Remote Support Engineer Contracts

Remote Support Engineer
UK

The median Remote Support Engineer daily rate in the UK is £250 according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
28 May 2024		 Same period 2023 Same period 2022
Rank 569 666 797
Rank change year-on-year +97 +131 -107
Contract jobs requiring a Remote Support Engineer 16 23 58
As % of all contract jobs advertised in the UK 0.037% 0.041% 0.066%
As % of the Job Titles category 0.040% 0.043% 0.069%
Number of daily rates quoted 11 16 40
10th Percentile £148 £200 £209
25th Percentile £165 £244 £225
Median daily rate (50th Percentile) £250 £356 £294
Median % change year-on-year -29.82% +21.28% -2.08%
75th Percentile £350 £411 £450
90th Percentile £526 £513 £538
UK excluding London median daily rate £226 £230 £250
% change year-on-year -1.74% -8.00% +8.70%
Number of hourly rates quoted 0 0 2
10th Percentile - - £17.55
25th Percentile - - £17.63
Median hourly rate - - £17.75
75th Percentile - - £17.88
90th Percentile - - £17.95
UK excluding London median hourly rate - - £17.75

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,738 53,234 84,137
% of contract IT jobs with a recognized job title 92.79% 94.60% 95.36%
Number of daily rates quoted 25,861 37,175 59,182
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +10.47%
Number of hourly rates quoted 2,776 1,475 2,018
10th Percentile £12.81 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.18 £45.00 £24.00
Median % change year-on-year -17.38% +87.50% +6.90%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £73.50 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

Remote Support Engineer
Job Vacancy Trend

Job postings that featured Remote Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Remote Support Engineer in the UK

Remote Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Remote Support Engineer.

Daily rate trend for Remote Support Engineer in the UK

Remote Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Remote Support Engineer over the 6 months to 28 May 2024.

Daily rate histogram for Remote Support Engineer in the UK

Remote Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Remote Support Engineer.

Hourly rate trend for Remote Support Engineer in the UK

Remote Support Engineer
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remote Support Engineer within the UK over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +106 12 £250 -9.17%
Work from Home +99 11 £170 -56.13% 2
London +88 9 £250 -
UK excluding London +32 2 £226 -1.74%
Midlands +21 1 - -
East Midlands - 1 - -
East of England - 1 £226 -

Remote Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 May 2024, Remote Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Remote Support Engineer in the job title.

1 6 (37.50%) Windows
1 6 (37.50%) Microsoft
1 6 (37.50%) Active Directory
2 5 (31.25%) AWS
3 4 (25.00%) Social Skills
3 4 (25.00%) SQL
4 3 (18.75%) .NET
4 3 (18.75%) ITIL
4 3 (18.75%) Microsoft Excel
4 3 (18.75%) Customer Service
4 3 (18.75%) Service Management
5 2 (12.50%) Service Delivery
5 2 (12.50%) Amazon EC2
5 2 (12.50%) Remote Desktop
5 2 (12.50%) Kalman Filter
5 2 (12.50%) Jamf Pro
5 2 (12.50%) SystmOne
5 2 (12.50%) Okta
5 2 (12.50%) MS Visio
5 2 (12.50%) Linux
5 2 (12.50%) ASP.NET
5 2 (12.50%) VB
5 2 (12.50%) VBA
5 2 (12.50%) CCNP
5 2 (12.50%) Cisco Certification
5 2 (12.50%) SSL
5 2 (12.50%) ActiveX
5 2 (12.50%) Python
5 2 (12.50%) VPN
5 2 (12.50%) DNS

Remote Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (18.75%) Microsoft Excel
2 2 (12.50%) MS Visio
Business Applications
1 2 (12.50%) SystmOne
Cloud Services
1 5 (31.25%) AWS
2 2 (12.50%) Amazon EC2
3 1 (6.25%) Adobe Creative Cloud
3 1 (6.25%) Azure
3 1 (6.25%) Microsoft 365
Communications & Networking
1 2 (12.50%) DNS
1 2 (12.50%) Firewall
1 2 (12.50%) Remote Desktop
1 2 (12.50%) SSL
1 2 (12.50%) VPN
2 1 (6.25%) BGP
2 1 (6.25%) Cisco Nexus
2 1 (6.25%) IPsec
2 1 (6.25%) Network Security
2 1 (6.25%) OSPF
2 1 (6.25%) SD-WAN
2 1 (6.25%) TCP/IP
2 1 (6.25%) tcpdump
2 1 (6.25%) VLAN
2 1 (6.25%) Wi-Fi
2 1 (6.25%) Wireless
2 1 (6.25%) Wireshark
Database & Business Intelligence
1 1 (6.25%) MySQL
General
1 4 (25.00%) Social Skills
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Finance
Libraries, Frameworks & Software Standards
1 3 (18.75%) .NET
2 2 (12.50%) ActiveX
2 2 (12.50%) ASP.NET
3 1 (6.25%) LDAP
3 1 (6.25%) Spring
3 1 (6.25%) Spring Boot
Miscellaneous
1 2 (12.50%) Data Protection Act
2 1 (6.25%) Self-Motivation
Operating Systems
1 6 (37.50%) Windows
2 2 (12.50%) Linux
3 1 (6.25%) Mac OS
3 1 (6.25%) VMS
3 1 (6.25%) Windows Server
Processes & Methodologies
1 3 (18.75%) Customer Service
1 3 (18.75%) ITIL
1 3 (18.75%) Service Management
2 2 (12.50%) Data Protection
2 2 (12.50%) Kalman Filter
2 2 (12.50%) Service Delivery
3 1 (6.25%) Analytical Thinking
3 1 (6.25%) Analytics
3 1 (6.25%) Business Intelligence
3 1 (6.25%) Change Management
3 1 (6.25%) Critical Thinking
3 1 (6.25%) Data Analytics
3 1 (6.25%) Identity Management
3 1 (6.25%) Mobile Device Management
3 1 (6.25%) Problem-Solving
3 1 (6.25%) User Acceptance Testing
3 1 (6.25%) Vulnerability Assessment
3 1 (6.25%) Vulnerability Remediation
3 1 (6.25%) Web Filtering
Programming Languages
1 4 (25.00%) SQL
2 2 (12.50%) Python
2 2 (12.50%) VB
2 2 (12.50%) VBA
3 1 (6.25%) C#
3 1 (6.25%) F#
3 1 (6.25%) Java
Qualifications
1 2 (12.50%) CCNP
1 2 (12.50%) Cisco Certification
1 2 (12.50%) SC Cleared
1 2 (12.50%) Security Cleared
2 1 (6.25%) AWS Certification
2 1 (6.25%) AWS Certified Cloud Practitioner
2 1 (6.25%) AWS Certified Solutions Architect
2 1 (6.25%) CCNA
2 1 (6.25%) MCSA
2 1 (6.25%) MCSE
2 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.25%) QA
System Software
1 6 (37.50%) Active Directory
2 1 (6.25%) Hyper-V
2 1 (6.25%) Virtual Machines
2 1 (6.25%) VMware Infrastructure
2 1 (6.25%) XenDesktop
Systems Management
1 2 (12.50%) Jamf Pro
2 1 (6.25%) FortiGate
2 1 (6.25%) Grafana
2 1 (6.25%) Microsoft Intune
2 1 (6.25%) SCCM
Vendors
1 6 (37.50%) Microsoft
2 2 (12.50%) Okta
3 1 (6.25%) Adobe
3 1 (6.25%) Apple
3 1 (6.25%) Avid
3 1 (6.25%) Cisco
3 1 (6.25%) Citrix
3 1 (6.25%) Google
3 1 (6.25%) Palo Alto
3 1 (6.25%) Veeam
3 1 (6.25%) VMware
3 1 (6.25%) Zscaler
2 Remote Support Engineer jobs Nationwide