Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 8 September 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Sep 2026
Same period 2025 Same period 2024
Rank 342 270 321
Rank change year-on-year -72 +51 -58
Contract jobs citing Problem Management 363 311 248
As % of all contract jobs in the UK 0.67% 0.96% 0.65%
As % of the Processes & Methodologies category 0.79% 1.06% 0.76%
Number of daily rates quoted 223 172 161
10th Percentile £250 £313 £333
25th Percentile £393 £368 £415
Median daily rate (50th Percentile) £477 £450 £475
Median % change year-on-year +6.00% -5.26% -5.00%
75th Percentile £556 £538 £538
90th Percentile £675 £650 £615
UK excluding London median daily rate £476 £450 £492
% change year-on-year +5.78% -8.44% +3.47%
Number of hourly rates quoted 23 17 7
10th Percentile £16.23 £16.66 £25.95
25th Percentile £18.75 £16.84 £26.63
Median hourly rate £25.47 £20.83 £38.50
Median % change year-on-year +22.25% -45.90% +181.84%
75th Percentile £61.67 £30.65 £58.05
90th Percentile £67.84 £47.27 £75.09
UK excluding London median hourly rate £25.47 £17.79 £33.00
% change year-on-year +43.14% -46.09% +141.58%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,722 29,342 32,587
As % of all contract IT jobs advertised in the UK 84.57% 90.39% 85.51%
Number of daily rates quoted 27,938 18,213 20,366
10th Percentile £325 £300 £313
25th Percentile £425 £403 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.23%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,944 1,739 1,516
10th Percentile £14.00 £14.22 £14.77
25th Percentile £17.64 £17.30 £20.12
Median hourly rate £41.00 £25.15 £43.00
Median % change year-on-year +63.02% -41.51% +3.24%
75th Percentile £67.99 £45.87 £65.00
90th Percentile £80.00 £67.00 £75.00
UK excluding London median hourly rate £42.50 £22.63 £43.00
% change year-on-year +87.80% -47.37% +8.72%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 8 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 8 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 8 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -68 319 £477 +0.42% 275
UK excluding London -83 204 £476 +5.78% 202
London -41 129 £463 -7.50% 130
Work from Home -58 91 £481 +6.94% 131
North of England -88 64 £475 +5.56% 44
Midlands -24 61 £469 +5.34% 25
West Midlands -14 53 £469 +16.46% 14
South East -51 38 £538 +4.88% 53
Yorkshire -31 36 £500 +19.05% 13
North West -80 27 £415 +0.61% 25
Scotland -30 22 £481 +9.01% 20
South West -48 12 £350 -33.33% 28
East of England -23 10 £400 -20.00% 12
East Midlands -13 8 - - 11
Wales -12 4 £750 +100.00% 7
North East -42 1 £400 -38.46% 6

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.51%) Confluence
2 17 (4.68%) SharePoint
3 14 (3.86%) Microsoft Exchange
4 9 (2.48%) SAS
5 4 (1.10%) Apache Airflow
5 4 (1.10%) IIS
6 3 (0.83%) WebSphere
7 2 (0.55%) CMS
7 2 (0.55%) NetWeaver
7 2 (0.55%) Oracle Self-Service HR
7 2 (0.55%) Smallworld
8 1 (0.28%) Apache
8 1 (0.28%) CICS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) Oracle Workflow
Applications
1 28 (7.71%) Microsoft Office
2 11 (3.03%) Microsoft Excel
3 2 (0.55%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 14 (3.86%) Remedy ITSM
2 2 (0.55%) NetSuite
2 2 (0.55%) Oracle Procure-to-Pay
2 2 (0.55%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BPC
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP HCM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 82 (22.59%) Azure
2 55 (15.15%) AWS
3 50 (13.77%) Microsoft 365
4 43 (11.85%) Entra ID
5 25 (6.89%) GitHub
6 18 (4.96%) GitHub Actions
7 17 (4.68%) OneDrive
8 16 (4.41%) Amazon EKS
9 15 (4.13%) Amazon CloudWatch
9 15 (4.13%) Amazon EC2
9 15 (4.13%) Azure DevOps
10 14 (3.86%) Amazon S3
10 14 (3.86%) Power Platform
11 13 (3.58%) Amazon ECS
11 13 (3.58%) GCP
11 13 (3.58%) SaaS
11 13 (3.58%) Serverless
12 12 (3.31%) AWS CloudFormation
12 12 (3.31%) AWS Lambda
12 12 (3.31%) Virtual Private Cloud
Communications & Networking
1 49 (13.50%) DNS
2 31 (8.54%) DHCP
3 28 (7.71%) Firewall
4 18 (4.96%) VPN
5 15 (4.13%) Wi-Fi
6 13 (3.58%) Network Security
6 13 (3.58%) SAN
6 13 (3.58%) Wireless
7 12 (3.31%) TCP/IP
8 10 (2.75%) WAN
9 9 (2.48%) LAN
10 8 (2.20%) Kerberos
11 7 (1.93%) VLAN
12 6 (1.65%) Cisco IOS
12 6 (1.65%) NAS
13 4 (1.10%) HTTP
14 3 (0.83%) SD-WAN
14 3 (0.83%) VoIP
15 2 (0.55%) Internet
15 2 (0.55%) iSCSI
Database & Business Intelligence
1 22 (6.06%) SQL Server
2 14 (3.86%) Power BI
3 11 (3.03%) Data Warehouse
4 8 (2.20%) Data Lake
4 8 (2.20%) Metadata
4 8 (2.20%) NoSQL
5 7 (1.93%) Db2
5 7 (1.93%) MySQL
5 7 (1.93%) Pentaho
6 6 (1.65%) Relational Database
7 4 (1.10%) Amazon Redshift
7 4 (1.10%) SQL Server Integration Services
8 3 (0.83%) Oracle Database
8 3 (0.83%) Oracle Reports
8 3 (0.83%) PostgreSQL
9 2 (0.55%) BusinessObjects
9 2 (0.55%) KDB
9 2 (0.55%) Oracle BI Publisher
9 2 (0.55%) SQL Server Analysis Services
9 2 (0.55%) SQL Server Reporting Services
Development Applications
1 44 (12.12%) JIRA
2 17 (4.68%) Jenkins
3 16 (4.41%) GitLab
4 13 (3.58%) Bitbucket
5 9 (2.48%) Git
6 4 (1.10%) SonarQube
7 1 (0.28%) Jaeger
7 1 (0.28%) MSI
7 1 (0.28%) Sonatype Nexus
7 1 (0.28%) SQL Server Management Studio (SSMS)
7 1 (0.28%) tSQLt
General
1 166 (45.73%) Social Skills
2 72 (19.83%) Finance
3 52 (14.33%) Analytical Skills
4 37 (10.19%) Public Sector
5 28 (7.71%) Banking
6 15 (4.13%) Organisational Skills
7 13 (3.58%) Documentation Skills
7 13 (3.58%) Influencing Skills
8 11 (3.03%) Legal
8 11 (3.03%) Telecoms
9 9 (2.48%) Front Office
10 7 (1.93%) Law
11 5 (1.38%) Corporate Banking
11 5 (1.38%) Military
11 5 (1.38%) Retail
12 4 (1.10%) Inclusion and Diversity
12 4 (1.10%) Police
13 3 (0.83%) Financial Institution
13 3 (0.83%) Local Government
13 3 (0.83%) Presentation Skills
Job Titles
1 54 (14.88%) Support Engineer
2 38 (10.47%) Analyst
3 27 (7.44%) Architect
4 26 (7.16%) Senior
5 25 (6.89%) Lead
6 20 (5.51%) Incident Manager
6 20 (5.51%) Infrastructure Engineer
7 18 (4.96%) Cloud Engineer
7 18 (4.96%) Service Manager
8 17 (4.68%) Consultant
9 16 (4.41%) IT Support
10 15 (4.13%) IT Engineer
11 14 (3.86%) Administrator
11 14 (3.86%) Major Incident Manager
12 13 (3.58%) IT Support Engineer
13 12 (3.31%) Applications Support
13 12 (3.31%) Developer
13 12 (3.31%) Scrum Master
14 10 (2.75%) Support Analyst
15 9 (2.48%) IT Manager
Libraries, Frameworks & Software Standards
1 25 (6.89%) Terraform
2 13 (3.58%) Middleware
2 13 (3.58%) REST
3 9 (2.48%) AWS CDK
3 9 (2.48%) LDAP
4 8 (2.20%) Microsoft Graph
4 8 (2.20%) Software Packaging
5 7 (1.93%) .NET
5 7 (1.93%) XML
6 5 (1.38%) JSON
6 5 (1.38%) OpenTelemetry
6 5 (1.38%) SOAP
6 5 (1.38%) Web Services
7 4 (1.10%) Ajax
7 4 (1.10%) CSS
7 4 (1.10%) FIDO
7 4 (1.10%) HTML
7 4 (1.10%) Oracle Fusion
7 4 (1.10%) pytest
7 4 (1.10%) SAP Basis
Miscellaneous
1 26 (7.16%) Onboarding
2 20 (5.51%) Product Ownership
3 15 (4.13%) Data Protection Act
3 15 (4.13%) Distributed Systems
4 14 (3.86%) Data Centre
5 13 (3.58%) PKI
6 12 (3.31%) Analytical Mindset
6 12 (3.31%) Cloud Native
7 11 (3.03%) CMDB
7 11 (3.03%) Management Information System
8 9 (2.48%) Mainframe
8 9 (2.48%) Public Cloud
9 8 (2.20%) Enterprise Software
9 8 (2.20%) Smartphone
10 7 (1.93%) Autonomous Agent
11 5 (1.38%) Private Cloud
11 5 (1.38%) Security Posture
12 4 (1.10%) Clustering
12 4 (1.10%) Enterprise Storage
12 4 (1.10%) SCADA
Operating Systems
1 107 (29.48%) Windows
2 53 (14.60%) Linux
3 37 (10.19%) Windows Server
4 17 (4.68%) Windows 10
5 16 (4.41%) Unix
6 13 (3.58%) Android
6 13 (3.58%) Red Hat Enterprise Linux
7 11 (3.03%) Windows Server 2019
8 7 (1.93%) Apple iOS
8 7 (1.93%) zOS
9 5 (1.38%) Windows 7
10 4 (1.10%) Windows Server 2012
11 2 (0.55%) Mac OS
11 2 (0.55%) Windows Server 2016
11 2 (0.55%) Windows XP
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 167 (46.01%) ITIL
2 117 (32.23%) Continuous Improvement
3 113 (31.13%) ITSM
4 105 (28.93%) Service Management
5 98 (27.00%) Stakeholder Management
6 96 (26.45%) Change Management
7 90 (24.79%) Incident Management
8 83 (22.87%) Agile
9 80 (22.04%) Root Cause Analysis
10 66 (18.18%) Problem-Solving
10 66 (18.18%) Service Delivery
11 62 (17.08%) DevOps
12 52 (14.33%) CI/CD
13 48 (13.22%) Runbook
14 45 (12.40%) Decision-Making
15 36 (9.92%) Observability
16 33 (9.09%) Infrastructure Engineering
16 33 (9.09%) Major Incident Management
17 32 (8.82%) Customer Service
17 32 (8.82%) Infrastructure as Code
Programming Languages
1 54 (14.88%) Python
2 48 (13.22%) SQL
3 46 (12.67%) PowerShell
4 29 (7.99%) Java
5 25 (6.89%) Bash
6 12 (3.31%) JavaScript
7 10 (2.75%) T-SQL
8 8 (2.20%) C#
9 6 (1.65%) JCL
10 5 (1.38%) PL/SQL
11 4 (1.10%) Shell Script
12 3 (0.83%) VBScript
13 2 (0.55%) Bicep
13 2 (0.55%) Go
13 2 (0.55%) Magik
13 2 (0.55%) Perl
13 2 (0.55%) REXX
13 2 (0.55%) TypeScript
14 1 (0.28%) Scala
14 1 (0.28%) SOQL
Qualifications
1 120 (33.06%) Security Cleared
2 87 (23.97%) SC Cleared
3 36 (9.92%) Degree
4 26 (7.16%) DV Cleared
5 14 (3.86%) ITIL Certification
6 13 (3.58%) BPSS Clearance
7 11 (3.03%) ITIL Foundation Certificate
7 11 (3.03%) SAFe Agilist
8 9 (2.48%) AWS Certified Cloud Practitioner
8 9 (2.48%) Computer Science Degree
9 7 (1.93%) CCNA
9 7 (1.93%) Cisco Certification
9 7 (1.93%) Microsoft Certification
10 6 (1.65%) CISSP
10 6 (1.65%) MCSE
11 5 (1.38%) DBS Check
11 5 (1.38%) VMware Certified Professional (VCP)
12 4 (1.10%) Azure Certification
12 4 (1.10%) CISM
12 4 (1.10%) RHCA
Quality Assurance & Compliance
1 60 (16.53%) SLA
2 14 (3.86%) Data Quality
3 12 (3.31%) ISO/IEC 27001
4 7 (1.93%) Cyber Essentials
5 6 (1.65%) COBIT
6 4 (1.10%) NIST
6 4 (1.10%) QA
7 3 (0.83%) GDPR
8 2 (0.55%) Actionable Recommendations
8 2 (0.55%) GRC
8 2 (0.55%) ISO/IEC 20000
8 2 (0.55%) PCI DSS
9 1 (0.28%) Accessibility
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 20022
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
9 1 (0.28%) NCSC
9 1 (0.28%) SEPA
9 1 (0.28%) WCAG
System Software
1 71 (19.56%) Active Directory
2 29 (7.99%) VMware Infrastructure
3 25 (6.89%) Docker
4 19 (5.23%) NFS
5 14 (3.86%) VMware ESXi
6 12 (3.31%) Hyper-V
7 7 (1.93%) vSphere
8 5 (1.38%) Time Sharing Option
8 5 (1.38%) Virtual Machines
9 3 (0.83%) Firmware
9 3 (0.83%) Virtual Desktop
9 3 (0.83%) VMware NSX
10 2 (0.55%) GPFS
10 2 (0.55%) UAG
10 2 (0.55%) XenApp
10 2 (0.55%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) RACF
Systems Management
1 25 (6.89%) Kubernetes
2 20 (5.51%) Microsoft Intune
3 17 (4.68%) Ansible
3 17 (4.68%) SCCM
4 14 (3.86%) vCenter Server
5 11 (3.03%) SCOM
6 6 (1.65%) Grafana
6 6 (1.65%) Red Hat Satellite
7 5 (1.38%) Podman
7 5 (1.38%) Tivoli Storage Manager
8 4 (1.10%) CA Single Sign-On
8 4 (1.10%) Prometheus
9 3 (0.83%) Cisco Prime
10 2 (0.55%) AirWatch
10 2 (0.55%) Control-M
10 2 (0.55%) ITRS Geneos
10 2 (0.55%) Jamf Pro
10 2 (0.55%) PaperCut
10 2 (0.55%) Progress Chef
10 2 (0.55%) Single Sign-On
Vendors
1 75 (20.66%) ServiceNow
2 73 (20.11%) Microsoft
3 36 (9.92%) VMware
4 25 (6.89%) Oracle
5 23 (6.34%) Cisco
6 18 (4.96%) Remedy
7 17 (4.68%) Broadcom
8 15 (4.13%) Splunk
9 11 (3.03%) IBM
9 11 (3.03%) SolarWinds
10 10 (2.75%) Salesforce
11 9 (2.48%) Dynatrace
11 9 (2.48%) HP
11 9 (2.48%) Red Hat
11 9 (2.48%) SAP
12 8 (2.20%) Denodo
13 7 (1.93%) Brocade
13 7 (1.93%) Dell
14 6 (1.65%) Citrix
14 6 (1.65%) Sybase