Period
to 21 October 2017

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 21 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
21 Oct 2017
Same period 2016 Same period 2015
Rank 439 406 306
Rank change year-on-year -33 -100 +11
Contract jobs citing Remedy 505 590 885
As % of all contract IT jobs advertised in the UK 0.51% 0.56% 0.78%
As % of the Vendors category 1.19% 1.23% 1.78%
Number of daily rates quoted 252 307 376
UK median daily rate £350 £350 £363
Median daily rate % change year-on-year - -3.45% +5.99%
10th Percentile £120 £112 £156
90th Percentile £500 £518 £494
UK excluding London median daily rate £360 £325 £350
% change year-on-year +10.77% -7.14% +12.00%
Number of hourly rates quoted 45 63 105
UK median hourly rate £14.50 £11.50 £13.00
Median hourly rate % change year-on-year +26.09% -11.54% -0.65%
10th Percentile £10.00 £8.50 £8.99
90th Percentile £19.80 £17.00 £24.50
UK excluding London median hourly rate £13.55 £10.00 £12.50
% change year-on-year +35.48% -20.00% +12.11%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 42613 47842 49581
As % of all contract IT jobs advertised in the UK 42.90% 45.05% 43.45%
Number of daily rates quoted 26335 29231 29204
UK median daily rate £430 £415 £400
Median daily rate % change year-on-year +3.61% +3.75% -
10th Percentile £243 £240 £225
90th Percentile £620 £588 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% +7.14%
Number of hourly rates quoted 1386 1711 2170
UK median hourly rate £17.50 £17.10 £17.50
Median hourly rate % change year-on-year +2.34% -2.29% +4.67%
10th Percentile £10.50 £10.00 £10.38
90th Percentile £45.22 £45.00 £43.00
UK excluding London median hourly rate £16.84 £16.50 £17.00
% change year-on-year +2.03% -2.94% +3.03%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 21 October 2017.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 21 October 2017.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 21 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 486 £350 - 36
UK excluding London +24 324 £360 +10.77% 19
South East +23 204 £358 +13.84% 6
London -27 175 £300 -15.19% 18
Midlands +19 37 £325 -9.41% 4
South West +25 30 £360 +16.13% 1
East of England -12 28 £336 -29.26% 2
West Midlands +33 24 £400 -6.43% 3
North of England +45 15 £375 -6.25% 5
East Midlands -20 13 £200 -28.57% 1
North West +10 10 £375 +261.45% 2
Wales +12 6 £438 +12.90% 1
Yorkshire +26 5 £375 +22.95% 3
Scotland +17 5 £413 +144.44%
Northern Ireland -46 3 £390 -

For the 6 months to 21 October 2017, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy.

1 180 (35.64%) Remedy ITSM
2 173 (34.26%) ITIL
3 163 (32.28%) Windows
4 128 (25.35%) BMC
5 101 (20.00%) ITSM
6 97 (19.21%) Microsoft
7 85 (16.83%) Service Management
8 73 (14.46%) Finance
9 72 (14.26%) Telecoms
10 71 (14.06%) Security Cleared
11 65 (12.87%) Active Directory
11 65 (12.87%) Unix
12 64 (12.67%) Microsoft Excel
13 58 (11.49%) ITIL V3
14 57 (11.29%) Incident Management
15 54 (10.69%) SLA
15 54 (10.69%) Project Management
16 52 (10.30%) SQL
17 50 (9.90%) Microsoft Office
18 48 (9.50%) Change Management
19 47 (9.31%) SC Cleared
20 45 (8.91%) ServiceNow
21 43 (8.51%) Oracle
21 43 (8.51%) Linux
21 43 (8.51%) Microsoft PowerPoint
22 40 (7.92%) Cisco
22 40 (7.92%) Analytical Skills
23 36 (7.13%) CA
23 36 (7.13%) HP
23 36 (7.13%) Stakeholder Management

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (5.35%) SharePoint
2 12 (2.38%) MS Exchange
3 11 (2.18%) Confluence
4 9 (1.78%) Blackberry Enterprise Server
4 9 (1.78%) IIS
4 9 (1.78%) Skype for Business
5 8 (1.58%) CMS
6 7 (1.39%) SAS
7 6 (1.19%) Exchange Server 2007
8 4 (0.79%) JBoss
8 4 (0.79%) Smallworld
8 4 (0.79%) WebSphere
9 3 (0.59%) Exchange Server 2003
9 3 (0.59%) Exchange Server 2010
9 3 (0.59%) Exchange Server 2013
9 3 (0.59%) OpenStack
9 3 (0.59%) WebSphere Application Server
10 2 (0.40%) WebLogic
11 1 (0.20%) Apache
11 1 (0.20%) IBM Notes
Applications
1 64 (12.67%) Microsoft Excel
2 50 (9.90%) Microsoft Office
3 43 (8.51%) Microsoft PowerPoint
4 15 (2.97%) MS Visio
5 11 (2.18%) Microsoft Project
6 3 (0.59%) Maya
6 3 (0.59%) Spreadsheet
7 2 (0.40%) Acrobat
8 1 (0.20%) Shockwave
8 1 (0.20%) Windchill
Business Applications
1 180 (35.64%) Remedy ITSM
2 5 (0.99%) Remedy AR System
3 3 (0.59%) assyst
4 1 (0.20%) Dynamics CRM
4 1 (0.20%) Maximo
4 1 (0.20%) NetSuite
4 1 (0.20%) Unit4 Business World
Cloud Services
1 23 (4.55%) Microsoft Azure
2 20 (3.96%) Office 365
3 9 (1.78%) Amazon AWS
4 6 (1.19%) IaaS
5 4 (0.79%) PaaS
6 3 (0.59%) Amazon EC2
6 3 (0.59%) Amazon ELB
6 3 (0.59%) Amazon S3
6 3 (0.59%) Azure Active Directory
6 3 (0.59%) OpenShift
6 3 (0.59%) SaaS
7 2 (0.40%) Cloud Computing
8 1 (0.20%) Mimecast
8 1 (0.20%) OneDrive
Communications & Networking
1 26 (5.15%) TCP/IP
2 25 (4.95%) LAN
2 25 (4.95%) WAN
3 18 (3.56%) Firewall
4 16 (3.17%) LDAP
5 14 (2.77%) Internet
6 12 (2.38%) DNS
6 12 (2.38%) Network Security
6 12 (2.38%) SAN
7 10 (1.98%) VPN
7 10 (1.98%) Wireless
8 8 (1.58%) DHCP
9 7 (1.39%) MPLS
10 6 (1.19%) Ethernet
10 6 (1.19%) Gigabit Ethernet
10 6 (1.19%) Radio Access Network
11 5 (0.99%) BGP
11 5 (0.99%) MVNO
11 5 (0.99%) TETRA
11 5 (0.99%) Wi-Fi
Database & Business Intelligence
1 20 (3.96%) SQL Server
2 18 (3.56%) DB2
3 8 (1.58%) TimesTen
4 7 (1.39%) BusinessObjects
5 6 (1.19%) NoSQL
5 6 (1.19%) PostgreSQL
6 5 (0.99%) Oracle BI EE
6 5 (0.99%) Oracle Database
7 4 (0.79%) Data Warehouse
7 4 (0.79%) Informix
7 4 (0.79%) MS Access
8 3 (0.59%) Amazon RDS
8 3 (0.59%) RDBMS
8 3 (0.59%) Relational Database
8 3 (0.59%) SQL Server Analysis Services
9 2 (0.40%) GIS
9 2 (0.40%) MySQL
9 2 (0.40%) Oracle Database 11g
9 2 (0.40%) Oracle Reports
9 2 (0.40%) Power BI
Development Applications
1 20 (3.96%) JIRA
2 13 (2.57%) Git (software)
3 6 (1.19%) Maven
3 6 (1.19%) Visual Studio
4 5 (0.99%) Jenkins
4 5 (0.99%) Team Foundation Server
5 3 (0.59%) Artifactory
5 3 (0.59%) Introscope
5 3 (0.59%) Subversion
6 2 (0.40%) AppScan
6 2 (0.40%) Atlassian Bamboo
6 2 (0.40%) MSI
6 2 (0.40%) Pylint
7 1 (0.20%) Ant
7 1 (0.20%) Bitbucket
7 1 (0.20%) Rational DOORS
7 1 (0.20%) Rational Rhapsody
7 1 (0.20%) Sonatype Nexus
7 1 (0.20%) Vagrant
General
1 73 (14.46%) Finance
2 72 (14.26%) Telecoms
3 30 (5.94%) Banking
4 28 (5.54%) Retail
5 8 (1.58%) Back Office
5 8 (1.58%) Investment Banking
6 7 (1.39%) Front Office
7 6 (1.19%) Financial Institution
7 6 (1.19%) Manufacturing
8 5 (0.99%) Billing
8 5 (0.99%) French Language
8 5 (0.99%) Pharmaceutical
9 4 (0.79%) Electronics
9 4 (0.79%) Spanish Language
10 3 (0.59%) Aerospace
10 3 (0.59%) International Banking
10 3 (0.59%) Law
10 3 (0.59%) Marketing
10 3 (0.59%) Retail Banking
11 2 (0.40%) Military
Job Titles
1 146 (28.91%) Analyst
2 45 (8.91%) Service Analyst
3 38 (7.52%) Architect
4 36 (7.13%) Support Analyst
5 35 (6.93%) Administrator
6 34 (6.73%) Service Desk Analyst
7 24 (4.75%) Desktop Support
8 23 (4.55%) Support Engineer
9 22 (4.36%) Consultant
10 21 (4.16%) IT Analyst
10 21 (4.16%) Service Desk Engineer
11 18 (3.56%) Business Analyst
11 18 (3.56%) Operations Analyst
11 18 (3.56%) Remedy Analyst
11 18 (3.56%) Technical Analyst
12 14 (2.77%) Operational Support Analyst
12 14 (2.77%) Operations Support Analyst
13 13 (2.57%) Service Architect
13 13 (2.57%) Technical Services Analyst
14 12 (2.38%) 1st Line Support
Libraries, Frameworks & Software Standards
1 13 (2.57%) .NET
2 12 (2.38%) ODBC
3 10 (1.98%) HTML
4 9 (1.78%) .NET Framework
5 6 (1.19%) Spring
6 5 (0.99%) XML
7 4 (0.79%) Web Services
8 3 (0.59%) CGI
8 3 (0.59%) JFC
8 3 (0.59%) Node.js
8 3 (0.59%) WAP
9 2 (0.40%) ASP.NET
9 2 (0.40%) CSS
9 2 (0.40%) JPA
9 2 (0.40%) JSON
9 2 (0.40%) MSMQ
9 2 (0.40%) Spring MVC
9 2 (0.40%) Spring Web Flow
9 2 (0.40%) WCF
9 2 (0.40%) WF
Miscellaneous
1 40 (7.92%) Analytical Skills
2 33 (6.53%) CMDB
2 33 (6.53%) Data Centre
3 24 (4.75%) Management Information System
4 23 (4.55%) Replication
5 19 (3.76%) Blackberry
6 13 (2.57%) User Experience
7 9 (1.78%) Greenfield Project
7 9 (1.78%) iPhone
8 8 (1.58%) CCTV
9 7 (1.39%) Clustering
9 7 (1.39%) Virtual Team
10 6 (1.19%) iPad
11 5 (0.99%) Private Cloud
12 4 (0.79%) Data Protection Act
12 4 (0.79%) Enterprise Storage
12 4 (0.79%) Fixed Income
12 4 (0.79%) Frameworx
12 4 (0.79%) Life Science
12 4 (0.79%) Mainframe
Operating Systems
1 163 (32.28%) Windows
2 65 (12.87%) Unix
3 43 (8.51%) Linux
4 31 (6.14%) Windows 7
5 29 (5.74%) Windows Server
6 14 (2.77%) Windows 10
7 12 (2.38%) Windows Server 2008
7 12 (2.38%) Windows XP
8 9 (1.78%) Windows Server 2012
9 7 (1.39%) Solaris
9 7 (1.39%) Windows Server 2003
10 6 (1.19%) Red Hat Enterprise Linux
11 3 (0.59%) Android
11 3 (0.59%) VMS
11 3 (0.59%) Windows 2000
11 3 (0.59%) Windows Vista
12 2 (0.40%) AIX
12 2 (0.40%) Apple iOS
12 2 (0.40%) Mac OS
12 2 (0.40%) SUSE
Processes & Methodologies
1 173 (34.26%) ITIL
2 101 (20.00%) ITSM
3 85 (16.83%) Service Management
4 58 (11.49%) ITIL V3
5 57 (11.29%) Incident Management
6 54 (10.69%) Project Management
7 48 (9.50%) Change Management
8 36 (7.13%) Stakeholder Management
9 33 (6.53%) Agile Software Development
10 28 (5.54%) Service Delivery
11 26 (5.15%) PRINCE2
12 25 (4.95%) Capacity Management
12 25 (4.95%) Continuous Improvement
13 22 (4.36%) Configuration Management
14 21 (4.16%) Validation
15 20 (3.96%) Customer Requirements
15 20 (3.96%) Disaster Recovery
15 20 (3.96%) Migration
15 20 (3.96%) Problem Management
16 19 (3.76%) Chat Support
Programming Languages
1 52 (10.30%) SQL
2 23 (4.55%) Perl
3 19 (3.76%) Bash Shell
3 19 (3.76%) PowerShell
3 19 (3.76%) Shell Script
4 16 (3.17%) Java
4 16 (3.17%) Python
5 13 (2.57%) JavaScript
6 12 (2.38%) Korn
7 8 (1.58%) AWK
7 8 (1.58%) sed
8 6 (1.19%) PHP
8 6 (1.19%) Ruby
9 4 (0.79%) C
9 4 (0.79%) PL/SQL
10 3 (0.59%) C++
10 3 (0.59%) VBA
10 3 (0.59%) VBScript
11 2 (0.40%) T-SQL
12 1 (0.20%) VB.NET
Qualifications
1 71 (14.06%) Security Cleared
2 47 (9.31%) SC Cleared
3 23 (4.55%) Degree
4 17 (3.37%) ITIL Certification
4 17 (3.37%) Microsoft Certification
5 15 (2.97%) Cisco Certification
6 14 (2.77%) MCSE
7 11 (2.18%) BPSS Clearance
7 11 (2.18%) CCNP
7 11 (2.18%) DV Cleared
8 5 (0.99%) CCNA
8 5 (0.99%) CISM
8 5 (0.99%) CISSP
8 5 (0.99%) ITIL Foundation Certificate
8 5 (0.99%) MCP
9 4 (0.79%) PMI Certification
10 3 (0.59%) CISMP
10 3 (0.59%) MCSA
10 3 (0.59%) PMP
10 3 (0.59%) Sun Certification
Quality Assurance & Compliance
1 54 (10.69%) SLA
2 12 (2.38%) PMO
3 8 (1.58%) ISO/IEC 20000
4 6 (1.19%) QA
5 4 (0.79%) Sarbanes-Oxley
6 3 (0.59%) Data Quality
6 3 (0.59%) ISO/IEC 27001
7 2 (0.40%) GAMP
7 2 (0.40%) Solvency II
8 1 (0.20%) GDPR
8 1 (0.20%) GxP
System Software
1 65 (12.87%) Active Directory
2 16 (3.17%) VMware Infrastructure
3 11 (2.18%) Hyper-V
4 8 (1.58%) Firmware
5 7 (1.39%) XenApp
6 6 (1.19%) Virtual Machines
7 5 (0.99%) Microsoft App-V
8 4 (0.79%) Docker
8 4 (0.79%) Terminal Services
9 3 (0.59%) Citrix Presentation Server
9 3 (0.59%) Gluster
9 3 (0.59%) Microsoft Virtual Server
9 3 (0.59%) Virtual Servers
9 3 (0.59%) VMware ESXi
10 2 (0.40%) NFS
10 2 (0.40%) SRDF
10 2 (0.40%) vSphere
11 1 (0.20%) VMware Workstation
11 1 (0.20%) XenDesktop
Systems Management
1 27 (5.35%) Netcool
2 26 (5.15%) Ansible
3 22 (4.36%) ServiceCenter
4 13 (2.57%) SCCM
5 11 (2.18%) SCOM
6 10 (1.98%) NetBackup
7 6 (1.19%) BladeLogic
7 6 (1.19%) Control-M
7 6 (1.19%) MOM
8 4 (0.79%) Nessus
8 4 (0.79%) Puppet
8 4 (0.79%) Tivoli
9 3 (0.59%) AirWatch
9 3 (0.59%) Backup Exec
9 3 (0.59%) CA Wily
9 3 (0.59%) Kubernetes
9 3 (0.59%) Microsoft Clustering
9 3 (0.59%) Microsoft Intune
9 3 (0.59%) Nagios
9 3 (0.59%) Norton AntiVirus
Vendors
1 128 (25.35%) BMC
2 97 (19.21%) Microsoft
3 45 (8.91%) ServiceNow
4 43 (8.51%) Oracle
5 40 (7.92%) Cisco
6 36 (7.13%) CA
6 36 (7.13%) HP
7 23 (4.55%) Apple
7 23 (4.55%) Peregrine
7 23 (4.55%) VMware
8 17 (3.37%) Citrix
8 17 (3.37%) IBM
9 13 (2.57%) SAP
10 11 (2.18%) Qualys
11 10 (1.98%) Concur
11 10 (1.98%) NetApp
11 10 (1.98%) Nimsoft
12 9 (1.78%) Huawei
13 8 (1.58%) Atlassian
13 8 (1.58%) Comptel