101 to 125 of 128 Customer Experience Jobs in the East of England

with commercial awareness. You will design secure, scalable Microsoft-based IT solutions and work with Sales, Professional Services and Service Desk to deliver effortless customer experiences. You will bridge requirements and delivery, engaging customers through discovery, design and project implementation while helping shape future service offerings #J-18808-Ljbffr ...

launch through to end of life. Help shape the systems, processes and standards used across the business. Work across eCommerce, retail, marketing, SEO and customer experience. Gain exposure to major retail partners and international technology launches. Develop your knowledge of AI-driven search and Generative Engine Optimisation. … audits and resolving missing or inaccurate information. Publishing and optimising landing pages, campaign content and articles. Supporting SEO, AI-search visibility and website user-experience improvements. Managing and syndicating customer reviews. About you You will ideally have experience in digital merchandising, eCommerce content, product information ...

that support millions of customers and businesses every day. Through ambitious digital transformation, we're creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively.The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering … most important digital services. As a Service Owner, you'll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs.This is an exciting opportunity to lead strategic service management across complex digital products, influencing decisions ...

About the role: The Trade & Content Executive is responsible for delivering and enhancing the onsite trade plan and customer journey for F&F, supporting business performance through data-informed content, campaign delivery and ongoing optimisation. Working collaboratively across F&F Online, Marketing, SEO, Search & Browse, Creative Studio and Technology … role ensures content is delivered accurately, on time and aligned with trading priorities to support sales, conversion and an engaging customer experience.What is in it for you: We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care ...

role in the operational management of BT International’s global core platforms, ensuring they are reliable, secure, scalable, and deliver an exceptional customer experience. Working within our 2nd Line Operations team, you will support critical services across our international network and digital platforms, driving operational excellence, rapid incident resolution … doingSupport the 24x7 operation of BT International's core network and platform services, ensuring high availability and performance.Proactively monitor services, identify risks, and prevent customer-impacting incidents.Lead technical service restoration activities during major incidents and act as an escalation point for complex operational issues.Deliver against operational KPIs, SLAs, OLAs ...

services and processes delivered as part of HMRC’s Chief Digital & Information Office (CDIO) Group. Our focus is ensuring a consistent, excellent Customer ExperienceJob descriptionYou will join the Service Catalogue Management team alongside the existing Practice Manager, passionately working towards strategic IT goals and objectives to support HMRC … establishing and maintaining strong relationships with stakeholders and able to develop a good understanding of the CDIO & Enterprise Live Services processes and accountabilities.Essential Criteria Experience managing and governing Service Catalogue data.Experience of IT Service Management processes.Experience and operational knowledge of using ServiceNow.Strong stakeholder management, communication and influencing skills with ...

pipeline, keeping opportunities organised and progressing through the sales journey. Embrace AI and new technology to work smarter, improve conversion and deliver a great customer experience. Collaborate across the sales team, sharing insight and ensuring well-qualified opportunities are handed over smoothly. The must haves: Sales experience in business development, telesales or another customer-facing role within a fast-paced, target-driven environment. Experience in HR, People Services, technology, SaaS, compliance or regulated services Passion for sales and building relationships, with confidence communicating by phone, video and email. Strong communication skills, with the ability ...

Engineer Join a well-established MSP where your career can grow DPSYSTEMS is an established IT Managed Service Provider with over 35 years of experience delivering outstanding technology solutions and support to businesses across the UK. We're a close-knit team of 16 technology professionals who pride ourselves … service, and creating an environment where our staff can develop and succeed. As we continue to grow, we are looking for an enthusiastic and customer-focused 1st Line Helpdesk/IT Support Engineer to join our team. This is an ideal opportunity for someone who enjoys technology, loves solving ...

nationwide service to approximately 3,500 businesses, delivering high-quality beverages and snacks to workplaces, schools, universities, hospitals, and a wide range of other customer locations. About the Role We are looking for an experienced and motivated Head of Transactional Finance to lead our Accounts Payable (AP), Accounts Receivable … high-performing transactional finance team, including AP, AR, Billing and Collections managers and team leaders. Foster a culture of accountability, continuous improvement and excellent customer service. Develop team capability through coaching, performance management and succession planning. Process Improvement and Automation Identify and implement continuous improvement initiatives across transactional finance. ...

understand risk and improve outcomes.We're looking for a Data Engineer to join our Norwich-based team and play a key role in delivering customer-facing data solutions. This is an opportunity to work directly with valuable insurance datasets, lead proof-of-concept initiatives, and help shape … data is delivered, automated, and scaled across the business.Why this role This role offers a unique combination of data engineering, customer impact, and technical ownership.You'll be trusted to lead underwriting proof-of-concept projects that help customers evaluate the value of Verisk data before making commercial decisions. Your ...

future of hair care. As a Dyson Stylist, you’ll work hands‐on with cutting‐edge hair technology, creating wow‐worthy results and unforgettable customer experiences. You’ll represent a globally iconic brand that’s all about innovation, performance, and pushing boundaries - all while building your own skills through … Doing Showcasing Dyson Innovation Demonstrate the features and benefits of Dyson hair care technology. Provide tailored product recommendations that suit each customer’s needs. Collaborating with the Store Team Work closely with colleagues to present the full Dyson product range. Contribute ideas and energy to enhance the overall ...

working with a leading ERP software provider whose tailored solutions support 2,500+ businesses worldwide. The company has built a collaborative, customer-focused culture and was recognised in the Deloitte Fast 50 for four consecutive years. Scope of Role The Application Support Consultant will support customers using Accounting, Stock … Commerce, Business Intelligence and Supply Chain Management modules within the company's ERP software. As part of the Customer Success Office, you'll troubleshoot technical and operational issues, identify solutions, and help customers maximise their ERP investment. Responsibilities Resolve customer queries across various business processes. Investigate, document ...

exciting time to join Gearset. As a product-driven company, we’ve created the most trusted Salesforce DevOps platform in the market. As our customer base grows, so does the opportunity to deepen the value we bring to it. Our culture is built on trust, transparency and collaboration. People … their dedicated trusted advisor, ensuring they reach their technical goals and see the value that justifies long-term expansion.What’s the opportunity for a Customer Success Manager - SMB at Gearset Own a large portfolio of customers, building relationships that help you understand their goals, priorities, and how Gearset ...

software for Ring's innovational consumer electronics products. From enhancing existing features to designing new from scratch, you'll have rare opportunity to analyze customer experiences, work on proof-of-concepts, develop high-performance production-ready cloud services and launch them at a truly global scale. Your expertise will … design state-of-the-art features from scratch, leveraging latest technologies to redefine the smart home security experience. Dive deep into production metrics and customer insights, analyze data to drive continuous improvements of our cloud services. Explore new solutions by working on technical proof-of-concepts, pushing boundaries ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

Product, to align legal advice with Beyond’s objectives. What we’re hoping you’ll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide … working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology ...

relevant processes Keep up to date with legal developments and advise on HR compliance THIS IS YOU Education & Professional Credentials Relevant HR experience or Senior HR Advisor experience. Confident, proactive, and able to work independently. Strong stakeholder management and influencing skills. CIPD Level 5+ (or equivalent experience). … Experience & Background Familiarity with a broad range of HR functions: e.g. recruitment/talent acquisition, performance management, employee relations, HR operations and compliance. CORE BEHAVIOURS Integrity & stewardship: Acts ethically, ensures compliance, and safeguards the company’s reputation. Customer obsession: Prioritises responsiveness, accuracy, and service quality in every interaction. ...

opportunity goes beyond creating documentation. You will define how users discover, understand, and adopt telemetry capabilities by bringing together content strategy and architecture, user experience, and tooling into a cohesive vision. Working across engineering, product management, support, and user experience teams, you will help ensure that … pull in the same direction to deliver a consistent and effective customer experience. You will be joining a new collaborative team, shaping our vision of engaging content built using innovative approaches. ResponsibilitiesImplement the content strategy and information experience for Arm Telemetry. Partner with engineers, product managers, and domain ...

opportunity goes beyond creating documentation. You will define how users discover, understand, and adopt telemetry capabilities by bringing together content strategy and architecture, user experience, and tooling into a cohesive vision.Working across engineering, product management, support, and user experience teams, you will help ensure that we all pull … same direction to deliver a consistent and effective customer experience.You will be joining a new collaborative team, shaping our vision of engaging content built using innovative approaches.ResponsibilitiesImplement the content strategy and information experience for Arm Telemetry.Partner with engineers, product managers, and domain experts to understand user needs ...

Scientist to join their Journey Insights team! In this exciting role, you'll work with both structured and unstructured data, unlocking insights that enhance customer journeys and operational opportunities. What You'll Do: Own the Delivery: Lead end-to-end data science solutions from problem framing to deployment, ensuring … your work delivers tangible results. Deep-Dive Analysis: Use hypothesis-driven approaches to uncover customer journey opportunities and translate findings into actionable recommendations. Innovative Solutions: Combine structured datasets with unstructured sources (like text and customer interaction data) to create robust features and predictive models. NLP & GenAI Expertise: Apply ...

owner within the Strategy and Transformation function in Watford. You will lead the development of insights-led data products that drive strategic decisions, combining customer analytics with behavioural data to improve acquisition, retention and customer experience. You will work with senior stakeholders across Commercial, Marketing, Digital and Retail ...

spend. Maintain an accurate and well-managed pipeline of prospective and active opportunities. Achieve agreed sales, revenue and new-business targets. Monitor competitor activity, customer demand and wider market developments. Attend relevant trade shows, exhibitions and networking events when required. Work closely with internal sales and technical teams … deliver a knowledgeable and responsive customer experience. Provide regular updates on activity, pipeline development and sales performance. Represent the business professionally and act as a positive brand ambassador. Skills and Experience A strong and successful background in field sales and business development is essential. Proven experience generating ...

invest in growth and its people.This is an exciting opportunity to join a collaborative sales environment where account management, business development, technical, and customer support teams work closely together to deliver a joined-up customer experience. The focus is on understanding the customers’ business, building strong relationships … more from their technology solutions.They’re looking for experienced Account Managers and Business Development Managers who want to take ownership of a portfolio, develop customer relations, and drive growth.What you’ll be doing:Managing and growing a portfolio of channel partner or end-user accounts, becoming a trusted advisor ...

high-scale, real-time platform that captures and processes behavioural data from web, mobile, and in-store systems to power analytics and customer experiences. It enables teams to access and act on unified data streams in real time, driving faster, data-driven decision making across the organisation.We’re looking … join our collaborative, self-organising team. You’ll contribute to the design and development of high-performance event-driven services that enable personalised customer experiences to millions of users by capturing user behavioural data. This is an excellent opportunity to grow your backend engineering skills, gain hands-on experience ...