Remedy ITSM Contract Job Trends

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and contractor rates for jobs requiring Remedy ITSM skills. It covers contract job vacancies from the 6 months leading up to 28 May 2026, with comparisons to the same periods in the previous two years.

6 months to
28 May 2026
Same period 2025 Same period 2024
Rank 520 483 538
Rank change year-on-year -37 +55 +106
Contract jobs citing Remedy ITSM 109 38 48
As % of all contract jobs in the UK 0.22% 0.13% 0.11%
As % of the Business Applications category 3.17% 1.57% 1.52%
Number of daily rates quoted 68 20 38
10th Percentile £235 £306 £360
25th Percentile £374 £422 £425
Median daily rate (50th Percentile) £500 £513 £495
Median % change year-on-year -2.44% +3.54% -1.00%
75th Percentile £613 £590 £569
90th Percentile £658 £678 £624
UK excluding London median daily rate £525 £533 £490
% change year-on-year -1.41% +8.67% +22.50%
Number of hourly rates quoted 8 0 3
10th Percentile - - -
25th Percentile £18.75 - -
Median hourly rate £19.50 - £11.80
75th Percentile £26.05 - £15.90
90th Percentile £36.25 - £18.36
UK excluding London median hourly rate £40.00 - £11.80
% change year-on-year - - -75.79%

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 3,436 2,419 3,154
As % of all contract IT jobs advertised in the UK 7.04% 8.44% 7.38%
Number of daily rates quoted 1,943 1,366 1,823
10th Percentile £360 £400 £375
25th Percentile £450 £469 £458
Median daily rate (50th Percentile) £538 £550 £550
Median % change year-on-year -2.27% - -
75th Percentile £650 £675 £688
90th Percentile £738 £788 £787
UK excluding London median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% -2.78%
Number of hourly rates quoted 143 54 117
10th Percentile £26.30 £22.27 £14.71
25th Percentile £34.01 £36.90 £21.25
Median hourly rate £54.00 £60.00 £40.00
Median % change year-on-year -10.00% +50.00% -18.37%
75th Percentile £68.75 £77.42 £57.33
90th Percentile £88.60 £86.00 £65.00
UK excluding London median hourly rate £55.00 £60.00 £40.00
% change year-on-year -8.33% +50.00% -23.81%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Remedy ITSM relative to all contract IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor daily rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 28 May 2026.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM.

Contractor hourly rate distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy ITSM over the 6 months to 28 May 2026.

Hourly rate histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 28 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -55 103 £510 -4.32% 15
UK excluding London -39 80 £525 -1.41% 13
South West -2 25 £400 -27.27% 2
North of England -56 25 £513 -30.51% 2
London -51 24 £475 -2.56% 5
Work from Home -40 23 £500 +2.56% 4
North West -25 21 £513 -30.51% 1
South East -45 20 £538 +0.94% 1
East of England - 7 £724 - 4
Yorkshire - 4 £228 - 1
Wales -13 3 £313 -3.85% 1
West Midlands -62 3 - -
Midlands -63 3 - - 1

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (9.17%) SharePoint
2 6 (5.50%) Mattermost
3 3 (2.75%) Microsoft Exchange
Applications
1 10 (9.17%) Microsoft Office
2 4 (3.67%) Microsoft Excel
3 2 (1.83%) Microsoft PowerPoint
Business Applications
1 3 (2.75%) Remedy AR System
Cloud Services
1 21 (19.27%) Power Platform
2 17 (15.60%) Microsoft 365
3 16 (14.68%) Azure
4 11 (10.09%) AWS
5 4 (3.67%) GCP
6 3 (2.75%) Entra ID
7 2 (1.83%) OCI
8 1 (0.92%) Mimecast
8 1 (0.92%) SaaS
Communications & Networking
1 11 (10.09%) VPN
2 9 (8.26%) Skype
3 4 (3.67%) DHCP
3 4 (3.67%) DNS
4 2 (1.83%) TCP/IP
4 2 (1.83%) Wireless
5 1 (0.92%) Firewall
5 1 (0.92%) SAN
5 1 (0.92%) VLAN
5 1 (0.92%) Wi-Fi
Database & Business Intelligence
1 21 (19.27%) Power BI
2 15 (13.76%) SQL Server
3 4 (3.67%) SQL Server Analysis Services
3 4 (3.67%) SQL Server Integration Services
4 3 (2.75%) SQL Server Reporting Services
5 2 (1.83%) Microsoft Analysis Services
6 1 (0.92%) Amazon RDS
6 1 (0.92%) BusinessObjects
6 1 (0.92%) Data Warehouse
6 1 (0.92%) DTS
6 1 (0.92%) Enterprise Data Warehouse
6 1 (0.92%) PostgreSQL
Development Applications
1 29 (26.61%) JIRA
General
1 48 (44.04%) Social Skills
2 21 (19.27%) Analytical Skills
3 19 (17.43%) Finance
4 17 (15.60%) Banking
5 11 (10.09%) Telecoms
6 9 (8.26%) Organisational Skills
7 7 (6.42%) Public Sector
8 5 (4.59%) Documentation Skills
9 4 (3.67%) Billing
9 4 (3.67%) Legal
10 3 (2.75%) Investment Banking
11 2 (1.83%) Aerospace
12 1 (0.92%) Law
Job Titles
1 13 (11.93%) Analyst
1 13 (11.93%) Senior
2 10 (9.17%) Architect
3 9 (8.26%) 1st Line Support
4 8 (7.34%) 2nd Line Support
5 7 (6.42%) 1st/2nd Line Support
5 7 (6.42%) IT Support
5 7 (6.42%) Service Analyst
6 6 (5.50%) ITSM Architect
6 6 (5.50%) Lead
6 6 (5.50%) Release Manager
6 6 (5.50%) Security Engineer
6 6 (5.50%) Senior Architect
6 6 (5.50%) Support Engineer
7 5 (4.59%) Incident Manager
7 5 (4.59%) Service Desk Analyst
7 5 (4.59%) SOC Engineer
8 4 (3.67%) Delivery Manager
9 3 (2.75%) Major Incident Manager
9 3 (2.75%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 11 (10.09%) REST
2 4 (3.67%) Elastic Stack
3 3 (2.75%) Web Services
4 1 (0.92%) .NET
4 1 (0.92%) .NET Framework
4 1 (0.92%) Middleware
4 1 (0.92%) SOAP
Miscellaneous
1 17 (15.60%) CMDB
2 11 (10.09%) Clustering
3 10 (9.17%) PKI
4 7 (6.42%) Onboarding
5 5 (4.59%) Enterprise Software
5 5 (4.59%) Legacy Systems
5 5 (4.59%) Management Information System
5 5 (4.59%) Replication
6 3 (2.75%) Data Centre
7 2 (1.83%) Analytical Mindset
7 2 (1.83%) Driving Licence
7 2 (1.83%) Virtual Team
8 1 (0.92%) Data Protection Act
8 1 (0.92%) Data Structures
8 1 (0.92%) Enterprise Storage
8 1 (0.92%) Greenfield Project
8 1 (0.92%) Hybrid Cloud
8 1 (0.92%) Product Ownership
8 1 (0.92%) TM Forum
Operating Systems
1 44 (40.37%) Windows
2 16 (14.68%) Windows 10
3 11 (10.09%) Windows Server
4 7 (6.42%) Mac OS
5 6 (5.50%) Linux
6 5 (4.59%) Apple iOS
7 2 (1.83%) Android
8 1 (0.92%) Red Hat Enterprise Linux
8 1 (0.92%) Windows Server 2008
8 1 (0.92%) Windows Server 2012
8 1 (0.92%) Windows Server 2016
Processes & Methodologies
1 105 (96.33%) ITSM
2 53 (48.62%) ITIL
3 46 (42.20%) Service Management
4 28 (25.69%) Agile
5 24 (22.02%) Service Delivery
6 22 (20.18%) Migration
7 20 (18.35%) Customer Service
8 18 (16.51%) Business Intelligence
9 17 (15.60%) Problem-Solving
10 16 (14.68%) Incident Management
11 15 (13.76%) Problem Management
12 14 (12.84%) Stakeholder Management
13 13 (11.93%) Continuous Improvement
14 12 (11.01%) AI
14 12 (11.01%) Generative AI
15 10 (9.17%) Change Management
15 10 (9.17%) Disaster Recovery
15 10 (9.17%) eTOM
16 9 (8.26%) Major Incident Management
16 9 (8.26%) Performance Metrics
Programming Languages
1 22 (20.18%) PowerShell
2 16 (14.68%) SQL
3 10 (9.17%) JavaScript
4 7 (6.42%) Python
5 4 (3.67%) C#
5 4 (3.67%) T-SQL
6 1 (0.92%) Bash
6 1 (0.92%) Data Analysis Expressions
Qualifications
1 54 (49.54%) Security Cleared
2 30 (27.52%) SC Cleared
3 25 (22.94%) DV Cleared
4 12 (11.01%) Degree
5 5 (4.59%) AWS Certification
5 5 (4.59%) CISSP
6 3 (2.75%) ITIL Certification
7 1 (0.92%) CCNA
7 1 (0.92%) Cisco Certification
7 1 (0.92%) ITIL Foundation Certificate
7 1 (0.92%) Master's Degree
7 1 (0.92%) MBA
Quality Assurance & Compliance
1 14 (12.84%) SLA
2 5 (4.59%) Data Quality
3 2 (1.83%) GDPR
3 2 (1.83%) Sarbanes-Oxley
4 1 (0.92%) PMO
4 1 (0.92%) QA
System Software
1 26 (23.85%) Active Directory
2 1 (0.92%) BitLocker
2 1 (0.92%) Firmware
2 1 (0.92%) Hyper-V
2 1 (0.92%) NFS
2 1 (0.92%) Virtual Desktop
2 1 (0.92%) VMware Infrastructure
Systems Management
1 3 (2.75%) SCCM
2 1 (0.92%) Microsoft Intune
2 1 (0.92%) Nessus
2 1 (0.92%) Red Hat Satellite
2 1 (0.92%) SCOM
Vendors
1 109 (100.00%) Remedy
2 59 (54.13%) ServiceNow
3 36 (33.03%) BMC
4 24 (22.02%) Microsoft
5 12 (11.01%) Cisco
6 9 (8.26%) Citrix
7 7 (6.42%) CrowdStrike
7 7 (6.42%) Splunk
8 6 (5.50%) BeyondTrust
8 6 (5.50%) Trend Micro
9 5 (4.59%) Clearswift
9 5 (4.59%) Tanium
10 3 (2.75%) Apple
10 3 (2.75%) HP
11 2 (1.83%) Dell
12 1 (0.92%) Adobe
12 1 (0.92%) IBM
12 1 (0.92%) McAfee
12 1 (0.92%) Red Hat
12 1 (0.92%) Sybase