Period
to 16 July 2019

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 16 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
16 Jul 2019
Same period 2018 Same period 2017
Rank 452 444 423
Rank change year-on-year -8 -21 -47
Contract jobs citing Remedy 440 536 526
As % of all contract IT jobs advertised in the UK 0.47% 0.52% 0.55%
As % of the Vendors category 1.11% 1.24% 1.26%
Number of daily rates quoted 267 242 238
UK median daily rate £375 £378 £330
Median daily rate % change year-on-year -0.66% +14.39% -5.71%
10th Percentile £120 £150 £113
90th Percentile £575 £520 £515
UK excluding London median daily rate £365 £371 £344
% change year-on-year -1.52% +7.82% +10.44%
Number of hourly rates quoted 32 95 48
UK median hourly rate £13.50 £13.00 £15.00
Median hourly rate % change year-on-year +3.85% -13.33% +50.00%
10th Percentile £9.00 £9.00 £9.46
90th Percentile £23.75 £29.50 £21.00
UK excluding London median hourly rate £17.50 £12.42 £15.00
% change year-on-year +40.90% -17.20% +52.83%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 39,513 43,118 41,616
As % of all contract IT jobs advertised in the UK 42.54% 41.57% 43.85%
Number of daily rates quoted 24,584 26,636 25,380
UK median daily rate £454 £450 £425
Median daily rate % change year-on-year +0.89% +5.88% +3.03%
10th Percentile £256 £250 £250
90th Percentile £638 £625 £600
UK excluding London median daily rate £425 £415 £400
% change year-on-year +2.41% +3.75% +3.23%
Number of hourly rates quoted 1,410 1,585 1,442
UK median hourly rate £19.03 £17.50 £17.00
Median hourly rate % change year-on-year +8.74% +2.94% -2.86%
10th Percentile £11.17 £11.00 £10.41
90th Percentile £50.00 £47.45 £47.50
UK excluding London median hourly rate £17.50 £16.50 £16.36
% change year-on-year +6.06% +0.89% -6.54%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 16 July 2019.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 16 July 2019.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 16 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 414 £375 -3.23% 75
UK excluding London +15 343 £365 -1.52% 63
South East +22 157 £400 +10.15% 14
Midlands +46 80 £295 -37.89% 18
London -54 79 £418 -1.76% 14
East Midlands +49 44 £310 -35.42% 5
East of England +25 37 £400 +45.45% 9
West Midlands +2 36 £225 -51.35% 13
North of England +33 35 £400 +23.08% 17
South West -17 23 £494 +12.86% 4
Yorkshire +29 18 £400 +23.08% 11
North West +26 15 £413 +13.79% 6
Scotland +32 7 £363 +8.21% 1
Wales -7 4 £375 +3.45% 1
North East +6 2 £241 -22.18%
Northern Ireland - 1 - -

For the 6 months to 16 July 2019, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 178 (40.45%) Remedy ITSM
2 144 (32.73%) ITIL
3 129 (29.32%) BMC
4 125 (28.41%) Windows
5 121 (27.50%) Microsoft
6 96 (21.82%) ITSM
7 94 (21.36%) Service Management
8 88 (20.00%) Telecoms
9 74 (16.82%) Microsoft Office
10 72 (16.36%) Active Directory
10 72 (16.36%) Security Cleared
11 58 (13.18%) Finance
12 57 (12.95%) SQL
13 56 (12.73%) ServiceNow
14 55 (12.50%) CMDB
15 50 (11.36%) Configuration Management
16 48 (10.91%) SLA
16 48 (10.91%) Agile Software Development
17 47 (10.68%) Incident Management
18 46 (10.45%) SC Cleared
19 44 (10.00%) Analytical Skills
20 43 (9.77%) Microsoft Excel
21 41 (9.32%) Windows 7
22 39 (8.86%) VMware
22 39 (8.86%) Change Management
22 39 (8.86%) Degree
23 38 (8.64%) Problem-Solving
24 37 (8.41%) DevOps
25 36 (8.18%) Migration
25 36 (8.18%) Project Management

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.00%) SharePoint
2 13 (2.95%) IIS
3 12 (2.73%) Confluence
4 10 (2.27%) MS Exchange
5 7 (1.59%) Skype for Business
6 6 (1.36%) SAS
7 4 (0.91%) Exchange Server 2003
8 3 (0.68%) Blackberry Enterprise Server
8 3 (0.68%) CMS
8 3 (0.68%) Exchange Server 2007
8 3 (0.68%) IBM Notes
8 3 (0.68%) Smallworld
9 1 (0.23%) CICS
9 1 (0.23%) Exchange Server 2010
9 1 (0.23%) Exchange Server 2013
9 1 (0.23%) OpenStack
9 1 (0.23%) Oracle Service Bus
9 1 (0.23%) Oracle SOA Suite
9 1 (0.23%) SharePoint Server
Applications
1 74 (16.82%) Microsoft Office
2 43 (9.77%) Microsoft Excel
3 25 (5.68%) Microsoft PowerPoint
4 17 (3.86%) MS Visio
5 10 (2.27%) Microsoft Project
6 4 (0.91%) Siemens NX
7 3 (0.68%) Chatbot
7 3 (0.68%) Spreadsheet
8 2 (0.45%) Acrobat
8 2 (0.45%) Shockwave
9 1 (0.23%) Adobe Creative Suite
Business Applications
1 178 (40.45%) Remedy ITSM
2 10 (2.27%) Remedy AR System
3 7 (1.59%) Dynamics CRM
4 6 (1.36%) assyst
5 3 (0.68%) Dynamics NAV
6 1 (0.23%) Oracle BPM
6 1 (0.23%) SAP ERP
Cloud Services
1 22 (5.00%) Office 365
2 14 (3.18%) Amazon AWS
3 13 (2.95%) SaaS
4 11 (2.50%) GitHub
4 11 (2.50%) Microsoft Azure
5 7 (1.59%) OneDrive
6 6 (1.36%) npm
7 5 (1.14%) PaaS
8 4 (0.91%) Azure Active Directory
8 4 (0.91%) Dynamics 365
8 4 (0.91%) IaaS
9 3 (0.68%) Microsoft Flow
9 3 (0.68%) Mimecast
9 3 (0.68%) Power Platform
10 1 (0.23%) Adobe Creative Cloud
10 1 (0.23%) G Suite
10 1 (0.23%) OpenShift
Communications & Networking
1 28 (6.36%) Wireless
2 22 (5.00%) Internet
3 21 (4.77%) VPN
4 16 (3.64%) LAN
5 14 (3.18%) 4G
5 14 (3.18%) Firewall
6 13 (2.95%) DNS
7 12 (2.73%) DHCP
7 12 (2.73%) Radio Access Network
7 12 (2.73%) WebEx
8 11 (2.50%) SAN
8 11 (2.50%) WAN
9 10 (2.27%) LTE
9 10 (2.27%) MPLS
10 9 (2.05%) 3G
10 9 (2.05%) TCP/IP
11 8 (1.82%) 2G
12 7 (1.59%) Remote Desktop
13 6 (1.36%) Cisco IOS
14 5 (1.14%) SNMP
Database & Business Intelligence
1 28 (6.36%) SQL Server
2 12 (2.73%) SQL Server Integration Services
3 10 (2.27%) Data Warehouse
4 8 (1.82%) SQL Server Reporting Services
5 7 (1.59%) Pentaho
6 6 (1.36%) Oracle BI EE
6 6 (1.36%) Oracle ODI
6 6 (1.36%) Oracle OWB
7 5 (1.14%) DB2
7 5 (1.14%) SQL Server 2008
7 5 (1.14%) SQL Server 2012
7 5 (1.14%) SQL Server 2014
8 4 (0.91%) Oracle Database
8 4 (0.91%) Oracle Reports
9 3 (0.68%) Power BI
9 3 (0.68%) RDBMS
9 3 (0.68%) Relational Database
10 2 (0.45%) GIS
10 2 (0.45%) Oracle Discoverer
10 2 (0.45%) SQL Server 7
Development Applications
1 20 (4.55%) JIRA
2 17 (3.86%) Rational DOORS
2 17 (3.86%) Rational Quality Manager
3 14 (3.18%) Bugzilla
4 10 (2.27%) Git (software)
5 7 (1.59%) Team Foundation Server
6 6 (1.36%) Maven
6 6 (1.36%) Subversion
7 5 (1.14%) GitLab
7 5 (1.14%) MSBuild
8 3 (0.68%) Visual Studio Team System
9 2 (0.45%) Jenkins
9 2 (0.45%) SQL Server Management Studio (SSMS)
10 1 (0.23%) Bitbucket
10 1 (0.23%) Hudson
10 1 (0.23%) MSI
10 1 (0.23%) Vagrant
General
1 88 (20.00%) Telecoms
2 58 (13.18%) Finance
3 10 (2.27%) Banking
4 7 (1.59%) Back Office
4 7 (1.59%) Retail
5 6 (1.36%) Legal
6 5 (1.14%) Marketing
7 4 (0.91%) Advertising
7 4 (0.91%) Billing
7 4 (0.91%) Electronics
8 3 (0.68%) Manufacturing
8 3 (0.68%) Publishing
9 2 (0.45%) Front Office
9 2 (0.45%) German Language
9 2 (0.45%) Investment Banking
10 1 (0.23%) Corporate Banking
10 1 (0.23%) French Language
10 1 (0.23%) Law
10 1 (0.23%) Military
10 1 (0.23%) Welsh Language
Job Titles
1 82 (18.64%) Analyst
2 40 (9.09%) Consultant
3 29 (6.59%) Developer
4 27 (6.14%) Support Engineer
5 25 (5.68%) Service Analyst
6 23 (5.23%) Desktop Support
7 22 (5.00%) Delivery Manager
8 19 (4.32%) Architect
9 18 (4.09%) Project Manager
10 16 (3.64%) Network Engineer
11 15 (3.41%) Business Analyst
12 14 (3.18%) Administrator
12 14 (3.18%) Remedy Consultant
13 12 (2.73%) Configuration Manager
13 12 (2.73%) Service Desk Analyst
14 11 (2.50%) 1st Line Support
14 11 (2.50%) Desktop Engineer
14 11 (2.50%) Test Engineer
15 10 (2.27%) Incident Manager
15 10 (2.27%) Support Analyst
Libraries, Frameworks & Software Standards
1 32 (7.27%) Web Services
2 17 (3.86%) .NET
3 14 (3.18%) REST
4 13 (2.95%) Node.js
5 12 (2.73%) SOAP
6 11 (2.50%) XML
7 5 (1.14%) HTML
7 5 (1.14%) RESTful
8 4 (0.91%) CSS
8 4 (0.91%) Elastic Stack
9 3 (0.68%) ADO
9 3 (0.68%) Entity Framework
9 3 (0.68%) HTML5
9 3 (0.68%) jQuery
9 3 (0.68%) JSON
10 2 (0.45%) 802.1X
10 2 (0.45%) Flash
11 1 (0.23%) Ajax
11 1 (0.23%) LDAP
11 1 (0.23%) Middleware
Miscellaneous
1 55 (12.50%) CMDB
2 44 (10.00%) Analytical Skills
3 27 (6.14%) Self-Motivation
4 23 (5.23%) Management Information System
5 12 (2.73%) Data Centre
6 10 (2.27%) Mainframe
6 10 (2.27%) TM Forum
7 9 (2.05%) Enterprise Software
8 7 (1.59%) Blackberry
8 7 (1.59%) NHS
8 7 (1.59%) User Experience
9 6 (1.36%) CCTV
9 6 (1.36%) PMI
10 5 (1.14%) Fibre Optics
10 5 (1.14%) iPad
10 5 (1.14%) Reference Data
11 4 (0.91%) Driving Licence
11 4 (0.91%) IBM Mainframe
11 4 (0.91%) Linux Command Line
12 3 (0.68%) Replication
Operating Systems
1 125 (28.41%) Windows
2 41 (9.32%) Windows 7
3 34 (7.73%) Unix
4 32 (7.27%) Windows 10
4 32 (7.27%) Windows Server
5 31 (7.05%) Linux
6 20 (4.55%) Windows Server 2008
7 16 (3.64%) Windows XP
8 10 (2.27%) Mac OS
9 9 (2.05%) Windows Server 2012
10 8 (1.82%) Mac OS X
10 8 (1.82%) Windows Server 2003
11 7 (1.59%) Windows 2000
12 5 (1.14%) Red Hat Enterprise Linux
13 4 (0.91%) AIX
13 4 (0.91%) Windows Vista
13 4 (0.91%) zOS
14 3 (0.68%) CentOS
14 3 (0.68%) Solaris
14 3 (0.68%) Windows 8
Processes & Methodologies
1 144 (32.73%) ITIL
2 96 (21.82%) ITSM
3 94 (21.36%) Service Management
4 50 (11.36%) Configuration Management
5 48 (10.91%) Agile Software Development
6 47 (10.68%) Incident Management
7 39 (8.86%) Change Management
8 38 (8.64%) Problem-Solving
9 37 (8.41%) DevOps
10 36 (8.18%) Migration
10 36 (8.18%) Project Management
11 33 (7.50%) ITIL V3
11 33 (7.50%) Service Delivery
12 32 (7.27%) Problem Management
13 28 (6.36%) Asset Management
14 23 (5.23%) Stakeholder Management
15 19 (4.32%) Test Management
15 19 (4.32%) Workflow
16 18 (4.09%) PRINCE2
17 17 (3.86%) Business Intelligence
Programming Languages
1 57 (12.95%) SQL
2 28 (6.36%) PowerShell
3 16 (3.64%) Java
4 15 (3.41%) JavaScript
5 13 (2.95%) Python
6 11 (2.50%) T-SQL
7 10 (2.27%) PHP
8 9 (2.05%) C
8 9 (2.05%) Perl
9 8 (1.82%) Shell Script
10 7 (1.59%) PL/SQL
11 4 (0.91%) ActionScript
11 4 (0.91%) ActionScript 2.0
11 4 (0.91%) JCL
11 4 (0.91%) VB
11 4 (0.91%) VBScript
12 3 (0.68%) C#
12 3 (0.68%) VBA
13 2 (0.45%) Bash Shell
14 1 (0.23%) COBOL
Qualifications
1 72 (16.36%) Security Cleared
2 46 (10.45%) SC Cleared
3 39 (8.86%) Degree
4 21 (4.77%) HNC
5 20 (4.55%) Cisco Certification
6 18 (4.09%) ITIL Certification
7 17 (3.86%) ISTQB
8 15 (3.41%) HND
8 15 (3.41%) ISTQB Foundation Certification
9 14 (3.18%) ISTQB Advanced Certification
10 13 (2.95%) CCNA
10 13 (2.95%) DV Cleared
11 11 (2.50%) CCNP
12 9 (2.05%) Master's Degree
13 8 (1.82%) Microsoft Certification
13 8 (1.82%) PMI Certification
14 7 (1.59%) MCSE
14 7 (1.59%) PRINCE2 Practitioner
15 4 (0.91%) A+ Certification
15 4 (0.91%) ISEB
Quality Assurance & Compliance
1 48 (10.91%) SLA
2 16 (3.64%) Data Quality
3 5 (1.14%) PMO
4 3 (0.68%) GDPR
4 3 (0.68%) ISO/IEC 20000
4 3 (0.68%) ISO/IEC 27001
4 3 (0.68%) Sarbanes-Oxley
5 2 (0.45%) Disclosure Scotland
6 1 (0.23%) HIPAA
6 1 (0.23%) PCI DSS
System Software
1 72 (16.36%) Active Directory
2 23 (5.23%) VMware Infrastructure
3 10 (2.27%) VMware ESXi
4 8 (1.82%) Hyper-V
5 5 (1.14%) Docker
6 4 (0.91%) Virtual Machines
7 3 (0.68%) Microsoft App-V
7 3 (0.68%) NDS
7 3 (0.68%) NetIQ eDirectory
7 3 (0.68%) XenApp
8 2 (0.45%) Firmware
8 2 (0.45%) Microsoft Virtual Server
8 2 (0.45%) Terminal Services
8 2 (0.45%) Virtual Servers
9 1 (0.23%) BitLocker
9 1 (0.23%) Time Sharing Option
9 1 (0.23%) Virtual Desktop
9 1 (0.23%) VMware NSX
9 1 (0.23%) vSphere
Systems Management
1 32 (7.27%) Netcool
2 22 (5.00%) SCCM
3 18 (4.09%) Control-M
4 12 (2.73%) SCOM
5 9 (2.05%) Ansible
5 9 (2.05%) WSUS
6 7 (1.59%) Nagios
7 6 (1.36%) OpenView
8 5 (1.14%) CA Spectrum
8 5 (1.14%) ITRS Geneos
8 5 (1.14%) Kubernetes
8 5 (1.14%) ZABBIX
9 4 (0.91%) Microsoft Data Protection Manager
9 4 (0.91%) ServiceCenter
9 4 (0.91%) Systems Management Server (SMS)
9 4 (0.91%) vRealize
9 4 (0.91%) vRealize Orchestrator
9 4 (0.91%) WhatsUp Gold
10 3 (0.68%) Netcool/OMNIbus
10 3 (0.68%) WMI
Vendors
1 129 (29.32%) BMC
2 121 (27.50%) Microsoft
3 56 (12.73%) ServiceNow
4 39 (8.86%) VMware
5 33 (7.50%) Cisco
6 27 (6.14%) HP
7 22 (5.00%) OpenText
7 22 (5.00%) Oracle
8 19 (4.32%) SolarWinds
9 17 (3.86%) IBM
10 16 (3.64%) Apple
11 15 (3.41%) Citrix
12 13 (2.95%) Dynatrace
13 11 (2.50%) McAfee
14 9 (2.05%) Peregrine
14 9 (2.05%) Splunk
15 8 (1.82%) CA
15 8 (1.82%) SAP
16 7 (1.59%) Dell
17 6 (1.36%) Adobe