Period
to 22 September 2018

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 400 440 387
Rank change year-on-year +40 -53 -73
Contract jobs citing Remedy 596 491 660
As % of all contract IT jobs advertised in the UK 0.58% 0.50% 0.61%
As % of the Vendors category 1.39% 1.15% 1.37%
Number of daily rates quoted 281 238 338
UK median daily rate £365 £350 £350
Median daily rate % change year-on-year +4.29% - -3.45%
10th Percentile £125 £114 £113
90th Percentile £500 £500 £525
UK excluding London median daily rate £365 £360 £328
% change year-on-year +1.39% +9.92% -9.03%
Number of hourly rates quoted 119 47 62
UK median hourly rate £13.00 £14.50 £11.50
Median hourly rate % change year-on-year -10.34% +26.09% -11.54%
10th Percentile £9.00 £9.45 £8.50
90th Percentile £26.05 £20.40 £18.80
UK excluding London median hourly rate £12.15 £13.55 £10.25
% change year-on-year -10.32% +32.17% -18.00%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 42,794 42,785 48,330
As % of all contract IT jobs advertised in the UK 41.99% 43.35% 44.95%
Number of daily rates quoted 26,520 26,357 29,706
UK median daily rate £450 £430 £413
Median daily rate % change year-on-year +4.77% +4.12% +3.13%
10th Percentile £250 £250 £243
90th Percentile £625 £613 £588
UK excluding London median daily rate £420 £400 £388
% change year-on-year +5.00% +3.23% +3.33%
Number of hourly rates quoted 1,659 1,399 1,665
UK median hourly rate £17.50 £17.50 £17.50
10th Percentile £10.75 £10.50 £10.00
90th Percentile £46.75 £47.00 £44.50
UK excluding London median hourly rate £16.50 £16.81 £17.50
% change year-on-year -1.81% -3.97% +3.92%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 22 September 2018.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 22 September 2018.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +41 571 £367 +4.93% 72
UK excluding London +23 409 £365 +1.39% 63
South East -2 216 £325 -9.72% 20
London 0 177 £400 +45.45% 12
North of England +40 73 £365 +57.84% 14
Midlands +8 65 £450 +38.46% 6
North West +23 49 £365 +57.84% 8
West Midlands -8 46 £463 +15.63% 4
East of England -10 31 £275 -18.15% 11
East Midlands +13 19 £123 -38.75% 2
Yorkshire -3 17 £375 - 4
Wales -20 11 £406 +8.33% 1
South West -28 9 £313 -20.38% 9
North East - 7 £370 - 2
Scotland -17 6 £320 -28.89% 2

For the 6 months to 22 September 2018, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 188 (31.54%) Remedy ITSM
2 184 (30.87%) Windows
3 154 (25.84%) ITIL
4 135 (22.65%) BMC
5 124 (20.81%) Microsoft
6 115 (19.30%) Active Directory
7 107 (17.95%) ITSM
8 104 (17.45%) Microsoft Office
9 103 (17.28%) Service Management
10 94 (15.77%) Linux
11 92 (15.44%) Unix
11 92 (15.44%) SLA
12 87 (14.60%) ServiceNow
13 78 (13.09%) Security Cleared
14 77 (12.92%) SQL
14 77 (12.92%) Finance
15 75 (12.58%) Microsoft Excel
16 61 (10.23%) Problem-Solving
17 60 (10.07%) SC Cleared
17 60 (10.07%) SCCM
18 58 (9.73%) Degree
19 57 (9.56%) Telecoms
20 55 (9.23%) Incident Management
20 55 (9.23%) Banking
21 54 (9.06%) Oracle
21 54 (9.06%) Cisco
22 50 (8.39%) Agile Software Development
23 48 (8.05%) Change Management
24 47 (7.89%) VMware
25 45 (7.55%) Analytical Skills

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (4.19%) SharePoint
2 14 (2.35%) MS Exchange
3 11 (1.85%) Apache
3 11 (1.85%) Skype for Business
4 9 (1.51%) Exchange Server 2010
4 9 (1.51%) JBoss
5 7 (1.17%) Apache ServiceMix
6 6 (1.01%) Confluence
6 6 (1.01%) Oracle SOA Suite
7 5 (0.84%) WebSphere
8 4 (0.67%) Blackberry Enterprise Server
8 4 (0.67%) CMS
8 4 (0.67%) Exchange Server 2013
9 2 (0.34%) Drupal
9 2 (0.34%) SharePoint 2013
9 2 (0.34%) Tomcat
10 1 (0.17%) Apache Spark
10 1 (0.17%) Elasticsearch
10 1 (0.17%) Jupyter
10 1 (0.17%) OpenStack
Applications
1 104 (17.45%) Microsoft Office
2 75 (12.58%) Microsoft Excel
3 35 (5.87%) Microsoft PowerPoint
4 18 (3.02%) MS Visio
5 4 (0.67%) Microsoft Project
6 3 (0.50%) Maya
7 2 (0.34%) Siemens NX
Business Applications
1 188 (31.54%) Remedy ITSM
2 9 (1.51%) assyst
3 8 (1.34%) Remedy AR System
4 4 (0.67%) BusinessWorks
4 4 (0.67%) Dynamics AX
5 3 (0.50%) Eikon
5 3 (0.50%) SAP ERP
6 2 (0.34%) BPCS
6 2 (0.34%) ENOVIA
6 2 (0.34%) Movex
6 2 (0.34%) TIBCO iProcess
6 2 (0.34%) Unit4 Business World
Cloud Services
1 27 (4.53%) Office 365
2 15 (2.52%) Amazon AWS
3 14 (2.35%) Serverless
4 12 (2.01%) AWS Lambda
5 10 (1.68%) IaaS
5 10 (1.68%) Microsoft Azure
5 10 (1.68%) PaaS
6 6 (1.01%) Boomi
6 6 (1.01%) SaaS
7 4 (0.67%) Cloud Computing
8 3 (0.50%) NuGet
9 2 (0.34%) Azure Active Directory
9 2 (0.34%) Google Analytics
Communications & Networking
1 34 (5.70%) LAN
2 28 (4.70%) SAN
2 28 (4.70%) WAN
3 23 (3.86%) Firewall
4 18 (3.02%) VPN
5 17 (2.85%) Internet
6 16 (2.68%) TCP/IP
7 15 (2.52%) Skype
8 14 (2.35%) DNS
9 11 (1.85%) Cisco IOS
10 9 (1.51%) HTTPS
10 9 (1.51%) SSH
10 9 (1.51%) Wi-Fi
11 8 (1.34%) DHCP
12 7 (1.17%) LTE
12 7 (1.17%) Network Security
12 7 (1.17%) PuTTY
12 7 (1.17%) Unified Communications
13 6 (1.01%) F5 BIG-IP GTM
13 6 (1.01%) F5 BIG-IP LTM
Database & Business Intelligence
1 29 (4.87%) SQL Server
2 15 (2.52%) DB2
3 11 (1.85%) GIS
3 11 (1.85%) MySQL
4 9 (1.51%) BusinessObjects
5 7 (1.17%) PostgreSQL
6 5 (0.84%) Oracle Reports
7 4 (0.67%) Data Warehouse
7 4 (0.67%) Hadoop
8 3 (0.50%) Big Data
8 3 (0.50%) PowerCenter
9 2 (0.34%) Apache Hive
9 2 (0.34%) Pentaho
9 2 (0.34%) SAP HANA
9 2 (0.34%) SQL Server 2005
9 2 (0.34%) SQL Server 2016
10 1 (0.17%) MS Access
10 1 (0.17%) Oracle Database
10 1 (0.17%) SQL Server 2014
10 1 (0.17%) SQL Server Reporting Services
Development Applications
1 21 (3.52%) JIRA
2 14 (2.35%) Jenkins
3 6 (1.01%) Visual Studio
4 4 (0.67%) Git (software)
4 4 (0.67%) Maven
5 3 (0.50%) Vagrant
6 2 (0.34%) Ant
6 2 (0.34%) Artifactory
6 2 (0.34%) Hudson
6 2 (0.34%) Sonatype Nexus
6 2 (0.34%) Subversion
6 2 (0.34%) Team Foundation Server
7 1 (0.17%) IBM UrbanCode
7 1 (0.17%) Oracle Forms
7 1 (0.17%) Rational Team Concert
General
1 77 (12.92%) Finance
2 57 (9.56%) Telecoms
3 55 (9.23%) Banking
4 27 (4.53%) Retail
5 12 (2.01%) Front Office
6 10 (1.68%) Back Office
7 8 (1.34%) Pharmaceutical
8 7 (1.17%) Marketing
9 6 (1.01%) Advertising
9 6 (1.01%) Corporate Banking
10 5 (0.84%) French Language
10 5 (0.84%) Manufacturing
10 5 (0.84%) Spanish Language
11 4 (0.67%) Financial Institution
11 4 (0.67%) Investment Banking
12 3 (0.50%) Billing
12 3 (0.50%) Electronics
12 3 (0.50%) Games
13 2 (0.34%) Multimedia
13 2 (0.34%) Publishing
Job Titles
1 185 (31.04%) Analyst
2 55 (9.23%) Service Analyst
3 50 (8.39%) Support Analyst
4 49 (8.22%) Developer
5 47 (7.89%) Support Engineer
6 44 (7.38%) Service Desk Analyst
7 33 (5.54%) 1st Line Support
8 31 (5.20%) Administrator
8 31 (5.20%) Architect
9 30 (5.03%) Desktop Support
10 28 (4.70%) IT Support
11 27 (4.53%) Applications Support
12 26 (4.36%) 2nd Line Support
13 23 (3.86%) Service Desk Support
14 22 (3.69%) Project Manager
15 21 (3.52%) 1st Line Service Desk Analyst
16 20 (3.36%) 1st Line Support Analyst
16 20 (3.36%) Service Desk Support Analyst
17 16 (2.68%) Applications Support Analyst
17 16 (2.68%) IT Manager
Libraries, Frameworks & Software Standards
1 30 (5.03%) SOAP
2 28 (4.70%) Web Services
3 20 (3.36%) REST
4 18 (3.02%) RESTful
5 15 (2.52%) HTML
6 12 (2.01%) CSS
7 11 (1.85%) .NET
7 11 (1.85%) Middleware
8 10 (1.68%) LDAP
8 10 (1.68%) Rendezvous
9 8 (1.34%) ISPF
9 8 (1.34%) XML
10 7 (1.17%) Apache Camel
11 6 (1.01%) JSON
11 6 (1.01%) ODBC
11 6 (1.01%) SAP PI
11 6 (1.01%) Spring
12 5 (0.84%) J2EE
13 4 (0.67%) .NET Core
13 4 (0.67%) .NET Framework
Miscellaneous
1 45 (7.55%) Analytical Skills
2 33 (5.54%) CMDB
3 32 (5.37%) Data Centre
3 32 (5.37%) Management Information System
4 29 (4.87%) Self-Motivation
5 20 (3.36%) Computer Science
6 17 (2.85%) Mobile App
6 17 (2.85%) Replication
7 15 (2.52%) Mainframe
8 11 (1.85%) Clustering
9 9 (1.51%) Robotics
10 8 (1.34%) Foreign Exchange (FX)
10 8 (1.34%) iPhone
11 7 (1.17%) EPoS
11 7 (1.17%) User Experience
12 6 (1.01%) PKI
13 5 (0.84%) IBM Mainframe
14 4 (0.67%) Blackberry
14 4 (0.67%) Smart Meter
15 3 (0.50%) Client/Server
Operating Systems
1 184 (30.87%) Windows
2 94 (15.77%) Linux
3 92 (15.44%) Unix
4 37 (6.21%) Windows 7
5 30 (5.03%) Windows Server
6 25 (4.19%) Windows 10
7 24 (4.03%) Red Hat Enterprise Linux
8 20 (3.36%) Windows Server 2008
9 17 (2.85%) zOS
10 12 (2.01%) AIX
10 12 (2.01%) Mac OS
11 11 (1.85%) Apple iOS
11 11 (1.85%) Windows Server 2012
12 8 (1.34%) Android
13 6 (1.01%) Windows XP
14 5 (0.84%) Windows 8
14 5 (0.84%) Windows Vista
15 4 (0.67%) Solaris
16 3 (0.50%) Windows Mobile
17 2 (0.34%) Windows Server 2003
Processes & Methodologies
1 154 (25.84%) ITIL
2 107 (17.95%) ITSM
3 103 (17.28%) Service Management
4 61 (10.23%) Problem-Solving
5 55 (9.23%) Incident Management
6 50 (8.39%) Agile Software Development
7 48 (8.05%) Change Management
8 40 (6.71%) Configuration Management
9 33 (5.54%) ITIL V3
10 29 (4.87%) Project Management
10 29 (4.87%) Service Delivery
11 28 (4.70%) Disaster Recovery
12 27 (4.53%) DevOps
13 26 (4.36%) Continuous Improvement
13 26 (4.36%) Validation
14 24 (4.03%) Time Management
15 23 (3.86%) Task Automation
15 23 (3.86%) Workflow
16 22 (3.69%) Change Control
17 21 (3.52%) Asset Management
Programming Languages
1 77 (12.92%) SQL
2 33 (5.54%) Shell Script
3 29 (4.87%) Java
3 29 (4.87%) PowerShell
4 22 (3.69%) JavaScript
5 17 (2.85%) JCL
6 15 (2.52%) PL/SQL
7 9 (1.51%) ActionScript
7 9 (1.51%) ActionScript 2.0
7 9 (1.51%) C
8 6 (1.01%) ABAP
9 5 (0.84%) AWK
9 5 (0.84%) Korn
9 5 (0.84%) Python
10 4 (0.67%) C++
10 4 (0.67%) Perl
10 4 (0.67%) Ruby
10 4 (0.67%) VBScript
11 3 (0.50%) C#
11 3 (0.50%) VB
Qualifications
1 78 (13.09%) Security Cleared
2 60 (10.07%) SC Cleared
3 58 (9.73%) Degree
4 25 (4.19%) ITIL Certification
5 24 (4.03%) Cisco Certification
6 23 (3.86%) CCNA
7 18 (3.02%) Microsoft Certification
8 17 (2.85%) MCSE
9 15 (2.52%) Computer Science Degree
9 15 (2.52%) ITIL Foundation Certificate
10 10 (1.68%) MCP
11 7 (1.17%) MCSA
12 6 (1.01%) CCENT
12 6 (1.01%) VMware Certified Professional (VCP)
13 5 (0.84%) CCNP
14 4 (0.67%) A+ Certification
14 4 (0.67%) DV Cleared
15 3 (0.50%) PMI Certification
16 2 (0.34%) GIAC
16 2 (0.34%) PMP
Quality Assurance & Compliance
1 92 (15.44%) SLA
2 16 (2.68%) Data Quality
3 12 (2.01%) QA
4 8 (1.34%) PMO
5 6 (1.01%) JSP 440
6 4 (0.67%) ISO/IEC 20000
7 3 (0.50%) Sarbanes-Oxley
8 2 (0.34%) WCAG
9 1 (0.17%) GDPR
9 1 (0.17%) ISO/IEC 27001
9 1 (0.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.17%) Solvency II
System Software
1 115 (19.30%) Active Directory
2 29 (4.87%) VMware Infrastructure
3 8 (1.34%) Time Sharing Option
4 7 (1.17%) Hyper-V
4 7 (1.17%) Virtual Desktop
5 6 (1.01%) BitLocker
5 6 (1.01%) Oracle RAC
6 5 (0.84%) Microsoft App-V
6 5 (0.84%) NFS
7 4 (0.67%) Docker
7 4 (0.67%) iptables
7 4 (0.67%) Virtual Machines
7 4 (0.67%) VMware ESXi
8 2 (0.34%) Firmware
8 2 (0.34%) Microsoft Virtual Server
8 2 (0.34%) Virtual Servers
8 2 (0.34%) VMware NSX
Systems Management
1 60 (10.07%) SCCM
2 27 (4.53%) Puppet
3 22 (3.69%) Ansible
3 22 (3.69%) SCOM
4 21 (3.52%) Opscode Chef
5 12 (2.01%) SCVMM
6 9 (1.51%) Control-M
7 7 (1.17%) WSUS
8 6 (1.01%) CA Spectrum
8 6 (1.01%) SCOrch
9 5 (0.84%) Kibana
9 5 (0.84%) Single Sign-On
9 5 (0.84%) SolarWinds Orion
9 5 (0.84%) Terraform
10 4 (0.67%) Nessus
10 4 (0.67%) Tivoli
11 3 (0.50%) BladeLogic
11 3 (0.50%) MAILsweeper
11 3 (0.50%) MOM
11 3 (0.50%) TIBCO Hawk
Vendors
1 135 (22.65%) BMC
2 124 (20.81%) Microsoft
3 87 (14.60%) ServiceNow
4 54 (9.06%) Cisco
4 54 (9.06%) Oracle
5 47 (7.89%) VMware
6 34 (5.70%) HP
7 32 (5.37%) Apple
8 31 (5.20%) Red Hat
9 30 (5.03%) CA
10 21 (3.52%) Citrix
10 21 (3.52%) IBM
10 21 (3.52%) TIBCO
11 20 (3.36%) SAP
12 17 (2.85%) F5
13 16 (2.68%) McAfee
14 14 (2.35%) SolarWinds
15 13 (2.18%) Juniper
16 12 (2.01%) Moogsoft
16 12 (2.01%) SaltStack