Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 27 May 2026, with comparisons to the same periods in the previous two years.

6 months to
27 May 2026
Same period 2025 Same period 2024
Rank 334 246 253
Rank change year-on-year -88 +7 +12
Contract jobs citing Problem Management 322 309 395
As % of all contract jobs in the UK 0.66% 1.08% 0.93%
As % of the Processes & Methodologies category 0.78% 1.19% 1.08%
Number of daily rates quoted 205 191 230
10th Percentile £305 £305 £300
25th Percentile £404 £375 £400
Median daily rate (50th Percentile) £475 £450 £465
Median % change year-on-year +5.56% -3.22% -7.01%
75th Percentile £575 £538 £500
90th Percentile £664 £600 £600
UK excluding London median daily rate £463 £450 £475
% change year-on-year +2.78% -5.26% +1.06%
Number of hourly rates quoted 16 11 41
10th Percentile - £16.84 £13.29
25th Percentile £18.75 £17.31 £14.16
Median hourly rate £27.58 £24.00 £22.50
Median % change year-on-year +14.90% +6.67% +64.71%
75th Percentile £58.58 £45.25 £25.00
90th Percentile £67.84 £47.50 £26.66
UK excluding London median hourly rate £59.32 £24.00 £22.50
% change year-on-year +147.16% +6.67% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 41,181 26,010 36,599
As % of all contract IT jobs advertised in the UK 84.50% 91.03% 85.78%
Number of daily rates quoted 25,765 16,696 23,578
10th Percentile £325 £303 £300
25th Percentile £413 £409 £413
Median daily rate (50th Percentile) £512 £513 £525
Median % change year-on-year -0.14% -2.38% -4.55%
75th Percentile £613 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,462 1,066 2,486
10th Percentile £14.68 £14.20 £12.75
25th Percentile £19.73 £17.92 £16.00
Median hourly rate £41.94 £27.45 £36.02
Median % change year-on-year +52.79% -23.80% -2.64%
75th Percentile £67.50 £57.50 £60.00
90th Percentile £80.05 £75.00 £72.50
UK excluding London median hourly rate £42.69 £25.15 £37.75
% change year-on-year +69.72% -33.38% +7.86%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 27 May 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 27 May 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 27 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -88 292 £475 +5.56% 83
UK excluding London -104 186 £463 +2.78% 68
London -40 114 £500 +5.26% 26
Work from Home -28 98 £490 +13.90% 38
Midlands -38 58 £463 -5.03% 14
West Midlands -31 56 £463 -5.03% 10
North of England -80 55 £470 +25.33% 19
Yorkshire -38 35 £500 +33.33% 12
South West -29 30 £463 -5.13% 5
South East -43 30 £402 -10.67% 17
North West -64 19 £401 +0.12% 6
Scotland -16 17 £513 +13.89% 2
East of England -45 4 £400 -12.71% 8
Wales -17 3 £750 +106.90% 4
East Midlands - 2 £294 - 4
North East -24 1 £400 -4.99% 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (5.90%) SharePoint
2 15 (4.66%) Confluence
3 11 (3.42%) SAS
4 7 (2.17%) Microsoft Exchange
5 4 (1.24%) Adobe Experience Manager
5 4 (1.24%) Apache
5 4 (1.24%) IIS
5 4 (1.24%) Oracle Self-Service HR
6 3 (0.93%) Oracle Workflow
7 2 (0.62%) ArcGIS
7 2 (0.62%) NetWeaver
7 2 (0.62%) Oracle Spatial
8 1 (0.31%) CMS
8 1 (0.31%) Headless CMS
8 1 (0.31%) IBM HTTP Server
8 1 (0.31%) WebSphere
8 1 (0.31%) WebSphere Application Server
Applications
1 10 (3.11%) Microsoft Office
2 4 (1.24%) Microsoft Excel
3 1 (0.31%) AutoCAD
3 1 (0.31%) MS Visio
Business Applications
1 14 (4.35%) Remedy ITSM
2 4 (1.24%) SAP S/4HANA
3 3 (0.93%) Oracle Assets
3 3 (0.93%) Oracle Cash Management
3 3 (0.93%) Oracle Payables
3 3 (0.93%) Oracle Procure-to-Pay
3 3 (0.93%) Oracle Receivables
4 2 (0.62%) NetSuite
5 1 (0.31%) iTrent
5 1 (0.31%) Oracle General Ledger
5 1 (0.31%) Primavera
5 1 (0.31%) SAP ERP
5 1 (0.31%) Veritas eDiscovery
Cloud Services
1 69 (21.43%) Azure
2 45 (13.98%) Entra ID
3 43 (13.35%) AWS
4 35 (10.87%) Microsoft 365
5 26 (8.07%) GitHub
6 21 (6.52%) Azure DevOps
7 18 (5.59%) GitHub Actions
8 16 (4.97%) GCP
9 15 (4.66%) Microsoft Copilot
10 14 (4.35%) Amazon CloudWatch
10 14 (4.35%) OneDrive
11 12 (3.73%) Power Platform
11 12 (3.73%) Serverless
12 11 (3.42%) AWS CloudFormation
12 11 (3.42%) Virtual Private Cloud
13 10 (3.11%) Amazon EC2
13 10 (3.11%) Amazon EKS
13 10 (3.11%) Amazon S3
13 10 (3.11%) AWS CodePipeline
13 10 (3.11%) AWS Lambda
Communications & Networking
1 30 (9.32%) Firewall
2 23 (7.14%) DNS
3 14 (4.35%) DHCP
4 13 (4.04%) VPN
5 11 (3.42%) Network Security
5 11 (3.42%) TCP/IP
5 11 (3.42%) WAN
6 10 (3.11%) LAN
7 9 (2.80%) SAN
8 8 (2.48%) MPLS
8 8 (2.48%) SD-WAN
9 6 (1.86%) Cisco Nexus
9 6 (1.86%) Wi-Fi
9 6 (1.86%) Wireless
10 5 (1.55%) VLAN
11 3 (0.93%) Broadband
11 3 (0.93%) Internet
11 3 (0.93%) NAS
11 3 (0.93%) NetScaler
12 2 (0.62%) Cisco IOS
Database & Business Intelligence
1 12 (3.73%) Power BI
2 10 (3.11%) Data Warehouse
3 9 (2.80%) PostgreSQL
4 8 (2.48%) Metadata
4 8 (2.48%) Oracle Database
5 7 (2.17%) MySQL
5 7 (2.17%) SQL Server
6 6 (1.86%) Relational Database
7 5 (1.55%) Metadata Repository
7 5 (1.55%) SAP HANA
8 4 (1.24%) MongoDB
8 4 (1.24%) SQL Server Integration Services
9 3 (0.93%) Data Lake
9 3 (0.93%) NoSQL
9 3 (0.93%) Oracle BI Publisher
9 3 (0.93%) Oracle Reports
9 3 (0.93%) Pentaho
9 3 (0.93%) Tableau
10 2 (0.62%) MaxDB
10 2 (0.62%) Sybase ASE
Development Applications
1 59 (18.32%) JIRA
2 18 (5.59%) Jenkins
3 16 (4.97%) Git
3 16 (4.97%) GitLab
4 11 (3.42%) Bitbucket
5 4 (1.24%) Jaeger
5 4 (1.24%) Maven
6 3 (0.93%) CircleCI
7 1 (0.31%) Artifactory
7 1 (0.31%) Cypress.io
7 1 (0.31%) Introscope
7 1 (0.31%) MSI
General
1 120 (37.27%) Social Skills
2 80 (24.84%) Finance
3 43 (13.35%) Analytical Skills
4 41 (12.73%) Public Sector
5 30 (9.32%) Banking
6 19 (5.90%) Legal
7 16 (4.97%) Law
8 11 (3.42%) Documentation Skills
9 10 (3.11%) Retail
10 6 (1.86%) Military
10 6 (1.86%) Organisational Skills
11 5 (1.55%) Telecoms
12 4 (1.24%) Financial Institution
12 4 (1.24%) Influencing Skills
12 4 (1.24%) Police
13 3 (0.93%) General Ledger
13 3 (0.93%) Local Government
14 2 (0.62%) Corporate Banking
14 2 (0.62%) Front Office
15 1 (0.31%) Back Office
Job Titles
1 38 (11.80%) Service Manager
2 28 (8.70%) Analyst
3 27 (8.39%) Support Engineer
4 25 (7.76%) Architect
5 24 (7.45%) Senior
6 19 (5.90%) IT Support
7 17 (5.28%) Incident Manager
8 16 (4.97%) Administrator
8 16 (4.97%) Lead
9 15 (4.66%) Consultant
10 14 (4.35%) IT Engineer
10 14 (4.35%) IT Support Engineer
11 13 (4.04%) Infrastructure Engineer
12 12 (3.73%) Delivery Manager
12 12 (3.73%) Developer
12 12 (3.73%) Network Engineer
13 11 (3.42%) Scrum Master
14 9 (2.80%) Solutions Architect
15 8 (2.48%) 2nd Line Support
15 8 (2.48%) Service Analyst
Libraries, Frameworks & Software Standards
1 14 (4.35%) Microsoft Graph
1 14 (4.35%) Middleware
2 8 (2.48%) AWS CDK
2 8 (2.48%) REST
3 7 (2.17%) .NET
3 7 (2.17%) Spring
4 5 (1.55%) SAP Basis
5 4 (1.24%) AngularJS
5 4 (1.24%) Bootstrap
5 4 (1.24%) CSS
5 4 (1.24%) J2EE
5 4 (1.24%) jQuery
5 4 (1.24%) Kafka
5 4 (1.24%) Loki
5 4 (1.24%) OpenTelemetry
5 4 (1.24%) Oracle Fusion
5 4 (1.24%) Sass
5 4 (1.24%) Spring MVC
5 4 (1.24%) Web Services
6 3 (0.93%) XML
Miscellaneous
1 18 (5.59%) Product Ownership
2 17 (5.28%) CMDB
3 16 (4.97%) Onboarding
4 15 (4.66%) Data Centre
5 13 (4.04%) Cloud Native
6 11 (3.42%) Management Information System
6 11 (3.42%) Security Posture
7 10 (3.11%) Enterprise Software
8 8 (2.48%) Analytical Mindset
8 8 (2.48%) Data Protection Act
8 8 (2.48%) Hybrid Cloud
9 7 (2.17%) Clustering
9 7 (2.17%) Private Cloud
10 6 (1.86%) Distributed Systems
10 6 (1.86%) Mainframe
10 6 (1.86%) PKI
10 6 (1.86%) Replication
11 4 (1.24%) Distributed Computing
11 4 (1.24%) Self-Motivation
12 3 (0.93%) Autonomous Agent
Operating Systems
1 64 (19.88%) Windows
2 58 (18.01%) Linux
3 22 (6.83%) Windows Server
4 21 (6.52%) Unix
5 12 (3.73%) Red Hat Enterprise Linux
6 9 (2.80%) Ubuntu
6 9 (2.80%) zOS
7 5 (1.55%) Windows 10
8 4 (1.24%) Windows Server 2012
9 3 (0.93%) Android
9 3 (0.93%) Windows Server 2019
10 2 (0.62%) Debian
10 2 (0.62%) Windows Server 2016
11 1 (0.31%) AIX
11 1 (0.31%) Apple iOS
11 1 (0.31%) Windows 7
11 1 (0.31%) Windows XP
Processes & Methodologies
1 153 (47.52%) ITIL
2 96 (29.81%) Change Management
3 85 (26.40%) Service Management
4 82 (25.47%) ITSM
5 80 (24.84%) Root Cause Analysis
6 79 (24.53%) Continuous Improvement
7 68 (21.12%) Incident Management
8 65 (20.19%) DevOps
9 64 (19.88%) Agile
10 57 (17.70%) Stakeholder Management
11 55 (17.08%) Problem-Solving
12 54 (16.77%) Service Delivery
13 52 (16.15%) CI/CD
14 40 (12.42%) Observability
15 36 (11.18%) Decision-Making
16 34 (10.56%) Incident Response
17 31 (9.63%) Infrastructure as Code
18 26 (8.07%) Stakeholder Engagement
19 24 (7.45%) Scrum
20 22 (6.83%) Data Modelling
Programming Languages
1 43 (13.35%) PowerShell
2 37 (11.49%) SQL
3 31 (9.63%) Python
4 25 (7.76%) Bash
5 19 (5.90%) Java
6 13 (4.04%) C#
7 8 (2.48%) PL/SQL
7 8 (2.48%) Shell Script
8 7 (2.17%) Go
8 7 (2.17%) JavaScript
9 4 (1.24%) JCL
10 2 (0.62%) Perl
10 2 (0.62%) PHP
10 2 (0.62%) TypeScript
11 1 (0.31%) Jython
11 1 (0.31%) Korn
11 1 (0.31%) Kusto Query Language
11 1 (0.31%) REXX
11 1 (0.31%) T-SQL
Qualifications
1 125 (38.82%) Security Cleared
2 100 (31.06%) SC Cleared
3 36 (11.18%) DV Cleared
4 21 (6.52%) Degree
5 10 (3.11%) ITIL Certification
5 10 (3.11%) SAFe Agilist
6 8 (2.48%) AWS Certified Cloud Practitioner
7 7 (2.17%) BPSS Clearance
7 7 (2.17%) Cisco Certification
8 6 (1.86%) CCNA
8 6 (1.86%) Master's Degree
9 5 (1.55%) Microsoft Certification
10 4 (1.24%) CCNP
10 4 (1.24%) ITIL Foundation Certificate
10 4 (1.24%) MCSE
10 4 (1.24%) PMI Certification
11 3 (0.93%) Azure Certification
11 3 (0.93%) PMP
11 3 (0.93%) RHCA
11 3 (0.93%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 47 (14.60%) SLA
2 13 (4.04%) ISO/IEC 27001
3 9 (2.80%) GDPR
4 8 (2.48%) Data Quality
4 8 (2.48%) PCI DSS
5 6 (1.86%) Cyber Essentials
5 6 (1.86%) GRC
5 6 (1.86%) NIST
6 4 (1.24%) Sarbanes-Oxley
7 2 (0.62%) Actionable Recommendations
7 2 (0.62%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.31%) COBIT
8 1 (0.31%) Disclosure Scotland
8 1 (0.31%) ISO 22301
8 1 (0.31%) ISO/IEC 20000
8 1 (0.31%) QA
8 1 (0.31%) SOC 2
System Software
1 46 (14.29%) Active Directory
2 28 (8.70%) Docker
3 15 (4.66%) VMware Infrastructure
4 10 (3.11%) NFS
5 8 (2.48%) Hyper-V
6 4 (1.24%) Time Sharing Option
7 3 (0.93%) Virtual Machines
8 2 (0.62%) Firmware
8 2 (0.62%) Oracle RAC
8 2 (0.62%) Virtual Desktop
8 2 (0.62%) VMware Workstation
8 2 (0.62%) XenApp
8 2 (0.62%) XenDesktop
9 1 (0.31%) VMware ESXi
Systems Management
1 24 (7.45%) Kubernetes
1 24 (7.45%) Terraform
2 22 (6.83%) Grafana
3 16 (4.97%) Ansible
4 15 (4.66%) Prometheus
5 13 (4.04%) SCCM
6 10 (3.11%) Microsoft Intune
7 9 (2.80%) Cisco Prime
8 4 (1.24%) Istio
8 4 (1.24%) Podman
8 4 (1.24%) Red Hat Satellite
8 4 (1.24%) Tivoli Storage Manager
9 3 (0.93%) Active Directory Federation Services
9 3 (0.93%) Rancher
9 3 (0.93%) Single Sign-On
10 2 (0.62%) AirWatch
10 2 (0.62%) Avamar
10 2 (0.62%) CASB
10 2 (0.62%) Failover Clustering
10 2 (0.62%) PaperCut
Vendors
1 69 (21.43%) ServiceNow
2 51 (15.84%) Microsoft
3 30 (9.32%) Oracle
4 21 (6.52%) Cisco
5 20 (6.21%) VMware
6 19 (5.90%) Remedy
6 19 (5.90%) Splunk
7 14 (4.35%) Red Hat
8 11 (3.42%) Dynatrace
9 10 (3.11%) AppDynamics
9 10 (3.11%) Dell
9 10 (3.11%) SAP
10 8 (2.48%) Broadcom
10 8 (2.48%) IBM
11 7 (2.17%) Aruba
11 7 (2.17%) BMC
11 7 (2.17%) Citrix
11 7 (2.17%) Denodo
11 7 (2.17%) Fortinet
11 7 (2.17%) SolarWinds