876 to 900 of 1,084 Customer Experience Jobs in London

communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Coordinate internal resources (CSMs, Solution Consultants, Professional Services, etc.) to maximize customer value propositions and win deals. Gain knowledge of customer requirements and drive to value (value of counsel and expertise, value of solutions, value … develop strategies and identify new business opportunities; lead account relationships, persona profiling, and sales cycles. Develop and deliver a comprehensive business plan to address customer's priorities and hurdles; use value justification, benchmarking and return-on-investment data to support decision process. Be proficient with a working knowledge ...

Others Can't? When a video conferencing system fails moments before a board meeting, when a meeting room suddenly goes offline, or when a customer needs an urgent fix to keep their business running, you're the person people turn to. If you enjoy troubleshooting, take pride in finding … valued Ongoing development within a growing managed services environment What You'll Be Doing As a Support Technician, you'll take ownership of customer issues from first contact through to resolution. You'll: Diagnose and resolve AV and video conferencing faults Provide support via phone, email, chat, video calls ...

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Structured Working Capital (Trade & Working Capital … existing platform capabilities. Manage project execution and stakeholder engagement globally across APAC, EMEA, North America, and LATAM time zones. Required qualifications, capabilities, and skills Experience or equivalent expertise delivering products, projects, or technology applications. Strong understanding of delivery and a proven track record of implementing continuous improvement processes. Experience ...

tools, training, and incentives to generate high-quality leads and pipeline. You will lead commercial discussions, negotiate agreements, and oversee a seamless onboarding experience while collaborating closely with partners to maximize pipeline and revenue in a fast-growing and competitive market. What you'll be doing: Build and grow … manage, and sustain a high-quality pipeline through proactive outbound prospecting and partner collaboration. Lead commercial discussions, negotiate agreements, and oversee a seamless onboarding experience for new partners. Enable and support existing partners through training, sales support, and co-selling initiatives to maximize performance. Design and implement incentive programs ...

across the United Kingdom and beyond. About the Role: As we continue to grow, design plays an increasingly important role in how our customers experience the platform. This is a highly impactful Senior Product Designer role sitting at the centre of the product organisation. At Zelt, design is embedded … very closely with Product and Engineering, meaning designers are involved early in conversations around product direction, user experience, workflows, feature ideas, and prioritisation. This is not a role where design operates separately from decision-making. You will work cross-functionally on a daily basis. You will work across ...

Lead Product Designer – UI & Design SystemsLocation: London (Hybrid) | Practice Area: Product & Experience | Type: PermanentDesign with clarity. Create with purpose. Build experiences that scale. The RoleCapco is a global technology and business consultancy focused on the financial services and energy sectors. Our Product & Experience team translates strategy into intuitive … digital products and engaging customer experiences that transform businesses and impact millions of users worldwide. As a Lead Product Designer specialising in UI and Design Systems, you'll create exceptional digital experiences while building scalable design foundations that enable consistency across products, platforms, and teams. You'll embrace ...

clear, data-driven recommendations. The Company They are a consumer-focused digital organisation that operates at scale, using data to drive product innovation and customer experience. Their product teams work in a fast-paced environment, making evidence-based decisions through experimentation, performance analysis, and continuous improvement. Due to increased … translate insights into decisions. Produce clear stakeholder summaries, maintain well-structured analytical code, and contribute to reusable analytical frameworks where appropriate. Your Skills & Experience Strong SQL skills with the ability to write clear, maintainable queries. Strong Python skills for analytical workflows and data investigation. Solid understanding of experimentation methodologies ...

work in partnership with business leaders and stakeholders to translate strategic ambitions into real improvements through enhanced systems, streamlined processes and improved customer experiences. You'll lead cross‐organisational teams through complex change, driving delivery whilst ensuring colleagues successfully adopt and embed new ways of working. … great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential: Experience leading large-scale organisational transformation programmes within a complex and highly regulated operating environment. You have significant experience (5+ years) and a proven ...

Head of Data Product We've partnered with a brilliant FinTech business that's going through a major transformation across Data, Digital, Technology and Customer Experience. They're completely rethinking how customers and colleagues interact with the business and its platforms, all powered by large-scale, complex data. … with clear ownership, lineage, and metadata What You'll Be Doing Own a portfolio of data products within a specific domain, which could be Customer Data for example. Working on exciting innovations like building a Data Marketplace. Define product vision, strategy, roadmaps and success measures. ...

Описание NICE Ltd. develops AI, cloud, and digital software products used by global businesses to deliver customer experiences, fight financial crime, and ensure public safety. Its software manages more than 120 million customer interactions and monitors over 3 billion financial transactions. Задачи Drive infrastructure standardization and operational excellence … templates; Participate in code reviews, share best practices, and improve the quality, security, and maintainability of automation solutions. Требования 5+ Years of Python development experience with structured, testable application code; Strong knowledge of Python packaging, virtual environments, dependency management, and code quality tooling; Experience building CLI tools ...

finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared … Hold a consistent strategy across every route iwocaPay finances through, and extend it to new ones, protecting the book without adding friction to the customer experience. Turn analysis into decisionsSet modelling priorities and own model governance alongside our data scientists, judging performance and feature quality rather than building them ...

disciplined deal progressionPosition LSEG's identity solutions in a value-led way, focusing on business outcomes such as growth, compliance, fraud reduction, and customer experienceLeverage internal expertise and partner ecosystems (including GDC) to strengthen propositions and accelerate deal velocityEngage senior stakeholders and decision-makers, building trusted relationships that translate … impactDevelop compelling commercial proposals and presentations tailored to client needsMaintain strong market awareness to identify trends, triggers, and competitive opportunitiesWho we are looking forProven experience in B2B sales, ideally within FinTech, SaaS, data, or regulated industriesDemonstrated success in hitting and exceeding revenue targets and building pipelineStrong ability to sell ...

execution Strong leader and mentor, able to build and scale high-performing teams Excellent communicator with executive presence, able to represent the company externally Customer- and partner-centric, understanding local market needs Collaborative, able to work across global, matrixed teams Data-driven and results-oriented, focused on growth … across EMEA, driving new business acquisition, partner-sourced revenue, and account expansion. Align regional go-to-market execution with global strategy, working closely with Customer Success, Marketing, and Operations leaders to ensure a seamless customer experience. Represent the company in key customer, partner, and industry engagements while ...

this data and build scalable, high-performance products using cutting-edge technology, such as our award-winning Smartshop app, to deliver an exceptional shopping experience for our customers. As a Data Architect, you will play a crucial role in designing and building advanced data solutions and models, working closely … modern algorithmic techniques at scale, enables you to design and build leading-edge data solutions that deliver valuable insights and enhance the overall customer experience. You’ve got experience in canonical modelling, publication service/microservice based schematic design. Your strong communication and influencing skills, combined with your ...

solvers applying state-of-the-art robotics and software to tackle real-world challenges. Every day, we push the boundaries of innovation to transform customer experiences worldwide. We don’t just build technology—we invent new possibilities. And with the right tools, resources, and support, you’ll have … looking for an experienced technical manager to help support and grow our operations in this region. Your team is responsible for front line customer support; resolving trouble tickets, responding to inquiries, and escalating safety, reliability, and performance issues. Your team will also develop and improve standard operating procedures, performance ...

built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute … delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape ...

positive force in the fourth industrial revolution- delivering innovative solutions while staying firmly rooted in our core values: Clarity & Quality, Accountability, Customer Commitment, Purposeful Innovation, and Capability & Growth. Job Summary We are looking for an Opex Procurement Manager to lead procurement across VIRTUS' operational expenditure categories. The immediate priority … role. You will move between strategy, commercial detail and delivery tracking, in an environment where procurement decisions directly affect service continuity, compliance and customer experience. Duties and Responsibilities Lead the FM, Security and Cleaning re-tender Own the re-tender across the UK, Germany and Italy, ensuring ...

managing a portfolio of mid-sized and Enterprise customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback … product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives. We share a commitment, as a TEAM ...

needs and how our client's platform enables secure, context-aware and authorised access to enterprise data for AI applications. Working closely with Sales, Customer Success and Partner teams, you'll combine deep technical expertise with exceptional communication skills to guide organisations through every stage of the customer … decisions and working with cutting-edge AI technologies, we'd love to hear from you. Key Responsibilities Partner with Account Executives to drive strategic customer opportunities. Deliver compelling technical demonstrations, workshops, solution presentations and Proofs of Concept (PoCs). Act as the trusted technical advisor throughout the sales cycle. ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Maidstone region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

Engineer, IAM Stores Security Job ID: 10516123 | Amazon Development Centre (London) Limited The Identity and Access Management group is responsible for the protection of customer and corporate data. We are connected to all parts of Amazon's business and it’s massive, worldwide service-oriented architecture. We are starting … work on a new mission critical system that will preserve and improve the trusted experience that Amazon provides to its customers. This is a greenfield initiative with plenty of opportunity for innovation in the security space through new data exploration and machine learning techniques. We are seeking a Software ...

Genasys story began in 1997 with a founder who recognised that software was the key to improving insurance efficiency and customer experience. We have grown into a recognised insurtech leader with over 25 years behind us, a strong foothold in South Africa and the UK, and expansion under … core focus of the Sales Director will be to drive successful sales within the identified regions (primarily UK and Europe), build long-lasting customer relationships, and contribute to the company’s market presence and growth. This is a crucial and exciting role as the primary sales lead ...

About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided … values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret ...

expertise to our sales team and customers throughout the pre-sales process. In this role, you will serve as the technical lead for complex customer engagements, driving solution strategy, delivering compelling demonstrations, and ensuring a seamless transition from pre-sales to implementation. If you are a driven, knowledgeable … collaborative professional with a passion for enterprise technology and customer success, we'd love to hear from you. Here's What You'll Do Act as the technical lead for complex customer engagements, applying extensive knowledge of solutions and industry verticals to lead pre-sales meetings, identify technical ...

Trainline’s award-winning apps. The team provides shared capabilities, tooling, frameworks, and engineering practices that help product teams build, evolve, and deliver exceptional customer experiences at scale, moving faster while maintaining high standards of quality, performance, and reliability. As an Engineering Manager at Trainline you will … technologies that will underpin Trainline growth plans We’d love to hear from you if you Are a team leader with proven line management experience delivering complex projects successfully Have a background in Mobile App development, preferably in the Platform or Developer Experience space Love developing people ...