Period
to 20 November 2017

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 443 407 308
Rank change year-on-year -36 -99 +17
Contract jobs citing Remedy 500 591 865
As % of all contract IT jobs advertised in the UK 0.49% 0.57% 0.76%
As % of the Vendors category 1.15% 1.25% 1.74%
Number of daily rates quoted 257 317 370
UK median daily rate £360 £350 £360
Median daily rate % change year-on-year +2.86% -2.78% +7.46%
10th Percentile £116 £120 £130
90th Percentile £530 £521 £489
UK excluding London median daily rate £375 £343 £350
% change year-on-year +9.49% -2.14% +16.67%
Number of hourly rates quoted 46 50 103
UK median hourly rate £14.25 £11.63 £16.00
Median hourly rate % change year-on-year +22.58% -27.34% +22.68%
10th Percentile £10.00 £8.50 £8.70
90th Percentile £19.75 £17.00 £23.75
UK excluding London median hourly rate £13.25 £10.50 £15.93
% change year-on-year +26.19% -34.09% +42.87%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 43596 47131 49574
As % of all contract IT jobs advertised in the UK 42.63% 45.31% 43.35%
Number of daily rates quoted 27081 28807 29231
UK median daily rate £430 £420 £400
Median daily rate % change year-on-year +2.38% +5.00% -
10th Percentile £238 £240 £225
90th Percentile £625 £588 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% +4.17%
Number of hourly rates quoted 1460 1688 2113
UK median hourly rate £17.38 £16.75 £17.50
Median hourly rate % change year-on-year +3.73% -4.29% +6.06%
10th Percentile £10.56 £10.24 £10.13
90th Percentile £45.27 £45.00 £43.75
UK excluding London median hourly rate £16.50 £16.50 £17.50
% change year-on-year - -5.71% +6.06%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 20 November 2017.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 480 £360 +2.86% 40
UK excluding London +19 315 £375 +9.49% 24
South East +8 195 £367 +12.77% 10
London -55 178 £300 -14.29% 16
Midlands +13 35 £368 +3.52% 3
East of England -11 29 £388 - 6
South West +13 25 £393 +26.61% 1
West Midlands +28 23 £400 -6.98% 1
North of England +31 17 £375 -5.06% 4
East Midlands -9 12 £180 -35.71% 2
North West +11 11 £375 +46.38% 2
Wales +16 7 £363 -19.44%
Yorkshire +12 6 £250 -25.37% 2
Scotland -17 4 £413 +70.10%
Northern Ireland - 3 £390 -

For the 6 months to 20 November 2017, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy.

1 179 (35.80%) Remedy ITSM
2 171 (34.20%) Windows
3 166 (33.20%) ITIL
4 132 (26.40%) BMC
5 101 (20.20%) ITSM
6 94 (18.80%) Microsoft
7 83 (16.60%) Service Management
8 72 (14.40%) Security Cleared
9 71 (14.20%) Active Directory
10 67 (13.40%) Finance
11 65 (13.00%) Telecoms
12 63 (12.60%) Unix
13 62 (12.40%) SLA
14 58 (11.60%) Incident Management
15 57 (11.40%) ITIL V3
16 54 (10.80%) SC Cleared
17 52 (10.40%) Change Management
18 50 (10.00%) SQL
18 50 (10.00%) ServiceNow
19 48 (9.60%) Microsoft Excel
19 48 (9.60%) Cisco
20 46 (9.20%) Microsoft Office
21 42 (8.40%) Project Management
22 41 (8.20%) Linux
23 40 (8.00%) Microsoft PowerPoint
24 39 (7.80%) Oracle
25 37 (7.40%) HP
26 36 (7.20%) CA
26 36 (7.20%) Analytical Skills
26 36 (7.20%) Data Centre

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (5.20%) SharePoint
2 11 (2.20%) Confluence
2 11 (2.20%) MS Exchange
3 10 (2.00%) IIS
4 9 (1.80%) Skype for Business
5 8 (1.60%) CMS
6 7 (1.40%) Blackberry Enterprise Server
7 5 (1.00%) Exchange Server 2007
7 5 (1.00%) Exchange Server 2013
7 5 (1.00%) SAS
8 4 (0.80%) JBoss
8 4 (0.80%) Smallworld
8 4 (0.80%) WebSphere
9 3 (0.60%) Exchange Server 2010
9 3 (0.60%) OpenStack
9 3 (0.60%) WebLogic
9 3 (0.60%) WebSphere Application Server
10 2 (0.40%) Exchange Server 2003
11 1 (0.20%) IBM HTTP Server
11 1 (0.20%) IBM Notes
Applications
1 48 (9.60%) Microsoft Excel
2 46 (9.20%) Microsoft Office
3 40 (8.00%) Microsoft PowerPoint
4 15 (3.00%) Microsoft Project
5 14 (2.80%) MS Visio
6 4 (0.80%) Maya
6 4 (0.80%) Spreadsheet
7 3 (0.60%) Acrobat
8 1 (0.20%) Windchill
Business Applications
1 179 (35.80%) Remedy ITSM
2 6 (1.20%) Remedy AR System
3 3 (0.60%) assyst
4 1 (0.20%) Dynamics CRM
4 1 (0.20%) Maximo
4 1 (0.20%) Unit4 Business World
Cloud Services
1 22 (4.40%) Microsoft Azure
2 21 (4.20%) Office 365
3 10 (2.00%) Amazon AWS
4 6 (1.20%) IaaS
5 5 (1.00%) Azure Active Directory
5 5 (1.00%) SaaS
6 4 (0.80%) PaaS
7 3 (0.60%) Amazon EC2
7 3 (0.60%) Amazon ELB
7 3 (0.60%) Amazon S3
7 3 (0.60%) OpenShift
8 2 (0.40%) Cloud Computing
9 1 (0.20%) Mimecast
9 1 (0.20%) OneDrive
Communications & Networking
1 32 (6.40%) LAN
2 26 (5.20%) WAN
3 24 (4.80%) TCP/IP
4 22 (4.40%) Firewall
5 14 (2.80%) Internet
5 14 (2.80%) LDAP
6 13 (2.60%) Network Security
7 11 (2.20%) SAN
7 11 (2.20%) VPN
8 10 (2.00%) DNS
8 10 (2.00%) Wi-Fi
9 8 (1.60%) MPLS
9 8 (1.60%) Wireless
10 7 (1.40%) Cisco ASA
10 7 (1.40%) DHCP
10 7 (1.40%) Ethernet
10 7 (1.40%) Gigabit Ethernet
10 7 (1.40%) Radio Access Network
11 6 (1.20%) BGP
12 5 (1.00%) TETRA
Database & Business Intelligence
1 21 (4.20%) SQL Server
2 15 (3.00%) DB2
3 8 (1.60%) TimesTen
4 6 (1.20%) NoSQL
4 6 (1.20%) PostgreSQL
5 5 (1.00%) Oracle BI EE
6 4 (0.80%) Data Warehouse
6 4 (0.80%) Oracle Database
7 3 (0.60%) Amazon RDS
7 3 (0.60%) BusinessObjects
7 3 (0.60%) Informix
7 3 (0.60%) MySQL
7 3 (0.60%) Oracle Database 11g
7 3 (0.60%) Oracle Reports
7 3 (0.60%) SQL Server 2014
7 3 (0.60%) SQL Server Analysis Services
7 3 (0.60%) SQL Server Integration Services
7 3 (0.60%) SQL Server Reporting Services
8 2 (0.40%) Power BI
8 2 (0.40%) SQL Server 2016
Development Applications
1 19 (3.80%) JIRA
2 12 (2.40%) Git (software)
3 6 (1.20%) Maven
3 6 (1.20%) Team Foundation Server
4 5 (1.00%) Jenkins
5 4 (0.80%) Visual Studio
6 3 (0.60%) Artifactory
6 3 (0.60%) Introscope
6 3 (0.60%) Subversion
7 2 (0.40%) HP UFT
7 2 (0.40%) LoadRunner
8 1 (0.20%) Ant
8 1 (0.20%) Bitbucket
8 1 (0.20%) Rational DOORS
8 1 (0.20%) Rational Rhapsody
8 1 (0.20%) Sonatype Nexus
8 1 (0.20%) Vagrant
General
1 67 (13.40%) Finance
2 65 (13.00%) Telecoms
3 27 (5.40%) Retail
4 26 (5.20%) Banking
5 8 (1.60%) Back Office
5 8 (1.60%) Investment Banking
6 7 (1.40%) Pharmaceutical
7 6 (1.20%) Financial Institution
7 6 (1.20%) Front Office
7 6 (1.20%) Manufacturing
8 5 (1.00%) French Language
9 3 (0.60%) Aerospace
9 3 (0.60%) Billing
9 3 (0.60%) Electronics
9 3 (0.60%) International Banking
9 3 (0.60%) Law
9 3 (0.60%) Marketing
9 3 (0.60%) Spanish Language
10 2 (0.40%) Military
10 2 (0.40%) Swedish Language
Job Titles
1 134 (26.80%) Analyst
2 39 (7.80%) Service Analyst
3 37 (7.40%) Architect
3 37 (7.40%) Support Analyst
4 34 (6.80%) Administrator
5 32 (6.40%) Service Desk Analyst
6 25 (5.00%) Desktop Support
7 23 (4.60%) Service Desk Engineer
7 23 (4.60%) Support Engineer
8 19 (3.80%) Consultant
9 18 (3.60%) IT Analyst
9 18 (3.60%) Operations Analyst
10 17 (3.40%) Remedy Analyst
11 16 (3.20%) Business Analyst
12 14 (2.80%) Network Engineer
12 14 (2.80%) Operational Support Analyst
12 14 (2.80%) Operations Support Analyst
12 14 (2.80%) Technical Analyst
13 12 (2.40%) Project Manager
13 12 (2.40%) Service Manager
Libraries, Frameworks & Software Standards
1 14 (2.80%) .NET
2 10 (2.00%) HTML
2 10 (2.00%) ODBC
3 9 (1.80%) .NET Framework
4 6 (1.20%) Web Services
5 5 (1.00%) Spring
5 5 (1.00%) WAP
5 5 (1.00%) XML
6 4 (0.80%) CGI
7 3 (0.60%) CSS
7 3 (0.60%) JSON
7 3 (0.60%) Node.js
7 3 (0.60%) WCF
8 2 (0.40%) ASP.NET
8 2 (0.40%) J2EE
8 2 (0.40%) JMS
8 2 (0.40%) Middleware
8 2 (0.40%) MSMQ
8 2 (0.40%) WF
9 1 (0.20%) SAML
Miscellaneous
1 36 (7.20%) Analytical Skills
1 36 (7.20%) Data Centre
2 32 (6.40%) CMDB
3 23 (4.60%) Management Information System
4 20 (4.00%) Replication
5 17 (3.40%) Blackberry
6 9 (1.80%) CCTV
6 9 (1.80%) Greenfield Project
6 9 (1.80%) User Experience
7 7 (1.40%) iPhone
7 7 (1.40%) Virtual Team
8 6 (1.20%) Clustering
8 6 (1.20%) Video Conferencing
9 4 (0.80%) Data Protection Act
9 4 (0.80%) Enterprise Storage
9 4 (0.80%) Fixed Income
9 4 (0.80%) Foreign Exchange (FX)
9 4 (0.80%) iPad
9 4 (0.80%) Life Science
9 4 (0.80%) Mainframe
Operating Systems
1 171 (34.20%) Windows
2 63 (12.60%) Unix
3 41 (8.20%) Linux
4 34 (6.80%) Windows 7
5 30 (6.00%) Windows Server
6 15 (3.00%) Windows 10
7 13 (2.60%) Windows XP
8 12 (2.40%) Windows Server 2008
9 10 (2.00%) Windows Server 2012
10 7 (1.40%) Solaris
10 7 (1.40%) Windows Server 2003
11 6 (1.20%) Red Hat Enterprise Linux
12 5 (1.00%) Windows Vista
13 3 (0.60%) Apple iOS
13 3 (0.60%) VMS
13 3 (0.60%) Windows 2000
14 2 (0.40%) AIX
14 2 (0.40%) Android
14 2 (0.40%) Mac OS
14 2 (0.40%) SUSE
Processes & Methodologies
1 166 (33.20%) ITIL
2 101 (20.20%) ITSM
3 83 (16.60%) Service Management
4 58 (11.60%) Incident Management
5 57 (11.40%) ITIL V3
6 52 (10.40%) Change Management
7 42 (8.40%) Project Management
8 28 (5.60%) Agile Software Development
8 28 (5.60%) PRINCE2
9 27 (5.40%) Stakeholder Management
10 23 (4.60%) Configuration Management
10 23 (4.60%) Problem Management
11 22 (4.40%) Service Delivery
12 21 (4.20%) Capacity Management
12 21 (4.20%) Chat Support
12 21 (4.20%) Continuous Improvement
12 21 (4.20%) Knowledge Management
13 18 (3.60%) Migration
13 18 (3.60%) Validation
14 17 (3.40%) Disaster Recovery
Programming Languages
1 50 (10.00%) SQL
2 23 (4.60%) Perl
3 20 (4.00%) Bash Shell
4 19 (3.80%) Shell Script
5 17 (3.40%) Java
6 16 (3.20%) PowerShell
7 15 (3.00%) Python
8 14 (2.80%) JavaScript
9 12 (2.40%) Korn
10 8 (1.60%) AWK
10 8 (1.60%) sed
11 6 (1.20%) PHP
11 6 (1.20%) Ruby
12 4 (0.80%) C
13 3 (0.60%) PL/SQL
14 2 (0.40%) C#
14 2 (0.40%) T-SQL
14 2 (0.40%) VBScript
15 1 (0.20%) VB.NET
15 1 (0.20%) VBA
Qualifications
1 72 (14.40%) Security Cleared
2 54 (10.80%) SC Cleared
3 19 (3.80%) Cisco Certification
3 19 (3.80%) Degree
4 16 (3.20%) ITIL Certification
5 15 (3.00%) CCNP
5 15 (3.00%) Microsoft Certification
6 12 (2.40%) MCSE
7 8 (1.60%) CCNA
7 8 (1.60%) DV Cleared
8 7 (1.40%) ITIL Foundation Certificate
9 6 (1.20%) BPSS Clearance
10 5 (1.00%) MCP
10 5 (1.00%) PMI Certification
11 4 (0.80%) CCIE
11 4 (0.80%) PMP
11 4 (0.80%) PRINCE2 Practitioner
12 3 (0.60%) A+ Certification
12 3 (0.60%) CISSP
12 3 (0.60%) MCSA
Quality Assurance & Compliance
1 62 (12.40%) SLA
2 10 (2.00%) PMO
3 9 (1.80%) QA
4 5 (1.00%) ISO/IEC 20000
5 3 (0.60%) Data Quality
5 3 (0.60%) ISO/IEC 27001
6 2 (0.40%) GAMP
6 2 (0.40%) Sarbanes-Oxley
7 1 (0.20%) GDPR
7 1 (0.20%) GxP
System Software
1 71 (14.20%) Active Directory
2 17 (3.40%) VMware Infrastructure
3 12 (2.40%) Hyper-V
4 8 (1.60%) Firmware
5 6 (1.20%) Virtual Machines
5 6 (1.20%) XenApp
6 5 (1.00%) Microsoft App-V
7 4 (0.80%) Docker
8 3 (0.60%) Gluster
9 2 (0.40%) Citrix Presentation Server
9 2 (0.40%) Microsoft Virtual Server
9 2 (0.40%) NFS
9 2 (0.40%) SRDF
9 2 (0.40%) Terminal Services
9 2 (0.40%) Virtual Servers
9 2 (0.40%) VMware ESXi
9 2 (0.40%) vSphere
10 1 (0.20%) Oracle RAC
10 1 (0.20%) VMware Workstation
10 1 (0.20%) XenDesktop
Systems Management
1 25 (5.00%) Ansible
2 23 (4.60%) ServiceCenter
3 20 (4.00%) Netcool
4 15 (3.00%) SCCM
5 9 (1.80%) NetBackup
5 9 (1.80%) SCOM
6 6 (1.20%) Control-M
6 6 (1.20%) MOM
7 5 (1.00%) Microsoft Intune
7 5 (1.00%) Nessus
8 4 (0.80%) BladeLogic
8 4 (0.80%) HP Quality Center
8 4 (0.80%) Puppet
8 4 (0.80%) Tivoli
8 4 (0.80%) WSUS
9 3 (0.60%) CA Wily
9 3 (0.60%) Cisco Prime
9 3 (0.60%) Kubernetes
9 3 (0.60%) Nagios
9 3 (0.60%) OpenView
Vendors
1 132 (26.40%) BMC
2 94 (18.80%) Microsoft
3 50 (10.00%) ServiceNow
4 48 (9.60%) Cisco
5 39 (7.80%) Oracle
6 37 (7.40%) HP
7 36 (7.20%) CA
8 25 (5.00%) VMware
9 23 (4.60%) Peregrine
10 22 (4.40%) Apple
11 18 (3.60%) Citrix
11 18 (3.60%) IBM
12 12 (2.40%) NetApp
13 11 (2.20%) Qualys
14 10 (2.00%) Concur
14 10 (2.00%) Nimsoft
14 10 (2.00%) SAP
15 9 (1.80%) Huawei
16 8 (1.60%) Comptel
17 7 (1.40%) 3Com