Period
to 21 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Warwickshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 January 2019 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Warwickshire
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 48 95 75
Rank change year-on-year +47 -20 +2
Permanent jobs citing Service Management 18 7 25
As % of all permanent IT jobs advertised in Warwickshire 2.78% 0.62% 2.26%
As % of the Processes & Methodologies category 3.07% 0.68% 2.43%
Number of salaries quoted 15 6 15
Warwickshire median annual salary £50,000 £36,500 £45,000
Median salary % change year-on-year +36.99% -18.89% +5.15%
10th Percentile £36,750 £35,750 £34,150
90th Percentile £67,500 £45,625 £51,750
West Midlands median annual salary £42,500 £47,500 £45,000
% change year-on-year -10.53% +5.56% -5.26%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Permanent vacancies with a requirement for process or methodology skills 587 1,024 1,027
As % of all permanent IT jobs advertised in Warwickshire 90.59% 89.98% 92.94%
Number of salaries quoted 444 888 829
Warwickshire median annual salary £44,000 £38,500 £40,000
Median salary % change year-on-year +14.29% -3.75% -1.23%
10th Percentile £27,500 £23,750 £23,750
90th Percentile £67,125 £62,500 £58,750
West Midlands median annual salary £45,000 £41,000 £41,500
% change year-on-year +9.76% -1.20% +1.22%

Service Management
Job Vacancy Trend in Warwickshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Service Management in Warwickshire

Service Management
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Warwickshire.

Salary trend for Service Management in Warwickshire

Service Management
Salary Histogram in Warwickshire

The salary distribution of IT jobs citing Service Management in Warwickshire over the 6 months to 21 January 2019.

Salary histogram for Service Management in Warwickshire

Service Management
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick +19 7 £65,000 - 1
Stratford-upon-Avon - 6 £41,500 -
Leamington Spa +11 1 - -
Alcester - 1 £42,500 -
Service Management
West Midlands

For the 6 months to 21 January 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Warwickshire region with a requirement for Service Management.

1 16 (88.89%) ITIL
2 7 (38.89%) Problem-Solving
3 6 (33.33%) Mentoring
3 6 (33.33%) Coaching
3 6 (33.33%) Microsoft Azure
4 5 (27.78%) Agile Software Development
4 5 (27.78%) Asset Management
4 5 (27.78%) SLA
4 5 (27.78%) Analytical Skills
4 5 (27.78%) DevOps
4 5 (27.78%) Cloud Operations
4 5 (27.78%) Technical Leadership
5 4 (22.22%) IT Asset Management
5 4 (22.22%) Software Asset Management
5 4 (22.22%) ISEB
5 4 (22.22%) Finance
5 4 (22.22%) Supplier Management
5 4 (22.22%) Amazon AWS
5 4 (22.22%) ITIL V3
6 3 (16.67%) Remedy ITSM
6 3 (16.67%) Degree
6 3 (16.67%) Legal
6 3 (16.67%) Remedy
6 3 (16.67%) BMC
6 3 (16.67%) PRINCE2
6 3 (16.67%) Software License Management
6 3 (16.67%) Software Licensing
6 3 (16.67%) Line Management
7 2 (11.11%) Workflow Analysis
7 2 (11.11%) Workshop Facilitation

Service Management
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.11%) Microsoft Excel
1 2 (11.11%) Microsoft Office
1 2 (11.11%) MS Visio
Business Applications
1 3 (16.67%) Remedy ITSM
Cloud Services
1 6 (33.33%) Microsoft Azure
2 4 (22.22%) Amazon AWS
3 1 (5.56%) Office 365
Communications & Networking
1 1 (5.56%) SMS
General
1 4 (22.22%) Finance
2 3 (16.67%) Legal
Job Titles
1 6 (33.33%) Analyst
2 4 (22.22%) DevOps Manager
2 4 (22.22%) Software Analyst
3 2 (11.11%) Business Analyst
3 2 (11.11%) Service Manager
3 2 (11.11%) Service Transition Manager
3 2 (11.11%) Transition Manager
4 1 (5.56%) Applications Specialist
4 1 (5.56%) Architect
4 1 (5.56%) Business Engagement Leader
4 1 (5.56%) Cloud Architect
4 1 (5.56%) Delivery Manager
4 1 (5.56%) Help Desk Team Lead
4 1 (5.56%) Network Specialist
4 1 (5.56%) OSS Specialist
4 1 (5.56%) Service Desk Team Leader
4 1 (5.56%) Team Leader
4 1 (5.56%) Workstream Lead
Miscellaneous
1 5 (27.78%) Analytical Skills
2 2 (11.11%) e-Learning
3 1 (5.56%) CMDB
3 1 (5.56%) Self-Motivation
Processes & Methodologies
1 16 (88.89%) ITIL
2 7 (38.89%) Problem-Solving
3 6 (33.33%) Coaching
3 6 (33.33%) Mentoring
4 5 (27.78%) Agile Software Development
4 5 (27.78%) Asset Management
4 5 (27.78%) Cloud Operations
4 5 (27.78%) DevOps
4 5 (27.78%) Technical Leadership
5 4 (22.22%) IT Asset Management
5 4 (22.22%) ITIL V3
5 4 (22.22%) Software Asset Management
5 4 (22.22%) Supplier Management
6 3 (16.67%) Line Management
6 3 (16.67%) PRINCE2
6 3 (16.67%) Software License Management
6 3 (16.67%) Software Licensing
7 2 (11.11%) CRM
7 2 (11.11%) Process Improvement
7 2 (11.11%) Workflow
Programming Languages
1 1 (5.56%) C
Qualifications
1 4 (22.22%) ISEB
2 3 (16.67%) Degree
Quality Assurance & Compliance
1 5 (27.78%) SLA
Systems Management
1 1 (5.56%) HP NNM
1 1 (5.56%) Netcool
1 1 (5.56%) Netcool/Proviso
1 1 (5.56%) TeMIP
Vendors
1 3 (16.67%) BMC
1 3 (16.67%) Remedy
2 2 (11.11%) Microsoft
2 2 (11.11%) Virgin Media
3 1 (5.56%) EMC
3 1 (5.56%) HP
3 1 (5.56%) IBM
3 1 (5.56%) SolarWinds