Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 5 April 2026, with comparisons to the same periods in the previous two years.

6 months to
5 Apr 2026
Same period 2025 Same period 2024
Rank 535 484 540
Rank change year-on-year -51 +56 +108
Contract jobs citing Remedy ITSM 96 46 60
As % of all contract jobs in the UK 0.21% 0.16% 0.14%
As % of the Business Applications category 2.83% 1.92% 1.80%
Number of daily rates quoted 57 30 47
10th Percentile £200 £301 £231
25th Percentile £363 £388 £413
Median daily rate (50th Percentile) £475 £525 £450
Median % change year-on-year -9.52% +16.67% -10.00%
75th Percentile £550 £587 £525
90th Percentile £613 £677 £588
UK excluding London median daily rate £510 £525 £450
% change year-on-year -2.95% +16.67% -11.76%
Number of hourly rates quoted 7 0 1
10th Percentile - - -
25th Percentile £18.75 - -
Median hourly rate £19.50 - £20.00
75th Percentile £22.70 - -
90th Percentile £26.59 - -
UK excluding London median hourly rate £27.50 - -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,391 2,392 3,330
As % of all contract IT jobs advertised in the UK 7.48% 8.18% 7.55%
Number of daily rates quoted 1,922 1,346 1,958
10th Percentile £360 £392 £375
25th Percentile £450 £475 £463
Median daily rate (50th Percentile) £549 £568 £550
Median % change year-on-year -3.43% +3.32% -
75th Percentile £648 £658 £668
90th Percentile £738 £788 £765
UK excluding London median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% -
Number of hourly rates quoted 131 57 112
10th Percentile £18.75 £22.27 £15.51
25th Percentile £33.75 £38.11 £21.25
Median hourly rate £53.00 £60.00 £40.62
Median % change year-on-year -11.67% +47.73% -14.49%
75th Percentile £68.75 £78.75 £60.00
90th Percentile £87.50 £86.00 £68.49
UK excluding London median hourly rate £56.50 £60.00 £40.00
% change year-on-year -5.83% +50.00% -18.37%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 5 April 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Top 12 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 5 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -61 91 £475 -9.52% 23
UK excluding London -65 64 £510 -2.95% 21
London -38 27 £405 -22.90% 3
South West -5 25 £400 -11.11% 7
Work from Home -32 20 £475 -2.56% 2
South East -43 17 £538 +0.94% 8
North West -40 16 £513 +7.89% 4
North of England -70 16 £513 +7.89% 5
East of England -28 4 £550 -4.76%
West Midlands -57 2 - -
Midlands -67 2 - -
Wales - 2 £313 -

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (15.63%) SharePoint
2 7 (7.29%) Microsoft Exchange
3 5 (5.21%) Mattermost
Applications
1 15 (15.63%) Microsoft Office
2 4 (4.17%) Microsoft Excel
3 2 (2.08%) Microsoft PowerPoint
Business Applications
1 3 (3.13%) Remedy AR System
Cloud Services
1 26 (27.08%) Microsoft 365
2 12 (12.50%) Power Platform
3 8 (8.33%) Azure
4 6 (6.25%) AWS
5 4 (4.17%) GCP
5 4 (4.17%) OneDrive
6 2 (2.08%) OCI
7 1 (1.04%) Mimecast
7 1 (1.04%) SaaS
Communications & Networking
1 11 (11.46%) VPN
2 10 (10.42%) Skype
3 7 (7.29%) Wireless
4 2 (2.08%) 2G
4 2 (2.08%) 4G
4 2 (2.08%) 5G
4 2 (2.08%) Cisco ISE
4 2 (2.08%) Cisco Wireless
4 2 (2.08%) Firewall
4 2 (2.08%) Radio Access Network
5 1 (1.04%) DHCP
5 1 (1.04%) DNS
Database & Business Intelligence
1 12 (12.50%) Power BI
2 10 (10.42%) SQL Server
3 3 (3.13%) SQL Server Analysis Services
3 3 (3.13%) SQL Server Integration Services
4 2 (2.08%) SQL Server Reporting Services
5 1 (1.04%) BusinessObjects
5 1 (1.04%) Data Warehouse
5 1 (1.04%) DTS
5 1 (1.04%) Enterprise Data Warehouse
5 1 (1.04%) Microsoft Analysis Services
5 1 (1.04%) PostgreSQL
Development Applications
1 22 (22.92%) JIRA
General
1 49 (51.04%) Social Skills
2 23 (23.96%) Finance
3 19 (19.79%) Banking
4 12 (12.50%) Analytical Skills
5 10 (10.42%) Organisational Skills
5 10 (10.42%) Telecoms
6 5 (5.21%) Documentation Skills
6 5 (5.21%) Military
7 4 (4.17%) Billing
7 4 (4.17%) Public Sector
8 3 (3.13%) Legal
9 1 (1.04%) Aerospace
9 1 (1.04%) Automotive
9 1 (1.04%) Investment Banking
9 1 (1.04%) Publishing
Job Titles
1 10 (10.42%) 1st Line Support
1 10 (10.42%) Analyst
1 10 (10.42%) Architect
1 10 (10.42%) Incident Manager
1 10 (10.42%) IT Support
2 8 (8.33%) 2nd Line Support
2 8 (8.33%) Senior
2 8 (8.33%) Support Engineer
3 7 (7.29%) 1st/2nd Line Support
3 7 (7.29%) Consultant
4 6 (6.25%) IT Engineer
4 6 (6.25%) ITSM Architect
4 6 (6.25%) Senior Architect
4 6 (6.25%) Service Analyst
5 5 (5.21%) Field Engineer
5 5 (5.21%) Field Support Engineer
5 5 (5.21%) IT Support Engineer
5 5 (5.21%) Junior
6 4 (4.17%) Service Desk Analyst
6 4 (4.17%) Service Manager
Libraries, Frameworks & Software Standards
1 7 (7.29%) REST
2 3 (3.13%) Web Services
3 2 (2.08%) Elastic Stack
4 1 (1.04%) .NET
4 1 (1.04%) .NET Framework
4 1 (1.04%) Middleware
4 1 (1.04%) SOAP
Miscellaneous
1 9 (9.38%) CMDB
2 7 (7.29%) Clustering
2 7 (7.29%) Management Information System
3 6 (6.25%) Data Centre
3 6 (6.25%) PKI
4 5 (5.21%) Driving Licence
5 4 (4.17%) Enterprise Software
5 4 (4.17%) Onboarding
6 2 (2.08%) Analytical Mindset
6 2 (2.08%) IoT
6 2 (2.08%) NB-IoT
6 2 (2.08%) Replication
6 2 (2.08%) Virtual Team
7 1 (1.04%) Data Protection Act
7 1 (1.04%) Enterprise Storage
7 1 (1.04%) Greenfield Project
7 1 (1.04%) Hybrid Cloud
7 1 (1.04%) Product Ownership
Operating Systems
1 37 (38.54%) Windows
2 22 (22.92%) Windows 10
3 7 (7.29%) Windows Server
4 6 (6.25%) Mac OS
5 5 (5.21%) Android
6 3 (3.13%) Linux
7 1 (1.04%) Apple iOS
7 1 (1.04%) Windows Server 2008
7 1 (1.04%) Windows Server 2012
7 1 (1.04%) Windows Server 2016
Processes & Methodologies
1 88 (91.67%) ITSM
2 49 (51.04%) ITIL
3 40 (41.67%) Service Management
4 22 (22.92%) Service Delivery
5 21 (21.88%) Customer Service
6 20 (20.83%) Agile
7 18 (18.75%) Incident Management
7 18 (18.75%) Migration
8 13 (13.54%) AI
8 13 (13.54%) Generative AI
8 13 (13.54%) Problem-Solving
9 12 (12.50%) Continuous Improvement
9 12 (12.50%) Stakeholder Management
10 11 (11.46%) Problem Management
11 10 (10.42%) Performance Metrics
11 10 (10.42%) Stakeholder Engagement
12 9 (9.38%) Business Intelligence
12 9 (9.38%) Change Management
13 8 (8.33%) Root Cause Analysis
14 7 (7.29%) Release Management
Programming Languages
1 13 (13.54%) SQL
2 12 (12.50%) PowerShell
3 6 (6.25%) JavaScript
4 4 (4.17%) C#
5 3 (3.13%) Python
5 3 (3.13%) T-SQL
6 1 (1.04%) Data Analysis Expressions
Qualifications
1 44 (45.83%) Security Cleared
2 30 (31.25%) SC Cleared
3 25 (26.04%) DV Cleared
4 18 (18.75%) Degree
5 2 (2.08%) CCNA
5 2 (2.08%) CCNP
5 2 (2.08%) Cisco Certification
6 1 (1.04%) AWS Certification
6 1 (1.04%) CISSP
6 1 (1.04%) ITIL Certification
6 1 (1.04%) ITIL Foundation Certificate
6 1 (1.04%) Master's Degree
6 1 (1.04%) MBA
Quality Assurance & Compliance
1 13 (13.54%) SLA
2 5 (5.21%) Data Quality
3 3 (3.13%) GDPR
4 2 (2.08%) Sarbanes-Oxley
5 1 (1.04%) PMO
System Software
1 16 (16.67%) Active Directory
2 1 (1.04%) VMware Infrastructure
Systems Management
1 5 (5.21%) SCCM
2 2 (2.08%) BMC PATROL
2 2 (2.08%) FortiGate
2 2 (2.08%) SCOM
3 1 (1.04%) Nessus
Vendors
1 96 (100.00%) Remedy
2 46 (47.92%) ServiceNow
3 23 (23.96%) BMC
4 21 (21.88%) Microsoft
5 17 (17.71%) Cisco
6 10 (10.42%) Citrix
7 5 (5.21%) Apple
7 5 (5.21%) Dell
7 5 (5.21%) HP
7 5 (5.21%) Trend Micro
8 3 (3.13%) Clearswift
8 3 (3.13%) Splunk
8 3 (3.13%) Tanium
9 2 (2.08%) CrowdStrike
10 1 (1.04%) Atlassian
10 1 (1.04%) BeyondTrust
10 1 (1.04%) Netezza
10 1 (1.04%) Qualys
10 1 (1.04%) Snow
10 1 (1.04%) VMware