Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 11 March 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Mar 2026
Same period 2025 Same period 2024
Rank 536 485 543
Rank change year-on-year -51 +58 +116
Contract jobs citing Remedy ITSM 83 41 64
As % of all contract jobs in the UK 0.20% 0.14% 0.14%
As % of the Business Applications category 2.59% 1.72% 1.82%
Number of daily rates quoted 46 30 48
10th Percentile £195 £211 £347
25th Percentile £363 £376 £413
Median daily rate (50th Percentile) £443 £475 £450
Median % change year-on-year -6.84% +5.56% -5.26%
75th Percentile £514 £546 £525
90th Percentile £588 £608 £630
UK excluding London median daily rate £450 £463 £450
% change year-on-year -2.70% +2.78% +5.88%
Number of hourly rates quoted 7 0 1
10th Percentile - - -
25th Percentile £18.75 - -
Median hourly rate £19.50 - £20.00
75th Percentile £26.95 - -
90th Percentile £55.25 - -
UK excluding London median hourly rate £27.50 - -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,200 2,382 3,517
As % of all contract IT jobs advertised in the UK 7.52% 8.08% 7.86%
Number of daily rates quoted 1,833 1,332 2,036
10th Percentile £363 £375 £388
25th Percentile £450 £467 £463
Median daily rate (50th Percentile) £550 £565 £550
Median % change year-on-year -2.65% +2.73% -
75th Percentile £650 £654 £664
90th Percentile £738 £775 £750
UK excluding London median daily rate £537 £545 £525
% change year-on-year -1.47% +3.81% -
Number of hourly rates quoted 113 52 121
10th Percentile £19.00 £22.27 £16.25
25th Percentile £33.75 £39.53 £22.33
Median hourly rate £55.00 £60.00 £47.00
Median % change year-on-year -8.33% +27.66% +6.82%
75th Percentile £68.75 £80.75 £60.00
90th Percentile £89.47 £86.00 £86.50
UK excluding London median hourly rate £56.50 £60.00 £43.12
% change year-on-year -5.83% +39.16% -12.01%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 11 March 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 11 March 2026.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 11 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -54 79 £460 -4.42% 11
UK excluding London -62 51 £450 -2.70% 15
London -23 29 £419 -14.05% 1
Work from Home -26 19 £488 +28.29% 3
South West -4 17 £400 -19.19% 7
South East -34 14 £510 -3.64% 2
North West -35 13 £230 -39.47%
North of England -67 13 £230 -39.47%
East of England -22 4 £550 -4.76%
Midlands -66 3 £550 +4.76% 1
West Midlands -58 2 - - 1
Wales - 2 £313 - 2
East Midlands - 1 £550 -

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (18.07%) SharePoint
2 7 (8.43%) Microsoft Exchange
3 5 (6.02%) Mattermost
Applications
1 17 (20.48%) Microsoft Office
2 2 (2.41%) Microsoft Excel
Business Applications
1 3 (3.61%) Remedy AR System
Cloud Services
1 26 (31.33%) Microsoft 365
2 7 (8.43%) Azure
3 6 (7.23%) Power Platform
4 5 (6.02%) AWS
5 4 (4.82%) GCP
5 4 (4.82%) OneDrive
6 2 (2.41%) OCI
7 1 (1.20%) SaaS
Communications & Networking
1 11 (13.25%) Skype
1 11 (13.25%) VPN
2 7 (8.43%) Wireless
3 2 (2.41%) 2G
3 2 (2.41%) 4G
3 2 (2.41%) 5G
3 2 (2.41%) Cisco ISE
3 2 (2.41%) Cisco Wireless
3 2 (2.41%) Firewall
3 2 (2.41%) Radio Access Network
4 1 (1.20%) DHCP
4 1 (1.20%) DNS
Database & Business Intelligence
1 6 (7.23%) Power BI
2 5 (6.02%) SQL Server
3 1 (1.20%) BusinessObjects
3 1 (1.20%) Data Warehouse
3 1 (1.20%) Enterprise Data Warehouse
3 1 (1.20%) PostgreSQL
3 1 (1.20%) SQL Server Analysis Services
3 1 (1.20%) SQL Server Integration Services
Development Applications
1 14 (16.87%) JIRA
General
1 50 (60.24%) Social Skills
2 21 (25.30%) Finance
3 18 (21.69%) Banking
4 10 (12.05%) Organisational Skills
4 10 (12.05%) Telecoms
5 9 (10.84%) Analytical Skills
6 5 (6.02%) Military
7 4 (4.82%) Billing
7 4 (4.82%) Documentation Skills
8 3 (3.61%) Legal
8 3 (3.61%) Public Sector
9 1 (1.20%) Aerospace
9 1 (1.20%) Automotive
9 1 (1.20%) Presentation Skills
9 1 (1.20%) Publishing
Job Titles
1 13 (15.66%) Analyst
2 10 (12.05%) 1st Line Support
3 9 (10.84%) IT Support
4 8 (9.64%) Architect
4 8 (9.64%) Incident Manager
4 8 (9.64%) Service Analyst
4 8 (9.64%) Support Engineer
5 7 (8.43%) 2nd Line Support
5 7 (8.43%) Consultant
6 6 (7.23%) 1st/2nd Line Support
6 6 (7.23%) IT Engineer
6 6 (7.23%) Service Desk Analyst
7 5 (6.02%) Field Engineer
7 5 (6.02%) Field Support Engineer
7 5 (6.02%) IT Support Engineer
7 5 (6.02%) Junior
7 5 (6.02%) Senior
8 3 (3.61%) IT Consultant
8 3 (3.61%) Network Engineer
8 3 (3.61%) Service Manager
Libraries, Frameworks & Software Standards
1 4 (4.82%) REST
2 3 (3.61%) Web Services
3 1 (1.20%) .NET
3 1 (1.20%) .NET Framework
3 1 (1.20%) Middleware
3 1 (1.20%) SOAP
Miscellaneous
1 9 (10.84%) Management Information System
2 5 (6.02%) CMDB
2 5 (6.02%) Driving Licence
3 4 (4.82%) Data Centre
3 4 (4.82%) Enterprise Software
3 4 (4.82%) Onboarding
4 3 (3.61%) Clustering
4 3 (3.61%) PKI
5 2 (2.41%) Analytical Mindset
5 2 (2.41%) IoT
5 2 (2.41%) NB-IoT
6 1 (1.20%) Data Protection Act
6 1 (1.20%) Greenfield Project
6 1 (1.20%) Hybrid Cloud
Operating Systems
1 28 (33.73%) Windows
2 22 (26.51%) Windows 10
3 5 (6.02%) Android
3 5 (6.02%) Mac OS
4 3 (3.61%) Windows Server
Processes & Methodologies
1 76 (91.57%) ITSM
2 43 (51.81%) ITIL
3 31 (37.35%) Service Management
4 20 (24.10%) Customer Service
5 16 (19.28%) Incident Management
5 16 (19.28%) Service Delivery
6 15 (18.07%) Generative AI
7 14 (16.87%) Migration
7 14 (16.87%) Problem-Solving
8 13 (15.66%) Agile
9 12 (14.46%) AI
10 11 (13.25%) Continuous Improvement
11 10 (12.05%) Performance Metrics
11 10 (12.05%) Stakeholder Management
12 9 (10.84%) Business Intelligence
12 9 (10.84%) Problem Management
13 8 (9.64%) Change Management
14 7 (8.43%) Stakeholder Engagement
15 6 (7.23%) Analytics
15 6 (7.23%) User Acceptance Testing
Programming Languages
1 8 (9.64%) SQL
2 6 (7.23%) PowerShell
3 3 (3.61%) C#
3 3 (3.61%) JavaScript
4 2 (2.41%) Python
5 1 (1.20%) Data Analysis Expressions
5 1 (1.20%) T-SQL
Qualifications
1 29 (34.94%) Security Cleared
2 21 (25.30%) DV Cleared
3 20 (24.10%) Degree
3 20 (24.10%) SC Cleared
4 2 (2.41%) CCNA
4 2 (2.41%) CCNP
4 2 (2.41%) Cisco Certification
4 2 (2.41%) ITIL Certification
5 1 (1.20%) ITIL Foundation Certificate
5 1 (1.20%) Master's Degree
5 1 (1.20%) MBA
Quality Assurance & Compliance
1 11 (13.25%) SLA
2 5 (6.02%) Data Quality
3 3 (3.61%) GDPR
4 2 (2.41%) Sarbanes-Oxley
5 1 (1.20%) COBIT
5 1 (1.20%) PMO
System Software
1 10 (12.05%) Active Directory
2 1 (1.20%) VMware Infrastructure
Systems Management
1 5 (6.02%) SCCM
2 2 (2.41%) BMC PATROL
2 2 (2.41%) FortiGate
2 2 (2.41%) SCOM
Vendors
1 83 (100.00%) Remedy
2 40 (48.19%) ServiceNow
3 22 (26.51%) Microsoft
4 19 (22.89%) BMC
5 17 (20.48%) Cisco
6 10 (12.05%) Citrix
7 5 (6.02%) Apple
7 5 (6.02%) Dell
7 5 (6.02%) HP
8 2 (2.41%) Splunk
8 2 (2.41%) Trend Micro
9 1 (1.20%) Atlassian
9 1 (1.20%) IBM
9 1 (1.20%) Netezza
9 1 (1.20%) Snow
9 1 (1.20%) VMware