Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 6 October 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Oct 2026
Same period 2025 Same period 2024
Rank 552 481 536
Rank change year-on-year -71 +55 +60
Contract jobs citing Remedy ITSM 130 79 27
As % of all contract jobs in the UK 0.24% 0.24% 0.072%
As % of the Business Applications category 3.40% 2.78% 0.97%
Number of daily rates quoted 75 44 19
10th Percentile £220 £200 £208
25th Percentile £406 £250 £425
Median daily rate (50th Percentile) £525 £500 £475
Median % change year-on-year +5.00% +5.26% -12.04%
75th Percentile £644 £576 £525
90th Percentile £795 £608 £598
UK excluding London median daily rate £550 £500 £475
% change year-on-year +10.00% +5.26% -20.17%
Number of hourly rates quoted 4 3 3
10th Percentile £15.43 £31.62 -
25th Percentile £17.56 £41.33 -
Median hourly rate £19.50 £60.00 £11.80
Median % change year-on-year -67.50% +408.47% -
75th Percentile £28.63 £78.75 £55.90
90th Percentile £43.70 £88.50 £82.36
UK excluding London median hourly rate £33.75 £60.00 £11.80
% change year-on-year -43.75% +408.47% -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,826 2,841 2,782
As % of all contract IT jobs advertised in the UK 7.00% 8.66% 7.38%
Number of daily rates quoted 2,093 1,614 1,498
10th Percentile £363 £360 £355
25th Percentile £463 £450 £451
Median daily rate (50th Percentile) £550 £550 £550
75th Percentile £655 £673 £675
90th Percentile £763 £754 £775
UK excluding London median daily rate £525 £538 £525
% change year-on-year -2.33% +2.38% -2.42%
Number of hourly rates quoted 170 49 72
10th Percentile £15.00 £12.96 £24.55
25th Percentile £19.49 £25.25 £35.27
Median hourly rate £38.93 £34.48 £45.00
Median % change year-on-year +12.91% -23.38% -19.01%
75th Percentile £70.00 £65.00 £61.60
90th Percentile £91.10 £85.20 £67.95
UK excluding London median hourly rate £37.68 £41.00 £42.50
% change year-on-year -8.09% -3.53% -24.77%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 6 October 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 6 October 2026.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 6 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -62 128 £525 +4.58% 32
UK excluding London -44 90 £550 +10.00% 31
London -103 33 £491 +5.08% 4
East of England - 26 £724 - 8
South East -43 25 £313 -31.69% 6
North of England -54 19 £230 -60.00% 7
South West -24 17 £525 -5.36% 5
North West -33 15 £230 -60.00% 6
Work from Home -82 12 £516 +1.52% 5
Midlands -40 5 £477 -9.14% 3
West Midlands -43 5 £477 -9.14% 1
Yorkshire - 4 £228 - 1
Wales -16 1 - - 2

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (11.54%) Confluence
2 3 (2.31%) Microsoft Exchange
3 2 (1.54%) SharePoint
4 1 (0.77%) Mattermost
Applications
1 2 (1.54%) Microsoft Office
Business Applications
1 11 (8.46%) Remedy AR System
2 1 (0.77%) SAP HCM
Cloud Services
1 27 (20.77%) Power Platform
2 25 (19.23%) Azure
3 24 (18.46%) Microsoft 365
4 12 (9.23%) AWS
5 10 (7.69%) SaaS
6 9 (6.92%) Entra ID
6 9 (6.92%) Google Workspace
7 8 (6.15%) iPaaS
8 6 (4.62%) GCP
9 3 (2.31%) Google Docs
10 2 (1.54%) OneDrive
11 1 (0.77%) Azure DevOps
11 1 (0.77%) Azure Sentinel
11 1 (0.77%) Miro
11 1 (0.77%) SuccessFactors
Communications & Networking
1 16 (12.31%) DNS
2 11 (8.46%) DHCP
3 8 (6.15%) TCP/IP
3 8 (6.15%) VPN
4 6 (4.62%) Firewall
4 6 (4.62%) VLAN
5 3 (2.31%) NetScaler
6 2 (1.54%) Wi-Fi
7 1 (0.77%) SAN
7 1 (0.77%) Wireshark
Database & Business Intelligence
1 27 (20.77%) Power BI
2 19 (14.62%) SQL Server
3 12 (9.23%) SQL Server Analysis Services
3 12 (9.23%) SQL Server Integration Services
3 12 (9.23%) SQL Server Reporting Services
4 6 (4.62%) BigQuery
4 6 (4.62%) Looker
5 2 (1.54%) Microsoft Analysis Services
6 1 (0.77%) Amazon RDS
6 1 (0.77%) BusinessObjects
6 1 (0.77%) Data Warehouse
6 1 (0.77%) Enterprise Data Warehouse
6 1 (0.77%) PostgreSQL
Development Applications
1 34 (26.15%) JIRA
General
1 62 (47.69%) Social Skills
2 24 (18.46%) Analytical Skills
3 6 (4.62%) Documentation Skills
3 6 (4.62%) Legal
3 6 (4.62%) Telecoms
4 5 (3.85%) Finance
4 5 (3.85%) Military
4 5 (3.85%) Public Sector
5 4 (3.08%) Banking
6 3 (2.31%) Aerospace
6 3 (2.31%) Investment Banking
7 1 (0.77%) Front Office
7 1 (0.77%) Law
7 1 (0.77%) Presentation Skills
7 1 (0.77%) Retail
Job Titles
1 14 (10.77%) Senior
2 12 (9.23%) Architect
3 11 (8.46%) Analyst
4 10 (7.69%) Consultant
4 10 (7.69%) DBA
4 10 (7.69%) SQL DBA
5 9 (6.92%) Developer
6 8 (6.15%) Administrator
6 8 (6.15%) Infrastructure Engineer
6 8 (6.15%) Lead
7 7 (5.38%) ITSM Consultant
7 7 (5.38%) Service Analyst
7 7 (5.38%) Service Desk Analyst
8 6 (4.62%) Applications Developer
8 6 (4.62%) Applications Specialist
8 6 (4.62%) IT Support
8 6 (4.62%) Report Developer
8 6 (4.62%) Report Specialist
8 6 (4.62%) Service Manager
8 6 (4.62%) Support Specialist
Libraries, Frameworks & Software Standards
1 24 (18.46%) REST
2 11 (8.46%) SOAP
3 2 (1.54%) Elastic Stack
3 2 (1.54%) Web Services
4 1 (0.77%) Middleware
Miscellaneous
1 30 (23.08%) CMDB
2 19 (14.62%) Clustering
3 11 (8.46%) Data Centre
3 11 (8.46%) Enterprise Software
4 7 (5.38%) Onboarding
4 7 (5.38%) PKI
5 6 (4.62%) Replication
6 5 (3.85%) Analytical Mindset
6 5 (3.85%) Legacy Systems
7 4 (3.08%) Management Information System
8 3 (2.31%) iPad
8 3 (2.31%) iPhone
9 2 (1.54%) Hybrid Cloud
10 1 (0.77%) Blackberry
10 1 (0.77%) Data Structures
10 1 (0.77%) Enterprise Storage
10 1 (0.77%) Self-Motivation
10 1 (0.77%) TM Forum
Operating Systems
1 48 (36.92%) Windows
2 12 (9.23%) Windows 10
2 12 (9.23%) Windows Server
3 7 (5.38%) Mac OS
4 4 (3.08%) Apple iOS
4 4 (3.08%) Linux
5 3 (2.31%) Android
6 2 (1.54%) Windows Server 2008
7 1 (0.77%) Red Hat Enterprise Linux
7 1 (0.77%) VMS
Processes & Methodologies
1 121 (93.08%) ITSM
2 67 (51.54%) ITIL
3 52 (40.00%) Service Management
4 34 (26.15%) Migration
5 27 (20.77%) Service Delivery
6 26 (20.00%) Business Intelligence
7 25 (19.23%) Incident Management
7 25 (19.23%) Problem-Solving
7 25 (19.23%) Stakeholder Management
8 22 (16.92%) Data Modelling
9 16 (12.31%) Customer Service
9 16 (12.31%) Disaster Recovery
10 15 (11.54%) Agile
10 15 (11.54%) Analytics
10 15 (11.54%) Continuous Improvement
11 13 (10.00%) Kalman Filter
11 13 (10.00%) Problem Management
11 13 (10.00%) Workflow
12 12 (9.23%) Asset Management
12 12 (9.23%) Change Management
Programming Languages
1 42 (32.31%) PowerShell
2 26 (20.00%) SQL
3 23 (17.69%) Python
4 13 (10.00%) JavaScript
5 9 (6.92%) Bash
6 4 (3.08%) Google Apps Script
7 2 (1.54%) T-SQL
8 1 (0.77%) Korn
8 1 (0.77%) Kusto Query Language
8 1 (0.77%) Search Processing Language
Qualifications
1 81 (62.31%) Security Cleared
2 56 (43.08%) SC Cleared
3 16 (12.31%) DV Cleared
4 6 (4.62%) ITIL Foundation Certificate
4 6 (4.62%) Microsoft Certification
5 5 (3.85%) CISSP
6 4 (3.08%) AWS Certification
7 3 (2.31%) A+ Certification
7 3 (2.31%) CCA
7 3 (2.31%) Citrix Certification
7 3 (2.31%) Degree
7 3 (2.31%) ITIL Certification
7 3 (2.31%) MCSA
7 3 (2.31%) MCSE
7 3 (2.31%) Network+ Certification
7 3 (2.31%) VMware Certified Professional (VCP)
8 1 (0.77%) CCNA
8 1 (0.77%) Cisco Certification
8 1 (0.77%) PMI Certification
8 1 (0.77%) PMP
Quality Assurance & Compliance
1 20 (15.38%) SLA
2 10 (7.69%) QA
3 6 (4.62%) Data Quality
4 1 (0.77%) GDPR
System Software
1 35 (26.92%) Active Directory
2 18 (13.85%) VMware Infrastructure
3 8 (6.15%) VMware ESXi
3 8 (6.15%) vSphere
4 2 (1.54%) Virtual Desktop
4 2 (1.54%) Virtual Machines
5 1 (0.77%) BitLocker
5 1 (0.77%) Firmware
5 1 (0.77%) Hyper-V
5 1 (0.77%) NFS
5 1 (0.77%) Virtual Servers
Systems Management
1 10 (7.69%) Microsoft Clustering
2 9 (6.92%) Microsoft Intune
2 9 (6.92%) SCOM
3 7 (5.38%) SCCM
4 3 (2.31%) vCenter Server
5 2 (1.54%) vMotion
6 1 (0.77%) Red Hat Satellite
Vendors
1 130 (100.00%) Remedy
2 62 (47.69%) BMC
2 62 (47.69%) ServiceNow
3 37 (28.46%) Microsoft
4 18 (13.85%) VMware
5 10 (7.69%) Google
6 6 (4.62%) Commvault
6 6 (4.62%) Splunk
7 5 (3.85%) BeyondTrust
7 5 (3.85%) CrowdStrike
7 5 (3.85%) NetApp
7 5 (3.85%) Veeam
8 4 (3.08%) Apple
9 3 (2.31%) Citrix
9 3 (2.31%) SolarWinds
9 3 (2.31%) Tanium
10 2 (1.54%) Clearswift
10 2 (1.54%) Trend Micro
11 1 (0.77%) Samsung
11 1 (0.77%) Snow