851 to 875 of 1,084 Customer Experience Jobs in London

Senior Appian Development Consultant

Hiring Organisation
Valtech
Location
London, UK
Employment Type
Full-time
Senior Appian Development ConsultantWhy Valtech? We're the experience innovation company - a trusted partner to the world's most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunityAt Valtech, you'll find … continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. The Role: You'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise ...

Senior Solution Sales Executive, Teamwork Collection - EMEA North

Location
Greater London, England, United Kingdom
organisation. At the same time, we act as advocates for our customers – providing feedback to our product and engineering teams to continuously improve the customer experience. You'll lead a territory sales strategy, working arm‐in‐arm with Account Executives, Solution Engineers, Channel Partners, and our Product and Marketing … Teamwork Collection. Engage with existing customers and uncover expansion opportunities in partnership with SDRs, Solution Engineers, Channel Sales, Partners, and Account Managers. Provide customer and competitive feedback to product and engineering teams to help shape the TWC roadmap. Leverage leading technology, including Salesforce, to manage opportunities and drive data ...

Staff/Principal Product Designer

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Senior Account Executive, Scale

Hiring Organisation
Braze
Location
London, UK
Employment Type
Full-time
mutual collaboration, growth mindset, and relentless optimism in pursuit of success. WHO YOU AREYou have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about … fertility benefits and equal paid parental leaveProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipendA curated in-office employee experience, designed to foster community, team connections, and innovationOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching ...

Staff Product Engineer

Hiring Organisation
Intercom
Location
London, UK
Employment Type
Full-time
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Principal Engineer

Hiring Organisation
Intercom
Location
London, UK
Employment Type
Full-time
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

SVP, Portfolio & Digital Marketing

Location
Greater London, England, United Kingdom
powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

Senior Data Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £90,000 per annum
improvements in reporting and self-service analytics. The Company They are a fast-growing, data-driven organisation with a strong focus on innovation and customer experience. Analytics plays a central role in shaping business strategy, product development, and commercial decision-making. This role offers the chance to have visible … self-service analytics capabilities. Partner with stakeholders to translate business questions into analytical solutions. Identify trends, opportunities, and risks through data analysis. Support experimentation, customer analytics, and strategic projects across the business. Your Skills & Experience Strong commercial experience in data analytics. Advanced SQL skills. Experience building ...

CX Solutions Leader - Sales & Customer Ops

Location
Greater London, England, United Kingdom
Service Sales & Solutions Leader to drive growth in its Intelligent Customer Operations Practice. You will develop and close a sales pipeline, design CX solutions, and collaborate with stakeholders across Capgemini and client organisations to deliver omni-channel customer journeys. The role spans hybrid working across UK offices ...

Senior Audience Marketing Manager

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Strategic Account Manager - Kraken Flexibility

Location
Greater London, England, United Kingdom
company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting … sustainable future. Where you'll fit in Kraken is seeking an exceptional Strategic Account Manager to own and develop one of our largest Flexibility customer relationships across the UK, Europe and North America. The role is responsible for building trusted stakeholder relationships, coordinating priorities across Kraken teams and helping ...

AWS Alliance Lead

Location
Greater London, England, United Kingdom
with leaders—bringing more together. From strategy through delivery, our agile teams across 54 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, successful enterprise … driving joint go-to-market initiatives, generating pipeline, supporting co-sell opportunities, and championing AWS solutions across the business. The ideal candidate will have experience working within the AWS partner ecosystem and a strong understanding of cloud consulting, sales, and partner-led growth strategies. What ...

Product Manager, Innovation

Hiring Organisation
Visa
Location
London, UK
Employment Type
Full-time
outcomes. Success in this role requires strong ownership, the ability to make informed tradeoffs, and confidence influencing senior stakeholders across regions to drive meaningful customer and business impact. Key Responsibilities: Product Management & InnovationIdentify and deliver opportunities to enhance money movement solutions, reducing cost, friction, and time to value. Lead … trends in payments, AI, and related technologies to identify opportunities aligned with strategic priorities. Manage and prioritize the product backlog aligned with business strategy, customer outcomes, and measurable results. Use data, experimentation, proofs of concept, and performance metrics to evaluate viability and inform go/no‐go decisions. Track ...

SVP, Portfolio & Digital Marketing

Hiring Organisation
Aveva Group
Location
London, UK
Employment Type
Full-time
powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

Staff Product Manager (Creator Platform Intelligence)

Location
Greater London, England, United Kingdom
SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners – in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where … sits at the intersection of product management, analytics, creator workflows, and platform strategy. You will partner closely with Engineering, Data Science, Product, Analytics, Design, Customer Success, Partnerships, and Business stakeholders to identify opportunities, define scalable solutions, and deliver products that make creators and internal teams more effective. What ...

Mid Market Account Executive - EMEA

Location
Greater London, England, United Kingdom
About the Job: We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through … relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with ...

Analytics Associate Director

Hiring Organisation
Publicis Media
Location
London, UK
Employment Type
Full-time
ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner's Magic Quadrant for Global Marketing Agencies, we're proud … work with some of the world's leading brands. Digitas. Experience the power of connection. Our CommitmentDigitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital ...

International Enablement Partner, GTM

Location
Greater London, England, United Kingdom
International Enablement Manager, Everboarding London, United Kingdom With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what … defines our culture. About the job At OpenTable, we are dedicated to helping our employees master the skills necessary to drive outstanding customer experiences. As the Int’l Enablement Manager, Everboarding, you will act as a performance partner for our International Account Executives and Account Managers, owning ongoing field ...

Site Reliability Engineer

Hiring Organisation
Capital On Tap
Location
London, UK
Employment Type
Full-time
SLOs; increase application visibilityAlign with the Product team on SLAs and core service objectivesCollaborate with Platform Engineers for automated solutions and pipelinesEnhance user experience with infrastructure and pipeline optimisation Support CI/CD tools such as Azure Devops, Octopus Deploy and Flux to streamline software deliveryLead incident troubleshooting … safeguard customer experienceWe're Looking For ðRequired skills: Experience in managing a public cloud (Azure advantageous)Experience in Azure DevOps, Octopus, Flux or other CI/CD toolsExperience with Linux and Microsoft SystemsExcellent communication skills and ability to collaborate with multiple teams in an agile environmentProficient ...

Software Development Manager, Resilience Engineering

Location
Greater London, England, United Kingdom
managing a team of talented engineers to developing systems that scale to meet global demands, you will play a critical role in enhancing the customer experience. What You’ll Do: As an Engineering Manager, you will play a pivotal role in leading a talented team of engineers, collaborating with … automated systems. Your work will directly impact the resilience and performance of the company’s global infrastructure, ensuring a seamless and high-quality streaming experience for millions of users worldwide. Key Responsibilities: Team Leadership: Manage and mentor a team of software engineers, overseeing their projects, performance, and career growth. ...

Principal Product Marketing Manager - Contact Centre/CCaaS

Location
Greater London, England, United Kingdom
global positioning and messaging architecture for Sprinklr Service, articulating a differentiated "Platform + AI" narrative that resonates with Contact Center and Customer Service leaders; set strategic direction for competition and win strategies; develop core value propositions, messaging pillars, and competitive differentiation; establish scalable GTM frameworks and positioning playbooks … customer service or contact center solutions from launch through field enablement and market awareness. Strong storytelling and executive communication skills; ability to influence CX leaders, Sales VPs, and industry analysts. Analytical and data‐driven mindset; comfortable making strategic decisions based on market data, win/loss analysis, and competitive ...

Manager, Strategy & Technology

Hiring Organisation
Konrad Group
Location
London, UK
Employment Type
Full-time
senior member of the team, you have previously worked with clients and projects of various size and complexity. You will leverage your past experience and Konrad's Strategy and Design Thinking Process to solve complex business problems and help guide our clients through early brainstorming, including leveraging the potential … creation of impactful end-to-end customer experiences. The ideal candidate will bring to the table a demonstrable experience in leading medium and large teams and mentoring junior team members. What You'll Do You will be responsible for engagement processes including, but not limited to, strategy ...

Lead Product Designer, Growth

Location
Greater London, England, United Kingdom
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

AI Transformation Developer

Location
Greater London, England, United Kingdom
services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver for each other and our clients to make … design, development, and deployment of AI-powered applications and intelligent workflows. The ideal candidate will have a strong background in Python development, experience integrating AI and ML models or APIs into production systems, and the ability to build scalable, secure, and high-performance applications. Experience with data processing ...

Account Executive

Hiring Organisation
Braze
Location
London, UK
Employment Type
Full-time
back. If Braze sounds like a place where you can thrive, we can't wait to meet you. SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE At Braze, our Sales team is at the forefront of connecting the world's leading brands with … technology they need to rewrite the rules of customer engagement with AI. If you're passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact. WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE ...