51 to 53 of 53 ITIL Jobs in the Thames Valley

release processes to minimise operational risk. Ensure smooth service transitions from delivery into BAU. Governance, Compliance & Risk Ensure services operate in line with ITIL, SRE, security, and regulatory controls. Own operational risk registers, audits, and compliance actions. Represent Operations in service reviews, governance forums, and audits. Manage third-party … across cloud, applications, data, and integrations. Strong stakeholder and escalation management skills. Desirable Background in Site Reliability Engineering or DevOps-led operations. Knowledge of ITIL, SRE principles, Azure/AWS, CI/CD, Infrastructure as Code. Vendor and managed service leadership experience. ...

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have ...

date, managing the full application lifecycle including upgrades, patching, configuration changes, and proactive health monitoring Implement system changes and enhancements following ITIL change management practices, evaluating impact and risk, coordinating UAT, and maintaining audit-compliant documentation throughout Work closely with business teams to understand operational processes, mapping workflows, translating requirements … solid understanding of application architecture, databases, APIs, and integrations. Alongside having the ability to code in SQL on live applications. Working knowledge of ITIL processes, particularly change, incident, and problem management, with a methodical approach to documentation, governance, and compliance Excellent communication and stakeholder management skills, with the ability ...