Remedy ITSM Contracts

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics for contract job vacancies requiring Remedy ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Remedy ITSM over the 6 months leading up to 30 June 2025, comparing them to the same period in the previous two years.

6 months to
30 Jun 2025
Same period 2024 Same period 2023
Rank 489 543 629
Rank change year-on-year +54 +86 +121
Contract jobs citing Remedy ITSM 45 42 55
As % of all contract jobs advertised in the UK 0.15% 0.097% 0.099%
As % of the Business Applications category 1.79% 1.33% 1.41%
Number of daily rates quoted 27 36 36
10th Percentile £218 £333 £203
25th Percentile £250 £425 £350
Median daily rate (50th Percentile) £450 £493 £500
Median % change year-on-year -8.63% -1.50% +11.11%
75th Percentile £600 £538 £550
90th Percentile £639 £603 £656
UK excluding London median daily rate £450 £490 £400
% change year-on-year -8.16% +22.50% -11.11%
Number of hourly rates quoted 0 2 3
10th Percentile - - £47.00
25th Percentile - - £48.13
Median hourly rate - £11.80 £50.00
Median % change year-on-year - -76.40% +42.86%
75th Percentile - - £66.88
90th Percentile - - £77.00
UK excluding London median hourly rate - £11.80 £50.00
% change year-on-year - -76.40% -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 2,512 3,153 3,901
As % of all contract IT jobs advertised in the UK 8.19% 7.30% 7.00%
Number of daily rates quoted 1,424 1,854 2,206
10th Percentile £387 £363 £363
25th Percentile £456 £463 £463
Median daily rate (50th Percentile) £550 £550 £550
75th Percentile £670 £675 £680
90th Percentile £775 £775 £788
UK excluding London median daily rate £537 £525 £525
% change year-on-year +2.29% - +0.96%
Number of hourly rates quoted 62 113 58
10th Percentile £21.46 £15.74 £22.82
25th Percentile £30.75 £25.00 £39.56
Median hourly rate £57.50 £40.33 £49.50
Median % change year-on-year +42.59% -18.54% +36.89%
75th Percentile £72.50 £57.50 £61.56
90th Percentile £86.00 £65.00 £72.25
UK excluding London median hourly rate £60.00 £40.00 £53.67
% change year-on-year +50.00% -25.46% +59.02%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Remedy ITSM.

Daily rate trend for Remedy ITSM in the UK

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 30 June 2025.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Remedy ITSM.

Hourly rate trend for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 30 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +58 38 £520 +9.47% 41
UK excluding London +34 30 £450 -8.16% 18
London +62 13 £388 -21.72% 24
Work from Home +37 12 £250 -44.44% 12
South East +58 11 £445 +12.66% 4
North West +17 6 £738 +47.50% 5
North of England +12 6 £738 +47.50% 5
Midlands +15 5 £525 +228.13% 3
West Midlands - 5 £525 - 2
South West +22 3 £550 +18.92% 2
Wales - 3 £230 - 1
Scotland +4 1 £230 -56.19%
Channel Islands - 1 £425 -

Remedy ITSM
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) Confluence
2 3 (6.67%) SharePoint
3 1 (2.22%) Microsoft Exchange
Applications
1 3 (6.67%) Microsoft Office
Business Applications
1 1 (2.22%) Oracle EBS R12
1 1 (2.22%) Oracle ERP
1 1 (2.22%) Oracle iProcurement
1 1 (2.22%) Remedy AR System
Cloud Services
1 13 (28.89%) Microsoft 365
2 4 (8.89%) Azure
3 1 (2.22%) AWS
3 1 (2.22%) Entra ID
3 1 (2.22%) GCP
3 1 (2.22%) OCI
3 1 (2.22%) OneDrive
Communications & Networking
1 7 (15.56%) WAN
2 5 (11.11%) VPN
3 4 (8.89%) BGP
3 4 (8.89%) DNS
3 4 (8.89%) EIGRP
3 4 (8.89%) IPv4
3 4 (8.89%) MPLS
3 4 (8.89%) OSPF
3 4 (8.89%) SD-WAN
3 4 (8.89%) SSL
4 3 (6.67%) DHCP
4 3 (6.67%) LAN
5 2 (4.44%) Firewall
5 2 (4.44%) Remote Desktop
5 2 (4.44%) Skype
5 2 (4.44%) TCP/IP
5 2 (4.44%) VoIP
5 2 (4.44%) Wi-Fi
6 1 (2.22%) PuTTY
6 1 (2.22%) WinSCP
Database & Business Intelligence
1 1 (2.22%) Oracle BI Publisher
1 1 (2.22%) Oracle Discoverer
1 1 (2.22%) RDBMS
1 1 (2.22%) Relational Database
1 1 (2.22%) SQL Server
Development Applications
1 9 (20.00%) JIRA
2 2 (4.44%) Jenkins
3 1 (2.22%) Git
3 1 (2.22%) GitLab
3 1 (2.22%) Maven
3 1 (2.22%) Subversion
3 1 (2.22%) Team Foundation Server
3 1 (2.22%) Toad
General
1 18 (40.00%) Social Skills
2 10 (22.22%) Telecoms
3 8 (17.78%) Analytical Skills
4 5 (11.11%) Legal
4 5 (11.11%) Organisational Skills
5 4 (8.89%) Documentation Skills
5 4 (8.89%) Finance
5 4 (8.89%) Inclusion and Diversity
5 4 (8.89%) Public Sector
6 3 (6.67%) Banking
6 3 (6.67%) Local Government
7 1 (2.22%) Investment Banking
7 1 (2.22%) Law
7 1 (2.22%) Military
Job Titles
1 8 (17.78%) Analyst
2 6 (13.33%) Support Engineer
3 5 (11.11%) Architect
3 5 (11.11%) Senior
4 4 (8.89%) 2nd Line Support
4 4 (8.89%) Desktop Support
4 4 (8.89%) IP Engineer
4 4 (8.89%) IT Manager
4 4 (8.89%) Service Manager
4 4 (8.89%) ServiceNow Architect
5 3 (6.67%) 2nd Line Engineer
5 3 (6.67%) 2nd Line Support Engineer
5 3 (6.67%) Desktop Support Engineer
5 3 (6.67%) Incident Analyst
5 3 (6.67%) IT Engineer
5 3 (6.67%) IT Services Manager
5 3 (6.67%) IT Support
5 3 (6.67%) Senior Architect
5 3 (6.67%) Technical Support
5 3 (6.67%) Transmission Engineer
Libraries, Frameworks & Software Standards
1 4 (8.89%) AngularJS
1 4 (8.89%) Apache Camel
1 4 (8.89%) HTML
1 4 (8.89%) HTML5
1 4 (8.89%) JDBC
1 4 (8.89%) jQuery
1 4 (8.89%) JSON
1 4 (8.89%) LDAP
1 4 (8.89%) ODBC
1 4 (8.89%) RabbitMQ
1 4 (8.89%) REST
1 4 (8.89%) SAML
1 4 (8.89%) SOAP
1 4 (8.89%) Web Services
2 1 (2.22%) NETCONF
2 1 (2.22%) OpenTelemetry
2 1 (2.22%) XML
Miscellaneous
1 6 (13.33%) Enterprise Software
2 3 (6.67%) CMDB
2 3 (6.67%) Management Information System
3 1 (2.22%) Cloud Native
3 1 (2.22%) Legacy Systems
3 1 (2.22%) Onboarding
3 1 (2.22%) PKI
3 1 (2.22%) Product Ownership
3 1 (2.22%) Replication
Operating Systems
1 16 (35.56%) Windows
2 12 (26.67%) Windows 10
3 5 (11.11%) Android
4 4 (8.89%) Windows Server
5 3 (6.67%) Apple iOS
6 2 (4.44%) Mac OS
6 2 (4.44%) Unix
7 1 (2.22%) Windows Server 2016
Processes & Methodologies
1 36 (80.00%) ITSM
2 23 (51.11%) ITIL
3 20 (44.44%) Service Management
4 13 (28.89%) Problem-Solving
5 9 (20.00%) Service Delivery
6 8 (17.78%) Change Management
6 8 (17.78%) Collaborative Working
6 8 (17.78%) Migration
7 7 (15.56%) Agile
8 6 (13.33%) Continuous Improvement
8 6 (13.33%) Customer Service
8 6 (13.33%) Incident Management
9 5 (11.11%) Configuration Management
9 5 (11.11%) DevOps
9 5 (11.11%) Microservices
9 5 (11.11%) Problem Management
9 5 (11.11%) Stakeholder Engagement
10 4 (8.89%) Network Planning
10 4 (8.89%) Scrum
10 4 (8.89%) Stakeholder Management
Programming Languages
1 4 (8.89%) JavaScript
1 4 (8.89%) SQL
2 2 (4.44%) PowerShell
2 2 (4.44%) Shell Script
3 1 (2.22%) PL/SQL
Qualifications
1 13 (28.89%) SC Cleared
1 13 (28.89%) Security Cleared
2 4 (8.89%) CCNP
2 4 (8.89%) Cisco Certification
2 4 (8.89%) ITIL Certification
3 3 (6.67%) Degree
4 1 (2.22%) CISSP
4 1 (2.22%) CompTIA Security+
4 1 (2.22%) GIAC
4 1 (2.22%) Master's Degree
4 1 (2.22%) Oracle Certification
Quality Assurance & Compliance
1 4 (8.89%) SLA
2 2 (4.44%) QA
3 1 (2.22%) COBIT
3 1 (2.22%) Data Quality
3 1 (2.22%) GDPR
System Software
1 9 (20.00%) Active Directory
2 3 (6.67%) Virtual Desktop
3 2 (4.44%) vSphere
4 1 (2.22%) Microsoft Virtual Server
4 1 (2.22%) Virtual Servers
4 1 (2.22%) VMware Infrastructure
Systems Management
1 4 (8.89%) Single Sign-On
2 3 (6.67%) Microsoft Intune
2 3 (6.67%) SCCM
3 1 (2.22%) Active Directory Federation Services
3 1 (2.22%) Ansible
3 1 (2.22%) Kubernetes
3 1 (2.22%) SCOM
3 1 (2.22%) SCSM
3 1 (2.22%) Terraform
Vendors
1 45 (100.00%) Remedy
2 25 (55.56%) ServiceNow
3 24 (53.33%) BMC
4 10 (22.22%) Microsoft
5 5 (11.11%) Cisco
6 4 (8.89%) BT
6 4 (8.89%) HP
6 4 (8.89%) Huawei
6 4 (8.89%) Ivanti
7 2 (4.44%) Citrix
7 2 (4.44%) Oracle
7 2 (4.44%) SolarWinds
8 1 (2.22%) CA Agile Central
8 1 (2.22%) CyberArk
8 1 (2.22%) Dynatrace
8 1 (2.22%) Splunk
8 1 (2.22%) VMware