26 to 46 of 46 Customer Engagement Jobs in the City of London

motivated to build scalable data solutions that directly shape customer engagement and marketing performance? Do you enjoy collaborating across teams to turn complex data into actionable insights and real-time decision making? About the Business LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public … Marketing Technology stack for LNRS Data Services. About the Role This role focuses on building and optimising data infrastructure that enables advanced marketing and customer data capabilities. You will create scalable pipelines, data models, and governance practices that support analytics, segmentation, and real-time engagement. Working closely with cross ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

improvement, and implement AI-powered solutions that increase efficiency and productivity. Acting as the link between legal professionals and technology, you'll collaborate with Customer Success and Account Management teams to deliver practical, measurable outcomes. You will engage with senior stakeholders—including Partners, General Counsel, Legal Operations, Innovation, Knowledge … analyse current legal workflows, identify challenges, and uncover opportunities for AI-driven improvements. Design, configure, and implement AI-enabled workflows that align with each customer's operational and business goals. Deliver onboarding, training, and adoption programs tailored to different legal teams and practice areas. Partner with Customer Success ...

development model and work directly with customers to solve high-value problems? Do you thrive in fast-moving environments where discovery, experimentation, and measurable customer impact are at the heart of every decision? About the Business At ICIS, our mission is to optimize the world's resources. We help … learn more about ICIS at https://www.icis.com/explore. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change ...

London or Midlands | Healthcare Technology A leading healthcare technology organisation is seeking an experienced Dynamics 365 CE Developer to support the delivery of critical customer and patient-facing digital solutions. This is an excellent opportunity for a hands-on Microsoft specialist who can design, build and enhance solutions within … Dynamics 365 Customer Engagement platform whilst contributing to wider Azure integration initiatives. The successful candidate will work across the full software development lifecycle, supporting secure, scalable and maintainable solutions within a modern cloud-first environment. The Role You will be responsible for developing and supporting enterprise-grade Dynamics ...

drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear … product requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

work with senior stakeholders across Streaming, Product, Marketing, Commercial and Technology to turn complex data into actionable insights that influence business strategy, customer experience and commercial growth. What you'll do Define and deliver enterprise-wide data and insights strategies. Transform complex analytics into clear, commercially focused recommendations … senior leadership. Develop KPI frameworks, executive dashboards and performance reporting. Identify opportunities to improve customer engagement, business performance and operational efficiency. Partner with Analytics, BI and Data Engineering teams to deliver scalable insight solutions. Champion a data-driven culture across the organisation. What you'll bring Significant experience ...

bank. Drawing on your deep expertise in AI and conversational technologies, you'll design and deliver scalable, reusable architectures that enable high-volume customer engagement while leveraging the latest advancements in AI. You'll define the technical direction across multiple products, ensuring solutions align with our platform strategy … translate strategic priorities into an ambitious Conversational AI roadmap, demonstrating the art of the possible and helping shape the next generation of customer experiences. A key part of the role will be building capability and creating an environment where talented engineers can thrive. You'll coach and develop ...

offering a hybrid work model with in-office presence required. You will lead technical discovery, design data integrations, and drive AI-enabled analytics for customer use cases. The role blends data engineering with strategic customer engagement to maximise ICIS data value. You will work with SQL, Python ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

growth plans, they are investing heavily in data-led decision making as they continue to expand. The Role Own analytics across growth, product adoption, customer engagement, retention, and monetisation. Identify opportunities through data and turn insights into actionable business recommendations. Partner with senior stakeholders to influence product ...

research, advise management, and ensure on-going compliance with the company's responsibilities for monitoring, reporting and meeting contractual, statutory and legal obligations in customer engagements. Provide legal counsel, coordinate and manage other legal activities relating to a variety of business corporate or risk management functions/issues ...

integrations across the ServiceNow platform. This role is critical to enabling seamless communication between ServiceNow and key ecosystem platforms, with a strong focus on customer engagement, workflow automation, and operational resilience. The successful candidate will be delivering integrations across the listed below, however you don't have ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … scalable solutions. Govern the effective use of Power Platform and develop Microsoft platform capability across the wider applications team. Manage D365 delivery partners and engagement with Microsoft, translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics ...

roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … highest stakes.This team sits at the centre of Salesforce's GTM strategy in EMEA, connecting the dots between Data & AI Products, Product Marketing, Enablement, Customer Success, and the Partner Ecosystem — and operating across the full customer lifecycle to ensure customers don't just buy Agentforce and Data360 ...

innovative solutions that deliver real business value? As our Pre-sales AI Solutions Architect within the AI Practice, you'll combine technical leadership, client engagement and strategic thinking to help grow our AI capabilities across a wide range of UK sectors. You'll have the opportunity to shape … design activities and author high-quality bids, proposals and client presentations. Build trusted client relationships and represent Sopra Steria at industry events, conferences and customer engagements. What youll bring: Proven pre-sales experience, including authoring bids, developing proposals and helping secure new business opportunities. Experience designing and delivering ...

Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback … team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product ...

Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role … heart of a data-led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. ...

week, West London) Rate: £575 to £625 per day (Outside IR35) Contract Length: 3 months with option to extend Are you an accomplished customer facing Solution Architect or Principal Consultant with a track record of leading complex, cloud-first transformations Do you thrive at the intersection of technical strategy … architectural design, and customer success Our client, a fast-scaling cloud consultancy, partners with leading organisations to modernise their technology landscape through DevOps, platform engineering, automation, and software transformation . Following continued growth, they’re expanding their senior technical leadership team to shape and deliver large-scale customer ...

stage of its journey. Reporting directly to the CEO, you'll take ownership of everything digital-from ecommerce and website optimisation to social media, customer acquisition and brand growth. Initially, this is a genuinely hands-on role. There isn't a large team waiting for you. You'll roll … this could be exactly what you've been looking for. What you'll be doing You'll take ownership of the entire digital customer journey, including: Growing ecommerce revenue through Shopify. Making the website feel genuinely premium and commercially effective. Owning social media strategy and execution across Instagram, Facebook ...

grow some of the UK's largest enterprise customer relationships for a leading AI-powered marketing technology platform. The Company A global MarTech business helping major brands use data, AI and technology to transform customer engagement. Enterprise platform spanning CRM, data, AI, personalisation, loyalty and media. Established global … business working with complex, high-value enterprise customers. Major opportunity to drive the next phase of UK and EMEA customer growth. The Role Own retention and multi-million-pound expansion across strategic UK enterprise accounts. Build C-suite relationships and personally originate and close major growth opportunities. Lead ...