101 to 123 of 123 ITIL Jobs in the South West

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

insight to drive continual improvement and service excellence. A passion for innovation, user experience and enabling colleagues through technology. Essential Qualifications and Professional Certifications ITIL 4 Foundation ITIL 4 Specialist: Create, Deliver & Support (CDS) ISO/IEC 27001 Foundation/or Cyber Essentials Microsoft Endpoint Manager/Intune Administrator ...

operational and supplier communities. A passion for delivering high-quality, resilient and user-centred services that support organisational outcomes. Essential Qualifications and Professional Certifications ITIL 4 Foundation ITIL 4 Specialist: Create, Deliver & Support (CDS) ISO/IEC 27001 Foundation What we offer Professional development and training 25 days annual leave ...

effectively. Good attention to detail and accurate record-keeping. Ability to work effectively as part of a technical support team. Desirable Skills Familiarity with ITIL processes, particularly ITIL 4. Understanding of Microsoft Active Directory and its role in access management. Experience with PowerShell scripting. Familiarity with Remedy or similar ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL certifications ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL certifications ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

ability to manage and engage clients effectively Experience working within a managed services environment Some experience in an applications management, support or development role ITIL Foundation certification (preferred) Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes Proven leadership skills with the ability to manage multiple ...

Defence consultancy to recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement of ITIL-aligned service management processes across a complex cloud environment. Key Responsibilities: Design, implement and improve ITIL-aligned service management processes. Support Incident, Change, Problem, Service … knowledge documentation. Work closely with technical teams, suppliers and customer stakeholders. Support service reviews, governance forums and operational issue resolution. Essential Experience: Strong ITIL service management experience. Experience across Incident, Change, Problem and Service Request Management. Experience supporting cloud-based services. Experience working within complex, multi-supplier environments. Jira Service ...

contractual, compliance, and operational decisions are made. Aligned to ITAM (IT Asset Management) industry standards and frameworks — including ISO 19770, IAITAM best practices, and ITIL 4 IT Asset Management practice — the HAM Data Analyst ensures that hardware asset records are accurate, reconciled, auditable, and continuously improved. The role operates … findings and recommendations to both technical and non-technical audiences. Desirable IAITAM certification (e.g., CHAMP — Certified Hardware Asset Management Professional, CSAM, or CITAM). ITIL 4 Foundation certification or higher. Experience with ServiceNow ITAM/HAM modules, including asset lifecycle workflows, reconciliation, and reporting. Experience with automated discovery tools (e.g. ...

Manager manages products throughout their operational lifecycle, ensuring services remain reliable, effective and aligned with business and user requirements. The role requires knowledge of ITIL practices, Incident, Problem and Change Management, Risk Management, supplier engagement and KPI/service performance monitoring. The ISPM works closely with technical teams, suppliers, Commercial … support during transition into service before taking responsibility for the ongoing management of the product once operational. Key responsibilities include: Apply knowledge of ITIL practices to support effective service management and operational delivery. Oversee Incident, Problem and Change Management, ensuring issues are effectively managed, resolved and progressed. Lead Risk Management ...

balancing pace, risk, dependencies and competing priorities to achieve successful outcomes. Passionate about modern delivery practices, continuous improvement and creating high-performing teams. Hold ITIL 4 Foundation certification. Hold ITIL 4 Managing Professional certification. Hold a recognised delivery or programme management certification, such as PRINCE2, MSP or AgilePM ...

infrastructure, platforms, networking, and service management. Key Responsibilities Process design and governance: Define, document and implement end-to-end service transition processes aligned with ITIL 4 and tailored to govern the replacement of incumbent suppliers by our client. Transition lifecycle management: Manage the transition from strategy and build through service … Detail and rigour: Maintains clear governance gates and identifies compliance or operational gaps during supplier migration. What you'll bring IT service transition and ITIL 4: Experience of applying service transition principles, change enablement, service validation and release management in large-scale enterprise transformations. Supplier replacement and exit frameworks: Proven ...

service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate risks and manage incidents. Act as an escalation point for customers and internal teams. Experience & Skills Background in an IT service … environment with ITIL lifecycle exposure (Certification a bonus). Experience engaging senior stakeholders and leading teams. Skilled in ITSM tools, BI dashboards, Excel and PowerPoint. Strong analytical, communication and presentation skills. Confident handling major incidents and escalations. Customer-centric mindset with strong organisational abilities. Successful applicants can expect a salary ...

ensuring organisations experience seamless, disruption-free change. Acting as the single point of accountability across delivery, operations and business leadership, youll shape ITIL-aligned transition plans that keep stakeholders informed, risks controlled, and services ready for go-live. Key Responsibilities: Build and deliver transition and business-integration plans. Coordinate Service … rollouts and collaboration platform migrations. What You Bring: Proven experience managing IT service transitions in End User/Endpoint/Digital Workplace environments Strong ITIL knowledge across Service Transition, Service Operation and Change Enablement A track record delivering operational readiness, ELS and BAU handovers in enterprise IT Excellent stakeholder engagement ...

Skilled in creating the conditions for high-performing teams to thrive, fostering a culture of accountability, collaboration, continuous improvement and strong user focus. Hold ITIL 4 Foundation certification. Hold ITIL 4 Managing Professional certification. What we offer Professional development and training 25 days annual leave plus bank holidays, rising ...

wider high functioning environment. Expert and developer knowledge in working with specialist system (e.g. PRISM/Contruent). Knowledge of Information Technology Infrastructure Library (ITIL) processes. Extensive understanding of project delivery systems development approaches. Extensive knowledge in developing and building Power BI reports. Expert knowledge in the use of coding ...

responsible for the operational support, maintenance and continual improvement of the private cloud. The role focuses on stability, security, availability and compliance within an ITIL-aligned framework. The role requires hands-on knowledge of VMware Cloud Foundation and allied infrastructure technologies, with leadership responsibilities across the team. #J-18808-Ljbffr ...