Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Warwickshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Warwickshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 103 86 76
Rank change year-on-year -17 -10 +7
Permanent jobs citing Service Management 10 25 37
As % of all permanent IT jobs advertised in Warwickshire 0.78% 2.12% 2.66%
As % of the Processes & Methodologies category 0.88% 2.31% 2.96%
Number of salaries quoted 10 7 37
Warwickshire median annual salary £36,500 £46,000 £35,000
Median salary % change year-on-year -20.65% +31.43% -17.13%
10th Percentile £35,300 £32,750 £21,850
90th Percentile £60,250 £55,250 £70,000
West Midlands median annual salary £45,000 £42,765 £47,500
% change year-on-year +5.23% -9.97% -5.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Permanent vacancies with a requirement for process or methodology skills 1139 1082 1250
As % of all permanent IT jobs advertised in Warwickshire 89.33% 91.69% 89.86%
Number of salaries quoted 1032 831 1103
Warwickshire median annual salary £38,500 £38,500 £39,000
Median salary % change year-on-year - -1.28% -2.50%
10th Percentile £23,750 £22,750 £22,500
90th Percentile £61,250 £58,750 £60,000
West Midlands median annual salary £40,000 £40,000 £40,000

Service Management
Job Vacancy Trend in Warwickshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Service Management in Warwickshire

Service Management
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Warwickshire.

Salary trend for Service Management in Warwickshire

Service Management
Salary Histogram in Warwickshire

The salary distribution of IT jobs citing Service Management in Warwickshire over the 6 months to 22 November 2017.

Salary histogram for Service Management in Warwickshire

Service Management
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nuneaton - 4 £51,250 -
Rugby - 2 £36,500 -
Warwick +4 1 - - 2
Stratford-upon-Avon -6 1 £72,500 +31.82% 1
Service Management
West Midlands

For the 6 months to 22 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warwickshire region with a requirement for Service Management.

1 10 (100.00%) ITIL
2 4 (40.00%) Service Delivery
2 4 (40.00%) Incident Management
2 4 (40.00%) Problem Management
3 3 (30.00%) Finance
3 3 (30.00%) Oracle
3 3 (30.00%) SLA
4 2 (20.00%) IBM
4 2 (20.00%) BMC
4 2 (20.00%) Netcool
4 2 (20.00%) Remedy
4 2 (20.00%) Benchmarking
4 2 (20.00%) Telecoms
4 2 (20.00%) Retail
4 2 (20.00%) Logistics
4 2 (20.00%) Supplier Management
4 2 (20.00%) Remedy ITSM
4 2 (20.00%) ITIL V3
4 2 (20.00%) Oracle BI EE
5 1 (10.00%) Data Architecture
5 1 (10.00%) Visualisation
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Data Quality
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Service Design
5 1 (10.00%) Virtual Team
5 1 (10.00%) Stakeholder Engagement
5 1 (10.00%) Trend Analysis
5 1 (10.00%) Release Management
5 1 (10.00%) COBIT

Service Management
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (20.00%) Remedy ITSM
2 1 (10.00%) Oracle Applications
Database & Business Intelligence
1 2 (20.00%) Oracle BI EE
General
1 3 (30.00%) Finance
2 2 (20.00%) Retail
2 2 (20.00%) Telecoms
3 1 (10.00%) Manufacturing
Job Titles
1 3 (30.00%) Service Manager
2 2 (20.00%) Delivery Manager
2 2 (20.00%) IT Manager
2 2 (20.00%) Problem Manager
2 2 (20.00%) Services Delivery Manager
2 2 (20.00%) Supplier Manager
3 1 (10.00%) Analyst
3 1 (10.00%) Architect
3 1 (10.00%) Data Architect
3 1 (10.00%) Infrastructure Manager
3 1 (10.00%) Infrastructure Services Manager
3 1 (10.00%) Service Analyst
3 1 (10.00%) Vendor Manager
Miscellaneous
1 1 (10.00%) Virtual Team
Processes & Methodologies
1 10 (100.00%) ITIL
2 4 (40.00%) Incident Management
2 4 (40.00%) Problem Management
2 4 (40.00%) Service Delivery
3 2 (20.00%) Benchmarking
3 2 (20.00%) ITIL V3
3 2 (20.00%) Logistics
3 2 (20.00%) Supplier Management
4 1 (10.00%) Change Management
4 1 (10.00%) Continuous Improvement
4 1 (10.00%) Data Architecture
4 1 (10.00%) ITSM
4 1 (10.00%) Knowledge Management
4 1 (10.00%) Quality Management
4 1 (10.00%) Release Management
4 1 (10.00%) Root Cause Analysis
4 1 (10.00%) Service Design
4 1 (10.00%) Stakeholder Engagement
4 1 (10.00%) Trend Analysis
4 1 (10.00%) Visualisation
Qualifications
1 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
2 1 (10.00%) COBIT
2 1 (10.00%) Data Quality
Systems Management
1 2 (20.00%) Netcool
Vendors
1 3 (30.00%) Oracle
2 2 (20.00%) BMC
2 2 (20.00%) IBM
2 2 (20.00%) Remedy