Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 83 128 112
Rank change year-on-year +45 -16 -30
Contract jobs citing SLA 113 81 108
As % of all contract IT jobs advertised in Yorkshire 2.59% 1.48% 1.74%
As % of the Quality Assurance & Compliance category 20.55% 16.17% 15.34%
Number of daily rates quoted 45 34 52
Yorkshire median daily rate £100 £200 £333
Median daily rate % change year-on-year -50.00% -39.85% +6.40%
10th Percentile £89 £90 £114
90th Percentile £400 £496 £475
England median daily rate £300 £325 £325
% change year-on-year -7.69% - +8.33%
Number of hourly rates quoted 11 27 24
Yorkshire median hourly rate £16.00 £14.50 £13.29
Median hourly rate % change year-on-year +10.34% +9.15% -16.97%
10th Percentile £9.25 £10.65 £9.33
90th Percentile £20.00 £23.75 £25.00
England median hourly rate £15.00 £15.00 £17.00
% change year-on-year - -11.76% +6.25%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Contract vacancies with a requirement for quality assurance or compliance skills 550 501 704
As % of all contract IT jobs advertised in Yorkshire 12.59% 9.15% 11.33%
Number of daily rates quoted 324 299 520
Yorkshire median daily rate £423 £400 £400
Median daily rate % change year-on-year +5.63% - +18.96%
10th Percentile £180 £200 £225
90th Percentile £575 £565 £563
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 23 34 40
Yorkshire median hourly rate £17.00 £14.78 £12.83
Median hourly rate % change year-on-year +15.06% +15.16% -32.47%
10th Percentile £9.25 £10.58 £9.25
90th Percentile £23.52 £28.15 £25.30
England median hourly rate £20.00 £22.67 £21.64
% change year-on-year -11.77% +4.75% +10.97%

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Yorkshire.

Contractor daily rate trend for SLA in Yorkshire

SLA
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing SLA in Yorkshire over the 6 months to 18 November 2017.

Contractor daily rate histogram for SLA in Yorkshire

SLA
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Yorkshire.

Contractor hourly rate trend for SLA in Yorkshire

SLA
Contractor Hourly Rate Histogram in Yorkshire

The hourly rate distribution of IT jobs citing SLA in Yorkshire over the 6 months to 18 November 2017.

Contractor hourly rate histogram for SLA in Yorkshire

SLA
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire +46 68 £100 -16.67%
West Yorkshire +14 42 £100 -61.90% 8
North Yorkshire +14 10 £340 +18.26% 2
East Yorkshire -4 4 £155 -42.06% 1
SLA
England

For the 6 months to 18 November 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for SLA.

1 66 (58.41%) Break/Fix
2 25 (22.12%) Windows
3 15 (13.27%) ITIL
3 15 (13.27%) Active Directory
4 14 (12.39%) Microsoft
4 14 (12.39%) Microsoft Office
5 12 (10.62%) Service Delivery
6 10 (8.85%) Windows 7
7 9 (7.96%) SCCM
7 9 (7.96%) Time Management
8 8 (7.08%) MS Exchange
8 8 (7.08%) Microsoft Excel
8 8 (7.08%) Network Management
9 7 (6.19%) LAN
9 7 (6.19%) WAN
9 7 (6.19%) Service Management
9 7 (6.19%) Cisco
10 6 (5.31%) VMware
11 5 (4.42%) Exchange Server 2010
11 5 (4.42%) Stakeholder Management
11 5 (4.42%) Data Protection
11 5 (4.42%) VMware Infrastructure
11 5 (4.42%) Problem Management
11 5 (4.42%) Microsoft PowerPoint
11 5 (4.42%) HP
12 4 (3.54%) Cisco Certification
12 4 (3.54%) Internet
12 4 (3.54%) Telecoms
12 4 (3.54%) Process Improvement
12 4 (3.54%) Coaching

SLA
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.08%) MS Exchange
2 5 (4.42%) Exchange Server 2010
3 3 (2.65%) SharePoint
4 2 (1.77%) Blackberry Enterprise Server
4 2 (1.77%) Exchange Server 2007
5 1 (0.88%) Skype for Business
Applications
1 14 (12.39%) Microsoft Office
2 8 (7.08%) Microsoft Excel
3 5 (4.42%) Microsoft PowerPoint
Cloud Services
1 1 (0.88%) Office 365
Communications & Networking
1 7 (6.19%) LAN
1 7 (6.19%) WAN
2 4 (3.54%) Internet
3 3 (2.65%) Firewall
3 3 (2.65%) Intranet
3 3 (2.65%) Wireless
4 1 (0.88%) Broadband
4 1 (0.88%) VoIP
4 1 (0.88%) VPN
Database & Business Intelligence
1 3 (2.65%) SQL Server
2 1 (0.88%) Electronic Patient Records
2 1 (0.88%) Oracle Database
2 1 (0.88%) Oracle Database 10g
2 1 (0.88%) Oracle Reports
2 1 (0.88%) RDBMS
2 1 (0.88%) Relational Database
2 1 (0.88%) SQL Server 2008
2 1 (0.88%) SQL Server 2016
General
1 4 (3.54%) Telecoms
2 3 (2.65%) Back Office
2 3 (2.65%) Banking
2 3 (2.65%) Billing
2 3 (2.65%) Military
3 2 (1.77%) Retail
4 1 (0.88%) Finance
4 1 (0.88%) German Language
4 1 (0.88%) Manufacturing
Job Titles
1 62 (54.87%) Field Engineer
2 41 (36.28%) Field Service Engineer
3 14 (12.39%) Analyst
4 12 (10.62%) 2nd Line Support
5 11 (9.73%) Service Analyst
5 11 (9.73%) Service Desk Analyst
6 6 (5.31%) Field Hardware Engineer
6 6 (5.31%) Hardware Engineer
6 6 (5.31%) IT Engineer
7 5 (4.42%) 1st/2nd Line Support
7 5 (4.42%) Field Service Hardware Engineer
7 5 (4.42%) Repair Engineer
7 5 (4.42%) Support Engineer
8 4 (3.54%) Desktop Support
9 3 (2.65%) Administrator
9 3 (2.65%) Customer Engineer
9 3 (2.65%) Customer Support Engineer
9 3 (2.65%) Desktop Engineer
9 3 (2.65%) Service Manager
9 3 (2.65%) Technical Support
Miscellaneous
1 3 (2.65%) Client/Server
1 3 (2.65%) Driving Licence
1 3 (2.65%) e-Learning
1 3 (2.65%) Management Information System
2 2 (1.77%) Clustering
2 2 (1.77%) FMCG
3 1 (0.88%) Data Protection Act
3 1 (0.88%) Life Science
3 1 (0.88%) User Experience
3 1 (0.88%) Virtual Team
Operating Systems
1 25 (22.12%) Windows
2 10 (8.85%) Windows 7
3 4 (3.54%) Windows Server
4 3 (2.65%) Unix
4 3 (2.65%) Windows 8
4 3 (2.65%) Windows Server 2003
4 3 (2.65%) Windows XP
5 2 (1.77%) AIX
5 2 (1.77%) HPUX
5 2 (1.77%) Linux
5 2 (1.77%) Red Hat Enterprise Linux
5 2 (1.77%) Solaris
5 2 (1.77%) Windows 2000
6 1 (0.88%) Android
6 1 (0.88%) Windows Phone
6 1 (0.88%) Windows Server 2008
6 1 (0.88%) Windows Server 2012
Processes & Methodologies
1 66 (58.41%) Break/Fix
2 15 (13.27%) ITIL
3 12 (10.62%) Service Delivery
4 9 (7.96%) Time Management
5 8 (7.08%) Network Management
6 7 (6.19%) Service Management
7 5 (4.42%) Data Protection
7 5 (4.42%) Problem Management
7 5 (4.42%) Stakeholder Management
8 4 (3.54%) Coaching
8 4 (3.54%) Process Improvement
9 3 (2.65%) Analytics
9 3 (2.65%) Creative Thinking
9 3 (2.65%) Disaster Recovery
9 3 (2.65%) Document Management
9 3 (2.65%) Incident Management
9 3 (2.65%) Logistics
9 3 (2.65%) Mathematics
9 3 (2.65%) Root Cause Analysis
10 2 (1.77%) Change Management
Programming Languages
1 3 (2.65%) C
2 1 (0.88%) SQL
Qualifications
1 4 (3.54%) Cisco Certification
1 4 (3.54%) DBS Check
2 3 (2.65%) A+ Certification
2 3 (2.65%) CCNP
2 3 (2.65%) ITIL Certification
2 3 (2.65%) MCDST
2 3 (2.65%) Microsoft Certification
3 2 (1.77%) CCNA
3 2 (1.77%) Security Cleared
4 1 (0.88%) NVQ Level 3
Quality Assurance & Compliance
1 2 (1.77%) Sarbanes-Oxley
System Software
1 15 (13.27%) Active Directory
2 5 (4.42%) VMware Infrastructure
3 1 (0.88%) Firmware
Systems Management
1 9 (7.96%) SCCM
2 2 (1.77%) Cisco Prime
2 2 (1.77%) DameWare
2 2 (1.77%) SCOM
3 1 (0.88%) AirWatch
3 1 (0.88%) SmoothWall
Vendors
1 14 (12.39%) Microsoft
2 7 (6.19%) Cisco
3 6 (5.31%) VMware
4 5 (4.42%) HP
5 3 (2.65%) Dell
5 3 (2.65%) Huawei
5 3 (2.65%) Virgin Media
5 3 (2.65%) Wyse
5 3 (2.65%) Xerox
6 2 (1.77%) Citrix
6 2 (1.77%) CyberArk
6 2 (1.77%) LANDesk
7 1 (0.88%) Apple
7 1 (0.88%) Mitel
7 1 (0.88%) Oracle