1 to 25 of 197 ITIL Jobs in the North of England

desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working What's on Offer Competitive salary in the upto £95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave More ❯

desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Job Offer Competitive salary in the upto £95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave package and More ❯

collaborative approach , with the ability to mentor and guide others. Positive attitude and a drive for continuous improvement. Preferred Qualifications IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL). Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk). Knowledge of automation tools/scripting (a plus). More ❯

a related field. Knowledge of IT infrastructure, cloud services, and digital transformation environments. Familiarity with tools such as Microsoft 365, ServiceNow, Jira, or OCM-specific platforms. Certifications in Agile, ITIL, or similar frameworks. Experience using digital communication, collaboration, and training tool Reference: AMC/RHU/OCM #ryhu More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

recovery sectors Experience with 'Salesforce’ Experienced in working with VMWare, HyperV and containerised virtualised environments Experience of Ansible, Terraform or similar mass automation tools Awareness of security frameworks and ITIL best practices Strong problem-solving, analytical and writing skills Comfortable working independently or as part of a team Training/Coaching end-users in Microsoft best practices BENEFITS Secure reserved More ❯

recovery sectors Experience with Salesforce Experienced in working with VMWare, HyperV and containerised virtualised environments Experience of Ansible, Terraform or similar mass automation tools Awareness of security frameworks and ITIL best practices Strong problem-solving, analytical and writing skills Comfortable working independently or as part of a team Training/Coaching end-users in Microsoft best practices BENEFITS Secure reserved More ❯

/Network+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience. Experience supporting Windows 10, Windows Server, and Active Directory environments. Strong knowledge of ITIL practices and service management. Proven customer service and communication skills. Ability to prioritise tasks and manage time effectively under pressure. Desirable Experience: Previous experience working in pharmaceutical, biotech, or laboratory More ❯

appropriate to the grade as requested by the Technical Support Team Leader or Head of Service. Person Specification Qualifications Essential Employee of LAASP organisation Degree or equivalent experience Desirable ITIL Foundation MCSE (Microsoft Certified Systems Engineer) or equivalent experience Experience Essential Significant experience in an Technical Support 3 rd line support role Substantial experience of using Microsoft Office 365 applications More ❯

Education and Certifications: Qualified in relevant technical subject i.e. degree in Telecommunications or Electronic Engineering Cisco/Juniper/Fortinet Certifications - Minimum associate level, but Professional level is preferred ITIL certifications Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred Has worked with financial applications Presentation Skills, able to communicate at all levels More ❯

and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core More ❯

system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and managing tickets within that software Knowledge of Microsoft based operating systems with emphasis on Windows More ❯

system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and managing tickets within that software Knowledge of Microsoft based operating systems with emphasis on Windows More ❯

implement controlled changes Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows More ❯

st July 2025. Person Specification Qualifications Essential Digital or Management related degree Master or post graduate professional qualification (or equivalent experience) Demonstrable evidence of extensive continuing professional development Desirable ITIL Qualification or equivalent experience of delivering customer focussed digital services Skills Essential Excellent and proven management and communication skills to develop effective relationships with internal users, staff and external partners. More ❯

practical experience troubleshooting faults in a technical environment. Experience working in an IT Service organisation or in a retail organisation. Industry certifications are desired but not essential - Microsoft, Google, ITIL, Cisco, CompTIA. Financial and commercial awareness. Proactive approach to self developing and maintaining knowledge of new and emerging technologies through industry sources, as well as formalised training and development plan. More ❯

Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and translates this into action; Shares More ❯

Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to More ❯

and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core More ❯

experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/Information Security. ITIL Foundation. Batchelor Degree in Computer Science. Strong stakeholder management, able to influence and negotiate at all levels. Attention to detail and accuracy of work. Experienced at making informed decisions, against More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

Job summary The post holder will act as the lead for the configuration, implementation, and maintenance of various ITIL and service management processes in Halo ITSM system within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of Service Management processes from Service Design to Service More ❯

Job summary The post holder will act as the lead for the configuration, implementation, and maintenance of various ITIL and service management processes in Halo ITSM system within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of Service Management processes from Service Design to Service More ❯