776 to 800 of 1,087 Customer Experience Jobs in London

Figma in London is seeking a Manager, Solutions Consultant to lead a team of Solutions Consultants and partner with Sales, Product, Customer Experience, and Support to drive strategic pre-sales initiatives. You will mentor, hire, and grow talent while shaping our technical pre-sales strategy and customer ...

customers and partners. You’ll work across a varied portfolio of projects, partnering with teams across Product, Engineering, Commercial, Finance, Marketing and Customer Operations to turn ideas into successful outcomes. From improving customer experiences to enabling new capabilities across our loyalty ecosystem, you’ll play a key role … someone who enjoys working collaboratively, thrives in a changing environment and is passionate about delivering great outcomes. You’ll bring: Proven Project Management experience delivering technology and business change projects. Experience managing multiple concurrent projects while balancing competing priorities. Strong project planning and delivery management skills, ensuring projects ...

party logistics providers and technology partners, you will turn operational data, exceptions and stakeholder feedback into actions that improve service, cost, control, sustainability and customer experience. Accuracy, curiosity, adaptability, teamwork and a strong customer focus will be essential. We’ll trust you to: Execute Operational & Reverse Logistics: Actively … supporting regional strategic initiatives such as sustainability (circular supply chain), business continuity planning, and cost optimisation You'll need to have: 5+ years of experience within end-to-end supply chain, logistics, reverse logistics or process improvement roles Proven experience driving process improvement, operational excellence, change management ...

part of WPP, is a leading creative company delivering brand and customer experience across EMEA from our London offices. We’re seeking a dynamic Sales & Consulting Lead to own revenue … across two strategic alliances with Kyndryl and Gradial, driving enterprise opportunities and joint GTM programs. You’ll engage clients and partners, shaping solutions across CX, AI, data, and content transformation, while coordinating internal teams to deliver on commitments and growth within the EMEA region. #J-18808-Ljbffr ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Services and Design Studio within a hybrid London setup (minimum 2 days in office). Reports to the VP of Customers and collaborates with Customer Success, Support, Sales, Product and Engineering. You will drive transformation, governance and a strong customer experience while delivering high-quality results across ...

every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines experience in a regulated environment preferred Minimum 5 years of experience … operating in an agile environment demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact Strong analytical and data storytelling skills with the ability to interpret ...

every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred Minimum 5 years of experience … operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact Strong analytical and data storytelling skills with the ability to interpret ...

engagement, and embedded creative tooling to inform positioning and identify new partner and category opportunities. Apply GenAI capabilities where they meaningfully improve fan/customer engagement outcomes and partner commercial value. Build repeatable, platform‐level product patterns from partner‐specific requirements, reducing one‐off engineering and design effort across … portfolio. What We're Looking For 8+ years of product management experience with a proven track record of leading complex platform, partnership, or B2B2C products from concept to scale. Experience in sports, media, fan engagement, or partner/embedded platform products; comfort operating in a B2B2C model where ...

it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. Skills and Competencies Minimum 10 years of experience in managing commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred Minimum 5 years of experience … operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact Strong analytical and data storytelling skills with the ability to interpret ...

every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum 10 years of experience in managing commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred Minimum 5 years of experience … operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact Strong analytical and data storytelling skills with the ability to interpret ...

management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer experience. Turn analytical signals and intelligence into practical enforcement controls and measurable operational outcomes. Incident Management & Response Lead response activities relating to scraping, automated … traffic-related incidents. Maintain operational playbooks and runbooks for detection, escalation, mitigation and recovery. Implement controls using staged rollout approaches, balancing risk reduction with customer impact. Monitor effectiveness of controls and continually improve protection capabilities. Fastly Partnership & Vendor Management Own the day-to-day technical relationship with Fastly ...

Full Time | Competitive Salary We are looking for a Finnish-speaking Careline Advisor to join our Danone Careline team. If you're passionate about customer service and enjoy helping people, we'd love to hear from you. The Role As the first point of contact for Danone consumers … provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You'll take ownership of customer journeys, working to deliver the best possible resolution. What We're Looking For Fluent Finnish (spoken and written) Strong English communication skills Previous customer service experience ...

management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer experience. Turn analytical signals and intelligence into practical enforcement controls and measurable operational outcomes. Incident Management & Response Lead response activities relating to scraping, automated … traffic-related incidents. Maintain operational playbooks and runbooks for detection, escalation, mitigation and recovery. Implement controls using staged rollout approaches, balancing risk reduction with customer impact. Monitor effectiveness of controls and continually improve protection capabilities. Fastly Partnership & Vendor Management Own the day-to-day technical relationship with Fastly ...

Kent Hours: Monday–Friday, 9:00am–5:30pm Working arrangement: Office-based About the Role We are looking for a highly organised, proactive and customer-focused Sales & Office Administrator to join an established IT Managed Service Provider (MSP) based in Bromley. This is a varied role combining office management … sales administration, customer service and renewals, working closely with the Sales Manager and wider teams to ensure the smooth running of the office and provide an excellent customer experience. Key Responsibilities Office Management Oversee the day-to-day running of the Bromley head office and support the satellite ...

What's the opportunity? Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across … customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system ...

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that … repair and safety related issues Qualifications What we are looking for in you: Electrically qualified with a basic understanding of mechanics and hydraulics Experience of Siemens S7preferable Good attention to detail. Be organised and self-motivated person. Computer proficient including basic networking and component diagnostics. Familiar with the Provision ...

Senior Project Manager |Full-service digital experience agency | London (Hybrid) | Up to £65k About the Role We're recruiting on behalf of our client, a well-established digital experience agency that's the experience arm of a major integrated communications group. They invent, make, and iterate digital … full-service, with specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data, Strategy and Ops - all dedicated to creating customer experiences worth talking about. The Role The Project Management team is 20 strong and integral to delivering great work across the agency. Our client ...

Fully remote 6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth click apply for full job details ...

lead end-to-end product lifecycle across AML, KYC/CDD, sanctions, and fraud controls. You will shape strategy, balance regulatory requirements with customer experience, and drive scalable, compliant solutions with senior stakeholders across Engineering, Compliance and Risk. As a leader, you will mentor squads, translate regulations into ...

collaborate with Product, Engineering and ML to streamline processes, create content that explains complex regulatory topics to customers, and provide insights to Sales and Customer Experience, all while working autonomously in a fast-growing environment. #J-18808-Ljbffr ...

Head of Data Product We've partnered with a brilliant FinTech business that's going through a major transformation across Data, Digital, Technology and Customer Experience. They're completely rethinking how customers and colleagues interact with the business and its platforms, all powered by large-scale, complex data click ...

Employment Type: Full-Time My client is an award-winning payments company transforming the way businesses and consumers move money. Through innovative technology, exceptional customer experiences, and a culture of continuous improvement, we are building the next generation of payment solutions click apply for full job details ...

Lendable is a fintech leader building world-class data capabilities to power its lending products and customer experiences. This Analytics Engineer will contribute to the UK Cards analytics foundation, collaborating with analysts, product teams and backend engineers to improve data structure, transformations and data consumption across the company. ...

will define the AI-ready data strategy, semantics layer, and MCP-first distribution approach that powers internal product teams, partner integrations, and AI-native customer experiences. This is a highly influential individual contributor role, shaping platform standards, adoption, and how ICIS delivers trusted market intelligence #J-18808-Ljbffr ...