Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 15 March 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Mar 2026
Same period 2025 Same period 2024
Rank 542 468 533
Rank change year-on-year -74 +65 +131
Contract jobs citing Remedy ITSM 87 43 61
As % of all contract jobs in the UK 0.20% 0.14% 0.14%
As % of the Business Applications category 2.67% 1.80% 1.75%
Number of daily rates quoted 49 29 46
10th Percentile £198 £240 £375
25th Percentile £356 £380 £416
Median daily rate (50th Percentile) £419 £475 £450
Median % change year-on-year -11.79% +5.56% -5.26%
75th Percentile £514 £549 £525
90th Percentile £600 £615 £609
UK excluding London median daily rate £425 £475 £450
% change year-on-year -10.53% +5.56% -10.00%
Number of hourly rates quoted 8 0 1
10th Percentile - - -
25th Percentile £18.75 - -
Median hourly rate £19.50 - £20.00
75th Percentile £26.05 - -
90th Percentile £48.63 - -
UK excluding London median hourly rate £27.50 - -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,256 2,395 3,483
As % of all contract IT jobs advertised in the UK 7.53% 8.06% 7.83%
Number of daily rates quoted 1,862 1,331 2,031
10th Percentile £363 £375 £377
25th Percentile £450 £469 £463
Median daily rate (50th Percentile) £550 £570 £550
Median % change year-on-year -3.51% +3.64% -
75th Percentile £650 £658 £667
90th Percentile £738 £788 £750
UK excluding London median daily rate £535 £550 £525
% change year-on-year -2.73% +4.76% -
Number of hourly rates quoted 117 54 122
10th Percentile £18.75 £22.27 £16.33
25th Percentile £33.75 £40.00 £22.33
Median hourly rate £55.00 £60.00 £46.00
Median % change year-on-year -8.33% +30.43% +4.55%
75th Percentile £68.75 £80.75 £60.00
90th Percentile £88.84 £86.00 £86.50
UK excluding London median hourly rate £56.50 £60.00 £45.00
% change year-on-year -5.83% +33.33% -8.16%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 15 March 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 15 March 2026.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 15 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -60 82 £425 -12.82% 13
UK excluding London -54 55 £425 -10.53% 17
London -30 28 £414 -15.03% 1
South West -15 20 £400 -19.19% 6
Work from Home -30 19 £488 +28.29% 3
South East -45 15 £517 -2.17% 4
North West -28 13 £230 -39.47%
North of England -62 13 £230 -39.47% 1
East of England -24 4 £550 -4.76%
Midlands -56 3 £550 +4.76% 1
West Midlands -64 2 - - 1
Wales - 2 £313 - 1
East Midlands - 1 £550 -

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (17.24%) SharePoint
2 7 (8.05%) Microsoft Exchange
3 5 (5.75%) Mattermost
Applications
1 17 (19.54%) Microsoft Office
2 4 (4.60%) Microsoft Excel
3 2 (2.30%) Microsoft PowerPoint
Business Applications
1 3 (3.45%) Remedy AR System
Cloud Services
1 26 (29.89%) Microsoft 365
2 9 (10.34%) Power Platform
3 7 (8.05%) Azure
4 5 (5.75%) AWS
5 4 (4.60%) GCP
5 4 (4.60%) OneDrive
6 2 (2.30%) OCI
7 1 (1.15%) SaaS
Communications & Networking
1 11 (12.64%) Skype
1 11 (12.64%) VPN
2 7 (8.05%) Wireless
3 2 (2.30%) 2G
3 2 (2.30%) 4G
3 2 (2.30%) 5G
3 2 (2.30%) Cisco ISE
3 2 (2.30%) Cisco Wireless
3 2 (2.30%) Firewall
3 2 (2.30%) Radio Access Network
4 1 (1.15%) DHCP
4 1 (1.15%) DNS
Database & Business Intelligence
1 9 (10.34%) Power BI
2 6 (6.90%) SQL Server
3 1 (1.15%) BusinessObjects
3 1 (1.15%) Data Warehouse
3 1 (1.15%) Enterprise Data Warehouse
3 1 (1.15%) PostgreSQL
3 1 (1.15%) SQL Server Analysis Services
3 1 (1.15%) SQL Server Integration Services
Development Applications
1 15 (17.24%) JIRA
General
1 51 (58.62%) Social Skills
2 22 (25.29%) Finance
3 18 (20.69%) Banking
4 10 (11.49%) Organisational Skills
4 10 (11.49%) Telecoms
5 9 (10.34%) Analytical Skills
6 5 (5.75%) Military
7 4 (4.60%) Billing
7 4 (4.60%) Documentation Skills
7 4 (4.60%) Public Sector
8 3 (3.45%) Legal
9 1 (1.15%) Aerospace
9 1 (1.15%) Automotive
9 1 (1.15%) Presentation Skills
9 1 (1.15%) Publishing
Job Titles
1 13 (14.94%) Analyst
2 10 (11.49%) 1st Line Support
2 10 (11.49%) Incident Manager
2 10 (11.49%) IT Support
3 9 (10.34%) Architect
4 8 (9.20%) 2nd Line Support
4 8 (9.20%) Service Analyst
4 8 (9.20%) Support Engineer
5 7 (8.05%) 1st/2nd Line Support
5 7 (8.05%) Consultant
6 6 (6.90%) IT Engineer
6 6 (6.90%) Senior
6 6 (6.90%) Service Desk Analyst
7 5 (5.75%) Field Engineer
7 5 (5.75%) Field Support Engineer
7 5 (5.75%) IT Support Engineer
7 5 (5.75%) Junior
7 5 (5.75%) Service Manager
8 4 (4.60%) Senior Architect
8 4 (4.60%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (5.75%) REST
2 3 (3.45%) Web Services
3 1 (1.15%) .NET
3 1 (1.15%) .NET Framework
3 1 (1.15%) Middleware
3 1 (1.15%) SOAP
Miscellaneous
1 9 (10.34%) Management Information System
2 6 (6.90%) CMDB
3 5 (5.75%) Driving Licence
4 4 (4.60%) Data Centre
4 4 (4.60%) Enterprise Software
4 4 (4.60%) Onboarding
4 4 (4.60%) PKI
5 3 (3.45%) Clustering
6 2 (2.30%) Analytical Mindset
6 2 (2.30%) IoT
6 2 (2.30%) NB-IoT
6 2 (2.30%) Virtual Team
7 1 (1.15%) Data Protection Act
7 1 (1.15%) Greenfield Project
7 1 (1.15%) Hybrid Cloud
7 1 (1.15%) Product Ownership
Operating Systems
1 29 (33.33%) Windows
2 22 (25.29%) Windows 10
3 5 (5.75%) Android
3 5 (5.75%) Mac OS
4 4 (4.60%) Windows Server
Processes & Methodologies
1 80 (91.95%) ITSM
2 45 (51.72%) ITIL
3 34 (39.08%) Service Management
4 21 (24.14%) Customer Service
4 21 (24.14%) Service Delivery
5 16 (18.39%) Agile
5 16 (18.39%) Incident Management
6 14 (16.09%) Migration
6 14 (16.09%) Problem-Solving
7 13 (14.94%) Generative AI
8 12 (13.79%) AI
9 11 (12.64%) Continuous Improvement
10 10 (11.49%) Performance Metrics
10 10 (11.49%) Problem Management
11 8 (9.20%) Business Intelligence
11 8 (9.20%) Change Management
11 8 (9.20%) Stakeholder Engagement
11 8 (9.20%) Stakeholder Management
12 6 (6.90%) Release Management
12 6 (6.90%) User Acceptance Testing
Programming Languages
1 9 (10.34%) SQL
2 7 (8.05%) PowerShell
3 4 (4.60%) C#
3 4 (4.60%) JavaScript
4 2 (2.30%) Python
5 1 (1.15%) Data Analysis Expressions
5 1 (1.15%) T-SQL
Qualifications
1 34 (39.08%) Security Cleared
2 24 (27.59%) SC Cleared
3 22 (25.29%) DV Cleared
4 20 (22.99%) Degree
5 2 (2.30%) CCNA
5 2 (2.30%) CCNP
5 2 (2.30%) Cisco Certification
5 2 (2.30%) ITIL Certification
6 1 (1.15%) ITIL Foundation Certificate
6 1 (1.15%) Master's Degree
6 1 (1.15%) MBA
Quality Assurance & Compliance
1 13 (14.94%) SLA
2 5 (5.75%) Data Quality
3 3 (3.45%) GDPR
4 2 (2.30%) Sarbanes-Oxley
5 1 (1.15%) COBIT
5 1 (1.15%) PMO
System Software
1 11 (12.64%) Active Directory
2 1 (1.15%) VMware Infrastructure
Systems Management
1 5 (5.75%) SCCM
2 2 (2.30%) BMC PATROL
2 2 (2.30%) FortiGate
2 2 (2.30%) SCOM
Vendors
1 87 (100.00%) Remedy
2 42 (48.28%) ServiceNow
3 20 (22.99%) BMC
3 20 (22.99%) Microsoft
4 17 (19.54%) Cisco
5 10 (11.49%) Citrix
6 5 (5.75%) Apple
6 5 (5.75%) Dell
6 5 (5.75%) HP
7 2 (2.30%) Splunk
7 2 (2.30%) Trend Micro
8 1 (1.15%) Atlassian
8 1 (1.15%) IBM
8 1 (1.15%) Netezza
8 1 (1.15%) Snow
8 1 (1.15%) VMware