426 to 450 of 465 Customer Experience Jobs in London

Monzo can change that by building simple, powerful collaboration tools for the businesses that need them most. You’ll set the vision, craft a customer‐obsessed strategy, and create the execution engine that turns ambition into reality. We’re looking for someone who pairs exceptional product taste with strong … world‐class outcomes. Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience. Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right ...

taking a platform-as-a-product approach, you will put scale, operational excellence, cost efficiency, security and reliability at the heart of the customer experience. You will collaborate across teams to interpret their requirements into platform features and manage stakeholders at all levels of seniority in the organisation. This … technical product management discipline and key processes across the product team. You will define what good platform product management looks like and promote a customer-first culture across engineering teams. We\'re looking for someone with domain expertise in platform infrastructure, PaaS, developer experience and platform operations. ...

fantastic opportunity to work on a large-scale ecommerce platform, delivering new features, improving performance and helping shape the future of the digital customer experience. Working alongside Product, UX and Engineering teams, you'll play a key role in building scalable, high-quality solutions that directly impact the online … customer journey. What You'll Be Doing Software Development Develop, enhance and maintain SAP Hybris (SAP Commerce Cloud) applications Deliver new features and enhancements across the ecommerce platform Troubleshoot, investigate and resolve technical issues Write clean, scalable and maintainable code Platform & Integrations Develop integrations between SAP Hybris and wider ...

delivery of our Digital Transformation Programme. This role involves a broad range of responsibilities from researching and analysing data to designing solutions that enhance customer experiences. This position is ideal for someone who is adept at handling multiple tasks and is committed to driving improvements through innovative data analysis … solution design. Day-to-day of the role: Support the implementation of analysis and solution design activities across various services. Conduct statistical data research, customer journey mapping, and document work-streams and process flows. Compile trends, performance reports, and analyses to develop business-focused solutions and consolidate customer ...

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. … hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

drive sales and partnerships across the EMEA region. You will align regional go-to-market efforts with the global strategy, working closely with Customer Success, Marketing, and Operations to ensure a seamless customer experience. You will shape the regional strategy, build and mentor high-performing teams, and represent … company in key customer and industry engagements while leveraging market insights to influence global direction. #J-18808-Ljbffr ...

partner solutions into Odaseva offerings. Internal Coordination: Work closely with internal stakeholders—including sales, marketing, product, and services—to ensure a seamless partner and customer experience. Implementation Oversight: Collaborate with Odaseva’s expert services team to ensure successful and consistent partner-led implementations. Market Relevance: Bring a deep understanding … local market dynamics and customer challenges to guide strategic initiatives. What you will bring 5+ years of business development or partner management experience in a technical environment, with at least 2 years in the Salesforce ecosystem. Demonstrated success working with GSIs and RSIs to drive pipeline and revenue. ...

concepts in a clear and meaningful way to those who may not be familiar with them. Expert handling of DSARs. Excellent understanding and practical experience of the principles/issues involved in Data Protection and compliance with UK GDPR legislation and the expectations of the ICO. Excellent understanding … with excellent attention to detail. Awareness of Information Security principles and requirements for ISO27001 compliance would be valuable. Any knowledge of the FCA or experience in the financial services industry would be valuable. Why you’ll love it here Don’t feel like you meet all of our hiring ...

Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Key Responsibilities Technical Leadership Lead the design, development, and deployment of production-grade agentic workflows and multi-model architectures Stay across the latest advancements in AI and machine learning to ensure … Oversee the planning, execution, and delivery of strategic AI projects Ensure the foundations of our AI solutions are robust Requirements Hands-on GenAI builder Experience moving GenAI from proof-of-concept to scaled, production-grade systems that drive measurable impact A deep technical understanding of the problems being solved ...

Anaplan Inc is seeking a Customer Success Director for the UKI to lead their Customer Success team and enhance customer experiences. This pivotal role involves managing a portfolio of customers, driving their success, and ensuring adoption of the Anaplan Platform. The ideal candidate will possess strong leadership … skills, business acumen, and a track record in managing enterprise customer services. The role requires travel across the region to connect with customers effectively. #J-18808-Ljbffr ...

with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience. This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deli ...

number removed) Role: Our client is a market-leading provider of innovative solutions, helping pubs, bars, restaurants, cafés and hospitality groups streamline operations, improve customer experiences and grow more efficiently. Due to continued expansion, they are looking to appoint an Account Executive to drive new business growth across London. … days per week spent on the road meeting hospitality owners, operators and decision-makers across the London market. The ideal candidate will have proven experience in a new business sales role, ideally within SaaS, hospitality technology, EPOS, payments or a related B2B environment. You'll be highly consultative ...

first company revolutionizing how customer service is delivered today. Our platform is driven by advanced AI Agents who blend automation with empathy, setting a new standard in customer experiences at scale. As a founding Fin Demo Engineer, you’ll own the platform and tooling that powers every ...

Business Research Limited is seeking a Senior Product Manager to own the Customer, Access and Identity roadmap, combining customer data and modernising access to products. You will lead strategy, vision, and the rollout of Zephr as the central access management platform, including SSO/SAML across the estate. … this role you will align engineering, data, and stakeholders to deliver a clear, prioritised plan; you will drive consistent customer experiences and manage cross-system integrations #J-18808-Ljbffr ...

Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI. And we believe customer data should belong to the brands who earn … Know how to run pipeline + forecasting properly Comfortable being hands‐on when needed High ownership Nice To Have eCommerce/media/marketplace experience Product‐led or hybrid sales exposure Experience across regions Why This Role Matters You’re not stepping into a finished system. ...

direction across Omaze's digital products, establishing a world-class standard for UI craft. Lead the design of our most strategic and high-impact customer experiences, from early concept through to polished delivery. Partner with senior leaders and C-suite stakeholders to shape and champion a cohesive product … visual vision. Create beautiful, intuitive and accessible customer experiences that strengthen both the product and the Omaze brand. Collaborate closely with Product Managers, Engineers and Brand Designers to deliver exceptional end-to-end experiences. Raise the bar across the Product Design team through mentoring, design critiques and leading ...

payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences. We're looking for Engineering Managers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment … strategic goals. You’ll get to work with teams from across Checkout.com’s portfolio of products and services who all have a real customer first philosophy. As an Engineering Manager, you will lead and grow high performing teams that drive projects critical to Checkout's needs. We need ...

digital storefront. You will shape product discovery, merchandising strategy and catalogue management while collaborating with Buying, Marketing, Product and Analytics to optimise the customer experience. The role requires extensive experience in luxury ecommerce site trading, strong leadership, and a data-driven approach to trading decisions. #J-18808-Ljbffr ...

Sabio Group is seeking a dedicated Lead Consultancy Director based in London to enhance our Consulting & Advisory business across AI, Automation, Data, and Customer Experience. This senior role demands a mix of strategy and hands-on delivery, with a focus on acquiring … clients and expanding existing ones. The ideal candidate will have a proven track record in consultancy leadership and possess a strong understanding of the CX market. Benefits include a flexible work environment and comprehensive health plans. #J-18808-Ljbffr ...

Delivery teams. You will work towards complex, multi-year deals that will transform the Digital Strategy, Target Operating Model (TOM), Technology Architecture, and Customer Experiences of our clients. Responsibilities Own the new business development lifecycle from prospect identification to lead generation (initiate) all the way through negotiating and closing … proud ambassador of the SBS brand and our products. Qualifications High integrity, business acumen, drive, and a desire to help clients win. Experience of Account Management within financial services. In-depth experience in navigating the sales process, even during adverse periods. Working understanding of the financial services industry ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers. We’re not about selling products – we want to solve problems … centre of that ambition. We are responsible for helping Monzo launch, grow and operate across Europe, navigating everything from product‐market fit and customer growth to regulatory requirements, localisation and operational scale. Unlike most engineering organisations at Monzo, EU does not own a single product area. We work horizontally ...

company App Platform Team The App Platform team provides the foundations that enable our mobile engineering teams to build, evolve and deliver exceptional customer experiences at scale. Working across iOS and Android, the team develops the shared capabilities, tooling, frameworks and engineering practices that help product teams move faster … platform engineering. Own and evolve engineering standards, reusable patterns and best practices for iOS across the company, creating greater consistency, improving developer experience and enabling teams to build high‐quality software more effectively. Lead organisation‐wide technical modernisation programmes that simplify our engineering landscape, improve maintainability and scalability ...

collaboration, and an understanding of regulatory compliance. In this position, you'll innovate digital investing products, ensuring they meet regulatory standards while providing excellent customer experiences. Candidates should possess 10+ years of product management experience, with deep financial crime knowledge and a degree in related fields. #J ...

important role in our continued growth. What you'll be doing This is a varied business development role combining new business, account management and customer retention. You'll be responsible for: Speaking with prospective customers to understand their needs and introduce our platform. Managing existing customer relationships … ensuring customers continue to get value from Safetyhub. Following up enquiries and generating new business opportunities. Working closely with colleagues to deliver an excellent customer experience. Keeping your sales pipeline organised and up to date. What we're looking for We're more interested in attitude than a perfect ...