26 to 50 of 249 ITIL Jobs in the North of England

different layers of the technology stack. Experience diagnosing incidents and resolving issues that affect service availability. An understanding of IT service management principles and ITIL terminology. Familiarity with containers and microservices architectures, including Docker. Experience extending, improving, or contributing to open-source software. Familiarity with automated testing frameworks such ...

practices. Experience leading geographically distributed technology teams. Experience delivering cloud transformation, infrastructure modernisation or workplace technology programmes. Relevant industry certifications such as Azure, AWS, ITIL, TOGAF, CISSP or equivalent. Why join us? UKNNL isn't just a place where you can do career-defining work that makes a real-world ...

using supporting tools such as Jira. Database technologies: Familiarity with database and data platforms such as Elasticsearch and MongoDB. Service management: An understanding of ITIL terminology and operational service management principles. Problem-solving: Strong analytical skills, with the ability to investigate root causes and implement sustainable technical improvements. Desirable Skills ...

TEAMYou will be responsible for the reliability, availability and security of National Messaging services in the UK with 5K usersYou will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven "user-centric" approach to business operationYou will ensure that service agreements with ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

improvements. Ability to build effective relationships with colleagues, customers, and suppliers. Experience coaching, mentoring, or developing team members. Excellent communication and organisational skills. Qualifications ITIL Foundation qualification. GCSE English and Maths (or equivalent). Full UK driving licence. Why join RBH? This is a fantastic opportunity to make a genuine ...

/external stakeholder and keeping them in mind when taking actions or making decisions. Qualifications Essential Educated to degree level or equivalent experience Desirable ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

technologies, Cloud and Emerging technologies, and related risks In‐depth knowledge of compliance standards and governance frameworks including but not limited to Cobit, ITIL, NIST, ISO Professional information technology auditing designation (CISA) Efficient management and execution of the engagements Strong analytical, problem solving and negotiation skills and able to work ...

analyses, develops, documents and implements changes based on requests for change. Qualifications Essential A postgraduate diploma/degree or equivalent level of experience Desirable ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Interpersonal Skills Essential Excellent communication skills with the ability to communicate clearly and effectively with others ...

services or another regulated industry is strongly preferred. Experience with Microsoft tenant or domain migrations, Power Platform, automation, AI tooling, Cyber Essentials or relevant ITIL, Microsoft or security certifications would be advantageous. Why consider this opportunity? This is a broad role with genuine ownership and visibility. You will join ...

resilient and secure network infrastructure. Ability to investigate, troubleshoot and resolve complex incidents and service-impacting issues. Experience working within structured change management and ITIL-based environments. Strong documentation skills, including network diagrams, design documentation, implementation plans and operational procedures. Experience working with customers, vendors and internal stakeholders ...

Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively across teams and build effective relationships with senior ...

stakeholder management skills. Ability to work independently while collaborating with technical and business teams. Qualifications SC-900: Microsoft Security, Compliance, and Identity Fundamentals. ITIL Foundation certification for incident, request, and change management processes. SailPoint IdentityNow Fundamentals or equivalent SailPoint training. ServiceNow Certified System Administrator (desirable). Additional Information Netcompany Academy ...

with the ability to challenge constructively and manage third-party suppliers. Professional certifications in testing, quality assurance, release management or project delivery (e.g., ISTQB, ITIL, Agile) are desirable. Discretionary Company bonus scheme Staff Discount Staff Shop 25 days holiday as standard increasing with length of service plus bank holidays Access ...

working towards it. Manufacturer certifications, e.g. Crestron (CTI/DMC-E), Extron (AVCT), Q-SYS Level 1/2, Dante Level 1–3. ITIL Foundation. IPAF/PASMA, First Aid or Health & Safety certification. Additional Skills: Proactive, organised and able to prioritise effectively in a fast-paced environment. Professional, well ...

Management Service Level Management (SLMO)– level 3 Relationships and Engagement Stakeholder Management Supplier Management (SUPP) - level 3 Stakeholder Relationship Management (RLMT)– level 3 Qualifications ITIL v3/v4 foundation is desirable but not essential for this role and should not prevent application. Behaviours We'll assess you against these behaviours ...

leadership capacity.Exposure to Agile (or similar) development methodologies.Understanding of software delivery and lifecycle management.Familiarity with software delivery tools i.e., Azure DevOps.Experience with ITIL or SDLC best practices is preferred.Above all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this ...

service performance. Ability to translate business priorities and recurring service issues into practical, controlled improvement plans. Desirable OneStream and/or Oracle EPM certification. ITIL certification or equivalent experience applying IT service management practices. Knowledge of ERP and data integrations, including Oracle Fusion, Workday and/or SAP. Experience with ...

standards such as NCSC guidance, CIS benchmarks or Microsoft Security Baselines Understanding of data classification, secure storage and access controls Experience working within an ITIL‐aligned environment Strong networking and troubleshooting skills Experience with scripting, automation or infrastructure-as-code would be advantageous Knowledge or experience of Microsoft SQL Server ...

Specification* Bachelor Degree or minimum 3 years experience in a third line support role.Desirable:* Professional certification* VMware Certified Professional* MCP/MCSA/MCSE* ITIL Foundation certificate* AWS certification**Work Experience, Skills and Knowledge:*** Good organisational and communication skills.* Communicate effectively at different levels working collaboratively to a common goal. ...

supporting business systems. Knowledge of workforce management, finance, procurement or hospitality technology platforms. PRINCE 2 practitioner or equivalent project management qualification. Experience of ITIL V4 Understanding of EPOS or payment technologies. Experience working alongside third-party software providers. Job Benefits Private Medical Insurance (Vitality) – including Virtual GP access and rewards ...

degree in Information Technology, Computer Science, or a related field (equivalent professional experience accepted). Experience in game development, VFX, or interactive entertainment, ITIL 4 or Microsoft certifications (MD-102, AZ-104), and a passion for sci-fi games and space sims are all a bonus. This role is based ...

environment, such as healthcare, financial services or another complex industry. Strong knowledge of security and risk frameworks such as ISO 27001, NIST, CIS, OWASP, ITIL or COBIT. Experience working with cloud technologies, particularly Azure, Google Cloud and modern identity and access management solutions. A good understanding of cyber threats, security ...

legal right to work in the UK at the time of application. Demonstrable experience managing Incident, Problem and Change processes within an ITSM environment ITIL Foundation certification as a minimum, with Practitioner-level or higher desirable Experience chairing CAB and managing a forward schedule of change Excellent relationship management skills ...