Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 1 September 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 345 270 332
Rank change year-on-year -75 +62 -80
Contract jobs citing Problem Management 355 322 267
As % of all contract jobs in the UK 0.66% 0.98% 0.69%
As % of the Processes & Methodologies category 0.78% 1.09% 0.81%
Number of daily rates quoted 219 182 175
10th Percentile £250 £313 £332
25th Percentile £386 £368 £425
Median daily rate (50th Percentile) £475 £450 £488
Median % change year-on-year +5.56% -7.69% -2.50%
75th Percentile £556 £538 £538
90th Percentile £673 £650 £608
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 22 18 6
10th Percentile £16.12 - £25.88
25th Percentile £18.75 £16.84 £26.44
Median hourly rate £25.47 £23.88 £33.00
Median % change year-on-year +6.66% -27.65% +141.58%
75th Percentile £52.65 £40.20 £53.93
90th Percentile £67.84 £47.23 £79.25
UK excluding London median hourly rate £25.47 £22.29 £27.50
% change year-on-year +14.24% -18.95% +101.32%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 45,369 29,617 32,996
As % of all contract IT jobs advertised in the UK 84.56% 90.44% 85.46%
Number of daily rates quoted 27,730 18,446 20,728
10th Percentile £325 £300 £310
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -3.67%
75th Percentile £625 £625 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,902 1,758 1,607
10th Percentile £14.10 £14.20 £14.16
25th Percentile £17.78 £17.30 £18.82
Median hourly rate £41.09 £25.15 £42.50
Median % change year-on-year +63.39% -40.82% +2.41%
75th Percentile £67.88 £47.09 £65.00
90th Percentile £80.00 £67.25 £75.00
UK excluding London median hourly rate £43.56 £22.63 £43.00
% change year-on-year +92.49% -47.37% +14.67%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 1 September 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 1 September 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 1 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -75 313 £475 +2.70% 249
UK excluding London -76 201 £475 +5.56% 200
London -52 126 £450 -10.00% 109
Work from Home -44 92 £475 +5.56% 117
North of England -84 63 £475 +22.42% 38
Midlands -25 61 £463 +3.93% 27
West Midlands -19 53 £463 +14.91% 15
South East -40 38 £538 +7.50% 58
Yorkshire -30 36 £500 +28.87% 12
North West -81 26 £408 +8.80% 22
Scotland -27 21 £481 +11.28% 25
South West -41 12 £350 -33.33% 20
East of England -23 9 £400 -20.00% 14
East Midlands -14 8 - - 12
Wales -13 4 £750 +100.00% 8
North East -45 1 £400 -38.46% 5

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.63%) Confluence
2 17 (4.79%) SharePoint
3 14 (3.94%) Microsoft Exchange
4 9 (2.54%) SAS
5 4 (1.13%) IIS
5 4 (1.13%) WebSphere
6 3 (0.85%) Apache Airflow
7 2 (0.56%) NetWeaver
7 2 (0.56%) Oracle Self-Service HR
7 2 (0.56%) Smallworld
8 1 (0.28%) Adobe Experience Manager
8 1 (0.28%) Apache
8 1 (0.28%) CMS
8 1 (0.28%) Exchange Server 2010
8 1 (0.28%) HCL Notes
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) Oracle Workflow
8 1 (0.28%) WebSphere Application Server
Applications
1 28 (7.89%) Microsoft Office
2 11 (3.10%) Microsoft Excel
3 2 (0.56%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 13 (3.66%) Remedy ITSM
2 2 (0.56%) NetSuite
2 2 (0.56%) Oracle Procure-to-Pay
2 2 (0.56%) SAP S/4HANA
3 1 (0.28%) iTrent
3 1 (0.28%) Oracle Assets
3 1 (0.28%) Oracle BRM
3 1 (0.28%) Oracle Cash Management
3 1 (0.28%) Oracle Financials
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) SAP BRIM
3 1 (0.28%) SAP ERP
3 1 (0.28%) SAP FI
3 1 (0.28%) SAP FI-CA
3 1 (0.28%) SAP FS
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP WM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 81 (22.82%) Azure
2 54 (15.21%) AWS
3 50 (14.08%) Microsoft 365
4 44 (12.39%) Entra ID
5 24 (6.76%) GitHub
6 18 (5.07%) GitHub Actions
7 17 (4.79%) OneDrive
8 16 (4.51%) Amazon CloudWatch
8 16 (4.51%) Azure DevOps
9 15 (4.23%) Amazon EKS
10 14 (3.94%) Amazon EC2
10 14 (3.94%) Amazon S3
10 14 (3.94%) Power Platform
11 13 (3.66%) Amazon ECS
11 13 (3.66%) Virtual Private Cloud
12 12 (3.38%) AWS CloudFormation
12 12 (3.38%) AWS Lambda
12 12 (3.38%) GCP
12 12 (3.38%) SaaS
12 12 (3.38%) Serverless
Communications & Networking
1 48 (13.52%) DNS
2 31 (8.73%) DHCP
3 29 (8.17%) Firewall
4 19 (5.35%) VPN
5 15 (4.23%) Wi-Fi
6 14 (3.94%) Network Security
7 13 (3.66%) TCP/IP
8 12 (3.38%) SAN
8 12 (3.38%) Wireless
9 9 (2.54%) LAN
9 9 (2.54%) WAN
10 8 (2.25%) Kerberos
11 7 (1.97%) VLAN
12 6 (1.69%) Cisco IOS
13 5 (1.41%) NAS
14 4 (1.13%) HTTP
15 3 (0.85%) VoIP
16 2 (0.56%) Internet
16 2 (0.56%) SD-WAN
16 2 (0.56%) SSL
Database & Business Intelligence
1 22 (6.20%) SQL Server
2 14 (3.94%) Power BI
3 10 (2.82%) Data Warehouse
4 8 (2.25%) Metadata
4 8 (2.25%) MySQL
5 7 (1.97%) Data Lake
5 7 (1.97%) NoSQL
5 7 (1.97%) Pentaho
5 7 (1.97%) Relational Database
6 6 (1.69%) Db2
7 4 (1.13%) Oracle Database
7 4 (1.13%) SQL Server Integration Services
8 3 (0.85%) Amazon Redshift
8 3 (0.85%) Oracle Reports
8 3 (0.85%) PostgreSQL
8 3 (0.85%) SAP HANA
9 2 (0.56%) BusinessObjects
9 2 (0.56%) KDB
9 2 (0.56%) SQL Server Analysis Services
9 2 (0.56%) SQL Server Reporting Services
Development Applications
1 44 (12.39%) JIRA
2 17 (4.79%) Jenkins
3 15 (4.23%) GitLab
4 13 (3.66%) Bitbucket
5 9 (2.54%) Git
6 3 (0.85%) SonarQube
7 2 (0.56%) Jaeger
8 1 (0.28%) Artifactory
8 1 (0.28%) Introscope
8 1 (0.28%) Maven
8 1 (0.28%) MSI
8 1 (0.28%) Sonatype Nexus
8 1 (0.28%) SQL Server Management Studio (SSMS)
8 1 (0.28%) tSQLt
General
1 161 (45.35%) Social Skills
2 69 (19.44%) Finance
3 51 (14.37%) Analytical Skills
4 37 (10.42%) Public Sector
5 27 (7.61%) Banking
6 15 (4.23%) Organisational Skills
7 13 (3.66%) Influencing Skills
8 12 (3.38%) Documentation Skills
9 11 (3.10%) Telecoms
10 10 (2.82%) Legal
11 8 (2.25%) Front Office
12 7 (1.97%) Law
13 5 (1.41%) Corporate Banking
13 5 (1.41%) Military
13 5 (1.41%) Retail
14 4 (1.13%) Financial Institution
14 4 (1.13%) Inclusion and Diversity
14 4 (1.13%) Police
15 3 (0.85%) Local Government
15 3 (0.85%) Presentation Skills
Job Titles
1 53 (14.93%) Support Engineer
2 38 (10.70%) Analyst
3 26 (7.32%) Architect
3 26 (7.32%) Senior
4 25 (7.04%) Lead
5 21 (5.92%) Infrastructure Engineer
6 20 (5.63%) Incident Manager
7 17 (4.79%) Cloud Engineer
7 17 (4.79%) Consultant
7 17 (4.79%) IT Support
7 17 (4.79%) Service Manager
8 16 (4.51%) IT Engineer
9 14 (3.94%) Administrator
9 14 (3.94%) IT Support Engineer
9 14 (3.94%) Major Incident Manager
10 12 (3.38%) Scrum Master
11 11 (3.10%) Applications Support
12 10 (2.82%) Developer
12 10 (2.82%) Support Analyst
13 9 (2.54%) Network Engineer
Libraries, Frameworks & Software Standards
1 24 (6.76%) Terraform
2 13 (3.66%) Middleware
3 12 (3.38%) REST
4 9 (2.54%) AWS CDK
4 9 (2.54%) LDAP
5 8 (2.25%) Microsoft Graph
5 8 (2.25%) Software Packaging
6 7 (1.97%) .NET
6 7 (1.97%) XML
7 6 (1.69%) Web Services
8 5 (1.41%) CSS
8 5 (1.41%) SAP Basis
8 5 (1.41%) SOAP
9 4 (1.13%) Ajax
9 4 (1.13%) FIDO
9 4 (1.13%) HTML
9 4 (1.13%) Jakarta EE
9 4 (1.13%) JSON
9 4 (1.13%) OpenTelemetry
9 4 (1.13%) Oracle Fusion
Miscellaneous
1 25 (7.04%) Onboarding
2 20 (5.63%) Product Ownership
3 14 (3.94%) Data Centre
3 14 (3.94%) Distributed Systems
4 13 (3.66%) Data Protection Act
5 12 (3.38%) Analytical Mindset
5 12 (3.38%) PKI
6 11 (3.10%) CMDB
6 11 (3.10%) Management Information System
7 10 (2.82%) Cloud Native
8 9 (2.54%) Public Cloud
9 8 (2.25%) Enterprise Software
9 8 (2.25%) Mainframe
9 8 (2.25%) Smartphone
10 7 (1.97%) Autonomous Agent
11 5 (1.41%) Private Cloud
11 5 (1.41%) Replication
11 5 (1.41%) Security Posture
12 4 (1.13%) Hybrid Cloud
12 4 (1.13%) SCADA
Operating Systems
1 106 (29.86%) Windows
2 54 (15.21%) Linux
3 35 (9.86%) Windows Server
4 18 (5.07%) Unix
5 17 (4.79%) Windows 10
6 13 (3.66%) Android
6 13 (3.66%) Red Hat Enterprise Linux
7 10 (2.82%) Windows Server 2019
8 7 (1.97%) Apple iOS
9 6 (1.69%) zOS
10 5 (1.41%) Windows 7
11 4 (1.13%) Windows Server 2012
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows Server 2016
12 2 (0.56%) Windows XP
13 1 (0.28%) AIX
13 1 (0.28%) Ubuntu
Processes & Methodologies
1 164 (46.20%) ITIL
2 112 (31.55%) Continuous Improvement
3 108 (30.42%) ITSM
4 102 (28.73%) Service Management
5 93 (26.20%) Change Management
6 92 (25.92%) Stakeholder Management
7 84 (23.66%) Incident Management
8 83 (23.38%) Agile
9 76 (21.41%) Root Cause Analysis
10 64 (18.03%) Service Delivery
11 63 (17.75%) Problem-Solving
12 61 (17.18%) DevOps
13 49 (13.80%) CI/CD
14 45 (12.68%) Runbook
15 43 (12.11%) Decision-Making
16 33 (9.30%) Customer Service
17 32 (9.01%) Infrastructure Engineering
18 31 (8.73%) Major Incident Management
18 31 (8.73%) Observability
18 31 (8.73%) Stakeholder Engagement
Programming Languages
1 52 (14.65%) Python
2 47 (13.24%) PowerShell
3 44 (12.39%) SQL
4 31 (8.73%) Java
5 25 (7.04%) Bash
6 13 (3.66%) JavaScript
7 9 (2.54%) T-SQL
8 8 (2.25%) C#
9 5 (1.41%) JCL
9 5 (1.41%) PL/SQL
10 4 (1.13%) Shell Script
11 3 (0.85%) VBScript
12 2 (0.56%) Bicep
12 2 (0.56%) Go
12 2 (0.56%) Magik
12 2 (0.56%) Perl
12 2 (0.56%) REXX
13 1 (0.28%) Apex Code
13 1 (0.28%) Scala
13 1 (0.28%) TypeScript
Qualifications
1 118 (33.24%) Security Cleared
2 87 (24.51%) SC Cleared
3 36 (10.14%) Degree
4 24 (6.76%) DV Cleared
5 14 (3.94%) BPSS Clearance
5 14 (3.94%) ITIL Certification
6 11 (3.10%) SAFe Agilist
7 10 (2.82%) Computer Science Degree
7 10 (2.82%) ITIL Foundation Certificate
8 9 (2.54%) AWS Certified Cloud Practitioner
9 7 (1.97%) CCNA
9 7 (1.97%) Cisco Certification
9 7 (1.97%) Microsoft Certification
10 6 (1.69%) CISSP
10 6 (1.69%) MCSE
11 5 (1.41%) DBS Check
11 5 (1.41%) PMI Certification
11 5 (1.41%) VMware Certified Professional (VCP)
12 4 (1.13%) CISM
12 4 (1.13%) RHCA
Quality Assurance & Compliance
1 59 (16.62%) SLA
2 12 (3.38%) Data Quality
2 12 (3.38%) ISO/IEC 27001
3 7 (1.97%) Cyber Essentials
4 6 (1.69%) COBIT
5 4 (1.13%) GDPR
5 4 (1.13%) NIST
5 4 (1.13%) QA
6 3 (0.85%) Actionable Recommendations
6 3 (0.85%) GRC
6 3 (0.85%) PCI DSS
7 2 (0.56%) ISO/IEC 20000
8 1 (0.28%) Disclosure Scotland
8 1 (0.28%) ISO 20022
8 1 (0.28%) ISO 22301
8 1 (0.28%) ISO 9001
8 1 (0.28%) NCSC
8 1 (0.28%) Sarbanes-Oxley
8 1 (0.28%) SEPA
8 1 (0.28%) WCAG
System Software
1 70 (19.72%) Active Directory
2 28 (7.89%) VMware Infrastructure
3 24 (6.76%) Docker
4 18 (5.07%) NFS
5 13 (3.66%) VMware ESXi
6 12 (3.38%) Hyper-V
7 7 (1.97%) vSphere
8 5 (1.41%) Time Sharing Option
8 5 (1.41%) Virtual Machines
9 3 (0.85%) Firmware
9 3 (0.85%) Virtual Desktop
9 3 (0.85%) VMware NSX
10 2 (0.56%) Oracle RAC
10 2 (0.56%) UAG
10 2 (0.56%) XenApp
10 2 (0.56%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) GPFS
11 1 (0.28%) RACF
Systems Management
1 24 (6.76%) Kubernetes
2 20 (5.63%) Microsoft Intune
3 17 (4.79%) SCCM
4 16 (4.51%) Ansible
5 13 (3.66%) vCenter Server
6 10 (2.82%) SCOM
7 6 (1.69%) Grafana
7 6 (1.69%) Red Hat Satellite
8 5 (1.41%) Podman
8 5 (1.41%) Prometheus
8 5 (1.41%) Tivoli Storage Manager
9 4 (1.13%) CA Single Sign-On
10 3 (0.85%) Cisco Prime
10 3 (0.85%) Istio
11 2 (0.56%) Active Directory Federation Services
11 2 (0.56%) AirWatch
11 2 (0.56%) Failover Clustering
11 2 (0.56%) Jamf Pro
11 2 (0.56%) PaperCut
11 2 (0.56%) Single Sign-On
Vendors
1 75 (21.13%) ServiceNow
2 72 (20.28%) Microsoft
3 35 (9.86%) VMware
4 27 (7.61%) Oracle
5 23 (6.48%) Cisco
6 17 (4.79%) Remedy
7 16 (4.51%) Broadcom
8 14 (3.94%) Splunk
9 10 (2.82%) IBM
9 10 (2.82%) Salesforce
9 10 (2.82%) SolarWinds
10 9 (2.54%) Dynatrace
10 9 (2.54%) HP
10 9 (2.54%) Red Hat
11 8 (2.25%) Denodo
11 8 (2.25%) SAP
12 7 (1.97%) Dell
13 6 (1.69%) Brocade
13 6 (1.69%) Citrix
13 6 (1.69%) Sybase