26 to 50 of 161 ITIL Jobs in the South East

deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/v4 (certification required) Experience with monitoring/observability tools (e.g. Zabbix, Grafana, Kibana, OpenSearch) Knowledge of Windows and Linux server environments Scripting skills ...

tasks as directed by IT leadership About You Qualifications Diploma or NVQ in IT or a communications-related subject (desirable, not essential) Awareness of ITIL or similar frameworks is advantageous Experience Comfortable using computers and common business applications Previous experience in a customer-facing role Skills & Knowledge Strong communication ...

tasks as directed by IT leadership About You Qualifications Diploma or NVQ in IT or a communications-related subject (desirable, not essential) Awareness of ITIL or similar frameworks is advantageous Experience Comfortable using computers and common business applications Previous experience in a customer-facing role Skills & Knowledge Strong communication ...

part of a team Desirable Skills 2+ years' experience in an IT Helpdesk or Technical Support role Customer-facing support experience Knowledge of ITIL best practices Experience with virtualisation technologies Basic scripting (PowerShell) Exposure to cyber security standards Additional languages About you - if you have: Confidently handling 1st-line tickets ...

Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please ...

support environments Good working knowledge of Microsoft 365 administration and troubleshooting Strong customer service and communication skills Experience using IT ticketing systems Exposure to ITIL or structured IT service management frameworks - desirable Calm and structured when handling incidents or customer queries Strong at prioritisation and managing multiple tickets effectively Customer ...

Dell EMC storage (or similar enterprise-grade tech). Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks. Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments. Package & Hours Salary: £65,000 - £70,000 (dependent on team size ...

/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL) is desirable Experience in delivering services in line with SLAs and working with third parties Technical skills, including desktops, laptops, thin clients, locally installed software ...

troubleshooting Understanding of LAN, WAN & Wireless networking technologies Administration of virtualised infrastructure a key advantage Any of the following industry certifications are an advantage: ITIL, MCSA/MCSE, CCNA or Computing related degree For more information, please apply with your CV in the first instance. ...

Cisco & Meraki infrastructure. Experience dealing with ISP's and MSP's to achieve technical outcomes Good understanding of ISO/IEC27001, Cyber Essentials Plus, ITIL and secure infrastructure practices. Excellent analytical and problem-solving skills, with the ability to resolve complex issues and contribute to service improvements. Ability to collaborate ...

deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: ITIL qualification desirable. Full clean driving license is preferable. Palo Alto experience Checkpoint experience Firewall Orchestration ...

service performance - Strong stakeholder and customer management skills - Ability to handle escalations and complex service issues - Balance of operational delivery and strategic improvement Desirable - ITIL certi8ication or equivalent experience - Experience supporting ISO audits Attributes - Strong people leadership and communication skills - Customer-focused and accountable - Calm under pressure with sound decision ...

optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating ...

looking for someone with at least 3 years’ IT support experience, strong problem-solving skills, excellent communication, and a proactive mindset. Experience with ITIL, Active Directory, Office 365, and cloud-based technologies is highly desirable. You will join a supportive, forward-thinking business that invests in your development, offering protected ...

delivery partners, and cross-functional teams Experience working in regulated, security-focused, or large enterprise environments Desirable Experience Familiarity with Agile and/or ITIL delivery frameworks Exposure to Zero Trust or identity‐centric security models Knowledge of Azure and hybrid identity environments Background in regulated sectors such as Public ...

delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process/system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables ...

Agile delivery environments Understanding of SDLC and structured testing approaches Experience using tools such as Jira, Zephyr or Azure DevOps Strong understanding of ITIL processes Confident communicator with the ability to work with technical and non-technical stakeholders Strong attention to detail and a pragmatic approach to testing Desirable Skills ...

than guess and hope A team-first mindset — no lone wolves here Composure under pressure when things get busy Nice to have: Exposure to ITIL or structured service environments Any formal IT qualification (useful, not essential) The Setup Location: Guildford (hybrid working) Contract: 6 months Rate: £24 per hour (Inside ...

than guess and hope A team-first mindset — no lone wolves here Composure under pressure when things get busy Nice to have: Exposure to ITIL or structured service environments Any formal IT qualification (useful, not essential) The Setup Location: Guildford (hybrid working) Contract: 6 months Rate: £24 per hour (Inside ...

Full UK driving license Excellent communication skills with a calm, professional approach Ability to follow structured processes and maintain accurate records Desirable: Familiarity with ITIL or other IT service management frameworks Experience working in structured or standards-driven environments What's on Offer Hybrid working (3 days office/ ...

telecoms, or connectivity (wholesale/B2B preferred). Deep understanding of full fibre (FTTP/FTTH) technologies, provisioning, and service operations. Strong knowledge of ITIL processes – ideally certified at Foundation level or above. Excellent stakeholder management and communication skills, from technical teams to senior customer executives. Analytical mindset with ...

with the ability to manage multiple tasks independently Experienced in project lifecycle delivery: analysis, design, build, test, and implementation Familiarity with ITSM tools and ITIL processes (incident, problem, change management) Excellent communication, documentation, and presentation skills Strong business process mapping experience Interested? If you’re a proactive and detail-driven ...

cloud and on-prem Experience with monitoring, logging, and backup tools Knowledge of networking and security principles Familiarity with vulnerability management and VPNs Desirable ITIL processes SIEM/EDR tools (e.g. Microsoft Sentinel/Defender) Scripting (PowerShell, Bash, Python) Due to the volume of applications received for positions, it will ...

cloud and on-prem Experience with monitoring, logging, and backup tools Knowledge of networking and security principles Familiarity with vulnerability management and VPNs Desirable ITIL processes SIEM/EDR tools (e.g. Microsoft Sentinel/Defender) Scripting (PowerShell, Bash, Python) Jira/Confluence, IBM i Due to the volume of applications ...

experience, including team leadership and project delivery. Strong technical knowledge across IT infrastructure, systems administration, networks, applications and cybersecurity. Experience in IT governance, ITIL processes, change management and incident management. Strong understanding of financial services IT environments, regulatory requirements and risk controls. Excellent communication, stakeholder management and decision-making skills. ...