Period
to 22 January 2019

The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > Yorkshire
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 140 89 103
Rank change year-on-year -51 +14 +17
Contract jobs citing SLA 53 98 96
As % of all contract IT jobs advertised in Yorkshire 1.09% 2.21% 1.99%
As % of the Quality Assurance & Compliance category 11.25% 16.14% 21.57%
Number of daily rates quoted 22 42 40
Yorkshire median daily rate £200 £124 £269
Median daily rate % change year-on-year +61.62% -53.95% -14.00%
10th Percentile £101 £100 £90
90th Percentile £467 £511 £500
England median daily rate £325 £300 £350
% change year-on-year +8.33% -14.29% +6.38%
Number of hourly rates quoted 14 10 23
Yorkshire median hourly rate £10.90 £16.50 £15.05
Median hourly rate % change year-on-year -33.95% +9.63% +13.29%
10th Percentile £8.74 £15.00 £11.67
90th Percentile £14.85 £22.28 £23.75
England median hourly rate £15.00 £15.00 £14.85
% change year-on-year - +1.01% -12.65%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Contract vacancies with a requirement for quality assurance or compliance skills 471 607 445
As % of all contract IT jobs advertised in Yorkshire 9.66% 13.70% 9.21%
Number of daily rates quoted 294 367 281
Yorkshire median daily rate £400 £408 £388
Median daily rate % change year-on-year -1.84% +5.16% -3.13%
10th Percentile £214 £245 £213
90th Percentile £545 £563 £575
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 44 24 27
Yorkshire median hourly rate £16.93 £20.00 £18.75
Median hourly rate % change year-on-year -15.38% +6.70% +46.10%
10th Percentile £9.31 £11.15 £11.13
90th Percentile £42.73 £38.14 £25.00
England median hourly rate £20.25 £20.55 £23.34
% change year-on-year -1.48% -11.95% -3.67%

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Yorkshire.

Contractor daily rate trend for SLA in Yorkshire

SLA
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing SLA in Yorkshire over the 6 months to 22 January 2019.

Contractor daily rate histogram for SLA in Yorkshire

SLA
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Yorkshire.

Contractor hourly rate trend for SLA in Yorkshire

SLA
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -25 25 £165 +40.43% 20
South Yorkshire -41 18 £445 +345.00% 5
North Yorkshire +1 6 - - 2
East Yorkshire -3 4 £115 -22.03% 2
SLA
England

For the 6 months to 22 January 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region with a requirement for SLA.

1 24 (45.28%) Windows
2 18 (33.96%) Microsoft Office
3 14 (26.42%) Active Directory
4 12 (22.64%) Microsoft
5 10 (18.87%) Windows 7
6 9 (16.98%) Office 365
6 9 (16.98%) Problem-Solving
7 8 (15.09%) Service Delivery
8 7 (13.21%) ITIL
8 7 (13.21%) Banking
8 7 (13.21%) Data Centre
8 7 (13.21%) ServiceNow
8 7 (13.21%) Windows 10
9 6 (11.32%) Continuous Improvement
9 6 (11.32%) A+ Certification
9 6 (11.32%) Apple
10 5 (9.43%) Service Management
10 5 (9.43%) Incident Management
10 5 (9.43%) Windows Server
10 5 (9.43%) Break/Fix
11 4 (7.55%) Remote Desktop
11 4 (7.55%) Windows 8
11 4 (7.55%) Windows Server 2012
11 4 (7.55%) Mobile App
11 4 (7.55%) iPad
11 4 (7.55%) ITIL V3
11 4 (7.55%) Problem Management
11 4 (7.55%) Video Conferencing
11 4 (7.55%) Android
11 4 (7.55%) iPhone

SLA
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.77%) Gentran
2 1 (1.89%) Confluence
2 1 (1.89%) Exchange Server 2013
2 1 (1.89%) MS Exchange
2 1 (1.89%) Oracle Workflow
2 1 (1.89%) SharePoint
Applications
1 18 (33.96%) Microsoft Office
2 4 (7.55%) Microsoft Excel
3 2 (3.77%) Microsoft PowerPoint
4 1 (1.89%) MS Visio
Cloud Services
1 9 (16.98%) Office 365
2 3 (5.66%) OneDrive
3 2 (3.77%) Amazon AWS
4 1 (1.89%) Microsoft Azure
4 1 (1.89%) SaaS
Communications & Networking
1 4 (7.55%) Remote Desktop
2 3 (5.66%) SAN
3 2 (3.77%) SMS
3 2 (3.77%) SSH
4 1 (1.89%) BGP
4 1 (1.89%) Cisco IOS
4 1 (1.89%) DHCP
4 1 (1.89%) DNS
4 1 (1.89%) F5 BIG-IP GTM
4 1 (1.89%) F5 BIG-IP LTM
4 1 (1.89%) Firewall
4 1 (1.89%) Intrusion Detection
4 1 (1.89%) IOS XR
4 1 (1.89%) LAN
4 1 (1.89%) NAS
4 1 (1.89%) Network Security
4 1 (1.89%) OSPF
4 1 (1.89%) TCP/IP
4 1 (1.89%) WAN
4 1 (1.89%) Wireless
Database & Business Intelligence
1 2 (3.77%) GIS
2 1 (1.89%) SQL Server
Development Applications
1 1 (1.89%) JIRA
General
1 7 (13.21%) Banking
2 3 (5.66%) Finance
3 2 (3.77%) Electronics
3 2 (3.77%) Telecoms
4 1 (1.89%) Legal
Job Titles
1 12 (22.64%) Support Engineer
2 9 (16.98%) Analyst
3 7 (13.21%) Desktop Engineer
3 7 (13.21%) Desktop Support
3 7 (13.21%) Desktop Support Engineer
4 5 (9.43%) IT Engineer
5 4 (7.55%) 1st Line Support
6 3 (5.66%) 2nd Line Support
6 3 (5.66%) Customer Engineer
6 3 (5.66%) Customer Support Engineer
6 3 (5.66%) Field Engineer
6 3 (5.66%) Field Hardware Engineer
6 3 (5.66%) Field Service Engineer
6 3 (5.66%) Field Service Hardware Engineer
6 3 (5.66%) Hardware Engineer
6 3 (5.66%) Incident Manager
6 3 (5.66%) IT Support
6 3 (5.66%) Server Engineer
6 3 (5.66%) Server Support
6 3 (5.66%) Support Technician
Libraries, Frameworks & Software Standards
1 2 (3.77%) Middleware
2 1 (1.89%) HTML
Miscellaneous
1 7 (13.21%) Data Centre
2 4 (7.55%) iPad
2 4 (7.55%) iPhone
2 4 (7.55%) Management Information System
2 4 (7.55%) Mobile App
2 4 (7.55%) Video Conferencing
3 2 (3.77%) Analytical Skills
3 2 (3.77%) e-Learning
3 2 (3.77%) Mainframe
3 2 (3.77%) User Experience
4 1 (1.89%) CCTV
4 1 (1.89%) Driving Licence
4 1 (1.89%) HP Storage
4 1 (1.89%) Public Cloud
4 1 (1.89%) Robotics
4 1 (1.89%) Self-Motivation
Operating Systems
1 24 (45.28%) Windows
2 10 (18.87%) Windows 7
3 7 (13.21%) Windows 10
4 5 (9.43%) Windows Server
5 4 (7.55%) Android
5 4 (7.55%) Mac OS X
5 4 (7.55%) Unix
5 4 (7.55%) Windows 8
5 4 (7.55%) Windows Server 2008
5 4 (7.55%) Windows Server 2012
6 2 (3.77%) Apple iOS
6 2 (3.77%) Linux
6 2 (3.77%) Mac OS
6 2 (3.77%) MVS
7 1 (1.89%) Red Hat Enterprise Linux
7 1 (1.89%) Windows Server 2003
7 1 (1.89%) Windows XP
Processes & Methodologies
1 9 (16.98%) Problem-Solving
2 8 (15.09%) Service Delivery
3 7 (13.21%) ITIL
4 6 (11.32%) Continuous Improvement
5 5 (9.43%) Break/Fix
5 5 (9.43%) Incident Management
5 5 (9.43%) Service Management
6 4 (7.55%) ITIL V3
6 4 (7.55%) Problem Management
7 3 (5.66%) Document Management
7 3 (5.66%) Identity Access Management
7 3 (5.66%) Network Management
7 3 (5.66%) Performance Management
7 3 (5.66%) Regulatory Compliance
7 3 (5.66%) Release Management
7 3 (5.66%) Risk Management
7 3 (5.66%) Site Reliability Engineering
7 3 (5.66%) Stakeholder Management
7 3 (5.66%) Time Management
8 2 (3.77%) Logistics
Programming Languages
1 4 (7.55%) C
1 4 (7.55%) SQL
2 1 (1.89%) JavaScript
2 1 (1.89%) Perl
2 1 (1.89%) PHP
2 1 (1.89%) Python
Qualifications
1 6 (11.32%) A+ Certification
2 3 (5.66%) DBS Check
2 3 (5.66%) MCDST
2 3 (5.66%) Microsoft Certification
2 3 (5.66%) SC Cleared
2 3 (5.66%) Security Cleared
3 1 (1.89%) CCA
3 1 (1.89%) CISSP
3 1 (1.89%) Citrix Certification
3 1 (1.89%) Degree
3 1 (1.89%) ITIL Foundation Certificate
3 1 (1.89%) MCP
3 1 (1.89%) NCDA
3 1 (1.89%) NCIE
3 1 (1.89%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.89%) Data Quality
1 1 (1.89%) ISO/IEC 27001
1 1 (1.89%) PCI DSS
1 1 (1.89%) QA
1 1 (1.89%) Sarbanes-Oxley
System Software
1 14 (26.42%) Active Directory
2 3 (5.66%) Virtual Machines
3 2 (3.77%) VMware Infrastructure
4 1 (1.89%) vSphere
4 1 (1.89%) XenApp
4 1 (1.89%) XenDesktop
Systems Management
1 3 (5.66%) SCCM
2 1 (1.89%) Puppet
2 1 (1.89%) SnapMirror
Vendors
1 12 (22.64%) Microsoft
2 7 (13.21%) ServiceNow
3 6 (11.32%) Apple
4 4 (7.55%) Cisco
5 3 (5.66%) HP
6 2 (3.77%) Citrix
6 2 (3.77%) CyberArk
6 2 (3.77%) Dell
6 2 (3.77%) VMware
6 2 (3.77%) Xerox
7 1 (1.89%) Blue Prism
7 1 (1.89%) EMC
7 1 (1.89%) F5
7 1 (1.89%) NetApp
7 1 (1.89%) Oracle
7 1 (1.89%) Red Hat
7 1 (1.89%) Veeam