Period
to 21 January 2018

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 450 389 325
Rank change year-on-year -61 -64 -26
Contract jobs citing Remedy 484 559 793
As % of all contract IT jobs advertised in the UK 0.49% 0.58% 0.73%
As % of the Vendors category 1.17% 1.29% 1.71%
Number of daily rates quoted 250 273 347
UK median daily rate £375 £353 £365
Median daily rate % change year-on-year +6.38% -3.42% +8.55%
10th Percentile £132 £125 £118
90th Percentile £525 £524 £506
UK excluding London median daily rate £366 £363 £325
% change year-on-year +1.03% +11.54% +3.17%
Number of hourly rates quoted 51 48 77
UK median hourly rate £13.00 £12.75 £15.86
Median hourly rate % change year-on-year +1.96% -19.61% +22.00%
10th Percentile £9.00 £9.00 £8.58
90th Percentile £18.70 £19.60 £23.75
UK excluding London median hourly rate £11.50 £12.00 £15.86
% change year-on-year -4.21% -24.34% +42.24%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 41,512 43,374 46,400
As % of all contract IT jobs advertised in the UK 42.04% 45.16% 42.97%
Number of daily rates quoted 26,214 26,564 27,417
UK median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25% -
10th Percentile £231 £240 £225
90th Percentile £625 £588 £575
UK excluding London median daily rate £400 £395 £380
% change year-on-year +1.27% +3.95% +4.11%
Number of hourly rates quoted 1,358 1,645 1,936
UK median hourly rate £17.43 £17.00 £18.00
Median hourly rate % change year-on-year +2.53% -5.56% +9.09%
10th Percentile £10.50 £10.25 £10.25
90th Percentile £45.00 £46.00 £45.75
UK excluding London median hourly rate £16.50 £16.50 £17.50
% change year-on-year - -5.71% +6.06%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 21 January 2018.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 21 January 2018.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -52 453 £375 +7.14% 63
UK excluding London -18 298 £366 +1.03% 45
London -49 178 £400 +14.29% 22
South East -50 158 £372 +6.29% 9
Midlands -8 41 £360 -8.28% 8
East of England +2 34 £375 +15.38% 5
West Midlands +10 26 £400 -5.88% 4
South West +13 24 £310 -16.22% 6
North of England +27 18 £375 -6.25% 13
Wales +26 16 £145 -67.78% 2
East Midlands -8 15 £176 -40.70% 4
Scotland -14 7 £413 +10.00% 1
North East +40 6 £450 +5.88% 3
Yorkshire +9 6 £250 -37.50% 3
North West +1 6 £375 +15.38% 7

For the 6 months to 21 January 2018, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy.

1 148 (30.58%) Windows
2 136 (28.10%) Remedy ITSM
3 133 (27.48%) ITIL
4 103 (21.28%) BMC
5 101 (20.87%) Microsoft
6 89 (18.39%) Active Directory
7 88 (18.18%) Security Cleared
8 87 (17.98%) Service Management
9 76 (15.70%) ITSM
10 75 (15.50%) SC Cleared
11 62 (12.81%) Unix
12 60 (12.40%) Microsoft Office
13 59 (12.19%) SQL
13 59 (12.19%) Telecoms
14 58 (11.98%) Incident Management
15 56 (11.57%) Cisco
16 54 (11.16%) SLA
17 49 (10.12%) Finance
17 49 (10.12%) ServiceNow
18 47 (9.71%) Change Management
19 43 (8.88%) Analytical Skills
20 41 (8.47%) Data Centre
20 41 (8.47%) HP
21 40 (8.26%) WAN
22 39 (8.06%) LAN
23 38 (7.85%) Microsoft Excel
24 36 (7.44%) VMware
25 35 (7.23%) Windows 7
26 31 (6.40%) Linux
26 31 (6.40%) Oracle

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (4.96%) SharePoint
2 15 (3.10%) SAS
3 12 (2.48%) Confluence
4 10 (2.07%) MS Exchange
5 9 (1.86%) Skype for Business
6 8 (1.65%) Blackberry Enterprise Server
6 8 (1.65%) Exchange Server 2013
7 7 (1.45%) IIS
8 5 (1.03%) CMS
8 5 (1.03%) Exchange Server 2007
9 4 (0.83%) Exchange Server 2010
9 4 (0.83%) IBM Notes
9 4 (0.83%) WebLogic
10 3 (0.62%) JBoss
11 2 (0.41%) Exchange Server 2003
11 2 (0.41%) WebSphere
12 1 (0.21%) Apache
12 1 (0.21%) IBM HTTP Server
12 1 (0.21%) Oracle HTTP Server
12 1 (0.21%) WebSphere Application Server
Applications
1 60 (12.40%) Microsoft Office
2 38 (7.85%) Microsoft Excel
3 30 (6.20%) Microsoft PowerPoint
4 14 (2.89%) Microsoft Project
5 13 (2.69%) MS Visio
6 4 (0.83%) Maya
7 3 (0.62%) Acrobat
7 3 (0.62%) Spreadsheet
8 1 (0.21%) Windchill
Business Applications
1 136 (28.10%) Remedy ITSM
2 8 (1.65%) assyst
3 4 (0.83%) Remedy AR System
4 1 (0.21%) Dynamics CRM
4 1 (0.21%) Dynamics NAV
4 1 (0.21%) Maximo
Cloud Services
1 21 (4.34%) Microsoft Azure
1 21 (4.34%) Office 365
2 9 (1.86%) Amazon AWS
3 8 (1.65%) Azure Active Directory
4 6 (1.24%) IaaS
4 6 (1.24%) Trello
5 5 (1.03%) PaaS
5 5 (1.03%) SaaS
6 3 (0.62%) Amazon EC2
6 3 (0.62%) Amazon ELB
6 3 (0.62%) Amazon S3
7 2 (0.41%) OneDrive
7 2 (0.41%) OpenShift
8 1 (0.21%) Cloud Computing
8 1 (0.21%) Mimecast
Communications & Networking
1 40 (8.26%) WAN
2 39 (8.06%) LAN
3 22 (4.55%) Firewall
4 16 (3.31%) TCP/IP
5 15 (3.10%) Internet
6 14 (2.89%) Network Security
7 12 (2.48%) Wi-Fi
8 11 (2.27%) SAN
9 10 (2.07%) MPLS
10 9 (1.86%) DHCP
10 9 (1.86%) DNS
10 9 (1.86%) VPN
11 8 (1.65%) Radio Access Network
12 7 (1.45%) BGP
12 7 (1.45%) Ethernet
12 7 (1.45%) Gigabit Ethernet
12 7 (1.45%) Wireless
13 5 (1.03%) Cisco IOS
13 5 (1.03%) IPsec
13 5 (1.03%) TETRA
Database & Business Intelligence
1 17 (3.51%) SQL Server
2 9 (1.86%) DB2
3 8 (1.65%) TimesTen
4 6 (1.24%) NoSQL
4 6 (1.24%) PostgreSQL
5 5 (1.03%) MySQL
5 5 (1.03%) Oracle BI EE
5 5 (1.03%) Oracle Database
6 4 (0.83%) Data Warehouse
6 4 (0.83%) GIS
6 4 (0.83%) Oracle Database 11g
6 4 (0.83%) SQL Server 2014
6 4 (0.83%) SQL Server Integration Services
7 3 (0.62%) Amazon RDS
7 3 (0.62%) Oracle Database 12c
7 3 (0.62%) SQL Server 2008
7 3 (0.62%) SQL Server 2012
7 3 (0.62%) SQL Server 2016
7 3 (0.62%) SQL Server Reporting Services
8 2 (0.41%) Oracle Reports
Development Applications
1 20 (4.13%) JIRA
2 9 (1.86%) Git (software)
3 5 (1.03%) Team Foundation Server
4 4 (0.83%) Maven
5 3 (0.62%) Jenkins
6 2 (0.41%) Artifactory
6 2 (0.41%) HP UFT
6 2 (0.41%) LoadRunner
6 2 (0.41%) Zephyr
7 1 (0.21%) Introscope
7 1 (0.21%) Rational DOORS
7 1 (0.21%) Rational Rhapsody
General
1 59 (12.19%) Telecoms
2 49 (10.12%) Finance
3 26 (5.37%) Banking
4 10 (2.07%) Investment Banking
4 10 (2.07%) Retail
5 6 (1.24%) Billing
6 5 (1.03%) Back Office
6 5 (1.03%) Manufacturing
7 4 (0.83%) Financial Institution
7 4 (0.83%) Pharmaceutical
8 3 (0.62%) Law
9 2 (0.41%) Aerospace
9 2 (0.41%) Corporate Banking
9 2 (0.41%) Electronics
9 2 (0.41%) Finnish Language
9 2 (0.41%) French Language
9 2 (0.41%) Legal
9 2 (0.41%) Military
9 2 (0.41%) Norwegian Language
9 2 (0.41%) Swedish Language
Job Titles
1 133 (27.48%) Analyst
2 39 (8.06%) Architect
2 39 (8.06%) Service Analyst
3 35 (7.23%) Support Analyst
3 35 (7.23%) Support Engineer
4 33 (6.82%) Service Desk Analyst
5 28 (5.79%) Administrator
6 25 (5.17%) Desktop Support
7 21 (4.34%) IT Analyst
8 19 (3.93%) Project Manager
9 17 (3.51%) Developer
9 17 (3.51%) Network Engineer
10 16 (3.31%) Infrastructure Engineer
11 15 (3.10%) Operations Analyst
12 14 (2.89%) Business Analyst
12 14 (2.89%) Remedy Analyst
13 13 (2.69%) 2nd Line Support
13 13 (2.69%) IT Support
13 13 (2.69%) SAS Analyst
13 13 (2.69%) Security Analyst
Libraries, Frameworks & Software Standards
1 11 (2.27%) HTML
2 9 (1.86%) LDAP
2 9 (1.86%) Web Services
3 8 (1.65%) .NET
3 8 (1.65%) WAP
4 7 (1.45%) Spring
5 5 (1.03%) CGI
5 5 (1.03%) ODBC
5 5 (1.03%) REST
6 4 (0.83%) .NET Framework
7 3 (0.62%) J2EE
7 3 (0.62%) JMS
7 3 (0.62%) WCF
8 2 (0.41%) ASP.NET
8 2 (0.41%) JSP
8 2 (0.41%) Middleware
8 2 (0.41%) MSMQ
8 2 (0.41%) Servlets
8 2 (0.41%) SOAP
8 2 (0.41%) XML
Miscellaneous
1 43 (8.88%) Analytical Skills
2 41 (8.47%) Data Centre
3 26 (5.37%) CMDB
4 23 (4.75%) Management Information System
5 14 (2.89%) Blackberry
6 13 (2.69%) Replication
7 11 (2.27%) iPhone
8 9 (1.86%) CCTV
9 8 (1.65%) Virtual Team
10 6 (1.24%) Clustering
10 6 (1.24%) FMCG
10 6 (1.24%) Greenfield Project
10 6 (1.24%) Video Conferencing
11 5 (1.03%) Fixed Income
11 5 (1.03%) Foreign Exchange (FX)
11 5 (1.03%) Smart Meter
12 4 (0.83%) AS400
12 4 (0.83%) Enterprise Storage
12 4 (0.83%) iPad
12 4 (0.83%) User Experience
Operating Systems
1 148 (30.58%) Windows
2 62 (12.81%) Unix
3 35 (7.23%) Windows 7
4 31 (6.40%) Linux
5 24 (4.96%) Windows Server
6 15 (3.10%) Windows Server 2008
7 13 (2.69%) Windows Server 2012
8 12 (2.48%) Windows XP
9 11 (2.27%) Windows 10
10 8 (1.65%) Windows Vista
11 6 (1.24%) Apple iOS
11 6 (1.24%) Red Hat Enterprise Linux
12 5 (1.03%) Android
12 5 (1.03%) Solaris
12 5 (1.03%) Windows Server 2003
13 3 (0.62%) Mac OS X
13 3 (0.62%) VMS
13 3 (0.62%) Windows 2000
14 2 (0.41%) Windows 8
15 1 (0.21%) Data ONTAP
Processes & Methodologies
1 133 (27.48%) ITIL
2 87 (17.98%) Service Management
3 76 (15.70%) ITSM
4 58 (11.98%) Incident Management
5 47 (9.71%) Change Management
6 31 (6.40%) ITIL V3
7 30 (6.20%) Stakeholder Management
8 27 (5.58%) Problem Management
9 26 (5.37%) Migration
10 24 (4.96%) Validation
11 21 (4.34%) Project Management
12 20 (4.13%) Continuous Improvement
13 19 (3.93%) PRINCE2
14 18 (3.72%) Agile Software Development
15 17 (3.51%) Workflow
16 16 (3.31%) Network Monitoring
16 16 (3.31%) Proactive Monitoring
16 16 (3.31%) Time Management
17 15 (3.10%) Configuration Management
17 15 (3.10%) Vulnerability Assessment
Programming Languages
1 59 (12.19%) SQL
2 26 (5.37%) PowerShell
3 20 (4.13%) Perl
4 16 (3.31%) Java
5 15 (3.10%) Bash Shell
6 14 (2.89%) Python
7 12 (2.48%) Korn
7 12 (2.48%) Shell Script
8 11 (2.27%) JavaScript
9 8 (1.65%) AWK
9 8 (1.65%) sed
10 6 (1.24%) C
10 6 (1.24%) PHP
10 6 (1.24%) Ruby
11 3 (0.62%) PL/SQL
12 2 (0.41%) C#
12 2 (0.41%) VBScript
Qualifications
1 88 (18.18%) Security Cleared
2 75 (15.50%) SC Cleared
3 19 (3.93%) Cisco Certification
4 18 (3.72%) ITIL Certification
5 16 (3.31%) CCNP
5 16 (3.31%) Degree
6 11 (2.27%) DV Cleared
7 8 (1.65%) Microsoft Certification
8 7 (1.45%) CCNA
8 7 (1.45%) MCP
8 7 (1.45%) MCSE
9 4 (0.83%) CCIE
9 4 (0.83%) PMI Certification
9 4 (0.83%) PMP
9 4 (0.83%) PRINCE2 Practitioner
10 3 (0.62%) CISM
10 3 (0.62%) CISMP
10 3 (0.62%) CISSP
11 2 (0.41%) CCA
11 2 (0.41%) Citrix Certification
Quality Assurance & Compliance
1 54 (11.16%) SLA
2 8 (1.65%) QA
3 7 (1.45%) PMO
4 3 (0.62%) ISO/IEC 27001
5 2 (0.41%) Sarbanes-Oxley
6 1 (0.21%) Data Quality
6 1 (0.21%) GDPR
6 1 (0.21%) ISO/IEC 20000
System Software
1 89 (18.39%) Active Directory
2 25 (5.17%) VMware Infrastructure
3 15 (3.10%) Hyper-V
4 7 (1.45%) Firmware
4 7 (1.45%) Microsoft App-V
4 7 (1.45%) Virtual Machines
5 6 (1.24%) XenApp
6 3 (0.62%) Virtual Servers
6 3 (0.62%) VMware ESXi
7 2 (0.41%) Citrix Presentation Server
7 2 (0.41%) Docker
7 2 (0.41%) Gluster
7 2 (0.41%) Microsoft Virtual Server
7 2 (0.41%) Oracle RAC
7 2 (0.41%) Terminal Services
8 1 (0.21%) vSphere
Systems Management
1 24 (4.96%) SCCM
2 17 (3.51%) Ansible
2 17 (3.51%) SCOM
3 14 (2.89%) Netcool
4 11 (2.27%) SCVMM
4 11 (2.27%) WSUS
5 8 (1.65%) Microsoft Intune
6 6 (1.24%) MOM
6 6 (1.24%) NetBackup
7 4 (0.83%) ServiceCenter
8 3 (0.62%) Cisco Prime
8 3 (0.62%) HP Quality Center
8 3 (0.62%) SCOrch
8 3 (0.62%) Tivoli
9 2 (0.41%) AirWatch
9 2 (0.41%) Failover Clustering
9 2 (0.41%) Kubernetes
9 2 (0.41%) Microsoft Clustering
9 2 (0.41%) Oracle Enterprise Manager
9 2 (0.41%) RSA Archer
Vendors
1 103 (21.28%) BMC
2 101 (20.87%) Microsoft
3 56 (11.57%) Cisco
4 49 (10.12%) ServiceNow
5 41 (8.47%) HP
6 36 (7.44%) VMware
7 31 (6.40%) Oracle
8 22 (4.55%) Citrix
9 20 (4.13%) IBM
10 19 (3.93%) SolarWinds
11 17 (3.51%) Qualys
12 14 (2.89%) NetApp
13 13 (2.69%) CA
13 13 (2.69%) Capita
14 8 (1.65%) Apple
14 8 (1.65%) Comptel
14 8 (1.65%) Nimsoft
15 7 (1.45%) 3Com
15 7 (1.45%) Atlassian
15 7 (1.45%) Extreme Networks