1,051 to 1,075 of 5,672 Continuous Improvement Jobs in the UK excluding London

level agreements (SLAs) on a global scale. The Head of Service Delivery will collaborate with cross-functional teams, establishing service delivery frameworks, and driving continuous improvement initiatives to optimize service delivery processes. This role is a fixed term role, covering a period of maternity leave . … platform to align with organizational objectives and business requirements Ensure the platform supports efficient service delivery, scalable processes, automation opportunities, reporting needs, and continual improvement across the organization. Drive continual service improvement initiatives through process optimization, automation, and enhanced platform capability. Service Improvement ...

Stakeholder Communication: Provide clear and timely communication to stakeholders, internal service teams and management regarding service performance, escalations and operational risks. Reporting and Continual Improvement: Use Halo reporting and service data to identify trends, improvement opportunities and actions that improve service quality, efficiency and customer experience. … with a focus on accountability, development and operational standards. ITIL Knowledge: Strong understanding of ITIL principles, particularly incident, request, problem, change, escalation and continual improvement practices. ITIL certification is desirable. Halo ITSM Experience: Practical experience using Halo or a comparable ITSM platform to manage tickets, queues, SLAs, categorisation ...

high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager … Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements ...

service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service Desk Manager will promote continual service improvement and support the delivery of reliable, customer-focused IT services. Key Responsibilities Lead and manage the day-to-day operation of the Technology Services Service … ensuring effective communication and resolution. Produce operational reports and performance metrics to support governance, decision-making, and continual service improvement. Drive best practice and continuous improvement initiatives within an ITIL-based service management environment. Lead, coach, and develop Service Desk staff to promote high performance and excellent ...

deliver technology like no other! We look for dynamic individuals who embrace technology, think differently, collaborate as team players, and are driven by continuous improvement with a focus on great results for our customers. About the role We are looking for a Cyber Security Analyst … post-incident reviews. Prioritising and managing workload effectively, managing several open Incidents and requests whilst following existing procedures and best practices. Support continual improvement by identifying opportunities for improvement and efficiency, including automation of manual processes. You will suit the role if you have Experience with ...

secure,resilientand high-performing infrastructure services that enable modern policing. Working acrosson-premiseand cloud environments,you'llprovide advanced technicalexpertise, resolve complex operationalchallengesand help drive continuous improvement through automation and modern engineering practices. Collaborating with architects, securityspecialistsand service teams,you'llhelp ensure critical digital services remain available,reliableand … disaster recovery activities to strengthen operational readiness. Implement infrastructure changes and releases, ensuring services are introduced safely and effectively. Drive automation, standardisation and continual improvement to improve efficiency and service reliability. Provide technical expertise to projects and service transitions, ensuring solutions are operationally ready and supportable. Coach ...

ensuring that the product backlog is delivered efficiently and to a high standard. You'll promote engineering excellence, encouraging best practices and contributing to continuous improvement across both team and wider organisation. A central part of this role will be creating a developer friendly environment that allows ...

also get the opportunity to shape the future of the Service Transition team and the role of Service Transition Consultant through continual improvement initiatives. You will work both independently and as part of a team to be an effective enabler of Capital One’s delivery initiatives. What … recommendations for go‐no go decisions Act as Change Manager for assigned intents, providing final sign off for production deployment Contribute to the continual improvement of Service Transition processes and procedures and ensuring these are adhered to by all support project teams including third parties Drive the maturation ...

manage any deviations with the team Coordinate User Acceptance Testing (UAT) and customer sign-off where applicable. Capture lessons learned and contribute towards continual improvement initiatives. Manage change requests and raise risks and issues as they occur. Act as the primary customer contact throughout project delivery. Build trusted … Accurate project documentation and reporting. Effective resource coordination and communication. Proactive management of project risks and change requests. Successful customer acceptance and operational handover. Continuous improvement of project delivery processes. Key relationships Internal Sales & Business Development Software Development Technical Consultants Customer Support Product Management External Customers/ ...

technical solutions for new and existing clients. Ensure compliance with company procedures, health and safety requirements and industry best practices. Champion innovation and continuous improvement throughout project delivery. Business Development & Growth Support the preparation of proposals, presentations and client pitches. Identify new opportunities within existing and prospective ...

Develop and deliver training and enablement activities for support teams Create and maintain knowledge articles, user guides and support documentation Promote knowledge sharing and continuous learning across the IT support function Support adoption of new technologies, processes and ways of working Stakeholder Engagement Build strong relationships with Service Desk … contact for support improvement initiatives Promote self-service capabilities and enhance the overall user experience Gather feedback and use insights to drive continuous improvement What We're Looking For Essential Previous experience leading or managing a Desktop Support, End User Computing or IT Support team ...

Project Management - Transformation Manager - 6mths - SC/DV - £925pday Our government client is looking for an experienced Project Management Organisational Transformation Manager, Continuous Improvement, for a 6 month contract. They are offering £925 per day (umbrella) Our client is based near Milton Keynes - commutable from Northampton, East … governance, you will bring extensive experience of leading major projects and programmes within complex environments. Essential experience: Significant experience in managing change and delivering continuous improvement in a global, complex project delivery environment Demonstrable experience of leading large-scale project and programme delivery ...

diverse set of customer environments as part of our Security Operations Centre, focusing on investigation, understanding attacker behaviour and contributing to the continual improvement of SOC capabilities. Your role as Security Operations Centre (SOC) Analyst As a 24/7 SOC Analyst, you will be on the frontline … part of a collaborative, agile team that values curiosity, humour and a genuine interest in technology. The environment is built around continuous improvement, with everyone having a voice in shaping how the department evolves. Regular team events and knowledge‐sharing sessions create a supportive, engaging place ...

blend of leadership, service ownership and Workday expertise within a large and complex environment. Key Responsibilities Lead the day-to-day operation, support and continuous improvement of the Workday platform Manage and develop a team responsible for Workday delivery, support and administration Oversee incident, request and service … effective solutions Manage Workday releases, testing activities and change deployments Collaborate with third-party suppliers and internal teams to ensure successful delivery outcomes Champion continuous improvement across processes, systems and service delivery Experience Required Strong experience working with Workday in a lead, manager or platform ownership capacity ...

design constraints are met by software code development Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Identify hidden problems and patterns in data and use these insights to drive improvements to coding ...

user for supply chain systems, supporting system enhancements, testing, implementation activities, and user training. Lead business process management activities including process mapping, standardisation, and continuous improvement initiatives across the supply chain. Identify opportunities to simplify processes, eliminate waste, and improve performance using Lean and digital transformation methodologies. … other data visualisation tools. Experience with digital supply chain systems and ERP applications (SAP preferred). Strong understanding of MRP, process optimisation, Lean, and continuous improvement methodologies. Excellent communication, stakeholder management, and organisational skills. Self-motivated with a continuous improvement mindset and aptitude ...

design constraints are met by software code development Gathers, analyses, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements ...

month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public‐sector governance standards. The role ensures that … wider RN/MOD Lead on Major Incident Management and service‐restoration activities Coordinate with wider ISS team (ILS, Training, application onboarding) to ensure continuous service delivery and development and a seamless customer experience Service Reporting Produce monthly reporting packs covering SLA performance, KPIs, backlog, trends, and risks Develop ...

team responsible for the accurate and timely delivery of cloud billing services. You'll manage workloads, support team development, resolve operational challenges and drive continuous improvements across billing processes. Working closely with teams across Finance, Technology, Operations and Customer Services, you'll play a key role in ensuring billing … priorities Understanding of operational controls, governance and service management Strong Excel and data analysis skills Proactive approach with excellent problem-solving capabilities Passion for continuous improvement Desirable Experience Cloud, subscription or usage-based billing experience Knowledge of Microsoft, AWS or Adobe billing environments Experience using Oracle NetSuite ...

About The Role Are you a tech-savvy problem solver with a passion for supporting business-critical applications and driving continuous improvement? We're looking for an Application Support Analyst to join our IT Applications team at cardfactory . This is an exciting opportunity to play … suppliers and internal IT teams to ensure our systems remain available, secure and performing effectively. You'll also contribute to application enhancements, releases and continuous improvement initiatives that help drive operational excellence across the business. Based at Junction 41 in Wakefield, with free parking and a flexible ...

validating outputs against requirements, and supporting defect resolution Support operational readiness by contributing to training needs, user guidance, handover materials, and business adoption planning Continuous Improvement Promote a data-driven and process-led approach to business change. Support the identification of opportunities to improve operational efficiency, governance … experience working as a Business Analyst or similar role within a complex, multi-stakeholder environment. Strong experience in business process analysis, process mapping, and continuous improvement. Demonstrable experience of requirements elicitation, documentation, and validation. Experience working across business and technology teams to translate business needs into structured requirements ...

assurance professionals, and ensure the delivery of high-quality software products. You will be responsible for developing testing strategies, managing test execution, and driving continuous improvement in our testing processes. Lead and mentor a team of QA professionals, providing guidance, performance feedback, and career development opportunities Develop … attention to detail Outstanding communication and stakeholder management abilities Proficiency in project management and organizational skills Familiarity with Agile and Scrum methodologies Experience with continuous integration/continuous deployment (CI/CD) pipelines Knowledge of performance and security testing principles Experience with test management tools such as TestRail ...

team's skillset, and drive its evolution in line with the future roadmap. We are looking for a passionate developer with a commitment to continuous improvement and a collaborative spirit. You should be comfortable with modern technologies and tooling, applying best practices to enhance the user experience … participating in an on-call rota for out-of-hours cover during peak trading periods. Furthermore, you will leverage your experience to drive the continuous improvement of our team's processes and working practices. About you: Essential criteria Strong experience of modern Javascript frameworks and libraries such ...

opportunities. Improve reporting capability and reduce manual processes through technology. Produce clear documentation and support knowledge sharing across the team. Support finance transformation and continuous improvement projects. What We're Looking For Essential Proven experience administering or supporting a financial planning system such as Workday Adaptive Planning … management and communication skills. Strong analytical and problem-solving ability. Experience within Finance Systems, FP&A, Finance Transformation or Business Systems. A passion for continuous improvement, automation and leveraging technology within finance. Desirable ACA, ACCA or CIMA qualification (or studying towards). Experience with Power ...

delivery outcomes. Balance delivery priorities, quality objectives and available resources to support successful delivery. Quality Engineering and Technical Leadership: Lead the adoption and continuous improvement of automation approaches, tooling and quality engineering practices. Support the team in developing and maintaining effective automation that provides efficient, reliable … sustainable quality validation throughout the development lifecycle. Collaboration and Continuous Improvement: Work closely with developers, product managers, stakeholders and end users to promote a culture of quality and continuous improvement. Identify opportunities to improve products, processes and ways of working, helping drive improvements that enhance quality ...