976 to 1,000 of 1,151 Customer Experience Jobs in the UK

BDR Enablement Manager

Hiring Organisation
Braze
Location
Greater London, United Kingdom
Employment Type
Full Time
specific onboarding programs to provide delivery support when business needs require it. WHO WE’RE LOOKING FOR Required Qualifications 3–5+ years of experience in Sales Enablement, Revenue Enablement, or a related GTM function, with specific exposure to BDR or SDR teams. Demonstrated ability to design and deliver enablement … including prospecting, pipeline generation, and BDR-to-AE progression. Excellent facilitation and communication skills, with the ability to engage and motivate early-career sellers. Experience working cross-functionally with Sales leadership, People teams, and PMM in a fast-paced, high-growth environment. Comfortable working with data to assess program ...

Customer Service Technical Representative

Hiring Organisation
Diligenta
Location
Stoke Gifford, Bristol, Avon, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

Senior DevOps Engineer

Hiring Organisation
Halian Technology Limited
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

Head of AI - Operations

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters … prioritising, and execution-focused* **Key interfaces:**Finance leadership (primary)AI CoE (standards, platform, support)Data and Engineering teams (delivery support)**Who you are*** Proven experience delivering AI and automation solutions within a business function, ideally Finance* Strong understanding of Finance processes, including reconciliation, AP/AR, reporting, and controls ...

Engineering Lead

Hiring Organisation
Procode
Location
HD8 9UG, Skelmanthorpe, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£75000/annum
About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … environment where engineers can thrive. You'll bring a strong understanding of software development, project delivery, quality assurance and stakeholder management, along with experience of setting direction, improving standards and driving continuous improvement. You'll also have experience, or a detailed understanding of how AI can be embedded ...

Senior Agent Product Manager - German Speaking

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

Senior Software Engineer - C# & Delphi

Hiring Organisation
Luxion Group Limited
Location
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
unable to offer sponsorship for this role Are you an experienced software engineer who enjoys balancing innovation withmaintainingbusiness-critical systems? Do you have experience across bothC# & Delphi? If so, then this could be the role for you. About us We are a leading UK technology company delivering transformative, data … driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions of households and major industry partners, our innovative platforms and energy data ...

Senior Cloud Billing Analyst

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, South East, United Kingdom
Employment Type
Work From Home
Billing team The Cloud Billing team is expanding in response to the growing shift towards consumption-based models for cloud software and services, where customer billing is generated monthly based on their usage. As part of the wider Finance function, the team plays a critical role in producing accurate … external auditors and providing relevant analysis and documentation. Identify, implement, and deliver continuous improvements across new and existing Cloud Billing processes, enhancing accuracy, efficiency,customer experienceandultimately our KPIs. Partner with stakeholders across Softcat to support the design,implementation, and delivery of new initiatives and process changes with billing implications. ...

Technology Alignment Manager

Hiring Organisation
Client Server
Location
Birmingham, UK
Employment Type
Full-time
Description Technology Alignment Manager Remote to £55kDo you enjoy solving complex customer challenges, reducing technical debt and shaping the way an organisation delivers IT services This is an opportunity to build a technology standards function from the ground up and have a genuine impact on the business, a scaling … achieve more than they could alone.Around 60% of client environments currently operate on non-standard technology stacks, creating unnecessary support overhead and inconsistent customer experiences. As a Technology Alignment Manager you'll take ownership of defining the future state, establishing a single, scalable technology standard that will underpin existing ...

Global Head of Specialist Solutions Architecture, Revenue

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
revenue management solutions. Our team develops shared visions, establishes joint accountability, and prioritizes long‐term success for our customers. We recognize that every customer's success increases the GDP of the internet and accelerates Stripe's growth. What You'll Do As the Global Head of Specialist Solutions Architecture … organizations in SaaS or consumption‐based businesses. Deep understanding of subscription models, billing systems, and revenue recognition principles. Strong understanding of developing human‐centric CX experiences, enterprise systems, and architecture, particularly in the context of revenue management. Passionate about coaching and developing others to their highest potential, with strong people ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
London, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
Stirling, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
Bristol, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
Paisley, Renfrewshire, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
Portsmouth, Hampshire, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
Craigavon, Co. Armagh, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

Remote Technology Partner Alliance Manager, EMEA

Hiring Organisation
Twilio
Location
Newtownabbey, Co. Antrim, UK
Employment Type
Full-time
comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … attribution of partner-influenced revenue and incentive-based activity Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage Educate and activate partner field teams on Twilio's platform, with a focus on value proposition, integration ...

UI Developer - Hybrid

Hiring Organisation
Exposed Solutions
Location
SL1, Slough, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
industries. As the business continues to expand, they're looking for an experienced UI Developer to play a key role in shaping the user experience of their flagship product. This isn't a typical front-end web development role. You'll be working on a sophisticated software platform where … usability, performance and user experience are critical. You'll collaborate closely with developers, product owners and stakeholders to transform business requirements into elegant, user-friendly solutions. The Role As a UI Developer, you'll be responsible for designing and developing modern, responsive user interfaces using Angular and JavaScript, while ...

Principal Demo Engineer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
jobs1. Home2. Jobs3. Principal Demo Engineer23h agoF## Principal Demo EngineerFin00OtherFull-timeLondon, England✓ Visa RelocationApply Job### Job DescriptionFin is an AI-first company revolutionizing how customer service is delivered today. Our entire platform is driven by a set of advanced AI Agents, who blend automation with empathy, setting … demo land - the difference between a feature walkthrough and a story that closes deals.Nice-to-havesBackground in customer support, contact center, or CX tooling.Experience building internal platforms or developer tooling at scale.Experience designing or maintaining multi-tenant demo or sandbox environments, including synthetic or anonymised data.Prior work that bridged ...

National Business Development Manager

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 Annual
passionate about strategy, collaboration, and results, this role is the perfect fit for you. What You Will Do: - Develop and grow national customer accounts by identifying opportunities and delivering tailored solutions. - Build and execute strategic account plans for all key customers to ensure long-term partnerships. - Drive sales growth … delivery. - Introduce new product developments and expand product ranges within accounts. - Collaborate with internal teams across Sales, Marketing, Commercial, Finance, and Operations for seamless customer experiences. - Negotiate and secure Annual Trading Agreements while producing regular reports on pipeline, forecasts, and revenue performance. What You Will Bring: - Proven track record ...

Founding AI Engineer

Hiring Organisation
Adria Solutions
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
rare opportunity to join at a formative stage, influence product direction, and create AI capabilities that sit at the heart of the customer experience. For the right individual, there is a clear pathway into a future Head of AI position, alongside meaningful equity participation. The Role This … sees AI as a core differentiator, not an add-on feature. You will be responsible for designing, building, and scaling intelligent systems that enhance customer engagement, personalisation, automation, and decision-making. Key Responsibilities AI Product Development Design and deploy AI-powered customer experiences Build intelligent recommendation and personalisation ...

Lead AI Engineer

Hiring Organisation
Jobleads-UK
Location
City Of London, England, United Kingdom
leadership. In this role, you will design, build, and maintain AI/ML capabilities, models, and LLM‐powered solutions that power our products and customer experiences. You will lead a squad of AI engineers and data scientists, ensuring high‐quality delivery while fostering a culture of accountability, innovation … reproducible, and aligned with product requirements Drive best practices in model development, evaluation, and deployment Collaborate with product and engineering teams to deliver impactful customer‐facing capabilities Lead Agile Delivery Facilitate Scrum ceremonies including stand‐ups, sprint planning, reviews, and retrospectives Drive continuous improvement in team processes and delivery ...

Key Account Manager

Hiring Organisation
Gleeson Recruitment Group
Location
West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£38,000 - £55,000 per annum
join our clients growing sales team. This is an exciting opportunity for someone with a passion for account development, relationship building, and delivering outstanding customer service within the IT channel. Working closely with some of their most important reseller partners, you will play a key role in driving revenue … tailers. You will build strong relationships at multiple levels, identify new opportunities, and work closely with internal teams to provide exceptional customer experiences. This role combines account management, business development, forecasting, and commercial planning, making it ideal for a proactive sales professional who thrives in a fast-paced environment. ...

Insolvency Product Specialist

Hiring Organisation
Imperium Financial Recruitment
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £38,000 per annum
join a market-leading provider of insolvency case management solutions. This role is ideal for an individual with strong insolvency knowledge and hands-on experience of Turnkey IPS , who enjoys supporting clients and delivering exceptional customer service. The successful candidate will play a key role in providing expert … support and guidance to clients, ensuring they maximise the benefits of the software and receive a first-class customer experience. Key Responsibilities Act as the primary point of contact for clients seeking support, guidance, and advice on insolvency software products. Accurately document and manage support issues within the internal ...