526 to 550 of 810 Customer Experience Jobs in the UK

around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation … teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. ...

Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst/2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer ...

clients. We’re now looking for a Client Advisor to join our Client Services team. This is a great opportunity for someone with customer service experience who enjoys problem-solving, learning new systems, and helping customers. You’ll join a supportive team environment where full training is provided. … Whether you’re early in your career or looking for your next step in customer service, this role offers the chance to build specialist knowledge within the property and legal technology sector. What you’ll do As part of our Client Services team, you’ll support customers and suppliers ...

Sky. Role/Team overview Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … manage customers across all life cycles for both experience profitability. We have built and successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists ...

Start is looking for an Executive Director – Modernisation & Customer Delivery in Dorchester to lead digital and data strategies. You will drive transformation and ensure services are user-focused, working closely with the Senior Leadership Team. Your role involves shaping services, overseeing budgets, and advancing council strategies to enhance community ...

solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. … successful execution of client engagements Contribute to go-to-market strategy, thought leadership, and practice growth 12-18+ years of consulting or industry experience with a strong track record in business development, account growth, and revenue generation. Strong background in management or technology consulting within the Consumer Goods ...

Beach! Since 2003, we've been rewriting the rules of how people discover, book, and experience their perfect getaway. What started as connecting people to short-haul beach holidays has evolved into something much bigger - premium beach destinations, long-haul adventures, and vibrant city breaks – and that’s just … zero failed bookings . This is a role for engineers who enjoy solving large-scale, data-intensive, and distributed systems challenges that directly influence customer experience and business performance. What you’ll be doing day to day As a Senior Software Engineer in Flights Booking, you will build ...

agent-led flow - one that collects precise, validated data through a natural conversation - can deliver better data quality, a better quote, and a better customer experience than any form ever could. Malcolm is that infrastructure. We sit between the AI agent and the insurer’s quoting API, handling ...

About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions … incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint ...

stakeholders. The ideal candidate should have a proven track record in service delivery, maintain an understanding of IT processes, and drive continuous improvement in customer experience. Opportunities for training and development are available, and a focus on wellbeing is prioritized within the organization. #J-18808-Ljbffr ...

Nottingham team. In this role, you'll be part of the Win with Data team, responsible for designing and developing impactful software that enhances customer experiences in financial services. You'll work with technologies like Java and Python, drive engineering best practices, and lead complex projects. The position offers ...

multiple workstreams, ensuring clear priorities, dependencies, and milestones are managed effectively Support budget tracking and administrative processes ARE YOU OUR PERFECT PARTNER? Youll have experience supporting projects, programmes, or events in a fast-paced environment, preferably within technology retail Youll have the ability to manage multiple priorities and workstreams … simultaneously Youre comfortable working with data, trackers, and reporting tools Youll have demonstratable experience in retail, training, or brand activation environments Youll have exposure to digital platforms or engagement tools Youll have experience working with agencies or client stakeholders WHAT YOU CAN EXPECT FROM US Competitive Salary ...

leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising … responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative ...

leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising … responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative ...

Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework , enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling … webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform , including ...

origination. Lead large, complex transformation programs or multiple concurrent engagements in disciplines such as Op Model Transformation, Change Management, Programme Management, Business Analysis, and Customer Experience, with cross‐functional teams of 10+ people Manage client investments and a portfolio of projects to meet or exceed margin forecasts Grow … providing strong people leadership and mentorship, ensuring the development of high‐performing teams. IDEALLY, WE'D LIKE: Proven executive/Partner level leadership experience in a management consultancy, Big 4 firm, or professional services organization, with deep industry expertise in Telco. Experience leading and growing multi‐million‐dollar ...

regular updates to users throughout the resolution process Troubleshoot and resolve common technical issues remotely, aiming for first-contact resolution Deliver an excellent customer experience with a friendly, solution-focused approach Contribute to the creation and maintenance of knowledge base articles and self-service resources Identify recurring issues … suggest process improvements to reduce ticket volumes What are we looking for? Experience in a 1 line IT role, within a Service Desk/ticketing environment is essential. knowledge of computer programs and hardware Excellent interpersonal, oral, and written communication skills Can do attitude and willingness to collaborate, team ...

Senior Consultant, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: 1689927 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse … working world. The opportunity This is your chance to join a team that’s transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user‐centric services ...

could really do with your help. MOO’s Post‐purchase domain spans the physical and digital worlds: order orchestration, manufacturing, fulfilment, shipping and customer support tooling. As we scale, we’re consolidating tooling for CS and Ops, improving data visibility across the order journey, integrating new carriers, and increasing … throughput in manufacturing while protecting customer experience and margin. You’ll partner closely with Nexus and Forge teams to deliver a coherent, scalable architecture and unblock cross‐team delivery. We are looking for someone who is able to work 2-3 days a week out of our Camden ...

Cohesity Inc. is seeking a Senior Technical Account Manager to enhance customer experience and drive adoption of innovative data management solutions. This role requires excellent customer relationship skills, operational expertise, and the ability to implement effective strategies to reduce churn. Fluency in French or Spanish is attractive ...

standard operating processes for logistics, inventory, and export compliance. Reporting, build and produce regular reporting packs for logistics and inventory. Highlighting performance, volumes, and customer experience. Strengthen and expand the preferred courier network to improve service levels, reliability, and geographic coverage. Educate our sales teams on the logistics … inventory offerings that we can provide to maximise opportunities and enhance our customer’s experience. Design and implement data integration layers between logistics and third party warehouses to help improve data accuracy, automation, and end to end visibility across the supply chain. Logistics Ensure all domestic and export activity ...

leading multinational IT managed service company is seeking a Customer Experience Director to manage the Service Desk function. This role involves overseeing operations, driving excellence, and optimizing service delivery while fostering a positive team culture. The ideal candidate will possess a strong IT background, proven leadership experience ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

experienced and driven IT Director to lead a major business transformation programme. We’re investing significantly in our technology to support growth, enhance customer experience, and equip our teams with the tools they need to succeed. This role will play a critical part in shaping and delivering that … development teams and external partners Improve system performance, reliability, and usability Build and enhance reporting and data capabilities What We’re Looking For Proven experience in a senior IT leadership role Strong track record of delivering technology projects (not just strategy) Experience with CRM systems and platform migrations ...

global leader in customer experience is seeking a Senior Manager for SAP SuccessFactors EC and Platform. This role involves leading a global team overseeing compliance and administration of the SAP SuccessFactors Core HR solution across over 40 countries. The ideal candidate will have extensive experience in system ...