76 to 100 of 128 Customer Experience Jobs in the East of England

Network Design & Test Professional

Hiring Organisation
BT Group
Location
Ipswich, Suffolk, United Kingdom
Salary
£ 70 K
core network, using software engineering to deliver changes faster and more accurately. This ensures the network can support BT's capacity, product development, and customer experience requirements while delivering best-in-class cost efficiency.What you’ll be doing• Leads complex network developments, designs & their associated artefacts … Engineering Skills: • Very strong IP network knowledge, CCNA/NRS1 Level minimum, with more in-depth knowledge expected in an area of specialism/experience• Demonstrate solid working understanding in IP/MPLS, Routing protocols (e.g. OSPF and BGP) and network services (e.g. VPWS and VRFs)• Understanding of network ...

RFID Field Project Lead & Applications Engineer

Location
Cambridge, England, United Kingdom
PervasID is seeking a proactive professional to plan and manage customer trials, pilots, and demonstrations in support of BD objectives. You will introduce the system to customers, design trial layouts, support deployment and integration, and optimise performance across lab and customer environments. You will collaborate with Engineering … Customer Experience teams to ensure product performance meets customer requirements and pursue system optimisation opportunities through data-driven #J-18808-Ljbffr ...

Technical Content Manager

Location
Watford, England, United Kingdom
bridge between development teams and BAU content operations, ensuring content changes are robust, release-ready and aligned to both customer needs and regulatory standards. Whatyou'llbe doing Translate business requirements and user needs into detailed technical content specifications Configure and implement interactive content within the CMS across … requirements Support BAU teams through handover, documentation and training Contribute to continuous improvement of content operations, tooling and governance What experiencewe'relooking for Proven experience working with Content Management Systems in a complex digital environment Strong understanding of digital content delivery across web and mobile platforms Experience working ...

Sales Account Manager

Hiring Organisation
Select Recruitment Specialists Ltd
Location
Bawburgh, Norfolk, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
invest in growth and its people. This is an exciting opportunity to join a collaborative sales environment where account management, business development, technical, and customer support teams work closely together to deliver a joined-up customer experience. The focus is on understanding the customers business, building strong relationships … from their technology solutions. They re looking for experienced Account Managers and Business Development Managers who want to take ownership of a portfolio, develop customer relations, and drive growth. What you ll be doing: Managing and growing a portfolio of channel partner or end-user accounts, becoming a trusted ...

D2C E-Commerce Specialist UK& Ireland

Hiring Organisation
Electrolux
Location
Luton, Bedfordshire, United Kingdom
Salary
£ 70 K
performance of our branded websites. Working closely with the D2C Sales Manager, you’ll identify opportunities, lead initiatives, and implement improvements that optimize the customer journey and boost conversion rates. This is a hands-on role where your insights and actions will directly impact our commercial success. You will … report to the D2C Manager, Commercial Area UK&Ireland What you’ll do: Analyze website performance using GA4 and ContentSquare to uncover customer behaviors and conversion opportunities Collaborate with the D2C Sales Manager to align digital strategies with commercial goals Manage affiliate marketing and sales performance and work closely ...

Legal Subject Matter Expert

Location
Cambridge, England, United Kingdom
700+ global customers, Be a Luminance ambassador and evangelist and a strategic partner to the leadership team; Opportunity to work closely with customer base - which includes blue-chip organisations such as DHL, AMD and LG - to ensure maximum value from the technology and drive a first-class customer experience And much more Legal knowledge is a must – a minimum of 3+ years as a qualified lawyer (with no upper limit), either in-house or private practice experience, preferably in commercial and corporate contracts A self starter, able to work autonomously and as part ...

Data Science Manager, Networks Data & AI

Hiring Organisation
BT Group
Location
Ipswich, Suffolk, United Kingdom
Salary
£ 80 K
largest and most critical digital infrastructures. Our Networks Data & AI team transforms vast volumes of network data into insights, products and solutions that improve customer experience, drive operational efficiency and help shape the future of connectivity.We're looking for a Data Science Manager who can combine technical excellence … products that support strategic decision-making across Networks and BT Group.Working with large-scale network datasets to identify opportunities to improve efficiency, performance and customer outcomes.Collaborating with engineering, architecture, product and business stakeholders to deliver end-to-end solutions.Communicating complex technical findings through compelling data storytelling, visualisation and clear ...

Security Engineer III

Location
Welwyn Garden City, England, United Kingdom
resilience. You will also act as a technical leader, setting engineering direction, raising standards, and influencing across diverse security and technology teams with a customer-first focus. In the immediate term, you will focus on the needs of our Cyber Threat Intelligence and Detection Engineering teams. This team operates … mentoring, open-source work, or recognised learning achievements). Familiarity with Tesco’s core technology landscape and retail technology context, connecting technical risk to customer experience and operational continuity. Demonstrable understanding of development lifecycle practices (planning > build > test > deploy > operate), especially in environments with CI/ ...

Inside Sales Consultant - US Team

Location
Norwich, England, United Kingdom
will: Manage the full sales cycle from first conversation through to close Speak to warm inbound leads with no heavy cold calling Understand customer challenges and recommend the right solution Build, manage and nurture your own pipeline Handle objections confidently and professionally Deliver an excellent customer experience … need to be perfect, but you do need to be driven. We are looking for people who have: Direct sales experience, ideally in a telesales or inside sales environment Strong communication skills and confidence on the phone A passion for delivering great customer experiences Resilience and the ability ...

Service Management Professional

Hiring Organisation
BT Group
Location
Ipswich, Suffolk, United Kingdom
Salary
£ 70 K
quality IT support. The role focuses on maintaining service levels, delivering support models for new services, reviewing service metrics KPIs (Key Performance Indicators) improving customer satisfaction, and contributing to continual service improvement initiatives.This job role is based in Ipswich. Hybrid (3 days office based & 2 days remote). … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This ...

Service Delivery Account Manager

Hiring Organisation
TALENT TREND RECRUITMENT LTD
Location
Watford, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
£75,000 per annum
Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long-term client relationships, ensuring contractual … commitments are met, and delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions ...

Staff Information Developer

Hiring Organisation
ARM
Location
Cambridge, Cambridgeshire, United Kingdom
Salary
£ 70 K
work with silicon platforms.You will drive fast paced content projects, evolve content strategy and information architecture, prioritise, and develop scalable approaches that improve customer experience across programs.You will be joining a new collaborative team, establishing our vision of engaging content, built using innovative ways. We champion positive interactions … processes for scalable content development and tooling beyond the immediate team.ResponsibilitiesLead content development for silicon projects, planning and driving activities from requirements through customer delivery.Independently identify content risks, gaps, dependencies, and opportunities; prioritise; and drive practical solutions without waiting for direction.Bring creative and innovative thinking to challenging content ...

Customs AI Integration & Automation Engineer (UK)

Location
Felixstowe, England, United Kingdom
data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. The Role You will take our AI stack and lead its development and customisation … intelligent automation, including LLM or AI features that real users depended on. Strong Python and SQL, with production code ownership. Not familiarity. Demonstrable experience integrating large language models into production systems — prompt and context design, retrieval-augmented generation, structured output, and handling failure gracefully. Practical experience with ...

Sales Executive

Hiring Organisation
Group 1 Automotive
Location
King's Lynn, Norfolk, East Anglia, United Kingdom
Employment Type
Permanent
Apprentice Aftersales Advisor - Mercedes-Benz Kings Lynn Launch your automotive career with a world-leading luxury brand. Known for innovation, advanced technology, and exceptional customer care, we are looking for a motivated Apprentice Aftersales Advisor who will also develop skills as a Technology Specialist, supporting customers in understanding … vehicle features and digital systems. Through a structured manufacturer apprenticeship programme, you'll receive comprehensive training across Aftersales, Parts, and Customer Technology support, giving you a strong and well-rounded foundation for your future career. This is an excellent opportunity to learn from industry experts and grow within ...

Quality Assurance Analyst

Hiring Organisation
X-On Health
Location
Woodbridge, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£28,000
update our current regression packs and executing test runs with the follow up execution reports for key stakeholders. It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills. … guide Graduate QAs in the ISTQB practises Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures. Skills & Experience: An understanding of the Software Development Life Cycle (SDLC) Strong analytical and problem solving skills Confidence in troubleshooting complex problems and performing the Root ...

Software Engineering Specialist

Location
Ipswich, England, United Kingdom
velocity, quality, and resilience. Continuously optimise automation, identifying opportunities to remove repetitive manual tasks, reduce cycle times and improve developer experience. Essential Skills/Experience Programming/Scripting Continuous Integration/Continuous Deployment/Automation Orchestration Software Development Lifecycle Growth Mindset I.T Security Desirable Skills/Experience Single … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. ...

Industrial Engineer – Data & Workforce Solutions Engineer (Global Trade Services)

Location
Essex, England, United Kingdom
most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what … into scalable technical solutions. Contribute to AI governance, data governance, and compliance initiatives. Create operational performance metrics supporting productivity, service, compliance, workforce management, and customer experience. Design and support data solutions that enable key Workforce Management capabilities including Forecasting & Scheduling, Time & Attendance Tracking, Performance Management & Analytics, Compliance Monitoring ...

Store Manager

Location
Felixstowe, Suffolk, United Kingdom
developing your team to consistently exceed targets. Creating a high-performance culture where accountability and motivation go hand in hand. Delivering an exceptional customer experience while maximising every sales opportunity. Analysing performance data, identifying opportunities and implementing action plans. Ensuring visual standards and operational excellence are maintained … working in a fast-paced, target-driven environment. Commercially aware, data-driven and able to spot opportunities to grow revenue. Passionate about technology and customer experience. Self-motivated and financially driven - someone who backs themselves to earn well through performance. About Priority Recruitment We are a retail specialist agency ...

Digital Transformation & Engagement Lead

Location
Welwyn Garden City, England, United Kingdom
change across systems and processes. You will work with internal teams and partners to gather requirements, plan delivery, and ensure benefits such as improved customer experience and efficiency are realized. The role emphasizes stakeholder management, strategic thinking, and continuous improvement. #J-18808-Ljbffr ...

Product Manager - Induct: Faster, Trusted Product Data

Location
Welwyn Garden City, England, United Kingdom
data quality, governance and reliability for Tesco’s product data. This role connects retail ambitions with scalable data foundations to support growth and better customer experiences. You’ll influence priorities, balance speed and quality, and deliver measurable value for Tesco, colleagues, suppliers #J-18808-Ljbffr ...

Product Owner – Hybrid, Customer-Driven Value Streams

Location
Colchester, England, United Kingdom
value across a designated value stream. You will translate strategic objectives into actionable product initiatives, manage the backlog, and collaborate with business, technology, and customer experience teams to deliver measurable outcomes. You will influence stakeholders, coach teams, and ensure delivery aligns with the overarching strategy and roadmap, while ...

New Business Executive

Hiring Organisation
OnetoOne Personnel
Location
Southend-on-Sea, Essex, United Kingdom
Employment Type
Full-Time
Salary
£25,000 per annum
Doing: Cold calling businesses daily to identify needs and generate leads Qualifying prospects and presenting tailored solutions Building and maintaining long-term customer relationships Negotiating on price, delivery, and contract terms Achieving individual and team sales targets Managing and updating data in the CRM system Following a proven sales … interest in technology. Self-starter with a proactive, can-do attitude Team player who supports and celebrates group success Committed to providing an outstanding customer experience Incentives & Benefits: Uncapped commission – the more you sell, the more you earn Ibiza holiday incentive for top performers Monthly vouchers & recognition ...

European Digital Transformation Lead - Data & AI

Location
Essex, England, United Kingdom
driven transformation across Europe. You will align with business leaders, operations, and technology partners to identify opportunities, lead initiatives, and improve efficiency, customer experience, and performance across the global network. You will shape transformation programs, promote innovation, and manage change while collaborating with stakeholders across regions. #J ...

Sr. ASIC Design Engineer, Blink/Ring ASIC Team

Location
Cambridge, England, United Kingdom
ASIC Design Engineer on our Blink/Ring ASIC Team, you'll work on cutting-edge System-on-Chip (SoC) designs that directly impact customer experiences. Our vertically integrated environment means you'll see your innovations come to life in products that customers genuinely love … validation environment that spans from architectural modeling through post-silicon validation. We believe in giving engineers the best tools to do their best work. Customer-Obsessed Engineering: We work backwards from real customer needs to create super-low power, energy-efficient designs featuring the latest advances ...

Cloud Computer Vision Engineer — AI for Smart Home

Location
Cambridge, England, United Kingdom
reliability of Ring products. You will work in a fast-paced environment, tackling problems from proof-of-concepts to large-scale deployment, influencing customer experience globally while advancing #J-18808-Ljbffr ...