26 to 35 of 35 ITIL Jobs in the Thames Valley

preferably in digital engineering or product lifecycle management. Degree in engineering, computer science, or a related technical discipline. Service Management certification or experience (e.g., ITIL). Project or Programme Management qualification (e.g., APM, PRINCE2) or demonstrable experience managing complex deliveries. First-hand knowledge of digital engineering technologies and toolsets relevant ...

support Infrastructure design, upgrades and migrations Performance optimisation and complex troubleshooting Active Directory integration Secure access technologies High-availability infrastructure Infrastructure automation Working within ITIL or service-managed environments Experience working within secure or Government environments would be highly advantageous. Certifications (Desirable) Citrix Certified Associate Virtualization (CCA-V) Citrix Certified ...

deployments. Strong stakeholder management and communication skills with both technical and non-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications are advantageous). ...

Demonstrable experience of working autonomously in a multi-vendor enterprise scale environment. Working knowledge and/or general understanding of technology methodologies such as ITIL V3. Act as a security expert, within the Managed Services Team for Service Delivery, Engineering, Operations, Product and Project Management. Offensive or Defensive hacking knowledge ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...

systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft … Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to £40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual ...

Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract. Key Activity: * Customer relationship coordination * Service delivery management * Network project coordination * Resource scheduling * Order management & provisioning administration * Change control management * Customer … database, reporting, CRM or workflow systems * Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable * Familiarity with Agile, ITIL or other similar methodologies is highly desirable @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications ...

drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity, and continual service improvement across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy … including 5+ years in SIAM or multi-vendor environments Strong knowledge of SIAM frameworks, operating models and governance structures Proven experience implementing and improving ITIL v3/v4 processes Experience managing complex supplier ecosystems and service integrations Strong understanding of cloud, infrastructure and application services Hands-on experience with ServiceNow ...

troubleshooting technique and customer communication. What you need to bring Demonstrable experience in a support, service desk or ITSM role. Strong working knowledge of ITIL practices, particularly Incident and Problem Management. Direct customer-facing experience, comfortable handling difficult conversations with customers and stakeholders. A track record of improving support processes … just working within them. Hands-on experience with an ITSM platform such as Zendesk, Jira Service Management or ServiceNow (desirable: Zendesk administration, ITIL 4 Foundation certification). Why you'll love this job Real influence over how a growing support function is built, with scope to grow into leading it. ...

models is fundamental to the role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues ...