Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 8 August 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Aug 2026
Same period 2025 Same period 2024
Rank 333 271 301
Rank change year-on-year -62 +30 -41
Contract jobs citing Problem Management 372 320 290
As % of all contract jobs in the UK 0.69% 0.97% 0.74%
As % of the Processes & Methodologies category 0.82% 1.08% 0.87%
Number of daily rates quoted 229 190 187
10th Percentile £263 £313 £348
25th Percentile £400 £374 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £569 £538 £538
90th Percentile £673 £615 £614
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +0.61%
Number of hourly rates quoted 27 14 7
10th Percentile £18.02 - £20.97
25th Percentile £18.75 £16.84 £25.88
Median hourly rate £25.47 £22.42 £27.50
Median % change year-on-year +13.61% -18.49% +101.32%
75th Percentile £49.55 £38.66 £49.37
90th Percentile £67.84 £47.12 £75.09
UK excluding London median hourly rate £25.47 £20.83 £27.25
% change year-on-year +22.25% -23.56% +99.49%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,557 29,755 33,330
As % of all contract IT jobs advertised in the UK 84.99% 90.46% 85.57%
Number of daily rates quoted 28,078 18,625 21,348
10th Percentile £325 £300 £310
25th Percentile £420 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -4.11%
75th Percentile £625 £625 £638
90th Percentile £725 £726 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,814 1,660 1,859
10th Percentile £14.25 £14.20 £14.00
25th Percentile £19.22 £17.32 £18.22
Median hourly rate £42.50 £25.15 £40.50
Median % change year-on-year +68.99% -37.90% -4.71%
75th Percentile £68.00 £50.00 £64.25
90th Percentile £82.25 £68.00 £74.45
UK excluding London median hourly rate £43.96 £23.10 £41.25
% change year-on-year +90.30% -44.00% +7.56%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 8 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 8 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 8 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -55 336 £475 +5.56% 154
UK excluding London -85 205 £475 +5.56% 120
London -26 144 £500 +5.26% 59
Work from Home -47 99 £481 +6.94% 61
Midlands -16 68 £475 +2.37% 20
West Midlands -20 61 £475 +5.79% 15
North of England -100 58 £475 +22.42% 28
Yorkshire -37 34 £500 +28.87% 6
South East -46 34 £538 +7.50% 33
North West -72 23 £408 +16.57% 18
Scotland -22 20 £500 +7.64% 8
South West -39 18 £400 -23.81% 12
East of England -17 9 £400 -20.00% 7
East Midlands -8 7 - - 5
Wales -12 4 £750 +100.00% 5
North East -43 1 £400 -38.46% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.91%) Confluence
2 15 (4.03%) SharePoint
3 13 (3.49%) Microsoft Exchange
4 11 (2.96%) SAS
5 4 (1.08%) Adobe Experience Manager
5 4 (1.08%) IIS
6 3 (0.81%) Apache Airflow
6 3 (0.81%) NetWeaver
6 3 (0.81%) Oracle Self-Service HR
7 2 (0.54%) Apache
7 2 (0.54%) Oracle Workflow
7 2 (0.54%) WebSphere
8 1 (0.27%) Exchange Server 2010
8 1 (0.27%) HCL Notes
8 1 (0.27%) IBM HTTP Server
8 1 (0.27%) Smallworld
8 1 (0.27%) WebSphere Application Server
Applications
1 28 (7.53%) Microsoft Office
2 11 (2.96%) Microsoft Excel
3 2 (0.54%) MS Visio
4 1 (0.27%) Chatbot
4 1 (0.27%) Maple
Business Applications
1 17 (4.57%) Remedy ITSM
2 3 (0.81%) SAP S/4HANA
3 2 (0.54%) NetSuite
3 2 (0.54%) Oracle Assets
3 2 (0.54%) Oracle Cash Management
3 2 (0.54%) Oracle Payables
3 2 (0.54%) Oracle Procure-to-Pay
3 2 (0.54%) Oracle Receivables
4 1 (0.27%) iTrent
4 1 (0.27%) Oracle BRM
4 1 (0.27%) Oracle General Ledger
4 1 (0.27%) Primavera
4 1 (0.27%) SAP BRIM
4 1 (0.27%) SAP ERP
4 1 (0.27%) SAP FI
4 1 (0.27%) SAP FI-CA
4 1 (0.27%) SAP FS
4 1 (0.27%) Unit4 Business World
Cloud Services
1 83 (22.31%) Azure
2 55 (14.78%) AWS
3 48 (12.90%) Microsoft 365
4 46 (12.37%) Entra ID
5 26 (6.99%) GitHub
6 23 (6.18%) Azure DevOps
7 20 (5.38%) GitHub Actions
8 17 (4.57%) Amazon CloudWatch
9 16 (4.30%) Power Platform
10 14 (3.76%) Amazon EC2
10 14 (3.76%) Amazon EKS
10 14 (3.76%) Amazon S3
10 14 (3.76%) OneDrive
11 13 (3.49%) Amazon ECS
11 13 (3.49%) Virtual Private Cloud
12 12 (3.23%) AWS Lambda
12 12 (3.23%) Serverless
13 11 (2.96%) AWS CloudFormation
13 11 (2.96%) AWS CodePipeline
14 10 (2.69%) GCP
Communications & Networking
1 44 (11.83%) DNS
2 34 (9.14%) Firewall
3 28 (7.53%) DHCP
4 19 (5.11%) VPN
5 15 (4.03%) Network Security
5 15 (4.03%) Wi-Fi
6 14 (3.76%) SAN
7 12 (3.23%) LAN
8 10 (2.69%) TCP/IP
8 10 (2.69%) WAN
8 10 (2.69%) Wireless
9 8 (2.15%) Kerberos
10 7 (1.88%) NAS
10 7 (1.88%) VLAN
11 6 (1.61%) Cisco IOS
12 4 (1.08%) HTTP
12 4 (1.08%) MPLS
13 3 (0.81%) NGFW
14 2 (0.54%) Internet
14 2 (0.54%) SD-WAN
Database & Business Intelligence
1 16 (4.30%) Power BI
1 16 (4.30%) SQL Server
2 12 (3.23%) Data Warehouse
3 11 (2.96%) MySQL
4 9 (2.42%) Metadata
5 8 (2.15%) Oracle Database
6 7 (1.88%) Data Lake
6 7 (1.88%) NoSQL
6 7 (1.88%) Pentaho
6 7 (1.88%) Relational Database
7 6 (1.61%) Db2
8 5 (1.34%) SAP HANA
9 3 (0.81%) Amazon Redshift
9 3 (0.81%) Oracle BI Publisher
9 3 (0.81%) Oracle Reports
9 3 (0.81%) SQL Server Integration Services
9 3 (0.81%) Tableau
10 2 (0.54%) BusinessObjects
10 2 (0.54%) SQL Server Reporting Services
10 2 (0.54%) Sybase ASE
Development Applications
1 60 (16.13%) JIRA
2 18 (4.84%) Jenkins
3 15 (4.03%) GitLab
4 13 (3.49%) Bitbucket
5 9 (2.42%) Git
6 4 (1.08%) Jaeger
6 4 (1.08%) Maven
7 3 (0.81%) SonarQube
8 1 (0.27%) Artifactory
8 1 (0.27%) Introscope
8 1 (0.27%) MSI
8 1 (0.27%) Sonatype Nexus
General
1 165 (44.35%) Social Skills
2 79 (21.24%) Finance
3 56 (15.05%) Analytical Skills
4 42 (11.29%) Public Sector
5 27 (7.26%) Banking
6 15 (4.03%) Legal
7 12 (3.23%) Documentation Skills
7 12 (3.23%) Influencing Skills
8 11 (2.96%) Organisational Skills
8 11 (2.96%) Retail
8 11 (2.96%) Telecoms
9 9 (2.42%) Law
10 7 (1.88%) Front Office
10 7 (1.88%) Military
11 4 (1.08%) Financial Institution
11 4 (1.08%) Local Government
11 4 (1.08%) Police
12 3 (0.81%) Corporate Banking
12 3 (0.81%) Inclusion and Diversity
12 3 (0.81%) Presentation Skills
Job Titles
1 53 (14.25%) Support Engineer
2 34 (9.14%) Analyst
3 29 (7.80%) Architect
4 28 (7.53%) Senior
5 25 (6.72%) IT Support
5 25 (6.72%) Service Manager
6 24 (6.45%) Lead
7 23 (6.18%) Incident Manager
8 22 (5.91%) Infrastructure Engineer
9 20 (5.38%) IT Engineer
10 18 (4.84%) IT Support Engineer
11 16 (4.30%) Major Incident Manager
12 15 (4.03%) Cloud Engineer
12 15 (4.03%) Consultant
13 13 (3.49%) Administrator
14 12 (3.23%) Developer
14 12 (3.23%) Network Engineer
14 12 (3.23%) Scrum Master
14 12 (3.23%) Solutions Architect
15 11 (2.96%) Support Analyst
Libraries, Frameworks & Software Standards
1 14 (3.76%) Middleware
2 12 (3.23%) REST
3 9 (2.42%) AWS CDK
3 9 (2.42%) LDAP
3 9 (2.42%) Web Services
4 8 (2.15%) CSS
4 8 (2.15%) XML
5 7 (1.88%) .NET
5 7 (1.88%) Microsoft Graph
5 7 (1.88%) Software Packaging
6 6 (1.61%) OpenTelemetry
6 6 (1.61%) SAP Basis
7 5 (1.34%) Jakarta EE
7 5 (1.34%) SOAP
7 5 (1.34%) Spring
8 4 (1.08%) Ajax
8 4 (1.08%) FIDO
8 4 (1.08%) HTML
8 4 (1.08%) Loki
8 4 (1.08%) Oracle Fusion
Miscellaneous
1 27 (7.26%) Onboarding
2 23 (6.18%) Product Ownership
3 18 (4.84%) Data Centre
4 16 (4.30%) CMDB
5 14 (3.76%) Distributed Systems
6 13 (3.49%) Data Protection Act
7 12 (3.23%) Analytical Mindset
7 12 (3.23%) Management Information System
7 12 (3.23%) PKI
8 11 (2.96%) Mainframe
9 10 (2.69%) Cloud Native
9 10 (2.69%) Private Cloud
9 10 (2.69%) Security Posture
10 8 (2.15%) Enterprise Software
10 8 (2.15%) Hybrid Cloud
10 8 (2.15%) Smartphone
11 7 (1.88%) Autonomous Agent
11 7 (1.88%) Clustering
11 7 (1.88%) Replication
12 5 (1.34%) Public Cloud
Operating Systems
1 104 (27.96%) Windows
2 53 (14.25%) Linux
3 33 (8.87%) Windows Server
4 20 (5.38%) Unix
5 13 (3.49%) Windows 10
6 12 (3.23%) Red Hat Enterprise Linux
7 10 (2.69%) Android
8 9 (2.42%) zOS
9 8 (2.15%) Windows Server 2019
10 5 (1.34%) Windows 7
11 4 (1.08%) Apple iOS
11 4 (1.08%) Windows Server 2012
12 2 (0.54%) Mac OS
12 2 (0.54%) Windows Server 2016
12 2 (0.54%) Windows XP
13 1 (0.27%) AIX
13 1 (0.27%) Ubuntu
Processes & Methodologies
1 175 (47.04%) ITIL
2 114 (30.65%) ITSM
3 107 (28.76%) Continuous Improvement
4 106 (28.49%) Change Management
5 104 (27.96%) Service Management
6 87 (23.39%) Incident Management
7 85 (22.85%) Stakeholder Management
8 84 (22.58%) Agile
9 71 (19.09%) Root Cause Analysis
10 68 (18.28%) Service Delivery
11 66 (17.74%) DevOps
11 66 (17.74%) Problem-Solving
12 49 (13.17%) CI/CD
13 48 (12.90%) Decision-Making
14 35 (9.41%) Migration
15 33 (8.87%) Runbook
15 33 (8.87%) Stakeholder Engagement
16 32 (8.60%) Customer Service
16 32 (8.60%) Incident Response
16 32 (8.60%) Infrastructure Engineering
Programming Languages
1 44 (11.83%) Python
1 44 (11.83%) SQL
2 38 (10.22%) PowerShell
3 29 (7.80%) Java
4 24 (6.45%) Bash
5 14 (3.76%) JavaScript
6 13 (3.49%) C#
7 6 (1.61%) PL/SQL
7 6 (1.61%) T-SQL
8 5 (1.34%) JCL
9 4 (1.08%) Go
10 2 (0.54%) Bicep
10 2 (0.54%) Perl
10 2 (0.54%) PHP
10 2 (0.54%) REXX
10 2 (0.54%) Shell Script
10 2 (0.54%) VBScript
11 1 (0.27%) Apex Code
11 1 (0.27%) Scala
11 1 (0.27%) TypeScript
Qualifications
1 126 (33.87%) Security Cleared
2 95 (25.54%) SC Cleared
3 36 (9.68%) Degree
4 32 (8.60%) DV Cleared
5 14 (3.76%) ITIL Certification
6 12 (3.23%) BPSS Clearance
7 11 (2.96%) SAFe Agilist
8 9 (2.42%) AWS Certified Cloud Practitioner
9 8 (2.15%) Cisco Certification
9 8 (2.15%) Computer Science Degree
9 8 (2.15%) ITIL Foundation Certificate
10 7 (1.88%) CCNA
10 7 (1.88%) Microsoft Certification
11 6 (1.61%) CISSP
11 6 (1.61%) MCSE
11 6 (1.61%) PMI Certification
12 5 (1.34%) Master's Degree
12 5 (1.34%) PMP
12 5 (1.34%) VMware Certified Professional (VCP)
13 4 (1.08%) RHCA
Quality Assurance & Compliance
1 58 (15.59%) SLA
2 14 (3.76%) Data Quality
2 14 (3.76%) ISO/IEC 27001
3 8 (2.15%) PCI DSS
4 7 (1.88%) Cyber Essentials
4 7 (1.88%) GDPR
4 7 (1.88%) NIST
5 5 (1.34%) GRC
6 4 (1.08%) QA
7 3 (0.81%) Actionable Recommendations
7 3 (0.81%) COBIT
8 2 (0.54%) ISO/IEC 20000
8 2 (0.54%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.27%) Accessibility
9 1 (0.27%) Disclosure Scotland
9 1 (0.27%) ISO 22301
9 1 (0.27%) ISO 9001
9 1 (0.27%) NCSC
9 1 (0.27%) Sarbanes-Oxley
9 1 (0.27%) WCAG
System Software
1 71 (19.09%) Active Directory
2 26 (6.99%) VMware Infrastructure
3 21 (5.65%) Docker
4 17 (4.57%) NFS
5 11 (2.96%) Hyper-V
5 11 (2.96%) VMware ESXi
6 6 (1.61%) vSphere
7 5 (1.34%) Time Sharing Option
8 4 (1.08%) Virtual Machines
9 3 (0.81%) Firmware
9 3 (0.81%) VMware NSX
10 2 (0.54%) Oracle RAC
10 2 (0.54%) UAG
10 2 (0.54%) Virtual Desktop
10 2 (0.54%) VMware Workstation
10 2 (0.54%) XenApp
10 2 (0.54%) XenDesktop
11 1 (0.27%) ACF2
11 1 (0.27%) BitLocker
11 1 (0.27%) RACF
Systems Management
1 24 (6.45%) Terraform
2 21 (5.65%) Microsoft Intune
3 19 (5.11%) Kubernetes
3 19 (5.11%) SCCM
4 14 (3.76%) Ansible
5 11 (2.96%) vCenter Server
6 8 (2.15%) Grafana
7 7 (1.88%) SCOM
8 6 (1.61%) Prometheus
8 6 (1.61%) Red Hat Satellite
9 5 (1.34%) Cisco Prime
9 5 (1.34%) Podman
9 5 (1.34%) Tivoli Storage Manager
10 4 (1.08%) CA Single Sign-On
10 4 (1.08%) Istio
11 3 (0.81%) Rancher
12 2 (0.54%) Active Directory Federation Services
12 2 (0.54%) Avamar
12 2 (0.54%) CASB
12 2 (0.54%) Single Sign-On
Vendors
1 86 (23.12%) ServiceNow
2 69 (18.55%) Microsoft
3 36 (9.68%) VMware
4 27 (7.26%) Oracle
5 25 (6.72%) Cisco
6 22 (5.91%) Remedy
7 14 (3.76%) Broadcom
8 12 (3.23%) IBM
9 11 (2.96%) Denodo
9 11 (2.96%) SAP
9 11 (2.96%) Splunk
10 10 (2.69%) HP
10 10 (2.69%) Salesforce
11 9 (2.42%) Red Hat
11 9 (2.42%) SolarWinds
12 8 (2.15%) Citrix
12 8 (2.15%) Dynatrace
13 7 (1.88%) Brocade
13 7 (1.88%) Dell
13 7 (1.88%) Sybase