Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 10 August 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Aug 2026
Same period 2025 Same period 2024
Rank 336 260 306
Rank change year-on-year -76 +46 -44
Contract jobs citing Problem Management 365 323 287
As % of all contract jobs in the UK 0.68% 0.97% 0.74%
As % of the Processes & Methodologies category 0.81% 1.08% 0.86%
Number of daily rates quoted 225 193 187
10th Percentile £263 £313 £341
25th Percentile £400 £374 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £569 £538 £538
90th Percentile £674 £648 £619
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +0.61%
Number of hourly rates quoted 27 14 7
10th Percentile £18.02 - £20.97
25th Percentile £18.75 £16.84 £25.88
Median hourly rate £25.47 £22.42 £27.50
Median % change year-on-year +13.61% -18.49% +101.32%
75th Percentile £49.55 £38.66 £49.37
90th Percentile £67.84 £47.12 £75.09
UK excluding London median hourly rate £25.47 £20.83 £27.25
% change year-on-year +22.25% -23.56% +99.49%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,268 29,990 33,185
As % of all contract IT jobs advertised in the UK 84.86% 90.46% 85.53%
Number of daily rates quoted 27,853 18,764 21,291
10th Percentile £325 £300 £310
25th Percentile £420 £404 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £729 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,826 1,696 1,837
10th Percentile £14.22 £14.20 £14.05
25th Percentile £18.89 £17.30 £18.35
Median hourly rate £42.50 £25.15 £40.94
Median % change year-on-year +68.99% -38.57% -3.67%
75th Percentile £68.00 £48.75 £65.00
90th Percentile £82.25 £68.00 £75.00
UK excluding London median hourly rate £43.96 £22.63 £42.50
% change year-on-year +94.26% -46.75% +13.33%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 10 August 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 10 August 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 10 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -63 331 £475 +5.56% 149
UK excluding London -88 199 £475 +5.56% 116
London -38 143 £500 +5.26% 57
Work from Home -27 98 £475 +5.56% 56
Midlands -18 64 £469 +1.02% 19
North of England -82 58 £475 +22.42% 27
West Midlands -22 57 £469 +4.40% 15
Yorkshire -38 34 £500 +28.87% 5
South East -55 34 £538 +7.50% 33
North West -69 23 £408 +16.57% 18
Scotland -24 18 £462 -0.65% 8
South West -39 18 £400 -23.81% 11
East of England -18 9 £400 -20.00% 7
East Midlands -6 7 - - 4
Wales -15 4 £750 +100.00% 4
North East -42 1 £400 -38.46% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.03%) Confluence
2 15 (4.11%) SharePoint
3 13 (3.56%) Microsoft Exchange
4 8 (2.19%) SAS
5 4 (1.10%) Adobe Experience Manager
5 4 (1.10%) IIS
6 3 (0.82%) Apache Airflow
6 3 (0.82%) NetWeaver
6 3 (0.82%) Oracle Self-Service HR
7 2 (0.55%) Apache
7 2 (0.55%) Oracle Workflow
7 2 (0.55%) WebSphere
8 1 (0.27%) Exchange Server 2010
8 1 (0.27%) HCL Notes
8 1 (0.27%) IBM HTTP Server
8 1 (0.27%) Smallworld
8 1 (0.27%) WebSphere Application Server
Applications
1 28 (7.67%) Microsoft Office
2 11 (3.01%) Microsoft Excel
3 2 (0.55%) MS Visio
4 1 (0.27%) Chatbot
4 1 (0.27%) Maple
Business Applications
1 16 (4.38%) Remedy ITSM
2 3 (0.82%) SAP S/4HANA
3 2 (0.55%) NetSuite
3 2 (0.55%) Oracle Assets
3 2 (0.55%) Oracle Cash Management
3 2 (0.55%) Oracle Payables
3 2 (0.55%) Oracle Procure-to-Pay
3 2 (0.55%) Oracle Receivables
4 1 (0.27%) iTrent
4 1 (0.27%) Oracle BRM
4 1 (0.27%) Oracle General Ledger
4 1 (0.27%) Primavera
4 1 (0.27%) SAP BRIM
4 1 (0.27%) SAP ERP
4 1 (0.27%) SAP FI
4 1 (0.27%) SAP FI-CA
4 1 (0.27%) SAP FS
4 1 (0.27%) Unit4 Business World
Cloud Services
1 79 (21.64%) Azure
2 51 (13.97%) AWS
3 48 (13.15%) Microsoft 365
4 46 (12.60%) Entra ID
5 26 (7.12%) GitHub
6 23 (6.30%) Azure DevOps
7 20 (5.48%) GitHub Actions
8 17 (4.66%) Amazon CloudWatch
9 16 (4.38%) Power Platform
10 14 (3.84%) Amazon EC2
10 14 (3.84%) Amazon EKS
10 14 (3.84%) Amazon S3
10 14 (3.84%) OneDrive
11 13 (3.56%) Amazon ECS
11 13 (3.56%) Virtual Private Cloud
12 12 (3.29%) AWS Lambda
12 12 (3.29%) Serverless
13 11 (3.01%) AWS CloudFormation
13 11 (3.01%) AWS CodePipeline
14 10 (2.74%) GCP
Communications & Networking
1 44 (12.05%) DNS
2 34 (9.32%) Firewall
3 28 (7.67%) DHCP
4 19 (5.21%) VPN
5 15 (4.11%) Network Security
5 15 (4.11%) Wi-Fi
6 14 (3.84%) SAN
7 12 (3.29%) LAN
8 10 (2.74%) TCP/IP
8 10 (2.74%) WAN
8 10 (2.74%) Wireless
9 8 (2.19%) Kerberos
10 7 (1.92%) NAS
10 7 (1.92%) VLAN
11 6 (1.64%) Cisco IOS
12 4 (1.10%) HTTP
12 4 (1.10%) MPLS
13 3 (0.82%) NGFW
14 2 (0.55%) Internet
14 2 (0.55%) SSL
Database & Business Intelligence
1 16 (4.38%) Power BI
1 16 (4.38%) SQL Server
2 12 (3.29%) Data Warehouse
3 11 (3.01%) MySQL
4 9 (2.47%) Metadata
5 7 (1.92%) Data Lake
5 7 (1.92%) NoSQL
5 7 (1.92%) Pentaho
5 7 (1.92%) Relational Database
6 6 (1.64%) Db2
7 5 (1.37%) Oracle Database
7 5 (1.37%) SAP HANA
8 3 (0.82%) Amazon Redshift
8 3 (0.82%) Oracle BI Publisher
8 3 (0.82%) Oracle Reports
8 3 (0.82%) SQL Server Integration Services
8 3 (0.82%) Tableau
9 2 (0.55%) BusinessObjects
9 2 (0.55%) SQL Server Reporting Services
9 2 (0.55%) Sybase ASE
Development Applications
1 60 (16.44%) JIRA
2 18 (4.93%) Jenkins
3 15 (4.11%) GitLab
4 13 (3.56%) Bitbucket
5 9 (2.47%) Git
6 4 (1.10%) Jaeger
6 4 (1.10%) Maven
7 3 (0.82%) SonarQube
8 1 (0.27%) Artifactory
8 1 (0.27%) Introscope
8 1 (0.27%) MSI
8 1 (0.27%) Sonatype Nexus
General
1 163 (44.66%) Social Skills
2 78 (21.37%) Finance
3 55 (15.07%) Analytical Skills
4 39 (10.68%) Public Sector
5 27 (7.40%) Banking
6 14 (3.84%) Legal
7 12 (3.29%) Documentation Skills
7 12 (3.29%) Influencing Skills
8 11 (3.01%) Organisational Skills
8 11 (3.01%) Telecoms
9 10 (2.74%) Retail
10 9 (2.47%) Law
11 7 (1.92%) Front Office
11 7 (1.92%) Military
12 4 (1.10%) Financial Institution
12 4 (1.10%) Local Government
12 4 (1.10%) Police
13 3 (0.82%) Corporate Banking
13 3 (0.82%) Inclusion and Diversity
13 3 (0.82%) Presentation Skills
Job Titles
1 53 (14.52%) Support Engineer
2 34 (9.32%) Analyst
3 28 (7.67%) Senior
4 25 (6.85%) Architect
4 25 (6.85%) IT Support
4 25 (6.85%) Service Manager
5 23 (6.30%) Incident Manager
5 23 (6.30%) Lead
6 22 (6.03%) Infrastructure Engineer
7 20 (5.48%) IT Engineer
8 18 (4.93%) IT Support Engineer
9 16 (4.38%) Major Incident Manager
10 15 (4.11%) Cloud Engineer
10 15 (4.11%) Consultant
11 12 (3.29%) Administrator
11 12 (3.29%) Developer
11 12 (3.29%) Network Engineer
11 12 (3.29%) Scrum Master
12 11 (3.01%) Support Analyst
13 9 (2.47%) Applications Support
Libraries, Frameworks & Software Standards
1 13 (3.56%) Middleware
2 12 (3.29%) REST
3 9 (2.47%) AWS CDK
3 9 (2.47%) LDAP
3 9 (2.47%) Web Services
4 8 (2.19%) CSS
4 8 (2.19%) XML
5 7 (1.92%) Microsoft Graph
5 7 (1.92%) Software Packaging
6 6 (1.64%) .NET
6 6 (1.64%) OpenTelemetry
6 6 (1.64%) SAP Basis
7 5 (1.37%) Jakarta EE
7 5 (1.37%) SOAP
7 5 (1.37%) Spring
8 4 (1.10%) Ajax
8 4 (1.10%) FIDO
8 4 (1.10%) HTML
8 4 (1.10%) Loki
8 4 (1.10%) Spring MVC
Miscellaneous
1 27 (7.40%) Onboarding
2 23 (6.30%) Product Ownership
3 18 (4.93%) Data Centre
4 16 (4.38%) CMDB
5 14 (3.84%) Distributed Systems
6 13 (3.56%) Data Protection Act
7 12 (3.29%) Analytical Mindset
7 12 (3.29%) Management Information System
7 12 (3.29%) PKI
8 10 (2.74%) Cloud Native
8 10 (2.74%) Mainframe
8 10 (2.74%) Security Posture
9 8 (2.19%) Enterprise Software
9 8 (2.19%) Hybrid Cloud
9 8 (2.19%) Smartphone
10 7 (1.92%) Autonomous Agent
10 7 (1.92%) Private Cloud
10 7 (1.92%) Replication
11 6 (1.64%) Clustering
12 5 (1.37%) Public Cloud
Operating Systems
1 104 (28.49%) Windows
2 53 (14.52%) Linux
3 33 (9.04%) Windows Server
4 20 (5.48%) Unix
5 13 (3.56%) Windows 10
6 12 (3.29%) Red Hat Enterprise Linux
7 10 (2.74%) Android
8 8 (2.19%) Windows Server 2019
8 8 (2.19%) zOS
9 5 (1.37%) Windows 7
10 4 (1.10%) Apple iOS
10 4 (1.10%) Windows Server 2012
11 2 (0.55%) Mac OS
11 2 (0.55%) Windows Server 2016
11 2 (0.55%) Windows XP
12 1 (0.27%) AIX
12 1 (0.27%) Ubuntu
Processes & Methodologies
1 173 (47.40%) ITIL
2 112 (30.68%) ITSM
3 104 (28.49%) Change Management
3 104 (28.49%) Continuous Improvement
4 103 (28.22%) Service Management
5 85 (23.29%) Incident Management
6 82 (22.47%) Agile
6 82 (22.47%) Stakeholder Management
7 70 (19.18%) Root Cause Analysis
8 66 (18.08%) DevOps
8 66 (18.08%) Problem-Solving
8 66 (18.08%) Service Delivery
9 49 (13.42%) CI/CD
10 48 (13.15%) Decision-Making
11 35 (9.59%) Migration
12 33 (9.04%) Runbook
12 33 (9.04%) Stakeholder Engagement
13 32 (8.77%) Customer Service
13 32 (8.77%) Incident Response
13 32 (8.77%) Infrastructure Engineering
Programming Languages
1 44 (12.05%) Python
2 43 (11.78%) SQL
3 38 (10.41%) PowerShell
4 29 (7.95%) Java
5 24 (6.58%) Bash
6 14 (3.84%) JavaScript
7 13 (3.56%) C#
8 6 (1.64%) PL/SQL
8 6 (1.64%) T-SQL
9 5 (1.37%) JCL
10 4 (1.10%) Go
11 2 (0.55%) Bicep
11 2 (0.55%) Perl
11 2 (0.55%) PHP
11 2 (0.55%) REXX
11 2 (0.55%) Shell Script
11 2 (0.55%) VBScript
12 1 (0.27%) Jython
12 1 (0.27%) Korn
12 1 (0.27%) Magik
Qualifications
1 122 (33.42%) Security Cleared
2 91 (24.93%) SC Cleared
3 35 (9.59%) Degree
4 32 (8.77%) DV Cleared
5 14 (3.84%) ITIL Certification
6 12 (3.29%) BPSS Clearance
7 11 (3.01%) SAFe Agilist
8 9 (2.47%) AWS Certified Cloud Practitioner
9 8 (2.19%) Cisco Certification
9 8 (2.19%) Computer Science Degree
10 7 (1.92%) CCNA
10 7 (1.92%) ITIL Foundation Certificate
10 7 (1.92%) Microsoft Certification
11 6 (1.64%) CISSP
11 6 (1.64%) MCSE
11 6 (1.64%) PMI Certification
12 5 (1.37%) PMP
12 5 (1.37%) VMware Certified Professional (VCP)
13 4 (1.10%) Master's Degree
13 4 (1.10%) RHCA
Quality Assurance & Compliance
1 57 (15.62%) SLA
2 14 (3.84%) ISO/IEC 27001
3 13 (3.56%) Data Quality
4 8 (2.19%) PCI DSS
5 7 (1.92%) Cyber Essentials
5 7 (1.92%) GDPR
5 7 (1.92%) NIST
6 5 (1.37%) GRC
7 4 (1.10%) QA
8 3 (0.82%) Actionable Recommendations
8 3 (0.82%) COBIT
9 2 (0.55%) ISO/IEC 20000
9 2 (0.55%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.27%) Accessibility
10 1 (0.27%) Disclosure Scotland
10 1 (0.27%) ISO 22301
10 1 (0.27%) ISO 9001
10 1 (0.27%) NCSC
10 1 (0.27%) Sarbanes-Oxley
10 1 (0.27%) WCAG
System Software
1 71 (19.45%) Active Directory
2 26 (7.12%) VMware Infrastructure
3 21 (5.75%) Docker
4 17 (4.66%) NFS
5 11 (3.01%) Hyper-V
5 11 (3.01%) VMware ESXi
6 6 (1.64%) vSphere
7 5 (1.37%) Time Sharing Option
8 4 (1.10%) Virtual Machines
9 3 (0.82%) Firmware
9 3 (0.82%) VMware NSX
10 2 (0.55%) Oracle RAC
10 2 (0.55%) UAG
10 2 (0.55%) Virtual Desktop
10 2 (0.55%) VMware Workstation
10 2 (0.55%) XenApp
10 2 (0.55%) XenDesktop
11 1 (0.27%) ACF2
11 1 (0.27%) Active Directory Lightweight Directory Services
11 1 (0.27%) BitLocker
Systems Management
1 24 (6.58%) Terraform
2 21 (5.75%) Microsoft Intune
3 19 (5.21%) Kubernetes
3 19 (5.21%) SCCM
4 14 (3.84%) Ansible
5 11 (3.01%) vCenter Server
6 8 (2.19%) Grafana
7 7 (1.92%) SCOM
8 6 (1.64%) Prometheus
8 6 (1.64%) Red Hat Satellite
9 5 (1.37%) Cisco Prime
9 5 (1.37%) Podman
9 5 (1.37%) Tivoli Storage Manager
10 4 (1.10%) CA Single Sign-On
10 4 (1.10%) Istio
11 3 (0.82%) Rancher
12 2 (0.55%) Active Directory Federation Services
12 2 (0.55%) Avamar
12 2 (0.55%) CASB
12 2 (0.55%) Single Sign-On
Vendors
1 85 (23.29%) ServiceNow
2 69 (18.90%) Microsoft
3 36 (9.86%) VMware
4 25 (6.85%) Cisco
5 24 (6.58%) Oracle
6 21 (5.75%) Remedy
7 14 (3.84%) Broadcom
8 11 (3.01%) IBM
8 11 (3.01%) SAP
8 11 (3.01%) Splunk
9 10 (2.74%) HP
9 10 (2.74%) Salesforce
10 9 (2.47%) Red Hat
10 9 (2.47%) SolarWinds
11 8 (2.19%) Citrix
11 8 (2.19%) Denodo
11 8 (2.19%) Dynatrace
12 7 (1.92%) Brocade
12 7 (1.92%) Dell
12 7 (1.92%) Sybase