Period
to 18 January 2019

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 415 454 418
Rank change year-on-year +39 -36 -85
Contract jobs citing Remedy 554 496 558
As % of all contract IT jobs advertised in the UK 0.56% 0.49% 0.57%
As % of the Vendors category 1.32% 1.18% 1.27%
Number of daily rates quoted 255 259 274
UK median daily rate £360 £375 £350
Median daily rate % change year-on-year -4.00% +7.14% -3.78%
10th Percentile £120 £132 £125
90th Percentile £483 £525 £525
UK excluding London median daily rate £348 £361 £364
% change year-on-year -3.61% -0.89% +11.92%
Number of hourly rates quoted 118 51 49
UK median hourly rate £13.00 £13.00 £12.50
Median hourly rate % change year-on-year - +4.00% -21.19%
10th Percentile £9.00 £9.00 £9.00
90th Percentile £22.75 £18.70 £19.40
UK excluding London median hourly rate £11.31 £11.64 £12.00
% change year-on-year -2.86% -3.00% -24.34%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 42,018 42,139 43,948
As % of all contract IT jobs advertised in the UK 42.24% 42.01% 45.23%
Number of daily rates quoted 26,038 26,579 26,916
UK median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.86% +2.94% +6.25%
10th Percentile £257 £232 £240
90th Percentile £638 £625 £588
UK excluding London median daily rate £425 £400 £400
% change year-on-year +6.25% - +5.26%
Number of hourly rates quoted 1,549 1,369 1,673
UK median hourly rate £17.50 £17.43 £17.00
Median hourly rate % change year-on-year +0.40% +2.53% -5.56%
10th Percentile £10.75 £10.50 £10.25
90th Percentile £48.08 £45.00 £46.00
UK excluding London median hourly rate £16.75 £16.50 £16.50
% change year-on-year +1.52% - -5.71%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 18 January 2019.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 18 January 2019.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 528 £365 -2.67% 53
UK excluding London +30 384 £348 -3.61% 44
South East +25 195 £372 +3.05% 13
London -10 156 £370 -7.50% 12
Midlands +18 69 £225 -37.50% 13
North of England +28 66 £365 -2.67% 7
North West +40 52 £365 -2.67% 4
East Midlands +32 45 £133 -24.89% 3
East of England -4 26 £250 -33.33% 4
West Midlands -14 24 £231 -42.19% 10
South West -41 15 £325 +4.84% 4
Wales -18 12 £350 +141.38%
Yorkshire -14 10 £375 +50.00% 2
North East -9 4 £394 -12.50% 1
Scotland -16 2 £213 -48.33% 1

For the 6 months to 18 January 2019, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 160 (28.88%) Windows
2 153 (27.62%) Remedy ITSM
3 139 (25.09%) ITIL
4 132 (23.83%) Microsoft
5 112 (20.22%) BMC
6 97 (17.51%) Active Directory
7 91 (16.43%) Microsoft Office
8 87 (15.70%) Microsoft Excel
9 85 (15.34%) Service Management
10 81 (14.62%) Security Cleared
11 73 (13.18%) ServiceNow
12 66 (11.91%) Telecoms
13 65 (11.73%) Problem-Solving
14 63 (11.37%) ITSM
14 63 (11.37%) SLA
15 61 (11.01%) Linux
15 61 (11.01%) SC Cleared
16 60 (10.83%) Incident Management
17 54 (9.75%) Unix
18 52 (9.39%) Degree
18 52 (9.39%) SCCM
19 48 (8.66%) Analytical Skills
20 47 (8.48%) Finance
21 42 (7.58%) VMware
21 42 (7.58%) Microsoft PowerPoint
22 40 (7.22%) Banking
22 40 (7.22%) Agile Software Development
22 40 (7.22%) Cisco
23 39 (7.04%) Project Management
24 36 (6.50%) PowerShell

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (4.51%) SharePoint
2 10 (1.81%) MS Exchange
3 9 (1.62%) WebSphere
4 8 (1.44%) IIS
5 7 (1.26%) Apache
5 7 (1.26%) Skype for Business
5 7 (1.26%) WebSphere Application Server
6 6 (1.08%) Confluence
7 4 (0.72%) CMS
7 4 (0.72%) JBoss
7 4 (0.72%) OpenStack
7 4 (0.72%) Oracle SOA Suite
8 3 (0.54%) Blackberry Enterprise Server
8 3 (0.54%) Exchange Server 2010
9 2 (0.36%) Apache ServiceMix
9 2 (0.36%) Drupal
9 2 (0.36%) Exchange Server 2003
9 2 (0.36%) IBM HTTP Server
9 2 (0.36%) SAS
9 2 (0.36%) SharePoint Server
Applications
1 91 (16.43%) Microsoft Office
2 87 (15.70%) Microsoft Excel
3 42 (7.58%) Microsoft PowerPoint
4 8 (1.44%) MS Visio
5 7 (1.26%) Spreadsheet
6 6 (1.08%) Maya
7 4 (0.72%) Microsoft Project
8 3 (0.54%) Siemens NX
9 2 (0.36%) Shockwave
Business Applications
1 153 (27.62%) Remedy ITSM
2 5 (0.90%) Remedy AR System
2 5 (0.90%) Teamcenter
3 4 (0.72%) assyst
3 4 (0.72%) SAP ERP
4 2 (0.36%) Dynamics CRM
5 1 (0.18%) Eikon
5 1 (0.18%) Oracle EBS
5 1 (0.18%) Oracle iProcurement
5 1 (0.18%) Sentinel
5 1 (0.18%) Unica
5 1 (0.18%) Unit4 Business World
Cloud Services
1 20 (3.61%) Office 365
2 17 (3.07%) PaaS
3 11 (1.99%) IaaS
3 11 (1.99%) Microsoft Azure
4 7 (1.26%) SaaS
5 5 (0.90%) Boomi
6 4 (0.72%) Amazon AWS
7 3 (0.54%) Veeva
8 2 (0.36%) Cloud Computing
8 2 (0.36%) Google Analytics
8 2 (0.36%) NuGet
8 2 (0.36%) Serverless
9 1 (0.18%) Dynamics 365
9 1 (0.18%) OpenShift
9 1 (0.18%) Oracle CX
Communications & Networking
1 29 (5.23%) LAN
2 26 (4.69%) Wireless
3 24 (4.33%) Firewall
3 24 (4.33%) WAN
4 18 (3.25%) Internet
5 13 (2.35%) 3G
5 13 (2.35%) DNS
5 13 (2.35%) Radio Access Network
6 11 (1.99%) TCP/IP
7 10 (1.81%) LTE
7 10 (1.81%) VoIP
7 10 (1.81%) VPN
8 9 (1.62%) 2G
8 9 (1.62%) 4G
8 9 (1.62%) HTTPS
9 8 (1.44%) Network Security
10 7 (1.26%) Broadband
10 7 (1.26%) DHCP
10 7 (1.26%) Intranet
10 7 (1.26%) Wireshark
Database & Business Intelligence
1 16 (2.89%) MySQL
1 16 (2.89%) SQL Server
2 10 (1.81%) GIS
3 6 (1.08%) BusinessObjects
4 5 (0.90%) DB2
5 4 (0.72%) Data Warehouse
5 4 (0.72%) MongoDB
5 4 (0.72%) SAP HANA
6 3 (0.54%) Apache Cassandra
6 3 (0.54%) Big Data
6 3 (0.54%) Cognos Impromptu
6 3 (0.54%) Hadoop
6 3 (0.54%) MariaDB
6 3 (0.54%) NoSQL
6 3 (0.54%) Oracle Exadata
6 3 (0.54%) Power BI
6 3 (0.54%) QlikView
7 2 (0.36%) Oracle Reports
7 2 (0.36%) PostgreSQL
7 2 (0.36%) SQL Server 2005
Development Applications
1 20 (3.61%) JIRA
2 11 (1.99%) Bugzilla
3 8 (1.44%) Jenkins
3 8 (1.44%) Rational DOORS
3 8 (1.44%) Rational Quality Manager
4 3 (0.54%) Maven
4 3 (0.54%) Subversion
5 2 (0.36%) Artifactory
5 2 (0.36%) Git (software)
5 2 (0.36%) IBM UrbanCode
5 2 (0.36%) Introscope
5 2 (0.36%) Sonatype Nexus
5 2 (0.36%) Team Foundation Server
5 2 (0.36%) Vagrant
6 1 (0.18%) Atlassian Bamboo
6 1 (0.18%) Oracle Forms
General
1 66 (11.91%) Telecoms
2 47 (8.48%) Finance
3 40 (7.22%) Banking
4 19 (3.43%) Pharmaceutical
5 17 (3.07%) Retail
6 7 (1.26%) Billing
6 7 (1.26%) Spanish Language
7 6 (1.08%) French Language
8 5 (0.90%) Corporate Banking
9 4 (0.72%) Aerospace
9 4 (0.72%) Manufacturing
10 3 (0.54%) Advertising
10 3 (0.54%) Electronics
10 3 (0.54%) Financial Institution
10 3 (0.54%) Marketing
11 2 (0.36%) Legal
11 2 (0.36%) Multimedia
12 1 (0.18%) Investment Banking
12 1 (0.18%) Military
12 1 (0.18%) Retail Banking
Job Titles
1 189 (34.12%) Analyst
2 50 (9.03%) Service Analyst
3 45 (8.12%) Support Analyst
4 42 (7.58%) Service Desk Analyst
5 34 (6.14%) 1st Line Support
6 30 (5.42%) Administrator
6 30 (5.42%) Desktop Support
6 30 (5.42%) Support Engineer
7 25 (4.51%) Project Manager
7 25 (4.51%) Service Desk Support
7 25 (4.51%) Service Desk Support Analyst
8 24 (4.33%) 1st Line Support Analyst
9 23 (4.15%) 1st Line Service Desk Analyst
9 23 (4.15%) Architect
9 23 (4.15%) IT Support
10 21 (3.79%) IT Analyst
11 20 (3.61%) Applications Support
11 20 (3.61%) Desktop Engineer
12 17 (3.07%) 2nd Line Engineer
12 17 (3.07%) Data Analyst
Libraries, Frameworks & Software Standards
1 16 (2.89%) SOAP
2 11 (1.99%) LDAP
3 10 (1.81%) ISPF
4 9 (1.62%) RESTful
4 9 (1.62%) Web Services
5 7 (1.26%) ODBC
5 7 (1.26%) REST
5 7 (1.26%) XML
6 6 (1.08%) JSON
6 6 (1.08%) SAP PI
7 5 (0.90%) Rendezvous
8 4 (0.72%) IDoc
8 4 (0.72%) J2EE
8 4 (0.72%) JDBC
8 4 (0.72%) Middleware
8 4 (0.72%) OpenID
8 4 (0.72%) SAML
8 4 (0.72%) SAP ALE
8 4 (0.72%) Spring
8 4 (0.72%) XML Schema
Miscellaneous
1 48 (8.66%) Analytical Skills
2 36 (6.50%) Self-Motivation
3 27 (4.87%) Management Information System
4 21 (3.79%) CMDB
5 17 (3.07%) Data Centre
6 14 (2.53%) Mobile App
7 13 (2.35%) EPoS
8 12 (2.17%) User Experience
9 11 (1.99%) PMI
10 9 (1.62%) Blackberry
10 9 (1.62%) Private Cloud
11 7 (1.26%) Mainframe
12 6 (1.08%) iPhone
13 5 (0.90%) Foreign Exchange (FX)
13 5 (0.90%) IVR
14 4 (0.72%) Enterprise Software
14 4 (0.72%) iPad
15 3 (0.54%) Driving Licence
15 3 (0.54%) Fintech
15 3 (0.54%) FMCG
Operating Systems
1 160 (28.88%) Windows
2 61 (11.01%) Linux
3 54 (9.75%) Unix
4 30 (5.42%) Windows Server
5 24 (4.33%) Windows 7
6 21 (3.79%) Windows 10
7 19 (3.43%) zOS
8 11 (1.99%) Android
8 11 (1.99%) Apple iOS
9 10 (1.81%) Windows Server 2008
10 9 (1.62%) Mac OS
11 8 (1.44%) Windows Mobile
11 8 (1.44%) Windows Server 2012
11 8 (1.44%) Windows XP
12 7 (1.26%) Windows Server 2003
13 6 (1.08%) AIX
13 6 (1.08%) Red Hat Enterprise Linux
14 5 (0.90%) Solaris
15 3 (0.54%) HPUX
15 3 (0.54%) Ubuntu
Processes & Methodologies
1 139 (25.09%) ITIL
2 85 (15.34%) Service Management
3 65 (11.73%) Problem-Solving
4 63 (11.37%) ITSM
5 60 (10.83%) Incident Management
6 40 (7.22%) Agile Software Development
7 39 (7.04%) Project Management
8 33 (5.96%) Continuous Improvement
9 32 (5.78%) Stakeholder Management
10 30 (5.42%) Quality Management
11 27 (4.87%) DevOps
12 26 (4.69%) Computer Science
13 23 (4.15%) Service Delivery
14 22 (3.97%) Change Management
14 22 (3.97%) ITIL V3
15 21 (3.79%) PRINCE2
16 20 (3.61%) Matrix Management
16 20 (3.61%) Validation
16 20 (3.61%) Workflow
17 19 (3.43%) Release Management
Programming Languages
1 36 (6.50%) PowerShell
2 30 (5.42%) SQL
3 25 (4.51%) Shell Script
4 18 (3.25%) JCL
5 17 (3.07%) Java
6 15 (2.71%) C
7 10 (1.81%) C#
8 9 (1.62%) ActionScript
8 9 (1.62%) ActionScript 2.0
9 6 (1.08%) ABAP
9 6 (1.08%) Perl
9 6 (1.08%) Python
10 5 (0.90%) Bash Shell
10 5 (0.90%) JavaScript
11 4 (0.72%) PL/SQL
12 2 (0.36%) R
12 2 (0.36%) VB
13 1 (0.18%) T-SQL
Qualifications
1 81 (14.62%) Security Cleared
2 61 (11.01%) SC Cleared
3 52 (9.39%) Degree
4 26 (4.69%) ITIL Certification
4 26 (4.69%) Microsoft Certification
5 21 (3.79%) CCNA
5 21 (3.79%) Cisco Certification
6 13 (2.35%) HNC
6 13 (2.35%) ISTQB
6 13 (2.35%) PMI Certification
7 12 (2.17%) HND
8 11 (1.99%) DV Cleared
8 11 (1.99%) MCSE
8 11 (1.99%) PRINCE2 Practitioner
9 9 (1.62%) ITIL Foundation Certificate
10 8 (1.44%) ISTQB Foundation Certification
11 7 (1.26%) ISTQB Advanced Certification
12 6 (1.08%) MCP
13 5 (0.90%) CCENT
13 5 (0.90%) CCNP
Quality Assurance & Compliance
1 63 (11.37%) SLA
2 27 (4.87%) Data Quality
2 27 (4.87%) PMO
3 16 (2.89%) QA
4 4 (0.72%) Sarbanes-Oxley
5 2 (0.36%) JSP 440
5 2 (0.36%) WCAG
6 1 (0.18%) GDPR
6 1 (0.18%) ISO/IEC 20000
6 1 (0.18%) ISO/IEC 27001
System Software
1 97 (17.51%) Active Directory
2 17 (3.07%) VMware Infrastructure
3 10 (1.81%) Time Sharing Option
4 9 (1.62%) Oracle RAC
5 8 (1.44%) Virtual Machines
6 7 (1.26%) Hyper-V
6 7 (1.26%) VMware ESXi
7 5 (0.90%) BitLocker
7 5 (0.90%) Docker
7 5 (0.90%) NFS
8 4 (0.72%) ISA Server
9 3 (0.54%) BIND 9
9 3 (0.54%) Forefront TMG
9 3 (0.54%) KVM
9 3 (0.54%) Postfix
9 3 (0.54%) UAG
9 3 (0.54%) Virtual Desktop
10 2 (0.36%) iptables
10 2 (0.36%) Virtual Servers
10 2 (0.36%) vSphere
Systems Management
1 52 (9.39%) SCCM
2 21 (3.79%) Netcool
3 14 (2.53%) SCOM
4 12 (2.17%) Ansible
4 12 (2.17%) Puppet
5 11 (1.99%) Control-M
6 10 (1.81%) Opscode Chef
6 10 (1.81%) SCVMM
7 7 (1.26%) MOM
7 7 (1.26%) Terraform
8 6 (1.08%) HP ALM
8 6 (1.08%) Nessus
9 5 (0.90%) BladeLogic
9 5 (0.90%) CA Spectrum
9 5 (0.90%) HP Quality Center
9 5 (0.90%) NetBackup
9 5 (0.90%) PTC Integrity
9 5 (0.90%) ServiceCenter
9 5 (0.90%) WSUS
10 4 (0.72%) Tivoli
Vendors
1 132 (23.83%) Microsoft
2 112 (20.22%) BMC
3 73 (13.18%) ServiceNow
4 42 (7.58%) VMware
5 40 (7.22%) Cisco
6 35 (6.32%) Oracle
7 30 (5.42%) CA
8 29 (5.23%) SAP
9 27 (4.87%) HP
10 23 (4.15%) Citrix
11 21 (3.79%) Apple
11 21 (3.79%) IBM
11 21 (3.79%) SolarWinds
12 19 (3.43%) Huawei
13 16 (2.89%) OpenText
13 16 (2.89%) Red Hat
14 14 (2.53%) McAfee
15 11 (1.99%) Dell
15 11 (1.99%) Splunk
16 10 (1.81%) F5