Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 13 February 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Feb 2026
Same period 2025 Same period 2024
Rank 523 498 538
Rank change year-on-year -25 +40 +134
Contract jobs citing Remedy ITSM 90 34 72
As % of all contract jobs in the UK 0.22% 0.11% 0.16%
As % of the Business Applications category 2.92% 1.43% 2.07%
Number of daily rates quoted 40 28 56
10th Percentile £190 £209 £369
25th Percentile £228 £380 £422
Median daily rate (50th Percentile) £468 £475 £486
Median % change year-on-year -1.58% -2.31% +8.06%
75th Percentile £514 £540 £588
90th Percentile £554 £623 £653
UK excluding London median daily rate £492 £475 £461
% change year-on-year +3.63% +2.98% +15.31%
Number of hourly rates quoted 5 0 1
10th Percentile - - -
25th Percentile £25.15 - -
Median hourly rate £27.50 - £20.00
75th Percentile £62.50 - -
90th Percentile £82.00 - -
UK excluding London median hourly rate £43.75 - -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,084 2,382 3,476
As % of all contract IT jobs advertised in the UK 7.71% 7.69% 7.80%
Number of daily rates quoted 1,733 1,281 1,977
10th Percentile £358 £375 £376
25th Percentile £450 £468 £463
Median daily rate (50th Percentile) £550 £550 £550
75th Percentile £650 £659 £670
90th Percentile £750 £775 £750
UK excluding London median daily rate £550 £550 £525
% change year-on-year - +4.76% -
Number of hourly rates quoted 89 55 120
10th Percentile £20.00 £22.27 £16.17
25th Percentile £33.75 £35.00 £22.06
Median hourly rate £51.37 £57.50 £47.50
Median % change year-on-year -10.67% +21.05% +16.85%
75th Percentile £77.50 £78.13 £60.00
90th Percentile £90.09 £86.00 £86.50
UK excluding London median hourly rate £56.50 £57.50 £47.50
% change year-on-year -1.74% +21.05% +27.35%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 13 February 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 13 February 2026.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 14 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 13 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -27 85 £468 -1.58% 28
UK excluding London -37 49 £492 +3.63% 28
London +2 39 £419 -14.05% 7
Work from Home +5 31 £488 +8.33% 11
South East -23 18 £510 -4.32% 11
North West -30 12 £230 -39.47% 1
North of England -55 12 £230 -39.47% 2
South West -7 11 £425 -14.14% 6
East of England -19 4 £550 -4.76% 1
Midlands -53 3 £550 +22.22% 3
Scotland +10 2 - - 1
West Midlands -47 2 - - 2
East Midlands - 1 £550 - 1
Wales - 1 £375 - 4

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (28.89%) SharePoint
2 12 (13.33%) Microsoft Exchange
3 8 (8.89%) Skype for Business
4 7 (7.78%) Mattermost
Applications
1 32 (35.56%) Microsoft Office
2 5 (5.56%) Microsoft Excel
3 3 (3.33%) Microsoft PowerPoint
4 1 (1.11%) MS Visio
Business Applications
1 3 (3.33%) Remedy AR System
Cloud Services
1 31 (34.44%) Microsoft 365
2 14 (15.56%) OneDrive
3 8 (8.89%) Azure
4 5 (5.56%) AWS
5 4 (4.44%) GCP
6 3 (3.33%) Power Platform
7 1 (1.11%) Entra ID
7 1 (1.11%) SaaS
Communications & Networking
1 18 (20.00%) Skype
2 12 (13.33%) VPN
3 7 (7.78%) Wireless
4 2 (2.22%) 2G
4 2 (2.22%) 4G
4 2 (2.22%) 5G
4 2 (2.22%) Cisco ISE
4 2 (2.22%) Cisco Wireless
4 2 (2.22%) DHCP
4 2 (2.22%) DNS
4 2 (2.22%) Firewall
4 2 (2.22%) Radio Access Network
5 1 (1.11%) LAN
5 1 (1.11%) WAN
5 1 (1.11%) Wi-Fi
Database & Business Intelligence
1 3 (3.33%) Power BI
2 2 (2.22%) SQL Server
3 1 (1.11%) BusinessObjects
3 1 (1.11%) Data Warehouse
3 1 (1.11%) Enterprise Data Warehouse
3 1 (1.11%) PostgreSQL
Development Applications
1 4 (4.44%) JIRA
General
1 59 (65.56%) Social Skills
2 31 (34.44%) Finance
3 19 (21.11%) Banking
4 13 (14.44%) Analytical Skills
5 10 (11.11%) Telecoms
6 9 (10.00%) Organisational Skills
7 5 (5.56%) Military
8 4 (4.44%) Billing
8 4 (4.44%) Documentation Skills
9 3 (3.33%) Legal
10 2 (2.22%) Automotive
10 2 (2.22%) Presentation Skills
11 1 (1.11%) Aerospace
11 1 (1.11%) Investment Banking
11 1 (1.11%) Public Sector
11 1 (1.11%) Publishing
Job Titles
1 27 (30.00%) Analyst
2 19 (21.11%) Support Analyst
3 9 (10.00%) 1st Line Support
3 9 (10.00%) Operational Support Analyst
3 9 (10.00%) Operations Analyst
3 9 (10.00%) Operations Support Analyst
4 8 (8.89%) Consultant
4 8 (8.89%) Incident Manager
4 8 (8.89%) SharePoint Analyst
4 8 (8.89%) SharePoint Support
5 7 (7.78%) IT Engineer
5 7 (7.78%) Messaging Analyst
5 7 (7.78%) Messaging Support
5 7 (7.78%) Messaging Support Analyst
5 7 (7.78%) Support Engineer
6 6 (6.67%) Architect
7 5 (5.56%) Field Engineer
7 5 (5.56%) IT Support
7 5 (5.56%) IT Support Engineer
7 5 (5.56%) Junior
Libraries, Frameworks & Software Standards
1 2 (2.22%) REST
1 2 (2.22%) Web Services
2 1 (1.11%) .NET
2 1 (1.11%) .NET Framework
2 1 (1.11%) Middleware
2 1 (1.11%) SOAP
Miscellaneous
1 9 (10.00%) Management Information System
2 6 (6.67%) CMDB
2 6 (6.67%) Data Centre
3 5 (5.56%) Driving Licence
4 4 (4.44%) Clustering
4 4 (4.44%) Enterprise Software
5 2 (2.22%) Analytical Mindset
5 2 (2.22%) IoT
5 2 (2.22%) NB-IoT
5 2 (2.22%) Onboarding
6 1 (1.11%) Data Protection Act
6 1 (1.11%) Greenfield Project
6 1 (1.11%) PKI
6 1 (1.11%) Video Conferencing
Operating Systems
1 28 (31.11%) Windows
2 23 (25.56%) Windows 10
3 7 (7.78%) Linux
4 5 (5.56%) Android
4 5 (5.56%) Mac OS
5 1 (1.11%) Windows Server
Processes & Methodologies
1 80 (88.89%) ITSM
2 54 (60.00%) ITIL
3 25 (27.78%) Service Management
4 22 (24.44%) Service Delivery
5 21 (23.33%) Problem Management
6 18 (20.00%) Migration
7 16 (17.78%) Incident Management
8 15 (16.67%) Information Security
8 15 (16.67%) Problem-Solving
9 14 (15.56%) Generative AI
10 11 (12.22%) AI
10 11 (12.22%) Continuous Improvement
11 10 (11.11%) Customer Service
11 10 (11.11%) Stakeholder Management
11 10 (11.11%) Validation
12 9 (10.00%) Performance Metrics
13 8 (8.89%) Stakeholder Engagement
14 7 (7.78%) B2B
14 7 (7.78%) Root Cause Analysis
15 6 (6.67%) Business Intelligence
Programming Languages
1 21 (23.33%) PowerShell
2 20 (22.22%) SQL
3 3 (3.33%) Python
4 1 (1.11%) C#
4 1 (1.11%) JavaScript
Qualifications
1 22 (24.44%) Degree
2 21 (23.33%) Security Cleared
3 18 (20.00%) SC Cleared
4 17 (18.89%) ITIL Certification
5 13 (14.44%) DV Cleared
6 2 (2.22%) CCNA
6 2 (2.22%) CCNP
6 2 (2.22%) Cisco Certification
7 1 (1.11%) DBS Check
7 1 (1.11%) ITIL Foundation Certificate
7 1 (1.11%) Master's Degree
7 1 (1.11%) MBA
Quality Assurance & Compliance
1 13 (14.44%) SLA
2 6 (6.67%) Data Quality
3 3 (3.33%) GDPR
4 2 (2.22%) PMO
4 2 (2.22%) Sarbanes-Oxley
5 1 (1.11%) COBIT
System Software
1 21 (23.33%) Active Directory
2 1 (1.11%) VMware Infrastructure
Systems Management
1 19 (21.11%) SCOM
2 15 (16.67%) HP SiteScope
3 8 (8.89%) SCCM
4 3 (3.33%) Microsoft Intune
5 2 (2.22%) BMC PATROL
5 2 (2.22%) FortiGate
Vendors
1 90 (100.00%) Remedy
2 41 (45.56%) Microsoft
3 36 (40.00%) ServiceNow
4 23 (25.56%) Cisco
5 20 (22.22%) BMC
6 19 (21.11%) Splunk
7 10 (11.11%) Citrix
8 5 (5.56%) Apple
8 5 (5.56%) Dell
8 5 (5.56%) HP
9 4 (4.44%) Trend Micro
10 1 (1.11%) IBM
10 1 (1.11%) Netezza
10 1 (1.11%) Oracle
10 1 (1.11%) Snow
10 1 (1.11%) VMware