Period
to 22 January 2019

The median contractor rate for an IT Support was £139 per day in advertised job vacancies in the West Midlands during the 6 months to 22 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > West Midlands
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 163 144 162
Rank change year-on-year -19 +18 -14
Contract jobs requiring an IT Support 46 44 35
As % of all contract IT jobs advertised in the West Midlands 0.93% 0.94% 0.65%
As % of the Job Titles category 0.98% 0.99% 0.69%
Number of daily rates quoted 26 18 17
West Midlands median daily rate £139 £143 £130
Median daily rate % change year-on-year -2.63% +9.62% -26.76%
10th Percentile £115 £103 £101
90th Percentile £343 £358 £365
England median daily rate £158 £157 £160
% change year-on-year +0.16% -1.72% -8.57%
Number of hourly rates quoted 13 8 15
West Midlands median hourly rate £15.00 £12.42 £13.00
Median hourly rate % change year-on-year +20.77% -4.46% -18.75%
10th Percentile £9.24 £10.91 £10.60
90th Percentile £20.55 £14.40 £18.45
England median hourly rate £16.00 £13.50 £13.50
% change year-on-year +18.52% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4,686 4,446 5,088
% of contract IT jobs with a recognized job title 95.21% 94.92% 94.55%
Number of daily rates quoted 2,925 2,782 3,051
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £260 £208 £220
90th Percentile £575 £538 £544
England median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +2.41%
Number of hourly rates quoted 164 203 224
West Midlands median hourly rate £15.86 £16.50 £15.92
Median hourly rate % change year-on-year -3.91% +3.64% -6.35%
10th Percentile £10.77 £10.34 £10.60
90th Percentile £43.75 £47.05 £37.03
England median hourly rate £18.70 £18.36 £18.39
% change year-on-year +1.84% -0.12% -0.62%

IT Support
Job Vacancy Trend in the West Midlands

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Support in the West Midlands

IT Support
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the West Midlands.

Contractor daily rate trend for IT Support in the West Midlands

IT Support
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing IT Support in the West Midlands over the 6 months to 22 January 2019.

Contractor daily rate histogram for IT Support in the West Midlands

IT Support
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the West Midlands.

Contractor hourly rate trend for IT Support in the West Midlands

IT Support
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing IT Support in the West Midlands over the 6 months to 22 January 2019.

Contractor hourly rate histogram for IT Support in the West Midlands

IT Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the West Midlands region over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +23 17 £125 -64.29% 9
Warwickshire +5 8 £335 +139.29% 5
Coventry -8 7 £155 +19.23% 2
Wolverhampton - 5 - - 2
Shropshire -52 4 £125 - 3
Solihull +9 1 - - 1
Walsall - 1 £110 - 1
West Bromwich - 1 £140 - 2
Dudley - 1 - - 3
Worcestershire - 1 - - 9
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 22 January 2019, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring IT Support in the job title.

1 31 (67.39%) Windows
2 25 (54.35%) Microsoft
3 23 (50.00%) Active Directory
4 18 (39.13%) Microsoft Office
5 16 (34.78%) ITIL
6 12 (26.09%) Office 365
7 8 (17.39%) MS Exchange
7 8 (17.39%) Windows 7
8 6 (13.04%) TCP/IP
8 6 (13.04%) Citrix
8 6 (13.04%) Continuous Improvement
9 5 (10.87%) Windows 10
9 5 (10.87%) VMware
10 4 (8.70%) Data Security
10 4 (8.70%) Thin Client
10 4 (8.70%) Fat Client
11 3 (6.52%) Windows Server
11 3 (6.52%) Driving Licence
11 3 (6.52%) Windows Server 2012
11 3 (6.52%) DNS
11 3 (6.52%) SLA
11 3 (6.52%) SQL
11 3 (6.52%) Linux
11 3 (6.52%) Retail
12 2 (4.35%) Management Information System
12 2 (4.35%) Telecoms
12 2 (4.35%) Change Management
12 2 (4.35%) ITSM
12 2 (4.35%) Service Management
12 2 (4.35%) Microsoft Excel

IT Support Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.39%) MS Exchange
2 2 (4.35%) SharePoint
3 1 (2.17%) SharePoint 2010
3 1 (2.17%) WordPress
Applications
1 18 (39.13%) Microsoft Office
2 2 (4.35%) Microsoft Excel
2 2 (4.35%) Microsoft PowerPoint
Cloud Services
1 12 (26.09%) Office 365
2 2 (4.35%) Microsoft Azure
3 1 (2.17%) SaaS
Communications & Networking
1 6 (13.04%) TCP/IP
2 3 (6.52%) DNS
3 2 (4.35%) SAN
4 1 (2.17%) DHCP
4 1 (2.17%) Intranet
4 1 (2.17%) LAN
4 1 (2.17%) Skype
4 1 (2.17%) WAN
Database & Business Intelligence
1 2 (4.35%) SQL Server
2 1 (2.17%) Crystal Reports
General
1 3 (6.52%) Retail
2 2 (4.35%) Telecoms
Miscellaneous
1 4 (8.70%) Fat Client
1 4 (8.70%) Thin Client
2 3 (6.52%) Driving Licence
3 2 (4.35%) CMDB
3 2 (4.35%) Management Information System
3 2 (4.35%) Self-Motivation
4 1 (2.17%) Analytical Skills
4 1 (2.17%) EPoS
4 1 (2.17%) NHS
4 1 (2.17%) PKI
4 1 (2.17%) Smartphone
4 1 (2.17%) Social Media
4 1 (2.17%) Video Conferencing
Operating Systems
1 31 (67.39%) Windows
2 8 (17.39%) Windows 7
3 5 (10.87%) Windows 10
4 3 (6.52%) Linux
4 3 (6.52%) Windows Server
4 3 (6.52%) Windows Server 2012
5 2 (4.35%) Apple iOS
6 1 (2.17%) Android
6 1 (2.17%) Red Hat Enterprise Linux
6 1 (2.17%) Unix
6 1 (2.17%) Windows 8
6 1 (2.17%) Windows Server 2008
6 1 (2.17%) Windows XP
Processes & Methodologies
1 16 (34.78%) ITIL
2 6 (13.04%) Continuous Improvement
3 4 (8.70%) Data Security
4 2 (4.35%) Change Management
4 2 (4.35%) Configuration Management
4 2 (4.35%) ITIL V3
4 2 (4.35%) ITSM
4 2 (4.35%) Service Management
5 1 (2.17%) Asset Management
5 1 (2.17%) Break/Fix
5 1 (2.17%) Contract Negotiation
5 1 (2.17%) Copywriting
5 1 (2.17%) Incident Management
5 1 (2.17%) Load Balancing
5 1 (2.17%) Mathematics
5 1 (2.17%) Mobile Device Management
5 1 (2.17%) Problem-Solving
5 1 (2.17%) Service Delivery
5 1 (2.17%) Software Asset Management
Programming Languages
1 3 (6.52%) SQL
2 1 (2.17%) C
2 1 (2.17%) Shell Script
Qualifications
1 2 (4.35%) HNC
2 1 (2.17%) A+ Certification
2 1 (2.17%) DBS Check
2 1 (2.17%) ITIL Certification
2 1 (2.17%) ITIL Foundation Certificate
2 1 (2.17%) MCP
2 1 (2.17%) MCTS
2 1 (2.17%) Microsoft Certification
Quality Assurance & Compliance
1 3 (6.52%) SLA
System Software
1 23 (50.00%) Active Directory
2 2 (4.35%) VMware Infrastructure
3 1 (2.17%) Hyper-V
Systems Management
1 2 (4.35%) Red Hat Satellite
1 2 (4.35%) SCCM
2 1 (2.17%) Microsoft Intune
2 1 (2.17%) WSUS
Vendors
1 25 (54.35%) Microsoft
2 6 (13.04%) Citrix
3 5 (10.87%) VMware
4 2 (4.35%) McAfee
4 2 (4.35%) Red Hat
4 2 (4.35%) Remedy
5 1 (2.17%) Apple
5 1 (2.17%) CyberArk
5 1 (2.17%) EMC
5 1 (2.17%) F5