Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 8 November 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 485 519 570
Rank change year-on-year +34 +51 +174
Contract jobs citing Remedy ITSM 92 28 56
As % of all contract jobs in the UK 0.26% 0.077% 0.12%
As % of the Business Applications category 3.03% 1.05% 1.50%
Number of daily rates quoted 50 21 42
10th Percentile £200 £213 £211
25th Percentile £250 £380 £400
Median daily rate (50th Percentile) £488 £475 £461
Median % change year-on-year +2.63% +2.98% +2.50%
75th Percentile £565 £538 £630
90th Percentile £608 £550 £686
UK excluding London median daily rate £495 £475 £461
% change year-on-year +4.21% +2.98% +8.53%
Number of hourly rates quoted 3 1 0
10th Percentile £31.62 - -
25th Percentile £41.33 - -
Median hourly rate £60.00 £100.00 -
Median % change year-on-year -40.00% - -
75th Percentile £78.75 - -
90th Percentile £88.50 - -
UK excluding London median hourly rate £60.00 - -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,039 2,672 3,728
As % of all contract IT jobs advertised in the UK 8.69% 7.30% 7.93%
Number of daily rates quoted 1,729 1,424 2,057
10th Percentile £358 £363 £369
25th Percentile £450 £456 £463
Median daily rate (50th Percentile) £550 £550 £550
75th Percentile £660 £665 £664
90th Percentile £750 £755 £750
UK excluding London median daily rate £550 £525 £525
% change year-on-year +4.76% - -0.40%
Number of hourly rates quoted 68 66 86
10th Percentile £13.35 £25.20 £30.00
25th Percentile £25.23 £35.00 £49.00
Median hourly rate £40.00 £43.25 £56.49
Median % change year-on-year -7.53% -23.44% +25.53%
75th Percentile £77.69 £61.72 £80.00
90th Percentile £90.09 £79.75 £89.38
UK excluding London median hourly rate £41.86 £40.91 £56.49
% change year-on-year +2.30% -27.58% +25.53%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 8 November 2025.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 8 November 2025.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 14 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +39 81 £500 +5.26% 60
London +45 45 £475 +0.53% 27
UK excluding London -3 42 £495 +4.21% 46
Work from Home +24 26 £509 +33.82% 29
South East +12 13 £458 -12.86% 31
South West - 13 £553 - 3
East of England -8 4 £550 -4.76% 1
Midlands -26 4 £374 -17.00% 3
Scotland - 4 £230 -
North West -19 3 £575 +51.32% 4
North of England -34 3 £575 +51.32% 7
Wales - 3 £230 - 1
West Midlands -29 2 - - 1
East Midlands - 2 £374 - 2

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (18.48%) SharePoint
2 13 (14.13%) Confluence
3 9 (9.78%) Microsoft Exchange
4 8 (8.70%) Skype for Business
5 7 (7.61%) Mattermost
Applications
1 25 (27.17%) Microsoft Office
2 4 (4.35%) Microsoft Excel
2 4 (4.35%) Microsoft PowerPoint
3 2 (2.17%) MS Visio
Cloud Services
1 23 (25.00%) Microsoft 365
2 15 (16.30%) OneDrive
3 5 (5.43%) Azure
4 2 (2.17%) Entra ID
5 1 (1.09%) AWS
5 1 (1.09%) GCP
Communications & Networking
1 13 (14.13%) SSL
2 9 (9.78%) Skype
3 5 (5.43%) VPN
4 3 (3.26%) DNS
4 3 (3.26%) Firewall
4 3 (3.26%) LAN
4 3 (3.26%) WAN
4 3 (3.26%) Wi-Fi
5 2 (2.17%) 2G
5 2 (2.17%) 4G
5 2 (2.17%) 5G
5 2 (2.17%) Cisco ISE
5 2 (2.17%) Cisco Wireless
5 2 (2.17%) DHCP
5 2 (2.17%) Radio Access Network
5 2 (2.17%) Remote Desktop
5 2 (2.17%) VoIP
5 2 (2.17%) Wireless
6 1 (1.09%) TCP/IP
Development Applications
1 20 (21.74%) JIRA
General
1 48 (52.17%) Social Skills
2 21 (22.83%) Finance
3 8 (8.70%) Public Sector
4 7 (7.61%) Analytical Skills
5 6 (6.52%) Documentation Skills
6 5 (5.43%) Military
7 4 (4.35%) Banking
7 4 (4.35%) Legal
8 3 (3.26%) Presentation Skills
9 2 (2.17%) Automotive
9 2 (2.17%) Local Government
9 2 (2.17%) Telecoms
10 1 (1.09%) Inclusion and Diversity
10 1 (1.09%) Influencing Skills
10 1 (1.09%) Investment Banking
10 1 (1.09%) Organisational Skills
10 1 (1.09%) Police
10 1 (1.09%) Publishing
Job Titles
1 22 (23.91%) Analyst
2 18 (19.57%) Support Analyst
3 17 (18.48%) Consultant
4 13 (14.13%) Architect
4 13 (14.13%) Senior
5 10 (10.87%) ServiceNow Architect
6 9 (9.78%) Operational Support Analyst
6 9 (9.78%) Operations Analyst
6 9 (9.78%) Operations Support Analyst
7 8 (8.70%) Senior Architect
7 8 (8.70%) SharePoint Analyst
7 8 (8.70%) SharePoint Support
8 7 (7.61%) Messaging Analyst
8 7 (7.61%) Messaging Support
8 7 (7.61%) Messaging Support Analyst
9 5 (5.43%) 2nd Line Support
9 5 (5.43%) Incident Manager
9 5 (5.43%) Remedy Consultant
9 5 (5.43%) Service Management Consultant
9 5 (5.43%) Support Engineer
Libraries, Frameworks & Software Standards
1 13 (14.13%) AngularJS
1 13 (14.13%) Apache Camel
1 13 (14.13%) HTML
1 13 (14.13%) HTML5
1 13 (14.13%) JDBC
1 13 (14.13%) jQuery
1 13 (14.13%) JSON
1 13 (14.13%) LDAP
1 13 (14.13%) ODBC
1 13 (14.13%) RabbitMQ
1 13 (14.13%) REST
1 13 (14.13%) SAML
1 13 (14.13%) SOAP
1 13 (14.13%) Web Services
Miscellaneous
1 10 (10.87%) Management Information System
2 8 (8.70%) CMDB
3 7 (7.61%) Enterprise Software
4 4 (4.35%) Data Centre
5 2 (2.17%) Clustering
5 2 (2.17%) IoT
5 2 (2.17%) NB-IoT
5 2 (2.17%) Onboarding
6 1 (1.09%) Analytical Mindset
6 1 (1.09%) Cloud Native
6 1 (1.09%) Data Protection Act
6 1 (1.09%) Video Conferencing
Operating Systems
1 20 (21.74%) Windows
2 15 (16.30%) Windows 10
3 8 (8.70%) Linux
4 4 (4.35%) Android
5 3 (3.26%) Mac OS
6 2 (2.17%) Apple iOS
6 2 (2.17%) Windows Server
7 1 (1.09%) CentOS
7 1 (1.09%) Red Hat Enterprise Linux
7 1 (1.09%) Ubuntu
Processes & Methodologies
1 84 (91.30%) ITSM
2 51 (55.43%) ITIL
3 29 (31.52%) Service Management
4 20 (21.74%) Service Delivery
4 20 (21.74%) Stakeholder Engagement
5 19 (20.65%) Migration
6 18 (19.57%) Problem Management
7 15 (16.30%) Information Security
7 15 (16.30%) Problem-Solving
8 14 (15.22%) Agile
8 14 (15.22%) DevOps
9 13 (14.13%) Integration Patterns
9 13 (14.13%) Microservices
9 13 (14.13%) Scrum
10 11 (11.96%) Change Management
11 9 (9.78%) Incident Management
11 9 (9.78%) Service Design
11 9 (9.78%) Validation
12 7 (7.61%) B2B
12 7 (7.61%) Stakeholder Management
Programming Languages
1 18 (19.57%) PowerShell
2 17 (18.48%) SQL
3 13 (14.13%) JavaScript
4 4 (4.35%) Python
5 1 (1.09%) Bash
Qualifications
1 38 (41.30%) Security Cleared
2 36 (39.13%) SC Cleared
3 16 (17.39%) ITIL Certification
4 10 (10.87%) Degree
5 7 (7.61%) DV Cleared
6 2 (2.17%) CCNA
6 2 (2.17%) CCNP
6 2 (2.17%) Cisco Certification
6 2 (2.17%) DBS Check
7 1 (1.09%) APMP
Quality Assurance & Compliance
1 4 (4.35%) SLA
2 3 (3.26%) Data Quality
3 2 (2.17%) ISO/IEC 27001
3 2 (2.17%) PMO
4 1 (1.09%) COBIT
4 1 (1.09%) GDPR
4 1 (1.09%) ISO 9001
4 1 (1.09%) ISO/IEC 20000
4 1 (1.09%) NIST
4 1 (1.09%) PCI DSS
System Software
1 24 (26.09%) Active Directory
2 1 (1.09%) Virtual Desktop
2 1 (1.09%) vSphere
Systems Management
1 17 (18.48%) SCOM
2 15 (16.30%) HP SiteScope
3 13 (14.13%) Single Sign-On
4 7 (7.61%) SCCM
5 5 (5.43%) Microsoft Intune
6 2 (2.17%) BMC PATROL
6 2 (2.17%) FortiGate
7 1 (1.09%) Ansible
7 1 (1.09%) HP Operations Orchestration
7 1 (1.09%) Nessus
Vendors
1 92 (100.00%) Remedy
2 56 (60.87%) ServiceNow
3 37 (40.22%) Microsoft
4 28 (30.43%) BMC
5 17 (18.48%) Splunk
6 13 (14.13%) HP
6 13 (14.13%) Ivanti
7 9 (9.78%) Cisco
8 2 (2.17%) Citrix
8 2 (2.17%) Trend Micro
9 1 (1.09%) Oracle
9 1 (1.09%) Qualys
9 1 (1.09%) Rapid7
9 1 (1.09%) Tanium
9 1 (1.09%) Tenable