Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 4 March 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Mar 2026
Same period 2025 Same period 2024
Rank 313 253 249
Rank change year-on-year -60 -4 +11
Contract jobs citing Problem Management 308 297 425
As % of all contract jobs in the UK 0.73% 0.99% 0.96%
As % of the Processes & Methodologies category 0.84% 1.10% 1.11%
Number of daily rates quoted 205 172 232
10th Percentile £265 £263 £300
25th Percentile £363 £413 £384
Median daily rate (50th Percentile) £475 £471 £465
Median % change year-on-year +0.85% +1.30% -1.70%
75th Percentile £575 £582 £575
90th Percentile £638 £650 £637
UK excluding London median daily rate £484 £450 £465
% change year-on-year +7.44% -3.22% +3.33%
Number of hourly rates quoted 22 10 58
10th Percentile £15.50 £30.48 £13.29
25th Percentile £18.75 £41.16 -
Median hourly rate £20.00 £56.75 £14.16
Median % change year-on-year -64.75% +300.74% -27.38%
75th Percentile £21.00 £68.44 £25.00
90th Percentile £26.11 £70.00 £35.03
UK excluding London median hourly rate £20.00 £56.75 £14.16
% change year-on-year -64.75% +300.74% -17.87%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,453 27,072 38,415
As % of all contract IT jobs advertised in the UK 86.50% 90.11% 86.78%
Number of daily rates quoted 23,124 16,979 25,034
10th Percentile £313 £305 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £725 £738 £738
UK excluding London median daily rate £483 £493 £500
% change year-on-year -2.13% -1.40% -
Number of hourly rates quoted 2,168 886 2,250
10th Percentile £14.64 £15.62 £13.25
25th Percentile £18.25 £21.05 £16.13
Median hourly rate £27.94 £32.50 £32.85
Median % change year-on-year -14.03% -1.05% -6.16%
75th Percentile £63.75 £64.31 £58.75
90th Percentile £73.46 £75.13 £71.90
UK excluding London median hourly rate £25.15 £31.76 £33.50
% change year-on-year -20.81% -5.19% -4.29%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 4 March 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 4 March 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 4 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -71 271 £484 +2.33% 99
UK excluding London -73 182 £484 +7.44% 78
London -52 97 £500 - 30
Work from Home +4 91 £470 +4.44% 38
North of England -62 50 £470 +4.44% 20
Midlands -30 46 £400 -23.66% 17
West Midlands -29 41 £369 -29.63% 9
South East -18 40 £350 -21.79% 28
South West -22 34 £575 +4.55% 7
Yorkshire -41 28 £550 +22.22% 10
North West -57 22 £358 -22.38% 6
Scotland +2 12 £525 +9.95% 2
East of England -45 5 £275 -38.89% 9
East Midlands - 5 £413 - 8
Northern Ireland - 3 £400 -

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (9.42%) SharePoint
2 22 (7.14%) Confluence
3 17 (5.52%) Microsoft Exchange
4 9 (2.92%) SAS
5 7 (2.27%) Skype for Business
6 4 (1.30%) Apache
6 4 (1.30%) Exchange Server 2013
7 3 (0.97%) Adobe Experience Manager
7 3 (0.97%) Mattermost
8 2 (0.65%) ArcGIS
8 2 (0.65%) Oracle Self-Service HR
8 2 (0.65%) Oracle Spatial
8 2 (0.65%) Oracle Workflow
9 1 (0.32%) CICS
9 1 (0.32%) CMS
9 1 (0.32%) Headless CMS
9 1 (0.32%) NetWeaver
Applications
1 18 (5.84%) Microsoft Office
2 6 (1.95%) Microsoft Excel
3 5 (1.62%) Microsoft PowerPoint
3 5 (1.62%) MS Visio
4 1 (0.32%) AutoCAD
Business Applications
1 16 (5.19%) Remedy ITSM
2 3 (0.97%) Oracle Cash Management
2 3 (0.97%) Oracle Payables
2 3 (0.97%) Oracle Receivables
2 3 (0.97%) ResourceLink
2 3 (0.97%) SAP S/4HANA
3 2 (0.65%) Oracle Assets
3 2 (0.65%) Oracle Procure-to-Pay
4 1 (0.32%) assyst
4 1 (0.32%) ION MarketView
4 1 (0.32%) Oracle General Ledger
4 1 (0.32%) SAP ERP
4 1 (0.32%) Veritas eDiscovery
Cloud Services
1 65 (21.10%) Azure
2 54 (17.53%) Microsoft 365
3 35 (11.36%) Entra ID
4 26 (8.44%) AWS
5 21 (6.82%) OneDrive
6 16 (5.19%) Azure DevOps
7 15 (4.87%) Microsoft Copilot
8 14 (4.55%) Power Platform
9 13 (4.22%) GCP
10 10 (3.25%) Datadog
10 10 (3.25%) GitHub
10 10 (3.25%) SaaS
11 7 (2.27%) PaaS
12 6 (1.95%) GitHub Actions
12 6 (1.95%) IaaS
13 5 (1.62%) Azure Functions
13 5 (1.62%) Power Automate
13 5 (1.62%) Serverless
13 5 (1.62%) Snowflake
14 4 (1.30%) AWS CloudFormation
Communications & Networking
1 24 (7.79%) Firewall
2 22 (7.14%) DNS
3 17 (5.52%) VPN
4 14 (4.55%) TCP/IP
5 11 (3.57%) Network Security
5 11 (3.57%) WAN
6 10 (3.25%) Skype
7 9 (2.92%) DHCP
7 9 (2.92%) LAN
8 8 (2.60%) MPLS
8 8 (2.60%) SD-WAN
8 8 (2.60%) Unified Communications
9 6 (1.95%) Broadband
9 6 (1.95%) Cisco Nexus
9 6 (1.95%) Internet
9 6 (1.95%) NetScaler
9 6 (1.95%) SAN
10 5 (1.62%) Wi-Fi
10 5 (1.62%) Wireless
11 3 (0.97%) SSH
Database & Business Intelligence
1 13 (4.22%) Data Warehouse
2 12 (3.90%) PostgreSQL
3 10 (3.25%) Metadata
3 10 (3.25%) Metadata Repository
4 8 (2.60%) Power BI
5 6 (1.95%) Oracle Database
6 4 (1.30%) MongoDB
6 4 (1.30%) MySQL
6 4 (1.30%) Relational Database
6 4 (1.30%) SQL Server
6 4 (1.30%) SQL Server Integration Services
7 3 (0.97%) Oracle BI Publisher
8 2 (0.65%) Azure SQL Database
8 2 (0.65%) Oracle ODI
8 2 (0.65%) Oracle Reports
8 2 (0.65%) SAP HANA
8 2 (0.65%) SAS Enterprise Guide
8 2 (0.65%) Tableau
9 1 (0.32%) Amazon RDS
9 1 (0.32%) SQL Server Reporting Services
Development Applications
1 47 (15.26%) JIRA
2 15 (4.87%) Git
3 6 (1.95%) Jenkins
4 5 (1.62%) GitLab
5 4 (1.30%) Liquibase
6 3 (0.97%) CircleCI
6 3 (0.97%) JUnit
6 3 (0.97%) Maven
6 3 (0.97%) Mockito
7 2 (0.65%) Jaeger
7 2 (0.65%) MSI
8 1 (0.32%) Cypress.io
General
1 106 (34.42%) Social Skills
2 80 (25.97%) Finance
3 46 (14.94%) Analytical Skills
4 29 (9.42%) Public Sector
5 27 (8.77%) Banking
6 14 (4.55%) Documentation Skills
6 14 (4.55%) Legal
7 13 (4.22%) Law
7 13 (4.22%) Retail
8 8 (2.60%) Organisational Skills
9 7 (2.27%) Telecoms
10 6 (1.95%) Manufacturing
11 5 (1.62%) Financial Institution
11 5 (1.62%) Military
12 4 (1.30%) Local Government
13 3 (0.97%) General Ledger
14 2 (0.65%) Publishing
15 1 (0.32%) Games
15 1 (0.32%) International Banking
15 1 (0.32%) Investment Banking
Job Titles
1 51 (16.56%) Analyst
2 38 (12.34%) Service Manager
3 33 (10.71%) IT Support
4 28 (9.09%) Support Analyst
5 26 (8.44%) Architect
6 21 (6.82%) Lead
7 17 (5.52%) Consultant
7 17 (5.52%) Senior
8 16 (5.19%) Support Engineer
9 13 (4.22%) Developer
9 13 (4.22%) Service Analyst
10 12 (3.90%) IT Engineer
11 10 (3.25%) Data Architect
11 10 (3.25%) Incident Manager
11 10 (3.25%) IT Analyst
11 10 (3.25%) IT Support Analyst
11 10 (3.25%) IT Support Engineer
11 10 (3.25%) Service Desk Analyst
12 9 (2.92%) 2nd Line Support
12 9 (2.92%) Delivery Manager
Libraries, Frameworks & Software Standards
1 16 (5.19%) REST
2 11 (3.57%) Microsoft Graph
2 11 (3.57%) Middleware
3 7 (2.27%) Kafka
4 6 (1.95%) .NET
5 5 (1.62%) Oracle Fusion
5 5 (1.62%) Spring
6 4 (1.30%) AngularJS
6 4 (1.30%) CSS
6 4 (1.30%) Web Services
7 3 (0.97%) ActiveMQ
7 3 (0.97%) ARM Templates
7 3 (0.97%) Bootstrap
7 3 (0.97%) J2EE
7 3 (0.97%) jQuery
7 3 (0.97%) RESTful
7 3 (0.97%) Sass
7 3 (0.97%) Spring MVC
7 3 (0.97%) WireMock
8 2 (0.65%) ADO
Miscellaneous
1 16 (5.19%) CMDB
1 16 (5.19%) Management Information System
2 14 (4.55%) Enterprise Software
3 13 (4.22%) Data Centre
4 12 (3.90%) Cloud Native
5 9 (2.92%) Onboarding
5 9 (2.92%) Security Posture
5 9 (2.92%) Video Conferencing
6 7 (2.27%) Hybrid Cloud
6 7 (2.27%) Product Ownership
6 7 (2.27%) Self-Motivation
7 6 (1.95%) Private Cloud
8 5 (1.62%) Analytical Mindset
8 5 (1.62%) Low-Code
8 5 (1.62%) PKI
8 5 (1.62%) Team-Oriented Environment
9 4 (1.30%) Mainframe
10 3 (0.97%) Clustering
10 3 (0.97%) Data Protection Act
10 3 (0.97%) Replication
Operating Systems
1 63 (20.45%) Windows
2 37 (12.01%) Linux
3 16 (5.19%) Unix
4 15 (4.87%) Windows 10
5 12 (3.90%) Windows Server
6 8 (2.60%) Ubuntu
7 7 (2.27%) Android
8 6 (1.95%) Red Hat Enterprise Linux
9 5 (1.62%) zOS
10 3 (0.97%) Apple iOS
10 3 (0.97%) CentOS
10 3 (0.97%) Windows Server 2012
11 2 (0.65%) Debian
11 2 (0.65%) VMS
12 1 (0.32%) Windows 7
12 1 (0.32%) Windows XP
Processes & Methodologies
1 161 (52.27%) ITIL
2 95 (30.84%) Change Management
3 86 (27.92%) Service Management
4 82 (26.62%) ITSM
5 76 (24.68%) Root Cause Analysis
6 68 (22.08%) Incident Management
7 62 (20.13%) Problem-Solving
8 52 (16.88%) Service Delivery
9 51 (16.56%) DevOps
10 49 (15.91%) Continuous Improvement
11 44 (14.29%) Agile
11 44 (14.29%) Stakeholder Management
12 37 (12.01%) Observability
13 31 (10.06%) Customer Service
14 30 (9.74%) CI/CD
15 26 (8.44%) Cybersecurity
15 26 (8.44%) Incident Response
16 23 (7.47%) Business Intelligence
16 23 (7.47%) Data Modelling
16 23 (7.47%) Mentoring
Programming Languages
1 57 (18.51%) PowerShell
2 39 (12.66%) SQL
3 25 (8.12%) Python
4 16 (5.19%) Java
5 15 (4.87%) Bash
6 9 (2.92%) C#
7 7 (2.27%) Shell Script
8 5 (1.62%) Go
8 5 (1.62%) JavaScript
9 4 (1.30%) PL/SQL
10 1 (0.32%) CLIST
10 1 (0.32%) JCL
10 1 (0.32%) Kusto Query Language
10 1 (0.32%) Perl
10 1 (0.32%) PHP
10 1 (0.32%) REXX
10 1 (0.32%) TypeScript
Qualifications
1 105 (34.09%) Security Cleared
2 83 (26.95%) SC Cleared
3 34 (11.04%) Degree
4 25 (8.12%) DV Cleared
5 12 (3.90%) ITIL Certification
6 11 (3.57%) Microsoft Certification
7 8 (2.60%) ITIL Foundation Certificate
8 6 (1.95%) Computer Science Degree
9 5 (1.62%) A+ Certification
9 5 (1.62%) MCDST
9 5 (1.62%) Microsoft Certified Professional
10 4 (1.30%) Azure Certification
10 4 (1.30%) MCSE
10 4 (1.30%) PMP
11 3 (0.97%) CCNP
11 3 (0.97%) Cisco Certification
11 3 (0.97%) Master's Degree
11 3 (0.97%) PMI Certification
12 2 (0.65%) BPSS Clearance
13 1 (0.32%) AWS Certification
Quality Assurance & Compliance
1 33 (10.71%) SLA
2 9 (2.92%) GDPR
3 7 (2.27%) Data Quality
3 7 (2.27%) ISO/IEC 27001
3 7 (2.27%) QA
4 5 (1.62%) GRC
4 5 (1.62%) PCI DSS
5 4 (1.30%) NIST
6 3 (0.97%) Sarbanes-Oxley
7 2 (0.65%) Accessibility
7 2 (0.65%) ISO 22301
7 2 (0.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.32%) Actionable Recommendations
8 1 (0.32%) HMG Security Policy Framework
8 1 (0.32%) SOC 2
System Software
1 59 (19.16%) Active Directory
2 17 (5.52%) Docker
3 5 (1.62%) Virtual Desktop
4 3 (0.97%) VMware Infrastructure
5 2 (0.65%) VMware Workstation
6 1 (0.32%) Time Sharing Option
6 1 (0.32%) XenApp
6 1 (0.32%) XenDesktop
Systems Management
1 25 (8.12%) SCCM
2 22 (7.14%) Microsoft Intune
3 21 (6.82%) Kubernetes
4 17 (5.52%) Grafana
5 12 (3.90%) Terraform
6 11 (3.57%) Prometheus
7 7 (2.27%) Ansible
7 7 (2.27%) HP SiteScope
7 7 (2.27%) SCOM
8 6 (1.95%) Cisco Prime
9 4 (1.30%) Active Directory Federation Services
9 4 (1.30%) EMC NetWorker
10 3 (0.97%) Single Sign-On
10 3 (0.97%) WSUS
11 2 (0.65%) Avamar
11 2 (0.65%) CASB
11 2 (0.65%) EMC VPLEX
11 2 (0.65%) Istio
11 2 (0.65%) NetBackup
11 2 (0.65%) Rancher
Vendors
1 84 (27.27%) Microsoft
2 58 (18.83%) ServiceNow
3 24 (7.79%) Remedy
4 23 (7.47%) Oracle
5 22 (7.14%) Cisco
6 21 (6.82%) Splunk
7 13 (4.22%) Red Hat
8 10 (3.25%) AppDynamics
8 10 (3.25%) VMware
9 8 (2.60%) Atlassian
9 8 (2.60%) BMC
9 8 (2.60%) Citrix
9 8 (2.60%) Dell
9 8 (2.60%) Dynatrace
10 7 (2.27%) Aruba
10 7 (2.27%) Fortinet
10 7 (2.27%) IBM
10 7 (2.27%) SAP
11 6 (1.95%) Palo Alto
11 6 (1.95%) SolarWinds