Technical Support Specialist Contracts with Work from Home Options

Technical Support Specialist
UK > Work from Home

The median Technical Support Specialist daily rate in Work from Home is £165 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 336 469 622
Rank change year-on-year +133 +153 -140
Contract jobs requiring a Technical Support Specialist 8 2 1
As % of all contract jobs with a WFH option 0.052% 0.008% 0.002%
As % of the Job Titles category 0.056% 0.008% 0.002%
Number of daily rates quoted 7 0 0
10th Percentile - - -
25th Percentile £158 - -
Median daily rate (50th Percentile) £165 - -
75th Percentile £173 - -
90th Percentile £244 - -
UK median daily rate £165 £210 £263
% change year-on-year -21.43% -20.00% -20.45%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,262 24,476 42,692
% of contract IT jobs with a recognized job title 93.48% 95.36% 95.77%
Number of daily rates quoted 9,547 17,287 30,849
10th Percentile £325 £356 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 576 563 608
10th Percentile £14.34 £18.50 £13.21
25th Percentile £23.32 £25.98 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +40.00%
75th Percentile £63.00 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.42 £45.00 £23.14
% change year-on-year -19.07% +94.45% +2.04%

Technical Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised.

Technical Support Specialist trend for jobs with a WFH option

Technical Support Specialist
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Technical Support Specialist.

Technical Support Specialist daily rate for jobs with a WFH option

Technical Support Specialist
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Technical Support Specialist over the 6 months to 2 May 2024.

Technical Support Specialist daily rate histogram for jobs with a WFH option

Technical Support Specialist
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Technical Support Specialist.

Technical Support Specialist hourly rate for jobs with a WFH option

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, Technical Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Technical Support Specialist in the job title.

1 7 (87.50%) Telecoms
1 7 (87.50%) Problem-Solving
2 6 (75.00%) Line Management
2 6 (75.00%) Coaching
2 6 (75.00%) BPSS Clearance
2 6 (75.00%) Police
2 6 (75.00%) SC Cleared
2 6 (75.00%) Security Cleared
2 6 (75.00%) Continuous Improvement
2 6 (75.00%) BT
2 6 (75.00%) SLA
2 6 (75.00%) ITIL
3 1 (12.50%) Windows
3 1 (12.50%) Linux
3 1 (12.50%) Apache
3 1 (12.50%) Tomcat
3 1 (12.50%) Microsoft Excel
3 1 (12.50%) HTTP
3 1 (12.50%) TCP/IP
3 1 (12.50%) Microsoft
3 1 (12.50%) Avaya
3 1 (12.50%) Red Hat
3 1 (12.50%) H.323
3 1 (12.50%) Change Management
3 1 (12.50%) Management Information System
3 1 (12.50%) IIS
3 1 (12.50%) Data Management
3 1 (12.50%) WFM
3 1 (12.50%) Capacity Management
3 1 (12.50%) Verint

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Apache
1 1 (12.50%) IIS
1 1 (12.50%) Tomcat
Applications
1 1 (12.50%) Microsoft Excel
Cloud Services
1 1 (12.50%) SuccessFactors
Communications & Networking
1 1 (12.50%) H.323
1 1 (12.50%) HTTP
1 1 (12.50%) TCP/IP
General
1 7 (87.50%) Telecoms
2 6 (75.00%) Police
3 1 (12.50%) Analytical Skills
3 1 (12.50%) Legal
3 1 (12.50%) Social Skills
Miscellaneous
1 1 (12.50%) IVR
1 1 (12.50%) Management Information System
1 1 (12.50%) Onboarding
Operating Systems
1 1 (12.50%) Linux
1 1 (12.50%) Red Hat Enterprise Linux
1 1 (12.50%) Windows
Processes & Methodologies
1 7 (87.50%) Problem-Solving
2 6 (75.00%) Coaching
2 6 (75.00%) Continuous Improvement
2 6 (75.00%) ITIL
2 6 (75.00%) Line Management
3 1 (12.50%) Capacity Management
3 1 (12.50%) Change Management
3 1 (12.50%) Customer Service
3 1 (12.50%) Data Management
3 1 (12.50%) Proactive Maintenance
3 1 (12.50%) WFM
3 1 (12.50%) Workforce Optimisation
Qualifications
1 6 (75.00%) BPSS Clearance
1 6 (75.00%) SC Cleared
1 6 (75.00%) Security Cleared
Quality Assurance & Compliance
1 6 (75.00%) SLA
Vendors
1 6 (75.00%) BT
2 1 (12.50%) Avaya
2 1 (12.50%) Microsoft
2 1 (12.50%) Red Hat
2 1 (12.50%) Verint