51 to 75 of 75 Customer Experience Jobs in Scotland

Administrator

Hiring Organisation
THE CHANNEL RECRUITER LTD
Location
Livingston, West Lothian, United Kingdom
Employment Type
Full-Time
Salary
£25,000 per annum
years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for an organised, customer-focused HP Frameworks Administrator to join the team in Livingston. Working as part of the team, you’ll be responsible for managing the administration … around HP products and framework requirements, ensuring orders, requests and customer information are processed accurately and efficiently. You’ll act as an important point of contact for customers and internal stakeholders, taking ownership of queries and ensuring actions are followed through to completion. At XMA, technology is only part ...

HP Framework Administrator

Hiring Organisation
The Channel Recruiter
Location
Livingston, West Lothian, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for an organised, customer-focused HP Frameworks Administrator to join the team in Livingston. Working as part of the team, you’ll be responsible for managing the administration … around HP products and framework requirements, ensuring orders, requests and customer information are processed accurately and efficiently. You’ll act as an important point of contact for customers and internal stakeholders, taking ownership of queries and ensuring actions are followed through to completion. At XMA, technology is only part ...

Customer Service Advisor Part-time

Hiring Organisation
Muller UK & Ireland
Location
Glasgow, Lanarkshire, United Kingdom
Employment Type
Part-Time
Salary
Competitive salary
Join Müller UK & Ireland as a Part-Time Customer Service Advisor Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Part-Time) to join our dedicated … biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country. Hours: 27.5 per week Shift Pattern: 5 days over 7 What you'll do: Accurately capture customer orders using AS400/SAP systems. Maintain ...

Global Cloud SRE Delivery Lead

Hiring Organisation
Jobleads-UK
Location
Glasgow, Scotland, United Kingdom
Product Delivery Manager for Public Cloud SRE in Glasgow. You will lead multi-cloud platform transformation to improve reliability, change safety, efficiency, and customer experience, leveraging AI-enabled delivery insights to accelerate planning and reduce friction. You will drive governance across organizations, manage investments in reliability, and ensure ...

Director - Enterprise Design, Banking

Hiring Organisation
Deloitte
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 120 K
clients Advise C-suite stakeholders on target operating models, business architecture, cost transformation, and operational resilienceDesign and deliver large-scale change across onboarding, operations, customer servicing, distribution, lending, onboarding/KYC, and back-office processingEnsure delivery of measurable outcomes including cost efficiency, risk reduction, and improved customer experienceOversee … model reflecting quality, integrity, and professionalism in every interactionConnect to your skills and professional experienceStrong understanding of banking operating models and regulatory landscape with experience working with UK and/or global retail and commercial banksProven ability to lead large-scale transformation programmes with tangible resultsExpertise in business design ...

Manager, Solutions Architecture - UK&I

Hiring Organisation
GitLab
Location
Moffat, Dumfries & Galloway, UK
Employment Type
Full-time
guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale … help translate customer requirements into clear business outcomes.You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions ...

Enterprise Architect

Hiring Organisation
Jobleads-UK
Location
Glasgow, Scotland, United Kingdom
strong reputation, and investment in technology and people. The organisation is modernising its technology services to support product‐led initiatives, operational efficiency, and enhanced customer experience. The Service Desk is a critical first point of contact for IT services, supporting employees and ensuring seamless operations across the business. This … platforms Work closely with the CCTO, engineering leads, infrastructure teams and product leaders Evaluate emerging technologies and identify opportunities to improve efficiency, capability and customer outcomes About You What We're Looking for Proven experience as an Enterprise Architect, Lead Architect or Principal Architect within a complex organisation ...

Lead Product Designer

Hiring Organisation
FanDuel
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
your name on itAs a Lead Product Designer at FanDuel, you are a trusted design leader responsible for raising design quality and driving meaningful customer impact across multiple teams or product areas. You combine exceptional craft, strategic thinking, systems design, customer insight, and cross-functional leadership to solve … complex customer and business problems. While remaining hands-on, your impact extends to elevating the work of others - you improve ways of working, influence product direction, strengthen design systems and practices, and help teams consistently deliver exceptional customer experiences. You are expected to operate with a high degree ...

OpenShift Senior Engineer (Kubernetes/OpenShift)

Hiring Organisation
Lloyds Banking Group
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
Banking Group. You’ll lead high-impact engineering initiatives across squads and stakeholders, with accountability for outcomes critical to resilience, security, regulatory compliance and customer experience.You’ll set the technical direction and engineering standards for OpenShift at scale, balancing enterprise controls with modern cloud-native practices.You’ll also enable … million customers. We’re growing, and we’d love you to be part of the journey.What we’re looking for Extensive experience designing, building and operating OpenShift or Kubernetes platforms at scale in private or hybrid cloud environments.Deep knowledge of platform internals, lifecycle management, networking, storage, security controls ...

Product Delivery Manager - Public Cloud SRE

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
global SRE and operational excellence organization, you lead the transformation of multi-cloud service platforms to improve reliability, change safety, operational efficiency, and customer experience. Leverage AI-enabled delivery and operations insights to increase throughput and predictability-accelerating planning, reducing delivery friction, improving decision quality, and shortening time from … outcomes. Job Responsibilities Own delivery of the global SRE/Ops transformation roadmap for multi-cloud platforms, converting investment into measurable reliability, efficiency, and customer outcomes. Run cross-organization execution governance (cadences, performance reviews, escalation paths) to drive decisions, remove blockers, and ensure follow-through. Manage the reliability investment ...

Data Scientist (AI / ML) - Near Edinburgh Hybrid - 42K, Bonus

Hiring Organisation
Lorien
Location
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom
Employment Type
Permanent
Salary
£35000 - £42000/annum Bonus, Hybrid, Progression
research, technology, and academic partners to transfer knowledge and innovative approaches into the business. Identify opportunities to leverage data science techniques to improve products, customer experiences, and internal business processes. Contribute to the continuous improvement of development standards, methodologies, and infrastructure. Stay current with emerging trends and developments across … equivalent commercial track record, in a quantitative discipline such as Computer Science, Engineering, Mathematics, Physics, Data Science, or a related field. Demonstrable experience translating research and technical concepts into practical, real-world applications. Excellent programming skills and a solid understanding of algorithms, computational methods, and software development principles. Experience ...

Technical Account Manager - Splunk Platform

Hiring Organisation
CISCO Systems
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 60 K
help them achieve their strategic business objectives. You will serve as a trusted expert advisor, providing technical guidance and bridging the gap between customer needs and our product teams to drive continuous software improvements. By cultivating deep relationships and resolving complex challenges, you will ensure customer health … meetings and documentation, to demonstrate valuable, measurable outcomes to our customers.Design and prioritize solutions that address scalability, performance, integration, and technical debt to optimize customer workloads.Build outcome-focused assessments to drive cost reduction, mitigate risks, and improve overall operational efficiency.Assist customers with capacity and upgrade planning to ensure complete ...

Technical Account Manager - Splunk Platform

Hiring Organisation
CISCO Systems
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 60 K
help them achieve their strategic business objectives. You will serve as a trusted expert advisor, providing technical guidance and bridging the gap between customer needs and our product teams to drive continuous software improvements. By cultivating deep relationships and resolving complex challenges, you will ensure customer health … meetings and documentation, to demonstrate valuable, measurable outcomes to our customers.Design and prioritize solutions that address scalability, performance, integration, and technical debt to optimize customer workloads.Build outcome-focused assessments to drive cost reduction, mitigate risks, and improve overall operational efficiency.Assist customers with capacity and upgrade planning to ensure complete ...

Senior Sales Executive - UKI

Hiring Organisation
17918
Location
Edinburgh, Midlothian, United Kingdom
businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team … travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. We are looking for an ambitious and motivated Senior Sales Executive role ...

Senior Manager – Energy Retail Transformation & CX

Hiring Organisation
Jobleads-UK
Location
Glasgow, Scotland, United Kingdom
energy retail transformation programmes, guiding clients from strategy to execution and shaping scalable solutions with AI and agentic capabilities. You will own delivery across CX strategy, customer journey mapping, CRM/billing transformations, and operating model changes, while growing the Energy & Utilities practice and developing client proposals. #J ...

Senior Appian Development Consultant

Hiring Organisation
Jobleads-UK
Location
City of Edinburgh, Scotland, United Kingdom
continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. You’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise … continuous learning; embracing new Appian capabilities and identifying opportunities to improve delivery through automation, reusable components and emerging AI capabilities. Must Have Qualifications Proven experience delivering enterprise‐scale Appian solutions within complex clients. Strong experience developing Appian applications using Records, Record Types, Relationships, SAIL Interfaces, Process Models, Sites ...

Software Development Engineer (Frontend)

Hiring Organisation
Adobe Systems
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
growth mindset, and a dedication to continuous learningAbout AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager … process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think ...

Retail Advisor, 16hrs, Falkirk

Hiring Organisation
Virgin Media O2
Location
Falkirk, United Kingdom
Employment Type
Full Time
finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

Retail Advisor, 38hrs, Dundee

Hiring Organisation
Virgin Media O2
Location
Dundee City, United Kingdom
Employment Type
Full Time
finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

Product Delivery Manager - Public Cloud SRE

Hiring Organisation
Jobleads-UK
Location
Glasgow, Scotland, United Kingdom
global SRE and operational excellence organization, you lead the transformation of multi-cloud service platforms to improve reliability, change safety, operational efficiency, and customer experience. Leverage AI-enabled delivery and operations insights to increase throughput and predictability—accelerating planning, reducing delivery friction, improving decision quality, and shortening time from … outcomes. Job Responsibilities Own delivery of the global SRE/Ops transformation roadmap for multi-cloud platforms, converting investment into measurable reliability, efficiency, and customer outcomes. Run cross-organization execution governance (cadences, performance reviews, escalation paths) to drive decisions, remove blockers, and ensure follow-through. Manage the reliability investment ...

Senior Field Delivery Engineer

Hiring Organisation
SCC
Location
Livingston, West Lothian, United Kingdom
Salary
£ 70 K
hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals.Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers.Cover site roles where required due to planned ...

Senior IT Field Delivery Engineer

Hiring Organisation
SCC
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 70 K
hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals.Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers.Cover site roles where required due to planned ...

Lead Software Developer

Hiring Organisation
Computershare
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
Issuer Services Investor Engagement business.This position sits within a newly established Edinburgh-based team. The team will create the next generation of customer experiences on a unified platform that brings together multiple businesses and product capabilities to create a market leading digital experience that delivers new and compelling … Computershare Engineering Group and apply them pragmatically to the project.Other key skills required for the role include:Hands-on full stack engineer with experience in React, C#, ASP.NET Core, Entity Framework and SQL.Bringing experience of leading the engineering of web applications, with an understanding of mobile development considered ...

Lead Software Developer

Hiring Organisation
Jobleads-UK
Location
City of Edinburgh, Scotland, United Kingdom
Issuer Services Investor Engagement business. This position sits within a newly established Edinburgh-based team. The team will create the next generation of customer experiences on a unified platform that brings together multiple businesses and product capabilities to create a market leading digital experience that delivers … Computershare Engineering Group and apply them pragmatically to the project. Other key skills required for the role include: Hands-on full stack engineer with experience in React, C#, ASP.NET Core, Entity Framework and SQL. Bringing experience of leading the engineering of web applications, with an understanding of mobile ...

Sales Executive - Public Sector

Hiring Organisation
Softcat
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 60 K
come with big earnings potential (60k average OTE by year 3) and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed.Success. The Softcat Way.Softcat is a billion … Executive, you will be responsible for:Researching potential customers to shape and build new businessGrowing new business through effective communication methods including cold calling, customer meetings and email marketingWorking towards your quarterly KPI's and GP (gross profit) targets through developing market understanding, building relationships and networkingProviding effective account ...