 (3.10%) OneDrive
12 11 (3.10%) Power Platform
Communications & Networking
1 34 (9.58%) DNS
2 26 (7.32%) Firewall
3 23 (6.48%) DHCP
4 15 (4.23%) VPN
5 13 (3.66%) SAN
6 11 (3.10%) Wi-Fi
7 9 (2.54%) Network Security
8 8 (2.25%) Kerberos
8 8 (2.25%) LAN
8 8 (2.25%) Wireless
9 7 (1.97%) NAS
9 7 (1.97%) VLAN
10 6 (1.69%) Cisco IOS
10 6 (1.69%) WAN
11 4 (1.13%) MPLS
11 4 (1.13%) TCP/IP
12 3 (0.85%) Internet
12 3 (0.85%) NGFW
13 2 (0.56%) FTP
13 2 (0.56%) SSL
Database & Business Intelligence
1 11 (3.10%) Data Warehouse
1 11 (3.10%) Power BI
1 11 (3.10%) SQL Server
2 8 (2.25%) Metadata
2 8 (2.25%) Oracle Database
3 7 (1.97%) MySQL
4 6 (1.69%) Relational Database
5 5 (1.41%) Db2
5 5 (1.41%) Metadata Repository
5 5 (1.41%) SAP HANA
6 3 (0.85%) Data Lake
6 3 (0.85%) NoSQL
6 3 (0.85%) Pentaho
6 3 (0.85%) SQL Server Integration Services
6 3 (0.85%) Tableau
7 2 (0.56%) KDB
7 2 (0.56%) MaxDB
7 2 (0.56%) Oracle BI Publisher
7 2 (0.56%) PostgreSQL
7 2 (0.56%) SQL Server Analysis Services
Development Applications
1 64 (18.03%) JIRA
2 16 (4.51%) Jenkins
3 13 (3.66%) Bitbucket
3 13 (3.66%) GitLab
4 11 (3.10%) Git
5 4 (1.13%) Jaeger
5 4 (1.13%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Cypress.io
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
General
1 150 (42.25%) Social Skills
2 78 (21.97%) Finance
3 47 (13.24%) Analytical Skills
4 36 (10.14%) Public Sector
5 26 (7.32%) Banking
6 17 (4.79%) Legal
7 15 (4.23%) Documentation Skills
8 11 (3.10%) Retail
9 9 (2.54%) Organisational Skills
10 8 (2.25%) Influencing Skills
10 8 (2.25%) Law
11 7 (1.97%) Telecoms
12 5 (1.41%) Front Office
12 5 (1.41%) Military
13 4 (1.13%) Financial Institution
13 4 (1.13%) Police
14 3 (0.85%) Inclusion and Diversity
14 3 (0.85%) Local Government
15 2 (0.56%) Corporate Banking
15 2 (0.56%) Games
Job Titles
1 41 (11.55%) Support Engineer
2 38 (10.70%) Service Manager
3 35 (9.86%) Analyst
4 25 (7.04%) Senior
5 24 (6.76%) Lead
6 23 (6.48%) Architect
7 22 (6.20%) Incident Manager
8 21 (5.92%) IT Support
9 17 (4.79%) Infrastructure Engineer
10 16 (4.51%) Consultant
10 16 (4.51%) IT Engineer
11 15 (4.23%) Administrator
11 15 (4.23%) Developer
11 15 (4.23%) Major Incident Manager
12 14 (3.94%) IT Support Engineer
13 12 (3.38%) Delivery Manager
13 12 (3.38%) Scrum Master
14 10 (2.82%) IT Manager
15 9 (2.54%) Network Engineer
15 9 (2.54%) Solutions Architect
Libraries, Frameworks & Software Standards
1 14 (3.94%) Middleware
2 10 (2.82%) Microsoft Graph
3 9 (2.54%) .NET
3 9 (2.54%) AWS CDK
3 9 (2.54%) LDAP
4 8 (2.25%) REST
5 6 (1.69%) SAP Basis
5 6 (1.69%) Web Services
6 5 (1.41%) CSS
6 5 (1.41%) Software Packaging
6 5 (1.41%) Spring
6 5 (1.41%) XML
7 4 (1.13%) AngularJS
7 4 (1.13%) Bootstrap
7 4 (1.13%) FIDO
7 4 (1.13%) J2EE
7 4 (1.13%) jQuery
7 4 (1.13%) OpenTelemetry
7 4 (1.13%) Sass
7 4 (1.13%) Spring MVC
Miscellaneous
1 22 (6.20%) Product Ownership
2 20 (5.63%) CMDB
2 20 (5.63%) Onboarding
3 19 (5.35%) Data Centre
4 13 (3.66%) Distributed Systems
5 12 (3.38%) Data Protection Act
5 12 (3.38%) PKI
6 11 (3.10%) Analytical Mindset
7 10 (2.82%) Mainframe
8 9 (2.54%) Management Information System
9 8 (2.25%) Hybrid Cloud
9 8 (2.25%) Security Posture
9 8 (2.25%) Smartphone
10 7 (1.97%) Clustering
10 7 (1.97%) Enterprise Software
10 7 (1.97%) Private Cloud
11 6 (1.69%) Replication
12 5 (1.41%) Cloud Native
13 4 (1.13%) Distributed Computing
14 3 (0.85%) Virtual Team
Operating Systems
1 82 (23.10%) Windows
2 52 (14.65%) Linux
3 21 (5.92%) Unix
3 21 (5.92%) Windows Server
4 11 (3.10%) Red Hat Enterprise Linux
5 9 (2.54%) zOS
6 8 (2.25%) Android
7 6 (1.69%) Windows 10
7 6 (1.69%) Windows Server 2019
8 4 (1.13%) Windows Server 2012
9 2 (0.56%) Apple iOS
9 2 (0.56%) Windows 7
9 2 (0.56%) Windows Server 2016
9 2 (0.56%) Windows XP
10 1 (0.28%) AIX
10 1 (0.28%) Ubuntu
Processes & Methodologies
1 173 (48.73%) ITIL
2 112 (31.55%) ITSM
3 103 (29.01%) Service Management
4 96 (27.04%) Change Management
5 91 (25.63%) Continuous Improvement
6 83 (23.38%) Stakeholder Management
7 82 (23.10%) Incident Management
8 75 (21.13%) Agile
9 65 (18.31%) Root Cause Analysis
10 60 (16.90%) Problem-Solving
10 60 (16.90%) Service Delivery
11 55 (15.49%) DevOps
12 45 (12.68%) Decision-Making
13 42 (11.83%) CI/CD
14 33 (9.30%) Stakeholder Engagement
15 32 (9.01%) Incident Response
16 29 (8.17%) Customer Service
16 29 (8.17%) Scrum
17 25 (7.04%) Asset Management
17 25 (7.04%) Major Incident Management
Programming Languages
1 37 (10.42%) SQL
2 31 (8.73%) PowerShell
3 30 (8.45%) Python
4 18 (5.07%) Bash
4 18 (5.07%) Java
5 13 (3.66%) C#
6 7 (1.97%) PL/SQL
7 6 (1.69%) JavaScript
8 5 (1.41%) JCL
8 5 (1.41%) T-SQL
9 4 (1.13%) Go
9 4 (1.13%) Shell Script
10 2 (0.56%) Perl
10 2 (0.56%) PHP
10 2 (0.56%) REXX
10 2 (0.56%) TypeScript
11 1 (0.28%) Apex Code
11 1 (0.28%) Jython
11 1 (0.28%) Korn
11 1 (0.28%) Scala
Qualifications
1 125 (35.21%) Security Cleared
2 99 (27.89%) SC Cleared
3 38 (10.70%) DV Cleared
4 32 (9.01%) Degree
5 17 (4.79%) ITIL Certification
6 11 (3.10%) SAFe Agilist
7 9 (2.54%) AWS Certified Cloud Practitioner
7 9 (2.54%) BPSS Clearance
8 7 (1.97%) Cisco Certification
9 6 (1.69%) CCNA
9 6 (1.69%) ITIL Foundation Certificate
9 6 (1.69%) Master's Degree
10 5 (1.41%) Microsoft Certification
10 5 (1.41%) PMI Certification
11 4 (1.13%) CCNP
11 4 (1.13%) CISSP
11 4 (1.13%) Computer Science Degree
11 4 (1.13%) MCSE
11 4 (1.13%) PMP
11 4 (1.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 51 (14.37%) SLA
2 13 (3.66%) ISO/IEC 27001
3 8 (2.25%) Data Quality
3 8 (2.25%) PCI DSS
4 7 (1.97%) GDPR
5 6 (1.69%) Cyber Essentials
5 6 (1.69%) NIST
6 4 (1.13%) GRC
7 3 (0.85%) Actionable Recommendations
7 3 (0.85%) QA
8 2 (0.56%) ISO/IEC 20000
8 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.56%) Sarbanes-Oxley
9 1 (0.28%) Accessibility
9 1 (0.28%) COBIT
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) NCSC
9 1 (0.28%) SOC 2
9 1 (0.28%) WCAG
System Software
1 60 (16.90%) Active Directory
2 22 (6.20%) VMware Infrastructure
3 17 (4.79%) NFS
4 16 (4.51%) Docker
5 9 (2.54%) VMware ESXi
6 8 (2.25%) Hyper-V
7 5 (1.41%) Time Sharing Option
7 5 (1.41%) vSphere
8 4 (1.13%) Virtual Machines
9 3 (0.85%) Firmware
9 3 (0.85%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) VMware Workstation
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
Systems Management
1 20 (5.63%) Terraform
2 19 (5.35%) SCCM
3 15 (4.23%) Microsoft Intune
4 13 (3.66%) Ansible
5 11 (3.10%) Kubernetes
6 9 (2.54%) vCenter Server
7 8 (2.25%) Grafana
8 6 (1.69%) Prometheus
8 6 (1.69%) Red Hat Satellite
9 5 (1.41%) CA Single Sign-On
9 5 (1.41%) Cisco Prime
9 5 (1.41%) SCOM
9 5 (1.41%) Tivoli Storage Manager
10 4 (1.13%) Istio
10 4 (1.13%) Podman
10 4 (1.13%) Single Sign-On
11 3 (0.85%) Active Directory Federation Services
11 3 (0.85%) Rancher
12 2 (0.56%) Avamar
12 2 (0.56%) Failover Clustering
Vendors
1 85 (23.94%) ServiceNow
2 57 (16.06%) Microsoft
3 27 (7.61%) VMware
4 25 (7.04%) Remedy
5 23 (6.48%) Oracle
6 20 (5.63%) Cisco
7 12 (3.38%) Broadcom
7 12 (3.38%) SAP
8 11 (3.10%) IBM
9 10 (2.82%) Splunk
10 9 (2.54%) Citrix
10 9 (2.54%) Salesforce
11 8 (2.25%) Red Hat
12 7 (1.97%) Brocade
12 7 (1.97%) Dell
12 7 (1.97%) Denodo
12 7 (1.97%) SolarWinds
12 7 (1.97%) Sybase
13 6 (1.69%) Canon
13 6 (1.69%) Dynatrace