Problem Management Contract Job Trends

Problem Management
UK

The table below provides summary statistics and contractor rates for jobs requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 22 July 2026, with comparisons to the same periods in the previous two years.

6 months to
22 Jul 2026
Same period 2025 Same period 2024
Rank 338 274 282
Rank change year-on-year -64 +8 -14
Contract jobs citing Problem Management 361 308 335
As % of all contract jobs in the UK 0.68% 0.94% 0.81%
As % of the Processes & Methodologies category 0.81% 1.04% 0.95%
Number of daily rates quoted 224 187 206
10th Percentile £263 £314 £340
25th Percentile £401 £375 £413
Median daily rate (50th Percentile) £496 £450 £486
Median % change year-on-year +10.22% -7.45% -2.75%
75th Percentile £576 £534 £538
90th Percentile £679 £600 £610
UK excluding London median daily rate £475 £450 £493
% change year-on-year +5.56% -8.72% +3.79%
Number of hourly rates quoted 22 14 16
10th Percentile - - £14.16
25th Percentile £18.75 £16.84 £19.48
Median hourly rate £25.47 £22.42 £25.00
Median % change year-on-year +13.61% -10.34% +83.02%
75th Percentile £55.38 £38.66 £26.63
90th Percentile £67.84 £47.12 £34.50
UK excluding London median hourly rate £48.03 £20.83 £25.00
% change year-on-year +130.58% -16.68% +83.02%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 44,825 29,480 35,296
As % of all contract IT jobs advertised in the UK 84.99% 90.35% 85.43%
Number of daily rates quoted 27,802 18,519 22,641
10th Percentile £325 £300 £306
25th Percentile £419 £404 £413
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -4.11%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 2,641 1,572 2,187
10th Percentile £14.82 £14.20 £13.06
25th Percentile £20.00 £17.44 £16.86
Median hourly rate £43.96 £25.15 £38.12
Median % change year-on-year +74.79% -34.02% -10.31%
75th Percentile £68.50 £50.75 £62.50
90th Percentile £83.00 £68.75 £73.60
UK excluding London median hourly rate £45.00 £24.34 £40.00
% change year-on-year +84.88% -39.15% -1.95%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Problem Management.

Contractor daily rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Daily Rate Histogram

Daily rate distribution for jobs citing Problem Management over the 6 months to 22 July 2026.

Daily rate histogram for Problem Management in the UK

Problem Management
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management.

Contractor hourly rate distribution trend for jobs in the UK citing Problem Management

Problem Management
Hourly Rate Histogram

Hourly rate distribution of jobs citing Problem Management over the 6 months to 22 July 2026.

Hourly rate histogram for Problem Management in the UK

Problem Management
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 6 months to 22 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -39 328 £500 +11.11% 134
UK excluding London -82 210 £475 +5.56% 115
London -35 130 £500 +5.26% 43
Work from Home -36 100 £490 +8.83% 71
Midlands -18 66 £482 -0.98% 15
North of England -82 65 £488 +30.00% 33
West Midlands -20 62 £482 +7.41% 11
Yorkshire -37 39 £500 +30.21% 12
South East -45 32 £500 - 29
South West -23 25 £400 -11.11% 15
North West -66 25 £401 +23.38% 17
Scotland -32 18 £500 +9.35% 6
East of England -27 6 £400 -14.26% 10
East Midlands -11 4 - - 4
Wales -15 4 £750 +100.00% 6
North East -36 1 £400 -38.46% 4

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.09%) Confluence
2 15 (4.16%) SharePoint
3 11 (3.05%) SAS
4 7 (1.94%) Microsoft Exchange
5 4 (1.11%) Adobe Experience Manager
5 4 (1.11%) IIS
6 3 (0.83%) NetWeaver
6 3 (0.83%) Oracle Self-Service HR
7 2 (0.55%) Apache
7 2 (0.55%) ArcGIS
7 2 (0.55%) Oracle Spatial
7 2 (0.55%) Oracle Workflow
8 1 (0.28%) IBM HTTP Server
8 1 (0.28%) WebSphere
8 1 (0.28%) WebSphere Application Server
Applications
1 23 (6.37%) Microsoft Office
2 10 (2.77%) Microsoft Excel
3 2 (0.55%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) Maple
Business Applications
1 16 (4.43%) Remedy ITSM
2 5 (1.39%) SAP S/4HANA
3 2 (0.55%) NetSuite
3 2 (0.55%) Oracle Assets
3 2 (0.55%) Oracle Cash Management
3 2 (0.55%) Oracle Payables
3 2 (0.55%) Oracle Procure-to-Pay
3 2 (0.55%) Oracle Receivables
4 1 (0.28%) iTrent
4 1 (0.28%) Oracle BRM
4 1 (0.28%) Oracle General Ledger
4 1 (0.28%) Primavera
4 1 (0.28%) SAP BRIM
4 1 (0.28%) SAP ERP
4 1 (0.28%) SAP FI
4 1 (0.28%) SAP FI-CA
4 1 (0.28%) SAP FS
4 1 (0.28%) Unit4 Business World
Cloud Services
1 72 (19.94%) Azure
2 49 (13.57%) Entra ID
3 47 (13.02%) AWS
4 42 (11.63%) Microsoft 365
5 23 (6.37%) GitHub
6 19 (5.26%) Azure DevOps
7 17 (4.71%) GitHub Actions
8 15 (4.16%) Amazon CloudWatch
9 14 (3.88%) Amazon EC2
9 14 (3.88%) Amazon EKS
9 14 (3.88%) Amazon S3
9 14 (3.88%) OneDrive
10 13 (3.60%) Amazon ECS
10 13 (3.60%) Virtual Private Cloud
11 12 (3.32%) AWS Lambda
11 12 (3.32%) IaaS
11 12 (3.32%) SaaS
11 12 (3.32%) Serverless
12 11 (3.05%) AWS CodePipeline
12 11 (3.05%) Power Platform
Communications & Networking
1 39 (10.80%) DNS
2 30 (8.31%) Firewall
3 26 (7.20%) DHCP
4 15 (4.16%) VPN
5 14 (3.88%) Wi-Fi
6 13 (3.60%) SAN
7 12 (3.32%) Network Security
8 11 (3.05%) LAN
9 9 (2.49%) WAN
10 8 (2.22%) Kerberos
10 8 (2.22%) Wireless
11 7 (1.94%) NAS
11 7 (1.94%) TCP/IP
11 7 (1.94%) VLAN
12 6 (1.66%) Cisco IOS
13 4 (1.11%) MPLS
14 3 (0.83%) HTTP
14 3 (0.83%) Internet
14 3 (0.83%) NGFW
15 2 (0.55%) VoIP
Database & Business Intelligence
1 14 (3.88%) SQL Server
2 11 (3.05%) Data Warehouse
2 11 (3.05%) Power BI
3 10 (2.77%) MySQL
4 9 (2.49%) Oracle Database
5 8 (2.22%) Metadata
6 6 (1.66%) Db2
6 6 (1.66%) Relational Database
7 5 (1.39%) Metadata Repository
7 5 (1.39%) SAP HANA
8 3 (0.83%) Data Lake
8 3 (0.83%) NoSQL
8 3 (0.83%) Pentaho
8 3 (0.83%) SQL Server Integration Services
8 3 (0.83%) Tableau
9 2 (0.55%) KDB
9 2 (0.55%) MaxDB
9 2 (0.55%) Oracle BI Publisher
9 2 (0.55%) Oracle Reports
9 2 (0.55%) SQL Server Analysis Services
Development Applications
1 61 (16.90%) JIRA
2 16 (4.43%) Jenkins
3 13 (3.60%) Bitbucket
3 13 (3.60%) GitLab
4 11 (3.05%) Git
5 4 (1.11%) Jaeger
5 4 (1.11%) Maven
6 1 (0.28%) Artifactory
6 1 (0.28%) Introscope
6 1 (0.28%) MSI
6 1 (0.28%) Sonatype Nexus
General
1 152 (42.11%) Social Skills
2 78 (21.61%) Finance
3 50 (13.85%) Analytical Skills
4 38 (10.53%) Public Sector
5 27 (7.48%) Banking
6 15 (4.16%) Legal
7 14 (3.88%) Documentation Skills
8 11 (3.05%) Retail
8 11 (3.05%) Telecoms
9 9 (2.49%) Organisational Skills
10 8 (2.22%) Influencing Skills
10 8 (2.22%) Law
11 5 (1.39%) Front Office
11 5 (1.39%) Military
12 4 (1.11%) Financial Institution
12 4 (1.11%) Local Government
12 4 (1.11%) Police
13 3 (0.83%) Inclusion and Diversity
14 2 (0.55%) Marketing
14 2 (0.55%) Presentation Skills
Job Titles
1 43 (11.91%) Support Engineer
2 35 (9.70%) Service Manager
3 31 (8.59%) Analyst
4 28 (7.76%) Architect
4 28 (7.76%) Senior
5 24 (6.65%) Lead
6 23 (6.37%) Incident Manager
7 21 (5.82%) IT Support
8 20 (5.54%) Infrastructure Engineer
9 16 (4.43%) IT Engineer
9 16 (4.43%) Major Incident Manager
10 15 (4.16%) Administrator
10 15 (4.16%) Consultant
11 14 (3.88%) Developer
11 14 (3.88%) IT Support Engineer
12 12 (3.32%) Scrum Master
12 12 (3.32%) Solutions Architect
13 11 (3.05%) Cloud Engineer
13 11 (3.05%) Network Engineer
14 10 (2.77%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (3.88%) Middleware
2 10 (2.77%) Microsoft Graph
2 10 (2.77%) REST
3 9 (2.49%) .NET
3 9 (2.49%) AWS CDK
3 9 (2.49%) LDAP
4 8 (2.22%) Web Services
5 7 (1.94%) CSS
5 7 (1.94%) XML
6 6 (1.66%) SAP Basis
7 5 (1.39%) Software Packaging
7 5 (1.39%) Spring
8 4 (1.11%) AngularJS
8 4 (1.11%) Bootstrap
8 4 (1.11%) FIDO
8 4 (1.11%) Jakarta EE
8 4 (1.11%) jQuery
8 4 (1.11%) OpenTelemetry
8 4 (1.11%) Sass
8 4 (1.11%) Spring MVC
Miscellaneous
1 23 (6.37%) Product Ownership
2 22 (6.09%) Onboarding
3 20 (5.54%) CMDB
4 19 (5.26%) Data Centre
5 13 (3.60%) Data Protection Act
5 13 (3.60%) Distributed Systems
6 12 (3.32%) Analytical Mindset
6 12 (3.32%) PKI
7 11 (3.05%) Mainframe
8 10 (2.77%) Private Cloud
9 9 (2.49%) Management Information System
9 9 (2.49%) Security Posture
10 8 (2.22%) Hybrid Cloud
10 8 (2.22%) Smartphone
11 7 (1.94%) Clustering
11 7 (1.94%) Enterprise Software
11 7 (1.94%) Replication
12 6 (1.66%) Cloud Native
13 4 (1.11%) Distributed Computing
13 4 (1.11%) Public Cloud
Operating Systems
1 89 (24.65%) Windows
2 54 (14.96%) Linux
3 25 (6.93%) Windows Server
4 21 (5.82%) Unix
5 12 (3.32%) Red Hat Enterprise Linux
6 9 (2.49%) zOS
7 8 (2.22%) Android
8 7 (1.94%) Windows Server 2019
9 6 (1.66%) Windows 10
10 4 (1.11%) Windows Server 2012
11 2 (0.55%) Apple iOS
11 2 (0.55%) Windows 7
11 2 (0.55%) Windows Server 2016
11 2 (0.55%) Windows XP
12 1 (0.28%) AIX
12 1 (0.28%) Ubuntu
Processes & Methodologies
1 174 (48.20%) ITIL
2 108 (29.92%) ITSM
3 104 (28.81%) Service Management
4 101 (27.98%) Change Management
5 92 (25.48%) Continuous Improvement
6 84 (23.27%) Incident Management
7 83 (22.99%) Stakeholder Management
8 81 (22.44%) Agile
9 70 (19.39%) Root Cause Analysis
10 62 (17.17%) Problem-Solving
11 59 (16.34%) Service Delivery
12 58 (16.07%) DevOps
13 45 (12.47%) Decision-Making
14 43 (11.91%) CI/CD
15 36 (9.97%) Incident Response
16 32 (8.86%) Stakeholder Engagement
17 31 (8.59%) Scrum
18 28 (7.76%) Customer Service
18 28 (7.76%) Major Incident Management
19 27 (7.48%) Project Delivery
Programming Languages
1 38 (10.53%) SQL
2 34 (9.42%) PowerShell
3 32 (8.86%) Python
4 22 (6.09%) Java
5 20 (5.54%) Bash
6 13 (3.60%) C#
7 10 (2.77%) JavaScript
8 8 (2.22%) PL/SQL
9 5 (1.39%) JCL
9 5 (1.39%) T-SQL
10 4 (1.11%) Go
10 4 (1.11%) Shell Script
11 2 (0.55%) Bicep
11 2 (0.55%) Perl
11 2 (0.55%) PHP
11 2 (0.55%) REXX
12 1 (0.28%) Jython
12 1 (0.28%) Korn
12 1 (0.28%) Kusto Query Language
12 1 (0.28%) Scala
Qualifications
1 125 (34.63%) Security Cleared
2 97 (26.87%) SC Cleared
3 38 (10.53%) DV Cleared
4 33 (9.14%) Degree
5 16 (4.43%) ITIL Certification
6 11 (3.05%) BPSS Clearance
6 11 (3.05%) SAFe Agilist
7 9 (2.49%) AWS Certified Cloud Practitioner
8 8 (2.22%) Cisco Certification
9 7 (1.94%) CCNA
10 6 (1.66%) ITIL Foundation Certificate
10 6 (1.66%) Master's Degree
10 6 (1.66%) Microsoft Certification
11 5 (1.39%) CISSP
11 5 (1.39%) Computer Science Degree
11 5 (1.39%) MCSE
11 5 (1.39%) PMI Certification
11 5 (1.39%) VMware Certified Professional (VCP)
12 4 (1.11%) PMP
12 4 (1.11%) RHCA
Quality Assurance & Compliance
1 51 (14.13%) SLA
2 14 (3.88%) ISO/IEC 27001
3 8 (2.22%) Data Quality
3 8 (2.22%) PCI DSS
4 7 (1.94%) Cyber Essentials
4 7 (1.94%) GDPR
5 6 (1.66%) NIST
6 5 (1.39%) GRC
7 4 (1.11%) QA
8 3 (0.83%) Actionable Recommendations
9 2 (0.55%) ISO/IEC 20000
9 2 (0.55%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 2 (0.55%) Sarbanes-Oxley
10 1 (0.28%) Accessibility
10 1 (0.28%) COBIT
10 1 (0.28%) Disclosure Scotland
10 1 (0.28%) ISO 22301
10 1 (0.28%) ISO 9001
10 1 (0.28%) NCSC
10 1 (0.28%) WCAG
System Software
1 63 (17.45%) Active Directory
2 24 (6.65%) VMware Infrastructure
3 18 (4.99%) Docker
4 17 (4.71%) NFS
5 10 (2.77%) VMware ESXi
6 9 (2.49%) Hyper-V
7 5 (1.39%) Time Sharing Option
7 5 (1.39%) vSphere
8 4 (1.11%) Virtual Machines
9 3 (0.83%) Firmware
9 3 (0.83%) VMware NSX
10 2 (0.55%) Oracle RAC
10 2 (0.55%) UAG
10 2 (0.55%) VMware Workstation
10 2 (0.55%) XenApp
10 2 (0.55%) XenDesktop
11 1 (0.28%) ACF2
11 1 (0.28%) Active Directory Lightweight Directory Services
11 1 (0.28%) BitLocker
11 1 (0.28%) RACF
Systems Management
1 23 (6.37%) Terraform
2 19 (5.26%) SCCM
3 18 (4.99%) Microsoft Intune
4 16 (4.43%) Kubernetes
5 14 (3.88%) Ansible
6 10 (2.77%) vCenter Server
7 8 (2.22%) Grafana
8 6 (1.66%) Prometheus
8 6 (1.66%) Red Hat Satellite
8 6 (1.66%) SCOM
9 5 (1.39%) CA Single Sign-On
9 5 (1.39%) Cisco Prime
9 5 (1.39%) Podman
9 5 (1.39%) Tivoli Storage Manager
10 4 (1.11%) Istio
10 4 (1.11%) Single Sign-On
11 3 (0.83%) Active Directory Federation Services
11 3 (0.83%) Rancher
12 2 (0.55%) Avamar
12 2 (0.55%) Failover Clustering
Vendors
1 82 (22.71%) ServiceNow
2 60 (16.62%) Microsoft
3 32 (8.86%) VMware
4 27 (7.48%) Oracle
5 24 (6.65%) Cisco
6 23 (6.37%) Remedy
7 13 (3.60%) Broadcom
7 13 (3.60%) SAP
8 12 (3.32%) IBM
9 10 (2.77%) Salesforce
9 10 (2.77%) Splunk
10 9 (2.49%) Citrix
10 9 (2.49%) HP
10 9 (2.49%) Red Hat
11 8 (2.22%) SolarWinds
12 7 (1.94%) Brocade
12 7 (1.94%) Dell
12 7 (1.94%) Denodo
12 7 (1.94%) Sybase
13 6 (1.66%) Canon