Period
to 12 November 2019

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 12 November 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
12 Nov 2019
Same period 2018 Same period 2017
Rank 397 414 467
Rank change year-on-year +17 +53 -35
Contract jobs citing Remedy 498 597 497
As % of all contract IT jobs advertised in the UK 0.59% 0.58% 0.49%
As % of the Vendors category 1.37% 1.37% 1.14%
Number of daily rates quoted 292 279 249
UK median daily rate £431 £340 £358
Median daily rate % change year-on-year +26.84% -4.90% +2.14%
10th Percentile £125 £119 £117
90th Percentile £603 £500 £515
UK excluding London median daily rate £425 £350 £371
% change year-on-year +21.43% -5.66% +14.15%
Number of hourly rates quoted 51 133 47
UK median hourly rate £14.00 £13.00 £14.00
Median hourly rate % change year-on-year +7.69% -7.14% +21.74%
10th Percentile £9.00 £9.00 £10.00
90th Percentile £25.25 £26.85 £19.70
UK excluding London median hourly rate £14.00 £12.75 £13.25
% change year-on-year +9.76% -3.77% +42.32%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 36,450 43,545 43,453
As % of all contract IT jobs advertised in the UK 43.42% 42.34% 42.89%
Number of daily rates quoted 22,878 27,010 26,967
UK median daily rate £450 £450 £430
Median daily rate % change year-on-year - +4.65% +3.61%
10th Percentile £238 £250 £238
90th Percentile £638 £625 £625
UK excluding London median daily rate £425 £424 £400
% change year-on-year +0.35% +5.88% +3.23%
Number of hourly rates quoted 1,484 1,656 1,450
UK median hourly rate £19.83 £17.50 £17.49
Median hourly rate % change year-on-year +13.31% +0.06% +6.00%
10th Percentile £11.17 £10.78 £10.58
90th Percentile £51.25 £47.00 £45.00
UK excluding London median hourly rate £18.00 £16.50 £16.50
% change year-on-year +9.09% - -

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 12 November 2019.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 12 November 2019.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 12 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 486 £425 +24.09% 57
UK excluding London +11 364 £425 +21.43% 56
South East +33 189 £400 +6.95% 22
London +32 126 £475 +46.15% 11
Midlands +15 54 £150 -43.40% 7
East of England +43 41 £448 +79.00% 5
South West +30 41 £550 +150.00% 4
West Midlands +29 35 £150 -55.22% 3
North of England -4 35 £400 +9.59% 8
East Midlands -1 19 £120 -4.00% 4
North West -9 17 £425 +16.44% 3
Yorkshire +21 16 £400 +6.67% 5
Scotland +23 3 £363 +13.28% 1
Wales +26 2 £488 +39.29% 8
North East +13 2 - -

For the 6 months to 12 November 2019, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 192 (38.55%) Remedy ITSM
2 138 (27.71%) ITIL
3 133 (26.71%) Microsoft
4 131 (26.31%) BMC
5 117 (23.49%) Windows
6 112 (22.49%) Service Management
7 103 (20.68%) Security Cleared
8 85 (17.07%) ITSM
9 84 (16.87%) SC Cleared
10 83 (16.67%) Telecoms
10 83 (16.67%) Microsoft Office
10 83 (16.67%) Active Directory
11 76 (15.26%) Finance
12 70 (14.06%) Incident Management
13 65 (13.05%) ServiceNow
14 62 (12.45%) Linux
14 62 (12.45%) Microsoft Excel
15 58 (11.65%) CMDB
15 58 (11.65%) Analytical Skills
16 52 (10.44%) Windows 7
17 48 (9.64%) SLA
18 45 (9.04%) Cisco
19 44 (8.84%) JavaScript
20 43 (8.63%) .NET
20 43 (8.63%) SQL Server
21 42 (8.43%) Agile Software Development
22 40 (8.03%) TDD
22 40 (8.03%) Oracle
22 40 (8.03%) Unix
23 39 (7.83%) Project Management

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (5.02%) SharePoint
2 23 (4.62%) MS Exchange
3 9 (1.81%) Exchange Server 2003
3 9 (1.81%) Exchange Server 2007
4 7 (1.41%) Skype for Business
5 6 (1.20%) Exchange Server 2010
6 4 (0.80%) Confluence
7 3 (0.60%) Exchange Server 2013
7 3 (0.60%) IBM Notes
7 3 (0.60%) LiveLink
8 2 (0.40%) Apache
8 2 (0.40%) Blackberry Enterprise Server
8 2 (0.40%) Oracle Service Bus
8 2 (0.40%) Oracle SOA Suite
8 2 (0.40%) SharePoint Server
9 1 (0.20%) CICS
9 1 (0.20%) CMS
9 1 (0.20%) IIS
9 1 (0.20%) WebSphere
9 1 (0.20%) WebSphere Application Server
Applications
1 83 (16.67%) Microsoft Office
2 62 (12.45%) Microsoft Excel
3 31 (6.22%) Microsoft PowerPoint
4 28 (5.62%) MS Visio
5 10 (2.01%) Microsoft Project
6 6 (1.20%) Acrobat
6 6 (1.20%) Spreadsheet
7 2 (0.40%) Adobe Creative Suite
8 1 (0.20%) Shockwave
Business Applications
1 192 (38.55%) Remedy ITSM
2 5 (1.00%) assyst
2 5 (1.00%) Remedy AR System
3 3 (0.60%) Visualfiles
4 2 (0.40%) Dynamics CRM
4 2 (0.40%) Dynamics NAV
4 2 (0.40%) Oracle Applications
4 2 (0.40%) Oracle BPM
4 2 (0.40%) Workfront
5 1 (0.20%) GoldMine
5 1 (0.20%) Oracle EBS
5 1 (0.20%) SAP ERP
Cloud Services
1 23 (4.62%) Office 365
2 15 (3.01%) AWS
3 12 (2.41%) GitHub
4 11 (2.21%) SaaS
5 7 (1.41%) Azure
6 6 (1.20%) IaaS
6 6 (1.20%) npm
6 6 (1.20%) PaaS
7 4 (0.80%) OneDrive
8 2 (0.40%) Adobe Creative Cloud
8 2 (0.40%) Mimecast
9 1 (0.20%) NuGet
Communications & Networking
1 36 (7.23%) VPN
2 21 (4.22%) Wireless
3 20 (4.02%) Firewall
4 19 (3.82%) WAN
5 17 (3.41%) LAN
6 15 (3.01%) Internet
6 15 (3.01%) Remote Desktop
6 15 (3.01%) WebEx
7 14 (2.81%) SAN
7 14 (2.81%) SNMP
8 13 (2.61%) 2G
8 13 (2.61%) 3G
9 12 (2.41%) 4G
9 12 (2.41%) DNS
10 10 (2.01%) HTTPS
10 10 (2.01%) TCP/IP
10 10 (2.01%) Wi-Fi
11 8 (1.61%) DHCP
11 8 (1.61%) MPLS
11 8 (1.61%) VoIP
Database & Business Intelligence
1 43 (8.63%) SQL Server
2 26 (5.22%) Flink
3 9 (1.81%) Oracle BI EE
3 9 (1.81%) Oracle ODI
3 9 (1.81%) Oracle OWB
4 8 (1.61%) Data Warehouse
5 6 (1.20%) Oracle Database
6 5 (1.00%) DB2
6 5 (1.00%) SQL Server 2012
6 5 (1.00%) SQL Server Integration Services
7 4 (0.80%) Oracle Reports
8 3 (0.60%) SQL Server 2014
9 2 (0.40%) SQL Server 2005
9 2 (0.40%) SQL Server Reporting Services
10 1 (0.20%) GIS
10 1 (0.20%) MS Access
10 1 (0.20%) MySQL
10 1 (0.20%) PostgreSQL
10 1 (0.20%) RDBMS
10 1 (0.20%) SQL Server 2016
Development Applications
1 19 (3.82%) JIRA
2 8 (1.61%) Git (software)
3 7 (1.41%) Maven
3 7 (1.41%) Rational DOORS
3 7 (1.41%) Rational Quality Manager
3 7 (1.41%) Subversion
4 6 (1.20%) GitLab
5 5 (1.00%) MSBuild
6 2 (0.40%) Hudson
6 2 (0.40%) Jenkins
6 2 (0.40%) Vagrant
7 1 (0.20%) Ant
7 1 (0.20%) AutoIt
General
1 83 (16.67%) Telecoms
2 76 (15.26%) Finance
3 24 (4.82%) Public Sector
4 11 (2.21%) Retail
5 7 (1.41%) Back Office
5 7 (1.41%) Military
6 6 (1.20%) Billing
7 5 (1.00%) Banking
7 5 (1.00%) Manufacturing
8 4 (0.80%) Publishing
9 3 (0.60%) Dutch Language
10 2 (0.40%) Electronics
10 2 (0.40%) German Language
10 2 (0.40%) Marketing
10 2 (0.40%) Turkish Language
11 1 (0.20%) Advertising
11 1 (0.20%) Italian Language
11 1 (0.20%) Polish Language
11 1 (0.20%) Retail Banking
11 1 (0.20%) Russian Language
Job Titles
1 88 (17.67%) Analyst
2 49 (9.84%) Developer
3 43 (8.63%) Consultant
4 33 (6.63%) Desktop Support
5 32 (6.43%) Service Analyst
5 32 (6.43%) Support Engineer
6 28 (5.62%) Project Manager
7 22 (4.42%) Service Desk Analyst
8 20 (4.02%) Desktop Engineer
9 18 (3.61%) Business Analyst
9 18 (3.61%) C# Developer
10 16 (3.21%) Architect
10 16 (3.21%) Designer
10 16 (3.21%) Solutions Designer
11 14 (2.81%) Administrator
11 14 (2.81%) Desktop Support Engineer
12 13 (2.61%) 1st Line Support
12 13 (2.61%) Remedy Consultant
13 12 (2.41%) Network Engineer
14 11 (2.21%) IT Support
Libraries, Frameworks & Software Standards
1 43 (8.63%) .NET
2 38 (7.63%) Web Services
3 32 (6.43%) HTML
4 31 (6.22%) CSS
5 27 (5.42%) AngularJS
5 27 (5.42%) Kafka
5 27 (5.42%) React
5 27 (5.42%) Vue.js
6 18 (3.61%) SOAP
7 17 (3.41%) REST
8 10 (2.01%) JSON
8 10 (2.01%) Node.js
9 8 (1.61%) RESTful
10 7 (1.41%) LDAP
11 4 (0.80%) Elastic Stack
11 4 (0.80%) SailPoint
11 4 (0.80%) XML
12 2 (0.40%) 802.1X
12 2 (0.40%) Flash
12 2 (0.40%) Oracle Fusion
Miscellaneous
1 58 (11.65%) Analytical Skills
1 58 (11.65%) CMDB
2 27 (5.42%) Equities
2 27 (5.42%) Foreign Exchange (FX)
3 21 (4.22%) Data Centre
4 20 (4.02%) Management Information System
5 18 (3.61%) User Experience
6 15 (3.01%) Hedge funds
7 14 (2.81%) Blackberry
7 14 (2.81%) Self-Motivation
8 11 (2.21%) PMI
9 10 (2.01%) CCTV
10 8 (1.61%) Data Structures
11 7 (1.41%) NHS
11 7 (1.41%) PDA
11 7 (1.41%) Video Conferencing
12 5 (1.00%) Driving Licence
12 5 (1.00%) Enterprise Software
12 5 (1.00%) IBM Mainframe
12 5 (1.00%) Mainframe
Operating Systems
1 117 (23.49%) Windows
2 62 (12.45%) Linux
3 52 (10.44%) Windows 7
4 40 (8.03%) Unix
5 37 (7.43%) Windows 10
6 24 (4.82%) Windows Server
6 24 (4.82%) Windows Server 2008
7 17 (3.41%) Windows Server 2003
8 16 (3.21%) Mac OS
9 13 (2.61%) Mac OS X
9 13 (2.61%) Windows XP
10 10 (2.01%) zOS
11 9 (1.81%) Red Hat Enterprise Linux
11 9 (1.81%) Windows 2000
11 9 (1.81%) Windows Vista
12 7 (1.41%) Windows Server 2012
13 5 (1.00%) Android
13 5 (1.00%) CentOS
14 4 (0.80%) AIX
14 4 (0.80%) Apple iOS
Processes & Methodologies
1 138 (27.71%) ITIL
2 112 (22.49%) Service Management
3 85 (17.07%) ITSM
4 70 (14.06%) Incident Management
5 42 (8.43%) Agile Software Development
6 40 (8.03%) TDD
7 39 (7.83%) Project Management
8 38 (7.63%) Continuous Integration
9 37 (7.43%) Problem-Solving
9 37 (7.43%) Stakeholder Management
10 36 (7.23%) Change Management
11 35 (7.03%) Configuration Management
12 29 (5.82%) Migration
12 29 (5.82%) OO
12 29 (5.82%) Problem Management
13 28 (5.62%) DevOps
13 28 (5.62%) Portfolio Management
14 27 (5.42%) Fund Accounting
14 27 (5.42%) ITIL V3
14 27 (5.42%) OOP
Programming Languages
1 44 (8.84%) JavaScript
2 37 (7.43%) SQL
3 30 (6.02%) C#
4 24 (4.82%) Shell Script
5 22 (4.42%) Java
6 21 (4.22%) Python
7 19 (3.82%) Perl
8 18 (3.61%) PowerShell
9 13 (2.61%) PHP
10 10 (2.01%) ActionScript
10 10 (2.01%) ActionScript 2.0
11 9 (1.81%) JCL
11 9 (1.81%) PL/SQL
12 6 (1.20%) C
13 2 (0.40%) Bash Shell
13 2 (0.40%) C++
13 2 (0.40%) T-SQL
14 1 (0.20%) COBOL
14 1 (0.20%) Groovy
14 1 (0.20%) VBA
Qualifications
1 103 (20.68%) Security Cleared
2 84 (16.87%) SC Cleared
3 31 (6.22%) Cisco Certification
4 22 (4.42%) Degree
5 20 (4.02%) CCNA
6 17 (3.41%) Microsoft Certification
7 14 (2.81%) CCNP
7 14 (2.81%) PMI Certification
8 13 (2.61%) DV Cleared
9 11 (2.21%) ITIL Certification
9 11 (2.21%) PRINCE2 Practitioner
10 8 (1.61%) Dell Certification
10 8 (1.61%) ISEB
10 8 (1.61%) MCSA
10 8 (1.61%) MCSE
10 8 (1.61%) TOGAF Certification
11 7 (1.41%) A+ Certification
11 7 (1.41%) Master's Degree
12 6 (1.20%) CISSP
12 6 (1.20%) MCP
Quality Assurance & Compliance
1 48 (9.64%) SLA
2 14 (2.81%) Data Quality
3 6 (1.20%) PMO
4 4 (0.80%) NIST
4 4 (0.80%) QA
5 3 (0.60%) Disclosure Scotland
5 3 (0.60%) ISO/IEC 20000
5 3 (0.60%) ISO/IEC 27001
6 2 (0.40%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.20%) Sarbanes-Oxley
System Software
1 83 (16.67%) Active Directory
2 23 (4.62%) VMware Infrastructure
3 10 (2.01%) Hyper-V
4 7 (1.41%) Docker
4 7 (1.41%) XenApp
5 5 (1.00%) NDS
5 5 (1.00%) VMware ESXi
6 4 (0.80%) Virtual Desktop
7 3 (0.60%) Firmware
7 3 (0.60%) Microsoft Virtual Server
7 3 (0.60%) NetIQ eDirectory
7 3 (0.60%) Virtual Machines
7 3 (0.60%) Virtual Servers
8 2 (0.40%) Microsoft App-V
8 2 (0.40%) VMware NSX
8 2 (0.40%) vSphere
9 1 (0.20%) Forefront TMG
9 1 (0.20%) iptables
9 1 (0.20%) UAG
9 1 (0.20%) XenDesktop
Systems Management
1 26 (5.22%) Netcool
2 12 (2.41%) Amdocs OSS
2 12 (2.41%) Netcool/OMNIbus
3 11 (2.21%) Ansible
3 11 (2.21%) SCCM
4 9 (1.81%) ServiceCenter
4 9 (1.81%) Systems Management Server (SMS)
5 8 (1.61%) NetIQ Identity Manager
6 7 (1.41%) Control-M
6 7 (1.41%) Kubernetes
6 7 (1.41%) OpenView
6 7 (1.41%) SCOM
6 7 (1.41%) TeMIP
6 7 (1.41%) WSUS
7 6 (1.20%) Avamar
7 6 (1.20%) Nagios
8 5 (1.00%) ITRS Geneos
8 5 (1.00%) ZABBIX
9 4 (0.80%) Microsoft Data Protection Manager
9 4 (0.80%) Nessus
Vendors
1 133 (26.71%) Microsoft
2 131 (26.31%) BMC
3 65 (13.05%) ServiceNow
4 45 (9.04%) Cisco
5 40 (8.03%) Oracle
6 32 (6.43%) IBM
7 30 (6.02%) HP
7 30 (6.02%) VMware
8 24 (4.82%) Splunk
9 22 (4.42%) Apple
10 20 (4.02%) OpenText
11 15 (3.01%) Dell
12 14 (2.81%) Citrix
13 13 (2.61%) xMatters
14 12 (2.41%) Cramer
14 12 (2.41%) Siebel
15 11 (2.21%) Bomgar
15 11 (2.21%) Red Hat
15 11 (2.21%) SolarWinds
16 10 (2.01%) IBM Sterling