51 to 75 of 106 Customer Engagement Jobs in the North of England

experienced technical professional who is ready to take the next step into senior management. The role will combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee day-to-day service … delivery, ensuring customer expectations and SLAs are consistently met. Manage team workloads and resource allocation across support and project requirements. Act as a senior escalation point for complex technical and customer issues. Support technical discussions around solutions, projects and ongoing customer requirements. Monitor performance metrics and identify ...

Forward Deployed Solution Engineer, you will be a critical part of the go-to-market team owning the technical journey from initial customer engagement through to production go-live.This is a unique opportunity to operate at the intersection of engineering, sales, and customer delivery at a high … quality and execution What You’ll Need 5+ years of experience in technical pre-sales (Solutions Engineering, Sales Engineering) 5+ years in a customer-facing role (Forward Deployed Engineering, Implementation Engineering, or Software Engineering) Strong hands-on experience building and shipping production systems in customer environments Proficiency ...

through technology Knowledge, Skills & Experience Essential: Commercial experience with C#, .NET, SQL Server, and Power BI. Experience building and supporting production applications. Strong stakeholder engagement and requirements gathering skills. Knowledge of Azure DevOps, Git, APIs, and Agile methodologies Desirable: Microsoft Fabric Azure Data Factory Azure Functions Power Apps Power … truly make a difference. We are committed to helping our people grow, offering professional development opportunities and a culture built on fairness, integrity, and customer care. Further Information As part of the Ascent on-boarding process all successful applicants are required to complete the groups employment screening process. This ...

data strategy, automation tools, and AI-driven solutions. Help customers align technology with business outcomes using Softcat's consultative framework. Solution Design & Technical Engagement Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations.Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services ...

data strategy, automation tools, and AI-driven solutions. Help customers align technology with business outcomes using Softcat's consultative framework. Solution Design & Technical Engagement Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations.Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services ...

employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti powers more … office in Manchester, UKWhat Will I be doing Receive inbound help requests from customers via the primary channels of phone call, chat, and email.Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.Consult with customers to ensure their business operations ...

talented UX Designer to join their growing Product team. You’ll collaborate closely with Product Managers, Developers, and Analysts to understand real customer challenges and design meaningful solutions across both web and desktop applications. Location: Sheffield (3 days per week on site) Salary: £40K–£55K DOE + benefits + … scalability. Champion accessibility and inclusive design, ensuring compliance with WCAG standards. Support A/B testing and data-driven design decisions that improve customer engagement and satisfaction. Who You Are Proven experience in UX design, with a portfolio showcasing web or desktop application projects. Skilled in Figma ...

Infrastructure (PKI), Key Management Services, Hardware Security Modules (HSMs), and emerging post-quantum cryptography initiatives.This role offers the perfect blend of architecture, engineering, customer engagement, and strategic leadership.What You'll Be DoingArchitecture & Technical LeadershipLead the cryptographic architecture for bids, proposals, and project delivery.Define secure, scalable, and compliant solutions … aligned with customer requirements and industry best practice.Produce high-quality architectural documentation including High-Level Designs (HLDs), solution designs, requirements specifications, and testing artefacts.Present technical solutions confidently to customers, senior stakeholders, and technical review boards.Support the transition from bid to delivery, ensuring architectural integrity throughout the project lifecycle.Cryptographic Solution ...

ongoing user support. Manage CRM integrations with third-party platforms. Maintain accurate, compliant and reliable CRM data. Support marketing automation, lead generation campaigns and customer engagement activity. Manage user permissions, licences and access controls. Support database imports, migrations and CRM improvements. Identify opportunities to streamline processes and improve ...

ongoing user support. Manage CRM integrations with third-party platforms. Maintain accurate, compliant and reliable CRM data. Support marketing automation, lead generation campaigns and customer engagement activity. Manage user permissions, licences and access controls. Support database imports, migrations and CRM improvements. Identify opportunities to streamline processes and improve ...

solutions for the global travel industry. Working with some of the world's most recognisable travel brands, they have built a reputation for innovation, customer service excellence and delivering technology that makes travel easier. As part of continued growth, they are looking to appoint a Marketing Lead to take … ownership of key marketing initiatives across multiple brands, supporting both customer acquisition and brand development. The Role Reporting to the Marketing & Communications Manager, you will play a pivotal role in developing and delivering integrated marketing campaigns across a portfolio of technology and travel brands. This is a broad ...

Proposal Engineer Hybrid/Reading (with regular travel to customer sites) We’re now looking to recruit a Proposals Engineer to join our growing Digital team at MARCH. This is a key role bridging technical engineering and customer engagement, supporting the sales function by designing automation solutions … manage multiple deadlines • Understanding of full automation project lifecycle • Proficient in Microsoft Office and vendor design/proposal tools • Willingness to travel regularly to customer sites • Full UK driving licence What We Offer: • Opportunity to work on innovative, multi-sector automation projects • Exposure to leading-edge technologies and industry ...

User Compute (EUC) solutions across Microsoft, Apple, and Android ecosystems. Deliver complex endpoint management solutions (design, implementation, enrolment, policy configuration, application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft ...

experience with SAP S/4HANA data migration and implementation projects.Experience with SAP Integration Suite and other integration tools.Ability to manage long-term customer engagements and deliver successful outcomes.Excellent communication and stakeholder management skills.Strong analytical and problem-solving abilities.Experience in providing production support and maintaining system uptime.Location: LeedsHours: Full ...

Digital Engineering, helping shape the future of maritime and defence delivery. This is a rare opportunity to influence strategy, drive investment decisions, strengthen customer partnerships and develop future capabilities within one of the UK's most strategically important sectors. Candidates must hold, or be eligible to obtain, SC Clearance. … technology services Commercial & Growth Own revenue, profitability, order intake and overall business performance Hold full P&L accountability Develop and strengthen executive-level customer relationships Lead major pursuits, bids, framework opportunities and commercial negotiations Expand Systems Engineering, Software Engineering, Cyber Security and Digital Engineering capabilities Operational & People Leadership Lead ...

conduct regular audits and performance assessments, and ensure optimal system reliability. Documentation & Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance. Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit. Safety & Compliance … essential as on-the-job training will be provided. Technical Skills : Strong understanding of electrical, or electronic systems. Soft Skills : Excellent problem-solving, communication, customer service, leadership, teamwork, and adaptability. Additional Requirements: - Willingness to travel nationally and internationally, work flexible hours, including evenings and weekends to meet service needs ...

programmesProviding strategic technical leadership to MOD and Royal Navy customersShaping future capability concepts and long-term defence solutionsLeading major technical bids, business development and customer engagement activitiesManaging technical risk and assurance across complex programmesDeveloping and mentoring high-performing systems engineering teamsEssential experience of the Senior Principal Systems Engineer … week based at our Portsmouth Technology Park site with a minimum average site attendance of three days per week.Travel to other QinetiQ and customer sites will be expected.PTP Portsmouth Technology Park (PTP) is one of QinetiQ’s key facilities, focusing on advanced technology development and engineering services. ...

production environments is highly desirable. Artificial Intelligence Ethics - A passion for ethical AI, model governance, and secure ML operations. Excellent communication and customer engagement skills Innovators Mentality - An innovator and change agent who keeps up to date with the latest trends and developments in data engineering and cyber ...

production environments is highly desirable. Artificial Intelligence Ethics - A passion for ethical AI, model governance, and secure ML operations. Excellent communication and customer engagement skills Innovators Mentality - An innovator and change agent who keeps up to date with the latest trends and developments in data engineering and cyber ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helping organisations maximise the value of their software investments while driving account growth, renewals and recurring revenue. You'll be the trusted advisor to your … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews and success planning sessions. - Identify opportunities to upsell and cross-sell additional software, security products and services. - Manage contract renewals and commercial negotiations. ...

+ BenefitsHours: Full Time, 39.5 hours per weekReports to: Head of ProductAbout the BusinessOur client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients.With continued growth across its Enterprise and Commercial proposition, the business is investing further in its Product … function and is looking for a Product Manager to help strengthen and embed a more product-led approach.The OpportunityThis role sits between commercial needs, customer problems and technology. You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial ...

+ BenefitsHours: Full Time, 39.5 hours per weekReports to: Head of ProductAbout the BusinessOur client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients. With continued growth across its Enterprise and Commercial proposition, the business is investing further … looking for a Product Manager to help strengthen and embed a more product-led approach. The OpportunityThis role sits between commercial needs, customer problems and technology . You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial impact ...

Full Time, 39.5 hours per week Reports to: Head of Product About the Business Our client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients. With continued growth across its Enterprise and Commercial proposition, the business is investing further … looking for a Product Manager to help strengthen and embed a more product-led approach. The Opportunity This role sits between commercial needs, customer problems and technology . You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial ...

business replicate its success overseas. The Opportunity Define and deliver the product strategy for the North American market. Act as the voice of the customer, shaping solutions that align with regional needs. Partner closely with the Head of Product to guide roadmap priorities. Support pre-sales activity, client demos … SaaS, fintech, or B2B technology environment. Strong strategic mindset with a track record of launching or localising products in new markets. Excellent stakeholder and customer engagement skills. Comfortable in high-autonomy, scale-up environments where you can make things happen. Experience in pensions, retirement, or financial services ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews andsuccessplanning sessions. -Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services. - Manage contract renewals and commercial negotiations. - Build and execute account growth plans that ...