Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 18 June 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Jun 2026
Same period 2025 Same period 2024
Rank 334 253 262
Rank change year-on-year -81 +9 -9
Contract jobs citing Problem Management 336 313 388
As % of all contract jobs in the UK 0.67% 1.05% 0.88%
As % of the Processes & Methodologies category 0.79% 1.16% 1.04%
Number of daily rates quoted 212 192 229
10th Percentile £263 £307 £323
25th Percentile £392 £373 £406
Median daily rate (50th Percentile) £476 £450 £475
Median % change year-on-year +5.78% -5.26% -5.00%
75th Percentile £579 £538 £530
90th Percentile £671 £600 £600
UK excluding London median daily rate £463 £445 £490
% change year-on-year +3.93% -9.18% +5.09%
Number of hourly rates quoted 17 14 38
10th Percentile £18.69 - £13.29
25th Percentile £18.75 £16.84 £14.16
Median hourly rate £19.50 £24.00 £22.50
Median % change year-on-year -18.75% +6.67% +64.71%
75th Percentile £55.50 £46.19 £25.00
90th Percentile £67.84 £47.39 £32.20
UK excluding London median hourly rate £55.50 £20.90 £22.50
% change year-on-year +165.61% -7.13% +64.71%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 42,754 27,087 37,306
As % of all contract IT jobs advertised in the UK 84.83% 91.00% 85.05%
Number of daily rates quoted 26,630 17,192 23,755
10th Percentile £325 £300 £300
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £513 £505 £525
Median % change year-on-year +1.46% -3.79% -4.55%
75th Percentile £620 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,570 1,249 2,608
10th Percentile £14.80 £14.20 £12.75
25th Percentile £20.02 £17.87 £16.02
Median hourly rate £43.96 £26.21 £37.18
Median % change year-on-year +67.72% -29.51% +6.14%
75th Percentile £68.00 £55.25 £61.30
90th Percentile £81.32 £73.75 £72.50
UK excluding London median hourly rate £45.00 £25.15 £38.12
% change year-on-year +78.93% -34.02% +17.29%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 18 June 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 18 June 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 18 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -73 300 £475 +5.56% 72
UK excluding London -93 199 £463 +3.93% 62
London -29 111 £515 +8.42% 24
Work from Home -30 102 £490 +11.94% 28
Midlands -20 61 £463 +3.01% 14
North of England -77 61 £475 +26.67% 9
West Midlands -18 60 £463 +3.01% 7
Yorkshire -49 38 £500 +32.45% 5
South West -23 30 £463 -5.13% 1
South East -43 30 £393 -17.26% 25
North West -54 22 £401 +14.57% 4
Scotland -25 20 £500 +11.11% 1
East of England -39 5 £400 -11.11% 7
Wales -14 3 £750 +106.90% 4
North East -36 1 £400 -4.99%
East Midlands - 1 £163 - 7

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.25%) SharePoint
2 16 (4.76%) Confluence
3 11 (3.27%) SAS
4 7 (2.08%) Microsoft Exchange
5 4 (1.19%) Adobe Experience Manager
5 4 (1.19%) IIS
5 4 (1.19%) Oracle Self-Service HR
6 3 (0.89%) NetWeaver
6 3 (0.89%) Oracle Workflow
7 2 (0.60%) Apache
7 2 (0.60%) ArcGIS
7 2 (0.60%) Oracle Spatial
8 1 (0.30%) CMS
8 1 (0.30%) Headless CMS
8 1 (0.30%) IBM HTTP Server
8 1 (0.30%) WebSphere
8 1 (0.30%) WebSphere Application Server
Applications
1 17 (5.06%) Microsoft Office
2 8 (2.38%) Microsoft Excel
Business Applications
1 18 (5.36%) Remedy ITSM
2 5 (1.49%) SAP S/4HANA
3 3 (0.89%) Oracle Assets
3 3 (0.89%) Oracle Cash Management
3 3 (0.89%) Oracle Payables
3 3 (0.89%) Oracle Procure-to-Pay
3 3 (0.89%) Oracle Receivables
4 2 (0.60%) NetSuite
5 1 (0.30%) iTrent
5 1 (0.30%) Oracle General Ledger
5 1 (0.30%) Primavera
5 1 (0.30%) SAP ERP
5 1 (0.30%) Veritas eDiscovery
Cloud Services
1 68 (20.24%) Azure
2 49 (14.58%) Entra ID
3 44 (13.10%) Microsoft 365
4 37 (11.01%) AWS
5 25 (7.44%) GitHub
6 21 (6.25%) Azure DevOps
7 17 (5.06%) OneDrive
8 16 (4.76%) GitHub Actions
9 15 (4.46%) Amazon CloudWatch
9 15 (4.46%) Microsoft Copilot
10 13 (3.87%) Serverless
11 12 (3.57%) Power Platform
11 12 (3.57%) Virtual Private Cloud
12 11 (3.27%) Amazon EC2
12 11 (3.27%) Amazon ECS
12 11 (3.27%) Amazon EKS
12 11 (3.27%) Amazon S3
12 11 (3.27%) AWS CodePipeline
12 11 (3.27%) AWS Lambda
12 11 (3.27%) GCP
Communications & Networking
1 27 (8.04%) Firewall
2 24 (7.14%) DNS
3 18 (5.36%) DHCP
4 17 (5.06%) VPN
5 12 (3.57%) LAN
5 12 (3.57%) WAN
6 11 (3.27%) Network Security
6 11 (3.27%) Wi-Fi
7 9 (2.68%) SAN
7 9 (2.68%) Wireless
8 8 (2.38%) MPLS
8 8 (2.38%) SD-WAN
9 7 (2.08%) VLAN
10 6 (1.79%) Cisco Nexus
11 5 (1.49%) Cisco IOS
11 5 (1.49%) TCP/IP
12 4 (1.19%) NetScaler
13 3 (0.89%) Internet
13 3 (0.89%) NAS
13 3 (0.89%) NGFW
Database & Business Intelligence
1 12 (3.57%) Power BI
2 10 (2.98%) Data Warehouse
3 8 (2.38%) Metadata
3 8 (2.38%) Oracle Database
4 7 (2.08%) MySQL
5 6 (1.79%) PostgreSQL
5 6 (1.79%) Relational Database
5 6 (1.79%) SQL Server
6 5 (1.49%) Metadata Repository
6 5 (1.49%) SAP HANA
7 3 (0.89%) Data Lake
7 3 (0.89%) NoSQL
7 3 (0.89%) Oracle BI Publisher
7 3 (0.89%) Pentaho
7 3 (0.89%) SQL Server Integration Services
7 3 (0.89%) Tableau
8 2 (0.60%) KDB
8 2 (0.60%) MaxDB
8 2 (0.60%) Oracle Reports
8 2 (0.60%) Sybase ASE
Development Applications
1 59 (17.56%) JIRA
2 17 (5.06%) Jenkins
3 14 (4.17%) GitLab
4 13 (3.87%) Git
5 12 (3.57%) Bitbucket
6 4 (1.19%) Jaeger
6 4 (1.19%) Maven
7 1 (0.30%) Artifactory
7 1 (0.30%) Cypress.io
7 1 (0.30%) Introscope
7 1 (0.30%) MSI
General
1 133 (39.58%) Social Skills
2 81 (24.11%) Finance
3 44 (13.10%) Analytical Skills
4 42 (12.50%) Public Sector
5 26 (7.74%) Banking
6 20 (5.95%) Legal
7 14 (4.17%) Law
8 13 (3.87%) Documentation Skills
9 10 (2.98%) Retail
10 6 (1.79%) Military
10 6 (1.79%) Organisational Skills
11 5 (1.49%) Telecoms
12 4 (1.19%) Police
13 3 (0.89%) Financial Institution
13 3 (0.89%) Front Office
13 3 (0.89%) General Ledger
13 3 (0.89%) Influencing Skills
14 2 (0.60%) Corporate Banking
14 2 (0.60%) Games
14 2 (0.60%) Presentation Skills
Job Titles
1 38 (11.31%) Service Manager
2 32 (9.52%) Support Engineer
3 30 (8.93%) Analyst
4 26 (7.74%) Architect
5 21 (6.25%) IT Support
5 21 (6.25%) Lead
6 20 (5.95%) Senior
7 17 (5.06%) Administrator
8 15 (4.46%) Consultant
8 15 (4.46%) Infrastructure Engineer
9 14 (4.17%) Developer
9 14 (4.17%) Incident Manager
9 14 (4.17%) IT Engineer
9 14 (4.17%) IT Support Engineer
10 13 (3.87%) Delivery Manager
10 13 (3.87%) Network Engineer
11 12 (3.57%) Scrum Master
12 9 (2.68%) Incident Analyst
12 9 (2.68%) Problem Analyst
12 9 (2.68%) Solutions Architect
Libraries, Frameworks & Software Standards
1 14 (4.17%) Microsoft Graph
2 11 (3.27%) Middleware
3 9 (2.68%) AWS CDK
4 8 (2.38%) REST
5 7 (2.08%) .NET
5 7 (2.08%) Spring
6 6 (1.79%) SAP Basis
6 6 (1.79%) Software Packaging
7 4 (1.19%) AngularJS
7 4 (1.19%) Bootstrap
7 4 (1.19%) CSS
7 4 (1.19%) J2EE
7 4 (1.19%) jQuery
7 4 (1.19%) Loki
7 4 (1.19%) OpenTelemetry
7 4 (1.19%) Oracle Fusion
7 4 (1.19%) Sass
7 4 (1.19%) Spring MVC
7 4 (1.19%) Web Services
8 3 (0.89%) XML
Miscellaneous
1 22 (6.55%) Product Ownership
2 20 (5.95%) Onboarding
3 17 (5.06%) Data Centre
4 16 (4.76%) CMDB
5 11 (3.27%) Security Posture
6 10 (2.98%) Management Information System
7 9 (2.68%) Analytical Mindset
7 9 (2.68%) Cloud Native
7 9 (2.68%) Data Protection Act
8 8 (2.38%) Hybrid Cloud
8 8 (2.38%) Smartphone
9 7 (2.08%) Clustering
9 7 (2.08%) Distributed Systems
9 7 (2.08%) Enterprise Software
9 7 (2.08%) Private Cloud
10 6 (1.79%) Mainframe
10 6 (1.79%) PKI
10 6 (1.79%) Replication
11 4 (1.19%) Distributed Computing
11 4 (1.19%) Self-Motivation
Operating Systems
1 70 (20.83%) Windows
2 55 (16.37%) Linux
3 22 (6.55%) Windows Server
4 18 (5.36%) Unix
5 14 (4.17%) Red Hat Enterprise Linux
6 9 (2.68%) zOS
7 8 (2.38%) Android
8 7 (2.08%) Ubuntu
8 7 (2.08%) Windows 10
9 4 (1.19%) Windows Server 2012
10 3 (0.89%) Apple iOS
10 3 (0.89%) Windows 7
10 3 (0.89%) Windows Server 2019
10 3 (0.89%) Windows XP
11 2 (0.60%) Windows Server 2016
12 1 (0.30%) AIX
Processes & Methodologies
1 157 (46.73%) ITIL
2 95 (28.27%) Change Management
3 92 (27.38%) ITSM
4 87 (25.89%) Service Management
5 86 (25.60%) Continuous Improvement
6 70 (20.83%) Root Cause Analysis
7 69 (20.54%) Agile
8 68 (20.24%) Incident Management
9 64 (19.05%) DevOps
10 60 (17.86%) Stakeholder Management
11 53 (15.77%) Service Delivery
12 52 (15.48%) Problem-Solving
13 47 (13.99%) CI/CD
14 39 (11.61%) Decision-Making
15 35 (10.42%) Observability
16 32 (9.52%) Incident Response
17 29 (8.63%) Stakeholder Engagement
18 28 (8.33%) Infrastructure as Code
18 28 (8.33%) Scrum
19 25 (7.44%) Customer Service
Programming Languages
1 38 (11.31%) PowerShell
2 33 (9.82%) SQL
3 29 (8.63%) Python
4 21 (6.25%) Bash
5 18 (5.36%) Java
6 13 (3.87%) C#
7 8 (2.38%) PL/SQL
8 7 (2.08%) JavaScript
9 5 (1.49%) JCL
10 4 (1.19%) Go
11 3 (0.89%) Shell Script
12 2 (0.60%) Perl
12 2 (0.60%) PHP
12 2 (0.60%) REXX
12 2 (0.60%) TypeScript
13 1 (0.30%) Jython
13 1 (0.30%) Korn
13 1 (0.30%) Kusto Query Language
13 1 (0.30%) SOQL
13 1 (0.30%) T-SQL
Qualifications
1 131 (38.99%) Security Cleared
2 103 (30.65%) SC Cleared
3 35 (10.42%) DV Cleared
4 25 (7.44%) Degree
5 12 (3.57%) ITIL Certification
6 11 (3.27%) SAFe Agilist
7 9 (2.68%) AWS Certified Cloud Practitioner
8 7 (2.08%) BPSS Clearance
8 7 (2.08%) Cisco Certification
9 6 (1.79%) CCNA
9 6 (1.79%) ITIL Foundation Certificate
9 6 (1.79%) Master's Degree
9 6 (1.79%) Microsoft Certification
10 5 (1.49%) MCSE
11 4 (1.19%) CCNP
11 4 (1.19%) PMI Certification
11 4 (1.19%) VMware Certified Professional (VCP)
12 3 (0.89%) PMP
12 3 (0.89%) RHCA
13 2 (0.60%) CISSP
Quality Assurance & Compliance
1 52 (15.48%) SLA
2 12 (3.57%) ISO/IEC 27001
3 8 (2.38%) Data Quality
3 8 (2.38%) PCI DSS
4 7 (2.08%) GDPR
5 6 (1.79%) Cyber Essentials
5 6 (1.79%) NIST
6 5 (1.49%) GRC
7 3 (0.89%) Actionable Recommendations
7 3 (0.89%) QA
7 3 (0.89%) Sarbanes-Oxley
8 2 (0.60%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.30%) Accessibility
9 1 (0.30%) COBIT
9 1 (0.30%) Disclosure Scotland
9 1 (0.30%) ISO 22301
9 1 (0.30%) ISO/IEC 20000
9 1 (0.30%) SOC 2
9 1 (0.30%) WCAG
System Software
1 53 (15.77%) Active Directory
2 23 (6.85%) Docker
3 16 (4.76%) VMware Infrastructure
4 13 (3.87%) NFS
5 8 (2.38%) Hyper-V
6 5 (1.49%) Time Sharing Option
7 4 (1.19%) Virtual Machines
8 3 (0.89%) Firmware
9 2 (0.60%) Oracle RAC
9 2 (0.60%) Virtual Desktop
9 2 (0.60%) VMware ESXi
9 2 (0.60%) VMware Workstation
9 2 (0.60%) XenApp
9 2 (0.60%) XenDesktop
10 1 (0.30%) BitLocker
10 1 (0.30%) vSphere
Systems Management
1 22 (6.55%) Terraform
2 18 (5.36%) Kubernetes
2 18 (5.36%) SCCM
3 16 (4.76%) Grafana
3 16 (4.76%) Microsoft Intune
4 14 (4.17%) Ansible
5 12 (3.57%) Prometheus
6 9 (2.68%) Cisco Prime
7 6 (1.79%) Red Hat Satellite
8 5 (1.49%) Tivoli Storage Manager
9 4 (1.19%) Istio
9 4 (1.19%) Podman
10 3 (0.89%) Active Directory Federation Services
10 3 (0.89%) Jamf Pro
10 3 (0.89%) Rancher
10 3 (0.89%) Single Sign-On
11 2 (0.60%) AirWatch
11 2 (0.60%) CASB
11 2 (0.60%) Failover Clustering
11 2 (0.60%) vCenter Server
Vendors
1 67 (19.94%) ServiceNow
2 56 (16.67%) Microsoft
3 26 (7.74%) Oracle
4 23 (6.85%) Cisco
4 23 (6.85%) Remedy
5 19 (5.65%) VMware
6 14 (4.17%) Red Hat
7 13 (3.87%) Dell
7 13 (3.87%) Splunk
8 12 (3.57%) SAP
9 9 (2.68%) Broadcom
9 9 (2.68%) IBM
10 8 (2.38%) Citrix
10 8 (2.38%) Dynatrace
10 8 (2.38%) Salesforce
10 8 (2.38%) SolarWinds
11 7 (2.08%) Aruba
11 7 (2.08%) BMC
11 7 (2.08%) Brocade
11 7 (2.08%) Fortinet