The following table provides summary statistics for contract job vacancies with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 284 241 255
Rank change year-on-year -43 +14  
Contract jobs citing Problem Management 357 539 471
As % of all contract IT jobs advertised in the UK 0.78% 1.00% 0.88%
As % of the Processes & Methodologies category 0.94% 1.20% 1.10%
Number of daily rates quoted 192 345 268
Median daily rate £361 £350 £355
Median daily rate % change year-on-year +3.07% -1.40%  
90% offered a daily rate of more than £164 £225 £200
10% offered a daily rate of more than £500 £500 £525
UK excluding London median daily rate £350 £350 £320
% change year-on-year - +9.37%  
Number of hourly rates quoted 21 16 26
Median hourly rate £18.00 £32.50 £21.00
Median hourly rate % change year-on-year -44.61% +54.76%  
90% offered a hourly rate of more than £11.00 £16.00 £14.66
10% offered a hourly rate of more than £25.00 £50.00 £40.00
UK excluding London median hourly rate £11.50 £45.00 £29.00
% change year-on-year -74.44% +55.17%  

Problem Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 37817 44820 42796
As % of all contract IT job vacancies advertised in the UK 83.06% 82.80% 79.70%
Number of daily rates quoted 25004 29451 26544
Median daily rate £450 £430 £418
Median daily rate % change year-on-year +4.65% +2.99%  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 954 1102 1235
Median hourly rate £35.00 £37.50 £28.19
Median hourly rate % change year-on-year -6.66% +33.02%  
90% offered a hourly rate of more than £13.00 £13.00 £12.10
10% offered a hourly rate of more than £52.50 £55.00 £49.50
UK excluding London median hourly rate £35.75 £38.00 £30.00
% change year-on-year -5.92% +26.66%  

Problem Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Problem Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management.

Contractor daily rate trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Problem Management over the 3 months to 30 March 2017.

Contractor daily rate histogram for Problem Management in the UK

Problem Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management.

Contractor hourly rate trend for Problem Management in the UK

Problem Management
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Problem Management over the 3 months to 30 March 2017.

Contractor hourly rate histogram for Problem Management in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -55 309 £356 +1.64% 75
London -54 105 £375 +7.14% 30
South East -5 98 £353 +2.39% 15
Berkshire +20 35 £425 +4.93% 7
Buckinghamshire +8 23 £325 -23.52% 2
Wales +28 22 £425 -32.00% 1
Scotland +16 20 £263 -25.00%
North West +16 20 £150 -55.55% 8
West Midlands +6 18 £425 -7.60% 4
Milton Keynes +6 18 £325 -23.52% 1
City of London -3 18 £413 +21.32% 9
Reading +8 17 £438 - 2
East of England +4 17 £225 -40.00% 7
Yorkshire +10 15 £375 +15.38% 5
South West -28 15 £215 -37.68% 1
Gloucestershire +9 13 £210 -15.15%
Manchester +14 12 £200 -40.74% 5
Hampshire +8 12 £408 +20.74% 1
Surrey -12 12 £305 -20.77% 1
West Yorkshire +14 11 £375 +7.14% 4
Epsom +7 11 - -
South Wales +24 10 £400 -36.00%
Gloucester +8 10 £210 +16.66%
East Midlands -6 10 £363 -2.02% 4
Edinburgh +13 9 £263 -28.08%
Newcastle upon Tyne -8 9 £394 +43.18% 1
Tyne and Wear -14 9 £394 +48.58% 1
North East -15 9 £394 +48.58% 1
Swansea - 8 £488 -
West Wales - 8 £488 -

For the 6 months to 30 March 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Problem Management.

1 495 (55.18%) ITIL
2 297 (33.11%) Change Management
3 286 (31.88%) Windows
4 237 (26.42%) Microsoft
5 229 (25.53%) Service Management
6 215 (23.97%) Incident Management
7 189 (21.07%) Finance
8 177 (19.73%) Analytical Skills
9 161 (17.95%) Security Cleared
10 156 (17.39%) Active Directory
11 151 (16.83%) Linux
12 146 (16.28%) MS Excel
12 146 (16.28%) Agile Software Development
13 136 (15.16%) Service Delivery
14 134 (14.94%) SQL
15 119 (13.27%) Unix
15 119 (13.27%) SC Cleared
16 117 (13.04%) VMware
17 113 (12.60%) ITSM
18 112 (12.49%) Oracle
19 107 (11.93%) SLA
20 98 (10.93%) Project Management
21 96 (10.70%) Java
22 95 (10.59%) VMware Infrastructure
22 95 (10.59%) Windows Server
23 91 (10.14%) DevOps
24 90 (10.03%) Cisco
25 87 (9.70%) WAN
25 87 (9.70%) MS Office
25 87 (9.70%) Management Information System

Problem Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (4.12%) WebSphere
2 35 (3.90%) MS Exchange
2 35 (3.90%) SharePoint
3 29 (3.23%) IIS
4 26 (2.90%) WebLogic
5 24 (2.68%) Blackberry Enterprise Server
6 17 (1.90%) Apache
7 16 (1.78%) Confluence
7 16 (1.78%) IBM Notes
8 15 (1.67%) JBoss
9 14 (1.56%) Skype for Business
10 12 (1.34%) Tomcat
11 11 (1.23%) Exchange Server 2010
11 11 (1.23%) Oracle Application Server
12 9 (1.00%) SAS
12 9 (1.00%) Tuxedo
13 8 (0.89%) Exchange Server 2007
13 8 (0.89%) Exchange Server 2013
13 8 (0.89%) IBM Domino
14 7 (0.78%) BizTalk Server
Applications
1 146 (16.28%) MS Excel
2 87 (9.70%) MS Office
3 52 (5.80%) MS PowerPoint
4 23 (2.56%) MS Visio
5 8 (0.89%) MS Project
6 4 (0.45%) Spreadsheet
7 1 (0.11%) EngageOne
7 1 (0.11%) Windchill
Business Applications
1 16 (1.78%) Oracle EBS
2 12 (1.34%) Oracle EBS R12
3 9 (1.00%) Remedy ITSM
4 8 (0.89%) Dynamics CRM
5 5 (0.56%) SAP PSCD
6 4 (0.45%) BusinessWorks
6 4 (0.45%) ION MarketView
6 4 (0.45%) Oracle Applications
7 3 (0.33%) Staffware
8 2 (0.22%) assyst
9 1 (0.11%) MIS ActiveH
9 1 (0.11%) Oracle Cash Management
9 1 (0.11%) ResourceLink
9 1 (0.11%) Teamcenter
Cloud Services
1 67 (7.47%) SaaS
2 64 (7.13%) IaaS
3 61 (6.80%) PaaS
4 41 (4.57%) Office 365
5 29 (3.23%) Microsoft Azure
6 16 (1.78%) Amazon AWS
7 6 (0.67%) Cloud Computing
8 2 (0.22%) AWS CloudFormation
8 2 (0.22%) AWS OpsWorks
8 2 (0.22%) Azure Active Directory
8 2 (0.22%) GitHub
8 2 (0.22%) Virtual Private Cloud
9 1 (0.11%) HP Helion
9 1 (0.11%) Mimecast
9 1 (0.11%) OneDrive
9 1 (0.11%) Zapier
Communications & Networking
1 87 (9.70%) WAN
2 74 (8.25%) LAN
3 68 (7.58%) DNS
4 66 (7.36%) TCP/IP
5 57 (6.35%) Firewall
6 56 (6.24%) SAN
7 46 (5.13%) DHCP
8 41 (4.57%) Wireless
9 35 (3.90%) Internet
10 33 (3.68%) Network Security
11 32 (3.57%) VPN
12 28 (3.12%) NAS
13 26 (2.90%) MPLS
13 26 (2.90%) SSL
14 21 (2.34%) LDAP
15 20 (2.23%) BGP
15 20 (2.23%) Cisco IOS
16 18 (2.01%) LTE
17 17 (1.90%) Cisco Nexus
17 17 (1.90%) OSPF
Database & Business Intelligence
1 65 (7.25%) SQL Server
2 30 (3.34%) Oracle Reports
3 24 (2.68%) Oracle Database
4 22 (2.45%) DB2
5 16 (1.78%) MongoDB
6 14 (1.56%) SQL Server 2008
7 13 (1.45%) Hadoop
8 12 (1.34%) MySQL
9 11 (1.23%) Oracle Database 12c
10 10 (1.11%) SQL Server 2012
11 9 (1.00%) PostgreSQL
12 8 (0.89%) Apache Hive
13 7 (0.78%) Big Data
13 7 (0.78%) BusinessObjects
13 7 (0.78%) Data Warehouse
13 7 (0.78%) MS Access
14 6 (0.67%) Oracle BI EE
14 6 (0.67%) PowerCenter
14 6 (0.67%) Relational Database
15 5 (0.56%) SQL Server 2014
Development Applications
1 29 (3.23%) JIRA
2 27 (3.01%) Team Foundation Server
3 16 (1.78%) Jenkins
4 12 (1.34%) Android Studio
4 12 (1.34%) CA Gen
4 12 (1.34%) Xcode
5 10 (1.11%) Git (software)
6 5 (0.56%) Talend Open Studio
7 4 (0.45%) Log4j
7 4 (0.45%) Oracle Forms
7 4 (0.45%) SonarQube
7 4 (0.45%) Sonatype Nexus
7 4 (0.45%) Subversion
8 3 (0.33%) Atlassian Bamboo
8 3 (0.33%) ClearCase
8 3 (0.33%) ClearQuest
8 3 (0.33%) Eclipse
8 3 (0.33%) PVCS
9 2 (0.22%) Selenium
9 2 (0.22%) WebDriver
General
1 189 (21.07%) Finance
2 44 (4.91%) Telecoms
3 40 (4.46%) Legal
4 37 (4.12%) Banking
5 23 (2.56%) Front Office
6 21 (2.34%) Military
7 19 (2.12%) Retail
8 17 (1.90%) Back Office
9 16 (1.78%) Manufacturing
10 15 (1.67%) Publishing
11 14 (1.56%) Financial Institution
11 14 (1.56%) Law
12 12 (1.34%) Investment Banking
13 10 (1.11%) Marketing
14 6 (0.67%) Electronics
15 3 (0.33%) Local Government
16 2 (0.22%) French Language
16 2 (0.22%) Pharmaceutical
17 1 (0.11%) Aerospace
17 1 (0.11%) Automotive
Job Titles
1 173 (19.29%) Analyst
2 72 (8.03%) Service Analyst
3 60 (6.69%) Support Analyst
4 57 (6.35%) Administrator
4 57 (6.35%) Support Engineer
5 54 (6.02%) Developer
6 49 (5.46%) Applications Support
6 49 (5.46%) Network Engineer
6 49 (5.46%) Problem Manager
6 49 (5.46%) Service Manager
7 47 (5.24%) Service Desk Analyst
8 42 (4.68%) Infrastructure Engineer
9 37 (4.12%) Operations Engineer
10 36 (4.01%) DBA
11 27 (3.01%) 2nd Line Support
11 27 (3.01%) Architect
12 26 (2.90%) Senior Operations Engineer
13 25 (2.79%) Systems Administrator
14 22 (2.45%) IT Manager
14 22 (2.45%) Windows Engineer
Libraries, Frameworks & Software Standards
1 27 (3.01%) XML
2 20 (2.23%) Web Services
3 19 (2.12%) Middleware
4 17 (1.90%) J2EE
5 16 (1.78%) HTML
6 12 (1.34%) CSS
7 11 (1.23%) SOAP
8 10 (1.11%) Software Packaging
9 9 (1.00%) IBM Integration Bus
9 9 (1.00%) jQuery
10 8 (0.89%) Spring
11 7 (0.78%) .NET
11 7 (0.78%) Ajax
11 7 (0.78%) CSS3
11 7 (0.78%) HTML5
11 7 (0.78%) REST
11 7 (0.78%) XSLT
12 5 (0.56%) Oracle GoldenGate
12 5 (0.56%) Web Dynpro
12 5 (0.56%) XHTML
Miscellaneous
1 177 (19.73%) Analytical Skills
2 87 (9.70%) Management Information System
3 57 (6.35%) Data Centre
4 38 (4.24%) CMDB
5 33 (3.68%) Computer Science
6 31 (3.46%) Blackberry
7 21 (2.34%) Client/Server
8 19 (2.12%) Clustering
9 18 (2.01%) Enterprise Storage
10 16 (1.78%) Mainframe
10 16 (1.78%) Tandem
11 15 (1.67%) Replication
12 13 (1.45%) Virtual Team
13 11 (1.23%) Hedge funds
13 11 (1.23%) NHS
14 10 (1.11%) iPhone
15 9 (1.00%) Driving Licence
15 9 (1.00%) Enterprise Software
15 9 (1.00%) Public Cloud
16 8 (0.89%) Fat Client
Operating Systems
1 286 (31.88%) Windows
2 151 (16.83%) Linux
3 119 (13.27%) Unix
4 95 (10.59%) Windows Server
5 81 (9.03%) Windows 7
6 65 (7.25%) Windows Server 2008
7 57 (6.35%) Windows XP
8 52 (5.80%) Windows Server 2012
9 46 (5.13%) AIX
10 41 (4.57%) Windows Server 2003
11 35 (3.90%) Solaris
12 32 (3.57%) Windows 2000
13 29 (3.23%) Windows 10
14 23 (2.56%) Red Hat Enterprise Linux
15 20 (2.23%) Android
16 19 (2.12%) zOS
17 16 (1.78%) Windows 8
18 12 (1.34%) CatOS
18 12 (1.34%) VME
19 11 (1.23%) Mac OS X
Processes & Methodologies
1 495 (55.18%) ITIL
2 297 (33.11%) Change Management
3 229 (25.53%) Service Management
4 215 (23.97%) Incident Management
5 146 (16.28%) Agile Software Development
6 136 (15.16%) Service Delivery
7 113 (12.60%) ITSM
8 98 (10.93%) Project Management
9 91 (10.14%) DevOps
10 84 (9.36%) PRINCE2
11 81 (9.03%) Continuous Improvement
11 81 (9.03%) Root Cause Analysis
12 80 (8.92%) Configuration Management
13 72 (8.03%) Data Management
13 72 (8.03%) Release Management
14 69 (7.69%) Open Source
15 63 (7.02%) Change Control
16 58 (6.47%) ITIL V3
17 55 (6.13%) Stakeholder Management
18 50 (5.57%) Disaster Recovery
Programming Languages
1 134 (14.94%) SQL
2 96 (10.70%) Java
3 36 (4.01%) PowerShell
4 26 (2.90%) Perl
4 26 (2.90%) Shell Script
5 24 (2.68%) Python
6 19 (2.12%) C
7 18 (2.01%) JavaScript
8 15 (1.67%) VB
9 14 (1.56%) PL/SQL
10 12 (1.34%) Apple Swift
10 12 (1.34%) Objective-C
11 8 (0.89%) C++
12 7 (0.78%) Ruby
13 5 (0.56%) ABAP
13 5 (0.56%) C#
13 5 (0.56%) COBOL
14 3 (0.33%) Bash Shell
14 3 (0.33%) PHP
14 3 (0.33%) VBScript
Qualifications
1 161 (17.95%) Security Cleared
2 119 (13.27%) SC Cleared
3 74 (8.25%) ITIL Certification
4 55 (6.13%) Degree
5 37 (4.12%) DV Cleared
6 34 (3.79%) Cisco Certification
7 33 (3.68%) Microsoft Certification
8 23 (2.56%) CCNA
9 22 (2.45%) CCNP
10 21 (2.34%) ITIL Foundation Certificate
11 20 (2.23%) MCSE
12 19 (2.12%) CISSP
13 15 (1.67%) MCP
14 12 (1.34%) BPSS Clearance
15 11 (1.23%) Citrix Certification
16 9 (1.00%) CCDA
17 7 (0.78%) CCIE
17 7 (0.78%) JNCIA
17 7 (0.78%) JNCIS
17 7 (0.78%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 107 (11.93%) SLA
2 33 (3.68%) QA
3 15 (1.67%) Disclosure Scotland
4 12 (1.34%) PMO
4 12 (1.34%) Sarbanes-Oxley
5 11 (1.23%) PCI DSS
6 9 (1.00%) HIPAA
7 3 (0.33%) Data Quality
7 3 (0.33%) HL7
8 2 (0.22%) ISO/IEC 27001
9 1 (0.11%) COBIT
9 1 (0.11%) Dodd-Frank
9 1 (0.11%) GDPR
9 1 (0.11%) HMG Security Policy Framework
9 1 (0.11%) SEPA
System Software
1 156 (17.39%) Active Directory
2 95 (10.59%) VMware Infrastructure
3 24 (2.68%) vSphere
4 21 (2.34%) Veritas Cluster Server
5 20 (2.23%) Hyper-V
6 18 (2.01%) Veritas File System
6 18 (2.01%) VMware ESX
6 18 (2.01%) XenApp
7 17 (1.90%) Virtual Desktop
8 16 (1.78%) VMware ESXi
8 16 (1.78%) XenDesktop
9 14 (1.56%) Firmware
9 14 (1.56%) Microsoft App-V
10 9 (1.00%) KVM
10 9 (1.00%) Virtual Machines
11 5 (0.56%) SRDF
11 5 (0.56%) Virtual Servers
12 4 (0.45%) Apache Flume
12 4 (0.45%) Tivoli Workload Scheduler
12 4 (0.45%) Veritas Volume Manager
Systems Management
1 39 (4.35%) SCCM
2 35 (3.90%) NetBackup
3 20 (2.23%) OpenView Configuration Management
4 19 (2.12%) SCOM
5 15 (1.67%) Puppet
6 10 (1.11%) Systems Management Server (SMS)
6 10 (1.11%) Tivoli
7 8 (0.89%) AirWatch
7 8 (0.89%) HP SiteScope
7 8 (0.89%) WSUS
8 7 (0.78%) Netcool
8 7 (0.78%) Opscode Chef
8 7 (0.78%) vMotion
9 6 (0.67%) Ansible
9 6 (0.67%) EdgeSight
9 6 (0.67%) Symantec Endpoint Protection
9 6 (0.67%) Unicenter
9 6 (0.67%) WMI
10 5 (0.56%) ITRS Geneos
10 5 (0.56%) Veritas Storage Foundation
Vendors
1 237 (26.42%) Microsoft
2 117 (13.04%) VMware
3 112 (12.49%) Oracle
4 90 (10.03%) Cisco
5 79 (8.81%) HP
6 72 (8.03%) Citrix
7 44 (4.91%) Red Hat
8 41 (4.57%) IBM
9 40 (4.46%) ServiceNow
10 33 (3.68%) Veritas
11 30 (3.34%) Symantec
12 28 (3.12%) Sun
13 25 (2.79%) Remedy
14 22 (2.45%) EMC
15 19 (2.12%) Dell
15 19 (2.12%) LANDesk
15 19 (2.12%) SAP
16 18 (2.01%) Informatica
16 18 (2.01%) Intel Security
17 17 (1.90%) webMethods
West End
Capita Defence & Security Resourcing
Posted: Yesterday
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £225 per day
Posted: 21 hours ago
London
Modis International
Rate: £320.00 - £340.00 per day
Posted: 6 days ago
Wales
X4 Group
Rate: £400 - 500 per day
Posted: 2 days ago
London
Capita Resourcing - IT Resourcing
Rate: £350 - £375 per day
Posted: 3 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 days ago
Manchester, Lancashire
Robert Walters
Rate: £425 - £525 per day
Posted: 2 days ago
Bracknell, Berkshire
LA International
Posted: 5 days ago
North London
London Metropolitan University
Rate: From £41,103 to £47,373 per annum (inclusive of London Allowance)
Posted: 19 hours ago
London
AMS contingency
Posted: 27 days ago