Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 2 September 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Sep 2026
Same period 2025 Same period 2024
Rank 349 272 333
Rank change year-on-year -77 +61 -83
Contract jobs citing Problem Management 358 318 267
As % of all contract jobs in the UK 0.67% 0.98% 0.69%
As % of the Processes & Methodologies category 0.79% 1.08% 0.81%
Number of daily rates quoted 220 180 175
10th Percentile £250 £313 £332
25th Percentile £387 £368 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £556 £538 £538
90th Percentile £673 £650 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 23 17 6
10th Percentile £16.23 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £23.75 £33.00
Median % change year-on-year +7.22% -28.03% +141.58%
75th Percentile £61.67 £30.65 £53.93
90th Percentile £67.84 £47.27 £79.25
UK excluding London median hourly rate £25.47 £20.83 £27.50
% change year-on-year +22.25% -24.25% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,329 29,411 32,997
As % of all contract IT jobs advertised in the UK 84.59% 90.42% 85.45%
Number of daily rates quoted 27,714 18,306 20,733
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.54%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,913 1,754 1,602
10th Percentile £14.07 £14.20 £14.16
25th Percentile £17.75 £17.30 £18.79
Median hourly rate £41.00 £25.15 £42.50
Median % change year-on-year +63.02% -40.82% +2.41%
75th Percentile £67.89 £47.09 £65.00
90th Percentile £80.00 £67.25 £75.00
UK excluding London median hourly rate £43.56 £22.63 £43.00
% change year-on-year +92.49% -47.37% +14.67%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 2 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 2 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 2 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -60 315 £475 +1.93% 255
UK excluding London -87 201 £475 +5.56% 199
London -45 128 £456 -8.75% 112
Work from Home -55 91 £475 +5.56% 118
North of England -94 63 £475 +22.42% 39
Midlands -25 60 £469 +5.34% 27
West Midlands -16 52 £469 +16.46% 15
South East -45 38 £538 +7.50% 59
Yorkshire -33 36 £500 +28.87% 10
North West -75 26 £408 +8.80% 25
Scotland -29 21 £481 +11.28% 23
South West -44 12 £350 -33.33% 21
East of England -23 10 £400 -20.00% 14
East Midlands -15 8 - - 12
Wales -14 4 £750 +100.00% 6
North East -45 1 £400 -38.46% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.59%) Confluence
2 17 (4.75%) SharePoint
3 14 (3.91%) Microsoft Exchange
4 9 (2.51%) SAS
5 4 (1.12%) IIS
5 4 (1.12%) WebSphere
6 3 (0.84%) Apache Airflow
7 2 (0.56%) NetWeaver
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
8 1 (0.28%) Adobe Experience Manager
8 1 (0.28%) Apache
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.82%) Microsoft Office
2 11 (3.07%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 13 (3.63%) Remedy ITSM
2 2 (0.56%) NetSuite
2 2 (0.56%) Oracle Procure-to-Pay
2 2 (0.56%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle ERP
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) Primavera
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 80 (22.35%) Azure
2 54 (15.08%) AWS
3 50 (13.97%) Microsoft 365
4 43 (12.01%) Entra ID
5 24 (6.70%) GitHub
6 18 (5.03%) GitHub Actions
7 17 (4.75%) OneDrive
8 16 (4.47%) Amazon CloudWatch
9 15 (4.19%) Amazon EKS
9 15 (4.19%) Azure DevOps
10 14 (3.91%) Amazon EC2
10 14 (3.91%) Amazon S3
10 14 (3.91%) Power Platform
11 13 (3.63%) Amazon ECS
11 13 (3.63%) GCP
11 13 (3.63%) Virtual Private Cloud
12 12 (3.35%) AWS CloudFormation
12 12 (3.35%) AWS Lambda
12 12 (3.35%) SaaS
12 12 (3.35%) Serverless
Communications & Networking
1 48 (13.41%) DNS
2 31 (8.66%) DHCP
3 29 (8.10%) Firewall
4 19 (5.31%) VPN
5 15 (4.19%) Wi-Fi
6 14 (3.91%) Network Security
7 13 (3.63%) TCP/IP
8 12 (3.35%) SAN
8 12 (3.35%) Wireless
9 9 (2.51%) LAN
9 9 (2.51%) WAN
10 8 (2.23%) Kerberos
11 7 (1.96%) VLAN
12 6 (1.68%) Cisco IOS
13 5 (1.40%) NAS
14 4 (1.12%) HTTP
15 3 (0.84%) VoIP
16 2 (0.56%) Internet
16 2 (0.56%) OSPF
16 2 (0.56%) SSL
Database & Business Intelligence
1 23 (6.42%) SQL Server
2 14 (3.91%) Power BI
3 11 (3.07%) Data Warehouse
4 8 (2.23%) Metadata
4 8 (2.23%) MySQL
5 7 (1.96%) Data Lake
5 7 (1.96%) NoSQL
5 7 (1.96%) Pentaho
5 7 (1.96%) Relational Database
6 6 (1.68%) Db2
7 4 (1.12%) SQL Server Integration Services
8 3 (0.84%) Amazon Redshift
8 3 (0.84%) Oracle Database
8 3 (0.84%) Oracle Reports
8 3 (0.84%) PostgreSQL
9 2 (0.56%) BusinessObjects
9 2 (0.56%) Oracle BI Publisher
9 2 (0.56%) SAP HANA
9 2 (0.56%) SQL Server Analysis Services
9 2 (0.56%) SQL Server Reporting Services
Development Applications
1 43 (12.01%) JIRA
2 17 (4.75%) Jenkins
3 16 (4.47%) GitLab
4 13 (3.63%) Bitbucket
5 9 (2.51%) Git
6 3 (0.84%) SonarQube
7 2 (0.56%) Jaeger
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) Maven
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) SQL Server Management Studio (SSMS)
8 1 (0.28%) tSQLt
General
1 162 (45.25%) Social Skills
2 71 (19.83%) Finance
3 52 (14.53%) Analytical Skills
4 37 (10.34%) Public Sector
5 27 (7.54%) Banking
6 15 (4.19%) Organisational Skills
7 13 (3.63%) Documentation Skills
7 13 (3.63%) Influencing Skills
8 11 (3.07%) Telecoms
9 10 (2.79%) Legal
10 8 (2.23%) Front Office
11 7 (1.96%) Law
12 5 (1.40%) Corporate Banking
12 5 (1.40%) Military
12 5 (1.40%) Retail
13 4 (1.12%) Financial Institution
13 4 (1.12%) Inclusion and Diversity
13 4 (1.12%) Police
14 3 (0.84%) Local Government
14 3 (0.84%) Presentation Skills
Job Titles
1 52 (14.53%) Support Engineer
2 38 (10.61%) Analyst
3 26 (7.26%) Architect
4 25 (6.98%) Lead
4 25 (6.98%) Senior
5 21 (5.87%) Infrastructure Engineer
6 20 (5.59%) Incident Manager
7 18 (5.03%) Service Manager
8 17 (4.75%) Cloud Engineer
9 16 (4.47%) Consultant
9 16 (4.47%) IT Support
10 15 (4.19%) IT Engineer
11 14 (3.91%) Administrator
11 14 (3.91%) Major Incident Manager
12 13 (3.63%) IT Support Engineer
13 12 (3.35%) Applications Support
13 12 (3.35%) Scrum Master
14 10 (2.79%) Developer
14 10 (2.79%) Support Analyst
15 9 (2.51%) Network Engineer
Libraries, Frameworks & Software Standards
1 25 (6.98%) Terraform
2 13 (3.63%) Middleware
3 12 (3.35%) REST
4 9 (2.51%) AWS CDK
4 9 (2.51%) LDAP
5 8 (2.23%) .NET
5 8 (2.23%) Microsoft Graph
5 8 (2.23%) Software Packaging
6 7 (1.96%) XML
7 6 (1.68%) Web Services
8 5 (1.40%) CSS
8 5 (1.40%) SOAP
9 4 (1.12%) Ajax
9 4 (1.12%) FIDO
9 4 (1.12%) HTML
9 4 (1.12%) Jakarta EE
9 4 (1.12%) JSON
9 4 (1.12%) OpenTelemetry
9 4 (1.12%) Oracle Fusion
9 4 (1.12%) SAP Basis
Miscellaneous
1 25 (6.98%) Onboarding
2 20 (5.59%) Product Ownership
3 15 (4.19%) Data Centre
3 15 (4.19%) Distributed Systems
4 13 (3.63%) Data Protection Act
4 13 (3.63%) PKI
5 12 (3.35%) Analytical Mindset
6 11 (3.07%) Cloud Native
6 11 (3.07%) CMDB
6 11 (3.07%) Management Information System
7 9 (2.51%) Public Cloud
8 8 (2.23%) Enterprise Software
8 8 (2.23%) Mainframe
8 8 (2.23%) Smartphone
9 7 (1.96%) Autonomous Agent
10 6 (1.68%) Security Posture
11 5 (1.40%) Private Cloud
12 4 (1.12%) Clustering
12 4 (1.12%) Hybrid Cloud
12 4 (1.12%) Replication
Operating Systems
1 107 (29.89%) Windows
2 53 (14.80%) Linux
3 37 (10.34%) Windows Server
4 18 (5.03%) Unix
5 17 (4.75%) Windows 10
6 13 (3.63%) Android
7 12 (3.35%) Red Hat Enterprise Linux
8 10 (2.79%) Windows Server 2019
9 7 (1.96%) Apple iOS
10 6 (1.68%) zOS
11 5 (1.40%) Windows 7
12 4 (1.12%) Windows Server 2012
13 2 (0.56%) Mac OS
13 2 (0.56%) Windows Server 2016
13 2 (0.56%) Windows XP
14 1 (0.28%) AIX
14 1 (0.28%) Ubuntu
Processes & Methodologies
1 164 (45.81%) ITIL
2 115 (32.12%) Continuous Improvement
3 110 (30.73%) ITSM
4 103 (28.77%) Service Management
5 95 (26.54%) Stakeholder Management
6 93 (25.98%) Change Management
7 87 (24.30%) Incident Management
8 83 (23.18%) Agile
9 79 (22.07%) Root Cause Analysis
10 65 (18.16%) Problem-Solving
10 65 (18.16%) Service Delivery
11 61 (17.04%) DevOps
12 50 (13.97%) CI/CD
13 47 (13.13%) Runbook
14 44 (12.29%) Decision-Making
15 33 (9.22%) Customer Service
15 33 (9.22%) Infrastructure Engineering
15 33 (9.22%) Major Incident Management
15 33 (9.22%) Observability
16 31 (8.66%) Incident Response
Programming Languages
1 53 (14.80%) Python
2 47 (13.13%) PowerShell
3 45 (12.57%) SQL
4 31 (8.66%) Java
5 26 (7.26%) Bash
6 13 (3.63%) JavaScript
7 10 (2.79%) T-SQL
8 8 (2.23%) C#
9 5 (1.40%) JCL
9 5 (1.40%) PL/SQL
10 4 (1.12%) Shell Script
11 3 (0.84%) Go
11 3 (0.84%) VBScript
12 2 (0.56%) Bicep
12 2 (0.56%) Magik
12 2 (0.56%) Perl
12 2 (0.56%) REXX
13 1 (0.28%) Apex Code
13 1 (0.28%) Scala
13 1 (0.28%) TypeScript
Qualifications
1 118 (32.96%) Security Cleared
2 86 (24.02%) SC Cleared
3 36 (10.06%) Degree
4 25 (6.98%) DV Cleared
5 14 (3.91%) BPSS Clearance
5 14 (3.91%) ITIL Certification
6 11 (3.07%) SAFe Agilist
7 10 (2.79%) Computer Science Degree
7 10 (2.79%) ITIL Foundation Certificate
8 9 (2.51%) AWS Certified Cloud Practitioner
9 7 (1.96%) CCNA
9 7 (1.96%) Cisco Certification
9 7 (1.96%) Microsoft Certification
10 6 (1.68%) CISSP
10 6 (1.68%) MCSE
11 5 (1.40%) DBS Check
11 5 (1.40%) PMI Certification
11 5 (1.40%) VMware Certified Professional (VCP)
12 4 (1.12%) CISM
12 4 (1.12%) RHCA
Quality Assurance & Compliance
1 60 (16.76%) SLA
2 13 (3.63%) Data Quality
3 12 (3.35%) ISO/IEC 27001
4 7 (1.96%) Cyber Essentials
5 6 (1.68%) COBIT
6 4 (1.12%) GDPR
6 4 (1.12%) NIST
6 4 (1.12%) QA
7 3 (0.84%) Actionable Recommendations
7 3 (0.84%) GRC
7 3 (0.84%) PCI DSS
8 2 (0.56%) ISO/IEC 20000
9 1 (0.28%) Accessibility
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) Sarbanes-Oxley
9 1 (0.28%) SEPA
9 1 (0.28%) WCAG
System Software
1 70 (19.55%) Active Directory
2 28 (7.82%) VMware Infrastructure
3 24 (6.70%) Docker
4 18 (5.03%) NFS
5 13 (3.63%) VMware ESXi
6 12 (3.35%) Hyper-V
7 7 (1.96%) vSphere
8 5 (1.40%) Time Sharing Option
8 5 (1.40%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) Virtual Desktop
9 3 (0.84%) VMware NSX
10 2 (0.56%) UAG
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) GPFS
11 1 (0.28%) RACF
Systems Management
1 25 (6.98%) Kubernetes
2 20 (5.59%) Microsoft Intune
3 17 (4.75%) SCCM
4 16 (4.47%) Ansible
5 13 (3.63%) vCenter Server
6 10 (2.79%) SCOM
7 6 (1.68%) Grafana
7 6 (1.68%) Red Hat Satellite
8 5 (1.40%) Podman
8 5 (1.40%) Prometheus
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) CA Single Sign-On
10 3 (0.84%) Cisco Prime
10 3 (0.84%) Istio
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) AirWatch
11 2 (0.56%) Control-M
11 2 (0.56%) Failover Clustering
11 2 (0.56%) Single Sign-On
11 2 (0.56%) WSUS
Vendors
1 74 (20.67%) ServiceNow
2 72 (20.11%) Microsoft
3 35 (9.78%) VMware
4 27 (7.54%) Oracle
5 23 (6.42%) Cisco
6 17 (4.75%) Remedy
7 16 (4.47%) Broadcom
8 14 (3.91%) Splunk
9 10 (2.79%) IBM
9 10 (2.79%) Salesforce
9 10 (2.79%) SolarWinds
10 9 (2.51%) Dynatrace
10 9 (2.51%) HP
11 8 (2.23%) Denodo
11 8 (2.23%) Red Hat
12 7 (1.96%) Dell
12 7 (1.96%) SAP
13 6 (1.68%) Brocade
13 6 (1.68%) Citrix
13 6 (1.68%) Sybase