226 to 250 of 498 Incident Management Jobs in London

Role Overview Combine technical expertise with excellent client management skills, ensuring seamless day-to-day operations, consistent service excellence and proactive support across all AV services at all EMEA sites. Demonstrate a keen interest in computer science and emerging technologies (including AI) experience in developing software or automations would …/AI and new technology trends; software development or automation experience is advantageous and will support continuous improvement across the service Operations Direct line management of technicians Supervise daily, weekly and monthly service operations including meeting room checks, PMR checks where scheduled, reporting, permits etc Resourcing: In collaboration with ...

Drive improvements in reliability, resilience, performance, and efficiency through SRE practices Own and enhance observability and monitoring, including meaningful alerting, operational dashboards, and rapid incident diagnosis Improve operational maturity through incident management, root-cause analysis, and continuous improvement Ensure workloads are designed, deployed, and operated according … such as Terraform, CI/CD pipelines, and automation tooling Hands-on expertise in SRE and operational excellence, including monitoring, alerting, reliability improvement, and incident response Proven ability to lead technical initiatives end-to-end while balancing robustness, efficiency, and developer usability Experience operating and supporting Kubernetes-based workloads ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

Docker, and support the operation of services hosted on AWS cloud infrastructure. Write and maintain operational scripts (primarily Python) to automate routine tasks, support incident investigations and improve team efficiency. Collaborate with software developers to identify recurring operational issues and feed findings back into the development process to improve … application resilience. Maintain clear and up-to-date operational documentation including runbooks, deployment guides and incident post-mortems. Provide written and verbal progress updates on open incidents, deployments and operational improvements to the SAS group and wider stakeholders. Support on-call and out-of-hours incident response ...

with flexible, hybrid working, they're looking to grow their Information Security team. You'll have the opportunity to work across authentication and access management systems, IAM and DevSecOps, tools such as Kubernetes, MS Entra, SailPoint etc. and be involved in their drive to integrate AI and push automation … company's growth - You'll be key in everything IT going forwards - Automation, application architecture, monitoring and reporting day to day support and incident management etc. Requirements Proven experience of Information Security Engineering Broad security skills across monitoring, incident response, security controls, audit, incident resolution Strong ...

Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. … content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer ...

Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. … content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer ...

Role This hands-on position sits within a cyber advisory practice, focusing on reactive digital forensics and incident response. Day to day, the role involves managing medium to large incident response cases, supporting clients in building internal IR capabilities, contributing to runbooks and playbooks, and developing internal tooling … processes, and team training when not engaged on active cases. Skills & Experience Candidates require a strong technical background in digital forensics and incident response, with proven incident management experience. The role demands eligibility for SC or DV security clearance. Opportunities exist to obtain recognised security certifications ...

Improve monitoring, alerting, logging, and reporting across applications and infrastructure. Troubleshoot incidents involving applications, servers, databases, APIs, network connectivity, and system integrations. Participate in incident response, root cause analysis, and post-incident remediation. Build and maintain CI/CD pipelines for safer and more consistent deployments. Partner with … networking, DNS, SSL/TLS, firewalls, and system performance. Experience with Linux and/or Windows server environments. Experience with monitoring, logging, alerting, and incident troubleshooting. Experience using Git and CI/CD workflows. Ability to analyze complex technical issues across application, server, database, and network layers. Strong documentation ...

that developers produceContinuous Deployment – Skilled in the automation of the deployment of the artefacts produced by the CIOrchestration – Deliver solutions to orchestrate the deployment, management scaling and networking of containersWorkload Automation – Create solutions to automate the scheduling and scaling of application workloadsCloud Management – Skilled in the design, deployment … management of Public or Private Cloud environmentsConfiguration Management – Practice good configuration and source code control of all artefactsHuman skills: Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving – The DevOps engineer is often the first port of call to diagnose ...

with the current threat landscape and customer requirements and that company policies and are upheld by all. The complexity of this position requires a management approach that is engaging and collaborative, with an ability to work with other leaders to set the best balance between security requirements and other … technology landscape and assist with aligning to EXA Infrastructure's security posture. Deliver on the existing cyber security program, collate and present evidence for management awareness and regulatory scrutiny where required. Oversee a small team responsible for security monitoring, incident management and engineering of security technologies into ...

agendas in partnership ecosystems that make a global impact, this role offers a compelling challenge. What you’ll lead Lead the end‐to‐end management and delivery of the shared IELTS technology estate, ensuring exceptional performance, resilience under load, adaptability to change, and scalability to meet expanding global needs. … risks, and delivery conflicts to achieve seamless integration and shared success. Champion operational excellence across platform operations, ensuring continuous high availability, top‐tier vendor management, rigorous service quality standards, and responsive incident management practices. Maintain stringent oversight of risk management, regulatory compliance, cybersecurity protocols, and data ...

identify trends in team velocity, providing early warnings and performance feedback to the Product Lead, elevate concerns with capacity and velocity where necessary. Incident Response & Escalation: Monitor and oversee incident management, proactively driving engineering teams to elevate and follow through with stakeholder informing when necessary Voice … Product Lead (PL). Technical Expertise Required In order to successfully perform in this role, the candidate will need a firm grasp of product management best practices and strong working knowledge of: Product development and management systems, with a strong, proven ability to operate using Agile development methodologies. ...

identify trends in team velocity, providing early warnings and performance feedback to the Product Lead, escalating concerns with capacity and velocity where necessary. Incident Response & Escalation: Monitor and oversee incident management, proactively driving engineering teams to escalation and follow through with stakeholder informing when necessary. Voice … Product Lead (PL). Technical Expertise Required In order to successfully perform in this role, the candidate will need a firm grasp of product management best practices and strong working knowledge of: Product development and management systems, with a strong, proven ability to operate using Agile development methodologies. ...

platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You'll be a key voice in observability, change management, and service scalability, providing guidance during complex technical decisions and high impact events. iManage is experiencing explosive growth in its flagship cloud product. … orchestration, observability, and disaster readiness into our products. Participating in production support and on-call rotations, providing senior-level guidance during critical events. Leading incident management and post-incident retrospectives, and coaching teams in these practices. iM Qualified Because I Have... Experience writing design documents, postmortems ...

deployment and operational processes to reduce manual effort Troubleshoot and resolve pipeline and deployment issues Drive improvements in release reliability and deployment efficiency Monitoring & Incident Management Monitor platform health, performance, and availability Investigate and resolve production incidents in a timely manner Perform root cause analysis and implement preventative … Implement Azure security best practices and policies Manage identity and access controls in line with governance standards Ensure compliance with engineering standards and change management processes Contribute to cost optimisation and efficient resource usage Collaboration & Continuous Improvement Work closely with developers, DevOps engineers, and technical leads Participate in planning ...

matches your criteria becomes available. Overview: We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing the delivery of complex voice and UC managed services to enterprise customers. … successful candidate will bring a minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will act as the primary service advocate for assigned customers, ensuring exceptional service performance, continuous improvement ...

leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League … Location, a global leader in premium experiential hospitality. Who We Are IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases ...

responsible for delivering and operating shared platform capabilities that enable trusted data services and production‐grade AI‐driven workflows. Working closely with Platform Product Management, you will help ensure platforms are scalable, reliable, secure, and widely adopted across product domains while supporting innovation through high‐quality engineering execution. Responsibilities … mechanisms required for safe AI workflows Implement security controls, access governance, encryption, and audit requirements in partnership with InfoSec while ensuring enterprise SDLC, vulnerability management, and change management compliance Requirements 12+ years leading platform engineering teams delivering shared services or large‐scale SaaS systems with production operations accountability ...

area, but allows the team to branch out into several domains including, but not limited to, infrastructure, software development and deployment, networking, database management and virtual containerisation Core Responsibilities: Application design Application development Incident Management Virtual infrastructure management System health monitoring tools Database administration Supporting bespoke ...

leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League … reliability engineering practices across systems that support live, business-critical environments. The successful candidate will play a key role in improving service reliability, observability, incident response, automation, and disaster recovery readiness across IMG platforms, while working closely with engineering, operations, and project stakeholders. Key Responsibilities and Accountabilities Design, build ...

develop teams responsible for the specialist and complex analyses of quantitative and/or qualitative datasets. Outbreak support and Epidemiological Investigations Lead multidisciplinary Incident Management teams and contribute to a range of national and international outbreak responses. Lead on the technical and analytical aspects of epidemiological outbreak investigations … outbreaks and incidents with implications for public health in the UK through provision of evidence-based advice and guidance on emerging infections Leadership and Management Lead preparedness activities relating to emerging infections, zoonoses and high consequence infectious diseases, including public health advice and guidance and epidemic intelligence. Lead ...

degreeExperience within Financial ServicesData covers a wide array of business functions and competencies varying from strategy and enterprise data architecture to implementing sound data management practices all the way to coding predictive data models and creating data insights and business dashboards. We believe in having a team with … looking for candidates that have experience in one or more of the following to complement our data team: Project and change management experience and the ability to both shape and deliver data programmesManaging critical data elements for regulatory reporting (data definition, data lineage, data quality monitoring, data quality incident ...

team as the wider security function evolves. This role offers genuine ownership, senior stakeholder exposure and strong progression potential into future lead or management responsibilities over time. The OpportunityWe are seeking an experienced Senior Cyber Security Analyst to join a global Cyber Defence function. This is not a traditional … capable of leading cyber incidents operationally, technically and commercially from end-to-end. You will act as a senior technical subject matter expert across incident response, detection engineering, cloud security and vulnerability management, while also providing calm, structured leadership during high-pressure situations. The environment is heavily Microsoft ...

root cause analysis. Design and implement monitoring, alerting and operational tooling to improve service reliability. Develop automation, scripts and tooling to streamline infrastructure management and reduce manual effort. Support cloud migration initiatives and modernisation projects. Collaborate with software engineers, architects, cyber security specialists and third‐party suppliers to deliver … monitoring solutions. Cloud security best practices, including RBAC, Key Vault, Defender and vulnerability management. Experience supporting enterprise infrastructure and business‐critical applications. Strong troubleshooting, incident management and problem‐solving skills. Excellent communication skills with the ability to collaborate across technical and non‐technical teams. Desirable Experience Experience working ...