1,001 to 1,025 of 2,136 Customer Experience Jobs in the UK

part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US, we've established ourselves … designers, technologists, and business experts—to create customer-focused products and services. Align design and business goals by working closely with leadership across CX, Product leadership, and Marketing. Lead and support discovery, design, and delivery research through workshops, design sprints, and ideation sessions. Advocate for customer-centric design ...

LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make … mission now is to design, build and continuously advance a AI-enabled, cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company’s main offering, the LotusFlare Digital Network ...

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers … designers, technologists, and business experts to create customer-focused products and services. Align design and business goals by working closely with leadership across CX, Product leadership, and Marketing. Lead and support discovery, design, and delivery research through workshops, design sprints, and ideation sessions. Advocate for customer-centric design ...

delivery of consulting initiatives. Youll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing … role in a consulting environment is a must-have). Healthcare or Public sector experience . Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development ...

business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive-level commercial propositions and business cases that inform investment … commercial roadmap. Influence programme investment decisions through commercial insight and market intelligence. Represent Track 5 at executive and strategic governance forums where required. Knowledge, Experience and Qualifications Commercial Experience developing executive-level business cases and influencing strategic investment decisions. Demonstrated ability to shape commercial strategy for emerging technologies. ...

customers succeed with AI‐powered search and discovery. As an Agentic Outcome Engineer specializing in Adobe Brand Visibility (ABV), you'll combine technical expertise, customer success skills, and AI development to drive brand consistency, site visibility, and customer sentiment. You'll build tools, automations, and repeatable processes that … refine intelligent agents that support the ABV lifecycle (e.g., content evaluators, metadata generators, QA agents).Integrate ABV‐powered agents with AEM, AEP, and customer systems via APIs and data pipelines. Implement safety and quality guardrails, fallback logic, and human‐in‐the‐loop workflows. Technical Implementation & DeliveryLead technical integration ...

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery, incident … ownership, and continuous improvement while working across One Microsoft to deliver value and quality in customer engagements. #J-18808-Ljbffr ...

delivery of Workday Application Managed Services (AMS) for a portfolio of clients. Acting as a trusted advisor, the role combines Workday Financials expertise, customer relationship management, operational leadership, and people management to ensure exceptional service delivery and customer success. The Manager partners with Service Delivery Managers, Client Partners … Engagement Managers, and consulting teams to deliver ongoing support, enhancements, optimisation initiatives, and strategic guidance while driving operational excellence and team development. Service Delivery & Customer Management Lead the successful delivery of Workday Financials AMS services across multiple clients. Act as an escalation point for complex functional issues, critical incidents ...

delivery of Workday Application Managed Services (AMS) for a portfolio of clients. Acting as a trusted advisor, the role combines Workday functional expertise, customer relationship management, operational leadership, and people management to ensure exceptional service delivery and customer success. The Manager partners with Service Delivery Managers, Client Partners … consulting teams to deliver ongoing support, enhancements, optimisation initiatives, and strategic guidance while driving operational excellence and team development. Key Responsibilities: Service Delivery & Customer Management: Lead the successful delivery of Workday HCM AMS services across multiple clients. Act as an escalation point for complex functional issues, critical incidents ...

effective storytelling. This role will lead the Content Design for key initiatives within Expedia Group's Loyalty portfolio. As a member of the Experience Design team, you will collaborate globally across Product Design, Content Design, and Research to create cohesive, traveler-centered experiences. The Content Designer will demonstrate strong … your CV. Are you passionate about finding the right content solutions to meet users’ needs using research, data, and empathy? Do you have extensive experience bringing clarity, consistency, and usability to the overall product experience? Are you dedicated to designing experiences that are helpful and human ...

help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation … customers and partners, translating complex ML concepts for stakeholders. Who we’re looking for: You understand the full machine learning lifecycle and have experience operationalising models built with frameworks like Scikit-learn, TensorFlow, or PyTorch. You possess strong Python skills and solid experience in software engineering best practices. ...

What You’ll Do Avalara is accelerating delivery of AI-enabled capabilities across our compliance platform to improve customer experience, increase engineering velocity, and scale global operations efficiently. As a Technical Lead, you will join a globally distributed team to architect distributed systems and embed applied AI into … embedding AI-assisted coding, testing, documentation, and architectural exploration into daily workflows. Deliver AI-enabled product features that enhance automation, data processing, and customer-facing intelligence. Improve deployment frequency, automated test coverage, and code quality through CI/CD and engineering best practices. Reduce production incidents and improve system ...

Drive digital, web, demand and pipeline analytics. Build and refine predictive and diagnostic models to support forecasting, targeting, and optimization strategies. Partner with, Sales, Customer Success and Product teams to implement data-informed actions and measure impact. Ensure data integrity, relevance, and timeliness by collaborating with data engineering … Book of Business. Cross-Functional Collaboration: Act as a strategic partner to Marketing, Sales, Product, Finance and IT teams to align initiatives and streamline customer experiences Knowledge and Experience - Legacy Section 5+ Years of professional experience 3+ Years of experience of Marketing Ops/RevOps ...

cloud adoption, AI innovation, technology simplification and reduced technical debt. High-performing SAP Platform services that consistently meet agreed availability, recoverability, security, compliance and customer experience objectives. Optimised technology investments and supplier partnerships, delivering measurable business value through effective financial management, license governance, commercial oversight and strategic vendor … effective succession planning. Trusted technology leadership and governance, providing strategic direction, informed decision-making and effective management of technology, operational and cyber risks. Demonstrated experience identifying, shaping and adopting AI, automation and emerging SAP technologies to deliver measurable business value and operational improvements. What you will need ...

Owner role: strategy, governance and continuous improvement, not operational management. You'll define and govern the end-to-end Order-to-Cash process, from customer onboarding and credit management through to billing, collections and cash application, and support the implementation of NetSuite across the Group. About the business … cash conversion Support ERP implementation and future automation initiatives Establish KPIs including DSO, Collection Effectiveness Index and billing accuracy Identify opportunities to improve customer experience and reduce manual processing Partner with Commercial, Finance, Treasury and Shared Services leadership Drive global process standardisation across newly acquired businesses Lead global ...

Product Owner – Technology & Customer Experience Edinburgh | Hybrid | Competitive salary + benefits Denholm Associates are working exclusively with an exciting, technology-led business that is playing an important role in the transition towards a more sustainable and flexible future. Following a period of significant growth and investment, our client … into clear product outcomes and helping delivery teams turn those priorities into reality. You'll be involved across the full product lifecycle, from understanding customer and business needs through to prioritisation, delivery, implementation and continuous improvement. You'll be responsible for: Owning product roadmaps, backlogs and delivery priorities. Working ...

world'? Are you analytically creative and motivated by new challenges? Do you have a passion for working with data to drive insight and improve customer understanding? When you join us you will be providing world-class customer insights for our clients. Utilising the Nectar data to understand … personalise the customer experience and drive business impact, this role is a fantastic opportunity to apply and develop your analytical capabilities. The role is based in our London office on average 1 day a week, with home working expected the remainder of the time. Occasional travel ...

Описание: Sky is a leading media and entertainment brand serving 24 million customers across 6 countries. Its Customer Experience Centre of Excellence creates better digital experiences for customers across the UK and Ireland. Задачи: Deliver intuitive, evidence-based experiences across web and native platforms; Provide design vision … technical requirements; Run workshops and create user journey maps; Champion AI tools to drive efficiency and creativity; Support delivery with a focus on accessibility, CX KPIs and scalable design systems. Требования: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications ...

love to hear from you. What You'll Do Identify Emerging Abuse Proactively identify new fraud patterns, abuse trends, and vulnerabilities across our products, customer journeys, and operational processes. Investigate anomalies, understand attacker behaviours, and translate observations into actionable mitigation strategies. Continuously scan for evolving risks, whether driven … loopholes, technological change, or new product launches. Build the Strategy Define the roadmap for emerging fraud prevention across the business. Prioritise risks based on customer impact, financial exposure, operational complexity, and strategic importance. Develop business cases that influence investment in tooling, automation, machine learning, and product improvements. Turn Insights ...

Probation Are you an organised, proactive individual who thrives in a fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become … member of their busy operations team. This is an excellent opportunity for someone with experience in service coordination, engineer scheduling or planning who enjoys keeping things running smoothly and ensuring customers receive a first-class service. The Role As a Service Desk Controller, you'll be at the heart ...

SailPoint is theleader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally … proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. ...

enable every marketer at Preply to operate at their full potential. What you need to succeed: At least five years of hands‐on technical experience in Performance Marketing channel management for a highly‐trafficked consumer website OR experience as a product manager in marketing technology. You have experience … etc. You're a systems thinker who thrives on making complex ecosystems automated, measurable, and scalable. Exceptional analytical and problem solving abilities. You have experience leading cross‐functional teams to deliver products to global markets. You're a natural leader. You know how to influence people to get things ...

businesses work and how people feel at work. At Perk, were driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings … from the travel and SaaS industries, representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work, wed love you on the team. Visit to learn more. About The Role The Implementation Team is responsible for the onboarding ...