Period
to 23 August 2017

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 23 August 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
23 Aug 2017
Same period 2016 Same period 2015
Rank 426 363 306
Rank change year-on-year -63 -57 +9
Contract jobs citing Remedy 488 699 854
As % of all contract IT jobs advertised in the UK 0.51% 0.65% 0.76%
As % of the Vendors category 1.17% 1.44% 1.71%
Number of daily rates quoted 228 352 389
UK median daily rate £350 £350 £350
10th Percentile £110 £120 £134
90th Percentile £525 £525 £500
UK excluding London median daily rate £360 £325 £350
% change year-on-year +10.77% -7.14% +6.06%
Number of hourly rates quoted 47 69 113
UK median hourly rate £14.63 £10.00 £13.09
Median hourly rate % change year-on-year +46.30% -23.58% -1.99%
10th Percentile £9.45 £8.50 £9.00
90th Percentile £21.24 £19.11 £23.75
UK excluding London median hourly rate £14.05 £9.82 £12.75
% change year-on-year +43.12% -23.02% +6.25%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 41845 48586 50049
As % of all contract IT jobs advertised in the UK 43.57% 44.94% 44.45%
Number of daily rates quoted 25615 29815 29151
UK median daily rate £430 £415 £400
Median daily rate % change year-on-year +3.61% +3.75% +2.56%
10th Percentile £250 £250 £225
90th Percentile £613 £588 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% +7.14%
Number of hourly rates quoted 1381 1638 2218
UK median hourly rate £17.25 £17.50 £17.50
Median hourly rate % change year-on-year -1.43% - +2.94%
10th Percentile £10.50 £10.00 £10.48
90th Percentile £47.50 £44.50 £43.75
UK excluding London median hourly rate £16.50 £17.38 £17.00
% change year-on-year -5.04% +2.21% +3.03%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 23 August 2017.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 23 August 2017.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 23 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -67 468 £350 - 44
UK excluding London -13 334 £360 +10.77% 27
South East +4 217 £360 +2.56% 10
London -86 146 £290 -20.55% 17
Midlands -2 39 £300 - 3
East of England -14 28 £300 -20.00% 5
South West +10 27 £425 +88.89% 6
West Midlands +46 23 £400 -15.79% 3
East Midlands -40 16 £190 -30.91%
North of England +20 12 £175 - 3
Wales +4 10 £250 -42.86%
North West +3 9 £175 -
Northern Ireland -47 4 £390 -
Yorkshire +21 3 - - 2
Scotland +25 1 - -

For the 6 months to 23 August 2017, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy.

1 193 (39.55%) ITIL
2 182 (37.30%) Remedy ITSM
3 133 (27.25%) Windows
4 129 (26.43%) BMC
5 113 (23.16%) ITSM
6 99 (20.29%) Microsoft
7 90 (18.44%) Service Management
8 75 (15.37%) Finance
9 65 (13.32%) Security Cleared
9 65 (13.32%) ITIL V3
10 61 (12.50%) Telecoms
11 60 (12.30%) Active Directory
12 59 (12.09%) Project Management
13 57 (11.68%) Incident Management
14 56 (11.48%) Microsoft Excel
15 55 (11.27%) Unix
16 53 (10.86%) SLA
17 52 (10.66%) Microsoft Office
18 48 (9.84%) Oracle
19 47 (9.63%) ServiceNow
20 41 (8.40%) HP
21 40 (8.20%) SQL
21 40 (8.20%) CMDB
22 39 (7.99%) Linux
23 38 (7.79%) Service Delivery
23 38 (7.79%) SC Cleared
24 36 (7.38%) Degree
25 35 (7.17%) Agile Software Development
25 35 (7.17%) Retail
25 35 (7.17%) Stakeholder Management

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (6.15%) SharePoint
2 10 (2.05%) MS Exchange
3 6 (1.23%) Confluence
4 5 (1.02%) Blackberry Enterprise Server
4 5 (1.02%) IIS
4 5 (1.02%) SAS
4 5 (1.02%) WebSphere
5 4 (0.82%) Skype for Business
5 4 (0.82%) Smallworld
6 3 (0.61%) CMS
6 3 (0.61%) Exchange Server 2003
6 3 (0.61%) Exchange Server 2007
6 3 (0.61%) IBM Notes
6 3 (0.61%) JBoss
6 3 (0.61%) OpenStack
6 3 (0.61%) WebSphere Application Server
7 2 (0.41%) WebLogic
8 1 (0.20%) Apache
8 1 (0.20%) Oracle HTTP Server
8 1 (0.20%) Tomcat
Applications
1 56 (11.48%) Microsoft Excel
2 52 (10.66%) Microsoft Office
3 32 (6.56%) Microsoft PowerPoint
4 13 (2.66%) Microsoft Project
4 13 (2.66%) MS Visio
5 4 (0.82%) Spreadsheet
6 2 (0.41%) Acrobat
7 1 (0.20%) Shockwave
Business Applications
1 182 (37.30%) Remedy ITSM
2 10 (2.05%) Remedy AR System
3 4 (0.82%) assyst
4 3 (0.61%) Primavera
5 1 (0.20%) Dynamics CRM
5 1 (0.20%) Maximo
5 1 (0.20%) NetSuite
5 1 (0.20%) Oracle Receivables
5 1 (0.20%) Unit4 Business World
Cloud Services
1 22 (4.51%) Office 365
2 17 (3.48%) Microsoft Azure
3 5 (1.02%) Amazon AWS
4 3 (0.61%) SaaS
5 2 (0.41%) Cloud Computing
5 2 (0.41%) IaaS
5 2 (0.41%) OpenShift
Communications & Networking
1 21 (4.30%) TCP/IP
2 19 (3.89%) WAN
3 18 (3.69%) LAN
4 16 (3.28%) Internet
4 16 (3.28%) SAN
5 15 (3.07%) LDAP
6 14 (2.87%) DNS
7 13 (2.66%) Firewall
8 10 (2.05%) VPN
9 8 (1.64%) MPLS
10 7 (1.43%) DHCP
11 6 (1.23%) BGP
11 6 (1.23%) Ethernet
11 6 (1.23%) Gigabit Ethernet
11 6 (1.23%) OSPF
11 6 (1.23%) Wi-Fi
11 6 (1.23%) Wireless
12 5 (1.02%) MVNO
12 5 (1.02%) Network Security
12 5 (1.02%) WLAN
Database & Business Intelligence
1 20 (4.10%) SQL Server
2 15 (3.07%) DB2
3 9 (1.84%) BusinessObjects
4 6 (1.23%) Oracle Database
5 5 (1.02%) Informix
5 5 (1.02%) RDBMS
5 5 (1.02%) Relational Database
5 5 (1.02%) TimesTen
6 3 (0.61%) MS Access
6 3 (0.61%) Oracle Reports
6 3 (0.61%) QlikView
6 3 (0.61%) SQL Server Reporting Services
7 2 (0.41%) Microsoft Analysis Services
7 2 (0.41%) Oracle Database 11g
7 2 (0.41%) Power BI
7 2 (0.41%) PowerCenter
7 2 (0.41%) SQL Server Analysis Services
8 1 (0.20%) BusinessObjects Business Intelligence
8 1 (0.20%) SQL Server 2014
8 1 (0.20%) SQL Server 2016
Development Applications
1 23 (4.71%) JIRA
2 10 (2.05%) Git (software)
2 10 (2.05%) Visual Studio
3 7 (1.43%) Team Foundation Server
4 6 (1.23%) Introscope
4 6 (1.23%) Jenkins
5 4 (0.82%) Maven
5 4 (0.82%) Subversion
6 3 (0.61%) Ant
6 3 (0.61%) Atlassian Bamboo
6 3 (0.61%) Vagrant
7 2 (0.41%) AppScan
7 2 (0.41%) Artifactory
7 2 (0.41%) Hudson
7 2 (0.41%) MSI
7 2 (0.41%) Pylint
7 2 (0.41%) Selenium
8 1 (0.20%) HP UFT
8 1 (0.20%) JUnit
8 1 (0.20%) LoadRunner
General
1 75 (15.37%) Finance
2 61 (12.50%) Telecoms
3 35 (7.17%) Retail
4 25 (5.12%) Banking
5 13 (2.66%) Pharmaceutical
6 11 (2.25%) Front Office
7 8 (1.64%) Back Office
8 7 (1.43%) Billing
8 7 (1.43%) Financial Institution
9 6 (1.23%) Manufacturing
10 5 (1.02%) Retail Banking
11 4 (0.82%) French Language
12 3 (0.61%) Aerospace
12 3 (0.61%) Electronics
12 3 (0.61%) International Banking
12 3 (0.61%) Law
12 3 (0.61%) Spanish Language
13 2 (0.41%) Legal
13 2 (0.41%) Marketing
13 2 (0.41%) Publishing
Job Titles
1 129 (26.43%) Analyst
2 42 (8.61%) Service Analyst
3 36 (7.38%) Architect
4 31 (6.35%) Service Desk Analyst
5 30 (6.15%) Support Analyst
6 29 (5.94%) Administrator
7 25 (5.12%) Consultant
8 20 (4.10%) Desktop Support
9 19 (3.89%) Developer
9 19 (3.89%) Service Desk Engineer
10 18 (3.69%) Support Engineer
11 15 (3.07%) Operations Analyst
12 14 (2.87%) IT Analyst
12 14 (2.87%) Project Manager
12 14 (2.87%) Remedy Analyst
13 13 (2.66%) Service Architect
13 13 (2.66%) Service Manager
13 13 (2.66%) Technical Analyst
14 12 (2.46%) Operational Support Analyst
14 12 (2.46%) Operations Support Analyst
Libraries, Frameworks & Software Standards
1 12 (2.46%) .NET
2 9 (1.84%) HTML
2 9 (1.84%) ODBC
2 9 (1.84%) Web Services
3 7 (1.43%) CSS
3 7 (1.43%) XML
4 6 (1.23%) .NET Framework
5 4 (0.82%) Spring
5 4 (0.82%) Twitter Bootstrap
6 3 (0.61%) CGI
6 3 (0.61%) JFC
6 3 (0.61%) JMS
6 3 (0.61%) SOAP
7 2 (0.41%) JPA
7 2 (0.41%) jQuery
7 2 (0.41%) JSON
7 2 (0.41%) JSP
7 2 (0.41%) Middleware
7 2 (0.41%) Spring MVC
7 2 (0.41%) Spring Web Flow
Miscellaneous
1 40 (8.20%) CMDB
2 34 (6.97%) Analytical Skills
3 30 (6.15%) Management Information System
4 21 (4.30%) Data Centre
5 20 (4.10%) Replication
6 16 (3.28%) Blackberry
7 13 (2.66%) User Experience
8 11 (2.25%) Life Science
9 10 (2.05%) Greenfield Project
9 10 (2.05%) Private Cloud
10 6 (1.23%) Computer Science
10 6 (1.23%) iPhone
11 5 (1.02%) Fat Client
11 5 (1.02%) Smart Meter
11 5 (1.02%) Thin Client
11 5 (1.02%) Virtual Team
12 4 (0.82%) e-Health
12 4 (0.82%) Enterprise Storage
12 4 (0.82%) Frameworx
12 4 (0.82%) Smartphone
Operating Systems
1 133 (27.25%) Windows
2 55 (11.27%) Unix
3 39 (7.99%) Linux
4 31 (6.35%) Windows Server
5 28 (5.74%) Windows 7
6 12 (2.46%) Windows 10
6 12 (2.46%) Windows Server 2008
7 11 (2.25%) Windows XP
8 10 (2.05%) AIX
9 9 (1.84%) Windows Server 2003
10 8 (1.64%) Windows Server 2012
11 7 (1.43%) Android
11 7 (1.43%) Solaris
12 6 (1.23%) Apple iOS
12 6 (1.23%) Red Hat Enterprise Linux
13 3 (0.61%) Mac OS
13 3 (0.61%) Windows 2000
13 3 (0.61%) Windows Vista
14 2 (0.41%) SUSE
15 1 (0.20%) Mac OS X
Processes & Methodologies
1 193 (39.55%) ITIL
2 113 (23.16%) ITSM
3 90 (18.44%) Service Management
4 65 (13.32%) ITIL V3
5 59 (12.09%) Project Management
6 57 (11.68%) Incident Management
7 38 (7.79%) Service Delivery
8 35 (7.17%) Agile Software Development
8 35 (7.17%) Stakeholder Management
9 32 (6.56%) Change Management
10 27 (5.53%) Validation
11 24 (4.92%) Capacity Management
12 23 (4.71%) DevOps
12 23 (4.71%) PRINCE2
12 23 (4.71%) Problem Management
13 22 (4.51%) Configuration Management
13 22 (4.51%) Customer Requirements
14 20 (4.10%) Knowledge Management
14 20 (4.10%) Risk Management
15 19 (3.89%) Performance Monitoring
Programming Languages
1 40 (8.20%) SQL
2 18 (3.69%) Java
2 18 (3.69%) PowerShell
3 16 (3.28%) Perl
3 16 (3.28%) Shell Script
4 14 (2.87%) Bash Shell
5 12 (2.46%) JavaScript
6 9 (1.84%) Python
7 5 (1.02%) AWK
7 5 (1.02%) Korn
7 5 (1.02%) sed
8 4 (0.82%) C++
8 4 (0.82%) PL/SQL
8 4 (0.82%) VBA
9 3 (0.61%) JCL
10 2 (0.41%) C#
10 2 (0.41%) T-SQL
10 2 (0.41%) VB
10 2 (0.41%) VBScript
11 1 (0.20%) C
Qualifications
1 65 (13.32%) Security Cleared
2 38 (7.79%) SC Cleared
3 36 (7.38%) Degree
4 22 (4.51%) ITIL Certification
5 18 (3.69%) Microsoft Certification
6 15 (3.07%) BPSS Clearance
6 15 (3.07%) MCSE
7 12 (2.46%) Cisco Certification
8 8 (1.64%) IRCA
9 7 (1.43%) CCNA
10 6 (1.23%) CCNP
10 6 (1.23%) DV Cleared
11 5 (1.02%) CISM
11 5 (1.02%) CISSP
11 5 (1.02%) ITIL Foundation Certificate
11 5 (1.02%) MCP
11 5 (1.02%) Sun Certification
12 4 (0.82%) Computer Science Degree
12 4 (0.82%) MCSA
13 3 (0.61%) PMI Certification
Quality Assurance & Compliance
1 53 (10.86%) SLA
2 21 (4.30%) PMO
3 17 (3.48%) QA
4 9 (1.84%) GxP
4 9 (1.84%) ISO/IEC 20000
5 5 (1.02%) ISO/IEC 27001
6 4 (0.82%) Sarbanes-Oxley
7 3 (0.61%) Data Quality
8 2 (0.41%) GAMP
8 2 (0.41%) Solvency II
9 1 (0.20%) Disclosure Scotland
System Software
1 60 (12.30%) Active Directory
2 9 (1.84%) Hyper-V
3 8 (1.64%) Firmware
3 8 (1.64%) VMware Infrastructure
4 6 (1.23%) NFS
5 5 (1.02%) Docker
6 4 (0.82%) XenApp
7 2 (0.41%) Gluster
7 2 (0.41%) SRDF
7 2 (0.41%) Terminal Services
7 2 (0.41%) VMware Workstation
7 2 (0.41%) vSphere
8 1 (0.20%) Citrix Presentation Server
8 1 (0.20%) iptables
8 1 (0.20%) Microsoft App-V
8 1 (0.20%) Microsoft Virtual Server
8 1 (0.20%) Tivoli Workload Scheduler
8 1 (0.20%) Virtual Machines
8 1 (0.20%) Virtual Servers
8 1 (0.20%) VMware ESXi
Systems Management
1 26 (5.33%) Netcool
2 21 (4.30%) ServiceCenter
3 18 (3.69%) SCOM
4 17 (3.48%) Ansible
5 12 (2.46%) SCCM
6 10 (2.05%) Control-M
7 8 (1.64%) BladeLogic
7 8 (1.64%) NetBackup
7 8 (1.64%) Tivoli
8 6 (1.23%) CA Wily
8 6 (1.23%) HP Quality Center
8 6 (1.23%) MOM
8 6 (1.23%) Nagios
8 6 (1.23%) Puppet
9 5 (1.02%) Nessus
10 4 (0.82%) AirWatch
11 3 (0.61%) OpenView
12 2 (0.41%) DameWare
12 2 (0.41%) Opscode Chef
12 2 (0.41%) Oracle RMAN
Vendors
1 129 (26.43%) BMC
2 99 (20.29%) Microsoft
3 48 (9.84%) Oracle
4 47 (9.63%) ServiceNow
5 41 (8.40%) HP
6 35 (7.17%) CA
7 32 (6.56%) Cisco
8 25 (5.12%) Peregrine
9 22 (4.51%) Apple
10 20 (4.10%) IBM
11 15 (3.07%) SAP
11 15 (3.07%) VMware
12 12 (2.46%) Huawei
13 10 (2.05%) Citrix
13 10 (2.05%) Concur
14 8 (1.64%) Nimsoft
15 7 (1.43%) NetApp
16 6 (1.23%) Brocade
16 6 (1.23%) EMC
16 6 (1.23%) Sybase