51 to 73 of 73 ITIL Jobs in the Thames Valley

Cyber Security Council registration where you do not already hold it. Support towards and paid training for industry qualifications such as CISM, CISSP, ITIL, TOGAF etc. A short route to leadership as the consultancy grows. ...

Service Design Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline 2nd/3rd line requirements, and collaborate with stakeholders to translate ...

Komprise, Cirata/WANdisco, or vendor migration utilities). Contributing to vendor-neutral procurement specifications. Certifications (desirable) Dell certifications (Networker, PowerProtect Data Domain). ITIL; a project method such as PRINCE2, PMP or Agile for migration planning. Behaviours Methodical and risk-aware, with a safety-first approach to migration ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

equivalent qualification in IT, Computer Science, or a related field (or relevant work experience). Relevant certifications in IT support, such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate Desirable NHS or healthcare IT environment experience Basic network troubleshooting knowledge Experience Essential Technical Skills: Proficiency ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH275597 To apply for this role ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...

techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. ...

relevant discipline and significant experience in Network Administration and Management CISCO Certified Professional in at least one specialism or equivalent experience Desirable ITIL V3 Foundation A working knowledge of BS7799 and the Data Protection Act Experience Essential Significant experience in managing large scale, complex network infrastructures in a healthcare ...

systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft … Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to £40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual ...

Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract. Key Activity: * Customer relationship coordination * Service delivery management * Network project coordination * Resource scheduling * Order management & provisioning administration * Change control management * Customer … database, reporting, CRM or workflow systems * Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable * Familiarity with Agile, ITIL or other similar methodologies is highly desirable @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications ...

responsible for defining the service operating model , ensuring new and changed services are designed, documented and transitioned into live operation in line with ITIL and ITSM best practice. Key responsibilities: Design and maintain service management processes, policies and procedures aligned to ITIL Develop Service Design Packages (SDPs) and support service … task management for first-line NOC resources We're looking for: Strong experience across ITSM, Service Design and Service Transition Strong understanding of ITIL Service Design principles ITIL Foundation certification is essential Experience designing services for 24x7/NOC environments would be highly beneficial Excellent documentation, stakeholder management and problem ...

Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager … highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed Services ...

Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What Youll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide … highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed Services ...

operational escalations. Strong stakeholder management skills across technical and non-technical audiences. Experience managing third-party suppliers and outsourced service providers. Good understanding of ITIL Incident, Problem and Change Management processes. Excellent communication, organisational and decision-making skills. Desirable Experience within Financial Services or another regulated environment. Knowledge of Operational … Resilience, Business Continuity or Application Recovery. Experience with ServiceNow, Power BI and Microsoft 365. ITIL Foundation Certification or above. This is an excellent opportunity for an experienced service professional who thrives in fast-paced operational environments and enjoys taking ownership of critical incidents, supplier relationships and service recovery activities. What ...

operational escalations. Strong stakeholder management skills across technical and non-technical audiences. Experience managing third-party suppliers and outsourced service providers. Good understanding of ITIL Incident, Problem and Change Management processes. Excellent communication, organisational and decision-making skills. Desirable Experience within Financial Services or another regulated environment. Knowledge of Operational … Resilience, Business Continuity or Application Recovery. Experience with ServiceNow, Power BI and Microsoft 365. ITIL Foundation Certification or above. This is an excellent opportunity for an experienced service professional who thrives in fast-paced operational environments and enjoys taking ownership of critical incidents, supplier relationships and service recovery activities. What ...

pressure. We’re particularly interested in people who can demonstrate: Previous Major Incident Management experience within an enterprise IT environment. A strong understanding of ITIL Service Management principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another … least two days every week then this could be for you. It needs someone with strong technical understanding, a person who lives and breaths ITIL (at least V3) and is happy documenting it. Knowledge of Problem Management, BCP/DR, Reporting, Availability, Capacity, Continual service improvement would be fab. #J ...

users with exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … manager for high-priority incidents, maintaining communication with stakeholders to ensure business continuity. Essential Qualifications and Skills: A good standard of education along with ITIL v2 or v3 knowledge or qualification. Working experience within a service desk or technical environment is a must. Excellent written and oral communication skills with ...

users with exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … manager for high-priority incidents, maintaining communication with stakeholders to ensure business continuity. Essential Qualifications and Skills: A good standard of education along with ITIL v2 or v3 knowledge or qualification. Working experience within a service desk or technical environment is a must. Excellent written and oral communication skills with ...

models is fundamental to the role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues ...

will own major incidents from identification through restoration, coordinating technical teams, suppliers and business stakeholders to achieve the best outcomes. The role requires ITIL expertise, strong communication skills, and the ability to operate under pressure, with flexibility for on-call duties and potential extension of the contract. #J-18808-Ljbffr ...