Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers vacancies from the 6 months leading up to 21 September 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Sep 2025
Same period 2024 Same period 2023
Rank 483 539 600
Rank change year-on-year +56 +61 +144
Contract jobs citing Remedy ITSM 82 27 46
As % of all contract jobs advertised in the UK 0.25% 0.070% 0.092%
As % of the Business Applications category 2.87% 0.96% 1.27%
Number of daily rates quoted 47 19 34
10th Percentile £200 £186 £234
25th Percentile £281 £438 £403
Median daily rate (50th Percentile) £504 £488 £540
Median % change year-on-year +3.38% -9.72% +12.50%
75th Percentile £583 £569 £630
90th Percentile £608 £613 £688
UK excluding London median daily rate £515 £490 £595
% change year-on-year +5.10% -17.65% +32.22%
Number of hourly rates quoted 2 3 2
10th Percentile £28.39 - £46.63
25th Percentile £33.24 - £47.19
Median hourly rate £42.58 £11.80 £48.75
Median % change year-on-year +260.81% -75.79% +191.04%
75th Percentile £53.16 £55.90 £49.69
90th Percentile £58.77 £82.36 £49.88
UK excluding London median hourly rate £60.00 £11.80 £48.75
% change year-on-year +408.47% -75.79% +290.00%

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 2,857 2,818 3,612
As % of all contract IT jobs advertised in the UK 8.75% 7.34% 7.24%
Number of daily rates quoted 1,619 1,526 1,996
10th Percentile £360 £351 £356
25th Percentile £450 £456 £463
Median daily rate (50th Percentile) £550 £550 £550
75th Percentile £675 £676 £675
90th Percentile £766 £775 £756
UK excluding London median daily rate £540 £535 £525
% change year-on-year +0.93% +1.90% -0.94%
Number of hourly rates quoted 52 79 72
10th Percentile £13.59 £24.90 £22.16
25th Percentile £25.25 £35.36 £45.66
Median hourly rate £35.48 £45.00 £54.33
Median % change year-on-year -21.16% -17.18% +20.74%
75th Percentile £63.75 £61.60 £57.69
90th Percentile £74.75 £66.30 £80.00
UK excluding London median hourly rate £44.24 £45.00 £55.50
% change year-on-year -1.69% -18.92% +58.57%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 21 September 2025.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 21 September 2025.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 21 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +64 71 £515 +8.42% 8
London +61 44 £475 +5.56% 1
UK excluding London +26 33 £515 +5.10% 7
Work from Home +46 27 £525 +13.51% 9
South East +32 15 £515 - 3
South West +24 5 £555 +5.67% 1
Midlands -11 4 £525 +16.67%
Scotland - 4 £230 -
Wales - 3 £230 -
West Midlands -9 2 £525 +16.67%
North of England -23 2 £638 +183.33% 1
North West - 2 £638 - 1
East Midlands - 2 £374 -

Remedy ITSM
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (15.85%) Confluence
1 13 (15.85%) SharePoint
2 8 (9.76%) Skype for Business
3 7 (8.54%) Mattermost
4 5 (6.10%) Microsoft Exchange
Applications
1 18 (21.95%) Microsoft Office
2 4 (4.88%) Microsoft Excel
2 4 (4.88%) Microsoft PowerPoint
3 2 (2.44%) MS Visio
Business Applications
1 1 (1.22%) Oracle EBS R12
1 1 (1.22%) Oracle ERP
1 1 (1.22%) Oracle iProcurement
1 1 (1.22%) Remedy AR System
Cloud Services
1 17 (20.73%) Microsoft 365
2 11 (13.41%) OneDrive
3 5 (6.10%) Azure
4 2 (2.44%) Entra ID
5 1 (1.22%) AWS
5 1 (1.22%) GCP
5 1 (1.22%) OCI
Communications & Networking
1 13 (15.85%) SSL
2 8 (9.76%) Skype
3 5 (6.10%) VPN
4 4 (4.88%) DNS
5 3 (3.66%) DHCP
5 3 (3.66%) LAN
5 3 (3.66%) WAN
5 3 (3.66%) Wi-Fi
6 2 (2.44%) Remote Desktop
6 2 (2.44%) VoIP
7 1 (1.22%) Firewall
7 1 (1.22%) Radio Access Network
7 1 (1.22%) SNMP
7 1 (1.22%) TCP/IP
Database & Business Intelligence
1 1 (1.22%) Oracle BI Publisher
1 1 (1.22%) Oracle Discoverer
1 1 (1.22%) RDBMS
1 1 (1.22%) Relational Database
1 1 (1.22%) SQL Server
Development Applications
1 22 (26.83%) JIRA
2 1 (1.22%) Subversion
2 1 (1.22%) Team Foundation Server
General
1 37 (45.12%) Social Skills
2 20 (24.39%) Finance
3 8 (9.76%) Public Sector
4 7 (8.54%) Analytical Skills
5 5 (6.10%) Documentation Skills
6 4 (4.88%) Banking
7 3 (3.66%) Legal
7 3 (3.66%) Telecoms
8 2 (2.44%) Inclusion and Diversity
8 2 (2.44%) Local Government
8 2 (2.44%) Organisational Skills
8 2 (2.44%) Presentation Skills
9 1 (1.22%) Automotive
9 1 (1.22%) Influencing Skills
9 1 (1.22%) Investment Banking
9 1 (1.22%) Police
Job Titles
1 23 (28.05%) Analyst
2 18 (21.95%) Support Analyst
3 15 (18.29%) Senior
4 12 (14.63%) Consultant
5 11 (13.41%) Architect
6 10 (12.20%) ServiceNow Architect
7 9 (10.98%) Operational Support Analyst
7 9 (10.98%) Operations Analyst
7 9 (10.98%) Operations Support Analyst
8 8 (9.76%) Senior Architect
8 8 (9.76%) SharePoint Analyst
8 8 (9.76%) SharePoint Support
9 7 (8.54%) Messaging Analyst
9 7 (8.54%) Messaging Support
9 7 (8.54%) Messaging Support Analyst
10 6 (7.32%) Support Engineer
11 5 (6.10%) 2nd Line Support
11 5 (6.10%) Remedy Consultant
11 5 (6.10%) Service Manager
12 4 (4.88%) Desktop Support
Libraries, Frameworks & Software Standards
1 13 (15.85%) AngularJS
1 13 (15.85%) Apache Camel
1 13 (15.85%) HTML
1 13 (15.85%) HTML5
1 13 (15.85%) JDBC
1 13 (15.85%) jQuery
1 13 (15.85%) JSON
1 13 (15.85%) LDAP
1 13 (15.85%) ODBC
1 13 (15.85%) RabbitMQ
1 13 (15.85%) REST
1 13 (15.85%) SAML
1 13 (15.85%) SOAP
1 13 (15.85%) Web Services
2 1 (1.22%) NETCONF
2 1 (1.22%) OpenTelemetry
2 1 (1.22%) XML
Miscellaneous
1 10 (12.20%) CMDB
2 6 (7.32%) Enterprise Software
3 5 (6.10%) Management Information System
4 2 (2.44%) Clustering
4 2 (2.44%) Data Centre
4 2 (2.44%) Onboarding
5 1 (1.22%) Analytical Mindset
5 1 (1.22%) Cloud Native
5 1 (1.22%) Data Protection Act
5 1 (1.22%) Legacy Systems
5 1 (1.22%) Product Ownership
5 1 (1.22%) Replication
5 1 (1.22%) Video Conferencing
Operating Systems
1 17 (20.73%) Windows
2 11 (13.41%) Windows 10
3 8 (9.76%) Linux
4 4 (4.88%) Android
5 3 (3.66%) Mac OS
5 3 (3.66%) Windows Server
6 2 (2.44%) Apple iOS
7 1 (1.22%) CentOS
7 1 (1.22%) Red Hat Enterprise Linux
7 1 (1.22%) Ubuntu
7 1 (1.22%) Unix
7 1 (1.22%) Windows Server 2016
Processes & Methodologies
1 76 (92.68%) ITSM
2 41 (50.00%) ITIL
3 26 (31.71%) Service Management
4 20 (24.39%) Problem Management
5 16 (19.51%) Service Delivery
6 15 (18.29%) Agile
6 15 (18.29%) Information Security
6 15 (18.29%) Migration
6 15 (18.29%) Stakeholder Engagement
7 14 (17.07%) DevOps
8 13 (15.85%) Integration Patterns
8 13 (15.85%) Microservices
8 13 (15.85%) Scrum
9 10 (12.20%) Change Management
10 9 (10.98%) Stakeholder Management
11 8 (9.76%) Problem-Solving
11 8 (9.76%) Validation
12 7 (8.54%) B2B
12 7 (8.54%) Continuous Improvement
13 6 (7.32%) Asset Management
Programming Languages
1 19 (23.17%) PowerShell
2 17 (20.73%) SQL
3 13 (15.85%) JavaScript
4 2 (2.44%) Python
5 1 (1.22%) Bash
5 1 (1.22%) PL/SQL
5 1 (1.22%) Shell Script
Qualifications
1 29 (35.37%) SC Cleared
1 29 (35.37%) Security Cleared
2 15 (18.29%) ITIL Certification
3 3 (3.66%) Degree
4 2 (2.44%) DBS Check
5 1 (1.22%) APMP
5 1 (1.22%) CISSP
5 1 (1.22%) CompTIA Security+
5 1 (1.22%) GIAC
5 1 (1.22%) Oracle Certification
Quality Assurance & Compliance
1 5 (6.10%) SLA
2 3 (3.66%) Data Quality
3 2 (2.44%) ISO/IEC 27001
3 2 (2.44%) PMO
3 2 (2.44%) QA
4 1 (1.22%) GDPR
4 1 (1.22%) ISO 9001
4 1 (1.22%) ISO/IEC 20000
4 1 (1.22%) NIST
4 1 (1.22%) PCI DSS
System Software
1 25 (30.49%) Active Directory
2 1 (1.22%) Virtual Desktop
2 1 (1.22%) vSphere
Systems Management
1 17 (20.73%) SCOM
2 15 (18.29%) HP SiteScope
3 13 (15.85%) Single Sign-On
4 7 (8.54%) SCCM
5 5 (6.10%) Microsoft Intune
6 1 (1.22%) Ansible
6 1 (1.22%) HP Operations Orchestration
6 1 (1.22%) Nessus
6 1 (1.22%) SCSM
Vendors
1 82 (100.00%) Remedy
2 46 (56.10%) ServiceNow
3 35 (42.68%) Microsoft
4 30 (36.59%) BMC
5 17 (20.73%) Splunk
6 13 (15.85%) HP
6 13 (15.85%) Ivanti
7 7 (8.54%) Cisco
8 3 (3.66%) Oracle
9 2 (2.44%) Citrix
9 2 (2.44%) Trend Micro
10 1 (1.22%) BT
10 1 (1.22%) Qualys
10 1 (1.22%) Rapid7
10 1 (1.22%) SolarWinds
10 1 (1.22%) Tanium
10 1 (1.22%) Tenable