51 to 75 of 83 Customer Retention Jobs in London

Senior Systems Engineer London & South UK | Home-based with customer travel Package: 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share … business with real momentum behind it - record bookings and revenue, 5,000+ active enterprise customers globally, a strong international footprint across 30 countries, and customer installations in 80+ countries. The company is profitable, debt-free, continuing to win large enterprise deals, and has built a reputation for strong customer ...

Abel & Cole are looking for a curious and commercially minded Junior Customer Insight Analyst to join our Marketing team. This is a brilliant opportunity for someone at the start of their insight or analytics career who enjoys working with data, questions and turning numbers into clear, useful recommendations. … will support analysis across customer acquisition, retention, upsell and lifetime value, helping the team understand campaign performance, spot opportunities for growth and contribute to test-and-learn activity across print, digital, in-box and CRM campaigns. Gain hands-on experience of how customer quality, payback, profitability ...

improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial outcomes. This role is suited to a data … technical and non-technical stakeholders. The Role You will support the measurement, analysis and reporting of product and service performance, developing metrics across the customer and learner journey. This includes acquisition, engagement, retention, satisfaction, operational performance and revenue. You will also develop reporting tools that allow teams ...

redesign, lead-to-cash transformation, commercial model evolution, and large-scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations, helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … commercial roles within software companies. Candidates will have a deep understanding of how SMB, mid-market, and enterprise customers engage across the software customer lifecycle, alongside a point of view on how the industry is evolving. You will be comfortable working in ambiguous environments and have evidence of contributing ...

operational: you will design the growth roadmap, build predictable acquisition channels, optimize the sales funnel, and ensure we consistently grow new business and customer value. You will lead teams, own targets, and drive experiments that accelerate Index’s expansion into new markets and customer segments. Key Responsibilities 1. … Growth Strategy & Leadership Develop and execute a comprehensive growth strategy covering lead generation, marketing, sales, customer expansion, and new opportunities. Define growth targets, KPIs, and revenue goals. Identify market trends, new verticals, and opportunities for expansion. Lead, mentor, and develop the growth teams (Lead Gen, Marketing, Sales). 2. ...

consistency, and scalability to revenue operations (including go-to-market strategy and all the underlying GTM processes, systems and metrics) while working closely with customer-facing teams to achieve maximum commercial performance. In this role, the candidate will work in close partnership with all the division … initiatives:## Strategic Leadership* Help define and drive the divisional and global RevOps strategy and execution in alignment with company priorities, growth ambitions, and customer experience goals* Partner with the divisional Leadership Team to drive a disciplined commercial transformation across the portfolio* Serve as a thought partner to business ...

advise on EMEA employment law matters, manage risk, and help enable compliant practices. Help develop and refine legal processes supporting Sales, Marketing, Channels, and Customer Success. Partner with Revenue Operations on customer acquisition and retention initiatives. Work with field operations to streamline negotiations, reduce acquisition costs … enhance customer success. Negotiate complex technology transactions with a practical, risk-balanced approach. Prior experience supporting other practice areas such as Employment, Product, Privacy and IP highly preferred. Your Toolkit UK-qualified solicitor (England & Wales) with strong academic credentials. Typically 10+ years’ experience in employment law (law firm ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

redesign, lead‐to‐cash transformation, commercial model evolution, and large‐scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations , helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … have a track record of driving measurable client or business impact. 1. B2B Transformation & Delivery Leadership Proven experience leading complex programmes across the B2B customer lifecycle, from lead generation and sales through to onboarding, adoption, and renewal, with clear evidence of revenue growth, cost reduction, or efficiency improvement delivered. ...

about their experience working at Circana.Our Critical Sales SkillsAt the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.Effectively Presents … times.Manages Ambiguity : Stays focused and calm in uncertain situations; guides others through change.What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

product data, which is used by the world’s leading brands to make smarter decisions faster. You’ll drive strategic product development, support client retention and growth, and ensure our product direction aligns with Mintel’s broader corporate strategy. **Why This Role Matters** In this role … evolve key product areas, driving measurable outcomes for our clients and the business.* Translate customer insight and market trends into actionable product roadmaps.* Collaborate cross-functionally to deliver high-quality, data-driven solutions.* Influence product strategy and execution across teams and regions.* Drive lean, data-informed product development that ...

European financial institutions, with particular focus on Executive, Product, Commercial, and Strategy leaders Execute our go-to-market strategy, positioning contextual protection as a customer engagement, retention and revenue driver Grow the Cover Genius brand within the banking and fintech ecosystem through event participation, thought leadership … highly desirable Strong existing network within European banking, neobank, or fintech ecosystems Additional languages desirable Understanding of digital banking product roadmaps, API integrations, and customer engagement metrics First class communication skills, able to present, negotiate and influence at C-level within financial services organisations Experience with regulated industry sales ...

next-generation conversational agents used by major global brands. Their platform powers intelligent, human-like interactions across chat, email and voice, resolving millions of customer queries in real time and at enterprise scale. You would join a high-impact engineering team responsible for deploying production-grade AI agents that … core of the product. These agents handle complex, multi-step customer journeys, work alongside human support teams, and directly influence customer experience, retention and revenue. This environment suits engineers who enjoy working end-to-end across the stack, quickly iterating with customers, and tackling deep technical ...

most strategic accounts. This role is not just about achieving sales targets but encompasses a holistic approach, combining new sales, account management, and customer success under a unified strategy. This is an individual contributor role. What you’ll do: New Sales Generation: Drive the acquisition of new business through … selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends. Account Management: Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities. Customer Success: Champion customer success ...

accountability, rapid experimentation, and structured delivery. Data-Driven Decision Making: Define, track, and optimise core product KPIs, driving product-led growth (PLG) indicators, client retention, and data-accuracy features. Customer Advocacy: Act as the voice of the customer—spending time on-site at recycling facilities ...

deals Developing and maintaining strong relationships with senior stakeholders across the global insurance ecosystem Working closely with the account management team to maximise client retention, upsell, and cross‐sell opportunities; and with the business development team to deliver new logos and expand into new sectors. Ensuring clients continue … delivering ARR growth and managing subscription revenue models Strong relationship‐building skills with the ability to collaborate effectively across marketing, sales, technical, product, and customer teams Demonstrable success in winning and growing strategic client relationships Strong commercial acumen with excellent negotiation and deal structuring capability Experience selling into ...

important role in our continued growth. What you'll be doing This is a varied business development role combining new business, account management and customer retention. You'll be responsible for: Speaking with prospective customers to understand their needs and introduce our platform. Managing existing customer relationships … ensuring customers continue to get value from Safetyhub. Following up enquiries and generating new business opportunities. Working closely with colleagues to deliver an excellent customer experience. Keeping your sales pipeline organised and up to date. What we're looking for We're more interested in attitude than a perfect ...

business has developed an AI platform that helps client-facing organisations build stronger relationships with their customers, identify commercial opportunities earlier and improve client retention through intelligent insights.Joining now means becoming one of the first commercial hires, working directly alongside experienced founders and senior commercial leaders who have … first growth engine from scratch. About You You'll probably have 6 months - 2 years' experience in sales, marketing, growth, commercial operations or another customer-facing role. More importantly, you'll be someone who: Loves solving problems. Enjoys using AI to improve the way work gets done. Thinks ...

against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

Team Lead - Sustainable Investment - Sustainable Finance Solutions Product Location: London Business Area: Product Ref #: 10049344 Description & Requirements We are looking for a strategically minded and outcome-oriented Team Leader to lead our Sustainable Investment ...

Strategic Enterprise Account Executive is responsible for driving top-line revenue growth by acquiring new Enterprise customers, expanding existing relationships, and ensuring customer satisfaction and retention. What You'll Be Doing Directly drive company revenue by acquiring new Strategic Enterprise customers and developing strategies to penetrate top‐tier accounts. … Identify and pursue opportunities to cross‐sell additional products and services to existing customers to optimize account revenue and profitability. Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long‐term strategic partnerships. Leverage data insights, customer intents, and adoption history ...

team to execute a multi‐channel growth, demand generation, and lifecycle strategy. Own key business and revenue metrics across self‐serve, sales funnel, and customer growth and retention. Build a strong trusted relationship with the leadership, product, and engineering teams, working to build out and optimize digital and online … conviction to contribute to it. Extensive experience developing a global marketing strategy, managing the business to a demand funnel across multiple countries, customer segments and products, and delivering against KPIs. Expertise in test‐and‐learn growth hacking. You possess an uncanny ability to run and iterate on highly effective ...

protected. This role is the causal and economic core of that mission. The work involves explaining the economics of the platform (revenue, retention, engagement) and building simulation and offline‐evaluation tooling that lets us test decision policies before scaling them. What You'll Do Explain why value moves … economics, econometrics, or a similarly causal quantitative discipline. Proven industry experience turning causal and economic understanding into decisions that changed commercial outcomes (e.g., customer value, retention, pricing, decisioning). Depth in causal methods used to explain and understand systems: treatment‐effect estimation, uplift, structural or counterfactual reasoning. ...

Mintel in London is seeking a Senior Product Manager to shape and deliver impactful client-facing tools that leverage our product data. You will own key product areas, translate insights into roadmaps, and collaborate with ...