26 to 50 of 266 ITIL Jobs in the North of England

communication skills. Highly DesirableExposure to Azure environments. Enterprise networking expertise across LAN, WAN, VPN and cloud networking. Experience with SRE or reliability engineering practices. ITIL-based service management experience. Experience supporting modern development teams with infrastructure and platform services. Experience with voice or contact-centre technologies such as Five9 ...

VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup ...

Assets).Experience designing, delivering, and demonstrating Atlassian-based solutionsGood understanding of IT Service Management (ITSM) and Enterprise Service Management (ESM) principles, frameworks (e.g., ITIL), and best practices.Experience translating technical requirements into tangible roadmaps and plans.Strong understanding of ITSM processes (Incident, Problem, Change, Request Fulfilment, Knowledge Management), Agile methodologies, and modern ...

authentication,collaborationand productivity platforms. Experiencemaintainingthe security,resilienceand availability of business-critical infrastructure services. Strong technical troubleshooting,communicationand stakeholder engagement skills. Desirable Relevant professionalcertificationsuch as ITIL 4, Microsoft, Cisco, Palo Alto, PRINCE2 or equivalent. Experience working within and IT role within the Further or Higher Education sector. Experience with enterprise virtual ...

Experience of the development of design and documenting technical solutions Proactive and logical approach to fault identification, troubleshooting and problem solving. Working knowledge of ITIL What we are looking for: Network technologies; All LAN/WAN components, routing and protocols Windows Server and storage architecture solutions MS Exchange and messaging ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

Ansible and Python to improve consistency and efficiency. Manage vendor relationships, technology lifecycles, procurement planning and proof-of-concept evaluations. Produce technical documentation, support ITIL Incident, Problem, Change and Request Management processes, contribute to CAB activities, mentor engineers, provide expert stakeholder advice, maintain compliance with ICT standards and deliver high ...

issues and recommend appropriate actions.Ability to produce clear technical documentation, reports and security recommendations.Ability to communicate effectively with technical and non-technical stakeholders.Understanding of ITIL/service management principles and the ability to manage and prioritise multiple activities.Commitment to keeping up to date with emerging technologies, threats and cyber security ...

appropriate actions. Ability to produce clear technical documentation, reports and security recommendations. Ability to communicate effectively with technical and non-technical stakeholders. Understanding of ITIL/service management principles and the ability to manage and prioritise multiple activities. Commitment to keeping up to date with emerging technologies, threats and cyber ...

Office 365 Virtualisation TCP/IP Networking Experience using cloud services. Experience with Jira Experience with Azure DevOps. GCSE or higher in IT. ITIL Foundation or higher. Any IT industry qualification, e.g. MCSA/CCNA. Further/Higher education qualifications. Put Customers First, Always We put customers first ...

networking, cybersecurity, vendor management and IT operations. Knowledge of Cyber Essentials, ISO 27001, and IT security controls. Excellent stakeholder engagement and problem-solving skills. ITIL or relevant Microsoft/Cisco/CompTIA certifications are desirable. Join a growing organisation where you'll have the opportunity to shape IT services, strengthen ...

Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively across teams and build effective relationships with senior ...

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

Looking For: Basic understanding of IT infrastructure components including networks, servers, operating systems, and cloud services. Familiarity with IT service management principles (ITIL) and incident/problem/change management processes. Ability to troubleshoot common IT issues and elevate complex problems appropriately. Understanding of IT security principles , data protection ...

service desk or customer support experience. A proactive approach to problem-solving and learning. Full UK driving licence. Desirable 1st Line IT Support experience. ITIL Foundation Experience with ticketing or ITSM systems. Ideal for someone looking to develop their IT career within a supportive and fast-paced Service Desk environment. ...

experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs ...

requests The judgement to know when to seek guidance or escalate an issue Desirable experience includes: A relevant IT qualification such as CompTIA A+, ITIL Foundation or equivalent Experience administering Active Directory and Microsoft 365 Experience using a helpdesk or ticketing system Previous experience within a similar industrial or operational ...

Privilege Management.Experience with Tier 0 administration and privileged access models.Familiarity with CrowdStrike, Zscaler, and security platform integrations.Experience supporting highly regulated or secure environments.Knowledge of ITIL-based operational support models.Experience supporting large-scale enterprise identity programmes.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level ...

Client’s Business applications & IT portfolio, and should have understanding on SCSM ticketing too lExposure to agile or hybrid delivery environments .Experience with ITIL-based service delivery and change management #J-18808-Ljbffr ...

Specification* Bachelor Degree or minimum 3 years experience in a third line support role.Desirable:* Professional certification* VMware Certified Professional* MCP/MCSA/MCSE* ITIL Foundation certificate* AWS certification**Work Experience, Skills and Knowledge:*** Good organisational and communication skills.* Communicate effectively at different levels working collaboratively to a common goal. ...

DevOps, SharePoint, MS Teams and Asana. Essential Qualifications: Professional qualification in Project Management (PRINCE2 or APM) Desirable Qualifications Certified Scrum Master, experience with D365, ITIL principles or the housing sector. Role profile To find out more about the key responsibilities of the role and to ensure you meet the essential ...

properly and preventing them from recurring. Think Apple Genius Bar standards of customer care, combined with the technical ability of an infrastructure engineer. Desirable ITIL knowledge or certification. Familiarity with ISO 27001. Previous experience working within a regulated environment. Strong understanding of incident, problem and change management. Experience working within ...

will develop in depth knowledge of: IT fundamentals (hardware, software, operating systems) Networking principles (TCP/IP, DNS, DHCP, LAN/WAN) Cybersecurity fundamentals ITIL service management principles Cloud technologies (Microsoft 365/Azure basics) Responsibilities: First-line technical support Networking & infrastructure support Cybersecurity & compliance Hardware & software deployment Documentation & continuous ...

troubleshooting Firewalls and switches Backup technologies Infrastructure troubleshooting and problem management Experience with Palo Alto, Juniper, Veeam, NinjaOne and Autopilot would be advantageous. Desirable ITIL knowledge or certification. ISO 27001 experience. Experience within a regulated environment. Understanding of incident, problem and change management. Experience working on infrastructure transformation projects. ...

similar ITSM tools Strong troubleshooting and customer service skills Desirable: Basic PowerShell scripting Exposure to Entra ID Governance Understanding of MFA and Conditional Access ITIL Foundation or Microsoft security certifications What's On Offer? £45k-£50k salary Hybrid working 12 Month FTC with potential to become permanent Training and career ...