Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 16 October 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Oct 2026
Same period 2025 Same period 2024
Rank 351 297 308
Rank change year-on-year -54 +11 -48
Contract jobs citing Problem Management 392 289 276
As % of all contract jobs in the UK 0.71% 0.87% 0.73%
As % of the Processes & Methodologies category 0.84% 0.96% 0.85%
Number of daily rates quoted 239 154 170
10th Percentile £250 £263 £332
25th Percentile £400 £357 £425
Median daily rate (50th Percentile) £488 £464 £492
Median % change year-on-year +5.01% -5.54% -1.70%
75th Percentile £556 £538 £556
90th Percentile £670 £650 £639
UK excluding London median daily rate £500 £450 £493
% change year-on-year +11.11% -8.72% +0.61%
Number of hourly rates quoted 27 25 6
10th Percentile £17.47 £15.50 £41.06
25th Percentile £20.72 £16.84 £55.87
Median hourly rate £25.47 £20.00 £56.75
Median % change year-on-year +27.33% -64.75% +315.41%
75th Percentile £35.91 £24.38 £58.27
90th Percentile £67.84 £40.53 £79.25
UK excluding London median hourly rate £25.47 £18.90 £56.75
% change year-on-year +34.77% -66.70% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,911 30,121 32,352
As % of all contract IT jobs advertised in the UK 84.81% 90.54% 86.01%
Number of daily rates quoted 28,189 18,721 19,488
10th Percentile £325 £296 £308
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.42%
75th Percentile £638 £623 £638
90th Percentile £738 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,476 1,911 1,239
10th Percentile £13.51 £14.38 £15.00
25th Percentile £16.75 £17.30 £20.12
Median hourly rate £37.24 £25.15 £40.00
Median % change year-on-year +48.07% -37.13% -10.11%
75th Percentile £65.00 £42.79 £65.00
90th Percentile £78.75 £66.00 £73.75
UK excluding London median hourly rate £37.24 £22.27 £40.00
% change year-on-year +67.26% -44.34% -8.88%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 16 October 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 16 October 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 16 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -60 336 £488 +2.63% 88
UK excluding London -64 218 £500 +11.11% 81
London -37 135 £439 -12.20% 13
Work from Home -80 83 £500 +9.59% 51
North of England -79 61 £500 +11.11% 26
Midlands -23 59 £475 +18.16% 13
South East -35 49 £538 +2.38% 17
West Midlands -26 42 £477 +29.36% 8
Yorkshire -19 35 £500 +7.30% 6
North West -71 26 £525 +40.00% 18
Scotland -22 23 £462 -14.14% 2
East Midlands +1 17 £425 -20.93% 5
East of England -24 14 £800 +77.78% 9
South West -38 11 £350 -33.33% 13
Wales -7 6 £135 - 3

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.36%) Confluence
2 15 (3.83%) Microsoft Exchange
3 14 (3.57%) SharePoint
4 9 (2.30%) SAS
5 8 (2.04%) CMS
6 4 (1.02%) Apache Airflow
6 4 (1.02%) nginx
7 3 (0.77%) NetWeaver
7 3 (0.77%) WebSphere
8 2 (0.51%) Smallworld
9 1 (0.26%) Appian
9 1 (0.26%) CICS
9 1 (0.26%) Exchange Server 2010
9 1 (0.26%) HCL Notes
9 1 (0.26%) IBM Transformation Extender
9 1 (0.26%) IIS
9 1 (0.26%) SharePoint Server
Applications
1 25 (6.38%) Microsoft Office
2 11 (2.81%) Microsoft Excel
3 2 (0.51%) MS Visio
4 1 (0.26%) Chatbot
4 1 (0.26%) Maple
Business Applications
1 13 (3.32%) Remedy ITSM
2 4 (1.02%) SAP BRIM
2 4 (1.02%) SAP FI
2 4 (1.02%) SAP FI-CA
2 4 (1.02%) SAP S/4HANA
3 3 (0.77%) SAP PSCD
4 1 (0.26%) Dynamics CRM
4 1 (0.26%) iTrent
4 1 (0.26%) Oracle BRM
4 1 (0.26%) Oracle ERP
4 1 (0.26%) Oracle Financials
4 1 (0.26%) Oracle Procure-to-Pay
4 1 (0.26%) Primavera
4 1 (0.26%) SAP BPC
4 1 (0.26%) SAP ERP
4 1 (0.26%) SAP FS
4 1 (0.26%) SAP HCM
4 1 (0.26%) SAP MM
4 1 (0.26%) SAP Oil and Gas
4 1 (0.26%) SAP WM
Cloud Services
1 84 (21.43%) Azure
2 62 (15.82%) AWS
3 51 (13.01%) Microsoft 365
4 42 (10.71%) Entra ID
5 21 (5.36%) GitHub
6 17 (4.34%) GCP
7 16 (4.08%) Amazon EC2
7 16 (4.08%) Amazon EKS
7 16 (4.08%) GitHub Actions
7 16 (4.08%) OneDrive
8 13 (3.32%) Amazon CloudWatch
8 13 (3.32%) Amazon S3
8 13 (3.32%) Power Platform
9 12 (3.06%) SaaS
10 11 (2.81%) AWS CloudFormation
10 11 (2.81%) Azure DevOps
10 11 (2.81%) Serverless
10 11 (2.81%) Virtual Private Cloud
11 10 (2.55%) Amazon ECS
11 10 (2.55%) AWS Lambda
Communications & Networking
1 53 (13.52%) DNS
2 32 (8.16%) DHCP
3 26 (6.63%) Firewall
4 23 (5.87%) VPN
5 20 (5.10%) SAN
6 17 (4.34%) TCP/IP
6 17 (4.34%) WAN
7 14 (3.57%) Network Security
7 14 (3.57%) Wi-Fi
8 13 (3.32%) LAN
9 11 (2.81%) Wireless
10 8 (2.04%) Kerberos
10 8 (2.04%) NAS
11 7 (1.79%) Cisco IOS
11 7 (1.79%) VLAN
12 5 (1.28%) iSCSI
12 5 (1.28%) SD-WAN
13 4 (1.02%) H.323
13 4 (1.02%) HTTP
13 4 (1.02%) OpenVPN
Database & Business Intelligence
1 35 (8.93%) SQL Server
2 13 (3.32%) Power BI
3 10 (2.55%) Data Warehouse
4 8 (2.04%) MySQL
4 8 (2.04%) PostgreSQL
5 7 (1.79%) Data Lake
5 7 (1.79%) Db2
5 7 (1.79%) Metadata
5 7 (1.79%) NoSQL
5 7 (1.79%) Relational Database
6 6 (1.53%) Amazon RDS
6 6 (1.53%) Pentaho
6 6 (1.53%) SQL Server Integration Services
7 4 (1.02%) Amazon Redshift
8 2 (0.51%) KDB
8 2 (0.51%) Oracle Database
8 2 (0.51%) Oracle Reports
8 2 (0.51%) SAP HANA
8 2 (0.51%) SQL Server Analysis Services
8 2 (0.51%) SQL Server Reporting Services
Development Applications
1 35 (8.93%) JIRA
2 19 (4.85%) GitLab
2 19 (4.85%) Jenkins
3 10 (2.55%) Git
4 9 (2.30%) Bitbucket
5 4 (1.02%) SonarQube
6 2 (0.51%) Sonatype Nexus
7 1 (0.26%) Jaeger
7 1 (0.26%) Postman
7 1 (0.26%) SQL Server Management Studio (SSMS)
7 1 (0.26%) Team Foundation Server
7 1 (0.26%) tSQLt
General
1 182 (46.43%) Social Skills
2 72 (18.37%) Finance
3 59 (15.05%) Analytical Skills
4 37 (9.44%) Public Sector
5 28 (7.14%) Banking
6 17 (4.34%) Organisational Skills
7 16 (4.08%) Telecoms
8 14 (3.57%) Documentation Skills
9 12 (3.06%) Front Office
9 12 (3.06%) Influencing Skills
10 10 (2.55%) Legal
11 9 (2.30%) Law
12 7 (1.79%) Police
13 6 (1.53%) Retail
14 5 (1.28%) Inclusion and Diversity
14 5 (1.28%) Military
15 4 (1.02%) Billing
15 4 (1.02%) Corporate Banking
16 3 (0.77%) Investment Banking
16 3 (0.77%) Local Government
Job Titles
1 51 (13.01%) Support Engineer
2 40 (10.20%) Analyst
3 31 (7.91%) Architect
4 27 (6.89%) Cloud Engineer
5 25 (6.38%) Lead
5 25 (6.38%) Senior
6 22 (5.61%) Applications Support
7 21 (5.36%) Incident Manager
8 19 (4.85%) Service Manager
9 18 (4.59%) Consultant
9 18 (4.59%) Infrastructure Engineer
10 17 (4.34%) Developer
11 14 (3.57%) Cloud Architect
12 13 (3.32%) IT Engineer
12 13 (3.32%) Major Incident Manager
12 13 (3.32%) Server Engineer
13 11 (2.81%) Administrator
13 11 (2.81%) IT Support
13 11 (2.81%) Network Engineer
13 11 (2.81%) Support Analyst
Libraries, Frameworks & Software Standards
1 29 (7.40%) Terraform
2 22 (5.61%) REST
3 21 (5.36%) .NET
4 18 (4.59%) Middleware
5 9 (2.30%) JSON
5 9 (2.30%) LDAP
6 8 (2.04%) Web Services
6 8 (2.04%) XML
7 7 (1.79%) Microsoft Graph
7 7 (1.79%) SOAP
7 7 (1.79%) Software Packaging
8 6 (1.53%) Ajax
8 6 (1.53%) AWS CDK
8 6 (1.53%) CSS
8 6 (1.53%) HTML
8 6 (1.53%) OAuth
8 6 (1.53%) OpenTelemetry
8 6 (1.53%) SAML
9 5 (1.28%) OpenID
9 5 (1.28%) React
Miscellaneous
1 30 (7.65%) Onboarding
2 22 (5.61%) Data Centre
3 16 (4.08%) Product Ownership
4 14 (3.57%) Distributed Systems
5 13 (3.32%) Cloud Native
6 12 (3.06%) Data Protection Act
6 12 (3.06%) Management Information System
7 11 (2.81%) CMDB
7 11 (2.81%) Enterprise Software
8 10 (2.55%) PKI
8 10 (2.55%) Public Cloud
9 9 (2.30%) Analytical Mindset
10 8 (2.04%) Enterprise Storage
10 8 (2.04%) Security Posture
10 8 (2.04%) Smartphone
11 7 (1.79%) Mainframe
12 6 (1.53%) Autonomous Agent
12 6 (1.53%) Driving Licence
13 4 (1.02%) Video Conferencing
13 4 (1.02%) Virtual Team
Operating Systems
1 118 (30.10%) Windows
2 57 (14.54%) Linux
3 43 (10.97%) Windows Server
4 18 (4.59%) Unix
5 16 (4.08%) Red Hat Enterprise Linux
5 16 (4.08%) Windows 10
6 14 (3.57%) Android
7 11 (2.81%) Windows Server 2019
8 7 (1.79%) Apple iOS
9 6 (1.53%) macOS
10 5 (1.28%) Windows 7
11 4 (1.02%) zOS
12 2 (0.51%) Windows XP
13 1 (0.26%) AIX
13 1 (0.26%) Data ONTAP
13 1 (0.26%) SUSE
13 1 (0.26%) SUSE Linux Enterprise Server
13 1 (0.26%) Windows Server 2012
Processes & Methodologies
1 174 (44.39%) ITIL
2 128 (32.65%) Continuous Improvement
3 113 (28.83%) ITSM
4 112 (28.57%) Service Management
5 109 (27.81%) Stakeholder Management
6 99 (25.26%) Incident Management
7 94 (23.98%) Root Cause Analysis
8 89 (22.70%) Change Management
9 79 (20.15%) Agile
10 76 (19.39%) Problem-Solving
11 70 (17.86%) Service Delivery
12 57 (14.54%) CI/CD
13 55 (14.03%) DevOps
14 51 (13.01%) Runbook
15 48 (12.24%) Observability
16 40 (10.20%) Infrastructure as Code
17 37 (9.44%) Decision-Making
17 37 (9.44%) Disaster Recovery
17 37 (9.44%) Major Incident Management
18 36 (9.18%) Incident Response
Programming Languages
1 68 (17.35%) Python
2 55 (14.03%) SQL
3 51 (13.01%) PowerShell
4 29 (7.40%) Java
5 24 (6.12%) Bash
6 18 (4.59%) JavaScript
6 18 (4.59%) T-SQL
7 17 (4.34%) C#
8 5 (1.28%) Shell Script
9 4 (1.02%) Bicep
9 4 (1.02%) Perl
10 3 (0.77%) Go
10 3 (0.77%) Groovy
10 3 (0.77%) JCL
10 3 (0.77%) VBScript
11 2 (0.51%) ABAP
11 2 (0.51%) Magik
11 2 (0.51%) PL/SQL
11 2 (0.51%) REXX
12 1 (0.26%) C++
Qualifications
1 121 (30.87%) Security Cleared
2 84 (21.43%) SC Cleared
3 34 (8.67%) Degree
4 27 (6.89%) DV Cleared
5 18 (4.59%) BPSS Clearance
6 13 (3.32%) ITIL Certification
7 11 (2.81%) Computer Science Degree
8 10 (2.55%) ITIL Foundation Certificate
9 8 (2.04%) SAFe Agilist
10 6 (1.53%) AWS Certified Cloud Practitioner
10 6 (1.53%) CISSP
10 6 (1.53%) DBS Check
11 5 (1.28%) Microsoft Certification
12 4 (1.02%) CISM
12 4 (1.02%) MCSE
13 3 (0.77%) A+ Certification
13 3 (0.77%) AWS Certification
13 3 (0.77%) PMI Certification
13 3 (0.77%) PMP
13 3 (0.77%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 57 (14.54%) SLA
2 17 (4.34%) Data Quality
3 8 (2.04%) ISO/IEC 27001
4 6 (1.53%) QA
5 5 (1.28%) COBIT
5 5 (1.28%) NIST
6 4 (1.02%) GDPR
6 4 (1.02%) ISO/IEC 20000
6 4 (1.02%) Sarbanes-Oxley
7 2 (0.51%) Actionable Recommendations
7 2 (0.51%) Cyber Essentials
7 2 (0.51%) GRC
7 2 (0.51%) PCI DSS
8 1 (0.26%) Accessibility
8 1 (0.26%) Disclosure Scotland
8 1 (0.26%) ISO 20022
8 1 (0.26%) ISO 22301
8 1 (0.26%) ITGC
8 1 (0.26%) NCSC
8 1 (0.26%) SEPA
System Software
1 70 (17.86%) Active Directory
2 31 (7.91%) VMware Infrastructure
3 29 (7.40%) Docker
4 18 (4.59%) NFS
5 16 (4.08%) VMware ESXi
6 11 (2.81%) Hyper-V
7 7 (1.79%) Virtual Desktop
7 7 (1.79%) vSphere
8 5 (1.28%) Firmware
9 4 (1.02%) GPFS
10 3 (0.77%) Virtual Machines
10 3 (0.77%) VMware NSX
11 2 (0.51%) BitLocker
11 2 (0.51%) OpenAM
11 2 (0.51%) Time Sharing Option
11 2 (0.51%) UAG
12 1 (0.26%) ACF2
12 1 (0.26%) Active Directory Lightweight Directory Services
12 1 (0.26%) Oracle RAC
12 1 (0.26%) RACF
Systems Management
1 31 (7.91%) Kubernetes
2 20 (5.10%) Microsoft Intune
3 16 (4.08%) vCenter Server
4 14 (3.57%) Ansible
5 13 (3.32%) SCCM
5 13 (3.32%) SCOM
6 7 (1.79%) Grafana
7 6 (1.53%) Red Hat Satellite
8 5 (1.28%) Cisco CUCM
8 5 (1.28%) Kibana
8 5 (1.28%) Single Sign-On
9 4 (1.02%) CA Single Sign-On
9 4 (1.02%) Prometheus
10 3 (0.77%) Jamf Pro
10 3 (0.77%) Podman
11 2 (0.51%) Active Directory Federation Services
11 2 (0.51%) Control-M
11 2 (0.51%) FreeIPA
11 2 (0.51%) Istio
11 2 (0.51%) Progress Chef
Vendors
1 77 (19.64%) Microsoft
2 75 (19.13%) ServiceNow
3 38 (9.69%) VMware
4 27 (6.89%) Oracle
5 24 (6.12%) Cisco
6 18 (4.59%) Remedy
7 16 (4.08%) SAP
8 14 (3.57%) IBM
8 14 (3.57%) Splunk
9 13 (3.32%) Broadcom
9 13 (3.32%) SolarWinds
10 11 (2.81%) Red Hat
11 10 (2.55%) Dynatrace
12 9 (2.30%) Google
13 8 (2.04%) HP
14 7 (1.79%) Sybase
15 6 (1.53%) Brocade
15 6 (1.53%) Canon
15 6 (1.53%) Denodo
16 5 (1.28%) Salesforce