Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 20 September 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Sep 2026
Same period 2025 Same period 2024
Rank 346 282 313
Rank change year-on-year -64 +31 -62
Contract jobs citing Problem Management 368 312 261
As % of all contract jobs in the UK 0.67% 0.95% 0.68%
As % of the Processes & Methodologies category 0.80% 1.05% 0.79%
Number of daily rates quoted 234 172 165
10th Percentile £263 £305 £328
25th Percentile £400 £368 £423
Median daily rate (50th Percentile) £489 £450 £475
Median % change year-on-year +8.61% -5.26% -5.00%
75th Percentile £556 £538 £550
90th Percentile £672 £599 £623
UK excluding London median daily rate £500 £450 £485
% change year-on-year +11.11% -7.21% -3.01%
Number of hourly rates quoted 24 20 6
10th Percentile £16.79 £15.50 £31.50
25th Percentile £21.70 £16.84 £41.53
Median hourly rate £25.47 £18.90 £56.75
Median % change year-on-year +34.77% -66.70% +315.41%
75th Percentile £58.58 £25.02 £58.27
90th Percentile £67.84 £47.12 £79.25
UK excluding London median hourly rate £25.47 £17.79 £56.75
% change year-on-year +43.14% -68.65% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,068 29,787 33,025
As % of all contract IT jobs advertised in the UK 84.40% 90.53% 85.72%
Number of daily rates quoted 27,926 18,499 20,227
10th Percentile £325 £300 £309
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £625 £625 £638
90th Percentile £730 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,164 1,816 1,455
10th Percentile £13.81 £14.23 £14.90
25th Percentile £17.25 £17.30 £20.00
Median hourly rate £40.00 £25.15 £43.00
Median % change year-on-year +59.05% -41.51% -1.91%
75th Percentile £67.48 £44.05 £65.00
90th Percentile £78.75 £67.00 £75.00
UK excluding London median hourly rate £40.03 £22.50 £43.00
% change year-on-year +77.91% -47.67% +1.18%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 20 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 20 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 20 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -65 323 £488 +4.61% 321
UK excluding London -86 208 £500 +11.11% 250
London -46 127 £450 -10.00% 141
Work from Home -77 84 £500 +11.11% 135
Midlands -18 63 £475 +18.16% 31
North of England -81 63 £475 +5.56% 56
West Midlands -21 49 £482 +19.96% 20
South East -42 41 £538 +4.88% 55
Yorkshire -36 34 £500 +11.11% 15
North West -71 28 £445 +18.67% 35
Scotland -25 22 £510 +13.33% 19
East Midlands -12 14 £425 -34.62% 11
South West -38 12 £350 -33.33% 18
East of England -28 10 £623 +24.50% 23
Wales -9 4 £750 +100.00% 13
North East -42 1 £400 -38.46% 7

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (5.16%) Confluence
2 15 (4.08%) SharePoint
3 14 (3.80%) Microsoft Exchange
4 11 (2.99%) SAS
5 4 (1.09%) Apache Airflow
6 3 (0.82%) CMS
6 3 (0.82%) IIS
6 3 (0.82%) WebSphere
7 2 (0.54%) NetWeaver
7 2 (0.54%) Smallworld
8 1 (0.27%) CICS
8 1 (0.27%) Exchange Server 2010
8 1 (0.27%) HCL Notes
8 1 (0.27%) IBM Transformation Extender
Applications
1 26 (7.07%) Microsoft Office
2 11 (2.99%) Microsoft Excel
3 2 (0.54%) MS Visio
4 1 (0.27%) Chatbot
4 1 (0.27%) Maple
Business Applications
1 13 (3.53%) Remedy ITSM
2 2 (0.54%) SAP S/4HANA
3 1 (0.27%) iTrent
3 1 (0.27%) Oracle BRM
3 1 (0.27%) Oracle ERP
3 1 (0.27%) Oracle Financials
3 1 (0.27%) Oracle Procure-to-Pay
3 1 (0.27%) Primavera
3 1 (0.27%) SAP BPC
3 1 (0.27%) SAP BRIM
3 1 (0.27%) SAP ERP
3 1 (0.27%) SAP FI
3 1 (0.27%) SAP FI-CA
3 1 (0.27%) SAP FS
3 1 (0.27%) SAP HCM
3 1 (0.27%) SAP MM
3 1 (0.27%) SAP Oil and Gas
3 1 (0.27%) SAP WM
3 1 (0.27%) Unit4 Business World
Cloud Services
1 84 (22.83%) Azure
2 53 (14.40%) AWS
3 49 (13.32%) Microsoft 365
4 41 (11.14%) Entra ID
5 22 (5.98%) GitHub
6 17 (4.62%) OneDrive
7 16 (4.35%) Power Platform
8 15 (4.08%) GitHub Actions
9 14 (3.80%) Amazon EKS
10 13 (3.53%) Azure DevOps
10 13 (3.53%) GCP
10 13 (3.53%) SaaS
11 12 (3.26%) Amazon CloudWatch
11 12 (3.26%) Amazon EC2
11 12 (3.26%) Amazon S3
12 10 (2.72%) Amazon ECS
12 10 (2.72%) AWS CloudFormation
12 10 (2.72%) Serverless
12 10 (2.72%) Virtual Private Cloud
13 9 (2.45%) AWS Lambda
Communications & Networking
1 53 (14.40%) DNS
2 33 (8.97%) DHCP
3 27 (7.34%) Firewall
4 19 (5.16%) VPN
5 16 (4.35%) SAN
6 15 (4.08%) Wireless
7 14 (3.80%) Network Security
7 14 (3.80%) TCP/IP
8 13 (3.53%) WAN
9 12 (3.26%) Wi-Fi
10 9 (2.45%) LAN
11 8 (2.17%) Kerberos
11 8 (2.17%) VLAN
12 6 (1.63%) Cisco IOS
12 6 (1.63%) NAS
13 5 (1.36%) SD-WAN
14 4 (1.09%) HTTP
14 4 (1.09%) VoIP
15 2 (0.54%) BGP
15 2 (0.54%) OSPF
Database & Business Intelligence
1 29 (7.88%) SQL Server
2 16 (4.35%) Power BI
3 13 (3.53%) Data Warehouse
4 10 (2.72%) Data Lake
4 10 (2.72%) Metadata
4 10 (2.72%) NoSQL
5 9 (2.45%) Pentaho
6 7 (1.90%) Db2
7 6 (1.63%) MySQL
7 6 (1.63%) Relational Database
7 6 (1.63%) SQL Server Integration Services
8 4 (1.09%) Amazon Redshift
9 3 (0.82%) Oracle Database
9 3 (0.82%) Oracle Reports
9 3 (0.82%) PostgreSQL
10 2 (0.54%) Amazon RDS
10 2 (0.54%) BusinessObjects
10 2 (0.54%) KDB
10 2 (0.54%) SQL Server Analysis Services
10 2 (0.54%) SQL Server Reporting Services
Development Applications
1 40 (10.87%) JIRA
2 13 (3.53%) GitLab
2 13 (3.53%) Jenkins
3 11 (2.99%) Git
4 9 (2.45%) Bitbucket
5 4 (1.09%) SonarQube
6 1 (0.27%) Jaeger
6 1 (0.27%) MSI
6 1 (0.27%) Sonatype Nexus
6 1 (0.27%) SQL Server Management Studio (SSMS)
6 1 (0.27%) Team Foundation Server
6 1 (0.27%) tSQLt
General
1 166 (45.11%) Social Skills
2 68 (18.48%) Finance
3 52 (14.13%) Analytical Skills
4 37 (10.05%) Public Sector
5 26 (7.07%) Banking
6 15 (4.08%) Influencing Skills
7 14 (3.80%) Organisational Skills
8 13 (3.53%) Documentation Skills
9 12 (3.26%) Telecoms
10 11 (2.99%) Legal
11 10 (2.72%) Front Office
12 7 (1.90%) Law
13 5 (1.36%) Corporate Banking
13 5 (1.36%) Retail
14 4 (1.09%) Police
15 3 (0.82%) Financial Institution
15 3 (0.82%) Inclusion and Diversity
15 3 (0.82%) Local Government
15 3 (0.82%) Military
15 3 (0.82%) Presentation Skills
Job Titles
1 53 (14.40%) Support Engineer
2 37 (10.05%) Analyst
3 32 (8.70%) Architect
4 26 (7.07%) Lead
5 23 (6.25%) Cloud Engineer
6 22 (5.98%) Senior
7 20 (5.43%) Incident Manager
8 19 (5.16%) Infrastructure Engineer
8 19 (5.16%) Service Manager
9 15 (4.08%) Applications Support
9 15 (4.08%) Consultant
10 14 (3.80%) Administrator
10 14 (3.80%) Major Incident Manager
11 12 (3.26%) Cloud Architect
11 12 (3.26%) Developer
11 12 (3.26%) IT Engineer
11 12 (3.26%) IT Support
12 10 (2.72%) IT Support Engineer
12 10 (2.72%) Network Engineer
12 10 (2.72%) Server Engineer
Libraries, Frameworks & Software Standards
1 22 (5.98%) Terraform
2 17 (4.62%) Middleware
3 16 (4.35%) REST
4 12 (3.26%) .NET
5 9 (2.45%) LDAP
6 8 (2.17%) JSON
6 8 (2.17%) Microsoft Graph
7 7 (1.90%) Software Packaging
7 7 (1.90%) XML
8 6 (1.63%) AWS CDK
8 6 (1.63%) SOAP
8 6 (1.63%) Web Services
9 5 (1.36%) Ajax
9 5 (1.36%) CSS
9 5 (1.36%) Django
9 5 (1.36%) Flask
9 5 (1.36%) HTML
9 5 (1.36%) OpenTelemetry
10 4 (1.09%) FIDO
10 4 (1.09%) pytest
Miscellaneous
1 28 (7.61%) Onboarding
2 18 (4.89%) Data Centre
3 17 (4.62%) Product Ownership
4 15 (4.08%) Distributed Systems
5 14 (3.80%) Cloud Native
6 13 (3.53%) Data Protection Act
6 13 (3.53%) PKI
7 12 (3.26%) Analytical Mindset
8 10 (2.72%) CMDB
8 10 (2.72%) Management Information System
8 10 (2.72%) Public Cloud
9 9 (2.45%) Autonomous Agent
9 9 (2.45%) Enterprise Software
9 9 (2.45%) Mainframe
10 8 (2.17%) Smartphone
11 6 (1.63%) Security Posture
12 5 (1.36%) Private Cloud
13 4 (1.09%) Clustering
13 4 (1.09%) Enterprise Storage
14 3 (0.82%) SCADA
Operating Systems
1 113 (30.71%) Windows
2 51 (13.86%) Linux
3 42 (11.41%) Windows Server
4 16 (4.35%) Unix
4 16 (4.35%) Windows 10
5 13 (3.53%) Android
5 13 (3.53%) Red Hat Enterprise Linux
5 13 (3.53%) Windows Server 2019
6 7 (1.90%) Apple iOS
7 5 (1.36%) Windows 7
7 5 (1.36%) zOS
8 3 (0.82%) Mac OS
8 3 (0.82%) Windows Server 2012
9 2 (0.54%) Windows Server 2016
9 2 (0.54%) Windows XP
10 1 (0.27%) SUSE
10 1 (0.27%) SUSE Linux Enterprise Server
Processes & Methodologies
1 170 (46.20%) ITIL
2 120 (32.61%) Continuous Improvement
3 112 (30.43%) ITSM
4 110 (29.89%) Service Management
5 102 (27.72%) Stakeholder Management
6 94 (25.54%) Change Management
7 88 (23.91%) Incident Management
8 83 (22.55%) Root Cause Analysis
9 80 (21.74%) Agile
10 73 (19.84%) Problem-Solving
11 68 (18.48%) Service Delivery
12 56 (15.22%) DevOps
13 52 (14.13%) CI/CD
14 49 (13.32%) Runbook
15 40 (10.87%) Decision-Making
16 39 (10.60%) Observability
17 35 (9.51%) Migration
18 34 (9.24%) Incident Response
18 34 (9.24%) Infrastructure Engineering
19 32 (8.70%) Major Incident Management
Programming Languages
1 57 (15.49%) Python
2 48 (13.04%) SQL
3 47 (12.77%) PowerShell
4 31 (8.42%) Java
5 25 (6.79%) Bash
6 14 (3.80%) T-SQL
7 13 (3.53%) JavaScript
8 11 (2.99%) C#
9 5 (1.36%) Shell Script
10 4 (1.09%) JCL
11 3 (0.82%) Go
11 3 (0.82%) PL/SQL
11 3 (0.82%) VBScript
12 2 (0.54%) Bicep
12 2 (0.54%) Magik
12 2 (0.54%) REXX
12 2 (0.54%) TypeScript
13 1 (0.27%) Apex Code
13 1 (0.27%) Scala
13 1 (0.27%) SOQL
Qualifications
1 118 (32.07%) Security Cleared
2 82 (22.28%) SC Cleared
3 34 (9.24%) Degree
4 28 (7.61%) DV Cleared
5 14 (3.80%) BPSS Clearance
6 13 (3.53%) ITIL Certification
7 11 (2.99%) ITIL Foundation Certificate
8 10 (2.72%) Computer Science Degree
9 8 (2.17%) Cisco Certification
9 8 (2.17%) SAFe Agilist
10 7 (1.90%) CCNA
10 7 (1.90%) Microsoft Certification
11 6 (1.63%) AWS Certified Cloud Practitioner
11 6 (1.63%) CISSP
11 6 (1.63%) DBS Check
11 6 (1.63%) MCSE
12 5 (1.36%) VMware Certified Professional (VCP)
13 4 (1.09%) CCNP
13 4 (1.09%) CISM
13 4 (1.09%) RHCA
Quality Assurance & Compliance
1 57 (15.49%) SLA
2 17 (4.62%) Data Quality
3 10 (2.72%) ISO/IEC 27001
4 5 (1.36%) COBIT
4 5 (1.36%) Cyber Essentials
5 4 (1.09%) NIST
5 4 (1.09%) QA
6 3 (0.82%) GDPR
7 2 (0.54%) Actionable Recommendations
7 2 (0.54%) GRC
7 2 (0.54%) ISO/IEC 20000
7 2 (0.54%) PCI DSS
7 2 (0.54%) Sarbanes-Oxley
8 1 (0.27%) Accessibility
8 1 (0.27%) Disclosure Scotland
8 1 (0.27%) ISO 20022
8 1 (0.27%) ISO 22301
8 1 (0.27%) ISO 9001
8 1 (0.27%) SEPA
8 1 (0.27%) WCAG
System Software
1 71 (19.29%) Active Directory
2 30 (8.15%) VMware Infrastructure
3 22 (5.98%) Docker
4 17 (4.62%) NFS
5 16 (4.35%) VMware ESXi
6 11 (2.99%) Hyper-V
7 7 (1.90%) vSphere
8 4 (1.09%) Firmware
8 4 (1.09%) Virtual Machines
9 3 (0.82%) Time Sharing Option
9 3 (0.82%) Virtual Desktop
9 3 (0.82%) VMware NSX
10 2 (0.54%) GPFS
10 2 (0.54%) UAG
10 2 (0.54%) XenApp
10 2 (0.54%) XenDesktop
11 1 (0.27%) ACF2
11 1 (0.27%) BitLocker
11 1 (0.27%) Oracle RAC
11 1 (0.27%) RACF
Systems Management
1 27 (7.34%) Kubernetes
2 18 (4.89%) Microsoft Intune
3 16 (4.35%) Ansible
3 16 (4.35%) vCenter Server
4 15 (4.08%) SCCM
5 13 (3.53%) SCOM
6 6 (1.63%) Red Hat Satellite
7 5 (1.36%) Grafana
7 5 (1.36%) Podman
8 4 (1.09%) CA Single Sign-On
9 3 (0.82%) Cisco Prime
9 3 (0.82%) Jamf Pro
9 3 (0.82%) Prometheus
9 3 (0.82%) Single Sign-On
9 3 (0.82%) Tivoli Storage Manager
10 2 (0.54%) Cisco CUCM
10 2 (0.54%) Control-M
10 2 (0.54%) ITRS Geneos
10 2 (0.54%) Progress Chef
10 2 (0.54%) WSUS
Vendors
1 75 (20.38%) ServiceNow
2 74 (20.11%) Microsoft
3 37 (10.05%) VMware
4 26 (7.07%) Oracle
5 24 (6.52%) Cisco
6 17 (4.62%) Broadcom
6 17 (4.62%) Remedy
7 15 (4.08%) Splunk
8 13 (3.53%) SolarWinds
9 11 (2.99%) IBM
10 10 (2.72%) Denodo
10 10 (2.72%) Red Hat
10 10 (2.72%) SAP
11 9 (2.45%) Dynatrace
11 9 (2.45%) Salesforce
12 8 (2.17%) HP
13 6 (1.63%) Canon
13 6 (1.63%) Citrix
13 6 (1.63%) Google
13 6 (1.63%) Sybase