Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 16 November 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Nov 2025
Same period 2024 Same period 2023
Rank 318 317 249
Rank change year-on-year -1 -68 +27
Contract jobs citing Problem Management 291 262 471
As % of all contract jobs in the UK 0.82% 0.72% 1.00%
As % of the Processes & Methodologies category 0.92% 0.83% 1.13%
Number of daily rates quoted 163 150 287
10th Percentile £263 £299 £250
25th Percentile £353 £425 £363
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +1.01%
75th Percentile £571 £582 £575
90th Percentile £650 £650 £638
UK excluding London median daily rate £500 £484 £500
% change year-on-year +3.20% -3.10% +11.11%
Number of hourly rates quoted 28 10 38
10th Percentile £15.50 £30.75 -
25th Percentile £16.84 £55.87 £13.41
Median hourly rate £20.40 £57.62 £13.91
Median % change year-on-year -64.60% +314.22% -26.79%
75th Percentile £24.41 £68.44 £17.04
90th Percentile £35.59 £73.00 £56.02
UK excluding London median hourly rate £20.00 £56.75 £13.66
% change year-on-year -64.75% +315.41% -20.77%

All Process and Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,719 31,545 41,752
As % of all contract IT jobs advertised in the UK 89.82% 86.25% 88.55%
Number of daily rates quoted 19,853 18,987 28,148
10th Percentile £295 £310 £308
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £500 £525 £533
Median % change year-on-year -4.76% -1.41% -3.18%
75th Percentile £619 £638 £650
90th Percentile £725 £738 £745
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 2,095 1,115 1,613
10th Percentile £14.50 £15.10 £14.25
25th Percentile £17.50 £20.12 £19.00
Median hourly rate £25.15 £35.00 £43.33
Median % change year-on-year -28.14% -19.22% +23.80%
75th Percentile £44.75 £63.75 £65.00
90th Percentile £67.00 £73.75 £77.50
UK excluding London median hourly rate £22.63 £33.93 £43.83
% change year-on-year -33.30% -22.58% +48.56%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 16 November 2025.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 16 November 2025.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 16 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -6 247 £500 - 144
UK excluding London +1 180 £500 +3.20% 89
London -14 87 £475 -5.00% 79
Work from Home +35 85 £450 -10.00% 64
North of England -39 59 £450 -14.29% 12
North West -15 43 £325 -37.80% 8
Midlands -12 33 £402 -0.74% 10
South East +3 31 £500 +11.11% 37
South West +21 24 £575 -2.13% 7
West Midlands -12 23 £375 -7.41% 7
Scotland +2 15 £550 +16.71% 7
Yorkshire -50 15 £500 -4.76% 3
East of England -18 11 £450 +29.50% 13
East Midlands - 10 £538 - 3
Northern Ireland - 8 £350 - 3
Wales 0 1 - - 5
North East -10 1 £650 - 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (8.93%) SharePoint
2 25 (8.59%) Confluence
3 23 (7.90%) Microsoft Exchange
4 17 (5.84%) Skype for Business
5 9 (3.09%) Mattermost
6 8 (2.75%) CICS
7 7 (2.41%) Exchange Server 2013
8 4 (1.37%) Apache
8 4 (1.37%) NetWeaver
9 3 (1.03%) IIS
9 3 (1.03%) iPlanet
9 3 (1.03%) JBoss
9 3 (1.03%) WebSphere
9 3 (1.03%) WebSphere Application Server
10 2 (0.69%) SAS
11 1 (0.34%) Apache Airflow
11 1 (0.34%) MQSeries
11 1 (0.34%) Oracle Workflow
11 1 (0.34%) Tomcat
11 1 (0.34%) WebLogic
Applications
1 30 (10.31%) Microsoft Office
2 10 (3.44%) Microsoft Excel
3 9 (3.09%) Microsoft PowerPoint
4 8 (2.75%) MS Visio
Business Applications
1 17 (5.84%) Remedy ITSM
2 5 (1.72%) SAP IBP
3 3 (1.03%) assyst
3 3 (1.03%) ResourceLink
3 3 (1.03%) SAP S/4HANA
4 2 (0.69%) Aladdin
5 1 (0.34%) Dynamics CRM
5 1 (0.34%) Endur
5 1 (0.34%) ION MarketView
5 1 (0.34%) Oracle EBS
5 1 (0.34%) Oracle EBS R12
5 1 (0.34%) Oracle ERP
5 1 (0.34%) SAP BPC
5 1 (0.34%) SAP ERP
5 1 (0.34%) SAP Oil and Gas
5 1 (0.34%) SAP SD
Cloud Services
1 42 (14.43%) Azure
2 37 (12.71%) Microsoft 365
3 20 (6.87%) OneDrive
4 18 (6.19%) AWS
5 14 (4.81%) SaaS
6 13 (4.47%) Power Platform
7 12 (4.12%) Entra ID
7 12 (4.12%) GitHub
8 9 (3.09%) Azure DevOps
9 8 (2.75%) PaaS
10 7 (2.41%) GitHub Actions
11 6 (2.06%) Serverless
12 5 (1.72%) OCI
12 5 (1.72%) Power Automate
13 4 (1.37%) AWS CloudFormation
13 4 (1.37%) Azure AKS
13 4 (1.37%) Azure Functions
13 4 (1.37%) OpenShift
14 3 (1.03%) Azure App Service
14 3 (1.03%) Azure Storage
Communications & Networking
1 20 (6.87%) DNS
1 20 (6.87%) Skype
2 16 (5.50%) Firewall
3 15 (5.15%) VPN
4 13 (4.47%) TCP/IP
5 12 (4.12%) DHCP
6 9 (3.09%) Network Security
6 9 (3.09%) Unified Communications
6 9 (3.09%) Wireless
7 7 (2.41%) VoIP
7 7 (2.41%) WAN
7 7 (2.41%) WebEx
8 6 (2.06%) Internet
8 6 (2.06%) SAN
8 6 (2.06%) SD-WAN
8 6 (2.06%) Wi-Fi
9 5 (1.72%) MGCP
9 5 (1.72%) SCCP
9 5 (1.72%) Telepresence
10 4 (1.37%) Wireshark
Database & Business Intelligence
1 6 (2.06%) Data Warehouse
1 6 (2.06%) Oracle Database
1 6 (2.06%) Power BI
2 5 (1.72%) Metadata
2 5 (1.72%) Metadata Repository
2 5 (1.72%) PostgreSQL
2 5 (1.72%) SAP HANA
3 4 (1.37%) SAP BW
4 2 (0.69%) Amazon Redshift
4 2 (0.69%) DB2
4 2 (0.69%) SQL Server
5 1 (0.34%) BusinessObjects
5 1 (0.34%) DTS
5 1 (0.34%) Flink
5 1 (0.34%) Looker
5 1 (0.34%) Oracle BI EE
5 1 (0.34%) Oracle Discoverer
5 1 (0.34%) Oracle Reports
5 1 (0.34%) SAS Enterprise Guide
5 1 (0.34%) SQL Server Reporting Services
Development Applications
1 36 (12.37%) JIRA
2 15 (5.15%) Git
3 10 (3.44%) Jenkins
4 7 (2.41%) Postman
5 4 (1.37%) Liquibase
6 3 (1.03%) Bitbucket Server
6 3 (1.03%) CA Release Automation
6 3 (1.03%) JUnit
6 3 (1.03%) Mockito
6 3 (1.03%) MSI
6 3 (1.03%) Sonatype Nexus
7 1 (0.34%) Bitbucket
7 1 (0.34%) Fiddler
7 1 (0.34%) GitLab
7 1 (0.34%) SonarQube
7 1 (0.34%) Subversion
7 1 (0.34%) Team Foundation Server
General
1 112 (38.49%) Social Skills
2 83 (28.52%) Finance
3 59 (20.27%) Analytical Skills
4 28 (9.62%) Banking
5 23 (7.90%) Public Sector
6 16 (5.50%) Manufacturing
7 12 (4.12%) Documentation Skills
8 11 (3.78%) Organisational Skills
9 9 (3.09%) Retail
9 9 (3.09%) Telecoms
10 6 (2.06%) Financial Institution
10 6 (2.06%) Marketing
11 5 (1.72%) Electronics
11 5 (1.72%) Military
12 4 (1.37%) Investment Banking
12 4 (1.37%) Presentation Skills
13 3 (1.03%) Publishing
14 2 (0.69%) Back Office
14 2 (0.69%) Legal
14 2 (0.69%) Local Government
Job Titles
1 65 (22.34%) Analyst
2 46 (15.81%) Support Analyst
3 28 (9.62%) IT Support
4 21 (7.22%) Senior
5 19 (6.53%) Service Manager
6 18 (6.19%) Operations Analyst
7 17 (5.84%) Incident Manager
7 17 (5.84%) Operational Support Analyst
7 17 (5.84%) Operations Support Analyst
7 17 (5.84%) Support Engineer
8 16 (5.50%) IT Analyst
8 16 (5.50%) Lead
9 15 (5.15%) IT Support Analyst
10 14 (4.81%) Consultant
11 12 (4.12%) 2nd Line Support
11 12 (4.12%) Applications Support
11 12 (4.12%) Delivery Manager
12 10 (3.44%) Administrator
12 10 (3.44%) ITIL Manager
13 9 (3.09%) Service Analyst
Libraries, Frameworks & Software Standards
1 10 (3.44%) REST
2 7 (2.41%) Oracle Fusion
2 7 (2.41%) XMPP
3 6 (2.06%) ISPF
4 5 (1.72%) SAML
4 5 (1.72%) SAP Fiori
5 4 (1.37%) .NET
5 4 (1.37%) SAP Basis
6 3 (1.03%) ActiveMQ
6 3 (1.03%) Kafka
6 3 (1.03%) LDAP
6 3 (1.03%) OAuth
6 3 (1.03%) OpenID
6 3 (1.03%) RESTful
6 3 (1.03%) WireMock
7 2 (0.69%) .NET Framework
7 2 (0.69%) FIX Protocol
7 2 (0.69%) Web Services
7 2 (0.69%) XML
8 1 (0.34%) CSS
Miscellaneous
1 24 (8.25%) Management Information System
2 12 (4.12%) Video Conferencing
3 11 (3.78%) Enterprise Software
4 10 (3.44%) Data Centre
4 10 (3.44%) Mainframe
5 8 (2.75%) CMDB
5 8 (2.75%) Onboarding
6 7 (2.41%) Driving Licence
6 7 (2.41%) PKI
6 7 (2.41%) Virtual Team
7 6 (2.06%) VSAM
8 5 (1.72%) IBM Mainframe
8 5 (1.72%) Low-Code
8 5 (1.72%) Self-Motivation
8 5 (1.72%) Team-Oriented Environment
9 4 (1.37%) Cloud Native
9 4 (1.37%) Product Ownership
9 4 (1.37%) Security Posture
10 3 (1.03%) Analytical Mindset
10 3 (1.03%) Data Protection Act
Operating Systems
1 58 (19.93%) Windows
2 33 (11.34%) Linux
3 16 (5.50%) Unix
4 12 (4.12%) Windows 10
5 11 (3.78%) Windows Server
6 8 (2.75%) Android
6 8 (2.75%) Red Hat Enterprise Linux
7 7 (2.41%) zOS
8 6 (2.06%) Apple iOS
9 3 (1.03%) CentOS
9 3 (1.03%) Windows Server 2012
10 2 (0.69%) AIX
10 2 (0.69%) Mac OS
10 2 (0.69%) Solaris
10 2 (0.69%) SUSE Linux Enterprise Server
10 2 (0.69%) VMS
Processes & Methodologies
1 157 (53.95%) ITIL
2 82 (28.18%) Change Management
3 79 (27.15%) Problem-Solving
4 72 (24.74%) Service Management
5 66 (22.68%) ITSM
6 58 (19.93%) DevOps
7 54 (18.56%) Agile
8 52 (17.87%) Incident Management
9 50 (17.18%) Root Cause Analysis
10 43 (14.78%) Continuous Improvement
11 42 (14.43%) Service Delivery
12 39 (13.40%) Stakeholder Management
13 33 (11.34%) Information Security
14 32 (11.00%) Project Management
15 31 (10.65%) Cybersecurity
16 29 (9.97%) Customer Service
17 23 (7.90%) Mentoring
17 23 (7.90%) Validation
18 22 (7.56%) Migration
19 21 (7.22%) Business Intelligence
Programming Languages
1 44 (15.12%) PowerShell
2 43 (14.78%) SQL
3 31 (10.65%) Python
4 11 (3.78%) Bash
5 9 (3.09%) Go
6 7 (2.41%) CLIST
6 7 (2.41%) PromQL
6 7 (2.41%) REXX
7 6 (2.06%) Java
7 6 (2.06%) JCL
7 6 (2.06%) Shell Script
8 3 (1.03%) C#
8 3 (1.03%) Groovy
8 3 (1.03%) JavaScript
9 2 (0.69%) C++
10 1 (0.34%) ABAP
10 1 (0.34%) COBOL
10 1 (0.34%) Perl
10 1 (0.34%) PL/SQL
10 1 (0.34%) VBA
Qualifications
1 67 (23.02%) Security Cleared
2 50 (17.18%) SC Cleared
3 49 (16.84%) Degree
4 25 (8.59%) ITIL Certification
5 11 (3.78%) Computer Science Degree
5 11 (3.78%) ITIL Foundation Certificate
5 11 (3.78%) Microsoft Certification
6 10 (3.44%) A+ Certification
7 8 (2.75%) BPSS Clearance
8 7 (2.41%) Cisco Certification
9 6 (2.06%) MCP
9 6 (2.06%) PMP
10 5 (1.72%) AWS Certification
10 5 (1.72%) CCNP
10 5 (1.72%) MCDST
11 4 (1.37%) Azure Certification
11 4 (1.37%) CCIE
11 4 (1.37%) MCSE
11 4 (1.37%) PMI Certification
12 2 (0.69%) CCNA
Quality Assurance & Compliance
1 21 (7.22%) SLA
2 17 (5.84%) QA
3 7 (2.41%) NIST
4 6 (2.06%) PCI DSS
5 5 (1.72%) ISO/IEC 27001
6 4 (1.37%) Cyber Essentials
6 4 (1.37%) GDPR
7 2 (0.69%) Accessibility
7 2 (0.69%) PMO
8 1 (0.34%) Data Quality
8 1 (0.34%) GRC
8 1 (0.34%) GxP
8 1 (0.34%) HMG Security Policy Framework
8 1 (0.34%) ISO 22301
8 1 (0.34%) Sarbanes-Oxley
System Software
1 69 (23.71%) Active Directory
2 9 (3.09%) VMware Infrastructure
3 7 (2.41%) Docker
4 6 (2.06%) Time Sharing Option
5 3 (1.03%) Tivoli Directory Server
5 3 (1.03%) Virtual Desktop
6 2 (0.69%) Veritas Cluster Server
7 1 (0.34%) Oracle RAC
7 1 (0.34%) RACF
7 1 (0.34%) Virtual Machines
7 1 (0.34%) VMware ESXi
7 1 (0.34%) vSphere
7 1 (0.34%) Xen
Systems Management
1 29 (9.97%) SCCM
2 23 (7.90%) Microsoft Intune
3 17 (5.84%) SCOM
4 15 (5.15%) HP SiteScope
5 13 (4.47%) Kubernetes
6 10 (3.44%) Ansible
7 9 (3.09%) Grafana
7 9 (3.09%) Terraform
8 8 (2.75%) Prometheus
9 7 (2.41%) OMEGAMON
9 7 (2.41%) Puppet
10 6 (2.06%) EMC NetWorker
10 6 (2.06%) EMC VPLEX
11 5 (1.72%) CA Endevor
12 4 (1.37%) FortiGate
12 4 (1.37%) Microsoft Clustering
13 3 (1.03%) CA Wily
13 3 (1.03%) Progress Chef
13 3 (1.03%) Tivoli
13 3 (1.03%) WSUS
Vendors
1 99 (34.02%) Microsoft
2 35 (12.03%) Cisco
3 31 (10.65%) Splunk
4 26 (8.93%) Remedy
5 23 (7.90%) ServiceNow
6 16 (5.50%) Oracle
7 15 (5.15%) SAP
7 15 (5.15%) VMware
8 13 (4.47%) IBM
8 13 (4.47%) Red Hat
9 9 (3.09%) Atlassian
10 8 (2.75%) MuleSoft
11 6 (2.06%) Brocade
11 6 (2.06%) Citrix
11 6 (2.06%) Dell
11 6 (2.06%) EMC
11 6 (2.06%) Isilon
12 5 (1.72%) Fortinet
12 5 (1.72%) iManage
12 5 (1.72%) Mitel