IT Support Contracts in the West Midlands

IT Support
England > West Midlands

The median IT Support daily rate in the West Midlands is £150, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 75 96 105
Rank change year-on-year +21 +9 +12
Contract jobs requiring an IT Support 22 15 34
As % of all contract jobs advertised in the West Midlands 1.64% 0.77% 1.43%
As % of the Job Titles category 1.80% 0.84% 1.50%
Number of daily rates quoted 12 6 21
10th Percentile £127 £138 £120
25th Percentile £148 £158 £128
Median daily rate (50th Percentile) £150 £206 £160
Median % change year-on-year -27.27% +28.91% -8.57%
75th Percentile £193 £256 £206
90th Percentile £279 £260 £288
England median daily rate £220 £200 £200
% change year-on-year +10.00% - +11.11%
Number of hourly rates quoted 7 3 4
10th Percentile £17.58 £12.93 £13.95
25th Percentile £20.08 £13.95 £16.88
Median hourly rate £22.05 £15.65 £23.00
Median % change year-on-year +40.89% -31.96% +29.94%
75th Percentile £22.08 £19.70 £31.40
90th Percentile £30.03 £22.13 £37.51
England median hourly rate £18.75 £15.00 £20.00
% change year-on-year +25.00% -25.00% +17.65%

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,221 1,776 2,262
% of contract IT jobs with a recognized job title 90.78% 91.22% 94.88%
Number of daily rates quoted 811 1,198 1,556
10th Percentile £200 £259 £250
25th Percentile £369 £363 £388
Median daily rate (50th Percentile) £485 £489 £500
Median % change year-on-year -0.77% -2.25% +5.26%
75th Percentile £575 £600 £600
90th Percentile £650 £702 £688
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 76 134 66
10th Percentile £12.62 £12.01 £12.50
25th Percentile £14.00 £15.00 £15.02
Median hourly rate £18.07 £22.25 £19.50
Median % change year-on-year -18.81% +14.10% +12.85%
75th Percentile £28.18 £42.31 £26.82
90th Percentile £35.58 £55.88 £55.63
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

IT Support
Job Vacancy Trend in the West Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Support in the West Midlands

IT Support
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing IT Support in the West Midlands.

Daily rate trend for IT Support in the West Midlands

IT Support
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing IT Support in the West Midlands over the 6 months to 1 May 2025.

Daily rate histogram for IT Support in the West Midlands

IT Support
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing IT Support in the West Midlands.

Hourly rate trend for IT Support in the West Midlands

IT Support
Hourly Rate Histogram in the West Midlands

Hourly rate distribution of jobs citing IT Support in the West Midlands over the 6 months to 1 May 2025.

Hourly rate histogram for IT Support in the West Midlands

IT Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the West Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +24 11 £160 +6.67% 8
Staffordshire - 6 £150 - 7
Worcestershire +2 3 £200 - 6
Warwickshire +2 2 - - 2
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 1 May 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring IT Support in the job title.

1 13 (59.09%) Social Skills
2 7 (31.82%) ITIL
2 7 (31.82%) Microsoft 365
2 7 (31.82%) Customer Service
2 7 (31.82%) Problem-Solving
3 6 (27.27%) Degree
4 5 (22.73%) Computer Science
5 4 (18.18%) Windows
6 3 (13.64%) Microsoft
6 3 (13.64%) Active Directory
6 3 (13.64%) Citrix
6 3 (13.64%) Service Delivery
6 3 (13.64%) Public Sector
6 3 (13.64%) DBS Check
7 2 (9.09%) Driving Licence
7 2 (9.09%) Mac OS
7 2 (9.09%) Mobile Device Management
7 2 (9.09%) Analytical Skills
7 2 (9.09%) Security Cleared
7 2 (9.09%) SharePoint
7 2 (9.09%) VPN
7 2 (9.09%) Cisco
8 1 (4.55%) IBM Notes
8 1 (4.55%) Dell
8 1 (4.55%) Microsoft Office
8 1 (4.55%) Microsoft Certification
8 1 (4.55%) ITIL Certification
8 1 (4.55%) Lotus
8 1 (4.55%) NHS
8 1 (4.55%) Firmware

IT Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) SharePoint
2 1 (4.55%) IBM Notes
Applications
1 1 (4.55%) Microsoft Office
Cloud Services
1 7 (31.82%) Microsoft 365
2 1 (4.55%) Azure
2 1 (4.55%) Entra ID
2 1 (4.55%) OneDrive
2 1 (4.55%) ShareGate
Communications & Networking
1 2 (9.09%) VPN
2 1 (4.55%) Firewall
General
1 13 (59.09%) Social Skills
2 3 (13.64%) Public Sector
3 2 (9.09%) Analytical Skills
4 1 (4.55%) Back Office
4 1 (4.55%) Finance
4 1 (4.55%) Inclusion and Diversity
4 1 (4.55%) Retail
Miscellaneous
1 2 (9.09%) Driving Licence
2 1 (4.55%) iPhone
2 1 (4.55%) Legacy Systems
2 1 (4.55%) NHS
Operating Systems
1 4 (18.18%) Windows
2 2 (9.09%) Mac OS
3 1 (4.55%) Android
3 1 (4.55%) Apple iOS
3 1 (4.55%) Windows 10
Processes & Methodologies
1 7 (31.82%) Customer Service
1 7 (31.82%) ITIL
1 7 (31.82%) Problem-Solving
2 5 (22.73%) Computer Science
3 3 (13.64%) Service Delivery
4 2 (9.09%) Mobile Device Management
5 1 (4.55%) Agile
5 1 (4.55%) Asset Management
5 1 (4.55%) Break/Fix
5 1 (4.55%) Business Strategy
5 1 (4.55%) Change Management
5 1 (4.55%) Data Protection
5 1 (4.55%) Hardware Maintenance
5 1 (4.55%) Migration
5 1 (4.55%) Multi-Factor Authentication
5 1 (4.55%) Preventative Maintenance
5 1 (4.55%) Proactive Monitoring
5 1 (4.55%) Project Management
5 1 (4.55%) Push Notifications
5 1 (4.55%) Tech Ops
Programming Languages
1 1 (4.55%) PowerShell
Qualifications
1 6 (27.27%) Degree
2 3 (13.64%) DBS Check
3 2 (9.09%) Security Cleared
4 1 (4.55%) ITIL Certification
4 1 (4.55%) Microsoft Certification
4 1 (4.55%) SC Cleared
System Software
1 3 (13.64%) Active Directory
2 1 (4.55%) BitLocker
2 1 (4.55%) Firmware
Systems Management
1 1 (4.55%) Microsoft Intune
1 1 (4.55%) SCCM
Vendors
1 3 (13.64%) Citrix
1 3 (13.64%) Microsoft
2 2 (9.09%) Cisco
3 1 (4.55%) CheckPoint
3 1 (4.55%) Dell
3 1 (4.55%) Lotus
3 1 (4.55%) Nexthink
3 1 (4.55%) ServiceNow
3 1 (4.55%) VMware