501 to 525 of 1,607 Customer Experience Jobs in the UK

Technical Account Manager, Weekend Coverage, EMEA

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As Harvey continues to scale its customer offerings for strategic customers, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high … rapid, expert handling of complex, time-critical, and sensitive issues. The Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal ...

Senior Director AI, Data and Analytics

Hiring Organisation
17918
Location
London, United Kingdom
models and automation products./li li Identify and partner with the commercial leadership to deliver high-value AI-driven opportunities that enhance efficiency, customer experience, and growth./li li Establish best practices for MLOps, experimentation, model monitoring, and continuous optimisation./li/ul h3 Data … list of all duties.)/li/ul h3 Basic Requirements/h3 ul li Degree or equivalent experience. Typically 13+ years of professional experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation skills (or equivalent experience)./li li 13+ years’ experience ...

Contact Centre Reporting manager

Hiring Organisation
Utilita Energy
Location
SO53 3QB, Chandler's Ford, Hampshire, United Kingdom
Employment Type
Permanent
Salary
£44639/annum
information into insight? Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data? If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love … automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value ...

Principal, Management Consulting

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem‐solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a Principal, you will actively participate in the growth ...

Lead Product Analyst - Business Onboarding

Hiring Organisation
Wise
Location
Greater London, United Kingdom
Employment Type
Full Time
Salary
75000 to 115000 GBP Annually
access to their account, and complete the checks needed to use Wise safely. You’ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … collaborate across various teams, including Business Pricing, Account Experience, and Verification, to ensure a seamless and integrated experience for our business customers. For more information on our Analytics Career Map and levelling structure, click here. What you will be doing: Own the KPI tree and core metrics ...

Business Development Manager

Hiring Organisation
Distinct Consultancy
Location
Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
This is a fantastic opportunity for a commercially driven sales professional who has a hunter mentality and thrives on winning new business, building strong customer relationships and delivering sustainable growth in a fast-paced, competitive market. Region - South East of York, Selby, Hull Business Development Manager responsibilities: Demonstrate … positive, customer-focused, and professional approach. Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture. Share ideas and develop new ways of working to improve company performance and employee engagement. Demonstrate professionalism and deliver an awesome customer experience to both internal and external ...

Senior Full Stack Engineer CGEMJP00346929

Hiring Organisation
Jobleads-UK
Location
Bury, England, United Kingdom
team through day‐to‐day delivery. This is not a traditional senior developer role. We are looking for engineers who think beyond tickets, understand customer outcomes and help create high‐performing engineering teams. Key Responsibilities Deliver Customer Outcomes Design, build and deploy scalable, secure and cloud‐native applications … across Marketplace and Conversion domains. Work closely with Product Managers, Business Analysts, Data Analysts and QA to understand customer problems and translate them into technical solutions. Deliver customer‐facing capabilities that improve conversion, customer experience and commercial outcomes. Take ownership of features from discovery through production. ...

Product Manager

Hiring Organisation
Halian Technology Limited
Location
Bracknell, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

Remote Senior Customer Marketing Manager

Hiring Organisation
grabjobs
Location
London, UK
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
Twilio
Location
Inverness, Highland, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
Twilio
Location
Peterborough, Cambridgeshire, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
Twilio
Location
Preston, Lancashire, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
Twilio
Location
Sunderland, Tyne and Wear, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
17918
Location
Woking, Surrey, United Kingdom
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
17918
Location
Glasgow, Lanarkshire, United Kingdom
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
17918
Location
Bristol, Gloucestershire, United Kingdom
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
17918
Location
Chelmsford, Essex, United Kingdom
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
17918
Location
Derby, Derbyshire, United Kingdom
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Remote Senior Customer Marketing Manager

Hiring Organisation
17918
Location
Sheffield, West Yorkshire, United Kingdom
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy ...

Senior Account Executive, Enterprise Sales

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
influencers. Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer. Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense. Based on regional needs, craft … customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross‐sell opportunities. Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding. Travel ...

Senior Field Marketing Manager

Hiring Organisation
Randstad Digital
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£37 - £41 per hour
regional marketing strategies aligned with business objectives across the EMEA region. Own integrated marketing plans, campaigns, and event programmes to drive pipeline growth and customer engagement. Manage regional marketing budgets and optimise investment based on campaign performance and ROI. Lead the planning and delivery of executive events, customer … campaign success metrics. Partner closely with Sales, Product Marketing, and other cross-functional stakeholders to support go-to-market initiatives. Ensure a consistent customer experience and messaging across all regional marketing activities. Provide leadership and guidance to marketing and event team members where required. Potential line management ...

Customer Service Desk Shift lead

Hiring Organisation
Robert Walters
Location
West Drayton, Middlesex, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £47,000 per annum
leading organisation on a 6-month fixed-term contract based near Heathrow . This is an excellent opportunity for someone with a strong customer service background and previous supervisory or team leadership experience to lead a small team of up to seven people within a fast-paced Service … Management environment. You'll be responsible for ensuring exceptional customer service, supporting and developing your team, and overseeing the smooth running of each shift. This is an on site role working a 4 days on, 4 days off shift pattern, covering both days and nights . What will ...

Marine Business Development Manager - Scotland & Ireland

Hiring Organisation
Matchtech
Location
Glasgow, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 Annual
implement sales strategies to achieve and exceed territory targets. Build, maintain, and strengthen relationships with key customers, distributors, and industry stakeholders. Conduct regular customer visits throughout Scotland, Northern Ireland, and the Republic of Ireland. Analyse sales performance, market trends, and competitor activity to inform business strategy and decision-making. … Prepare and present regular sales reports and forecasts to senior management. Work closely with marketing, product, and customer service teams to enhance customer experience and support business growth. Represent our client at industry events, trade shows, exhibitions, and networking opportunities. Maintain accurate records and sales activity through ...

Director of Product & Strategy, CXM Flex London - United Kingdom - Full Time

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
future‐focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Quadient Digital powers mission‐critical customer communications for some of the world’s largest enterprises. Our Inspire suite of products helps organizations design, orchestrate, and deliver personalized, compliant communications across digital … physical channels. Trusted by global banks, insurers, healthcare providers, and public institutions, Quadient enables companies to transform complex regulatory communications into meaningful customer experiences. Our on‐premise Inspire deployment (CXM Flex) continues to serve a strategic base of enterprise customers with demanding security, sovereignty, and operational requirements. Job Description ...

Director of Product & Strategy, CXM Flex

Hiring Organisation
Quadient
Location
Greater London, United Kingdom
Employment Type
Full Time
future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Quadient Digital powers mission‐critical customer communications for some of the world’s largest enterprises. Our Inspire suite of products helps organizations design, orchestrate, and deliver personalized, compliant communications across digital … physical channels. Trusted by global banks, insurers, healthcare providers, and public institutions, Quadient enables companies to transform complex regulatory communications into meaningful customer experiences. Our on‐premise Inspire deployment (CXM Flex) continues to serve a strategic base of enterprise customers with demanding security, sovereignty, and operational requirements. Job Description ...