Period
to 23 April 2018

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 440 379 354
Rank change year-on-year -61 -25 -58
Contract jobs citing Remedy 505 550 725
As % of all contract IT jobs advertised in the UK 0.50% 0.60% 0.68%
As % of the Vendors category 1.20% 1.34% 1.56%
Number of daily rates quoted 248 245 355
UK median daily rate £388 £350 £360
Median daily rate % change year-on-year +10.71% -2.78% +9.09%
10th Percentile £127 £127 £131
90th Percentile £519 £525 £513
UK excluding London median daily rate £368 £350 £318
% change year-on-year +5.00% +10.24% -0.78%
Number of hourly rates quoted 69 49 62
UK median hourly rate £12.42 £14.00 £11.15
Median hourly rate % change year-on-year -11.29% +25.56% -17.41%
10th Percentile £8.39 £9.48 £8.50
90th Percentile £24.75 £21.12 £29.38
UK excluding London median hourly rate £11.00 £12.50 £10.50
% change year-on-year -12.00% +19.05% -19.23%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Contract vacancies with a requirement for knowledge or experience of vendor products and services 42,212 41,016 46,374
As % of all contract IT jobs advertised in the UK 41.76% 44.58% 43.78%
Number of daily rates quoted 26,380 25,182 27,927
UK median daily rate £450 £425 £408
Median daily rate % change year-on-year +5.88% +4.29% +1.88%
10th Percentile £247 £250 £235
90th Percentile £625 £600 £588
UK excluding London median daily rate £410 £400 £388
% change year-on-year +2.50% +3.23% +3.33%
Number of hourly rates quoted 1,442 1,475 1,675
UK median hourly rate £17.50 £17.30 £19.00
Median hourly rate % change year-on-year +1.16% -8.95% +11.76%
10th Percentile £10.75 £10.38 £10.08
90th Percentile £47.50 £47.29 £47.83
UK excluding London median hourly rate £15.86 £16.50 £18.00
% change year-on-year -3.88% -8.33% +9.09%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy.

Contractor daily rate trend for Remedy in the UK

Remedy
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Remedy over the 6 months to 23 April 2018.

Contractor daily rate histogram for Remedy in the UK

Remedy
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy.

Contractor hourly rate trend for Remedy in the UK

Remedy
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Remedy over the 6 months to 23 April 2018.

Contractor hourly rate histogram for Remedy in the UK

Remedy
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the UK over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 470 £400 +13.48% 57
UK excluding London -67 315 £368 +5.00% 47
London -27 181 £425 +16.84% 12
South East -63 167 £388 +10.71% 18
Midlands -15 44 £433 +1.76% 14
East of England -7 34 £365 +21.67% 5
Wales +7 23 £188 -6.25% 2
East Midlands +3 23 £413 -17.50% 6
North of England -6 21 £300 -14.29% 7
West Midlands -6 21 £463 +12.12% 8
South West +9 20 £310 -17.33% 1
North East +39 11 £300 +106.90% 1
North West -22 6 - - 3
Scotland -30 6 - -
Yorkshire -20 4 £300 -25.00% 3

For the 6 months to 23 April 2018, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Remedy.

1 152 (30.10%) ITIL
2 139 (27.52%) Windows
3 122 (24.16%) Remedy ITSM
4 118 (23.37%) Microsoft
5 105 (20.79%) Security Cleared
6 101 (20.00%) Service Management
7 97 (19.21%) Active Directory
8 84 (16.63%) SC Cleared
9 82 (16.24%) BMC
10 75 (14.85%) ITSM
11 74 (14.65%) SLA
12 72 (14.26%) Finance
13 64 (12.67%) Microsoft Office
14 63 (12.48%) SQL
15 61 (12.08%) Cisco
16 59 (11.68%) Linux
17 55 (10.89%) Unix
18 53 (10.50%) Incident Management
19 51 (10.10%) PowerShell
20 49 (9.70%) ServiceNow
20 49 (9.70%) WAN
21 46 (9.11%) SCCM
22 45 (8.91%) VMware
22 45 (8.91%) Change Management
23 44 (8.71%) Telecoms
24 43 (8.51%) SCOM
25 42 (8.32%) Banking
26 41 (8.12%) SolarWinds
27 39 (7.72%) Analytical Skills
28 38 (7.52%) Data Centre

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (4.36%) Skype for Business
2 20 (3.96%) MS Exchange
3 16 (3.17%) SAS
3 16 (3.17%) SharePoint
4 13 (2.57%) Exchange Server 2010
5 11 (2.18%) Exchange Server 2013
6 6 (1.19%) Blackberry Enterprise Server
6 6 (1.19%) Confluence
7 5 (0.99%) IIS
8 4 (0.79%) WebSphere
9 3 (0.59%) IBM Notes
9 3 (0.59%) Oracle SOA Suite
9 3 (0.59%) WebLogic
10 2 (0.40%) Apache
10 2 (0.40%) Tomcat
11 1 (0.20%) BizTalk Server
11 1 (0.20%) WebSphere Application Server
Applications
1 64 (12.67%) Microsoft Office
2 27 (5.35%) Microsoft Excel
3 15 (2.97%) Microsoft PowerPoint
4 6 (1.19%) MS Visio
5 5 (0.99%) Microsoft Project
6 2 (0.40%) Spreadsheet
7 1 (0.20%) Acrobat
7 1 (0.20%) Maya
7 1 (0.20%) Siemens NX
7 1 (0.20%) SOLIDWORKS
Business Applications
1 122 (24.16%) Remedy ITSM
2 14 (2.77%) assyst
3 6 (1.19%) Dynamics CRM
4 5 (0.99%) Oracle CRM
4 5 (0.99%) Remedy AR System
5 4 (0.79%) BusinessWorks
5 4 (0.79%) Eikon
6 2 (0.40%) SAP PLM
6 2 (0.40%) TIBCO iProcess
7 1 (0.20%) Dynamics NAV
7 1 (0.20%) Maximo
7 1 (0.20%) SAP S/4HANA
Cloud Services
1 14 (2.77%) Office 365
2 12 (2.38%) Microsoft Azure
3 11 (2.18%) Amazon AWS
4 6 (1.19%) AWS Lambda
4 6 (1.19%) Azure Active Directory
4 6 (1.19%) Serverless
4 6 (1.19%) Trello
5 5 (0.99%) SaaS
6 2 (0.40%) IaaS
6 2 (0.40%) PaaS
7 1 (0.20%) OneDrive
Communications & Networking
1 49 (9.70%) WAN
2 38 (7.52%) LAN
3 37 (7.33%) Firewall
4 25 (4.95%) SAN
5 20 (3.96%) TCP/IP
6 19 (3.76%) DNS
6 19 (3.76%) Skype
7 14 (2.77%) DHCP
8 12 (2.38%) Internet
9 11 (2.18%) VPN
10 10 (1.98%) MPLS
10 10 (1.98%) SMS
11 8 (1.58%) InfiniBand
12 7 (1.39%) SNMP
12 7 (1.39%) Wi-Fi
13 6 (1.19%) Cisco ISE
13 6 (1.19%) Network Security
13 6 (1.19%) VoIP
14 5 (0.99%) Cisco ASA
14 5 (0.99%) Unified Communications
Database & Business Intelligence
1 20 (3.96%) SQL Server
2 9 (1.78%) GIS
3 8 (1.58%) DB2
3 8 (1.58%) SQL Server 2016
4 5 (0.99%) PostgreSQL
5 4 (0.79%) BusinessObjects
5 4 (0.79%) MySQL
6 3 (0.59%) Crystal Reports
6 3 (0.59%) Oracle Database
6 3 (0.59%) Oracle Database 11g
6 3 (0.59%) Oracle Database 12c
6 3 (0.59%) Oracle Reports
6 3 (0.59%) PowerCenter
6 3 (0.59%) SQL Server 2014
7 2 (0.40%) Data Warehouse
7 2 (0.40%) SQL Server 2008
7 2 (0.40%) SQL Server 2012
7 2 (0.40%) SQL Server Integration Services
7 2 (0.40%) SQL Server Reporting Services
8 1 (0.20%) Informix
Development Applications
1 22 (4.36%) JIRA
2 6 (1.19%) Visual Studio
3 4 (0.79%) Jenkins
4 3 (0.59%) Git (software)
5 2 (0.40%) Ant
5 2 (0.40%) HP UFT
5 2 (0.40%) LoadRunner
5 2 (0.40%) Maven
5 2 (0.40%) Team Foundation Server
5 2 (0.40%) Vagrant
5 2 (0.40%) Zephyr
6 1 (0.20%) Introscope
6 1 (0.20%) LoadUI
6 1 (0.20%) Rational Team Concert
6 1 (0.20%) SoapUI
General
1 72 (14.26%) Finance
2 44 (8.71%) Telecoms
3 42 (8.32%) Banking
4 26 (5.15%) Retail
5 6 (1.19%) Manufacturing
6 5 (0.99%) Back Office
6 5 (0.99%) Billing
6 5 (0.99%) Marketing
7 4 (0.79%) Corporate Banking
7 4 (0.79%) Investment Banking
7 4 (0.79%) Legal
7 4 (0.79%) Pharmaceutical
8 3 (0.59%) Games
8 3 (0.59%) Military
9 2 (0.40%) French Language
9 2 (0.40%) German Language
9 2 (0.40%) Retail Banking
9 2 (0.40%) Spanish Language
10 1 (0.20%) Electronics
10 1 (0.20%) Law
Job Titles
1 112 (22.18%) Analyst
2 45 (8.91%) Support Engineer
3 43 (8.51%) Architect
4 38 (7.52%) Support Analyst
5 32 (6.34%) Service Analyst
6 31 (6.14%) Developer
7 29 (5.74%) Desktop Support
7 29 (5.74%) Project Manager
8 27 (5.35%) Administrator
8 27 (5.35%) Service Desk Analyst
9 21 (4.16%) Consultant
10 17 (3.37%) 1st Line Support
10 17 (3.37%) 2nd Line Support
11 16 (3.17%) 3rd Line Support
11 16 (3.17%) Desktop Engineer
11 16 (3.17%) SAS Analyst
11 16 (3.17%) Service Manager
12 14 (2.77%) Network Engineer
13 13 (2.57%) Infrastructure Engineer
13 13 (2.57%) Service Desk Support
Libraries, Frameworks & Software Standards
1 15 (2.97%) Web Services
2 9 (1.78%) REST
3 8 (1.58%) Rendezvous
4 7 (1.39%) .NET
5 6 (1.19%) RESTful
5 6 (1.19%) WAP
6 5 (0.99%) Middleware
6 5 (0.99%) SOAP
7 4 (0.79%) .NET Core
7 4 (0.79%) .NET Framework
7 4 (0.79%) AngularJS
7 4 (0.79%) HTML
8 3 (0.59%) FIX Protocol
8 3 (0.59%) J2EE
8 3 (0.59%) JSON
8 3 (0.59%) Spring
8 3 (0.59%) TIBCO EMS
9 2 (0.40%) CSS
9 2 (0.40%) JSP
9 2 (0.40%) XML
Miscellaneous
1 39 (7.72%) Analytical Skills
2 38 (7.52%) Data Centre
3 34 (6.73%) CMDB
4 28 (5.54%) Management Information System
5 15 (2.97%) Computer Science
6 11 (2.18%) Clustering
6 11 (2.18%) Replication
7 9 (1.78%) iPhone
7 9 (1.78%) Smartphone
8 8 (1.58%) Virtual Team
9 7 (1.39%) Foreign Exchange (FX)
10 6 (1.19%) Greenfield Project
10 6 (1.19%) IBM Mainframe
10 6 (1.19%) Mainframe
11 5 (0.99%) FMCG
11 5 (0.99%) Self-Motivation
11 5 (0.99%) Smart Meter
11 5 (0.99%) Video Conferencing
12 4 (0.79%) AS400
12 4 (0.79%) iPad
Operating Systems
1 139 (27.52%) Windows
2 59 (11.68%) Linux
3 55 (10.89%) Unix
4 35 (6.93%) Windows 7
5 27 (5.35%) Windows Server
6 24 (4.75%) Windows Server 2008
7 18 (3.56%) Red Hat Enterprise Linux
8 17 (3.37%) Windows Server 2012
9 15 (2.97%) Windows 10
10 11 (2.18%) Apple iOS
11 8 (1.58%) Windows XP
12 7 (1.39%) AIX
13 5 (0.99%) Android
13 5 (0.99%) Windows Vista
14 4 (0.79%) Mac OS X
14 4 (0.79%) Solaris
14 4 (0.79%) Windows 8
14 4 (0.79%) Windows Server 2003
15 2 (0.40%) Mac OS
15 2 (0.40%) NetWare
Processes & Methodologies
1 152 (30.10%) ITIL
2 101 (20.00%) Service Management
3 75 (14.85%) ITSM
4 53 (10.50%) Incident Management
5 45 (8.91%) Change Management
6 37 (7.33%) Migration
7 32 (6.34%) ITIL V3
8 31 (6.14%) Problem Management
9 30 (5.94%) Project Management
10 27 (5.35%) Problem-Solving
10 27 (5.35%) Service Delivery
11 26 (5.15%) Agile Software Development
11 26 (5.15%) Validation
12 24 (4.75%) Configuration Management
13 21 (4.16%) CRM
14 20 (3.96%) Disaster Recovery
15 19 (3.76%) Release Management
15 19 (3.76%) Server Building
15 19 (3.76%) Stakeholder Management
16 18 (3.56%) Network Monitoring
Programming Languages
1 63 (12.48%) SQL
2 51 (10.10%) PowerShell
3 17 (3.37%) Java
4 12 (2.38%) Shell Script
5 10 (1.98%) PL/SQL
6 7 (1.39%) JavaScript
7 6 (1.19%) VB
7 6 (1.19%) VBScript
8 5 (0.99%) AWK
8 5 (0.99%) Korn
9 4 (0.79%) C
9 4 (0.79%) C++
10 3 (0.59%) Python
10 3 (0.59%) VC++
11 2 (0.40%) ABAP
11 2 (0.40%) C#
11 2 (0.40%) COBOL
11 2 (0.40%) Lua
11 2 (0.40%) Perl
11 2 (0.40%) VBA
Qualifications
1 105 (20.79%) Security Cleared
2 84 (16.63%) SC Cleared
3 26 (5.15%) Cisco Certification
3 26 (5.15%) Degree
4 21 (4.16%) CCNA
5 20 (3.96%) DV Cleared
6 18 (3.56%) ITIL Certification
7 16 (3.17%) CCNP
8 13 (2.57%) Microsoft Certification
9 12 (2.38%) MCP
10 9 (1.78%) MCSE
11 8 (1.58%) MCSA
11 8 (1.58%) VMware Certified Professional (VCP)
12 6 (1.19%) BPSS Clearance
13 5 (0.99%) ITIL Foundation Certificate
14 4 (0.79%) Computer Science Degree
15 3 (0.59%) A+ Certification
15 3 (0.59%) CCIE
15 3 (0.59%) PRINCE2 Certification
16 2 (0.40%) CCA
Quality Assurance & Compliance
1 74 (14.65%) SLA
2 7 (1.39%) QA
3 2 (0.40%) ISO/IEC 20000
3 2 (0.40%) PMO
3 2 (0.40%) Sarbanes-Oxley
4 1 (0.20%) Data Quality
4 1 (0.20%) GDPR
4 1 (0.20%) PCI DSS
System Software
1 97 (19.21%) Active Directory
2 32 (6.34%) VMware Infrastructure
3 24 (4.75%) Hyper-V
4 9 (1.78%) Virtual Machines
5 4 (0.79%) XenApp
6 3 (0.59%) ISA Server
6 3 (0.59%) Microsoft App-V
7 2 (0.40%) Docker
7 2 (0.40%) Forefront TMG
7 2 (0.40%) Oracle RAC
7 2 (0.40%) UAG
8 1 (0.20%) Virtual Desktop
8 1 (0.20%) Virtual Servers
8 1 (0.20%) VMware ESXi
8 1 (0.20%) vSphere
Systems Management
1 46 (9.11%) SCCM
2 43 (8.51%) SCOM
3 18 (3.56%) SCVMM
4 17 (3.37%) Puppet
5 16 (3.17%) Netcool
6 12 (2.38%) WSUS
7 11 (2.18%) Control-M
8 10 (1.98%) Ansible
9 8 (1.58%) Opscode Chef
10 7 (1.39%) Tivoli
11 6 (1.19%) CA Spectrum
11 6 (1.19%) McAfee ePO
11 6 (1.19%) Microsoft Intune
12 5 (0.99%) Netcool/OMNIbus
13 4 (0.79%) HP Quality Center
13 4 (0.79%) Microsoft Data Protection Manager
13 4 (0.79%) ServiceCenter
14 3 (0.59%) HP ALM
14 3 (0.59%) Norton AntiVirus
14 3 (0.59%) TIBCO Hawk
Vendors
1 118 (23.37%) Microsoft
2 82 (16.24%) BMC
3 61 (12.08%) Cisco
4 49 (9.70%) ServiceNow
5 45 (8.91%) VMware
6 41 (8.12%) SolarWinds
7 34 (6.73%) Oracle
8 30 (5.94%) HP
9 22 (4.36%) IBM
9 22 (4.36%) Red Hat
10 19 (3.76%) Capita
11 14 (2.77%) Apple
11 14 (2.77%) McAfee
11 14 (2.77%) TIBCO
12 12 (2.38%) CA
12 12 (2.38%) Citrix
13 10 (1.98%) Bloomberg
14 9 (1.78%) F5
14 9 (1.78%) Forcepoint
15 8 (1.58%) Salesforce.com