Period
to 6 April 2020

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 6 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
6 Apr 2020
Same period 2019 Same period 2018
Rank 374 470 457
Rank change year-on-year +96 -13 -64
Contract jobs citing Remedy 369 452 507
As % of all contract jobs advertised in the UK 0.60% 0.47% 0.50%
As % of the Vendors category 1.40% 1.09% 1.20%
Number of daily rates quoted 185 231 253
Median daily rate £440 £365 £388
Median daily rate % change year-on-year +20.55% -5.81% +10.71%
10th Percentile £127 £133 £131
90th Percentile £650 £500 £515
UK excluding London median daily rate £406 £325 £375
% change year-on-year +24.77% -13.33% +7.14%
Number of hourly rates quoted 49 73 68
Median hourly rate £18.70 £12.50 £13.00
Median hourly rate % change year-on-year +49.60% -3.85% -1.89%
10th Percentile £10.83 £9.00 £8.39
90th Percentile £35.00 £26.50 £25.25
UK excluding London median hourly rate £14.49 £11.35 £11.00
% change year-on-year +27.67% +3.18% -10.20%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 26,424 41,314 42,327
As % of all contract IT jobs advertised in the UK 42.77% 42.61% 41.59%
Number of daily rates quoted 15,846 25,716 26,405
Median daily rate £450 £450 £450
10th Percentile £213 £263 £243
90th Percentile £650 £638 £625
UK excluding London median daily rate £425 £425 £405
% change year-on-year - +4.94% +1.25%
Number of hourly rates quoted 1,226 1,427 1,433
Median hourly rate £19.36 £18.00 £17.50
Median hourly rate % change year-on-year +7.53% +2.86% +2.94%
10th Percentile £11.85 £10.89 £10.75
90th Percentile £51.75 £49.50 £47.50
Median hourly rate £18.00 £17.00 £16.00
% change year-on-year +5.88% +6.25% -3.03%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Remedy.

Daily rate trend for Remedy in the UK

Remedy
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy over the 6 months to 6 April 2020.

Daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Remedy.

Hourly rate trend for Remedy in the UK

Remedy
Hourly Rate Histogram

Hourly rate distribution of jobs citing Remedy over the 6 months to 6 April 2020.

Hourly rate histogram for Remedy in the UK

Remedy
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 6 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +111 361 £450 +22.45% 36
UK excluding London +84 263 £406 +24.77% 32
South East +102 163 £400 - 14
London +152 104 £525 +19.32% 10
South West +45 34 £500 +25.00% 2
North of England +62 24 £450 +51.26% 5
Midlands -7 21 £225 -27.42% 5
East of England +24 17 £389 +55.50%
West Midlands +38 16 £250 -15.25% 4
Yorkshire +57 15 £475 +5.56% 2
North West +22 5 £400 +60.00% 2
East Midlands -22 5 £173 -44.35% 1
Wales +25 4 £525 +40.00% 4
Work from Home +8 4 £450 -1.48% 1
North East +34 3 £120 -50.26% 1
Scotland +29 3 £400 +276.47% 2

For the 6 months to 6 April 2020, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 177 (47.97%) Remedy ITSM
2 113 (30.62%) Windows
2 113 (30.62%) BMC
3 103 (27.91%) Microsoft
3 103 (27.91%) Security Cleared
4 96 (26.02%) ITIL
5 89 (24.12%) Problem-Solving
6 88 (23.85%) SC Cleared
7 84 (22.76%) ITSM
8 77 (20.87%) Active Directory
9 72 (19.51%) Service Management
10 71 (19.24%) Analytical Skills
11 66 (17.89%) ServiceNow
12 65 (17.62%) Microsoft Excel
13 63 (17.07%) Microsoft Office
14 58 (15.72%) Incident Management
15 51 (13.82%) Windows 7
16 50 (13.55%) HP
17 49 (13.28%) JavaScript
18 47 (12.74%) IBM
19 45 (12.20%) SLA
20 44 (11.92%) Netcool
20 44 (11.92%) Windows Server
21 43 (11.65%) Shell Script
22 42 (11.38%) MS Exchange
22 42 (11.38%) Finance
23 40 (10.84%) Windows Server 2003
24 39 (10.57%) REST
25 38 (10.30%) Microsoft PowerPoint
25 38 (10.30%) .NET

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (11.38%) MS Exchange
2 26 (7.05%) Exchange Server 2003
2 26 (7.05%) Exchange Server 2007
3 14 (3.79%) SharePoint
4 10 (2.71%) Exchange Server 2010
5 7 (1.90%) Skype for Business
6 5 (1.36%) IIS
7 4 (1.08%) LiveLink
7 4 (1.08%) WebSphere
8 3 (0.81%) Oracle SOA Suite
9 2 (0.54%) Apache Spark
9 2 (0.54%) CMS
9 2 (0.54%) Confluence
9 2 (0.54%) Exchange Server 2013
10 1 (0.27%) Apache Qpid
10 1 (0.27%) BizTalk Server
10 1 (0.27%) Blackberry Enterprise Server
10 1 (0.27%) Oracle Service Bus
Applications
1 65 (17.62%) Microsoft Excel
2 63 (17.07%) Microsoft Office
3 38 (10.30%) Microsoft PowerPoint
4 36 (9.76%) MS Visio
5 33 (8.94%) Microsoft Project
6 23 (6.23%) Acrobat
7 18 (4.88%) Spreadsheet
8 1 (0.27%) Photoshop
Business Applications
1 177 (47.97%) Remedy ITSM
2 10 (2.71%) Remedy AR System
3 4 (1.08%) Visualfiles
4 2 (0.54%) Eikon
4 2 (0.54%) Salesforce.com CRM
5 1 (0.27%) assyst
5 1 (0.27%) iTrent
5 1 (0.27%) Maximo
5 1 (0.27%) Oracle BPM
5 1 (0.27%) SAP SD
5 1 (0.27%) Workfront
Cloud Services
1 13 (3.52%) Office 365
2 7 (1.90%) Power Platform
3 5 (1.36%) Azure
4 4 (1.08%) AWS
4 4 (1.08%) GitHub
4 4 (1.08%) Veeva
5 2 (0.54%) IaaS
5 2 (0.54%) PaaS
6 1 (0.27%) Azure Active Directory
6 1 (0.27%) NuGet
6 1 (0.27%) OneDrive
6 1 (0.27%) SaaS
Communications & Networking
1 35 (9.49%) SNMP
2 32 (8.67%) VPN
3 30 (8.13%) Remote Desktop
4 29 (7.86%) WebEx
5 26 (7.05%) Internet
6 16 (4.34%) DNS
7 15 (4.07%) LAN
8 14 (3.79%) Firewall
9 12 (3.25%) WAN
10 9 (2.44%) DHCP
10 9 (2.44%) Network Security
10 9 (2.44%) Wi-Fi
11 8 (2.17%) FTP
11 8 (2.17%) Skype
12 7 (1.90%) LTE
12 7 (1.90%) SAN
12 7 (1.90%) VoLTE
13 5 (1.36%) 2G
13 5 (1.36%) 4G
13 5 (1.36%) TCP/IP
Database & Business Intelligence
1 36 (9.76%) SQL Server
2 15 (4.07%) Flink
3 7 (1.90%) Power BI
4 6 (1.63%) Oracle Database
4 6 (1.63%) QlikView
5 5 (1.36%) SQL Server 2005
6 4 (1.08%) Adabas
6 4 (1.08%) BusinessObjects
6 4 (1.08%) Data Warehouse
7 3 (0.81%) DB2
7 3 (0.81%) SQL Server 2016
8 2 (0.54%) Hadoop
8 2 (0.54%) SQL Server Integration Services
9 1 (0.27%) Oracle Reports
9 1 (0.27%) Relational Database
9 1 (0.27%) SAP BW
9 1 (0.27%) SQL Server Reporting Services
Development Applications
1 6 (1.63%) JIRA
2 4 (1.08%) ClearQuest
2 4 (1.08%) Jenkins
3 3 (0.81%) Subversion
4 2 (0.54%) Artifactory
4 2 (0.54%) Maven
4 2 (0.54%) Redmine
4 2 (0.54%) Team Foundation Server
5 1 (0.27%) Ant
5 1 (0.27%) Git (software)
5 1 (0.27%) Hudson
5 1 (0.27%) Selenium
5 1 (0.27%) Vagrant
General
1 42 (11.38%) Finance
2 36 (9.76%) Telecoms
3 14 (3.79%) Banking
4 10 (2.71%) Public Sector
5 7 (1.90%) Retail
6 6 (1.63%) Corporate Banking
7 5 (1.36%) Aerospace
7 5 (1.36%) Police
8 4 (1.08%) Law
8 4 (1.08%) Marketing
8 4 (1.08%) Pharmaceutical
9 3 (0.81%) Billing
9 3 (0.81%) Dutch Language
9 3 (0.81%) Manufacturing
9 3 (0.81%) Military
10 2 (0.54%) Back Office
10 2 (0.54%) Front Office
11 1 (0.27%) Italian Language
Job Titles
1 71 (19.24%) Analyst
2 41 (11.11%) Developer
3 35 (9.49%) Architect
3 35 (9.49%) Designer
4 32 (8.67%) Consultant
5 29 (7.86%) Solutions Designer
6 28 (7.59%) Desktop Support
7 25 (6.78%) Solutions Architect
8 22 (5.96%) Project Manager
9 21 (5.69%) Support Engineer
10 18 (4.88%) IT Support
11 17 (4.61%) Remedy Developer
12 14 (3.79%) Administrator
12 14 (3.79%) Help Desk Support
13 13 (3.52%) Service Analyst
14 12 (3.25%) Network Engineer
14 12 (3.25%) Support Analyst
15 11 (2.98%) Service Desk Analyst
16 10 (2.71%) C# Developer
16 10 (2.71%) Remedy Consultant
Libraries, Frameworks & Software Standards
1 39 (10.57%) REST
2 38 (10.30%) .NET
2 38 (10.30%) SOAP
2 38 (10.30%) Web Services
3 24 (6.50%) CSS
4 23 (6.23%) HTML
5 21 (5.69%) AngularJS
6 19 (5.15%) Kafka
6 19 (5.15%) React
6 19 (5.15%) Vue.js
7 11 (2.98%) XML
8 9 (2.44%) JSON
9 6 (1.63%) LDAP
10 4 (1.08%) Middleware
11 3 (0.81%) Node.js
12 2 (0.54%) ASP.NET
12 2 (0.54%) D3.js
12 2 (0.54%) Highcharts JS
12 2 (0.54%) J2EE
12 2 (0.54%) LINQ
Miscellaneous
1 71 (19.24%) Analytical Skills
2 29 (7.86%) Blackberry
2 29 (7.86%) CMDB
3 24 (6.50%) PDA
4 23 (6.23%) Management Information System
5 20 (5.42%) Foreign Exchange (FX)
6 19 (5.15%) Equities
7 15 (4.07%) Data Centre
8 13 (3.52%) Hedge funds
9 10 (2.71%) Self-Motivation
10 6 (1.63%) Driving Licence
11 4 (1.08%) Mainframe
11 4 (1.08%) Replication
12 3 (0.81%) PMI
12 3 (0.81%) Smart Meter
13 2 (0.54%) AS400
13 2 (0.54%) iPad
13 2 (0.54%) iSeries
13 2 (0.54%) Taxonomies
13 2 (0.54%) Video Conferencing
Operating Systems
1 113 (30.62%) Windows
2 51 (13.82%) Windows 7
3 44 (11.92%) Windows Server
4 40 (10.84%) Windows Server 2003
5 37 (10.03%) Windows Server 2008
6 34 (9.21%) Linux
7 30 (8.13%) Windows Vista
8 29 (7.86%) Windows 10
9 27 (7.32%) Windows XP
10 26 (7.05%) Windows 2000
11 15 (4.07%) CentOS
12 13 (3.52%) Mac OS X
12 13 (3.52%) Unix
13 11 (2.98%) Windows Server 2012
14 9 (2.44%) Red Hat Enterprise Linux
15 8 (2.17%) Apple iOS
16 6 (1.63%) AIX
17 5 (1.36%) Solaris
18 4 (1.08%) Windows 8
19 3 (0.81%) Mac OS
Processes & Methodologies
1 96 (26.02%) ITIL
2 89 (24.12%) Problem-Solving
3 84 (22.76%) ITSM
4 72 (19.51%) Service Management
5 58 (15.72%) Incident Management
6 29 (7.86%) Change Management
6 29 (7.86%) Project Management
7 28 (7.59%) Network Management
8 26 (7.05%) Integration Testing
9 24 (6.50%) Web Development
10 23 (6.23%) Smoke Testing
10 23 (6.23%) TDD
10 23 (6.23%) Unit Testing
11 22 (5.96%) Problem Management
12 21 (5.69%) OO
13 20 (5.42%) Configuration Management
13 20 (5.42%) Continuous Integration
14 19 (5.15%) Fund Accounting
14 19 (5.15%) OOP
14 19 (5.15%) Portfolio Management
Programming Languages
1 49 (13.28%) JavaScript
2 43 (11.65%) Shell Script
3 37 (10.03%) Perl
4 35 (9.49%) Java
5 29 (7.86%) Python
6 27 (7.32%) C#
7 25 (6.78%) SQL
8 23 (6.23%) PHP
9 15 (4.07%) PowerShell
10 10 (2.71%) C++
11 6 (1.63%) JCL
12 4 (1.08%) C
12 4 (1.08%) Natural
12 4 (1.08%) VB
12 4 (1.08%) VBScript
13 2 (0.54%) ActionScript
13 2 (0.54%) ActionScript 2.0
13 2 (0.54%) Ruby
13 2 (0.54%) T-SQL
13 2 (0.54%) VBA
Qualifications
1 103 (27.91%) Security Cleared
2 88 (23.85%) SC Cleared
3 23 (6.23%) Cisco Certification
4 22 (5.96%) CCNA
5 16 (4.34%) Network+ Certification
6 15 (4.07%) DV Cleared
7 12 (3.25%) A+ Certification
7 12 (3.25%) Degree
7 12 (3.25%) Microsoft Certification
8 10 (2.71%) CCENT
9 8 (2.17%) ITIL Certification
10 7 (1.90%) MCSA
11 6 (1.63%) Dell Certification
11 6 (1.63%) VMware Certified Professional (VCP)
12 5 (1.36%) ITIL Foundation Certificate
12 5 (1.36%) MCSE
12 5 (1.36%) PMI Certification
13 4 (1.08%) CCNP
13 4 (1.08%) CompTIA Security+
13 4 (1.08%) Master's Degree
Quality Assurance & Compliance
1 45 (12.20%) SLA
2 10 (2.71%) NIST
3 8 (2.17%) QA
4 4 (1.08%) Data Quality
4 4 (1.08%) GDPR
5 3 (0.81%) PMO
6 1 (0.27%) Sarbanes-Oxley
System Software
1 77 (20.87%) Active Directory
2 13 (3.52%) VMware Infrastructure
3 11 (2.98%) VMware NSX
4 10 (2.71%) Hyper-V
5 5 (1.36%) UAG
5 5 (1.36%) Virtual Desktop
5 5 (1.36%) XenApp
6 4 (1.08%) Docker
7 3 (0.81%) VMware ESXi
8 2 (0.54%) Citrix Hypervisor
8 2 (0.54%) Forefront TMG
8 2 (0.54%) ISA Server
8 2 (0.54%) XenDesktop
9 1 (0.27%) Firmware
9 1 (0.27%) iptables
9 1 (0.27%) NFS
9 1 (0.27%) Oracle RAC
9 1 (0.27%) Virtual Machines
9 1 (0.27%) Virtual Servers
Systems Management
1 44 (11.92%) Netcool
2 36 (9.76%) Amdocs OSS
2 36 (9.76%) Netcool/OMNIbus
3 27 (7.32%) Systems Management Server (SMS)
4 26 (7.05%) ServiceCenter
5 22 (5.96%) SCCM
6 10 (2.71%) vCenter Server
7 8 (2.17%) Ansible
8 7 (1.90%) OpenView Configuration Management
9 6 (1.63%) SCOM
9 6 (1.63%) Tivoli
10 5 (1.36%) Opscode Chef
10 5 (1.36%) WSUS
11 4 (1.08%) BladeLogic
11 4 (1.08%) HP Operations Orchestration
11 4 (1.08%) Microsoft Intune
11 4 (1.08%) Puppet
12 3 (0.81%) HP NNM
12 3 (0.81%) HP SiteScope
12 3 (0.81%) HP UCMDB
Vendors
1 113 (30.62%) BMC
2 103 (27.91%) Microsoft
3 66 (17.89%) ServiceNow
4 50 (13.55%) HP
5 47 (12.74%) IBM
6 37 (10.03%) Cramer
7 36 (9.76%) Siebel
7 36 (9.76%) xMatters
8 30 (8.13%) Cisco
9 28 (7.59%) Bomgar
10 26 (7.05%) Peregrine
10 26 (7.05%) VMware
11 24 (6.50%) Adobe
12 18 (4.88%) Oracle
13 16 (4.34%) Huawei
14 14 (3.79%) Nokia
15 13 (3.52%) Citrix
15 13 (3.52%) Dell
16 11 (2.98%) Palo Alto
17 9 (2.44%) Apple