Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 11 September 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Sep 2026
Same period 2025 Same period 2024
Rank 347 278 324
Rank change year-on-year -69 +46 -72
Contract jobs citing Problem Management 363 324 254
As % of all contract jobs in the UK 0.66% 0.98% 0.66%
As % of the Processes & Methodologies category 0.79% 1.08% 0.77%
Number of daily rates quoted 224 177 163
10th Percentile £250 £306 £333
25th Percentile £395 £368 £414
Median daily rate (50th Percentile) £488 £450 £484
Median % change year-on-year +8.33% -7.02% -3.20%
75th Percentile £556 £538 £550
90th Percentile £675 £650 £635
UK excluding London median daily rate £482 £450 £490
% change year-on-year +7.17% -8.16% +3.16%
Number of hourly rates quoted 23 19 7
10th Percentile £16.53 £16.22 £25.95
25th Percentile £18.75 £16.84 £26.63
Median hourly rate £25.47 £20.00 £38.50
Median % change year-on-year +27.33% -48.05% +181.84%
75th Percentile £61.67 £28.61 £58.05
90th Percentile £67.84 £47.20 £75.09
UK excluding London median hourly rate £25.47 £17.79 £33.00
% change year-on-year +43.14% -46.09% +141.58%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 46,202 29,871 32,996
As % of all contract IT jobs advertised in the UK 84.62% 90.47% 85.56%
Number of daily rates quoted 28,118 18,549 20,447
10th Percentile £325 £300 £311
25th Percentile £425 £403 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.78%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,059 1,786 1,512
10th Percentile £13.85 £14.23 £14.71
25th Percentile £17.36 £17.30 £20.09
Median hourly rate £40.00 £25.15 £43.00
Median % change year-on-year +59.05% -41.51% +3.61%
75th Percentile £67.50 £45.00 £65.00
90th Percentile £80.00 £67.00 £75.00
UK excluding London median hourly rate £40.00 £22.63 £43.00
% change year-on-year +76.76% -47.37% +8.72%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 11 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 11 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 11 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -72 319 £488 +3.72% 149
UK excluding London -80 205 £482 +7.17% 124
London -50 128 £470 -6.00% 61
Work from Home -80 89 £494 +9.72% 71
North of England -89 64 £475 +5.56% 31
Midlands -18 62 £469 +16.53% 13
West Midlands -18 53 £469 +16.60% 7
South East -39 39 £538 +4.88% 33
Yorkshire -29 36 £500 +19.05% 7
North West -69 27 £420 +1.71% 20
Scotland -19 22 £481 +9.01% 8
South West -50 12 £350 -33.33% 14
East Midlands -12 9 - - 6
East of England -33 9 £400 -20.00% 10
Wales -12 4 £750 +100.00% 6
North East -46 1 £400 -38.46% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.51%) Confluence
2 17 (4.68%) SharePoint
3 14 (3.86%) Microsoft Exchange
4 9 (2.48%) SAS
5 4 (1.10%) Apache Airflow
6 3 (0.83%) IIS
6 3 (0.83%) WebSphere
7 2 (0.55%) CMS
7 2 (0.55%) NetWeaver
7 2 (0.55%) Oracle Self-Service HR
7 2 (0.55%) Smallworld
8 1 (0.28%) Apache
8 1 (0.28%) CICS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) Oracle Workflow
Applications
1 27 (7.44%) Microsoft Office
2 11 (3.03%) Microsoft Excel
3 2 (0.55%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.86%) Remedy ITSM
2 2 (0.55%) NetSuite
2 2 (0.55%) Oracle Procure-to-Pay
2 2 (0.55%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BPC
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP HCM
3 1 (0.28%) SAP Oil and Gas
3 1 (0.28%) Unit4 Business World
Cloud Services
1 83 (22.87%) Azure
2 54 (14.88%) AWS
3 49 (13.50%) Microsoft 365
4 43 (11.85%) Entra ID
5 24 (6.61%) GitHub
6 17 (4.68%) GitHub Actions
6 17 (4.68%) OneDrive
7 16 (4.41%) Amazon EKS
8 15 (4.13%) Amazon CloudWatch
8 15 (4.13%) Amazon EC2
9 14 (3.86%) Amazon S3
9 14 (3.86%) Azure DevOps
9 14 (3.86%) Power Platform
10 13 (3.58%) Amazon ECS
10 13 (3.58%) SaaS
10 13 (3.58%) Serverless
11 12 (3.31%) AWS CloudFormation
11 12 (3.31%) AWS Lambda
11 12 (3.31%) GCP
11 12 (3.31%) Virtual Private Cloud
Communications & Networking
1 49 (13.50%) DNS
2 30 (8.26%) DHCP
3 27 (7.44%) Firewall
4 17 (4.68%) VPN
5 14 (3.86%) Wireless
6 13 (3.58%) Network Security
6 13 (3.58%) SAN
6 13 (3.58%) Wi-Fi
7 11 (3.03%) TCP/IP
8 10 (2.75%) WAN
9 8 (2.20%) Kerberos
10 7 (1.93%) LAN
10 7 (1.93%) VLAN
11 6 (1.65%) Cisco IOS
11 6 (1.65%) NAS
12 4 (1.10%) HTTP
12 4 (1.10%) SD-WAN
13 3 (0.83%) VoIP
14 2 (0.55%) Internet
14 2 (0.55%) SSL
Database & Business Intelligence
1 25 (6.89%) SQL Server
2 14 (3.86%) Power BI
3 11 (3.03%) Data Warehouse
4 8 (2.20%) Data Lake
4 8 (2.20%) Metadata
4 8 (2.20%) NoSQL
5 7 (1.93%) Db2
5 7 (1.93%) MySQL
5 7 (1.93%) Pentaho
6 6 (1.65%) Relational Database
6 6 (1.65%) SQL Server Integration Services
7 4 (1.10%) Amazon Redshift
8 3 (0.83%) Oracle Database
8 3 (0.83%) Oracle Reports
8 3 (0.83%) PostgreSQL
9 2 (0.55%) BusinessObjects
9 2 (0.55%) KDB
9 2 (0.55%) Oracle BI Publisher
9 2 (0.55%) SQL Server Analysis Services
9 2 (0.55%) SQL Server Reporting Services
Development Applications
1 44 (12.12%) JIRA
2 16 (4.41%) GitLab
2 16 (4.41%) Jenkins
3 13 (3.58%) Bitbucket
4 10 (2.75%) Git
5 4 (1.10%) SonarQube
6 1 (0.28%) Jaeger
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
6 1 (0.28%) SQL Server Management Studio (SSMS)
6 1 (0.28%) tSQLt
General
1 166 (45.73%) Social Skills
2 73 (20.11%) Finance
3 52 (14.33%) Analytical Skills
4 36 (9.92%) Public Sector
5 27 (7.44%) Banking
6 14 (3.86%) Organisational Skills
7 13 (3.58%) Documentation Skills
7 13 (3.58%) Influencing Skills
8 11 (3.03%) Legal
8 11 (3.03%) Telecoms
9 9 (2.48%) Front Office
10 7 (1.93%) Law
11 5 (1.38%) Corporate Banking
11 5 (1.38%) Military
11 5 (1.38%) Retail
12 4 (1.10%) Inclusion and Diversity
12 4 (1.10%) Police
13 3 (0.83%) Financial Institution
13 3 (0.83%) Local Government
13 3 (0.83%) Presentation Skills
Job Titles
1 54 (14.88%) Support Engineer
2 37 (10.19%) Analyst
3 28 (7.71%) Architect
4 26 (7.16%) Senior
5 25 (6.89%) Lead
6 20 (5.51%) Cloud Engineer
6 20 (5.51%) Incident Manager
7 19 (5.23%) Infrastructure Engineer
8 17 (4.68%) Consultant
8 17 (4.68%) Service Manager
9 16 (4.41%) IT Support
10 15 (4.13%) Administrator
10 15 (4.13%) IT Engineer
11 14 (3.86%) Major Incident Manager
12 13 (3.58%) Applications Support
12 13 (3.58%) Developer
12 13 (3.58%) IT Support Engineer
13 12 (3.31%) Scrum Master
14 10 (2.75%) Cloud Architect
14 10 (2.75%) Support Analyst
Libraries, Frameworks & Software Standards
1 24 (6.61%) Terraform
2 14 (3.86%) REST
3 13 (3.58%) Middleware
4 9 (2.48%) .NET
4 9 (2.48%) AWS CDK
4 9 (2.48%) LDAP
5 8 (2.20%) Microsoft Graph
6 7 (1.93%) Software Packaging
6 7 (1.93%) XML
7 6 (1.65%) JSON
8 5 (1.38%) OpenTelemetry
8 5 (1.38%) SOAP
8 5 (1.38%) Web Services
9 4 (1.10%) CSS
9 4 (1.10%) Django
9 4 (1.10%) FIDO
9 4 (1.10%) Flask
9 4 (1.10%) HTML
9 4 (1.10%) pytest
9 4 (1.10%) SAP Basis
Miscellaneous
1 25 (6.89%) Onboarding
2 20 (5.51%) Product Ownership
3 15 (4.13%) Data Centre
3 15 (4.13%) Data Protection Act
3 15 (4.13%) Distributed Systems
4 13 (3.58%) PKI
5 12 (3.31%) Analytical Mindset
5 12 (3.31%) Cloud Native
6 11 (3.03%) Management Information System
7 9 (2.48%) CMDB
7 9 (2.48%) Mainframe
7 9 (2.48%) Public Cloud
8 8 (2.20%) Enterprise Software
8 8 (2.20%) Smartphone
9 7 (1.93%) Autonomous Agent
10 5 (1.38%) Private Cloud
10 5 (1.38%) Security Posture
11 4 (1.10%) Enterprise Storage
11 4 (1.10%) Replication
11 4 (1.10%) SCADA
Operating Systems
1 106 (29.20%) Windows
2 53 (14.60%) Linux
3 36 (9.92%) Windows Server
4 16 (4.41%) Unix
4 16 (4.41%) Windows 10
5 13 (3.58%) Android
6 12 (3.31%) Red Hat Enterprise Linux
6 12 (3.31%) Windows Server 2019
7 7 (1.93%) Apple iOS
7 7 (1.93%) zOS
8 5 (1.38%) Windows 7
9 3 (0.83%) Windows Server 2012
10 2 (0.55%) Mac OS
10 2 (0.55%) Windows Server 2016
10 2 (0.55%) Windows XP
Processes & Methodologies
1 165 (45.45%) ITIL
2 118 (32.51%) Continuous Improvement
3 112 (30.85%) ITSM
4 103 (28.37%) Service Management
5 96 (26.45%) Stakeholder Management
6 94 (25.90%) Change Management
7 89 (24.52%) Incident Management
8 83 (22.87%) Agile
9 80 (22.04%) Root Cause Analysis
10 66 (18.18%) Problem-Solving
11 65 (17.91%) Service Delivery
12 60 (16.53%) DevOps
13 52 (14.33%) CI/CD
14 47 (12.95%) Runbook
15 45 (12.40%) Decision-Making
16 36 (9.92%) Observability
17 33 (9.09%) Major Incident Management
18 32 (8.82%) Customer Service
18 32 (8.82%) Incident Response
18 32 (8.82%) Infrastructure Engineering
Programming Languages
1 55 (15.15%) Python
2 49 (13.50%) SQL
3 47 (12.95%) PowerShell
4 29 (7.99%) Java
5 24 (6.61%) Bash
6 12 (3.31%) JavaScript
7 11 (3.03%) T-SQL
8 9 (2.48%) C#
9 6 (1.65%) JCL
10 5 (1.38%) PL/SQL
11 4 (1.10%) Shell Script
12 3 (0.83%) VBScript
13 2 (0.55%) Bicep
13 2 (0.55%) Go
13 2 (0.55%) Magik
13 2 (0.55%) Perl
13 2 (0.55%) REXX
13 2 (0.55%) TypeScript
14 1 (0.28%) PHP
14 1 (0.28%) SOQL
Qualifications
1 120 (33.06%) Security Cleared
2 86 (23.69%) SC Cleared
3 36 (9.92%) Degree
4 26 (7.16%) DV Cleared
5 13 (3.58%) BPSS Clearance
5 13 (3.58%) ITIL Certification
6 11 (3.03%) ITIL Foundation Certificate
6 11 (3.03%) SAFe Agilist
7 9 (2.48%) AWS Certified Cloud Practitioner
7 9 (2.48%) Computer Science Degree
8 7 (1.93%) CCNA
8 7 (1.93%) Cisco Certification
8 7 (1.93%) Microsoft Certification
9 6 (1.65%) CISSP
9 6 (1.65%) DBS Check
9 6 (1.65%) MCSE
10 5 (1.38%) VMware Certified Professional (VCP)
11 4 (1.10%) PMI Certification
11 4 (1.10%) PMP
11 4 (1.10%) RHCA
Quality Assurance & Compliance
1 57 (15.70%) SLA
2 14 (3.86%) Data Quality
3 12 (3.31%) ISO/IEC 27001
4 7 (1.93%) Cyber Essentials
5 6 (1.65%) COBIT
6 4 (1.10%) NIST
6 4 (1.10%) QA
7 3 (0.83%) GDPR
8 2 (0.55%) Actionable Recommendations
8 2 (0.55%) GRC
8 2 (0.55%) ISO/IEC 20000
8 2 (0.55%) PCI DSS
9 1 (0.28%) Accessibility
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) NCSC
9 1 (0.28%) SEPA
9 1 (0.28%) WCAG
System Software
1 71 (19.56%) Active Directory
2 29 (7.99%) VMware Infrastructure
3 25 (6.89%) Docker
4 19 (5.23%) NFS
5 15 (4.13%) VMware ESXi
6 11 (3.03%) Hyper-V
7 7 (1.93%) vSphere
8 5 (1.38%) Time Sharing Option
8 5 (1.38%) Virtual Machines
9 3 (0.83%) Firmware
9 3 (0.83%) Virtual Desktop
9 3 (0.83%) VMware NSX
10 2 (0.55%) GPFS
10 2 (0.55%) UAG
10 2 (0.55%) XenApp
10 2 (0.55%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) Oracle RAC
Systems Management
1 25 (6.89%) Kubernetes
2 20 (5.51%) Microsoft Intune
3 16 (4.41%) Ansible
3 16 (4.41%) SCCM
4 15 (4.13%) vCenter Server
5 12 (3.31%) SCOM
6 6 (1.65%) Red Hat Satellite
7 5 (1.38%) Grafana
7 5 (1.38%) Podman
7 5 (1.38%) Tivoli Storage Manager
8 4 (1.10%) CA Single Sign-On
9 3 (0.83%) Cisco Prime
9 3 (0.83%) Prometheus
10 2 (0.55%) Active Directory Federation Services
10 2 (0.55%) Failover Clustering
10 2 (0.55%) Istio
10 2 (0.55%) ITRS Geneos
10 2 (0.55%) PaperCut
10 2 (0.55%) Progress Chef
10 2 (0.55%) Single Sign-On
Vendors
1 76 (20.94%) ServiceNow
2 72 (19.83%) Microsoft
3 36 (9.92%) VMware
4 26 (7.16%) Oracle
5 23 (6.34%) Cisco
6 18 (4.96%) Broadcom
6 18 (4.96%) Remedy
7 15 (4.13%) Splunk
8 12 (3.31%) SolarWinds
9 11 (3.03%) IBM
10 10 (2.75%) Salesforce
11 9 (2.48%) Dynatrace
11 9 (2.48%) Red Hat
11 9 (2.48%) SAP
12 8 (2.20%) Denodo
12 8 (2.20%) HP
13 7 (1.93%) Brocade
13 7 (1.93%) Dell
14 6 (1.65%) Citrix
14 6 (1.65%) Sybase