Period
to 22 January 2019

The following table provides summary statistics for contract job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 719 752 699
Rank change year-on-year +33 -53 -82
Contract jobs citing Remedy ITSM 152 137 169
As % of all contract IT jobs advertised in the UK 0.15% 0.14% 0.18%
As % of the Business Applications category 2.41% 1.77% 2.10%
Number of daily rates quoted 75 80 98
UK median daily rate £365 £388 £400
Median daily rate % change year-on-year -5.81% -3.13% -
10th Percentile £205 £299 £221
90th Percentile £488 £538 £541
UK excluding London median daily rate £365 £400 £425
% change year-on-year -8.75% -5.88% +17.24%
Number of hourly rates quoted 6 9 9
UK median hourly rate £14.50 £11.00 £12.50
Median hourly rate % change year-on-year +31.82% -12.00% -29.68%
10th Percentile £11.50 £8.39 £10.10
90th Percentile £27.25 £15.00 £28.35
UK excluding London median hourly rate £11.50 £11.00 £12.50
% change year-on-year +4.55% -12.00% -44.44%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Contract vacancies with a requirement for business application skills 6,297 7,725 8,030
As % of all contract IT jobs advertised in the UK 6.32% 7.75% 8.42%
Number of daily rates quoted 3,673 4,647 4,861
UK median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +2.86%
10th Percentile £313 £308 £305
90th Percentile £663 £650 £613
UK excluding London median daily rate £450 £450 £425
% change year-on-year - +5.88% -
Number of hourly rates quoted 85 70 73
UK median hourly rate £35.00 £22.50 £21.76
Median hourly rate % change year-on-year +55.56% +3.40% -37.83%
10th Percentile £11.50 £10.48 £5.70
90th Percentile £69.90 £50.87 £44.55
UK excluding London median hourly rate £35.00 £22.50 £21.56
% change year-on-year +55.56% +4.35% -32.31%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM.

Contractor daily rate trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy ITSM over the 6 months to 22 January 2019.

Contractor daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM.

Contractor hourly rate trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy ITSM over the 6 months to 22 January 2019.

Contractor hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 151 £365 -5.81% 22
UK excluding London -16 119 £365 -8.75% 20
South East +5 69 £395 -1.25% 9
London +23 32 £450 +28.57% 3
North of England +2 18 £365 +39.05% 2
North West - 14 £365 - 1
Midlands +5 13 £225 -43.75% 5
East of England +1 11 £263 -38.24% 2
South West -27 9 £400 +29.03% 1
West Midlands -24 8 £225 -43.75% 4
East Midlands +17 5 £335 -21.18% 1
Yorkshire -10 4 £475 +26.67%

For the 6 months to 22 January 2019, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy ITSM.

1 152 (100.00%) Remedy
2 110 (72.37%) BMC
3 69 (45.39%) ITIL
4 64 (42.11%) ITSM
5 52 (34.21%) Service Management
6 42 (27.63%) Windows
7 30 (19.74%) Linux
8 27 (17.76%) ServiceNow
9 23 (15.13%) Unix
10 22 (14.47%) Security Cleared
11 19 (12.50%) ITIL Certification
11 19 (12.50%) Agile Software Development
12 17 (11.18%) VMware
12 17 (11.18%) Degree
12 17 (11.18%) SC Cleared
12 17 (11.18%) Problem-Solving
13 16 (10.53%) Incident Management
13 16 (10.53%) Shell Script
13 16 (10.53%) Workflow
14 15 (9.87%) Finance
14 15 (9.87%) SLA
14 15 (9.87%) Computer Science
15 14 (9.21%) Cisco
15 14 (9.21%) Microsoft
16 13 (8.55%) Active Directory
16 13 (8.55%) CA
16 13 (8.55%) Red Hat
16 13 (8.55%) Release Management
17 12 (7.89%) IBM
17 12 (7.89%) SOAP

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.63%) JBoss
1 4 (2.63%) OpenStack
2 3 (1.97%) Apache
2 3 (1.97%) SharePoint
3 2 (1.32%) Apache ServiceMix
3 2 (1.32%) Blackberry Enterprise Server
3 2 (1.32%) CMS
3 2 (1.32%) IIS
4 1 (0.66%) Confluence
4 1 (0.66%) MS Exchange
Applications
1 7 (4.61%) Microsoft Excel
1 7 (4.61%) Microsoft Office
2 2 (1.32%) Microsoft PowerPoint
3 1 (0.66%) MS Visio
Business Applications
1 5 (3.29%) Remedy AR System
1 5 (3.29%) Teamcenter
2 1 (0.66%) assyst
2 1 (0.66%) Unica
2 1 (0.66%) Unit4 Business World
Cloud Services
1 10 (6.58%) PaaS
2 6 (3.95%) Microsoft Azure
3 5 (3.29%) IaaS
4 4 (2.63%) SaaS
5 3 (1.97%) Office 365
6 1 (0.66%) Amazon AWS
6 1 (0.66%) OpenShift
Communications & Networking
1 9 (5.92%) HTTPS
2 8 (5.26%) Firewall
3 7 (4.61%) Wireless
4 6 (3.95%) Intranet
5 5 (3.29%) Network Security
5 5 (3.29%) Radio Access Network
6 4 (2.63%) LAN
6 4 (2.63%) VoIP
7 3 (1.97%) BGP
7 3 (1.97%) DNS
7 3 (1.97%) iSCSI
7 3 (1.97%) LTE
7 3 (1.97%) MPLS
7 3 (1.97%) NAS
7 3 (1.97%) SNMP
7 3 (1.97%) TCP/IP
7 3 (1.97%) VLAN
7 3 (1.97%) VPN
7 3 (1.97%) VXLAN
7 3 (1.97%) Wireshark
Database & Business Intelligence
1 8 (5.26%) MySQL
2 4 (2.63%) MongoDB
2 4 (2.63%) SQL Server
3 3 (1.97%) Apache Cassandra
3 3 (1.97%) DB2
3 3 (1.97%) MariaDB
3 3 (1.97%) NoSQL
3 3 (1.97%) Oracle Exadata
4 2 (1.32%) PostgreSQL
5 1 (0.66%) Big Data
5 1 (0.66%) Hadoop
5 1 (0.66%) SQL Server 2008
5 1 (0.66%) SQL Server Integration Services
5 1 (0.66%) SQL Server Reporting Services
Development Applications
1 5 (3.29%) Jenkins
1 5 (3.29%) JIRA
2 1 (0.66%) Atlassian Bamboo
2 1 (0.66%) Maven
2 1 (0.66%) Subversion
2 1 (0.66%) Team Foundation Server
General
1 15 (9.87%) Finance
2 12 (7.89%) Telecoms
3 4 (2.63%) Aerospace
3 4 (2.63%) Banking
3 4 (2.63%) Billing
3 4 (2.63%) Manufacturing
3 4 (2.63%) Retail
4 2 (1.32%) French Language
Job Titles
1 40 (26.32%) Analyst
2 12 (7.89%) Support Analyst
3 9 (5.92%) Applications Support
4 8 (5.26%) Administrator
4 8 (5.26%) Automation Engineer
4 8 (5.26%) Consultant
4 8 (5.26%) Infrastructure Engineer
5 7 (4.61%) Architect
5 7 (4.61%) Business Analyst
5 7 (4.61%) Developer
6 6 (3.95%) ITIL Manager
7 5 (3.29%) Desktop Support
7 5 (3.29%) IT Analyst
7 5 (3.29%) ITIL Release Manager
7 5 (3.29%) Release Manager
7 5 (3.29%) Remedy Analyst
7 5 (3.29%) Server Administrator
7 5 (3.29%) Service Manager
7 5 (3.29%) Test Analyst
7 5 (3.29%) Test Manager
Libraries, Frameworks & Software Standards
1 12 (7.89%) SOAP
2 7 (4.61%) ODBC
2 7 (4.61%) RESTful
2 7 (4.61%) Web Services
3 5 (3.29%) LDAP
3 5 (3.29%) REST
4 4 (2.63%) JDBC
4 4 (2.63%) JSON
4 4 (2.63%) OpenID
4 4 (2.63%) SAML
5 3 (1.97%) Node.js
5 3 (1.97%) Spring
6 2 (1.32%) ActiveMQ
6 2 (1.32%) Apache Camel
6 2 (1.32%) J2EE
7 1 (0.66%) AngularJS
7 1 (0.66%) CSS
7 1 (0.66%) HTML
7 1 (0.66%) Oracle GoldenGate
7 1 (0.66%) Spring Batch
Miscellaneous
1 9 (5.92%) CMDB
2 8 (5.26%) Management Information System
2 8 (5.26%) Private Cloud
3 7 (4.61%) Analytical Skills
4 6 (3.95%) Data Centre
4 6 (3.95%) Self-Motivation
5 5 (3.29%) User Experience
6 3 (1.97%) Data Protection Act
6 3 (1.97%) Robotics
7 2 (1.32%) Contactless
7 2 (1.32%) Data Structures
7 2 (1.32%) EPoS
7 2 (1.32%) iPhone
8 1 (0.66%) Analytical Mindset
8 1 (0.66%) Driving Licence
8 1 (0.66%) Public Cloud
8 1 (0.66%) Smart Meter
8 1 (0.66%) Smartcard
8 1 (0.66%) Tandem
8 1 (0.66%) VxBlock/Vblock
Operating Systems
1 42 (27.63%) Windows
2 30 (19.74%) Linux
3 23 (15.13%) Unix
4 9 (5.92%) zOS
5 5 (3.29%) Android
5 5 (3.29%) Apple iOS
5 5 (3.29%) Windows 10
6 4 (2.63%) Solaris
7 3 (1.97%) AIX
7 3 (1.97%) HPUX
7 3 (1.97%) Red Hat Enterprise Linux
7 3 (1.97%) Ubuntu
7 3 (1.97%) Windows Server
8 2 (1.32%) Oracle Linux
9 1 (0.66%) Windows Server 2008
9 1 (0.66%) Windows Vista
Processes & Methodologies
1 69 (45.39%) ITIL
2 64 (42.11%) ITSM
3 52 (34.21%) Service Management
4 19 (12.50%) Agile Software Development
5 17 (11.18%) Problem-Solving
6 16 (10.53%) Incident Management
6 16 (10.53%) Workflow
7 15 (9.87%) Computer Science
8 13 (8.55%) Release Management
9 11 (7.24%) Stakeholder Management
10 10 (6.58%) ITIL V3
11 8 (5.26%) Infrastructure Engineering
11 8 (5.26%) Project Management
12 7 (4.61%) Customer Requirements
12 7 (4.61%) Customer-Centricity
13 6 (3.95%) Collaborative Working
13 6 (3.95%) Data Protection
13 6 (3.95%) Process Improvement
13 6 (3.95%) Runbook
13 6 (3.95%) Test Strategy
Programming Languages
1 16 (10.53%) Shell Script
2 12 (7.89%) SQL
3 9 (5.92%) ActionScript
3 9 (5.92%) ActionScript 2.0
3 9 (5.92%) JCL
3 9 (5.92%) PowerShell
4 4 (2.63%) Java
5 3 (1.97%) Bash Shell
5 3 (1.97%) JavaScript
5 3 (1.97%) PL/SQL
5 3 (1.97%) Python
6 2 (1.32%) C
6 2 (1.32%) Perl
7 1 (0.66%) T-SQL
7 1 (0.66%) VB
Qualifications
1 22 (14.47%) Security Cleared
2 19 (12.50%) ITIL Certification
3 17 (11.18%) Degree
3 17 (11.18%) SC Cleared
4 5 (3.29%) CCNA
4 5 (3.29%) Cisco Certification
5 2 (1.32%) DV Cleared
5 2 (1.32%) ITIL Foundation Certificate
6 1 (0.66%) Computer Science Degree
6 1 (0.66%) HNC
6 1 (0.66%) MCSE
6 1 (0.66%) Microsoft Certification
6 1 (0.66%) VERITAS Certified Professional (VCP)
6 1 (0.66%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (9.87%) SLA
2 10 (6.58%) Data Quality
3 8 (5.26%) QA
4 2 (1.32%) PMO
5 1 (0.66%) ISO/IEC 20000
5 1 (0.66%) Sarbanes-Oxley
System Software
1 13 (8.55%) Active Directory
2 7 (4.61%) VMware Infrastructure
3 3 (1.97%) BIND 9
3 3 (1.97%) KVM
3 3 (1.97%) NFS
3 3 (1.97%) Oracle RAC
3 3 (1.97%) Postfix
3 3 (1.97%) VMware ESXi
4 2 (1.32%) BitLocker
4 2 (1.32%) Virtual Machines
4 2 (1.32%) VMware NSX
4 2 (1.32%) vSphere
5 1 (0.66%) Firmware
5 1 (0.66%) vCloud
Systems Management
1 9 (5.92%) Ansible
2 6 (3.95%) Netcool
2 6 (3.95%) Opscode Chef
2 6 (3.95%) Puppet
3 5 (3.29%) BladeLogic
3 5 (3.29%) PTC Integrity
3 5 (3.29%) SCCM
3 5 (3.29%) ServiceCenter
3 5 (3.29%) Terraform
4 4 (2.63%) Nessus
4 4 (2.63%) SCOM
5 3 (1.97%) CA Spectrum
5 3 (1.97%) Data Guard
5 3 (1.97%) HP ALM
5 3 (1.97%) HP Quality Center
5 3 (1.97%) MOM
5 3 (1.97%) Oracle RMAN
5 3 (1.97%) WhatsUp Gold
6 2 (1.32%) Automic
6 2 (1.32%) vRealize Orchestrator
Vendors
1 152 (100.00%) Remedy
2 110 (72.37%) BMC
3 27 (17.76%) ServiceNow
4 17 (11.18%) VMware
5 14 (9.21%) Cisco
5 14 (9.21%) Microsoft
6 13 (8.55%) CA
6 13 (8.55%) Red Hat
7 12 (7.89%) IBM
8 11 (7.24%) Oracle
9 9 (5.92%) IBM Sterling
9 9 (5.92%) OpenText
10 7 (4.61%) HP
11 6 (3.95%) SAP
12 5 (3.29%) Apple
12 5 (3.29%) Dell
12 5 (3.29%) Peregrine
12 5 (3.29%) PTC
12 5 (3.29%) Siemens
12 5 (3.29%) Sun