Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 14 June 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jun 2026
Same period 2025 Same period 2024
Rank 530 484 539
Rank change year-on-year -46 +55 +88
Contract jobs citing Remedy ITSM 115 41 42
As % of all contract jobs in the UK 0.23% 0.14% 0.096%
As % of the Business Applications category 3.27% 1.68% 1.32%
Number of daily rates quoted 72 23 35
10th Percentile £239 £230 £319
25th Percentile £368 £250 £425
Median daily rate (50th Percentile) £494 £450 £490
Median % change year-on-year +9.72% -8.16% -2.00%
75th Percentile £613 £581 £544
90th Percentile £673 £660 £605
UK excluding London median daily rate £513 £475 £490
% change year-on-year +7.89% -3.06% +22.50%
Number of hourly rates quoted 9 0 2
10th Percentile - - -
25th Percentile £18.75 - -
Median hourly rate £19.50 - £11.80
75th Percentile £25.15 - -
90th Percentile £33.75 - -
UK excluding London median hourly rate £40.00 - £11.80
% change year-on-year - - -75.79%

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,518 2,445 3,184
As % of all contract IT jobs advertised in the UK 7.02% 8.27% 7.29%
Number of daily rates quoted 1,982 1,378 1,849
10th Percentile £363 £400 £362
25th Percentile £450 £463 £450
Median daily rate (50th Percentile) £546 £550 £550
Median % change year-on-year -0.68% - -
75th Percentile £650 £675 £675
90th Percentile £738 £775 £775
UK excluding London median daily rate £525 £537 £525
% change year-on-year -2.23% +2.29% -1.87%
Number of hourly rates quoted 152 56 125
10th Percentile £23.40 £17.15 £14.71
25th Percentile £31.22 £33.94 £22.00
Median hourly rate £53.50 £60.00 £40.00
Median % change year-on-year -10.83% +50.00% -18.37%
75th Percentile £71.91 £75.55 £57.33
90th Percentile £88.75 £86.00 £65.00
UK excluding London median hourly rate £55.00 £60.00 £40.00
% change year-on-year -8.33% +50.00% -24.65%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 14 June 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 14 June 2026.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 14 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -33 109 £505 -5.21% 15
UK excluding London -59 86 £513 +7.89% 15
South West -1 26 £400 -27.27% 4
South East -50 24 £517 -2.86% 3
London -65 23 £475 +90.00% 2
Work from Home -37 22 £488 +30.00% 2
North of England -51 22 £513 -30.51% 4
North West -30 18 £513 -30.51% 3
East of England - 10 £710 - 2
West Midlands -54 4 £477 -9.14%
Midlands -57 4 £477 -9.14%
Yorkshire - 4 £228 - 1
Wales -15 3 £313 +35.87%

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (6.09%) SharePoint
2 6 (5.22%) Mattermost
3 2 (1.74%) Microsoft Exchange
Applications
1 7 (6.09%) Microsoft Office
2 4 (3.48%) Microsoft Excel
3 2 (1.74%) Microsoft PowerPoint
Business Applications
1 2 (1.74%) Remedy AR System
Cloud Services
1 23 (20.00%) Azure
2 21 (18.26%) Power Platform
3 16 (13.91%) Microsoft 365
4 15 (13.04%) AWS
5 6 (5.22%) GCP
6 3 (2.61%) Entra ID
7 2 (1.74%) OCI
7 2 (1.74%) SaaS
8 1 (0.87%) Mimecast
Communications & Networking
1 8 (6.96%) VPN
2 6 (5.22%) DHCP
2 6 (5.22%) DNS
2 6 (5.22%) Skype
3 3 (2.61%) NetScaler
4 2 (1.74%) TCP/IP
5 1 (0.87%) Firewall
5 1 (0.87%) SAN
5 1 (0.87%) VLAN
5 1 (0.87%) Wi-Fi
Database & Business Intelligence
1 21 (18.26%) Power BI
2 15 (13.04%) SQL Server
3 4 (3.48%) SQL Server Analysis Services
3 4 (3.48%) SQL Server Integration Services
4 3 (2.61%) SQL Server Reporting Services
5 2 (1.74%) Microsoft Analysis Services
6 1 (0.87%) Amazon RDS
6 1 (0.87%) BusinessObjects
6 1 (0.87%) Data Warehouse
6 1 (0.87%) DTS
6 1 (0.87%) Enterprise Data Warehouse
6 1 (0.87%) PostgreSQL
Development Applications
1 30 (26.09%) JIRA
General
1 55 (47.83%) Social Skills
2 24 (20.87%) Analytical Skills
3 17 (14.78%) Finance
4 12 (10.43%) Banking
4 12 (10.43%) Telecoms
5 7 (6.09%) Documentation Skills
5 7 (6.09%) Public Sector
6 6 (5.22%) Legal
6 6 (5.22%) Organisational Skills
7 4 (3.48%) Billing
8 3 (2.61%) Investment Banking
9 2 (1.74%) Aerospace
10 1 (0.87%) Law
10 1 (0.87%) Military
10 1 (0.87%) Presentation Skills
10 1 (0.87%) Retail
Job Titles
1 13 (11.30%) Analyst
2 12 (10.43%) Senior
3 11 (9.57%) Architect
4 8 (6.96%) 2nd Line Support
4 8 (6.96%) Lead
5 7 (6.09%) 1st/2nd Line Support
5 7 (6.09%) Service Analyst
6 6 (5.22%) 1st Line Support
6 6 (5.22%) IT Support
6 6 (5.22%) ITSM Architect
6 6 (5.22%) Release Manager
6 6 (5.22%) Security Engineer
6 6 (5.22%) Senior Architect
7 5 (4.35%) Delivery Manager
7 5 (4.35%) Incident Manager
7 5 (4.35%) Service Desk Analyst
7 5 (4.35%) SOC Engineer
8 4 (3.48%) Deployment Engineer
8 4 (3.48%) Service Manager
8 4 (3.48%) Support Engineer
Libraries, Frameworks & Software Standards
1 13 (11.30%) REST
2 4 (3.48%) Elastic Stack
3 2 (1.74%) SOAP
4 1 (0.87%) .NET
4 1 (0.87%) .NET Framework
4 1 (0.87%) Web Services
Miscellaneous
1 20 (17.39%) CMDB
2 10 (8.70%) Clustering
2 10 (8.70%) PKI
3 7 (6.09%) Enterprise Software
3 7 (6.09%) Onboarding
4 5 (4.35%) Legacy Systems
4 5 (4.35%) Management Information System
4 5 (4.35%) Replication
5 3 (2.61%) Analytical Mindset
6 2 (1.74%) Data Centre
6 2 (1.74%) Hybrid Cloud
6 2 (1.74%) Virtual Team
7 1 (0.87%) Data Protection Act
7 1 (0.87%) Data Structures
7 1 (0.87%) Enterprise Storage
7 1 (0.87%) Greenfield Project
7 1 (0.87%) Product Ownership
7 1 (0.87%) TM Forum
Operating Systems
1 44 (38.26%) Windows
2 14 (12.17%) Windows Server
3 13 (11.30%) Windows 10
4 6 (5.22%) Linux
5 5 (4.35%) Apple iOS
5 5 (4.35%) Mac OS
6 1 (0.87%) Red Hat Enterprise Linux
6 1 (0.87%) Windows Server 2008
6 1 (0.87%) Windows Server 2012
6 1 (0.87%) Windows Server 2016
Processes & Methodologies
1 112 (97.39%) ITSM
2 56 (48.70%) ITIL
3 52 (45.22%) Service Management
4 27 (23.48%) Agile
5 26 (22.61%) Service Delivery
6 23 (20.00%) Migration
7 20 (17.39%) Customer Service
7 20 (17.39%) Problem-Solving
8 19 (16.52%) Stakeholder Management
9 18 (15.65%) Business Intelligence
9 18 (15.65%) Problem Management
10 16 (13.91%) Incident Management
11 15 (13.04%) Continuous Improvement
12 10 (8.70%) AI
12 10 (8.70%) Analytics
12 10 (8.70%) Change Management
12 10 (8.70%) Disaster Recovery
12 10 (8.70%) eTOM
13 9 (7.83%) DevOps
13 9 (7.83%) Root Cause Analysis
Programming Languages
1 26 (22.61%) PowerShell
2 16 (13.91%) SQL
3 10 (8.70%) JavaScript
4 9 (7.83%) Python
5 4 (3.48%) C#
5 4 (3.48%) T-SQL
6 1 (0.87%) Bash
6 1 (0.87%) Data Analysis Expressions
Qualifications
1 60 (52.17%) Security Cleared
2 33 (28.70%) SC Cleared
3 24 (20.87%) DV Cleared
4 8 (6.96%) Degree
5 5 (4.35%) AWS Certification
5 5 (4.35%) CISSP
6 3 (2.61%) CCA
6 3 (2.61%) Citrix Certification
6 3 (2.61%) ITIL Certification
6 3 (2.61%) MCSA
6 3 (2.61%) MCSE
6 3 (2.61%) Microsoft Certification
6 3 (2.61%) VMware Certified Professional (VCP)
7 1 (0.87%) Azure Certification
7 1 (0.87%) CCNA
7 1 (0.87%) Cisco Certification
7 1 (0.87%) ITIL Foundation Certificate
7 1 (0.87%) Master's Degree
7 1 (0.87%) MBA
Quality Assurance & Compliance
1 14 (12.17%) SLA
2 7 (6.09%) Data Quality
3 2 (1.74%) GDPR
3 2 (1.74%) Sarbanes-Oxley
4 1 (0.87%) QA
System Software
1 28 (24.35%) Active Directory
2 4 (3.48%) VMware Infrastructure
3 3 (2.61%) VMware ESXi
3 3 (2.61%) vSphere
4 2 (1.74%) Virtual Desktop
4 2 (1.74%) Virtual Machines
5 1 (0.87%) BitLocker
5 1 (0.87%) Firmware
5 1 (0.87%) Hyper-V
5 1 (0.87%) NFS
Systems Management
1 5 (4.35%) SCCM
2 4 (3.48%) Microsoft Intune
3 3 (2.61%) SCOM
3 3 (2.61%) vCenter Server
4 2 (1.74%) vMotion
5 1 (0.87%) Nessus
5 1 (0.87%) Red Hat Satellite
Vendors
1 115 (100.00%) Remedy
2 64 (55.65%) ServiceNow
3 40 (34.78%) BMC
4 23 (20.00%) Microsoft
5 9 (7.83%) Citrix
6 7 (6.09%) Cisco
6 7 (6.09%) CrowdStrike
7 6 (5.22%) BeyondTrust
7 6 (5.22%) Splunk
7 6 (5.22%) Tanium
8 5 (4.35%) Clearswift
8 5 (4.35%) Trend Micro
9 4 (3.48%) VMware
10 3 (2.61%) SolarWinds
11 1 (0.87%) Atlassian
11 1 (0.87%) MobileIron
11 1 (0.87%) Netezza
11 1 (0.87%) Proofpoint
11 1 (0.87%) Samsung
11 1 (0.87%) Snow