Period
to 18 July 2018

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 18 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 445 415 364
Rank change year-on-year -30 -51 -54
Contract jobs citing Remedy 535 515 721
As % of all contract IT jobs advertised in the UK 0.52% 0.54% 0.65%
As % of the Vendors category 1.24% 1.24% 1.47%
Number of daily rates quoted 246 234 363
UK median daily rate £378 £350 £350
Median daily rate % change year-on-year +7.86% - -
10th Percentile £150 £113 £126
90th Percentile £518 £521 £525
UK excluding London median daily rate £366 £350 £313
% change year-on-year +4.64% +12.00% -7.41%
Number of hourly rates quoted 92 49 71
UK median hourly rate £13.00 £15.00 £10.00
Median hourly rate % change year-on-year -13.33% +50.00% -28.57%
10th Percentile £9.00 £9.48 £8.50
90th Percentile £29.88 £21.00 £19.56
UK excluding London median hourly rate £12.42 £15.00 £9.82
% change year-on-year -17.20% +52.83% -21.48%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 43,273 41,632 49,108
As % of all contract IT jobs advertised in the UK 41.81% 43.81% 44.58%
Number of daily rates quoted 26,825 25,422 30,101
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £250 £250 £245
90th Percentile £625 £600 £588
UK excluding London median daily rate £413 £400 £388
% change year-on-year +3.13% +3.23% +3.33%
Number of hourly rates quoted 1,585 1,431 1,619
UK median hourly rate £17.50 £17.00 £17.50
Median hourly rate % change year-on-year +2.94% -2.86% -
10th Percentile £11.00 £10.50 £10.00
90th Percentile £47.07 £47.50 £45.00
UK excluding London median hourly rate £16.50 £16.36 £17.50
% change year-on-year +0.89% -6.54% +2.94%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 18 July 2018.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 18 July 2018.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 506 £384 +9.64% 83
UK excluding London -23 345 £366 +4.64% 67
South East -43 185 £360 +1.77% 16
London -15 176 £424 +23.72% 19
Midlands +24 62 £475 +58.33% 19
West Midlands +7 46 £463 +15.63% 15
North of England -1 38 £325 +25.00% 19
East of England +1 28 £275 -8.33% 5
East Midlands +13 16 £480 +60.00% 4
South West -3 15 £438 +29.63% 5
North West -21 15 £363 +107.14% 14
Yorkshire -20 14 £325 -1.52% 5
Wales -8 13 £406 +62.50% 1
North East - 9 £310 -
Scotland -37 6 £335 -0.74% 2

For the 6 months to 18 July 2018, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 168 (31.40%) Windows
2 160 (29.91%) ITIL
2 160 (29.91%) Remedy ITSM
3 116 (21.68%) Microsoft
4 114 (21.31%) Service Management
5 113 (21.12%) BMC
6 110 (20.56%) Active Directory
7 101 (18.88%) SLA
8 99 (18.50%) ITSM
9 89 (16.64%) Security Cleared
10 88 (16.45%) Linux
11 87 (16.26%) Finance
12 83 (15.51%) SQL
13 73 (13.64%) Microsoft Office
14 69 (12.90%) Unix
15 66 (12.34%) SC Cleared
16 59 (11.03%) ServiceNow
17 57 (10.65%) Change Management
18 54 (10.09%) Cisco
19 53 (9.91%) SCCM
19 53 (9.91%) Incident Management
20 52 (9.72%) Degree
21 50 (9.35%) Telecoms
22 48 (8.97%) VMware
22 48 (8.97%) Oracle
23 46 (8.60%) PowerShell
23 46 (8.60%) Problem-Solving
24 45 (8.41%) CMDB
24 45 (8.41%) Agile Software Development
25 44 (8.22%) Banking

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (4.30%) Skype for Business
2 21 (3.93%) MS Exchange
3 20 (3.74%) SharePoint
4 16 (2.99%) Exchange Server 2010
5 9 (1.68%) Apache
6 7 (1.31%) Exchange Server 2013
6 7 (1.31%) WebSphere
7 6 (1.12%) JBoss
8 5 (0.93%) Apache ServiceMix
8 5 (0.93%) Blackberry Enterprise Server
8 5 (0.93%) Confluence
8 5 (0.93%) Oracle SOA Suite
8 5 (0.93%) SAS
9 4 (0.75%) IIS
10 2 (0.37%) SharePoint 2013
10 2 (0.37%) Tomcat
11 1 (0.19%) Apache Spark
11 1 (0.19%) Elasticsearch
11 1 (0.19%) Jupyter
11 1 (0.19%) OpenStack
Applications
1 73 (13.64%) Microsoft Office
2 44 (8.22%) Microsoft Excel
3 22 (4.11%) Microsoft PowerPoint
4 15 (2.80%) MS Visio
5 3 (0.56%) Microsoft Project
6 1 (0.19%) Siemens NX
6 1 (0.19%) SOLIDWORKS
6 1 (0.19%) Spreadsheet
Business Applications
1 160 (29.91%) Remedy ITSM
2 13 (2.43%) assyst
3 8 (1.50%) Remedy AR System
4 5 (0.93%) Dynamics CRM
4 5 (0.93%) Eikon
4 5 (0.93%) Oracle CRM
5 4 (0.75%) BusinessWorks
5 4 (0.75%) Dynamics AX
6 2 (0.37%) BPCS
6 2 (0.37%) ENOVIA
6 2 (0.37%) Movex
6 2 (0.37%) SAP ERP
6 2 (0.37%) SAP PLM
6 2 (0.37%) TIBCO iProcess
7 1 (0.19%) SAP S/4HANA
7 1 (0.19%) Unit4 Business World
Cloud Services
1 19 (3.55%) Office 365
2 15 (2.80%) Amazon AWS
3 13 (2.43%) Microsoft Azure
4 12 (2.24%) AWS Lambda
4 12 (2.24%) Serverless
5 6 (1.12%) SaaS
6 4 (0.75%) Boomi
7 3 (0.56%) Azure Active Directory
8 2 (0.37%) Cloud Computing
8 2 (0.37%) IaaS
8 2 (0.37%) PaaS
9 1 (0.19%) NuGet
Communications & Networking
1 40 (7.48%) WAN
2 36 (6.73%) Firewall
3 35 (6.54%) LAN
4 33 (6.17%) SAN
5 25 (4.67%) TCP/IP
6 24 (4.49%) Skype
7 21 (3.93%) VPN
8 20 (3.74%) DNS
9 14 (2.62%) DHCP
10 12 (2.24%) Internet
11 9 (1.68%) SMS
12 8 (1.50%) Cisco IOS
12 8 (1.50%) InfiniBand
13 7 (1.31%) MPLS
13 7 (1.31%) Network Security
13 7 (1.31%) SSH
13 7 (1.31%) Unified Communications
13 7 (1.31%) Wi-Fi
14 6 (1.12%) SNMP
14 6 (1.12%) Wireless
Database & Business Intelligence
1 30 (5.61%) SQL Server
2 11 (2.06%) DB2
3 8 (1.50%) GIS
4 7 (1.31%) BusinessObjects
5 6 (1.12%) PostgreSQL
5 6 (1.12%) SQL Server 2016
6 4 (0.75%) Data Warehouse
6 4 (0.75%) Oracle Reports
6 4 (0.75%) PowerCenter
7 2 (0.37%) Crystal Reports
7 2 (0.37%) Pentaho
8 1 (0.19%) Big Data
8 1 (0.19%) Hadoop
8 1 (0.19%) Informix
8 1 (0.19%) MS Access
8 1 (0.19%) MySQL
8 1 (0.19%) SAP HANA
8 1 (0.19%) SQL Server 2005
8 1 (0.19%) SQL Server 2014
8 1 (0.19%) SQL Server Reporting Services
Development Applications
1 18 (3.36%) JIRA
2 11 (2.06%) Jenkins
3 7 (1.31%) Visual Studio
4 4 (0.75%) Ant
4 4 (0.75%) Git (software)
4 4 (0.75%) Maven
5 3 (0.56%) Vagrant
6 2 (0.37%) Hudson
6 2 (0.37%) Subversion
7 1 (0.19%) Introscope
7 1 (0.19%) LoadUI
7 1 (0.19%) Rational Team Concert
7 1 (0.19%) SoapUI
7 1 (0.19%) Team Foundation Server
General
1 87 (16.26%) Finance
2 50 (9.35%) Telecoms
3 44 (8.22%) Banking
4 29 (5.42%) Retail
5 12 (2.24%) Front Office
6 10 (1.87%) Back Office
6 10 (1.87%) Manufacturing
7 9 (1.68%) Marketing
8 5 (0.93%) Investment Banking
9 3 (0.56%) Advertising
9 3 (0.56%) Games
9 3 (0.56%) Military
9 3 (0.56%) Publishing
9 3 (0.56%) Retail Banking
10 2 (0.37%) Aerospace
10 2 (0.37%) Billing
10 2 (0.37%) Corporate Banking
10 2 (0.37%) Electronics
10 2 (0.37%) French Language
10 2 (0.37%) Spanish Language
Job Titles
1 126 (23.55%) Analyst
2 52 (9.72%) Support Engineer
3 49 (9.16%) Developer
4 43 (8.04%) Support Analyst
5 35 (6.54%) Architect
5 35 (6.54%) Desktop Support
6 33 (6.17%) Service Analyst
7 29 (5.42%) Administrator
8 25 (4.67%) Service Desk Analyst
9 24 (4.49%) Consultant
10 23 (4.30%) 2nd Line Support
11 22 (4.11%) Project Manager
12 21 (3.93%) 1st Line Support
12 21 (3.93%) IT Support
13 17 (3.18%) Desktop Engineer
13 17 (3.18%) IT Manager
14 16 (2.99%) Applications Support
15 15 (2.80%) Remedy Developer
16 13 (2.43%) 3rd Line Support
16 13 (2.43%) Service Desk Support
Libraries, Frameworks & Software Standards
1 24 (4.49%) Web Services
2 21 (3.93%) SOAP
3 18 (3.36%) REST
4 15 (2.80%) HTML
5 12 (2.24%) .NET
5 12 (2.24%) CSS
5 12 (2.24%) Middleware
6 11 (2.06%) RESTful
7 9 (1.68%) Rendezvous
8 6 (1.12%) XML
9 5 (0.93%) Apache Camel
10 4 (0.75%) .NET Core
10 4 (0.75%) .NET Framework
10 4 (0.75%) IDoc
10 4 (0.75%) LDAP
10 4 (0.75%) SAP PI
10 4 (0.75%) Spring
11 3 (0.56%) AngularJS
11 3 (0.56%) J2EE
11 3 (0.56%) TIBCO EMS
Miscellaneous
1 45 (8.41%) CMDB
2 40 (7.48%) Data Centre
3 38 (7.10%) Analytical Skills
4 36 (6.73%) Management Information System
5 26 (4.86%) Computer Science
6 17 (3.18%) Replication
7 15 (2.80%) Clustering
7 15 (2.80%) Mobile App
7 15 (2.80%) Self-Motivation
8 11 (2.06%) Mainframe
9 9 (1.68%) Robotics
10 8 (1.50%) IBM Mainframe
10 8 (1.50%) iPhone
11 7 (1.31%) Foreign Exchange (FX)
12 6 (1.12%) Greenfield Project
13 5 (0.93%) PKI
13 5 (0.93%) Smartphone
13 5 (0.93%) Virtual Team
14 4 (0.75%) Hybrid Cloud
14 4 (0.75%) iPad
Operating Systems
1 168 (31.40%) Windows
2 88 (16.45%) Linux
3 69 (12.90%) Unix
4 42 (7.85%) Windows 7
5 32 (5.98%) Windows Server
6 29 (5.42%) Windows 10
7 28 (5.23%) Red Hat Enterprise Linux
8 27 (5.05%) Windows Server 2008
9 16 (2.99%) Windows Server 2012
10 12 (2.24%) Apple iOS
11 9 (1.68%) AIX
12 8 (1.50%) Windows XP
13 7 (1.31%) Mac OS
14 6 (1.12%) Android
14 6 (1.12%) Windows 8
15 5 (0.93%) Windows Server 2003
16 4 (0.75%) Solaris
17 3 (0.56%) Windows Vista
18 2 (0.37%) CentOS
18 2 (0.37%) SUSE Linux Enterprise Server
Processes & Methodologies
1 160 (29.91%) ITIL
2 114 (21.31%) Service Management
3 99 (18.50%) ITSM
4 57 (10.65%) Change Management
5 53 (9.91%) Incident Management
6 46 (8.60%) Problem-Solving
7 45 (8.41%) Agile Software Development
8 40 (7.48%) Configuration Management
9 33 (6.17%) Migration
10 31 (5.79%) Project Management
11 30 (5.61%) Disaster Recovery
12 29 (5.42%) ITIL V3
13 25 (4.67%) Service Delivery
14 22 (4.11%) Validation
15 21 (3.93%) Continuous Improvement
15 21 (3.93%) DevOps
16 20 (3.74%) CRM
17 19 (3.55%) Problem Management
18 18 (3.36%) Task Automation
19 17 (3.18%) Workflow
Programming Languages
1 83 (15.51%) SQL
2 46 (8.60%) PowerShell
3 21 (3.93%) JavaScript
4 20 (3.74%) Java
5 14 (2.62%) PL/SQL
6 13 (2.43%) Shell Script
7 8 (1.50%) VBScript
8 6 (1.12%) ABAP
8 6 (1.12%) VB
9 5 (0.93%) AWK
9 5 (0.93%) C++
9 5 (0.93%) Korn
10 4 (0.75%) COBOL
10 4 (0.75%) Ruby
11 3 (0.56%) C
11 3 (0.56%) C#
11 3 (0.56%) Perl
11 3 (0.56%) Python
11 3 (0.56%) VC++
12 2 (0.37%) VBA
Qualifications
1 89 (16.64%) Security Cleared
2 66 (12.34%) SC Cleared
3 52 (9.72%) Degree
4 26 (4.86%) Cisco Certification
5 24 (4.49%) CCNA
6 21 (3.93%) ITIL Certification
6 21 (3.93%) Microsoft Certification
7 17 (3.18%) MCSE
8 16 (2.99%) MCP
9 15 (2.80%) Computer Science Degree
9 15 (2.80%) DV Cleared
10 12 (2.24%) MCSA
11 11 (2.06%) CCNP
11 11 (2.06%) VMware Certified Professional (VCP)
12 8 (1.50%) ITIL Foundation Certificate
13 7 (1.31%) BPSS Clearance
14 3 (0.56%) A+ Certification
14 3 (0.56%) PMI Certification
15 2 (0.37%) PMP
15 2 (0.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 101 (18.88%) SLA
2 9 (1.68%) Data Quality
3 8 (1.50%) QA
4 4 (0.75%) JSP 440
5 3 (0.56%) ISO/IEC 20000
6 2 (0.37%) GDPR
6 2 (0.37%) PMO
6 2 (0.37%) Sarbanes-Oxley
7 1 (0.19%) ISO/IEC 27001
7 1 (0.19%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.19%) PCI DSS
7 1 (0.19%) Solvency II
System Software
1 110 (20.56%) Active Directory
2 35 (6.54%) VMware Infrastructure
3 17 (3.18%) Hyper-V
4 8 (1.50%) Virtual Machines
5 4 (0.75%) Docker
5 4 (0.75%) Oracle RAC
5 4 (0.75%) Virtual Desktop
6 3 (0.56%) ISA Server
6 3 (0.56%) Microsoft App-V
6 3 (0.56%) NFS
7 2 (0.37%) Firmware
7 2 (0.37%) Forefront TMG
7 2 (0.37%) iptables
7 2 (0.37%) UAG
7 2 (0.37%) VMware NSX
8 1 (0.19%) BitLocker
8 1 (0.19%) VMware ESXi
8 1 (0.19%) vSphere
8 1 (0.19%) XenApp
Systems Management
1 53 (9.91%) SCCM
2 33 (6.17%) SCOM
3 30 (5.61%) Puppet
4 20 (3.74%) Ansible
5 16 (2.99%) Opscode Chef
6 13 (2.43%) Netcool
7 11 (2.06%) Control-M
8 9 (1.68%) SCVMM
9 6 (1.12%) WSUS
10 5 (0.93%) CA Spectrum
10 5 (0.93%) McAfee ePO
10 5 (0.93%) Netcool/OMNIbus
10 5 (0.93%) Tivoli
11 4 (0.75%) Kibana
11 4 (0.75%) SCOrch
11 4 (0.75%) Single Sign-On
12 3 (0.56%) Grafana
12 3 (0.56%) Microsoft Data Protection Manager
12 3 (0.56%) TIBCO Hawk
12 3 (0.56%) vRealize
Vendors
1 116 (21.68%) Microsoft
2 113 (21.12%) BMC
3 59 (11.03%) ServiceNow
4 54 (10.09%) Cisco
5 48 (8.97%) Oracle
5 48 (8.97%) VMware
6 34 (6.36%) Red Hat
7 33 (6.17%) HP
8 28 (5.23%) Apple
9 26 (4.86%) SolarWinds
10 24 (4.49%) TIBCO
11 18 (3.36%) McAfee
12 17 (3.18%) IBM
13 15 (2.80%) CA
14 13 (2.43%) Capita
15 12 (2.24%) F5
15 12 (2.24%) SaltStack
16 11 (2.06%) Bloomberg
17 10 (1.87%) Salesforce.com
17 10 (1.87%) Symantec