Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 30 April 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Apr 2026
Same period 2025 Same period 2024
Rank 347 235 244
Rank change year-on-year -112 +9 +2
Contract jobs citing Problem Management 316 332 434
As % of all contract jobs in the UK 0.67% 1.14% 1.00%
As % of the Processes & Methodologies category 0.79% 1.25% 1.15%
Number of daily rates quoted 211 204 255
10th Percentile £304 £302 £313
25th Percentile £400 £379 £400
Median daily rate (50th Percentile) £465 £450 £475
Median % change year-on-year +3.33% -5.26% -5.00%
75th Percentile £581 £550 £525
90th Percentile £671 £601 £600
UK excluding London median daily rate £463 £440 £475
% change year-on-year +5.11% -7.37% +5.56%
Number of hourly rates quoted 16 9 49
10th Percentile - £23.50 £13.29
25th Percentile £18.75 £36.25 £14.16
Median hourly rate £23.45 £45.00 £22.50
Median % change year-on-year -47.89% +100.00% +64.71%
75th Percentile £35.53 £68.75 £25.00
90th Percentile £67.84 £70.00 £45.20
UK excluding London median hourly rate £55.00 £65.00 £18.00
% change year-on-year -15.38% +261.11% +31.77%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 39,921 26,554 37,629
As % of all contract IT jobs advertised in the UK 84.61% 90.86% 86.31%
Number of daily rates quoted 25,152 17,143 24,256
10th Percentile £319 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £521 £525
Median % change year-on-year -4.03% -0.76% -4.55%
75th Percentile £613 £630 £638
90th Percentile £725 £744 £750
UK excluding London median daily rate £488 £483 £500
% change year-on-year +1.04% -3.50% -
Number of hourly rates quoted 2,393 1,068 2,439
10th Percentile £14.96 £14.81 £12.75
25th Percentile £19.91 £18.51 £16.00
Median hourly rate £41.56 £29.07 £35.00
Median % change year-on-year +42.95% -16.94% -6.17%
75th Percentile £66.00 £62.24 £59.95
90th Percentile £78.75 £75.00 £72.50
UK excluding London median hourly rate £42.71 £28.00 £36.50
% change year-on-year +52.52% -23.29% +1.39%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 30 April 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 30 April 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 30 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -91 285 £464 +3.06% 69
UK excluding London -105 179 £463 +5.11% 62
London -43 113 £483 -3.50% 16
Work from Home -28 95 £475 +10.47% 32
Midlands -41 53 £463 -5.03% 14
North of England -89 52 £460 +22.67% 12
West Midlands -34 50 £463 -5.03% 12
Yorkshire -45 34 £488 +30.00% 6
South East -37 32 £392 -13.00% 15
South West -28 30 £488 - 5
North West -63 17 £401 +10.54% 5
Scotland -14 16 £513 +15.17% 2
Wales -12 3 £750 +106.90% 5
East of England -60 3 £400 -12.71% 9
East Midlands - 3 £400 - 2
Northern Ireland +3 1 - - 1
North East -17 1 £400 -4.99% 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (6.33%) SharePoint
2 16 (5.06%) Confluence
3 11 (3.48%) SAS
4 9 (2.85%) Microsoft Exchange
5 5 (1.58%) Apache
6 4 (1.27%) Adobe Experience Manager
6 4 (1.27%) IIS
6 4 (1.27%) Oracle Self-Service HR
7 3 (0.95%) Oracle Workflow
8 2 (0.63%) ArcGIS
8 2 (0.63%) Oracle Spatial
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) IBM HTTP Server
9 1 (0.32%) NetWeaver
9 1 (0.32%) WebSphere
9 1 (0.32%) WebSphere Application Server
Applications
1 10 (3.16%) Microsoft Office
2 2 (0.63%) Microsoft Excel
3 1 (0.32%) AutoCAD
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) MS Visio
Business Applications
1 11 (3.48%) Remedy ITSM
2 4 (1.27%) Oracle Cash Management
2 4 (1.27%) Oracle Payables
2 4 (1.27%) Oracle Receivables
3 3 (0.95%) Oracle Assets
3 3 (0.95%) Oracle Procure-to-Pay
3 3 (0.95%) SAP S/4HANA
4 2 (0.63%) NetSuite
4 2 (0.63%) Oracle General Ledger
5 1 (0.32%) ResourceLink
5 1 (0.32%) Veritas eDiscovery
Cloud Services
1 68 (21.52%) Azure
2 40 (12.66%) AWS
3 39 (12.34%) Entra ID
4 38 (12.03%) Microsoft 365
5 24 (7.59%) GitHub
6 23 (7.28%) Azure DevOps
7 16 (5.06%) GCP
7 16 (5.06%) GitHub Actions
8 15 (4.75%) Microsoft Copilot
9 12 (3.80%) OneDrive
10 11 (3.48%) Amazon CloudWatch
10 11 (3.48%) Power Platform
10 11 (3.48%) Serverless
11 10 (3.16%) AWS CloudFormation
11 10 (3.16%) Datadog
12 8 (2.53%) Virtual Private Cloud
13 7 (2.22%) Amazon EC2
13 7 (2.22%) Amazon S3
13 7 (2.22%) AWS Lambda
13 7 (2.22%) IaaS
Communications & Networking
1 30 (9.49%) Firewall
2 18 (5.70%) DNS
3 15 (4.75%) Network Security
4 13 (4.11%) VPN
5 12 (3.80%) TCP/IP
6 11 (3.48%) WAN
7 10 (3.16%) LAN
8 9 (2.85%) DHCP
9 8 (2.53%) MPLS
9 8 (2.53%) SD-WAN
10 6 (1.90%) Cisco Nexus
10 6 (1.90%) NetScaler
10 6 (1.90%) SAN
10 6 (1.90%) Wi-Fi
10 6 (1.90%) Wireless
11 4 (1.27%) Broadband
12 3 (0.95%) Internet
12 3 (0.95%) NAS
12 3 (0.95%) SSL
13 2 (0.63%) OSPF
Database & Business Intelligence
1 11 (3.48%) Data Warehouse
1 11 (3.48%) PostgreSQL
1 11 (3.48%) Power BI
2 8 (2.53%) Metadata
2 8 (2.53%) Oracle Database
3 7 (2.22%) MySQL
3 7 (2.22%) SQL Server
4 6 (1.90%) Relational Database
5 5 (1.58%) Metadata Repository
5 5 (1.58%) SQL Server Integration Services
6 4 (1.27%) MongoDB
6 4 (1.27%) Oracle BI Publisher
6 4 (1.27%) SAP HANA
7 3 (0.95%) Data Lake
7 3 (0.95%) NoSQL
7 3 (0.95%) Oracle Reports
7 3 (0.95%) Pentaho
7 3 (0.95%) Tableau
8 2 (0.63%) Azure SQL Database
8 2 (0.63%) Oracle ODI
Development Applications
1 54 (17.09%) JIRA
2 18 (5.70%) Git
3 15 (4.75%) Jenkins
4 12 (3.80%) GitLab
5 8 (2.53%) Bitbucket
6 4 (1.27%) Jaeger
6 4 (1.27%) Maven
7 3 (0.95%) CircleCI
8 2 (0.63%) JUnit
8 2 (0.63%) Liquibase
8 2 (0.63%) Mockito
9 1 (0.32%) Artifactory
9 1 (0.32%) Cypress.io
9 1 (0.32%) Introscope
9 1 (0.32%) MSI
General
1 104 (32.91%) Social Skills
2 82 (25.95%) Finance
3 43 (13.61%) Analytical Skills
4 39 (12.34%) Public Sector
5 32 (10.13%) Banking
6 19 (6.01%) Legal
7 16 (5.06%) Law
8 11 (3.48%) Retail
9 10 (3.16%) Documentation Skills
10 6 (1.90%) Military
10 6 (1.90%) Telecoms
11 4 (1.27%) Financial Institution
11 4 (1.27%) General Ledger
11 4 (1.27%) Influencing Skills
11 4 (1.27%) Local Government
12 3 (0.95%) Police
13 2 (0.63%) Corporate Banking
13 2 (0.63%) Manufacturing
13 2 (0.63%) Organisational Skills
14 1 (0.32%) Games
Job Titles
1 37 (11.71%) Service Manager
2 34 (10.76%) Analyst
3 26 (8.23%) Architect
4 22 (6.96%) Support Engineer
5 21 (6.65%) IT Support
5 21 (6.65%) Senior
6 19 (6.01%) Lead
7 16 (5.06%) Administrator
8 15 (4.75%) IT Engineer
9 14 (4.43%) Consultant
9 14 (4.43%) Developer
9 14 (4.43%) IT Support Engineer
10 12 (3.80%) Incident Manager
10 12 (3.80%) Service Analyst
11 11 (3.48%) Delivery Manager
12 10 (3.16%) Network Engineer
13 9 (2.85%) Infrastructure Engineer
13 9 (2.85%) Service Desk Analyst
13 9 (2.85%) Solutions Architect
13 9 (2.85%) Support Analyst
Libraries, Frameworks & Software Standards
1 13 (4.11%) Middleware
2 11 (3.48%) Microsoft Graph
2 11 (3.48%) REST
3 7 (2.22%) .NET
3 7 (2.22%) Spring
4 6 (1.90%) AWS CDK
4 6 (1.90%) Kafka
5 5 (1.58%) Oracle Fusion
6 4 (1.27%) AngularJS
6 4 (1.27%) Bootstrap
6 4 (1.27%) CSS
6 4 (1.27%) J2EE
6 4 (1.27%) jQuery
6 4 (1.27%) Loki
6 4 (1.27%) OpenTelemetry
6 4 (1.27%) SAP Basis
6 4 (1.27%) Sass
6 4 (1.27%) Spring MVC
6 4 (1.27%) Web Services
7 3 (0.95%) Software Packaging
Miscellaneous
1 18 (5.70%) CMDB
2 15 (4.75%) Cloud Native
2 15 (4.75%) Data Centre
2 15 (4.75%) Product Ownership
3 13 (4.11%) Management Information System
3 13 (4.11%) Onboarding
4 11 (3.48%) Security Posture
5 9 (2.85%) Analytical Mindset
6 8 (2.53%) Hybrid Cloud
7 7 (2.22%) Clustering
7 7 (2.22%) Enterprise Software
7 7 (2.22%) Private Cloud
8 6 (1.90%) Data Protection Act
8 6 (1.90%) Distributed Systems
8 6 (1.90%) Mainframe
8 6 (1.90%) PKI
8 6 (1.90%) Replication
9 3 (0.95%) Autonomous Agent
9 3 (0.95%) Enterprise Storage
9 3 (0.95%) Self-Motivation
Operating Systems
1 63 (19.94%) Windows
2 53 (16.77%) Linux
3 24 (7.59%) Windows Server
4 18 (5.70%) Unix
5 11 (3.48%) Windows 10
6 9 (2.85%) Red Hat Enterprise Linux
6 9 (2.85%) Ubuntu
6 9 (2.85%) zOS
7 6 (1.90%) Windows Server 2012
8 2 (0.63%) CentOS
8 2 (0.63%) Debian
8 2 (0.63%) Windows Server 2016
8 2 (0.63%) Windows Server 2019
9 1 (0.32%) AIX
9 1 (0.32%) Android
9 1 (0.32%) Apple iOS
9 1 (0.32%) Windows 7
9 1 (0.32%) Windows XP
Processes & Methodologies
1 151 (47.78%) ITIL
2 98 (31.01%) Change Management
3 87 (27.53%) Service Management
4 82 (25.95%) Root Cause Analysis
5 77 (24.37%) ITSM
6 74 (23.42%) Continuous Improvement
7 64 (20.25%) DevOps
8 62 (19.62%) Agile
8 62 (19.62%) Incident Management
9 53 (16.77%) Problem-Solving
9 53 (16.77%) Stakeholder Management
10 49 (15.51%) Service Delivery
11 48 (15.19%) CI/CD
12 44 (13.92%) Observability
13 31 (9.81%) Decision-Making
14 30 (9.49%) Incident Response
15 29 (9.18%) Infrastructure as Code
16 22 (6.96%) Data Modelling
17 21 (6.65%) Mentoring
17 21 (6.65%) Scrum
Programming Languages
1 43 (13.61%) PowerShell
2 40 (12.66%) SQL
3 27 (8.54%) Python
4 20 (6.33%) Bash
4 20 (6.33%) Java
5 13 (4.11%) C#
6 8 (2.53%) PL/SQL
6 8 (2.53%) Shell Script
7 7 (2.22%) Go
7 7 (2.22%) JavaScript
8 4 (1.27%) JCL
9 2 (0.63%) Perl
9 2 (0.63%) PHP
9 2 (0.63%) TypeScript
10 1 (0.32%) Jython
10 1 (0.32%) Korn
10 1 (0.32%) Kusto Query Language
10 1 (0.32%) REXX
10 1 (0.32%) T-SQL
Qualifications
1 120 (37.97%) Security Cleared
2 99 (31.33%) SC Cleared
3 32 (10.13%) DV Cleared
4 21 (6.65%) Degree
5 10 (3.16%) ITIL Certification
6 7 (2.22%) Cisco Certification
6 7 (2.22%) Microsoft Certification
6 7 (2.22%) SAFe Agilist
7 6 (1.90%) AWS Certified Cloud Practitioner
7 6 (1.90%) BPSS Clearance
7 6 (1.90%) CCNA
7 6 (1.90%) ITIL Foundation Certificate
7 6 (1.90%) MCSE
8 4 (1.27%) CCNP
8 4 (1.27%) Master's Degree
9 3 (0.95%) Azure Certification
9 3 (0.95%) PMI Certification
9 3 (0.95%) RHCA
9 3 (0.95%) VMware Certified Professional (VCP)
10 2 (0.63%) A+ Certification
Quality Assurance & Compliance
1 47 (14.87%) SLA
2 12 (3.80%) ISO/IEC 27001
3 9 (2.85%) GDPR
4 8 (2.53%) Data Quality
5 7 (2.22%) PCI DSS
6 6 (1.90%) Cyber Essentials
6 6 (1.90%) GRC
7 4 (1.27%) NIST
7 4 (1.27%) Sarbanes-Oxley
8 3 (0.95%) QA
9 2 (0.63%) Actionable Recommendations
9 2 (0.63%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.32%) COBIT
10 1 (0.32%) Disclosure Scotland
10 1 (0.32%) ISO 22301
10 1 (0.32%) SOC 2
System Software
1 46 (14.56%) Active Directory
2 27 (8.54%) Docker
3 14 (4.43%) VMware Infrastructure
4 7 (2.22%) Hyper-V
5 6 (1.90%) NFS
6 5 (1.58%) Virtual Desktop
7 4 (1.27%) Time Sharing Option
8 3 (0.95%) Virtual Machines
8 3 (0.95%) XenApp
8 3 (0.95%) XenDesktop
9 2 (0.63%) Oracle RAC
9 2 (0.63%) VMware Workstation
Systems Management
1 26 (8.23%) Kubernetes
2 23 (7.28%) Terraform
3 20 (6.33%) Grafana
4 16 (5.06%) Ansible
5 14 (4.43%) Prometheus
6 12 (3.80%) SCCM
7 9 (2.85%) Cisco Prime
7 9 (2.85%) Microsoft Intune
8 4 (1.27%) Istio
8 4 (1.27%) Podman
8 4 (1.27%) Tivoli Storage Manager
8 4 (1.27%) WSUS
9 3 (0.95%) Active Directory Federation Services
9 3 (0.95%) EMC NetWorker
9 3 (0.95%) Rancher
9 3 (0.95%) Single Sign-On
10 2 (0.63%) AirWatch
10 2 (0.63%) CASB
10 2 (0.63%) Failover Clustering
10 2 (0.63%) PaperCut
Vendors
1 61 (19.30%) ServiceNow
2 54 (17.09%) Microsoft
3 30 (9.49%) Oracle
4 20 (6.33%) Cisco
4 20 (6.33%) VMware
5 17 (5.38%) Splunk
6 15 (4.75%) Remedy
7 13 (4.11%) Red Hat
8 11 (3.48%) Dell
9 10 (3.16%) AppDynamics
9 10 (3.16%) Citrix
10 9 (2.85%) BMC
11 8 (2.53%) Dynatrace
11 8 (2.53%) IBM
11 8 (2.53%) SAP
12 7 (2.22%) Aruba
12 7 (2.22%) Broadcom
12 7 (2.22%) Brocade
12 7 (2.22%) Denodo
12 7 (2.22%) Fortinet