The following table provides summary statistics for contract job vacancies with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 3 months to 28 May 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK
3 months to
28 May 2017
Same period 2016 Same period 2015
Rank 288 233 277
Rank change year-on-year -55 +44  
Contract jobs citing Problem Management 354 596 452
As % of all contract IT jobs advertised in the UK 0.79% 1.09% 0.82%
As % of the Processes & Methodologies category 0.94% 1.31% 1.01%
Number of daily rates quoted 206 361 263
Median daily rate £350 £350 £340
Median daily rate % change year-on-year - +2.94%  
90% offered a daily rate of more than £200 £218 £175
10% offered a daily rate of more than £500 £516 £520
UK excluding London median daily rate £338 £325 £300
% change year-on-year +3.84% +8.33%  
Number of hourly rates quoted 18 26 22
Median hourly rate £14.15 £21.75 £26.00
Median hourly rate % change year-on-year -34.96% -16.34%  
90% offered a hourly rate of more than £10.71 £10.69 £12.30
10% offered a hourly rate of more than £29.75 £28.50 £40.00
UK excluding London median hourly rate £17.50 £26.50 £26.00
% change year-on-year -33.96% +1.92%  

Problem Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 37767 45469 44556
As % of all contract IT job vacancies advertised in the UK 84.35% 83.37% 80.68%
Number of daily rates quoted 24593 30110 28129
Median daily rate £450 £438 £413
Median daily rate % change year-on-year +2.85% +6.06%  
90% offered a daily rate of more than £310 £300 £280
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £413 £400 £388
% change year-on-year +3.12% +3.22%  
Number of hourly rates quoted 1005 1090 1307
Median hourly rate £33.00 £28.00 £27.50
Median hourly rate % change year-on-year +17.85% +1.81%  
90% offered a hourly rate of more than £13.00 £12.92 £12.00
10% offered a hourly rate of more than £52.50 £47.50 £47.50
UK excluding London median hourly rate £35.00 £32.50 £30.00
% change year-on-year +7.69% +8.33%  

Problem Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Problem Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management.

Contractor daily rate trend for Problem Management in the UK

Problem Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Problem Management over the 3 months to 28 May 2017.

Contractor daily rate histogram for Problem Management in the UK

Problem Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management.

Contractor hourly rate trend for Problem Management in the UK

Problem Management
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Problem Management over the 3 months to 28 May 2017.

Contractor hourly rate histogram for Problem Management in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 28 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -69 318 £348 -0.57% 96
London -25 122 £400 +2.56% 30
South East +23 93 £325 -18.75% 20
Buckinghamshire +17 32 £279 -30.31%
North West +2 30 £388 +6.89% 10
Milton Keynes +9 29 £288 -30.30%
Berkshire +8 23 £345 -9.34% 6
City of London -14 20 £300 -20.00% 7
East of England -4 18 £250 -33.33% 15
West Midlands +19 17 £350 -23.07% 5
Manchester +10 16 £430 +14.66% 7
Wales - 15 £425 - 3
Scotland +37 12 £494 +47.38% 1
South West -18 12 £238 -22.76% 4
Edinburgh +16 11 £513 +33.98% 1
Yorkshire -6 11 £393 -7.64% 6
Surrey -8 11 £380 -12.64% 3
Cheshire +24 10 £295 -8.52% 1
Hampshire +16 10 £263 +9.98% 3
Reading +14 10 £423 - 1
Bedfordshire +3 9 £225 -35.71% 4
North East -17 9 £343 +24.54% 2
Bracknell +1 8 £269 -9.73%
Tyne and Wear -16 8 £343 +24.54% 1
Kent +15 7 £338 +68.75%
Gloucestershire +12 6 £205 -27.43%
East Midlands -7 6 £431 +15.00% 4
Newcastle upon Tyne -11 6 £343 +24.54% 1
Swansea - 6 £475 - 3
Warwickshire - 6 £400 -

For the 6 months to 28 May 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Problem Management.

1 379 (48.59%) ITIL
2 220 (28.21%) Windows
3 215 (27.56%) Change Management
4 195 (25.00%) Microsoft
5 188 (24.10%) Incident Management
6 168 (21.54%) Service Management
7 156 (20.00%) Finance
8 142 (18.21%) Analytical Skills
9 135 (17.31%) SQL
10 129 (16.54%) Active Directory
10 129 (16.54%) Security Cleared
11 122 (15.64%) Service Delivery
12 101 (12.95%) Linux
13 97 (12.44%) VMware
14 96 (12.31%) Unix
15 94 (12.05%) Agile Software Development
16 93 (11.92%) SLA
17 90 (11.54%) SC Cleared
18 88 (11.28%) Project Management
18 88 (11.28%) ITSM
19 86 (11.03%) Oracle
20 81 (10.38%) Root Cause Analysis
21 75 (9.62%) Microsoft Office
22 74 (9.49%) Java
23 72 (9.23%) VMware Infrastructure
24 70 (8.97%) Cisco
25 69 (8.85%) WAN
25 69 (8.85%) Windows Server
26 64 (8.21%) SQL Server
27 62 (7.95%) ITIL V3

Problem Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (5.64%) MS Exchange
2 38 (4.87%) SharePoint
3 29 (3.72%) IIS
4 21 (2.69%) Apache
5 19 (2.44%) Blackberry Enterprise Server
5 19 (2.44%) WebLogic
6 16 (2.05%) WebSphere
7 13 (1.67%) Exchange Server 2010
7 13 (1.67%) Skype for Business
8 11 (1.41%) Confluence
8 11 (1.41%) Tomcat
9 10 (1.28%) SAS
10 8 (1.03%) BizTalk Server
10 8 (1.03%) JBoss
11 7 (0.90%) IBM Notes
12 6 (0.77%) Apache Spark
12 6 (0.77%) Exchange Server 2003
13 5 (0.64%) Exchange Server 2013
13 5 (0.64%) Live Communications Server
13 5 (0.64%) SharePoint 2013
Applications
1 75 (9.62%) Microsoft Office
2 46 (5.90%) Microsoft Excel
3 34 (4.36%) Microsoft PowerPoint
4 19 (2.44%) MS Visio
5 10 (1.28%) Microsoft Project
6 1 (0.13%) EngageOne
6 1 (0.13%) InfoPath
6 1 (0.13%) Spreadsheet
Business Applications
1 8 (1.03%) ION MarketView
1 8 (1.03%) Remedy ITSM
2 5 (0.64%) Dynamics CRM
2 5 (0.64%) Oracle EBS
3 3 (0.38%) Oracle Applications
3 3 (0.38%) Oracle EBS R12
3 3 (0.38%) RMDS
3 3 (0.38%) SAP PSCD
3 3 (0.38%) Staffware
4 2 (0.26%) WebTrends
5 1 (0.13%) assyst
5 1 (0.13%) Dynamics NAV
5 1 (0.13%) MIS ActiveH
5 1 (0.13%) ResourceLink
Cloud Services
1 37 (4.74%) Office 365
2 31 (3.97%) Microsoft Azure
3 30 (3.85%) IaaS
4 26 (3.33%) SaaS
5 24 (3.08%) PaaS
6 10 (1.28%) Amazon AWS
7 5 (0.64%) Cloud Computing
8 4 (0.51%) Yammer
9 2 (0.26%) AWS CloudFormation
9 2 (0.26%) AWS OpsWorks
9 2 (0.26%) Azure Active Directory
10 1 (0.13%) BrowserStack
10 1 (0.13%) GitHub
10 1 (0.13%) HP Helion
10 1 (0.13%) OneDrive
10 1 (0.13%) Zapier
Communications & Networking
1 69 (8.85%) WAN
2 60 (7.69%) LAN
3 59 (7.56%) TCP/IP
4 56 (7.18%) DNS
4 56 (7.18%) Firewall
5 45 (5.77%) SAN
6 39 (5.00%) DHCP
7 33 (4.23%) Wireless
8 27 (3.46%) Network Security
9 25 (3.21%) Internet
10 23 (2.95%) NAS
11 22 (2.82%) LDAP
11 22 (2.82%) MPLS
11 22 (2.82%) VPN
12 21 (2.69%) BGP
13 20 (2.56%) SSL
14 18 (2.31%) OSPF
15 15 (1.92%) LTE
16 14 (1.79%) GSM
17 13 (1.67%) NetScaler
Database & Business Intelligence
1 64 (8.21%) SQL Server
2 23 (2.95%) Oracle Reports
3 20 (2.56%) SQL Server 2008
4 17 (2.18%) MongoDB
4 17 (2.18%) Oracle Database
5 16 (2.05%) DB2
6 13 (1.67%) Hadoop
7 12 (1.54%) Big Data
8 11 (1.41%) SQL Server 2012
9 10 (1.28%) SQL Server 2005
10 9 (1.15%) BusinessObjects
10 9 (1.15%) SQL Server 2014
10 9 (1.15%) SQL Server Integration Services
11 8 (1.03%) Apache Hive
11 8 (1.03%) MS Access
11 8 (1.03%) MySQL
12 7 (0.90%) Oracle Database 10g
12 7 (0.90%) SQL Server Reporting Services
13 6 (0.77%) Data Warehouse
13 6 (0.77%) PostgreSQL
Development Applications
1 29 (3.72%) JIRA
2 22 (2.82%) Team Foundation Server
3 12 (1.54%) Android Studio
3 12 (1.54%) Jenkins
3 12 (1.54%) Xcode
4 10 (1.28%) Git (software)
5 4 (0.51%) CA Gen
5 4 (0.51%) SonarQube
5 4 (0.51%) Sonatype Nexus
6 3 (0.38%) ClearCase
6 3 (0.38%) ClearQuest
7 2 (0.26%) Atlassian Bamboo
7 2 (0.26%) Cucumber
7 2 (0.26%) Gatling
7 2 (0.26%) LoadRunner
7 2 (0.26%) Octopus Deploy
7 2 (0.26%) SQL Server Management Studio (SSMS)
7 2 (0.26%) Subversion
7 2 (0.26%) WebDriver
8 1 (0.13%) GitLab
General
1 156 (20.00%) Finance
2 38 (4.87%) Telecoms
3 30 (3.85%) Legal
4 28 (3.59%) Banking
5 21 (2.69%) Front Office
6 20 (2.56%) Retail
7 15 (1.92%) Manufacturing
8 14 (1.79%) Publishing
9 13 (1.67%) Back Office
10 12 (1.54%) Marketing
11 10 (1.28%) Financial Institution
12 9 (1.15%) Investment Banking
13 7 (0.90%) Electronics
14 6 (0.77%) Law
15 4 (0.51%) Military
16 3 (0.38%) Billing
16 3 (0.38%) Local Government
17 2 (0.26%) French Language
17 2 (0.26%) German Language
17 2 (0.26%) Retail Banking
Job Titles
1 168 (21.54%) Analyst
2 62 (7.95%) Service Analyst
3 59 (7.56%) Support Analyst
4 52 (6.67%) Applications Support
5 51 (6.54%) Support Engineer
6 42 (5.38%) DBA
7 40 (5.13%) Problem Manager
7 40 (5.13%) Service Desk Analyst
8 39 (5.00%) Administrator
8 39 (5.00%) Developer
8 39 (5.00%) Service Manager
9 38 (4.87%) Network Engineer
10 37 (4.74%) Architect
11 27 (3.46%) Consultant
12 26 (3.33%) Incident Manager
13 21 (2.69%) Project Manager
14 20 (2.56%) Applications Engineer
14 20 (2.56%) Applications Support Analyst
14 20 (2.56%) IT Manager
15 19 (2.44%) Operations Engineer
Libraries, Frameworks & Software Standards
1 18 (2.31%) Middleware
1 18 (2.31%) XML
2 12 (1.54%) .NET
2 12 (1.54%) HTML
2 12 (1.54%) Web Services
3 10 (1.28%) CSS
3 10 (1.28%) J2EE
4 8 (1.03%) jQuery
5 7 (0.90%) Ajax
5 7 (0.90%) CSS3
5 7 (0.90%) HTML5
5 7 (0.90%) Spring
6 6 (0.77%) IBM Integration Bus
7 5 (0.64%) Oracle GoldenGate
7 5 (0.64%) Software Packaging
7 5 (0.64%) XHTML
8 4 (0.51%) JSON
8 4 (0.51%) SOAP
8 4 (0.51%) XSLT
9 3 (0.38%) FIX Protocol
Miscellaneous
1 142 (18.21%) Analytical Skills
2 60 (7.69%) Data Centre
3 59 (7.56%) Management Information System
4 33 (4.23%) CMDB
5 27 (3.46%) Computer Science
6 26 (3.33%) Clustering
7 22 (2.82%) Blackberry
8 20 (2.56%) Mainframe
9 17 (2.18%) Virtual Team
10 16 (2.05%) Replication
11 15 (1.92%) Client/Server
12 12 (1.54%) Fixed Income
12 12 (1.54%) Hedge funds
13 11 (1.41%) Enterprise Storage
14 8 (1.03%) Fat Client
14 8 (1.03%) Foreign Exchange (FX)
14 8 (1.03%) Tandem
14 8 (1.03%) Thin Client
15 7 (0.90%) Enterprise Software
15 7 (0.90%) NHS
Operating Systems
1 220 (28.21%) Windows
2 101 (12.95%) Linux
3 96 (12.31%) Unix
4 69 (8.85%) Windows Server
5 52 (6.67%) Windows 7
6 50 (6.41%) Windows Server 2008
7 46 (5.90%) Windows Server 2003
8 38 (4.87%) Windows Server 2012
9 31 (3.97%) Windows XP
10 25 (3.21%) Solaris
11 24 (3.08%) Windows 10
12 17 (2.18%) Android
12 17 (2.18%) Windows 8
13 16 (2.05%) AIX
14 13 (1.67%) Windows 2000
15 12 (1.54%) Mac OS X
15 12 (1.54%) VME
16 11 (1.41%) Red Hat Enterprise Linux
16 11 (1.41%) zOS
17 10 (1.28%) CatOS
Processes & Methodologies
1 379 (48.59%) ITIL
2 215 (27.56%) Change Management
3 188 (24.10%) Incident Management
4 168 (21.54%) Service Management
5 122 (15.64%) Service Delivery
6 94 (12.05%) Agile Software Development
7 88 (11.28%) ITSM
7 88 (11.28%) Project Management
8 81 (10.38%) Root Cause Analysis
9 62 (7.95%) ITIL V3
10 57 (7.31%) Stakeholder Management
11 56 (7.18%) Configuration Management
12 52 (6.67%) Performance Tuning
13 51 (6.54%) Continuous Improvement
14 50 (6.41%) Release Management
15 49 (6.28%) Disaster Recovery
16 48 (6.15%) DevOps
17 47 (6.03%) Change Control
17 47 (6.03%) PRINCE2
18 45 (5.77%) Process Improvement
Programming Languages
1 135 (17.31%) SQL
2 74 (9.49%) Java
3 50 (6.41%) PowerShell
4 37 (4.74%) Python
5 22 (2.82%) Shell Script
6 21 (2.69%) C
6 21 (2.69%) Perl
7 13 (1.67%) JavaScript
8 12 (1.54%) Apple Swift
8 12 (1.54%) Objective-C
9 11 (1.41%) C++
10 9 (1.15%) VB
11 8 (1.03%) PL/SQL
12 7 (0.90%) T-SQL
13 6 (0.77%) C#
13 6 (0.77%) Ruby
14 5 (0.64%) Bash Shell
14 5 (0.64%) COBOL
14 5 (0.64%) JCL
15 3 (0.38%) VBScript
Qualifications
1 129 (16.54%) Security Cleared
2 90 (11.54%) SC Cleared
3 57 (7.31%) Degree
4 50 (6.41%) ITIL Certification
5 37 (4.74%) DV Cleared
6 35 (4.49%) Microsoft Certification
7 24 (3.08%) Cisco Certification
8 17 (2.18%) MCSE
9 16 (2.05%) CCNP
9 16 (2.05%) CISSP
10 14 (1.79%) CCNA
10 14 (1.79%) Computer Science Degree
11 13 (1.67%) ITIL Foundation Certificate
12 10 (1.28%) MCP
12 10 (1.28%) Numerate Degree
13 8 (1.03%) BPSS Clearance
13 8 (1.03%) Citrix Certification
14 7 (0.90%) CCIE
14 7 (0.90%) JNCIA
14 7 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 93 (11.92%) SLA
2 26 (3.33%) QA
3 16 (2.05%) PMO
4 11 (1.41%) Disclosure Scotland
4 11 (1.41%) Sarbanes-Oxley
5 9 (1.15%) HIPAA
6 8 (1.03%) PCI DSS
7 4 (0.51%) ISO/IEC 27001
8 3 (0.38%) Data Quality
8 3 (0.38%) HL7
9 2 (0.26%) ISO 9001
10 1 (0.13%) COBIT
10 1 (0.13%) Dodd-Frank
10 1 (0.13%) GDPR
System Software
1 129 (16.54%) Active Directory
2 72 (9.23%) VMware Infrastructure
3 23 (2.95%) VMware ESXi
4 22 (2.82%) Hyper-V
5 18 (2.31%) vSphere
6 13 (1.67%) Virtual Desktop
7 11 (1.41%) Veritas Cluster Server
7 11 (1.41%) Veritas File System
7 11 (1.41%) XenApp
8 9 (1.15%) Oracle RAC
8 9 (1.15%) Virtual Servers
9 7 (0.90%) Virtual Machines
9 7 (0.90%) XenDesktop
10 5 (0.64%) SRDF
10 5 (0.64%) VMware Workstation
11 4 (0.51%) Apache Flume
11 4 (0.51%) Microsoft App-V
11 4 (0.51%) Microsoft Virtual Server
12 3 (0.38%) Firmware
12 3 (0.38%) Terminal Server
Systems Management
1 29 (3.72%) NetBackup
1 29 (3.72%) SCCM
2 17 (2.18%) SCOM
3 14 (1.79%) Puppet
4 10 (1.28%) Ansible
4 10 (1.28%) Microsoft Clustering
4 10 (1.28%) OpenView Configuration Management
5 8 (1.03%) Opscode Chef
5 8 (1.03%) vCenter Server
6 7 (0.90%) Netcool
6 7 (0.90%) vMotion
7 6 (0.77%) Backup Exec
7 6 (0.77%) HP SiteScope
7 6 (0.77%) Nagios
7 6 (0.77%) Systems Management Server (SMS)
7 6 (0.77%) Unicenter
7 6 (0.77%) WMI
7 6 (0.77%) WSUS
8 5 (0.64%) Tivoli
8 5 (0.64%) Veritas Storage Foundation
Vendors
1 195 (25.00%) Microsoft
2 97 (12.44%) VMware
3 86 (11.03%) Oracle
4 70 (8.97%) Cisco
5 60 (7.69%) Citrix
5 60 (7.69%) HP
6 47 (6.03%) ServiceNow
7 36 (4.62%) IBM
8 25 (3.21%) Veritas
9 24 (3.08%) Sun
10 23 (2.95%) Red Hat
11 21 (2.69%) LANDesk
12 20 (2.56%) Dell
13 19 (2.44%) Remedy
13 19 (2.44%) Symantec
14 18 (2.31%) EMC
14 18 (2.31%) F5
14 18 (2.31%) McAfee
15 16 (2.05%) NetApp
16 15 (1.92%) Juniper
Preston, Lancashire
Gibbs S3
Rate: £400 - £450 per day
Posted: 2 days ago
Middlesex
Logic Engagements Ltd
Posted: Yesterday
Sandy, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £350 - £390 per day
Posted: 4 days ago
London
Global Technology Solutions Ltd
Rate: £115 - £120 per day
Posted: 5 days ago
Woking, Surrey
Michael Bailey Associates
Rate: Market Rates
Posted: 6 days ago
Belfast, County Antrim
Square One Resources
Rate: From £380 to £400 per day
Posted: 4 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £8.25 per hour
Posted: 5 days ago
Cambridgeshire
LA International
Posted: 4 days ago
Cambridgeshire
Networkers
Rate: £16.84 - £21.92 per hour
Posted: 2 days ago
City, London
FT Select
Rate: From £260 to £350 per day
Posted: 4 days ago
Swansea, West Glamorgan
Experis Ltd
Rate: £400.00 - £550.00 per day
Posted: 6 days ago
Edinburgh, Midlothian
Harvey Nash plc
Rate: Day rate only
Posted: 4 days ago
Central London / West End
Eaglecliff
Rate: From £350 to £500 per day
Posted: 5 days ago
Manchester, Lancashire
Square One Resources
Rate: Market rates
Posted: 5 days ago