ITSM Jobs in the UK

1 to 25 of 373 ITSM Jobs in the UK

ITSM Technical Specialist

Jersey, United Kingdom
Akkodis
Contract Role-ITSM Technical Specialist-6 Months-Outside IR35- Jersey/Remote Job Opportunity: ITSM Technical Specialist Are you passionate about IT Service Management (ITSM) and looking for an exciting opportunity to make a real impact? We are seeking an experienced and highly motivated ITSM Technical Specialist to join our … client. Key Responsibilities: Oversee the implementation and configuration of ITSM tools (ServiceNow, Ivanti, etc.) to ensure optimal service delivery. Collaborate with cross-functional teams to define and refine ITSM processes, including Incident, Problem, Change, and Service Request Management. Troubleshoot and resolve technical issues related to ITSM tools, providing expert guidance … and solutions. Maintain system configurations and integrations, ensuring compliance with internal standards and best practices. Provide training and support to staff on ITSM processes, tools, and policies. Lead continuous improvement efforts, driving automation and process enhancements within the ITSM framework. What We're Looking For: Proven experience with ITSM tools more »
Employment Type: Permanent
Salary: £400 - £450/day
Posted:

Senior Application Support Analyst - SQL Server & .NET

London, United Kingdom
Hybrid / WFH Options
Michael Page (UK)
party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ Proficiency in writing SQL more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Application Support Analyst

London, United Kingdom
Hybrid / WFH Options
Michael Page (UK)
party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ Proficiency in writing SQL more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Letchworth Garden City, Hertfordshire, South East, United Kingdom
Alexander Edward James Consulting Limited
experience in a technical support helpdesk role. Experience with cloud environments and hybrid infrastructure integration. Proficiency in standard Microsoft Office applications. Familiarity with IT service management tools, such as ServiceNow. Working knowledge of Oracle and/or SQL Server database administration. Maintenance of Microsoft Windows, including Group Policy Objects and more »
Employment Type: Permanent
Salary: £45,000
Posted:

Senior IT Support Engineer

City of London, London, United Kingdom
In Technology Group
Microsoft 365 applications and administration. Experience managing Microsoft Intune and overseeing system deployments. Proficiency in Windows 11 and Windows Server administration. Understanding of IT service management principles and best practices. Desirable: Familiarity with Salesforce, Tableau, Linux, and enterprise security tools. PowerShell scripting and automation skills. Networking knowledge, including DNS, VPNs more »
Employment Type: Permanent
Salary: £50000 - £55000/annum Annual bonuses, training & remote wo
Posted:

Associate Digital Workplace Engineer

City, Edinburgh, United Kingdom
Hybrid / WFH Options
Registers of Scotland
software such as Miro or MS Whiteboard Printing Analytical troubleshooting The successful candidate will have: ITIL(R) 3 or above Foundation Certification in IT Service Management Additional Technical Skills Asset and configuration management: You can maintain secure configuration and accurate information, controlling IT assets in one or more significant areas. more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Manager

Somerset, South West, United Kingdom
Hybrid / WFH Options
Experis
and acceptance into BAU support ? Analyze service reports to identify trends and implement improvements What We're Looking For ?? Experience: 7+ years in IT Service Management within enterprise environments ?? Knowledge: Strong expertise in Service Level Management, Incident Management, Change Management, and Problem Management ?? Skills: Excellent stakeholder management, analytical thinking, and more »
Employment Type: Contract
Rate: £500 - £550 per day
Posted:

Service Manager

United Kingdom, UK
Hybrid / WFH Options
Experis
and acceptance into BAU support ? Analyze service reports to identify trends and implement improvements What We're Looking For ?? Experience: 7+ years in IT Service Management within enterprise environments ?? Knowledge: Strong expertise in Service Level Management, Incident Management, Change Management, and Problem Management ?? Skills: Excellent stakeholder management, analytical thinking, and more »
Posted:

IT Technical Architect

Remote work, Risley, Warrington, Cheshire, United Kingdom
Hybrid / WFH Options
NRL Recruitment
multiple technical domains, including but not limited to: Enterprise-scale IT: technologies that drive a modern-day large-scale enterprise (5000+ users) Service Desk: ITSM platform (ServiceNow) EUC: end point devices, end point platform management (inTune, SCCM) Apps: CRM, ERP, HCM, Finance, Payroll, Development Environments, Servers: public, private, cloud Network more »
Employment Type: Contract
Rate: £0 - £50/hour
Posted:

IT Technical Architect

Warrington, Cheshire, United Kingdom
NRL
technical domains, including but not limited to: Enterprise-scale IT: technologies that drive a modern-day large-scale enterprise (5000+ users). Service Desk: ITSM platform (ServiceNow). EUC: end point devices, end point platform management (inTune, SCCM). Apps: CRM, ERP, HCM, Finance, Payroll, Development Environments. Servers: public, private more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Programme Manager

WN3 6GL, Land Gate, Borough of Wigan, Greater Manchester, United Kingdom
Hybrid / WFH Options
Millbank Holdings
following Experience managing IT projects in mergers and acquisitions (M&A). Familiarity with cloud computing technologies (AWS, Azure, GCP). Knowledge of IT service management tools (e.g., ServiceNow). Ability to adapt in a fast-paced, dynamic environment. Get in touch now If you're ready to take on more »
Employment Type: Contract
Posted:

IT Service Continuity Manager (DV Clearance)

Aldershot, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
programme and LUK BC team Qualifications: * CBCI/MBCI/AMBCI Business Continuity Institute * ITIL v3/4 certification. * Service Design/Architecture experience. * ITSM Consultancy/Service Transition background. * Design & Innovation. * Large scale Service Transition experience. * Experience of writing quality proposals and tender documents. * Experience of modelling techniques and more »
Employment Type: Permanent, Work From Home
Posted:

IT Manager / IT Services Manager

London Area, United Kingdom
Hybrid / WFH Options
Noux Talent
Cybersecurity : Microsoft Defender, Cyber Essentials Plus, ISO standards Enterprise Applications : Microsoft 365, Windows & Mac OS, Salesforce Networking & Security : Firewalls, VPNs, endpoint security, access controls ITSM & Process Improvement Hardware & Systems : Office entry systems, security cameras, door access, printers & peripherals Essential Requirements IT Infrastructure management experience , including governance, security, and compliance Strong more »
Posted:

IT Manager / IT Services Manager

london, south east england, United Kingdom
Hybrid / WFH Options
Noux Talent
Cybersecurity : Microsoft Defender, Cyber Essentials Plus, ISO standards Enterprise Applications : Microsoft 365, Windows & Mac OS, Salesforce Networking & Security : Firewalls, VPNs, endpoint security, access controls ITSM & Process Improvement Hardware & Systems : Office entry systems, security cameras, door access, printers & peripherals Essential Requirements IT Infrastructure management experience , including governance, security, and compliance Strong more »
Posted:

Head of Service Operations

Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options
Spirax-Sarco Engineering
allocated budget while seeking optimisation opportunities. Ensuring the effective management of IT services, including Incident, Problem, Change, Asset, Knowledge, Service Desk, Security Operations and ITSM tooling. Your previous experience is likely to include . Leading and developing high-performing, global and multicultural teams to implement efficient processes and drive CI more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Change and Release Analyst

London, United Kingdom
Transport for London
day-to-day operation in Change and Release. Experience of working in a complex multi-sourced environment i.e. cloud, virtualisation etc. Working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Knowledge of a recognised project delivery method. Knowledge of TfL's policies, management structure and business more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Technical Architect

United Kingdom, Risley, Warrington, Cheshire
Hybrid / WFH Options
First Recruitment Group
practices, including ITIL, Prince2, TOGAF, and Archimate. Deep expertise across multiple technical domains, including: Enterprise IT: Large-scale systems (5,000+ users) Service Desk: ITSM platforms (ServiceNow) EUC: Endpoint devices, management tools (Intune, SCCM) Applications: CRM, ERP, HCM, Finance, Payroll Infrastructure: Cloud (Azure), servers, networks (Palo Alto, Cisco, Meraki), storage more »
Employment Type: Contract
Posted:

IT Infrastructure Engineer 2nd and 3rd Line with Japanese

London
Nexus Jobs Limited
the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic more »
Employment Type: Permanent
Salary: £40,000 - £50,000
Posted:

IT Infrastructure Support Engineer

London
Nexus Jobs Limited
the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic more »
Employment Type: Permanent
Salary: £35,000 - £45,000
Posted:

Service Desk Analyst (SC Cleared) - 6 months - Leiston - Inside IR35

Leiston, Suffolk, United Kingdom
Hamilton Barnes
you Will Ideally Bring: Familiarity with ITIL practices, including incident logging, prioritization, and resolution within defined SLAs using tools such as ServiceNow or similar ITSM platforms. Analytical mindset with the ability to diagnose and resolve issues quickly while escalating complex problems appropriately. Familiarity with Windows OS, Microsoft Office Suite, and more »
Employment Type: Contract
Rate: GBP Daily
Posted:

Technology Release Manager

Manchester, Lancashire, United Kingdom
JD Sports Fashion
technology areas (e.g., eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Microsoft 365 SME

warrington, cheshire, north west england, United Kingdom
Tata Consultancy Services
SLAs/OLAs for incident, service request, and problem management. Handle tickets/service requests effectively while maintaining high-quality standards Follow ITIL/ITSM best practices and Agile frameworks to ensure efficient service delivery Work independently and collaboratively with cross-functional teams Demonstrate excellent problem-solving, decision-making, and more »
Posted:

1st Line Support Analyst

Bristol, Gloucestershire, United Kingdom
Chorus Global Ltd
key stakeholders. Act as the first point of contact for technical service requests and incidents. Create, prioritise, and assign tickets within the company IT Service Management platform, and maintain accurate records across a service ticket lifecycle. Prioritise and actively manage all allocated tickets, ensuring resolution within agreed customer SLA's more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Engagement Manager

england, United Kingdom
Hybrid / WFH Options
Hanover
management tools. Excellent communication, negotiation, and presentation skills. Proven ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Proficiency in IT service management frameworks (e.g., ITIL). Certifications: PMP, PRINCE2, Agile or similar project management certification is preferred. Other: Willingness to travel as required by client engagements. more »
Posted:

IT Infrastructure Manager

Tamworth, Staffordshire, West Midlands, United Kingdom
Oakley Recruitment
GDPR) Familiar with SIEM tools (Splunk, Microsoft Sentinel) and Linux distributions (Ubuntu, CentOS) Skilled in automation and scripting (PowerShell, Bash, Python) Experience with ITSM platforms (ServiceNow, Fresh Service) for managing IT support Strong communication, collaboration, and organisational skills Proven ability to lead teams, prioritize tasks, and manage multiple projects MCSE more »
Employment Type: Permanent
Salary: £55,000
Posted:
ITSM
10th Percentile
£30,000
25th Percentile
£35,813
Median
£51,650
75th Percentile
£65,000
90th Percentile
£91,625