Period
to 15 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Warwickshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Warwickshire
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 39 99 84
Rank change year-on-year +60 -15 -2
Permanent jobs citing Service Management 35 9 24
As % of all permanent IT jobs advertised in Warwickshire 4.81% 0.70% 1.96%
As % of the Processes & Methodologies category 5.26% 0.77% 2.11%
Number of salaries quoted 31 9 8
Warwickshire median annual salary £50,000 £36,500 £44,750
Median salary % change year-on-year +36.99% -18.44% +35.42%
10th Percentile £37,500 £34,850 £18,500
90th Percentile £63,750 £61,750 £54,875
West Midlands median annual salary £42,500 £46,779 £42,632
% change year-on-year -9.15% +9.73% -10.25%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Permanent vacancies with a requirement for process or methodology skills 665 1,166 1,137
As % of all permanent IT jobs advertised in Warwickshire 91.47% 90.81% 92.74%
Number of salaries quoted 521 1,059 878
Warwickshire median annual salary £42,500 £37,500 £38,500
Median salary % change year-on-year +13.33% -2.60% +2.67%
10th Percentile £26,750 £23,750 £22,750
90th Percentile £67,500 £60,000 £58,750
West Midlands median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -

Service Management
Job Vacancy Trend in Warwickshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Service Management in Warwickshire

Service Management
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Warwickshire.

Salary trend for Service Management in Warwickshire

Service Management
Salary Histogram in Warwickshire

The salary distribution of IT jobs citing Service Management in Warwickshire over the 6 months to 15 November 2018.

Salary histogram for Service Management in Warwickshire

Service Management
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick +44 24 £51,500 - 1
Stratford-upon-Avon +7 7 £43,000 -40.69%
Nuneaton -1 1 £41,000 -21.90%
Alcester - 1 £42,500 - 1
Atherstone - 1 £45,000 -
Service Management
West Midlands

For the 6 months to 15 November 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Warwickshire region with a requirement for Service Management.

1 15 (42.86%) ITIL
2 14 (40.00%) Degree
3 13 (37.14%) ITSM
3 13 (37.14%) Finance
4 11 (31.43%) Microsoft
5 10 (28.57%) Remedy
5 10 (28.57%) Microsoft Excel
5 10 (28.57%) MS Visio
5 10 (28.57%) Telecoms
5 10 (28.57%) Change Management
5 10 (28.57%) Microsoft PowerPoint
5 10 (28.57%) Presales
5 10 (28.57%) Service Design
5 10 (28.57%) Commercial Awareness
6 9 (25.71%) Computer Science Degree
6 9 (25.71%) Problem-Solving
6 9 (25.71%) Mobile App
6 9 (25.71%) Remedy ITSM
6 9 (25.71%) BMC
6 9 (25.71%) Internet
7 6 (17.14%) Unix
7 6 (17.14%) Windows
8 5 (14.29%) HTML
8 5 (14.29%) JavaScript
8 5 (14.29%) SQL
8 5 (14.29%) CSS
8 5 (14.29%) ITIL Certification
8 5 (14.29%) Integration Testing
8 5 (14.29%) Customer Requirements
8 5 (14.29%) Analytical Skills

Service Management
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) MS Exchange
1 1 (2.86%) SharePoint
1 1 (2.86%) Skype for Business
Applications
1 10 (28.57%) Microsoft Excel
1 10 (28.57%) Microsoft PowerPoint
1 10 (28.57%) MS Visio
Business Applications
1 9 (25.71%) Remedy ITSM
Cloud Services
1 4 (11.43%) Microsoft Azure
2 2 (5.71%) Amazon AWS
3 1 (2.86%) Office 365
Communications & Networking
1 9 (25.71%) Internet
2 2 (5.71%) Network Security
3 1 (2.86%) SAN
3 1 (2.86%) Skype
Database & Business Intelligence
1 1 (2.86%) SQL Server
General
1 13 (37.14%) Finance
2 10 (28.57%) Telecoms
3 3 (8.57%) Legal
Job Titles
1 10 (28.57%) Service Design Specialist
2 9 (25.71%) Developer
3 6 (17.14%) Remedy Developer
4 5 (14.29%) Analyst
4 5 (14.29%) Applications Developer
5 4 (11.43%) Software Analyst
6 3 (8.57%) Support Specialist
7 2 (5.71%) Applications Specialist
7 2 (5.71%) Applications Support
7 2 (5.71%) Applications Support Specialist
7 2 (5.71%) Architect
7 2 (5.71%) DevOps Manager
7 2 (5.71%) ITSM Developer
7 2 (5.71%) ITSM Specialist
7 2 (5.71%) Remedy Specialist
7 2 (5.71%) Systems Manager
8 1 (2.86%) Infrastructure Support
8 1 (2.86%) Presales Specialist
8 1 (2.86%) ServiceNow Consultant
8 1 (2.86%) Workstream Lead
Libraries, Frameworks & Software Standards
1 5 (14.29%) CSS
1 5 (14.29%) HTML
Miscellaneous
1 9 (25.71%) Mobile App
2 5 (14.29%) Analytical Skills
3 4 (11.43%) Self-Motivation
4 2 (5.71%) Computer Science
4 2 (5.71%) Management Information System
5 1 (2.86%) Data Centre
Operating Systems
1 6 (17.14%) Unix
1 6 (17.14%) Windows
2 1 (2.86%) Apple iOS
Processes & Methodologies
1 15 (42.86%) ITIL
2 13 (37.14%) ITSM
3 10 (28.57%) Change Management
3 10 (28.57%) Commercial Awareness
3 10 (28.57%) Presales
3 10 (28.57%) Service Design
4 9 (25.71%) Problem-Solving
5 5 (14.29%) Customer Requirements
5 5 (14.29%) Integration Testing
5 5 (14.29%) System Integration Testing
6 4 (11.43%) Asset Management
6 4 (11.43%) Coaching
6 4 (11.43%) Continuous Improvement
6 4 (11.43%) IT Asset Management
6 4 (11.43%) ITIL V3
6 4 (11.43%) Mentoring
6 4 (11.43%) Software Asset Management
7 3 (8.57%) Agile Software Development
7 3 (8.57%) CRM
7 3 (8.57%) Software License Management
Programming Languages
1 5 (14.29%) JavaScript
1 5 (14.29%) SQL
2 1 (2.86%) C
2 1 (2.86%) PowerShell
Qualifications
1 14 (40.00%) Degree
2 9 (25.71%) Computer Science Degree
3 5 (14.29%) ITIL Certification
4 4 (11.43%) ISEB
5 1 (2.86%) DV Cleared
5 1 (2.86%) MCSE
5 1 (2.86%) Microsoft Certification
5 1 (2.86%) SC Cleared
5 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 3 (8.57%) SLA
2 2 (5.71%) ISO/IEC 20000
2 2 (5.71%) ISO/IEC 27001
2 2 (5.71%) QA
System Software
1 1 (2.86%) VMware Infrastructure
Systems Management
1 1 (2.86%) OpenView Configuration Management
1 1 (2.86%) SCOM
Vendors
1 11 (31.43%) Microsoft
2 10 (28.57%) Remedy
3 9 (25.71%) BMC
4 1 (2.86%) HP
4 1 (2.86%) Lumension
4 1 (2.86%) McAfee
4 1 (2.86%) ServiceNow
4 1 (2.86%) VMware