Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 19 April 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Apr 2026
Same period 2025 Same period 2024
Rank 333 240 243
Rank change year-on-year -93 +3 +3
Contract jobs citing Problem Management 311 323 422
As % of all contract jobs in the UK 0.67% 1.10% 0.97%
As % of the Processes & Methodologies category 0.79% 1.21% 1.12%
Number of daily rates quoted 213 202 242
10th Percentile £306 £301 £301
25th Percentile £404 £376 £400
Median daily rate (50th Percentile) £490 £450 £468
Median % change year-on-year +8.89% -3.95% -1.37%
75th Percentile £588 £538 £530
90th Percentile £674 £600 £600
UK excluding London median daily rate £484 £432 £475
% change year-on-year +11.92% -9.05% +5.56%
Number of hourly rates quoted 16 10 52
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £32.50 £14.16
Median hourly rate £20.79 £42.80 £16.24
Median % change year-on-year -51.42% +163.48% +5.13%
75th Percentile £26.84 £68.44 £25.00
90th Percentile £61.42 £70.00 £38.93
UK excluding London median hourly rate £20.79 £52.80 £14.49
% change year-on-year -60.62% +264.48% +6.04%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 39,218 26,699 37,767
As % of all contract IT jobs advertised in the UK 84.91% 90.74% 86.40%
Number of daily rates quoted 24,782 17,291 24,442
10th Percentile £316 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £523 £525
Median % change year-on-year -4.31% -0.48% -4.55%
75th Percentile £613 £630 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £485 £483 £500
% change year-on-year +0.41% -3.40% -
Number of hourly rates quoted 2,336 1,037 2,416
10th Percentile £14.93 £14.84 £12.75
25th Percentile £19.74 £18.51 £15.91
Median hourly rate £37.50 £30.00 £35.00
Median % change year-on-year +25.00% -14.29% -2.78%
75th Percentile £65.33 £62.50 £58.69
90th Percentile £78.13 £75.00 £71.81
UK excluding London median hourly rate £40.00 £28.88 £35.00
% change year-on-year +38.53% -17.50% -

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 19 April 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 19 April 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -86 280 £489 +8.61% 93
UK excluding London -104 174 £484 +11.92% 87
London -40 112 £495 -1.00% 24
Work from Home -20 95 £484 +12.44% 34
Midlands -37 52 £463 -5.32% 14
West Midlands -34 49 £463 -5.32% 11
North of England -86 49 £465 +24.00% 20
South West -19 34 £575 +17.95% 9
Yorkshire -42 33 £500 +33.33% 9
South East -38 29 £370 -17.78% 23
North West -67 15 £401 +23.38% 7
Scotland -12 14 £525 +17.98% 3
Wales -9 3 £750 +106.90% 9
East of England -53 3 £400 -12.71% 9
East Midlands - 3 £400 - 3
Northern Ireland +2 1 - - 2
North East -15 1 £400 -4.99% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.43%) Confluence
1 20 (6.43%) SharePoint
2 13 (4.18%) SAS
3 9 (2.89%) Microsoft Exchange
4 5 (1.61%) Apache
5 4 (1.29%) Adobe Experience Manager
5 4 (1.29%) Oracle Self-Service HR
6 3 (0.96%) IIS
6 3 (0.96%) Oracle Workflow
7 2 (0.64%) ArcGIS
7 2 (0.64%) Oracle Spatial
8 1 (0.32%) CMS
8 1 (0.32%) Headless CMS
8 1 (0.32%) IBM HTTP Server
8 1 (0.32%) NetWeaver
8 1 (0.32%) WebSphere
8 1 (0.32%) WebSphere Application Server
Applications
1 9 (2.89%) Microsoft Office
2 2 (0.64%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 11 (3.54%) Remedy ITSM
2 4 (1.29%) Oracle Cash Management
2 4 (1.29%) Oracle Payables
2 4 (1.29%) Oracle Receivables
3 3 (0.96%) Oracle Assets
3 3 (0.96%) Oracle Procure-to-Pay
3 3 (0.96%) SAP S/4HANA
4 2 (0.64%) NetSuite
4 2 (0.64%) Oracle General Ledger
4 2 (0.64%) ResourceLink
5 1 (0.32%) ION MarketView
5 1 (0.32%) SAP ERP
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 68 (21.86%) Azure
2 38 (12.22%) Entra ID
3 37 (11.90%) Microsoft 365
4 35 (11.25%) AWS
5 24 (7.72%) Azure DevOps
6 18 (5.79%) GitHub
7 16 (5.14%) GCP
8 15 (4.82%) Microsoft Copilot
9 12 (3.86%) GitHub Actions
9 12 (3.86%) OneDrive
10 10 (3.22%) Datadog
10 10 (3.22%) Power Platform
11 9 (2.89%) Serverless
12 8 (2.57%) AWS CloudFormation
13 7 (2.25%) Amazon CloudWatch
13 7 (2.25%) IaaS
14 6 (1.93%) PaaS
15 5 (1.61%) Azure Functions
15 5 (1.61%) Snowflake
15 5 (1.61%) Virtual Private Cloud
Communications & Networking
1 31 (9.97%) Firewall
2 15 (4.82%) Network Security
3 14 (4.50%) DNS
4 13 (4.18%) VPN
5 11 (3.54%) TCP/IP
5 11 (3.54%) WAN
6 10 (3.22%) LAN
7 8 (2.57%) MPLS
7 8 (2.57%) SD-WAN
8 6 (1.93%) Cisco Nexus
8 6 (1.93%) DHCP
8 6 (1.93%) NetScaler
8 6 (1.93%) SAN
8 6 (1.93%) Wireless
9 5 (1.61%) Wi-Fi
10 4 (1.29%) Broadband
11 3 (0.96%) Internet
11 3 (0.96%) NAS
11 3 (0.96%) SSL
12 2 (0.64%) Intrusion Detection
Database & Business Intelligence
1 14 (4.50%) Data Warehouse
2 12 (3.86%) PostgreSQL
3 11 (3.54%) Metadata
4 10 (3.22%) Power BI
5 8 (2.57%) Metadata Repository
5 8 (2.57%) Oracle Database
6 6 (1.93%) MySQL
6 6 (1.93%) SQL Server
7 5 (1.61%) Relational Database
7 5 (1.61%) SQL Server Integration Services
8 4 (1.29%) Data Lake
8 4 (1.29%) MongoDB
8 4 (1.29%) Oracle BI Publisher
8 4 (1.29%) SAP HANA
9 3 (0.96%) NoSQL
9 3 (0.96%) Oracle Reports
9 3 (0.96%) Pentaho
10 2 (0.64%) Azure SQL Database
10 2 (0.64%) Oracle ODI
10 2 (0.64%) SAS Enterprise Guide
Development Applications
1 56 (18.01%) JIRA
2 18 (5.79%) Git
3 11 (3.54%) Jenkins
4 9 (2.89%) GitLab
5 5 (1.61%) Bitbucket
6 4 (1.29%) Liquibase
6 4 (1.29%) Maven
7 3 (0.96%) CircleCI
7 3 (0.96%) Jaeger
7 3 (0.96%) JUnit
7 3 (0.96%) Mockito
8 1 (0.32%) Artifactory
8 1 (0.32%) Cypress.io
8 1 (0.32%) Introscope
8 1 (0.32%) MSI
General
1 96 (30.87%) Social Skills
2 81 (26.05%) Finance
3 39 (12.54%) Analytical Skills
4 34 (10.93%) Public Sector
5 30 (9.65%) Banking
6 18 (5.79%) Legal
7 14 (4.50%) Law
8 12 (3.86%) Retail
9 11 (3.54%) Documentation Skills
10 6 (1.93%) Military
10 6 (1.93%) Telecoms
11 4 (1.29%) Financial Institution
11 4 (1.29%) General Ledger
11 4 (1.29%) Influencing Skills
11 4 (1.29%) Local Government
12 3 (0.96%) Manufacturing
12 3 (0.96%) Organisational Skills
13 2 (0.64%) Corporate Banking
14 1 (0.32%) International Banking
14 1 (0.32%) Private Banking
Job Titles
1 37 (11.90%) Service Manager
2 34 (10.93%) Analyst
3 29 (9.32%) Architect
4 22 (7.07%) IT Support
5 21 (6.75%) Lead
6 20 (6.43%) Support Engineer
7 19 (6.11%) Senior
8 18 (5.79%) Consultant
9 15 (4.82%) Developer
9 15 (4.82%) IT Engineer
10 14 (4.50%) Administrator
10 14 (4.50%) IT Support Engineer
11 12 (3.86%) Service Analyst
12 11 (3.54%) Data Architect
12 11 (3.54%) Delivery Manager
12 11 (3.54%) Support Analyst
13 10 (3.22%) Incident Manager
13 10 (3.22%) Network Engineer
14 9 (2.89%) Service Desk Analyst
14 9 (2.89%) Solutions Architect
Libraries, Frameworks & Software Standards
1 17 (5.47%) REST
2 13 (4.18%) Middleware
3 11 (3.54%) Microsoft Graph
4 7 (2.25%) Spring
5 6 (1.93%) .NET
5 6 (1.93%) Kafka
6 5 (1.61%) Oracle Fusion
7 4 (1.29%) AngularJS
7 4 (1.29%) AWS CDK
7 4 (1.29%) Bootstrap
7 4 (1.29%) CSS
7 4 (1.29%) J2EE
7 4 (1.29%) jQuery
7 4 (1.29%) SAP Basis
7 4 (1.29%) Sass
7 4 (1.29%) Spring MVC
7 4 (1.29%) Web Services
8 3 (0.96%) Loki
8 3 (0.96%) OpenTelemetry
8 3 (0.96%) WireMock
Miscellaneous
1 18 (5.79%) CMDB
2 15 (4.82%) Data Centre
3 14 (4.50%) Cloud Native
3 14 (4.50%) Management Information System
4 12 (3.86%) Onboarding
4 12 (3.86%) Product Ownership
5 10 (3.22%) Security Posture
6 8 (2.57%) Analytical Mindset
7 7 (2.25%) Clustering
7 7 (2.25%) Enterprise Software
7 7 (2.25%) Hybrid Cloud
7 7 (2.25%) Private Cloud
8 6 (1.93%) Data Protection Act
8 6 (1.93%) Mainframe
8 6 (1.93%) Replication
9 5 (1.61%) PKI
10 4 (1.29%) Distributed Systems
11 3 (0.96%) Autonomous Agent
11 3 (0.96%) Enterprise Storage
11 3 (0.96%) Self-Motivation
Operating Systems
1 60 (19.29%) Windows
2 47 (15.11%) Linux
3 20 (6.43%) Windows Server
4 17 (5.47%) Unix
5 10 (3.22%) Windows 10
6 9 (2.89%) Ubuntu
7 8 (2.57%) Red Hat Enterprise Linux
7 8 (2.57%) zOS
8 5 (1.61%) Windows Server 2012
9 2 (0.64%) CentOS
9 2 (0.64%) Debian
9 2 (0.64%) Windows Server 2016
9 2 (0.64%) Windows Server 2019
10 1 (0.32%) AIX
10 1 (0.32%) Android
10 1 (0.32%) Apple iOS
10 1 (0.32%) VMS
10 1 (0.32%) Windows 7
10 1 (0.32%) Windows XP
Processes & Methodologies
1 147 (47.27%) ITIL
2 104 (33.44%) Change Management
3 90 (28.94%) Service Management
4 79 (25.40%) Root Cause Analysis
5 78 (25.08%) ITSM
6 66 (21.22%) Incident Management
7 65 (20.90%) Continuous Improvement
7 65 (20.90%) DevOps
8 61 (19.61%) Agile
9 54 (17.36%) Problem-Solving
10 52 (16.72%) Stakeholder Management
11 49 (15.76%) Service Delivery
12 44 (14.15%) CI/CD
13 42 (13.50%) Observability
14 29 (9.32%) Decision-Making
15 26 (8.36%) Incident Response
16 25 (8.04%) Data Modelling
17 23 (7.40%) Infrastructure as Code
18 22 (7.07%) Data Protection
18 22 (7.07%) Mentoring
Programming Languages
1 47 (15.11%) PowerShell
2 41 (13.18%) SQL
3 28 (9.00%) Python
4 22 (7.07%) Java
5 16 (5.14%) Bash
6 13 (4.18%) C#
7 8 (2.57%) Shell Script
8 7 (2.25%) JavaScript
8 7 (2.25%) PL/SQL
9 6 (1.93%) Go
10 3 (0.96%) JCL
11 2 (0.64%) Perl
11 2 (0.64%) PHP
11 2 (0.64%) TypeScript
12 1 (0.32%) Jython
12 1 (0.32%) Korn
12 1 (0.32%) Kusto Query Language
12 1 (0.32%) T-SQL
Qualifications
1 116 (37.30%) Security Cleared
2 99 (31.83%) SC Cleared
3 28 (9.00%) DV Cleared
4 22 (7.07%) Degree
5 8 (2.57%) ITIL Certification
6 6 (1.93%) Cisco Certification
6 6 (1.93%) ITIL Foundation Certificate
6 6 (1.93%) Microsoft Certification
7 5 (1.61%) CCNA
7 5 (1.61%) MCSE
8 4 (1.29%) AWS Certified Cloud Practitioner
8 4 (1.29%) CCNP
8 4 (1.29%) Master's Degree
8 4 (1.29%) PMI Certification
8 4 (1.29%) SAFe Agilist
9 3 (0.96%) A+ Certification
9 3 (0.96%) Azure Certification
9 3 (0.96%) BPSS Clearance
9 3 (0.96%) PMP
10 2 (0.64%) RHCA
Quality Assurance & Compliance
1 41 (13.18%) SLA
2 11 (3.54%) ISO/IEC 27001
3 9 (2.89%) Data Quality
3 9 (2.89%) GDPR
4 6 (1.93%) PCI DSS
5 5 (1.61%) Cyber Essentials
5 5 (1.61%) GRC
6 4 (1.29%) NIST
6 4 (1.29%) Sarbanes-Oxley
7 3 (0.96%) QA
8 2 (0.64%) Actionable Recommendations
8 2 (0.64%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.32%) COBIT
9 1 (0.32%) ISO 22301
9 1 (0.32%) SOC 2
System Software
1 42 (13.50%) Active Directory
2 23 (7.40%) Docker
3 10 (3.22%) VMware Infrastructure
4 5 (1.61%) Virtual Desktop
5 4 (1.29%) Hyper-V
5 4 (1.29%) NFS
6 3 (0.96%) Time Sharing Option
6 3 (0.96%) XenApp
6 3 (0.96%) XenDesktop
7 2 (0.64%) Virtual Machines
7 2 (0.64%) VMware Workstation
8 1 (0.32%) Oracle RAC
Systems Management
1 24 (7.72%) Kubernetes
2 20 (6.43%) Terraform
3 19 (6.11%) Grafana
4 13 (4.18%) Ansible
4 13 (4.18%) Prometheus
5 11 (3.54%) SCCM
6 9 (2.89%) Cisco Prime
6 9 (2.89%) Microsoft Intune
7 4 (1.29%) WSUS
8 3 (0.96%) Active Directory Federation Services
8 3 (0.96%) EMC NetWorker
8 3 (0.96%) Istio
8 3 (0.96%) Tivoli Storage Manager
9 2 (0.64%) Avamar
9 2 (0.64%) CASB
9 2 (0.64%) Failover Clustering
9 2 (0.64%) NetBackup
9 2 (0.64%) PaperCut
9 2 (0.64%) Podman
9 2 (0.64%) Single Sign-On
Vendors
1 60 (19.29%) ServiceNow
2 55 (17.68%) Microsoft
3 29 (9.32%) Oracle
4 19 (6.11%) Cisco
5 17 (5.47%) Remedy
5 17 (5.47%) Splunk
6 16 (5.14%) VMware
7 12 (3.86%) Red Hat
8 11 (3.54%) Atlassian
9 10 (3.22%) AppDynamics
9 10 (3.22%) Citrix
9 10 (3.22%) Dell
10 9 (2.89%) BMC
10 9 (2.89%) SAP
11 8 (2.57%) Dynatrace
12 7 (2.25%) Aruba
12 7 (2.25%) Denodo
12 7 (2.25%) Fortinet
12 7 (2.25%) IBM
13 6 (1.93%) SolarWinds