Period
to 16 July 2020

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 16 July 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
16 Jul 2020
Same period 2019 Same period 2018
Rank 348 461 445
Rank change year-on-year +113 -16 -16
Contract jobs citing Remedy 231 440 536
As % of all contract jobs advertised in the UK 0.59% 0.47% 0.52%
As % of the Vendors category 1.35% 1.11% 1.24%
Number of daily rates quoted 106 274 245
Median daily rate £405 £375 £380
Median daily rate % change year-on-year +8.00% -1.32% +13.43%
10th Percentile £178 £122 £150
90th Percentile £600 £575 £518
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.67% - +7.14%
Number of hourly rates quoted 33 32 96
Median hourly rate £18.00 £13.50 £13.00
Median hourly rate % change year-on-year +33.33% +3.85% -13.33%
10th Percentile £9.52 £9.00 £9.00
90th Percentile £35.00 £23.75 £29.38
UK excluding London median hourly rate £14.00 £17.50 £12.42
% change year-on-year -20.00% +40.90% -17.20%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 17,089 39,504 43,172
As % of all contract IT jobs advertised in the UK 43.35% 42.52% 41.61%
Number of daily rates quoted 10,181 24,573 26,667
Median daily rate £463 £454 £450
Median daily rate % change year-on-year +1.87% +0.89% +5.88%
10th Percentile £250 £256 £250
90th Percentile £675 £638 £625
UK excluding London median daily rate £440 £425 £415
% change year-on-year +3.53% +2.41% +3.75%
Number of hourly rates quoted 708 1,410 1,594
Median hourly rate £21.50 £19.03 £17.50
Median hourly rate % change year-on-year +12.98% +8.74% +2.94%
10th Percentile £12.42 £11.17 £11.00
90th Percentile £48.98 £50.00 £47.29
Median hourly rate £19.50 £17.50 £16.50
% change year-on-year +11.43% +6.06% +0.89%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Remedy.

Daily rate trend for Remedy in the UK

Remedy
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy over the 6 months to 16 July 2020.

Daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Remedy.

Hourly rate trend for Remedy in the UK

Remedy
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy over the 6 months to 16 July 2020.

Hourly rate histogram for Remedy in the UK

Remedy
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 16 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +110 219 £405 +8.00% 17
UK excluding London +81 165 £400 +6.67% 14
South East +77 90 £395 -1.25%
London +179 59 £433 +3.10% 3
North of England +93 23 £325 -18.75% 10
Yorkshire +67 18 £478 +19.38% 4
Midlands +39 18 £210 -28.81% 1
West Midlands +56 16 £210 -6.67% 1
Work from Home +4 15 £450 -2.91%
South West +68 14 £500 +1.27% 3
East of England +48 14 £383 -4.38%
Scotland +57 4 £400 +10.34%
North West +55 3 £250 -39.39% 5
Wales +39 2 - -
East Midlands +14 2 - -
North East +35 1 - - 1

For the 6 months to 16 July 2020, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 98 (42.42%) Remedy ITSM
2 74 (32.03%) Security Cleared
3 65 (28.14%) SC Cleared
4 63 (27.27%) ITIL
5 59 (25.54%) Windows
5 59 (25.54%) Microsoft
6 58 (25.11%) BMC
7 57 (24.68%) Service Management
8 49 (21.21%) ITSM
9 48 (20.78%) Problem-Solving
10 41 (17.75%) ServiceNow
11 38 (16.45%) Active Directory
12 37 (16.02%) Microsoft Office
13 35 (15.15%) SQL
14 30 (12.99%) Web Services
15 29 (12.55%) Microsoft Excel
15 29 (12.55%) SLA
15 29 (12.55%) Analytical Skills
16 28 (12.12%) Telecoms
17 27 (11.69%) Java
18 26 (11.26%) Oracle
19 25 (10.82%) Change Management
20 24 (10.39%) Project Management
21 23 (9.96%) Finance
21 23 (9.96%) SOAP
21 23 (9.96%) Unix
21 23 (9.96%) IBM
21 23 (9.96%) HP
21 23 (9.96%) Netcool
22 22 (9.52%) Shell Script

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (8.66%) MS Exchange
2 13 (5.63%) WebLogic
3 10 (4.33%) Exchange Server 2010
4 7 (3.03%) Exchange Server 2003
4 7 (3.03%) Exchange Server 2007
4 7 (3.03%) SharePoint
5 4 (1.73%) Skype for Business
5 4 (1.73%) WebSphere
6 3 (1.30%) IIS
7 2 (0.87%) Apache Spark
7 2 (0.87%) CMS
7 2 (0.87%) Confluence
7 2 (0.87%) Exchange Server 2013
7 2 (0.87%) Oracle SOA Suite
8 1 (0.43%) Apache
8 1 (0.43%) Apache Qpid
8 1 (0.43%) BizTalk Server
8 1 (0.43%) LiveLink
8 1 (0.43%) Tomcat
Applications
1 37 (16.02%) Microsoft Office
2 29 (12.55%) Microsoft Excel
3 16 (6.93%) Microsoft PowerPoint
4 14 (6.06%) Microsoft Project
5 12 (5.19%) MS Visio
6 6 (2.60%) Acrobat
7 5 (2.16%) RoboHelp
8 4 (1.73%) Spreadsheet
9 1 (0.43%) Photoshop
Business Applications
1 98 (42.42%) Remedy ITSM
2 6 (2.60%) Remedy AR System
3 2 (0.87%) Eikon
4 1 (0.43%) assyst
4 1 (0.43%) iTrent
4 1 (0.43%) Maximo
4 1 (0.43%) Salesforce.com CRM
4 1 (0.43%) SAP SD
4 1 (0.43%) Visualfiles
Cloud Services
1 11 (4.76%) Office 365
2 6 (2.60%) Azure
3 5 (2.16%) Power Platform
4 3 (1.30%) AWS
4 3 (1.30%) GitHub
5 2 (0.87%) Veeva
6 1 (0.43%) GCP
6 1 (0.43%) OneDrive
6 1 (0.43%) Trello
Communications & Networking
1 15 (6.49%) SNMP
2 9 (3.90%) Internet
3 8 (3.46%) FTP
3 8 (3.46%) Remote Desktop
3 8 (3.46%) VPN
4 7 (3.03%) Firewall
4 7 (3.03%) WebEx
5 6 (2.60%) DNS
5 6 (2.60%) LAN
5 6 (2.60%) LTE
5 6 (2.60%) VoLTE
5 6 (2.60%) Wi-Fi
6 5 (2.16%) Network Security
6 5 (2.16%) WAN
7 4 (1.73%) Skype
8 3 (1.30%) DHCP
8 3 (1.30%) Radio Access Network
8 3 (1.30%) SAN
8 3 (1.30%) TCP/IP
9 2 (0.87%) NetScaler
Database & Business Intelligence
1 17 (7.36%) Oracle Database
1 17 (7.36%) SQL Server
2 8 (3.46%) SQL Server 2005
3 5 (2.16%) Power BI
4 4 (1.73%) Adabas
4 4 (1.73%) BusinessObjects
4 4 (1.73%) QlikView
5 3 (1.30%) SQL Server 2016
6 2 (0.87%) Data Warehouse
6 2 (0.87%) Hadoop
6 2 (0.87%) SQL Server Integration Services
7 1 (0.43%) Big Data
7 1 (0.43%) Crystal Reports
7 1 (0.43%) Data Lake
7 1 (0.43%) DB2
7 1 (0.43%) MS Access
7 1 (0.43%) MySQL
7 1 (0.43%) Oracle Reports
7 1 (0.43%) PowerCenter
7 1 (0.43%) SAP BW
Development Applications
1 11 (4.76%) Eclipse
2 7 (3.03%) WebLogic Workshop
3 6 (2.60%) JIRA
3 6 (2.60%) Toad
4 5 (2.16%) ClearCase
4 5 (2.16%) Rational Rose
5 4 (1.73%) ClearQuest
6 3 (1.30%) Subversion
7 2 (0.87%) Redmine
7 2 (0.87%) Team Foundation Server
8 1 (0.43%) AppScan
8 1 (0.43%) Git (software)
8 1 (0.43%) Jenkins
8 1 (0.43%) Maven
8 1 (0.43%) Oracle Forms
8 1 (0.43%) Selenium
General
1 28 (12.12%) Telecoms
2 23 (9.96%) Finance
3 15 (6.49%) Public Sector
4 12 (5.19%) Banking
5 10 (4.33%) Police
6 6 (2.60%) Corporate Banking
6 6 (2.60%) Manufacturing
6 6 (2.60%) Marketing
7 5 (2.16%) Aerospace
8 4 (1.73%) Electronics
8 4 (1.73%) Law
8 4 (1.73%) Retail
9 2 (0.87%) Dutch Language
9 2 (0.87%) Front Office
9 2 (0.87%) Pharmaceutical
10 1 (0.43%) Back Office
10 1 (0.43%) Financial Institution
10 1 (0.43%) Italian Language
Job Titles
1 54 (23.38%) Analyst
2 23 (9.96%) Developer
3 19 (8.23%) Architect
4 18 (7.79%) Administrator
5 16 (6.93%) Designer
6 15 (6.49%) Consultant
7 13 (5.63%) Project Manager
8 11 (4.76%) Desktop Support
8 11 (4.76%) Remedy Developer
8 11 (4.76%) Solutions Architect
9 10 (4.33%) DBA
9 10 (4.33%) Solutions Designer
10 9 (3.90%) Service Analyst
11 7 (3.03%) Data Analyst
11 7 (3.03%) Data Centre Engineer
11 7 (3.03%) Service Desk Analyst
11 7 (3.03%) Support Analyst
11 7 (3.03%) Support Engineer
11 7 (3.03%) Systems Administrator
12 6 (2.60%) Remedy Consultant
Libraries, Frameworks & Software Standards
1 30 (12.99%) Web Services
2 23 (9.96%) SOAP
3 16 (6.93%) REST
4 15 (6.49%) J2EE
5 11 (4.76%) Java EE
5 11 (4.76%) Struts
6 9 (3.90%) .NET
6 9 (3.90%) XML
7 7 (3.03%) JAX-RS
8 6 (2.60%) JSON
9 3 (1.30%) ASP.NET
9 3 (1.30%) HTML
9 3 (1.30%) Middleware
9 3 (1.30%) Node.js
10 2 (0.87%) AngularJS
10 2 (0.87%) CSS
10 2 (0.87%) D3.js
10 2 (0.87%) Highcharts JS
10 2 (0.87%) LINQ
11 1 (0.43%) jQuery
Miscellaneous
1 29 (12.55%) Analytical Skills
2 20 (8.66%) CMDB
2 20 (8.66%) Management Information System
3 10 (4.33%) Data Centre
4 9 (3.90%) Self-Motivation
5 8 (3.46%) Blackberry
6 6 (2.60%) PDA
7 5 (2.16%) Mainframe
8 4 (1.73%) Replication
9 3 (1.30%) Driving Licence
10 2 (0.87%) AS400
10 2 (0.87%) Enterprise Storage
10 2 (0.87%) Foreign Exchange (FX)
10 2 (0.87%) Greenfield Project
10 2 (0.87%) iSeries
10 2 (0.87%) Public Cloud
10 2 (0.87%) Tandem
10 2 (0.87%) Taxonomies
11 1 (0.43%) Derivative
11 1 (0.43%) Equity Derivative
Operating Systems
1 59 (25.54%) Windows
2 23 (9.96%) Unix
3 21 (9.09%) Windows Server 2003
4 18 (7.79%) Linux
4 18 (7.79%) Windows 7
4 18 (7.79%) Windows Server
5 15 (6.49%) Windows Server 2008
6 13 (5.63%) Windows 10
7 11 (4.76%) Windows Vista
8 9 (3.90%) CentOS
9 7 (3.03%) Mac OS X
9 7 (3.03%) Windows 2000
9 7 (3.03%) Windows Server 2012
9 7 (3.03%) Windows XP
10 6 (2.60%) AIX
10 6 (2.60%) Red Hat Enterprise Linux
11 5 (2.16%) Apple iOS
11 5 (2.16%) Solaris
12 4 (1.73%) Windows 8
13 3 (1.30%) Windows Server 2016
Processes & Methodologies
1 63 (27.27%) ITIL
2 57 (24.68%) Service Management
3 49 (21.21%) ITSM
4 48 (20.78%) Problem-Solving
5 25 (10.82%) Change Management
6 24 (10.39%) Project Management
7 20 (8.66%) Incident Management
8 17 (7.36%) Migration
9 15 (6.49%) PRINCE2
9 15 (6.49%) Validation
10 14 (6.06%) ITIL V3
11 13 (5.63%) Agile Software Development
11 13 (5.63%) Integration Testing
11 13 (5.63%) Problem Management
12 12 (5.19%) DevOps
13 11 (4.76%) Network Management
13 11 (4.76%) Workshop Facilitation
14 10 (4.33%) Root Cause Analysis
14 10 (4.33%) Web Development
15 9 (3.90%) Unit Testing
Programming Languages
1 35 (15.15%) SQL
2 27 (11.69%) Java
3 22 (9.52%) Shell Script
4 17 (7.36%) Perl
5 15 (6.49%) JavaScript
6 13 (5.63%) Python
7 9 (3.90%) PHP
8 7 (3.03%) PL/SQL
9 6 (2.60%) PowerShell
10 5 (2.16%) C
10 5 (2.16%) C#
11 4 (1.73%) C++
11 4 (1.73%) JCL
11 4 (1.73%) Natural
11 4 (1.73%) VB
11 4 (1.73%) VBScript
12 2 (0.87%) Bash Shell
12 2 (0.87%) T-SQL
12 2 (0.87%) VBA
13 1 (0.43%) XPath
Qualifications
1 74 (32.03%) Security Cleared
2 65 (28.14%) SC Cleared
3 10 (4.33%) DV Cleared
4 9 (3.90%) Degree
5 8 (3.46%) Network+ Certification
6 6 (2.60%) CCNA
6 6 (2.60%) Cisco Certification
6 6 (2.60%) Microsoft Certification
7 5 (2.16%) A+ Certification
7 5 (2.16%) ITIL Certification
7 5 (2.16%) MCSA
8 4 (1.73%) CCENT
9 3 (1.30%) CompTIA Security+
9 3 (1.30%) Computer Science Degree
9 3 (1.30%) MCSE
9 3 (1.30%) VMware Certified Professional (VCP)
10 2 (0.87%) BPSS Clearance
10 2 (0.87%) HNC
10 2 (0.87%) Master's Degree
10 2 (0.87%) MCP
Quality Assurance & Compliance
1 29 (12.55%) SLA
2 7 (3.03%) QA
3 5 (2.16%) Data Quality
4 4 (1.73%) JSP 440
4 4 (1.73%) NIST
5 2 (0.87%) GDPR
6 1 (0.43%) Disclosure Scotland
6 1 (0.43%) PMO
6 1 (0.43%) Sarbanes-Oxley
System Software
1 38 (16.45%) Active Directory
2 6 (2.60%) VMware Infrastructure
3 5 (2.16%) Hyper-V
3 5 (2.16%) VMware NSX
4 3 (1.30%) Docker
4 3 (1.30%) UAG
5 2 (0.87%) Citrix Hypervisor
5 2 (0.87%) VMware ESXi
5 2 (0.87%) XenApp
5 2 (0.87%) XenDesktop
6 1 (0.43%) Firmware
6 1 (0.43%) KVM
6 1 (0.43%) Oracle RAC
6 1 (0.43%) vSphere
Systems Management
1 23 (9.96%) Netcool
2 17 (7.36%) Netcool/OMNIbus
3 16 (6.93%) SCCM
4 15 (6.49%) Amdocs OSS
5 7 (3.03%) ServiceCenter
5 7 (3.03%) Systems Management Server (SMS)
6 4 (1.73%) BladeLogic
6 4 (1.73%) OpenView Configuration Management
6 4 (1.73%) Tivoli
6 4 (1.73%) vCenter Server
6 4 (1.73%) WSUS
7 3 (1.30%) Ansible
7 3 (1.30%) Microsoft Intune
8 2 (0.87%) AirWatch
8 2 (0.87%) Kubernetes
8 2 (0.87%) QRadar
8 2 (0.87%) WhatsUp Gold
9 1 (0.43%) MaaS360
9 1 (0.43%) Packer
9 1 (0.43%) Terraform
Vendors
1 59 (25.54%) Microsoft
2 58 (25.11%) BMC
3 41 (17.75%) ServiceNow
4 26 (11.26%) Oracle
5 23 (9.96%) HP
5 23 (9.96%) IBM
6 17 (7.36%) Siebel
6 17 (7.36%) xMatters
7 15 (6.49%) Cramer
8 12 (5.19%) VMware
9 11 (4.76%) SAP
10 10 (4.33%) Cisco
11 8 (3.46%) Citrix
12 7 (3.03%) Adobe
12 7 (3.03%) Bomgar
12 7 (3.03%) Palo Alto
12 7 (3.03%) Peregrine
12 7 (3.03%) Splunk
13 6 (2.60%) Huawei
13 6 (2.60%) Nokia