Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 20 January 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Jan 2026
Same period 2025 Same period 2024
Rank 331 265 249
Rank change year-on-year -66 -16 +2
Contract jobs citing Problem Management 272 273 405
As % of all contract jobs in the UK 0.73% 0.87% 0.93%
As % of the Processes & Methodologies category 0.83% 0.98% 1.07%
Number of daily rates quoted 172 153 235
10th Percentile £263 £253 £277
25th Percentile £344 £413 £350
Median daily rate (50th Percentile) £465 £475 £465
Median % change year-on-year -2.11% +2.16% -1.07%
75th Percentile £550 £585 £578
90th Percentile £613 £650 £635
UK excluding London median daily rate £461 £450 £450
% change year-on-year +2.50% - -
Number of hourly rates quoted 21 10 54
10th Percentile £15.50 £35.75 £13.29
25th Percentile £16.40 £55.87 £13.41
Median hourly rate £20.79 £60.87 £14.16
Median % change year-on-year -65.85% +329.89% -27.38%
75th Percentile £26.11 £69.69 £23.75
90th Percentile £26.57 £73.00 £56.04
UK excluding London median hourly rate £20.00 £60.87 £14.16
% change year-on-year -67.14% +329.89% -28.75%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,673 27,807 37,942
As % of all contract IT jobs advertised in the UK 87.64% 88.90% 87.55%
Number of daily rates quoted 20,708 16,856 25,065
10th Percentile £305 £306 £300
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £645
90th Percentile £720 £743 £738
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 1,982 890 1,770
10th Percentile £14.55 £15.62 £14.00
25th Percentile £17.69 £21.00 £17.16
Median hourly rate £25.15 £32.50 £38.00
Median % change year-on-year -22.62% -14.47% +16.92%
75th Percentile £57.25 £62.50 £63.29
90th Percentile £69.25 £75.00 £75.25
UK excluding London median hourly rate £24.41 £30.88 £40.13
% change year-on-year -20.96% -23.05% +54.33%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 20 January 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 20 January 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 20 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -59 231 £475 - 91
UK excluding London -35 171 £461 +2.50% 93
Work from Home +21 87 £465 +3.33% 61
London -59 73 £475 -5.00% 15
North of England -52 54 £455 -0.27% 21
South East -5 41 £350 -18.98% 28
Midlands -21 35 £325 +51.16% 14
North West -31 32 £358 -23.42% 10
West Midlands -21 26 £306 +42.44% 9
South West -5 25 £550 - 8
Yorkshire -39 22 £500 +11.11% 8
Scotland +9 12 £500 +6.10% 11
East Midlands - 9 £419 - 5
Northern Ireland - 7 £375 - 2
East of England -34 5 £275 -38.89% 9

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (12.13%) SharePoint
2 20 (7.35%) Confluence
3 19 (6.99%) Microsoft Exchange
4 15 (5.51%) Skype for Business
5 7 (2.57%) Exchange Server 2013
5 7 (2.57%) Mattermost
6 6 (2.21%) Apache
7 3 (1.10%) IIS
7 3 (1.10%) iPlanet
7 3 (1.10%) JBoss
7 3 (1.10%) WebSphere
7 3 (1.10%) WebSphere Application Server
8 2 (0.74%) SAS
9 1 (0.37%) CICS
9 1 (0.37%) CMS
9 1 (0.37%) Headless CMS
9 1 (0.37%) NetWeaver
9 1 (0.37%) Oracle Self-Service HR
9 1 (0.37%) Oracle Workflow
Applications
1 30 (11.03%) Microsoft Office
2 10 (3.68%) Microsoft Excel
3 9 (3.31%) Microsoft PowerPoint
3 9 (3.31%) MS Visio
4 1 (0.37%) AutoCAD
Business Applications
1 20 (7.35%) Remedy ITSM
2 3 (1.10%) assyst
2 3 (1.10%) ResourceLink
3 2 (0.74%) Oracle Cash Management
3 2 (0.74%) Oracle Payables
3 2 (0.74%) Oracle Receivables
3 2 (0.74%) SAP S/4HANA
4 1 (0.37%) Dynamics CRM
4 1 (0.37%) ION MarketView
4 1 (0.37%) Oracle Assets
4 1 (0.37%) Oracle General Ledger
4 1 (0.37%) Oracle Procure-to-Pay
4 1 (0.37%) SAP ERP
4 1 (0.37%) SAP IBP
4 1 (0.37%) Veritas eDiscovery
Cloud Services
1 61 (22.43%) Azure
2 53 (19.49%) Microsoft 365
3 26 (9.56%) OneDrive
4 24 (8.82%) AWS
5 22 (8.09%) Entra ID
6 13 (4.78%) Power Platform
7 12 (4.41%) GCP
7 12 (4.41%) SaaS
8 10 (3.68%) Datadog
8 10 (3.68%) Microsoft Copilot
9 9 (3.31%) GitHub
10 8 (2.94%) Azure DevOps
10 8 (2.94%) PaaS
11 6 (2.21%) Azure Functions
11 6 (2.21%) Power Automate
11 6 (2.21%) Serverless
12 5 (1.84%) OCI
13 4 (1.47%) AWS CloudFormation
13 4 (1.47%) Azure AKS
13 4 (1.47%) GitHub Actions
Communications & Networking
1 22 (8.09%) DNS
2 18 (6.62%) Skype
3 17 (6.25%) Firewall
4 16 (5.88%) VPN
5 14 (5.15%) TCP/IP
6 11 (4.04%) WAN
7 9 (3.31%) Network Security
8 8 (2.94%) DHCP
8 8 (2.94%) SD-WAN
8 8 (2.94%) Unified Communications
9 7 (2.57%) LAN
9 7 (2.57%) SAN
10 6 (2.21%) Wi-Fi
11 5 (1.84%) Broadband
11 5 (1.84%) Cisco Nexus
11 5 (1.84%) Internet
11 5 (1.84%) NetScaler
11 5 (1.84%) Wireless
12 4 (1.47%) MPLS
13 3 (1.10%) SSH
Database & Business Intelligence
1 11 (4.04%) PostgreSQL
2 6 (2.21%) Data Warehouse
2 6 (2.21%) Power BI
3 5 (1.84%) Metadata
3 5 (1.84%) Metadata Repository
3 5 (1.84%) Oracle Database
4 4 (1.47%) MongoDB
4 4 (1.47%) Relational Database
5 3 (1.10%) Oracle Reports
5 3 (1.10%) SQL Server
6 2 (0.74%) Azure SQL Database
6 2 (0.74%) Oracle BI Publisher
6 2 (0.74%) Oracle ODI
6 2 (0.74%) SQL Server Integration Services
7 1 (0.37%) Amazon Redshift
7 1 (0.37%) Data Lake
7 1 (0.37%) Flink
7 1 (0.37%) Looker
7 1 (0.37%) SAP HANA
7 1 (0.37%) SAS Enterprise Guide
Development Applications
1 29 (10.66%) JIRA
2 13 (4.78%) Git
3 8 (2.94%) Jenkins
4 5 (1.84%) GitLab
5 4 (1.47%) Liquibase
6 3 (1.10%) Bitbucket Server
6 3 (1.10%) CA Release Automation
6 3 (1.10%) CircleCI
6 3 (1.10%) JUnit
6 3 (1.10%) Mockito
6 3 (1.10%) MSI
6 3 (1.10%) Sonatype Nexus
7 1 (0.37%) Cypress.io
7 1 (0.37%) Subversion
7 1 (0.37%) Team Foundation Server
General
1 109 (40.07%) Social Skills
2 77 (28.31%) Finance
3 47 (17.28%) Analytical Skills
4 33 (12.13%) Public Sector
5 28 (10.29%) Banking
6 16 (5.88%) Manufacturing
7 12 (4.41%) Documentation Skills
8 11 (4.04%) Law
9 9 (3.31%) Retail
9 9 (3.31%) Telecoms
10 8 (2.94%) Organisational Skills
11 7 (2.57%) Financial Institution
12 6 (2.21%) Legal
12 6 (2.21%) Marketing
13 5 (1.84%) Electronics
13 5 (1.84%) Military
14 3 (1.10%) Local Government
15 2 (0.74%) General Ledger
15 2 (0.74%) Investment Banking
15 2 (0.74%) Publishing
Job Titles
1 67 (24.63%) Analyst
2 43 (15.81%) Support Analyst
3 28 (10.29%) IT Support
4 19 (6.99%) Service Manager
5 18 (6.62%) Lead
6 17 (6.25%) Consultant
6 17 (6.25%) Operations Analyst
7 16 (5.88%) Incident Manager
7 16 (5.88%) IT Analyst
7 16 (5.88%) Operational Support Analyst
7 16 (5.88%) Operations Support Analyst
8 15 (5.51%) IT Support Analyst
9 14 (5.15%) Senior
10 12 (4.41%) Architect
10 12 (4.41%) Service Analyst
10 12 (4.41%) Support Engineer
11 10 (3.68%) Service Desk Analyst
12 9 (3.31%) Support Technician
13 8 (2.94%) Developer
13 8 (2.94%) ITIL Manager
Libraries, Frameworks & Software Standards
1 13 (4.78%) REST
2 9 (3.31%) Oracle Fusion
3 8 (2.94%) Microsoft Graph
3 8 (2.94%) Middleware
4 7 (2.57%) Kafka
5 4 (1.47%) LDAP
5 4 (1.47%) SAML
6 3 (1.10%) ActiveMQ
6 3 (1.10%) OAuth
6 3 (1.10%) OpenID
6 3 (1.10%) RESTful
6 3 (1.10%) WireMock
6 3 (1.10%) XML
7 2 (0.74%) .NET
7 2 (0.74%) ADO
7 2 (0.74%) Spring
7 2 (0.74%) Spring Boot
7 2 (0.74%) Web Services
7 2 (0.74%) XMPP
8 1 (0.37%) CSS
Miscellaneous
1 21 (7.72%) Management Information System
2 18 (6.62%) Enterprise Software
3 13 (4.78%) Onboarding
4 12 (4.41%) CMDB
5 11 (4.04%) Cloud Native
6 10 (3.68%) Video Conferencing
7 7 (2.57%) Data Centre
8 6 (2.21%) Analytical Mindset
8 6 (2.21%) Driving Licence
8 6 (2.21%) Self-Motivation
9 5 (1.84%) Low-Code
9 5 (1.84%) PKI
9 5 (1.84%) Product Ownership
9 5 (1.84%) Security Posture
9 5 (1.84%) Team-Oriented Environment
10 4 (1.47%) Hybrid Cloud
10 4 (1.47%) Virtual Team
11 3 (1.10%) Tandem
12 2 (0.74%) Blackberry
12 2 (0.74%) Mainframe
Operating Systems
1 61 (22.43%) Windows
2 35 (12.87%) Linux
3 15 (5.51%) Windows 10
4 14 (5.15%) Unix
4 14 (5.15%) Windows Server
5 9 (3.31%) Android
5 9 (3.31%) Red Hat Enterprise Linux
6 8 (2.94%) Ubuntu
7 6 (2.21%) Apple iOS
8 3 (1.10%) CentOS
8 3 (1.10%) Windows Server 2012
9 2 (0.74%) Debian
9 2 (0.74%) VMS
9 2 (0.74%) zOS
10 1 (0.37%) Mac OS
10 1 (0.37%) Windows 7
10 1 (0.37%) Windows XP
Processes & Methodologies
1 157 (57.72%) ITIL
2 77 (28.31%) Change Management
3 73 (26.84%) ITSM
4 72 (26.47%) Service Management
5 67 (24.63%) Problem-Solving
5 67 (24.63%) Root Cause Analysis
6 56 (20.59%) Incident Management
7 50 (18.38%) DevOps
8 44 (16.18%) Service Delivery
9 43 (15.81%) Stakeholder Management
10 38 (13.97%) Agile
11 35 (12.87%) Continuous Improvement
12 32 (11.76%) Information Security
12 32 (11.76%) Observability
13 30 (11.03%) Cybersecurity
14 29 (10.66%) Customer Service
15 27 (9.93%) Mentoring
15 27 (9.93%) Project Management
16 24 (8.82%) CI/CD
17 23 (8.46%) Data Protection
Programming Languages
1 60 (22.06%) PowerShell
2 37 (13.60%) SQL
3 25 (9.19%) Python
4 13 (4.78%) Bash
5 12 (4.41%) Java
6 11 (4.04%) Shell Script
7 4 (1.47%) C#
7 4 (1.47%) JavaScript
8 3 (1.10%) Go
8 3 (1.10%) Groovy
9 1 (0.37%) C++
9 1 (0.37%) CLIST
9 1 (0.37%) JCL
9 1 (0.37%) PL/SQL
9 1 (0.37%) REXX
9 1 (0.37%) TypeScript
9 1 (0.37%) VBA
Qualifications
1 84 (30.88%) Security Cleared
2 61 (22.43%) SC Cleared
3 43 (15.81%) Degree
4 18 (6.62%) ITIL Certification
5 12 (4.41%) Microsoft Certification
6 10 (3.68%) A+ Certification
7 7 (2.57%) Computer Science Degree
7 7 (2.57%) ITIL Foundation Certificate
8 6 (2.21%) MCP
9 5 (1.84%) AWS Certification
9 5 (1.84%) MCDST
9 5 (1.84%) MCSE
9 5 (1.84%) PMP
10 4 (1.47%) Azure Certification
10 4 (1.47%) BPSS Clearance
10 4 (1.47%) DV Cleared
11 3 (1.10%) CCNP
11 3 (1.10%) Cisco Certification
11 3 (1.10%) PMI Certification
12 2 (0.74%) MCSA
Quality Assurance & Compliance
1 26 (9.56%) SLA
2 7 (2.57%) ISO/IEC 27001
2 7 (2.57%) QA
3 6 (2.21%) GDPR
4 4 (1.47%) Data Quality
5 3 (1.10%) GRC
6 2 (0.74%) Accessibility
6 2 (0.74%) ISO 22301
6 2 (0.74%) NIST
6 2 (0.74%) Sarbanes-Oxley
7 1 (0.37%) Cyber Essentials
7 1 (0.37%) HMG Security Policy Framework
System Software
1 72 (26.47%) Active Directory
2 20 (7.35%) Docker
3 5 (1.84%) Virtual Desktop
4 3 (1.10%) Tivoli Directory Server
5 2 (0.74%) VMware Infrastructure
6 1 (0.37%) Time Sharing Option
6 1 (0.37%) XenApp
6 1 (0.37%) XenDesktop
Systems Management
1 26 (9.56%) Microsoft Intune
2 25 (9.19%) SCCM
3 18 (6.62%) Kubernetes
4 15 (5.51%) HP SiteScope
4 15 (5.51%) SCOM
5 14 (5.15%) Grafana
6 9 (3.31%) Prometheus
7 8 (2.94%) Terraform
8 6 (2.21%) Ansible
9 5 (1.84%) EMC NetWorker
9 5 (1.84%) EMC VPLEX
10 4 (1.47%) Cisco Prime
11 3 (1.10%) Active Directory Federation Services
11 3 (1.10%) CA Single Sign-On
11 3 (1.10%) CA Wily
11 3 (1.10%) Progress Chef
11 3 (1.10%) Tivoli
11 3 (1.10%) WSUS
12 2 (0.74%) Single Sign-On
13 1 (0.37%) Jamf Pro
Vendors
1 100 (36.76%) Microsoft
2 31 (11.40%) Splunk
3 29 (10.66%) Remedy
4 27 (9.93%) Cisco
5 26 (9.56%) ServiceNow
6 22 (8.09%) Oracle
7 16 (5.88%) Red Hat
8 13 (4.78%) AppDynamics
9 11 (4.04%) Dell
9 11 (4.04%) Dynatrace
10 9 (3.31%) Atlassian
10 9 (3.31%) SAP
10 9 (3.31%) VMware
11 7 (2.57%) BMC
11 7 (2.57%) IBM
12 6 (2.21%) NVIDIA
13 5 (1.84%) Citrix
13 5 (1.84%) EMC
13 5 (1.84%) iManage
13 5 (1.84%) Palo Alto