Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 31 August 2026, with comparisons to the same periods in the previous two years.

6 months to
31 Aug 2026
Same period 2025 Same period 2024
Rank 357 274 323
Rank change year-on-year -83 +49 -63
Contract jobs citing Problem Management 356 324 267
As % of all contract jobs in the UK 0.66% 0.98% 0.69%
As % of the Processes & Methodologies category 0.78% 1.09% 0.81%
Number of daily rates quoted 217 183 175
10th Percentile £250 £313 £332
25th Percentile £385 £368 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £556 £538 £538
90th Percentile £674 £650 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 24 18 6
10th Percentile £16.34 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £23.88 £33.00
Median % change year-on-year +6.66% -27.65% +141.58%
75th Percentile £46.94 £40.20 £53.93
90th Percentile £67.84 £47.23 £79.25
UK excluding London median hourly rate £25.47 £22.29 £27.50
% change year-on-year +14.24% -18.95% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,455 29,807 32,988
As % of all contract IT jobs advertised in the UK 84.58% 90.45% 85.47%
Number of daily rates quoted 27,783 18,569 20,737
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,905 1,767 1,609
10th Percentile £14.10 £14.20 £14.16
25th Percentile £17.75 £17.30 £18.89
Median hourly rate £41.00 £25.15 £42.50
Median % change year-on-year +63.02% -40.82% +3.56%
75th Percentile £67.84 £47.31 £65.00
90th Percentile £80.00 £67.25 £75.00
UK excluding London median hourly rate £43.56 £22.63 £43.00
% change year-on-year +92.49% -47.37% +14.67%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 31 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 31 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 31 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -60 316 £475 +2.70% 132
UK excluding London -71 201 £475 +5.56% 111
London -43 129 £456 -8.75% 52
Work from Home -42 91 £475 +5.56% 58
North of England -87 63 £475 +22.42% 20
Midlands -19 61 £463 +3.93% 14
West Midlands -14 53 £463 +14.91% 9
South East -46 38 £538 +7.50% 36
Yorkshire -39 36 £500 +28.87% 6
North West -74 26 £408 +8.80% 11
Scotland -27 21 £481 +9.01% 11
South West -44 12 £350 -33.33% 11
East of England -17 9 £400 -20.00% 10
East Midlands -13 8 - - 5
Wales -13 4 £750 +100.00% 4
North East -36 1 £400 -38.46% 3

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.90%) Confluence
2 17 (4.78%) SharePoint
3 14 (3.93%) Microsoft Exchange
4 9 (2.53%) SAS
5 4 (1.12%) IIS
5 4 (1.12%) WebSphere
6 3 (0.84%) Apache Airflow
7 2 (0.56%) NetWeaver
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
8 1 (0.28%) Adobe Experience Manager
8 1 (0.28%) Apache
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.87%) Microsoft Office
2 11 (3.09%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.93%) Remedy ITSM
2 2 (0.56%) NetSuite
2 2 (0.56%) Oracle Procure-to-Pay
2 2 (0.56%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 80 (22.47%) Azure
2 54 (15.17%) AWS
3 50 (14.04%) Microsoft 365
4 45 (12.64%) Entra ID
5 24 (6.74%) GitHub
6 18 (5.06%) GitHub Actions
7 17 (4.78%) Azure DevOps
7 17 (4.78%) OneDrive
8 16 (4.49%) Amazon CloudWatch
9 15 (4.21%) Amazon EKS
10 14 (3.93%) Amazon EC2
10 14 (3.93%) Amazon S3
10 14 (3.93%) Power Platform
11 13 (3.65%) Amazon ECS
11 13 (3.65%) Virtual Private Cloud
12 12 (3.37%) AWS CloudFormation
12 12 (3.37%) AWS Lambda
12 12 (3.37%) GCP
12 12 (3.37%) SaaS
12 12 (3.37%) Serverless
Communications & Networking
1 48 (13.48%) DNS
2 31 (8.71%) DHCP
3 30 (8.43%) Firewall
4 19 (5.34%) VPN
5 15 (4.21%) Network Security
5 15 (4.21%) Wi-Fi
6 13 (3.65%) TCP/IP
7 12 (3.37%) SAN
7 12 (3.37%) Wireless
8 9 (2.53%) LAN
8 9 (2.53%) WAN
9 8 (2.25%) Kerberos
10 7 (1.97%) VLAN
11 6 (1.69%) Cisco IOS
12 5 (1.40%) NAS
13 4 (1.12%) HTTP
14 3 (0.84%) VoIP
15 2 (0.56%) Internet
15 2 (0.56%) OSPF
15 2 (0.56%) SSL
Database & Business Intelligence
1 19 (5.34%) SQL Server
2 14 (3.93%) Power BI
3 10 (2.81%) Data Warehouse
4 8 (2.25%) Metadata
4 8 (2.25%) MySQL
5 7 (1.97%) Data Lake
5 7 (1.97%) NoSQL
5 7 (1.97%) Pentaho
5 7 (1.97%) Relational Database
6 6 (1.69%) Db2
7 4 (1.12%) Oracle Database
8 3 (0.84%) Amazon Redshift
8 3 (0.84%) Oracle Reports
8 3 (0.84%) PostgreSQL
8 3 (0.84%) SAP HANA
9 2 (0.56%) BusinessObjects
9 2 (0.56%) KDB
9 2 (0.56%) SQL Server Analysis Services
9 2 (0.56%) SQL Server Integration Services
9 2 (0.56%) SQL Server Reporting Services
Development Applications
1 47 (13.20%) JIRA
2 17 (4.78%) Jenkins
3 15 (4.21%) GitLab
4 13 (3.65%) Bitbucket
5 9 (2.53%) Git
6 3 (0.84%) SonarQube
7 2 (0.56%) Jaeger
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) Maven
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) SQL Server Management Studio (SSMS)
8 1 (0.28%) tSQLt
General
1 160 (44.94%) Social Skills
2 70 (19.66%) Finance
3 52 (14.61%) Analytical Skills
4 37 (10.39%) Public Sector
5 27 (7.58%) Banking
6 15 (4.21%) Organisational Skills
7 13 (3.65%) Influencing Skills
8 12 (3.37%) Documentation Skills
9 11 (3.09%) Telecoms
10 10 (2.81%) Legal
11 8 (2.25%) Front Office
12 7 (1.97%) Law
13 5 (1.40%) Corporate Banking
13 5 (1.40%) Military
13 5 (1.40%) Retail
14 4 (1.12%) Financial Institution
14 4 (1.12%) Inclusion and Diversity
14 4 (1.12%) Local Government
14 4 (1.12%) Police
15 3 (0.84%) Presentation Skills
Job Titles
1 54 (15.17%) Support Engineer
2 39 (10.96%) Analyst
3 27 (7.58%) Senior
4 26 (7.30%) Architect
5 25 (7.02%) Lead
6 21 (5.90%) Infrastructure Engineer
7 20 (5.62%) Incident Manager
8 19 (5.34%) IT Support
9 17 (4.78%) Cloud Engineer
9 17 (4.78%) Consultant
9 17 (4.78%) IT Engineer
9 17 (4.78%) Service Manager
10 15 (4.21%) IT Support Engineer
11 14 (3.93%) Major Incident Manager
12 13 (3.65%) Administrator
13 12 (3.37%) Scrum Master
14 10 (2.81%) Applications Support
14 10 (2.81%) Developer
14 10 (2.81%) Support Analyst
15 9 (2.53%) IT Manager
Libraries, Frameworks & Software Standards
1 24 (6.74%) Terraform
2 13 (3.65%) Middleware
3 11 (3.09%) REST
4 9 (2.53%) AWS CDK
4 9 (2.53%) LDAP
5 8 (2.25%) Microsoft Graph
5 8 (2.25%) Software Packaging
6 7 (1.97%) XML
7 6 (1.69%) Web Services
8 5 (1.40%) .NET
8 5 (1.40%) CSS
8 5 (1.40%) SAP Basis
8 5 (1.40%) SOAP
9 4 (1.12%) Ajax
9 4 (1.12%) FIDO
9 4 (1.12%) HTML
9 4 (1.12%) Jakarta EE
9 4 (1.12%) JSON
9 4 (1.12%) OpenTelemetry
9 4 (1.12%) Oracle Fusion
Miscellaneous
1 25 (7.02%) Onboarding
2 20 (5.62%) Product Ownership
3 14 (3.93%) Distributed Systems
4 13 (3.65%) Data Centre
4 13 (3.65%) Data Protection Act
5 12 (3.37%) Analytical Mindset
5 12 (3.37%) Management Information System
5 12 (3.37%) PKI
6 11 (3.09%) CMDB
7 9 (2.53%) Cloud Native
7 9 (2.53%) Public Cloud
8 8 (2.25%) Enterprise Software
8 8 (2.25%) Mainframe
8 8 (2.25%) Smartphone
9 7 (1.97%) Autonomous Agent
10 5 (1.40%) Private Cloud
10 5 (1.40%) Replication
10 5 (1.40%) Security Posture
11 4 (1.12%) Distributed Computing
11 4 (1.12%) SCADA
Operating Systems
1 106 (29.78%) Windows
2 54 (15.17%) Linux
3 34 (9.55%) Windows Server
4 18 (5.06%) Unix
5 17 (4.78%) Windows 10
6 13 (3.65%) Android
6 13 (3.65%) Red Hat Enterprise Linux
7 10 (2.81%) Windows Server 2019
8 7 (1.97%) Apple iOS
9 6 (1.69%) zOS
10 5 (1.40%) Windows 7
11 4 (1.12%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) AIX
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 167 (46.91%) ITIL
2 111 (31.18%) Continuous Improvement
2 111 (31.18%) ITSM
3 105 (29.49%) Service Management
4 95 (26.69%) Change Management
5 93 (26.12%) Stakeholder Management
6 84 (23.60%) Incident Management
7 83 (23.31%) Agile
8 77 (21.63%) Root Cause Analysis
9 65 (18.26%) Service Delivery
10 63 (17.70%) Problem-Solving
11 62 (17.42%) DevOps
12 50 (14.04%) CI/CD
13 44 (12.36%) Runbook
14 43 (12.08%) Decision-Making
15 34 (9.55%) Customer Service
16 32 (8.99%) Infrastructure Engineering
17 31 (8.71%) Major Incident Management
17 31 (8.71%) Migration
17 31 (8.71%) Stakeholder Engagement
Programming Languages
1 52 (14.61%) Python
2 45 (12.64%) PowerShell
3 43 (12.08%) SQL
4 31 (8.71%) Java
5 25 (7.02%) Bash
6 13 (3.65%) JavaScript
7 8 (2.25%) C#
7 8 (2.25%) T-SQL
8 5 (1.40%) JCL
8 5 (1.40%) PL/SQL
9 4 (1.12%) Shell Script
10 3 (0.84%) VBScript
11 2 (0.56%) Bicep
11 2 (0.56%) Go
11 2 (0.56%) Magik
11 2 (0.56%) Perl
11 2 (0.56%) REXX
12 1 (0.28%) Jython
12 1 (0.28%) SOQL
12 1 (0.28%) TypeScript
Qualifications
1 118 (33.15%) Security Cleared
2 87 (24.44%) SC Cleared
3 37 (10.39%) Degree
4 24 (6.74%) DV Cleared
5 14 (3.93%) BPSS Clearance
5 14 (3.93%) ITIL Certification
6 11 (3.09%) SAFe Agilist
7 10 (2.81%) Computer Science Degree
7 10 (2.81%) ITIL Foundation Certificate
8 9 (2.53%) AWS Certified Cloud Practitioner
9 7 (1.97%) CCNA
9 7 (1.97%) Cisco Certification
9 7 (1.97%) Microsoft Certification
10 6 (1.69%) CISSP
10 6 (1.69%) MCSE
10 6 (1.69%) PMI Certification
11 5 (1.40%) PMP
11 5 (1.40%) VMware Certified Professional (VCP)
12 4 (1.12%) CISM
12 4 (1.12%) RHCA
Quality Assurance & Compliance
1 60 (16.85%) SLA
2 13 (3.65%) ISO/IEC 27001
3 12 (3.37%) Data Quality
4 7 (1.97%) Cyber Essentials
5 6 (1.69%) COBIT
6 5 (1.40%) NIST
7 4 (1.12%) GDPR
7 4 (1.12%) PCI DSS
7 4 (1.12%) QA
8 3 (0.84%) Actionable Recommendations
8 3 (0.84%) GRC
9 2 (0.56%) ISO/IEC 20000
10 1 (0.28%) Accessibility
10 1 (0.28%) ISO 20022
10 1 (0.28%) ISO 22301
10 1 (0.28%) ISO 9001
10 1 (0.28%) NCSC
10 1 (0.28%) Sarbanes-Oxley
10 1 (0.28%) SEPA
10 1 (0.28%) WCAG
System Software
1 71 (19.94%) Active Directory
2 28 (7.87%) VMware Infrastructure
3 24 (6.74%) Docker
4 18 (5.06%) NFS
5 13 (3.65%) VMware ESXi
6 12 (3.37%) Hyper-V
7 7 (1.97%) vSphere
8 5 (1.40%) Time Sharing Option
8 5 (1.40%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) Virtual Desktop
9 3 (0.84%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) GPFS
11 1 (0.28%) RACF
Systems Management
1 23 (6.46%) Kubernetes
2 20 (5.62%) Microsoft Intune
3 17 (4.78%) SCCM
4 16 (4.49%) Ansible
5 13 (3.65%) vCenter Server
6 10 (2.81%) SCOM
7 6 (1.69%) Grafana
7 6 (1.69%) Red Hat Satellite
8 5 (1.40%) Podman
8 5 (1.40%) Prometheus
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) CA Single Sign-On
10 3 (0.84%) Cisco Prime
10 3 (0.84%) Istio
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) AirWatch
11 2 (0.56%) Failover Clustering
11 2 (0.56%) Jamf Pro
11 2 (0.56%) PaperCut
11 2 (0.56%) Single Sign-On
Vendors
1 76 (21.35%) ServiceNow
2 72 (20.22%) Microsoft
3 35 (9.83%) VMware
4 26 (7.30%) Oracle
5 24 (6.74%) Cisco
6 18 (5.06%) Remedy
7 16 (4.49%) Broadcom
8 15 (4.21%) Splunk
9 10 (2.81%) IBM
9 10 (2.81%) Salesforce
9 10 (2.81%) SolarWinds
10 9 (2.53%) Dynatrace
10 9 (2.53%) HP
10 9 (2.53%) Red Hat
11 8 (2.25%) Denodo
11 8 (2.25%) SAP
12 7 (1.97%) Dell
13 6 (1.69%) Brocade
13 6 (1.69%) Citrix
13 6 (1.69%) Sybase