Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 12 July 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jul 2026
Same period 2025 Same period 2024
Rank 341 270 281
Rank change year-on-year -71 +11 -16
Contract jobs citing Problem Management 359 312 370
As % of all contract jobs in the UK 0.68% 0.96% 0.86%
As % of the Processes & Methodologies category 0.80% 1.06% 1.01%
Number of daily rates quoted 226 187 225
10th Percentile £263 £313 £335
25th Percentile £400 £374 £411
Median daily rate (50th Percentile) £491 £450 £475
Median % change year-on-year +9.11% -5.26% -5.00%
75th Percentile £577 £538 £530
90th Percentile £674 £600 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +4.23%
Number of hourly rates quoted 20 16 26
10th Percentile £18.74 - £14.16
25th Percentile £18.75 £16.84 £15.94
Median hourly rate £25.47 £24.00 £25.00
Median % change year-on-year +6.10% -4.00% +83.02%
75th Percentile £55.13 £44.32 -
90th Percentile £67.84 £47.31 £34.50
UK excluding London median hourly rate £48.03 £22.42 £25.00
% change year-on-year +114.28% -10.34% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,103 29,546 36,633
As % of all contract IT jobs advertised in the UK 85.18% 90.46% 85.38%
Number of daily rates quoted 28,058 18,631 23,390
10th Percentile £325 £300 £303
25th Percentile £415 £405 £413
Median daily rate (50th Percentile) £518 £501 £525
Median % change year-on-year +3.40% -4.67% -4.55%
75th Percentile £624 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,673 1,507 2,455
10th Percentile £14.85 £14.20 £12.79
25th Percentile £20.00 £17.50 £16.25
Median hourly rate £43.96 £25.15 £38.12
Median % change year-on-year +74.79% -34.02% -4.70%
75th Percentile £68.00 £53.63 £61.30
90th Percentile £82.25 £70.00 £72.50
UK excluding London median hourly rate £44.50 £24.66 £38.12
% change year-on-year +80.45% -35.31% -2.91%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 12 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 12 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 12 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -60 324 £490 +8.89% 143
UK excluding London -73 214 £475 +5.56% 127
London -29 123 £515 +8.42% 45
Work from Home -32 101 £488 +8.33% 74
North of England -81 67 £500 +33.33% 39
Midlands -11 65 £463 -5.03% 11
West Midlands -27 61 £469 +4.40% 8
Yorkshire -36 40 £500 +32.45% 11
South East -52 33 £463 -7.50% 36
South West -20 28 £400 -17.95% 16
North West -64 26 £408 +25.54% 22
Scotland -28 19 £500 +11.11% 7
East of England -33 6 £400 -12.71% 10
East Midlands -14 4 £163 -75.00% 3
Wales -14 4 £750 +100.00% 6
North East -35 1 £400 -4.99% 6

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.13%) Confluence
2 15 (4.18%) SharePoint
3 11 (3.06%) SAS
4 4 (1.11%) Adobe Experience Manager
4 4 (1.11%) IIS
4 4 (1.11%) Microsoft Exchange
5 3 (0.84%) NetWeaver
5 3 (0.84%) Oracle Self-Service HR
6 2 (0.56%) Apache
6 2 (0.56%) ArcGIS
6 2 (0.56%) Oracle Spatial
6 2 (0.56%) Oracle Workflow
7 1 (0.28%) CMS
7 1 (0.28%) Headless CMS
7 1 (0.28%) IBM HTTP Server
7 1 (0.28%) WebSphere
7 1 (0.28%) WebSphere Application Server
Applications
1 20 (5.57%) Microsoft Office
2 11 (3.06%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
Business Applications
1 18 (5.01%) Remedy ITSM
2 5 (1.39%) SAP S/4HANA
3 2 (0.56%) NetSuite
3 2 (0.56%) Oracle Assets
3 2 (0.56%) Oracle Cash Management
3 2 (0.56%) Oracle Payables
3 2 (0.56%) Oracle Procure-to-Pay
3 2 (0.56%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP ERP
Cloud Services
1 64 (17.83%) Azure
2 51 (14.21%) Entra ID
3 42 (11.70%) Microsoft 365
4 41 (11.42%) AWS
5 21 (5.85%) GitHub
6 19 (5.29%) Azure DevOps
7 16 (4.46%) GitHub Actions
8 15 (4.18%) Amazon CloudWatch
9 14 (3.90%) Amazon EC2
9 14 (3.90%) Amazon S3
9 14 (3.90%) OneDrive
10 13 (3.62%) Amazon EKS
10 13 (3.62%) Virtual Private Cloud
11 12 (3.34%) Amazon ECS
11 12 (3.34%) AWS Lambda
11 12 (3.34%) Power Platform
11 12 (3.34%) Serverless
12 11 (3.06%) AWS CodePipeline
12 11 (3.06%) IaaS
12 11 (3.06%) SaaS
Communications & Networking
1 32 (8.91%) DNS
2 27 (7.52%) Firewall
3 21 (5.85%) DHCP
4 16 (4.46%) VPN
5 12 (3.34%) SAN
6 11 (3.06%) Network Security
6 11 (3.06%) Wi-Fi
7 10 (2.79%) LAN
8 8 (2.23%) WAN
8 8 (2.23%) Wireless
9 7 (1.95%) Kerberos
9 7 (1.95%) VLAN
10 6 (1.67%) Cisco IOS
10 6 (1.67%) MPLS
10 6 (1.67%) NAS
11 4 (1.11%) Cisco Nexus
11 4 (1.11%) SD-WAN
12 3 (0.84%) Internet
12 3 (0.84%) NGFW
12 3 (0.84%) TCP/IP
Database & Business Intelligence
1 12 (3.34%) Power BI
2 11 (3.06%) Data Warehouse
2 11 (3.06%) SQL Server
3 8 (2.23%) Metadata
3 8 (2.23%) Oracle Database
3 8 (2.23%) Relational Database
4 7 (1.95%) MySQL
5 5 (1.39%) Metadata Repository
5 5 (1.39%) SAP HANA
6 4 (1.11%) Db2
6 4 (1.11%) PostgreSQL
7 3 (0.84%) Data Lake
7 3 (0.84%) NoSQL
7 3 (0.84%) Pentaho
7 3 (0.84%) SQL Server Integration Services
7 3 (0.84%) Tableau
8 2 (0.56%) KDB
8 2 (0.56%) MaxDB
8 2 (0.56%) Oracle BI Publisher
8 2 (0.56%) SQL Server Analysis Services
Development Applications
1 63 (17.55%) JIRA
2 16 (4.46%) Jenkins
3 13 (3.62%) Bitbucket
3 13 (3.62%) Git
3 13 (3.62%) GitLab
4 4 (1.11%) Jaeger
4 4 (1.11%) Maven
5 1 (0.28%) Artifactory
5 1 (0.28%) Cypress.io
5 1 (0.28%) Introscope
5 1 (0.28%) MSI
5 1 (0.28%) Sonatype Nexus
General
1 147 (40.95%) Social Skills
2 81 (22.56%) Finance
3 48 (13.37%) Analytical Skills
4 39 (10.86%) Public Sector
5 27 (7.52%) Banking
6 17 (4.74%) Legal
7 15 (4.18%) Documentation Skills
8 11 (3.06%) Law
8 11 (3.06%) Retail
9 9 (2.51%) Organisational Skills
10 7 (1.95%) Influencing Skills
11 6 (1.67%) Telecoms
12 5 (1.39%) Front Office
12 5 (1.39%) Military
13 4 (1.11%) Financial Institution
13 4 (1.11%) Police
14 3 (0.84%) Local Government
15 2 (0.56%) Corporate Banking
15 2 (0.56%) General Ledger
15 2 (0.56%) Marketing
Job Titles
1 40 (11.14%) Support Engineer
2 38 (10.58%) Service Manager
3 36 (10.03%) Analyst
4 24 (6.69%) Architect
4 24 (6.69%) Senior
5 23 (6.41%) Lead
6 21 (5.85%) IT Support
7 20 (5.57%) Incident Manager
8 17 (4.74%) Infrastructure Engineer
9 16 (4.46%) Consultant
9 16 (4.46%) IT Engineer
10 15 (4.18%) Administrator
11 14 (3.90%) Developer
11 14 (3.90%) IT Support Engineer
11 14 (3.90%) Major Incident Manager
12 12 (3.34%) Delivery Manager
12 12 (3.34%) Scrum Master
13 11 (3.06%) Network Engineer
14 9 (2.51%) IT Manager
14 9 (2.51%) Solutions Architect
Libraries, Frameworks & Software Standards
1 13 (3.62%) Microsoft Graph
1 13 (3.62%) Middleware
2 9 (2.51%) .NET
2 9 (2.51%) AWS CDK
2 9 (2.51%) REST
3 7 (1.95%) LDAP
3 7 (1.95%) Spring
4 6 (1.67%) SAP Basis
5 5 (1.39%) CSS
5 5 (1.39%) Software Packaging
5 5 (1.39%) Web Services
5 5 (1.39%) XML
6 4 (1.11%) AngularJS
6 4 (1.11%) Bootstrap
6 4 (1.11%) FIDO
6 4 (1.11%) J2EE
6 4 (1.11%) jQuery
6 4 (1.11%) OpenTelemetry
6 4 (1.11%) Sass
6 4 (1.11%) Spring MVC
Miscellaneous
1 21 (5.85%) Product Ownership
2 20 (5.57%) Onboarding
3 19 (5.29%) CMDB
4 18 (5.01%) Data Centre
5 13 (3.62%) Analytical Mindset
6 12 (3.34%) Data Protection Act
6 12 (3.34%) Distributed Systems
7 11 (3.06%) Management Information System
7 11 (3.06%) PKI
8 10 (2.79%) Security Posture
9 9 (2.51%) Hybrid Cloud
9 9 (2.51%) Mainframe
10 8 (2.23%) Smartphone
11 7 (1.95%) Clustering
11 7 (1.95%) Enterprise Software
11 7 (1.95%) Private Cloud
12 6 (1.67%) Replication
13 5 (1.39%) Cloud Native
14 4 (1.11%) Distributed Computing
14 4 (1.11%) Self-Motivation
Operating Systems
1 81 (22.56%) Windows
2 52 (14.48%) Linux
3 21 (5.85%) Windows Server
4 20 (5.57%) Unix
5 11 (3.06%) Red Hat Enterprise Linux
6 9 (2.51%) zOS
7 8 (2.23%) Android
8 6 (1.67%) Windows 10
8 6 (1.67%) Windows Server 2019
9 4 (1.11%) Windows Server 2012
10 2 (0.56%) Apple iOS
10 2 (0.56%) Windows 7
10 2 (0.56%) Windows Server 2016
10 2 (0.56%) Windows XP
11 1 (0.28%) AIX
11 1 (0.28%) Ubuntu
Processes & Methodologies
1 171 (47.63%) ITIL
2 110 (30.64%) ITSM
3 100 (27.86%) Service Management
4 98 (27.30%) Change Management
5 95 (26.46%) Continuous Improvement
6 78 (21.73%) Incident Management
7 77 (21.45%) Stakeholder Management
8 75 (20.89%) Agile
9 70 (19.50%) Root Cause Analysis
10 60 (16.71%) Service Delivery
11 59 (16.43%) Problem-Solving
12 57 (15.88%) DevOps
13 45 (12.53%) Decision-Making
14 42 (11.70%) CI/CD
15 36 (10.03%) Stakeholder Engagement
16 34 (9.47%) Incident Response
17 28 (7.80%) Customer Service
17 28 (7.80%) Scrum
18 25 (6.96%) Infrastructure as Code
19 24 (6.69%) Runbook
Programming Languages
1 37 (10.31%) SQL
2 34 (9.47%) PowerShell
3 30 (8.36%) Python
4 20 (5.57%) Java
5 18 (5.01%) Bash
6 15 (4.18%) C#
7 7 (1.95%) JavaScript
7 7 (1.95%) PL/SQL
8 5 (1.39%) JCL
8 5 (1.39%) T-SQL
9 4 (1.11%) Go
9 4 (1.11%) Shell Script
10 2 (0.56%) Perl
10 2 (0.56%) PHP
10 2 (0.56%) REXX
10 2 (0.56%) TypeScript
11 1 (0.28%) Jython
11 1 (0.28%) Korn
11 1 (0.28%) Kusto Query Language
11 1 (0.28%) SOQL
Qualifications
1 129 (35.93%) Security Cleared
2 102 (28.41%) SC Cleared
3 38 (10.58%) DV Cleared
4 31 (8.64%) Degree
5 16 (4.46%) ITIL Certification
6 11 (3.06%) SAFe Agilist
7 9 (2.51%) AWS Certified Cloud Practitioner
7 9 (2.51%) BPSS Clearance
8 7 (1.95%) Cisco Certification
9 6 (1.67%) CCNA
9 6 (1.67%) Master's Degree
10 5 (1.39%) ITIL Foundation Certificate
10 5 (1.39%) Microsoft Certification
10 5 (1.39%) PMI Certification
11 4 (1.11%) CCNP
11 4 (1.11%) MCSE
11 4 (1.11%) PMP
11 4 (1.11%) VMware Certified Professional (VCP)
12 3 (0.84%) Computer Science Degree
12 3 (0.84%) RHCA
Quality Assurance & Compliance
1 49 (13.65%) SLA
2 13 (3.62%) ISO/IEC 27001
3 8 (2.23%) Data Quality
3 8 (2.23%) GDPR
3 8 (2.23%) PCI DSS
4 6 (1.67%) Cyber Essentials
4 6 (1.67%) NIST
5 5 (1.39%) GRC
6 3 (0.84%) Actionable Recommendations
6 3 (0.84%) QA
6 3 (0.84%) Sarbanes-Oxley
7 2 (0.56%) ISO/IEC 20000
7 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.28%) Accessibility
8 1 (0.28%) COBIT
8 1 (0.28%) Disclosure Scotland
8 1 (0.28%) ISO 22301
8 1 (0.28%) ISO 9001
8 1 (0.28%) SOC 2
8 1 (0.28%) WCAG
System Software
1 60 (16.71%) Active Directory
2 22 (6.13%) VMware Infrastructure
3 18 (5.01%) Docker
4 16 (4.46%) NFS
5 9 (2.51%) VMware ESXi
6 8 (2.23%) Hyper-V
7 5 (1.39%) Time Sharing Option
7 5 (1.39%) vSphere
8 4 (1.11%) Virtual Machines
9 3 (0.84%) Firmware
9 3 (0.84%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) VMware Workstation
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
Systems Management
1 22 (6.13%) Terraform
2 19 (5.29%) SCCM
3 15 (4.18%) Microsoft Intune
4 13 (3.62%) Ansible
4 13 (3.62%) Kubernetes
5 9 (2.51%) vCenter Server
6 8 (2.23%) Grafana
7 7 (1.95%) Cisco Prime
8 6 (1.67%) Prometheus
8 6 (1.67%) Red Hat Satellite
9 5 (1.39%) SCOM
9 5 (1.39%) Tivoli Storage Manager
10 4 (1.11%) CA Single Sign-On
10 4 (1.11%) Istio
10 4 (1.11%) Podman
10 4 (1.11%) Single Sign-On
11 3 (0.84%) Active Directory Federation Services
11 3 (0.84%) Rancher
12 2 (0.56%) Avamar
12 2 (0.56%) CASB
Vendors
1 83 (23.12%) ServiceNow
2 61 (16.99%) Microsoft
3 27 (7.52%) VMware
4 25 (6.96%) Remedy
5 23 (6.41%) Oracle
6 22 (6.13%) Cisco
7 12 (3.34%) Broadcom
7 12 (3.34%) SAP
8 11 (3.06%) IBM
9 10 (2.79%) Splunk
10 9 (2.51%) Citrix
10 9 (2.51%) Salesforce
10 9 (2.51%) SolarWinds
11 8 (2.23%) Red Hat
12 7 (1.95%) BMC
12 7 (1.95%) Brocade
12 7 (1.95%) Dell
12 7 (1.95%) Denodo
13 6 (1.67%) Canon
13 6 (1.67%) Dynatrace