Service Management Contracts in Wiltshire

Service Management
South West > Wiltshire

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 16 36 19
Rank change year-on-year +20 -17 0
Contract jobs citing Service Management 94 59 75
As % of all contract jobs advertised in Wiltshire 10.00% 5.48% 8.39%
As % of the Processes & Methodologies category 12.11% 5.95% 9.07%
Number of daily rates quoted 86 52 57
10th Percentile £419 £457 £413
25th Percentile £461 £525 £484
Median daily rate (50th Percentile) £500 £598 £540
Median % change year-on-year -16.32% +10.65% +8.00%
75th Percentile £545 £725 £600
90th Percentile £663 - £675
South West median daily rate £500 £575 £525
% change year-on-year -13.04% +9.52% +10.53%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £49.25
Median hourly rate - - £50.50
75th Percentile - - £51.75
90th Percentile - - -
South West median hourly rate - £65.00 £33.00
% change year-on-year - +96.97% -34.00%

All Process and Methodology Skills
Wiltshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 776 992 827
As % of all contract IT jobs advertised in Wiltshire 82.55% 92.11% 92.51%
Number of daily rates quoted 571 831 595
10th Percentile £315 £400 £350
25th Percentile £463 £467 £431
Median daily rate (50th Percentile) £538 £575 £525
Median % change year-on-year -6.43% +9.52% +5.00%
75th Percentile £663 £675 £619
90th Percentile £725 £725 £675
South West median daily rate £525 £550 £500
% change year-on-year -4.55% +10.00% +5.82%
Number of hourly rates quoted 16 14 22
10th Percentile £12.00 £60.45 £15.09
25th Percentile £14.54 £62.75 £26.75
Median hourly rate £15.52 £68.15 £59.25
Median % change year-on-year -77.23% +15.02% +18.50%
75th Percentile £30.25 £77.50 £69.05
90th Percentile £52.13 £85.25 £69.91
South West median hourly rate £55.00 £60.00 £48.75
% change year-on-year -8.33% +23.08% +12.06%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Trend in Wiltshire

3-month moving average daily rate quoted in jobs citing Service Management in Wiltshire.

Daily rate trend for Service Management in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

Daily rate distribution for jobs citing Service Management in Wiltshire over the 6 months to 8 May 2024.

Daily rate histogram for Service Management in Wiltshire

Service Management
Contractor Hourly Rate Trend in Wiltshire

3-month moving average hourly rates quoted in jobs citing Service Management in Wiltshire.

Hourly rate trend for Service Management in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Corsham +9 71 £500 -11.11% 7
Salisbury +10 4 £200 - 4
Swindon +10 2 - - 3
Service Management
South West

Service Management
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (43.62%) Confluence
2 39 (41.49%) SharePoint
3 35 (37.23%) SharePoint Server
4 5 (5.32%) Microsoft Exchange
5 1 (1.06%) Skype for Business
Applications
1 11 (11.70%) Microsoft Office
2 2 (2.13%) Microsoft Excel
2 2 (2.13%) Microsoft PowerPoint
Business Applications
1 12 (12.77%) Remedy ITSM
Cloud Services
1 38 (40.43%) Azure
2 36 (38.30%) Azure Stack
3 10 (10.64%) Power Platform
4 3 (3.19%) Microsoft 365
5 1 (1.06%) OneDrive
5 1 (1.06%) PowerApps
Communications & Networking
1 37 (39.36%) Firewall
2 35 (37.23%) BGP
3 5 (5.32%) VSAN
4 4 (4.26%) Skype
5 3 (3.19%) DHCP
5 3 (3.19%) DNS
6 2 (2.13%) LAN
6 2 (2.13%) SMTP
6 2 (2.13%) TCP/IP
6 2 (2.13%) WAN
7 1 (1.06%) Network Security
7 1 (1.06%) Unified Communications
Database & Business Intelligence
1 9 (9.57%) Power BI
Development Applications
1 42 (44.68%) JIRA
General
1 63 (67.02%) Social Skills
2 21 (22.34%) Public Sector
3 18 (19.15%) Organisational Skills
4 10 (10.64%) Analytical Skills
5 3 (3.19%) Finance
6 2 (2.13%) Electronics
6 2 (2.13%) Manufacturing
6 2 (2.13%) Marketing
6 2 (2.13%) Military
6 2 (2.13%) Telecoms
7 1 (1.06%) Fire and Rescue
7 1 (1.06%) Police
7 1 (1.06%) Publishing
Job Titles
1 17 (18.09%) Microsoft Engineer
2 16 (17.02%) Analyst
3 9 (9.57%) Service Analyst
3 9 (9.57%) Service Manager
4 8 (8.51%) Infrastructure Engineer
5 6 (6.38%) Author
6 5 (5.32%) Service Management Analyst
6 5 (5.32%) Technical Author
6 5 (5.32%) Virtualisation Engineer
7 4 (4.26%) Applications Manager
7 4 (4.26%) Service Desk Analyst
7 4 (4.26%) Wintel Engineer
8 3 (3.19%) Problem Manager
9 2 (2.13%) Architect
9 2 (2.13%) Capacity Manager
9 2 (2.13%) Delivery Manager
9 2 (2.13%) Programme Manager
9 2 (2.13%) Service Delivery Manager
9 2 (2.13%) Technical Analyst
9 2 (2.13%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 5 (5.32%) Flash
Miscellaneous
1 37 (39.36%) Private Cloud
2 17 (18.09%) PKI
3 8 (8.51%) Management Information System
4 5 (5.32%) Clustering
5 3 (3.19%) CMDB
5 3 (3.19%) Data Centre
6 2 (2.13%) Product Ownership
6 2 (2.13%) Virtual Team
7 1 (1.06%) Onboarding
7 1 (1.06%) Security Operations Centre
7 1 (1.06%) Self-Motivation
Operating Systems
1 43 (45.74%) Windows
2 8 (8.51%) Windows 10
3 4 (4.26%) Windows Server
4 2 (2.13%) Windows Server 2012
5 1 (1.06%) CentOS
5 1 (1.06%) Linux
5 1 (1.06%) Windows 7
Processes & Methodologies
1 63 (67.02%) ITIL
2 50 (53.19%) ITSM
3 39 (41.49%) Capacity Management
4 36 (38.30%) Network Management
4 36 (38.30%) Security Monitoring
5 21 (22.34%) Agile
6 20 (21.28%) Continuous Improvement
7 14 (14.89%) Change Control
8 11 (11.70%) Backlog Management
8 11 (11.70%) Knowledge Transfer
9 10 (10.64%) NsoIT
10 8 (8.51%) Business Intelligence
10 8 (8.51%) Infrastructure Engineering
10 8 (8.51%) Project Management
11 7 (7.45%) Critical Thinking
11 7 (7.45%) System Testing
11 7 (7.45%) Validation
12 6 (6.38%) Service Delivery
12 6 (6.38%) Waterfall
13 5 (5.32%) Change Management
Programming Languages
1 5 (5.32%) PowerShell
2 4 (4.26%) SQL
Qualifications
1 80 (85.11%) Security Cleared
2 46 (48.94%) DV Cleared
3 38 (40.43%) SC Cleared
4 15 (15.96%) Degree
4 15 (15.96%) Microsoft Certification
5 6 (6.38%) CCNA
5 6 (6.38%) Cisco Certification
6 5 (5.32%) Master's Degree
6 5 (5.32%) VMware Certified Professional (VCP)
7 4 (4.26%) BPSS Clearance
7 4 (4.26%) Chartered Engineer
8 2 (2.13%) ITIL Certification
8 2 (2.13%) MCSE
9 1 (1.06%) CCNP
Quality Assurance & Compliance
1 35 (37.23%) Government Security Classifications
2 13 (13.83%) JSP 440
3 3 (3.19%) SLA
4 1 (1.06%) Accessibility
4 1 (1.06%) Cyber Essentials
4 1 (1.06%) ISO/IEC 27001
System Software
1 8 (8.51%) VMware Infrastructure
2 5 (5.32%) VMware ESXi
2 5 (5.32%) VMware NSX
3 4 (4.26%) Active Directory
4 3 (3.19%) Microsoft Virtual Server
4 3 (3.19%) Virtual Servers
5 2 (2.13%) Virtual Desktop
Systems Management
1 29 (30.85%) SCOM
2 15 (15.96%) OPNET
3 5 (5.32%) vCenter Server
4 3 (3.19%) SCCM
5 2 (2.13%) Active Directory Federation Services
5 2 (2.13%) WSUS
Vendors
1 59 (62.77%) Microsoft
2 41 (43.62%) Atlassian
3 12 (12.77%) Remedy
4 8 (8.51%) VMware
5 6 (6.38%) Cisco
6 3 (3.19%) SolarWinds
7 2 (2.13%) Darktrace
7 2 (2.13%) SAP
8 1 (1.06%) Red Hat
8 1 (1.06%) Veeam