51 to 60 of 60 ITIL Jobs in the South West

recruit and lead a new IT Secure Operations Service Delivery team Own and manage Incident, Request, Change, Problem and Escalation processes Design and embed ITIL aligned service management processes Drive continual service improvement through KPI reporting and trend analysis Manage the Secure Operations run budget Chair Change Advisory Boards when … tech manufacturing environments preferred Strong, well-rounded IT operations knowledge Demonstrable experience building and leading teams Excellent stakeholder management and communication skills ITIL v4 Foundation certification Experience working in security controlled environments Knowledge of Microsoft enterprise environments Awareness of ISO 27001, Cyber Essentials Plus and similar frameworks Strong vendor ...

MANAGER ESSENTIAL SKILLS: Proven experience in an IT Service Delivery Manager or similar role Experience managing, building or developing IT teams Strong understanding of ITIL-aligned service delivery processes ITIL Foundation qualification Strong stakeholder management across business, technical and security teams Experience with incident, request, change, escalation and service transition … subject to required skills, your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Delivery Manager, Service Delivery Manager, ITIL, Incident Management, Change Management, Problem Management, Service Transition, Vendor Management, Stakeholder Management, Secure Operations, Defence, Security Clearance ...

expertise relevant to the role in Digital/ICT Cisco Certified Network Associate and/or Cisco Certified Network Professional or equivalent experience ITIL Foundation qualification. Demonstrate commitment to own Continued Professional Development (CPD). Post graduate level qualification in a relevant area of ICT. Experience Essential Extensive recent experience … organisational and national standards. Proven experience of managing full-service management lifecycles. Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Knowledge of project and programme management methods, including PRINCE 2, Agile methodologies. Experience of presenting complex and contentious information to a large technical ...

services. Ensure high levels of availability, performance and security across the IT estate. Manage incidents, problems, changes and service improvements in line with ITIL best practice. Oversee Microsoft 365, infrastructure, networking and security technologies. Manage relationships with external suppliers and service providers. Contribute to IT strategy, budgeting and future technology … have: Previous experience managing enterprise IT infrastructure and services. Strong Microsoft infrastructure and Microsoft 365 knowledge. Good networking and cyber security experience. Experience with ITIL service management principles. Excellent stakeholder management and communication skills. Experience working within regulated or compliance-driven environments would be advantageous. Knowledge of ISO 27001, Cyber ...

Operations delivery team. Design, implement and continuously improve the Secure Operations IT service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures. Problem Management through trend analysis and prevention Design and create detailed KPI reporting to support IT SLT. Manage … communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders. Demonstrable experience of managing and building teams. ITIL v4/v5 foundation qualification Familiarity with implementing best practices across Microsoft environments. Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials ...

implementation. Excellent troubleshooting skills with the ability to resolve complex technical issues. Knowledge of infrastructure security, patch management and vulnerability remediation. Familiarity with ITIL processes and change management principles would be beneficial. Strong communication skills with the ability to work effectively across technical and non-technical teams. Desirable Certifications Microsoft … Azure certifications (Azure Administrator or equivalent) VMware certifications CompTIA Security+ ITIL Foundation or equivalent Why join? This is an opportunity to join a growing organisation where technology plays a critical role in supporting global operations. You'll have the chance to work on modern infrastructure technologies, contribute to large-scale ...

infrastructure, and data layers Monitor systems and respond to alerts Support deployments and production changes Work with internal teams, clients, and third parties Follow ITIL processes (Incident, Problem, Change) Essential Skills Strong AWS experience (EC2, S3, RDS, Lambda, VPC, IAM) Experience supporting production cloud systems Strong troubleshooting and monitoring skills … Experience analysing logs and data Background in Support/Operations Desirable ITIL knowledge Monitoring tools (Prometheus, Grafana, ELK) Terraform/CloudFormation CI/CD, DevOps, Docker, Kubernetes Personal Skills Strong communication and customer focus Problem-solving mindset Team player with a proactive approach ...

Job Title: M365 Architect Location: Bristol (hybrid) Salary: up to £85,000 The Role: Design and deliver Microsoft 365 solutions across Teams, SharePoint, OneDrive, Intune, Power Automate and Windows 365. Lead architecture, security and governance ...

systems. Develop, support, and maintain applications using RPG III, RPG IV, and ILE RPG. Handle Incident, Problem, and Change Management in line with ITIL processes. Perform root cause analysis and ensure timely resolution of production issues. Work closely with business users and cross functional teams to ensure system stability. Support … iSeries Expertise in RPG III, RPG IV, and ILE RPG Proven experience in Application Support/AMS (L2/L3) Solid knowledge of ITIL based Incident, Problem, and Change Management Good communication and documentation skills ...

Manage upgrades, patches and system maintenance Liaise with third-party vendors and suppliers Keep systems, documentation and CMDB up to date Ensure compliance with ITIL processes and SLAs Your tech exposure Factory & production environments Mobile devices and end-user support Printing & AV equipment Network cabling & VoIP telephony Broadband solutions (including … line/site-based IT role Strong hands-on technical support experience Experience supporting manufacturing or production environments Good understanding of ITIL (Incident, Change & Problem Management) Strong stakeholder management across operational teams Proactive mindset with a focus on service improvement ...