1 to 25 of 54 Customer Engagement Jobs in the North of England

Holidays The Opportunity An exciting opportunity has arisen for an experienced Chief Technology Officer to join a growing technology business specialising in cloud-based customer engagement, communications, AI-driven solutions and secure payment technologies. This is a pivotal leadership role with responsibility for defining and executing the organisation … deliver the company's technology and product development strategy aligned to business objectives. Create and manage a multi-year product roadmap covering communications, customer engagement and payment solutions. Lead the design, development and launch of innovative cloud-native products and services. Drive adoption of AI, machine learning ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

Customer Success Manager - Existing Customer Growth & Account Ownership Peterlee, Office Based, Free On-Site Parking Occasional UK & International Travel £42,500 - £45,000 + Bonus + Outstanding Benefits Looking for a Customer Success role where you can genuinely make an impact? We're supporting an innovative … highly successful technology-led business as they look to appoint a Customer Success Manager to join their growing team. This is a newly created role within the business, offering a fantastic opportunity to help shape and influence the future direction of Customer Success as the function continues ...

numbers, your applications will be considered as a single submission. This role owns the end-to-end management, deployment and support enabling sales effectiveness, customer engagement, and data driven decision-making for our selling organization. The Manager, partners with Sales, Marketing, Customer Experience, and IT teams … platforms, translating business needs into product requirements, user stories, and prioritized backlogs. Aligning with global IT and business strategies. Partner with Sales, Marketing, Customer Service, and Analytics teams to improve customer engagement, pipeline management, and field productivity. Lead the application of AI, advanced analytics, and automation ...

client is looking for an experienced Oracle Applications Developer to support a broad range of Oracle application development, enhancement and support activity across customer engagement, finance, HR and wider enterprise systems. This is a hands-on technical role suited to someone with strong Oracle development experience … Oracle Forms, Oracle Reports and BI Publisher. Support configuration, extensions and integrations across Oracle applications and connected systems. Work across multiple functional areas, including customer engagement, finance, HR and wider enterprise processes. Contribute to the full development lifecycle, including analysis, design, build, testing, deployment and post-go-live ...

days remote, plus flexible working) A leading consumer technology business is seeking an experienced CRM leader to drive the next phase of its customer engagement strategy. Reporting into the Head of Performance Marketing, this is a high-impact role with responsibility f or shaping and evolving CRM performance … across the entire customer lifecycle. You'll work with a rich and complex customer dataset, leveraging data, automation, personalisation and emerging technologies to deliver measurable commercial outcomes and exceptional customer experiences. This is far more than a campaign delivery role. The successful candidate will play ...

plus 15% clearance bonus Must be willing to be full-time on-site in Manchester Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business … skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile ...

Head of Customer Success Location: Manchester Work location: Hybrid Salary: Up to £85k Were looking for an experienced Customer Success leader to shape the future of a growing SaaS business at a pivotal stage of scale. This is an opportunity to lead and evolve a high-performing Customer Success function across onboarding, adoption, enablement and customer care. Youll play a key role in defining how customers experience our platform, ensuring they achieve measurable outcomes while building a team culture centred around accountability, growth and innovation. Youll inherit a strong foundation, but this role is about much ...

than a technical delivery role. You'll be a trusted technical authority , responsible for shaping technology roadmaps , influencing network transformation programmes , and guiding senior customer stakeholders on the future direction of their network estate. You'll combine deep technical expertise with the ability to translate business requirements into long … clearance is preferred; eligibility for SC will also be considered. ** The Role In a Nutshell This role sits at the intersection of technical leadership, customer engagement and network transformation. Whilst retaining deep technical credibility, you'll operate at principal level, influencing architecture decisions, shaping technical roadmaps, driving service ...

partnerships with banks, card issuers, FinTech's, telecom providers, airlines, and online travel agencies. The business operates at the intersection of fintech, travel, and customer engagement , enabling partners like financial institutions and digital platforms to differentiate through high-value loyalty propositions. Role Overview The Sales Director, EMEA … team development across Europe, the Middle East, and Africa. This role requires a commercial leader experienced in selling complex, technology-enabled loyalty and engagement solutions into enterprise clients across financial services, telecoms, airlines, and travel ecosystems. You'll own the EMEA sales strategy, revenue targets and pipeline development, build ...

most recognisable brands, were on a mission to simplify HR and make it more impactful. Were now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS … professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions ...

impact on a company that needs your expertise. Your New Role. Responsible for analysing marketing performance data to help a business improve lead generation, customer engagement, campaign effectiveness, and overall commercial performance. Here are the main responsibilities typically involved: Analyse marketing campaign performance across digital channels such … email, social media, PPC, SEO, and websites. Interpret large volumes of customer and sales data to identify trends, opportunities, and areas for improvement. Produce regular reports, dashboards, and KPI analysis for senior management and sales teams. Measure ROI and effectiveness of marketing activity and recommend improvements based on data ...

portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business on a single SAP platform. That system supports multiple countries, time zones, and business-critical processes, so delivery really matters. … delivery is handled by offshore teams, so a big part of the role is successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single ...

portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business on a single SAP platform. That system supports multiple countries, time zones, and business-critical processes, so delivery really matters. … delivery is handled by offshore teams, so a big part of the role is successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single ...

hybrid model. Your role As a Project Manager at SCC, you will be responsible for the successful end-to-end delivery of customer projects, ensuring scope, timelines, quality, and outcomes are achieved. You will act as the primary delivery owner, coordinating customers, Solution Consultants, and internal business teams throughout … project lifecycle. This role blends hands-on project management, stakeholder engagement, and delivery governance, with a strong focus on structured delivery, customer communication, and risk management across complex software and transformation projects. Key responsibilities • Own end-to-end delivery of customer projects from initiation through go-live ...

sprint planning and reviews, and ensuring timely , high ‐ quality releases. Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data driven decision making while driving scalable and compliant commercial execution across sales, marketing, and customer ...

supporting a large UK-based digital organisation undergoing a significant data and AI transformation, with growing demand for advanced analytics across commercial and customer-focused teams. This is a contract opportunity within a fast-moving Data Science function, working in a modern cloud-based environment. The role sits within … Must-Have Experience) We are specifically looking for someone who has: Led data science projects in a commercial or enterprise environment Built and deployed customer churn prediction models in a commercial environment Developed Next Best Action/recommendation systems to drive customer engagement and value Delivered customer ...

customers fully understand the capabilities of Sage Intacct and associated products and how it can meet their operational, financial, and strategic needs. Key responsibilities Customer Engagement Collaborate with sales, marketing, and account management teams to understand customer needs and align pre-sales efforts with overall business strategies. … address their needs. Solution Development Work closely with the authors and Pinnacle’s professional service teams to design and demonstrate solutions that meet customer requirement. Craft and deliver tailored presentations, demonstrations, and proof-of-concepts that showcase the value and capabilities of our products and services. Proposal Creation Working ...

safe and efficient manner, while maintaining high standards of quality and service to ensure defined outcomes for the site and the customer(s). Specific Responsibilities: - In addition to the main duties and responsibilities listed below the First Line Manager will be expected to perform other duties commensurate with … procedures Security: - Support and adhere to the required security measures to protect the site premises, including the safety of personnel, assets and of the customer's product for the required area - Highlight and Investigate all relevant security risks and support the implementation of identified mitigation, where necessary having proposed ...

weeks. Package : £80,000 £90,000 base + uncapped commission (OTE £130k £150k). Works alongside : Partner Account Manager (ex-major IT reseller), Customer Success Lead, GTM Marketing Lead, and the Data Engineering team. Start : ASAP. Interview slots opening within two weeks. About the client We're working with … selling into a structured commercial engine. The foundations are in place. Strong partner relationships, a clear market proposition, marketing capability, and a growing customer base. The next phase needs structure, consistency, accountability and momentum. The business is moving from founder-led to founder-supported. The client needs someone ...

Marketing Apprentice will support the company’s marketing, customer engagement, and digital communications activities while developing skills in AI-assisted marketing tools, content creation, social media management, CRM systems, and campaign reporting. Role Assist with planning and delivering digital marketing campaigns Create and schedule social media content across … platforms, including LinkedIn, Facebook, Instagram, and TikTok Support email marketing campaigns and customer newsletters Help maintain website content and landing pages Assist with SEO optimisation and keyword research Produce marketing materials including posts, blogs, flyers, presentations, and short-form videos Assist with creating telecoms and utilities industry content ...