The following table provides summary statistics for contract job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 3 months to 27 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK
3 months to
27 Apr 2017
Same period 2016 Same period 2015
Rank 526 517 494
Rank change year-on-year -9 -23  
Contract jobs citing Remedy ITSM 69 138 133
As % of all contract IT jobs advertised in the UK 0.15% 0.25% 0.24%
As % of the Business Applications category 1.77% 3.13% 2.85%
Number of daily rates quoted 27 69 83
Median daily rate £325 £400 £413
Median daily rate % change year-on-year -18.75% -3.03%  
90% offered a daily rate of more than £140 £300 £300
10% offered a daily rate of more than £500 £530 £550
UK excluding London median daily rate £200 £351 £395
% change year-on-year -43.01% -11.13%  
Number of hourly rates quoted 6 4 3
Median hourly rate £18.00 £12.00 £17.00
Median hourly rate % change year-on-year +50.00% -29.41%  
90% offered a hourly rate of more than £15.50 £12.00 £11.88
10% offered a hourly rate of more than £27.50 £28.30 £17.40
UK excluding London median hourly rate £20.00 £12.00 £14.05
% change year-on-year +66.66% -14.60%  

Remedy ITSM is in the business application skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for business application skills.

Contract Business Application Skills
UK
Contract job vacancies with a requirement for business application skills 3906 4408 4670
As % of all contract IT job vacancies advertised in the UK 8.41% 7.89% 8.37%
Number of daily rates quoted 2296 2703 2592
Median daily rate £450 £440 £450
Median daily rate % change year-on-year +2.27% -2.22%  
90% offered a daily rate of more than £325 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London median daily rate £450 £420 £425
% change year-on-year +7.14% -1.17%  
Number of hourly rates quoted 63 44 32
Median hourly rate £37.50 £26.00 £30.00
Median hourly rate % change year-on-year +44.23% -13.33%  
90% offered a hourly rate of more than £15.00 £9.40 £14.20
10% offered a hourly rate of more than £65.00 £49.80 £60.13
UK excluding London median hourly rate £37.77 £22.75 £32.00
% change year-on-year +66.02% -28.90%  

Remedy ITSM
Job Vacancy Trend

The job posting trend of jobs advertised citing Remedy ITSM as a proportion of all contract or permanent IT jobs with a match in the Business Applications category.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM.

Contractor daily rate trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy ITSM over the 3 months to 27 April 2017.

Contractor daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM.

Contractor hourly rate trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy ITSM over the 3 months to 27 April 2017.

Contractor hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 3 months to 27 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 60 £375 -6.25% 17
South East +2 25 £163 -53.96%
London -19 22 £375 -11.76% 6
Hampshire -2 9 £400 +14.28%
Oxfordshire - 7 £150 -
Berkshire +6 6 £288 -24.34%
Oxford - 6 £150 -
West Midlands +27 5 £400 -
South Wales +13 5 £200 -68.00%
Wales +11 5 £200 -68.00%
South West +14 4 £525 - 1
Birmingham +6 4 £400 -
Basingstoke +6 4 - -
Channel Islands - 4 - -
Jersey - 4 - -
Reading +24 3 £175 -
East of England -10 3 £500 +14.28% 7
Cardiff - 3 £220 -
Hertfordshire +2 2 £500 +14.28% 5
Wiltshire 0 2 - -
Havant -6 2 - -
Bristol - 2 £525 -
Surrey +1 1 £450 +36.36%
Hayes 0 1 - -
City of London -7 1 - -
Hatfield -8 1 £500 +17.64% 5
Newbury -11 1 - -
Colchester - 1 - -
Northampton - 1 - - 1
Fareham - 1 £475 -

For the 6 months to 27 April 2017, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy ITSM.

1 140 (100.00%) Remedy
2 111 (79.29%) BMC
3 92 (65.71%) ITIL
4 75 (53.57%) ITSM
5 51 (36.43%) Service Management
6 37 (26.43%) Microsoft
7 33 (23.57%) ServiceNow
8 32 (22.86%) Security Cleared
9 30 (21.43%) Windows
10 28 (20.00%) Web Services
10 28 (20.00%) ITIL Certification
11 27 (19.29%) CMDB
12 26 (18.57%) Agile Software Development
13 25 (17.86%) Change Management
14 24 (17.14%) HP
15 23 (16.43%) Microsoft Office
16 22 (15.71%) Project Management
17 21 (15.00%) SC Cleared
17 21 (15.00%) ITIL V3
18 20 (14.29%) Workflow
19 19 (13.57%) Finance
19 19 (13.57%) Active Directory
19 19 (13.57%) Analytical Skills
20 18 (12.86%) SQL
20 18 (12.86%) Incident Management
21 15 (10.71%) Oracle
21 15 (10.71%) DevOps
22 14 (10.00%) Service Delivery
23 13 (9.29%) Service Design
24 12 (8.57%) Windows 7

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.00%) Exchange Server 2010
1 7 (5.00%) MS Exchange
2 6 (4.29%) Blackberry Enterprise Server
3 5 (3.57%) SharePoint
4 3 (2.14%) Skype for Business
5 1 (0.71%) Confluence
5 1 (0.71%) IBM Notes
5 1 (0.71%) IIS
5 1 (0.71%) SharePoint 2013
5 1 (0.71%) Tomcat
Applications
1 23 (16.43%) Microsoft Office
2 9 (6.43%) Microsoft Excel
3 4 (2.86%) Microsoft PowerPoint
Business Applications
1 10 (7.14%) Remedy AR System
2 6 (4.29%) Oracle Receivables
3 2 (1.43%) assyst
4 1 (0.71%) Oracle Procure-to-Pay
Cloud Services
1 9 (6.43%) SaaS
2 2 (1.43%) IaaS
2 2 (1.43%) Oracle CX
2 2 (1.43%) PaaS
3 1 (0.71%) Amazon AWS
3 1 (0.71%) CloudSense
3 1 (0.71%) Microsoft Azure
Communications & Networking
1 6 (4.29%) Firewall
2 5 (3.57%) DNS
2 5 (3.57%) Network Security
2 5 (3.57%) WAN
3 4 (2.86%) TCP/IP
3 4 (2.86%) VoIP
3 4 (2.86%) WLAN
4 3 (2.14%) DHCP
4 3 (2.14%) LDAP
4 3 (2.14%) NAS
4 3 (2.14%) SAN
5 2 (1.43%) Cisco ASA
5 2 (1.43%) Internet
5 2 (1.43%) Skype
5 2 (1.43%) SSL
6 1 (0.71%) Extranet
6 1 (0.71%) HTTP
6 1 (0.71%) HTTPS
6 1 (0.71%) Intranet
6 1 (0.71%) OSPF
Database & Business Intelligence
1 6 (4.29%) SQL Server
2 2 (1.43%) Power BI
2 2 (1.43%) PowerCenter
2 2 (1.43%) SQL Server 2008
2 2 (1.43%) SQL Server Reporting Services
3 1 (0.71%) BusinessObjects
3 1 (0.71%) MySQL
3 1 (0.71%) Oracle Database
3 1 (0.71%) RDBMS
3 1 (0.71%) Relational Database
3 1 (0.71%) SQL Server 2012
3 1 (0.71%) SQL Server 2014
3 1 (0.71%) SQL Server 2016
3 1 (0.71%) SQL Server Integration Services
Development Applications
1 2 (1.43%) Jenkins
1 2 (1.43%) Team Foundation Server
2 1 (0.71%) Ant
2 1 (0.71%) Git (software)
2 1 (0.71%) HP UFT
2 1 (0.71%) Hudson
2 1 (0.71%) JIRA
2 1 (0.71%) LoadRunner
2 1 (0.71%) Maven
2 1 (0.71%) NuGet
2 1 (0.71%) Subversion
2 1 (0.71%) Vagrant
General
1 19 (13.57%) Finance
2 8 (5.71%) Banking
3 5 (3.57%) Telecoms
4 2 (1.43%) Investment Banking
5 1 (0.71%) Billing
5 1 (0.71%) French Language
5 1 (0.71%) Front Office
5 1 (0.71%) Manufacturing
5 1 (0.71%) Retail
Job Titles
1 38 (27.14%) Analyst
2 17 (12.14%) Developer
3 14 (10.00%) Consultant
3 14 (10.00%) Service Analyst
4 13 (9.29%) Desktop Support
5 11 (7.86%) Service Manager
6 10 (7.14%) Project Manager
7 9 (6.43%) Senior Analyst
8 8 (5.71%) Business Analyst
8 8 (5.71%) Desktop Engineer
8 8 (5.71%) Service Desk Analyst
8 8 (5.71%) Support Engineer
9 7 (5.00%) Desktop Analyst
9 7 (5.00%) Desktop Support Analyst
9 7 (5.00%) ITSM Analyst
9 7 (5.00%) Support Analyst
9 7 (5.00%) Technical Manager
10 6 (4.29%) 2nd Line Engineer
10 6 (4.29%) Network Engineer
10 6 (4.29%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 28 (20.00%) Web Services
2 12 (8.57%) XML
3 11 (7.86%) SOAP
4 8 (5.71%) HTML
4 8 (5.71%) REST
4 8 (5.71%) XML Schema
4 8 (5.71%) XSL
5 7 (5.00%) CSS
6 6 (4.29%) .NET
7 5 (3.57%) Twitter Bootstrap
8 3 (2.14%) AngularJS
9 2 (1.43%) Hibernate
9 2 (1.43%) HTML5
9 2 (1.43%) jQuery
9 2 (1.43%) JSP
9 2 (1.43%) LESS
9 2 (1.43%) Spring
10 1 (0.71%) JSON
10 1 (0.71%) RESTful
10 1 (0.71%) SAP PI
Miscellaneous
1 27 (19.29%) CMDB
2 19 (13.57%) Analytical Skills
3 10 (7.14%) Data Centre
4 8 (5.71%) Management Information System
5 6 (4.29%) Blackberry
6 5 (3.57%) Fat Client
6 5 (3.57%) Thin Client
7 4 (2.86%) CESG
7 4 (2.86%) Smartphone
8 3 (2.14%) Virtual Team
9 2 (1.43%) Computer Science
9 2 (1.43%) Greenfield Project
9 2 (1.43%) Life Science
9 2 (1.43%) PMI
9 2 (1.43%) Private Cloud
9 2 (1.43%) User Experience
10 1 (0.71%) Video Conferencing
Operating Systems
1 30 (21.43%) Windows
2 12 (8.57%) Windows 7
3 10 (7.14%) Windows Server
4 8 (5.71%) Apple iOS
5 7 (5.00%) Unix
6 5 (3.57%) Linux
7 4 (2.86%) Android
7 4 (2.86%) Windows Server 2008
7 4 (2.86%) Windows XP
8 3 (2.14%) Windows Server 2003
8 3 (2.14%) Windows Server 2012
9 2 (1.43%) Windows Vista
10 1 (0.71%) Mac OS
10 1 (0.71%) Red Hat Enterprise Linux
10 1 (0.71%) Windows 8
Processes & Methodologies
1 92 (65.71%) ITIL
2 75 (53.57%) ITSM
3 51 (36.43%) Service Management
4 26 (18.57%) Agile Software Development
5 25 (17.86%) Change Management
6 22 (15.71%) Project Management
7 21 (15.00%) ITIL V3
8 20 (14.29%) Workflow
9 18 (12.86%) Incident Management
10 15 (10.71%) DevOps
11 14 (10.00%) Service Delivery
12 13 (9.29%) Service Design
13 12 (8.57%) Data Modelling
14 10 (7.14%) Release Management
15 9 (6.43%) Kalman Filter
15 9 (6.43%) Stakeholder Management
16 8 (5.71%) Knowledge Management
17 7 (5.00%) Change Control
17 7 (5.00%) Migration
17 7 (5.00%) Problem Management
Programming Languages
1 18 (12.86%) SQL
2 12 (8.57%) JavaScript
3 5 (3.57%) Java
4 3 (2.14%) JCL
4 3 (2.14%) PowerShell
4 3 (2.14%) VB
5 2 (1.43%) C
5 2 (1.43%) Perl
5 2 (1.43%) PHP
5 2 (1.43%) VB.NET
6 1 (0.71%) C#
6 1 (0.71%) Prolog
6 1 (0.71%) VBScript
Qualifications
1 32 (22.86%) Security Cleared
2 28 (20.00%) ITIL Certification
3 21 (15.00%) SC Cleared
4 12 (8.57%) Microsoft Certification
5 11 (7.86%) MCP
6 10 (7.14%) BPSS Clearance
7 9 (6.43%) Degree
8 6 (4.29%) MCDST
9 3 (2.14%) Cisco Certification
10 2 (1.43%) APMP
10 2 (1.43%) CCNA
10 2 (1.43%) DV Cleared
10 2 (1.43%) MCSE
10 2 (1.43%) PMI Certification
10 2 (1.43%) PMP
11 1 (0.71%) CCNP
11 1 (0.71%) MCSA
11 1 (0.71%) MOS
Quality Assurance & Compliance
1 10 (7.14%) SLA
2 6 (4.29%) QA
3 4 (2.86%) Disclosure Scotland
4 3 (2.14%) ISO/IEC 27001
5 1 (0.71%) Data Quality
System Software
1 19 (13.57%) Active Directory
2 6 (4.29%) XenApp
3 3 (2.14%) VMware Infrastructure
4 1 (0.71%) Docker
4 1 (0.71%) Hyper-V
4 1 (0.71%) iptables
4 1 (0.71%) NFS
4 1 (0.71%) VMware Workstation
Systems Management
1 6 (4.29%) SCCM
2 4 (2.86%) AirWatch
2 4 (2.86%) Tivoli
3 3 (2.14%) BladeLogic
3 3 (2.14%) Control-M
4 2 (1.43%) Puppet
5 1 (0.71%) Amdocs OSS
5 1 (0.71%) BMC Marimba
5 1 (0.71%) CA Spectrum
5 1 (0.71%) HP Quality Center
5 1 (0.71%) McAfee ePO
5 1 (0.71%) Nessus
5 1 (0.71%) Netcool
5 1 (0.71%) Opscode Chef
5 1 (0.71%) SCOM
5 1 (0.71%) SCVMM
5 1 (0.71%) Symantec Endpoint Protection
5 1 (0.71%) Terraform
5 1 (0.71%) Tivoli Monitoring
5 1 (0.71%) WSUS
Vendors
1 140 (100.00%) Remedy
2 111 (79.29%) BMC
3 37 (26.43%) Microsoft
4 33 (23.57%) ServiceNow
5 24 (17.14%) HP
6 15 (10.71%) Oracle
7 8 (5.71%) Apple
7 8 (5.71%) CA
8 7 (5.00%) Cisco
9 6 (4.29%) Citrix
9 6 (4.29%) VMware
10 5 (3.57%) IBM
11 4 (2.86%) SAP
12 3 (2.14%) CheckPoint
12 3 (2.14%) Intel Security
12 3 (2.14%) LANDesk
12 3 (2.14%) Micro Focus
12 3 (2.14%) Splunk
12 3 (2.14%) Thunderhead
13 2 (1.43%) Aruba
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