Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 24 August 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Aug 2026
Same period 2025 Same period 2024
Rank 356 263 315
Rank change year-on-year -93 +52 -54
Contract jobs citing Problem Management 357 334 278
As % of all contract jobs in the UK 0.67% 1.01% 0.72%
As % of the Processes & Methodologies category 0.79% 1.12% 0.84%
Number of daily rates quoted 218 194 184
10th Percentile £250 £314 £332
25th Percentile £387 £372 £425
Median daily rate (50th Percentile) £469 £450 £484
Median % change year-on-year +4.17% -7.12% -3.10%
75th Percentile £556 £538 £538
90th Percentile £673 £639 £605
UK excluding London median daily rate £463 £450 £493
% change year-on-year +2.78% -8.72% +3.79%
Number of hourly rates quoted 25 18 6
10th Percentile £16.45 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £24.00 £33.00
Median % change year-on-year +6.10% -27.27% +141.58%
75th Percentile £55.00 £40.20 £53.93
90th Percentile £67.84 £47.23 £79.25
UK excluding London median hourly rate £25.47 £22.42 £27.50
% change year-on-year +13.61% -18.49% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,360 29,849 33,165
As % of all contract IT jobs advertised in the UK 84.57% 90.48% 85.38%
Number of daily rates quoted 27,797 18,603 21,010
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,875 1,763 1,706
10th Percentile £14.22 £14.20 £13.87
25th Percentile £18.27 £17.30 £18.13
Median hourly rate £42.00 £25.15 £40.94
Median % change year-on-year +67.00% -38.57% -3.67%
75th Percentile £67.89 £47.81 £65.00
90th Percentile £80.00 £67.50 £75.00
UK excluding London median hourly rate £43.96 £22.74 £42.50
% change year-on-year +93.36% -46.51% +7.39%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 24 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 24 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 24 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -72 323 £463 +2.78% 90
UK excluding London -102 197 £463 +2.78% 84
London -38 138 £450 -5.26% 22
Work from Home -56 94 £475 +5.56% 26
Midlands -17 62 £463 -2.63% 19
North of England -91 60 £475 +22.42% 14
West Midlands -17 55 £463 +3.93% 13
Yorkshire -33 35 £500 +28.87% 3
South East -51 35 £538 +7.50% 26
North West -76 24 £401 +6.93% 11
Scotland -31 18 £454 -2.99% 3
South West -43 14 £375 -28.57% 5
East of England -24 10 £400 -20.00% 10
East Midlands -12 7 - - 6
Wales -15 4 £750 +100.00% 2
North East -39 1 £400 -38.46%

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.16%) Confluence
2 16 (4.48%) SharePoint
3 15 (4.20%) Microsoft Exchange
4 9 (2.52%) SAS
5 4 (1.12%) IIS
6 3 (0.84%) Apache Airflow
6 3 (0.84%) NetWeaver
7 2 (0.56%) Adobe Experience Manager
7 2 (0.56%) Apache
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
7 2 (0.56%) WebSphere
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.84%) Microsoft Office
2 11 (3.08%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.92%) Remedy ITSM
2 3 (0.84%) SAP S/4HANA
3 2 (0.56%) NetSuite
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle Assets
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle Cash Management
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Oracle Payables
4 1 (0.28%) Oracle Procure-to-Pay
4 1 (0.28%) Oracle Receivables
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) SAP MM
4 1 (0.28%) SAP WM
4 1 (0.28%) Unit4 Business World
Cloud Services
1 80 (22.41%) Azure
2 53 (14.85%) AWS
3 52 (14.57%) Microsoft 365
4 47 (13.17%) Entra ID
5 24 (6.72%) GitHub
6 21 (5.88%) Azure DevOps
7 18 (5.04%) GitHub Actions
8 16 (4.48%) Amazon CloudWatch
8 16 (4.48%) OneDrive
8 16 (4.48%) Power Platform
9 15 (4.20%) Amazon EKS
10 14 (3.92%) Amazon EC2
10 14 (3.92%) Amazon S3
11 13 (3.64%) Amazon ECS
11 13 (3.64%) Virtual Private Cloud
12 12 (3.36%) AWS CloudFormation
12 12 (3.36%) AWS Lambda
12 12 (3.36%) GCP
12 12 (3.36%) Serverless
13 11 (3.08%) AWS CodePipeline
Communications & Networking
1 48 (13.45%) DNS
2 34 (9.52%) Firewall
3 31 (8.68%) DHCP
4 19 (5.32%) VPN
5 16 (4.48%) Network Security
6 15 (4.20%) Wi-Fi
7 14 (3.92%) SAN
8 13 (3.64%) TCP/IP
9 10 (2.80%) Wireless
10 9 (2.52%) LAN
11 8 (2.24%) Kerberos
12 7 (1.96%) NAS
12 7 (1.96%) VLAN
12 7 (1.96%) WAN
13 6 (1.68%) Cisco IOS
14 4 (1.12%) HTTP
15 3 (0.84%) NGFW
15 3 (0.84%) VoIP
16 2 (0.56%) Fibre Channel
16 2 (0.56%) FTP
Database & Business Intelligence
1 19 (5.32%) SQL Server
2 16 (4.48%) Power BI
3 12 (3.36%) Data Warehouse
4 9 (2.52%) MySQL
5 8 (2.24%) Metadata
5 8 (2.24%) Relational Database
6 7 (1.96%) Data Lake
6 7 (1.96%) NoSQL
6 7 (1.96%) Pentaho
7 6 (1.68%) Db2
8 5 (1.40%) SAP HANA
9 4 (1.12%) Oracle Database
10 3 (0.84%) Amazon Redshift
10 3 (0.84%) Oracle Reports
10 3 (0.84%) SQL Server Integration Services
10 3 (0.84%) Tableau
11 2 (0.56%) BusinessObjects
11 2 (0.56%) KDB
11 2 (0.56%) PostgreSQL
11 2 (0.56%) SQL Server Analysis Services
Development Applications
1 55 (15.41%) JIRA
2 18 (5.04%) Jenkins
3 15 (4.20%) GitLab
4 13 (3.64%) Bitbucket
5 9 (2.52%) Git
6 3 (0.84%) SonarQube
7 2 (0.56%) Jaeger
7 2 (0.56%) Maven
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) tSQLt
General
1 160 (44.82%) Social Skills
2 77 (21.57%) Finance
3 53 (14.85%) Analytical Skills
4 36 (10.08%) Public Sector
5 28 (7.84%) Banking
6 14 (3.92%) Organisational Skills
7 13 (3.64%) Documentation Skills
7 13 (3.64%) Influencing Skills
8 11 (3.08%) Legal
8 11 (3.08%) Telecoms
9 8 (2.24%) Front Office
10 7 (1.96%) Law
10 7 (1.96%) Retail
11 5 (1.40%) Financial Institution
11 5 (1.40%) Military
12 4 (1.12%) Inclusion and Diversity
12 4 (1.12%) Local Government
12 4 (1.12%) Police
13 3 (0.84%) Corporate Banking
13 3 (0.84%) Presentation Skills
Job Titles
1 55 (15.41%) Support Engineer
2 40 (11.20%) Analyst
3 28 (7.84%) Senior
4 25 (7.00%) Lead
5 23 (6.44%) Architect
5 23 (6.44%) IT Support
6 21 (5.88%) Infrastructure Engineer
6 21 (5.88%) IT Engineer
7 19 (5.32%) Incident Manager
7 19 (5.32%) IT Support Engineer
8 18 (5.04%) Service Manager
9 17 (4.76%) Consultant
10 15 (4.20%) Cloud Engineer
11 14 (3.92%) Major Incident Manager
12 12 (3.36%) Administrator
12 12 (3.36%) Scrum Master
13 11 (3.08%) Support Analyst
14 10 (2.80%) Applications Support
14 10 (2.80%) Developer
15 9 (2.52%) Desktop Support
Libraries, Frameworks & Software Standards
1 25 (7.00%) Terraform
2 14 (3.92%) Middleware
3 11 (3.08%) REST
4 9 (2.52%) AWS CDK
4 9 (2.52%) LDAP
5 8 (2.24%) Microsoft Graph
5 8 (2.24%) Software Packaging
6 7 (1.96%) SAP Basis
6 7 (1.96%) Web Services
6 7 (1.96%) XML
7 6 (1.68%) CSS
8 5 (1.40%) SOAP
9 4 (1.12%) .NET
9 4 (1.12%) Ajax
9 4 (1.12%) FIDO
9 4 (1.12%) HTML
9 4 (1.12%) OpenTelemetry
10 3 (0.84%) Oracle Fusion
10 3 (0.84%) PySpark
10 3 (0.84%) pytest
Miscellaneous
1 26 (7.28%) Onboarding
2 21 (5.88%) Product Ownership
3 17 (4.76%) Data Centre
4 14 (3.92%) Data Protection Act
4 14 (3.92%) Management Information System
5 12 (3.36%) Analytical Mindset
5 12 (3.36%) CMDB
5 12 (3.36%) Distributed Systems
5 12 (3.36%) PKI
6 10 (2.80%) Cloud Native
7 9 (2.52%) Mainframe
8 8 (2.24%) Enterprise Software
8 8 (2.24%) Smartphone
9 7 (1.96%) Autonomous Agent
9 7 (1.96%) Replication
10 6 (1.68%) Public Cloud
10 6 (1.68%) Security Posture
11 5 (1.40%) Clustering
11 5 (1.40%) Hybrid Cloud
11 5 (1.40%) Private Cloud
Operating Systems
1 108 (30.25%) Windows
2 52 (14.57%) Linux
3 34 (9.52%) Windows Server
4 19 (5.32%) Unix
5 16 (4.48%) Windows 10
6 12 (3.36%) Android
6 12 (3.36%) Red Hat Enterprise Linux
7 8 (2.24%) Windows Server 2019
8 7 (1.96%) zOS
9 6 (1.68%) Apple iOS
10 5 (1.40%) Windows 7
11 4 (1.12%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) AIX
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 166 (46.50%) ITIL
2 107 (29.97%) Continuous Improvement
3 105 (29.41%) ITSM
4 101 (28.29%) Change Management
5 98 (27.45%) Service Management
6 85 (23.81%) Stakeholder Management
7 84 (23.53%) Incident Management
8 82 (22.97%) Agile
9 72 (20.17%) Root Cause Analysis
10 67 (18.77%) DevOps
11 63 (17.65%) Service Delivery
12 62 (17.37%) Problem-Solving
13 51 (14.29%) CI/CD
14 44 (12.32%) Decision-Making
15 43 (12.04%) Runbook
16 36 (10.08%) Migration
17 34 (9.52%) Customer Service
18 32 (8.96%) Infrastructure Engineering
18 32 (8.96%) Stakeholder Engagement
19 29 (8.12%) Data Protection
Programming Languages
1 49 (13.73%) Python
2 45 (12.61%) SQL
3 42 (11.76%) PowerShell
4 30 (8.40%) Java
5 23 (6.44%) Bash
6 14 (3.92%) JavaScript
7 12 (3.36%) C#
8 7 (1.96%) T-SQL
9 5 (1.40%) JCL
9 5 (1.40%) PL/SQL
10 4 (1.12%) Shell Script
11 3 (0.84%) VBScript
12 2 (0.56%) Bicep
12 2 (0.56%) Go
12 2 (0.56%) Magik
12 2 (0.56%) Perl
12 2 (0.56%) PHP
12 2 (0.56%) REXX
13 1 (0.28%) Apex Code
13 1 (0.28%) Scala
Qualifications
1 112 (31.37%) Security Cleared
2 84 (23.53%) SC Cleared
3 37 (10.36%) Degree
4 23 (6.44%) DV Cleared
5 14 (3.92%) ITIL Certification
6 12 (3.36%) BPSS Clearance
7 11 (3.08%) SAFe Agilist
8 10 (2.80%) Computer Science Degree
9 9 (2.52%) AWS Certified Cloud Practitioner
9 9 (2.52%) ITIL Foundation Certificate
10 7 (1.96%) CCNA
10 7 (1.96%) Cisco Certification
10 7 (1.96%) Microsoft Certification
11 6 (1.68%) CISSP
11 6 (1.68%) MCSE
11 6 (1.68%) PMI Certification
12 5 (1.40%) PMP
12 5 (1.40%) VMware Certified Professional (VCP)
13 4 (1.12%) CISM
13 4 (1.12%) RHCA
Quality Assurance & Compliance
1 61 (17.09%) SLA
2 14 (3.92%) Data Quality
2 14 (3.92%) ISO/IEC 27001
3 7 (1.96%) Cyber Essentials
4 6 (1.68%) COBIT
4 6 (1.68%) NIST
5 5 (1.40%) GDPR
5 5 (1.40%) PCI DSS
6 4 (1.12%) Actionable Recommendations
6 4 (1.12%) QA
7 3 (0.84%) GRC
8 2 (0.56%) ISO/IEC 20000
8 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) Accessibility
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) NCSC
9 1 (0.28%) SEPA
9 1 (0.28%) SOC 2
System Software
1 73 (20.45%) Active Directory
2 27 (7.56%) VMware Infrastructure
3 23 (6.44%) Docker
4 17 (4.76%) NFS
5 12 (3.36%) Hyper-V
6 11 (3.08%) VMware ESXi
7 7 (1.96%) vSphere
8 5 (1.40%) Time Sharing Option
9 4 (1.12%) Virtual Machines
10 3 (0.84%) Firmware
10 3 (0.84%) Virtual Desktop
10 3 (0.84%) VMware NSX
11 2 (0.56%) Oracle RAC
11 2 (0.56%) UAG
11 2 (0.56%) VMware Workstation
11 2 (0.56%) XenApp
11 2 (0.56%) XenDesktop
12 1 (0.28%) ACF2
12 1 (0.28%) Active Directory Lightweight Directory Services
12 1 (0.28%) BitLocker
Systems Management
1 22 (6.16%) Microsoft Intune
2 20 (5.60%) Kubernetes
3 18 (5.04%) SCCM
4 16 (4.48%) Ansible
5 11 (3.08%) vCenter Server
6 7 (1.96%) Grafana
6 7 (1.96%) SCOM
7 6 (1.68%) Red Hat Satellite
8 5 (1.40%) Podman
8 5 (1.40%) Prometheus
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) CA Single Sign-On
10 3 (0.84%) Cisco Prime
10 3 (0.84%) Istio
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) Avamar
11 2 (0.56%) CASB
11 2 (0.56%) Control-M
11 2 (0.56%) Failover Clustering
11 2 (0.56%) Single Sign-On
Vendors
1 80 (22.41%) ServiceNow
2 73 (20.45%) Microsoft
3 37 (10.36%) VMware
4 24 (6.72%) Cisco
4 24 (6.72%) Oracle
5 18 (5.04%) Remedy
6 14 (3.92%) Broadcom
7 13 (3.64%) Splunk
8 12 (3.36%) SAP
9 10 (2.80%) Dynatrace
9 10 (2.80%) IBM
9 10 (2.80%) Salesforce
10 9 (2.52%) HP
10 9 (2.52%) Red Hat
11 8 (2.24%) Citrix
11 8 (2.24%) Denodo
12 7 (1.96%) Brocade
12 7 (1.96%) Dell
12 7 (1.96%) SolarWinds
12 7 (1.96%) Sybase