Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 15 January 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 490 500 511
Rank change year-on-year +10 +11 +167
Contract jobs citing Remedy ITSM 88 34 69
As % of all contract jobs in the UK 0.24% 0.11% 0.16%
As % of the Business Applications category 2.85% 1.40% 2.08%
Number of daily rates quoted 41 27 52
10th Percentile £190 £208 £363
25th Percentile £220 £380 £413
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +11.11%
75th Percentile £557 £538 £618
90th Percentile £588 £593 £686
UK excluding London median daily rate £550 £463 £486
% change year-on-year +18.92% -4.88% +17.88%
Number of hourly rates quoted 5 1 1
10th Percentile - - -
25th Percentile £25.15 - -
Median hourly rate £27.50 £100.00 £20.00
Median % change year-on-year -72.50% +400.00% -4.76%
75th Percentile £62.50 - -
90th Percentile £82.00 - -
UK excluding London median hourly rate £43.75 - -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,089 2,426 3,316
As % of all contract IT jobs advertised in the UK 8.33% 7.62% 7.85%
Number of daily rates quoted 1,781 1,284 1,877
10th Percentile £358 £375 £375
25th Percentile £450 £463 £463
Median daily rate (50th Percentile) £550 £550 £550
75th Percentile £663 £663 £675
90th Percentile £760 £761 £775
UK excluding London median daily rate £550 £538 £525
% change year-on-year +2.23% +2.48% -0.40%
Number of hourly rates quoted 70 53 90
10th Percentile £19.85 £22.27 £19.25
25th Percentile £28.69 £30.41 £40.25
Median hourly rate £44.75 £46.18 £56.49
Median % change year-on-year -3.10% -18.25% +38.97%
75th Percentile £80.31 £74.87 £69.12
90th Percentile £90.46 £84.95 £86.50
UK excluding London median hourly rate £56.50 £49.34 £56.49
% change year-on-year +14.51% -12.66% +51.45%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 15 January 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 15 January 2026.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +1 83 £475 - 13
UK excluding London -39 44 £550 +18.92% 12
London +6 41 £455 -6.67% 5
Work from Home +13 27 £561 +24.67% 11
South West -8 14 £514 +51.10% 1
South East -8 11 - - 5
North West -21 10 £403 +5.92% 1
North of England -40 10 £403 +5.92% 1
East of England -18 4 £550 -4.76%
Midlands -33 4 £374 -17.00% 2
Scotland +7 3 - - 1
West Midlands -32 2 - - 2
East Midlands - 2 £374 -

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (26.14%) SharePoint
2 12 (13.64%) Microsoft Exchange
3 8 (9.09%) Skype for Business
4 7 (7.95%) Mattermost
5 4 (4.55%) Confluence
Applications
1 29 (32.95%) Microsoft Office
2 4 (4.55%) Microsoft Excel
2 4 (4.55%) Microsoft PowerPoint
3 2 (2.27%) MS Visio
Business Applications
1 2 (2.27%) Remedy AR System
Cloud Services
1 28 (31.82%) Microsoft 365
2 14 (15.91%) OneDrive
3 2 (2.27%) Azure
4 1 (1.14%) Entra ID
Communications & Networking
1 15 (17.05%) Skype
2 9 (10.23%) VPN
3 7 (7.95%) Wireless
4 4 (4.55%) SSL
5 2 (2.27%) 2G
5 2 (2.27%) 4G
5 2 (2.27%) 5G
5 2 (2.27%) Cisco ISE
5 2 (2.27%) Cisco Wireless
5 2 (2.27%) DHCP
5 2 (2.27%) DNS
5 2 (2.27%) Firewall
5 2 (2.27%) Radio Access Network
6 1 (1.14%) LAN
6 1 (1.14%) WAN
6 1 (1.14%) Wi-Fi
Development Applications
1 10 (11.36%) JIRA
General
1 52 (59.09%) Social Skills
2 28 (31.82%) Finance
3 16 (18.18%) Banking
4 10 (11.36%) Analytical Skills
5 7 (7.95%) Organisational Skills
6 5 (5.68%) Documentation Skills
6 5 (5.68%) Military
7 3 (3.41%) Legal
7 3 (3.41%) Presentation Skills
8 2 (2.27%) Automotive
8 2 (2.27%) Public Sector
8 2 (2.27%) Telecoms
9 1 (1.14%) Aerospace
9 1 (1.14%) Influencing Skills
9 1 (1.14%) Investment Banking
9 1 (1.14%) Publishing
Job Titles
1 25 (28.41%) Analyst
2 19 (21.59%) Support Analyst
3 18 (20.45%) Consultant
4 9 (10.23%) Operational Support Analyst
4 9 (10.23%) Operations Analyst
4 9 (10.23%) Operations Support Analyst
5 8 (9.09%) SharePoint Analyst
5 8 (9.09%) SharePoint Support
6 7 (7.95%) IT Engineer
6 7 (7.95%) Messaging Analyst
6 7 (7.95%) Messaging Support
6 7 (7.95%) Messaging Support Analyst
6 7 (7.95%) Senior
6 7 (7.95%) Support Engineer
7 6 (6.82%) 1st Line Support
8 5 (5.68%) Field Engineer
8 5 (5.68%) Field Support Engineer
8 5 (5.68%) IT Support Engineer
8 5 (5.68%) Junior
8 5 (5.68%) Management Consultant
Libraries, Frameworks & Software Standards
1 6 (6.82%) Web Services
2 4 (4.55%) AngularJS
2 4 (4.55%) Apache Camel
2 4 (4.55%) HTML
2 4 (4.55%) HTML5
2 4 (4.55%) JDBC
2 4 (4.55%) jQuery
2 4 (4.55%) JSON
2 4 (4.55%) LDAP
2 4 (4.55%) ODBC
2 4 (4.55%) RabbitMQ
2 4 (4.55%) REST
2 4 (4.55%) SAML
2 4 (4.55%) SOAP
3 1 (1.14%) Middleware
Miscellaneous
1 10 (11.36%) CMDB
1 10 (11.36%) Management Information System
2 6 (6.82%) Data Centre
3 5 (5.68%) Driving Licence
4 4 (4.55%) Clustering
4 4 (4.55%) Enterprise Software
5 2 (2.27%) Analytical Mindset
5 2 (2.27%) IoT
5 2 (2.27%) NB-IoT
6 1 (1.14%) Data Protection Act
6 1 (1.14%) Onboarding
6 1 (1.14%) Video Conferencing
Operating Systems
1 23 (26.14%) Windows
2 20 (22.73%) Windows 10
3 7 (7.95%) Linux
4 5 (5.68%) Android
4 5 (5.68%) Mac OS
Processes & Methodologies
1 78 (88.64%) ITSM
2 46 (52.27%) ITIL
3 27 (30.68%) Service Management
4 21 (23.86%) Service Delivery
5 20 (22.73%) Migration
6 18 (20.45%) Problem Management
7 15 (17.05%) Information Security
8 14 (15.91%) Problem-Solving
9 11 (12.50%) Change Management
9 11 (12.50%) Generative AI
9 11 (12.50%) Stakeholder Engagement
10 9 (10.23%) Service Design
10 9 (10.23%) Stakeholder Management
10 9 (10.23%) Validation
11 8 (9.09%) AI
11 8 (9.09%) Incident Management
12 7 (7.95%) Agile
12 7 (7.95%) B2B
12 7 (7.95%) Customer Service
13 6 (6.82%) Asset Management
Programming Languages
1 19 (21.59%) PowerShell
2 17 (19.32%) SQL
3 4 (4.55%) JavaScript
4 3 (3.41%) Python
Qualifications
1 30 (34.09%) Security Cleared
2 28 (31.82%) SC Cleared
3 18 (20.45%) Degree
4 17 (19.32%) ITIL Certification
5 12 (13.64%) DV Cleared
6 2 (2.27%) CCNA
6 2 (2.27%) CCNP
6 2 (2.27%) Cisco Certification
6 2 (2.27%) DBS Check
7 1 (1.14%) APMP
Quality Assurance & Compliance
1 4 (4.55%) SLA
2 3 (3.41%) Data Quality
2 3 (3.41%) GDPR
2 3 (3.41%) PMO
3 2 (2.27%) Sarbanes-Oxley
4 1 (1.14%) COBIT
System Software
1 20 (22.73%) Active Directory
Systems Management
1 19 (21.59%) SCOM
2 15 (17.05%) HP SiteScope
3 9 (10.23%) SCCM
4 4 (4.55%) Single Sign-On
5 3 (3.41%) Microsoft Intune
6 2 (2.27%) BMC PATROL
6 2 (2.27%) FortiGate
Vendors
1 88 (100.00%) Remedy
2 42 (47.73%) ServiceNow
3 41 (46.59%) Microsoft
4 24 (27.27%) BMC
5 20 (22.73%) Cisco
6 19 (21.59%) Splunk
7 9 (10.23%) HP
8 7 (7.95%) Citrix
9 5 (5.68%) Apple
9 5 (5.68%) Dell
10 4 (4.55%) Ivanti
10 4 (4.55%) Trend Micro
11 1 (1.14%) Oracle