1 to 25 of 41 Customer Engagement Jobs in the North of England

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout ...

Title: Customer Solutions Consultant Location: Leeds (Office Based) Salary: £40,000 - £60,000 per annum An exciting opportunity has arisen with a well-funded, rapidly growing SaaS and AI technology business that delivers an innovative platform designed to streamline customer communication, automate workflows and improve operational efficiency. This … Customer Solutions Consultant role is ideal for a technically minded, customer-focused professional who enjoys problem-solving, supporting clients and helping businesses maximise the value of cutting-edge software solutions. Customer Solutions Advisor Responsibilities Managing customer relationships Lead customer onboarding and platform configuration Translate customer ...

Customer Value Manager @ Tes 12‐Month FTC – Maternity Cover | Sheffield (Hybrid | 3 days in office) 💰 £40,000 – £45,000 | Full‐time At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding … with 25,000 schools in over 100 countries, we have been making a difference for over 100 years We’re now looking for a Customer Value Manager (12‐month FTC – Maternity Cover) to join our Customer Value team and play a key role in driving customer success ...

Product Manager - Payments Experience Were hiring exceptional Product Managersto help shape the future of our digital customer journey. One role will have astrong marketing and engagement focus, while the other will centre onpayments and transactional experiences. Both roles will work at the heart of our product strategy, partnering … with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. Were hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition ...

CUSTOMER DATA AND INSIGHTS MANAGER • Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest • Salary up to £50,000 + bonus + strong benefits package • Key position sitting between data, CRM and marketing with regular stakeholder interaction • Apply online … contact Chelsea Hackett via chelsea.hackett@searchability.com WHO WE ARE? We’re working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour ...

Customer Marketing Executive Manchester, Leeds or Slough (Hybrid) Competitive + Bonus Permanent full time About the job IRIS Education is part of IRIS Software Group, one of the UK's largest privately held software companies. Our Education division serves over 12,000 schools and trusts globally, providing finance … brands including iSAMS, Every, IRIS Financials, and ParentMail. We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bring our advocacy ...

Customer Marketing Executive Manchester, Leeds or Slough (Hybrid) Competitive + Bonus Permanent full time About the job IRIS Education is part of IRIS Software Group, one of the UK's largest privately held software companies. Our Education division serves over 12,000 schools and trusts globally, providing finance … brands including iSAMS, Every, IRIS Financials, and ParentMail. We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bring our advocacy ...

Retention & Renewals Manager – Drive Churn Reduction & Customer Retention Sheffield | Hybrid | competitive basic | 12-Month FTC (Maternity Cover) Lead a high-performing customer-facing team and take ownership of renewals, retention, and churn reduction for a global SaaS organisation. Candidates must have a Retentions or Renewals background. Anna Maher … Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead, coach, and develop a team ...

Work Location: Hybrid - 3 days office-based (M44), 2 days WFH Full-time/Permanent Remarkable Jobs are recruiting on behalf of a growing, customer-focused organisation seeking a confident and professional Sales Development Executive to join their Manchester-based team. This role sits at the front … sales function , focusing on customer engagement, lead qualification, and relationship-building . While telephone communication is a core part of the role, it is consultative rather than high-pressure , with an emphasis on quality conversations and understanding customer needs. Sales Development Executive Role As a Sales Development ...

brands including iSAMS, Every, IRIS Financials, and ParentMail. We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bring our advocacy … customer marketing programme to life. From managing advocate relationships and coordinating customer content to running email campaigns and supporting the growth of our thought leader community, this role sits at the centre of the programme's operational delivery. This is a newly created role within a growing team ...

partnerships with banks, card issuers, FinTech's, telecom providers, airlines, and online travel agencies. The business operates at the intersection of fintech, travel, and customer engagement , enabling partners like financial institutions and digital platforms to differentiate through high-value loyalty propositions. Role Overview The Sales Director, EMEA … team development across Europe, the Middle East, and Africa. This role requires a commercial leader experienced in selling complex, technology-enabled loyalty and engagement solutions into enterprise clients across financial services, telecoms, airlines, and travel ecosystems. You'll own the EMEA sales strategy, revenue targets and pipeline development, build ...

delivers technology that enables digital transformation, automation, and improved service delivery. The business is now expanding its Digital Transformation Consultant (DTC) function to enhance customer success. The Role The Digital Transformation Consultant will own a small portfolio of public sector customers, focusing on adoption, value realisation, and long-term … role is not traditional sales, it is centred around trust, curiosity, problem-solving, and influencing organisational change . The goal is to protect existing customer relationships, inspire wider usage across departments, and support organic licence growth. Key Responsibilities Account Management & Customer Success Manage a number of public sector ...

Support Analyst to play a key role in ensuring the smooth operation, support, and continuous improvement of Microsoft Dynamics 365 applications, including Finance & Operations, Customer Engagement, Supply Chain Management, and Commerce. This role sits at the intersection of day-to-day operational support and technology transformation, supporting both … agreed SLAs, with some out-of-hours support required Assisting with SLA reporting Supporting projects and system upgrades, from testing through to live environments Customer & Stakeholder Engagement Building strong relationships with internal teams and external suppliers Acting as a bridge between technical teams and business users, translating requirements ...

Force24 is one of the fastest-growing tech companies in the north, helping ambitious marketing teams drive smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for 2 Account Managers/CSMs to join our Customer Success team at an exciting … stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with us. About the role As Customer Success Manager, you will manage a portfolio of client accounts, acting as the primary point of contact and trusted advisor for your clients. Your ...

start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If youve also worked in the following roles, wed also like to hear … from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius ...

customers fully understand the capabilities of Sage Intacct and associated products and how it can meet their operational, financial, and strategic needs. Key responsibilities Customer Engagement Collaborate with sales, marketing, and account management teams to understand customer needs and align pre-sales efforts with overall business strategies. … address their needs. Solution Development Work closely with the authors and Pinnacle’s professional service teams to design and demonstrate solutions that meet customer requirement. Craft and deliver tailored presentations, demonstrations, and proof-of-concepts that showcase the value and capabilities of our products and services. Proposal Creation Working ...

eager to engage with customers at events and tradeshows, representing Synopsys with professionalism and enthusiasm. Above all, you are committed to delivering exceptional customer service and fostering lasting relationships that drive business growth. What You’ll Be Doing: Supporting lead qualification, routing, and administration processes for Synopsys products … market. Engaging current accounts to develop relationship maps, use case opportunities, and expand awareness through direct account engagement and insight tools. Generating new business opportunities through white space analysis and account-based marketing programmes, including targeted email and calling campaigns. Following up on prospect enquiries, qualifying leads using sales ...

looking for a Senior D365 CE Functional Consultant with strong experience in Microsoft Partner environments to lead the delivery of high-impact Dynamics 365 Customer Engagement solutions. In this role, you’ll take ownership of end-to-end solution delivery—working closely with clients to shape requirements, design … your expertise will directly influence business outcomes and digital transformation initiatives. Key Responsibilities Lead the functional design and delivery of D365 CE solutions (Sales, Customer Service, Field Service, Marketing) Run client workshops , gather requirements, and produce clear, high-quality documentation Configure and customise D365 CE and Power Platform solutions ...

wider application landscape. About the Role You'll be involved in the day-to-day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands-on troubleshooting, working with integrated systems (e.g. POS, Adyen, Magento, Formpipe ...

operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

Lead Applications Engineer to take ownership of a growing applications engineering function within a highly technical, product-focused organisation. You will lead customer-facing engineering activities, drive application strategy, and work closely with engineering, sales, and marketing teams to support advanced electronic and technologies. About the Role: Lead, mentor … develop a growing applications engineering team supporting global customers Act as the escalation point for complex customer technical issues, working closely with sales, field applications, and engineering teams Provide technical support across existing product lines and oversee high-quality customer engagement Develop and implement processes to improve ...

with stakeholders, adherence to best practices, and staying updated on Microsoft features. Key Responsibilities: Design, develop and deploy custom solutions within D365 (Finance & Operations, Customer Engagement, or Business Central depending on scope) Customise entities, workflows, plugins and business rules to support business processes Integrate D365 with other enterprise … D365 platform Required Skills & Experience: Proven experience as a D365 Developer (minimum 3 years preferred) Strong understanding of D365 architecture and customisation capabilities D365 Customer Voice skills with experience creating interactive surveys, multi-channel distribution Proficiency in C#, .NET, JavaScript, Power Automate, and Power Apps Experience with Azure services ...

with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. Proactively create … convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

delighted to be supporting a global SaaS giant with their search for a Finance Systems Trainer. This role offers the perfect blend of accounting, customer engagement, and technology. You’ll play a key role in the process becoming an expert in the system, delivering engaging training sessions … ensuring customer get the most out of the software. Key Responsibilities Delivery of post-implementation sessions, assisting customers with standard accounting processes Lead engaging training sessions, drop-in workshops, and refresher courses for users Respond to ad-hoc customer requests, tailoring sessions to their needs Create and improve ...