Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 9 October 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Oct 2026
Same period 2025 Same period 2024
Rank 340 287 307
Rank change year-on-year -53 +20 -48
Contract jobs citing Problem Management 388 298 283
As % of all contract jobs in the UK 0.71% 0.90% 0.75%
As % of the Processes & Methodologies category 0.84% 0.99% 0.87%
Number of daily rates quoted 238 161 175
10th Percentile £259 £263 £334
25th Percentile £401 £363 £425
Median daily rate (50th Percentile) £495 £466 £490
Median % change year-on-year +6.22% -4.90% -2.00%
75th Percentile £556 £538 £556
90th Percentile £673 £615 £638
UK excluding London median daily rate £500 £450 £493
% change year-on-year +11.11% -8.72% +0.61%
Number of hourly rates quoted 25 23 6
10th Percentile £17.05 £15.50 £41.06
25th Percentile £22.69 £16.62 £55.87
Median hourly rate £25.47 £17.79 £56.75
Median % change year-on-year +43.14% -68.65% +315.41%
75th Percentile £44.09 £24.44 £58.27
90th Percentile £67.84 £43.83 £79.25
UK excluding London median hourly rate £25.47 £17.62 £56.75
% change year-on-year +44.54% -68.95% +315.41%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,102 30,004 32,672
As % of all contract IT jobs advertised in the UK 84.59% 90.46% 86.03%
Number of daily rates quoted 27,718 18,629 19,703
10th Percentile £325 £294 £308
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £638 £623 £638
90th Percentile £738 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,326 1,885 1,303
10th Percentile £13.58 £14.33 £15.00
25th Percentile £17.00 £17.30 £20.00
Median hourly rate £37.50 £25.15 £40.00
Median % change year-on-year +49.11% -37.13% -8.31%
75th Percentile £65.00 £43.00 £65.00
90th Percentile £78.52 £65.00 £73.95
UK excluding London median hourly rate £37.50 £22.27 £41.25
% change year-on-year +68.43% -46.02% -2.94%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 9 October 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 9 October 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 9 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -49 336 £490 +3.16% 373
UK excluding London -68 216 £500 +11.11% 238
London -45 134 £439 -12.20% 149
Work from Home -70 86 £500 +11.11% 137
Midlands -14 62 £475 +18.16% 44
North of England -78 61 £500 +11.11% 62
South East -36 48 £538 +2.38% 45
West Midlands -23 46 £482 +28.60% 28
Yorkshire -20 35 £500 +7.30% 21
North West -77 26 £525 +40.00% 36
Scotland -28 21 £481 -0.67% 22
East Midlands -11 16 £425 -34.62% 16
East of England -26 13 £800 +77.78% 27
South West -33 10 £350 -33.33% 23
Wales -5 6 £600 - 8

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.15%) Confluence
2 15 (3.87%) Microsoft Exchange
3 14 (3.61%) SharePoint
4 11 (2.84%) SAS
5 6 (1.55%) CMS
6 4 (1.03%) Apache Airflow
6 4 (1.03%) nginx
7 3 (0.77%) IIS
7 3 (0.77%) NetWeaver
7 3 (0.77%) WebSphere
8 2 (0.52%) Smallworld
9 1 (0.26%) Appian
9 1 (0.26%) CICS
9 1 (0.26%) Exchange Server 2010
9 1 (0.26%) HCL Notes
9 1 (0.26%) IBM Transformation Extender
9 1 (0.26%) SharePoint Server
Applications
1 25 (6.44%) Microsoft Office
2 11 (2.84%) Microsoft Excel
3 2 (0.52%) MS Visio
4 1 (0.26%) Chatbot
4 1 (0.26%) Maple
Business Applications
1 13 (3.35%) Remedy ITSM
2 4 (1.03%) SAP BRIM
2 4 (1.03%) SAP FI
2 4 (1.03%) SAP FI-CA
2 4 (1.03%) SAP S/4HANA
3 3 (0.77%) SAP PSCD
4 1 (0.26%) Dynamics CRM
4 1 (0.26%) iTrent
4 1 (0.26%) Oracle BRM
4 1 (0.26%) Oracle ERP
4 1 (0.26%) Oracle Financials
4 1 (0.26%) Oracle Procure-to-Pay
4 1 (0.26%) Primavera
4 1 (0.26%) SAP BPC
4 1 (0.26%) SAP ERP
4 1 (0.26%) SAP FS
4 1 (0.26%) SAP HCM
4 1 (0.26%) SAP MM
4 1 (0.26%) SAP Oil and Gas
4 1 (0.26%) SAP WM
Cloud Services
1 82 (21.13%) Azure
2 59 (15.21%) AWS
3 50 (12.89%) Microsoft 365
4 42 (10.82%) Entra ID
5 21 (5.41%) GitHub
6 16 (4.12%) Amazon EC2
6 16 (4.12%) GitHub Actions
6 16 (4.12%) OneDrive
6 16 (4.12%) Power Platform
7 15 (3.87%) Amazon EKS
8 14 (3.61%) GCP
9 13 (3.35%) Amazon CloudWatch
9 13 (3.35%) Amazon S3
10 12 (3.09%) Azure DevOps
10 12 (3.09%) SaaS
11 11 (2.84%) AWS CloudFormation
11 11 (2.84%) Serverless
11 11 (2.84%) Virtual Private Cloud
12 10 (2.58%) Amazon ECS
12 10 (2.58%) AWS Lambda
Communications & Networking
1 55 (14.18%) DNS
2 34 (8.76%) DHCP
3 26 (6.70%) Firewall
4 23 (5.93%) VPN
5 18 (4.64%) SAN
6 17 (4.38%) TCP/IP
6 17 (4.38%) WAN
7 14 (3.61%) Network Security
7 14 (3.61%) Wi-Fi
8 13 (3.35%) LAN
9 11 (2.84%) Wireless
10 8 (2.06%) Kerberos
10 8 (2.06%) NAS
11 7 (1.80%) Cisco IOS
11 7 (1.80%) VLAN
12 5 (1.29%) SD-WAN
13 4 (1.03%) H.323
13 4 (1.03%) HTTP
13 4 (1.03%) OpenVPN
13 4 (1.03%) VoIP
Database & Business Intelligence
1 34 (8.76%) SQL Server
2 16 (4.12%) Power BI
3 13 (3.35%) Data Warehouse
4 10 (2.58%) Data Lake
4 10 (2.58%) Metadata
4 10 (2.58%) NoSQL
5 9 (2.32%) Pentaho
6 8 (2.06%) PostgreSQL
7 7 (1.80%) MySQL
8 6 (1.55%) Amazon RDS
8 6 (1.55%) Db2
8 6 (1.55%) Relational Database
8 6 (1.55%) SQL Server Integration Services
9 4 (1.03%) Amazon Redshift
10 2 (0.52%) BusinessObjects
10 2 (0.52%) KDB
10 2 (0.52%) Oracle Database
10 2 (0.52%) SAP HANA
10 2 (0.52%) SQL Server Analysis Services
10 2 (0.52%) SQL Server Reporting Services
Development Applications
1 35 (9.02%) JIRA
2 18 (4.64%) GitLab
2 18 (4.64%) Jenkins
3 11 (2.84%) Git
4 9 (2.32%) Bitbucket
5 4 (1.03%) SonarQube
6 1 (0.26%) Jaeger
6 1 (0.26%) Postman
6 1 (0.26%) Sonatype Nexus
6 1 (0.26%) SQL Server Management Studio (SSMS)
6 1 (0.26%) Team Foundation Server
6 1 (0.26%) tSQLt
General
1 179 (46.13%) Social Skills
2 71 (18.30%) Finance
3 57 (14.69%) Analytical Skills
4 39 (10.05%) Public Sector
5 28 (7.22%) Banking
6 16 (4.12%) Telecoms
7 15 (3.87%) Influencing Skills
7 15 (3.87%) Organisational Skills
8 14 (3.61%) Documentation Skills
9 12 (3.09%) Front Office
10 9 (2.32%) Law
10 9 (2.32%) Legal
11 7 (1.80%) Police
12 6 (1.55%) Retail
13 5 (1.29%) Inclusion and Diversity
13 5 (1.29%) Military
14 4 (1.03%) Billing
14 4 (1.03%) Corporate Banking
15 3 (0.77%) Investment Banking
15 3 (0.77%) Local Government
Job Titles
1 52 (13.40%) Support Engineer
2 38 (9.79%) Analyst
3 33 (8.51%) Architect
4 26 (6.70%) Cloud Engineer
5 25 (6.44%) Lead
5 25 (6.44%) Senior
6 22 (5.67%) Applications Support
7 20 (5.15%) Incident Manager
8 19 (4.90%) Service Manager
9 18 (4.64%) Consultant
10 17 (4.38%) Infrastructure Engineer
11 14 (3.61%) Administrator
11 14 (3.61%) Developer
11 14 (3.61%) IT Engineer
12 13 (3.35%) Cloud Architect
12 13 (3.35%) Major Incident Manager
13 12 (3.09%) Server Engineer
14 11 (2.84%) IT Support
14 11 (2.84%) Network Engineer
15 10 (2.58%) Support Analyst
Libraries, Frameworks & Software Standards
1 28 (7.22%) Terraform
2 21 (5.41%) .NET
2 21 (5.41%) REST
3 17 (4.38%) Middleware
4 9 (2.32%) LDAP
5 8 (2.06%) JSON
6 7 (1.80%) Microsoft Graph
6 7 (1.80%) Software Packaging
6 7 (1.80%) Web Services
6 7 (1.80%) XML
7 6 (1.55%) AWS CDK
7 6 (1.55%) OAuth
7 6 (1.55%) SAML
7 6 (1.55%) SOAP
8 5 (1.29%) Ajax
8 5 (1.29%) CSS
8 5 (1.29%) Django
8 5 (1.29%) Flask
8 5 (1.29%) HTML
8 5 (1.29%) OpenID
Miscellaneous
1 29 (7.47%) Onboarding
2 22 (5.67%) Data Centre
3 16 (4.12%) Product Ownership
4 15 (3.87%) Cloud Native
5 14 (3.61%) Distributed Systems
6 12 (3.09%) Data Protection Act
6 12 (3.09%) Management Information System
6 12 (3.09%) PKI
7 11 (2.84%) Enterprise Software
8 10 (2.58%) CMDB
8 10 (2.58%) Public Cloud
9 9 (2.32%) Analytical Mindset
9 9 (2.32%) Autonomous Agent
10 8 (2.06%) Security Posture
10 8 (2.06%) Smartphone
11 7 (1.80%) Mainframe
12 6 (1.55%) Driving Licence
13 5 (1.29%) Enterprise Storage
14 4 (1.03%) Hybrid Cloud
14 4 (1.03%) Private Cloud
Operating Systems
1 119 (30.67%) Windows
2 54 (13.92%) Linux
3 44 (11.34%) Windows Server
4 17 (4.38%) Unix
5 16 (4.12%) Windows 10
6 14 (3.61%) Android
6 14 (3.61%) Red Hat Enterprise Linux
7 13 (3.35%) Windows Server 2019
8 7 (1.80%) Apple iOS
9 6 (1.55%) Mac OS
10 5 (1.29%) Windows 7
11 4 (1.03%) zOS
12 3 (0.77%) Windows Server 2012
13 2 (0.52%) Windows Server 2016
13 2 (0.52%) Windows XP
14 1 (0.26%) AIX
14 1 (0.26%) SUSE
14 1 (0.26%) SUSE Linux Enterprise Server
Processes & Methodologies
1 174 (44.85%) ITIL
2 126 (32.47%) Continuous Improvement
3 110 (28.35%) ITSM
3 110 (28.35%) Service Management
4 108 (27.84%) Stakeholder Management
5 95 (24.48%) Incident Management
6 92 (23.71%) Root Cause Analysis
7 88 (22.68%) Change Management
8 81 (20.88%) Agile
9 78 (20.10%) Problem-Solving
10 70 (18.04%) Service Delivery
11 59 (15.21%) CI/CD
12 58 (14.95%) DevOps
13 51 (13.14%) Runbook
14 43 (11.08%) Observability
15 41 (10.57%) Decision-Making
16 38 (9.79%) Infrastructure as Code
16 38 (9.79%) Migration
17 37 (9.54%) Disaster Recovery
18 36 (9.28%) Infrastructure Engineering
Programming Languages
1 64 (16.49%) Python
2 53 (13.66%) SQL
3 50 (12.89%) PowerShell
4 32 (8.25%) Java
5 24 (6.19%) Bash
6 18 (4.64%) C#
6 18 (4.64%) T-SQL
7 17 (4.38%) JavaScript
8 5 (1.29%) Shell Script
9 4 (1.03%) Bicep
10 3 (0.77%) Go
10 3 (0.77%) Groovy
10 3 (0.77%) JCL
10 3 (0.77%) VBScript
11 2 (0.52%) ABAP
11 2 (0.52%) Magik
11 2 (0.52%) PL/SQL
11 2 (0.52%) REXX
12 1 (0.26%) Ruby
12 1 (0.26%) Scala
Qualifications
1 120 (30.93%) Security Cleared
2 85 (21.91%) SC Cleared
3 33 (8.51%) Degree
4 26 (6.70%) DV Cleared
5 17 (4.38%) BPSS Clearance
6 13 (3.35%) ITIL Certification
7 10 (2.58%) Computer Science Degree
7 10 (2.58%) ITIL Foundation Certificate
8 8 (2.06%) SAFe Agilist
9 6 (1.55%) AWS Certified Cloud Practitioner
9 6 (1.55%) CISSP
9 6 (1.55%) DBS Check
10 5 (1.29%) Microsoft Certification
11 4 (1.03%) CISM
11 4 (1.03%) MCSE
12 3 (0.77%) A+ Certification
12 3 (0.77%) Cisco Certification
12 3 (0.77%) PMI Certification
12 3 (0.77%) PMP
12 3 (0.77%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 57 (14.69%) SLA
2 18 (4.64%) Data Quality
3 8 (2.06%) ISO/IEC 27001
4 6 (1.55%) QA
5 5 (1.29%) COBIT
5 5 (1.29%) NIST
6 4 (1.03%) GDPR
6 4 (1.03%) Sarbanes-Oxley
7 3 (0.77%) ISO/IEC 20000
8 2 (0.52%) Actionable Recommendations
8 2 (0.52%) Cyber Essentials
8 2 (0.52%) GRC
8 2 (0.52%) PCI DSS
9 1 (0.26%) Accessibility
9 1 (0.26%) Disclosure Scotland
9 1 (0.26%) ISO 20022
9 1 (0.26%) ISO 22301
9 1 (0.26%) ITGC
9 1 (0.26%) NCSC
9 1 (0.26%) SEPA
System Software
1 72 (18.56%) Active Directory
2 33 (8.51%) VMware Infrastructure
3 25 (6.44%) Docker
4 16 (4.12%) NFS
4 16 (4.12%) VMware ESXi
5 11 (2.84%) Hyper-V
6 7 (1.80%) Virtual Desktop
6 7 (1.80%) vSphere
7 5 (1.29%) Firmware
8 3 (0.77%) GPFS
8 3 (0.77%) Virtual Machines
8 3 (0.77%) VMware NSX
9 2 (0.52%) BitLocker
9 2 (0.52%) OpenAM
9 2 (0.52%) Time Sharing Option
9 2 (0.52%) UAG
9 2 (0.52%) XenApp
9 2 (0.52%) XenDesktop
10 1 (0.26%) Oracle RAC
10 1 (0.26%) RACF
Systems Management
1 27 (6.96%) Kubernetes
2 19 (4.90%) Microsoft Intune
3 16 (4.12%) vCenter Server
4 15 (3.87%) SCCM
5 13 (3.35%) SCOM
6 12 (3.09%) Ansible
7 6 (1.55%) Grafana
7 6 (1.55%) Red Hat Satellite
8 5 (1.29%) Cisco CUCM
8 5 (1.29%) Kibana
8 5 (1.29%) Single Sign-On
9 4 (1.03%) CA Single Sign-On
9 4 (1.03%) Prometheus
10 3 (0.77%) Jamf Pro
10 3 (0.77%) Podman
11 2 (0.52%) Active Directory Federation Services
11 2 (0.52%) Failover Clustering
11 2 (0.52%) FreeIPA
11 2 (0.52%) Istio
11 2 (0.52%) WSUS
Vendors
1 77 (19.85%) Microsoft
2 75 (19.33%) ServiceNow
3 40 (10.31%) VMware
4 27 (6.96%) Oracle
5 24 (6.19%) Cisco
6 18 (4.64%) Remedy
7 16 (4.12%) SAP
8 14 (3.61%) Splunk
9 13 (3.35%) Broadcom
9 13 (3.35%) SolarWinds
10 12 (3.09%) IBM
11 10 (2.58%) Dynatrace
11 10 (2.58%) Red Hat
12 9 (2.32%) Denodo
13 8 (2.06%) HP
14 7 (1.80%) Citrix
15 6 (1.55%) Canon
15 6 (1.55%) Google
15 6 (1.55%) Salesforce
16 5 (1.29%) Sybase