26 to 50 of 64 Customer Engagement Jobs in the North of England

operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

youll help design tailored strategies that accelerate safe, responsible, and impactful AI adoption. This is a pre-sales and enablement role, combining strategic thinking, customer engagement, and technical leadership. Key Responsibilities Lead collaborative, strategic discussions with customers to shape their AI and Data roadmap. Identify opportunities where … define AI-driven solutions aligned with client goals. Develop and present industry-specific use cases with clear, measurable impact. Support proposals, solution scoping, and customer presentations. Ensure a smooth handover from strategy to delivery, building trust throughout the customer journey. Demonstrate both technical credibility and business insight, helping ...

Lead Applications Engineer to take ownership of a growing applications engineering function within a highly technical, product-focused organisation. You will lead customer-facing engineering activities, drive application strategy, and work closely with engineering, sales, and marketing teams to support advanced electronic and technologies. About the Role: Lead, mentor … develop a growing applications engineering team supporting global customers Act as the escalation point for complex customer technical issues, working closely with sales, field applications, and engineering teams Provide technical support across existing product lines and oversee high-quality customer engagement Develop and implement processes to improve ...

Consultant to join a growing digital transformation team delivering enterprise Microsoft solutions across multiple business areas. This role will suit someone with strong stakeholder engagement skills combined with hands-on D365 implementation and configuration experience. Responsibilities Deliver Dynamics 365 implementation and optimisation projects Gather business requirements and translate them … system upgrades, testing, and release management Work closely with technical and business teams throughout project lifecycles Skills Required Strong Dynamics 365 experience Experience across Customer Engagement (CE), CRM, or Finance & Operations Power Platform exposure (Power Automate, Power Apps) Microsoft ecosystem knowledge Requirements gathering and stakeholder management Data migration ...

with stakeholders, adherence to best practices, and staying updated on Microsoft features. Key Responsibilities: Design, develop and deploy custom solutions within D365 (Finance & Operations, Customer Engagement, or Business Central depending on scope) Customise entities, workflows, plugins and business rules to support business processes Integrate D365 with other enterprise … D365 platform Required Skills & Experience: Proven experience as a D365 Developer (minimum 3 years preferred) Strong understanding of D365 architecture and customisation capabilities D365 Customer Voice skills with experience creating interactive surveys, multi-channel distribution Proficiency in C#, .NET, JavaScript, Power Automate, and Power Apps Experience with Azure services ...

Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart … valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment ...

Systems Technician to support both internal teams and external clients. This is a varied, hands-on role covering IT support, systems administration, onboarding, and customer engagement within a fast-paced operational environment. The successful candidate will play a key role in maintaining systems, supporting users, onboarding new clients … Service Desk, ensuring tickets are handled efficiently Support system administration, troubleshooting, and maintenance Onboard new clients, including system setup, data integration, and configuration Integrate customer platforms with internal systems Deliver system demonstrations and training to both internal users and customers Produce reports and analyse data using tools such ...

efficient cloud-based contact centre solutions. The organisation specialises in leveraging modern technologies, including AI-driven capabilities, to help businesses optimise operations and enhance customer engagement. Location: United Kingdom (Hybrid Manchester/Sheffield/London or Remote Flexibility) Role Responsibilities Design and implement end-to-end Amazon Connect ...

with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. Proactively create … convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ...

will play a key role in generating new business opportunities, building relationships with prospective clients, and supporting the wider commercial team through proactive outbound engagement and consultative sales conversations. The business offers a supportive and professional working environment, flexible hybrid working, ongoing development, and a competitive commission structure that … pipeline of qualified opportunities through phone, email, LinkedIn, and digital outreach Arrange high quality meetings for the Business Development team by effectively qualifying customer requirements Build targeted prospect lists using LinkedIn Sales Navigator, CRM systems, and market research tools Maintain accurate records of all pipeline activity and customer ...

tooling (e.g. Puppet or similar) Experience supporting deployed or operational systems in a secure or mission‐critical context Willingness to travel occasionally to support customer engagement and system deployment ...

User Compute (EUC) solutions across Microsoft, Apple, and Android ecosystems. Deliver complex endpoint management solutions (design, implementation, enrolment, policy configuration, application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft ...

KOKOs Salesforce Marketing Cloud and its integration with Sales Cloud. This role is accountable for building scalable, data-driven marketing solutions that enhance customer engagement, drive commercial performance and ensure best-in-class platform governance. Sitting at the intersection of marketing, digital and CRM, the role requires … journeys that supports the wider business in adopting and maximising Salesforce capabilities.. Role and responsibilities Platform Development & Configuration Design, build and maintain multi-step customer journeys in Journey Builder, including triggered, scheduled and transactional communications across email, SMS Develop and maintain dynamic email templates, Cloud pages and personalisation logic ...

large-scale digital platform. Role & Responsibilities Own and develop performance frameworks to track and evaluate business performance Assess key drivers of growth across customer engagement, usage, and revenue Support strategic decision-making through structured analysis and business case development Evaluate and prioritise initiatives across product, marketing, and commercial ...

opportunity to: Use your existing sales ability Plug into a proven system Learn our client's direct approach Implement social media strategies Build a customer base that generates ongoing income Develop and lead your own team Create a long-term, scalable business with ongoing residual income … Start again next month This model changes that. Here, you are building: Residual income through software subscriptions High commissions (doubled whilst training) A growing customer base (ongoing residual income) A team that contributes to long-term earnings This creates a retirement plan (300 clients) before and after your active ...

Change & Release Management ERP Transformation Vendor & Partner Management Team Leadership About You You will bring a blend of technical expertise, leadership skills, and strong customer engagement capabilities. You will have: Proven experience delivering and supporting SAP solutions Knowledge of key SAP modules such as FI/… workflow Experience managing change, releases, and service operations The ability to build trusted relationships with stakeholders and partners Strong communication, problem-solving, and customer service skills Local Authority Experience is preferred however not essential Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business ...

Business Development Manager Redsquid is a dynamic and customer-focused technology provider, delivering innovative IT, cyber security and communications solutions to businesses across the UK. With consistent year-on-year growth, Redsquid offers exciting career opportunities for driven individuals looking to thrive in the IT, Cyber and telecoms industry. … manner and being able to articulate the benefits and comparisons of solutions in a simple effective manner to ensure that our solution addresses the customer requirements and business objectives. The successful candidate will have significant successful new business sales experience of IT Services/Managed Services, with an appreciation ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work cl... LFWQ1_UKTJ ...

designing, and governing modern Microsoft-based business solutions across razorblues client base. xxuwjjq This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work cl... Like the look of this opportunity Make sure to apply fast, as a high volume of applications ...

role throughout the full project lifecycle, working closely with stakeholders, end users, and technical teams to ensure successful project delivery and strong customer engagement. Key Responsibilities Deliver functional consultancy services across Odoo implementation and optimisation projects Gather and analyse client business requirements and translate these into functional specifications Configure ...

automatic item recognition, weighed produce, and self‐checkout), encourage adoption, and assist customers with questions or issues while they shop. This is a highly customer‐facing role that requires an outgoing, confident personality and comfort engaging strangers in a busy retail environment. Key Responsibilities Proactively approach in‐store customers … shopping experience. Act as an brand ambassador within the store. Work toward daily and weekly smart cart adoption targets. Provide simple feedback on customer reactions, usage issues, and adoption barriers. Required Experience & Skills Experience in direct customer engagement , sales, or retail (field sales, brand promotion, or similar ...

central role in shaping how solutions are designed, delivered, and evolved. This position combines hands-on technical responsibility with a high level of customer interaction and sits at the intersection of RF engineering, software systems integration, antenna design, and project leadership. It offers real influence and visibility across complex … business-critical programmes. You will sit at the centre of how satellite ground systems are conceived and delivered, from early customer engagement through to deployment and early operations. A significant part of the role involves working directly with customers, understanding requirements, shaping solutions, and acting as the trusted ...

works on the assigned Route(s), and flag areas of concern and ideas for future improvements to the relevant Service Manager . Support local customer engagement and communication activities, working closely with Service Delivery and other colleagues to identify and address service delivery requests and/or concerns. … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Acc... LFWQ1_UKTJ ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. xxuwjjq This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Acc... Like the look of this opportunity Make sure to apply fast, as a high volume ...