1 to 25 of 403 ITSM Jobs in the UK

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support … development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working ...

Business ITSM Sales Executive/ITSM Solutions Sales Location: Hybrid – Watford (3 days per week in office) Type: Full-time Salary: £60,000 – £80,000 + Commission (OTE £120,000 – £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong … track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value ...

stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests ...

Proven experience leading strategic security initiatives and process automation in large-scale environmentsEDUCATION/QUALIFICATIONS/TECHNICAL COMPETENCIES**Highly Desirable*** ITIL 4* Proficient in ITSM tools (Extensive experience of ServiceNow, Jira Service Management)* Knowledge of: + Ivanti LANDesk, Qualys, Splunk + Windows Server/Desktop, RHEL/OEL Linux + ...

stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. ...

experience in VIP/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune ...

including 2nd line technical support. · Strong working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. · Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. · Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly ...

without close supervision in a fast-paced environment. Technical Skills: Experience managing IT operations, projects, support teams, and service delivery performance. Familiarity with IT service management tools and best practices, including ServiceNow, Agile/DevOps methodologies, and project portfolio management. Understanding of AI-enabled workplace technologies and automation opportunities that ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

focus on service excellence and continuous improvement. Strong analytical skills with experience interpreting service data and producing management reports. A solid understanding of IT Service Management principles and the ITIL framework. Candidates must: Be commutable to West Cumbria Excellent communication skills Must be eligible for SC This is a primarily ...

Identity Management. Exchange Online. TCP/IP networking and VPN technologies. PowerShell scripting. ITIL Foundation certification. Experience using ServiceNow, Jira Service Management or similar ITSM tools. What's on Offer Salary of £50,000 - £60,000 . Hybrid working with a London office. Permanent opportunity with excellent career progression. Exposure ...

/or macOS operating systems. Experience supporting Microsoft technologies including Azure, Intune and Microsoft Defender. Familiarity with Active Directory and user administration. Experience using ITSM or ticketing platforms such as ServiceNow, Jira or similar. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Experience supporting Microsoft Outlook, Exchange ...

processes. Preferred ServiceNow Certified Implementation Specialist (CIS) – Integrated Risk Management (IRM) and/or Governance, Risk and Compliance (GRC). Additional ServiceNow certifications in ITSM, ITOM, CMDB, Discovery, or Vulnerability Management. Experience within security operations, vulnerability management, or cyber security functions. Experience working in large-scale enterprise ServiceNow environments. Familiarity ...

SLAs. Technical Skills Windows, macOS, Linux administration Hypervisors including VMWare Active Directory/Entra ID Microsoft 365 Hardware and desktop support Network fundamentals ITSM tools (ServiceNow, Jira Service Management, Remedy, Ivanti, etc.) Endpoint management tools If you feel you could be a great fit, please get in touch! DXP Talent ...

service management principles Experience producing service reports and presenting to senior stakeholders Commercial awareness with an understanding of contracts and service performance Experience using ITSM platforms such as ServiceNow or equivalent Proficient with Microsoft Office, particularly Excel, PowerPoint and Word Skills & Attributes Outstanding communication and stakeholder management skills Ability ...

Azure AD/Entra ID, and user account administration. Basic networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and wireless networking. Experience using ITSM/ticketing systems. Excellent customer service and communication skills. Ability to prioritise workloads and work effectively under pressure. Desirable Skills Experience with Intune, Autopilot ...

contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices (Incident, Problem, and Change Management) will be essential to the success of this role. This is a strategically important position within the wider Enterprise ...