Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > West Midlands
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 142 144 161
Rank change year-on-year +2 +17 -35
Contract jobs citing ITIL Certification 48 27 58
As % of all contract IT jobs advertised in the West Midlands 0.95% 0.62% 0.96%
As % of the Qualifications category 4.85% 3.38% 4.56%
Number of daily rates quoted 16 20 32
West Midlands median daily rate £344 £331 £325
Median daily rate % change year-on-year +3.77% +1.92% +52.94%
10th Percentile £116 £202 £225
90th Percentile £433 £475 £472
England median daily rate £425 £400 £400
% change year-on-year +6.18% +0.06% +8.11%
Number of hourly rates quoted 16 2 5
West Midlands median hourly rate £12.70 £12.00 £14.50
Median hourly rate % change year-on-year +5.83% -17.24% -44.23%
10th Percentile £12.20 £10.70 £12.40
90th Percentile £20.13 £13.30 £25.00
England median hourly rate £16.00 £15.00 £17.00
% change year-on-year +6.67% -11.76% -22.73%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
West Midlands
Contract vacancies requiring academic qualifications or professional certifications 990 799 1,271
As % of all contract IT jobs advertised in the West Midlands 19.55% 18.46% 20.95%
Number of daily rates quoted 524 450 729
West Midlands median daily rate £415 £400 £380
Median daily rate % change year-on-year +3.63% +5.26% +8.57%
10th Percentile £213 £212 £225
90th Percentile £550 £531 £539
England median daily rate £450 £430 £415
% change year-on-year +4.65% +3.61% +3.75%
Number of hourly rates quoted 59 38 45
West Midlands median hourly rate £16.00 £26.25 £19.00
Median hourly rate % change year-on-year -39.05% +38.16% -36.67%
10th Percentile £12.16 £11.60 £12.30
90th Percentile £30.76 £37.22 £41.75
England median hourly rate £22.50 £28.35 £26.50
% change year-on-year -20.62% +6.96% +17.78%

ITIL Certification
Job Vacancy Trend in the West Midlands

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL Certification in the West Midlands

ITIL Certification
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in the West Midlands.

Contractor daily rate trend for ITIL Certification in the West Midlands

ITIL Certification
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL Certification in the West Midlands over the 6 months to 20 August 2018.

Contractor daily rate histogram for ITIL Certification in the West Midlands

ITIL Certification
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in the West Midlands.

Contractor hourly rate trend for ITIL Certification in the West Midlands

ITIL Certification
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL Certification in the West Midlands over the 6 months to 20 August 2018.

Contractor hourly rate histogram for ITIL Certification in the West Midlands

ITIL Certification
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the West Midlands region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Walsall - 10 £110 -
Warwickshire +6 8 £368 +17.60%
Birmingham -15 8 £338 +8.00% 5
Coventry -9 7 £385 - 2
Worcestershire - 2 £170 - 1
Staffordshire -6 1 - -
ITIL Certification
England

For the 6 months to 20 August 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ITIL Certification.

1 48 (100.00%) ITIL
2 19 (39.58%) Service Management
3 14 (29.17%) WAN
4 13 (27.08%) LAN
4 13 (27.08%) Cisco
5 12 (25.00%) CCNA
5 12 (25.00%) Cisco Certification
5 12 (25.00%) Telecoms
6 11 (22.92%) Wi-Fi
6 11 (22.92%) Service Delivery
6 11 (22.92%) VoIP
7 10 (20.83%) Active Directory
7 10 (20.83%) Windows
7 10 (20.83%) Microsoft
8 9 (18.75%) Project Management
9 8 (16.67%) Service Design
10 7 (14.58%) ITSM
10 7 (14.58%) Configuration Management
10 7 (14.58%) Change Management
11 6 (12.50%) Microsoft Certification
11 6 (12.50%) MCSE
11 6 (12.50%) ServiceNow
12 5 (10.42%) Line Management
12 5 (10.42%) Office 365
12 5 (10.42%) Windows Server
12 5 (10.42%) McAfee
12 5 (10.42%) VMware
12 5 (10.42%) VMware Infrastructure
13 4 (8.33%) Integration Testing
13 4 (8.33%) Asset Management

ITIL Certification
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.33%) MS Exchange
2 2 (4.17%) Apache
2 2 (4.17%) Exchange Server 2010
2 2 (4.17%) Exchange Server 2013
2 2 (4.17%) Skype for Business
3 1 (2.08%) SharePoint
Applications
1 4 (8.33%) Microsoft Office
2 2 (4.17%) Microsoft Excel
2 2 (4.17%) Microsoft PowerPoint
2 2 (4.17%) Microsoft Project
2 2 (4.17%) MS Visio
Cloud Services
1 5 (10.42%) Office 365
2 4 (8.33%) Microsoft Azure
3 1 (2.08%) OneDrive
3 1 (2.08%) SaaS
Communications & Networking
1 14 (29.17%) WAN
2 13 (27.08%) LAN
3 11 (22.92%) VoIP
3 11 (22.92%) Wi-Fi
4 4 (8.33%) Internet
4 4 (8.33%) Intranet
5 3 (6.25%) Firewall
5 3 (6.25%) VPN
6 2 (4.17%) Cisco ASA
6 2 (4.17%) MPLS
6 2 (4.17%) Network Security
6 2 (4.17%) SAN
6 2 (4.17%) Skype
6 2 (4.17%) SSL
7 1 (2.08%) DNS
7 1 (2.08%) TCP/IP
Database & Business Intelligence
1 1 (2.08%) DB2
General
1 12 (25.00%) Telecoms
2 4 (8.33%) Finance
3 1 (2.08%) Automotive
3 1 (2.08%) Manufacturing
Job Titles
1 9 (18.75%) Service Manager
2 6 (12.50%) Analyst
3 5 (10.42%) Service Analyst
4 4 (8.33%) 2nd Line Support
4 4 (8.33%) ITIL Manager
4 4 (8.33%) Service Transition Manager
4 4 (8.33%) Transition Manager
5 3 (6.25%) Configuration Manager
5 3 (6.25%) ITIL Configuration Manager
5 3 (6.25%) ITIL Project Manager
5 3 (6.25%) Project Manager
6 2 (4.17%) 2nd Line Engineer
6 2 (4.17%) 2nd Line Support Engineer
6 2 (4.17%) Data Centre Specialist
6 2 (4.17%) Desktop Support
6 2 (4.17%) Infrastructure Engineer
6 2 (4.17%) Service Design Manager
6 2 (4.17%) Service Design Specialist
6 2 (4.17%) Service Desk Analyst
6 2 (4.17%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (4.17%) LAMP
2 1 (2.08%) SOAP
Miscellaneous
1 4 (8.33%) Data Centre
2 3 (6.25%) Analytical Skills
2 3 (6.25%) CMDB
3 1 (2.08%) Computer Science
3 1 (2.08%) Driving Licence
3 1 (2.08%) Fat Client
3 1 (2.08%) STB
3 1 (2.08%) Thin Client
Operating Systems
1 10 (20.83%) Windows
2 5 (10.42%) Windows Server
3 4 (8.33%) Unix
4 3 (6.25%) Linux
4 3 (6.25%) Windows 10
4 3 (6.25%) Windows 7
5 1 (2.08%) Windows XP
Processes & Methodologies
1 48 (100.00%) ITIL
2 19 (39.58%) Service Management
3 11 (22.92%) Service Delivery
4 9 (18.75%) Project Management
5 8 (16.67%) Service Design
6 7 (14.58%) Change Management
6 7 (14.58%) Configuration Management
6 7 (14.58%) ITSM
7 5 (10.42%) Line Management
8 4 (8.33%) Asset Management
8 4 (8.33%) Capacity Planning
8 4 (8.33%) Change Control
8 4 (8.33%) Coaching
8 4 (8.33%) Integration Testing
8 4 (8.33%) Programme Management
9 3 (6.25%) Agile Software Development
9 3 (6.25%) Data Modelling
9 3 (6.25%) ITIL V3
9 3 (6.25%) SOA
9 3 (6.25%) Stakeholder Management
Programming Languages
1 3 (6.25%) PowerShell
2 1 (2.08%) SQL
Qualifications
1 12 (25.00%) CCNA
1 12 (25.00%) Cisco Certification
2 6 (12.50%) MCSE
2 6 (12.50%) Microsoft Certification
3 1 (2.08%) BPSS Clearance
3 1 (2.08%) Degree
3 1 (2.08%) MCSA
3 1 (2.08%) Security Cleared
3 1 (2.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (6.25%) Data Quality
2 1 (2.08%) Disclosure Scotland
2 1 (2.08%) PMO
2 1 (2.08%) QA
2 1 (2.08%) SLA
System Software
1 10 (20.83%) Active Directory
2 5 (10.42%) VMware Infrastructure
3 4 (8.33%) VMware Workstation
4 3 (6.25%) VMware ESXi
5 2 (4.17%) Hyper-V
6 1 (2.08%) BitLocker
Systems Management
1 3 (6.25%) McAfee ePO
1 3 (6.25%) SCCM
2 2 (4.17%) Nessus
2 2 (4.17%) NetBackup
2 2 (4.17%) vCenter Server
3 1 (2.08%) Microsoft Intune
Vendors
1 13 (27.08%) Cisco
2 10 (20.83%) Microsoft
3 6 (12.50%) ServiceNow
4 5 (10.42%) McAfee
4 5 (10.42%) VMware
5 4 (8.33%) Citrix
5 4 (8.33%) NetApp
6 2 (4.17%) IBM
6 2 (4.17%) Veritas
7 1 (2.08%) Apple
7 1 (2.08%) Dell
7 1 (2.08%) EMC
7 1 (2.08%) Google
7 1 (2.08%) Ivanti
7 1 (2.08%) Oracle