Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 7 February 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Feb 2026
Same period 2025 Same period 2024
Rank 328 270 257
Rank change year-on-year -58 -13 -6
Contract jobs citing Problem Management 285 280 425
As % of all contract jobs in the UK 0.73% 0.90% 0.94%
As % of the Processes & Methodologies category 0.84% 1.01% 1.08%
Number of daily rates quoted 185 161 237
10th Percentile £263 £250 £292
25th Percentile £350 £413 £368
Median daily rate (50th Percentile) £475 £470 £465
Median % change year-on-year +1.06% +1.08% +0.53%
75th Percentile £565 £585 £575
90th Percentile £638 £650 £625
UK excluding London median daily rate £463 £450 £450
% change year-on-year +2.78% - +0.56%
Number of hourly rates quoted 21 9 62
10th Percentile £15.50 £35.25 £13.30
25th Percentile £16.40 £55.87 -
Median hourly rate £20.79 £56.75 £14.16
Median % change year-on-year -63.36% +300.74% -27.38%
75th Percentile £26.11 £68.75 £25.00
90th Percentile £26.57 £70.00 £26.66
UK excluding London median hourly rate £20.00 £60.87 £14.16
% change year-on-year -67.14% +329.89% -22.92%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 33,986 27,793 39,321
As % of all contract IT jobs advertised in the UK 87.08% 89.38% 87.05%
Number of daily rates quoted 21,549 16,924 25,862
10th Percentile £306 £306 £300
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £716 £738 £738
UK excluding London median daily rate £477 £496 £500
% change year-on-year -3.88% -0.80% -
Number of hourly rates quoted 2,070 859 2,130
10th Percentile £14.50 £15.62 £13.29
25th Percentile £17.69 £21.00 £16.35
Median hourly rate £25.15 £32.50 £35.00
Median % change year-on-year -22.62% -7.14% +7.69%
75th Percentile £58.75 £63.50 £61.13
90th Percentile £70.00 £75.00 £73.75
UK excluding London median hourly rate £25.15 £31.51 £35.00
% change year-on-year -20.20% -9.97% +11.43%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 7 February 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 7 February 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 7 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -69 243 £475 +0.53% 99
UK excluding London -55 180 £463 +2.78% 95
Work from Home +20 94 £450 - 40
London -49 76 £488 -2.50% 18
North of England -63 52 £463 +2.78% 18
South East -6 42 £350 -18.98% 25
Midlands -24 39 £356 +65.70% 26
South West -12 32 £575 +4.55% 16
West Midlands -26 31 £325 +51.16% 18
North West -42 27 £342 -24.11% 8
Yorkshire -39 25 £550 +22.22% 8
Scotland +6 12 £500 +8.40% 5
East Midlands - 8 £413 - 8
Northern Ireland - 7 £375 -
East of England -44 4 £275 -38.89% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (12.63%) SharePoint
2 21 (7.37%) Microsoft Exchange
3 20 (7.02%) Confluence
4 15 (5.26%) Skype for Business
5 7 (2.46%) Exchange Server 2013
5 7 (2.46%) Mattermost
6 6 (2.11%) SAS
7 4 (1.40%) Apache
8 2 (0.70%) ArcGIS
8 2 (0.70%) Oracle Spatial
9 1 (0.35%) CICS
9 1 (0.35%) CMS
9 1 (0.35%) Headless CMS
9 1 (0.35%) IIS
9 1 (0.35%) iPlanet
9 1 (0.35%) JBoss
9 1 (0.35%) Oracle Self-Service HR
9 1 (0.35%) Oracle Workflow
9 1 (0.35%) WebSphere
9 1 (0.35%) WebSphere Application Server
Applications
1 31 (10.88%) Microsoft Office
2 10 (3.51%) Microsoft Excel
3 9 (3.16%) Microsoft PowerPoint
3 9 (3.16%) MS Visio
4 1 (0.35%) AutoCAD
Business Applications
1 20 (7.02%) Remedy ITSM
2 3 (1.05%) assyst
2 3 (1.05%) ResourceLink
3 2 (0.70%) Oracle Cash Management
3 2 (0.70%) Oracle Payables
3 2 (0.70%) Oracle Receivables
3 2 (0.70%) SAP S/4HANA
4 1 (0.35%) Dynamics CRM
4 1 (0.35%) ION MarketView
4 1 (0.35%) Oracle Assets
4 1 (0.35%) Oracle General Ledger
4 1 (0.35%) Oracle Procure-to-Pay
4 1 (0.35%) SAP ERP
4 1 (0.35%) Veritas eDiscovery
Cloud Services
1 59 (20.70%) Azure
2 56 (19.65%) Microsoft 365
3 29 (10.18%) Entra ID
3 29 (10.18%) OneDrive
4 21 (7.37%) AWS
5 14 (4.91%) Microsoft Copilot
6 13 (4.56%) Power Platform
7 12 (4.21%) GCP
8 10 (3.51%) Azure DevOps
8 10 (3.51%) Datadog
9 9 (3.16%) SaaS
10 8 (2.81%) GitHub
11 6 (2.11%) Azure Functions
11 6 (2.11%) Power Automate
11 6 (2.11%) Serverless
12 5 (1.75%) PaaS
13 4 (1.40%) AWS CloudFormation
13 4 (1.40%) Azure AKS
13 4 (1.40%) GitHub Actions
14 3 (1.05%) Azure Monitor
Communications & Networking
1 22 (7.72%) DNS
2 18 (6.32%) Skype
3 16 (5.61%) Firewall
4 15 (5.26%) VPN
5 14 (4.91%) TCP/IP
6 9 (3.16%) DHCP
7 8 (2.81%) Network Security
7 8 (2.81%) Unified Communications
7 8 (2.81%) WAN
8 7 (2.46%) SAN
9 6 (2.11%) Internet
9 6 (2.11%) LAN
9 6 (2.11%) NetScaler
9 6 (2.11%) SD-WAN
10 5 (1.75%) Broadband
10 5 (1.75%) Wi-Fi
11 4 (1.40%) Cisco Nexus
11 4 (1.40%) MPLS
11 4 (1.40%) Wireless
12 3 (1.05%) Cisco IOS
Database & Business Intelligence
1 12 (4.21%) PostgreSQL
2 10 (3.51%) Data Warehouse
3 9 (3.16%) Metadata
3 9 (3.16%) Metadata Repository
4 6 (2.11%) Power BI
5 4 (1.40%) MongoDB
5 4 (1.40%) Oracle Database
6 3 (1.05%) Oracle Reports
6 3 (1.05%) Relational Database
7 2 (0.70%) Azure SQL Database
7 2 (0.70%) Oracle BI Publisher
7 2 (0.70%) Oracle ODI
7 2 (0.70%) SAS Enterprise Guide
7 2 (0.70%) SQL Server
7 2 (0.70%) SQL Server Integration Services
8 1 (0.35%) Amazon RDS
8 1 (0.35%) BusinessObjects
8 1 (0.35%) Oracle Discoverer
8 1 (0.35%) Spotfire
8 1 (0.35%) SQL Server Reporting Services
Development Applications
1 31 (10.88%) JIRA
2 13 (4.56%) Git
3 6 (2.11%) Jenkins
4 5 (1.75%) GitLab
5 4 (1.40%) Liquibase
6 3 (1.05%) CircleCI
6 3 (1.05%) JUnit
6 3 (1.05%) Mockito
7 2 (0.70%) MSI
8 1 (0.35%) Bitbucket Server
8 1 (0.35%) CA Release Automation
8 1 (0.35%) Cypress.io
8 1 (0.35%) Sonatype Nexus
General
1 102 (35.79%) Social Skills
2 74 (25.96%) Finance
3 46 (16.14%) Analytical Skills
4 29 (10.18%) Public Sector
5 25 (8.77%) Banking
6 14 (4.91%) Documentation Skills
7 12 (4.21%) Manufacturing
8 11 (3.86%) Law
9 10 (3.51%) Telecoms
10 9 (3.16%) Legal
10 9 (3.16%) Retail
11 8 (2.81%) Organisational Skills
12 5 (1.75%) Military
13 4 (1.40%) Financial Institution
13 4 (1.40%) Marketing
14 3 (1.05%) Electronics
14 3 (1.05%) Local Government
15 2 (0.70%) General Ledger
15 2 (0.70%) Investment Banking
15 2 (0.70%) Publishing
Job Titles
1 68 (23.86%) Analyst
2 41 (14.39%) Support Analyst
3 31 (10.88%) Service Manager
4 26 (9.12%) IT Support
5 20 (7.02%) Lead
6 19 (6.67%) Architect
7 17 (5.96%) Consultant
7 17 (5.96%) Operations Analyst
8 16 (5.61%) Operational Support Analyst
8 16 (5.61%) Operations Support Analyst
8 16 (5.61%) Senior
9 14 (4.91%) IT Analyst
9 14 (4.91%) Service Analyst
10 13 (4.56%) IT Support Analyst
11 12 (4.21%) Support Engineer
12 10 (3.51%) Developer
12 10 (3.51%) Service Desk Analyst
13 9 (3.16%) Data Architect
13 9 (3.16%) Incident Manager
13 9 (3.16%) Support Technician
Libraries, Frameworks & Software Standards
1 13 (4.56%) REST
2 11 (3.86%) Microsoft Graph
3 8 (2.81%) Middleware
4 7 (2.46%) Kafka
5 4 (1.40%) .NET
5 4 (1.40%) Oracle Fusion
6 3 (1.05%) ActiveMQ
6 3 (1.05%) ARM Templates
6 3 (1.05%) RESTful
6 3 (1.05%) WireMock
7 2 (0.70%) ADO
7 2 (0.70%) LDAP
7 2 (0.70%) SAML
7 2 (0.70%) Spring
7 2 (0.70%) Spring Boot
7 2 (0.70%) Web Services
7 2 (0.70%) XMPP
8 1 (0.35%) CSS
8 1 (0.35%) SOAP
8 1 (0.35%) XML
Miscellaneous
1 16 (5.61%) Enterprise Software
1 16 (5.61%) Management Information System
2 15 (5.26%) CMDB
3 11 (3.86%) Cloud Native
3 11 (3.86%) Onboarding
4 10 (3.51%) Video Conferencing
5 8 (2.81%) Data Centre
6 6 (2.11%) Analytical Mindset
6 6 (2.11%) Self-Motivation
7 5 (1.75%) Low-Code
7 5 (1.75%) PKI
7 5 (1.75%) Team-Oriented Environment
8 4 (1.40%) Driving Licence
8 4 (1.40%) Hybrid Cloud
8 4 (1.40%) Security Posture
9 3 (1.05%) Product Ownership
9 3 (1.05%) Tandem
9 3 (1.05%) Virtual Team
10 2 (0.70%) BYOD
10 2 (0.70%) Mainframe
Operating Systems
1 56 (19.65%) Windows
2 35 (12.28%) Linux
3 15 (5.26%) Windows 10
4 12 (4.21%) Unix
4 12 (4.21%) Windows Server
5 9 (3.16%) Red Hat Enterprise Linux
6 8 (2.81%) Android
6 8 (2.81%) Ubuntu
7 5 (1.75%) Apple iOS
8 3 (1.05%) CentOS
8 3 (1.05%) Windows Server 2012
9 2 (0.70%) Debian
9 2 (0.70%) VMS
9 2 (0.70%) zOS
10 1 (0.35%) Windows 7
10 1 (0.35%) Windows XP
Processes & Methodologies
1 162 (56.84%) ITIL
2 82 (28.77%) ITSM
2 82 (28.77%) Service Management
3 80 (28.07%) Change Management
4 70 (24.56%) Problem-Solving
5 67 (23.51%) Root Cause Analysis
6 61 (21.40%) Incident Management
7 49 (17.19%) Service Delivery
8 44 (15.44%) DevOps
8 44 (15.44%) Stakeholder Management
9 40 (14.04%) Agile
10 38 (13.33%) Continuous Improvement
11 35 (12.28%) Observability
12 29 (10.18%) Information Security
13 28 (9.82%) Customer Service
13 28 (9.82%) Mentoring
14 26 (9.12%) Cybersecurity
15 24 (8.42%) CI/CD
16 23 (8.07%) Disaster Recovery
16 23 (8.07%) Project Management
Programming Languages
1 63 (22.11%) PowerShell
2 38 (13.33%) SQL
3 21 (7.37%) Python
4 13 (4.56%) Bash
4 13 (4.56%) Java
5 8 (2.81%) Shell Script
6 4 (1.40%) C#
7 3 (1.05%) Go
7 3 (1.05%) JavaScript
7 3 (1.05%) PL/SQL
8 1 (0.35%) CLIST
8 1 (0.35%) Groovy
8 1 (0.35%) JCL
8 1 (0.35%) Kusto Query Language
8 1 (0.35%) REXX
8 1 (0.35%) TypeScript
8 1 (0.35%) VBA
Qualifications
1 93 (32.63%) Security Cleared
2 72 (25.26%) SC Cleared
3 41 (14.39%) Degree
4 20 (7.02%) ITIL Certification
5 13 (4.56%) DV Cleared
6 12 (4.21%) Microsoft Certification
7 8 (2.81%) A+ Certification
8 7 (2.46%) Computer Science Degree
8 7 (2.46%) ITIL Foundation Certificate
9 5 (1.75%) Azure Certification
9 5 (1.75%) BPSS Clearance
9 5 (1.75%) MCDST
9 5 (1.75%) Microsoft Certified Professional
10 4 (1.40%) MCSE
10 4 (1.40%) PMP
11 3 (1.05%) AWS Certification
12 2 (0.70%) CCNP
12 2 (0.70%) Cisco Certification
12 2 (0.70%) PMI Certification
13 1 (0.35%) CCNA
Quality Assurance & Compliance
1 27 (9.47%) SLA
2 7 (2.46%) QA
3 6 (2.11%) GDPR
4 5 (1.75%) ISO/IEC 27001
5 4 (1.40%) Data Quality
6 3 (1.05%) GRC
6 3 (1.05%) Sarbanes-Oxley
7 2 (0.70%) Accessibility
7 2 (0.70%) ISO 22301
8 1 (0.35%) Cyber Essentials
8 1 (0.35%) HMG Security Policy Framework
8 1 (0.35%) NIST
System Software
1 72 (25.26%) Active Directory
2 18 (6.32%) Docker
3 5 (1.75%) Virtual Desktop
4 2 (0.70%) VMware Infrastructure
5 1 (0.35%) Time Sharing Option
5 1 (0.35%) Tivoli Directory Server
5 1 (0.35%) XenApp
5 1 (0.35%) XenDesktop
Systems Management
1 26 (9.12%) SCCM
2 25 (8.77%) Microsoft Intune
3 19 (6.67%) Kubernetes
4 15 (5.26%) HP SiteScope
4 15 (5.26%) SCOM
5 14 (4.91%) Grafana
6 10 (3.51%) Terraform
7 9 (3.16%) Prometheus
8 8 (2.81%) Ansible
9 5 (1.75%) EMC NetWorker
9 5 (1.75%) EMC VPLEX
10 4 (1.40%) Active Directory Federation Services
10 4 (1.40%) Cisco Prime
11 3 (1.05%) Single Sign-On
11 3 (1.05%) WSUS
12 2 (0.70%) CA Single Sign-On
13 1 (0.35%) CA Endevor
13 1 (0.35%) CA Wily
13 1 (0.35%) OMEGAMON
13 1 (0.35%) Puppet
Vendors
1 100 (35.09%) Microsoft
2 35 (12.28%) ServiceNow
3 29 (10.18%) Remedy
3 29 (10.18%) Splunk
4 26 (9.12%) Cisco
5 18 (6.32%) Oracle
6 16 (5.61%) Red Hat
7 11 (3.86%) AppDynamics
7 11 (3.86%) Dell
8 9 (3.16%) VMware
9 8 (2.81%) Atlassian
10 7 (2.46%) BMC
10 7 (2.46%) Dynatrace
11 6 (2.11%) Citrix
11 6 (2.11%) NVIDIA
11 6 (2.11%) SAP
12 5 (1.75%) EMC
12 5 (1.75%) IBM
12 5 (1.75%) Isilon
12 5 (1.75%) Mitel