Service Delivery Contracts in Wales

Service Delivery
UK > Wales

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 44 59 56
Rank change year-on-year +15 -3 -5
Contract jobs citing Service Delivery 3 4 25
As % of all contract jobs advertised in Wales 0.75% 0.63% 2.47%
As % of the Processes & Methodologies category 0.94% 0.73% 2.96%
Number of daily rates quoted 3 1 14
10th Percentile - - £408
25th Percentile - £381 £490
Median daily rate (50th Percentile) £175 £388 £606
Median % change year-on-year -54.84% -36.08% +1.04%
75th Percentile £188 £394 £675
90th Percentile £195 - £678
UK median daily rate £500 £525 £510
% change year-on-year -4.76% +2.94% +13.33%
Number of hourly rates quoted 0 1 6
10th Percentile - - £12.09
25th Percentile - - £21.60
Median hourly rate - £50.00 £47.40
Median % change year-on-year - +5.49% +116.83%
75th Percentile - - -
90th Percentile - - -
UK median hourly rate £14.80 £24.81 £14.50
% change year-on-year -40.35% +71.10% -22.77%

All Process and Methodology Skills
Wales

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 318 546 844
As % of all contract IT jobs advertised in Wales 79.10% 86.12% 83.48%
Number of daily rates quoted 219 421 615
10th Percentile £173 £180 £200
25th Percentile £350 £325 £375
Median daily rate (50th Percentile) £490 £475 £475
Median % change year-on-year +3.16% - +5.56%
75th Percentile £570 £573 £575
90th Percentile £667 £650 £650
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 31 29 31
10th Percentile £11.75 £14.00 £14.31
25th Percentile £14.78 £16.98 £19.02
Median hourly rate £22.50 £18.14 £25.00
Median % change year-on-year +24.04% -27.44% +29.87%
75th Percentile £51.75 £25.00 £29.25
90th Percentile £86.00 £49.00 £47.40
UK median hourly rate £35.00 £37.00 £25.00
% change year-on-year -5.41% +48.00% -

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing Service Delivery in Wales.

Daily rate trend for Service Delivery in Wales

Service Delivery
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing Service Delivery in Wales.

Hourly rate trend for Service Delivery in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales +13 1 £200 -48.39% 18
West Wales - 1 £175 - 3
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Microsoft 365
General
1 2 (66.67%) Digital Healthcare
2 1 (33.33%) Legal
Job Titles
1 1 (33.33%) Desktop Engineer
1 1 (33.33%) Performance Specialist
Miscellaneous
1 2 (66.67%) Management Information System
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) ITSM
1 2 (66.67%) Performance Management
1 2 (66.67%) PRINCE2
1 2 (66.67%) Service Management
2 1 (33.33%) Data Protection
2 1 (33.33%) PRINCE
2 1 (33.33%) Tech Ops
Qualifications
1 2 (66.67%) Degree
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) ServiceNow