The following table provides summary statistics for contract job vacancies with a requirement for SCSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SCSM over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft System Center Service Manager (SCSM)
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 592 630 611
Rank change year-on-year +38 -19  
Contract jobs citing SCSM 18 24 31
As % of all contract IT jobs advertised in the UK 0.038% 0.044% 0.056%
As % of the Systems Management category 0.35% 0.39% 0.65%
Number of daily rates quoted 15 16 12
Median daily rate £400 £300 £485
Median daily rate % change year-on-year +33.33% -38.14%  
90% offered a daily rate of more than £210 £203 £290
10% offered a daily rate of more than £510 £446 £547
UK excluding London median daily rate £325 £340 £520
% change year-on-year -4.41% -34.61%  
Number of hourly rates quoted 1 1 1
Median hourly rate £31.50 £22.00 £20.00
Median hourly rate % change year-on-year +43.18% +10.00%  
UK excluding London median hourly rate £31.50 - £20.00

SCSM is in the systems management skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for systems management skills.

Systems Management Skills
UK
Contract job vacancies with a requirement for systems management skills 5110 6167 4748
As % of all contract IT job vacancies advertised in the UK 10.85% 11.42% 8.61%
Number of daily rates quoted 3343 3963 2927
Median daily rate £475 £450 £400
Median daily rate % change year-on-year +5.55% +12.50%  
90% offered a daily rate of more than £300 £285 £250
10% offered a daily rate of more than £600 £588 £550
UK excluding London median daily rate £450 £400 £380
% change year-on-year +12.50% +5.26%  
Number of hourly rates quoted 114 146 159
Median hourly rate £18.00 £28.75 £21.00
Median hourly rate % change year-on-year -37.39% +36.90%  
90% offered a hourly rate of more than £11.50 £17.50 £12.95
10% offered a hourly rate of more than £47.50 £44.64 £40.00
UK excluding London median hourly rate £17.50 £33.00 £20.50
% change year-on-year -46.96% +60.97%  

SCSM
Job Vacancy Trend

The job posting trend of jobs advertised citing SCSM as a proportion of all contract or permanent IT jobs with a match in the Systems Management category.

Job vacancy trend for SCSM in the UK

SCSM
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SCSM.

Contractor daily rate trend for SCSM in the UK

SCSM
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing SCSM over the 3 months to 27 June 2017.

Contractor daily rate histogram for SCSM in the UK

SCSM
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SCSM.

Contractor hourly rate trend for SCSM in the UK

SCSM
Top 19 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SCSM within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 18 £400 +33.33% 2
South East +9 5 £270 -19.55%
Berkshire +27 4 £269 -
North West +23 4 £450 -10.00%
South West +7 4 £200 -50.00% 1
Somerset - 4 £200 -
Bath - 4 £200 -
Bracknell - 3 £257 -
Liverpool -2 2 £450 -10.00%
London -2 2 £450 +91.48% 1
Merseyside -3 2 £450 -10.00%
East of England - 2 £550 -
Welwyn - 2 £550 -
Hertfordshire - 2 £550 -
East Midlands - 1 £425 -
Nottingham - 1 £425 -
Reigate - 1 £325 -
Nottinghamshire - 1 £425 -
Surrey - 1 £325 -

For the 6 months to 27 June 2017, IT contractor jobs citing SCSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SCSM.

1 20 (68.97%) SCCM
2 19 (65.52%) Microsoft
3 16 (55.17%) SCOM
4 15 (51.72%) SCOrch
5 13 (44.83%) Active Directory
5 13 (44.83%) Windows
6 10 (34.48%) Citrix
7 9 (31.03%) PowerShell
7 9 (31.03%) Hyper-V
8 8 (27.59%) Cisco
9 7 (24.14%) SQL
9 7 (24.14%) SCVMM
10 6 (20.69%) XenApp
10 6 (20.69%) Service Management
10 6 (20.69%) Firewall
10 6 (20.69%) Finance
10 6 (20.69%) Windows Server
11 5 (17.24%) Virtual Machines
11 5 (17.24%) Microsoft Clustering
11 5 (17.24%) Task Automation
11 5 (17.24%) VMware
11 5 (17.24%) Clustering
11 5 (17.24%) Microsoft Office
11 5 (17.24%) SAN
11 5 (17.24%) Symantec
11 5 (17.24%) Skype for Business
11 5 (17.24%) IaaS
11 5 (17.24%) Symantec Enterprise Vault
11 5 (17.24%) Exchange Server 2013
11 5 (17.24%) VMware Infrastructure

SCSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) Exchange Server 2013
1 5 (17.24%) Skype for Business
2 4 (13.79%) MS Exchange
Applications
1 5 (17.24%) Microsoft Office
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) MS Visio
Cloud Services
1 5 (17.24%) IaaS
2 4 (13.79%) Office 365
3 3 (10.34%) Microsoft Azure
4 1 (3.45%) Amazon AWS
Communications & Networking
1 6 (20.69%) Firewall
2 5 (17.24%) iSCSI
2 5 (17.24%) SAN
3 4 (13.79%) Cisco ISE
3 4 (13.79%) DHCP
3 4 (13.79%) DNS
3 4 (13.79%) TCP/IP
3 4 (13.79%) VLAN
General
1 6 (20.69%) Finance
2 2 (6.90%) Banking
2 2 (6.90%) Investment Banking
Job Titles
1 7 (24.14%) Analyst
2 6 (20.69%) Active Directory Analyst
3 5 (17.24%) Active Directory Support
3 5 (17.24%) Active Directory Support Analyst
3 5 (17.24%) Citrix Support
3 5 (17.24%) Consultant
3 5 (17.24%) Support Analyst
3 5 (17.24%) Windows Support Analyst
4 4 (13.79%) 3rd Line Support
4 4 (13.79%) Architect
4 4 (13.79%) Citrix Analyst
4 4 (13.79%) Citrix Support Analyst
4 4 (13.79%) Network Engineer
4 4 (13.79%) Support Engineer
5 3 (10.34%) 3rd Line Support Analyst
5 3 (10.34%) Infrastructure Engineer
5 3 (10.34%) Service Manager
5 3 (10.34%) Systems Manager
5 3 (10.34%) Windows Engineer
5 3 (10.34%) Windows Infrastructure Engineer
Miscellaneous
1 5 (17.24%) Clustering
2 4 (13.79%) Data Centre
2 4 (13.79%) Video Conferencing
3 1 (3.45%) Management Information System
Operating Systems
1 13 (44.83%) Windows
2 6 (20.69%) Windows Server
3 5 (17.24%) Windows Server 2008
4 3 (10.34%) Windows 10
4 3 (10.34%) Windows 7
5 2 (6.90%) Mac OS
5 2 (6.90%) Mac OS X
5 2 (6.90%) Windows 8
6 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 6 (20.69%) Service Management
2 5 (17.24%) Task Automation
3 4 (13.79%) Network Management
4 3 (10.34%) Capacity Planning
4 3 (10.34%) ITIL
4 3 (10.34%) Project Management
5 2 (6.90%) Application Packaging
5 2 (6.90%) Change Management
5 2 (6.90%) Patch Management
5 2 (6.90%) Strategic Planning
6 1 (3.45%) Change Control
6 1 (3.45%) Customer Requirements
6 1 (3.45%) Mentoring
6 1 (3.45%) Open Source
6 1 (3.45%) Performance Tuning
6 1 (3.45%) Problem Management
6 1 (3.45%) Root Cause Analysis
6 1 (3.45%) Workflow
Programming Languages
1 9 (31.03%) PowerShell
2 7 (24.14%) SQL
Qualifications
1 4 (13.79%) SC Cleared
1 4 (13.79%) Security Cleared
2 3 (10.34%) MCSE
2 3 (10.34%) MCTS
2 3 (10.34%) Microsoft Certification
3 2 (6.90%) CCNA
3 2 (6.90%) Cisco Certification
3 2 (6.90%) MCITP
3 2 (6.90%) MCSA
4 1 (3.45%) Citrix Certification
4 1 (3.45%) Degree
4 1 (3.45%) DV Cleared
4 1 (3.45%) MCP
Quality Assurance & Compliance
1 3 (10.34%) SLA
System Software
1 13 (44.83%) Active Directory
2 9 (31.03%) Hyper-V
3 6 (20.69%) XenApp
4 5 (17.24%) Virtual Machines
4 5 (17.24%) VMware Infrastructure
5 2 (6.90%) BitLocker
6 1 (3.45%) Microsoft App-V
6 1 (3.45%) Microsoft Virtual Server
6 1 (3.45%) Virtual Servers
6 1 (3.45%) vSphere
6 1 (3.45%) XenDesktop
6 1 (3.45%) XenServer
Systems Management
1 20 (68.97%) SCCM
2 16 (55.17%) SCOM
3 15 (51.72%) SCOrch
4 7 (24.14%) SCVMM
5 5 (17.24%) Microsoft Clustering
5 5 (17.24%) Symantec Enterprise Vault
6 2 (6.90%) McAfee ePO
6 2 (6.90%) SCDPM
7 1 (3.45%) Nagios
7 1 (3.45%) Opscode Chef
7 1 (3.45%) Puppet
7 1 (3.45%) Simpana
7 1 (3.45%) ZABBIX
Vendors
1 19 (65.52%) Microsoft
2 10 (34.48%) Citrix
3 8 (27.59%) Cisco
4 5 (17.24%) Symantec
4 5 (17.24%) VMware
5 4 (13.79%) SolarWinds
6 3 (10.34%) NetApp
6 3 (10.34%) Oracle
7 2 (6.90%) McAfee
7 2 (6.90%) Palo Alto
7 2 (6.90%) Veeam
8 1 (3.45%) AppSense
8 1 (3.45%) BMC
8 1 (3.45%) CA
8 1 (3.45%) CommVault
8 1 (3.45%) HP
8 1 (3.45%) Remedy