Period
to 12 November 2018

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 12 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 410 464 424
Rank change year-on-year +54 -40 -103
Contract jobs citing Remedy 597 497 598
As % of all contract IT jobs advertised in the UK 0.58% 0.49% 0.57%
As % of the Vendors category 1.38% 1.15% 1.25%
Number of daily rates quoted 279 249 321
UK median daily rate £340 £358 £350
Median daily rate % change year-on-year -4.90% +2.14% -2.78%
10th Percentile £119 £117 £120
90th Percentile £500 £515 £525
UK excluding London median daily rate £350 £371 £325
% change year-on-year -5.66% +14.15% -7.14%
Number of hourly rates quoted 133 47 58
UK median hourly rate £13.00 £14.00 £11.50
Median hourly rate % change year-on-year -7.14% +21.74% -27.81%
10th Percentile £9.00 £10.00 £8.50
90th Percentile £26.85 £19.70 £17.00
UK excluding London median hourly rate £12.75 £13.25 £9.31
% change year-on-year -3.77% +42.32% -41.30%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 43,395 43,384 47,888
As % of all contract IT jobs advertised in the UK 42.20% 42.82% 45.33%
Number of daily rates quoted 26,916 26,925 29,222
UK median daily rate £450 £430 £415
Median daily rate % change year-on-year +4.65% +3.61% +3.75%
10th Percentile £250 £238 £239
90th Percentile £625 £625 £588
UK excluding London median daily rate £423 £400 £388
% change year-on-year +5.63% +3.23% +3.33%
Number of hourly rates quoted 1,653 1,447 1,717
UK median hourly rate £17.50 £17.48 £16.50
Median hourly rate % change year-on-year +0.11% +5.94% -5.71%
10th Percentile £10.77 £10.58 £10.00
90th Percentile £47.00 £45.00 £45.00
UK excluding London median hourly rate £16.50 £16.50 £16.50

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 12 November 2018.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 12 November 2018.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 12 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +65 569 £343 -3.52% 74
UK excluding London +46 419 £350 -5.66% 42
South East -4 205 £374 +3.89% 10
London +5 159 £325 +8.33% 32
Midlands +40 81 £265 -25.35% 8
North of England +40 77 £365 -2.67% 12
North West +24 53 £365 -2.67% 6
West Midlands 0 45 £335 -16.25% 8
East Midlands +41 36 £125 -24.88%
East of England +12 35 £250 -32.89% 6
Yorkshire +3 17 £375 - 6
South West -38 12 £220 -43.95% 6
Wales -21 8 £350 -3.45%
North East - 7 £370 -
Scotland -12 4 £320 -22.42%

For the 6 months to 12 November 2018, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 193 (32.33%) Windows
2 190 (31.83%) Remedy ITSM
3 144 (24.12%) ITIL
4 135 (22.61%) BMC
5 124 (20.77%) Microsoft
6 121 (20.27%) Active Directory
7 106 (17.76%) Service Management
8 103 (17.25%) ITSM
9 102 (17.09%) Microsoft Office
10 92 (15.41%) SLA
11 90 (15.08%) ServiceNow
12 88 (14.74%) Security Cleared
13 84 (14.07%) Microsoft Excel
14 77 (12.90%) Unix
14 77 (12.90%) Linux
15 68 (11.39%) SC Cleared
15 68 (11.39%) Problem-Solving
16 64 (10.72%) Telecoms
17 62 (10.39%) Incident Management
18 61 (10.22%) Degree
19 56 (9.38%) SQL
20 54 (9.05%) Agile Software Development
21 53 (8.88%) SCCM
21 53 (8.88%) Finance
22 49 (8.21%) Oracle
23 47 (7.87%) Analytical Skills
24 46 (7.71%) Cisco
24 46 (7.71%) VMware
25 40 (6.70%) Banking
26 37 (6.20%) LAN

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (4.52%) SharePoint
2 10 (1.68%) Apache
3 9 (1.51%) JBoss
3 9 (1.51%) MS Exchange
3 9 (1.51%) WebSphere
4 7 (1.17%) Apache ServiceMix
4 7 (1.17%) Confluence
5 5 (0.84%) IIS
5 5 (0.84%) WebSphere Application Server
6 4 (0.67%) CMS
6 4 (0.67%) Oracle SOA Suite
7 3 (0.50%) Blackberry Enterprise Server
7 3 (0.50%) Exchange Server 2010
7 3 (0.50%) Skype for Business
8 2 (0.34%) Drupal
8 2 (0.34%) IBM HTTP Server
8 2 (0.34%) SAS
9 1 (0.17%) Exchange Server 2003
9 1 (0.17%) Live Communications Server
9 1 (0.17%) SharePoint Server
Applications
1 102 (17.09%) Microsoft Office
2 84 (14.07%) Microsoft Excel
3 36 (6.03%) Microsoft PowerPoint
4 17 (2.85%) MS Visio
5 5 (0.84%) Microsoft Project
6 4 (0.67%) Maya
7 1 (0.17%) Siemens NX
Business Applications
1 190 (31.83%) Remedy ITSM
2 7 (1.17%) Remedy AR System
3 6 (1.01%) assyst
4 5 (0.84%) Teamcenter
5 4 (0.67%) Dynamics AX
5 4 (0.67%) SAP ERP
6 2 (0.34%) BPCS
6 2 (0.34%) Eikon
6 2 (0.34%) ENOVIA
6 2 (0.34%) Movex
6 2 (0.34%) Unit4 Business World
7 1 (0.17%) Dynamics CRM
7 1 (0.17%) Oracle iProcurement
7 1 (0.17%) Sentinel
Cloud Services
1 25 (4.19%) Office 365
2 18 (3.02%) PaaS
3 13 (2.18%) Microsoft Azure
4 12 (2.01%) IaaS
5 9 (1.51%) SaaS
6 8 (1.34%) Boomi
7 5 (0.84%) Amazon AWS
8 4 (0.67%) Cloud Computing
9 3 (0.50%) Serverless
10 2 (0.34%) Azure Active Directory
10 2 (0.34%) Google Analytics
10 2 (0.34%) NuGet
11 1 (0.17%) AWS Lambda
11 1 (0.17%) Dynamics 365
11 1 (0.17%) Oracle CX
Communications & Networking
1 37 (6.20%) LAN
2 27 (4.52%) WAN
3 23 (3.85%) Firewall
4 20 (3.35%) Internet
5 16 (2.68%) VPN
6 15 (2.51%) Wireless
7 12 (2.01%) Cisco IOS
8 11 (1.84%) DNS
8 11 (1.84%) TCP/IP
9 10 (1.68%) Network Security
9 10 (1.68%) Wi-Fi
10 9 (1.51%) HTTPS
10 9 (1.51%) LTE
10 9 (1.51%) Skype
11 8 (1.34%) 3G
11 8 (1.34%) DHCP
11 8 (1.34%) Radio Access Network
11 8 (1.34%) SAN
11 8 (1.34%) VoIP
12 7 (1.17%) Broadband
Database & Business Intelligence
1 25 (4.19%) SQL Server
2 12 (2.01%) MySQL
3 11 (1.84%) GIS
4 9 (1.51%) BusinessObjects
5 6 (1.01%) DB2
6 4 (0.67%) Big Data
6 4 (0.67%) Hadoop
6 4 (0.67%) Oracle Reports
7 3 (0.50%) Cognos Impromptu
7 3 (0.50%) Oracle Exadata
7 3 (0.50%) SAP HANA
7 3 (0.50%) SQL Server 2005
8 2 (0.34%) Apache Hive
8 2 (0.34%) MS Access
8 2 (0.34%) Oracle Database
8 2 (0.34%) Pentaho
8 2 (0.34%) PostgreSQL
9 1 (0.17%) BusinessObjects XI
9 1 (0.17%) SQL Server 2014
9 1 (0.17%) SQL Server Reporting Services
Development Applications
1 21 (3.52%) JIRA
2 11 (1.84%) Jenkins
3 4 (0.67%) Bugzilla
4 2 (0.34%) Artifactory
4 2 (0.34%) Git (software)
4 2 (0.34%) IBM UrbanCode
4 2 (0.34%) Introscope
4 2 (0.34%) Maven
4 2 (0.34%) Sonatype Nexus
4 2 (0.34%) Vagrant
5 1 (0.17%) Oracle Forms
5 1 (0.17%) Rational DOORS
5 1 (0.17%) Rational Quality Manager
5 1 (0.17%) Team Foundation Server
5 1 (0.17%) Visual Studio
General
1 64 (10.72%) Telecoms
2 53 (8.88%) Finance
3 40 (6.70%) Banking
4 25 (4.19%) Retail
5 12 (2.01%) Front Office
6 10 (1.68%) Back Office
6 10 (1.68%) Pharmaceutical
7 9 (1.51%) Manufacturing
8 7 (1.17%) Spanish Language
9 6 (1.01%) Advertising
10 5 (0.84%) Corporate Banking
10 5 (0.84%) Electronics
10 5 (0.84%) French Language
11 4 (0.67%) Aerospace
11 4 (0.67%) Billing
11 4 (0.67%) Financial Institution
12 2 (0.34%) Automotive
12 2 (0.34%) Investment Banking
12 2 (0.34%) Marketing
12 2 (0.34%) Multimedia
Job Titles
1 196 (32.83%) Analyst
2 60 (10.05%) Service Analyst
3 50 (8.38%) Service Desk Analyst
4 45 (7.54%) Support Analyst
5 42 (7.04%) Developer
6 39 (6.53%) 1st Line Support
7 38 (6.37%) Support Engineer
8 33 (5.53%) IT Support
9 32 (5.36%) Administrator
10 30 (5.03%) Service Desk Support
11 29 (4.86%) Architect
11 29 (4.86%) Desktop Support
12 28 (4.69%) 1st Line Service Desk Analyst
12 28 (4.69%) Service Desk Support Analyst
13 27 (4.52%) 1st Line Support Analyst
14 23 (3.85%) Applications Support
14 23 (3.85%) IT Analyst
15 21 (3.52%) 2nd Line Support
16 19 (3.18%) Project Manager
17 18 (3.02%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 27 (4.52%) SOAP
2 21 (3.52%) Web Services
3 15 (2.51%) HTML
3 15 (2.51%) RESTful
4 14 (2.35%) REST
5 12 (2.01%) CSS
6 11 (1.84%) LDAP
7 10 (1.68%) Middleware
7 10 (1.68%) XML
8 8 (1.34%) ISPF
8 8 (1.34%) SAP PI
9 7 (1.17%) Apache Camel
9 7 (1.17%) JSON
9 7 (1.17%) ODBC
9 7 (1.17%) Spring
10 6 (1.01%) .NET
10 6 (1.01%) Rendezvous
11 5 (0.84%) J2EE
12 4 (0.67%) JDBC
12 4 (0.67%) XML Schema
Miscellaneous
1 47 (7.87%) Analytical Skills
2 37 (6.20%) Self-Motivation
3 30 (5.03%) Management Information System
4 25 (4.19%) CMDB
5 24 (4.02%) Computer Science
6 19 (3.18%) Data Centre
7 18 (3.02%) Mobile App
8 13 (2.18%) EPoS
9 10 (1.68%) Mainframe
10 9 (1.51%) Robotics
11 7 (1.17%) iPhone
11 7 (1.17%) User Experience
12 6 (1.01%) Foreign Exchange (FX)
12 6 (1.01%) Private Cloud
13 5 (0.84%) IVR
13 5 (0.84%) PKI
14 4 (0.67%) Blackberry
14 4 (0.67%) Enterprise Software
15 3 (0.50%) Fintech
15 3 (0.50%) Hybrid Cloud
Operating Systems
1 193 (32.33%) Windows
2 77 (12.90%) Linux
2 77 (12.90%) Unix
3 34 (5.70%) Windows 7
4 33 (5.53%) Windows 10
5 30 (5.03%) Windows Server
6 17 (2.85%) Windows Server 2008
6 17 (2.85%) zOS
7 13 (2.18%) Windows Server 2012
8 12 (2.01%) Mac OS
9 11 (1.84%) Apple iOS
10 10 (1.68%) Android
11 9 (1.51%) Red Hat Enterprise Linux
11 9 (1.51%) Windows XP
12 8 (1.34%) AIX
13 7 (1.17%) Windows Server 2003
14 6 (1.01%) Solaris
15 5 (0.84%) Windows Vista
16 4 (0.67%) HPUX
16 4 (0.67%) Windows Mobile
Processes & Methodologies
1 144 (24.12%) ITIL
2 106 (17.76%) Service Management
3 103 (17.25%) ITSM
4 68 (11.39%) Problem-Solving
5 62 (10.39%) Incident Management
6 54 (9.05%) Agile Software Development
7 32 (5.36%) Change Management
8 30 (5.03%) Continuous Improvement
8 30 (5.03%) Project Management
9 28 (4.69%) ITIL V3
9 28 (4.69%) Validation
10 27 (4.52%) Workflow
11 25 (4.19%) Service Delivery
12 23 (3.85%) Change Control
13 22 (3.69%) DevOps
13 22 (3.69%) Task Automation
14 20 (3.35%) Asset Management
14 20 (3.35%) Customer Requirements
14 20 (3.35%) Root Cause Analysis
14 20 (3.35%) User Acceptance Testing
Programming Languages
1 56 (9.38%) SQL
2 28 (4.69%) PowerShell
3 26 (4.36%) Shell Script
4 25 (4.19%) Java
5 20 (3.35%) JavaScript
6 16 (2.68%) JCL
7 12 (2.01%) C
8 10 (1.68%) PL/SQL
9 9 (1.51%) ActionScript
9 9 (1.51%) ActionScript 2.0
10 8 (1.34%) ABAP
11 5 (0.84%) Python
12 4 (0.67%) Perl
12 4 (0.67%) Ruby
13 3 (0.50%) C#
14 2 (0.34%) R
14 2 (0.34%) VB
15 1 (0.17%) C++
15 1 (0.17%) T-SQL
Qualifications
1 88 (14.74%) Security Cleared
2 68 (11.39%) SC Cleared
3 61 (10.22%) Degree
4 24 (4.02%) CCNA
4 24 (4.02%) Cisco Certification
5 22 (3.69%) ITIL Certification
6 19 (3.18%) Microsoft Certification
7 15 (2.51%) MCSE
8 13 (2.18%) ITIL Foundation Certificate
9 12 (2.01%) Computer Science Degree
10 10 (1.68%) MCP
11 8 (1.34%) DV Cleared
12 6 (1.01%) CCENT
12 6 (1.01%) HNC
12 6 (1.01%) MCSA
13 5 (0.84%) HND
13 5 (0.84%) ISTQB
14 3 (0.50%) CCNP
14 3 (0.50%) GNVQ
14 3 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 92 (15.41%) SLA
2 19 (3.18%) Data Quality
3 15 (2.51%) QA
4 10 (1.68%) PMO
5 6 (1.01%) JSP 440
6 4 (0.67%) Sarbanes-Oxley
7 2 (0.34%) ISO/IEC 20000
7 2 (0.34%) WCAG
8 1 (0.17%) GDPR
8 1 (0.17%) ISO/IEC 27001
8 1 (0.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 121 (20.27%) Active Directory
2 20 (3.35%) VMware Infrastructure
3 11 (1.84%) Oracle RAC
4 8 (1.34%) Hyper-V
4 8 (1.34%) Time Sharing Option
4 8 (1.34%) Virtual Machines
4 8 (1.34%) VMware ESXi
5 6 (1.01%) BitLocker
5 6 (1.01%) Docker
5 6 (1.01%) Virtual Desktop
6 4 (0.67%) NFS
7 3 (0.50%) Firmware
7 3 (0.50%) Forefront TMG
7 3 (0.50%) ISA Server
7 3 (0.50%) Microsoft App-V
7 3 (0.50%) UAG
8 2 (0.34%) iptables
8 2 (0.34%) Microsoft Virtual Server
8 2 (0.34%) Virtual Servers
8 2 (0.34%) VMware NSX
Systems Management
1 53 (8.88%) SCCM
2 16 (2.68%) SCOM
3 14 (2.35%) Puppet
4 12 (2.01%) Ansible
4 12 (2.01%) SCVMM
5 11 (1.84%) Opscode Chef
6 9 (1.51%) Control-M
7 8 (1.34%) Netcool
7 8 (1.34%) WSUS
8 7 (1.17%) Nessus
8 7 (1.17%) Terraform
9 6 (1.01%) BladeLogic
9 6 (1.01%) Kibana
9 6 (1.01%) Single Sign-On
10 5 (0.84%) CA Spectrum
10 5 (0.84%) PTC Integrity
10 5 (0.84%) ServiceCenter
10 5 (0.84%) SolarWinds Orion
11 4 (0.67%) SCOrch
11 4 (0.67%) Tivoli
Vendors
1 135 (22.61%) BMC
2 124 (20.77%) Microsoft
3 90 (15.08%) ServiceNow
4 49 (8.21%) Oracle
5 46 (7.71%) Cisco
5 46 (7.71%) VMware
6 35 (5.86%) HP
7 32 (5.36%) CA
8 31 (5.19%) Apple
9 25 (4.19%) Citrix
10 24 (4.02%) SAP
11 18 (3.02%) IBM
12 17 (2.85%) Red Hat
13 15 (2.51%) F5
13 15 (2.51%) McAfee
13 15 (2.51%) SolarWinds
13 15 (2.51%) TIBCO
14 12 (2.01%) Juniper
14 12 (2.01%) Moogsoft
15 10 (1.68%) Dell